In Good Company with Nicolai Tangen - Ajay Banga President of World Bank: Poverty, development, BRICS and India
Episode Date: October 11, 2023Ajay joins to shed light on pressing issues, innovative solutions, and the trajectory of our global economy. Is it possible to achieve a liveable planet free of poverty? Tune in! The production team o...n this episode were PLAN-B’s Nikolai Ovenberg and Niklas Figenschau Johansen. Background research was done by Sigurd Brekke.Links:Watch the episode on YouTube: Norges Bank Investment Management - YouTubeWant to learn more about the fund? The fund | Norges Bank Investment Management (nbim.no)Follow Nicolai Tangen on LinkedIn: Nicolai Tangen | LinkedInFollow NBIM on LinkedIn: Norges Bank Investment Management: Administrator for bedriftsside | LinkedInFollow NBIM on Instagram: Explore Norges Bank Investment Management on Instagram Hosted on Acast. See acast.com/privacy for more information.
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Hi, everybody, and welcome to the podcast In Good Company.
Now, today, I'm lucky enough to have the president of the World Bank, Ajay Banga.
Now, he has got a tremendous background.
He basically ran MasterCard, increased the value of MasterCard about 18 times.
Grew up in India, father in the military.
We talked about how to run a company, Indian values, how to transform the World Bank.
He is one of the most impressive and interesting and important leaders just now. You have to watch this one.
So, first of all, Satsriyakal, Ajay.
Satsriyakal to you.
Very good. It's an honor to have you here, the president of the World Bank.
It's a pleasure to be with you, Nikolai.
And the thing is that there are so many interesting things to talk about.
I mean, the whole global situation, what you're doing in the bank, your background and so on.
But let's just get some basics out of the way.
What is the World Bank?
So the World Bank is an institution that has five components to it.
And it was created back in the late 40s after
the Second World War, essentially to help reconstruct Europe and Japan. Somewhere along
the line, as that moved pretty well by the 60s, it re-diverted its focus onto eliminating poverty
and spreading prosperity in the emerging and developing world. So the institutions inside
the bank, the first one is the International Bank of Reconstruction and Development. That is what was formed back in the late 40s. And then there's
IDA, which is the International Development Agency, which the difference between the two
is IDA is concessional and lower price financing, including a lot of grants and basically zero cost
financing for poorer, the poorest countries. So, you know, I have a relatively easy life because I got one boss.
Now, who is your boss?
So this is a very good question.
In my case, it's the members of the executive board.
There's 25 of them who represent the countries.
Some countries get individual EDs.
Others share an ED with a bunch of other countries.
It's them, in truth, who are the governance model for the head of the bank.
Now, after you came in, you've set some new priorities,
more focus on climate, for instance.
What are your priorities just now?
So what I'm trying to do is to take the bank
to remain focused on poverty and eradicating poverty,
but on a livable planet.
And what I mean by a livable planet. And what I mean by livable planet
is to widen the aperture of the bank's way of thinking
to include climate change,
to include pandemics and their aftermath,
to include fragility and refugees and food insecurity.
So these intertwined nature are what we are focused on.
And how did you decide on these priorities?
So essentially through a process of consulting
with civil society and governments.
And that's where you come through this process.
The one thing I will tell you, Nikola,
back to the point of what does the bank do well,
and it's this knowledge dissemination.
Think of it as, think of those as being five verticals
of what we do well.
The first one is focusing on people.
Education, health, social benefit programs of what we do well. The first one is focusing on people, education, health,
social benefit programs, that kind of stuff.
The second one is prosperity in the world.
That is jobs, economic growth, credit for small businesses,
financial inclusion, capital markets and helping to develop them in a country, that.
The third is the planet. That's mitigation, adaptation. It's not just energy, but it's also methane and, you know, it's all the
practices around biodiversity and the like. The fourth one is infrastructure. That's bridges and
tunnels and ports and roads and digital. And the fifth one, which is digital infrastructure,
but also the use of digital to help in governance
as well as consumers and businesses.
