Jocko Podcast - 253: The Ceiling You Can't Break Through is Made By You. Guidelines for the Leader and Commander pt. 3

Episode Date: October 28, 2020

0:00:00 - Opening 1:41:13 - Guidelines for the Leader and the Commander, by Gen. Bruce Clarke 1:32:11 - How to stay on THE PATH. 1:38:29 - Closing GratitudeSupport this podcast at — https://redcircl...e.com/jocko-podcast/exclusive-content

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Starting point is 00:00:00 This is Jocko podcast number 253 with Dave Burke and me, Jocko Willink. Good evening, Dave. Good evening. So last couple of podcasts, 251 with Laif Babin, 252, also with Dave Burke. We are continuing to make our way through this book right here. Guidelines for the Leader and Commander by General Bruce Clark. Laif and I made it up to page 13. Dave and I, last time, we made it up to page 28.
Starting point is 00:00:30 It's a 117 page book. It's just almost impossible not to find lessons and say to yourself, I don't need to worry about that section right there. So to take these experiences from this leader and commander and trying to apply them. And this book was the guidebook for my biggest mentor, Colonel David Hackworth, author. author of About Face. And there's so many threads. I just noticed that thread today.
Starting point is 00:01:05 Or on the last podcast, the thread between General Clark and making the men stand to and then them being okay with it once they almost got overrun. And Hackworth, I just, there, the threads just connected on that last podcast.
Starting point is 00:01:19 So the threads keep getting connected. If you want to see the threads of the way Hackworth learned to lead, which, in turn taught me how to lead. They all tie right back to General Clark. So that's what we're doing. We're tracking these lessons to their root cause,
Starting point is 00:01:36 to their root, to the source and learning as we do it. So part three of guidelines for the leader and commander by General Bruce Clark. First section we get into today. We're on chapter five. The conduct of inspections. And I'll tell you this,
Starting point is 00:01:55 as I was parsing this book, the first time I prepped for it, I thought Laif and I were going to get through half of it. And I thought Laif and I will do back-to-back podcasts. We'll do half in one podcast. So we'd cover 60 or so pages. And then we'd do half. We just do them back-to-back. We made it through 13 pages.
Starting point is 00:02:14 So now as I'm reading it, I'm looking for like the breaking points or where I can go. Okay, this is a good section. This section today, the end of this section we're going to cover today is it's freaking epic. I don't throw that word around very often. So we'll get there. But this chapter five starts off with the conduct of inspections. And the first question is, why inspect? And then it says there is a saying. An organization does well. Only those things, the boss checks. This truism originated insofar as I am concerned from a speech that I heard made by a vice president of one of our largest corporations. This is not a new thought to anyone who has military experience
Starting point is 00:02:59 because I've often heard it expressed as anything that has not been inspected has been neglected. I changed the way I said that word to neglect it, but it made it sound a lot better. So, anything that has not been inspected has been neglected. If these sayings are true, and I think they are, it follows that anyone who has an important position must be able to to check in on or inspect the operations which he's responsible. When Laif saw this, I think I sent a picture of this to Laif because this is, you know, a line that I hear Laif say a lot. It's a line that he heard me say a lot.
Starting point is 00:03:38 And we always attribute it to Hackworth. We always attributed to Hackworth. And guess what? It didn't come from Hackworth. So how to inspect. We're talking about how to inspect. Civilians often think of a non-commissioned officer and officers. as a demon inspector.
Starting point is 00:03:56 A demon inspector. A good inspector is certainly not a demon, but good inspectors are not plentiful in the army or out of it. However, to be a successful non-commission officer or a successful officer, one should be a competent inspector. This quality cannot be attained without a considerable amount of study, planning, and practice. Now, this is interesting because I wasn't sure how much. of this section to cover because inspections are not something that I utilize to any great extent
Starting point is 00:04:32 as a leader. When I was a leader, I didn't, inspections was not one of my big tools. And so I thought, well, you know, we'll talk about it. You know, you certainly have to inspect things. And I get that. And that's why I would say that, hey, an organization does well, only think the boss checks. I've said that many times. And I believe it.
Starting point is 00:04:51 but also I believe that if I have to inspect you, that means I'm doing something wrong somewhere else. You know what I'm saying? Like if I've got to, if my gig is I've got to inspect you, that means I'm making some other kind of mistake somewhere because should I have to inspect that your weapon is ready? Yeah.
Starting point is 00:05:10 Should I have to inspect that you've prepared for an operation? Should I have to inspect that you've done the work that you're supposed to do? I shouldn't have to inspect it. If I've led correctly, then you know why you're doing what you're doing. and therefore you don't really need to get inspected because you understand the why and you make things happen. So I've always had that attitude. It's been very successful for me.
Starting point is 00:05:31 So I wasn't sure how much I was going to get into this whole inspection mode because what I don't want to do is create a bunch of leaders that are going out there becoming these inspection happy, you know, dig down. I'll come and inspect you. You know, it's funny with my kids, if you know my kids, whenever my wife's not around, my kids, they have to do everything, right? And so I'll say, are you, you know, what time will you be ready for inspection? And they just get so they know what that means. I'm going to inspect. I'm going to inspect. And it better be squared away.
