Huberman Lab - Dr. Jamil Zaki: How to Cultivate a Positive, Growth-Oriented Mindset
Episode Date: September 2, 2024In this episode, my guest is Dr. Jamil Zaki, Ph.D., professor of psychology at Stanford University, director of the Stanford Social Neuroscience Laboratory, and the author of the new book Hope for Cyn...ics. We discuss cynicism and its healthier, more adaptive alternative, healthy skepticism, and how embracing healthy skepticism can enhance both our emotional and physical health. We discuss the data on how cynicism affects us as individuals and in relationships, causing lower levels of happiness, poorer physical health, and reduced creativity, trust, and collaboration. He also explains novel data-supported tools that we can use to shift ourselves towards a more informed yet more positive worldview and how to adopt a mindset of “hopeful skepticism” — the ideal stance to navigate life. Dr. Zaki offers listeners a positive, hopeful view of humanity grounded in cutting-edge research from his laboratory and other top laboratories. He also offers science-supported protocols to navigate relationships in person and online better. Access the full show notes, including referenced articles, books, people mentioned, and additional resources at hubermanlab.com. Pre-Order Andrew's New Book Protocols: An Operating Manual for the Human Body: https://protocolsbook.com Thank you to our sponsors AG1: https://drinkag1.com/huberman Maui Nui Venison: https://mauinuivenison.com/huberman Joovv: https://joovv.com/huberman Waking Up: https://wakingup.com/huberman Function: https://functionhealth.com/huberman Timestamps 00:00:00 Dr. Jamil Zaki 00:02:12 Sponsors: Maui Nui, Joovv & Waking Up 00:06:59 Cynicism 00:12:38 Children, Attachment Styles & Cynicism 00:17:29 Cynicism vs. Skepticism, Complexity 00:23:30 Culture Variability & Trust 00:26:28 Sponsor: AG1 00:27:40 Negative Health Outcomes; Cynicism: Perception & Intelligence 00:35:59 Stereotypes, Threats 00:39:48 Cooperative Environments, Collaboration & Trust 00:44:05 Competition, Conflict, Judgement 00:48:46 Cynics, Awe, “Moral Beauty” 00:55:26 Sponsor: Function 00:57:13 Cynicism, Creativity & Workplace 01:04:19 Assessing Cynicism; Assumptions & Opportunities 01:11:11 Social Media & Cynicism, “Mean World Syndrome” 01:18:35 Negativity Bias, Gossip 01:24:03 Social Media & Cynicism, Polarization, “Hopeful Skepticism” 01:32:59 AI, Bias Correction 01:39:05 Tools: Mindset Skepticism; Reciprocity Mindset; Social Savoring 01:46:05 Tools: Leaps of Faith; Forecasting; Encounter Counting 01:51:33 Tool: Testing & Sharing Core Beliefs 01:58:09 Polarization vs. Perceived Polarization, Politics 02:06:06 Challenging Conversations, Questioning Perceptions 02:14:04 Zero-Cost Support, YouTube, Spotify & Apple Follow & Reviews, Sponsors, YouTube Feedback, Protocols Book, Social Media, Neural Network Newsletter Disclaimer & Disclosures
Transcript
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Welcome to the Huberman Lab Podcast,
where we discuss science
and science-based tools for everyday life.
I'm Andrew Huberman,
and I'm a professor of neurobiology and ophthalmology
at Stanford School of Medicine.
My guest today is Dr. Jamil Zaki.
Dr. Jamil Zaki is a professor of psychology
at Stanford University.
He is also the director
of the Social Neuroscience Laboratory at Stanford.
His laboratory focuses on key aspects
of the human experience, such as empathy and cynicism,
which lie at the heart of our ability to learn
and can be barriers to learning,
such as the case with cynicism.
Today, you'll learn the optimal mindsets to adopt
when trying to understand how to learn,
conflict resolution, and how to navigate relationships
of all kinds and in all contexts,
including personal relationships and in the workplace.
What sets Dr. Zaki's work apart from others
is that he's able to take laboratory research
and apply that to real world scenarios
to direct optimal strategies for things
like how to set personal boundaries,
how to learn information in uncertain
and sometimes even uncomfortable environments.
And then how to bring that to bear
in terms of your relationship to yourself,
your relationship to others,
and how to collaborate with others in more effective ways.
I wanna be very clear that today's discussion,
while focused on cynicism, trust, and empathy,
is anything but squishy.
In fact, it focuses on experimental data
derived from real world contexts.
So it is both grounded in solid research
and it is very practical such that by the end
of today's episode, you'll be armed with new knowledge
about what cynicism is and is not,
what empathy is and is not.
This is very important because there's a lot of confusion
about these words and what they mean.
But I can assure you that by the end of today's discussion,
you will have new frameworks and indeed new tools,
protocols that you can use as strategies
to better navigate situations and relationships
of all kinds and indeed to learn better.
I'd also like to mention that Dr. Zache has authored
a terrific new book entitled,
Hope for Cynics, The Surprising Science of Human Goodness.
And I've read this book and it is spectacular.
There's a link to the book in the show note captions.
Before we begin, I'd like to emphasize that this podcast
is separate from my teaching and research roles at Stanford.
It is however, part of my desire and effort
to bring zero cost to consumer information about science
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And now for my discussion with Dr. Jamil Zaki.
Dr. Jamil Zaki, welcome.
Thanks so much for having me.
Delighted to have you here.
And to learn from you, you have decided to tackle
an enormous number of very interesting
and challenging topics.
Challenging because my read of it, not just your book,
but of these fields and the science that you've done,
is that people default to some complicated states and emotions sometimes
that in some ways serve them well,
in some ways serve them less well.
So I'd like to talk about this at the level
of the individual and interactions between pairs
and larger groups and so on.
But just to kick things off, what is cynicism?
You know, I have my own ideas, but what is cynicism?
What does it serve in terms of its role in the human mind?
The way that psychologists think of cynicism these days is as a theory, a theory about human beings.
It's the idea that generally people at their core are selfish, greedy,
and dishonest. Now that's not to say that a cynical person will deny that somebody could
act kindly, for instance, could donate to charity, could help a stranger. But they would
say all of that, all of that kind and friendly behavior is a thin veneer covering up who we really are,
which is self-interested.
Another way of putting this is, you know, there are these ancient philosophical questions about people.
Are we good or bad, kind or cruel, caring or callous?
And cynicism is answering all of those in the relatively bleak way that you might.
I believe in your book you quote Kurt Vonnegut who says, we are who we pretend to be, so
we need to be careful who we pretend to be.
What do you think that quote means?
How do you interpret that quote?
Thanks for bringing that up, Kurt Vonnegut, one of my favorite authors. And to me, that quote is enormously powerful because it expresses the idea of self-fulfilling
prophecies.
You know, there's this subjective sense that people have that our version of the world
is the world, that we are passively taking in information veridically, dispassionately, and in fact
that's not the case.
We each construct our own version of the world.
And so, for instance, if you think about cynicism, right, are people kind or cruel?
That's pretty much an unanswerable question at the level of science.
It's a philosophical, some could argue even a theological question.
But it turns out that the way you answer that goes a long way in constructing and shaping
the life that you live, the decisions that you make. So cynics, maybe it's not so much
about who they pretend to be, but it's about who they pretend everybody else is. Right?
If you decide that other people are selfish, for instance, you'll be far less likely to
trust them.
And there's a lot of evidence that cynics, when they're put in situations with new people,
even when they interact with their friends, romantic partners, and families, that they
still have their guard up, that they're not able to make trusting
and deep connections with other people.
But guess what?
When you treat other people in that way, a couple of things happen.
One, you're not able to receive what most of us need from social connections.
There's one really classic and very sad study where people were forced to give an extemporaneous
speech about a subject
they don't know much about.
A very stressful experience that raised people's blood pressure.
Some of these folks had a cheerleader, not an actual cheerleader, but a friendly stranger
who was with them while they prepared saying, you've got this, I know you can do it, I'm
in your corner.
Other people had no support.
As you know, one of the great things about social support
is that it buffers us from stress.
So most people, when they had this friendly person
by their side, their blood pressure,
as they prepared for the speech, went up only half as much
as when they were alone.
But cynical people had a spike in their blood pressure that was indistinguishable in magnitude
whether or not a person was by their side or not.
One way that I think about this is social connection is a deep and necessary form of
psychological nourishment.
And living a cynical life, making the decision that most people can't be trusted
stops you from being able to metabolize those calories, leaves you malnourished in a social
way.
A second thing that happens when you choose to pretend that others are selfish, greedy,
and dishonest is that you bring out the worst in them.
There's a lot of research that finds
that cynical people tend to do things
like monitoring others, spying on them,
or threatening them to make sure
that that other person doesn't betray them.
But of course, other people can tell how we're treating them,
and they reciprocate our kindness
and retaliate against our unkindness.
So cynical people end up bringing out
the most selfish qualities of others,
telling a story full of villains,
and then ending up stuck living in that story.
How early in life does cynicism show up?
I'm thinking about Sesame Street characters,
which to me embody different
neural circuits.
You know, you've got Cookie Monster, some strong dopaminergic drive there, knows what
he wants, knows what he likes, and he's going to get it.
That great prefrontal system maybe.
Right.
Even if he has to eat the box in order to get to the cookie quicker.
You have Elmo who's all loving and you have Oscar the Grouch.
Somewhat cynical, but certainly grouchy.
And then in, you know, essentially every fairy tale
or every Christmas story or, you know,
there seems to be sort of a skeptic or somebody that can't be brought
on board the celebration that one would otherwise have. But even though kids are learning about
cynicism and grouchiness and curmudgeons, I often think about those phenotypes in older folks,
because that's how they've been written
into most of those stories.
I guess Oscar the Grouch is,
we don't know how old Oscar is.
If one observes children,
how early can you observe classically defined cynicism?
That's a great question.
Classically defined cynicism would be hard to measure
very early in life because you
typically measure it through self-report.
So people have to have relatively well-developed, elaborated stories that they can tell you
about their version of the world.
That said, one early experience and one early phenotype that's very strongly correlated
with generalized mistrust and unwillingness
to count on other people would be insecure attachment early in life.
So for instance, you might know, but just for listeners, insecure attachment is a way
of describing how kids experience the social world.
It's often tested using something known as the strange situation, where a one-year-old is brought to a lab with their caregiver, mother, father,
whoever is caring for them. They're in a novel environment and researchers are observing how
much do they explore the space, how comfortable do they seem. Then after that, a stranger enters the
room. A couple minutes after that, their mother leaves the room, or their caregiver leaves
the room, which is, of course, incredibly strange and stressful for most one-year-olds.
The caregiver then returns after a minute.
And what researchers look at is a few things.
One, how comfortable is the child exploring a space with their caregiver present?
Two, how comfortable are they when other people are around?
Three, how do they react when their caregiver leaves?
And four, how do they react at the reunion with their caregiver?
And the majority of kids, approximately two-thirds of them, are securely attached,
meaning that they are comfortable exploring a new space.
They get really freaked out, of course, as you might,
when their caregiver leaves,
but then they soothe quickly when their caregiver returns.
The remaining third or so of kids are insecurely attached,
meaning that they're skittish in new environments
even when their parent or caregiver is there.
They really freak out when their caregiver leaves,
and they're not very soothed upon their return. parent or caregiver is there. They really freak out when their caregiver leaves and
they're not very soothed upon their return. Now, for a long time, attachment style was
viewed in very emotional terms. And it is, it is an emotional reaction first and foremost.
But researchers more recently have started to think about, well, what are the cognitive
schemas? What are the underpinnings, the ways that children think when they are
securely or insecurely attached?