And then the sixth is not a vertical.
It's across the bottom.
And it measures the result of these five
on things like gender and equality of gender,
on jobs for young people, on carbon emissions avoided.
So think of the bank as doing
this. People, prosperity, planet, infrastructure, digital infrastructure, caring about the result
on gender, young people, and carbon emissions kind of stuff. That's the bank's role.
And we'll come back to some of these. But just in the meantime, who gives you the money? Where
do you get the money from? The money comes from donor countries. That's where it starts from.
That's what they call the capital of the bank.
And then the retained earnings of the bank over the years adds to that capital.
And then we leverage that up through bonds, bonds like the ones that Norway and your institution buy.
And these bonds, because we are rated at a AAA credit rating, they can be taken in at a relatively good price.
They can be taken in at a relatively good price, and that enables the mix of financing across the poorer countries and others that we can use for different funding needs.
So really, it's the generosity of the taxpayers in the more developed world that starts the process of how the bank raises its money.
The U.S. has between 16% and 17% of the bank.
Yes.
What are the challenges associated with that in an increasingly kind of split world?
Well, the shareholding of the International Bank
of Reconstruction and Development, IBRD,
is what you're referring to.
And that is the US between 16% and 17%.
Japan is around 7%.
China is around five.
And then there's a sliding scale down there of the other countries and their shareholding.
And the real challenge comes down to how do you manage these diverse shareholders?
There is therefore a voting power that is reflected in that shareholding.
But that actually is just a way to settle an issue in terms of voting.
But in actual fact, what it means is that all
these shareholders have a point of view on where they think the priority should go,
what they think we should do, what they think we shouldn't do. Managing that
is an important part of what you do. Is there a possibility that these
ownership stakes will be adjusted to reflect the world in a better way? They have been adjusted in prior capital raising. The last capital raising was 2018.
And I think the US came down a little and so did Europe and some of the other countries went up.
Is there a possibility that they should be adjusted further? Absolutely. Will it happen
in the near future? No idea. It depends when the next capital increase comes through. And then
really these shareholders have to agree on an appropriate shareholding pattern.
It's really not for management to be in that. It's their shareholding.
I appreciate there are some limitations for how old-spoken you can be about global geopolitics.
But if you look at China and the buildup of the BRICS, just how do you think this is going to develop going forward?
And this counterweight to the World Bank, what are the issues associated with that?
From the point of view of the World Bank, my belief is that the challenges in the world around that idea of eradicating poverty on a livable planet, are way too big for us to get caught up
in competitive issues on development.
I don't believe that's the issue.
I think we need more shoulders at the wheel.
What I wouldn't want is fragmented shoulders
because scale does matter in development and change,
but I would want more shoulders at the wheel.
The question is, can we work better together
to help aim at some of these things?
So, for example, the Inter-American Development Bank, which operates primarily in Latin America,
we've just done a deal with them by which we will focus together on the Amazon, on issues with
climate in the Caribbean and its impact on the Caribbean nations, and how to use digital
technology in the first case to help childhood learning and reduce the impact of
what the pandemic caused. Now, that's one example. I shouldn't be doing something similar with the
African Development Bank. I should be doing something similar with AIIB and so on. And
that's what I'm trying to set up. I don't believe that this is an issue of us versus them or them
versus somebody else. It's about how can we do this better
together. And one of the challenges to solving the debt crisis in the highly indebted countries,
when the debt is kind of so spread out, right? They borrow from China, they borrow from other
countries, from you and so on. Just what are the... It's very problematic because you have to get,
first of all, a clear comprehension of what is the debt,
when are the payments due, and how much are due.
As you can understand, a lot of the countries either have covenants that are not similar,
or in some cases have actually asked the country that received the loan to not disclose the terms.
So the first real issue is transparency, just getting the data right. Now,
Zambia recently announced a debt restructuring. It did take everyone to put data transparently
on the table, bilateral creditors, including China and others, multilateral creditors,
and commercial creditors. And when you put that all together, and you looked at what was required,
and then you restructured that, and people have to take a haircut,
including the commercial creditors.
