Hidden Brain - Bullshit Jobs
Episode Date: September 4, 2018Have you ever had a job where you had to stop and ask yourself: what am I doing here? If I quit tomorrow, would anyone even notice? This week on Hidden Brain, we talk with anthropologist David Graeber... about the rise of what he calls "bullshit jobs," and how these positions affect the people who hold them.
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Headshot parents, if you didn't notice it in the title, our topic today is book the jobs
that bleep you just heard, it won't be in the rest of the episode.
This is Hidden Brain, I'm Shankar Vedantan.
Many of us at some point in our careers have had jobs that seem pointless.
I once had a bullshit job working as a work study student
when I was in college.
I passed out flyers for the street car during one summer.
I could not figure out why I was doing it.
I've had some temp jobs where I've literally sat in the closet.
Jobs where you ask yourself, what am I even doing here?
Like really, what is my actual role at this company?
If I disappear tomorrow, would
anyone notice?
I was doing some paper filing, but they didn't have that much paper filing and for a week I sat
in a supply closet.
Doing expense reports and creating a new piece of paper for every single transaction item
on every receipt for every single thing that expense like down to like the most minimal thing.
This week we're looking at jobs that feel so pointless, so gut wrenchingly boring, that
they are in the words of one expert, Bulschen.
If you don't have one of these jobs yourself, you probably know someone who does.
Like the guy binging YouTube videos on his computer at work,
or the woman who always seems to be playing solitaire.
So it was almost all office workers,
almost all people who had jobs where, you know,
you kind of see them there and you kind of wonder,
is that kind of really doing anything?
Well, it turns out, you know, they're not.
Why do these jobs exist?
Why do they seem to be proliferating?
And what effects do these jobs have on us?
The American TV show The Office tells the story of a paper supply company in Pennsylvania.
People show up at work, but it's not always clear what they're doing.
A lot of the time, people invent pranks or distractions.
You put my stuff in jello again.
They're bored.
Many of them want to find meaning in their work, but what they are doing is pointless.
You want me to write down people's indefinable qualities.
I want you to write down everything that people are doing all day and then type it up in a way that is helpful.
Michael Scott, the boss played by Steve Corral, leads the way.
I don't want to work. I just want to bang down this bungalow today. Did you ask me here for any specific reason? the way. David Graber has spent quite a bit of time thinking about the many, many real-life
versions of Michael Scott. He's a professor of anthropology at the London School of Economics
and he's the author of the book, Bulsha Jobs, a theory. David, welcome to Hidden Brain.
Oh, thank you. So you wrote this essay a couple of years ago that has now turned into a book and you
described an entire category of jobs. You call these bullshit jobs and they're not necessarily
menial jobs or boring jobs, but they're almost always pointless jobs. Yes, they're actually quite
rarely menial. I mean, there are some cases where people say hired as a museum garden told to guard a room of nothing in it.
That would be both menial and boring.
But most often these jobs are, if nothing else, prestigious and well-paid.
A lot of jobs like this are in middle management, they're clerical, managerial, administrative sort of positions, or their positions in PR, marketing, human resources,
almost invariably, they are well paid,
with good benefits, and he got a lot of prestige,
yet at the same time the people who do them
are often report themselves genuinely miserable.
They feel they're living a lie,
and not only that, they're living a lie against their will. They'd really rather be doing something useful with their lives.
So when you wrote this essay a couple of years ago, I'm not quite sure you anticipated this,
but the response to the essay was extraordinary. People wrote in from all over the world saying,
help, I'm stuck in a BS job. Yeah, I mean all over the world, people
seem to recognize themselves in the story I told. And the story I told
was almost a joke. You go to these parties and you talk to people who are married to academics or
you know in the business world and so what do you do and often to sail nothing really? And you know
at first they thought they're just being modest or don't think their job was very interesting but
you know apply them over a few drinks and eventually they will often admit that they meant it literally. They literally do nothing. So I wrote in this little
piece where I basically said, well, you know, back in the 30s, they thought we'd be working
a 15-hour week by now. They thought that, you know, mechanization would mean we'd
be living lives of leisure, but instead of just, you know, decreasing the working week,
what they seem to have done is just made up these
imaginary jobs to keep us all busy.
