How to Be a Better Human - How to be civil even if you disagree (w/ Alexandra Hudson)
Episode Date: July 15, 2024What does it mean to be civil with others – and why does this value often feel at risk? Alexandra Hudson, author of The Soul of Civility: Timeless Principles to Heal Society and Ourselves, says that... civility is very different from being polite – but that it might be the key to building back positive relationships across differences in society. This week, Alexandra shares her research on why valuing the people you disagree with as human beings is so important, and what you can do to be a slightly better citizen of the world. Hosted on Acast. See acast.com/privacy for more information.
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You're listening to How to Be a Better Human.
I'm your host, Chris Duffy.
What do you do when you disagree with someone?
I'm not asking what you're supposed to do.
I'm asking what you actually do.
Personally, a lot of times I give a kind of strained smile and I try my best to change
the conversation topic as quickly as I possibly can.
Or if it's a person who I don't know very well and they're being particularly strident,
I will sometimes make a little mental note to say, never hang out with this person ever
again.
To be clear, I don't think that's a good thing.
I think it is bad to only
talk and spend time with people who 100% agree with me. But if I'm being honest, it is hard to
push past those boundaries. And I think that one big reason why it feels so hard is that there
aren't all that many good models right now of civil and constructive disagreements.
Most of the examples that I see are of people disagreeing very loudly and very angrily.
There's not a lot of calm, respectful listening happening.
As a result of that, having conversations across difference feels scary and dangerous.
Today's guest, Alexandra Hudson, is the author of the book, The Soul of Civility, Timeless Principles to Heal Society and Ourselves.
Alexandra believes that the answer is a lot
more civility in our lives. But she also believes that many people don't understand exactly what
that means. Here's a clip where Alexandra tells me what that word civility means to her.
This is both the challenge and the opportunity in writing about a topic like civility. Everyone
thinks they know what civility is. And my argument
is that actually very few people do. It's not just manners and etiquette. It's actually much
deeper, much richer. It's a civic virtue and an ingredient in the timeless principles of human
flourishing that have helped communities across time and place thrive across deep difference. So I argue that civility is,
again, different from your politeness. Politeness is etiquette, it's technique, it's external stuff,
it's manners. Whereas civility is an internal disposition of the heart. It's a way of seeing
others as our moral equals, worthy of a bare minimum of respect just by virtue of our shared
moral status as members
of the human community. And that crucially, sometimes actually respecting someone, actually
loving someone well means foregoing the rules of etiquette and propriety and politeness for a
greater good, to tell a hard truth, to engage in robust debate. That's not, that's breaking the
rules of politeness, but that is engaging in true civility. Seeing someone saying, I see you as my equal, and therefore I'm not going to patronize
you, and pretend that a difference doesn't exist or a disagreement doesn't exist. I respect myself
enough. Civility has a mutual obligation. It's about respecting others, but also having a basic
respect for ourselves. And that means speaking up sometimes, telling hard truth, not remaining
silent, and actually broaching an uncomfortable conversation, actually risking
offending people by saying no. And I think we're really uncomfortable with that sometimes. So
civility is different from mere politeness. It's not just the form of an act, the technique,
the external stuff. It is the internal disposition, the fundamental orientation
that actually informs when we break
the rules of propriety, norms of etiquette, in order to actually help us thrive across deep difference.
We are going to have much more civil discussion with Alexandra in just a bit.
But first, a quick break. is not like other MBA programs. It's for true changemakers who want to think differently
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charge time and actual results will vary. Today, we're talking about civility with Alexandra Hudson.
Hi, my name is Alexandra Hudson. I'm the author of The Soul of Civility,
Timeless Principles to Heal Society and Ourselves. So, Alexandra, at the start of this podcast,
we played a clip of you defining civility. And I think that definition that you give is really
interesting because you draw this distinction between what it means to be polite and what it
means to be civil. And in your book, you say that one of the ways you learned that distinction was you
had this job in politics.
