Invest Like the Best with Patrick O'Shaughnessy - Michael Ovitz - Knowledge Is Power - [Invest Like the Best, EP.359]

Episode Date: January 9, 2024

My guest today is Michael Ovitz. Michael is the legendary talent agent and co-founder of CAA, or Creative Artists Agency. Michael started CAA in 1975 and over the next twenty years, he built it into t...he world’s most formidable talent agency, changing Hollywood forever. The list of stars he’s worked with is endless, from Meryl Streep to Steven Spielberg and David Letterman.  Since leaving CAA, he has become an investor and adviser to many prominent firms, most notably Andreessen Horowitz, and Michael’s work ethic is unmatched. Please enjoy this great discussion with Michael Ovitz. Listen to Founders Podcast For the full show notes, transcript, and links to mentioned content, check out the episode page here. ----- This episode is brought to you by Tegus, the modern research platform for leading investors. Stretch your research budget with flexible expert calls you can trust. At a fraction of the cost of traditional expert networks, Tegus customers pay only what an expert charges – with zero markups and no confusing call credits – netting an average 70% savings. Don’t want to conduct a full hour call? Tegus offers the ability to schedule 30-minutes, an offer you won’t find anywhere else. And they don’t stop there. With white-glove custom sourcing for every project and robust compliance measures, including a dedicated 50+ analyst team that vets every call transcript, Tegus ensures your privacy and protection. As the industry innovator for qualitative insights, Tegus helps you find the right experts you need at a quality and speed that can’t be matched. For a limited time, as a listener, you can trial Tegus for free by visiting tegus.co/patrick. ----- Invest Like the Best is a property of Colossus, LLC. For more episodes of Invest Like the Best, visit joincolossus.com/episodes.  Past guests include Tobi Lutke, Kevin Systrom, Mike Krieger, John Collison, Kat Cole, Marc Andreessen, Matthew Ball, Bill Gurley, Anu Hariharan, Ben Thompson, and many more. Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here. Follow us on Twitter: @patrick_oshag | @JoinColossus Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Show Notes: (00:00:00) Show Introduction  (00:03:25) First Question, Michael Crichton's Impact (00:04:14) The Art of Storytelling and Creativity (00:07:20) Michael Crighton’s Writer's Block (00:09:53) The Birth of Jurassic Park (00:12:42) The Importance of Pacing in Storytelling (00:17:43) Positional Power and Influence (00:20:04) Knowledge is Power (00:22:10) The Role of Agents in the Business World (00:36:18) The Importance of Momentum in Business (00:42:35) Branding and Image (00:45:44) The Art of Spotting Talent (00:46:20) The Role of Persistence (00:51:25) Investing in People (01:00:30) Building Mystique (01:06:30) The Importance of Relationships (01:10:39) The Role of Art in the Entertainment Industry (01:17:04) Telling the Truth to Clients (01:25:28) Winning the Coca-Cola account (01:42:18) The Kindest Thing Anyone Has Done for Michael

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Starting point is 00:00:02 Hello and welcome, everyone. I'm Patrick O'Shaughnessy, and this is Invest Like the Best. This show is an open-ended exploration of markets, ideas, stories, and strategies that will help you better invest both your time and your money. Invest Like the Best is part of the Colossus family of podcasts, and you can access all our podcasts, including edited transcripts, show notes, and other resources to keep learning at join colossus.com. Patrick O'Shaughnessy is the CEO of Positive Sum. All opinions expressed by Patrick and podcast guests are solely their own opinions and do not reflect the opinion of positive sum. This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. Clients of positive sum may maintain positions in the securities discussed in this podcast. To learn more, visit psum.vc.
Starting point is 00:00:54 My guest today is Michael Ovitz. Michael is the legendary talent agent and co-founder of CAA, or Creative Artists Agency. Michael started CIA in 1975 and over the next 20 years, he built it into the world's most formidable talent agency, changing Hollywood forever. The list of stars he's worked with is endless from Meryl Streep to Steven Spielberg and David Letterman. His innovations, like the creation of the package which we discuss, changed how the entertainment industry worked. Since leaving CAA, he has become an investor and advisor to many prominent investing firms, most notably Andreessen Horowitz, but also including many other household names which we discuss in this episode.
Starting point is 00:01:34 I cannot remember a conversation with more great stories. Michael's work ethic is unmatched, and when I'm with him, I leave feeling both energized but also challenged. He has a unique way of setting and holding a standard, which I've seen firsthand. Please enjoy this great discussion with Michael Ovitz. When we first met, we talked a lot about Michael Crichton, who is an incredibly impactful person for me from afar, and I know for you, up close and personal, as of one of your dearest friends, he had this quote, which is that, If you want to be happy, forget yourself. I love this idea. Could you describe why this is a beautiful idea?
Starting point is 00:02:12 Michael was one of the most important people that ever entered my life. His advice was always short and poignant. He loved to be a contrarian on everything. We had lunch once a week for 30 years and lunch or dinner and would talk about art. I don't know if you know this, but he. wrote the definitive catalog resonate on Jasper Johns for example. Wow. No, I didn't know that. Yeah. And you just somehow I'm not surprised at that. But isn't that amazing that he wrote short stories, he wrote novels, he wrote screenplays,
Starting point is 00:02:47 and he wrote art critique, which is really hard to do, particularly if you write it so people can actually understand it. Because most art criticism is almost incomprehensible. Arcane. It's just, it's just difficult to understand. And he made it simple. I would go to him with issues because we were not just business partners. We were friends. I mean, I'll never forget I went to him once along the lines of the quote that you mentioned. And his attitude was, if you can't control it, don't worry about it. And he always had these short little sayings.
Starting point is 00:03:23 And one time I went to him, I said, you know, I'm very concerned that this deal I've been working on for nine months is cratering. And it was really upsetting to me because I'd put so much time. and energy, and I had so many company people involved in it as a team. And he looked at me, he said, well, there's always another racetrack. So his attitude was, look, again, you can't control it. There's nothing you can do about it. Talking to him was a treat. He always had interesting insights, but he could swivel from creative topics, which are very difficult, because creativity is so misunderstood. There's so many different kinds of creativity,
Starting point is 00:04:09 but there's one common denominator amongst it all, which is somebody has an idea and they try to verbalize it or write it down. And then somebody, if the creator doesn't have the money to move it forward, they have to present it to somebody. So somebody that's listening to it has to be able to hear the song in their head or see the story in their head or run a movie in their head that parallels the creative idea.
Starting point is 00:04:41 And a kind of interesting fact to consider is that if you take a screenplay and you give it to 10 different directors, you're going to actually end up with 10 different movies. The stories will be the same, but each director is going to pick their own cast. each director is going to pick their own cinematographer. Each director is going to pick their own production designer. Each director is going to pick the person that does the music. And everyone's different. So the films are going to have some different looks, some different feel,
Starting point is 00:05:14 different pacing. The editors are all different. Michael understood that really well. If you think about this notion of forgetting yourself, do you think the best way to do that in practice is just through action and not spending too much time sitting and thinking, but instead getting out in the world and doing things? You know, it's a very, very difficult thing to address, and I'll tell you why.
Starting point is 00:05:38 Michael said that as advice to other people. But one thing about Michael is he was often in his own head and didn't take his own advice. So there was a period of time where I couldn't get him to write a word for two years. It was beyond writer's block. He just didn't have anything. that was interesting to him. And I used to go see him and stopped by, he lived near me in West L.A.
Starting point is 00:06:06 And I'd stop by him, you know, like every other day to see him. And for 10 minutes, and I couldn't get him. I just couldn't push him over the hill. The agents were basically walking around telling people that he was buried working on an original. The word original could mean book screenplay. It was amorphous by design. We didn't want anyone to think that he had writers blocker.
Starting point is 00:06:31 He couldn't work. And so we literally would tell the community on incoming requests for his work that he was working on his own thing. And on outgoing, we just talk about him like he was unavailable. But the reality was he was doing nothing but eating, sleeping and sitting around and watching TV. And he just couldn't find anything that was interesting. And he was a little down in the dumps, frankly.
Starting point is 00:06:54 You know, you go up and down as a creative person. and it's also a kind of lonely life because you don't have anyone to interact with. And finally, I said, let's go to breakfast one morning. I want to get you out early and let's see what we can do. And we went to breakfast at the Bel Air Hotel. We met at like 8 o'clock in the morning and we just sat and talked for about an hour. And by the way, I didn't do that a lot because I didn't have time. Time was my enemy.
Starting point is 00:07:23 And if I spent 45 minutes of breakfast, that was usually enough. I don't believe that every breakfast has to be an hour. Every lunch has to be two hours. And every dinner has to be three hours. And every meeting has to be an hour. That's nonsense. They should go as long as they take to get something done or accomplished because, in essence, that's what we're doing. But with him, it was different.
Starting point is 00:07:45 I could sit and yak all day. And finally, I said, no, I said, you have to write. You just have to do something. let's take a rejected storyline that you had in the past. And he had pitched me a story that he had in the past, which was really interesting. It had to do with volcanoes, which he did tons of research on everything. So if you watch some of his films, you're always educated at the beginning, think that you become an expert in 20 minutes on something, but he really aren't, but he's prepping you.
Starting point is 00:08:17 And he said, well, I had one idea, but I think I'm not sure about it. I said, what's that? He said, well, what if you had three characters, not stars, just three average people, two young people and a middle 30s person, and they get lost in an amusement park off the coast of South America? And I go, yeah, tell me more. And he said, and in that amusement park, some scientist has bred prehistoric animals. And I looked at him and I said, you can't.
Starting point is 00:08:54 I'm hooked. I said, are you sick? Are you out of your mind? I said, my son loves dinosaurs. My young son plays with toys that are dinosaurs all the time. I love dinosaurs and my dad loves dinosaurs. You just hit the entire demographic. And I said, you got to go write this.
Starting point is 00:09:15 I said, like right now. And he left the hotel. And lo and behold, He calls me back about a week later. He says, I have 10 pages. And I said, great, let's just finish the book. Let's just finish the book. And I knew to read the 10 pages was irrelevant because every Crichton idea is an education
Starting point is 00:09:39 for the first quarter of the story. Like in Jurassic Park, the first 20 minutes. Yeah, sure. It's interesting. I never thought about that way, but it's so true. Yeah, he's kind of teaching how to. be a paleont. Andromance drain was like that.
