Here's Where It Gets Interesting - Revenge of the Tipping Point with Malcolm Gladwell

Episode Date: October 21, 2024

What causes certain ideas to catch fire while others fizzle out? Malcolm Gladwell dives into this mystery, reexamining key themes from his groundbreaking book The Tipping Point. In his latest work, Re...venge of the Tipping Point, he looks at how ideas spread today, focusing on issues like Medicare fraud in Miami and the dangers of parents pushing high school students all toward the same goal. Credits: Host and Executive Producer: Sharon McMahon Supervising Producer: Melanie Buck Parks Audio Producer: Craig Thompson To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Transcript
Discussion (0)
Starting point is 00:00:00 I am so dreading groceries this week. Why? You can skip it. Oh, what? Just like that? Just like that. How about dinner with my third cousin? Skip it. Prince Fluffy's favorite treats? Skippable.
Starting point is 00:00:12 Midnight snacks? Skip. My neighbor's nightly saxophone practices? Uh, nope. You're on your own there. Could've skipped it. Should've skipped it. Skip to the good part and get groceries, meals, and more delivered right to your door on Skip Bumble knows it's hard to start conversations Hey, no, too basic
Starting point is 00:00:35 Hi there Still no What about hello, handsome? Who knew you could give yourself the ick? That's why Bumble is changing how you start conversations. You can now make the first move or not. With opening moves, you simply choose a question to be automatically sent to your matches. Then sit back and let your matches start the chat.
Starting point is 00:00:57 Download Bumble and try it for yourself. Hello, friends. Thanks for joining me today. My guest is the one and only Malcolm Gladwell. Malcolm is revisiting one of his most important and popular works, The Tipping Point. He has a new book out called Revenge of the Tipping Point, and I think you're going to really enjoy this conversation. So let's dive in. I'm Sharon McMahon, and here's where it gets interesting. I'm really excited to be joined by Malcolm Gladwell. Thanks for being here today. My pleasure.
Starting point is 00:01:37 Revenge of the tipping point. First of all, the tipping point became like a cultural phenomenon. Were you prepared for the impact that conceiving of something called a tipping point became like a cultural phenomenon. Were you prepared for the impact that conceiving of something called a tipping point was going to have? Was that on your radar? No. I mean, I guess it was. I was prepared. Yeah, it's impossible to say yes to the answer to that question. But no, I would put myself in the ranks of the shocked. It took a little while to become a successful book. So yeah, it wasn't like it was this big bang out of the gate. It sort of built over time. Even after I published it, I thought, oh, you know, kind of had a nice little modest run. And I thought, oh, that's it. And then it kept going. It became a reflection of the very
Starting point is 00:02:20 phenomenon it was describing, which was something that becomes contagious and seems to hit a tipping point. I know that's such an interesting story in publishing. And I am sure that there are like business schools the world over who have examined the phenomenon of it doesn't have to be an instant overnight success for it to go on to have a very significant impact. When you reflect on the release of The Tipping Point, what do you think really drove the success over time? What was The Tipping Point, Malcolm? Truth is, I don't know. I spent a lot of time on the road promoting it. The book tour went on for
Starting point is 00:02:59 years. So that was a kind of important thing. And I always tell people who are publishing their first books to remember that, especially with your first book, because what's happening with your first book is something very different than what's happening with your second and third and fourth books, assuming you write that many. And that is that people have never experienced you before as a writer of books. They knew me as a magazine writer and before that as a newspaper writer. And so you have to sort of win their confidence and trust. And that's not going to be given to you instantly. You know, even today, the podcast serves a function. It's easier to publish a book when you have a podcast because you have a core audience that tunes into you and you've won their confidence and trust. So they don't feel
Starting point is 00:03:40 like they're taking a huge risk when they devote the time to read your book. Tipping Point really took off when my second book, Blink, came out. And I think that was the point at which people began to have some confidence and faith in me as a book writer. That's my best reading of it. Sure. Okay. So if somebody has not, in the last almost 25 years, has not read The Tipping Point, which by the way, doesn't seem like even though it came out in 2000, right? It doesn't seem like it's been that long. Maybe I'm just getting old, but it doesn't feel like one of those dusty, musty titles that's just been like, what are you talking about? Like, it still seems really relevant. It still seems like people are reading it and talking about it.