It's one of your first jobs.
And what you saw was that there was this group of people who were really rude and aggressive
to other people to try and get them to do what those people wanted them to do.
And then there was this other group that were just as aggressive, I guess, in using other
people, but they were doing it under the
guise of politeness. And you said that at some point you realized that both outward aggression
and enforced politeness were two sides of the same coin and that neither of those modes was
actually being civil to other people. Exactly. Like at first, when I saw these two modes,
the extreme hostility and bellicosity and aggression on one
hand, and then the extreme politeness and kind of suave polish on the other, I thought they were
polar opposites. But I actually realized at a deeper level, they're very similar. They're,
again, like, as you mentioned, two sides of the same coin, because both modes see other people
purely in terms of means to their selfish ends. They see them as instruments
to their aims, their goals, as opposed to seeing others as ends in and of themselves,
worthy of respect, just because they're human, full stop. I saw that happen. It happened to me.
And I realized that both, and this is really the crisis that we face as a society as a whole,
realize that both, and this is really the crisis that we face as a society as a whole,
that we insufficiently appreciate the gift of being human. My book is in many ways,
a humanistic manifesto, extolling the gifts of being human, which is the antidote,
which is exactly what we need in these deeply dehumanizing times. We're very inclined to diminish the value, the inherent moral worth of people we differ from, we disagree with. It's one of the big things that I took away from engaging with your ideas is that we really
have to find ways to see people who we disagree with, and in fact, people who we really may
not like, as still being fully human in all the ways that that makes them complicated
and nuanced.
And let's put it in low
stakes terms. You have a sandwich in front of you and I steal it from you and it's your sandwich.
And then you say, give that back to me. And I say, you didn't say please. So actually you're
being rude, not me, the person who stole the thing from you. And you very much say like,
that's politeness, right? That's like using these weaponized norms rather than thinking about this person is a complete
person, right?
Like, tell me what's wrong about my example, because I'm sure there's lots of things that
I'm missing.
No, it is good.
I think today we see people too often content with themselves and others settling with the
norms of politeness and propriety, doing and saying the right things.
And we're content with just people going through the motions. There's this great line by the English playwright
George Bernard Shaw that I'll paraphrase. It says, you know, you can get away with murder
as long as you do and say the perfectly correct thing. You know, that it's entirely possible
to actually be ruthless and cruel and manipulative and to debase others, to dehumanize them while
smiling. And, you know, that what we see is not all we get. How people appear, how the people
present, how they dress, the things they do and the things they say, that too often as a society
we're content with just that superficial artifice, the stuff of politeness and etiquette.
And I argue that, no, we should not just go by what people do and say.
We should actually care about what's going on in people's hearts.
What is their motivation for doing this thing?
And is it actually respecting others?
Is it seeing, knowing, loving them?
Is it seeing them in the fullness of who they are?
It seems to me like one of the differences
in terms of how they're used is that politeness is often used by people in power to put people
below them in their place. And I put in their place, right, in big quotes. You know, there's
this idea about like, what does it mean to look dressed professionally for an interview? And often
that's like used to select for people who are like you, right, like dress the way you dress for that interview, as opposed to looking at people as humans would say that like the external appearance is not very relevant to the sort of like what the job is going to do.
So I'm going to try and see your deeper humanity rather than just how well you perform these norms in a way.
It's a great point.
So there are two core contingents, two
voices in our public life today. There's one that says, you know, we just need more civility and
politeness in public life. And they often hearken back to this bygone era of comity and harmony.
And they say, oh, if we could just, you know, revive this bygone era of gentility and chivalry,
then it'll solve all of our problems, you know?
And there's another contention that says to the point of your question,
no, civility and politeness are part of the problem. They're tools of the patriarchy,
the powerful, the white supremacists, the people in positions of authority to keep the powerless,
to silence, to suppress. So we need to burn it all down. We need less civility and politeness
in public life to bring forth greater
justice and equity in our world today. And again, both these contingents miss this essential
distinction that I argue for throughout the book about what civility is and what politeness is.