And one brilliant study used looking time.
Looking time in kids is a metric of what surprises them.
If something really surprising happens, they look for a very long time.
And researchers found that insecurely attached kids, when they saw a video of a reunion,
of a caregiver and infant acting in a way
that felt loving and stable,
they looked longer, as though that was surprising.
Kids who were securely attached
didn't look very long at those stable interactions,
but looked longer at interactions that were unstable.
Interesting.
It's almost as though there is a setup
that kids develop very early.
Can I count on people?
Am I safe with people?
And insecure attachment is a signal coming early in life,
no, you're not safe with people,
that I think, well, and the data show,
elaborates later in life
into mistrust in other relationships.
How different is cynicism from skepticism?
I can think of some places where they might overlap,
but cynicism seems to carry something of a lack
of anticipation about any possibility of a positive future.
Is that one way to think about it?
That's a very sharp way of thinking about it actually.
And I wish that people knew more about the discrepancy between these two ways of viewing
the world.
Cynicism and skepticism, people often use them interchangeably.
In fact, they're quite different,
and I would argue that one is much more useful
for learning about the world
and building relationships than the other.
Again, cynicism is a theory that's kind of locked in,
that no matter what people show you,
their true colors are, again,
untrustworthy and self-oriented. It's a hyper-Darwinian view, again, untrustworthy and self-oriented.
It's a hyper Darwinian view, right, that ultimately people are red in tooth and claw.
Skepticism is instead the, I guess, restlessness with our assumptions, a desire for new information.
One way I often think about it is that cynics
think a little bit like lawyers.
They have a decision that they've already made about you
and about everybody.
And they're just waiting for evidence
that supports their point.
And when evidence comes in that doesn't support their point,
they explain it away.
And you see this actually, that cynical people
will offer more ulterior motives
when they see an act of kindness,
for instance, they'll explain it away.
In that way, I think cynics actually are quite similar to the naive, trusting, gullible
folks that they love to make fun of.
Right?
Naiveté, gullibility, is trusting people in a credulous, unthinking way.
I would say cynicism is mistrusting people in a credulous, unthinking way. I would say cynicism is mistrusting people in a credulous and unthinking way.
So if cynics then think like lawyers, sort of in the prosecution against humanity, skeptics
think more like scientists.
Skepticism, classically in philosophy, is the belief that you can never truly know anything.
But as we think about it now, it's more the desire for evidence to underlie any claim
that you believe.
And the great thing about skepticism is it doesn't require an ounce of naivete.
You can be absolutely sharp in deciding, I don't want to trust this person or I do want
to trust this person or I do want to trust this person. But it allows you to update and learn from specific acts,
specific instances and specific people.
When I think about scientists,
one of the first things I think about is
not just their willingness,
but their excitement to embrace complexity.
Yes.
Like, okay, these two groups disagree
or these two sets of data disagree, and it's
the complexity of that interaction that excites them.
Whereas when I think of cynics in the way that it's framed up in my mind, which I'm
getting more educated now, but admittedly my understanding of cynicism is still rather
superficial.
You'll change that in the course of our discussion.
But that cynics are not embracing
the complexity of disagreement.
They are moving away from the,
certainly any notion of excitement by complexity.
It seems like it's a heuristic.
It's a way to simplify the world around you.
That's exactly right.
Phil Tetlock has a great term for this called integrative complexity.
To what extent can you hold different versions of the world, different arguments in mind?
To what extent can you pick from each one what you believe based on the best evidence
available?
And integrative complexity is a great way
to learn about the world and about the social world,
whereas cynicism, as you rightly point out,
is much more of a heuristic.
It's a black and white form of thinking.
And the really sad thing is that cynicism then puts us
in a position where we can't learn very much.
This is what in learning theory is called
a wicked learning environment.
Where, and I don't want to get too nerdy,
well I guess I can get nerdy here, Kesa.
You can get as nerdy as you want.
This audience likes nerdy.
So let's think in Bayesian terms, right?
So Bayesian statistics is where you have
a set of beliefs about the world,
you take new information in,
and that new information allows you to update your priors into a posterior distribution, into a new set of beliefs.
And that's great.
That's a great way to learn about the world, to adapt to new information and new circumstances.
A wicked learning environment is where your priors prevent you from gathering the information
that you would need to confirm
or disconfirm them.
So think about mistrust, for instance, right?
It's easy to understand why people mistrust.
Some of us are insecurely attached, and we've been heard in the past.
We're trying to stay safe.
We don't want to be betrayed.
This is a completely natural response.
It's a totally understandable response.
But when we decide to mistrust,
we never are able to learn whether the people
who we are mistrusting would have been trustworthy or not.
When we trust, we can learn whether we've been right or not.
Somebody can betray us and that hurts
and we remember it for years.
Or more often than not, the data turn out to show us they can honor that trust.
We can build a relationship.
We can start a collaboration.
We can live a full social life.
And it turns out that the problem is that trusting people incorrectly, you do learn
from.
But mistrusting people incorrectly, you don't learn from
because the missed opportunities are invisible to us.
Well, there's certainly a lot there
that maps to many people's experience.
So you pointed out that some degree of cynicism
likely has roots in insecure attachment.
That said, if one looks internationally, do we find cultures where it's very hard to find
cynics?
There could be any number of reasons for this.
Or perhaps even more interestingly, do we find cultures where there really isn't even
a word for cynicism?
Wow.
I love that question. There is a lot of variance in... The data on cynicism are much more local to the US,
typically.
I mean, for better and for worse, a lot of research on this is done in an American context.
But that said, there's a lot of data on generalized trust, which you could say is an inverse of
cynicism, right? So for instance, there are national and international samples of major surveys which ask people
whether they agree or disagree that most people can be trusted.
And there's a lot of variance around the world.
In general, the cultures that are most trusting have a couple of things in common.
One, they are more economically equal
than untrusting cultures.
So there's a lot of great work from Kate Willett
and Richard Wilkinson that they have a book
called The Spirit Level, where they look at inequality
across the world and relate it to public health outcomes.
And one of them is trust.
There's also variance in trust over time.
So you can look at not just are there places or cultures that trust more than others, but
when does a culture trust more or less?
And in the US, that's sadly a story of decline.
In 1972, about half of Americans believed that most people can be trusted.
And by 2018, that had fallen to about a third of Americans.
And that's a drop as big, just to put it in perspective, as the stock market took in the
financial collapse of 2008.
So there's a lot of variance here, both across space and time.
And one of the, not the only, but one of the seeming
characteristics of cultures that tracks that is how unequal they are. In part
because research suggests that when you are in a highly unequal society
economically, there's a sense of zero-sum competition that develops. There's a
sense that, wait a minute, anything that another person gets, I lose.
And if you have that inherent sense of zero-sum competition, then it's very difficult to form
bonds.
It's very difficult to trust other people because you might think, well, in order to
survive, this person has to try to outrun me.
They have to try to trip me.
They have to try to make me fail for themselves to succeed.
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What is the relationship, if any,
between cynicism and happiness or lack of happiness?
When I think of somebody who's really cynical, I think of an Oscar the Grouch or a curmudgeon-like
character.
As I ask this question, I'm thinking specifically about what you said earlier about how cynicism
prevents us from certain forms of learning that are important and very valuable to us.
Here's the reason why.
I'll give just a little bit of context.
I remember when I was a kid, my dad who went to classic boarding schools, he grew up in
South America, but he went to these boarding schools that were very strict.
He was taught, he told me, that to be cheerful and happy, people would accuse you of being
kind of dumb.
Whereas if you were cynical,
and you acted a little bored with everything,
people thought that you were more discerning.
But that he felt it was a terrible model
for going through life because it veered into cynicism.
My dad happens to be a scientist.
He's a, I think, a relatively happy person.
Sorry, dad, a happy person, seems happy,
but meaning he's a person who has happiness
and he has other emotions too.
I wouldn't say he's happy all the time,
but he experiences joy and pleasure in daily,
small things and big things in life.
So clearly he rescued himself from the forces
that were kind of pushing him down that path.
But that's the anecdote, but I use that question more
as a way to frame up the possible collaboration
between cynicism and exuding boredom or a challenge in shifting somebody towards happier
affect.
Yeah.
Because when I think about cynics, I think that they're like kind of unhappy people.
And when I think about people who are not very cynical,
I think of them as kind of cheerful and curious.
And there's some ebullience there.
They might not be Tigger-like in their affect,
but you know, they kind of veer that direction.
Andrew, I love this trip down memory lane.
I'm having all these childhood memories
of Tigger and Sesame Street.
There's so much in what you're saying.
I wanna try to pull on a couple of threads here
if that's okay.
First, and this one is pretty straightforward,
the effect of cynicism on well-being
is just really documented and quite negative.
So there are large prospective studies
with tens of thousands of people,
several of these studies, that measure cynicism
and then measure life outcomes in the years and decades afterwards.
And the news is pretty bleak for cynics, right?
So, absolutely lower levels of happiness, flourishing satisfaction with life, greater
incidence of depression, greater loneliness.
But you know, it's not just the neck up
that cynicism affects.
Cynics over the course of their lives
also tend to have greater degrees of cellular inflammation,
more incidence of heart disease,
and they even have higher rates of all-cause mortality,
so shorter lives than non-cynics.
And again, this might sound like, wait a minute, you go from a philosophical theory to a shorter
life.
The answer is, yeah, you do, because—and again, these are correlational studies, so
I don't want to draw too many causal claims, but they're quite rigorous in control for
a lot of other factors.
But I would say that this is consistent with the idea that really one of the great protectors of our health is
our sense of connection to other people and if you are unable or unwilling
to be vulnerable around others to really touch in to that type of connection it stands to reason that things like chronic stress and
isolation would impact not just your mind, but all through your body
and your organ systems.
So again, the news here is not great.
And I often think about one of the best encapsulations
of a cynical view of life comes from Thomas Hobbes,
the philosopher who in his book Leviathan said,
we need a restrictive government
because left to our own devices,
human life is nasty, brutish, and short.
And ironically, I think that might describe
the lives of cynics themselves more than most people.
So that's point one, right,
is that there is this pretty stark negative correlation
between cynicism and a lot of life outcomes
that we might want for ourselves.
But point two, I think, is related to what your dad
also noticed, which is that, right,
if cynicism hurts us so much, why would we adopt it?
If it was a pill, if there was a pill that,
as its side effects listed, depression, loneliness, heart disease,
and early death, it would be a poison, right?
It would have a skull and crossbones on the bottle.
But yet, we're swallowing it.
More of us are swallowing it than we did in years and decades past.
Why?
Well, one of the answers, I think, is because our culture glamorizes cynicism.
It's because of the very stereotype that your father pointed
out, which is that if you're happy, go lucky. If you trust people, that kind of seems dull.
It seems like maybe you're not that sharp. Maybe you don't understand the world. And
there is that strong relationship in our stereotypes, in our models of the world. Susan Fisk and
many other psychologists have studied warmth and competence, right?
How friendly and caring does somebody seem? And how able do they seem to accomplish hard
things? And it turns out that in many studies, people's perception is that these are inversely
correlated. That if you're warm, maybe you're not that competent. And if you're competent,
maybe you shouldn't be that warm. And in fact, if you tell people
to act as competently as they can,
they'll often respond by being a little bit less nice,
a little bit less warm than they would be otherwise.
There's also data that find that,
where people are presented in surveys
with a cynic and a non-cynic.
They're told about, here's one person,
they really think that people are great overall,
and they tend to be trusting.
Here's another person who thinks that people
are kind of out for themselves
and really doesn't trust most folks.
And then they'll ask those people,
who should we pick for this difficult intellectual task?