Starting point is 00:06:03 So I didn't want to create, I don't want to pass on this, this idea that, hey, you guys got to be inspection. Inspection freak. You know, I never want people to think that the military is what the military is portrayed in boot camp, which is you're getting inspected all the time. So that being said, as I read through this, I thought, my better cover this because, well, you'll see. So here we go. Back to the book.
Starting point is 00:06:34 It is very seldom that I visit a unit in installation or headquarters that I do not see things which are apparently not correct and which need pointing out, which only need pointing out to get them promptly corrected. So it's very seldom that you go somewhere and you see something. You go, hey, man, why isn't that right? And all you have to do is tell them that it's not right. and they fix it. I notice a similar situation in reading the reports of the inspector general inspections.
Starting point is 00:06:57 I often wonder why the responsible person on the spot has not noticed them and corrected them. You're there. Why don't you notice that this shortfall exists? Here's one reason. It may be because he has lived so close to them that his ability to notice them has become fatigued. So what does that mean? You're not detached. You're not detached so you don't see these mistakes.
Starting point is 00:07:20 but I am inclined to think that it is because so that's a possibility but I am inclined to think that is because he has not conducted his inspections in a systematic and effective way. So even when you're not detached, even when you're totally engaged, if you inspect correctly, you should still be able to pick up on things that you would otherwise miss. Too often officers and senior non-commissioned officers have a general looksee rather than an inspection. They go through their areas of responsibility without noticing things to correct and what is more without noticing good things for which someone should be complimented. That's one of the reasons why I had to cover this because an inspection isn't about finding
Starting point is 00:08:04 what I can nitpick about you. It's actually about what I can find to compliment you on. Totally different attitude. My purpose for inspecting you is so I can find things that you're doing awesome at and compliment you for them. To become a good inspector requires, as I have said before, study, planning, and practice. It requires study to be sure that he knows what is correct and what is not correct in the field of his responsibility. It requires planning to prepare a schedule of inspections in such a way that over a period of time, he has given the necessary attention to all aspects of his field of responsibility,
Starting point is 00:08:40 and then it requires practice in order to notice promptly whether the important things are correct or incorrect. Notice he said important things. Important things, and you can absolutely get bogged down in things that are not important. And in fact, the military, if you're not careful, you will start to focus on things that are not important. You know, on the last podcast, you were talking about the fact that when you were a squadron commander, your attitude was we are inspection ready at all times. Does that mean that we scrub the grout on the backside of the whatever bathroom in the third floor? No, because does that really matter?
Starting point is 00:09:21 Is that an important thing? No, is it clean? Yes, it's clean. Absolutely. It's clean. It's fully functional. It's totally ready. But we're not wasting time on it because it's not really that important.
Starting point is 00:09:32 What is important? The mechanics of the freaking aircraft. Yeah. The cleanliness of the area where we're actually doing work that keeps these machines up and running. If I had my guys scrub the grout of the bathrooms prior to someone coming to visit, I'm telling them that's what I care about. And that's not what I want them. to care about.
Starting point is 00:09:55 In the study phase, most people find that a checklist is necessary. Think about that. A checklist is necessary. This ensures, and you know, you can tell. And I've been picking this up as I've reading this. General Clark, he's kind of an anal retentive dude. For sure. He's about checklists.
Starting point is 00:10:12 He's about inspections. He's got that nature to him. So we need to keep that in mind. We need to keep in mind that why is he, why is this guy with all this experience? Why is he using a checklist? Why is that? Oh, because it works. I used to take every single piece of gear that I would take on trips and I would have a little checkbox next to it to make sure I had what I need to have.
Starting point is 00:10:36 Checklist. Why checklist? This ensures that important things are not overlooked and assist the inspector until he has become so proficient through practice that he carries a mental checklist in his head. There are inherent evils in the use of a checklist unless it is made out well. It does focus great attention to the items listed which may cause other. important things which may have been left off the checklist to be overlooked it must be remembered that to inspect is to emphasize which is what you just said to inspect is to emphasize if you are cleaning the grout on the third floor bathroom that's what
Starting point is 00:11:14 you're emphasizing as important and and and honestly do I want one minute of time when I'm running an F-35 squadron that has multi-million dollar aircraft that are life-saving machines. Though I want anyone scrubbing on the third floor in the third floor bathroom that never gets used and never gets seen. In the planning phase, one should make a list of all items or phases of his responsibility on which he wants to check. In most jobs, this list will probably have 30 or 40 items on it. It is manifestly impossible in one trip through a platoon company battalion battle group or similar area to check adequately all 40 items. Therefore, he should keep this list and select from it three or four items each week or other interval.
Starting point is 00:12:07 When he inspects, he should do a very thorough job on these selected items. Of course, to do a thorough job, he must have studied up on each item selected beforehand so that he knows what is right and what is wrong and what to look for. By selecting a new group of three or four items each week, he will, over a period of time, have covered all of them. And by the time he comes to the end of the list, he will have really checked all the aspects of his responsibility and will become a master of his job. what is more at that time if he has been effective as an inspector, his responsibility will be carried out in a superior manner. Great. You know what else is awesome about that?
