Good News York by Growth Mode Content - Inspiring Immigrant Success and Cybersecurity Insights | GNY Ep1 Abel Ramirez & Mike Lisi

Episode Date: March 18, 2025

Inspiring Immigrant Success and Cybersecurity InsightsThis episode of Good News York features heartwarming success stories and in-depth discussions on cybersecurity. Matt Masur, Mike Brindisi, and gue...st Abel Ramirez share Abel's inspiring journey from being a Cuban immigrant to a successful business owner in New York, highlighting challenges and accomplishments. The latter part of the episode introduces cybersecurity expert Mike Leacy from Maltech Solutions, who discusses the importance of cybersecurity, ethical hacking, and staying updated in the rapidly evolving field. The episode wraps up with a teaser for Mike's new podcast, 'Hack Dissection,' which will delve into real security assessments and practical protection tips.00:00 Introduction and Welcome00:40 Meet Abel Ramirez: A Young Entrepreneur02:16 Abel's Journey from Cuba to America05:39 Starting a Career and Overcoming Challenges09:01 Venturing into Real Estate and Business Ownership10:38 The Importance of Customer Service Experience14:10 Building a Successful Uniform Business19:20 Future Plans and Entrepreneurial Insights27:35 Reflecting on the Present Moment28:23 Welcoming Abel from Bayberry Uniform28:42 Introducing Mike Leacy from MailTek29:44 Cybersecurity Insights with Mike Leacy37:44 The Importance of Specialized IT Roles42:08 Getting Started in Cybersecurity45:18 Staying Updated in the Cybersecurity Field48:31 Real-Life Cybersecurity Stories54:40 Ransomware and Cyber Threats01:03:20 Upcoming Podcast: Hack Dissection01:04:37 Wrapping Up and Final Thoughts

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Starting point is 00:00:00 Fiscally responsible, financial geniuses, monetary magicians. These are things people say about drivers who switch their car insurance to Progressive and save hundreds. Because Progressive offers discounts for paying in full, owning a home and more. Plus, you can count on their great customer service to help when you need it so your dollar goes a long way. Visit Progressive.com to see if you could save on car insurance. Progressive Casualty Insurance Company and Affiliates, potential savings will vary, not available in all states or situations. I earned my degree online at Arizona State University. I chose to get my degree at ASU because I knew that I'd get a quality education.
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Starting point is 00:01:06 Yes. Is this the official? I don't know. We've done like eight episodes now and asked, is this the official first one? I know. I know. We've had eight fake episodes.
Starting point is 00:01:17 Or, Mr. B says, your first hundred are going to suck. So I'm glad you invited me on. Yeah, we only have 92 more to go. We're going to invite the really good guests in the five. following weeks. Yeah.
Starting point is 00:01:28 But, you know. Hey, Abel, what are you doing? Welcome, everybody. I'm Matt Measure from Growth Mode content. This is Good News, York. I'm joined by my awesome spiky-haired sidekick. No, too much. Mikey B.
Starting point is 00:01:40 Yeah, Mike Brindisi. How are you? Good morning. We have a very exciting guest here today. Yes. Good morning. My name is Abel Ramirez. I'm more than honored to be here today.
Starting point is 00:01:49 This is awesome to have our buddy Abel here. This guy is, I think he's what, what are you, like 17 years old or something? and you're a billionaire? That's about it, but I'm 15. Oh, that's fair. That's fair. You get carded for literally everything, don't you? You can't even buy a lot of ticket, can you?
Starting point is 00:02:06 No, I can't. I have to show my ID every time I go to the store. Where's your dad? These Cuban guys, man. He's going to be 60 and still look like that. I am not. My wife is staying far away from him. I'm keeping her away from Abel.
Starting point is 00:02:21 Yeah, you know, it's funny. I try to grow a beard, but I can't even grow a full beard. because if I shave, you know, I don't know, I'm like, but you look good too, man. Well, thank you, but not around you. You walked in and I went, well, I'm ugly for the next couple hours. Pretty boy problems over here, man, something I never experienced. Rico Swabe here. Say hello to my little friend. Speaking of Pretty boys, behind the board, we got our man Danny.
Starting point is 00:02:45 Yeah, Danny are. He's dug in deep. Look at him. Look at our guy. Look at him. I love him so much. He's got the Metroid shirt on. I do.
Starting point is 00:02:53 Good call. Oh, man. with him. Look at him. He's just the best. Danny Downer. No, I mean, he's not Danny downer. What I say, Debbie Danny. Debbie Danny.
Starting point is 00:03:02 He's always got good news. I think he should be the thumbnail for every single video you guys post. That's a great idea. We'll take that into consideration. Different expressions from Danny. That's it. All right.
Starting point is 00:03:12 Well, here we are. We're doing it. So, yeah. So let's jump right in, man. And let's talk a little bit about our buddy Abel. So Abel, I know the story, but so many people don't. So give us just the quick
Starting point is 00:03:24 background, where you came from, what you're doing right now? Yeah, quick rundown. As I say, my name is Abel Ramirez Gonzalez, not like Speedy Gonzalez, but something along those lines. He is pretty speedy. I am from Cuba. As you know, Cuban is a communist country. You go there, it's like 60 years in the past.
Starting point is 00:03:42 You still see the old Cheveys and the 57 Dodge, you know, they're still running around like it's today. Don't worry. We're heading that way, too. We'll meet you there. You know, I think you're right. I think you're right, Mike. It's a different story.
Starting point is 00:03:53 My dad was a minister, and we lived at the church. Very humble beginnings for us. And as you know, Cubans don't like, or not Cubans, but the communist regime doesn't like any type of gathering that might threaten their power in government. And Christians are known for very, you know, very vocal about freedom and things like that. So he was persecuted and even in priests him a couple of times, and he applied for our political refugee back in the day when there was an U.S.
Starting point is 00:04:23 embassy within the Switzerland embassy in Cuba. So it wasn't an official U.S. embassy, but they had a little office in the building. A little office in the building, right, where you can go and, you know, ask for asylum, that sort of thing. And he did. And it took a long time, a lot of money and a lot of processes, paperwork, interviews. But it finally got accepted. We moved here in 2010.
Starting point is 00:04:47 I'll never forget it. It was October 19. The plane's coming down. I see all the colors on the trees. It looked like a movie because think about it. Cuba is 24-7 hot weather. This stuff that we've been seeing around here for the last week or so, you don't get to see it in Cuba.
Starting point is 00:05:04 I mean, it's dead all year long. And rain and storm and hurricane season, that's it. And super hot and humid. So for me, it was like, oh, my God, it's like the movies. I'm landing in Syracuse. Yeah. But, yeah, from there, I went to Henniger High School, Black Knight, Proud Black Knight.
Starting point is 00:05:22 And then, I mean, one thing led to another, think about it. You come to America. You don't speak the language. You don't have any relatives. The only thing you're bringing with you is the desire to work, the desire to get ahead. Eventually, I brought my mom and my sister, so now all my immediate families here. And, again, just a lot of will to get ahead and never forgetting where I'm from. I'll tell you a quick story.
Starting point is 00:05:48 The first week in America, we did not know how to use the hot shot. because we never had one. Oh, my gosh. So we did it the old way. We took a bucket and we heated it on the stove and we did it the old way because that's the only way we knew. Wow. We couldn't figure out how to work the knob on the hot shower. It wasn't after a week later that a social worker came in and she goes, oh, how's everything?
Starting point is 00:06:12 Do you guys get a good hot shower and everything? I'm like, actually, it's not working. She goes, seriously? Let me go. Sure enough, she had to pull it out and then turn it and. And there was water. I was like, oh, my gosh, you have water. Yeah, it's something that we were not used to.
