It Could Happen Here - Silicon Valley is a Failure
Episode Date: October 14, 2022All of Silicon valleys promises are lies. The tech industry is a failure that has made life worse for virtually everyone.See omnystudio.com/listener for privacy information....
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Hey, everybody. Robert Evans here, and welcome to It Could Happen Here. You know, when we started
this show, when I did the first season of it, you know, the one about all the Civil War stuff
back in 2019, this was basically a place for me to write long essays explaining my vision of the
future and the present. And people seemed to like that a lot. We did a little bit of that at the
start of this new eternal daily season of the show. But obviously over the last year or so,
it's morphed into something
very different and something wonderful and successful. And it's brought a lot of new voices,
or at least voices people maybe hadn't heard from as much out in front of the audience. And I've
been really happy about that. But what I also haven't been doing is writing any more essays
about the world and how fucked up shit is. Because, you know,
I've been managing a bunch of stuff and there's been a lot of work to do. But I like doing that
stuff and I think you people like it. So I'm going to try to do more of that. And I wanted to kind of
start by talking a little bit about Silicon Valley. And I'm going to say something at the start of
this essay that a lot
of people are probably instinctively going to want to disagree with, which is that Silicon Valley
and the tech industry have been gigantic failures by every metric that matters. They have made life
comprehensively worse for humanity, and there is no real fact-based counter-argument to that
statement. This is a hard pill for people to swallow. I'm sure a lot of folks are frustrated at me for saying it right now and are thinking of counter arguments. Most
people today are critical of the tech industry, obviously, particularly major social media
companies, but they still tend to acknowledge the tremendous wealth created by Silicon Valley as if
there's some sort of inherent value to that behind a number on a spreadsheet. Collectively, Amazon,
Apple, Microsoft, Facebook, and Google, the so-called big five, had a $7.5 trillion market
cap in 2020. Every person listening to this keeps a device in their pocket made by or using the
software of one or more of these companies. And so when people want to make the counter argument to
what I just said, they'll tend to point out some version of this. Yeah, companies like Facebook have done bad things, but the internet's still a tool for
good. It connects people, yada, yada, yada. Smartphones empower us. You know, there's all
these positive things about the internet, to which I will say, present me with your fucking evidence
that that has mattered for people. Really, in terms that actually, in aggregate, improve their lives. I will show
you my arguments to the contrary. In the period of time from Harry Truman's election to the end
of the Nixon administration, American productivity on a per capita basis increased at a faster rate
than it did at any other point in history. But then something happened. From 1973 to 2013,
income growth was 80% slower than it had been in the previous three decades.
If productivity had continued to grow at the same rate from 1973 to 2013 as it did from 1946 to 1973,
the economy in 2013 would have been 60% larger than it actually was.
Now I'm going to guess a decent number of the people listening to this grew up watching The Jetsons. I know I did. And for the most part, it was a silly, pretty harmless
animated show. But at the center of it was a dream about the future that seems unfathomable in light
of current events. George Jetson, who is in the show a pretty normal working class guy, worked
three hours a day for three days a week. One of the running jokes in the show is that he considered himself overworked
despite this pretty idyllic schedule.
Now, this was never particularly a focus of the show.
It was just kind of something that was mentioned from time to time.
And that's because the idea that a work week might just be nine hours in the future wasn't a joke.
This was the direction futurists in the 1960s,
looking at that surge in productivity I just
mentioned and all of the middle class wealth that had been created from the 40s through the early
60s, this is the direction they saw us heading in. Around a decade ago, in a period that was
still significantly more optimistic than our current age, the Atlantic's Alexis Madrigal
went on a reading spree of some early 20th century futurist novels. His conclusion was this, quote,
Technological optimists sold the world on automation
by telling people it would create unimaginable amounts of leisure for them.
The big question for the workers of the 21st century
would be how to spend their copious amounts of free time.
