How to Be a Better Human - How to handle uncertainty (w/ Simone Stolzoff)

Episode Date: May 11, 2026

I was looking for certainty when there was no certainty to be found. If Simone’s words resonate with you, then this episode is for YOU. Simone Stolzoff is a journalist who writes about the uncertain...ty of life. In his conversation with Chris, he observes why people are becoming less tolerant of uncertainty, the harm caused when we take AI output as definitive answers, and what you can do to expand your capacity to hold uncertainty in your life.Featured guestFollow Simone Stolzoff on Instagram, LinkedIn, TikTok, and at simonestolzoff.com/Buy Simone's books How to Not Know and The Good Enough JobConnect with the teamFollow Chris on Instagram and at chrisduffycomedy.comBuy Chris’ book, Humor Me Watch How to Be a Better Human videos on YouTube at TEDAudioCollectiveFollow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit go.ted.com/BHTranscriptsLearn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.

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Starting point is 00:00:01 This is How to Be a Better Human. I'm your host, Chris Duffy. Today on the show, we're talking with Simone Stoles off about how to handle uncertainty. How do you make the right choice when you're not sure what the right choice is? What if you're not sure there even is a right choice at all? Simone talks about these questions in his new book, which is called How to Not Know, the value of uncertainty in a world that demands answers. Here's a clip from our conversation where Simone is talking about what he means by the value of uncertainty. In the book, I tell a story about a couple who's wrestling with whether they want to get divorced or not.
Starting point is 00:00:35 And their couples therapist was Esther Perel, the sort of famed couple's therapist. And Esther said something that's really stuck with me, which is that trust is an active engagement with the unknown. In order to be in a relationship or in order to start a company or a project or to put your creative work out into the world, you need to cultivate some aspect of faith, not in sort of just a woo-woo spiritual sense, but faith as in placing your heart on something, making a bet on something that you don't necessarily know can be proven with evidence quite yet.
Starting point is 00:01:14 I think that is not only an incredibly important skill for an entrepreneur or someone that's deciding whether or not they want to stay married or someone who is about to embark on an unknown journey, but for all of us in the face of this world that we currently live in. We need both faith and we need to take action. We're going to talk a lot more about uncertainty and not knowing, but first I'm going to take a very specific action,
Starting point is 00:01:42 and that is to read you some podcast ads. We will be right back. And we are back. Today on the show, we're talking with Simone Stolsoff about the value of uncertainty. Hello, my name is Simone Stolsoff. I am a journalist and an author, and I have two books. The first is called The Good Enough Job, and my most recent is called How to Not Know. Let's start by talking about what's your relationship with certainty. What has it been in the past and what is it like now after writing a book about
Starting point is 00:02:17 uncertainty? Well, the cliche among authors is that you write the book that you need to read. And so I would characterize myself as a naturally doubting person. I am prone to be in fits of rumination. I'm a very good devil's advocate for my own decisions. And the book itself actually began from a moment of an decision in my own life. I was working as a journalist and writing for The Atlantic and some other publications. And I got a job offer from a completely different industry, a design firm called IDEO. And so on one hand, it's like, woe is me, the agony of having to decide between two attractive job offers. On the other hand, it really threw me for this existential loop.
Starting point is 00:02:58 Maybe some of our listeners have been in a sense. similar place where they sort of see two paths diverging. And there was Simonei the journalist on one path and Simonei, the designer on another path. And as I was trying to make up my mind, I was completely insufferable. I talked about it with everyone I knew, my Uber driver, my yoga teacher, anyone who would listen, I tried to get their opinion. And I ultimately took the job of the design firm. But I think thinking back to that moment, the problem, the source of my angst and anxiety, was I was looking for certainty where there was no certainty to be found. I was trying to find the right job before I had actually done either of the jobs,
Starting point is 00:03:38 and that sort of began my multi-year exploration in this topic of how we can get better at what we don't know. Okay, so tell me more about that idea of us trying to find certainty where no certainty could be found. Yeah, I think so many of us have these decision point moments in our lives, these forking paths. and often we think that if we just bang our head against the wall at the right angle, then clarity will emerge, that there is one right decision to be made. But I think what makes a hard decision hard is that neither option is better than the other one overall. If that were the case, it would be an easy decision. But with hard decisions, often there are tradeoffs.