And 70% of respondents pick a cynical person over a non-cynic for
difficult intellectual tasks. 85% of people think that cynics are socially wiser, that
they'd be able, for instance, to detect who's lying and who's telling the truth. So most
of us put a lot of faith in people who don't have a lot of faith in people. Ironically, and even more ironically, we're wrong to do so.
Olga Stavrova, this great psychologist who studies cynicism, has this paper called
The Cynical Genius Illusion, where she documents all these biases the way that we think cynics are bright and wise,
and then uses national data, tens of thousands of people, to show
that actually cynics do less well on cognitive tests, on mathematical tests, that trust is
related with things like intelligence and education, and that in other work, this is
not from Olga Stavrova but from others, that actually cynics do less well than non-cynics
in detecting liars.
Because if you have a blanket assumption about people, you're not actually attending to
evidence in a sharp way.
You're not actually taking in new information and making wise decisions.
In other words, cynics are not being scientific.
Their hypothesis is cast, but they're not looking at the data equally.
We should remind people that a hypothesis is not a question.
Every great experiment starts with a question, and then you generate a hypothesis, which
is a theory or conclusion essentially made upfront, and then you go collect data,
and you see if you prove or disprove the hypothesis.
And you can never really prove a hypothesis.
You can only support it or not support it
with the data that you collect,
depending on the precision of your tools.
But that's very interesting,
because I would think that if we view cynics as smarter,
which clearly they're not as a group, right?
You're saying cynics are not more intelligent, right?
I believe that's covered in your book.
And if one knows that, then why do we send cynics
in kind of like razors to assess
what the environment is like.
Is that because we'd rather have others deployed for us to weed people out?
Is it that we're willing to accept some false negatives?
Meaning for those that I guess we're using a little bit of a semi-technical language
here, false negatives would be you're trying to assess a group of people that would be
terrific employees.
You send in somebody, interview them, that's very cynical.
So presumably in one's mind, that filter of cynicism is only going to allow in people
that are really, really right for the job.
We're willing to accept that there are probably two or three candidates that would also be
right for the job, but we're willing to let them go. Some false negatives as opposed to having someone get through the filter who
really can't do the job. We're willing to let certain opportunities go by being cynical
or by deploying a cynic as the, I'm imagining the person with the clipboard, very rigid.
Cynicism and rigidity seem to go together. So that's why I'm lumping
these kind of psychological phenotypes. No, I think that's absolutely right. And so
a couple of things. One, you know, you said that if we know that cynics aren't smarter than non-cynics,
why are we deploying them? Well, let's be clear. We know this, meaning you and I know this and
scientists know this, but the data show that most people don't know this. That we maintain the stereotype in our culture that being negative about people means that
you've been around the block enough times, that it is a form of wisdom.
So that's a stereotype that I think we need to dispel first of all.
But I do think that, to your point, when we deploy cynics out in the field, you know,
when we say, I'm going to be nice,
but I want somebody who's really pretty negative, who's really pretty suspicious to protect
me or to protect my community, I think that's a really, again, understandable instinct,
almost from an evolutionary perspective.
You know, we are built to pay lots of attention to threats in our environment and threats
to our community.
And in the early social world, you know, if you wind,
I mean, just to do some back of the envelope,
evolutionary psychology, if you wind the clock back
100, 150,000 years, what's, you know,
what is the greatest threat to early communities?
It's people, right?
It's people who would take advantage
of our communal nature, right? The's people who would take advantage of our communal nature.
The thing that allows human beings to thrive is that we collaborate.
But that collaboration means that a free rider, somebody who chooses to not pitch in but still
take out from the common pool anything that they want, can do exceptionally well.
They can live a life of leisure on the backs of a community that's working hard.
And if you select then for that type of person, if that type of person proliferates, then
the community collapses.
So it makes sense that we depend on cynics from that perspective, from a threat mitigation
perspective, from a risk aversion perspective.
But it doesn't make sense from the perspective of trying to optimize our actual social lives,
right?
And I think that oftentimes, you know, we are risk averse in general, meaning that we're
more scared of negative outcomes than we are enticed by positive outcomes.
But in the social world, that risk aversion is, I think, quite harmful in a lot of demonstrable ways.
Is cynicism domain specific?
And there again, I'm using jargon,
meaning if somebody is cynical in one environment,
like cynical about the markets,
like, well, things are up now,
but, you know, have an election come
so things can go this way or that way, depending on, you know, do they tend to be cynical
about other aspects of life, other domains?
So there's a little bit of data on this
and it suggests a couple of things.
One, left to our own devices,
our levels of cynicism tend to be pretty stable over time.
And also decline in older adulthood,
contra the stereotype of the curmudgeonly older person.
But another is that cynicism does tend to be
pretty domain general.
So for instance, cynics, you know,
this makes sense if you look at questionnaires
that assess cynicism, which are things like,
people are honest chiefly through fear of getting caught,
or most people really don't like helping each other.
I mean, if you're answering those questions positively, you're just not a fan of—
you're probably not great at parties, you're not a fan of people.
And it turns out that people who answer the—this is an old scale developed by a couple of psychologists
named Walter Cook and Donald Medley in the 1950s.
If you answer the Cook-Medley hostility scale, if you answer these questions positively,
you tend to be less trusting of strangers, but you also tend to, for instance, have less
trust in your romantic partnerships, you have less trust in your friends, and you have less
trust in your colleagues.
So this is sort of an all purpose view of the world,
at least as Cook and Medley first thought about it.
But I do want to build on a great intuition you have,
which is that different environments
might bring out cynicism or tamp it down.
And it turns out that that's also very true.
As trait-like as cynicism can be,
there's lots of evidence that the
type of social environment we're in matters a lot.
One of my favorite studies in this domain came from southeastern Brazil. There are two
fishing villages in southeastern Brazil. They're separated by about 30, 40 miles. They're
similar in socioeconomic status, religion, culture, but there's one big difference
between them. One of the villages sits on the ocean, and in order to fish on the ocean,
you need big boats, heavy equipment. You can't do it alone. You must work together. The other
village is on a lake where fishermen strike out on small boats alone, and they compete
with one another.
About 10 years ago, economists—this was a study led by Andreas Liebrand, a really
great economist—they went to these villages and they gave the folks who worked there a
bunch of social games to play.
These were not with fellow fishermen, but with strangers.
Games like, would you trust somebody with some money and see if they then want to share dividends with you? Or, given some money yourself, would you like
to share some of it with another person? And they found that when they start in their careers,
lake fishermen and ocean fishermen were equally trusting and equally trustworthy as well.
But over the course of their careers, they diverged.
Being in a collaborative environment
where people must count on one another to survive
made people over time more trusting and more trustworthy.
Being in a competitive zero-sum environment over time
made people less trusting and less trustworthy.
Now, one thing that always amazes me about this work
is that people in both of these environments are right.
If you're in a competitive environment,
you don't trust and you're right to not trust.
If you're in a collaborative environment,
you do trust and you're right to trust.
And this is from the point of view of economic games
and I think much broadly construed as well.
So one question then becomes, well, which of these environments do we want to be in?
Right?
I think the cost in terms of well-being and relationships is quite obvious if you're in
a competitive environment.
And then the second question, of course, is how do we put ourselves in the type of environment
that we want, knowing that that environment will change who we are over the course of
our lives.
So much of schooling in this country is based on,
at first, cooperation, like we're all gonna sit around
and listen to a story, and then we're gonna work
in small groups, but in my experience, over time,
it evolves into more independent learning and competition.
They post the distribution of scores,
that's largely the distribution of individual scores.
There are exceptions to this, of course.
I think I've never been to business school, but I think they form small groups and work
on projects.
It's true in computer science at the undergraduate level and so on.
To what extent do you think having a mixture of cooperative learning, still competition perhaps between groups, as well as individual learning
and competition can foster kind of an erosion of cynicism
because it sounds like being cynical is,
I don't wanna be hard on the cynics here,
but they're probably already hard on themselves
and everybody else.
We know they're hard on everybody else,
but oh, there was my presumption.
Okay, I'm going to stay open-minded.
Maybe they're not.
You'll tell me.
That they are, on average, less intelligent is what I'm hearing.
That there's something really big to be gained from anybody who decides to embrace novel
ideas, even if they decide to stick with their original decision about others or something.
Provided they explore the data in an open-minded way, even transiently, it sounds like there's
an opportunity there.
You gave a long-term example of these two phishing scenarios.
The neuroplasticity takes years, but we know neuroplasticity can be pretty quick.
I would imagine if you expose a cynic to a counter example to their belief that it's
not going to erode all of their cynicism, but it might make a little dent in that neural
circuit for cynicism.
Yeah, this is a great perspective.
And you know, a couple of things I want to be clear on.
One, I am not here to judge or impugn cynics.
I should confess that I myself struggle with cynicism
and have for my entire life.
Part of my journey to learn more about it
and even to write this book was an attempt
to understand myself and to see if it is possible
to unlearn cynicism because frankly I wanted to.
So you will get no judgment from me of people who feel like it's hard to trust.
I think that another point that you're bringing out that I want to co-sign is that saying
that competition over the long term, zero-sum competition can erode our trust, isn't the
same as saying that we should never compete.
Competition is beautiful.
I mean, the Olympics are going on right now, and it's amazing to see what people do when
they are at odds trying to best one another.
Incredible feats are accomplished when we focus on the great things that we can do,
and oftentimes we are driven to greatness by people we respect who are trying to be greater than us
So absolutely competition can be part of a very healthy social structure in a very healthy life
I think that the broader question is whether we can screw that competition at the level of a task or
at the level of the person
in fact a task or at the level of the person. In fact, there's a lot of work in the science of conflict and conflict resolution that looks
at the difference between task conflict and personal conflict.
You can imagine in a workplace, two people have different ideas for what direction they
want to take a project in.
Well, that's great if it leads to healthy debate
and if that is mutually respectful.
But the minute that that turns into blanket judgments
about the other person, oh, the reason
that they want this direction is because they're not so bright
or because they don't have vision
or because they're trying to gain favor,
that's when we go from healthy, skeptical conflict
into cynical and destructive conflict.
And you see this with athletes as well.
Athletes often are very good friends.
And some of the people that they respect the most
are the folks who they're battling.
In the case of contact sports and boxing,
literally battling,
but they can have immense and positive regard
for one another outside of the ring in those contexts.
So I think that there's a huge difference
between competition that's oriented on tasks,
which can help us be the best version of ourselves,
and competition that bleeds into judgment,
suspicion, and mistrust.
I'd like to take us back just briefly to these developmental stages.
Maybe I'm bridging two things that don't belong together, but I'm thinking about the young
brain, which of course is hyperplastic, and comparing that to the older brain.
But the young brain learns a number of things while it does a number of things.
It handles heart rate, digestion, et cetera, unconsciously.
And then in many ways, the neuroplasticity
that occurs early in life is to establish these maps
of prediction, you know, if, you know,
things fall down, not up in general.
Yeah.
Things fall down, not up and so on.
So that mental real estate can be used for other things
and learning new things.
So I'm thinking about the sort of classic example
of object permanence.
You show a baby a block or a toy,
and then you hide that toy, and they, at a certain age,
a very young age, will look as if it's gone,
and then you bring it back back and then they're amazed.
And then at some point along their developmental trajectory,
they learned object permanence.
They know that it's behind your back, okay?
And then we hear that characters like Santa Claus are real
and then eventually we learn that they're not
and so on and so on.
In many ways we go from being completely non-cynical
about the physical world to being,
one could sort of view it as cynical
about the physical world, right?
Like I love to see magic.
In fact, we had probably the world's best
or among the very best magicians on this podcast,
Ozzy Wind, he's a mentalist and magician.
