Hidden Brain - The Fox And The Hedgehog

Episode Date: July 9, 2019

The Greek poet Archilochus wrote that "the fox knows many things, but the hedgehog knows one big thing." This week, we'll use the metaphor of the fox and the hedgehog as a way to understand ...the differences between tacticians and big-picture thinkers. We'll explore the story of a pioneering surgeon whose hedgehog tendencies led him to great triumphs, and a heartbreaking tragedy. This episode first aired in May 2017.

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Starting point is 00:00:00 This is Hidden Brain, I'm Shankar Vitaantam. We like stories about leaders who have big ideas, who define the odds and pursue their goals with messianic purpose. Think of Winston Churchill in World War II, or Abraham Lincoln during the Civil War. But what happens when a leader's vision is the wrong one? How do we think about people who dream big, only to invite disaster?
Starting point is 00:00:24 At such times, we might prefer a more cautious style someone who plays the odds. Those leaders might not score historic triumphs but they rarely cause catastrophes. Thousands of years ago the Greek poet Archylicus summed up this idea. He said, the fox knows many things, but the hedgehog knows one big thing. That has been, that parable has been the subject of much debate over the last 2,500 years, what exactly Archylicus meant. This is a psychologist Phil Tetlock. Various people have offered various interpretations. Some people coming out on the side of the hedgehog saying the hedgehog will trump the fox and other people saying no, it really
Starting point is 00:01:11 means the fox is going to do better. There are different ways to think about the metaphor, but here's how I see it. If a fox wants dinner, it has many options. It can chase down a hedgehog, it can find something else to eat. It can even go without food for a day. But if you're a hedgehog being chased by a fox, you don't have multiple goals. You have one overarching idea. Don't get eaten. Get Eaton Will Tatlok things this metaphor also describes two different cognitive styles among people Foxes have different strategies for different problems
Starting point is 00:02:01 They're comfortable with nuance they can live with contradictions Hedgehogs focus on the big picture. They see every problem through the lens of a single organizing principle. The Hejogs are more parsimonious, more decisive. In most MBA programs, they probably be viewed as better leadership material. This week on Hidden Brain, we're listening back to our May 2017 show that tells the story of a hedgehog, a surgeon who changed the world in daring ways. His bold style made him a pioneer in what is today become the transgender movement.
Starting point is 00:02:38 It also propelled him to create one of the world's first international medical missions. Like other hedgehogs, this surgeon experienced outside success. Until one day, he didn't. It's just that God damn disaster. An awful thing. Greatness and tragedy. This week on Hidden Brain. Sandy Stone was born in 1936 in the midst of the Great Depression. Her parents gave her a Hebrew name. It was there like Ben Nautan.
Starting point is 00:03:21 Zellig Ben Nautan, a boy's name. That's because her parents thought she was a boy. But from a very early age, she knew she was a girl. This was a long time ago, decades before the modern trans movement. When Sandy was a child, there were no words, no language, to describe what she knew about herself. It was lonely, it was disorienting, it was puzzling, confusing, scary,
Starting point is 00:03:49 it was all of those things. It stayed like that for Sandy, all the way into adulthood. She went to school, became a recording engineer, moved to the Bay Area. All the while, everyone thought she was a man. She kept searching for help. In the San Francisco phone book she found a promising lead. It was a group for gay men. When she called, the
Starting point is 00:04:12 asked if she was gay. She said she wasn't. So they sent her away and told her to try another group. The outfit they recommended surprised Sandy. It was a San Francisco police department. It turned out that the police department was running a counseling unit of sorts, which they did for the population of transgender people that lived in the San Francisco tenderloin, which was sort of the down and outskid row section of town that tended to collect people who couldn't afford to live anywhere else or who had run out of options. Trans people who ended up in the tenderloin were at high risk for drug addiction and prostitution. They were social outcasts. When Sandy got in touch with the police to ask for help, the first thing they did was to dissuade her from acting on her feelings. And they actually tried to discourage me by taking on a tour that reminded me of Dante being led down into the lower circles of hell.
Starting point is 00:05:19 They really showed me the worst of everything and then said, are you sure you still want to go ahead with what you were thinking of? And to be perfectly honest, I wasn't quite sure what I was thinking of. I was just trying to collect information. And I think it would be safe to say that that's what we were all doing at that time. Still, the referral to the police turned out to be a stroke of luck. The cops told her that a center at Stanford University had recently started performing what would then called sex change operations.