It's almost as if there's some fiendish intelligence making up a pointless position for us to
do.
How did this happen?
And I wrote this piece, and it just went crazy.
I really didn't anticipate anything like it.
I mean, all over the world, people were translating it, distributing it, server-kept, crashing. Then they put it in newspapers, would run it as a column, and you get these
comment sections, which are just amazing. People would say things like, oh my god, it's
true. I'm a corporate lawyer, I contribute nothing to humanity, I'm just miserable all
the time. Confession started pouring out, so I realized this was a much larger phenomenon than I'd even imagined.
I understand that polls have been conducted asking people, do you think your job is meaningless, do you think your job is pointless? What do they tell us?
Well, yeah, that actually surprised me, even after the outpouring on the internet, I thought, okay, you know, maybe 15, 20% of jobs are like this. And remember,
these are people who think their own jobs are pointless. I mean, I'm not going to go and
tell somebody who feels his job is meaningful that they're wrong, but, you know, if you
feel you're not doing everything all day, who would know better than you. All right, so
after a while, they conducted us some surveys. And one of them was you go. And then later,
they did another one in Holland. And they both came up with pretty much exactly the same results between 37 to
40% of all people who had jobs were convinced that if their job didn't exist, it would
make no difference at all.
That is a huge number, David.
It's insane. I had no idea. And that's the people who are sure of it. You know, only 50%
of people were sure their jobs made a difference, absolutely.
And if you think about all the types of jobs,
or no one would possibly doubt that they're fulfilling a useful social function,
I mean, you know, I'm sure the number of bus drivers, the number of nurses,
the number of mechanics and repairmen, also service workers, actually.
You know, I eventually asked people to send in testimonies and stories
about their most pointless jobs, and almost none of them were in service or retail. It was
almost all office workers, almost all people who had jobs where you see them there and
you wonder, is that really doing anything? Well, it turns out they're not.
David in your book, you described the story of Kurt Kurt who's a German military subcontractor
and he feels his job is utterly pointless.
Why does he feel this way?
Yes, this is one of the first really elaborate examples I got of the kind of job I was talking
about given to me spontaneously by someone on the web. Said, I'm a subcontractor to a subcontractor
to a subcontractor, all private firms
who work for the German military.
And he said, you know, because of outsourcing,
if a German soldier wants to move his desktop computer
from one office to another,
he actually has to fill out a bunch of forms
He calls human resources they call logistics they call meat
Quart, they mustn't even compute our own sterren, but schner
And I have to drive 500 kilometers sometimes if a rented car drive to wherever this military base is
Fill out a raft of forms put the thing in a box goes down the hall. Somebody else takes out of the box,
gives me another form to sign, and then I drive home.
And that's his entire job.
And one of the interesting things about these jobs
is that people were often very confused
about how much people knew and how much they could admit. Does my supervisor
know that I spend most of the day actually making cat memes? Do they know I'm playing computer
games? Am I allowed to say to what degree do my co-workers know? Can I tell them? There's
all these questions that people have. How much do I have to pretend to work? And how
much am I just allowed to be seen to be just kicking back? And people are very nervous about this. There are all
these gray zones. They'll hire someone an engineer in case the air conditioners
break. For some reason, they find it impossible to just say, well, you're just
here in case the air conditioners break. Otherwise, try to keep the people out of
people's way and let them, you know, the internet or do whatever they like all day.
Somehow that's not allowed.
So they have to make up these rituals, or at the very least you have to pretend to be working
because it's considered somehow insulting not to.
Often people really suffered from that.
The fact that A, they had to pretend to some degree. They couldn't
just pursue their own projects. And B, they're never quite sure how much they were allowed
to pretend. This actually leads us to a story that you describe about your own life.
You and some friends signed up to be dishwasher. And something happened on the job. Right.
Something happened on the job that made you think about the role of time
in how work is constructed.
Tell me that story.
Okay, this is the very first job I had.
I think I was 14 years old, maybe 15.