Starting point is 00:09:52 It's the same thing. That was his trademark, which no one ever. You realize it when you think about it, but you don't realize it. So I said, Michael, I know what you're doing in the first 10 pages. I want to see the whole thing and I want to see it in the next four months. I said, you can do this. And he went seven days, seven nights. And four months later called me.
Starting point is 00:10:10 I said, I want you to come get the book. And I dropped by his house. I picked up a galley. I went to the office. I went home and read it and spent all my. reading it and I couldn't stop turning the pages and I called them at 7 o'clock in the morning and I just said, you know, you're just so full of it. Is there anything good ever that doesn't have that page turning quality? Yeah, there's certain things where they're intended to unfold slowly.
Starting point is 00:10:39 Originally when I started in the business in the 60s, European films were known to have the camera linger on characters and scenes much longer and they had a different pace. I think they closed the distance with American films over the years. French films still did a lot of that. They're much more introspective. I think that, I think if you watch something like Terms of Endearment, for example, it's brilliantly weave together, but it's not a fast movie. I think a lot of it depends on the subject matter. I had a client named Dick Donner, who was a brilliant director to Superman and the original Oman, and he was a fantastic man. And he used to say to me, when you're reading something, Just think there's a clock in the upper right-hand corner of the screen.
Starting point is 00:11:25 So like on Oman, every 15 minutes, some crazy thing occurred that just pulled you out of your seat. And it was like a graph that went flat and then spiked and then came down to flat. It was called pacing. And it's something that stayed with me for my whole career. Michael was an expert at the build. and then it just keeps going. And he teases you in Jurassic Park when you hear the T-Rex in the cage.
Starting point is 00:11:58 That big wall of wire, yeah. And Stephen, the Stephen stories equally as interesting. Stephen's one of the greatest directors in the history of the cinema. And I called him that morning, I guess I called him around 11, 12 o'clock at home, and I said I read something last night that just blew me away.
Starting point is 00:12:20 And he said, who is it and what is it? I said, it's from Michael Crichton. I'm not going to tell you what it's about. I need you to read this tonight. You're the first and only person that I'm giving this to. I said, you don't have to tell me. Kate, Captcha, who's fantastic, who's his wife. I actually knew her before Stephen did.
Starting point is 00:12:37 She was an actress in the community and really well thought of. And I said, I'll call her. So I called Kate, and I said, I need permission for Stephen to read tonight. instead of be with the kids. And she was great. She said, okay, sent the book over. And next morning, about 7.30, my phone rings. Stephen said, I'm in.
Starting point is 00:12:58 I mean, he didn't say anything. He said, I'm in. It was odd because we had no studio. We didn't have a screenplay. We didn't have a cast. We didn't have money. We had a book. And Stephen Spiel were committed to it.
Starting point is 00:13:12 Good start. It was a great start. We went out and got a budget done by Frank Marshall and Kathy. Kennedy. Frank was my college roommate and he was a great producer and Kathy ran Stevens company and got a budget and Stephen was probably the only director that could have actually pulled this off because technology at that time wasn't our friend to make dinosaurs look so real. And we got a budget. We hired a writer. Michael took a stab with the writer and a script. We started to get a script. But we knew getting financing would be a negative problem, not a positive one.
Starting point is 00:13:47 Negative in that there was seven to ten financial submissions to make, but only one would get it. So you're going to have a lot of people upset because it's that good. So we made a decision to go to one place, one place only and give them a take it or leave it in 24 hours. So we went to Universal and I called the man who ran Universal guy named Sid Scheinberg, who worked, ran Lou Wasserman's business. And he was very close to Stephen because he gave Stephen a start in the business with a universal
Starting point is 00:14:19 television movie called Duel. And they were very good friends. And I said, sit, I've got good news and bad news for you. He said, what's the good news? And I said, the good news is we've got a Michael Crichton book. Stephen Spielberg's going to direct it. It's ready to go. We've got a screenplay.
Starting point is 00:14:37 We've got a budget. And we'd like to offer it to your first. You got a day to think about it. Frankly, I don't think there's much to think about, but I'm not running your company. And we want a very unique deal on this where we're partners with the studio. And we also are going to want to add Schindler's list to the deal. Oh, wow. Interesting.
Starting point is 00:15:02 So you're going to have to do Schindler's list. He says, okay. And he said, is there anything else? I said, well, Schindler's list is going to have to be shot in black and white. And I thought he was going to come through the phone because if you did it, in those days, there were video cassettes. You couldn't sell a video cassette in black and white. There was no audience for it.
Starting point is 00:15:22 But Sid said, okay. And he said, okay, what's the bad news? I said, we own it and you don't. And he said, okay, let's do a deal. And we did a deal in 24 hours. How many stories like that of that level of incredible characters and how it all came together do you think you were a part of over the years? It's a high bar.
Starting point is 00:15:41 Luckily for me, probably more than we have time for. I may have been the luckiest person to work in the film business and television and books and music because I caught the tail end of the golden years in those businesses. If I think about what defined that era for you and your success, we'll talk about all the aspects, the packaging, the stars, the era, et cetera, this idea of scale just comes up over and over and over again. I want to talk about it in the context of investing, too. Why was scale and speed and the speed to get that scale so critical to the story of CIA success? And it seems like lots of your successes. I'm a firm believer that scale is critical and I have a lot of friends that disagree with me.
Starting point is 00:16:29 And there's no right or wrong answer. There's no right or wrong answer. You look at two successful companies in the investment world. They were, both of which I worked with and are phenomenal and run by really brilliant guys. If you look at Josh Kushner, you've had on this podcast, and you look at Mark Andreessen and Ben Horowitz. They've both been crazy successful and one, and I've worked with both sides. One didn't want to scale big at the beginning, which was Josh. And he runs a very large AUM with a very small lean staff.
Starting point is 00:17:08 And Mark and Ben wanted to build an institutional scale, which differentiated them from every other VC. As a matter of fact, the minute they opened their door, they wanted to scale because they wanted to be different. They wanted to provide full services to the community of creators. And Josh wanted to provide service, but on a more one-on-one basis. So you could go to both places for financing, and you'd get fast. fabulous advice, but from one place you get more singular person advice and from another place, you'd get teams of people that would be specialists in every area. But to answer your question on the scale, I just had this discussion with someone you and I know well together and
Starting point is 00:17:57 about why scale is important versus not important. This person took the position in a meeting with me that scale is not necessary in the investing world. And he had some good points. And there surely are a lot of investors who are solo practitioners who are very good at it. But I said to him, scale gives you information and knowledge is power. And if you've got multiple people that communicate by the way, and that's one thing at CA that no one could beat us on, everybody knew everything about everything because there was no politics, no one held anything back. If you positioned your associates, you shouldn't be at the company. You could position anyone you wanted except your associates and your clients, and you did your fighting outside the firm, not inside. But if you
Starting point is 00:18:50 have scale, the amount of information that we got in the fifth year versus the first year was geometric. It was to a hundredth power, because you had all these men and women sitting around a table. they would share their previous day at 8 o'clock in the morning while other companies were still sleeping. And by 9.30, 10, everyone had every piece of information that everyone else had, which was great because we'd then go out and call everybody else's clients whose meetings were starting at 930, and by 1130 when they finished, their clients had all the information from us, which accelerated our growth curve, which was a foundation of our business, which was constant momentum. So to me, scale is information, information, is knowledge, knowledge, is power, and it gives you
Starting point is 00:19:44 a facility to move quickly and efficiently and with authority. Because it made no sense to be able to say to someone a made-up answer. Matter of fact, we had a rule that if you don't have an answer, you say to the client or to the person you're talking to you, I do not have an answer to that. I will call you back, which was antithetical to how I was trained in the business, which is always have an answer. When I was a young agent, the guy I worked for always had an answer, and I used to listen in on his calls, and half the time he was making it up.
Starting point is 00:20:16 You know, and you can't do that in a business. You just can't do it. You could probably do it in the slower moving businesses like movies, not in television or music where the businesses move, they turn on a dime. But you could probably do that in the book business and in the movie business. They move very slow. Why don't more CEOs or investors who are founders of their own firm have effectively an agent that do for them what you used to do for Hollywood talent? Over the years, starting when I in the early 90s, when I first travel to the valley. Ninety-three, I called Bill Gates Cold, and I asked to see him. He was
Starting point is 00:21:03 fantastic, and he invited me to dinner up at Microsoft, and I went up, flew up. We had four hours with he and Steve Bomber at a sushi bar talking about a future that none of us really had our arms around, but we both decided that we both did things at someplace somehow we're going to cross. And it was a couple months later. that I met a guy who I'm crazy about to this day named Nathan Mirvald, who was the number three guy, the CTO of Microsoft, who looked at me one day and we were standing in a room and there was a stereo speaker in the room and a stereo set up and he said, Michael, I just want to warn you about something. And this is out of the blue. And I said, what's that? Nathan? He said, see that stereo
Starting point is 00:21:47 speaker? I said, yeah, he said, you know, that music that comes out of that little tape that's in the cassette player? I said, yeah, he's not going to be. You're not going to be. You're not going to need that at some point in time. I said, so where's the music going to come from? And he pointed to the sky. It was one of those epiphany moments. I would have never thought of that. And here's a guy who's telling me that this is going to happen. And he's got what I call positional power, which is he has knowledge. And he's in this field. And he's got an idea that I better pay attention to. I was a consultant at the time, for multiple record companies.
Starting point is 00:22:28 I was a consultant for Warner Records. I was a consultant for RCA and I was a consultant for Bertelsmann and for Sony. I went and told my story that Nathan told me to all the guys that were friends that were running these businesses. And it was interesting. The responses went from, You're Insane to, it's good, but no one will ever replace ultimately, you know, packaged hardware, hard goods. And I said, look, I don't know, but I feel an obligation. You're paying me. You got a message for in the future.
Starting point is 00:23:00 I got to just give you this message. And it was interesting, the guys that embraced them. Guys that didn't. And some guys just went down with a ship. They just wouldn't let go. And other guys dug into it really quick. You look at someone like Lucian Grange, who's been brilliant at navigating the digital love it all. And then you look at other guys whose names I don't want to mention who just sat on
Starting point is 00:23:28 their hands and decided to go old school. Listen, a lot of studios that we work with, we would advise them that in our travels in the valley and very few people from L.A. went up north and we were going up there a lot. We did a deal. I met Andy Grove, which was one of the highlights of my career as an agent and Andy, as you know, was one of the founders of Intel and we did the Intel CA Media Lab in 93 and we took a room in our building and turned it into every piece of hardware that was transitioning to software and over-the-air transmissions and the CA building had like three giant satellite domes on it and we were on the corner of Wilshire and San Francisco. and people thought like it looked like a spaceship and Andy sent.