Starting point is 00:12:43 What's cooler? What's better? What to the last podcast about humanizing yourself to your troops? What does a better job of humanizing? Telling you, hey, once every three months, I'm going to come and inspect 40 items and it's going to take eight hours and you're going to be standing at parade rest the whole time? or I'm going to come down once a week. I'm going to check two or three things, get to know you, talk to you.
Starting point is 00:13:07 Game. It's obvious. And maybe even tell you, hey, you're doing an awesome job down here. This is good to go. Man, the difference. Okay, let me ask you this. Let's say I'm a nitpicker. Let's say I roll down to your flight line and I see that there's whatever some dust on one of these pieces of tools.
Starting point is 00:13:29 And I walk over with my white glove and I inspect it. and I hold it up to you, and I go, this is junk. You're a slob. Everything else's great, but you're a slob. Okay, first of all, what do I care about? I've showed you that I care about Dustin Tools. Second of all, are you inspired to do a good job for me? No.
Starting point is 00:13:53 What if I come down and I look at your toolbox and I go, man, I can see that the way you got your tools labeled, that you are a professional. That is legit. You know what? Every time I've started up one of these aircraft, I'm going to feel good in my heart that you're down here
Starting point is 00:14:13 maintaining these aircraft. Thank you. What does that guy do? That guy's polishing his tools, man. He's polishing his tools. So do you want to rule out of fear? Do you want to rule out of admiration? Is that hard?
Starting point is 00:14:30 If you take one step back and think of the outcome you're trying to create, The real outcome that you're trying to create, and as a squadron commander, you just described it. I want 150 maintainers who are their entire commitment to life is to make sure these airplanes are safe to operate. That's what I want. A commitment to making sure that we have these machines that are safe. If I just think about that, it's actually not hard to go, well, which of these two ways is going to get my guy, my Marine, to think the way that I want them to think? It's really not that hard.
Starting point is 00:15:05 You just have to reverse positions to go, how would I feel about the guy coming down doing this to me? Go, oh, well, this makes sense. That doesn't make sense. Just do the one that makes sense. And you actually will get the outcome that you want. You know, when you're saying that, I was thinking, if you can get a little connection of, hey, hey, Jacco, I notice these tools over here like kind of dusty.
Starting point is 00:15:22 Are these kind of a way? Do you not use these? Are these not necessary? Is this a bunch of stuff that you got to manage? It's not important because these things obviously are getting used like crazy. Hey, is there a way to kind of relieve you of something? Just some connection to have to go. Actually, sir, those things are terrible.
Starting point is 00:15:36 We don't use them because they don't work. And they just sit over there and collect dust. It's just an example. But if you can make the connection between what they're doing to get that outcome that you want, it's actually not that hard to do. Man. Man. All right.
Starting point is 00:15:54 Back to the book. Whether he announces beforehand the items that he is going to check each. You know, that whole conversation we just had, that's like something that we need to continue to talk about in, And that's, I say this all the time is like, it's really obvious with ego, right? When you're in it, you don't notice how stupid you look. And when you step outside and you see someone else behaving that way, you go, oh, this person's an idiot. Their ego's involved.
Starting point is 00:16:22 But when it's you, no, it's me. It's different. It's different. It's different. No one will notice. I want that attention. I want that hey you didn't recognize me I want but you know what I want my black belt How's that work? Yeah not good back to the book sorry whether he announced beforehand the items that he is going to check each time as a matter of individual choice some officers
Starting point is 00:16:50 Publishers published their checklist to assist in training their subordinates good results have been obtained that way one basic rule however is that having once announced an inspection He owes it to the people underneath him to make it fair and thorough He also owes it to the people inspected the privilege of being commended for the good things found as well as criticism for the things which are not up to standard That whole idea if you just flip the I'm inspecting you so I can see what you're doing awesome Inspect all the time I have never known a good inspector who did not acquire a highly developed curiosity and the ability to notice details This can come to anyone with practice on one occasion I visit a country where units of the army are stationed
Starting point is 00:17:37 I was met at the airfield by a field grade officer of the local headquarters. During the ride from the airfield unit, I noticed that the civilian passenger cars we met had the drivers on the left side, but the large trucks had the drivers on the right side. This seemed odd to me, so I inquired of my escort why this should be so. He remarked that although having been in the country for over a year, he had not noticed that. I would surmise that he would not develop into a good inspector. If you as either commander or a staff member follow these hints and rules, you will not be known as a demon inspector, but as a competent and effective manager. And then he says it one more time in big bold print. And organization does well only those things, the boss checks.
Starting point is 00:18:30 If you're in a leadership role and you're inspecting your people or if you want to take it to set third, Further, if someone else is coming in, like the IGs, in the military, the IG's other group, this inspector general group is another team that actually comes in to inspect you. So whether it's you or somebody else, if I'm a leader and I'm inspecting my people, I'm actually just inspecting myself. Everything I see is a pure reflection of me. So the idea that I be down there designed to criticize them for not doing the things I need them to do, if you just have the mindset in your brain,
Starting point is 00:19:08 My inspection of my people is actually an evaluation of my own performance. It can completely change the way you see what it is that you're looking at. The inspection is you. And that was part of the reason as a commander in a squadron when I said, listen, Marines, if we have visitors, you will not allocate additional time to cleaning. I said that. That was like a standing rule in my squadron. If people are coming in to inspect our facility, you will not allocate additional time to clean.