And it was at a beach resort.
And I got a job working as a dishwasher in the kitchen.
And it was a whole bunch of us who were hired
at the same time, we're all about 15 years years old and being 15 year old boys, you know, when the big rush came
we took it on as a challenge.
We were like, okay, we are going to be the very best dishwashers of all time, you know.
We're going to be so fast, we're going to be so efficient, the bus is going to be really
impressive.
You know, we went at it and we like finished it in record time, had this huge, sparkling
pile of dishes and kind of kick back. ["The Best of Us"]
Boss came in, showing off our handy work,
and he was like, what the hell are you guys
sitting around for?
He said, well, we just finished all the dishes.
And he said, yeah, well, keep working,
you're on my time.
You're not, you know, you can lounge around on your own time.
And we're like, what do you mean?
And I mean, you know, there's nothing to do.
And he said, well, clean the baseboards.
And said, well, we already clean the baseboards.
So to clean them again.
So we realize that there is this kind of weird idea
that there is like my time in your time.
If I have paid you money, I own your time.
And you're not allowed to just kick back.
You're not allowed to, you know,
there's no point in working fast.
That's what we've basically learned.
Don't be too efficient because then they'll just make up work and that that
Experience of doing work that you know is a necessary just because the boss doesn't want to see you being idle is really degrading and it got me to thinking, this concept of my time.
How can your time belong to someone else?
How can you rent time?
And I started doing a little research,
and I realized, not at the time, but since,
that this is a really weird concept
that just never would have occurred
to most people who've ever lived.
And in the ancient world, if you see a potter,
if you're an ancient Roman or an ancient world, if you see a potter, if you're an ancient Roman,
or an ancient Greek, you could see a potter and you could imagine buying the pot, that's easy, right?
You could imagine buying the potter, they had slavery, but the idea that you could rent this potter's
time was just bizarre, it just never would have occurred to anybody. It takes a whole series of very
complicated philosophical and also technological changes
that make it possible to take time, make it into uniform units that can then therefore
be bought and sold.
You teach at the London School of Economics, but before that you worked at Yale University,
in your book, David, you point out that the cost of education has skyrocketed in many parts
of the world.
The reason isn't that teachers are being paid more than they were before.
Instead you say universities have gone out and hired an army of workers who are doing
BS jobs.
Yeah, this is actually really market in America and America I have the statistics.
The number of administrators has gone up quite sharply, much more so than teachers.
But even more important than that, the number of administrative staff has just skyrocketed.
It's like 240% increase over the last 30 years.
So administrative staff basically mean all those guys who work for the deans,
for the vice provost, all these endless positions are constantly making up.
And what seems to be going on is that these people are being hired essentially for little
reason other than making the people now running the universities who are no longer the teachers
no longer the professors, but rather top administrators.
Basically feel good about themselves, feel important.
They hire these guys who are basically there, almost like feudal retainers.
You know, I get hired as a vice provost.
So obviously I need four or five assistants.
You know, they decide what the assistants will actually do later.
Systems trying to figure out something to do.
So these are the assistants I know.
I'll fill out, you know, I'll do a time allocation study.
And then suddenly people like me have to spend hours of every week filling out time allocation
studies breaking down exactly what I do every hour of the day.
So I can't actually do stuff as I'm filling out the forms.
And this is how it works.
Like the more of these guys there are in these bullshit jobs, the less time the people
with real jobs have to actually do their work.
And this isn't just universities.
I mean, the same things happening in hospitals.
More and more hospital administrators
means nurses have to spend more and more time
doing paperwork and less time nursing.
Primary school, same thing.
Teachers just have to spend all their time
in meetings and reports.
Okay, by this point you might be looking around at fellow commuters, at co-workers, at friends, and asking yourself which people find their work boring and pointless.
It turns out there are tales to identify people doing bullshit jobs.
Stay with us.
Working a bullshit job might feel like an exercise in futility, a task that seems completely pointless.
In truth, there's a perverse logic
that shapes how and why these jobs come to be.
David Graber has brought an anthropologist's eye
to the life of the board office worker,
and he's come up with a classification system
for different kinds of BS jobs.