Starting point is 00:04:17 So, for example, the design job paid more money. The journalism job felt more in line with my passion. The design job was based in my hometown of San Francisco. The journalism job was based in New York City. And so there are these different competing values that I had, and I was waiting to resolve all of them by just finding the one right choice, discounting my own ability to make that choice right. I think a lot of us, whether it's deciding in a relationship, whether you should stay or should go or whether to move, you're trying to find certainty. You want to know exactly what is the, say, right college that you should attend. But it's impossible to have full certainty about anything that happens in the future.
Starting point is 00:05:02 And by driving ourselves towards looking for that certainty, it can be a source of our suffering or our dismay. Sometimes uncertainty can also be the world outside of our choices, right? Like, I don't know. I think a lot of people right now are feeling huge uncertainty. and like, I don't know the value of my skills. I don't know if AI or technology is going to make my entire field disappear or all of a sudden be worthless. I don't know if I'll keep my job. I don't know if the country that I live will continue to be peaceful or whether it will be unstable and chaotic.
Starting point is 00:05:39 I don't know whether the money that I've been saving for retirement will be enough, like all these outside questions. So how can we think about that kind of uncertainty too? or how do you think about that kind of uncertainty? Yeah, I'm glad you made that distinction. I think about it in sort of two different ways. There's acute uncertainty. So that's, for example, not knowing whether you pass the bar exam or not knowing the results of a medical test that you went through.
Starting point is 00:06:02 And then there's this more ambient uncertainty, questions like, how will climate change affect my life or will I have a career in 10 years? And I think it's important to differentiate between the two. So we can start with acute uncertainty if there is a question that will have an answer one day. There's some really interesting research that I quote in the book from this researcher named Kate Sweeney. And she specifically studies breast cancer patients and sort of the process and the journey of going through a cancer diagnosis.
Starting point is 00:06:31 And one thing that she found was that the hardest part for the majority of the patients that she worked with was the period between getting a biopsy and getting the results of that biopsy. that was harder than any sort of chemo or any sort of surgery. It was that not knowing exactly what was to come. This backed up by another one of my favorite studies, which was the researchers in the lab gave participants either a 100% chance of receiving a painful electric shock or a 50% chance of receiving a painful electric shock. And those with the 50% chance were far more stressed
Starting point is 00:07:11 than those with the 100% chance. We would somehow rather have a certain bad thing happen to us than have to deal with the ambiguity of not knowing. And so I think in those cases of sort of acute uncertainty, there's a few things that I would recommend. The first is to separate what you can and what you can't control. If there are actions that you can take that can actually influence the outcome, then you should take them. Don't sign up for the study, for example, if they say, we're going to shock you. You could say, hey, actually, I'm declining to participate in this study. Yeah, I'll opt up for now.
Starting point is 00:07:45 But for example, say like you're applying for a job. You know, rather than just like throw your hands up and say, I don't know if I'll get it or not, there are things that you can do, at least at the outset, like write a great cover letter, like try and network with people on the hiring team. But once you've done all of the things that you can control, the next step down the flowchart is to plan for different scenarios. Often a lot of our discomfort with uncertainty comes from. putting all of our eggs in one basket, saying, okay, we need this job to work out, we need to
Starting point is 00:08:16 get into the school, we need to have this specific outcome, when that outcome is actually out of our control. So rather than saying, I am just going to plan for one outcome, planning for a different what I call contingency plans. So if this happens, I'll do this. If that happens, I'll do that. And then after that, it's just a matter of being able to regulate your nervous system, to be able to cope with the not knowing. That might mean getting into a flow state and distracting yourself through another activity. That might mean something like meditation
Starting point is 00:08:48 that will help you get to a grounded place or trusting in your future self to be able to handle any sort of uncertainty that comes your way. So those are all sort of for the acute category of you will get a piece of information. Is it your opinion that we are uncomfortable with uncertainty because
Starting point is 00:09:07 we are like unrealistically poisoning our idea of the future and also like stressing over the present because we just haven't made these plans so that we feel like if things don't go out, there are other options. Why do we have that like depth of discomfort with uncertainty? Yeah, it's biological. It comes back to our roots as human beings. You can imagine one of your ancestors in the jungle and there's a rustling in the bushes and they're not sure the source of that wrestling or they reach for a fruit that they don't know whether it's poison. or not, that uncertainty can be lethal. And so our brains are wired in a way for certainty to make us feel safe and secure and uncertainty to naturally see as a threat to put us into this sort of