Now, the future we've actually gotten has given us the opposite of this dream.
To try and cover up the rank and rampant ways modern technology has failed humanity, think tanks funded by venture capitalists
and tech gurus produce an endless stream of identical futurist thinker types who write
columns about how the world is actually better today than it's ever been. A good example of this
would be this June 2020 Forbes column by Rob Asgarhar, titled, The World's Getting Better,
Here's Why Your Brain Can't Believe It.
It opens with this paragraph.
Life has improved for most people around the world over the past generation, temporary pandemics aside.
The rub is that you can't get anyone
to believe the good news,
and the result is a toxic political environment
and the potential collapse of democratic norms
if too few people feel that a stressed system
is worth saving.
Now, I might point out, for example, that if people don't actually feel collapse of democratic norms if too few people feel that a stressed system is worth saving.
Now, I might point out, for example, that if people don't actually feel like the system's good,
perhaps it's not really working well. There's a number of counter-arguments you can make to this.
Now, two years later, this again was written in June of 2020, we've got a massive war in Europe.
People are worried about nuclear warfare as a result of that. Again, we've got a degradation of democracy worldwide that's continued to pace from where it was in 2020. We've got soaring inequality. We've got inflation, the likes of which a lot of people
alive have never seen, myself included, prior to this point. And we still have a pandemic.
So it's clear that Rob is at least not as smart as he thinks he is, which is what I would say
about everyone who makes versions of the same claim that he was making. Now, this doesn't mean I'm
saying that life is worse now than it was at some imagined prelapsarian version of the past. I
actually think that's kind of a useless way to think about the past and the future. There's
different things people would have preferred. There's things that are objectively better.
There's things that are objectively and debatably worse. It's hard to make those
kind of claims about history, especially when they often rely on saying, well, X amount more
people have been pulled out of poverty. And the question to that is, well, I don't know,
before colonization of Africa, would you say all of those people in what became the colonized parts
of Africa were in poverty? Or were they simply not part of a system that measures poverty? And anyway,
whatever, we can go on and on about that. My point is that the metrics these people use to
claim the success of our current system, to talk about how wonderful things are today,
are constantly shifting and they're widely arbitrary. The same year Rob wrote his stupid
column, an NORC study showed that Americans self-reported being happy at the
lowest levels in 50 years. You can quote juked statistics about wealth or access to luxury goods
all you want, but the modern world and the post-2008 financial crash economy, all of which
was built in the shade of the tech industry, is making people miserable. Now, happiness is obviously
not a perfect measure of progress either. Self-reporting is always dicey.
But things like the Consumer Price Index and per capita income, which are often used by folks on the optimist side, are also juked and jiggered to hell and back.
So, to provide a bit more of an international scale, I'm going to quote from the Berkeley University's Greater Good magazine.
Quote,
Released annually on the International Day of Happiness, the World Happiness Report ranks countries based on their life satisfaction in the Gallup World Poll.
Residents rate how satisfied they are with their lives on a scale of 0 to 10, from the worst possible life to the best possible life.
This year's report also analyzes how global happiness has changed over time, based on data stretching back to 2005.
One trend is very clear. Negative feelings, worry, sadness, and anger have been rising around
the world, up by 27% from 2010 to 2018. The others also found troubling trends in happiness
inequality, which is the psychological parallel to income inequality. How much individuals in
society differ in how satisfied they are with life? Since 2007, happiness inequality has been
rising within countries, meaning that the gap
between the unhappy and the happy has been getting wider. This trend is particularly strong in Latin
America, Asia, and sub-Saharan Africa. And this is kind of getting at, I think, what is an incredibly
important point. For one thing, if you want to look at how people have self-reported their
unhappiness rising, this massive recent surge in unhappiness
occurs almost at exactly the period of time that the smartphone takes off and becomes ubiquitous.
