Investing Billions - E158: How to Find the Right LPs for Your Next Fund w/Meghan Reynolds
Episode Date: April 25, 2025Meghan Reynolds, Partner and Head of Capital Formation & Talent at Altimeter, has spent over 20 years at the intersection of GPs and LPs, helping some of the largest firms in the world raise capital, ...navigate investor relationships, and scale their strategies. In this episode, she breaks down what it takes to be a best-in-class capital raiser—how to expand into new strategies, find the right investors (not just any capital), and build enduring partnerships in a hypercompetitive environment. We also talk about what’s changed in the last 20 years, how the best GPs handle crisis communication, and why building a brand as an investor matters more than ever.
Transcript
Discussion (0)
As a general rule, is there a huge first movers advantage in alternatives and asset management as a whole?
That's a great question. I would imagine there is definitely a first mover advantage, but track record really will rule the day.
There is a trail of tears that exists in asset management with firms that were there very early that don't exist today that they don't
They're very early that don't exist today that they don't withstand the test of time because the track records there There's if you could look back in history, there were very large buyout firms
That were some of the mega buyout firms that existed in 2005 2006 2007 that literally
Disbanded and don't exist today. We last chatted you mentioned this concept of a strategic investor
I always thought that that meant the investor with the most money in their bank account
a strategic investor, I always thought that that meant the investor with the most money in their bank account. What makes an investor strategic? Capital can be flexible. It can be consistent.
It can be scalable. That is very strategic. Or a capital that says, yes, you've been a $10 million
investor to me and now I'm raising in a $100 million fund and I'm going to raise a billion
dollar fund. That's super strategic. What is the difference between
capital formation and investor relations? So in the simplest terms,
investor relations is everything to do with investors that are already on your platform. So
working with your investors from an administrative standpoint, getting them everything they need to know from you
once they are already invested in your products and your platform. Capital formation is primarily
concerned with attracting and securing new commitments. So that would be a sales process,
that would be identifying new prospects and bringing in capital to ensure the funds that you're managing
have what's necessary to pursue the investment strategies that you're trying to pursue.
So tell me about how these investor strategies change over time.
Investment strategies that a firm is managing may or may not change over time. But in a private market context, typically you're
raising a fund every few years. Very few firms raise the same amount of capital every few years
and just keep that consistent. I can think of maybe one or two that do that consistently and
successfully. Most private funds, the fund sizes fluctuate.
So you might increase the capital you're raising over time. You might form a new strategy to
pursue a new set of opportunities. You might expand into a new asset class. You're a private
equity investor and you're going to expand into credit or you're going to expand into
real estate and become a multi-product firm.
When your strategy or your funds change, whether you're increasing your fund size or you're
pursuing a new strategy, the investors who were invested with you historically may not
be the right investors for you going forward.
And so you need to adapt that and identify, adapt your strategy as it relates
to capital formation and identify who's the right capital for what you're pursuing today.
So let's say you're a private equity fund or a venture capital fund that's looking to
create a credit fund. Tell me about how you go about doing that.
The folks that are your investors, right?
They might be endowments.
They might be pension plans.
They might be high net worth investors.
Uh, most likely if they're an institutional investor, the team that would pursue credit
opportunities, like the actual people who decide I am your champion, I want to invest
in David's fund are different than the people that would invest in credit strategies
So you might have to go to well, it's the same parent investor
You may need to have a conversation with a whole new set of people the credit teams
Yes, some organizations and some family offices or individuals is just one person making all decisions
But that's actually more rare when you're talking about institutional
alternative investing. And so you need to identify who are the right people, even if they're my
existing investors, who are the right people at an organization that could pursue this type of
strategy. You also need to canvas the universe of investors to say, okay, who invests in credit?
Where is capital being raised in credit? Who might be the right
investors for my strategy? And it's, I really like to think that it's, this isn't about
just finding all capital that's available to me, but who is the right capital, the right
fit for the strategy that I'm raising. So there's considerations around who you might
approach for raising a new credit strategy.
Maybe a certain type of investor is expanding into credit and therefore you're more likely
to get more capital from that base over time.
Or maybe there's a new geography that has historically under invested in US credit strategies
and you need to consider that geography.
So there is a whole strategy around campaign that's involved here that should be put into place
when you're thinking about launching a new strategy. And again, this is very different than
investor relations. You're just out, you know, keeping investors updated on how their private
equity investment is doing. If you're not well versed in the capital formation side of things,
then you're probably ill prepared to expand
your business.
I want to double click on something very interesting that you said.
There's this implicit understanding there that the way that you really raise a lot of
capital is in portfolios that are not fully mature.
People that are building out a specific strategy within their portfolio versus the largest
pool of capital or the oldest pool of capital.
Talk to me about that.
It's pretty logical to say that if you're going to be raising a new strategy, you're
out to find capital that's untapped.
By the way, none of these asset classes are brand new. Credit's been around a while, private equity's been around a while,
venture's been around forever.