Now, you have an Indian background, even though you're a U.S. citizen.
Just what do you think it does to the buy-in you get on the global scene these days?
I am surprised by how much of a difference it does make.
I think it's not just the fact that I am an Indian by birth,
but I did grow up in India.
I was educated there,
and I spent the first 15, 16 years of my life working there.
And then from there, I got involved in other emerging markets.
I ran Central Europe, Middle East, Africa for Citibank,
and then ran Global Consumer for Citibank, and then ran Asia for Citi in 07, 08, 09.
So as it turns out, even before I became the CEO of MasterCard and had a global job, this thing of
living in the emerging markets and understanding them, I've learned in the last few months of
travel that both countries, as well as the individuals
in those countries, do have a respect for my knowledge on the ground.
I do actually think I bring knowledge and expertise of what it's like.
But I'm not the only guy who's an expert in the World Bank.
The World Bank has 40,000 between our full-time and our contractors and consultants.
There are 40,000 people doing this,
55% of whom live outside of the U.S., in-country,
working on the ground with country partnership frameworks
and strategies and projects and development.
Those guys are the experts.
So my understanding is important.
My empathy is important.
My clarity of vision is important.
My leadership is important. But even more vision is important. My leadership is important.
But even more important are the people who back me up.
Before we get back to your leadership, you were recently in India at the G20 meeting.
From your point of view, what came out of that?
Well, from the World Bank's point of view, very clearly, there's a lot of focus on MDB
reform.
And the message that came across clearly was that the G20 is solidly behind the idea of
this poverty on a livable planet, but also about trying to ensure that a better bank
working the right way should get the support of the G20 to also be a bigger bank.
And I think the reality is the kind of money that's going to be required in these intertwined crises to really make a difference.
There's not enough money in government or MDBs alone.
We need more for sure, but there's not enough in these.
You have to get the private sector involved in a way that makes sense for the private sector.
Because their capital and their ingenuity, whether they're operators or they're long-term investors, is going to be part of the solution.
ingenuity, whether they're operators or they're long-term investors, is going to be part of the solution. Now, you're in Oslo, not only to do this podcast, also to achieve some other things.
What do you hope that Norway can contribute? So I'm really here for two things. One is to
meet Norway and the country. And Norway has been both a thought leader, but also a financial
contributor and a thought leader in terms of gender and climate and domestic resource mobilization, topics that the Norwegian government and its people hold pretty
dear, but also in its financial generosity. And, you know, everything from its contribution to
the bank's general capital to its willingness to step up for the new instruments like hybrid
capital that we're discussing are very much a part. They're also big contributors to IDA.
hybrid capital that we are discussing are very much a part.
They're also big contributors to IDA.
And I'm here to meet the development minister,
the central bank governor, and the prime minister tomorrow.
The second part of what I'm here to do is to attend the Nordic-Baltic governors meeting,
which is the finance and development ministers
of the Nordic and Baltic countries.
And the World Bank president kind of tries to meet them once a year
and really come up to speed on what they're interested in, what we're trying to do, because
they are a very strong constituency of support for the bank.
Changing tack a bit. We recently had Sam Altman on the podcast. Now, he thought that artificial
intelligence would help global inequality.
What is your take on this?
I think AI and technology of this type
is definitely part of evolution.
You've got to embrace it.
And if you think of all the good users of data,
there's enormous,
you know, from health to climate
to development to learning.
But like everything else,
technologies unchecked can have consequences
that don't always work very well.
And I think thinking our way through
how to create guide rails
that allow innovation to grow in the field,
but also ensure that the technology does the right things
and is focused on the good that it's meant to do,
is going to be quite important.
Absolutely.
So that has to do with the regulation.
But what about the uptake in poorer countries?
His argument was that today, in the Western world,
we have access to the best specialists.
Through AI, also in poorer countries,
there will be access to the best specialists. Through AI, also in poorer countries, there will be access to the best specialists.