And the smartphone is such a bafflingly useful device. I would never want to give mine up as a
thing that I had access to. And the internet is an incredibly powerful tool. I wouldn't want to
give the internet up either. But the usefulness and the the undoubtable brilliance behind these products
makes it seem inconceivable to argue that they haven't made us better at accomplishing the things
that matter to us. But the evidence on this is pretty clear. I want to quote now from a write
up in the Atlantic. No matter how aggressively you torture the numbers, the computer age has
coincided with a decline in the rate of economic growth.
When Chad Syverson, an economist at the University of Chicago's business school,
looked at the question of missing growth, he found that the productivity slowdown has reduced GDP by $2.7 trillion since 2004. Americans may love their smartphones, but all those free apps aren't worth
trillions of dollars. The physical world of the city, the glow of electric-powered lights,
the rumble of automobiles,
the roar of airplanes overhead and subways below,
is a product of late 19th century
and early 20th century invention.
The physical environment feels depressingly finished.
The bulk of innovation has been shunted
into the invisible realm of bytes and code.
All of that code, technology advocates argue,
has increased human ingenuity
by allowing individuals to tinker, talk, and trade with unprecedented ease.
This certainly feels true.
Who could dispute the fact that it's easier than ever to record music, market a video game, or publish an essay?
But by most measures, individual innovation is in decline.
In 2015, Americans were far less likely to start a company than they were in the 1980s. According to the economist Tyler Cohen, the spread of broadband technology has corresponded with a drop-off in entrepreneurial
activity in almost every city and in almost every industry.
Welcome, I'm Danny Thrill. Won't you join me as the fire and dare enter?
I'm Danny Trejo.
Won't you join me at the fire and dare enter?
Nocturnum, Tales from the Shadows, presented by iHeart and Sonora.
An anthology of modern-day horror stories inspired by the legends of Latin America.
From ghastly encounters with shapeshifters to bone-chilling brushes with supernatural creatures.
I know you.
Take a trip and experience the horrors that have haunted Latin America since the beginning of time.
Listen to Nocturnal Tales from the Shadows
as part of my Cultura podcast network,
available on the iHeartRadio app,
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Now, you might think from all this
that I'm about to head into some sort of techno doomer anti-civ
primitivist rant here i'm not perhaps i should but i'm not i am a person who loves technology
i got my start as a journalist as a tech journalist i've joyously traveled the world
for years visiting conventions looking at new gadgets and a lot of this was in that
pretty wondrous period if you're a gadget nerd, from 2008 to 2011, where there were just these amazing new weird sci-fi gadgets dropping every single week.
Stuff that you'd grown up watching and like Star Trek The Next Generation suddenly getting mailed to your door for you to test out.
I tested hundreds of tablets and smart gadgets in that time frame, and there's some really great products that came out from that period.
Bluetooth speakers are wonderful. A lot of people, including me, use them happily on a daily basis. But when it comes
to legitimately life-changing applications of technology that's come to us in the last 15 years
or so, I can really only think of three things. Number one is the ability to navigate by GPS
basically everywhere. Number two is the ability to be in constant contact with people around the world. And number three is the ability to store a shitload of media on a portable device.
So I'm not anti-technology, nor am I saying that big tech doesn't make things that are cool or
useful, nor am I saying we should get rid of this stuff. The point I'm making is that,
viewed at 30,000 feet, the tech industry has produced very little of quantifiable value to
the human race, and it has caused unfathomable harm at the same time. Now, in my opinion,
this has nothing or at least fairly little to do with how the technology inherently works,
and instead has everything to do with the ideology behind the people who developed
and who continue to marshal that technology. In 1995, two of the
smartest guys in the 20th century, by my estimation, Richard Barbrook and Andy Cameron, wrote an essay
about the ideology that animated the men who would come to dominate the 21st century tech industry.