Starting point is 00:05:55 They didn't refer me to Stanford as much as talk about it as the great unattainable goal, the great, beautiful, shining star in the sky. After years of suffering and loneliness and confusion, the Stanford program felt like a beacon. Sandy felt she might finally have a chance to live a more honest, satisfying life. But first, she had to convince the gatekeeper, who stood between her and the person she wanted to become. He ran what was then called the Gender Disphoria Program at Stanford. His name was Don Lob.
Starting point is 00:06:34 The gatekeeper of Stanford's Gender Disphoria Program was a hedgehog. From a very early age, he had a big picture right there. He wanted to help people. He wanted to help a lot of people. As a small child, when kids in his school were asked to donate money to a charity, his classmates contributed a dime. Don worked in a vegetable garden an entire summer to raise a whopping $10. Now, I got a letter, a preserved letter from it that my mother wrote to some of her friends saying, done, he's done something that nobody has ever done.
Starting point is 00:07:10 Don's father feared his little boy was consumed with being a doogutter, that he would turn out to be a failure at business. His father was right. Don Lob became a doctor. When he came to Stanford in the 1960s, he was a young, ambitious plastic surgeon, very much an awe of his prize-winning colleagues. Coming to Stanford, I was overshadowed by the hugeness of what people were doing, the importance of it. So I knew that I had to do something,
Starting point is 00:07:41 like maybe, you know, I got to do this somewhere along the line because everybody else here is doing it. Dawn was looking for a place to make his mark. One day, a colleague walked out of an examination room and came up to him. When Dawn, I'm watching, I see a patient. It's a good case.
Starting point is 00:07:59 You might not like it. It's a sex change. Remember, this was 1968. I said, Dave, send that patient away. I'm a Catholic boy from the Midwest, and I'm at Stanford. We don't do those things. But Dan's colleague insisted he meet the patient.
Starting point is 00:08:20 To be clear, this patient was not Sandy Stone. He said, do me a favor and go in that room. I just went in the room and talked to the patient and I said, now why do you want a section? She said, well, I was born and this is what I should be. I said, well, when did you decide that she said, I didn't decide it? This is what I was born with from day one. This patient was a pioneer.
Starting point is 00:08:51 No one on the west coast had received what's come to be done today as gender reassignment surgery or gender confirmation surgery. In fact, the surgery had been rarely performed across the whole world. Don was an unlikely choice of doctor. He was, by his own account, a prim man from the Midwest. But although Don initially blanched the idea of gender reassignment surgery, he felt a chevare of excitement. He didn't send the patient away.
Starting point is 00:09:19 Instead, he went looking for information. He consulted with psychiatrists and a few surgeons around the world who'd already performed this kind of surgery. What prompted you, this sort of, you know, Catholic doctor from the Midwest, to basically take this on? It seems like an unlikely fit. It was a wonderful opportunity to do a big thing and to help a lot of people. Altruism and ambition were always tightly woven in Don's identity. He wasn't interested in superficial cosmetic work, he wanted to change the world.
Starting point is 00:09:54 He decided to take the leap. In November 1968, Don Law performed California's first gender reassignment surgery. That we were more than prepared for all the things that might happen. And a surgery went fine. It took about three and a half hours and we did it with the skin graft method and no problem. Don soon became one of the world's leading experts on gender reassignment surgery. He started a program. His reputation grew. A reputation for being a good surgeon and a tough gatekeeper.
Starting point is 00:10:31 He turned away many people because he felt they weren't good candidates for surgery. Sandy Stone vividly remembers her first appointment with him in the mid-70s. I go in and sit down and Don is behind his desk and he's wearing his white coat and he's very distinguished looking and calm and very friendly and open. And he says, well, what can I do for you? And I say the first thing that comes into my head, which is, I think I'm a woman. Now the scene we have is Don behind his desk and me. I have a long black beard and wild black hair. I'm wearing a blue shirt, jeans, and engineers boots. I do not exactly look like I'm thinking of myself as a stereotypical woman. And Don looks at me and says, really? And I say,
Starting point is 00:11:27 what should I do? I mean, I'm totally, I'm completely open to anything. I really don't know what I should do, what direction I should move in, what's right, what's wrong, and I'm looking to Donald to tell me. And in my memory of the thing Donald then says, well the first thing you should do is lose the beard. That was the beginning of Sandy's long transformative journey. It was a tough journey. Don wanted Sandy to be sure she was making the right decision. So before he would even consider surgery, Sandy says he told her she would have to live openly and fully as a woman for one full year. It was a requirement based on the reality of the time. No one, not Sandy, nor Don, knew what might come from these surgeries in the long term.