So,
I think that
technology of this type
is a democratizer
of that kind of thing.
I mean, look at Google.
When Google came,
prior to Google,
you had to have
an Encyclopedia Britannica
to figure out
where Galapagos was.
How many people
could afford
an Encyclopedia Britannica?
But now
it's free. You just go onto Google, type it in. Not only do you know where it is, you get 50,000
items to learn about them. So I believe that technology of this type democratizes knowledge
and enables knowledge and the benefit of that knowledge to spread far and wide. So I'm all for
it. But have poorer countries, do they have the infrastructure
to really benefit in the short term?
No, so not in the short term.
But would the knowledge that comes from AI
be useful to them?
For sure.
Will they then need to build
or partake of some of that infrastructure
to enable that knowledge
to be converted to tangible benefits
for their citizenry?
Probably yes.
But, you know,
Nigla, you can't hold back these
things. And I think you should embrace them as part of spreading knowledge.
Now, you have a background from MasterCard. I'm going to talk a bit about that. But
the payment technologies and digital ID and so on, how is this going to impact the world?
ID and so on, how is this going to impact the world?
Oh, these are critical.
I mean, look, less cash in the economy leads to more transparency in an economy.
I used to joke about this, but it's not really a joke,
that cash is the friend of the rich person, not the poor person.
Because the poor person in a cash economy doesn't get counted. If they don't have an ID,
if they're in a cash economy, they don't get counted. They don't get access to credit. They don't get insurance. They don't get the things you and I take for granted. And so to me, an identity,
which is digital, not just for financial inclusion, but for your dignity as a citizen of a state,
the identity is required.
Once you get that, to be able to use that identity,
to have access to financial services, education, services the state offers for healthcare,
all that is important to me.
Doing it in a way that protects the privacy of a citizen
and is cyber safe as well in today's world of cyber security
is kind of important.
So this has to be done the right way.
But I think a digital ID is foundational.
Now, you did an unbelievable job
at MasterCard.
I think the share price went up 20 times
whilst you were there.
18 times.
Well, from $20 to $360.
Unbelievable.
Now, what are the things you take from your life at MasterCard
and bring into the World Bank?
Well, there's lots, Nicola, that's in common.
I mean, the idea of involving people and communicating with clarity,
simplicity of vision, repetitive communication
to make sure you take people with you,
putting your arm around them to inspire them.
The whole idea of people and culture, very, very interesting.
Measuring things.
So if you have simple visions of what you want to get done,
having measurements that are clear and transparent to your people,
very important.
And celebrating success, very important.
There's no difference between the private and the public sector on these aspects.
What's different is who are you dealing with.
In the private sector, your investors, your board,
were a certain type of constituency.
Civil society in the recent past has become more important to the private sector,
and companies like Mastercard had embraced financial inclusion civil society in the recent past has become more important to the private sector.
And companies like MasterCard had embraced financial inclusion and inclusive growth earlier.
So we were into civil society in various ways.
But in my new life in the public sector, civil society is an important part of transparency using taxpayer money.
What would you say were the main values at Mazelkod?
For a leader, the values were three.
The first one was the willingness to have a sense of urgency,
meaning listen to people, take their opinion,
but have a sense of urgency about taking a decision.
The second big value was thoughtful risk-taking.
So you're never going to have perfect information,
but you collect the information you can,
and you have to be willing to take a risk because without risk, there is no reward and no arbitrage,
which means that comes a third value.
You will make mistakes when you take risk.
You will not always win.
If you make a mistake and you don't always win,
it's okay. Because the idea is that empowerment and accountability go with your ability to take
a thoughtful risk. The speed risk taking and mistakes are not values that work well in a
bureaucracy. Well, but they do. If you encourage people to think about them as part of
who they want to be, they may not be at the same level. You may not have the same independence or
the ability to take a decision as quickly because you have to involve more people in the public
sector, just given the nature of the transparency. But the fact that you should be faster than you
are today, the fact that you should be taking more thoughtful risks than you may be taking today, the fact that you should hold measurement of accountability and empowerment with you,
I think those are pretty good values. How do you get speed into the World Bank?