And in fact, true civility sometimes requires speaking truth to power, sometimes requires
protest. And I'll just make one more comment
about the difference my distinction honors that the etymology these words the etymology
of our word politeness is the latin word polier which means to smooth or to polish and that's
what politeness does again it connotes external stuff right staying at the superficial artificial
it polishes over papers over difference it sweeps under the rug, as opposed to giving us essential tools to grapple with difference head on. Whereas the etymology of
civility is the Latin word, kiwitas, which is the etymological root of our word, citizen,
citizenship, the city, and civilization, and of course, civility. And this is what civility is. It is the duties, the mores, the conduct, befitting of a citizen in the city that, especially in a democracy like our own, demands that we bring our deeply held values and notions and beliefs to the fore and not just sweep the American context, protest. You know, the right to civil disobedience is enshrined in our founding documents and
that is part and parcel with the true spirit, the true soul of civility.
When you framed this as like there's kind of two sides, right?
There's the side that says like we need this and there's the side that says we don't need
this.
The examples that you gave of people who say we don't need civility, you kind of located those people on one side of the political spectrum, right?
People who are like fighting patriarchy and white supremacy.
And I think that actually a thing that is really compelling about this idea is that there are just as many people on the other side of the political spectrum who also don't believe in civility, who think that it's kind of like for suckers or like a form of
wokeness. And I think that the idea that civility is actually politically neutral. And I think you
make such a compelling argument for how throughout history and in this moment across all countries,
one of the most important skills and values we can do is to see other people as human.
And that is why civility is necessary, right?
Like that there's this idea that we can only conquer the ills of society,
whatever we perceive those ills as, if we are not civil.
And in fact, it's the opposite.
We can only do it if we are civil to each other.
An idea in your book that I have really,
has stuck with me because I hadn't ever thought about it in this way,
has stuck with me because I hadn't ever thought about it in this way is that I think all of us are familiar with the idea that there can be a just or an unjust law, but you talk about how
there are also just or unjust norms and that that is equally important and also much more directly
relevant, right? As an individual, we probably have way more ability to influence just and unjust
norms than we do to repeal a law that we feel
is unjust. What exactly do you mean by that? What is a just or an unjust norm?
This is a question that people have engaged with across the millennia, and I bring that to bear
in my book. But it was especially a close rereading of Dr. King's letter from Birmingham
jail that brought a lot of clarity to me on this topic and about the difference between
civility and politeness and, to your point, topic and about the difference between civility and
politeness and to your point, just and unjust laws and norms. So he makes an observation,
how do we distinguish between a just and unjust law? A just law squares with the eternal
moral law. It uplifts human personality. It affirms human dignity. And an unjust law does the opposite. It doesn't
square with the eternal moral law. It degrades human personality. It corrodes and undermines
human dignity. That's the litmus test he uses as to whether or not we should consider engaging
in extra legal means of civil protest, of engaging in civil disobedience. If there is a law that
doesn't square with the moral law, then we sometimes have an obligation to take action in the face of that injustice.
And I realize the same is true with our social norms. We do have more power. Maybe not all of us
want to spearhead a letter-writing campaign or, you know, picket and protest. You know,
that's not the spirit or the ethos or the calling that some of us do have that calling, but other of us don't. Our everyday actions in ways great and small, they matter
way more than we realize. Little things that we do that affirm the dignity and the personhood
of those around us have great power. Just choosing to acknowledge that our Uber driver,
great power, just choosing to acknowledge that our Uber driver, our clerk at the cashier,
choosing to know our neighbor's names and maybe even invite them over, like that has many practical benefits. It's just inherently good to know the people that you share, that you do life together
with, that you share a vicinity with. I have this metaphor of the front porch. The porch is just a
metaphor for a way of life. And the way of life is choosing
to use what we do have to create community and to create relationship and this feeling of choosing
to make people feel seen and known and loved wherever we are. We can have a front stoop. We
can have a lawn party. You know, some people have supper clubs. I met people in the course of
writing this book who host office hours at a coffee shop. You know, it people have supper clubs. I met people in the course of writing this book who host office hours at a coffee shop.
