Ideas - #3: How a dispute can lead to unity

Episode Date: August 20, 2025

Difficult conversations are almost always about something under the surface, and hidden. In his third Massey Lecture, Ian Williams illustrates what we’re listening for isn’t always obvious. He exp...lains how personal conversations aren't about finding answers — it's for communion. *The Massey Lectures originally aired in November of 2024.  

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Starting point is 00:00:00 Welcome to the dudes club, a brotherhood supporting men's health and wellness. Established in the Vancouver Downtown East Side in 2010, the dudes club is a community-based organization that focuses on indigenous men's health, many of whom are struggling with intergenerational trauma, addiction, poverty, homelessness, and chronic diseases. The aim is to reduce isolation and loneliness, and for the men to regain a sense of pride and purpose in their lives. As a global health care company, Novo Nordisk is dedicated to driving change for a healthy world. It's what we've been doing since 1923.
Starting point is 00:00:38 It also takes the strength and determination of the communities around us, whether it's through disease awareness, fighting stigmas and loneliness, education, or empowering people to become more active. Novo Nordisk is supporting local changemakers because it takes more than medicine to live a healthy life. Leave your armor at the door. Watch this paid content on CBC. Jim. This is a CBC podcast. Welcome to Ideas. I'm Nala Ayyed. If conversation is an art, many of us are playing roles written by other people. Our language arrives prepackaged. Even with those closest to us,
Starting point is 00:01:23 we reach for the safety of familiar scripts. Help me understand, we say. Or, What I hear you saying is self-help books teach us to fine-tune our interactions so we can get the most out of difficult conversations at work and at home. But in trying to perfect the way we speak to each other, we're often left grasping for what we really want. Communion, connection, consolation. In the third of the 2024 CBC Massey lectures, Ian Williams explores personal conversations, from the eerie silence of an unstaffed hotel in Japan
Starting point is 00:02:06 to the endless chatter of a Samuel Beckett character buried waist-deep in a mound of earth. He searches for new ways of speaking with others. Ian Williams is the author of seven books of fiction, non-fiction, and poetry. His first novel, Reproduction, won the Giller Prize in 2019, and he teaches creative writing at the University of Toronto. His Massey lectures are called What I Mean to Say, Remaking Conversation in Our Time. They were recorded on a cross-Canada tour
Starting point is 00:02:39 with stops in Sydney, Ecalewite, Saskatoon, Victoria, and Toronto. In a talk about conversations, there are examples of conversations. In each city, two other readers joined Ian on stage. So throughout this lecture, you'll also hear CBC Saskatoon's Leisha Grubinsky and Pratouche Daya. They play many different roles in this lecture, characters both real and imagined. One of the roles Leisha plays is Edna, a recurring character in the lectures, who pops up to offer editorial comments and disagreements. Today on ideas, from the Broadway theater in Saskatoon, Saskatchewan, Saskatchewan,
Starting point is 00:03:22 Here's Lecture 3, Ian Williams with personal conversations. Hi, good night, everyone. This is my very first time in Saskatoon. It's a province I've been meaning to get to for about five years now every summer, and it's finally happened, so I'm really happy to be here. It's only been a couple of days. But I feel like you're probably the least stressed province in Canada, right? We did a little field trip today, and all of our blood pressures, like, collectively,
Starting point is 00:03:57 from, like, Toronto pressures just kind of came down very, very nicely. It's wonderful. So this is Lecture 3. The middle chapter, you are the middle province, the middle child of Canada. So I really hope you enjoy this. This lecture is called Personal Conversations. The poet Ellen Bass writes, What if you knew you'd be the last to touch someone?
Starting point is 00:04:26 I'm staying at an unstaffed hotel in Japan. After three flights and 17 hours in the air, I'm greeted by the cool black face of a tablet in the lobby. I input my information. It thinks for a moment. Then it says, Welcome. There will be no tightly made beds on this trip.
Starting point is 00:04:48 No one to call a taxi, no one to serve breakfast. The hallways are barely lit. The walls are black, the carpet is red. On the way to my room, I don't encounter a single person. I only hear the breathing of the ventilation system. I imagine all the guests behind the black doors holding their breath and watching me through their peepholes as I walk by.
Starting point is 00:05:15 My room is so dark that I have to use the flashlight on my phone, to find the light switch. I sleep, I wake up, I turn on the TV, there are only a few channels, and most of them feature brightly colored game shows with upbeat hosts. I do not understand what they're saying or why they're so happy all the time,
Starting point is 00:05:37 but it's wonderful at first, the deep solitude of the unstaffed hotel. I am locked out of language, and therefore out of social intercourse. I will not be disturbed. In fact, this hotel does not even have a do not disturb doorhanger. Difficult conversations. These days, there's an endless supply of books on conversation,
Starting point is 00:06:04 usually difficult ones, replete with advice, rules, steps, examples, and flowcharts. As with self-help books generally, they promise to elevate you to a higher plane of being, in this case, as a suave and poised communicator. The people to thank or blame for the most recent wave of books about difficult conversations are from the Harvard Negotiation Project. Difficult conversations. Difficult conversations. How to discuss what matters most. Difficult conversations, the art and science of working together.