Starting point is 00:06:27 And some of the things that we take for granted here, something as simple as taking a hot shower and opening the refrigerator and having food there. Those, yeah. So what's really striking to me is, and he's going to get to this part, oh, we haven't even got to the good stuff yet. So through all that struggle,
Starting point is 00:06:44 coming in here, figuring this out from scratch, really, as sort of a teenager, is got to be a tremendous experience. But you met that challenge and then some, right? Tell folks a little bit about your career as you have gotten a little bit older, which isn't that long ago. It's guy's incredibly young.
Starting point is 00:07:03 Not that long ago. I was like Bitcoin, you know, it was very cheap. And then to the moon. That's it. No, no, it's been really a journey with ups and downs along the way. But again, I think the mindset is so important. You've got to have a survival of the fittest type of mindset.
Starting point is 00:07:20 For us, it's burn the ships, right? There is no going back. So now that you're here, you better learn the language, you better learn the culture and adjust and embrace and get ahead. Half the battle is just winning it up here. You know, getting it out there, forget about I'm not good enough. I don't have the resources. I can't speak the language.
Starting point is 00:07:40 I'm too young. I'm too old. All the excuses that we always tell to ourselves. If you win that battle, that's half, halfway there. the other half you will figure out as you go. So as Matt was saying, after school, I did what any teenager in their right mind will do, and that is get married. Yeah.
Starting point is 00:08:01 Yeah, I met my wife at church. She's also Cuban. But here's the funny thing. Two Cubans meet in Syracuse at a Puerto Rican church. That sounds like the beginning to a joke. Right. I mean, that's fantastic. But that's how it all started.
Starting point is 00:08:18 I knew she was wifey material, and I wasn't going to pass on that opportunity. So I graduated in June, right, June 2014, class of 2014, and I got married in October. That's amazing. From there, I was working as a sandwich guy at Columbus Bakery. That was my first job. And let me tell you, that was my first introduction to a small business. And I was part of the family. I learned how to manage a little store, sandwich store.
Starting point is 00:08:46 And that's actually that was the first step into me speaking English. Because before in school, by year two, two and a half, I could understand almost 80% of everything, but I could stay quiet. I wasn't talking to anybody, right? I remember one quick story in school where my global teacher was like, oh, because I learned how to say, I don't know. That's the first thing I learned how to say. You need to say that.
Starting point is 00:09:10 That's an important phrase around here. You're listening to a podcast right now, driving, working out, walking the dog, if you're into podcasts, chances are you have something to say too. With RSS.com, starting your own podcast is free and easy. Upload an episode and we distribute it to Apple Podcasts, Spotify, Amazon Music, and more. Track your listeners, see where they're from, and start earning from ads just like this. If you've been thinking about starting a podcast, this is your sign. Start your new podcast for free today at RSS.com. You're listening to a podcast right now.
Starting point is 00:09:44 driving, working out, walking the dog. If you're into podcasts, chances are you have something to say too. With RSS.com, starting your own is free and easy. Upload an episode and we distribute it to Apple Podcasts, Spotify, Amazon Music, and hundreds more. Track your listeners, see where they're from, and start earning from ads like this. Even with just 10 listeners a month. If you've been thinking about starting a podcast, this is your sign. Start free at RSS.com
Starting point is 00:10:15 In America, I don't know. I don't know. I don't know. And I learned to say that so people will leave me alone. And one day in class, he asked a question and he goes, Abel, do you not know how to say anything other than I don't know? I was like, I don't know. The whole class will start laughing.
Starting point is 00:10:32 Right, right. But yeah, I would not speak English because I keep it to myself. I would get tongue twisted and it was very embarrassing. So when I was working as a sandwich guy, I had to interact with customers, get their order, and ask them. Another funny story, one time a customer walks in and I'm going, oh, you want onions and you want lettuce and blah, blah, blah. And she goes, yeah, purrs. Guess what I did. I put peppers.
Starting point is 00:10:58 I put peppers on their sandwich. So she was pissed. Oh, my God. Like, I'm sorry, I thought you said peppers. Right. Yeah, per se. Yeah, another foreign story. But from there, I started a professional career in microelectronics.
Starting point is 00:11:13 So I moved to... What a jump. What a jump, right from Sandwich. I think that gave me the confidence boost that I needed. Sure. That now I can communicate with customers. I think every kid out of high school should work at customer service. Oh.
Starting point is 00:11:27 It should be a requirement. Abel, I have said for years, I worked over 10 years as a bartender and server. And I said, everybody should have to work in this industry just, once because the things that you learn just in interacting with people and the appreciation of why you tip and why it's important to tip and what people go through, you know, along the way we have, a lot of times we have these shitty jobs, right? And we're like, I'm stuck in life. What am I doing?
Starting point is 00:11:55 Then you find out 10 years later when you're successful doing it, whatever it is you're doing, you look back on those shitty jobs and you're like, that, that's part of what made me who I am. That sandwich job, that sandwich shop was probably so. important in your in your in your uh your rise your oh i'll always remember it you know because it was it was the foundation think about it when you're dealing with customers especially when it comes to food people are in a hurry people are hungry people who are maybe are having a bad day yeah so you get to deal with very difficult people on a daily basis once you master that and you go into the business world and you're going to a professional world you're like oh this is nothing yeah you know and
Starting point is 00:12:34 nowadays in this day and age where everyone is texting and texting and texting, there is no interaction. And we've seen it, especially after COVID, when everyone was isolated. You go to places and customer service is terrible. Terrible. Right. Right. So everyone should have at least once on their life a job in customer service because that's going to set you up for success for the rest of your life. You get it. Well, from there, I went to Aneran with now TTM Technologies and that was my introduction to the professional world, right? Now you draft email with D.E. and comma and best regards. And you learn how to communicate on emails,
Starting point is 00:13:09 which I hate it too, because it sounds so fake. Like, just get to the point, what do you want? What do you need? Right? But that allowed me to see how an organization works at a larger scale. And they did have a lot of great benefits. I did go back to school. First, for business and management.
Starting point is 00:13:26 Then I was like, I'm hiring people at minimum wage with a business degree. So this might not be the right avenue. So I forgot about business and management, and I went to electrical engineering because a lot of the successful people that I worked with was electrical engineers. But then I realized after a couple of semesters that all day and every day,
Starting point is 00:13:46 they're sitting in front of a computer trying to solve complicated problems. Yeah. I don't like that. So I quit. And I went to mechanical engineering because that was more hands-on, it was more fun.
Starting point is 00:13:57 Sure. Did a few semesters of that. And by the time I was done with the almost... third semester, I was like, you know, I've learned enough. I've grown in the company. I'm making enough money. I'm going to get my real estate license. So I got my real estate license and started selling real estate right before the COVID shut down. Think of all right in the market. I got my license in March 14. And on the 19th or the 20th is when everything was shut down. I'll never forget that. Literally right before. So I had a first great year. I mean,
Starting point is 00:14:31 I killed it. I got a bunch of things. of awards rising star i got nominated for um a bunch of other um what do you call it awards at the the s i r the realtors association here and i was like okay great real estate that seems to be a good path because now that i can speak spanish i can support my own community here and and educate them because think about it when you come from a different country you don't know anything about credit you don't know anything about a mortgage and insurance and all this stuff that goes into buying a house so you have to educate them a lot which is why your story is even more impressive to me because of the cultural barriers that you had to go through on top of what it takes to
Starting point is 00:15:13 do all of that so I mean my god you are impressive yeah thank you Mike thank you Mike it's definitely been a journey and each experience have had its ups and downs but I just look at it as you either win or you learn there is no failure actually on on my WhatsApp um what you call the slogan or whatever, the status every day. Yeah, yeah. You only fail when you stop trying. It's 100%. When you throw the towel, that's when you fail.