Starting point is 00:09:53 fight or flight response. But a few things that I learned through the research has really helped me deal with those sorts of scenarios where you might think about the worst case scenario. One is that humans are really bad at what's called effective forecasting. Effective forecasting is thinking about how we might feel about a future event. So there's this researcher from Harvard named Dan Gilbert, and he's one of the sort of foremost researchers on happiness. And one thing that he's found is that people, for example, that get left at the altar or people that didn't get that job that they really wanted to,
Starting point is 00:10:32 get, often with some benefit of hindsight, can look back at that experience and see it as a blessing in disguise or maybe even the best thing that ever happened to them. So the first thing that I'd tell you is if you're really in this catastrophizing mindset, to think back about past periods of uncertainty. We all know a friend who maybe went through a breakup and then saw that breakup as the thing that allowed them to meet their partner that they actually ended up with, or maybe didn't get that job that they thought they wanted and then ultimately got something that was even better. Let's also talk about that other kind of uncertainty. That's not the acute uncertainty. Yeah, so the sort of ambient uncertainty of the world. So if you're feeling that the world is
Starting point is 00:11:15 incredibly uncertain right now, you are not alone between COVID and wars and Ukraine and Iran and tariff policy, what have you. We live in this incredibly uncertain world. And the other side of the point is that our tolerance for uncertainty is in decline. So the rise of the internet and mobile phones has created the expectation that answers should be readily available. I know that maybe 10 years ago if I didn't know the name of a given actor, I might have been okay, but now I feel an almost involuntary need to reach into my pocket. And the second thing that does is it robs us of the practice of sitting with what we don't know. We are not as good at tolerating that uncertainty as we used to be.
Starting point is 00:11:57 And so in terms of dealing with that ambient uncertainty, the first thing that I'll say is that when we are certain about some aspects of our life, it makes it easier to hold uncertainty in others. So I give the advice of finding your anchors. What are the things in your life that will remain constant amidst all that is changing? Maybe it's a commitment to live in a particular city or to a particular person. If you're running a business, maybe it's your company values or your commitment to serve a particular customer. But when you are clear about the things in your life that will be those
Starting point is 00:12:29 sort of boulders amidst all the changing winds, it makes it easier to hold the uncertainty in other aspects of your life. I love that you brought that up because this was one of my favorite passages in the whole book about finding your anchors. You say this on page 191. Being certain about some aspects of our lives allows us to hold uncertainty in others. Certainty anchors can be a routine, ritual or unwavering relationship, but perhaps the most important anchor is our values. in spite of the swirling winds around us, values are the steadfast boulders that remain. I love that writing, and I think that is such an incredible framing. I never thought of it like that, and I found that to be really helpful and profound.
Starting point is 00:13:07 Yeah, thanks for saying that. I'll give one example from my own personal life. So my grandma recently passed away. She was 99 and a half years old. And I'm Jewish. And in the Jewish tradition, there is this ritual of what you should do in the seven days after someone passes away. It's called Shiba. And I think one thing that's really nice about it is amidst all of the uncertainty of not knowing what to do after you lose a loved one, here is a list of instructions.
Starting point is 00:13:34 On day one, you invite people over to the house to bring food. On day seven, you go on a walk in your neighborhood to show your face that you're still around to your neighbors. And I think having that process certainty can help us cope with or manage some of the emotional uncertainty that we may be feeling. I know we were talking about, but the second way that we can deal with ambient uncertainty, and I had taken us off on this tangent on the first. No, I think it's a great segue. You know, we talked about finding our anchors. I think the second thing I'll say is to focus on the next right action.
Starting point is 00:14:07 So this is a concept from Buddhism. Often when we are thinking about an uncertain situation, we can get overwhelmed with sort of that spiraling thinking that you were talking about earlier, where you might end up sleeping with four people on a love seat. But instead of thinking about this leads to this leads to this leads to this leads, to this, we can ground ourselves in the present moment and just think about one step at a time. So one example, in the book, I profile this crisis communications expert. She sort of gets brought in to companies at the worst part of their company journey.