Starting point is 00:24:24 Part of the deal was we'd have two CA staff there and two Intel experts on chips and how the chips worked in the computers. And Andy, to his credit, at our suggestion, made a animated short of how a chip works because none of us frankly understood it. You could have explained it to me until you were blue in the face. Patrick and I wouldn't have understood what you were talking about. And Andy did a 90-second, two-minute animated about how it starts from the raw material all the way to when it's implanted in the computer and then what it does when it's inside.
Starting point is 00:25:04 And we ran that as a loop continuously. And we tried to show our clients what the future was going to look like, even though we really weren't sure. But between that and then meeting Andresa. and working on Ben and Mark's board and reading the white paper and meeting guys like Teal and Reed Hoffman and just some of the smartest people. It bookended the other smart set of people I met creatively. Sounds like the answer is they do have agents, but the model, in your case, for example, is that you become an investor.
Starting point is 00:25:39 You become an investor in their investing business in their underlying equity. If you're investing in a founder, the model is just different. You can't get a cut of projects that happen episodically. and you just want to be involved in a business instead, but the agenting still works. What I fail to mention in answering your question, and I apologize, is we looked from the 90s very carefully at being agents for engineers. That was the first thing we did. And we couldn't figure out a financial business model because you'd get them a job, and then they'd have like a long contract. And commissioning their salary didn't sound appetizing at the time.
Starting point is 00:26:17 for the amount of work where we made a mistake is, frankly, commissioning their options. Right. That would have worked. That would have worked. But who the heck knew that those options were going to explode like they did? But today, I'm involved with two young guys that have a company called Human Capital. And they started a business basically representing engineers for free. and they send those engineers to companies to get them jobs, but what they've done that is brilliant is they track all the engineers. And they have recruiters at the top schools in the country. And they have the biggest database on engineers that are starting of anybody that I know.
Starting point is 00:27:05 I think the two guys are brilliant. They've got a business that no one else has. So they're now investors, but they get an inside look. from the creators. Can you say a little bit more about this idea of positional power, understanding that a big part of that is knowledge, but it just seems like you gravitated towards situations where you've not had to compete, like I said earlier, and I'm sure positional power in a frame is a really important strategy. So say as much as you can about that concept. Positional power is kind of a loose term I use to describe someone like Nathan Mirvald. He's a perfect example.
Starting point is 00:27:40 He walks in a room, and there's many. dynamics to positional power. One is you really have to have some brain power or it's a non-starter. I mean, you can't be stupid and have positional power. I guess someone once argued with me that if you were a banana country dictator, you might be able to do that. You killed enough people. You might get away with it, but it's not the positional power I'm referencing.
Starting point is 00:28:07 So Nathan walks in looks like a CTO. Talks like a CTO, walks like a CTO. Is the CTO of a company moving up a mile a minute? And when he opens his mouth, really smart stuff comes out. So that's positional power at its best, because when he walks in the room, he already knows his luggage has been checked in ahead of him. And we used to use that at the agency
Starting point is 00:28:41 in non-tangible ways. So, for example, this is going to sound today's world very stupid. But when we started in 74, we insisted that everyone wear a suit. And all the women, we had a lot of women executives, by the way, because in those days we felt probably 60% of our staff were women, and we always felt that women actually had an edge against men being better agents. They could come into a room. A man walks in a room.
Starting point is 00:29:09 He's got one act. He is what he is. There's like no changing that. A woman walks in a room and she can be tough. She can be sympathetic. She can be a mother. She can be aggressive. She could get upset. She's got a toolkit that's insane. And we liked having women around. But we led by example. So all of us wore suits and the women and men dressed every day. And I was talking to someone about this today because we're hearing. New York. And I was in a suit yesterday for a meeting I had with Alley. And I told him to wear a suit, which was kind of shocking to him. I think I've seen him outside of a black t-shirt. He's had a suit on the last three days. And we were in Midtown. I remember coming here in for business in the mid-60s up through the 90s. Everyone had a suit on. Every woman had a very smart outfit on. and good God, I was the only guy in Milosh and a coat and tie. As a matter of fact, the guy was having lunch would be rated me for 10 minutes.
Starting point is 00:30:14 So it's a very different world today. But in those days, I wanted our people that positional power. And I looked for every edge. So we did multiple things. One, we had a 10-page bibliography of what we felt they needed to read on a daily, weekly, and monthly basis because knowledge is power. we had a dress code that we never mentioned, just led by example. We had hours, which we never mentioned. We're led by example. The partner's cars were the first in in the morning and the last to leave.
Starting point is 00:30:46 We had a thesis that you never allow anyone to buy you a meal or let you ride on their private plane without them. You can't be bought. Small thing, but a big thing. It's a big statement. And we tried to take as much positional power. advantages we could out of non-consequential items, basically. And it worked. When you walk in a room and you're dressed properly in the people you're negotiating with or sitting there in jeans in a t-shirt or a polo shirt, you kind of just feel better about yourself in those days. I can't say that now because I got thrown out of the valley for wearing a blue suit to my first Andrewsson, Horowitz board meeting where everyone there, a friend of my name Mike Volpey looked at me. he said, are you kidding? And he said, what are you nuts? There was a guy in the room, one of the
Starting point is 00:31:38 board members had shorts. He had madras shorts on with a, his name was Mike Homer, great guy, legend in his day. And he's sitting there in madris shorts and a Hawaiian shirt, neither of which matched. And he looked at me. And he said, I'm not even going to say it. So funny. Speaking of Mark, I asked him what to talk to you about. And his response was just a day in the life. And it reminded me of a conversation you and I had where you said something like for 30 plus years, you made 250 calls a day. And I want to talk about that day in the life and the volume of interaction that you had because it's very easy to say like get scale and get information. But I want to make sure people understand like what that takes, like the amount of hard work,
Starting point is 00:32:23 the pace, the stamina, the energy that goes into that. So maybe give us a little bit of that flavor of a day in the life. Well, Patrick, I think you just hit on. all the keywords. I mean, if someone wants to build a business, to me, and I only speak for myself, everybody has their own opinion, but foundationally, momentum is critical. Building a knowledge bank is critical. Surrounding yourself with people as you recruit that can take your job is critical. Not being afraid is critical. Being on what I call a positive role is critical. No negativity. And momentum is built by action, not in action. And that action, one creates themselves.
Starting point is 00:33:09 So we didn't have Internet when we started, so we didn't have email or text. A big thing for us in the early days was car phones, which were radio-based, by the way, they weren't digitally based. You were on an open radio channel. As a matter of fact, it's one of the ways we signed a lot of clients because a couple of the agents, the more senior agents who had these radio car phones used to give up way too much information to their assistants or compatriots on an open line and we would just jot it down. Amazing.
Starting point is 00:33:44 Which was like, to me, it was like crazy. We had one guy who had a phenomenal client list and I was 28 or 29 and this guy I discovered every morning drove 45 minutes to his office. and every morning he'd get on the phone with his assistant and one of his junior agents and he would go through problem areas and I just sat in my car and took notes and started calling his clients. It was unbelievable. He gave me a roadmap. But basically, if you don't have energy and you don't want to make a time commitment and you want to have kind of an easier life, you shouldn't try to start.
Starting point is 00:34:27 a business. I don't know a founder that I've worked with anywhere that isn't driven like the snow. And if you can't keep that pace up for 20 years, and I mean that, there's no business I've ever seen that can get up and running in under seven to 10 years. I don't know why it's that number, but if you look around and start saying when businesses hit critical mass, it's seven to 10 years. And if you don't have the energy and the desire and that burning sensation in your gut and the fear of failing and a desire to make it for the right reasons, and it can't just be financial, by the way, you've got to want to do something with your gains that's socially important. That's a very important item for me. Don't do it. Don't do it. Don't do it. I've been blessed with meeting really great founders and working with some of the brightest young people in our country. I think that if you don't want to put the time and effort in and you don't have a belief, if you don't believe in your idea, don't start a business. And if you can't do momentum, I did 250 Colzee, but I wasn't the only one. We all did. The whole business did. The company, it wouldn't have worked with just me. And that's a critical distinction to make. We had a partnership and we had 150 agents and you have to realize what that did. You had 150 agents in all different fields at 1.200 going out, covering the community between New York and L.A.
Starting point is 00:36:12 in all creative areas, everything, taking that information, reporting it back into a meeting every single day, sharing it unfiltered. No cards held close to the vest. And then doing two to 300 calls a day, outgoing and incoming, that's both. And creating this momentum, it's not stoppable. And it builds on itself to the hundredth power. So if you had 200 agents, it builds to the 200th power. And one can't compete with that. It's not an accident that we ended up with the best clientless or the most film packages
Starting point is 00:36:54 or most musical tours or most books on the New York Times bestseller list each week, it fed on itself. And you talked about competition internally. We had a very simple thesis, which was, if you have a competitive actor that you are worried about. So if you're Dustin Hoffman, Al Pacino, and Bob De Niro, you traditionally have wanted separate agents. So when we signed Dustin a couple years in, I asked him to help us get De Niro and Pacino.
Starting point is 00:37:28 And, you know, he kind of looked at me. I said, wouldn't you rather know what they're doing rather than not and they should know what you're doing? You're only an actor who can do and you're brilliant, but you can only do two things a year, maybe. And probably knowing you, you're going to do one thing every three years. There's plenty to go around. But it'd be nice if you guys all work together and all of a sudden you see. heat with Pacino and De Niro and Michael Mann, all three clients of the agency, may have been doable without that, but probably a lot easier and a lot less friction under the same roof.
Starting point is 00:38:02 So our thesis was everybody should be with us, which really irritated people because that's like unholy. But our attitude is be in the clubhouse and partake in the wonderful information and material that comes in for everybody. And if you've got everybody, you get everything, which sounds pretty simple. And by the way, it is. But it was like no one takes all those calls. It takes momentum and heat and diligence and follow-up.