And to see him do magic, even as an adult who understands that the laws of physics apply,
they seem to defy the laws of physics in real time.
And it just blows your mind to the point where you, like, that can't be, but you sort of
want it to be.
And at some point you just go, you know what?
It's what we call magic. So it seems to me that cynics apply almost physics
like rules to social interaction.
Like that they talk in terms of like first principles
of human interactions, right?
They talk about this group always this
and that group always that, right?
These like strict categories, thick black lines between categories as opposed to any
kind of blending of understanding or blending of rules.
And one can see how that would be a really useful heuristic, but as we're learning, it's
not good in the sense that we don't want to judge, but it's not good if our goal is to
learn more about the world or learn the most information about the world.
Can we say that?
Yes, and I appreciate you saying,
yeah, I also try to avoid good, bad language
or moral judgment, but I think that many of us
have the goals of having strong relationships
and of flourishing psychologically
and of learning accurately about the world.
And if those are your goals, I think it's fair to say that cynicism can block your way
towards them.
I love this, I've never thought about it in this way, but I love that perspective.
And there is almost a philosophical certainty.
Maybe it's not a happy philosophical certainty, but we love to, right, human beings love explanatory power.
We love to be able to have laws that determine what will happen.
And the laws of physics are some of our most reliable, right?
And really, we all use theories to predict the world, right?
I mean, we all have a theory of gravity that lives inside our head.
We don't think objects with mass attract one another, but we know if we drop a bowling ball on our foot, we're going to probably maybe not walk
for the next week or at least, right? So we use theories to provide explanatory simplicity
to a vast and overwhelmingly complex world. And absolutely, I think cynicism has a great function
And absolutely, I think cynicism has a great function in simplifying. But of course, in simplifying, we lose a lot of the detail.
We lose a lot of the wonder that maybe we experienced earlier in life.
And, you know, I do want to—your beautiful description of kids and their sort of sense of, I suppose, perennial surprise, makes me think about another aspect of
what we lose to cynicism, which is the ability to witness
the beauty of human action and human kindness.
My friend Dacher Keltner studies awe, you know, this emotion
of experiencing something vast and
also experiencing ourselves as small and a part of that vastness.
And he wrote a great book on awe.
And in it, he talks about his research where he cataloged what are the experiences that
most commonly produce awe in a large sample,
a large representative sample of people?
Now, I don't know about you, Andrew, but when I think about awe,
my first go-to is Carl Sagan's Pale Blue Dot.
This image of a kind of nebula band, you know, sort of cluster basically,
star dust really.
And there's one dot in it with an arrow and Carl Sagan says, that dot is Earth and every
king and tyrant and mother and father and every person who's ever fallen in love and
every person who's ever had their heart broken, they're all on that tiny dot there.
I go to that, I show that to my kids all the time.
When I think of outer space, I think of groves of redwood trees, I show that to my kids all the time. When I think of awe, I think of outer space.
I think of groves of redwood trees.
I think of drone footage of the Himalayas, right?
But Dacre finds that if you ask people
what they experience awe in response to,
the number one category is what he calls moral beauty.
Everyday acts of kindness, giving, compassion, and connection.
This is also related to what Dacher and John Haidt talk about in terms of moral elevation,
witnessing positive actions that actually make us feel like we're capable of more.
And moral beauty is everywhere.
If you are open to it, it is the most common thing that will make you feel
the vastness of our species. And to have a lawful physics-like prediction about the world that
blinkers you from seeing that, that gives you tunnel vision and prevents you from
experiencing moral beauty, seems like a tragic form of simplicity.
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I love that your examples of awe,
both pale blue dot and everyday compassion,
bridge the two, what I think of as time domains that the,
or I should say space time domains that the, or I should say space time domains
that the brain can encompass.
This has long fascinated me about the human brain
and presumably other animals' brains as well,
which is that we can sharpen our aperture to
something so, so small and pay attention to just
like the immense beauty and you know,
like I have a lot of ants in my yard right now.
And lately I've been watching them interact
because they were driving me crazy.
They were just like, you know,
they're like everywhere this summer and they were climbing
on me and I thought I'm just gonna like watch what they do.
And clearly there's a structure there.
I know Deborah Gordon at Stanford has studied
ant behavior and others.
And it's like, there's a lot going on there.
But then you look up from there, you're like, wow,
there's a big yard.
And then the sense of awe for me is that interactions
like that must be going on everywhere in this yard.
And it frames up that the aperture of our cognition
in space and in time, covering small distances quickly
or small distances slowly.
And then we can zoom out literally and think about us on this ball in space, right?
And that ability, I think, is incredible.
And that awe can be captured
at these different extremes of space-time cognition.
Amazing.
It seems to me that what you're saying
is that cynicism and awe
are also at opposite ends of the continuum.
And that's taking us in a direction slightly different than I was going to try and take us.
But I love that we're talking about awe because to me it feels like it's a more extreme example of delight.
And I'd like you to perhaps, if there's any examples of research on this, you know, touch on to what extent a sense of cynicism
divorces us from delight and awe,
or I guess their collaborator, which is creativity.
To me, everything you're saying about cynicism
makes it sound anti-creative, because you're,
by definition, you're eliminating possibility.
And creativity, of course, is the unique, original combination of existing things creative because you're by definition you're eliminating possibility and creativity of
course is the unique original combination of existing things or the creation of new
things altogether creativity.
So what if anything has been studied about the relationship between cynicism, I guess
we call it open mindedness and creativity and or awe?
Yeah great questions and there is some work on this,
and a lot of it comes actually
in the context of the workplace, right?
So you can examine, I mean,
these Brazilian fishing villages were after all workplaces,
right, that led people to more or less cynicism.
But other workplaces also have structures
that make people more or less able
to trust one another.
One version of this is what's known as stack ranking.
And this is where people, managers, are forced to pick the highest performing and lowest
performing members of their team and, in essence, eliminate the people who are at the bottom
10% every six or 12 months.
Stack ranking has thankfully mostly fallen out of favor in the corporate world, but it
was very de rigueur in the late 20th and early 21st century, up until 10 or so years ago.
And it still exists in some places.
And the idea, again, was if you want people to be creative, if you want them to
do their best, tap into who they really are. And who are we really? We are really a hyper-individualistic,
again, Darwinian species. It's really, stack ranking is a social Darwinist approach to
management. And the idea is, well, great, if you threaten people, if you make them want to defeat one
another, they will be at their most creative when they are trying to do that, right?
That it will bring out their best.
The opposite is true.
I mean, stack-ranked workplaces, of course, are miserable.
The people in them are quite unhappy and more likely to leave their jobs.
But some of the more interesting work pertains to what stack ranking does to creativity.
Because it turns out that if your job is to just not be at the bottom of the pile, then
the last thing you want to do is take a creative risk.
You do not want to go out on a limb.
You do not want to try something new
if other people are going to go after you for doing that.
And if you screw up or if it doesn't go well,
you're eliminated from the group, right?
So I think you're exactly right
that these cynical environments are also highly conservative.
I of course don't mean politically conservative.
I mean conservative in terms of the types of choices
that people make.
And that's sort of, I think,
at the level of individual creativity,
but there's also a cost at the level
of what we might call group creativity, right?
A lot of our best ideas come not from our minds,
but from the space between us, from dialogue, or from
group conversation.
And it turns out that in stacked rank, zero-sum environments, people are less willing to share
knowledge and perspective, because doing so amounts to helping your enemy succeed, which
is the same as helping yourself fail. So to the extent that creativity requires a sort of collaborative mindset, then cynicism
is preventative of that.
And there's actually some terrific work by Anita Woolley and colleagues that looks at
group intelligence, collective intelligence.
This is the idea that, of course,
people have levels of intelligence
that can be measured in various ways
and have various forms of intelligence as well.
But groups, when they get together,
have a type of intelligence,
and especially creative problem-solving intelligence
that goes above and beyond the sum of their parts,
that can't be explained,
and actually
in some cases is almost orthogonal to the intelligence of the individuals in that group,
right?
Controlling for the intelligence of individuals, there's a group factor that still matters.
And so Anita Woolley and others have looked at what predicts that type of collective intelligence,
and a couple of factors matter.
One is people's ability to understand each other's emotions.
So interpersonal sensitivity.
But another is their willingness to in essence pass the mic,
to share the conversation and to collaborate.
And so again, succeeding, thriving, optimizing,
and being creative, both at the individual
and at the group level, require environments
where we feel free and where we feel safe
and where we feel that contributing to somebody else
can also contribute to ourselves.
It's so interesting to think about all of this
in the context of neuroplasticity.
I feel like one of the holy grails of neuroscience is to finally understand, you know, what are
the gates to neuroplasticity?
We understand a lot about the cellular mechanisms.
We know it's possible throughout the lifespan.
We know that there's sure an involvement of different neuromodulators and so on, but at
the level of kind of human behavior and emotional stance, not technical,
not a technical term, but I'll use it,
of say being curious.
Like to me, curiosity is an interest in the outcome
with no specific emotional attachment to the outcome.
But of course we could say you're curious
with the hope of getting a certain result,
so one could modify it.
But there is something about that childlike mind, so-called beginner's mind, where you're
open to different outcomes.
It seems like the examples that you're giving keep bringing me back to these developmental
themes because if it's true that cynics, you know, exclude a lot of data that could be useful to them.
It seems that the opportunities for neuroplasticity are reduced for cynics.
To flip it on its head, to what extent are we all a little bit cynical?
How would we explore that?
If I were in your laboratory and you had 10 minutes with me, what questions would you ask me to determine how cynical I might be
or how not cynical I might be?
Well, the first thing I would do is give you that classic questionnaire from Cook and Medley,
which would just ask you about your theories of the world.
What do you think people are like?
Do you think that people are generally honest?
Do you think that they are generally trustworthy?
So it loads the questions or it's open-ended where I would, would you say what are people
like and then I would just kind of free associate about that?
No, it's a series of 50 statements and you're asked in a binary way, do you agree or disagree
with each of these statements?
Since then, Olga Stavrova and others have adapted, cooked medley and made it a shorter
scale and turned the questions into continuous one to nine or one to seven answers.
But generally speaking, these are discrete questions that numerically or quantitatively
tap our general theories of people.
If you were in my lab, I might also ask you to play some different economic games, you
know, the trust game being the number one that we might use here.
So I can explain it.
So the trust game involves two players, and one of them is an investor.
They start out with some amount of money, let's just say $10.
They can send as much of that money as they want to a trustee.
The money is then tripled in value.
So if the investor sends $10 in the hands of the trustee, it becomes $30.
The trustee can then choose to give back whatever amount they want to the investor.
So they can be exactly fair and give $15 back, in which case both people end up pretty much
better off than they would have without an act of trust.
The trustee can keep all $30 themselves, betraying the investor.
Or the trustee can give more than 50% back, like I said, well, I started out with nothing,
why don't you take two-thirds back?
And this is one terrific behavioral measure of trust, and it can be played in a couple
of different ways.
One is binary, where I would say, Andrew, you can send $10 to an internet stranger, or you
can send nothing, and they can choose to send you back half, or they can choose to send
you back nothing.
Would you do it?
Actually, I'm curious.
Would you do that?
Oh, I absolutely zip it over to them.
Yeah, I'm curious.
Great. And I'm willing to lose the money, so I do that? Oh, I absolutely zip it over to them. Yeah, I'm curious. Great.
And I'm willing to lose the money.
So I suppose that factors in as well.
Follow-up question.
In that type of study, what percentage of trustees
do you think make the trustworthy decision
of sending back the money?
55%. Yeah.
So your prediction there is quite aligned with most people's.