Starting point is 00:19:35 I want it to be as clean as it needs to be. do what you would normally do. And if they come in and this place is a dump, then I clearly have not allocated the time. I've not done the things I need to do. But if they come in and go, hey, this place is good to go. That's a reflection of me as a leader, not of my man or my Marines.
Starting point is 00:19:52 It's me who's being inspected. And just that view of what is you're actually evaluating. Yeah. Well, check this out. If I come down to inspect Dave and instead of me blaming you, for whatever shortfalls you have, I say, hey, Dave, I noticed that your tools are not in the proper place. And when they're not in the proper place, they could get caught on the flight line. They could ruin an engine. Someone could get hurt or killed. I don't think I've done a good
Starting point is 00:20:24 job of explaining to you why this is important. Why this is so important. So I've failed as a leader. The fact that you're not 100% squared away is my fault. That's why. That's right. And know, that's why this whole, that's why I'm scared of this whole idea a little bit, right? That's why it scares me. Even when I say this, an organization does well, only those things the boss checks, I can tell you that my seal platoon, my seal task unit, my echelon front does all kinds of things exceptionally well that I don't check. Yeah.
Starting point is 00:21:01 I know that. So that's why I'm a little nervous about. trying to make people into hyper inspectors. I look at inspection kind of the same way as I look at accountability, because they are very similar, right? And I've always said, okay, to me, accountability's a crutch. Look, it's a tool.
Starting point is 00:21:23 I'm not saying crutches are bad. When you have a broken leg, you gotta get a crutch so you can get around. Inspections to me are very similar to, in fact, they are a form of accountability. But if I, if that's, my primary tool for leadership is just to hold everyone accountable and go inspect them all the time that's not a good functioning tool it's not the right way to use that tool if i've got
Starting point is 00:21:49 300 weapons inside task unit bruiser and the only way i can make sure that they're cleaned is by inspecting them twice a week that's an embarrassment to me actually that's an embarrassment to me it's embarrassment to the platoon commanders it's embarrassment to the platoon chiefs and it's embarrassed to Everyone in the freaking task unit because we all know why it's important to keep our weapons squared away and if we're not in the only way I can get them to do that is to inspect them. It's wrong. Yeah. They should know the culture that we have. They should understand why it's important and therefore I shouldn't have to inspect the damn thing now all that being said You you certainly do I certainly did inspect the weapons in tasking a bruiser I didn't do it a lot I did a couple times in the beginning just to make sure hey everyone gets it everyone knows but after
Starting point is 00:22:38 three inspections in the first three months you think I went down there to make sure ham's gonna you to make sure by the way what kind of trust is that yeah what kind of what kind of true am I telling my platoon that I trust them when I one of the platoons that I try am I tell him Leif that I trust him when I say hey Leif I want to go inspect the weapons today he should be able look at me don't waste your time boss we're good and you know what I'd say cool is there a chance and Leif Leif will talk about this he gave a little too much slack one time and didn't have you know one of his guys and do a serialized inventory a piece of gear went missing it's like he was like yep that's all me Laif said that's all me I obviously little two hands off little too decentralized so what does that mean I think maybe that's why Laif loves that term loves that phrase so much because he knows he had that bite him in the ass and he had to start up the level of inspections so
Starting point is 00:23:35 It is a tool. It is a tool. Don't overuse it. Use it, yes. Don't overuse it. Don't overuse it. It's a lack of trust. Be careful.
Starting point is 00:23:55 Yeah, I'm actually over here kind of racking my brain. I'm thinking about my time in command. And I was trying to come up with a memory of inspecting something. And I couldn't think, I certainly couldn't think of like, a formal inspection that I did. And at the same time, I had a very strong sense in real time of whether my guys were working on the things I wanted them to work on. Now, I did have a luxury. And the answer I came to my head is when I went flying, you're talking about this idea of inspection. When you go fly, before you get into an airplane, you do what's called a pre-flight,
Starting point is 00:24:31 which is an inspection because I start at the nose of the airplane. I go all the way around. I check a bunch of things before I get into the airplane. Now, if I over, shot the mark, I could walk up to the plane captain, we called it, the Marine in charge of that plane, and I could say, is everything good to go? And he could say, yes. And, you know, the truth is, is that I actually trusted him. I could climb up that letter and go fly and come back. But if every single time I came out to the jet, I just climbed up and flew that airplane, over time, he'd realize, hey, this guy's not really paying attention. And it's not that he, that this guy, Colonel Burke doesn't care. It's that, or doesn't trust me, it's that he doesn't care as much. It's
Starting point is 00:25:07 not that important him. And I don't want him to think that. And at the same time, am I going to spend an hour walking around this airplane going, hey, devil dog, come down here. I see this thing. I'm looking for things that are important, general integrity, a couple of things. And once in a blue moon, I go, hey, can you come down here for a second? Hey, this thing down here on this panel, isn't this, I think it's supposed to be down in this switch, because I put in the copy, I get this reader. And if I would just show him, hey, these things are important to me. What you're doing is important. And I'm not looking to find ways to criticize you. So I actually did inspections all the time, but I did it in it, I really couldn't think of a time that in my years in command where I did an inspect, this is an inspection, be prepared for that inspection.