Starting point is 00:15:40 If you keep going, I don't know if you saw the fight of Amanda Serrano, the day that Jake Paul fought. I did. That was the best fight of the night. That was incredible. And I'm surprised that they didn't stop the fight because of how bad her injury was. I couldn't concentrate because all I was looking at was her eye. And I was just waiting for it to explode on camera. I couldn't.
Starting point is 00:16:00 It was awful. but man, that was a great fight. And the way that she was fighting with all her will and strength, I mean, that's the mentality you get half. You only lose if you stop trying. The moment you throw the towel, that's it. So that's been my mindset. Always going, always going.
Starting point is 00:16:17 In real estate, I learned that you can buy a business. You don't have to start from scratch. You don't have to be Einstein and create this new unicorn business that is going to revolutionize the world. You can build up upon something that somebody else. started. So the company that I have now was founded by a Brazilian immigrant in the 1980s, early 1980s. And then she retired, she sold it to an Italian, and then I bought it off the Italian when he was retiring. So now I'm a third generation owner of a successful business that's been in the
Starting point is 00:16:48 community for almost 50 years. How cool is that? That's awesome. The story that an immigrant came here with nothing. Had to learn the language, had to learn the culture, and start from scratch, and be able to call myself a business owner today. If that doesn't inspire you, I don't know what will, honestly. Actually, my name, Able, I changed the meaning. I hated my name. Abell, Abel, Abel, I'm the guy that his brother killed. Abel, where's Cain?
Starting point is 00:17:15 I got all that. Abel, Abel, Abel, Table, all those names. But Able, if you switch the L and the E, you know, now it's Able. You can do something. So I change it to Able Man, because if I can do it, anybody can. Dude, you are, he's the, he's the story. He's the, this is the, you hear about these stories about immigrants coming to America and the land of opportunity. I mean, you are the poster child for that.
Starting point is 00:17:40 And that is, you know, with everything going on, it's that this, this is so important to, to showcase this. This is why immigration is so fantastic. And it's what this country was founded on. And I'm, I just met you recently and I'm proud of you, man. It's incredible. Thanks, man. Thanks. I think that this is the land of opportunities. I couldn't be proud.
Starting point is 00:18:01 Nowhere on earth is there a place that allows you to flourish the way that America does? And I hope that we can, as Americans, we can keep that. I agree. So, buddy, we've joked a little bit, but let's tell folks in reality, how old are you for real? I am 29 years old, and I'll be 29 forever. I refuse to turn 30. Yeah. I shouldn't be allowed to be a business owner or dad.
Starting point is 00:18:24 You know, my daughter told... You're listening to a podcast right. now, driving, working out, walking the dog. If you're in the podcasts, chances are you have something to say too. With RSS.com, starting your own podcast is free and easy. Upload an episode and we distribute it to Apple Podcasts, Spotify, Amazon Music, and more. Track your listeners, see where they're from, and start earning from ads just like this. If you've been thinking about starting a podcast, this is your sign.
Starting point is 00:18:51 Start your new podcast for free today at RSS.com. You're listening to a podcast right now. Driving, working out, walking the dog. If you're into podcasts, chances are you have something to say too. With RSS.com, starting your own is free and easy. Upload an episode and we distribute it to Apple Podcasts, Spotify, Amazon Music, and hundreds more. Track your listeners, see where they're from, and start earning from ads like this, even with just 10 listeners a month. If you've been thinking about starting a podcast, this is your sign. Start free at RSS.com. I mean all the time. Dad, you shouldn't be allowed to be a dad.
Starting point is 00:19:32 How many children do you have? I have three children. God bless you. That's awesome. Abel's business is Bayberry uniform and shoe. And to bring it back locally a little bit right here in Liverpool, his store, when you walk into it reminds you of a traditional clothing store, like the amount of inventory he has and the variety of things. And obviously it's not necessarily a fashion store. It's all, it's uniform. It's
Starting point is 00:19:59 professional workwear, things like that, right? You want to talk a little bit about, you know, in addition to what you have, the different things you do there at the business? Yeah, for sure. So we cater to the medical community for the most part. They are our main customer, but we also serve restaurants we serve schools we serve corporate offices and the main thing that we sells is scrubs uniforms lapco so when you go to the airport and you see the the doctors with their arms crows wearing the white coats those are our white coats and I mean I couldn't be more proud of the work that we that we do to keeping those workers you know dressed and looking professional and I mean I one of the things that I'm the most
Starting point is 00:20:41 proud of is we have weekly deliveries to upstate So I get orders in on Wednesday, Thursdays, and by Friday, they're getting their uniforms. So any new hires, you know, I have their uniforms ready for Monday when they start. And those, when I see those things in the way that we work with hospitals and local offices and keeping them dressed professionally and keeping them going, I'm like, wow, that's amazing. You know, it feels good because it brings a purpose to what you do. I don't say, oh, I sell uniforms. No, I dress my customers.
Starting point is 00:21:11 You know, it's important. That's amazing. If I may, what, I mean, that seems, it's a very niche, I don't know,
Starting point is 00:21:21 category. What, how did you come up with the idea of, I'm going to open a clothing store and it's going to be for, you know, bought it. Just bought it as is,
Starting point is 00:21:29 turnkey. It's amazing. Everything. Like I said, it all worked out, working as a real estate agent that I learned that you can buy businesses to. And you can go on BIS Buy Sell
Starting point is 00:21:39 or LoopNet.com, and you can see what's for sale currently in Syracuse. And I was showing. shopping for anything, mind you. I did not care of what business I was going to get into. Landscape, painting. You had to figure it out. I had to, I would figure it out. And, and that one seemed like it makes sense because it was after COVID. It was essential, right? Now you're dressing the nurses. So that's always going to be a need for that. So yeah, I mean, my wife and I, we both decided to go all
Starting point is 00:22:04 in. I sold a rental property that I had, empty or 401Ks. And we said, you know, this is it. This is our chance to make the American dream happening. Bringing it back to a small, Family-owned business. What a cool perspective, because, you know, you hear about, like, I specialize in this. I'm going to open a business about this. I love the perspective of, hey, I just want to own a business and have an opportunity and finding your way based on what's available. That's kind of a cool thing.
Starting point is 00:22:31 That's the difference between what they call an entrepreneur. A lot of people use that word, but it's a thing that is really different. And what I can tell you is I guarantee without a shadow of a doubt. out this man will have four or five other businesses, if not more than that, by time he reaches our age. Yeah. And that's just because no matter what, no matter how successful this is, he's going to continue to have that bug and have more ideas.
Starting point is 00:22:58 And I know this because this is where I'm at, right? That's why I'm an IT guy and we now have a content. Yeah. You're a great example of entrepreneurs. That's when people talk about that entrepreneur mindset, it's not just I want to own a business. And there's nothing wrong with that. Right. keep in mind. And there's lots of folks that do that. They have a dream. I have a skill. I'm a
Starting point is 00:23:17 phenomenal woodworker. I'm going to open a woodworking business and do that for the rest of my life. Absolutely nothing wrong with that. But that person is not necessarily an entrepreneur. You know what I mean? And that's the thing that I think is unique and something that people should wrap their mind around. And you know, definitely I learned a lot with you, Matt, and with profound. because I'll be honest with you. The first thing I did when I closed on the business, I order a business card and I put myself president CEO. Yeah, there you go.
Starting point is 00:23:48 And there was a little bit of ego there because coming from the corporate world, it's all about, what do you call it, going up in the ladder? Sure, sure, you know, and your title and you have all this long, it's a sentence long of your title. Yeah. And it's all about, oh, I'm this and this and that, you know. And I'll be honest, I had a little bit of that. coming from the corporate world, and I had to change that mindset.