There's a great study by Fetschenhauer and Dunning that found that people, when they're
asked to forecast, they say, I bet 52, 55% of people will send
this money back, will make this binary trust decision.
In fact, 80% of trustees make the pro-social and trustworthy decision.
And again, what Fetch and Howard and Dunning found is that when we have negative assumptions,
we're less likely to send over the money and therefore less
likely to learn that we were wrong, right? And so that's one of, it's another
example of where cynical beliefs, I mean you're interested because you had the
belief that's a 50% chance but you still chose to trust, right? So from a
Bayesian perspective, when that person actually sent the money back, which they
would have an 80% chance of doing, and if I were to ask you again, what percentage of people give back,
you might update your perception.
Absolutely.
Right?
But without any evidence, you can't update your perception.
And this is just one of many examples.
It turns out that there's a lot of evidence that when asked to estimate how friendly, trustworthy, compassionate,
or open-minded others are, people's estimates come in much lower than data suggest.
And this to me is both the tragedy of cynical thinking, those heuristics that we're using,
and a major opportunity for so many of us.
It's a tragedy because we're coming up with these simple black and white physics-like predictions
about the world, and they're often wrong.
They're often unduly negative.
An opportunity because to the extent
that we can tap into a more scientific or curious mindset,
to the extent that we can open ourselves to the data,
pleasant surprises are everywhere.
The social world is full of a lot more positive and helpful and kind people than we realize.
The average person underestimates the average person.
This is not to say that there aren't people who do awful things every day around the world.
There of course are.
But we take those extreme examples and over-rotate on them.
We assume that the most toxic, awful examples that we see are representative when they're
not.
So we miss all these opportunities.
But understanding that, I hope, opens people to gaining more of those opportunities,
to using them and to finding out more accurate
and more hopeful information about each other.
There does seem to be a salience
about negative interactions or somebody stealing from us
or doing something that we consider cruel
to us or to others.
Nowadays with social media, we get a window into gosh,
probably billions of social interactions
in the form of comments and clap backs and retweets.
And there certainly is benevolence on social media,
but what if any data exists about how social media
either feeds or impedes cynicism,
or maybe it doesn't change it at all?
And I should say that there's also the kind of,
I have to be careful, I'm trying not to be cynical.
I maintain the view that certain social media platforms
the view that certain social media platforms encourage a bit more negativity than others.
And certainly there are accounts, I'm trying to think of like accounts like on Instagram, like Upworthy, which it's a whole basis is to, you know, promote positive stuff.
I like that account very much. But certainly you can find the full array
of emotions on social media.
To what extent is just being on social media,
regardless of platform, increasing or decreasing cynicism?
It's a terrific question.
It's hard to provide a very clear answer
and I don't want to get out over my skis
with what is known and what's not known.
Social media has been a tectonic shift in our lives.
It has coincided with a rise in cynicism, but as you know, history is not an experiment.
So you can't take two temporal trends that are coincident with one another and say that
one caused the other.
That said, my own intuition and a lot of the data suggest that in at least some ways,
social media is a cynicism factory, right? I mean, so let's first stipulate how much time we're
spending on there. I mean, the average person goes through 300 feet of social media feed a day.
Is that right? Yeah.
They've measured it in feet?
Approximately the height of the Statue of Liberty.
Yeah, so we're doing one Statue of Liberty worth of scrolling a day,
much of it doom scrolling, if you're anything like me at least.
And so then the question becomes, what are we seeing when we scroll for that long?
Who are we seeing? And are they representative of what people are really like?
And the answer in a lot of ways is no.
What we see on social media is not representative of the human population.
So there's a lot of evidence, a lot of this comes from William Brady, now at Northwestern,
and Molly Crockett, that when people tweet, for
instance, I mean, a lot of this is done on the site formerly known as Twitter, when people
tweet in outrage and when they tweet negatively and when they tweet about, in particular,
immorality, moral outrage, that algorithmically those tweets are broadcast further, they're
shared more.
And this does a couple of things.
One, it reinforces the people who are already tweeting in that way.
So William Brady has this great work using a kind of reinforcement learning model, right?
Reinforcement learning is where you do something, you're rewarded, and that reward makes you
more likely to do that same thing again.
And it turns out that Brady found that when people tweet in outrage and then get egged
on—and oftentimes I should say this is tribal in nature, it's somebody tweeting against
somebody who's an outsider and then being rewarded by people who they consider to be
part of their group.
When that happens, that person is more likely
in their future tweets to turn up the volume
on that outrage and on that moral outrage in particular.
So there's a sort of ratchet effect
on the people who are sharing.
But a second question becomes,
well, what about the people watching?
What about the rest of us?
Claire Robertson has a great paper on this where she documents that a vast majority,
I mean, 90 plus percent of tweets are created by the 10 percent of the most active users.
And this is in the political sphere.
And these are probably not representative, these folks,
not representative of the rest of us
in terms of how extreme and maybe how bitter
their opinions are.
And so we, when we're scrolling that statue
of liberty's worth of information,
we think that we're seeing the world.
We think that we're seeing our fellow citizens.
We think that we're getting a picture
of what people are like.
In fact, we're pulling from the fringes.
And what this leads to is a misconstrual of what the world is really like.
This is, by the way, not just part of social media.
It's also part of legacy media.
Communication theorists talk about something called the mean world syndrome, right, where
the more time that you spend looking at the news, for instance, the more you think violent
crime is up in your area, the more you think you're in danger of violent crime, even during
years when violent crime is decreasing.
I'm old enough to remember when Stranger Danger was this big, massive story and every time
you wanted cereal, the milk carton would have a picture of a kid who had been kidnapped
by a stranger.
And during that time, if you asked people how many kids are being kidnapped by strangers
in the U.S., they would in many cases say 50,000 children are being kidnapped each year
in the U.S. Can you imagine what the world would be?
There would be SWAT teams on every corner.
The real number in those years was closer to 100 kids per year.
Now let me be clear, each one of those is an absolute tragedy.
But there's a big difference here.
And oftentimes when we tune into media, we end up with these enormously warped perceptions
where we think that the
world is much more dangerous than it really is.
We think that people are much more extreme than they really are.
And because stories of immorality go viral so much more often than stories of everyday
goodness, I mean, I love Upworthy as well, but it's not winning right now in the social
media wars.
Not yet.
Not yet, not yet.
And so this leaves us all absolutely exhausted
and also feeling alone.
People who feel like, wow,
I actually don't feel that much outrage
or I don't want to feel that much outrage.
I actually don't want to hate everybody
who's different from me, for instance.
I'm just exhausted by all this.
We feel like, well, I guess I'm the only one because everybody else seems really excited
about this battle royale that we've put ourselves in.
But in fact, most people are just like the exhausted majority, right?
We're paying so much attention to a tiny minority of what the journalist Amanda Ripley calls conflict
entrepreneurs, people who stoke conflict on purpose that were confusing them with the
average.
So much there.
I have, I suppose, a mixed relationship to social media.
I teach there and I learn there and I also have to be very discerning
in terms of how I interact with it.
And you made this point that I've never
heard anyone make before, which is that many people feel alone
by virtue of the fact that they don't share
in this warring nature that they see on social media.
It's almost like sometimes I feel
like I'm watching a combat sport that
I don't feel quite cut out for. And then when I'm away from it, I feel better. But I like
everybody else, sometimes we'll get sucked into the highly salient nature of a combat
between groups on social media. It can be very alluring in the worst ways.
Yeah.
This mean world syndrome, what's the inverse of that?
The kind world syndrome, I suppose.
But attempts at creating those sorts
of social media platforms have been made.
Things like Blue Sky, which has other aspects to it as well.
But, and while it may be thriving, I like Blue Sky, which has other aspects to it as well.
And while it may be thriving, I don't know, I haven't checked recently, it seems like
people aren't really interested in being on there as much as they are these other platforms.
Clearly, the numbers play out that way.
Why do you think that is?
Well, we as a species, I think, are characterized by what we would call negativity bias, right?
Negative events and threats loom larger in our minds.
And that happens in a number of domains.
Our decision-making is negatively biased in that we'd prefer to avoid a negative outcome
than to pursue a positive outcome.
That's the classic work of Kahneman and Tversky, for instance.
The impressions that we form are often negatively skewed.
So classic work in psychology going back to the 1950s
shows that if you teach somebody about a new person
who they've never met and you list three positive qualities
that this person has and three negative qualities,
people will very much judge the person
on their worst qualities,
and also remember more about their negative qualities
than about their positive qualities.
And again, you can see why this would be part of who we are
because we need to protect one another.
We also tend to, by the way,
not just think in a negatively biased way,
but speak and share in a negatively biased way.
In my lab, we had a study where people witnessed
other groups of four playing an economic game
where they could be selfish or they could be positive.
And we asked them, okay,
we're gonna ask you to share a piece of information
about one of the people you were playing this game with for a future generation of participants.
Who would you like to share about? And when somebody in a group acted in a selfish way,
people shared information about them three times more often than when they acted in a generous way. So we gossip negatively.
And again, that gossip is pro-social.
The idea is, if there's somebody out there harming my community, of course I'm going
to shout about them from the rooftops because I want to protect my friends.
It's a very noble instinct in a way.
But we further found that when we actually showed a new generation of participants the
gossip that the first generation shared and we asked, hey, how generous and how selfish
were people in that first generation?
They vastly underestimated that group's generosity.
Does that make sense?
In other words, in trying to protect our communities, we send highly biased information about who's
in our community and give other people the wrong idea of who we are.
And I see that unfolding on social media every day of my life.
Every day that I'm on social media, I do try to take breaks,
but when I'm on there, I see it.
And to your question, you know, what do we do here?
You know, why don't positive networks, positive information, why doesn't it proliferate more?
I think it's because of these ingrained biases in our mind.
And I understand that that can sound fatalistic because it's like, oh, maybe this is just
who we are.
But I don't think that we generally accept our instincts and biases as a life sentence, as destiny.
A lot of us, well, human beings in general,
have the instinct to trust and be kinder
towards people who look like us versus people who don't.
For instance, who share our racial makeup.
None of us, I think, or a few of us sit here and say,
well, I have that bias in my mind,
so I guess I'm always going to be racially biased.
We try to counteract those instincts.
We try to become aware of those biases.
Depressed people have the bias to see themselves
as worthless and to interpret new information
they receive through that framework.
Well, therapy is the attempt to say,
I don't want to feel this way anymore.
I want to fight the default settings in my mind. I want to try to explore curiosity,
to explore something new. So to say that this toxic environment that we're in corresponds
with some of our biases is to me not the same as saying we are destined to remain in that
situation. Do you think it's possible to be adequately informed about threats,
to be able to live one's life in the most adaptive way while not being on social media,
none of the social media platforms? Can you have a great life that way, a safe life?
This is a quasi philosophical question,
but from my perspective, absolutely.
I mean, I think some of the threats that we learn about
on social media are simply wrong.
They're phantom threats.
We're made to fear something that actually is not happening,
made to fear a group of people who are not as dangerous
as they're made out to be on social media.
Of course, I think being informed about the world around us matters to staying safe.
But again, I think we can also more broadly construe what safety is.
You know, if being on social media makes you avoidant of taking chances on people, if it makes you
feel as though anybody who's different from you ideologically, for instance, is blood-thirsty
and extreme, that's going to limit your life in very important ways.
And you can talk about being safe in terms of safe from acute threats, but as we've talked
about, living a diminished and disconnected life
is its own form of danger over a longer time horizon.
So really, there are a lot of ways in which,
in the attempt to stay safe right now,
we introduce ourselves to long-term danger.
I'm not anti-social media,
but I have to circle back on this yet again.