Starting point is 00:25:47 And at the same time, everything I did as a leader was an inspection because everything I paid attention to was my signal to them of these things that matter. I had a safety incident when I was running training. There was a safety incident. and my my boss I could see wanted to what he wanted to bring a little bit of the thunder right and so unannounced inspection of my my range safety officer qualification letters so I'm working at a training command where I've got whatever I got a hundred instructors seal instructors they're all range safety officers, all of them, 100%. And so I've already, you know, paperwork is not my best quality. And the inspector shows up. And, you know, it was like a, I remember this, it was a fleet, like a fleet.
Starting point is 00:26:53 I want to say it was a fleet lieutenant and chief. So they didn't send seals over. because Seals would have been like, hey, Jacques, we're going to be over there in an hour. You might want to, you know, little heads up. They would have broed me out, right? No, bro. These guys show up.
Starting point is 00:27:13 And, oh, you know, I get to admin. Hey, hey, sir, we have an inspection. And I'm like, an inspection. Okay, what are we getting inspected? So in comes this chief and this lieutenant. You know, we need to check your RSO, your range safety officer qualification. for all your instructors.
Starting point is 00:27:32 And I'm thinking, okay, in my mind, I'm like, whatever, I don't even know where these are, right? I'm completely,
Starting point is 00:27:40 I'm just, if I was, I would have just held out my, you know, put my hands out to get cuffed, you know, like arrest me now. And sure enough,
Starting point is 00:27:51 my admin department says, oh, you want to see the, you want to see the, all the RSO qualifications and make sure that every single person, every single hundred people here that all have,
Starting point is 00:28:00 that all by the, the way, rotate in at different times. They're all rotating out. There's not like any, it's not like a one unified group of people that's all getting qualified at the same time. No, these are random guys that are coming and going at different times. Oh, you want to see if all those hundred people are completely up to date and qualified for their range safety officer paperwork? Yeah, that's what we want to see. Okay, cool. Come over here. My admin team pulls them out and just starts. Yeah. Oh, yeah. What you want to look at? You want to look at all hundred of them. Everything was 100% squared away.
Starting point is 00:28:31 100% squared away. I had nothing to do with it. Yeah. I had nothing to do with it. Obviously, the guy that was ahead of me before me had implemented a system or someone at some point had implemented a system. And there it was, 100% squared away. So that kind of thing, I can take no credit for that.
Starting point is 00:28:50 But guess what? That's a situation where guess what I should have done when I showed up at that command. I should have had a good list. And you know what's in this book? There's a thing in this book. that talks about how you turn over with someone, like, what do you get ready? That's something when I showed up at the command,
Starting point is 00:29:07 I should have said, okay, think about what this command does. Oh, we are range safety officers. That's one of our primary duties. I should probably make sure that we are up to speed from an administrative perspective, which is, again, what we already talked about on the last podcast, from an administrative perspective. Because guess what?
Starting point is 00:29:26 If my boss finds out that none of my guys are called or the qualls are all over the place, I should not. I'm not qualified to be in that job. That's bad. My guys, there's a reason for those range safety qualifications. I should have had the,
Starting point is 00:29:39 I should have inspected it. So there's an example of, look, I'm glad I got away with it. You know, I'm glad that somebody was more square. I'm glad that my own administrative department was more squared away than I was,
Starting point is 00:29:49 but I don't like that feeling. So something like that, absolutely. I should have at some point said, hey, I'm going to take a look at our administrative records. That way I feel comfortable
Starting point is 00:30:00 and confident and also people realize that it is important because I didn't place it by not by never inspecting it two things happened number one no one thought it was important and I'm just by the grace of God and good squared away discipline that they they did it and number two they never got me credit for doing that I never got to go to my admin department and said hey I want to look at the records and them say oh here you go boss and me say great job awesome so even though I'm kind of downplaying the use of inspections When you look at it as a positive tool, it's something that I should have used more. I had such a negative attitude towards inspections. I should have had a more positive attitude towards it and done them more often.
Starting point is 00:30:41 So I think that is where I'm walking away. My lesson learned is inspections. I think of them as a tool for accountability. I should think of them as inspections are a tool for complementary activity with your troops. for confirming that the right things are being focused on. Because guess what? You know, the admin department? You know how many RSOs?
Starting point is 00:31:06 You know how many range safety officers that were in the admin department? Take a guess. Admin guys are RSOs? Yes. None. Zero. Yeah.
Starting point is 00:31:15 Exactly. They had no reason to be concerned about that. No connection to you. I never made it important. Thankfully, they were great squared away. Yeah. You know, sailors that got it done. Yeah.