Starting point is 00:24:12 Sure. And profound was a big realization for me because, yeah, you're the CEO, but you have to mop the floor if you, it's your business now. Yeah, yeah. You're CEO, but you're going to have to, you know, organize or taking merchandise. Now you're doing it all. It's your business. So it definitely brought me down to a level we're like, yeah, yeah, buddy, you're going
Starting point is 00:24:31 too fast. Let's bring it down a notch, you know, you're not, actually I changed the business cars after that. I don't call myself a president or CEO anymore because what's the title mean? Right. You know, it's feeding something inside of you or what's the reality? You know, who are you? Who are you, Mike?
Starting point is 00:24:47 Who are you, Matt? What do you call yourself? Right. So that was a big realization like, hey, now that I'm a business owner, that means that I'm responsible for this place. I'm responsible for the payroll for keeping the lights on. It's a whole different ball game. That's great self-awareness.
Starting point is 00:25:02 When you're working from a different, for a company as an employee. Yeah, that's true. Good self-awareness. Employees get to go home at the end of the day. You clock out and you forget about it. You own the place there is no end of the day. That's what I do. I do it, Matt, because everything that you have going on,
Starting point is 00:25:18 and you're probably your head spinning at a thousand revolutions per minute, do you even sleep? No. No, he's like a bat. He just hangs upside down. You sleep when you're dead, right? Yeah, sure. That's how it goes.
Starting point is 00:25:29 That's the thing that people don't understand out there. They see, oh, you know, precedent, CEO, business owner, they don't see all the behind scenes. Right. They can't appreciate something they haven't experienced, just like I couldn't appreciate the hot shower because I never had it. It's amazing. It's, you know, it's...
Starting point is 00:25:45 This guy's great. This is incredible. Dude, I'm ready to just get up and start my own business after this. We, uh, uh, our time with Abel is running short, but you're going to be a, because we have another guest. Oh, yeah, that's right. Um, but this is the deep tease. Uh, this gentleman will obviously be a regular, uh, um, you're going to be a regular, uh,
Starting point is 00:26:05 fixture here on Good News York. We're going to have him in quite often because he's got a never-ending list of stories and wisdom. And one of the things that I want to get into next time you visit with us is I want to get some of your social media advice. Okay. So here at Growth Mode content, obviously, this is our whole purpose. We're helping businesses create content.
Starting point is 00:26:25 And you are a gentleman who has a quarter million followers on Instagram alone. And he's got an incredible community. And next time, like I said, when you come back, I want to learn a little bit of bit more about how you grow and nurture that community. I'll give you a quick tease. Please. It's all about positivity and comedy. Hey, that's it.
Starting point is 00:26:43 I'm all about that. We're doing it. We're doing it, Harry. The news and the people are so tired of hearing the negative stories. You know, when you told me about this idea, I'm like, it's going to blow up. It's going to go crazy because people want to hear something that inspires them, something different about all the negativity that's happening out there. And there really is a need for.
Starting point is 00:27:02 Thank you. And there is a need for it. Absolutely. It's not cliche. I mean, if you just open your phone for 30 seconds, you're like, oh, my gosh. It's depressing. The other thing is what we've discovered more and more. And we sort of knew this, but as we're digging deep in, what a challenge this is to do nothing but positivity, right?
Starting point is 00:27:19 So back in the day, I used to do a regular show and we did, you know, it was comedy and it was current events, news. And we would have five pages of prep, of news stories of things we could pull up and talk about that were controversial and we could shit on them. and, you know, have a good time and joke around endless supply of that sort of stuff. When we're doing this sort of thing, we're going, hey, where are these positive, these uplifting stories? It's like, I'll think of bits. Good luck. All day, every day my head's going, and I'll throw a, you know, I'll write down some of these
Starting point is 00:27:51 bit ideas I have. And 90% of them, like, oh, that's kind of negative. You know, it really is a challenge. You know what I mean? What can we tell the viewers, if there are any, what can we tell the viewers a website Give us the business name. Let's plug it. Let's plug it.
Starting point is 00:28:08 So, Bayburyuniforms.com, Syracuse Scrubs. That shop. So as you can see here, this is the main website. I use it mainly for customer portals, not for the average consumer. If you're an average consumer looking for scrubs, I would go to Syracuse Scrubs. That is another website that we're implemented. I want to do almost like an Uber Eats where you order it and we deliver it to your home. This is just for Syracuse.
Starting point is 00:28:30 I'm very community center and I'm focusing in our key. community, which is why that idea came about. And we're located at 7608 Oswego Road right next to Kinneys in the Baybury Plaza. We have another location near Krause, 742 South Krause, Syracuse, New York. And my goal here is to, you know, move towards e-commerce more because it's convenience and do in-person events. So reach out to us if you're thinking about hosting a sales event. We'll go to you.
Starting point is 00:29:01 We've been to San Jose. We've been to Krause. we've been to as far as Yudica at nursing homes we're going to be at Loretto next month so in this busy world where you just want to go home after a long shift hey we'll come to you we'll set up a mini store for you and you can shop right there and that it's so smart that's the type of innovative stuff that no but that goes right back to what you said about entrepreneur because you know I was thinking not long ago you know I'm like if I was opening a business you know I wouldn't be thinking about I want to I want to open something where everyone's going to go to because it seems
Starting point is 00:29:33 It seems like since COVID, everyone's kind of retreating back. And I don't want to exacerbate that trend. I want people to go out more. But I think bringing things to people at their home is key, man. Making things more convenient. Yeah, Mike, I think it's going to go back because life is about cycles. I think right now we're in probably halfway that cycle where people are isolated and convenience and shopping groceries, delivered to your home, all that.
Starting point is 00:29:56 Eventually, you're going to want to have a real interaction with a person. We just got to make sure we're still there when that happens. I'm never going to stop getting grocery delivery. I'm not going to lie. I just don't want the barbed wire tattoo to come back. Going back. Let's not go that far back. Let's not go that cycle.
Starting point is 00:30:09 But yeah. No, I, and you see that some of that. You know, we've been talking with a lot of folks recently and about hotels and things. And a lot of these hotels kind of tried to sell out because nobody was going to hotels, right? And now they're sort of putting the brakes on that.
Starting point is 00:30:23 Like, wait a minute, we need these actual hotel rooms again in town, not just, you know, retirement homes. So it's good to see. And like you said,
Starting point is 00:30:32 things are cyclical and that's the one thing everybody to keep in mind. I feel like at some point we're going to look back on this decade or this time period and we're going to go, man, we lived in such a pivotal time where exciting and things are changing. I mean, right now it's very scary, right, with AI and, you know, COVID just happened. But I guess the positive in this is if you zoom out, like, this is an exciting time. This is an exciting time to grow. I'll leave you with this.
Starting point is 00:30:59 I wish that me from the future will come and talk. tell me when I'm living the good old days. Because right now you might be living the best time of your life and you're not even realize it. Like you said, we're living in a historical pivotal moment of our lifetime. Yeah. And we don't sometimes take it for granted. It's like, ah, it's just another day.
Starting point is 00:31:17 I always say, you know, imagine you're on your deathbed. I know, that's not. It's very morbid. You know, let's say you're in your 80s and 90s. You're on your deathbed and someone says, you know, if you had one wish, what would it be? And you're like, I wish I could go back to the good old days. That's now for most of us. now for most of us. So just keep that in mind.
Starting point is 00:31:35 We need more sad trombone. Oh, man. Love it. Our buddy Abel from Baybury Uniform, he will be back on a regular basis. We are so happy to see you and happy to have you here on Good News York. Much new and the community. Keep up. We appreciate it. We really do. So in a minute, we're going to have our buddy Mike Leesey from Maltech. He's going to talk to us about keeping things, security. Yeah, yeah.