Starting point is 00:38:31 Follow-up is critical. You can't in any business, even if you're building chips. If you don't have follow-up, you're not going to build a business. If you don't touch base with someone after you've had a first contact, you know, I was telling Ollie at lunch the other. day, meeting someone isn't enough. The first meeting is easy. Anyone can get a first meeting. It's the fifth meeting and how you're perceived that's critical. And if there's no consistency and follow-up, there's no building the business. And I don't care what business you're in. You've got to have
Starting point is 00:39:06 follow-up. In addition to your follow-up rule, one of the other things that you listed in the book was never bad-mouthing the competition. Say more about the reasoning behind that. I like it on its face, To me, it made no sense because I worked with a guy when I was 22 years old, when I was an agent of William Morris, a manager, a very famous guy, had a huge client list. And I'd sit on the phone with him and all he would do was badmouth everyone around him, including his partner. It was kind of a subtle badmouthing, you know, and I realized early on it wasn't attractive. And it also made me think he was really insecure because I said them, I said, I said, why is he doing it? this to his own partner. He should be telling me his partner is the greatest thing since the wheel and get me to deal with the guy so he doesn't have to take my calls. And his attitude was
Starting point is 00:39:59 he was putting everybody down. So we used to say to everyone we worked with, you don't have any gain of momentum in badmouting somebody. You kind of look weak. We didn't let anybody badmouth movies, of other agencies, directors, because we knew we'd end up with those directors, so it would look... It would look stupid. And then also, who badmouthed somebody? It's somebody who doesn't believe in themselves, and it's really insecure. There's no positive gain to the equation in badmouthing somebody, and I just don't...
Starting point is 00:40:37 It's a nice way to think about it. I don't believe in it. Is there anything else that comes to mind as you think about these aspects of power and influence that were generated, like, that's a really interesting backdoor into it because you look weak if you're bad-mouthing people, which I think is totally true. Any other things like that that really defined the culture at CAA that you think are most interesting? I always like to say that we were a blend of American team sports, Asian philosophy, and just plain old outworking everybody else. And then I kind of put a dash of Alexander.
Starting point is 00:41:13 Dumas, three musketeers on top of it all for one and one for all. Sounds trite, sounds stupid, but in 1974, it worked because we did everything as a group. So when we started, five of us that started the place, we'd attend every meeting and go to every event. Then there were 10 of us, then 15, then 20, then 30, 40, 50, 50, 60. And like when screenings occurred in the entertainment business, which is how movies and television shows were exposed to the community, always a head of release dates. We were manipulative, frankly. We knew that the screen curtain went down at 7.30. People were seated from 7 to 715,
Starting point is 00:41:58 non-reserved seating, 1,200 people in the auditorium. And we would go in groups of 10 and walk down the aisle together and saying hello to people. And no one thought much. of it until subconsciously there was a buzz. Oh, CA's here. And we did things that seemed ridiculously simple and thoughtless, frankly, but they were manipulative and created in an image in a business that's all image. We designed script covers, and I, as you know, love art. You've been to my house, and I'm... Quite the collector. Well, I'm addicted, you know, and... I chose a primary color for script cover red.
Starting point is 00:42:47 And someone said, what are you doing that for? It's so not, the other people had like, mostly white, you know. And I'll tell you why it's a primary color. It is a reactive color. If you want to have fun sometime when you have nothing to do, Google the science of color. It's absolutely mesmerizing to read about the science of color and what colors stimulate subconsciously in your brain. And I said, but here's what it is.
Starting point is 00:43:15 It's only going to stimulate one thing. People are going to see it. Okay, they said, and I said, here's what we're going to do. We printed a thousand old scripts of movies that had already been made and TV shows that already made, and we put them in script covers. And I had mailroom guys go drop them off at every doctor and dentist's office in Beverly Hills and Westwood on the coffee table. They just opened the door and dropped it and left.
Starting point is 00:43:39 And all these people that were going to their doctor or their dentist sitting amongst Time magazine, these were the times when people read magazines sitting amongst time and people in Newsweek and Fortune and Business Week. There's a CA cover with a script in it. Eubiquity. And people, they would look at it and they would just register and then they'd say something to somebody or the image was in their head. It was the logo on a red background.
Starting point is 00:44:10 So that's what we did. Incredible. I'd love to talk about talent and your reputation for being able to not only spot talent, but do so quite quickly. Obviously, you said, you know, it's the capacity to work for 7, 10, 20 years that's going to build the great big things. But if you've got 10 minutes to meet with somebody and you are looking for talent or the lack thereof, what are you doing?
Starting point is 00:44:31 What are you processing? What are you looking for? What are you looking to avoid something that would indicate? Maybe they're not the kind of person you want to work. It's a good question. It's very difficult to describe it any other way than it's very much like collecting art in a strange way. Everyone asks me, how do I start collecting art? I'm mentoring three young people in San Francisco right now that want to start art collection. So I, A, sent them a bibliography of books, a list of the top galleries, and 50 artists that are on the contemporary that they should look at their work. And they said, what are we doing with all this?
Starting point is 00:45:09 And I said, you're looking at pictures. Why are we looking at pictures? Because if the more you look at, and you can never look at enough, your brain will automatically, automatically, automatically, cognitively put a weight of zero to ten on anything you look at. And you're going to remember the zeros and the tens and forget the rest, and that's all you need. Because you're going to build what I call frame of reference on what's good and what's bad, because every art show has in it by any artist. I don't care who they are.
Starting point is 00:45:41 They've got maybe 12 to 15 pictures they worked on for the last year, and probably two of them are masterpieces. Five or six or seven of them are somewhere between the best and average, and two of them should have never gone in the show. They should have been edited out of the show. And that's how you learn taste and what works and what doesn't. And it's not dissimilar with human beings. I don't think I could have done this perfectly at the beginning of my career, but I was lucky enough to start in the entertainment
Starting point is 00:46:18 business when I was 17. And I met a lot of people. And the more people you meet, the easier it is. And when you sit with someone, you get certain cues that are both social and intellectual, that give you a frame of reference about drive, about emotion, about deportment, about looking at you when you talk to them, about different tiny. It kind of reminds me of a sarah painting, the sororah, the pointillist. If you look at a two-inch square of a sarah picture, you see a bunch of points and dots. You look at a four-inch square, more points and dots, eight-inch square, more points-in-dots. 16 inch square, maybe you see a little bit of a figure. 32 inch square, ah, there's two figures sitting over there.
Starting point is 00:47:10 And then as it gets bigger, the picture appears. And it pierces your eyes and the sensory perception, puts all those dots together into something that's quite extraordinary. It's one of my favorite artists. It's the same thing with meeting with talent. And in the world I come from, you get about 10 minutes to make a decision if you have time to keep going. because if it's not something that you think is going to work, you've got to stop it, because times your enemy and anything you do, in anything, even recreation, times your enemy. And you can't keep going.
Starting point is 00:47:45 So I taught myself and all of the people we work with taught themselves to kind of look at a lot of nonverbal cues and listen carefully to what somebody says. And you get a sense. and then compare that in your cognitive scale of things, other people you've talked to. So meet with the director and you want to have an amazing conversation about film. Talk to Martin Scorsese. If you want to use Martin Scorsese's brilliance to help you pick talent, it's a fantastic tool. Because if somebody doesn't say something that has some correlation to the way he speaks about moving,
Starting point is 00:48:29 they're missing an element that they need to have greatness. Now, the ratio of right to wrong is good, but it's not flawless. You miss people sometimes. I remember early on, we made a mistake. We missed John Travolta when we were kids. I was 27 or eight. He was doing like Welcome Back Cotter, and he played this character, and we all thought he had one dimension. We were just wrong. We were just dead wrong. We made a mistake and you got to own up to it. I admit that all the time. He's brilliant. He's a great actor. He's played a zillion characters. I was just actually watching something he did the other night with Quentin Tarantino and I've seen it 10 times and there's certain scenes in there that he does that just he and Sam do these scenes together. They're just
Starting point is 00:49:23 absolutely brilliant and we blew it. There's so much charisma of a certain type to a great entertainer that probably blends quite a bit into founders who are marshalling resources and selling people and building a narrative. Investors seem quite different as a category of people. I think through some of the greatest investors. They're kind of nothing like some of the great founders or entertainers. What patterns have you noticed or do you look for because you've done this quite a few times? You've worked with Mark, with Josh, as you mentioned. I know you're close with Bill Ackman.
Starting point is 00:49:58 You're working with Ali Ahmed now, whose name you've mentioned a few times. What are the points of pattern recognition for investors specifically, do you think, that are the same and or different than you'd be looking for in founders or entertainers? First of all the same, which is odd, but it's the same, and it's different, if that makes any sense, too. Okay, it's different in certain categories, but it's the same underlying fundamental principles.
Starting point is 00:50:23 I was once asked when I transitioned into full-time being up in the valley, which was thanks to two guys, Mark Andreessen and Herb Allen and Lorreason, who staged an intervention with me in New York City on the Upper East Side 20 years ago. Well, basically, they invited me to dinner at 6.30, which is a half hour late for Herb because he likes to eat dinner at late lunch hour. He learned that from his father, who was one of my mentors, Herb the second, who I learned the investment banking business from. And Herb the third, and Mark and Laura met me for dinner. I had no idea what I was coming from her and sat down and Mark just looks at me. He said, well, this is an intervention. I thought he was kidding.
Starting point is 00:51:12 He was not kidding. He said, you are running around New York and we all think that you're wasting your time. And he was brutally direct about it as only people. in the digital space can be. And he said, you have to stop doing what you're doing, which is generally consulting for a lot of different businesses. I was out of the agency business. And you have to move to San Francisco and you've got to get into the investment area. And I said, I don't know what you guys know about investing. And they both said it's very simple. You put talent together with money and got them distribution. That's what we do too. And he said, that's exactly what we do for a living. And I said,
Starting point is 00:51:54 well, I never looked at it that way. He was 100% right. That night, I canceled everything. I had the next day. And the next day, I flew to San Francisco and rented an apartment. And I moved up there three days a week and started. And I was doing the exact same thing that I did before exactly as predicted. and meeting with founders was no different than meeting with someone who wanted to be an actor, a director, or a writer. And you had certain other criteria that were added to my outline of what I felt was important to judge talent and see if it was someone I wanted to work with or invest in. My investing is a bit different than a lot of other people's. I'm probably less detailed on diligence than I am on thinking I invest in people. If they've got a decent idea, and I feel
Starting point is 00:52:52 the founder is talented and dedicated and believes in his or her idea, I will invest in them. And I will invest if I don't like the idea sometimes. And many times I've done that and the company's failed. But the second idea has been amazing. And I've made my money back. But it's all about the people as a young man that I'm very fond of in San Francisco named James Proud. Oh, sure. We had dinner with him talking about China. And I met him. He was 20. God, I think. Barely 20. Barely 20. And he looked like he was 15. And he was 20 until he opened his mouth. And the stuff that came out of it blew me away. And I invested in his first business. He was a teal fellow, which to me was a very good.