You know, it's not about what you have.
It's about how you choose to use what you do have.
We have a profound crisis of alienation where people are alone and they want friends.
They just don't know how.
And we underappreciate, and this is the whole body of research that backs this up, how much our small bids of affection matter to people.
We often underappreciate that.
We're going to take a quick break and we'll be right back.
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It's also the thinnest Apple Watch ever,
making it even more comfortable on your wrist,
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And it's the fastest-charging Apple Watch,
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The Apple Watch Series X.
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in glossy jet black aluminum. Compared to previous generations, iPhone XS or later required,
charge time and actual results will vary.
And we are back. When we're thinking about some of these big societal issues, how do we rebuild
civil society? How do we make it so that people can talk to each other against political divides, against
ideological divides, and talk to each other in a way that they're heard and feel safe
and respected?
I do think that technology has really changed a lot of this because we both feel constantly
connected all of the time and extremely disconnected and isolated
from each other.
I'm just going to quote from the book.
When you interact with people in a digitally mediated way, either online or over the phone
with customer service representatives, remember the human on the other side.
Digital interaction makes it easy to forget another's personhood.
I certainly know that this is a challenge.
How do you actually put that into place?
What are things that people should be practicing and trying to do? Well, one thing I've
personally done right now is like I've deleted all social media apps off my phone. I'm in like a zero
digital interaction kind of phase where I'm just kind of limiting it to email and texting. I have
a lot going on in life. But the point is, I'm just like trying to focus on what's in front of me and
people who are in front of me right now. And I think that we underappreciate how our energy is like sapped by just the constant
connectivity and we're drained. I think it's only when we actually disconnect and kind of digitally
detox, which I do, I try to do quarterly, a little retreat where there's 24 hours, I'll go into the
woods and just like be totally alone with my thoughts, with my journal, with prayer, with stillness, silence.
And it's only after we digitally disconnect and have that detox that we realize how refreshed we feel.
And so I'm trying to kind of protect my mental health headspace, my bubble of peace.
My friend Sherry Turkle, she's at MIT, but a lot of her career, she's been tech skeptic.
And her next book is about how technology is not
neutral. Actually, we underappreciate the way in which we are changed. Our humanity is altered by
our interaction with technology. And she's interviewing these people that are choosing
to have relationships, like either through therapists or actual romantic relationships
with AI. This is increasingly common, but it's emblematic of
our desire to escape vulnerability. Like we'll never be rejected by a computer. You know,
we'll never be dumped by an AI. And a therapist, an AI therapist is only going to affirm us and
tell us who we are. They're not going to challenge us, you know, and that's not neutral. She's
exploring the way in which our humanity is corroded, is actually diminished by these
interactions with these virtual mediums.
I think we all learned during the pandemic that virtual interactions with others was
a cheap substitute.
It was an imperfect replacement for the power of the irreplaceable magic, I like to call,
of the corporeal, the embodied, the in-person experience.