Many different ways. I mean, you look at how long it takes for a project to go from
conception to approval to implementation. I consider that to be, in some cases,
interminably long.
Now, some of the reason that it's so long is the complexity.
That's different.
And you know, there's one thing I'm telling everybody in the bank.
Development delayed is development denied.
And I think comprehending the social value of getting things done
and getting them done quickly is quite important.
You come to my office, you'll find I've got three little pieces of paper. value of getting things done and getting them done quickly is quite important.
You come to my office, you'll find I've got three little pieces of paper.
One says, done is better than perfect.
One says, fail smart and fail often.
And one says, take the risk.
And I believe in these.
And I believe in them in the manner that empowers people to do something with them.
At Mastercard, you were very good at sharing the benefits of the value creation.
And you had a lot of people participating in... Our stock ownership plans and so on.
Do you mind, without giving specific numbers, just how, what was the magnitude of that?
How did the magnitude of that develop?
So, Nicola, my first year or so that I was there,
the bank had, Mastercard had just done its IPO
a year, year and a half earlier,
and had come out from being owned by banks
to being publicly owned.
And the level of penetration of stock ownership plans
was in the tens of people.
By the time I left, it was in the tens of thousands of people.
Wow.
And because the stock did well as we started this discussion, those who got stock early,
of course, benefited even more.
Those who got stock later in the cycle still benefited.
I mean, listen, if you didn't get a 16x, but you got a 5x, I'll take it every day of the
week.
If you got a 2x, I would take it every day of the week.
How many millionaires were created?
Quite a few, thousands.
So that's a good thing.
Thousands of millionaires.
It's a good thing.
Do you think we as a long-term shareholder should advocate more strongly for those type of systems?
I do. I believe that not only for the purpose of employees feeling that they have skin in the game and they own a part of
what this institution is doing, but also, I think, for them to feel the pain and the pleasure
of the company's performance. What you have to do, however, is to make sure that in the process,
you don't incent them to do short-term things to goose prices. That's not a good thing.
to do short-term things, to goose prices.
That's not a good thing.
So ensuring, like in everything else, like our discussion on AI regulation,
balance and guide rails are really important.
But allowing people to feel that they're a part of growth and success,
to me, is quite important in the private sector.
Changing tacks a bit here.
I believe you, well, tell us.
I mean, you went from like not much to a lot,
back down again and back up again a lot.
Well, that's true of a lot of people. But I moved overseas relatively later.
I studied and worked in India for many years
and came out in the year 1996
when I was about 36, 37 years old
with Citibank to come to London and then worked with Citibank for the next 1996, when I was about 36, 37 years old, with Citibank to come to London,
and then worked with Citibank for the next 13, 14 years before the next 12 years at MasterCard.
And, you know, when I first came out with Citibank, I was, even though I was a middle
and senior middle level executive, I didn't really bring much, you couldn't bring any money out of
India, and comp in India was relatively small. So I really had to build myself up with Citibank's performance.
And I got paid in stock.
And as the years went by, I did get paid a certain percentage of my income in stock.
And it accumulated really nicely because the share did well and the bank was doing really
well.
And that allowed me to reach a substantial amount of wealth for me at that time.
So much so that another couple of years of that and I could have been out
on a beach somewhere or teaching or doing something else.
And then came the financial crisis.
And what looked like a beach turned out to be a mirage because the value of that stock
holding went from the tens of millions to the single digit.
So what did you think?
I said, you know what?
Life has dealt me this.
Fortunately, I had no loans and no debt.
So that is very helpful and a matter of stability
and a very supportive family.
And then I ended up in MasterCard.
And MasterCard did well.
And now I look back and I'm very fortunate.
When I tell everybody that life is 50% luck,
the other 50% is what you do with the luck
and how you handle it,
but you've got to have the luck.
And I got the luck.