Starting point is 00:04:20 I'm sure you know that's true. But if somebody hasn't read The Tipping Point, because we want to talk a little bit about your new book, what even is The Tipping Point? Give us some context about what we're talking about here. It was a book that was based on a very simple idea, which is that the best way to understand how ideas and behaviors spread is to use the metaphor of the epidemic, that they behave like viruses do. Now, that's a much more of a commonplace idea today. Yes, it is. Yeah, we talk about things going viral, whatever.
Starting point is 00:04:52 25 years ago, it was a much fresher idea. And I was saying, look, let's use that phrase epidemic and let's take it seriously. So if an idea can be contagious, how does that contagion work? Who does the infecting? Who does the transmitting? Who's susceptible and who's not? Let's speak about it the same way we speak about HIV or COVID or flu or COVID wasn't around back then, obviously, but that was the kind of idea. And it turns out to be a really interesting exercise to take rules from the world of epidemiology, from the world of studying diseases, and start applying them to the spread of, in that book I talked about crime in New York City. I talked about fashion trends. I talked about why kids choose to smoke or not. It went in all kinds of different directions, taking this kind of template of principles from the world of infectious disease and applying them to, you know, what is a...
Starting point is 00:05:50 In diseases, we talk a lot about super spreaders who are responsible for the bulk of the work of spreading a virus. So what's the equivalent of that when it comes to ideas? You know, this was well before influencers online and things like that. So it was a kind of an interesting question for people to think about. Using the language of epidemiology certainly has become far more part of our daily conversations. Nobody really needs to be informed about what a super spreader is today or what an epidemic is. We're all very familiar with these concepts. And so why revisit this idea in Revenge of the Tipping Point? What are you bringing that feels like it needs to be reopened? It began very simply as a kind of, oh, the book's 25 years old, be fun to do.
Starting point is 00:06:39 An update. Just to revisit it on its anniversary. But I realized I've spent a lot of time over the last quarter century since it came out, kind of arguing with myself over the book about, you know, it's such a kind of fascinating, complicated topic. Did I do the best possible job? Did I explore the issue in the most kind of thoughtful and insightful way? Are there things I left out? Are there things I got wrong? So there was a strong impetus on my part to kind of go back to something that I felt was incomplete in some way. And also the other thing is we've learned so much in the intervening 25 years about some of the things I was talking about that I felt like there was so much more to say. For example, the paradigmatic epidemic at the time I wrote the original Tipping Point was HIV. We'd just been through the AIDS epidemic. That's what was top of mind. When I was writing this one, we'd just been through COVID. And the way in which we understand COVID and the way in which we've discussed it publicly was so much more sophisticated than the way we talked about AIDS in the 90s, just because we had the benefit of a quarter century of knowledge.
Starting point is 00:07:50 You had this combination of there was stuff I really wanted to say and expand on, and there was such a greater degree of sophistication among researchers and such. Those two things combined to make me think it would be really fun to go back and do a kind of sequel to the original one. So that's what I did. You talk about the, you really like the idea of like trying to solve puzzles, of like, why is this thing the way it is? Why do some private schools in California
Starting point is 00:08:17 have like 100% vaccination rates for their students? And some of them have like 34% vaccination rates or whatever the exact statistic is. Why do some dying patients in the state of Minnesota, for example, why do they get a far lower number of visits from healthcare providers while they're dying than somebody who lives in Los Angeles? Is it the Scandinavian reserve of the people who migrated to Minnesota? You love this idea of like, why does this thing happen? And how are they all interrelated? So first of all, have you arrived at a solution for the puzzle?
Starting point is 00:08:57 You're right. Revenge of the Ten Point is really a kind of list of puzzles. And you mentioned two of the fun ones. Every chapter is really about an attempt to kind of resolve a puzzle. I have a chapter on Miami that asks the question, why is Miami so weird? And Miami's a really, it turns out, you're not in Miami, by the way, are you, Sharon? No, I live in Minnesota. Oh, you live in Minnesota.