Like we're 50 plus years in these asset classes and people are pretty well exposed.
So how do you find pools that are somehow doing net new today?
And like that is so critical.
And by the way, different than when I started
in this business 20 years ago, there was tons of net new. We were still early in the evolution
of alternative investments. That's not, that's very different today. People have very established
and large exposures to most every asset class. That being said, there might be factors that
are causing them to increase exposures. And again, I tend to think of it
like this tends to be generalized by investor type, it tends to be generalized
by geography. So investor type we call that channel, channel and geography I
think about a lot because look, are there dynamics to a specific geography
that would cause new investors to come in?
Maybe they've been limited in the past somehow, which hasn't
caused them to invest at scale.
Maybe they're the wealth of a specific geography, a specific nation comes from
oil and oil prices are way up. That would cause them to
have new fresh capital to invest. Maybe the regulatory environment has changed. And this
can affect channels and geographies, both the positive and to the negative. And so thinking
about those things and kind of establishing some generalization helps you target certain markets, helps you focus
your energies to be more productive.
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Said another way, these geographies,
these investors in certain regions
or certain verticals haven't yet picked their horse.
They're still looking for their relationships to back in the space.
And because of that, you're not going, you're not trying to rip out an existing manager
from their portfolio.
You're competing as a net new manager.
So yeah, yeah, absolutely.
You mentioned when you started 22, 20 years ago, everything wasn't that new, but the
game was different.
It was probably convincing people to be in this asset class.
So talk to me about the challenges back then.
Yeah, it was a very different approach to marketing and fundraising at that time.
There was a lot of education happening, as you mentioned.
Like we were traveling around the world talking
about the role that alternative investments should play in a portfolio. What is, literally
having conversations, having a marketing deck when I was at Goldman, like what is private
equity?
I remember in 2003 going to Japan and hosting a private equity university for institutional investors
there.
And it was very basic elementary framework of what is this asset class?
What does it mean?
What is the difference between buyout and venture?
Today, those are organizations that individually invest tens of billions of dollars into the
asset class and have fully
built out teams. That didn't exist 20 years ago.
And the number of funds that exist today and the numbers of sub-strategies that exist today
just simply wasn't there. It was a totally, totally different framework that you were
working on in terms of raising new capital.
And it was great.
I mean, it was fun.
It was, I think, the education piece of it, breaking down why a certain NASA class has
a role to play is a very fun and interesting journey to be on.
We went through it again in 2010, 2011, 2013, 12, 13, 14 on credit. What should
be the role of credit, private credit within a portfolio? Where should it exist? How does it
behave differently than liquid credit? How does it behave differently than private equity? So we
went on that education journey again. I was at TP TPG then not at Goldman and we were building out a credit business.
Today, there's really not a place where I see us on that educational journey.
There's nowhere that I can identify in alternative investments today that's truly untapped.
Until we as an industry create something that's completely net new, like no one's
on that journey.
Again, that makes it hard to find like totally fresh untapped capital in the institutional
environment.
The one place that that educational journey is still going on is in retail.
Retail investors are investing new money into the asset class, are understanding it for the first time in terms of the portfolio that they manage.
And there is a very untapped opportunity set that exists there.
But everybody's rushing in there at the same time, and that's getting solved in new and
different ways.
And everybody's, that's not a secret. So my guess there is that it's
going to become pretty exploited very quickly. And it has the benefit of being in the institutional
environment or long time to, you know, for people to look at and for people to understand.
You've had a very interesting vantage point educating people about private equity in the
early 2000s and then about private credit in early 2010s.
And it seems like not coincidentally, the people that were there educating were the
winners and the big winners and then incumbents in the space. Is asset management a space
where you have to be there from the very beginning to really become one of these big players?
And as a general rule, is there a huge first movers advantage in alternatives and asset
management as a whole? As a general rule, is there a huge first movers advantage in alternatives and asset management
as a whole?
That's a great question.
I would imagine there is definitely a first mover advantage, but track record really will
rule the day.
There is a trail of tears that exists in asset management with firms that were there very
early that don't exist today, that they don't
withstand the test of time because the track record's there.
If you can look back in history, there were very large buyout firms that were some of
the mega buyout firms that existed in 2005, 2006, 2007 that literally disbanded and don't
exist today.
There's plenty of venture firms that went out of business that were very, or just wound down that were
very successful in the 80s and 90s and even 2000s.
So I think, yes, there is a first mover advantage, but ultimately it's people like who is able
to deliver returns and scale in a super sustainable way.
That matters a lot.
I think about certain people that are raising massive firms today. I mean, look at the capital
being raised by an interest in Horowitz and venture and growth or a general catalyst.
Those firms didn't exist 20 years ago. Venture and growth have been around for a long time.
So there's definitely room for innovation. and the success that those firms have had should be studied for sure
in terms of how do you raise capital and how do you scale.