Starting point is 00:31:31 Chapter 6. A successful. manager. Advice from a civilian manager. When I was, and you know what, this is something I've talked about before, which is in the 90s, and I don't know if you remember this, maybe you saw it, maybe you didn't. In the 90s, there would be a lot of, hey, what can the military learn from civilian companies? It was a lot of like, hey, we want to send you out to IBM or whoever to see how they operate.
Starting point is 00:32:00 And yet a lot of those lessons that the that the civilian businesses, a lot of the things that they did to operate was based on military operatives. These are a bunch of guys that got out of World War II and said, hey, this is what we should do, right? That the greatest generation came back and said, I know how to run shit. Watch this. So it goes both ways. And at some, but then sometimes it's like, oh, the military. So the civilians after World War II said, oh, we'll take all these practices from the military and then here we were this book came out in
Starting point is 00:32:33 1963 hey let's make sure that we're learning from the corporate as well so advice from a civilian manager when I was taking my graduate work in civil engineering at Cornell university the head of a very prominent and successful general contracting firm spoke to us on what made a contractor successful or really what kept him from going broke he said that if you went into a new area and wanted to talk about probably the most astute individual there you should seek out a general contractor who has been in business successfully for at least 10 years if you analyzed his methods of operations this is what you would find undoubtedly okay so here's how this here's how a civilian contractor runs a business he collected and kept up to date on detailed costs he had
Starting point is 00:33:22 his staff available to him as needed expert advice in the fields of any engineering, finance, purchasing, taxation, law, et cetera, and he used them. So on his staff, he had experts, and we needed to me and talked to him. He had competent foreman, frontline leaders. He took the time to orient and train them. His relations with his workforce were good so that his turnover was small and provided key personnel with steady work. He had good labor relations.
Starting point is 00:33:54 He obtained good equipment and kept it operating through a positive program of inspection, maintenance, and operator training. He understood the problems created by special conditions such as storms, weather, temperature, seasons, flood, climate, and estimated and planned around them. He had a good supervision and inspection set up to ensure quality, prevent delays, and to overcome quickly unforeseen obstacles and ensure acceptance without costly adjustment or doing over. His plans always reflected much thought in economical methods of construction.
Starting point is 00:34:26 And then this last section says, but most of all, he was an expert on timing in that he programs, in that he programmed the method, the flow of the following to the job at proper times and proper amounts with proper specifications and proper quality in order that none was overlooked, work was not delayed, and none arrived too early and too much or too little. And then he goes through a big list, cost data, plans, decisions, lay out of the area, the flow charts supervision set up inspection he goes on financing workforce field offices field storage power and light requirements he goes through all the stuff and what he's basically saying is he make a list make a list of what's important and then he takes all that and says applicability to
Starting point is 00:35:17 military situation i'm sure you notice the great similarity between the management qualities required in a general contractor and those required in command in the commander of a military operation steps in command or in managing a job one based on the mission or orders the commander determines isolates and defines the limits of the problem and every once in a while I get something where I go oh and this is one of those moments number two the commander turns the problem into an operation by issuing a clear and adequate directive for The conducting of it. And what I really like about that is, and you know, we hear it.
Starting point is 00:36:05 Define what the problem is. Define what the problem is. If you don't know what the problem is, how are you doing anything else? And if you think about any mission that we ever did in the military, there's a problem that we're trying to solve. Any mission that we ever did, there's a problem that, hey, there's a bad guy. He's killing Americans. That's the problem.
Starting point is 00:36:25 We want to get rid of them. Okay. How are we going to solve that? problem here's your operation with the help of the executive the commander monitors and guides the staff while it prepares while it prepares underlined by me not he prepares it prepares for issue by him or the staff coordinated instructions plans and orders for implementing the directive the commander follows up to see that plans instructions and orders are fully understood and carried out
Starting point is 00:37:00 making the necessary modifications and additions as the operation progresses to accomplishment. There you go. So I'm over here kind of hearing all this for the first time. And I've actually been struggling with these last two sections in my brain. I'm struggling because I'm thinking about how I led in the Marine Corps. And I'm like, I didn't do a lot of these things until you kind of explained that last part. I was even thinking about your explanation of the previous chapter of the inspection of your range safety program. and you like, hey, I kind of should have made this a priority.
Starting point is 00:37:34 And I'm like, man, I, I, I'm not here to say, I want to be really careful. Like you said, like what he's saying is right. But I honestly don't think I ever inspected anything. I really don't think I did that. And what I keep coming back to is what he just described in my brain. I just keep going to this, this connection of decentralized command and culture. I, I know I created a culture by which. everybody on my team understood that what they did was critical.
Starting point is 00:38:06 And I also knew my people well enough to know what they did. And so I had an admin shop too. I had a same group of admin Marines, which their job was admin Marines. I actually didn't know the 39 things on the admin checklist sets of requirements. But you know who did? My admin chief did. And I spent enough time with him to make him know that those things were critical, even though I didn't know any of them individually the way he did.