Starting point is 00:09:17 I do. Just checking, just checking. No, Miami turns out to be this incredibly interestingly strange place. I was very interested in the fact that there is way, way, way more Medicare fraud in Miami than any other city, not just any city in Florida, any other city in America. It's like you cross the border into Miami and all of a sudden all bets are off when it comes to doctors and Medicare. Why? Why is Miami that way and like Fort Lauderdale isn't? And Fort Lauderdale is like 20 miles down the road. And I devote the chapter to both describing what's going on in Miami and to try and come up with an answer. You mentioned this weird thing about Waldorf schools.
Starting point is 00:09:55 Yeah. Which are in many ways, wonderful schools. Had this weird thing that the vaccination rates of the kids who attend Waldorf schools are just way, way, way, way lower than any other kind of school. Oh, yeah. And it's not because they're explicitly telling parents, if you come here, don't vaccinate your kid. There's just something in the air, in the water of the Waldorf school that leads people to not want to get their kids vaccinated. Why? What is it?
Starting point is 00:10:19 You mentioned here in the Sonoma County in California, the St. Vincent de Paul Elementary School, presumably a Catholic private school, 100% vaccination rates. So the Catholics are fine. Yeah. Summerfield, Waldorf, 24%. 24%. So there's a bunch of puzzles like that, large and small. And what I'm trying to do is to use our kind of enhanced understanding of the way epidemics work, patterns of contagion, to answer that question. You know, I have another whole chapter that's on why did we all of a sudden
Starting point is 00:10:51 change our mind about gay marriage? By the way, the reason I did that chapter is if you talk to people who study social change and you say, okay, what's the most surprising sudden change in public opinion in your lifetime? And there's a long list of things, right? And they will all give you the same answer. They'll say, oh, it's gay marriage. First of all, no one saw it coming. You know, in the early 2000s, this was one of the major reasons George Bush won re-election. He took that issue and he said, we're going to pass a constitutional amendment forbidding gay marriage. It was this huge hot button issue. State after state was passing amendments to
Starting point is 00:11:31 prevent gay marriage from ever happening. When you talk to Americans, this was top of mind for them. And it made sense. It was something that touched on a core social institution, which is marriage, people's deepest feelings about homosexuality. I mean, it seemed like the kind of thing we would be arguing about for generations. And when you talk to gay activists in that period, they felt the same way. They were like, we're in this for the long haul. This is going to take 20, 30 years. It's not going to happen overnight. And then what happens? It happens overnight. That's a puzzle. Regardless of how you feel about the issue, that's a puzzle. So I have a whole chapter that I'm trying to figure out.
Starting point is 00:12:08 Okay, so what did happen? How is it that an issue that seemed to tap into some of our most primal, cornerstone beliefs and values, we just went from saying, uh-uh, never happening, to whatever, it's fine. Does anyone have pitched arguments anymore about gay marriage? It just seems like it faded into oblivion, you know, this question, which obsessed us. The book is basically nine chapters. Each chapter is about trying to make sense of something that is mysterious and baffling a little bit. And I think that what I end up discovering is that if I take the ideas that
Starting point is 00:12:45 I first started to explore in the original Tipping Point and kind of add 25 years of new knowledge and sophistication, we do have a pretty powerful tool for making sense of a lot of the puzzles of the present day. What do Ontario dairy farmers bring to the table? A million little things. But most of all, the passion and care that goes into producing the local, high-quality milk we all love and enjoy every day. With 3,200 dairy farming families across Ontario sharing our love for milk, there's love in every glass. Dairy Farmers of Ontario. From our families to your table. everybody milk. Visit milk.org to
Starting point is 00:13:28 learn more. I'm Jenna Fisher. And I'm Angela Kinsey. We are best friends. And together we have the podcast Office Ladies, where we rewatched every single episode of The Office with insane behind the scenes stories, hilarious guests, and lots of laughs. Guess who's sitting next to me? Steve! It's Steve Carell in the studio! Every Wednesday, we'll be sharing even more exclusive stories from The Office and our friendship with brand new guests, and we'll be digging into our mailbag to answer your
Starting point is 00:14:02 questions and comments. So join us for brand new Office Lady 6.0 episodes every Wednesday. Plus, on Mondays, we are taking a second drink. You can revisit all the Office Ladies rewatch episodes every Monday with new bonus tidbits before every episode. Well, we can't wait to see you there. Follow and listen to Office Ladies on the free Odyssey app and wherever you get your podcasts. This is an ad by BetterHelp. What comes to mind when you hear the word gratitude? Maybe it's a daily practice, or maybe it feels hard to be grateful right now.