Starting point is 00:06:40 Difficult conversations in a week. Difficult conversations don't have to be difficult. Then there's how to have to have. difficult conversations about race. How to have anti-racist conversations. How to have difficult conversations at work. And more? How to talk to anybody.
Starting point is 00:06:58 How to talk with God. How to talk with friends. On the stroke of the new millennium, Douglas Stone, Bruce Patton, and Sheila Heen published difficult conversations how to discuss what matters most. They identify three types of conversations. The what happened conversation.
Starting point is 00:07:16 conversation. The feelings conversation. The identity conversation. Those categories help identify what a difficult conversation is truly about, an incident, feelings, or one's character. For the authors, the purpose of having difficult conversations, the why, is ultimately to resolve conflict. As for how to have a difficult conversation, they propose a process called learning conversations. in which you learn the other person's story, express your views and feelings, and then you problem-solve together. It's a kind of thesis, antithesis, and synthesis model.
Starting point is 00:07:58 Rules, rules, rules. Self-help books act as if, after a few tweaks, our conversations would proceed with emotional professionalism and flawless logic. And I don't know about you, but I simply don't engage with many people in my life in this register. Advice that aims to create procedural neutrality is hard to follow if you do, in fact, have a fiery stake in the conversation.
Starting point is 00:08:26 These books ask you to subordinate your position, at least temporarily, even in a case where you have been wronged for the sake of the conversation. In a heated moment, it's hard to follow the author's advice and focus not on what is true, but on what is important. truth is always important. No? Here are a few more self-help titles. How to Talk to Women. Get Her to Like You and Want You with effortless, fun conversation, and never run out of anything to say. How to Talk to Men, 59 secret scripts to Melt His Heart, Unlock What He's Thinking, and Make Him Want to Be With You Forever. And this one's my favorite.
Starting point is 00:09:13 A man's guide on how to save your marriage without having to talk about it. Skip for 25 years, and we get Charles Duhigg's super communicators. When you're in a conversational jam, Dohigg suggests that matching principle. So pretty much the matching principle is, identify what type of conversation you're in and respond by matching your partner. So if your partner is discussing their daughter's loser boyfriend,
Starting point is 00:09:42 then respond by sharing something about your family, preferably your daughter's loser boyfriend. The matching principle is not simply topical. If your partner's angry, you don't have to become angry, but you should respond in the register of emotion, like care, concern, acknowledgement of feelings. The point is that you're always calculating with these self-help books. Which conversation am I in?
Starting point is 00:10:11 What does my partner really mean? How can I match them? There's a meta-conversation running alongside our conversations that can be made explicit, albeit at the risk of being pedantic. Too much meta can be clumsy. If someone were to ask me, as teachers are trained to ask students, do you want to be helped, hugged, or heard? I'd probably cringe and say,
Starting point is 00:10:39 I want to be not patronized. But the poor partner is just following advice from these self-help books and identifying what kind of conversation we're in. They'd say... You sound angry. I'm exasperated. So we're talking about feelings? Could we actually deal with the issue instead of diagnosing the conversation?
Starting point is 00:11:00 You get the point. There's something avoidant and wooden about talking about conversations. Ideally, how we engage with each other should be intuitive. rather than robotic. Of all the bullets in all of the self-help books in the world, I like this one the best. We will make mistakes. We can't bring in renowned dramatists to script our difficult conversations.
Starting point is 00:11:29 Instead, real-life difficult conversations sound more like something out of an improv show. If you screw up, if you break character, don't lose heart. except that it's just part of the genre. The unstaffed hotel. No one serves breakfast at the unstaffed hotel. About 30 bowls of noodles are set out and covered with cling wrap. The instructions say,
Starting point is 00:11:59 please take only one bowl. Ghostly music plays in the background. Down the counter from the noodles are a microwave and two kettles of broth that you can pour into the noodles. Who would know if I helped myself to a second bowl? 30 bowls and only two Japanese men in the restaurant with me. They are seated along a bar overlooking the street.
Starting point is 00:12:25 They are dressed identically in black suits. I am wearing a denim tuxedo. I space myself according to their pattern, as if we were all at urinals. As I am finishing my meal, I wonder how to clear my dishes. I look around again. No employees, for real. The other two guests are eating contentedly and staring into the middle distance. Then tucked away in the corner, I see a sign for dirty bowls,
Starting point is 00:12:54 spoons, and chopsticks. Personally, I was hoping for more intrigue. I have no occasion to talk to the suited men. The hotel preempts every question I have with a sign. A sign for extra towels, for recycling, it makes all conversation unnecessary. Identity. A difficult conversation is often tied to someone's identity. When I was young, people who at the means went on trips after high school to find themselves. These days, young people build and declare their identities more deliberately. The whole business of identity is fraught.