When we last chatted, you mentioned this concept of a strategic investor. I always thought
that that meant the investor with the most money in their bank account. What makes an investor strategic? There's capital that can be passive and big, capital that can be passive
and called like just putting money into a bank account. I think of that as passive capital and
that's wonderful. But I think more importantly, there is this idea of that the capital can be
strategic to you. And capital that is strategic is capital that allows you
to take advantage of opportunities
that you would otherwise not be able to take advantage of.
What does that mean?
Capital can be flexible, it can be consistent,
it can be scalable.
That's, and there are ways that it plays out, but that's how I think of capital that is
truly strategic to you. It's different than somebody that just shows up at the check.
It's like, hey, I've identified this new investment opportunity and something that I've never
done before. Do you want to come along on this ride with me? That is very strategic.
Or capital that says, yes, you've been a $10 million investor to me and now I'm raising
in a hundred million dollar fund and I'm going to raise a billion dollar fund. And that person's
like, great, I'm in for a hundred. That's super strategic. And there are lots of ways, by the way,
outside of the checks that people write to be strategic to a GP, that those LPs can be strategic
to you. So outside of the check that you could write, how else can LPs be strategic?
A couple of ways.
One, the LPs can be strategically generous.
They can be generous with introductions.
They can introduce you to other LPs in the ecosystem.
That's one of the most, I think, impactful ways that you can help a GP is to introduce
them to other great LPs out there, people that you think a strategy or a team would
resonate with that you know warm introductions are 100% more effective than cold reach outs.
We know this.
Sometimes it's sharing insights.
Often there's LPs that have domain expertise
that is not otherwise available to your firm.
And sharing those insights collectively
is extremely helpful.
Maybe it's an LP that's a family office
that made their money in the consumer space
or in the industrial space.
And they're seeing really interesting data
from their own operating businesses
that might inform resident knowledge.
Maybe it's an endowment that's thinking about things holistically and they talk to you as
a portfolio and they're thinking about macro and they're thinking about how they're shifting
their portfolio and they're talking to you about what they're thinking.
That insight helps you plan your business.
Those two ways really stand out.
Another way an LP can be strategic is being, what I would say is being a prepared mind.
Knowing a GP really well, knowing a GP's portfolio, knowing the team, that allows an LP to react
very quickly. And sometimes being strategic is a bit like being, like I said, being flexible is hey, and being providing capital when it's otherwise not available
could say, hey, the markets have just gone off the cliff. We want to raise a recovery
fund because we see a huge opportunity to put capital work right now. It's really hard
for LPs to move fast, particularly when markets are bad. But if they know you, they know your
team really well, they know what you are all about, they can be a prepared mind to act quickly. So those are
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You've been sitting between GPs and LPs and many different seats and you've seen LPs double
down. You've seen LPs cut and switch. When When LP does leave a fund, how much of that is based on performance or how much that is
based on LP relations and LP investor relations?
That's a great question.
The two most common reasons that an LP does not re-up with you or in a public market context,
a hedge fund context, maybe they redeem.
Number one is performance.
You're simply not performing to the level of expectation that they had of you.
And the second is transparency.
If people don't understand what they're doing, if they're not happy with the level of information
that you're giving to them,
if they've been surprised by events in the portfolio, that will cause them to not re-up.
That will cause them to redeem. And I've seen situations more than once, more than a handful
of times where performance is a coin flip of you relative to another manager.
And they say, like, look, your transparency is not good.
Like I don't know what's going on in your portfolio.
I'm frustrated by a lack of information.
I'm going to choose this team over you, or I'm going to redeem from your fund relative
and I'm going to stay in other funds, even though, you know, performance was actually
their performance was slightly worse, but it's just hard to be your investor.
So I'm huge on transparency and not transparency for the sake of transparency, but I'm like
transparency with a level of empathy that just helps people do their job as an investor,
helps them understand, makes it easy for them to be invested with you because they know
what's going on.
There's other reasons that people could redeem too.
Look, look, look, team turnover matters a lot.
Are you swaying your strategy somehow?
Strategy drift, I think that's up there.
If people have a perception that you're doing something that's different from what they
expected, there's a whole list of reasons why people, but certainly performance and
transparency stand out.
That's so good transparency because it creates this risk.
LPs are looking at their funds to fit a specific box.
They need it to be diversified.
They need to make sure that there are certain factors in place to make sure
that they're not over levered and taking too much risk, double click on what does
it mean to, for an LP to have transparency?
Does that mean that they understand every asset in the portfolio or how can GPs be more
transparent?
It's not necessarily understanding every asset in the portfolio.
It's not understanding all the ins and outs of a fund.
It's not looking underneath the hood and saying, I know the revenue and every portfolio company.
It really comes down to having a very clear understanding of what the drivers of performance
have been and are expected to be going forward. It sounds basic, but it's actually missed
a lot, right? People aren't necessarily, don't often give the framework, particularly in a private
portfolio context of like, what are the things that really going to move the needle? Like
what are the, are the companies that we expect to really drive value going forward?