Starting point is 00:14:40 Don't forget to give yourself some thanks by investing in your well-being. BetterHelp is the largest online therapy provider in the world, connecting you to qualified professionals via phone, video, or message chat. Let the gratitude flow. Visit BetterHelp.com to learn more and save 10% on your first month. That's BetterHelp, H-E-L-P dot com. You know, I've been a long-time classroom teacher, and I'm not in the classroom anymore in a public high school, but I do still teach on the interwebs.
Starting point is 00:15:09 And I found it very interesting to read the section about the research related to students and where they plot on these graph lines when it comes to good student versus bad student, popular student versus unpopular student. And this was just such an interesting observation where good students are labeled with things and the labels that the researchers use are also kind of amusing. That bad students are called things like skaters and punkers, which the vernacular changes over time, of course. Sharon, did you teach public or private high school? I taught public high school. Okay, so this is really interesting. I went to public high school as well.
Starting point is 00:15:56 So those of us who went to public school, and that's most of us, we may not be aware of how strange things have gotten in private schools, particularly kind of wealthy private schools. That's what this chapter is all about. So I found this town and I don't identify it by name, but I was able to figure out it had been written about by these researchers and they wanted to keep the name of the town a secret. I managed to figure out what the town actually was and went there. When I say it's the perfect town, it is the perfect town. It's gorgeous. When I say it's the perfect town, it is the perfect town. It's gorgeous. There's a strong sense of community. Schools are amazing.
Starting point is 00:16:28 The, you know, blah, blah, blah. And it's somewhere between upper middle class and rich. So their public schools are basically like private schools, right? And they had this terrible, I'm not going to say what it is because I don't want to ruin the surprise of the chapter. But they had a tragedy in that town, a series of tragedies that unfolded over 10 or 15 years. They didn't know what to do about. And the root of the problem was that their schools had become monocultures. In other words, when you were teaching high school and when we were going to high schools, the thing that made high school high school was that there were like 10, 15 different social groups, cliques.
Starting point is 00:17:05 Sure. Right? They were the kids who were serious students and the jocks and they were the on and on. Right? And the idea about high school is that you went there and you were someone who was coming out of middle school. You're entering adolescence. You don't know who you are. And you find a group where you feel at home and you use your time in high school to understand the kind of
Starting point is 00:17:25 person that you're going to become, right? That's what high school was. What had happened in these schools that serve very, very wealthy kids is that high school no longer serves that function. There aren't 15 groups. There's one group. And the one group is you have to be someone who goes to an Ivy League school, who excels at sports, who's popular, who dresses perfectly, who behaves perfectly, who does their homework on time, and who does 25 different extracurriculars. There's only one identity. Now that looks to the parent like the ideal high school. If I send my kid to that high school, they're going to turn out to be a perfect person. But for the kid, it's incredibly problematic because what if you can't measure up to that extraordinarily high bar? There's nowhere for you to go, right? So the very thing that many people think is a problem in the typical public
Starting point is 00:18:14 high school is actually what makes it a socially resilient and accepting place. You don't feel like a complete loser if you're not on the honor roll and captain of the football team, because there's another place where you can find validation. In my little high school, I went to a little high school in southern Ontario, not, by the way, dissimilar from the upper Midwest. Canada is basically the upper Midwest is what it is, right? Yeah, I live in Duluth, Minnesota, near Lake Superior, near Canada. Yeah, so effectively, you know what I'm talking about.