Starting point is 00:32:03 And all kinds of fun, nerdy things. Yeah, for sure. We'll be back with him in just a minute. And we're back. Oh, coming at you. I love that S&L bit. Is this the only Jimmy Fallon bit that I actually like when he does the radio? And we're back!
Starting point is 00:32:23 And we're back! It goes crazy. This reminds me, this setup reminds me of the sweaty balls. Oh, yeah. Sweaty ball. We should do that. I saw a Baldwin the other day. Is it?
Starting point is 00:32:33 Hold on. Sorry, I know we have a guest, but I have to ask it. Is it true that the Baldwin's live in Baldwin'sville? No. Okay, I knew that was a stupid rumor. That would be cool, though. Anyway. Hi, Mike.
Starting point is 00:32:46 Good morning. What's going on, buddy? Mike Leesey, everybody. We've got a new guest. Yeah. Joining the good news, you're... What's the good news, Mike? Yeah.
Starting point is 00:32:54 Oh, man, lots of good news. We just started our 2025 season for the NCAA cyber game, which is an initiative that I'm part of where we give... cybersecurity students across the country, an opportunity to get into their first, like, hands-on competition against other students. So we support schools nationwide. Last year, we did be here. It was over 1,000 students across the season from 100 teams, and it was about 70 to 75 universities. That's so great. Mike Leesey from Maltech Solutions. He's hacking your brain right now. It's incredible, man.
Starting point is 00:33:36 So let's give a little background. Again, Mike from Maltech Solutions. Mike is a cybersecurity expert, and this is something that we're very excited to talk about. And Mike's also going to be making a bunch of content with growth mode content, so you're going to be able to learn a ton. But just to jump in and to hear some of the basics, I think it's very interesting. Because I'm a guy in IT, right? I've been in IT for 30 years. And most people assume that I do what Mike does.
Starting point is 00:34:04 Right. And the reality is we don't do almost anything that really overlaps. I'm most people. With some very basic things, right? And I think the best way to think of it is, is IT guys like myself or anybody really in this industry, are kind of like your family doctor, the general practitioner. The ones you see most often, they know the guidelines, they know how to check for the different things.
Starting point is 00:34:28 But when it comes time for something serious, you need that brain surgeon. That's where Mike comes in. That's where specialists. You're a urologist, let's be honest. I'm supposed to know that. You like penis. What do you want? So Mike is the guy who really is able to dig in deep and do a bunch of things.
Starting point is 00:34:51 And he's on, I guess you would say, the front lines of the cyber world. Yeah, we spoke. And he also shares his skills with young people, which is something he's talking about. Yeah, we spoke with you at the winter fair. and you blew my mind open. I'll try not to ask those same questions. But, I mean, this guy is the guy. And, you know, I think cybersecurity nowadays
Starting point is 00:35:14 is just as important as the police that you see out on the streets. I mean, we're in that world. Yes. Yeah. Yeah. And, you know, we used to talk about that. The same reasons you need physical security. And by that, you mean, like, cameras in your building and access control.
Starting point is 00:35:30 You know, a lot of these days, we're way beyond a key, typically. for a modern business. The same is true for the same reasons in the cyber world, right? You need more than just that padlock or that 1985 subscription to McAfee that you haven't renewed. Oh, wait. You're listening to a podcast right now, driving, working out, walking the dog. If you're into podcasts, chances are you have something to say too. With RSS.com, starting your own podcast is free and easy.
Starting point is 00:36:00 upload an episode and we distribute it to Apple Podcasts, Spotify, Amazon Music, and more. Track your listeners, see where they're from, and start earning from ads just like this. If you've been thinking about starting a podcast, this is your sign. Start your new podcast for free today at RSS.com. You're listening to a podcast right now. Driving, working out, walking the dog. If you're into podcasts, chances are you have something to say too. With RSS.com, starting your own is free.
Starting point is 00:36:30 free and easy. Upload an episode, and we distribute it to Apple Podcasts, Spotify, Amazon Music, and hundreds more. Track your listeners, see where they're from, and start earning from ads like this, even with just 10 listeners a month. If you've been thinking about starting a podcast, this is your sign. Start free at RSS.com. There's more to cybersecurity than that, but we're doing a lot of talking for you, Mike.
Starting point is 00:36:58 Tell us a little bit more about your. business and where you come in for folks. Yeah, no, I think you're definitely right in a lot of that. And, you know, the cybersecurity world is definitely an area that's constantly evolving. And there's just an incredible need for, you know, this testing of those solutions that you have in place, not only on the cyber side, the digital side, but on the physical side as well. You know, you can have all of these solutions and things that are meant to be. to protect you and to defend against, you know, attackers, but are they actually working?
Starting point is 00:37:34 So you get somebody like me or somebody else in the industry that's doing these things to test those out and actually show you like, hey, is this stuff working right? If I were targeted, what could actually happen? What are the impacts to the business that have? And that's where we try and come in and help. You know, there's really no difference from what I'm doing to what an actual criminal is doing, except that I have permission to do so. So if I were to do it, you know, to anybody.
Starting point is 00:38:00 else and they didn't get me that that paperwork, I could definitely go to jail. So it's, it's, you know, the, the term hacking is, is one of those things that really has a negative connotation. Sure. But it really shouldn't because, you know, it just goes through people trying to, you know, understand things and, and dive into things and just, like, present that information in a way to, you know, help everybody else understand it better. And when these flaws and things are exposed and, you know, they're brought to light, then we can actually take the right steps to start fixing those things, making sure that everybody's a little bit more effective. I mean, you have to engage in that to find the holes, to find the vulnerabilities, right?
Starting point is 00:38:39 I mean, how else could you? Right, no, for sure. It's the same with like your physical alarm and everything. Like, is it working. The only way to know is like when you're actually attacked. And if it doesn't work right, then you're going to be really upset that you invested all this time and effort and money to find out that it wasn't doing what you're. you thought it was. So, you know, going that extra step and having somebody come in and
Starting point is 00:39:00 perform that assessment and really tailor it to your particular concerns and needs helps to ensure, like, gives you that, that feeling that, you know, when the time comes, you know, that you're going to be in as best a spot as you possibly can be in order to, you know, prevent or at least minimize that attack. Because, you know, totally preventing everything is, pretty much impossible. There's always going to be something, some extent that somebody's willing to go to in order to do that, but to do as much as possible as best possible a scenario to follow and to abide by. And that's how you're best protected.
Starting point is 00:39:37 If you are attacked or breached, right, in terms of when it comes to insurance and getting your insurance, very expensive insurance policy to actually pay when you need it, demonstrating that you've done everything you possibly could is critical. Because you can, like I said, like anything, you know, even like a car insurance. thing. It's like, oh, you lied to us or you didn't do what you were supposed to do, and we don't have to pay this claim. You know, something like that could be massive, but doing the right things, even if it doesn't stop everything, is so critical. Mike, do they still use, is white hat, black hat? Is that a dated term? We still use those. No, those terms are still in use. We still also use those for the types of testing that we do.
Starting point is 00:40:22 I see. I try to go, so there's things like a white box test, a gray box test, a black box test, and that really defines how much information you're given ahead of time. So in the case of like a black box test, you're essentially giving nothing. You're starting from scratch. You're going to have to dig in and find everything. I don't particularly like that approach for my customers, mainly because it requires the most amount of time on our end to dig up information
Starting point is 00:40:51 that we could just be provided from the customer, and to fast forward that, right? So I really try and focus on that white box, that more collaborative component, where we share a lot of information, and then we can just focus on, okay, let's put my skills to use, you know, and find the things that are going to be important to you
Starting point is 00:41:08 versus just, like, things that I can go and eventually gather information about your business, about your assets, about those types of things. Like, let's find out where the attacks might go. Yeah. You figure, like, a skilled trade or something, like a woodworker, it's like, well, we don't need you to, like, go and find the lumber. Like, well, we have the lumber, right? So just go ahead and build it for me.