The first category is something he calls a duct taper.
Rather than fix serious headaches, many organizations take the easy route.
They paper over the problem.
David has a revealing story from his own life.
This was quite early on in my time in the UK university system.
And they had this shelf in my office.
I was always a little worried about it. It seemed kind of precarious.
And one day it was completely ripped out of the wall.
There was this huge gaping hole in the wall.
There was kind of mangled metal hanging over my desk.
So obviously in a way I could fix it myself.
And so I called buildings and grounds.
And they said, OK, we'll send a carpenter.
And it took about a week and a half
for the carpenter to show up and people in the office were calling I was calling everybody was calling and it became this daily ritual and I gradually realized there's one guy
we always got the same guy whose entire job seemed to consist of apologizing for the fact that the carpenter was very busy and couldn't come.
And one day it occurred to me like, well, why don't they just fire that guy and hire a second
carpenter?
He'll be, then he won't need him, right?
And I mentioned this to various people and they looked at me like, yeah, right, that
would ever happen.
And I realized that this is a perfect example of a bolted job.
His job is only necessitated because the system
is stupidly constructed.
So he's there to see equivalent of if you had a leak
in the roof, instead of fixing the roof,
you hire some guy to empty a bucket every hour.
It's a totally pointless position.
And gradually, I realized that in the software industry industry at least this is called duct taping.
I want to talk about a second category of Bush's job, David.
This one involves managers who come up with meaningless assignments for their subordinates.
You called them taskmasters?
That's right. Now a taskmaster is a type of bullshit job which involves one,
there's two different types actually. One of them is simply a supervisor of people
who don't need supervision. And a lot of middle managers wrote to me and said that they had that kind of job.
Often they'd done a certain job, they got promoted to management, so they knew what was
entailed doing the job, and they knew that basically they didn't need supervision at all, but
they had to pretend they were supervising them anyway.
But another type is exactly what I was describing in the case of universities.
People whose job seems to end up being creating paperwork and unnecessary tasks for other people to do.
So again, to go back to the middle management example, say you did have a job and you got
promoted to supervising that job and you knew that they didn't need supervision.
Gradually, you would realize that rather than to sit here all day, probably the best thing
you could do to make look good to your boss is to create some kind of target system.
Give them paperwork to do to make sure they're hitting their targets and then there'll
be something to file in process and you'll have something that you can do.
The classic example comes from the story of a woman named Chloe.
She was one of the few people who was in academic administration in the higher echelons who
was willing to
come forward and admit this to me. She said, well, you know, I took on this job as a non-executive
dean. She says non-executive basically means you have no power, you don't control money.
So you're strategic. You're supposed to come up with ideas, but you have no real ability
to make anybody do that. So essentially she had a
pointless job, she would come up with a plan and then nobody would pay any attention. However, she
was given three assistants again. That's what happens. As soon as you get a prestigious position,
they immediately give you assistance and then you have to figure out something for them to do.
In her case, none of them had any obvious function, so she had to spend her time making up things for them to do so they wouldn't get in trouble for just sitting around.
So you can have BS jobs to help the boss feel like he's actually necessary when he isn't.
You can have BS jobs that are designed to paper over problems that an organization cannot
or does not want to fix.
David also describes a third type of BS job.
On the surface, these jobs
are not pointless, but the only reason an organization has them is because other organizations
have them. David calls the people who work these jobs goons. I asked him what he meant
by the term. I had to make that up because so many people
wrote to me with jobs that I hadn't really anticipated. Jobs which involved a certain element of aggression, which might have seen necessary or helpful
to the corporation.
They weren't completely useless, but that the people doing them felt shouldn't exist
anyway, largely because they felt the entire industry or profession was unnecessary
So telemarketers were a great example. Hi, Mr. Vitton. I'm calling today with a special offer for you Telemarketers felt strongly that I mean 95% of telemarkers
I'm sure feel strongly that if all telemarketers were to vanish in a puff of smoke the world would be a better place
But a lot of corporate lawyers feel that way too.
I mean, sure, there's some higher ups who would argue, no,
corporate law is very important, it holds things together.