They titled their essay, The Californian Ideology, and I think it still counts as one of the three
or four most incisive, accurate essays of that century. The gist of the idea was that, as the first wave of the digital boom started to hit
in the mid-1990s, the thinkers behind it were fueled by a mix of left-wing, egalitarian,
often anti-statist beliefs that got wedded to right-wing, free-market, fundamentalist,
libertarian ideology, and created this deeply toxic way of thinking about the future.
You can see this in the story of guys like Steve Wozniak,
the inventor of the personal computer, who was also a former phone freaker.
He committed federal crimes as a kid hacking the phone system,
primarily because fuck the man.
But then, when he's a young man, the Woz hooks up with a guy named Steve Jobs, and Jobs is
a brilliant but heartless con man who cares about nothing but market dominance. Jobs recognizes the
naive brilliance of Steve Wozniak, and he turns it into an engine for wealth creation. At one point,
he steals money that Wozniak was owed for a project that they took on together, money Wozniak
probably would have just given him if he'd asked, and he used it secretly to fund their business, which became Apple. In their essay, Cameron and Barbrook,
who are much better writers than I, describe the Californian ideology this way.
The Californian ideology is a mix of cybernetics, free market economics, and counterculture
libertarianism, and is promulgated by magazines such as Wired and Mondo 2000, and preached in
the books of Stuart Brand, Kevin Kelly, got its start courtesy of government money.
Everyone knows that the first version of the internet was developed as part of a Defense Department project. But the entire computer industry, all of the coders and
engineers who would form the first generation of Silicon Valley profit engines, all these guys
got their start working for or as defense contractors. When the U.S. pulled out of
Vietnam, thousands of these people were left out of jobs and they were forced to move into the
private sector. Everything worthwhile that's come out of big tech has involved a titanic amount of public funding one way or the other.
I'm going to quote from that essay again. Almost every major technological advance of the last 200
years has taken place with the aid of large amounts of public money and under a good deal
of government influence. The technologies of the computer and the net were invented with the aid
of massive state subsidies. For example, the first difference engine project received a British government grant of 517,470 pounds,
a small fortune in 1834. From Colossus to EDVAC, from flight simulators to virtual reality,
the development of computing has depended at key moments on public research handouts
or fat contracts with public agencies. The IBM Corporation built the first
programmable digital computer only after it was requested to do so by the U.S. Defense Department
during the Korean War. The result of a lack of state intervention meant that Nazi Germany lost
the opportunity to build the first electronic computer in the late 30s, when the Wehrmacht
refused to fund Konrad Zuse, who had pioneered the use of binary code, stored programs, and
electronic logic gates.
One of the weirdest things about the Californian ideology is that the West Coast itself was a
product of massive state intervention. Government dollars were used to build the irrigation systems,
highways, schools, universities, and other infrastructural projects which make the good
life possible. On top of these public subsidies, the West Coast high-tech industrial complex has
been feasting off the fattest pork barrel in history for decades.
The U.S. government has poured billions of tax dollars into buying planes, missiles, electronics, and nuclear bombs from Californian companies.
Americans have always had state planning, but they prefer to call it the defense budget.
Welcome, I'm Danny Trejo.
Won't you join me at the fire and dare enter?
Nocturnum, Tales from the Shadows, presented by iHeart and Sonora.
An anthology of modern-day horror stories inspired by the legends of Latin America.
From ghastly encounters with shapeshifters
to bone-chilling brushes with supernatural creatures.
I know you.
Take a trip and experience the horrors that have haunted Latin America since the beginning of time.
Listen to Nocturnal Tales from the Shadows as part of my Cultura podcast network,
available on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
Now, this state of affairs is more or less unchanged today.