Starting point is 00:14:40 Maybe there's been some sort of tragedy or scandal. And she told me about this one time where she was in this boardroom full of lots of executives and everyone was freaking out about the next thing to do after this big sort of company calamity. And she took a piece of butcher paper, and she rolled the butcher paper out on the boardroom table. And she wrote down every single thing that needed to be done. You need to write a press release. You need to communicate with your employees. You need to communicate with your investors.
Starting point is 00:15:07 And she had all of these things written out on a piece of butcher paper. And she said, what is the next right action? What is the one most important step that we can take right now? And by getting all of those things out of their heads and onto the page, they were able to start prioritizing and chipping away. And so I think we don't need a boardroom to necessarily do this in your own life. If you're overwhelmed by the process of, you know, writing a novel or applying to jobs or whatever, if you're able to just focus on that next right action with the great writer in Lamont called going bird by bird,
Starting point is 00:15:41 that will allow you to actually build some momentum and take this sort of amorphous uncertainty that you might be feeling and make it a little bit more applied. give yourself some control back over the universe. You can't see this because it's behind my camera, but I literally, I only have two things tacked up on the bulletin board that's behind my computer. And one is a note card that says, proceed as the way opens,
Starting point is 00:16:04 which I learned, a phrase I learned about from a friend who's Quaker, and he told me this is a Quaker saying. And then the other one is just, actually related to the other thing, it's just some things that I really value to do every day. So it's like, you're stressed, okay, here's the five things you need to be trying to think about.
Starting point is 00:16:18 One is laugh hard, eat well, learn something, go outside, meet someone. I'm like, if I can do any of those, we're going to have a good day. I love that. So you have your anchors on one side and you have your reminder to focus on the next right action on the other side. I think the idea with like focusing on the next right action is particularly true with these big sort of uncertainties in our life, these existential uncertainties. And just quickly to round out the sort of ambient uncertainty category, the last thing that I'll say is to choose curiosity, over fear. So often when we think about uncertainty, we see it as this threat. We see it as that wrestling in the bushes. And we think that it's necessarily going to be something bad. But one thing
Starting point is 00:17:02 that I like to think about is that uncertainty is also the birthplace of possibility. So no groundbreaking piece of art or inspiring company or scientific breakthrough has come without someone's willingness to get to a place of uncertainty and to persist. I like to think of the metaphor of like someone on a lake that's shrouded in heavy fog. You might not be able to see very far in front of you or know exactly where you'll end up, but if you keep rowing, then you'll eventually reach land. And so those are the three, I'd say. Find your anchors, focus on the next right action, and then choose curiosity over fear. Okay, we're going to take a quick break, but we will be right back. So please choose to keep listening. And we are back. I wonder if a part of this
Starting point is 00:18:08 relationship with uncertainty that we have, that we struggle with, is because we have an idea in our heads sometimes, or let me just make it personal. I have an idea in my head sometimes that things are supposed to be easy and that if they're not easy, it means that I'm doing something wrong. So I wonder if you can talk about that part of that relationship with like it feeling wrong. but us needing to live in that to actually get past the scary uncertainty and into the good uncertainty. Yeah, so we're talking broadly about how do you build tolerance for uncertainty? How does uncertainty go from this thing that is incredibly uncomfortable to something that you can collaborate, that you can manage in your day-to-day basis? And I'd say that in general,
Starting point is 00:18:53 it's not too different from other phobias. So I talked to a lot of different psychologists for the book. And one of them is this guy named Mikhail Dugat. And he was the first one to link uncertainty intolerance to a lot of the anxiety and mental health problems that his patients feel and that many of us feel. And he equated uncertainty tolerance to something like exposure therapy. If you were scared of spiders, for example, you might not go toward reaching for a spider right away, but maybe you'd start by researching some fun facts about spiders. and then maybe you get comfortable enough to sort of be in the same room as a spider. I think the same can be true with uncertainty.