But most corporate lawyers I've talked to,
usually lower ranking ones, will say, oh, come on.
I mean, if this entire industry were to disappear,
it would be great.
I mean, you only need a corporate lawyer
because somebody else has a corporate lawyer.
It's a little like a feudal lawyer. They always say feudal lords are there to protect the
peasants. That's their justification for taking feudal rents. But if you really look
into the matter, who are they protecting the peasants from? Other feudal lords. So if
there were no feudal lords, feudal lords would be unnecessary.
So that's why I called them goons. There's an element of aggression there.
But on the other hand, they're only there
because other such aggressive people exist.
David says another BS job is the flunky.
These jobs primarily exist to make someone or
something look impressive. Classic flunkies of the past have included things like
dormant or footmen. I always wondered what a footman actually was. You always read about
them in Allison Wunderland in these 19th century books. You know what a footman
worked? They were the guys who were these really fancy military looking uniforms.
What the thing they actually did was they ran in front of people's carriages looking for
bumps in the road.
So a whole idea is if I have a servant just to do this one, basically kind of superfluous,
not really totally necessary thing, I'm really rich and important so you should know that. And that's a classic flunky. Often flunkies will be assigned one very minor task,
sort of like the guy who tweezes the lords mustash before a jaust or something like that.
But really they're just there so that everybody can know I've got lots of servants. But in the corporate world is very much the same, because in the corporate world, the actual
status of an executive is often measured by how many people work on dirt.
So he has no incentive to get rid of unnecessary employees.
And in fact, you often find people saying, yeah, I'm just there to make someone else look important
or seem important.
Receptionists often say that.
Obviously, some receptionists are very busy and have a real job, but there are some
receptionists who, you know, maybe they get one phone call a day too.
Otherwise, they change the candy bowl or, you know, water the plants or something, but
basically they're just sitting around.
So why do they have receptionists at all?
You know, if it's just one call a day, they could just take the call themselves, right?
The reason why is because if you don't have a receptionist, you don't look like a real
corporation.
One reason the companies end up with BS jobs is that it's sometimes difficult or impossible
or unpleasant to get rid of people who are not functioning well.
You mentioned the example of the guy
who's apologizing for the carpenter not showing up.
Now, it could just be that getting rid of that guy
and hiring another carpenter
might be administratively onerous.
So, talk to me about this idea
that part of the problem might actually just be
rigidity in how organizations work
and instead of basically getting rid of the person you don't want
and finding the person you do want, you end up sometimes just keeping the person you don't want
or now hiring an additional person to come in and do the job that you actually do need to get done.
That was one of my favorite examples actually, because I, you know, the taskmasters are obviously the ones
that were most difficult to get them to fess off and tell send in testimonies about what's going on, but I got a couple.
And one of them said exactly that. One reason that you end up getting so many
bullshit jobs in large bureaucracies is if someone has seniority and you know
good reports, well it's almost impossible to fire them. So if suddenly they
become a drunk or just you know lose interest in the job, become bad at what
they do, the easiest thing to do instead of getting rid of them is to hire someone else
to do their job.
But if you hire someone else to do their job, you can't admit that they're doing their
job, right?
So you have to make up a different job.
And then often you have to walk them through, get them, you know, tell them what to put on
their CV so they look like they can do this other thing.
Even though really they're going to be doing, you know, what the drunk guy does.
And you know, so you have these elaborate rituals of creating dummy jobs.
And then, you know, when that guy goes, you might need to hire someone to actually
do the made up job. And it just becomes endlessly mocky of alien and elaborate.
What we're doing here, Michael handles more of the big picture stuff.
And I handle more of the day-to-day stuff.
So together, I think I understand.
All right.
Each of you is doing half a job.
No.
Sometimes I can hardly handle that.
Yeah.
When we come back, the psychological consequences of working in a job that you not only find boring,
but that you think is meaningless.
I want to talk about the range of psychological effects that you described that arise from
doing these kinds of BS jobs. And I want to begin with research that you cite that was done amongst babies, that you
say sort of shows the value of meaningful work.