Starting point is 00:41:28 Right. Like going to the store and doing all that, just a waste of extra time. There are some benefits there if you're really curious about that and you really have the time. But for most companies, for most organizations, taking a more collaborative approach, it yields much better results for them. And it really ties in those results that are a lot more focused to that company's particular needs. Gotcha. Wow. That's incredible, man. There's so many different aspects to these different things. And that's, again, that's why you need specialists. And this is the message that I really try so hard to get across is, you know, it's funny. Back in the day when I started 30-something years ago, I was the computer guy. And that mean I was the person that they called for anything that had electricity running to it. Yeah.
Starting point is 00:42:19 Your VCR, it was a light fixture or whatever, called the computer guy. And honestly, that's sort of the way the business started, right? Professionals like me, they were, we did everything, right? Anything there was to do with computing, the local computer person could do for you. And I think a lot like medicine, it's evolved to so many different specialties. And, of course, we're talking about cybersecurity. But there's people that specialize in network administration and system administration, And so many different niches that you may not know exist,
Starting point is 00:42:52 but are critical because of how critical and how complicated everything that we've talked about are getting. So it's cool to, I think anyway, just expose the rest of the world to the fact that these specialties exist and these people are folks that you should be thinking about beyond just the Joe computer guy who works out of his house. Absolutely.
Starting point is 00:43:14 Not to knock Joe computer guy. Let's talk a little bit more about some different things about your team. So you're not just a one-man operation. You've got a whole group of folks. And what do some of your different people do? And what are the positions in a cybersecurity company like this? Oh, they can vary quite a bit. So like I said before, there is that electronic aspect, right?
Starting point is 00:43:45 The testing of the computers, the networks, applications. There's the physical side of things. We do get asked at times to break into a building or test the security of the alarms. I have, you know, card cloners and card readers and those types of things to show the impact of, you know, somebody walking around with their lanyard just exposed and you bump into them and you can clone that card and get access to the building. So there's things like that that we do. So I have somebody on my team that's really interested and focused on that side of it. but we all kind of cross, like cross-train on some of the other components as well.
Starting point is 00:44:20 One of the people on my team was really into, like, hacking video games and doing those types of things. So, you know, he brings that expertise to the table. So hold on, I got you got to dig into this a little bit more. Beat me in Call of Duty. When you talk about hack video games, what are we talking? We talk about, like, finding Easter eggs? Are we talking about, like, shooting through walls and stuff? Yeah, it's more like finding the, the, the, the,
Starting point is 00:44:44 the holes in the video game that you could take advantage of in order to maybe beat them faster. Sure. You can do those things where you, like, glitch through the walls and use those types of, like, little, little speed tricks and things like that to beat the game much faster. So there's people that are really focused on, you know, finding any of those little exploits. One of the guys on my team, though, has taken that even a step further with the whole community that he built. This is Allen on my team. And he's even gone so far as to, reprogram a game while it's running using a tool that's connected to the controller inputs. And it can just send the button inputs and manipulate all the memory of the system and just
Starting point is 00:45:26 have it do whatever he wants to. So he just completely created new content in a game that was running live. And in some cases, like he would pull in, like, Twitch chat and display it like on a Nintendo 64, which makes no sense, but it's just like kind of mind-blown. That there are, you know, skills like that. That guy is a nerds nerd. Yeah. We will definitely have him on.
Starting point is 00:45:48 Mike, I definitely will have him on his own podcast, I'm sure. But so many interesting things that you can do and you can dig into. And it's kind of neat because everything you're describing sounds like so much fun to so many people. You know, if you're into that, obviously, if you're, you know, you like building houses and don't like computers, maybe you don't like this at all. But it's also a very popular career, right? And all these schools are popping up cybersecurity programs and all these kids are signing up.
Starting point is 00:46:20 And they're like, I want to be a hacker for a living. What advice can you give folks? And what can you tell us a little bit about not only the job market, but how someone would legitimately get into this industry? Yeah. Getting into the industry right now is extremely difficult. It's super competitive, especially for the remote work, things like that.
Starting point is 00:46:41 So there's a couple things that definitely help. Number one is networking, getting involved in conferences, volunteering for conferences. You meet so many people, just being part of that community. It's not a huge community, but there are, you know, a lot of very well-connected people. So, you know, you make those connections. That seems to me that says it might be a little easier to navigate.
Starting point is 00:47:02 It's not a huge community. For sure. Yeah, I can, you know, reach out to people, you know, at some of the largest organizations that are just like now really close friends. of mine because we were both at the same conference and we just helped them out. That's one of the huge things. The other thing is honestly to get involved in IT in any capacity, right? That's how I started. I started as a network administrator. I got into some system programming and some research and development. And all of those really gave me these foundational skills to go back and say like,
Starting point is 00:47:33 okay, now if I remember how I screwed that up. So let me see if they screwed this up the same way and I can help them fix that. So, you know, as somebody that, that's gone through and done all this troubleshooting and helped when things have hit the fan, you can take that knowledge and it really prepares you much better than just trying to understand the concepts themselves without any of that initial knowledge.
Starting point is 00:47:55 So going through and getting some exposure into any IT related fields, it's huge. Mike. I promise I didn't pay him to say that, but I really am excited to hear you say that because one of the things that I've found is a lot of folks that want to get into or even young folks that are taking these cybersecurity programs
Starting point is 00:48:15 and they're coming out with some card of certificate or even a degree in cybersecurity. And it's very much talking about code and finding things on the web and things of this nature. And when you talk about the basics of IT, which I believe should be foundational, you know, how could you secure a network if you don't know how a network works? So I'm glad to hear.
Starting point is 00:48:39 that professionals sort of agree with that assessment because I think that's one area that's been lacking in a lot of these programs and hopefully maybe they're figuring it out. And on a positive side, I know that from my hiring experiences, I've gotten a considerable number of folks probably with cybersecurity degrees
Starting point is 00:48:58 who are applying for IT positions, which is great. I will say that it's probably not their first choice. They went into school with that idea that they were going to come out and immediately go work for you for a huge salary on day one. And that's unfortunately not the reality. So the fact that they are at least getting these skills, whether it not be their intended first choice,
Starting point is 00:49:21 I think it's going to be huge for them. And I'm glad to see that happen. Yeah, Mike, so cybersecurity wasn't always a major, right? I mean, it was kind of something fairly recent. Where did you, did you go to school? How did you train? And the second part of this question is, How do you stay?
Starting point is 00:49:39 I mean, things are changing every day in that world. How do you stay up to date and keeping with what's going on, keeping yourself informed? Yeah. The answer to the first question, I went to school for computer science. There was no computer security kind of majors. They're prevalent now. There's lots of them out there.
Starting point is 00:49:58 Some are very good. Some are just okay. One of the big challenges in the educational space is the lack of practitioners that are willing to go back to education and bring those skills back, right? So, like, computer science and stuff that has decades of knowledge, and you have people in academia that can really teach that. But as you said, the cybersecurity stuff evolves so quickly, and you need people that are able to go back and teach
Starting point is 00:50:24 with that actual hands-on knowledge to give that practical skills. Because you can do a lot of the theoretical stuff, but what students still lack is that hands-on knowledge, which is why, you know, the cyber game stuff that I do is so important. important to give them hands on like, okay, we're putting you in a position where you're tasked with defending the system and we have people like myself trying to take it offline. So we're going to do some things and we're just going to keep ramping up those types of attacks and bringing your stuff offline and having you recover from that. So you're learning these new things,
Starting point is 00:50:55 right? So now when they're going out, they're like, oh yeah, I understand how a hack works. Okay, but when it's happening, can you actually like deal with that? Yeah. So that's one of the big things that that is still lacking, but it's constantly improving. You know, I'm not trying to fool out schools. They're doing a lot. I mean, that's got to be one of those things. It's just a natural issue of it being such a young industry, right? Excuse me. You know, all those computer science professors that you mention are typically folks that went through a career in the corporate world and did that and sort of retired and are teaching now to sort of give back at that point. But the cybersecurity practitioners are your age.