Starting point is 00:19:34 We can build our uncertainty tolerance by sort of micro-dosing uncertain moments. By consciously putting yourself in uncertain situations in safer, controlled environments, you are training your brain to be more comfortable with uncertainty when you are, say, facing that job uncertainty or that medical diagnosis. And so we can learn to build more uncertainty tolerance through exposure. The problem is modern life makes it very easy for us to stay in our comfort zones, whether it's our climate-controlled rooms that we're in or our filter bubbles that we consume online or even just like our neighborhood in our cities or our towns that we live in,
Starting point is 00:20:18 it's really easy to just stay in that comfortable place. but discomfort is necessary in order to learn and to grow. And so in the same way that unlearning is a precursor to being able to learn new information, developing the ability to not know, or maybe we can call it unknowing, is a precursor to be able to learn and to grow. I've never heard that before. What does that mean unlearning is a precursor to learning new information? I think it's a very popular idea in sort of education pedagogy about the necessary
Starting point is 00:20:51 tool to trade some of our hubris, some of our assumption that we know best for humility. And whether that's updating or thinking about something that you once believe that's no longer true or opening your mind to receiving new information, one sign of a good learner, we close our minds and narrows our scope. But when we are able to maintain that level of uncertainty, of unknowing, we actually open our minds to what actually open our minds to what emerges. We can maybe surprise ourselves by learning that their neighbor that voted for someone different than you actually has things to teach you. That is sort of my goal of the book, is to help readers get more tolerant, more comfortable with uncertainty so that they can open
Starting point is 00:21:38 their mind and choose to treat the future with a little bit more curiosity. I'm really interested in that specifically. I think that idea of intellectual humility and that idea that we maybe don't know everything. And it is one of the biggest things that I admire in people is when they say, here's what I think, but I also am open to the idea that I could change my mind if you present more information. But if you believe one thing and then you find out new information and change your mind, great, I want more of those people. I want people who flip-flop from wrong to write. That's what we all should be aspiring to do. Totally. Yeah, we should be open to updating our worldview based on new information that we receive.
Starting point is 00:22:19 For example, there's this professor named Phil Tetlock, and he was a professor of mine in college. He collated data from a decade's worth of predictions from the smartest people in the world. So these are like economists, politicians, journalists, experts in different fields. And then he took those predictions and measured them against what actually happened in the future. And his big canonical finding was that, the average expert was roughly as accurate as a dart-throwing chimpanze.
Starting point is 00:22:51 And so as much as we want to know who's going to win the election or when the market is going to crash or how seductive some of those hot takes are on social media, the truth is we're not very good at predicting. And the people who are the best predictors are the ones who update their worldview and update their forecasts as often as possible. So we can take that into our own mind. One sort of little mantra that I like saying to myself is, this is what I believe today based on what I know now. And I like that sort of framing of ideas because inherent in the sort of construction is the idea that I might learn more later that might change what I believe in the future. And if we could trade some of that hubris or that certainty for humility, I think we would
Starting point is 00:23:37 live in a much more connected, open, and generous world. You're from San Francisco. You have worked in a lot of tech adjacent industries, your personal and professional interests have intersected with a lot of technology. I am curious about how artificial intelligence plays into these ideas because I'll just lay my own prejudices on the table. One of the things that I find the most unappealing about AI is that it presents, in my experience, at least,
Starting point is 00:24:06 it has always presented me with a definitive answer. And I think that is something that makes me really deeply uncomfortable with it as the source of information for many people right now. But I would love for you to push, in the spirit of intellectual humility, I would love for you to tell me that either I'm wrong and there's something I'm missing or that I'm right and that uncertainty plays in this way in some different way. So how do AI and uncertainty interact in your mind? Yeah, I see it on sort of two levels. There's sort of the question about how do we personally interact with AI and how does that change the way that we see the world? And then there's sort of like the macro question about like how
Starting point is 00:24:41 AI will impact jobs or careers moving forward. So let's take each of them one at a time. The first one is, you know, I think the models are getting better at not hallucinating, which is to say that the information that they are presenting is more and more accurate. The problem is when, like I was debating between these two jobs, we were looking for certainty where there is no certainty to be found. One thing that I think these LLM, and these chatbots do is create the expectation that answers should be readily available, even for big questions in our lives that don't necessarily have definitive certain answers. The second thing they do is they take away the need for us to wrestle with problems.