What was the research?
Yeah, that was really interesting.
I'd heard this expression and I'd always stuck in my head, the pleasure at being a cause.
It's always some made sense to me somehow. You know, a lot of what we do,
which seems fun, doesn't seem to have any point, but it's just like knowing that you can do things
itself is kind of fun. And indeed, there was a German psychologist who was trying to come up with a
theory of play actually. And he noticed something very interesting. He noticed that infants when they're first trying to figure out who they are.
Because at first infants don't even really understand that they are a discrete entity separate from the world around them, where they stop and the world starts is not clear to them.
They're kind of continuous, so their mother or their continuous, their environment. Okay, so, so baby actually figure out that they
are discreet entity. At the moment, they realize they can have predictable effects on
the world. So there's some point where a child say they're moving their arm around and
they move something on the table. No, like move a pencil. And they realize if they move
their arm the same way, the pencil will move in the same way as well
And the moment where they realize that there's this sort of feeling of incredible happiness comes over a troll
You can see them just let a absolute joy and delight like
Wow, I can move a pencil. This is great. It'll happen the same way every time and and
That moment they say is the moment you realize
that you are something different from the world.
You know, you are a thing that can have effects on the world.
And what they argue is that sense of self
is tied up with that kind of joyous realization
that you can have effects on the world. What happens when small children are prevented from influencing their worlds?
David says the experience of decline in well-being and efficacy.
Kids freak out, you know, they go from being incredibly happy to being really confused
and upset.
You're blocked from having any meaningful to being really confused and upset.
You're blocked from having any meaningful effect on the world around you.
You kind of collapse.
Now I really think that's what's happening, in the case of bullshit jobs.
People suddenly become incredibly depressed.
They lose all motivation.
They don't understand why they feel that way.
That's, you know, in a way, they think I should be happy, right, on getting paid money to do nothing.
Something for nothing, that's a great deal, but why am I so miserable? I think that's the reason.
I remember once talking with Peter Ubel, he's a researcher at Duke University.
He once conducted a study.
He told volunteers that they could sit silently, no iPhones, no distractions, nothing for
five minutes, and if they did that, they would get $2.50.
He also told them that they could spend the time solving very, very difficult problems.
And he asked them how much would they want to be paid for doing the puzzles instead
of doing nothing.
Here's what Ubel told me.
We found that the large majority of the students said we'd have to pay them more than
$2.50 to solve the word puzzles.
And yet when we actually finished the five minutes and asked them how much they enjoyed
those five minutes, the people solving the word puzzles enjoyed the five minutes and asked them how much they enjoyed those five minutes,
the people solving the word puzzles enjoyed the five minutes significantly more.
And yet very few of them said, yeah, pay me two dollars and I'd be happy to do word puzzles because
at least I'll be having fun. One implication from the study, David, is that people don't fully
appreciate all the dimensions of a job when they apply for it. So you might think, hey,
it's great to get paid money for doing
absolutely nothing, but the issue of boredom, the issue of meaninglessness, the issue of
pointlessness, these things become salient only after you've started doing the job. So
in some ways, are our psychological biases partly to blame for the proliferation of
BS jobs? Well, I think it's partly to that we're all taught that people want something
for nothing. I mean, think about economics.
What does economics teach you?
Basically, that we all want something for nothing.
That, you know, people wish to get the maximum benefit for the least expenditure of time
and resources, an effort.
So, you know, according to economics, anybody who's handed a job where they're paid good
money to do nothing should be happy as a clam, you know.
But, so, one of the strange things is that people don't understand
why they aren't happy. They're we're given this false assumption about what
people are basically about and what people are basically like. You you argue that
there are even spiritual consequences of BS jobs and one of them is something
that you call scriptlessness. What do you mean by that?
I remember being very impressed by a psychological study which looked at people, you know, sort of looked at times they'd been in love or people had been in love with them when they were
teenagers and how they'd managed to integrate the experience or especially unrequited love.
And what they found out was that, you know, if you're in love with someone who does not return your feelings,
well, it's difficult,
but you can come up with a story about it.
People had come to terms with it.