Starting point is 00:12:21 These were early days. It was all a bit of an experiment, a shot in the dark. It was fraught. It was fraught for everyone. And it was fraught because at that time it was not clear what would happen later. We didn't have very many examples of transgender people who had had surgery, who went on to have fulfilling lives, and lived to tell about it, which is to say came back later and reported back to the program. They were experimenting on the fringe of what both medicine and society thought was acceptable.
Starting point is 00:12:59 Don was taking risks with his professional reputation. Sandy was taking risks with his professional reputation. Sandy was taking risks with her life. There was one moment Sandy says when she and Don clashed, the conflict boiled down to their cognitive styles. At some point he asked me if I were 100% committed to wanting surgery. surgery. And I said, no, I'm not. I'm probably 99.9%. I think anyone who's 100% committed to anything is probably crazy. You have to have some reservations in life. You have to have an overview of everything that you're doing and have alternative plans of what you're looking for doesn't work out. And Don said, well, in that case, you're not eligible for surgery.
Starting point is 00:13:50 You have to be 100% committed. It took a mediated session with Don's assistant for the two of them to resolve the conflict. But the incident reveals something about the way a hedgehog moves through the world. Hedgehogs are decisive. Don could not understand anything less than 100% commitment, even if the 0.1% of doubt was simply a way to say, I'm human. How can I be absolutely sure? Sandy tells another story of a time she came in for an appointment wearing jeans and a t-shirt.
Starting point is 00:14:23 Don asked her why she wasn't dressed like a woman. He'd missed the bell-bottom jeans and tie-dye revolution happening right outside his window. It was the kind of thing that could have led to a fight, except for one thing. Sandy understood where Dawn was coming from. She knew that underneath the tough exterior, he really wanted to help. And not just in a medical sense. More than anything, Don wanted Sandy to live a life where she didn't feel like an outcast. He wanted his people to be totally remarkable, to just fit in, to be able to live their
Starting point is 00:14:57 lives, to be able to be inconspicuous and just get along and that's a good thing to want for 99% of your waking day is just to be able to live your life, to be able to live with other people and and not rub people the wrong way. When I interviewed Sandy, I told her that her story reminded me of another case that Don told me about. It's interesting because I don't first came to my attention because of another case involving cleft lip surgery and it's so striking that as you're saying this I'm sort of hearing echoes of that other work as well. There's a drive that he had to just help people to essentially live what he would think of as being a normal life, a life that they're not ostracized, a life that they're not feeling like they're outcasts, that they're functioning, they can get
Starting point is 00:15:58 an education, if they're a child, that they can get a job, if they're an adult, that they can be happy. And I feel there's something, something actually very midwestern about that idea. That's the word that word you said is correct. Don wanted people to be happy. Don did it professionally. His job was was to help people to be happy. And for that, I owe him a lifetime debt. I would not have done anything I think that I did after the 1980s, if it weren't for Don Laub, or the 70s, rather, if it weren't for Don Laub. Sandy went on to become a prominent writer and theorist, and eventually helped found the academic discipline of transgender studies.
Starting point is 00:16:46 When she considers Dawn's influence on her life, she homes in on his willingness to pursue a big idea with single-minded purpose. Do you go for the big one or do you accept something less? And many of us accept something less because we don't want to take the risk. And then we may go through life, maybe, maybe we'll be happy with our measure. Or maybe we'll say, what if I had gone for what I really wanted? What would that have been like? Maybe I would have died. Yeah, maybe I would have.
Starting point is 00:17:22 But I didn't. I beat the odds. And I went on to be glory as lay happy. That's something in life. And Don brought that to many people. I don't see how one could do better than that. Don's leap into the unknown, his willingness to bet his professional reputation on a big idea, his confidence in his own judgment, it had all paid off. The hedgehog had won.