Elon Musk is probably the most celebrated modern tech visionary. Misundry companies have taken nearly $5 billion in public funding, subsidies, and government support since 2015.
funding, subsidies, and government support since 2015. All of these libertarian visionaries who push in their political lives for a world of laissez-faire economics and corporate sovereignty
only produce value with the help of taxpayer dollars, period. The irrational exuberance of
public financing and the narcissism to ignore its role in innovation has given us a generation of
tech industry overlords who seem bound and
determined to destroy their own creations. Steve Jobs represented the most successful and probably
the most intelligent manifestation of the Californian ideology. Every tech industry
ghoul currently boiling away fortunes for the sake of their ego—I'm thinking of Zuckerberg
and Musk most prominently right now—is trying to be him. Steve's skill was being able to perfectly
inhabit the form of a visionary, and he was so good at doing this that he convinced this generation
they could follow in his footsteps. But Steve Jobs was only ever playing at being a creator,
at being an inventor. His skill was not in making things. He had other people to do the making.
Steve was an exceptional confidence man,
and like all good confidence men, he was able to make money because he understood on a deep level
what other human beings wanted. This skill allowed him to lock Apple into spending hundreds of
millions of dollars on R&D for what would become the first proper smartphone. And for a while,
he was just having them toss that money into an apparent chasm, repeatedly turning back iterations of the product that weren't quite right,
on the strength of his belief that when they got it right, it would be worth it.
In the years since, we've seen many wannabe Steves try to follow in his footsteps,
igniting tens of billions of dollars of venture capital for absolutely nothing.
One of the best examples would be Uber. They lost $8.5 billion in 2019,
$6.8 billion in 2020. Once upon a time, the understanding, the Jobsian vision of what Uber
could be was that all of this ignited VC cash would be worthwhile because eventually the company
would succeed in replacing human drivers with autonomous cars, cutting out the primary cost in the entire professional driving industry
and making the potential for a shitload of profit. But after investing more than a billion dollars
in self-driving cars, Uber sold their entire autonomous vehicle division off at a loss.
All of that expense had resulted in self-driving cars that averaged one half mile traveled per accident. Despite this, after a $2.6 billion loss
in August of 2022, Uber's stock soared. Now, the realities of what generates profit and loss in
the tech industry have been completely divorced from productive reality or value created for quite
some time. The delamination of real value in big tech happens subtly. It's not hard to see why Apple, who created a device every human being wanted to have in their pocket,
became worth a shitload more money, right? Pretty obvious.
The value case for Google's core business, search, is also pretty obvious.
And as much as I hate Facebook, it became initially successful because it provided people with something of real value,
a way to stay in touch with human beings
they had met over the course of their lives.
Younger folks may find this odd
because they've grown up with the internet,
but as a kid, I can remember very vividly
my parents talking about the friends
they'd had in high school and in college
and how a lifetime of moving regularly
had severed many of the connections
they'd valued with these people.
When I joined Facebook in my freshman year of college,
I found real value in the ability to maintain and sometimes even build stronger connections
with people I would otherwise have lost touch with entirely. There is the core of something
good or something at least valued inherently by people in Facebook. And that's true with most,
if not all, of the big five companies. When people reflexively leap to defend the tech
industry as an engine of innovation, they can point to these successes. But the point that I'm
making isn't that no good ideas come out of Silicon Valley or that there isn't anything
valuable that is involved in what these companies do. It's that the endless quest for profit and
the narcissism of this Californian ideology lead inevitably to the destruction of whatever value
the industry creates. This is why none of these innovations have actually led to surges in
productivity, why none of them have made us any happier, which I think might be more important.
Any potential these creations had was smothered by the ideology that drives Silicon Valley money.
Facebook took the connections that they'd made with people and used them to feed those same people rage bait. They destroyed the open internet,
shuttered countless local news sites, put tons of people out of business, while algorithmically
pushing millions of folks around the world towards whatever kept them angriest and most online.