Another is very, being very clear around problem areas. Like what are the problem children
on my portfolio? Where are there, where? Where is their real risk of capital loss?
If you just nail what's expected to be the big value driver
or what has been and what's expected to be in the future
and where are the problem children in my portfolio,
you're good.
Like if you just nail those basics, everything else is,
yes, there's other things that are helpful and that certain
investors need to check the boxes for the job that they're doing, but that is really the most
important thing. Another thing there would be no surprises. If you see something coming, good or
bad, and can give some sort of heads up on that, even if it's two hours before that hits the press, that is helpful because no one likes
surprises in an investment context.
They like to know what's coming.
They like to get ahead of it.
You're generally dealing with professional investors who have bosses that they need to
explain what's going on in the portfolio.
And being able to stay ahead of that is extremely helpful to the investors that are ultimately responsible for managing the portfolio in which your fund exists.
What does it mean when a GP is able to a, it's going to be announced that a portfolio
company has been acquired. It's a huge win. And you know, as a GP, that that's going to
hit the press at 9am and you can call, you call LPs at 8am, you're not going to break
anything. Like nothing's going to break. Or if you get to them the night before. It could
be, look, we know there's something really bad that's about to be out in the portfolio.
It's going to be announced tomorrow.
It's going to be announced.
There's fraud.
There's operating performances falling off a cliff.
I think the thing that people get really sensitive about is, oh, we don't want something that's otherwise
confidential to be released out to LPs. I never expect that to be the case. But once you know that
something's about to be public, getting ahead of that, or as soon as possible, answering questions
around it and reaching people is really important. Sometimes it's team related, right? There's nothing worse
than an LP hearing about something from another LP. Like in my experience, in 20 plus years,
there is nothing that pisses an LP off more than hearing that someone has left your firm
from another LP or from the press. Like if there is team turnover, you have to communicate
it and you have to communicate early. Chances are you knew it was coming. Chances are there's
a way to communicate it out to your LPs. Get ahead of it. Those are some of the things
that come to mind.
Team turnover, are those communicated on LP by LP basis or what's the best practice there?
It depends. Look, I think you have to be really flexible in your communication channels and
you have to be practical too. If it's something that's super sensitive and it's got to get
out to everybody, try to get out to everybody, then you're going to send a blast email to
your LPs. If it's something super sensitive about team turnover or you're making
a change or something happens, then you have to go investor by investor and call. Look,
sometimes you have to prioritize your large investors first, small LPs get that, you're
going to do the best you can. So you generally go with your largest relationships and you go down the list and you divide and conquer.
And look, I've been in situations, unfortunately, where some really, really difficult things
have happened in with funds.
I've been, when I was at TPG, the head of our social impact fund was arrested in the
college bribery scandal.
And that was the founder of the strategy.
We're in the market with our fund too.
There was a byline of massive hypocrisy involved
because this fund, the social impact fund,
was investing in education related companies that
get access to education to those that need it.
And here's someone that's involved in
the college bribery scandal. Thank you for listening. To join our community and
to make sure you do not miss any future episodes, please click the follow button
above to subscribe. We were finding out information in real time about what was
going on in the situation. This person had been arrested by the FBI and there
like there were so many questions to answer. It's all over the newsfeed.
And we didn't sleep. Our team didn't sleep for four days. Literally did not sleep. We
just committed ourselves to getting out information as well as we could, staying on top of it,
be available for questions. And people stayed in that fund and people committed to the next fund.
And I truly believe the dedication to just as much transparency that could be allowed.
And we were dealing with sensitive information.
This is privileged and confidential. There's legal processes going on.
You're just doing the best you can.
And it's really just about showing that you're there, showing that you have empathy, being available.
It's never about communicating something that you shouldn't be communicating.
So there's this nuance between making sure that people know that you're doing your best to be transparent
while not actually triggering any kind of legal or
NDA issues.
Absolutely. I mean, that's, that's what trust is really all about, right? That, you know,
you have a trusted relationship that someone's going to do right, right by me. And for people
to give you additional capital, there's just a tremendous amount, especially in a private
market context, these are 10 year relationships, There's a tremendous amount of trust involved. These are your investors
most likely are putting themselves on the line for you. They are, if they're an institutional
investor, they are your champion. They are your advocate. They are making a decision
that's going to reflect well or poorly on them. And they just need to be able to trust
that you're on the same team, that you actually are partners in the business.
You're not just there every two years to come and ask for a check that you're making them
look good.
You're making sure that they're successful in their career as well as allocators.
The irony is that the larger pool of capital, the less likely it is to be that person's
capital.
There's only so many Deca billionaires on the planet.
There's much more 10 billion plus pockets.
And typically those are people with families and careers and a lot on the line.
Absolutely.
I think one of the things to think about too is like, how do you think about small LPs
versus large LPs?