Starting point is 00:53:43 I take all of the points like Surrah to weigh the talent and a teal fellow is a good point. It's a good point for me. It doesn't always mean it's perfect, but it's a very good point. He had a business that I thought was interesting, but I don't invest in hardware businesses. There are too many things that can go wrong with them. And sure enough, he did this business as a great product, and of course it failed. He's got a business now that is so amazing and so smart and so important to the country. It's like he's on a mission.
Starting point is 00:54:19 He's like on a mission from above to make this work. And it's going to help the country. And he's getting support from the government, which he should. He's raised a lot of money. He's hired some of the greatest minds in the country. He's basically trying to build chips in this country. And I met with him. And I said, James, this time you've gone off the reservation, you know?
Starting point is 00:54:42 I mean, do you know how hard that is? And I listened to him. And he convinced me in about 30 minutes why this mission was important, why I had to invest, why it was going to work. And his commitment to it was second to none, I'd ever say. And it's about him. He's going to make it work. For someone like Ali benefited both knowing him, I think of him as a puzzle solver.
Starting point is 00:55:07 He just can't get enough puzzles to try to figure out investing equations to figure out. What does someone with that ability usually need to develop to build a great franchise or a great business since you've been a part of a number of these amazing investing franchises? So a very close friend of mine lives here in New York named Eric Lane was at lunch with me last Monday. He's the president of a tiger. He used to be a Goldman, fabulous guy. At lunch with me, he said he met some young guy who is incredibly smart. and has a fund and he gave him a little bit of money and he thought I should meet him because I love
Starting point is 00:55:42 meeting young people. I mean, for me, I have no interest in spending time with anyone my age. I don't want to be around anybody my chronological age or within 10 years. And I said, great. He said he's in his early 30s and he's really smart. So I met him. We both know him. And I saw something very special in this guy in 10 minutes. It didn't take me along. But on the other side, it was very clear to me that he built a really interesting business, and no one knew who he was.
Starting point is 00:56:16 And he was having trouble getting in certain doors, and he had little credibility, even though he's putting up 12.5% returns for 10 years. and his deal investing analytical capability was off the charts. I call them all the time to turn on the engine. It's the engines, not 12-sylons. It's not like a Ferrari. It's like 5-12-cylinder engines, and he's got endless energy. And I saw a lot of things in him that I had when I was his age,
Starting point is 00:56:48 as far as drive and desire and not wanting to move back to the San Fernando Valley. where I was raised. And I talked to him every single day through the summer. He absolutely ruined my summer. Patrick, he ruined it. It was every day, an hour to two hours. And the more I talked, the more I respected his brain power. And I did a deep dive on his business, and it was really good.
Starting point is 00:57:17 And it's a secret. To miracle he raised the kind of money he did, because he had nobody. vouching for him. He had nobody saying, hey, this guy's really good. No third party. And if he did, it wasn't at the right level of introduction. I started working with him about eight weeks ago, and the more I work with them, the more I like what I'm doing. To me, building is the most fun. Building CAA was so much more fun than getting to the end result, because once you're at the end result, you kind of feel like every day you're Wyatt Earp and you walk into town and someone's
Starting point is 00:57:57 going to shoot you in the back. Yeah, yeah, it's very defensive. It's a defensive move and I'm an offensive player. So I had long talks with him and in the last eight weeks, in his inimitable way, he's managed to suck me into spending most of my time in restructuring his business and recruiting terrific investors and raising more money and exposing him. to different people and I watch him sit with, like I had him sit yesterday with a guy I'm crazy about named Kevin Warsh who I have giant respect for. He's got a, what I call, Andres and Teal Crichton-style brain and he works with Stan Drucken Miller, who I have great respect for and I took Ali to meet him and I was proud of how Ali held his own because against Kevin,
Starting point is 00:58:47 that's not an easy task. I sometimes struggle. But not only understand what he's saying, but, you know, hold of my own. Yeah, incredible. And he did a great job. In the spirit of the red covers on the scripts, one of the things that you read a lot about in your heyday at CIA was this sort of mystique that followed you around. And I think you even said in your book that you owned the rights to like all the photos of you. So you were this sort of like, I think the word boogeyman even came up. And I'd love to hear about the difference, if any, that you cultivated between did you,
Starting point is 00:59:21 cultivate a character that created that mystique because it had benefit or not? And how did you do that? I find that quite attractive and interesting and quite fun, honestly. You have to understand that when I was working in the entertainment visit, there was no Instagram and no Facebook and no reels and no TikTok and celebrities were really celebrities. I mean, I had the privilege of representing Paul Newman and Robert Redford, Dustin Hoffman, Al Pacino, Bob De Niro, and Meryl Streep, and Bill Murray, one of the great... Oh, I have to have you tell that story about the hospital. Yeah, one of the great actors and comedians of our time, John Belushi and Dan Aykroyd, and it's just the list was endless of who we were lucky enough to be involved with.
Starting point is 01:00:10 And they were real movie stars. when you walked into a room in a restaurant with those people, the restaurant just quieted down. You didn't know anything about them, but you saw their work on screen. So you kind of thought you knew them. I was having a drink with a friend Scott Wapner the other day here, and I hadn't seen him in a while, and we were laughing because I said, you know, Scott, I live with you every day. So I feel like I've seen you, but you haven't seen me, but I'm watching. And that's the feeling.
Starting point is 01:00:43 But that feeling wasn't allowed to occur in my day because every one of those actors had a kind of distance from the public. So I decided the best thing we could do since we're handling confidential careers and we were going to do the opposite of what our competition did is. We're not going to talk about them. I'm just not going to talk to the press. And I don't want anybody taking pictures of me or my kids. I don't want to be in gossip columns. I just want to be behind it and I don't want to be in front of it. And if someone wants to write something, they can say whatever they want, but they're not
Starting point is 01:01:22 going to get my cooperation. And we had a rule, which in those days you can enforce, you couldn't today. No one in the company except for our head legal counsel was allowed to talk to any reporter. We didn't want to give background. We didn't want to spin stories. We didn't want to be part of that. And that's what everybody else did. it kind of set us apart. And by doing that, it created a mystique around the company, like a cult
Starting point is 01:01:45 kind of mystique. And it was defined intentionally. Like if there was a screening, one of the mailroom guys or gals would let me in the back door. And that was after we made it, by the way, that was 10 years to get to that point. And I didn't walk in places with celebrities. No notoriety. Who is that guy? It was all about. about getting people to wonder. That great line in Butch Cassidy and the Sundance kid where Newman turns to Redford and the Pinkertons are chasing them.
Starting point is 01:02:20 And he goes, who are those guys? You know, it's like, so the whole idea is to get people that wag their tongues about who are those guys. How do they do what they do? Why do they do what they do? And it worked to a point. I will tell you a side story that's kind of funny as I was in an elevator with Paul Newman.
Starting point is 01:02:37 We were going up to an editing bay here in San Francisco and Chelsea. It was like 20 flights up in the elevator. And Paul and I had just had dinner, and it's like 7.30. And in walks, some woman, some elderly lady with a shopping bag. And she looks at me and she looks at Paul. And she looks at Paul the second time. She looks at him and she goes, Mr. McQueen, you were so good in that movie about the fire
Starting point is 01:03:01 in the buildings. And Paul looks at her and doesn't skip a beat. He says, you know someone, you ought to look at it. that other guy, Newman. He was really good, too. And the doors open and we walk out and I just couldn't stop laughing. It was about building a mystique because it's the same reason like Mark and Ben built scale. How do you differentiate? There's a hundred and two hundred, a hundred, VC firms on Sandhill Road. You start up 13 years ago and so what, who cares if you're Mark Andreessen and Ben Horst? What have you done for me lately? And do you know how to invest?
Starting point is 01:03:39 You may know how to operate a business, but do you know how to pick a business? I mean, I thought they did, but who knows? So the reality is you have to have a mystique. You have to have an act. You have to have something to put forward. It just doesn't happen by accident. If you've got a technology, that's great, but we don't all have code that is our IP that no one else has. We don't have that.
Starting point is 01:04:02 You have an idea. So we tried that, and it worked until it didn't. And then in retrospect, I was asked about this class I was teaching last year, and someone asked me the same question. And they said, if you started the company today, would you do that? And I said, absolutely not. I would never go near that, not with social media or any of the tools that are out there. I said, I'd probably, if I started CAA, which I don't think is possible, by the way, to start
Starting point is 01:04:32 it today in this environment, I don't think it's doable. But I said I probably would take the Warren Buffett approach and pick up the phone and talk to anybody that called me, which is a better way to do it because there's no secrets anymore. There is no secret. There is no mistake. Everything's when you go to Google and you can find out anything you want about anybody. Does that mean that relationship becomes the most important thing? Yeah. Reliance is the most important thing anywhere in anything, whether it's personal, professional, family, servicing your relationship.
Starting point is 01:05:06 your life and your relationships is more important than anything. It's as important as your health because good relationships help you be healthy. But the idea of building a mystique today about a business, I think, is almost impossible because everything's an open book. I mean, my God, we didn't have a website called The Glass Sealing. When I started CAA, no one would. But we took care of our people. We were very concerned about our assistance because they made up the culture of the company, too.
Starting point is 01:05:36 Because they were talking to people. Listen, they were talking to all the assistants of all the people we were dealing with. So if one of my assistants was talking to your assistant and your assistant gets a good feeling about it and you happen to say to your assistant something and he or she responds to you, that response is going to have either a positive or negative connotation. So you see how it works at so many levels underneath the surface. probably the only rule that I could see working today, which would just be me, is I would not allow anyone in the theatrical agency business to be in social media on anything except their family. I mean, they could have a private account, but don't go posting on Instagram, anything, your opinion. Who cares what your opinion is? I mean, you may care.