Google spent billions on an endless stream of spinoff products like Google
Plus and Google Glass, which were nearly all catastrophic failures, at least on a financial
sense. And all the while, they gradually turned the search results they'd prided themselves on
into a sponsored ad feed. Google is less useful now than it was a couple of years ago. You'll
notice this immediately if you just get on there and start asking it questions. Elon Musk has taken the visionary technology that underpins the Tesla, all created
by other people, and used the clout from that to shatter any chance of California developing a
high-speed rail system. By the way, in June of 2022, Tesla's stock value plunged $75 billion,
which is substantially more money than the company has ever actually made.
Elucidating the full scale of the failure of Silicon Valley and American techno-optimism
would take more time than I'm able to spend right now. So instead, I want to talk about the idea
that's behind so much of the recent big failures that we've seen from big tech. Stuff like Meta
pissing away $10 billion, half the budget of NASA, in a year to create a worse version of VRChat.
The idea is called blitzscaling, and it basically means attempting to achieve massive scale at breakneck speed.
You take big risks and you spend huge amounts of money very quickly to try and force apps or other products onto the market that are then adopted rapidly by huge numbers of people.
This brings in a shitload of VC money and is a way that you can make a fortune.
In the years since Jobs brought the first iPhone out on stage,
this has become the dominant model of Silicon Valley entrepreneurship.
Everyone is looking for the next iPhone, right?
Something that can take over an industry, something that can take over the world
that rapidly, that can change human life almost overnight.
can take over the world that rapidly, that can change human life almost overnight. In funding calls, Mark Zuckerberg says this very directly, comparing his company's metaverse dreams to the
new smartphone. The thing that Mark misses, because his ideology renders it invisible,
is that Steve Jobs didn't make people want the iPhone. He was able to figure out what they wanted
already, what they had talked about
wanting for decades, starting with tricorders and communicators on Star Trek, and he lashed his dev
team until they built the damn thing. Now, the metaverse has some analogs in fiction, including
the thing that it gets its name from. But number one, most depictions of the metaverse in fiction
are not aspirational things people want.
They're dystopian. There's no evidence that people actually want this thing, that he's igniting a
fortune to build, or that they'd spend meaningful periods of time in it if it existed. There's not
a lot of polling on this data, but one 17,000-person survey I found showed less than 20%
of respondents expressing an interest in a metaverse
like the one Zuck is trying to build. The last time Facebook provided any kind of information
about how many people are on Horizon Worlds, which is kind of the core of their metaverse efforts,
it was somewhere around 300,000 people. In the most recent quarter, they declined to provide
an update to those numbers, which suggests the number has not increased. And if you just want to look at what happens when people create a digital product that actually has
a strong base of interest, look at how quickly World of Warcraft went from, you know, a thing
that very few people outside of nerds would have known much about to a thing that was entirely
mainstream, millions of users, regular references to it on television. You're just not seeing that with any of this metaverse shit because there's nothing in it
that people actually want. The sheer hollowness of big tech is starting to become financially
obvious too. Facebook's stock has lost 57% of its value in the last year. Amazon is down 26%,
Google by 29%, and even Apple has fallen by 14%. More to the point,
I think any honest person has to look at the last 15 years or so in which these companies have ruled
our economic and social lives and ask, are we better off? Now, over the course of the 19th
century, productivity and income rose at unprecedented rates. There was a lot of
brutality in this process, right? We talk, you know, on Behind the Bastards regularly about all of the horrible labor things that happened in the 19th
century. It also marked the beginning of the fossil fuel age, which may well kill us all.
But while all this was going on, another thing that happened is wages for the working class
doubled in the first half of the 19th century. In the second half, life expectancy rose faster
than it ever had before as well, and that continued through the first part of the 20th century.
Now, near the end of the first quarter of the 21st century, we're not seeing that kind
of movement.
The United States is now ending its second consecutive year of declining life expectancy
for the first time in any of our lifetimes, and real average wage adjusted for inflation
has remained flat for almost half a century.
Progress has flatlined and nothing about how brilliant the modern tech industry is or how
cool some of these gadgets and products are can change those fundamental facts. It's a failure.
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