Like a lot of people in those moments, in the moments that really matter, or again,
where things get really tricky, will go just to their largest LPs or just to their LPAC
or just the largest LPs.
And I guess my advice in those situations were, think about your whole LP base.
Just because it's a small tech doesn't mean it's not meaningful. Doesn't mean it's not important because you never know what that small
check could represent to you in, in business.
Maybe all your big checks go away and the small ones are there
for you when you need it.
I have a friend who spun out and raised their own fund and, and had a mentor
that told them like you treat every LP with the same level of respect, whether
or not they're 10 million LP or a billion dollar LP. And he had a very small LP, I'm forgetting now,
if it was 5 million or 10 million, that showed up with hundreds of millions when they spun out.
And it's such a good lesson that like, you know, you just never know where the capitalists come
from if you treat it with care and respect and that will pay dividends.
And I've seen it time and time again.
You mentioned that TBG, you went four days without sleeping.
Did you incorporate non-investor relations people into that exercise?
And tell me about how you commandeered the team in order to reach out to Alpes.
Absolutely. I mean, fundraising and investor relations is a team sport.
It involves every single person at an organization from front to back office, the back office
supporting you with information you need, data, with contact information, I mean, everything,
right, to the investment team and the people that are running the organization. And one of the mistakes
that I see GPs make is kind of farming out quote unquote investor relations issues to
the IR team. And that's really super short-sighted. You can't do that. You need the whole team
involved. That would be like saying, if you look at public
company context that the investor relations person does the earnings call. No, obviously
not. Is the CEO talking to your most important or is the CFO talking to your most important
investors? Yes. And so yes, the whole team is involved and makes themselves available
to answer questions to make sure they hear from leadership.
We were lucky. I mean, we had a very big team at TPG. So you can scale those communications very quickly. You
had people around the world that are getting out information at the same time. That is
a very privileged place to be because it was a large organization. But 100% it involves
people at the top to bottom.
And I think you really have a culture of, you know, clients matter, customer
first, these are our partners. Like that involves everyone in the organization really being
committed to the investor experience.
You're going to hate this question based on our conversation so far, but obviously you
want to go out and you want to talk to every LP, whether they're smaller check or larger check outside of that context.
Are there tools that also streamline?
So maybe you could have a monthly video or what are some kind of investor relations or
capital formation tools that could help you stay in touch with people even more often?
I don't hate that question at all.
I actually think it's a super important question because it's just not practical and you're a small team to be able to do all things, be all things
for all people, be available for every investor. You may have raised capital from, depending
on your firm, you may have thousands of $1 million investors that started your business
and that's just really hard to communicate. So you have to really think about all different channels and types of
communication methods. And I would say use them all. It's so different today than when
I started 20 years ago where we didn't have the benefit of Zoom meetings and webinars
and social media. I mean, you can really use every type of channel, WhatsApp. Like a lot
of firms now are able to communicate business communications through WhatsApp. You could
send a group text if you needed to. All of those things are super helpful.
The most important thing is that people hear from you. They often don't mind the format.
And I would say be super flexible. I think of email right now as kind of asynchronous.
People don't necessarily want to just get things in email, but it certainly serves a
purpose and just think about all of the different channels of communication available to you.
Last time we chatted, we had an interesting conversation about capital that was bounded
to funds and capital that was unbounded to funds.
So tell me about that.
What does it mean that when capital is unbounded to funds?
Yeah.
So many investors are just fund investors, right?
They participate in a direct, you know, closed end fund, fund with many LPs and they re-up
in that along the way.
But the other investors are able to invest more flexibly.
The most common way you see that play out is through co-investment or direct deals.
People can support direct opportunities directly.
And again, some GPs see that as a burden.
My LPs want co-invest and that's a burden to me.
Other GPs see that as super strategic.
Hey, I want to lead a deal.
I want to go in and perhaps I have such high conviction in this opportunity that I want
to invest even more and make that opportunity available to LPs.
So LPs that are unbounded and can do direct deals, that's unique.
For some LPs, SMAs, it could be a separately managed account, super nimble, super flexible
mandate.
We saw that in, I would say, June 12 through 15, 16.
You started to see that emerge in large buyout land, multi-product land, where you saw these
super big pension plans writing checks for a multi-asset class strategic account.
They got fee breaks, but it allowed those multi-product firms to perhaps have more capital
into asset classes that they were just going into for the first time.
The fund investor is very important.
You want to have people that are just going to want the classic product, but having capital
that is more flexible can be super strategic to you as an organization.
You mentioned that 2012 to 2015 was around pension funds.
Today, it's primarily single-family offices wear these unbounded pools of capital.
Today, in general, our institutional investors are more unbounded than they were in the past.
I think people, particularly as it relates to direct opportunities, that's happening
... Actually, it's happening very, very quickly into the high net worth and retail market.
We didn't see that before
that group. They're kind of skipping right from funds to direct deals. If you look at what's going
on in banks and RIA platforms and what they're offering out to their clients. So yes, I'd say
investors today are much less bounded to funds than they were in the past.