Starting point is 00:38:35 And I'm thinking, like, how many times does somebody come in and check out my admin shop? And I was like, how do we do? He's like, sure, what do you mean? We crushed it. We're totally good to go. We had no hits, no deviations or whatever. And it wasn't because I ever inspected his shop. And I'm running through this thing like, man, I didn't have a checklist for inspection
Starting point is 00:38:52 of my squadron. But my squadron was kind of awesome because the people all knew, hey, hey, Marines, we own these things. Nobody else in the squadron does these things but us. And these things have to be squared away because at some point, somebody's going to come in, somebody's going to assess, somebody's going to measure or evaluate, and we owe this to the squadron.
Starting point is 00:39:11 Because if we can't do this, it's going to affect this, and we're not going to fly airplanes. And the skipper needs us to fly airplanes. And I'm trying to think of a way to say it without disagreeing with what he's saying until he got to the end, which was, hey,
Starting point is 00:39:25 here's my job as a leader. We have a problem. We need to solve this problem. You know who's going to solve this problem? you, I don't know how to, I have no idea to fix that. And then when you're done, you're going to come to me and I'm going to go, okay, that makes sense. Here's what we're going to do to make sure this happens.
Starting point is 00:39:40 And so that thing has actually pulled the threat of the previous two chapters together where I'm over here going, I think I might have sucked as a leader because I didn't do any of those things he describing until he pulled it together, which was they are the ones that are solving all those problems. So it's kind of a relief. And I'm not here to say, don't, I'm not here to say do what I did. I'm just kind of almost embarrassed like, yeah, I didn't do any inspections as a squadron commander at a time where there was more scrutiny on my command than probably any squadron in the, possibly the military because of how high profile it was. And I'm thinking, should I've been running around inspecting all my people?
Starting point is 00:40:17 Well, I'll answer that for you, in my opinion, because it sounds like you and I did the exact same freaking thing, right? You and I did the exact same freaking thing. Now, the reason that I regret that I never inspected my admin department's tracking of RSO, the reason I regret that, there's two reasons. Number one, when it came, when that inspection came, unannounced inspection, I was like, fingers are crossed. I have no idea. And if I was a betting man, I wouldn't have bet on the win.
Starting point is 00:40:53 I wouldn't have bet on zero. Yeah. No deviation. zero deviations, which is what we got. So I'm, I don't like that. But even more important than that is I had people that worked for me that did an exceptional job,
Starting point is 00:41:11 an exceptional job. And I never gave them. I mean, look, after the, after we got randomly, if that inspection never would have happened, I never would have given them any credit. Right. I never,
Starting point is 00:41:25 so I'm, I, Would have going back in time if I could do it again, you know what I'd do? As I'd go, hey, guys, I'm going to come and check out some of the stuff in admin today. Yeah. And I would have said, show me these R.S. Show me these.
Starting point is 00:41:37 Give me, hey, Smith, Jones, and White. Give me their RSO records right now. And they pull them out and I go, man, you guys are on top of things. Thank you. Thank you. And now I'm just that much better. So that's why I feel like inspections is a tool, not so much a tool to make sure that people are doing,
Starting point is 00:41:57 It's a connection. Yes. It's an opportunity to compliment people. It's an opportunity for, hey, man, if I never inspect those things, how important is it to me? Not, not, it's not very important, obviously. Yeah. Guess what? When my commanding officer comes over to inspect, guess how important is number one thing on my freaking list?
Starting point is 00:42:17 And I had let it, I had, I only, here's the next part. what trumps above inspections and the hierarchy of leadership is obviously culture. So you at your squadron, and I'll give you some credit, but I will give freaking credit to the good old United States Marine Corps, which is you never said a word, but those Marines knew, this is my job. I will be freaking ready. This is what I do. a culture inside of the Marine Corps, which you enhanced inside your squadron that everybody knew
Starting point is 00:42:59 this is what we do. That's what we're looking for. That's what we're trying to do. And hopefully we don't have to inspect as a negative. Hopefully we inspect in a positive way. Yes, that's, and I think that's the genius of what he's saying as I'm thinking about it is that if you hear the word inspection, 99 people out of 100, that's a negative word. That's a bad word. The inspection is not something you want. I don't want to be inspected. There's a negative connotation. And the negative connotation is true. If the things your people are doing wrong is a reflection of them and the things your people are doing it right is a reflection of you.
Starting point is 00:43:31 And he's saying the exact opposite. The things your people are doing right is a reflection of them and you should tell them they're doing awesome. And the things they're doing wrong is a reflection of you. And that alone, just reversing what it actually means to inspect and the conclusion of that. And that I think has been the part I've been wrestling with this whole time listening to it. and when what he's saying is exactly opposite of the standard connotation of inspection.
Starting point is 00:43:57 So anyway, that's pretty cool. Inspections should be positive, not negative. Chapter 7. Leadership, commandorship, generalship. And then in quotes, followership. I can assure you that it's, and so this is addressed to students of the command and general staff College Fort Leavenworth, Kansas, 1962 to 1963 course reprinted with permission from Armor Magazine.
Starting point is 00:44:34 Why don't I subscribe? Why don't I have a subscription to Armor Magazine? Here we go. I can assure you that it's a great privilege for me to return to the command and general staff college, even though this is the first time I have been permitted to be on this platform in civilian clothes. I've been here over a long period of time, from time to time. I entered here as a student 24 years ago.