Starting point is 00:18:45 In my little high school, there was the drama society, right? There was a whole kind of group around drama as there was in any high school. And there was the orchestra, right? The thing about the orchestra was 100% of the kids who went out for orchestra made the orchestra. It wasn't like some kind of hot house of competitive thing where you had to be, no, no, no. If you went out to play in the band, you got to play in the band. That was true, by the way, of virtually everything at my high school. If you wanted to be on the newspaper, you could be in the newspaper. If you wanted to join the track team, you just joined
Starting point is 00:19:18 the track team. Our track team was so mediocre, and know, and so was our basketball team. And you just walked on. That doesn't look from the outside like an elite school. I can imagine today hyper parents would look at my high school and say, oh, my God. But it means that the social life of the average student at that high school was incredibly rich. You could do a million different things. You never felt like a loser. So the question is, what happens to a community where high school does not serve that function, where there's only one culture at the high school? That's what that
Starting point is 00:19:49 chapter is about. And that high school was a monoculture. And I talk about epidemics love monocultures. It makes that high school vulnerable to patterns of dangerous, contagious behavior. Because once it hits one student, it just runs through the whole population because they're all chasing the same thing. That chapter, to my mind, might be my favorite chapter in the book. Favorite is maybe not the right word, but it made me think that something has gone off the rails in the top end of American society, that we're doing things that concern our kids that are profoundly unhealthy and we don't realize it. You say this is what rebellion looks like in a monoculture, a deviation from the general path
Starting point is 00:20:33 so slight that you would need an MRI to detect it. That lack of crowd diversity is what allowed this high school that you're talking about to score so highly in the state high school rankings. It's also what reassured parents, your child might be an outsider, but at least they will be a high achieving outsider. And then I loved this part where you said, but what you give up in a world of uniformity is resilience. And that diversity has cultural antibodies, you say, that make it hard for a contagious agent to move unmolested through the population of an entire school. It's such an interesting point when we're talking about things like education. I have kids in school now, and I certainly pay attention to education-related
Starting point is 00:21:26 issues. And this is such an interesting topic that I don't see discussed very often, that in an effort to make our children successful, and we have a narrow definition of what is successful, right? Successful generally in American society means pursuing a quote-unquote honorable profession, preferably at the top of the food chain or like doctors and lawyers. Even still, those are at the top of the pyramid of wishes for our children and monetary success. We want our kids to have money and achieve some kind of status. And I think a lot of parents would add happiness. We want our kids to be happy.
Starting point is 00:22:06 think a lot of parents would add happiness. We want our kids to be happy. And I don't know if wanting our children to be happy is actually beneficial for them. Certainly the lengths we will go to to make them happy as children, I think can be harmful. I would love to hear your thoughts on that. Well, certainly a lot depends on how we're choosing to pursue and define happiness. Well, certainly a lot depends on how we're choosing to pursue and define happiness. So in this town that I was writing about, which I refer to as Poplar Grove, the parents of the kids in Poplar Grove thought that the best path to happiness for their children was to be popular, busy, academically top-notch, and to go to an elite college. They framed all of this in terms of this is what will make you a fulfilled, happy adult. And that's why we're going to put this much pressure on you as an
Starting point is 00:22:50 adolescent. So I would say that their definition of happiness, how narrow it was, caused them to pursue a series of strategies for their kids that ultimately backfire. That's not how you produce happiness. I think you need a different definition of happiness. I don't think you can tie happiness to material success and professional success and prestige of the institution you attend. I think a good definition of happiness is when my kid wakes up in the morning, do they want to go to school? Do they find school a place that's enjoyable where they're surrounded by people they like, where they find some value in what they're doing? If they don't want to go, then you should start asking questions about what can be done to improve their level of satisfaction with what they're doing. That chapter is all about the
Starting point is 00:23:33 importance of lowering the temperature for kids when they are at their most vulnerable, which is when they're adolescents. You know, a lot of the questions we're asking of adolescents are questions that should more appropriately, I think, be asked of people in their 20s. For some reason, the kind of desire to put people on the correct track has just been moved down too far, right? Linda Flanagan, who wrote this brilliant book about youth sports, really about girls' youth sports. She was a coach for many years and had the very strong feeling that youth sports was broken. And a lot of her arguments are about it's starting too young and the pressure starts too young and the kind of professionalization of sports starts too young. And as a result, kids aren't enjoying themselves. She's like, we shouldn't be selecting for club teams at 12. And she has this whole thing about parents have turned the experience
Starting point is 00:24:31 of playing sports for kids into this high pressure, high expectations. She thinks that parents should stop going to games. Just like, let your kid play. I just thought there was something very lovely and beautiful about that. And it reflects something deeper that's going on, which is that there is a danger to the kind of relentless raising of expectations that parents have foisted on their children. And that's really what that chapter is about. It's about a community that is going through the tragic results of their misplaced expectations for their kids. I would love to know more about what makes you tick. Like you wake up in the morning and you write down five ideas.