Former guest on this podcast, one of our most popular episodes is with a former Navy SEAL,
David Goggins, who's known for many things, but chief among them is striving and pushing
oneself.
David has said many times that nowadays
it's easier than ever to be extraordinary
because most people are basically spending time
just consuming experiences on social media
and doing a lot less.
Just literally doing a lot less,
not just exercising and running as he does,
although by the way, he's in school to become a paramedic.
So he's essentially gone to medical school
and is always doing a bunch of other things as well.
He's also an intellectual learner.
Now, I don't know if I agree with him completely, but it's an interesting statement.
If social media is bringing out our cynicism, polarizing us, and perhaps taking away, I would probably agree with David,
at least to some extent, taking away our time
where we could be generative, writing, thinking,
socializing, building in other ways
that one builds their life.
Then I guess an important question is,
do you think social media could be leveraged
to decrease cynicism or as you referred to it,
to generate hopeful skepticism?
Like this notion of hopeful skepticism
as a replacement for cynicism
is something that is really intriguing.
Like what would that look like?
Like if we were just gonna do the Gdansk experiment here, skepticism as a replacement for cynicism is something that is really intriguing. What would that look like?
If we were just going to do the Gidonkin experiment here, what would a feed on social media look
like that fed hopeful skepticism as opposed to cynicism?
Here's a far out example.
I love this train of thoughts.
I'm going to try to take it to a logical conclusion that would never actually occur in real life.
But a great way to generate more accurate and hopeful skepticism, and by hopeful skepticism
I mean skepticism as we've described, a scientific mindset, a scientific perspective, and a curiosity,
a hunger for information.
And then the hopeful piece, I simply mean skepticism that begins with the
understanding that our defaults are often too negative. So that I'm going to be open
and I'm going to realize that my gut instinct is probably leading me towards the negative
and can be challenged, that I don't have to listen to it all the time. So just as a working
definition, I think that what I would want in a social media feed would
be for it to have more data.
If you could compel every person on earth to post to social media about what they're
doing today, about what they're thinking, about what they want, about their values,
right?
If you could compel each of course that's dystopic in many ways, but just as a thought
experiment.
And then people's feed was a representative sample of real people on the planet.
Real people and people who over time, as I scroll through my Statue of Liberty now, I
see what people are really like.
I see the people who are extreme and negative and toxic, but I also see, you know, a grandmother
who's driving her grandkids to hockey practice.
I see a nurse who's coming in to help an elderly patient.
You know, I see somebody who's made an unlikely connection with somebody who they disagree
with. A veridical, accurate feed, I think, would drive hopeful skepticism.
And that's, again, one of the things that has struck me most over the last few years
of doing this research, is that we stereotype hope and positivity, as you were saying earlier,
as kind of dim, naive, a rose-colored pair of glasses.
But in fact, I think what the data show us
is that we're all wearing a pair
of soot-colored glasses all the time.
And actually the best way to make people more hopeful
is to ask them to look more carefully,
not to look away, but look towards
in a more accurate and open fashion.
And there's one version of this that we've tried at Stanford in our own backyard.
So my lab and I, we've for years been surveying as many Stanford undergraduates as we can
about their social health.
So how connected are they?
How mentally healthy are they? And a couple
years ago, we asked thousands of undergraduates to describe both themselves and the average
Stanford student on a number of dimensions. For instance, how empathic are you? How empathic
is the average Stanford student? How much do you like helping people who are struggling? What do
you think the average Stanford student would respond to that? How much do you like helping people who are struggling? What do you think the average Stanford student would respond to that?
How much do you want to meet new people on campus?
How do you think the average student would respond?
And we discovered not one, but two Stanfords.
The first was made up of real students who are enormously compassionate,
who really want to meet new friends,
who want to help their friends when they're struggling.
The second Stanford existed in students' minds.
Their imagination of the average undergraduate was much less friendly, much less compassionate,
much pricklier and more judgmental than real students were.
So again, we've got this discrepancy between what people perceive and social reality. We found that students who underestimated their peers were less willing to do things like
strike up a conversation with a stranger or confide in a friend when they were struggling,
and that left them more isolated and lonelier.
This is the kind of vicious cycle of cynicism, right?
But more recently, my lab, led by a great postdoc, Ray Pei,
tried an intervention.
And the intervention was as simple as you can imagine.
It was show students the real data.
We put posters in a number of dorms, experimental dorms,
we called them, that simply said, hey, did you know?
95% of students at Stanford would
like to help their friends who are struggling.
85% want to make friends with new students.
We also worked with Frosh 101, a one-unit class that most first-year students take,
and showed them the data.
We're just showing students to each other.
And we found that when students learned this information, they were more willing to take social risks.
And six months later, they were more likely to have
a greater number of friends to be more socially integrated.
So here again is a tragic and vicious cycle,
but then there's a virtuous cycle that can replace it
if we just show people better information.
You know, again, I don't imagine that there'll ever be
a social media feed where everybody
has to post and you see an actually representative sample of the world.
But if we could, I do think that that would generate a more hopeful perspective because
the truth is more hopeful than what we're seeing.
Do you think there's a version of AI that is less cynical than people tend to be?
The reason I ask this is I'm quite excited about and hopeful about AI.
I'm not one of these, I don't know what you call them, but AI-
Doomers.
Doomers.
Yeah.
And it's here.
It's happening.
It's happening in the background now.
And I've started using AI in a number of different realms of life and I find it to be incredible.
It seems to me to combine neural networks and Google search with PubMed and it's fascinating.
It's not perfect.
It's far from perfect.
Right.
But that's also part of its beauty is that it mimics a human lack of perfectness well
enough that it feels something kind of like brain-like, personality-like.
You could imagine that given the enormous amount
of cynicism that's out there,
that some of the large language models that make up AI
would be somewhat cynical,
would put filters that were overly stringent on certain topics.
You also wouldn't want AI that was not stringent enough,
right, because we are already and soon to be using AI
to bring us information extremely quickly,
and the last thing we want are errors in that information.
So if we were to take what we know from humans and the data that you've collected and others
have collected about ways to shift ourselves from cynicism to hopeful skepticism, do you
think that's something that could be laced into these large language models?
I'm not talking about at the technical level.
That's certainly beyond my understanding, but could you build an AI version of yourself
that could forage the internet for news
and what's going on out there that is,
it's, you know, tune down the cynicism a little bit
since it's difficult to be less cynical.
In other words, could it do a better job
of being you than you,
and then therefore make you better?
Wow.
I love that question.
I think that there is, I could imagine an opportunity for that.
I think one roadblock that I don't think is insurmountable
but that you would need to face in that really fascinating goal
is that AI models are of course products of the data that we feed
them.
And so, if, you know, basically AI models eat the Internet, right, swallow it, and then
give it back to us in some form, to the extent that the Internet is asymmetrically waiting,
right, is over-waiting negative content and cynical content, then AIs that swallow that will reflect it as well.
I think that, and I could imagine,
and it's blowing my mind in real time to think about,
but you could imagine retuning the way
that AI takes information to account for negativity bias
and to correct, this is what you're getting at, I think, right?
To correct for that negativity bias
and then produce an inference that is less biased,
more accurate, and less cynical,
and then give that as a kind of digest to people, right?
So don't make me go through my social media feed,
go through it for me, correct, right, de-bias it, and
then give it to me in a more accurate way.
That's an incredible idea.
That's what I want.
I was thinking about my Instagram feed and cynicism versus hopeful skepticism versus,
I guess, awe.
And I'll use the following examples.
I subscribed to an Instagram account that I like very much
which essentially just gives me images
of beautiful animals in their ultimate essence.
It's an account by a guy named Joel Sartore
who works for National Geographic
and he's created what's called the Photo Ark.
He's trying to get images of all the world's animals
that really capture their essence
and many of them are endangered
and some very close to extinction.
Others are more prolific right now.
Nonetheless, I think of that account
as all goodness, all benevolence.
And then at the other extreme,
I subscribed to an animal account called Nature is Metal.
Right, we've actually collaborated with Nature is Metal
on a great white shark grabbing a tuna video
that I didn't take, but someone I was with took
and we got their permission to post it.
In any event, Nature is Metal
is all about the harshness of nature.
And then I think about like the Planet Earth series
hosted by David Attenborough and so forth,
which sort of has a mixture of beautiful ducklings,
but then also animals hunting each other
and dying of old age or of starvation.
And so the full array.
So I think about that as an example of,
if you look at nature is Metal long enough,
it's a very cool account.
I highly recommend people follow all three
of these accounts.
But if you look at it long enough,
you get the impression like nature is hard,
life is hard out there.
And it can be.
You look at the Sartore account
and you get the impression that animals are just beautiful.
They're just being them.
Yeah.
Right?
And he has such a, he has a gift for capturing
the essence of insects, reptiles, and mammals,
and everything in between.
So when I think about social media,
or I even just think about our outlook
onto the landscape of real life, non-virtual life.
I feel like the human brain potentially
can like all these things,
but what you're describing in cynicism
is the people that, for whatever reason,
they're skewed toward this view that life is hard
and therefore I need to protect myself
and protect others at all times.
In reality, how dynamic is cynicism?
Earlier, you described how it can be domain specific.
But if somebody is pretty cynical and they're older than 25, they're outside the developmental
plasticity range, what are the things that they can do on a daily basis to either tune
down their cynicism or create room for this hopeful skepticism in a way that enriches
them?
Let's just start with them because after all, they're cynics.
We can't bait them with the good that they'll do for the world, but they'll do that too.
What are some tools that we can all apply towards being less cynical?
It's a brilliant question and you're right.
I think a lot of us are very tuned into the metal side of life and heavy metal is great,
but life is not all metal.
So how do we retune ourselves?
I think about this a lot in part because over the last several years, I haven't just
been studying cynicism.
I've been trying to counteract it in myself and in others.
So I've focused on practical everyday things that I can do.
And I guess they come in a bunch of categories.
So I'm going to try to tick through them, but I really want to hear your thoughts.
The first has to do with our mindsets and the ways that we
approach our own thinking.
So I like to engage in a practice that I call being skeptical
of my cynicism.
So that is, in essence, taking tools from cognitive
behavioral therapy and applying them to my cynical
inferences.
So again, my default mode, my factory settings are pretty suspicious.
I want to lay my cards on the table.
It's ironic given what I study, but there we are.
So I often find myself in new situations suspecting people, mistrusting people, wondering if they
might take advantage of me.
And what I do these days that I didn't do in the past is say, well, wait a minute, Zaki,
where is this coming from?
You're a scientist.
Defend your inference.
Defend your hypothesis.
What evidence do you have to back it up?
And very often, I find that the evidence is thin to nonexistent.
So that challenge, that just unearthing of,
wait a minute, are you sure?
No, you're not, can tap into a little bit
of intellectual humility.
A second thing that I try to do is apply
what my lab and I call a reciprocity mindset.
That is understanding that, yes, people vary
in how trustworthy they are, but what you do also matters.
Research finds that when you trust people, they're more likely to become trustworthy
because they want to reciprocate. You've honored them in this small way and so they step up.
It's known as earned trust in economics. And when you mistrust people, they become less trustworthy.
So in my lab, we found that when you teach people this,
when you teach people to own the influence
that they have on others,
they're more willing to be trusting.
And when you're more trusting,
then of course the other person reciprocates,
which again, turns into this positive cycle.
So I try, when I make a decision as to whether or not
I'm gonna trust somebody, I think the default is to say,
whoa, I'm taking on this risk.
Is this a good choice for me?
And I try to rotate that a little bit and say,
what am I doing for the relationship here?
Is this act of trust maybe a gift to this other person?