Starting point is 00:25:30 So there's this idea that I was coined initially by the writer Cal Newport, which I really like. And it's about cognitive fitness. And so similar to the metaphor you used earlier in order to get strong. stronger, and we have to lift weights, we have to put our muscles under tension. That's what allows us to get stronger. Similarly, cognitively, with our thinking, we need time under tension in order to grow our brains, in order to learn, in order to think harder. And I think one thing AI does is it allows us to circumvent some of that time under tension because we can just ask the chatbot for the answer. And there's some really interesting studies from MIT recently,
Starting point is 00:26:10 people who were given the opportunity to use AI to help assist them write papers. And what they found is basically the papers were good, but the writers of the paper did not retain any of the information or the points that they were making. And so I think that's the real risk, where we outsource the hard thinking to AI in a way that detracts from our own ability to actually learn and to grow. When it comes to sort of predictions about AI, I think we have a lot of the way that's this natural tendency to either lionize or villainize the technology, to say, okay, AI is going to automate all wrote tasks and push us towards high-level work, and we're going to be in this
Starting point is 00:26:51 utopia of UBI and being able to just focus on writing poetry, or the other side of the spectrum, which is, you know, this class warfare is imminent, and the robots are going to show up at our doors with pink slips, and there's going to be this massive disruption that's going to lead to this very dark age. And the truth is, you know, know, as seductive as both of these worldviews are, no one really knows. There was this great prediction about how people that looked at scans in doctors' offices, so whether they're cardiologists or people that are trying to analyze x-ray imagery, there was this very smart professor who said, by the end of 2025, there's going to be no more cardiologists. And then there were more
Starting point is 00:27:39 cardiologists at the end of 2025 than there were before the year began. And so this comes back to this parable, which I'll just share a brief version of, which is there's this farmer and his horse runs away from this small village. And his neighbors come to his door and they say, oh, we're so sorry to hear about your horse. What a tragedy. And the farmer says, maybe yes, maybe no. And then the next day, the horse comes back and with it, there are seven wild horses in tow. So the farmer's livelihood depends on these horses. Now he has eight horses where he only had one before. And his neighbors come through his door and they say, oh, you're so lucky. What great fortune. And the farmer says, maybe yes, maybe no. The following day, the farmer's son is riding one of the horses and falls off
Starting point is 00:28:22 the horse and breaks his leg. And again, the neighbors return and they say, we're so sorry to hear about your son. What a bummer. And the farmer says, maybe yes, maybe no. The day after that, generals from the military come by to draft people into the war. And because the sun is broken in his leg, he gets out of the draft. The neighbors say, what great luck, and the farmer says, maybe yes, maybe now. And so that's sort of my take on AI. Like, yes, it's really seductive to make predictions about exactly what the world's going to look like in 10 years or the future of writers or the future of all of these different creative professions. But the truth is we don't quite know yet. And the more time we can remain in this space of not knowing, the more receptive we can be to the
Starting point is 00:29:07 actual information that presents itself as opposed to our expectations of what is to come. So let's start with someone who is maybe a recent graduate or early in their career, and they're just swimming in this pool of uncertainty, and they feel really helpless without answers. They have no idea what job or career path they want to take or even where to begin figuring it out. How can they begin to guide themselves through that immense uncertainty, or even to just view it in a way that allows them to start taking out?
Starting point is 00:29:37 actions and that just feel completely paralyzed by it. Yeah, first and foremost, I empathize with the situation of new grads today. I don't want to sugarcoat the state of the job market or what it's like to be applying to jobs coming out of school. A few things I'll say. One is the fastest way to learn what you want to do with your life is to build, which is to say to get proximate to actually doing the work. I think this applies to people at any stage of their career. Often when we're trying to figure out what we want to do next, we get caught in these sort of thought experiments and you say, oh, do I want to be a project manager or do I want to be an artist? And you sort of get caught in your head thinking like what would be most fulfilling or what might allow you to pay the bills,
Starting point is 00:30:24 etc. But the fastest way to learn whether either of those paths is actually something that is sustainable or viable or feasible for you is to do it, which is to say, not wait for anyone to give you permission or to, you know, say, please, I want to commission you to paint this painting, but just to do it on your own terms. I, you know, as a writer, get a lot of DMs and people asking for advice on how to become a writer. And often the first question I'll ask them is, what do you enjoy writing? What do you have you written recently? And people often say, well, I haven't actually written anything, but I have all these ideas of what I want to write. And to that I say, go out and try to do it. You know, at IDEA, this place that I used to work, we used to say,
Starting point is 00:31:09 never come to a meeting without a prototype. And so being able to prototype your career will be the quickest way to tell you whether or not it is actually something that is desirable to you. The other thing it will do is give you a sense of agency. Part of the reason why it's so hard to be in the job market right now is because all of these applicants are sending out their resumes and cover letters into the void and waiting for a hiring manager to take mercy on their souls.