Starting point is 00:25:11 You want to think about some more that day. And then do you spend your morning eating Cheerios and drinking coffee thinking? Because this is obviously what you're known for. Like I like to think about things. I like to puzzle over things. I noodle over ideas and I research and I write about them and I share my thoughts. What does that even look like on a daily basis? How does one even execute that as a job, Malcolm? and lots and lots of time either reading things people have written who are thoughtful people or talking to them, particularly talking to them. You have to constantly replenish your store of knowledge about the world, particularly if you intend to write about it. So for example, I just
Starting point is 00:25:57 had a call this morning with a guy. One of the things I'm doing is a podcast that looks back at my original tipping point and asks the question of whether I got the discussion of crime wrong. And I did. So what I'm doing is sort of going back and talking to a bunch of people and figuring out, well, what did I not understand 25 years ago? I had a chapter on the puzzle of why New York City crime declined by as much as it did. And I think the explanation I gave in that book is not correct. So you can't just sort of noodle on that yourself. You got to go and find the people who have thought about that problem in the intimidating 25 years and speak to them. So that's what I've been doing. The gift of being a journalist is that that's your job to do that. Many people would do the same, but don't have the opportunity to do it.
Starting point is 00:26:38 If you're working 50 hours a week as a nurse or something, you don't get to call up people and interrogate them about their ideas about some complicated subject. So, you know, we rely on writers to do that for us. So that's how I see my job is that I help people make sense of their experience and update their experience with the kind of state of the art knowledge. Interior Chinatown is an all new series based on the bestselling novel by Charles Yu about a struggling Asian actor who gets a bigger part than he expected when he witnesses a crime in Chinatown. Streaming November 19th only on Disney+. Want to become up to 50% wealthier?
Starting point is 00:27:16 Paying $0 in management fees with Quest's wealth portfolios can help you get there. All you need to do is make a new deposit before December 31st, 2024 So you spend a good part of your day talking to people that you feel like have a perspective on a topic that interests you so that you can refresh your storehouse of knowledge, continue to add more to the top of the silo, so to speak, from the work of other people who have studied things that interest you. Yeah. How many meetings do you have a day, Malcolm? How many phone calls and Zoom calls do you have a day? The people want to know. I mean, a good day when I'm not consumed with getting my car inspected, which is what a big chunk of this morning was, a futile search for someone who will inspect my car. Yeah, a good day is some mix of, like this guy I talked to this morning, for example,
Starting point is 00:28:28 who's a professor at Northwestern University, who's done this really, really, really interesting work in Chicago on trying to understand where does violence happen on the West Side of Chicago, for example. It's not random, and it doesn't affect everyone. It affects very specific groups of people who belong to very specific social networks. So what do we know about those networks? And that's his life's work. It's incredibly fascinating, important stuff. And so I got very interested in that because, like I said, I'm trying to kind of update my understanding of why crime would rise or fall in a city.
Starting point is 00:29:01 And so I read his work. He has a bunch of papers, which I read last week, thought about them, called him up, and we talked for an hour. And he kind of led me through how he goes about his work and what certain things mean and answered my questions. And then I'll have to sort of sit and think about, first of all, do I understand what he told me? And secondly, if I want to make sense of his work for a general audience, how do I do it? Because that's the kind of hardest part of my work. When I take something complicated and I have to represent it for someone who doesn't have the time or inclination to actually read the research paper in its original form. I mean, they're hard to read. So that's what I'll do next
Starting point is 00:29:41 is to sit and think about which piece of that interview is useful in my explanation. So I'll know there was this moment where he was really persuasive and explained what he was doing in a really good way. I'm going to use that bit of tape. Like for Revenge of the Tipping Point, the audio book has the actual interview tape of the people I talked to. So the audio book is actually really interesting. When I'm trying to resolve one of these puzzles that I'm so interested in, you hear the voices of the people who I was resolving the puzzle with. You hear them at their best, right, when they get to the heart of the matter. So like in the Poplar Grove chapter, there are these two researchers called Seth Arberton and Anna
Starting point is 00:30:17 Muller, both professors of sociology. And they're the ones who discovered this crazy town, Poplar Grove, and who went there over the course of many years and interviewed people and struggled to understand it. So I sat down with them and they talked me through how they learned about this town, how they tried to figure out what was going on, what their conclusions were. And so we're kind of following their line of thinking in that chapter. And that's sort of, to my mind, what makes the chapter so compelling is you're seeing this town, not just through my eyes, but through the eyes of people who have real expertise and who spent weeks and weeks and weeks there, going back again and again and again and again over the course of many years.