Starting point is 00:17:54 But pursuing a big idea with determination doesn't always pay off, and when a hedgehog fails, the fall can be painful. Don Lobb knows about that part of the story, too. Stay with us. According to the ancient Greek poet Archylikus, the fox knows many things, but the hedgehog knows one big thing. Psychologists feel tech locks as the metaphor describes two kinds of people. Small picture tacticians are foxes. Big picture strategists are hedgehogs.
Starting point is 00:18:33 Before Don Lobb became a world-renowned gender reassignment surgeon, he had another big idea. It started this way. One day, a colleague asked him if he could help with the surgery. The patient was a child from Mexico. This was a 14-year-old boy who had no other deformity than his cleft lip and palate.
Starting point is 00:18:56 But because of it, the boy was shunned. A group of priests had driven him north all the way to Stanford to get him help. Don immediately understood that the cleft lip wasn't just a medical problem. He had not gone to school, he had no educational advancement, he had no friends. The surgery to repair the cleft lip and pallet was simple and quick. It was so easy and it gave this child a real chance in life. Don says performing the surgery made him feel really good. As someone with deep religious roots and a Catholic education that emphasized helping the poor, Don felt this was the kind of patient he wanted to serve. He turned to the priest who brought the boy from Mexico.
Starting point is 00:19:39 They asked him are there other patients in Mexico? Like this? They said the place is full of them. So we bought an airplane ticket and went down to Mexicali and asked for a clinic. Just like that, where a fox may have calculated the odds, considered the upside and the downside, the hedgehog simply picked up and went. In Mexicali, dawn found a dusty border town in the desert where the people were very poor. I mean most of the houses were made of packing crates at that time and there was no paving in Mexicali of 200,000 people. Mexicali's main medical facility was an old wood home.
Starting point is 00:20:20 It had a dirt floor for part of it. With the back part of the clinic was used to raise fighting cocks. A rational fox may have calculated the risks and back down, not done. He recruited local health officials to get word out that they would be providing free surgeries for children with cleft lips and burn scars. The clinic was quickly packed. It was 10.30 in the morning. Then that desert, there had not been rain there for three years. The hot in the morning, it was about 106 degrees already.
Starting point is 00:20:56 You couldn't touch anything metal because you'd burn your hand. The first patient I saw it was sitting there with the bag on I just had two little peep holes. I said, what's with the, why the bag? Behind those peep holes, the boy was hiding his face in shame. Don asked if he could take a look. So he got the bag off and he had a burn scar to pull this island down. A simple thing to repair.
Starting point is 00:21:27 As with Sandy, Don wanted to make the little boy, Andromarkable. He wanted him to lead an ordinary life, unmarked by stigma and shame. That first trip was just a fact-finding mission, a way to see if there was a need. By the time Don went back to Stanford, a plan had formed in his mind. He wanted to recruit the best doctors from the United States and fly them to Mexico to perform free surgeries on children with birth defects. He recruited surgical residents to join skilled surgeons on the trips, he found pilots willing to transport medical equipment. Headsogs have charisma. They can see the shining city on the hill so clearly
Starting point is 00:22:07 that everyone around them starts to see it too. Everybody jumped on it. I had a hide when I go to the hospital because people wanted to get in on this. In 1966, the official medical missions began. Now, it's important to remember that at this time, the idea of plastic surgeons going abroad to provide free surgery was almost unheard of.
Starting point is 00:22:30 There were fewer parameters of how international aid organizations should operate. Don was flying by the seat of his pants. Every few months the doctors would descend on Mexicali. They'd throw themselves into four marathon days of back-to-back surgeries and consultations. Over the years they'd come back, again and again, performing more than 2,000 surgeries in all. One of Don's first patients was a little boy named Eugenio. He was the boy who'd worn the bag over his head. Don repaired the scarred eyelid and still remembers the boy's first reaction. We heard a very nice, huge smile.
Starting point is 00:23:10 On a follow-up trip, Don tracked Eugene, you're done. He shook hands and everything like that, even as a young kid. And he said, I have friends at school, though. Don loved it. It's a real happiness. It's a source of happiness is the best description. If anything, Don and I would describe it as a very... And I think he would accept it as I think it was a very sort of a missionary zeal.