Starting point is 00:13:38 Is identity inevitable? the way a body is? To what degree can it be changed? Does it give us insider knowledge into a worldview? Here I raise identity to remind us that it operates powerfully within a conversation, both in the interactive dynamics and the positions that a partner might hold.
Starting point is 00:14:00 The intersections of history, demographics, social capital, as well as the available options for being, for example, L or G or B, or T, or Q, or plus, often lead to elaborate, categorical, pre-packaged definitions of the self, especially among millennials and younger. It's not uncommon to see the bio of an emerging writer like, I am a queer, Latin X, neurodivergent, poet activist, whose work sits at the intersection of feminist, anti-racist, and anti-colonial praxis.
Starting point is 00:14:37 Uh-oh. Here comes Edna for me. Clunky, sure, but there's something to be said for making these categories visible, especially if they've been suppressed. Fair. Disturbances to these checklist identities have the power to destabilize or threaten the person themselves, hence why they are so fiercely defended. Especially if the person believes that identity is something stable and intrinsic, rather than malleable and. and applied. They're terror.
Starting point is 00:15:11 What am I without my identity boxes? It is as if we are all being asked to choose where we stand on various categories, race, gender, class, and once we have positioned ourselves in enough of these categories, then Shazam, we come into existence as social beings. Identity is thrust upon us too. While I don't walk around with a chain of identity around my neck, I do wonder, how is my identity or presence a threat to you in this conversation? This happens especially when your identity at that moment is normative,
Starting point is 00:15:48 and mine has caused a sensitivity that forces the conversation to retreat to politeness. But I tend to believe, at least in this decade of my life, that there is a core human that is neither gendered nor racialized, a sensing, perceiving, being that exists in transience. A bit utopian. I'm not sure we can separate ourselves from those forces that create categories of class, race, gender, etc. Feel free to disagree.
Starting point is 00:16:22 I find it useful to go forward with a healthy dose of doubt about my own beliefs. If you meet me on the street and bring up this point in 10 years, I bet my position will have evolved. There's always a chance that I may be wrong. The unstaffed hotel. At the unstaffed hotel, I am a blur of productivity. I work until I've eaten all of the food that I brought with me.
Starting point is 00:16:49 It's not possible to order room service. I tough it out. I breathe all of the oxygen in the room. The air gets stale. I try to open the window, but it's jammed. this is my chance I press chat on the tablet a bunch of subject options appear
Starting point is 00:17:08 I ignore them all and click contact the operator I type How do you open the window? The operator replies Turn the handle 90 degrees and press the button at the bottom to release I type
Starting point is 00:17:25 I tried that but one of the handles is broken The operator thinks for a while perhaps consults remotely with someone else. Ben replies, I'm sorry. The law of the city prevents window opening so pedestrians can't get hurt by material dropped out of the window.
Starting point is 00:17:43 I'm struck by the reason. If anything, I was expecting her to say suicide prevention. I type... That's unfortunate. She replies... I'm very sorry. It is the law. I linger.
Starting point is 00:18:00 I linger. At some point, the operator became a she. When it is clear that the conversation is over, I type... Okay, have a good night. And she responds... Sorry. That's sorry. I felt like I was home in Canada again.
Starting point is 00:18:21 I hang up and I look at the crown of a pedestrian's head. I can't even see her mouth from this angle. Other considerations. If I were to write a self-help book on difficult conversations, I would add two considerations to all the rules and steps that preceded me. The first is, what is the truth, and how do I know that? This asks us to account for our sources. It may be hard to locate the root of a feeling or a received truth from childhood or a mood in the air,
Starting point is 00:18:57 but this question of knowing, an epistemological one, is necessary to substantiate our place in a conversation. Sometimes there is no single truth. In that case, I need to consider what is at stake for my partner and me. Are the stakes equal? It may well be that they have more to lose in a conversation, so they avoid having it, or wave a broken bottle around while we're talking.
Starting point is 00:19:25 The second consideration is, should I speak from a cool place or a warm place? That is, should I speak dispassionately, relying mostly on logic, or should I speak out of passion and let my convictions be known by the force of my belief? Speaking from a cool place usually establishes the territory is neutral and the battle as logical. Note the language of warfare here. While speaking from a warm place conveys the importance of the issue,
Starting point is 00:19:57 and adds a human element to the argument. If, for example, you consider yourself an environmentalist and you're seated next to a climate denier at a wedding reception, you could coolly assail the denier with evidence, or you could go Greta Thunberg on him. How dare you and such? To be fair, Thunberg addressed the UN with facts, too. I hope you're not mocking her.