Your father was in the army.
How does that impact you?
Well, my dad served all his life,
his working life,
until he retired
and then went on into medical research in hospitals.
He, you know, you move often.
My father moved every two or three years.
So one of the things you learn very quickly
is to make new friends,
to try and find a way to become a part of a group in a school,
to try and adjust and sort of become flexible in who you are.
That, I believe, I did pick up.
I just think it's second nature when you move that often.
It's interesting because the CEO of ExxonMobil said the same thing.
They also moved for army reasons.
Yeah.
And he thought it had added to his agility.
It does because of the flexibility you learn.
The second thing that it did was I watched my dad. And he thought he had added to his agility. It does, because of the flexibility you learn.
The second thing that it did was I watched my dad.
And two or three things do come through.
One is the idea of discipline in your life.
Having a plan, trying to do things with it, caring about the plan, thinking things through, very important.
But also leadership. In the army, you're really leading people into danger.
You're encouraging them to go towards danger.
And that is not an easy form of leadership.
And knowing how to take people with you
is what I used to watch him doing.
And his way of doing it,
which I think I've tried to internalize,
was one, curiosity in everybody.
He had the same curiosity for the visiting general
that he had for the guard at our gate,
kind of interested in people.
And the second was his willingness to relate to them
and learn from each of them, which made him better.
This was second nature to him.
But he was disciplined.
He knew how to give an order
and he knew how to take an order.
And I think that's an interesting combination to pick up as you grow up. You kind of drink it in
subliminally. You watch him. It comes into you. It's not something that he sits down in a podcast
and tells you about, but you do drink it up. But do you think these interests in people can be taught or learned?
I think by watching and by caring about it, you absolutely begin to enjoy it.
So I don't know whether it's teaching or learning as much as enjoying the process and enjoying what you learn from people.
I love it.
I get my energy from people.
Yeah, I know.
I can see that.
And I share your view on this.
People are the most important thing. I am a believer that if you empower people and if you choose them well and you give them the
runway to succeed and you make them feel that your hand is on their back and not in their face,
they will pay you back many times over in spades. What do you think is the best way to empower people?
To have clear guide rules and vision on which you agree so that everybody is rowing in that direction. But then, and also guide rules on how to engage and where the risk-taking should be.
And then let them take decisions. And you know, they will make mistakes. The trick is, can you
tell them, if you make a mistake, let me know, and I will help you.
Hiding a mistake is kind of not a good thing.
And so finding the right balance in all these communications
with your folks is pretty important.
Who else has influenced your leadership style?
Oh, many others.
I had my first real boss's boss's boss at Nestle,
a guy called Barry Ryan,
who was the managing director of Nestle in India
when I was a young management trainee.
Completely hands-on man, main levels above me,
but he taught me a couple of things.
One of the things he taught me was
never take no for an answer.
He said, you know, just because someone tells you
that this was tried 10 years ago and it didn't work,
doesn't mean it won't work today or doesn't mean it wasn't badly executed.
So use your brains and see if something has changed between then and now.
Are the assumptions still valid?
If not, it might well be worth trying.
Don't just take no for an answer and move on to the next item.
Have a little bit of perseverance.
Came from him.
Another one that came from him was investing in people.
He used to invest in trusting you, empowering you, caring for you, curiosity, ask you a
question, you know, push the envelope to grow.
And he was ambitious always.
He always had an ambitious plan.
And I think that combination came from Barry.
I still think
the world of barry ryan still alive and living in ireland and just an amazing man now you worked at
at both pepsi and nesle in uh in india and um well i guess when you serve the indian market you need
to think big volumes low price has this influenced you your thinking in any way? That's a great point. So not only is a
big volumes low price, it's low unit price, which is important because a lot of people will not buy
a 500 gram pack of Nescafe, but they will buy a 100 gram refill sachet of Nescafe five times
to get to the same coffee consumption, end up paying more in total per gram,
but actually in affordable quantities
that they can put the money into.
You know, so it's not just volumes.