Starting point is 00:51:33 Yeah. And you're in the thick of it and not ready to, you know, kind of teach your skills. So I think that that's really difficult. A huge challenge. You have to have like a lot of time and passion to go back and, you know, take extra time out of your day and doing that. So staying on top of that, like you asked about that side of it. It was, it's mostly like doing conference things, being involved in the community, just, you know, staying in touch with people, thing on top of the research and stuff that's coming out.
Starting point is 00:52:01 That's the only way to really stay practical with it. And just like doing those trainings, you know, so many people are willing to just provide that information. I'm president of an organization called Red Team Village. I'm representing them here today. And what we do for that is we provide education and content and workshops and things like that to help spread that knowledge to people that are looking to stand. top. It's awesome. It's like a SWAT team training in a way. In a way, yeah. It's so cool. Offensive security focused and we go to these conferences and support not only the conferences,
Starting point is 00:52:39 but we bring on folks that are really well first and super knowledgeable about different topics to just talk about things like that. You have to tell the bank story again. I'm sorry. It's just way too cool. That is a story. One of my favorite stories. So to wrap another podcast here, Darknet Diaries. My favorite story is from a gentleman known as a freaky clown, FC. He's just an awesome dude. And he is focused on that physical penetration testing. So he'll have companies hire them to basically say like, hey, we want you to break into our building, into our office and maybe get into the server room or do whatever. And see if you can do it, right? See if you can do it. And if our security controls are effective. How fun with that. Right? Yeah. And,
Starting point is 00:53:28 That episode, which is my favorite episode, is where he's tasked with going into a bank vault and stealing a legitimate gold bar and leaving with that. So, yeah, so it's just a super cool episode. And like I said, I got to meet him last year at DefCon, super cool guy. And he's got, you know, stories for days on the clips. You know, that might be a way to combat, you know, crime, is if you create a scenario where you let everyday people get that thrill of breaking into a bank and stealing a gold bar, but they won't get arrested. It's just for testing.
Starting point is 00:54:05 And that way it takes the thrill out of it so people stop doing it. And the gold bar is actually chocolate. Yeah, and then you eat it. Yeah. Well, it's funny to say that, though, Mike, because there are programs out there for anybody that wants to get involved to do, like, hacking against actual organizations. I'm in. Without repercussions as long as you follow the rules, right?
Starting point is 00:54:25 It's so good. either security programs or bug bounties. So most, not most, but lots of organizations have them now. And if you're looking to get involved, they like Netflix, right? They'll have a bug bounty. And they basically say like, hey, here are things you're able to target. Here are the things that we're looking for. And if you find a vulnerability, you disclose it to us.
Starting point is 00:54:46 We will pay you for that information. That's amazing. If you don't disclose it and you don't do that, then we're going to go after you. Then you're a criminal. Then you're a criminal. That is. I can't even slide this graphic from that computer up to here. So I'm not going to do it.
Starting point is 00:55:00 It's really funny watching them track. Yeah. But that is wild. So in other words, it's like an open thing where you can say, we need to make sure we're good to go. And anyone can do it. If you complete it,
Starting point is 00:55:11 you get paid. If not, then, wow. They want to incentive. What a time to be alive. If you're going to find some of these things, you can either go the route of selling those findings or exploits to criminals,
Starting point is 00:55:21 potentially making lots more money. But with the caveat that, at any point you can go to jail. Sure. Or, you know, they're incentivizing you to let them know so they can make their platform more secure and they're willing to pay for it in order to better protect them. So when you see a breach, remember what you were talking about that, there was some sort of hack that affected all the airlines recently, shut everything down.
Starting point is 00:55:46 That wasn't a hack. Oh. That was a cybersecurity tool. Well, either way. Or maybe the... Took down the entire world. Yeah. The Ashley Madison hack, the one word.
Starting point is 00:55:55 talking about when you see or hear about things like that Sony a lot of big ones do you do you go oh man I feel bad because I know what that's like are you like oh those morons I could have how did they let this happen it's it's I always have empathy for the situation for the companies because they're it's not like they're general they're not trying to be negligent yeah be negligent some of these organizations are just so massive so huge and it literally sometimes just takes one thing to topple the whole thing, you know, to get in there and one person doing the wrong thing. So it's just an unfortunate situation when it's a huge, massive breach. So it's never like, oh, you know, those morons, I always feel, feel bad.
Starting point is 00:56:39 In the case when it's like my personal information, it's just like, yeah, that really sucks. Let's hope that they, you know, take the right steps to better protect themselves. move. In the case, I'll never forget the MGM pack. And that happened to it maybe a year ago or so, maybe long ago. Everything runs together for me. So a couple years ago. So MGM casinos in Las Vegas, they got in through one small entry point. And that gave them literally the keys to the kingdom. Jesus. And every system from the gaming slot machines to payroll to websites to booking, to booking, to controls in the modern hotel rooms. You couldn't turn on the lights,
Starting point is 00:57:24 and they were a little worried that the elevators weren't going to work. They put walkie-talkies in the elevators in case the elevators, you know, shot you to the ceiling or didn't open or something, all because of one entry point, and these guys were able to take over every system in the whole MGM casino empire. It was a real life Ocean's 11.
Starting point is 00:57:41 Really, it was. And Mike, you can maybe talk to the resolution of that real quick, but the rumor was that a neighboring casino, I don't remember exactly which one, had been threatened with this such a thing, and they paid a big ransom to avoid it. MGM wouldn't pay in advance, and then they went after them.
Starting point is 00:58:03 Now, I don't know if that's a fable or not, but if you have any info on that. Yeah, I don't remember all the specifics on, you know, some of those things start to overlap a little bit. So, yeah, I don't remember all the specifics for it. But in some cases, like not only just with the MGM hack, but with others, hit multiple targets and they'll basically say like, hey, you have two options.
Starting point is 00:58:22 We're going to shut all your stuff down unless you pay us or, you know, or, I mean, those are options. Yeah. Pay us or we're going to show you down. And you have to, you know, trust in your process if you're willing to not pay and that you can recover from that. So that's where, you know, other things like tabletop or tabletop exercises come in or, you know, just DR planning those types of proactive measures are super helpful.
Starting point is 00:58:46 Or, you know, you know that you have. those gaps in place and maybe that's worth the cost of the situation to be forward and better protect yourself. What typically are the chances of so you get hit by one of these ransomware attacks they call them, right? So they gain control of your stuff, they lock you down, they lock you out of it. Yeah. You can't do anything and they go pay up or your data gets it.
Starting point is 00:59:09 Yeah, your family. Maybe it's destroying it, maybe it's stuff that's a lot of public information or people's private information and they go, listen, we'll sell this to everybody, we'll make it public will really hurt you unless you pay. How many people pay and how many people that pay get their stuff back? Well, how many people pay? I don't know if I have the accurate statistics. A lot of people don't want to admit they pay, right?