Starting point is 00:20:26 No, no. Indeed, my question is better formulated, not as an either-or, but as, how much of drink A should I mix with drink B until we're all having a good time? There's a lot of useful advice in self-help books about difficult conversations, and the authors mean well. But the takeaway, it seems to me, is that we have all been manipulated by strategic people. You know where we're going. From my room in the unstaffed hotel, my sight line is the top limbs of trees. When I stand up and look down, I see tombstones through the leaves.
Starting point is 00:21:11 Needless to say, no noise floats up from down there. The tombstones are shaped like buildings and arranged in an orderly grid, like streets. Without my glasses, the cemetery looks like a city. Einstein's wife. In 1914, Albert Einstein penned a nasty letter to his wife, Malava Maric, that laid out the future conditions of their marriage. A, you will make sure, one, that my clothes and laundry are kept in good order.
Starting point is 00:21:46 Two, that I will receive my three meals regularly in my room. Three, that in a bedroom and study are kept neat, and especially that my desk is left for my use. only. B, you will renounce all personal relations with me insofar as they're not completely necessary for social reasons. And specifically, you will forego. One, my sitting at home with you. Two, my going out or traveling with you. C, you will obey the following points in your relations with me. One, you will not expect any intimacy from me, nor will you reproach me in any way. Two, you will stop talking to me if I requested.
Starting point is 00:22:26 And three, you will leave my bedroom or study immediately without protest if I request it. D, you will not belittle me in front of our children, either through words or behavior. Malava was the only female physicist in Einstein's class. She was his true intellectual companion. I'm not sure what led to this bitter marital list. of demands. To be absolutely honest, I don't want to investigate too deeply. In our time, revered men have been exhumed and assassinated for their characters. Picasso was canceled a few years ago, for example. Consequently, their genius becomes complicated, their mythology enlarged,
Starting point is 00:23:11 their allure both inexplicable and undeniable. Maybe for you, or maybe you mean this, in the way we find true crime stories compelling. I've slotted Einstein into this kind of man whom I'd rather not know too much about. Suffice to say that around the time of his letter to Malava, Einstein was already corresponding with another woman. Those letters don't have demands. And in any case, I'm more interested in Einstein's wife than Einstein himself.
Starting point is 00:23:44 Item C2 is the condition that stabs me. He will stop talking to me if I request it. What was it like to share a house with a genius who did not want to talk to you? It must have seemed like he was saving all of his deep thoughts and humanitarian activism for other people. If I were Malava, I'd question whether I was getting the real Einstein or whether his friends were. I would wonder whether the pain in my ankle
Starting point is 00:24:14 qualified as a functional marriage conversation. Maybe only if it impeded my ability to bring him dinner. I hope that Malava had at least one friend who came over when Einstein was at his office writing theories. I hope she had a friend who sat down at tea and called Einstein Einstein and drew equations on the back of envelopes for her to test, a friend who laughed and smoked and plucked gray hair from Malava's head. Good conversations are among the most sublime human experience.
Starting point is 00:24:52 experiences. To deny someone verbal contact is to me as cruel as denying someone touch. This reminds me of Harry Harlow's experiment with the baby monkeys and the Terry Cloth mothers. Possibly the deprivation of language is a form of abuse. Too far? Einstein's wife deserved better. Virginia Woolf at the point of suicide was sure of for husband Leonard's constancy. She wrote, You have given me the greatest possible happiness.
Starting point is 00:25:30 Everything has gone from me but the certainty of your goodness. And Vladimir Nabokov talked to his wife, Vera, about everything. Yes, I need you, my fairy tale. Because you're the only person I can talk with about the shade of a cloud,
Starting point is 00:25:48 about the song of a thought, and about how when I went out to work today and looked at a tall sunflower in the face, it smiled at me with all of its seats. Initially, Malava accepted the conditions of Einstein's letter, but three months afterward, she left him and took the two children. Five years later, on Valentine's Day, 1919, they divorced. Einstein married his cousin that same year. At the unstaffed hotel, I hear the rustling of plastic in the hallway. A service worker.
Starting point is 00:26:29 I rushed to the peephole, which, by the way, is really low, below the level of my nipple, hoping to catch sight of someone. But by the time I arrive, there is no one there, just the black walls and the red tongue of carpet in the hallway. As I'm walking away from the peephole, I hear someone sneeze and I can't help myself. I say, bless you.