Starting point is 00:30:54 So you really get a sense of what is really happening in this strange little place. You know, we have a friend in common. We are both friends with Adam Grant. Oh, yeah. And I wonder, what do you think he would say your values are? What would Adam say my values are? Yes, this is a very common question that he likes to ask people or puzzle over about what are your values? Yeah. What do you think he would say about you? Because I can find out the answer, Malcolm.
Starting point is 00:31:26 So let's check it out. He would say my values are fundamentally Canadian. What does that mean? Just apologizing for everything? I'd be like, oh, I'm sorry. Sorry about that. Whoops-a-daisy. Sorry.
Starting point is 00:31:38 But all those things they say about Canadian reasonableness are true. No, I would say that I avoid the extremes. I do like stirring up a little bit of trouble, but not a lot of trouble. I like stirring up a Canadian amount of trouble, not an American amount of trouble. Uh-huh. That's a good way to put it. It's like, I like a Canadian amount of spice, not a Jamaican amount of spice in my food. No, but I remember now, so my mom is Jamaican, so I do like spicy food. But Jamaicans, you know, that side of my family, we are a little bit, Jamaicans as a kind of cultural group are a little bit raucous. That's part of the cultural makeup. But at the same time, my mom, she would be another powerful explainer of my values. My mom is a listener. And to this day, my mom is in her 90s. She lives in a nursing home. And to this day, my mom is in her 90s. She lives in a nursing home.
Starting point is 00:32:26 I called her up the other day because she hadn't answered my email. I sent her an email. I was like, I didn't get an answer from my own mother. So I called her up and said, did you not get my email? And she said, oh, I've been busy. When your 92-year-old mom cannot answer your emails because she's busy, you know that she has a very, very healthy social life. So my mom's life is full of people coming to visit her. And this has been going on for my entire life with my mother. People come to her because she's a great
Starting point is 00:32:49 listener. So more than a behavior, that's a value. And it's a value because she believes that there is something of real value in listening to people that not only can you learn things yourself, but you are providing a valuable service to others by being an attentive listener, by giving people the time to express themselves and to helping them share what they're feeling, right? That is at the core of who my mom is as a human being, is the belief that that is the way that she adds value to the world. It's by being that person to people. So imagine growing up with someone who embodied that. I would come home from school. My mom would be on the couch in the living room and there would be someone
Starting point is 00:33:28 who I'd never seen before talking to her. That's my childhood, right? Is that experience. These people would just show up in my house. And then she later becomes a therapist because that was obviously where she was headed. A good part of my life has been listening to people. I'm now a journalist.
Starting point is 00:33:44 I was a journalist. It's a form of someone who also believes in the value been listening to people. I'm now a journalist. I was a journalist. It's a form of someone who also believes in the value of listening to others, right? I think Adam would probably, he's a very, very shrewd judge of human nature. He would probably get that that's something that is very important to me, listening to what others have to say. Okay. A Canadian amount of trouble. Canadian amount of trouble.
Starting point is 00:34:02 Or a northern Minnesota. Or a northern Minnesota amount of trouble. Canadian amount of trouble. Or a northern Minnesota. Or a northern Minnesota amount of trouble. It's a little trouble. It's not a lot of trouble. It's a little bit. Just a little bit. It's just a little passive-aggressive amount of trouble. A Canadian amount of trouble.