But in general, I would say it's the largest pools of capital, sovereign wealth funds, pension plans,
very, very large family offices that tend to be
the most potentially strategic.
That being said, they often have governance structures. Like those
are very big, large organizations that are hard, that can be very hard to move. So you
can have smaller family offices that are just like, Hey, I'm super flex. I could do whatever
I want. I can do, you know, I can do a new product. I can do a, you know, a direct deal.
I can be super, super flexible for you. Which is why when I think about building an LP base for a fund,
I think it's important to have a range of types of investors, range of size of investors,
range of type of investors, because you never know what you're going to need and who might
be able to provide something strategic to you, to use the word that we were talking about before.
Sometimes these strategic investors come by category.
So you mentioned the pension funds in 2012 to 2015.
Sometimes there's some regulatory or returns-based reason
why a specific type of asset class may become strategic,
which is why you want to diversify across asset class
for many other reasons as well.
Yeah, yeah, I think that it makes sense. You want to diversify across asset class for many other reasons as well. Mm-hmm. Yeah.
Yeah.
I think that, that it makes sense.
You, you don't want to overgeneralize.
No LP is the same, but you generally do have like sweeping generalizations that
you can make about specific types of investors.
Um, and I was really lucky.
Like I started my career at Goldman Sachs and because it was a big asset management
division but we have the small private equity group sitting within it, we had access to
like these sales teams that were organized by investor type.
And so I was very lucky in that I learned the differences between different types of
investors and how they might act differently, how they behave,
how they're governed, regulatory environment, what a sales process looks like for one versus
the other pretty early in my career.
And I think that's more well understood today.
But understanding that even if you're just a small emerging GP, I think is very important because
it will affect your go-to-market. It will affect how you think about marketing and fundraising
over time.
You mentioned diversification and sovereign wealth funds. One way to diversify is around
geography. If let's say you're not TBG or smaller fund, do you really have to double down and pick a specific
geography in order that the managers could travel to that geography every year? And talk to me about
how, you know, how you go about picking a geography and whether you pick one or two and how that
strategy evolves. Great question. It's complicated. It's complicated by regulatory frameworks, which are pretty complex
in various countries, in certain countries. So it's limiting to your, like you're not,
you can't be really flexible on this, especially if you're a small firm. So most European countries
are subject to something called AIFMD. I don't even actually know what AIFMD stands for. I probably did, but I know it very, very well because it actually means
you cannot, unless you're registered in every single European country or most, you cannot
go and proactively market there. You can, however, take reverse solicitation. You can have investors
come to you directly. So if you are a smaller organization, you might decide, okay, I know
that this particular country, there are a lot of institutional investors there and this situation
has changed or they're really on tap. So maybe I want to register there, because that will give me flexibility to go and market openly in that particular place.
The same frameworks apply to countries in Asia, like to countries really all over the
world.
So you have to be very careful from a regulatory perspective, and it can be very costly and
very limiting if you're a small GP.
What's generally fine is reverse solicitation.
An investor knows about you, and they come to you. And so how do you approach that? Like, you got
to be where the investors are. Like, investors need to know who you are. Like, you need to have
a brand. You can leverage conferences. You can leverage different publications that know about you. Like you want to be, and obviously your LP base
is a really important place of introduction.
Like be having a brand, being where investors are.
So you're not subject to like those rules.
It's not as easy of like, oh, I'm going to pick Korea
and I'm just going to go over and be in Korea.
Like chances that you actually need someone
on the ground in Korea, you need to be registered there.
It's super complicated
So so, you know, that's limiting but in a perfect world you should be flexible and
You can have your choice and your performance is really good and you're an amazing brand
And so like I I think it's you want I wouldn't go all in if you can, if you have the gift of being,
of having a lot of demand, then I think picking a lot, like having capital from all over the world,
having capital from a couple different play, like having different geographies, like not just going
all in on one, but having that diversification can benefit you because regulatory environments
may change, macro environment change, and you don't want your capital to be overly at
risk based on that. What have you found to be the best way to access new LP relationships?
The number one best way to access new LP relationships is warm introductions from
your existing LP base. Nothing better than that. Nothing better than, hey, you know us really well.
Is there anybody else that you know
that we should be talking to? That is an excellent partner. LPs are very well-networked with each
other. They talk a lot. They share ideas. They share information. So the best way, and this goes
back to the importance of investor relations and capital formation strategy is the best
way to get new LPs is be a really good partner to your existing LPs, full stop. The capital
will come. If you are delivering and you're delivering well, it will get out there. And
on the flip side, if you've not been a great partner or you're not transparent or you've
had problems on your team or you've had problems with your performance, it will get out there and there will be repercussions. So I mean, that is my campaign for good investor
relations that I tend to live by. But outside of that, it's doing your research. How do
you find LPs? The best LPs? Do your research. Know who's out there.