Starting point is 00:27:00 On Ideas, you're listening to the 2024 CBC Massey Lectures What I Mean to Say, remaking conversation in our time by novelist and poet Ian Williams. You can hear ideas on CBC Radio 1 in Canada, on US Public Radio, across North America on Sirius XM,
Starting point is 00:27:21 on World Radio Paris, in Australia, on ABC Radio National, and around the world at cbc.ca.ca slash ideas. You can also find us on the CBC News app and wherever you get your podcasts. I'm Nala Ayyed. Welcome to the dudes club, a brotherhood supporting men's health and wellness. Established in the Vancouver downtown east side in 2010,
Starting point is 00:27:50 the dudes club is a community-based organization that focuses on indigenous men's health, many of whom are struggling with intergenerational trauma, addiction, poverty, homelessness, and chronic diseases. The aim is to reduce isolation and loneliness, and for the men to regain a sense of pride and purpose in their lives. As a global health care company, Novo Nordisk is dedicated to driving change for a healthy world. It's what we've been doing since 1923. It also takes the strength and determination of the communities around us, whether it's through disease awareness, fighting stigmas and loneliness, education, or empowering people to become more active. Novo Nordisk is supporting local changemakers because it takes more than medicine
Starting point is 00:28:33 to live a healthy life. Leave your armor at the door. Watch this paid content on CBC Gem. Guess who just bundled their home in auto with Desjardin insurance? Well, look at you, all grown up in saving money. Yes, I am. Mom told you to do it, didn't she? Yes, she did. Get insurance that's really big on care. Switch and you could save up to 35% on home insurance when you bundle home and auto. Dejardin Insurance, here for your home, auto, life, and business needs. Certain conditions apply. In the third 2024 CBC Massey lecture, novelist and poet Ian Williams turns to personal conversations. There's a whole cottage industry devoted to teaching us
Starting point is 00:29:23 how to have better conversations. But difficult conversations are almost always about something other than what's happening on the surface. And what we're actually looking for in a conversation isn't always answers. It's communion. From the Broadway theater in Saskatoon, Saskatchewan, here's Ian Williams with personal conversation.
Starting point is 00:29:46 Breaking Up There's an episode of Portlandia Breaking Up in which a woman is fed up with her man-child partner she frames the problem in terms of the quality of their conversations I am done with this you don't ask me about my day or my job
Starting point is 00:30:10 we never go to museums you don't talk to me about books you're reading Claire I'm sorry how was it a day Do you want to go to the museum? How is the job? Did I tell you about the book I read? I want you to move out, Doug. The postmortem of a relationship might reveal an imbalance of communication, a lack of depth, attempted excavations that reveal nothing under the surface,
Starting point is 00:30:34 impatience that manifests as frosty silence when one falters to find one's thoughts, a state of suspension after throwing a heavy ball toward the partner. The partner's triumphant return to themselves, speaker and subject, so I've heard. But hey, not everybody wants the same thing from their conversations or their relationships. And in that case, a simple do unto others dictum will do. A life coach would take Claire's side during the first consultation.
Starting point is 00:31:05 They might go so far as pathologizing Doug and ordering Claire to cut him off. But if your partner is not, in fact, a member of the dark triad, Then what? Do we only speak to gracious people? If possible. How are we supposed to engage with difficult people? We don't.
Starting point is 00:31:26 Do we go Einstein on them? Well, not so extreme. Do we punish people for being inconvenient to us? They brought it on themselves. Is there a way to stay in that relationship that is helpful developmentally to the problematic partner and to ourselves? Okay, okay, Mother Teresa. What does one need to say to them? or show them, and what adjustments does one need to make within oneself to actually be in conversation
Starting point is 00:31:52 with them? I occasionally wonder what happens to flawed conversational partners who keep getting cut off by others. In Portlandia, Doug's best shot at sustaining a relationship is with Claire, but Claire, she could be with anyone. Without Claire, Doug is like an astronaut whose cable has been cut. He will drift slowly away from the rest of us into oblivion. I hear a vacuum in the hallway. Surely there must be a human being attached. I rush back to the peephole. This time I see someone, a young Japanese man with dyed blonde hair.
Starting point is 00:32:38 His shirt is untucked as if he expects not to be seen today. He's vacuuming erratically, turning the machine on. off and on frequently. He's concentrating on all the spots that he misses. I know I shouldn't disturb him with small talk about hotel design. He looks as if he's searching for footprints so he can vacuum all traces of himself from the red tongue. What if we have no one to talk to?
Starting point is 00:33:07 I've presumed here that we all live in readily social environments, where there's a constant stream of glittering people to talk to, if we'd only engage, but I know this is untrue. In Samuel Beckett's play Happy Days, Winnie is buried to her waist in sand while delivering a garrulous monologue that is occasionally punctuated by her husband, Willie. His presence for most of the play is forgotten.
Starting point is 00:33:37 Yet, Winnie cannot speak without him. Ah, yes. If only I could bear to be alone, I mean, Praddle away with not a soul to hear. Not that I flatter myself, you hear much, no willy, God forbid. Days, perhaps, when you hear nothing. But days too, when you answer.
Starting point is 00:34:04 So that I may say at all times, even when you do not answer, and perhaps hear nothing. Something of this is being heard. I'm not merely talking to myself. that is in the wilderness a thing I could never bear to do for any length of time.