Starting point is 00:34:17 And a good listener. Well, my mom is a good listener. I aspire to be. Whether I am or not is another question. Oh, is this a backpedal? You don't want him to say something other than good listener? No, you asked about my values, not my abilities. So there's a distinction. The value is what you aspire to be. Yeah. Okay. And the ability is what you are, what you're capable of. I aspire to be a good listener. Now, I think
Starting point is 00:34:40 I'm better than I was, but it's a work in progress. I'm not at my mom's level. I don't have my mom's patience. Yeah. But you asked what Adam Grant would say was my value, and I think that's what he would say. Okay. Yeah. Okay. We're going to find out. I'm going to send you an email. Why don't you ask me what I think about Adam Grant's values? Yeah. Now I want to know, hey, what would you say are Adam Grant's values? My theory about Adam, which I think he knows, is that the single most important fact about him in understanding him is that he was a competitive diver in college. He loves to bring that thing up. He loves to bring up the Junior Olympic diving. You have to understand how deeply competitive he is. And I say that as
Starting point is 00:35:25 someone who's very competitive. I don't think that's an insult. He's very competitive, by which I mean, he has a very, very strong desire to succeed by doing things well. He's incapable of not doing things well. He's not someone who does half measures. It's not someone who says something that he hasn't thought through. He's not someone who has a relationship that he doesn't participate in fully. I mean, he's just, that's who he is. And diving is a sport for perfectionists, right? I'm a runner. Runners are not perfectionists.
Starting point is 00:35:54 Running is the opposite of that. There's a million different ways to train. Diving, everything has to be done with absolutely perfect precision. Fractions of an inch are the difference makers. Yes. So he has constructed this actually very beautiful value system out of that kind of discipline, perfectionism, and competitiveness and drive. That's how I make sense of Adam. I would say that he, and I'm sure he's going to love that we're spending so much time talking about him.
Starting point is 00:36:20 There's no malicious intent. I would say one of the things that I've noticed about him is that he takes considerable care to temper his natural tendencies towards competitiveness. That he doesn't want to become cutthroat in his desire to succeed. Yeah. Well, there's public Adam and there's private Adam. Private Adam. He has a great deal of thought in how he presents his ideas and himself to the world. And that is something I wish way, way, way more people had. What do you hope the reader,
Starting point is 00:36:52 when they close Revenge of the Tipping Point, or they finish listening to it, what do you hope the reader takes with them and tucks into their pocket? All of my work is an attempt to make the exploration of ideas fun. It should be as fun to read about a really fascinating idea in all of its implications and all the people who are involved with research. That should be as interesting and fun as reading a detective book or a thriller or going to see a Marvel movie. Marvel movie. Goal number one is to share with people the kind of excitement that I feel when I'm uncovering a new fascinating idea or trying to solve one of the puzzles that are in the book. The other thing I would say is that I really do think that so many of the things that we deal with on a daily basis are epidemic in structure. They involve some kind of contagious idea or habit or practice. And you really do need to know something about how that works if you want to make sense of your world. Whether you're a parent in a place like Poplar Grove who's trying to deal with a strange thing happening in your kid's high school, you've got to know something about epidemics to understand that.
Starting point is 00:38:00 I would begin and end with a discussion of OxyContin and the opioid crisis. When you look at a problem that's claiming the lives of over 100,000 Americans a year, you've got to know something about how epidemics work if you're going to understand how to feel about that issue and how to solve it, right? You can't just go in and assume it's just some random thing without rules and explanations and a theory behind it. A lot of the book is an attempt to make sense of things that would otherwise seem random or baffling. I'm trying to equip people for thinking about the world around them in a more sophisticated way. Yeah, I feel that.
Starting point is 00:38:36 Well, hopefully this will not be the last time we meet. Sharon, it's been very fun. Thank you for your interest in my book. Of course. Say hi to your fellow Minnesotans. I shall. I will say Malcolm Gladwell says, hey, you guys. He says, hello.
Starting point is 00:38:52 Well, I have enjoyed this very much. Thank you, Sharon. You can find Revenge of the Tipping Point wherever you get your books. If you want to support a local bookshop, head to yours or go to bookshop.org. I'll see you again soon. Thank you so much for listening to Here's Where It Gets Interesting. If you enjoyed today's episode, would you consider sharing or subscribing to this show that helps podcasters out so much? I'm your host and executive producer, Sharon McMahon. Our supervising producer is Melanie
Starting point is 00:39:23 Buck-Parks and our audio producer is Craig Thompson. We'll see you soon.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.