Read the rags. Understand what's going on with endowments. Have a view on which pension funds
are fully funded and therefore not as restricted in their investment programs as certain pension
plans that are very underfunded and have liquidity
challenges. It's going to save you a lot of time if you do your work and do your research.
There are partners out there that can help you with this. I've talked about this in some
other places, but people can have a negative view on placement agents. But placement agents
can play an important role in this. They can help educate you,
they can help you understand certain markets, they can help make introductions, they can save you time,
and not everybody has the benefit of having a dedicated team internally. So you may think about
building a relationship, even if it's not just like a success-based relationship, but working with
people out there that can help be a consultant to you in that way.
Yeah, absolutely. I think the LP community is extremely small. I come across many people,
even just on the podcast, I've said I've had four or five friends on it's, it's extremely
small. And whenever you have a very small community, the network effect in your reputation becomes pervasive very quickly and that happens both for good reputations
as well as bad reputations.
I think the best way to actually raise capital is from existing investors and of course,
the bigger the pool of capital, the more diligence there is going to be in that process, which
largely relies on reference.
There's only so much investor relations you could put on a GP
that's not performing well, that's not communicating well to LPs. There's only so much lipstick you
can put on PIC. Totally agree. And the reference checkpoint is a really important one. I think
they often, you know, you kind of think about that late in the process if you're raising a fund,
like, okay, who's going to be my reference list? I think that's one of the most important things to think about in advance, right? And
who's going to be my on list and my off list reference? And are those references prepared
to give the context? Do you know what your references are going to say about you? And
are those references prepared with the most important talking points, with the most important context
of your business to represent you well to prospective LPs.
The other thing I'd say is I've seen this a lot where people early in their career,
particularly people on the investment side, are deal professionals in a firm and they've
got their heads down and they're just working on deals and it comes to the time of the annual meeting and they're all
sitting at a table on the side, not, you know, not really felt like they not really focused
on mingling or building relationships and being out there and talking to people.
And I always say to people earlier in their career, like you may want to run in a file,
like run your own fund one day and here is your opportunity. Go out there, like build relationships
like you just, you never know. Like this is your potential customers one day, your potential
partners one day, like go and network because the people that have those networks when it comes time
to going out on your own or starting a fund or even just being more senior in the organization which you're in
and you're raising new capital, people remember you.
People have context on who you are.
They understand and enjoyed an interaction.
All of that will make them more inclined to support you down the line.
Not only are they potential customers, they're existing customers of your fund and they should
be the first places that you go to if you were to fundraise.
That's right.
That's right.
I know it's hard early in your career to have that much foresight or even think that's important,
but I would really encourage people to think about that.
Your CEO, Brad Gerstner, spends a lot of his time on media, on social media.
In what ways does that help your fundraising process?
Listen, having a voice that is known, people understanding what you stand for, people understanding
your investment views, very helpful. And Brad does that, you
know, there's podcasts or he might be on CNBC and our other team members have their own
way of sharing insights. That is a way to establish, like we talked about be where the
LPs are, like that is a way to establish your brand
when you are not marketing.
It's not necessarily why, the only reason why they do it.
Like there is thought behind it, not just LP driven,
but really like touching and reaching all the constituents
that matter to the business.
That could be founders who you might want to put capital into their company
and they've seen you and they respect the way you talk about markets or their subscriber to
your weekly stub stack. That matters. It could be potential employees. It could be potential LPs.
A lot of it is just having a brand that stands for something, having a voice in the world
about your particular domain expertise.
And part of it is also testing your thinking in the court of public opinion, being willing
to say something publicly.
Really you think twice before you're going to go out and do that.
So you better be rock solid in your views.
You better be strong in your convictions.
And that's really important to the culture of Altimeter.
I think there's this aversion and asset management.
It's always been super conservative, very secretive.
There's this aversion to going on media
or even taking a stand.
But I think the worst thing you could do in any business
is not to have a market, not to have a point of view.
And I think that's very obvious.
You would never have a software company that didn't specifically focus on a specific type
of approach or specific market.
But for some reason, asset managers look at it as you, not the best ones, but a lot of
asset managers don't want to offend anyone.
They don't want to take a position on being long this or long that, especially publicly.
They want to retain all optionality so that they could be everybody, everything to everybody and end up being nothing to anybody.
I think that's right. I think that, um, like you're taking risk anytime that you put yourself
out there gets, you're subjecting yourself to, uh, you know, a lot of vulnerability, vulnerability that you may say something that turns out to
be false, vulnerability that you might say something that people generally disagree with,
that you're wrong. People like, certainly the culture at Altimeter is like, is develop
a view and, and like the more that you're pushing yourself to be vulnerable, the more work that
you will do, the more deeply you will invest in your insights and your knowledge base before
you say something out loud.
Now the challenge could be like, and this is real for just from an investor relations
context, the really difficult thing is like you want to make sure that someone's not saying
something out publicly in the world that you haven't already communicated internally or to your investors.