Starting point is 01:06:25 I marvel at people that put their opinions out there about things that have no credit. credibility or no position or no intellectual capability. And they put out these emotional gut-wrenching opinions. And I say to them, I say, why? What do you think about offense in investing? One of the lovely anecdotes from the book was this idea that prior to your business, agents were really firefighters. Like they didn't know where they were going to get called. They sort of just showed up and dealt with something. It was very reactive. And you made it very proactive. Like, no, we're going to go make things happen. It feels like most of investing is more firefighting, where it's a deal kind of investing in private markets where deals come across your desk, they come up, a company's fundraising,
Starting point is 01:07:05 you react to it, you learn quickly, you make a decision. Do you think there's more room for offense in investing where you are an activist almost that does packaging, goes and makes things happen? I think there's room for both. I don't wait for things to cross my desk. I try to keep a scorecard on one of the best experiences of my life is when Peter Thiel asked me to help Alex carp out with Palantir and get them into a commercial business. It's not like he asked me for my coding expertise. I didn't really understand what they were doing, frankly, but I could sell the company to a commercial client and keep them in business. And I did. Got them their first commercial gig in banking with J.P. Morgan. I spent 10 years with them. I keep an eye on all the
Starting point is 01:07:48 Palantir engineers that leave to startup businesses because when Stefan Combe was interviewing them, he'd take one for every 50 he interviewed. And if they work there, they've got an edge. They've got some intellectual edge, but I don't believe you'll wait for people to send you stuff. You've got to go out and look for it. So I do both. I can't cover everything. It's one of the reasons that I'm working with Ollie is that we've got a, for the first time in years, I have really talented people to work with me because I can't do it as a solo practitioner. And it wasn't as much fun anyways. It was getting boring. You'd like to have someone to do a high five with if you happen to be lucky enough to make a right decision. But I think that being offensive in business is a key strategy in investing,
Starting point is 01:08:35 no different than it's a key strategy point of being a founder. You can't be a defensive founder. You have to play offensive. And you have to do that also to kind of scare away the competition a little bit that is so competitive in the technology space. The moats are never high enough. your competitors better think that you've got a real lead on them and they're not quite sure what you have, but you better make a presentation that it's maybe a little more than you do to just keep your lead. It's important. I'd love to hear a bit more about art. You said you're addicted to it, like spotting talent, it's spotting beauty. But what about the world of art itself has taught you other things about the world or about people that you think is portable?
Starting point is 01:09:20 Well, art for me is so much a part of my life because it's what I did for a living, too, because making movies and music and the clients that I represented, they're artists too, just visual artists. I once said to Marty, who I'm crazy about and have such respect for, and I said the same thing to Stephen. Let's take some single frames out of some of your setups and frame them and do an art show. We actually did one with Tim Burton because some of it. of the frames are as good as anything I've ever seen hanging on a gallery wall the way they're composed.
Starting point is 01:09:59 Matter of fact, when Marty did gangs of New York, I gave them the definitive book on Rembrandt because it was pictures painted that showed how Rembrandt lit his paintings with candlelight. And the period Marty was doing, there was a ton of candlelighting and early gas lighting. which were single source flames. And Marty's such a stickler for perfection in what the period looks like. He's so good at it. His research is like a college professor that he looked at this and it was like a lightball went off and that's how he lit gangs of New York when they were interior scenes and they're
Starting point is 01:10:42 gorgeous. But to me, I got lucky, frankly, Patrick. I got interested in art very early. I never left the San Fernando Valley before I was 18. And when I was 18, I worked every day of my life and I worked every summer, but I took two weeks off in the middle of the summer from my job and I drove across the country to kind of get a sense. This is between high school and college.
Starting point is 01:11:08 I only took two weeks and I drove and I ended up in New York in one of the places that I went to. I had never been to a museum in my life and I went to the Museum of Modern Art. And I was 18 years old, and I walked around, and then I walked around again, and then I walked around again, and I stayed there for eight hours. And I was an absolute state of shock. The things that I saw and the perception of it for me, it flooded my brain. It, like, pixelated my brain. I just couldn't believe what I was saying, of all periods of art. And I said, I need to understand this. and I started reading about art in my spare time.
Starting point is 01:11:48 When I was in college, I never went to class because I worked 60 hours a week, and I went to the first class and the final. And I had someone taking notes for me at UCLA. Everett the enterprising young man. I had a job that was too good to be true. You know, I was running the tour department at 20th Century Fox. I had 75 people from my college working for me, and 45 of them were attractive young women.
Starting point is 01:12:14 And the rest of them were my fraternity brothers. If I told you we were working, I mean, we were having a blast, right? But I did go to art class because it was at 8 o'clock at the morning, and I did get hooked into it. And then when I graduated college and went to work full time at William Morris, I started buying prints of artists and studying them in my spare time. And when we started CA, it turned out by a fluke that it was something all. All creative people were interested in, oddly, all directors wanted, were influenced by some artists. I mean, I'll never forget talking to one of my clients, Stanley Kubrick, who's visually one
Starting point is 01:12:57 of the most rich directors ever. Rich. And let's talk about a guy who talked about Hal 9,000, which is Siri on steroids, 60 years ago. So let's go to 2001 Space Odyssey and look at that film, which I've done 20 times and say, how did he think of that? How did he call me up 30 years ago and say to me, I want you to put something, Michael, in my contracts and no one can recreate any of the characters I've created digitally? I said, what are you talking about? I said, what do you mean? How's that even possible? It's like Nathan Burval again coming from the sky. I said, how is that even possible? There's no
Starting point is 01:13:35 technology for it. And he said, somebody's going to figure it out. And we did it. We put it in his contract. You couldn't recreate characters. And now we've done. seen with AI, it's like all anyone's doing. But he says to me one day, I was sitting with him in London at his house having a lunch and we're talking about putting together one of his movies. It was eyes wide shut and I was pitching Tom Cruise and Nicole to play the leads. They were clients and we're sitting at his breakfast table and he brings a book over and he says, you know, I love Henri Lartig, who's a great French photographer. He's taught me so much and then it just was very clear to me that art was so important in talking to directors.
Starting point is 01:14:19 I said to myself, how is it possible there's only like under 10 art collectors in Hollywood? How's that possible that that could be? There's some disconnect that I must be missing something. So I went and spent months thinking about if I was making a mistake because to me passed as prologues of historically no one is using art as a foundation for parts of their business, then maybe I'm making a giant mistake, and it's taking up a lot of my time, and I just pushed through it, and I said, I think I'm right, and I just kept going, and I just love every second of it. It's the challenge of learning how to judge what pictures are
Starting point is 01:15:00 some of the most beautiful things I've seen for your years, so for sure. Thank you. And then, I have a lot of friends that are artists, so I'm mesmerized by creative people. I can't paint, I can't draw, can't sculpt, can't write. I can't shoot a picture properly with my iPhone. I am just doofless about anything creative. I can read. You can spot it. I can spot it, but probably one of the reasons I became an agent is I was talentless, you know.
Starting point is 01:15:27 Sound like Rick Rubin on 60 Minutes. I feel that way. I just have no talent. One talent I know you have is to be fearless in confrontation. What does that mean? Talk about confrontation. I think you have to tell the truth to people, and it's not pleasant, frankly, and people aren't useful. When we started CAA, one of the things we decided to do was A, function as a group, the five musketeers, and B, just tell the truth, which no one did.
Starting point is 01:15:59 Everyone lied to everybody. And when you're dealing with people that are performing talent, in order to be really good, they have to be a little insecure, a little narcissistic, a little bit of ego to balance the insecurity. We all have that. But it's hard to tell people with that make up the truth. And no one did. Everyone would puff them up, tell them how great they were. And I found that to be when I was a young agent of William Morris reprehensible. How do you call a client and tell him that his show or his movie was fantastic when it was absolutely terrible. Why don't you to give them some notes and just say, look, I'm not an expert, but here as a viewer. So I've always viewed myself from the day I started in the business
Starting point is 01:16:47 as the ultimate fan. So I view myself as the fan of somebody's work. And fandom means you like the good and the bad, but you can give commentary about the stuff that isn't so good. And I also view myself as a normal fan. I'm a guy who goes in, buys the popcorn, sits in the seat. I went to theaters every Friday night for 20 years into Westwood and stopped on the way home for an hour to see how the audience was reacting to clients of mine movies. I remember I went to see Last of the Mohicans, and I went to see part of it. I left the agency early.
Starting point is 01:17:32 I really wanted to represent Michael Mann. And I think he's really brilliant. He's one of the few guys that can not only tell the story that make the pictures just stunning and realistic, and he gets great acting performances. So I went to see last night and I just sat there and I didn't leave. So I was two hours late. I was an hour late for dinner.
Starting point is 01:17:53 I just sat there. Good God. And one thing came to my mind when I'm watching it is Alfred Biersstadt, whose Alfred Biersstadt is one of the great American landscape painters. of his generation. And I kept looking at this production design. I said, my God, it's like a giant Alfred Biersstadt painting. I called him from the car on the way home. I said, I have two words to say to you. And he said, three words. And he said, what's that? I said, one, Alfred, two, Biersstadt, three, brilliant. And we hooked up after that. But if I didn't know art, he did. Whether he used Biersstadt or not,
Starting point is 01:18:32 It was surely some influence in the production design. So I found art to be very compelling for discussions with creative people. What is something about you that other people believe that isn't true? Well, I was incredibly controversial when I was in the agency business because I had this one for all for one attitude and it was win at all costs. And I made a lot of mistakes when I think people would say that I was overzealous, that I knocked a lot of people around. I knocked people out of things and they're probably right. I wanted to win. I wanted our clients to win and I really felt it was important if we could do it without lying
Starting point is 01:19:12 and without doing anything immoral or illegal. Our clients had to win and we had to win. We had to be the best. And I'm a great believer in excellence. And whatever anyone does, whether they're a doctor or a lawyer or an Indian chief or an agent, they have to be the best. I really strode to be the best, and I felt that anyone who worked in the company had to be the best and drove people really hard, maybe in retrospect, a little too hard.
Starting point is 01:19:41 Starting CA today would be really difficult because to me it was a lifestyle and a religious experience that you were in or out because you couldn't work that way for other human beings without it. I did believe that you say the truth to your client. We had a big movie star. I don't want to say who. It's not important, giant movie star. I got a call from Sherry Lansing, who was a brilliant producer and studio executive, one of the top women in our business.
Starting point is 01:20:10 And she said, Michael, you got to look at this movie that you helped me put together. And you got to look at the dailies, your client, something's wrong. It was early on in the relationship with the client. It was early on in our business. I don't think we were about five or six years old. and we had signed this giant movie star. And I looked at the delays and I said, oh, my God, they're not watchable. He looked like he was dead on the set.
Starting point is 01:20:36 Called her, I said, I'm going to take care of it. Can I do what I need to do? Can I say certain things that I don't have the authority to say? She said, like what? I said, can I tell him, we'll shut down for three days? She said, yeah, I'll take insurance. She said, say what you need to say. So I went to see him, and I walked into the guy's trailer, and he was sitting there.