Starting point is 00:34:22 That is what enables me to go on. Go on talking, that is. Whereas if you were to die, to speak in the old style, or go away and leave me, then what would I do?
Starting point is 00:34:37 What could I do? All day long. I mean between the bell for waking and the bell for sleep? Conversations are fundamentally social. Reports describe our present social condition in North America as an epidemic of loneliness. The isolation has affected all segments of the population,
Starting point is 00:35:00 even that usually invulnerable demographic of white men. Among white men, especially those in the Midwest, isolation is traced to an increase in suicide. It is also linked to political radicalization, Now, I don't think these men are cantankerous brutes. I think they are caught in a mesh of unemployment, divorce, addiction, and rigid gender roles that sever their connections. Reminds me of Medea.
Starting point is 00:35:31 Are you hurt, Jason? Are you heard to know you're not the man who won the golden fleas or planned a royal family, but a man, a poor, sad, pointless man. who has no wife, no home, no children. Since high school, I've heard about mild men who seek out sex workers, not for sex, but for conversation. On university campuses, the epidemic of loneliness
Starting point is 00:36:01 is coupled with an epidemic of anxiety. Soon enough, we may need to take Japan's lead and appoint a minister for loneliness and isolation. In Japan, about one in 50 people, between 15 and 64 are Heikiki Mori, which is their word for people living in social isolation. Can you hear me? I beseech you, Willie.
Starting point is 00:36:28 Just yes or no. Can you hear me? Just yes or nothing. Yes. And now? Yes. And now? Yes.
Starting point is 00:36:45 And now? Yes. Bless you, Willie. I do appreciate your goodness. I know what an effort it costs you. Now you may relax. I shall not trouble you again unless I'm obliged to. By that, I mean, unless I come to the end of my own resources, which is most unlikely.
Starting point is 00:37:06 Just to know that in theory, you can hear me, even though in fact you don't is all I need. just to feel you there with an earshot and conceivably on the key vive is all I ask not to say anything I would not wish you to hear or liable to cause you pain
Starting point is 00:37:27 not to be just babbling away on trust as it were not knowing and something gnawing at me doubt oh I don't need to worry about retro in-person social connectedness.
Starting point is 00:37:47 I have all the people I need online. I suppose that's better than nothing. Online communities have saved lives and expanded worlds, but we know those interactions are more perfunctory, paced more slowly, often leave us hanging, create insecure attachment styles, are prone to mystifying and painful abandonment,
Starting point is 00:38:11 and release neurotransmitters in unhealthy, When we have no one to talk to, we find ourselves in conversation with our social media, with the 24-hour news stations, with human voices bottled in other forms, many of which are extreme and predatory, using our loneliness to gain support. Like infants becoming accustomed to the voices of their mothers, we come to love these voices. We learn to talk like these voices. Like Amala and Kamala, two feral girls who grew up without conversation, we learn to howl like the wolves that raise us.
Starting point is 00:38:55 There's a touch of the feral, the isolation of the feral child, in many of us at this moment, that leads to the ferocity with which we regard what we don't understand. This disconnection from ordinary relations, accounts, perhaps, for our disrespect of civilization, our disregards of structures like democracy, our indifference to suffering. Somehow, we have found ourselves raised outside of civilization
Starting point is 00:39:26 and are having a hard time with its institutions. No, no, you've got that wrong. We've actually stepped out of the Matrix. We are woke now. We finally see all of those institutions as corrupt and bad. bankrupt. Our disrespect and disregard for them are rooted in their disrespect and disregard for us. The way any system built by humans eventually transcends the human and has us working in its service instead of working in ours. This makes me think of AI. Yeah. And all right, but the
Starting point is 00:40:01 ramifications of our isolation, feral or otherwise, are not simply about whether we respect institutions, tear down statues, flout civility or not. In isolation, we deny ourselves the opportunity to care for others and to have that care reciprocated. Now, you don't have to hang out with everybody. You don't have to talk to everybody. Be best friends with everybody. But I don't think isolation as a protective measure is doing anyone any good. To allow ourselves contact with the unknown person, to behold their frustration, to witness the vicissitudes
Starting point is 00:40:43 of their years, to laugh and listen, all of these efforts strengthen the heart. And now, was I lovable once, Willie? Was I ever lovable?
Starting point is 00:41:02 Do not misunderstand my question. I'm not asking you if you loved me. We know all. about that. I'm asking if you found me lovable at one stage. No? You can't? Well, I admit it is a teaser and you've done more than you're a bit already for the time being. Just lie back now and relax. I shall not trouble you again unless I am compelled to just to know you are there. within hearing and conceivably on the semi-alert is paradise now in a moment of lucidity in the middle of the night I sit up what has happened to me in my
Starting point is 00:41:57 20s the best part of traveling was meeting locals and now I'm booking myself into unstaffed hotels I go to the hotel's website for the first time There's an image of a woman overlooking a city. Her back is to us. She has no face. The text over her body says, It is an urban hotel with a completely new concept, a place where you can free yourself without interference from anyone.