How can it positively influence who they become in the course of this interaction?
And then a third thing on the sort of mindset side, and then we can get to some behaviors,
is what I call social savoring.
I do this a lot with my kids, actually.
Savoring is a general term for appreciating good things while they happen.
It's related to gratitude, but gratitude is for appreciating good things while they happen. It's related to gratitude,
but gratitude is more appreciating the things
that have happened to us in the past that are good.
Savoring is, let's grab this moment right now
and think about it.
So my kids and I started savoring practices
a couple of years ago.
I call it classes.
So, you know, I'll say,
today we're gonna do an ice cream eating class,
or we're gonna do a sunset watching class.
Cool, are you adopting children?
Applications are coming in now.
We're evaluating them on a rolling basis.
I've already graduated college.
But, so we'll just sit there, you know,
and eat ice cream slowly, you know,
not so that it melts, but we'll say, what are you enjoying about this?
Is it the texture?
Is it the flavor?
What do you wanna remember about this moment?
And I noticed more recently while working on this book
that all of this was sensory,
sunsets, somersaults, ice cream, you name it.
But it wasn't very social.
And what they were hearing from me about other people was negatively skewed,
because gossip is negatively skewed, right?
If somebody cut me off in traffic while I'm driving them to summer camp,
they learn all about that person, but they don't learn about the people
who are politely following traffic laws all around us, right,
which is 90-plus percent of drivers.
And so I started a practice of social savoring
where I try to share with my kids positive things
that I notice about other people.
You could call it positive gossip as well.
And one thing that I noticed is that that habit
of savoring for them changed my mental processing, right?
It actually changed what I noticed.
Because of course, if you're trying to tell somebody about something, you look for examples
that you can tell them about.
So a habit of action, of speech in that case, became a habit of mine.
So those three things, being skeptical of my cynicism, adopting a reciprocity mindset
and social savoring, those are three of the psychological pieces
and I can get to some actions,
but yeah, I wonder what you think of these.
I love those three and I love the distinguishing features
of savoring versus gratitude because there's so much data
to support gratitude practices
and I don't think I've ever heard
those two distinguished from one another, but clearly savoring things is going to be
equally powerful towards our neurochemistry and our well-being.
I love that you include both sensory and interpersonal aspects to this.
These are highly actionable, and I'm sure people are as excited about them as I am because
all this knowledge from the laboratory is indeed wonderful. But of course, we always want to know
what can we do now that you've made such a strong case for tuning down our cynicism a little bit in
order to make ourselves smarter, better, happier, and in touch with awe on a more regular basis.
happier and in touch with awe on a more regular basis.
Would love to hear about some of the actions one can take as well.
Yeah, so if you imagine the mindset shifts
that I've talked about as thinking more like a scientist
about the social world, then the second step to me
is to act more like a scientist in the social world.
The monk and author Pima Chodron, this great, great writer.
That's wonderful.
Has written beautifully about treating your life
like an experiment.
In this moment, you could interrupt the defaults.
You could interrupt the patterns
and look around more carefully.
And I try to do that.
And I encourage other people to do that as well. You know,
one form of this is what I call taking leaps of faith on other people, right? Collecting
more social data requires risk. So I try to do that. I try to take more risks, become
less risk averse in a social context. Now, this is not to say, you know, that I share
my bank information with a prince who's going gonna wire me $14 million, right?
You need to be calculated, you need to be smart
and safe in the risks that you take.
But I would argue that many of us are far too risk averse
in the social world.
And there are lots of ways that I try to do this
and lots of ways that people can do this.
One is to just be more open to the social world.
I'm an introvert, Andrew, I think you've said
you're an introvert as well, is that true?
I am.
Yeah, and so as introverts, we tend to think
that the social world is maybe tiring
and we need to recharge on our own.
It's completely valid, I experience that all the time.
I think that sometimes my introversion
morphs into something else
where I underestimate the joy of social contact.
You know, there's so many times that before a dinner party,
I would pay an embarrassing amount of money
for the other party to cancel on me.
I don't wanna be the person to cancel,
but I would feel so relieved if they canceled.
But then while I'm there and afterwards,
I feel totally fulfilled by the experience.
It's a little bit like running.
Running is another thing that I love,
but there are many times that before a run,
I think, gosh, I really don't wanna do this.
And then afterwards, I'm so grateful to have done so.
There's a bunch of research that finds that
people in general are like this.
If you ask them to forecast what it would be like to talk with a stranger, to open up
about a problem that they're having with a friend, to express gratitude, to try to help
somebody, even to have a disagreement around on ideological grounds, people forecast that
these conversations would be awful, awkward, cringe, painful,
and in the case of disagreement, harmful even.
This is work from Nick Epley, Juliana Schroeder,
and many others, by the way,
on something known as under-sociality.
And because we have these forecasts,
we simply don't pursue the conversations.
We don't go deeper, we stay on the surface.
Nick, Juliana, and others then challenge people. They say, go and do this, have this
conversation, then report back. And people's actual experiences are vastly
more positive and more fulfilling than their forecasts. So I try to remember
this in my own life. I try to realize when my forecasts are too risk-averse
and too negative and say, let me just jump in, you know, let me take this chance.
If it goes badly, well fine, and if it goes well, even better. The second piece
here though is not just to take those risks but to document their effects,
right? I call this encounter counting, right? So in essence, gathering new data from the world is great, but if you forget those data,
well then the effects might be short-lived.
I try to really remember when a social encounter is a mismatch with my expectations.
I have a relative who, for instance, I disagree with politically quite a bit.
And when I was working on this book, I said, let me take a chance.
We've known each other for 30 years.
We've never talked politics.
Let me try.
And so I invited her to have this conversation about an issue we really disagree on.
And we did not agree by the end of the conversation, but it was an immensely deep and meaningful
conversation.
And I actually felt like I knew her better,
even though we've been close for decades.
And I could just say, well, that was nice,
and then forget all about it,
and imagine that any future conversations
on disagreement would be terrible.
But I tried to write down in my journal,
sort of this is what happened,
this is how it counteracted my expectations,
try to lock in that learning from the social world so that pleasant surprises hopefully
aren't as surprising anymore.
I love those practices and thank you for reinforcing the process of reinforcing the experiences
because many times I'll be listening to an audiobook or I'll think of something when
I'm running and I'll put it into my voice memos or notes in my phone
and then I move them to this very notebook
or another similar to it and I'll go back and read it.
But many things don't get passed through the filters
that I forget because I didn't do that.
And we know this is one of the best ways
to solidify information is to think about experiences
and information after being exposed to it. This is true studying, this is one of the best ways to solidify information is to think about experiences and information after being exposed to it.
This is true studying, this is true clearly
for emotional learning and our own personal evolution,
which brings me to another example of somebody from the,
I don't know what to call them,
is it sort of philosophy, wellness, self-help space?
You mentioned Payne Wood Chodron, wonderful writer.
There's someone else more or less in that space,
Byron Katie, who a lot of her work
is about challenging beliefs by simply asking questions
about our core beliefs.
This is something that I've started to explore a bit.
Like one could have the idea that, you know,
good people always, you know, I don't know,
show up on time.
And wouldn't we all love to be punctual?
And as an academic, I confess,
for me, everything starts 10 minutes after the hour.
So we're consistently on time, but late, right?
So the non-academics, my friends from the military
have a saying which is,
five minutes early is on time, on time is late.
And if you're late, you better bring lunch, you know?
So that kind of thing.
In any event, the practice that she promotes,
in essence is to take a core belief
and then just start challenging it
from a number of different directions.
Is that always true?
You know, are there cases where that's not true?
What would that look like, et cetera,
as a way to really deconstruct one's own core beliefs,
which is, I think, a bit of what you're talking about.
And I feel like this could go in at least two directions.
You can have a core belief that leads
in the direction of cynicism that you can deconstruct
by just simply asking questions.
Is that always true?
Are there ever instances where that's not true?
And what would it mean if that weren't true
in a given instance, this sort of thing.
And then on the other side, where we tend to err
toward hopeful skepticism as opposed to cynicism,
there too, I could imagine it would be useful
to explore hopeful skepticism also as a scientist, right?
Are there cases where hopeful skepticism,
here I'm gonna be cynical, can really get us into trouble?
Yeah, yeah, yeah.
For instance, anyway, these I, obviously I'm going to be cynical, can really get us into trouble. For instance.
Anyway, these I, obviously I haven't run a study on this just because I came up with
this example on the fly, but does what I just described fit more or less into the framework
that you're describing?
Absolutely.
I think that it's in essence being skeptical about our beliefs, putting them through their
paces, right?
Kicking the tires on our own beliefs.
And again, this reminds me of cognitive behavioral therapy, right? A person who's socially anxious might tell
their therapist, I think all my friends secretly hate me. They might believe that to their
core. It might affect every decision that they make. And the therapist might challenge
them and say, well, wait, what's the evidence that you have for that? Are there any instances
in your entire life where that seemed to not be true?
And to your point from Byron Katie,
what would it mean if it weren't true?
So this is the bedrock of one of the most successful
forms of therapy for depression and anxiety
and phobia in the world.
You know, I do wanna also, I guess,
zoom in on something that you're sharing there
about our core beliefs.
Because I think that in addition to testing our core beliefs, one thing that I wish we
would do more is share our core beliefs.
Because I don't think we know what each other's core beliefs are.
And I think oftentimes, we think that we are more alone in our core beliefs than we actually
are.
So, this is true in our politics, for instance,
like the amount of people on,
from every part of the political spectrum
who want more compromise, more peace, and less conflict
is north of 80% in surveys that my lab has conducted.
But people don't know that.
And so the lack of evidence,
the lack of data about what other people want is a hindrance to the goals that we actually all share.
This is also true in workplaces.
So in the course of my work, I've done sort of some different projects with school systems, hospital systems, businesses.
And one of the things I love doing is starting with an anonymous survey of everybody in the
community.
And I ask, you know, how much do you value empathy and collaboration?
How much would you prefer a workplace or community defined by cooperation versus competition?
And invariably, and I'm talking about some places where you might imagine people would be competitive, invariably a super majority of individuals in those communities want compassion,
cooperation, and collaboration, right?
Much more than they want competition or isolation.
So one of the things that I love to do when I speak for those groups is to say, hey, look,
here are some data.
Look around you.
You've got 90% of people in this organization who want more cooperation.
So, if you just take a look in your periphery, almost everybody around you wants that as
well.
I also survey these communities and say, what do you think the average person would respond
to these questions?
And invariably, they're wrong.
And so I say, you have underestimated each other,
and now I'm giving you permission to stop.
And I think this is one of the other actions
that we can take if we're in a leadership position anywhere.
I think that looking for more data is great.
If you're a leader, you can collect those data,
and you can show people to themselves. You can unveil the core beliefs of your community. And oftentimes, those core
beliefs are incredibly beautiful and surprising to the people in those communities and give
them what I would call not peer pressure, but peer permission to express who they've been all along
I love that and one of the things that we've done on this podcast is to always invite
comments and questions critique and you know and so forth
In the comment section on YouTube and I always say and I do read all the comments and sometimes it takes me a while
And I'm still sifting through them. But I think comment sections can be, yes, they can be toxic in certain environments
and certain contexts, but they can also be tremendously enriching, not just for the reader,
but for the commenter and to see what people's core beliefs are really about.
Now, oftentimes comments are of a different form And that's okay, that's all right.
But I think that because of the anonymity involved,
I think I can see that now through the lens
of what you're saying as a license for people
to really share their core beliefs about something
as something that can be really informative
and really enriching.
Although I much prefer, I confess,
the model that you're presenting
where people are doing this in
real time, face to face, as opposed to just online.