There's just something magical that happens when you're just sharing a moment in time
with someone else that's good for its own sake. You have a section in the book where you talk
about how to restore trust, civility, and civil society and save democracy. And just a small
prescription there, but you have a list of things that regular people can do to help accomplish
those goals. And it feels very related to this. So can you tell me some of the those that kind of stand out to you as like the steps that regular people should be taking to strengthen and encourage civil society? stories of gloom and doom and of crisis and despair. It was, you know, without question,
a very devastating time for the world. But this is the remarkable thing about the human condition
and how we respond in times of crisis. It brings out the worst in us, and we definitely saw that
in Vultus Blader, the pandemic, but also brings out the best in us. I, you know, reported on
just stories of ingenuity and resiliency and people rise to the occasion
to meet the needs of those around them, whether it was restaurants who were delivering food to
the elderly or people who were not, you know, immunocompromised, not able to go out of their
home or just people who volunteered to deliver groceries or to check in on people in their
vicinity. I wrote about stories of families who had been pulled in a million different directions,
then all of a sudden during lockdown, they're just rediscovering the beauty of just sharing a meal together.
And there was this untold story of like a hidden silver lining during the pandemic of people just
rediscovering the people closest to home, you know, where we are so digitally connected in new and new
and beautiful ways. So we can often miss the opportunities to invest and give and receive
from the people right around us.
There is much that is the same about this problem of civility. This is actually, you know, not a new
problem, not a problem of Twitter, not a problem of Donald Trump or democracy or America. Like,
this is a timeless human problem. This question of how do we flourish even when we differ and
disagree, this is one, it emerges from a part of the human personality we all share.
We're profoundly social as a species, but also defined by self-love.
And inordinate self-love is the timeless threat, the perennial threat to flourishing human
community, choosing to put our own needs before the needs of others.
Is civility for everyone or is it just for rich people?
Is civility for everyone or is it just for rich people? Right. Like is civility, does civility apply if you are living paycheck to paycheck, working, you know, multiple jobs and struggling to make ends meet? For some people, the challenge of civility is getting people to view you as a fundamental human rather than you viewing other people as fundamental humans. So how does it apply or does it apply across the board?
So it's a great question that reminds me of this fabulous etiquette manual that I write about in the book called Il Galateo, which is by a guy from the Italian Renaissance called
Giovanni della Cassa.
And I encourage everyone to pick up the copy of this book.
It's just delightful and hysterical. Giovanni della Cassa. And I encourage everyone to pick up the copy of this book. It's just delightful and hysterical. Giovanni della Cassa, you know, he's in this long line of etiquette
writers who just have a very particular sense of social justice and social etiquette and propriety,
how the world should be. And, you know, he just has lots of funny insights. He says that life can
really be death by a thousand paper cuts. If we're just walking around doing and saying whatever we
think, that like life can either be inherently ennobling or degrading. Everything we do
matters in ways great and small. And his general ethos of his book, El Galateo is just like,
consider the basic needs and well-beings of others and don't be disgusting. You know,
people can be pretty gross and be pretty inconsiderate. And he's like, just modulate
your interactions with others enough to just not repulse those around you. And that's like a pretty low bar to have
a decent, you know, flourishing society. And so I really love this, you know, parsing out
how do we disambiguate the norms that silence and oppress and do divide? Are we so focused on
people doing and saying the right things and following the rules of propriety that we're
actually inhibiting open and honest conversations about really important questions and dialogues of
our day.
Can you maybe give me just a sentence or two each for what are two things that people listening
should start doing to encourage the practice of civility in their lives?
I love that question.
I'll leave listeners with two thoughts. One,
recover the power, the superpower of the 21st century, I call it, of unoffendability. We have
way more power when it comes to our lives with others to choose whether we are offended or not.
I love this line from Marcus Aurelius. He says this exact same thing in his meditations.
And again, former emperor of Rome who said, you know, just remember that in our interactions with
others, we always have the chances. It's not about what someone else does to us. It's how we choose
to respond and interpret what someone does. And I love this line from my friend, Darrell Davis.
He's an African-American jazz musician who has for 40 years sought out and befriended
members of hate groups, members of the KKK and white supremacist groups, take them for
dinner, take them for a drink.
And he's like morally converted three, four hundred people away from these hateful, detestful
views and bigoted views by just befriending them and asking questions about them.
So he would say, and this leads me to my second point is don't get furious, get curious.