Starting point is 00:42:26 A place where you can find simple time and being honest with your feelings. I cannot fall asleep after that. Who owns our conversations? I find it interesting that the verb we use for conversations is have. We don't say we are conversations or we do conversations. We don't typically use the verb form and say we converse. Instead, we say we have conversations. I want to take this possessive cast literally.
Starting point is 00:43:04 Who owns our conversations? Who controls them? In Canada, to legally record a conversation, all you have to do is hit record, as long as you are part of that conversation. Your partner doesn't have to know that you were recording him as he recounts his adventures in Vegas. To ethically record a conversation,
Starting point is 00:43:28 you should request your partner's permission since the contributions of both parties compose the conversation. Don't you think so? Doesn't your gut tingle at the thought of recording someone without their knowledge? There must be some ulterior motive to ensnare them in a confession, to blackmail them later. Almost certainly if the situation were reversed and you were the one being recorded, you'd like to know. When I hear that Zoom disclaimer, recording in progress, or the customer service disclaimer, This call may be recorded for quality show and purposes and training.
Starting point is 00:44:07 For a moment, my pupils dilate, and I become hyper-aware of my words. It's easier to answer the question of ownership for text and email communication because we have the model of letter writing. The writer is the first owner of the contents of the letter, while the recipient is the second owner of the physical object. There's still joint accounting at work. the writer of the letter has a claim to the letter since the words and thoughts are hers
Starting point is 00:44:36 and the recipient of the letter also has a claim to the letter since it was given to her as a kind of gift now imagine if the ownership of conversations were divided among similar lines imagine if we owned each other's words what an opportunity
Starting point is 00:44:57 that would be to affirm each other but the world being what it is if words could be given away then they could also be used for nefarious purposes against the speaker we may put forth our words with good intentions then have them taken by a listener manipulated and sent forward unrecognizable
Starting point is 00:45:18 we can attempt to reclaim our words and restore them to their original intention but they have already been sullied and loaded with the freight of malice In the digital space, we know that media platforms own our content. By and large, the model of ownership is futile. If we want to stay on the land, we must agree to giving the companies the rights to our content. And although this transference of ownership is true in a legal sense,
Starting point is 00:45:48 I reckon that it doesn't cause us as much anxiety anymore because our will has been eroded, much like with cookie notifications. and because we know that it is impossible for these companies to lay claim to the generative power of human creativity. With respect to conversation, we believe that because I said it, it will always be mine, the way a biological parent is always genetically connected to the child.
Starting point is 00:46:21 At the unstaffed hotel, I tap my room card in the elevator, and it takes me to the right floor. I've withheld my opinion about this unstaffed hotel, but for the record, I think it's a cash grab by the hotel developer to maximize profit by avoiding paying staff and denying service to guests. But you do you.
Starting point is 00:46:43 The voice in the elevator is cheerful and thanks me multiple times in Japanese, for what, I'm not sure, for visiting her. Then I realize that I've been engaged in a, conversation with the building during my stay. The sign at breakfast, please take only one bowl. The sign in the hallway for amenities, help yourself. The signs for garbage. Without people in the way, I can finally see how the building is the girl next door who has been steadily caring for me. She has loved me, and I can love her back. We can live together.
Starting point is 00:47:22 I'm anthropomorphizing. I'm like Tom Hanks in Castaway, etching a face out of a bloody handprint on a volleyball and talking to it like a friend. I consider knocking on a neighbor's door just to see what would happen. I plot all sorts of ways from knocking sharply and miming an emergency
Starting point is 00:47:43 to accidentally knocking a door with my elbow then tying my shoelaces until someone opens it. But of course, I don't know. do any such thing. I wish someone would dare me to have a conversation, though. That way, I could have a reason to approach that was not my own loneliness. What happens to our conversations? Short of a recording, a conversation does not have a material form. It exists in real time and it exists in memory. That's it. When it crosses is over into memory, it is not solely the property of the people who had the conversation.
Starting point is 00:48:27 Anyone who heard the conversation can reactivate it in memory. The question of ownership is itself capitalist. Conversations resist this impulse. They are no more valuable in America than they are in Cuba. Their pleasures and liberatory potential simply cannot be regulated by market forces. But I still think it's worth thinking about conversations in terms of ownership because it exposes a beautiful slipperiness to our conversations. A conversation's ephemorality suggests to me that it is forgiving. The words come and go.