Starting point is 00:31:36 It feels like they don't have very much control. And the way that you can take back control is by trying to build something on your own terms. It might not sound very optimistic at this point, but if you were curious about, say, building your own business or becoming a, advertising art director or trying out your hand at coding, the best way to show your work is to
Starting point is 00:32:04 actually do that work. And that skill of being able to learn through building is going to be one of the most important skills as we go from a more sort of laddered version of what a career looks like into this more sort of meandering path age, this pathless path that we're all entering today. So build to learn, and don't wait for anyone else to give you permission to start creating the work that you want to be creating. How did writing this new book change how you thought about everything you'd learned about jobs in the first book? Yeah, so the first book is about how work has come to be so central to our identities. And I talk to many different workers from Michelin Star Chefs to Wall Street bankers to software engineers at Google about how to think about their jobs. And the main argument of the book is about the value of diverse.
Starting point is 00:32:54 your identity. Rather than putting all of your eggs in one basket, if you're able to diversify the sources of identity, meaning, purpose in your life, then it is a much more sustainable way to think about work's role. I think it's also great advice for how to deal with uncertainty. If all of your identity eggs are in your basket of being, say, someone who works at Google, and that job is taken away from you, maybe by no fault of your own, then it can drive you towards an existential crisis. But if you have been able to diversify to say, okay, I'm going to invest in my relationships over here. I have these hobbies that really bring a lot of meaning to me. I have work that is a source of meaning, but is not the sole source of meaning. You're better
Starting point is 00:33:46 equipped to deal with whatever slings or arrows the future holds. And so I think that is the link to me. You know, how to not know? You're never going to know with absolutely certainty what your career or your job might look like. But the more you diversify your source of identity, of meaning, of purpose, the wider foundation you will have. And even if one pillar of your identity were to crumble, you will remain standing tall. What if someone is in a job that they do not like? They feel like this is really unpleasant. I am not liking my day to day. I'm dreading going to work on Mondays, but I don't have a clear next step. Should I quit? Should I stay? How do you deal with that kind of uncertainty? I hear this a lot, especially these days, and particularly
Starting point is 00:34:37 in relation to burnout. And one of the things that I've learned from research that has been really helpful for me is that there are actually three, at least three different types of burnout. There is over-extension burnout, which is I have too much on my plate. I feel very strapped. There is depletion burnout, which is I don't feel like I am having enough time to recharge. And then there is misalignment burnout, which is I feel this discrepancy between what I value and what I'm doing with my time. And often when people are not happy with their job, it's one of these three things. So when it comes to overextension burnout, maybe it's just a matter of doing less, of trying to say no, set better boundaries, make sure that you have enough time to do deep work, the things
Starting point is 00:35:29 that are maybe more fulfilling with your work. If you're in a state of depletion burnout, you feel like you aren't adequately resting or recharging, I would recommend trying to find active forms of rest. So often we will go to work, we'll come home, we'll try to turn off our brain, turn on Netflix, but actually by investing in things like your local community, your hobbies, something like learning a new language or going on a weekly walk with your best friend, those are the types of things that will help you adequately recharge so that you can be more present and productive when you're back on the clock. And lastly, if you're in a place of misalignment burnout where there's this discrepancy between what you care about and what you're doing,
Starting point is 00:36:12 maybe that means that you need to make a change. Maybe that means either changing your role within your company or leaving your company to try something else. But distinguishing between these three categories is often a good place to start when you have that sort of ambient sense of, I'm unhappy, but I'm not exactly sure why. What about in friendships?