They almost remembered the incidents fondly 20 years later.
It was the people who had other people
who were in love with them who didn't actually feel
the same way about them, who were still kind of hurt.
They were really confused.
They felt guilty, but they felt indignant, and they just didn't know how to feel.
And one of the reasons why they suggested is because, you know, if you're in love with someone
who doesn't love you, you know exactly how you're supposed to feel.
There's like 2,000 years of literature telling you exactly how you're supposed to feel,
how you're supposed to behave, what's appropriate, what isn't.
Whereas if you're on the other side, you're pretty much at a loss.
You know, there are no novels written from the point of view of Roxanne instead of,
you know, Sierra-No.
And so those people didn't have a script.
In a very similar way, it seems like,
bullshit, jobs put one in a similar situation.
You don't know how you're supposed to feel about this.
You should be happy, but you're not.
You can't, don't know if you can talk about it.
You don't know who you can confer.
There's no kind of anchor to give yourself a sense of what's going on
or what you should think or do about it.
One of the most interesting ideas you explore is that in many countries we have a fetish about work. We think a person who's working a job, even if it's a BS job, is in some ways a better
human being than the person who's just hanging out. So it seems like there's a moral component to this whole belief structure.
Absolutely.
I think this cannot be understood, except through looking at the history of, well, for one
thing, religion.
I mean, if you look at the story of the Garden of Eden, or even Hesiod's story of Prometheus,
they both have the same basic theme, which is that, you know, we have to work because we
disobeyed the gods, or we disobeyed God. We rebelled and we're punished. And
God's recedence is creator. So in a way, we are punished. They said, you want to be like
God? Fine. Be like God. You can create the world. But it'll be painful and miserable.
So there's this notion that a work is productive and b that it is suffering and that it's
kind of our punishment for our own arrogance.
But at the same time, it's seen as moralizing, you know, through working we become an adult,
become a real mature, self-contained, like human being, as opposed to kids who are just
all over the place, right?
You know, through working, becoming an adult.
So all of these ideas, work as production, work as punishment, work as necessary to retain maturity, all kind of
bundled together. And what's happened is that there is this idea now that if
you're not doing something, something you don't really enjoy, you're not working
harder at it than you really want to be working, preferably for someone you
don't like very much, you know, you don't like very much. You're just a bad person.
You're not a real adult, certainly, and you're probably just some lazy parasite who doesn't
deserve the help or support of their community.
And that idea has been just drilled into people, like, incisantly, for the last 30, 40 years.
Isn't it possible that there are actually jobs that people might find meaningless or pointless,
but that are, in fact, useful or essential.
I mean, to take your example, it does seem absurd to ask Kurt to drive, you know, a hundred miles to help move a computer 15 feet.
But maybe they have found, I'm just tossing this out, when you factor in liability or regulations or some other set of rules, that this is indeed the cheapest way to do something. So isn't it possible that at least in some cases, bullshed jobs have a purpose that might
be invisible to the person who's walking the job?
Well, it's possible.
And no doubt there are a few cases like that.
But I think that the number of cases like that must be far outnumbered by the number of
cases where it's the other way around.
Because, after all, if there is some way that Kurt's job is really necessary, it seems
unlikely that no one's going to explain that to him.
On the other hand, if you are working for a magazine that it turns out it doesn't really
exist, I had an example like that.
A magazine that doesn't exist?
Yeah, she was writing for travel magazine.
One of those ones, they have an airplanes.
And gradually, she figured out that it's a scam.
Actually, there is no such magazine.
They have this whole office full of people preparing
copy and illustrations for a magazine that never
is actually printed.
Why would they do that?
She wasn't quite sure.
She thought it might have to do a tax write-off
or they got a grant or some sort of,
there's some financial scam going on.
There's lots of things like that going on.
So if you're involved in a scam or something like that,
of course that's a very thing they won't tell you.
So if there is a way that your job seems pointless
but it's useful, chances are someone
is going to explain that to you just because you want
your work as to be motivated.
On the other hand, if you're writing reports for a central office and the central office
just takes the reports and files and never reads them, probably they're not going to tell
you that.