It's volumes at the right unit price that matter.
And any of this influencing the way you think
at the World Bank?
All through.
I mean, I always, I believe it's not just India.
It is, you have to think through what makes that country,
that situation tick.
And then see whether what you're delivering can be tailored.
So I used to call this in my old life in MasterCard,
I used to call it glocal, as in global thinking, local execution.
And I think the World Bank is very similar.
Those five vertical practices I was telling you about,
you know, people, prosperity, planet,
and infrastructure, and digital,
those are global practices.
But delivering them locally every day on the ground
is what our country teams do
through country partnership frameworks and the like.
And I think that's very important.
One size fits all is not a good way to think.
And yet, replicability and scalability of what does work, adapted to the local market,
is kind of important. That's the only way you get speed in what you do.
Ajay, you mentioned tick. What makes you tick?
The feeling that I want to do well, the feeling that I want to do good, the feeling that my,
you know, I can look at the mirror at the end of the day and say, I made a difference.
It matters to me.
It matters to me that the people I work with should care that my heart is in the right
place, should care that I'm using my energy and my brain to be helpful. All these kinds of, these softer side of what constitutes your personal
feeling of success are very important to me. You mentioned taking risks. How do you personally
think about risk-taking? Oh, I've taken risks in my life and career all the way. You know,
to think about leaving Nestle to join Pepsi. Nestle was a Swiss company,
certain kind of fairly informed and careful culture,
believing in investing in a country for 30 years kind of thing.
Pepsi is far more American, far more of an aggressive company.
Did that.
Left that and joined Citibank.
How many people do you know who would leave consumer products
and go to a bank?
And I did.
And I enjoyed it thoroughly. And then just when I had an opportunity to be one of the candidates
to become a future CEO of the bank, I left to join MasterCard, which at that time was 4,000 people
and 20 billion in market cap. And I was leading a company, which was many times the size of that,
both in terms of people and market cap and brand name.
But it worked out fine.
And then I, you know, after 12 years at MasterCard,
I retired and I had told the board
that I would give them 10 years.
And then comes the World Bank.
And I threw up all that to jump off the deep end
into a public sector kind of institution
with its own fairly interesting challenges to work on.
I mean, if you don't call that risk-taking.
And during this period, you know, I've moved 10, 12 times.
My elder daughter was in nine schools before she finished high school.
My younger one in eight across continents.
And so, you know, I'm lucky.
Risk-taking is not just your own design. It's also your family who has to take those risks with you. And I've got a very supportive family. And that makes a huge difference.
What is your most important way of learning?
I listen to everybody.
I talk to everybody I can.
I'm just, I'm curious.
And I intake as much as I can from listening.
I read.
So- What do you read?
Briefing documents for a trip.
If I were to get, you know, I get hundreds of pages by the time I'm going on a long trip
and I read every page and every line.
And it matters.
Now, internalizing it all is not easy when you're an outsider.
But I do read. I read outside of this all is not easy when you're an outsider. But I do read.
I read outside of this.
I love reading when I get a chance.
I read everything from, you know, biographies to books about history to novels, you know,
just completely crappy novels to release my mind.
I do all that.
I listen to music of all types from Lady Gaga to Queen to jazz to
classical. I exercise, I travel, I love food, I collect wine.
Good. Now we have tens of thousands of young people listening to this podcast, what would be your advice to them?
I think for young people,
their future, their energy, their optimism is what excites me.
For that to be channeled well and used well,
they should use their time.
They have one precious life
and they should enjoy that life
and learn as much as they can and do as much with
their life as they possibly can. Take as many risks, thoughtful risks, as you possibly can
in your life and career. Don't allow yourself to get bored. It's only one life. Just don't allow
yourself to do things you don't want to do. Yeah. Well, for sure, it seems like you are
certainly not bored in your current job and Ajay
it's been a true pleasure
to have you on
good luck with your
super important work
it's never been more important
what you do
so all the best of luck
thank you
I'm going to need
those good wishes
thanks very much
take care