Starting point is 00:59:36 Yeah, some maybe just never want to admit that or they don't admit it at all. But I will say that for those ones that do pay, if these are kind of well-known, like, drug actors, they typically will do what they say because they want to incentivize people paying. Like if people were paying and then they didn't do that, then nobody would pay anyway. They're building a brand. They're essentially, yeah, they have the customer service in places, as silly as that is, to basically handle that because they do want to make the money for doing so. And if you say like, oh, we got hit with X ransomware and we do the research and we see that,
Starting point is 01:00:13 well, nobody's ever gotten resolved from that. So there's no incentive for us to pay. Right. So in those cases, you have to do some research on whether or not you should. So I wasn't even thinking about that, but now you can sort of make an educated guess, right? If it's a group that other people have dealt with. Yeah. Yeah, because these have, like, well-known, like, indicators. You know, they have certain processes and things in place where you can identify, like, what's causing this.
Starting point is 01:00:41 And they typically will identify themselves because they want you to pay. And, you know, you can tie all that information together. to terminate. But I will say in some cases, they're very smart too. There's one story that I'm hoping to have somebody come on and tell where they had an incident where the threat actors got into the network and they sat there for a while and they realized that the company had backups for 90 days. So they got all of their implants in place.
Starting point is 01:01:12 They got all their back doors in place and they waited 91 days and then they left everything out. because they knew that they had it, no matter when they were to restore it, has them in it. So those are the types of things you've got to take into account and plan for because they're not just coming in and just wiping everything or locking it out immediately. They're thinking ahead. You know, they're trying to maximize the potential for you to. And that's something that from the IT side where we provide backup services, a lot of the tools that we use now, and nothing's 100%, right, but a lot of, lot of what these services do for us is they take your backups and continually scan them for threats,
Starting point is 01:01:53 even your old ones. So, you know, maybe today or, you know, nobody knew about this, but in a month they discover this, this system is going to scan and go, hey, your backup from a month ago had this signature. And again, nothing's foolproof. But those are the types of things that we're trying to do for that exact reason. A lot of people don't. A lot of people think it's sort of like a bank robbery, Right. You break in in one second and you want to grab all the money and run out within 30 seconds. These guys, you know, it's like that movie of the guy who breaks into the Macy's and sleeps until they close the doors. Oh, yeah.
Starting point is 01:02:28 And then, you know, makes himself food and things. That's literally what they do. Once they get in, they sort of lay dormant and also put in all their back doors, you know, kind of dig their heels in so that if you cut them off from one way, they might already have. Yeah. And Mike, I mean, we're talking about ransomware. So, right, like, we know in that case these people are looking to get paid, right? Sometimes you hear about these hacks that they, it seems like they just do for fun. Can you, is there, what is it like an adrenaline junkie?
Starting point is 01:02:57 I mean, we talked about this, but I wanted to bring it up again because it's cool. You know, is it like they're an adrenaline junkie and they love the thrill of it? Is it just to be an asshole? Like, what's the motivation sometimes? All of the above. Yeah. You'll have people that want to do it just to show that they can do it, right? They want to brag to some of the people that they're connected with.
Starting point is 01:03:16 You know, if they want to get involved with maybe some sort of group or whatever, they're going to go and say like, hey, I can do this stuff. Look, I went and went and did this. Some are doing it for specific. I mean, you have like the hacktivist people, right? So they have a particular gripe or a problem with an organization or, you know, movement or whatever. And then they'll deface that or they'll go after them just for that regard, right, to show that they're against those types of things.
Starting point is 01:03:44 We have like you're anonymous, some other groups kind of like that. And you'll have people that maybe just don't even know, right? They're just not knowledgeable enough to understand that. What they're doing is potentially problematic for them, and that results on them getting into the hotline. I got a, this was a while ago I got an email that was like, we have video of you getting jiggy with yourself on your cell phone,
Starting point is 01:04:11 and we're going to send it to all of your family if you don't pay us. And that's when I realized, I freaked out. And then I was like, wait, I don't really, you know, that's not true. And, because I don't do that. And then I realized, what are they talking about? Because if, let's say that that was true, this is what they would have saw. All right. It's a pretty common scam.
Starting point is 01:04:43 So you did pay that, right? And I paid in full. Yeah, absolutely. Mike Lacey, Maltech Solutions is the name of his business. If you want to, Danny, if you want to just show. folks, the website. It is the coolest cyber security website, one could imagine. Is this the best place for folks to reach out to you, Mike, if they want to learn more about your services? Yeah, the website is great. We have all our contact details on there. So the best place to reach
Starting point is 01:05:12 out is through the website there. We have some email. We have a little contact us form. I'm happy to talk and just discuss things, essentially just do a you know, back-finding call with anybody that's interested in finding out, like, what might be the best solution for them. Honestly, there's not one solution that we offer that it kind of goes for everybody. It's really unique to an organization. So we like to sit down and let you know what makes sense and what doesn't make sense for your specific needs, for your specific, like, security, maturity. you know, if you're working with an internal IT department or with an external IT department, like all those things kind of play into how you can best protect yourself.
Starting point is 01:05:58 So always happy to chat with. Awesome. Awesome. And one last question before you go. What's the best tip you can give anybody, Mike, about cybersecurity? Best tip. Or tip of the day, I'll say. It doesn't even have to be the best.
Starting point is 01:06:17 Start utilizing your password manager. I've said it before. I'll keep shouting it over and over again. Password managers, you get them in your phone. You can get them for free. You can pay a few bucks for them. Use those. They're going to be your best protection for selecting secure passwords and utilizing those.
Starting point is 01:06:37 And, you know, just kind of putting yourself in the best possible. My wife is the worst I've talked about. Hers is like, I'm like, honey, I need to check this. What's your, what's the password? Get into Netflix? I think it's password. one, two, three. You know, it's like she's, you got to be a little more creative, right?
Starting point is 01:06:53 Lots of symbols, lots of numbers. So I'll throw you a quick side note on that, specifically, just because you mentioned it. We use here Bitwarden password manager, and for our IT clients, we provide that at a business level. So all the business users, including you at our company, have a Bitwarden license. The really cool thing about Bitwarden is for all those corporate users, they give you five what we used to call take home licenses. or they call them family licenses. So you can actually take it and you've got five licenses. You can use at home with your whole family on the personal level.
Starting point is 01:07:24 That's great. And that way everybody can use the same tool and it makes it super easy. I'll throw them off. It'll do password. It doesn't cost you anything. Let's talk. Your podcast coming up. Let's talk about your podcast, which we came up with a new name for.
Starting point is 01:07:40 You tell me, because I don't want to bet you. We're going with hack dissection. Hack dissection right here in our studios. actually shooting the first episode after this. Yeah. You're going to start to see those coming out pretty quick. Yeah, they're going to be coming out pretty quick. They're going to be awesome.
Starting point is 01:07:55 What do you see? What's your vision for that podcast? What can we look forward to? Yeah, what we're hoping to do with that is to talk about actual security assessments that we've done. So a little bit of storytelling about the organization without naming names. Sure. What their concerns were, what our testing found, how that impacted.
Starting point is 01:08:17 them and then the things that they can do to fix that or to protect against that, you know, for other organizations, they may have similar concerns or similar types of things that they're looking to protect. So ideally, you know, you learn a little bit about the fun stuff that we get to do and then a little bit about how to, you know, address and kind of protect yourself ahead. This is so, so cool. It's like a digital version of how it works. Yes, yes, yes, absolutely. I love that show. It's just going to suck you in. I'm just, I'm very excited about it. Hacking for good.
Starting point is 01:08:50 That's it. Mike Leasey, Maltek Solutions. I think that brings us just about to the end of Good News York. Good, because I got to pee really bad. I'm not going to lie. We will be back live on Monday morning, Bright and Early, shining, sharing some good news to start off your week. Have an awesome weekend, my friends. Have a great weekend.
Starting point is 01:09:12 Have a good news weekend, and we love you. Mike, thanks for joining us. Danny thanks for keeping us on the air my man back there not swearing at us too much nope and uh we'll see you then guys all right

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