I want to talk about the idea that jobs in some ways are jobs.
They pay the bills, they cover the mortgage, they allow us to go on vacations.
I want to play your clip from the movie Dinner with Schmach's where the lead character
explains to his girlfriend why he works at a job that he doesn't love.
There's you and the me that you know and we love each other and we have a wonderful life.
But then there's the me that you don't know and the me that you don't know has to do things sometimes
so that you and the me that you know can live in this nice apartment
and eat at nice restaurants and go to Cabo for Christmas. He takes care of us.
You know what? There should not be any you. I don't know.
But there is. You might not like him. I don't like him. I hate him. But we need him. You know, it's like the CIA.
The CIA?
Mm-hmm. The CIA does some pretty funky nasty stuff in the shadows, but I for one am glad they're
there.
What do you think David?
If we didn't have BS jobs, how would millions of people get paid?
Well, there's a lot of ways you could solve that problem.
Probably the easiest one would be just pay everybody and then let them sort out what they do
for themselves.
Because we have this idea that's drilled into our heads that people want something for nothing, but as I say, they're very fact that people
who are actually paid to do nothing are so unhappy, shows that that's not really true. People
really do want to have an effect on the world around them. I always give the example of
prisons, obviously in America, they basically force people to work, but even where they don't, you know, they have really nice prisons.
They use withdrawing your work privileges as a way of punishing you.
That is to say, you know, given a choice between sitting around playing cards or watching
TV all day and pressing shorts in the prison laundry room, you know, even these mostly
rather anti-social people, you know, would actually rather work than just sit around.
So people want to work.
So I kind of support universal basic income.
I've kind of come around to the position
that that's probably the best solution.
If we just give people, you know, we say like,
okay, all this technology, all these robots,
you know, it's produced collectively by all of us.
It's not like one person came up with that.
That's a product of, you know,
a center of ancestors doing hundreds of years of thinking and and laboring. So let's pay
us all back for that work, you know. Let's give everybody a basic income and leave it up to you
to decide what to do. To be sure, a universal basic income is a controversial idea.
Also, while it would take care of essential needs, a basic income
wouldn't buy people lots of dinners in fine restaurants or vacations in Cabo. David's
underlying point though is that instead of aspiring for greater material wealth, we should
all seek more leisure time.
I know perfectly well that there's lots of societies, most societies where people work
distinctly less than they do today. Probably the average oppressed medieval surf worked about half of what we work.
But certainly people in other societies can be found to work two or three hours a day maximum.
So what do they do?
They come up with incredibly interesting things to do.
You know, we'd all be sitting around in cafes, gossiping, and the gossip would get really
interesting, you know, because people would have enough time to have lives. We just don't know what it's
like to actually have a life anymore, a lot of us.
If I didn't have to work and I still have money coming in, I would be in a
developing country in Africa, helping people learn and participate in the
democratic process and get rid of leaders who don't support
their interests.
I'd love to be in like a cover band.
I think that would be a lot of fun.
Led Zeppelin, Black Sabbath, you know, those kind of genres.
If I didn't have to work, I'd go to Asia.
You know, I would ensure that those individuals that have substance use disorder were really
taken care of on an equitable level.
I mean, I like to go to the space.
The space?
Yeah.
If I have money, I know if I can do anything.
I love to see the London School of Economics.
He studies theories of value and social constructs.
He is the author of the book, Bullshit Jobs.
David, thanks for joining me today on Hidden Brain.
It's been a real pleasure.
This week's episode was produced by Aditya Bound Labudi with help from Parth Shah and Laura
Koural.
It was edited by Tara Boyle.
Our team includes
Jenny Schmidt, Raina Cohen and Thomas Liu. Special thanks to Dan Charles.
Our run song here of this week is Samuel Alwin Mosley, a producer at the BBC. There are
lots of logistical details that go into coordinating an interview, particularly when a guest is
overseas. David Graber was in London when we spoke with him, and Samuel took care of all those little
details to make sure the conversation went smoothly.
Thank you, Samuel.
If you've escaped from a bullshit job and have advice for listeners in a similar situation,
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