There's nothing that bothers people more than like, oh, I heard this, Brad say this on CNBC,
but why haven't we heard that? We didn't know where he was standing. So we have to make sure that we've got a transparent process so that like all like constituents matter, timing of communications
matter, making sure you're, you know, tight and available and that your communications
are consistent. Like there's a lot of work that goes on behind the scenes to make sure
that like that we're really, we've got the machine very, very tightly calibrated.
How does that work with, I know Brad goes on for current events, how does that work?
Is there a blast in the email?
Is there email that's blasted in the morning about Ultimator's point of view before he
goes out?
No, not necessarily.
We don't have the time to do that.
Like some of it, and it's not always captured perfectly.
But there is, you know, we, I think a really good example is like we were reaching it,
like the markets, the public markets have been an absolute train wreck over the last
couple of weeks, in real time, Trump just paused tariffs, so they're up again.
But like, this is a super volatile time.
And while we're not able to reach people in real time, like Brad might decide, like
he get called and he's going to give his market perspectives and market commentary
on TV, but we reach people after the fact as soon as we can. Like here, you're sending out some email saying, Brad shared his views publicly in case you didn't see it. Here
are some of the context. There's also a important compliance framework in sharing your views
publicly that we could talk about. And I think it's also been why a lot of asset management has been so, tends to shy away
from these things because you have to make sure your compliance framework is very tightly,
tightly controlled, you know, that we're reviewing things.
I think, you know, Brad was an attorney before he was an investor.
And I think that certainly helps that he's very, very versed and takes the commitment
to the compliance pieces very, very seriously, that he makes sure you're
not tripping marketing roles, that you're speaking from your own personal opinion, not
opinion of the firm. All of that matters a lot and impacts the way that we communicate.
So I think for a small firm, we have a very important overlay
because we are a regulated investment advisor of a team that's dedicated to making sure
that we are staying inside the lines.
And the media appearances, the podcasts, the Xs or the tweets, these don't only serve,
it's not literal necessarily. There's people coming into you and saying, Hey, I saw your tweet.
It's more when you meet with them, they're aware of Brad's point of view.
And they're already have a preconceived view on the firm.
Absolutely.
Like we don't do this.
Like we're not sharing views into the world because we think that someone
it's going to reach somebody who's like, Oh, I want to invest with Altimer,
like a big institutional LP. And then they call us and say, yeah, how
do I send the money? I mean, we do get some funny emails after there might be a CNBC appearance
like where do I send the check? We don't generally respond to that. But I can't think of a single
long-term large investor that's come to us proactively because
of what we're doing. We're doing it because for the reasons that I established before.
And it does help. We are a known brand that is known for our thought leadership, our insights,
our respected voice. And that matters to CEOs that our analysts want to interact with,
our management teams. like they're listening.
People are listening. Founders are listening and they're paying attention and just being on the
platforms where those people are like really matters a lot. And it's very helpful that people
know and respect your work. I mean, it's not just Brad, it's our team. I'm always shocked, but not surprised where I'll meet an
investor in the corner of the world, right? Like pick a country like Australia who says,
oh my gosh, I read Jam and Substack every week. And what that does for your process,
And what that does for your process, and you've already gone way ahead in your marketing process when somebody already has a view that you are a thoughtful investor even before you've
even taken a meeting.
That is so, so helpful.
How do you scale the insights that you deliver to your LPs?
We do that through some of the things that I mentioned earlier, we're talking about good
IR. We have webinars, we have an annual meeting, we try to share the things that we think are
important out to investors. We have a team that works just with me closely or like our little Sealed
Team Three, three people who, you know, every single investor in the platform, in the Altimeter
platform knows us, knows us by name. They know we're available to them. We really try to
have a very strong dialogue. And some of that, like there's some people that might send me
a WhatsApp daily. Like they might, you there's some people that might send me a WhatsApp
daily. Like they might, you know, check in and I'm responsive and that's not particularly
scalable, but like what are the ways, you know, reporting channels and webinars and things
like that, emails out on good news and bad. Like those are ways that we, that we scale
that.
Well, Megan, this has been a masterclass on capital formation. How should people keep in touch with you and follow everything that you're doing?
I mean, I think Altimeter does put, as we talked about, put insights out into the
world, like individuals on our team do that. That does exist and
LinkedIn and other places, social media, that like X that we can, where can be followed.
Um, and I think those are very easy ways to, you know, get some thoughts and like from
Altimeter on what we're seeing, what some of our research is.
We're also on Sandhill Road.
And so stop by and see us.
A lot of people roll down that road, roll down that hill every so often.
50 come see us. Yeah. I may just do that or we can meet that hill every so often. 50, come see us.
Yeah. Well, Megan, I may just do that or we can meet up in New York City very soon.
Thanks for jumping in. Let's do that. Thanks so much.
Thanks for listening to my conversation, Megan. If you enjoyed this episode, please share with
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