Starting point is 00:36:36 There is, especially in the beginning of a new friendship, so much of the barrier, I feel, is the uncertainty. Do they actually like me? Do they want to hang out with me? Is it weird if I meet this person in the park and then say, hey, can I get your number so we can just hang out as friends? Like, or should I not do that? Like, so much of what stops us from actually making deeper social connections with friends is uncertainty around like what is or is not allowed, normal, wanted, desired. How can we think about or change our perspective on that kind of uncertainty?
Starting point is 00:37:08 I think it's similar to romantic relationships in some way, which is the first thing that I always tell people if they're looking to meet a partner or looking to make a new friend is to assume that person likes you. Often we sort of negotiate against ourselves and come up with all the reasons why they probably are judging you and they don't want a new friend anyways or this side or the other thing. So I'd start from that place, assume they want to connect. And the second thing I'll say is to be an initiator, which is to say that if you want more friends in your life, be willing to make the first move. And then the third thing I'll say is give your friendship a reason for being, as my friend Anna Goldfarb likes to say, every friendship needs an about. It's not quite a complete sentence, especially as you're an older adult to say, I want a new friend. Give yourself a reason to make that friend. I want a new friend to watch the
Starting point is 00:38:05 game with. I want a new friend to read books with. I want a new friend to talk about politics or to think about my career with. And if that relationship has a reason for being, it's much more likely to be sustainable and to give the relationship itself a sense of purpose rather than what happens so often, which is a sort of like, we should totally hang out sometime. Maybe you like hang out once, but you don't necessarily have that reason to come back again and again. Okay. And then my last hypothetical one is a personal one for you, which I imagine you have experienced many times on the other end, which is, what if you are a person and you are meeting someone and you're not a hundred percent sure how to pronounce their name? You're not sure. Is it Simoni? Is
Starting point is 00:38:54 Simone? Is it Simone? You don't want to say it wrong. You don't want to be rude. How can you handle that uncertainty? As a person who I know has had to think. about this many times in his life. It's a great note to end on. It's the first question. Every single podcast host or substitute teacher of my life has ever asked me. Yesterday, I gave a talk at a company, and a friend of mine was the person that brought me in. We were sort of like loose coworkers working at the same company at the same time. She said, why don't you come speak to my organization? I give the talk. This morning, I get an email from her and say, I'm so sorry, this is so embarrassing, but do you pronounce your name Simone or Simo?
Starting point is 00:39:33 is sort of my nickname. And as the recipient, I felt so grateful that she asked because she was willing to traverse some of the, you know, awkwardness or social faux pas of asking the question, even though we've known each other for a number of years, because she cared enough to get it right. And as anyone who has sort of an Italian or harder to pronounce name out there will probably agree with, it means a lot when people try to get it right. And I'm never just. judging someone for getting it wrong if they show a genuine interest in who I am as a person. Maybe that's a good note to end on. Simone, it's been such a pleasure talking to you.
Starting point is 00:40:12 I knew, I will say, I was certain that this would be a good conversation. But thank you for making it be a good conversation and for helping us all to embrace some uncertainty in our lives. Thanks so much for having me. Cheers. That is it for today's episode of How to Be a Better Human. Thank you so much to our guest, Simone Stolesoff. His new book is called How to Not Know. My new book is called Humor Me, and you can find out more about me and my book at
Starting point is 00:40:39 Chris Duffy Comedy.com. How to Be a Better Human is put together by a team that seems like they really do know. On the TED side, we've got the Masters of Nuance Complexity, Danielle Balerezzo, Ban Ban Chang, Michelle, Quint, Chloe, Shasha Brooks, Valentina Bohanini, Laini, Laii, and Joseph DeBryne, Ryan Lash knew how to edit this video, and the episode was fact-checked by Matea Salas, who is uncertain that we can say with certainty which times in history have been most uncertain. On the PRX side, they know how to make podcasts sound good and how to not make them sound bad. It's Morgan Flannery, Norigill, Patrick Grant, and Jocelyn Gonzalez.
Starting point is 00:41:12 Thanks to you for listening. In a world that demands answers, all that I demand is that you share this episode with someone who you think would enjoy it. We will be back next week with even more How to Be a Better Human. At least I think we will be back. There is no way for me to know with certainty.

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