Starting point is 01:20:54 He said, what's up? Because for me to make a trip to the set unannounced was highly unusual. He was at the lot at Paramount, and I said, look, I just looked at Dalies, and I said, I feel like something's going on. I don't know about it. I want to help. What can I do? He said, what's going on? And I said, you don't look good.
Starting point is 01:21:14 He said, what do you mean, I don't look good? I said, you look tired and your eyes are half closed, and I don't think we should let those takes be used. He said, get out of here. He said, get out of here. He said, I don't need an agent like you. I didn't know what to do, so I just walked out and got in my car. I spent 20 minutes driving back to the office trying to think how I was going to tell the agents that I had just lost a flagship client.
Starting point is 01:21:46 It would have been a disaster for us because we were on a momentum role. We used to announce a movie star signing a week. with red ads. And it just put the competition away because they never knew what their Thursday nights were bad nights for our competition because Fridays that we rolled out these ads every Friday. Incredible. Fifty weeks of year. So I get back to my office and the phone's ringing and it's the client.
Starting point is 01:22:12 Please come back. Drive back 20 minutes. I walk in. He doesn't say anything to me except I can't sleep. I said, well, it's a pretty simple thing to fix. I said, hang out. And I called an internist at UCLA because I was involved with the hospital. And I said, I got a client who's got a sleeping issue.
Starting point is 01:22:31 I need something that's strong enough to put him to sleep and light enough where he's not going to be hung over. And the guy said, this is what I recommend, put him on the phone with me. I did. We got him a prescription. He said, what are you going to do? I said, you're going to go out to your house at the beach and do nothing for five days. This was a Wednesday. Tuesday, I said, we're going to shut the movie that Wednesday, Thursday, Friday.
Starting point is 01:22:53 He thought I was like, God, that I could do that. I had already pretty clear that part of being a great agent as presenting that you can do the impossible. So I had already cleared that we could shut down and get insurance. And I got him a prescription of the sleeping pills, had it picked up for him, had a car and driver take him to the beach. And he came back Monday and the movie turned out to be fantastic. And he stayed with me for 20 years.
Starting point is 01:23:18 So when you say, is it better to tell the truth or to lie to somebody if I would have walked in and said, boy, your dailys look great, he would have thought I was out of my mind because he knew they didn't look great. But he was so upset that someone told him because no one had ever told them. Our point of view was it's just easier to tell people the truth. One of the things that I think a lot about these days is if you're lucky enough like I think I am, you were to fall into something that you really, really deeply loved. doing, it becomes all-consuming in an interesting way, and it crowds out everything and anything else, if you let it. How did you balance all of that with your family, with your friends, with your kids, with life writ large when the thing you were doing, the feedback loops were so tight, it was so energizing. You were building something and working on something.
Starting point is 01:24:11 I did it with mixed success. Family was very important to me, but I didn't start a family until we'd been in business for close to 10 years or 8 years. So I got the hard part behind me. The minute we had our first kid, and I have four now the minute we had the first child, I changed my hours of operation around their schedules. So when they slept, I worked. When they ate, I ate. And I did a lot of coming home at 6.30 and leaving at 7.30.
Starting point is 01:24:47 I never didn't have a dinner. I would try to get home at least two nights a week. Weekends, I always worked from home. I used to work in the office on Saturday and work at home on Sunday. I worked both days of the weekend. I mean, for 20 years, I worked seven days, seven nights. But when I had the kids, we took off Saturday and Sunday night. But we also made it clear when we went to people's houses,
Starting point is 01:25:17 that if we couldn't bring the kid, we weren't coming. When we sort of pioneered this thing and bringing a basket with a kid at it, putting it on the table, because we didn't want to leave the kid at home. And then as we had more kids, it became easier because we could adjust schedules. I tried like crazy to be a good father.
Starting point is 01:25:37 It's really hard when you're in a service business. Sometimes I used to, when the kids had athletic games at 3.30 in the afternoon, And my office was 10 minutes from their school max, and I would go with two cell phones and an assistant and stand on the sidelines, being on the phone watching them. At least I was there. Was I as engaged as I would have liked to have been? Probably not. Did they realize that I don't know, probably the hours I spent trying to be a good father, I thought I did the best I could do.
Starting point is 01:26:12 Was I a father that was around 24-7? I used to work really hard to not travel on weekends. I used to have to go to Japan almost once a month for a period of years. I made very clever trips that left Sunday late afternoon, so I had a weekend at home. I worked really hard to do six-day weeks in a five-day week. So when I was very young as an agent, I bought a very inexpensive small airplane, didn't tell anybody about it. gave me the ability to work Monday, Tuesday, Wednesday at the agency and be involved in all the meetings that we had. And then Wednesday at five, I could run to the airport, get to New York by one, go to sleep, get up, do a breakfast, meetings, lunch, dinner, and then leave for L.A. at 9, get home at 11.30, and then be in the office Thursday morning.
Starting point is 01:27:13 And it's like no one. No one knew. No one knew, but no one could figure out. How you were doing it? I was doing it. Well, I did it for $75,000 down and $600,000 mortgage and didn't tell anybody because at that time, Warner Brothers was passing out airplanes to people as benefits. When I started in the business, the big gift was when the studio gave a client a car. Everybody got that.
Starting point is 01:27:38 Everybody got a car. It's like if you did a good job on something, you got a car. That moved when Steve Ross was at Warner Brothers. You got a plane ride. And then as agents, we were under the gun because every client said, get us a free plane ride. And it became a big negotiating point. If anyone knew we were running a plane, including internally, it would have bankrupt us. Funny thing is, I had a small plane.
Starting point is 01:28:05 You couldn't stand up and it had no bathroom. And it couldn't make it all the way to New York. You had a stop on the way back to New York. I could make it, but back from New York, I couldn't. I did a lot of urinating in bottles. But it was important. Like, we could do two sets in a day and not have to sleep in a hotel, which, so if someone was working in Colorado, it's tough to get a scheduled flight to.
Starting point is 01:28:30 So we could go L.A. to Colorado, then Colorado to Iowa to cover a movie, and then back to Los Angeles all in 24 hours. I didn't sleep a lot, but I also didn't do that on weekends so I could be with the kids. It was much easier when all three kids were in school. That I will tell you. I hope your work ethic comes back. I feel like it took a pause for a while and you're starting to see shades of it again. I don't know. A lot of the businesses that I was consulting for, The uniform complaint is the generational hire of what the expectations are of work ethic. And I can't speak to what this generation thinks. I can only speak to my generation.
Starting point is 01:29:17 It's not for me to decide what it's like today because I wouldn't want to build a business in today's environment. I don't want someone working with me that isn't on the program because, at the end of the day, we spent more hours during the day with each other than we did with our significant others. So it's got to be pleasant and it's got to be fun and it's got to be challenging and it's got to be energizing. You've got to every minute learn something different that makes you a better human being and that sharpens your brain like sharpening a knife on a stone because if you don't have a sharp brain, you can't do anything. And the only thing that
Starting point is 01:30:01 gives you a sharp brain is pushing through difficult situations and education. And how do you get educated? You get in the middle of a lot of complex situations. And you learn my son once asked me, Dad, how did you learn how to be an investment banker? Because we did investment banking. We did advertising. We did a lot of stuff that no one had ever done before. And I said, I didn't learn it. I said, I learned it on the job. Many times, Herb Allen would say to me when we were selling an entertainment company to another company, and we did six of them, he would say to me, this is not the way to do this. This is how you have to think about this, because I came at it with a naive point of view.
Starting point is 01:30:46 I didn't go to business school. But I learned what you only had to tell me once, and I figured out how to never make that mistake again. I didn't have formal education. advertising was easier when we got asked to bid for the Coca-Cola account. I had a really interesting idea, frankly, that came to me after looking at all of their work. And it was very clear to me that we could deliver on it because we had a repository of creative talent. By the way, thus the name creative artist, that's why we used that name.
Starting point is 01:31:18 That wasn't an accident. And when I was at Sun Valley at the Allen & Company conference, this is so long ago. And I'm sitting with Roberto Gauzda and Don Quill, may they rest in peace, who we're running the company as dynamic duo. And Roberto's sitting at coffee with me with Herb and saying they're concerned about case sales. And I'm saying, well, you kind of should be because this Michael Jackson commercial that Pepsi's doing is just permeating everything culturally.
Starting point is 01:31:48 And he said, yeah, we're not doing anything that's current or contemporary. It was how he phrased it. And I said, look. We can do something for you, but it's going to take enormous corporate guts to do it, because if we do it, it's going to be pushing the edge. So we said, come to Atlanta and meet with our 12 worldwide department heads and pitch your idea, and we'll give you a very fast answer. I said, okay, so I took, they sent a plane for us. It was so cool. They sent a big plane.
Starting point is 01:32:20 You could stand up in and add a bathroom. Didn't have to pee in a bottle. You had a bathroom. And I chose eight agents from the business, including. including one of my partners, Bill Haber, who's a brilliant guy. And I chose agents from music, from movies from television that all represented the breadth and depth of what we had. Briefed everybody. We looked at every commercial they had done for the last 30 years.
Starting point is 01:32:43 We looked at all their print work, all their merchandising. We really educated ourselves. And to make a long story short, we went in and spent eight hours with their department. They had flown in from all over the world. So it's not like they weren't serious. we listened to what their needs were and we said, we got it, we'll be back to you in 14 days. And they said, okay. And we came back in 14 days and said, you do seven commercials a year for the world, all.
Starting point is 01:33:08 And you put those commercials on every single program, whether it's late night, prime time, daytime, sports, they're all the same. And they're all different demographics. So how can you do that? And they said, well, we don't know. We've never been told not to do that. And we sat down and we created a hundred plus ideas for commercials. And we went in and we took 30 of them and we pitched the following idea.
Starting point is 01:33:39 It was very simple. We think you should do your commercials like a relay race. So we should do Thanksgiving commercial that's family. We should do a Christmas commercial that's about the holiday. that was the polar bear as we created. And we should do Valentine's Day as love. We should do Easter as family. We should do the summer as refreshment and heat in the beach. Thanksgiving is family. And we should do 30 to 35 commercials a year. And they should hand off to each other over the course of the year. And they said, how can you produce 35? We have trouble with seven. We can't afford it.
Starting point is 01:34:18 I said, we'll do 35 for the price you do some. He said, we have 360 account executives at McCann Erickson. I said, good. We have me, Bill Haber, Shelley, Hockren, Len Fink, and two people from the mailroom. And they said, it's not possible. I said, well, you just saw 35 ideas, 30 ideas. And what I had done is I gave our mailroom assistant. And by the way, we called him a partner.