As long as we're talking about polarization and the wish for less polarization, what are
the data saying about the current state of affairs?
We're recording this about three months or so out from an election or 90 some days or so from
an election, presidential election.
Without getting into discussions about political camps per se, what do your data and understanding
about cynicism and hopeful skepticism tell us about that whole process and how the two camps are presenting themselves.
There is so much to say about this.
I'm going to try to not give a lecture here, but like so many of the themes in this conversation,
right, I think that the headline for me when I look at the data on polarization, and I'm
going to talk about perceived polarization as well, is twofold.
One, it's tragic because we are underestimating one another.
And two, there's a lot of opportunity here because the delta between the world that we
think we're in and the one that we're actually in is great, and it's positive as well.
So there's a bunch of work on political perceptions.
This is work done by folks like Mina Chakara at Harvard,
my colleague Rob Willer in sociology at Stanford,
our colleague Rob Willer.
And a lot of this focuses on what people think
the average member of the other side is like.
So if you're a Republican,
what do you think the average Democrat believes?
What do you think they're like?
If you're a Democrat,
what do you think the average Republican is like?
And so I'll stop talking about Republicans and Democrats here
because a lot of these data are bipartisan.
The biases are pretty even across camps.
And it turns out that in all cases,
we are dead wrong about who's on the
other side. We're even wrong demographically about who's on the other side. For instance,
Democrats think that 25% of Republicans make more than $250,000 a year. The actual number
is 2%. But the stereotype of Republicans that Democrats hold is that
they're wealthy, I suppose.
Republicans vastly overestimate the percentage of Democrats who are part of the LGBTQ community,
for instance.
Again, it's just a cultural stereotype.
So we're wrong about even who's on the other side, but we're even more wrong about what
they believe and what they want.
So data suggests that there is perceived polarization, that is, what we think the other side believes,
is much greater than real polarization.
I mean, first of all, we are divided.
Let's stipulate that.
And those divisions can be really dangerous and are, in some cases, existential.
But the division in our mind is much greater than the division
that we actually have.
My late friend, Emile Bruneau, collected some data where he gathered Republicans and Democrats'
views on immigration.
He said, what would you want immigration to look like where zero is the borders are totally
closed and 100 is they're totally open?
And he plotted the distributions of what that looks like.
He also asked people on either side, what do you think the other side would respond
if asked that same question?
And he plotted those distributions as well.
Other side meaning which group?
If you're a Democrat, what do you think Republicans would want?
And if you're a Republican, what would Democrats want?
And the distributions are totally different. The distributions of our actual preferences are like a hill with two peaks,
right? So Republicans want more closed borders, Democrats want them more open, but they're not
that far apart, first of all, the means, and there's a lot of overlap in the distributions.
The distributions of our perceptions are two hills on opposite sides of a landscape.
Republicans think that Democrats want totally open borders and Democrats think Republicans
want totally closed borders.
And this, the same pattern plays out for all sorts of issues where we think the other side
is much more extreme.
We think the average member of the other side is much more extreme than they really are. There's also work on meta perceptions. What do you think the other
side thinks about you? And it turns out that people on both sides imagine that their rivals
hate them twice as much as their rivals really do. There's work on democratic norms that
my grad student Louisa Santos collected, where
we overestimate how anti-democratic the other side is by two times. And Rob has collected
data on violence. How much do you think the other side would support violence to advance
their aims? And here, the overestimates are 400%. So we think that the average person
on the other side is four times as enthusiastic about
violence as they really are.
We have an image in our mind of the other as violent extremists who want to burn down
the system.
And again, we've talked about the warped media ecosystem that we're in, and that probably
contributes here.
But the fact is that those misperceptions are making all the problems that we fear worse.
Because if you think that the other side is gearing up for war, what do you do?
You have to defend yourself.
And so we're caught in this almost cycle of escalation that really very few of us want.
Now, I want to be really clear here that I'm not saying that we don't have actual disagreements.
I'm also not saying that people
across our political spectrum are all peaceable and all kind.
There are absolutely extreme and violent people
around our country that represent their political views
in horrible and toxic ways.
But that's not the average.
And again, I want to get back to this point that the average person underestimates the
average person.
Not that we underestimate everybody, but that we're wrong about most people.
And so again, to me this is a tragedy and an opportunity.
Rob and Mina and lots of other people find that when you ask people to actually pay attention to the data,
when you show them, hey, actually, the other side fears violence just as much as you do,
when you show them that actually the other side is terrified of losing our democracy,
when you show them that the other side doesn't actually hate you,
that mitigates, that pulls back all of these escalatory impulses.
In essence, you can decrease the threat that people feel from the other side by showing
them who the other side really is.
I understand this is such a massive and toxic sort of environment that we're in.
I'm not saying that hopeful skepticism will solve our divided political landscape, will solve our problems.
But I do think it's worth noting how wrong we are and that being a little bit less wrong
can at least open a door, maybe let our minds wander towards a place of greater compromise
and peace, which is what most people actually want.
Wow.
I say that for several reasons.
First of all, I've never heard the landscape
described that way.
And I confess I didn't know that the landscape was
as toward the center as it turns out it is.
I have also many theories about how media and social media
and podcasts for that matter might be contributing
to this perceived polarization as opposed to the reality.
And there's certainly a lot to explore
in terms of what we can each and all do
to remedy our understanding of what's going on out there.
As a consequence, I'll ask,
can some of the same tools that you described
to better interact with one's own children,
with one's own self, with other individuals
and in small groups be used to sort of defragment
some of the cynicism circuitry that exists in us around this polarized, excuse me,
perceived highly polarized political landscape.
I love that clarification.
Yeah, absolutely.
I think that the answer is yes.
There is lots of evidence that we are actively avoiding
having conversations in part because of who we think the other side is.
There was an amazing study that was conducted
during Thanksgiving of 2016, which as you may recall,
was directly after a very polarizing election.
And researchers used geo-tracking on people's cell phones
to examine whether, in order to
go to Thanksgiving dinner, they crossed between a blue county into a red county or a red county
into a blue county.
In other words, are they going into, and I'm using air quotes here, quote unquote, enemy
territory for Thanksgiving dinner.
And they used that as a proxy of whether they're having dinner with people they disagree with.
And it turns out that people who crossed county lines,
who crossed into enemy territory, again in quotes,
this is perceived polarization,
they had dinners that were 50 minutes shorter
than people who were dining with folks
who presumably they agreed with.
So we're talking about forsaking pie, Andrew.
They're giving up pie in order to not talk
with people they disagree with.
And I think a lot of us are very skittish
about these conversations,
because if you believe that the other side
is a bunch of bloodthirsty marauders,
why would you want to talk with them?
Why have a beer with a fascist?
That's just not a great plan.
The truth though, is that when we can collect better data,
oftentimes we end up with better perceptions.
And I mean better in two ways,
one more positive and two more accurate, right?
Now, again, I wanna say that there are real threats
in our political environment.
I'm not asking anybody to make themselves unsafe in any way.
But in our lab, again, my wonderful graduate student, Luisa Santos, ran a study where we
had about 160 people, these are folks from all over the country, who took part in Zoom
conversations.
We made sure that they really disagreed about gun control, immigration, and climate change,
and they talked about those issues.
We asked them to forecast what those conversations would be like, and we asked other folks to
forecast what those conversations would be like.
And the forecasts went from neutral to negative.
Some people thought, it won't make any difference, and other people thought it would be counterproductive.
Some folks in our survey said, dialogue is dead.
There's no point in any of these conversations.
We then brought these folks together.
Oh, and I should say, among the people who were cynical about these conversations and
who forecasted that they would go poorly was us, the research team.
Louisa and I spent hours talking about,
what if people start to threaten each other
or dox each other or look up each other's addresses?
You know, Andrew, that we have institutional review boards
that make sure that we're keeping human subjects safe.
And the IRB wanted all sorts of safeguards in place
because we all thought that these conversations
might go really poorly.
After the conversations occurred, we asked folks who had taken part in them to rate how
positive they were on a one to one hundred scale.
And the most common, the modal response that people gave us was one hundred out of a hundred.
And it wasn't just that they liked the conversation.
They were shocked by how much they liked the conversation.
They also reported less negative emotion for the other side as a whole, not just for the
person that they talked with.
And they reported more intellectual humility, more openness to questioning their own views.
So here are conversations that we as a culture are actively avoiding because of our priors.
Our priors are wrong given the data, but we don't know that and we don't give ourselves
chances to learn that we're wrong because we don't collect the data.
And when we do collect the data, when we step in and take that leap of faith, take that
social risk, we are shocked and humbled and feel more positive
and maybe even feel a slightly greater sense of hope that there can be some way out of
this toxic environment that we're all trapped in.
Well, Jamil, Dr. Zaki, thank you so much for sharing your incredible,
like can only be described as wisdom
into this area of humanity, right?
I mean, to be a cynic is one potential aspect
of being human, but you've made very clear
that we have control.
There's plasticity over this aspect of ourselves.
If we adopt the right mindsets, apply the right practices.
And, you know, it's so clear,
based on everything you've shared today,
that, you know, humans are operating rationally
and yet irrationally at the same time.
I'm certainly not the first to say that.
But in the context of cynicism
and in the context of being happier individuals
and families and couples and groups,
to really take a hard look at how cynical we are
and to start to make even minor inroads into that
through belief testing.
You know, I wrote down as we were talking
that what I really feel you're encouraging us to do,
correct me if I'm wrong, I wrote down as we were talking that what I really feel you're encouraging us to do,
correct me if I'm wrong, is to do both internal and external reality testing in an effort
to move us away toward internal and external polarization.
I can't think of any higher calling than that.
You're giving us the tools and those tools are supported by data.
These aren't just ideas, they are data-supported ideas.
And I just want to thank you for your incredible generosity
in coming here today to talk about those ideas.
Your book is phenomenal.
I already learned so much from it,
and I highly encourage people to read it.
And what you've shared with us today is phenomenal.
And I do hope to have you back again to talk about another topic that you are expert in,
which is empathy, but we'll have to all wait with bated breath for that, myself included.
So once again, I just want to thank you for your time, the incredible work that you're
doing and the evolution that you're taking us on.
So on behalf of myself and everyone listening and watching, thank you ever so much.
Andrew, this has been an absolutely delightful conversation.
And I will say my forecast of it was very high, and it has exceeded that forecast.
I also just want to take a moment to thank you for your work as a science communicator. As somebody who believes in not just trying to generate knowledge, but also to share knowledge,
I think that it's absolutely one of the most important services that we can do as folks
who have been trained and learned all this stuff to bring that information to as many
people as we can.
And I think it's just, it's an incredible mission
and clearly has had such wonderful impact.
So it's an honor to be part of that conversation
and to be part of that effort.
Thank you, I'll take that in.
And it's a labor of love and an honor and a privilege
to sit here today with you.
So thank you ever so much and please do come back again.
I would love that.
Thank you for joining me for today's discussion with Dr. So thank you ever so much and please do come back again. I would love that.
Thank you for joining me for today's discussion
with Dr. Jamil Zaki.
To learn more about his work and to find a link
to his new book, Hope for Cynics,
please see the links in the show note captions.
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to stress control protocols related to focus and motivation. And of course, I provide the
scientific substantiation for the protocols that are included. The book is now available by presale
at protocolsbook.com. There you can find links to various vendors. You can pick the one that
you like best. Again, the book is called, Protocols, An Operating Manual for the Human Body.
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If you haven't already subscribed
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We have a foundational fitness protocol
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Thank you once again for joining me
for today's discussion with Dr. Jamil Zaki.
And last but certainly not least,
thank you for your interest in science.