You know, curiosity is also an underrated superpower in our world today.
We have, unfortunately, succumbed to a really kind of cheapened view of others in the world
around us where we see others in the world around us in terms of these simple dichotomies of right or wrong, you know, good and evil, like, and we assume that we know
everything there is to know about a person based on one aspect of who they are, you know, who do
they vote for in 2016? What was their view on the pandemic and vaccines or this one issue, you know,
and that in our minds is enough to say, okay, I don't want you in my life, or I know everything
there is to know about you, or okay, you're on my team. That is so harmful and reductionistic and degrading to the human
personality. We are all so profoundly complex. We come to our views about the world for many
different reasons, and we have many different experiences that lead us to how we view the world.
And I argue for this idea in my book called unbundling people. Can we see the part of someone
that their bad view that we might think is
disgusting and morally abhorrent, even the mistake that someone's done, the bad tweet,
the tasteless joke, or even the really bad thing from way back in their past,
can we see the part of them in light of the whole, the irreducible dignity and worth that they have,
they possess inherently for just being human. Because too often we see the
part and define the whole by that. But can we invert that, honor people with a bare minimum
of respect that they deserve by virtue of our shared dignity? And can we be curious about the
stories? But to say, actually, that's so interesting. I would love to hear more. But,
you know, I think a little bit more of curiosity and unoffendability and unbundling people.
The idea of unoffendability, to me, I guess I would say, like, I think that there are
lots of things that it's really good or important to be offended by.
And yet to find a person's idea or action offensive and not their being offensive.
You know, there's an idea we talked about on the podcast with Dylan Marin that empathy
is not endorsement. In other words, like you can have empathy for a person who is expressing
something that you find vile and disgusting and that you could still have empathy for them as a
person without endorsing their idea. And that to me is I mean, I think this is a really challenging
thing. And so I think this is at the core of what I find so important and interesting about your work and about the idea of civility, because it is it's really countercultural. who we don't share beliefs or values with as humans who are worthy of respect and care.
That is very countercultural and it's really important.
Thank you.
Countercultural and important.
I love that.
I'm going to go on the cover of my next book if it gets reprinted.
So I love that.
Well, Alexandra Hudson, thank you so much for being on the show.
Thank you.
And if I may make a shameless plug or invitation to your audience, I have a publication, a substack called Civic Renaissance, and it's about reviving the wisdom
of the past as my book and my work does to help us lead better lives today, to help us be better
people in the present. So everyone's welcome to continue learning and talking about these things
about beauty, goodness, truth, respect we owe to others across difference over there. So thanks
again for having me, Chris. A real pleasure.
That is it for this episode of How to Be a Better Human.
Thank you so much to today's guest,
Alexandra Hudson.
Her book is called The Soul of Civility.
I am your host, Chris Duffy,
and you can find more from me,
including my weekly newsletter
and other projects at chrisduffycomedy.com.
How to Be a Better Human
is brought to you on the TED side
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Chloe Xia Xia Brooks, Lainey Lott,
Antonio Le, and Joseph DeBrine.
This episode was fact-checked by Julia Dickerson
and Mateus Salas, who know that there is nothing civil
about getting your facts wrong.
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In the meantime, be civil to each other, be better than civil, and take care.
Thanks for listening.
The Apple Watch Series 10 is here.
It has the biggest display ever. It's also the thinnest Apple Watch Series X is here. It has the biggest display ever.
It's also the thinnest Apple Watch ever,
making it even more comfortable on your wrist,
whether you're running, swimming, or sleeping.
And it's the fastest-charging Apple Watch,
getting you 8 hours of charge in just 15 minutes.
The Apple Watch Series X.
Available for the first time in glossy jet black aluminum.
Compared to previous generations, iPhone Xs are later required. first time in glossy jet black aluminum. Compared to previous
generations, iPhone Xs are later required. Charge time and actual results will vary.