Starting point is 00:23:40 This is plastic surgeon Howard Holdeness. He was part of the team of residents helping perform surgeries in Mexicali. Howard says that Don's vision drove the whole team. I think he felt very close to trying to do things that not only practiced medicine and it's all of its forms of science and everything, but the art of medicine and some of the spiritual aspects of being a good doctor. He was doing more than surgeries. Dawn was developing a program that could set an example
Starting point is 00:24:14 for others to follow around the world. One day, about two years into the Mexico program, a woman arrived at the clinic with her young son. His name was Salvador. Compared with the other patients, Salvador had a more severe birth defect. He had bilateral clefts, two clefts rather than one. When you have this bilateral, the muscles are cut twice. So when you smile, they pull out. If they're repaired, they pull in.
Starting point is 00:24:45 So every time he would have a facial expression, it would be awful. You'd see these teeth on both sides. Salvador was a perfect candidate for surgery. That is, until a doctor on the team gave the boy a thorough physical and listened to his heart with a stethoscope. His mother brought him in and the pediatrician listened and he was the heart sounds. These were not normal sounds. The boy's heart had a hole in it.
Starting point is 00:25:19 The risk of proceeding with surgery was small but potentially fatal. They gave the mother the bad news. So Don and his team turned away the mother and the little boy. I should say here that we're going only on Don's account of what happened, the medical records from that era are incomplete and we weren't able to find the mother. A few months after sending the child away, Don and his team were back in Mexico. The mother and her son were waiting for them again. Salvador, she told him, was shunned. He had no friends. Other children called him El Monstre. The monster. The mother said, this child has no chance in life. You got to fix it.
Starting point is 00:26:13 Don's heart went out to the little boy. He explained the danger again. The risk was small, but it did mean that things could go seriously wrong. Don held the stethoscope up to the mother's ears. Listen, she can hear it. Whoosh, whoosh, whoosh. So the answer again was no. More months passed. Don returned to the clinic, so did the mother. Please doctor, can you see that child has no life? This was a critical moment. Don could again have said no. Medical protocol said that was the right call.
Starting point is 00:26:53 But Don also knew that without surgery, Salvador would always be an outcast. Could he have tried to take the boy back to Stanford where hot surgeons could have assisted with his care? Maybe. take the boy back to Stanford where hot surgeons could have assisted with his care, maybe. But that would have been complicated, expensive, and a drain on critical resources from the project in Mexico, resources that were helping hundreds of other children. So Don did what Don always did. He took a look at the child, took a deep breath, and said, okay, we'll do it.
Starting point is 00:27:28 I feel like that's why I existed is for this judgment. I mean, I'm not there to take care of little pimples. I'm there to do the tough cases. So this was putting it right on the line. You got to do it or put your tail between your legs and get out of there. It's been nearly 50 years since Don Law performed that surgery on a six year old boy
Starting point is 00:28:04 in Mexicale, Mexico. He's had thousands 50 years since Don Law performed that surgery on a six-year-old boy in Mexico, Mexico. He's had thousands of patients since then, but the details of that day are still vivid in his mind. The morning of the surgery, the boy went through the standard pre-surgery lab tests and check-up, and Ivy was started, and he received extra glucose in case his blood sugar was low from stomach worms, and then the boy walked by himself into the operating room. And he gets on the operating table himself. Because he trusts the whole world.
Starting point is 00:28:34 The surgery began. First the child was anesthetized. So that went fine, went perfect, no problem at all. Then Dawn and his team began the surgery. When we were operating, everything was going perfect. And then, just like that, it wasn't. And I see jealous and boys. We have no pulse.
Starting point is 00:28:58 They tried everything. CPR, medicine to jumpstart the heart, nothing worked. Dan suspected a blood clot. The boy was dead. They put away their surgical tools. They wheeled the body to the morgue. All the while, Dan's heart was starting to race. He was working in a foreign country,
Starting point is 00:29:21 and he had made a risky judgment call in violation of medical protocol And my mind is going a thousand miles a minute Why am I here in Mexico? Why did I get into this what the hell is the matter with you? Here you are in a foreign country you can end up in jail. It's just a goddamn disaster. An awful thing. And of course, there was the boy's mother waiting anxiously outside for news of her son. Don remembers stepping out of the operating room and walking up to her.