Starting point is 00:49:09 They are present, then they disappear. One can hold on to them in memory, but at that point, we're dealing with fragments. The actual conversation in real time disappears. You can change your mind about what you said and inscribe a new conversation over the old one. So if conversations are so temporal, so merciful, even ethereal,
Starting point is 00:49:36 then perhaps we should grant each other a similar lightness to be. Pressure builds inside of me. I contact a friend and we make plans to meet in Osaka. I check out early from the unstaffed hotel. I bid farewell to the tablet. I leave my key card in a box in the elevator. The hotel shrugs at my departure.
Starting point is 00:50:04 My friend is almost an hour late to meet me at the airport in Osaka. He doesn't apologize. Instead, he greets me by pulling my ears to turn my head from side to side. He embraces me. He says, muscle. I say, you've lost weight. Seven kilos, he says. It's golf. Are you sick? I ask. No, really, it's from golf, he insists. Right, right, from swinging a club for one second, I say, playing my part. We have dinner. It's my first time eating with someone since arriving in Japan. When he pays,
Starting point is 00:50:45 I say, thank you. He looks pained and appalled. Don't thank me, he says, playing his part. This moment always makes me smile. We walk around Osaka for hours after dinner. We talk about his mother, about blood sugar, about cities with good doctors. He puts his arm around my shoulder. Lanterns hang across the street. Drunk men stumble out of Izakaya.
Starting point is 00:51:15 We talk about white sneakers, his, mine, everyone else's. We talk about airline classes. He flies first class. I flew a discount airline from Canada, I tell him. No pretzels, no almonds. Ten hours, and you even had to pay for water if you wanted it. He is incensed on my behalf. That can't be legal, he says.
Starting point is 00:51:41 He is a man who lives apart from his family. Whenever we get into a subject deeply, and I break eye contact. He jostles me. Although we just ate, he is hungry. We buy sour candy and chocolate-covered almonds. He points out a picture of a mongoose advertising beer and tells me that a mongoose can kill a cobra.
Starting point is 00:52:05 You should see it in slow motion, he says. We play a shooting game at a kiosk, the kind you find at an amusement park. I miss all seven of my shots. He asks, which toy prize do you want? I point to a yellow duck. He hits it on his first try,
Starting point is 00:52:24 then a pink duck, then three boxes of candy. We talk about guns, about the army, about America, about Yakuza. We debate which mafia is the most cruel. The Mexicans, he says. He saw somewhere that the cartel rips people's heads off with a spine attached
Starting point is 00:52:40 and hangs them up in front of a town. Is that possible anatomically, I ask? We talk about cancel culture. We talk about the unstaffed hotel. He says, it's like a prison. No, no, it was fine, I say. His company has so overwritten my days there that I don't know if I'm lying.
Starting point is 00:53:03 He rubs my thumb over the bridge of his hand. He says, feel my calluses. He tells me that he has only been golfing for three months, but already he has beaten two experienced colleagues. I say, you've always been athletic, you know. he beams at that. But you said you'd never play golf, I say. We weren't going to become those guys.
Starting point is 00:53:26 It's a betrayal. No, no, he says. You've already crossed over, I tell him. I'll teach you, he responds. To which I say, I don't want to learn. He scoffs and says, that's not true. How can you even watch it? I ask.
Starting point is 00:53:45 Just a lone white ball sailing through the sky. and he counters with, how can he even watch a tennis ball go back and forth? You get obsessed with whatever you do, I tell him. He explains bogeys and birdies and eagles better than anyone I've ever met until I can't help myself. I think, yes, I will play golf with this man.
Starting point is 00:54:10 Then we're talking about mafias again. Italians originated it, he said. But there was organized crime before the Italian mob. I say. It's almost midnight by now. Now we're talking about pear trees and whether mine has flowered. As we near the hotel, he lights a cigarette, moves his hand back and forth between our chests. This, he says, what, I say. This, talking to you. This is better than sex. Thank you, guys. Thank you, thank you.
Starting point is 00:55:01 Ian Williams. It was wonderful. Thank you, everyone. On Ideas, you've been listening to Personal Conversations. It's the third of the 2024 CBC Massey Lectures, I mean to say by novelist and poet Ian Williams. This lecture was recorded at the Broadway Theater in Saskatoon, Saskatchewan. Special thanks to Alicia Grabinski and Pratush Dalyal, the readers in tonight's lecture.
Starting point is 00:55:34 You can get the entire 2024 CBC Massey Lectures Series at cbc.ca slash massies after the broadcast week. Your local bookseller will have the book version of the lectures, titled What I mean to say, remaking conversation in our time. Our partners in the Massey Lecture Series are Massey College at the University of Toronto and House of Anancy Press. The Massey Lecture Series is produced by Pauline Holdsworth and Philip Coulter. Online production by Althea Manassan, Ben Shannon, and Sinisha Yolich. Our web producer is Lisa Ayuso. Our technical producer is Danielle Duval.
Starting point is 00:56:17 Our senior producer is Nicola Luxchich. The executive producer of the Massey Lectures and Ideas is Greg Kelly, and I'm Nala Ayyed.

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