Starting point is 01:34:43 We called everyone in the company a partner. There were no titles at all. He was equal to me. And I gave him $2,000 in cash. I said, go to Brentanos, which was down the street from our office. And I said, go buy every big art book you can get your hands on. So he did. And he came back with satchels of art books.
Starting point is 01:35:03 You know, at those days, they cost 20 bucks. And we went through these art books, all of us, one after the other tearing pages out for inspiration, and put them in a war room around the room. Oh, God, that's genius. And we looked at them all and we got commercialized. Like one of the pictures was Magritte with the bowler hats raining. I don't know if you've ever said.
Starting point is 01:35:26 Yeah, yeah, I know exactly what you're talking about. So we said, God, let's rain Coca-Cola bottles. So we did a commercial. We called the Magritte commercial where Coca-Polola bottles were raining out of the sky. And we came up with this idea of putting a button on the end of every commercial, but making every commercial a small movie. So it had nothing to do with anything else. It was a non-sequitur.
Starting point is 01:35:49 The only thing it had to do with Coca-Cola was the end, the button, and said, always Coca-Cola. We called Quincy Jones, who was a close friend and it was brilliant, brilliant music guy, always ahead of his time. I said, Quincy, I need two of the best songwriters you ever heard of. He said, for what? I said, we're going to rewrite the Coca-Cola jingle. He said, wow, that is so cool. I mean, he didn't skip a beat. He sent us two guys, two young guys.
Starting point is 01:36:17 They rewrote it, but they did it in six different rhythms. They did a city rhythm, an urban rhythm, country and western rhythm, classical rhythm, a European rhythm. They did them all for the sites. Then we went to all our clients who everyone criticized this for and said, you're going to lose all these clients if you put them in commercials. I said, we're going to pay them double their rate. And they get to do this between movies. If they don't want to do it, no one's forcing them to do it. They were lined up around the block to do it because they could go pick up a couple hundred grand for working three days.
Starting point is 01:36:50 So we had movie directors doing commercials. And they did it and they got paid and they loved it. And we delivered 35 commercials for the price of seven. We had six people working on the account. And we went, they asked us because they had a 40-year relationship with McCann to do what's called a shootout. and to put ourselves up against McCann. And I said, great, I'm happy to do it. They thought we wouldn't do it because we were promised the account.
Starting point is 01:37:20 I didn't care. I was so confident about our product. And we took 35 commercials. We did storyboards on everyone. We did what's called a rip-a-matic on some of them. We had the polar bears. We created them all drawn out. There were six of us doing this.
Starting point is 01:37:35 And we went down a day early. We went and looked at the room. We did it entertainment style. We looked at the room. We changed the seating around. I bought everybody Armani suits, including Shelley Hockren. We all had blues Armani suits because we had an inn with Armani because we put Sean Connery and Kevin Kosson. Of course he did.
Starting point is 01:37:56 Into untouchables. And we got Armani to do the clothes. So we had an inn at Armani and he tailored all these great clothes for us. And we went into Atlanta the day before. We had a leisurely dinner. Nice bottle of wine, went to sleep. Everybody got up in the morning, went to the gym, showed up at the room at 15 to 11 for an 11 o'clock meeting
Starting point is 01:38:20 with the CEO, CO, CFO, CTO, and CMO of the Coca-Cola company, which was big. And there's no McCann Erickson. We're sitting there very patiently. Our suits were pressed, by the way. we looked amazing. By the way, we looked great. We were confident.
Starting point is 01:38:41 We had all our stuff set up. At five after 11, in walks, 35 people wrinkled and crinkled from New York City, from McCann who had taken a flight at 7 a.m. out of Kennedy to get to Atlanta. So they had to get up at five or four to get to the airport.
Starting point is 01:39:00 They looked like they were going to die, and there was no energy. And then the bottom line is, They flipped a coin and we won and they said, you want to go first or second? They thought we'd go second because that's the way you usually do this. I said, no, we're going first because I knew if we went first, that was set of a pace they couldn't follow. And Len Fink went up in Shelley and they started to present Bill Haver and I introduced everything. They went up.
Starting point is 01:39:24 We had one thing where a talking dog was the lead character and Len got down on all fours parking. You know, and we showed them polar bears, which they couldn't believe that we could do animation for the price because all we did is outsource, which no one knew what that meant in those days. And we finished. And I'll never forget as long as I live, the head of McCann was there. And he was sitting to my left. My team was on my right. His team was on his left. And he wrote a handwritten note to the person sitting next to him. And he stupidly let me read it and said, we're screwed. And his person got up to present. And we felt horrible for her. She stopped after one commercial and got the account. It was $600 million year account. We ended up doing
Starting point is 01:40:14 for them 500 commercials. And we made the cover of Time magazine. We made a lot of enemies on Madison Avenue. We did a lot of firsts. It's amazing that as I thought about our conversation and made mental notes and written down notes that we barely covered any of it, your career and life reminds me the Churchill quote that my friend David Senator always mentions, which is always more audacity. I literally could go for five more hours. I have to say that because it's a testament to how many more stories and ideas there are. Fortunately, I have to wrap it. I always ask the same traditional closing question of everyone I talk to. What is the kindest thing that anyone's ever done for you? I've had a lot of kind things done for me by people, both family and friends, but if you want to
Starting point is 01:40:59 talk about a cross-over professional and personal, there are three situations that come to mind. did our crossover professional personal because my whole life was a crossover was a crossover frankly i lived my profession and so did my family by the way they were very instrumental in any success i was lucky enough to achieve because they were a support base and i think three things i'll give them to you not in any order quickly one i worked for three years to get a movie made called rain man that everyone passed on. And it was something that Dustin Hoffman was my first major client, and I had a huge loyalty to him, still do. He's a close friend. My kids grew up with his kids. He was the motor. He wanted to do that character. No one wanted to do it. We put Tom Cruise into it, which we got
Starting point is 01:41:56 criticized for because everyone said they don't look like each other. They can't be brothers. but what they didn't realize is that autistic kids don't necessarily look like their siblings. And then we went through four directors. We started with Marty Brest. Great director did Beverly Hills Cop. He couldn't do it. We actually started with Barry Levinson, and then he got offered Good Morning Vietnam. We had to put a minute.
Starting point is 01:42:22 So he pulled out. Marty Bress came in. He couldn't do it. Gave it to Steven Spielberg. He couldn't do it. He just couldn't find a answer for it. gave it to Sidney Pollock. This was taking months, each one.
Starting point is 01:42:36 This is over a three-year period. Gave it to Sydney Pollock, he couldn't figure out how to end it. By the time we went through Sydney, Barry had finished Good Morning, Vietnam, and we were in Aspen together at a film event, and I said, you know, Barry, we ought to revisit Rain Man. And Dustin happened to be up there, and three of us went and had coffee. So Barry rereads at meets with Dustin. to see me the next day and says, you know, I think I figured out how to do this because no one could figure it out. And I said, what's that? He said, there is no third act. Everyone's looking for a
Starting point is 01:43:11 concluding third act. The guy's autistic. It's not going to change. And it's just a lightball went off in my head. That's why he's Barry Levinson and I'm not because he figured that out. And sure enough, we did the movie, there was a huge New York Times article that said that I was an idiot and all the clients were going to fire me. It was a stupid idea and it was going to be a disaster. And a movie came out, open to $6.5 million, which was about a quarter of what I hit open to at the time. Another article in the paper saying that I was an idiot, I pushed this picture together. It was a package. It was going to fail. For the next 50 weeks, it did $6 million a weekend. It won six Academy Awards. And I got thanked by everybody that was in the movie.
Starting point is 01:43:57 at the Academy Awards in the most sincere, giving, no ego way of magical. I just was very touched. The second thing that happened to me was simple. It's a couple sentences. I was sitting with my family on Christmas Eve. We were in Aspen, Colorado. It was the only time of year I could relax because between the 24th and the 30th, nothing happened. And the phone rings it's 9 o'clock at night.
Starting point is 01:44:24 and wasn't a cell phone, it was the hard line, and I get on the phone, and it's Dave Litterman. And for him, it's 11 o'clock a night. He said, I'm just sitting here, sorry to bother your Christmas Eve. I just want to thank you. He said, you really, really came through for me. I was really had a problem at NBC, and they owned me, and they gave the show to somebody else, and it was my dream, and I have my own show now. on CBS and he went on for 10 minutes.
Starting point is 01:44:59 And it's funny, I just had dinner with him a few months ago. I can't tell you how touched I was that he would take the time at that night, just to say that, he didn't have to do that. I got paid for it. And the third time, one of my all-time favorite human beings on the planet to this day is Bill Murray. He's not only the most talented, dramatic actor and comedy actor. He's one of the great human beings you'll ever meet any smart.
Starting point is 01:45:24 as hell. And no one really quite gets how well-rounded he is. My first son was very young and he was like, God, he probably was six, seven years old. And he had some medical issues. And I found a specialist at Yale that could help with the issue. And I took him to Yale. That city Yale's in his really dark and dank. And the hotel stinks. And the only good food is this famous pizza place. And it's like, we were really lonely. I was particularly, and it was really bad, spending eight hours a day at Yale at the Child Study Center. And I'm sitting in the room the second day,
Starting point is 01:46:05 we're there, and the door knocks. And the guy says, room service. I said, I didn't order room service, go away. He says, room service, open the door. So I opened the door. It's Bill Murray with his son, who's the age of my son, with his son, Homer. And Bill said, what are you doing?
Starting point is 01:46:23 And I said, I told you I had to take a couple of days off. He said, okay, great. He shut the door, sat down, boys played with each other, and he just spent two days there with me for no reason other than that he's Bill Moran. He's an amazing man. So for him, those kinds of people I have soft spots for, you know. I think it's an absolutely awesome. I was kind of hoping that you would close with that story just because it's a recognizable
Starting point is 01:46:47 name, but it's just like the act, the simplicity of it, the beauty of all these stories you've told sort of weaving together in an act of kindness is an awesome place to close. Michael, I'd love all of our time together. I learned so much. I could go for hours. Thank you so much for your time. I'm so sorry for dragging you so far over schedule. It's my pleasure. It's all mine. It's good fun and great questions and thanks a lot. If you enjoy this episode, check out join colossus.com. There you'll find every episode of this podcast complete with transcripts, show notes, and resources to keep learning. You can also sign up for our newsletter, Colossus Weekly, where we can dense episodes to the big ideas, quotations, and more, as well as share the best content we find
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