Starting point is 00:30:00 He told her they'd been complications that they had tried hard, but the boy had died. The mother began to sob, but then Don says, she did something surprising. She asked him why he was upset. She said, you should be happy because the child is seeing God with a complete face. Don had expected accusation and anger. is seeing God with a complete face. Don had expected accusation and anger. Instead he encountered a mother who leaned heavily on her faith. Don said she was comforted by the thought that her child was now repaired and beautiful and at home with God. Salvador was finally at peace. Don stared at the mother.
Starting point is 00:30:44 He was speechless, not just because of what she'd said, but because he was struck by another thought. The mother didn't know this, but Salvador's face was not repaired. He died before the surgery was complete. What would the mother say when she saw her son at the funeral? Again, the medical protocol was clear. Don had to turn the body over to Salvador's mother. But he felt he couldn't bring himself to do this. It would only compound the first tragedy. He conferred with his team about finishing the surgery on Salvador. I said it's against the law, but I think in this case, we should. The rest of the team unanimously agreed. The little boy was brought back from the morgue.
Starting point is 00:31:30 The child came back on a body bag, and we did the whole thing as if the child was awake. I interviewed Don several times for the story. I pushed hard to understand why he decided to operate on Salvador. What were you telling yourself again emotionally that made you change your mind, that made you say yes I recognize is a risk but I have to do this. I thought this is what I what I am for. This is my purpose. And you said it's worth it standing there and I couldn't say no again. I didn't. I couldn't. But I made it. I said that. Let's go ahead and do the case. I didn't have any second thoughts. I emotionally, I figured out that this is what I should do.
Starting point is 00:32:29 Don still thinks about Salvador has thought about him thousands of times over the years. He's turned the case over in his head in every possible way. I asked him over and over whether he felt regret. No. Well, I... of course I do. Of course I do. Yes, I do. I mean, you said just a minute ago it was a mistake.
Starting point is 00:32:58 But I don't have, I don't, I don't, I'm not whipping myself. Not whipping himself, Don says, because he was trying to do the right thing. That's the reason he decided to operate. That's the reason he completed the surgery after the child was dead. What was more important than being on the right side of the law? Doing the right thing. By the mother and by the child. Yes, yeah.
Starting point is 00:33:28 No, you must always do the right thing. That is the highest priority over all different laws and commandments or any of that thing. You have to do the right thing. The day after Salvador died, Don Laab was back in the operating room. There were more children waiting for surgery. He remembers looking out the windows of the sky, it was, he says, a perfect, asuar blue. At 10.30, the time when Salvador was to be buried, everyone on the team felt silent and paused. There was no sound except for the whoosh of the Anasthesia machine.
Starting point is 00:34:13 When we think of foxes and hedgehogs, it's completely understandable that we want the best of both worlds. We love bold visionaries who take big risks except when the risks don't work. At moments like that, we prefer the visionaries to be more cautious, filled with a little self-doubt. Now people don't always fall neatly into one camp or the other. Some of us can be both fox and hedgehog. We can think and dream big, but also change course, adapt to circumstances. But it may be that we can't have our cake and eat it too.
Starting point is 00:34:47 If we won the visionary Steve Jobs who helped usher in the age of the iPhone, we might also get the tyrannical CEO who nearly ran Apple computers into the ground in the 1980s. It's odd to think of Gandhi and Napoleon and Churchill and Mao in the same breath, but they are cut from the same cloth of Messianic vision. It's easy not to like the kind of people who create history's greatest failures, but it turns out they're also the people who produce our greatest triumphs. This week's show was produced by Jenny Schmidt and edited by Tara Boyle. Our team includes Raina Cohen, Parts Shah, Laura Quarelle and Thomas Liu. The music in today's show was composed by Rampteen Arablui. Our unsung hero this week is another hedgehog and another Don. Donald Drake was a colleague and friend of mine at
Starting point is 00:35:45 the Philadelphia Inquire many years ago. He taught me many things about writing and storytelling. We even wrote a play together. Don died shortly after this episode first aired. I'll never forget all that he taught me. For more hidden brain, please follow us on Facebook and Twitter. If you like this episode, please share it with one friend. We're always looking for new people to discover hidden brain. I'm Shankar Vidantum, and this is NPR. you

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