Starting point is 00:44:56 I've taken great interest in the command in general staff college because I was able to work in the field of army education on several occasions. I don't know that there's any institution in America that is so favorably known worldwide in military circles as your college. And while I can't think of many things that I contributed to the college,
Starting point is 00:45:16 I did contribute one thing that I think was important. You can see he's got a little, little humility. I can't think of anything I've done, but it's one thing that I think was important. I was responsible for changing the name of it from the command and general staff school to the command and general staff college. Now, you might think that to be a play in semantics,
Starting point is 00:45:41 but it isn't. It's important because, after all, you gentlemen here are getting the equivalent of your master's degree in your profession. I wanted to just talk to you with you this morning. I didn't come here to deliver a lecture. I came to talk to you about certain aspects of the job that you're learning to do. After all, this is the command and General Staff College and that name was not arrived at without some thought.
Starting point is 00:46:04 And of course, it sets forth your mission for being here. I was a troop commander for 13 straight years before I retired. And that encompasses the career of a great many people, a great many of you people. so that I didn't come here today to play over again the record that I think a lot of you have heard me play many times. You have heard a very good course at the college in leadership and I assure you that I'll not repeat that or go into the attributes that are required in the field of leadership. I think they are very well known.
Starting point is 00:46:38 They're really not very complicated. The art of leadership is only complicated to theorists. It's not complicated at practical men. There are only a few, really a very few. simple rules and precepts that build the makeup of character that are necessary to be better than a satisfactory leader. And I'm sure that each one of you has passed that qualification or else you wouldn't be here. I would like to go further into this particular field and point out to you that I believe
Starting point is 00:47:05 we have become an inexact in the use of terminology because I was reading last night a memorandum which said that we teach leadership at the command and general staff. college from the level of the division commander up I take issue with that statement for the reason that leadership is a peculiar art or a technique in itself and a division commander is not basically a leader he is a commander and I'm going to point out to you that you should be adjusting your thinking to a different point of view I will talk to you briefly about what I call commandership and generalship, which are quite different from being a leader. It's pretty interesting, right?
Starting point is 00:47:55 Yeah. This one got my attention, man. I'm reading this. I'm like, ooh, wait a second. Where are we going? Yeah, where's he going with this? If you will go to the title of the people who you are in charge of in military echelon starting at the bottom, you'll first come to a squad leader, then a platoon leader.
Starting point is 00:48:14 and every other title after that has the word commander. So for those of you don't know, you got a fire team leader, you got a squad leader, you got a platoon leader, and then you get to a company commander or even a task unit commander. Why was that done? There are no company leaders. There are no battalion leaders. They're only company, battalion, and brigade commanders. And then you get to division commanding generals, which is a further progression.
Starting point is 00:48:49 I'd like to point out to you that I hope you all will graduate with an appreciation of the transition that is necessary to go from leadership to commandorship. I hope you don't think this old man now is involved in semantics because I hope I'm not. It's really an important thing. And a lot of people have never bridged it. They're still exercising leadership as company commanders or even as they get higher. doing so they're bypassing or poorly using their subordinate commanders and staffs just to take a break so I've talked about this many times there are people that do a good they were a great platoon commander task unit commander it's like not quite there seal team commander they're not
Starting point is 00:49:41 good we've worked with businesses where you had this CEO Founder, like this is when we see a lot, founder slash CEO, hey, does an amazing job forming that business, building that business. All of a sudden, it's time to really grow. They don't, they can't make the transition. They don't make the transition. And they have to bring in a new person to be the CEO, a person with these other attributes. So we, this is something that's, all I was thinking about is, oh, okay.
Starting point is 00:50:16 I remember the CEO that brought the company, brought, this particular company through this particular situation and then got to that level and they had to move them into some different role and they had to bring in somebody that had this next level of leadership characteristics continuing on you came here to learn commandership or generalship and that involves the proper organization and utilization of subordinate commanders and staffs to establish what you want done with your command and the technique is much different than the technique of getting in front of a platoon and saying, follow me,
Starting point is 00:50:54 which is leadership. But when you're in a different position with reference to your soldiers, then you become more or less a director. And the technique of directorship is far different than the technique of saying, follow me. And I'm so glad he gave a, he broke this down. I will give you an illustration.
Starting point is 00:51:19 Suppose you have a horse. at a point A that you want to move to point B. You take hold of the halter shank and he follows you down the road. You're the leader. So there you go. Hey, that's what you are. You take that bridle and you lead this thing down the road. You're the leader.
Starting point is 00:51:40 But if you get on and ride him, you use different techniques. You use different aids. You use your legs and other things that I learned in the ancient days. when we had riding at West Point to accomplish your purpose. And I would say that might be termed commandorship. You're then the commander of the horse. You're not as leader, but the purpose is the same, to move him from A to B.
Starting point is 00:52:07 Now, if you're affluent enough to own a sulky, and I had to look up, sulky, I had no idea, a sulky is a carriage. It can be a one-person carriage, but it's two wheels. If you're affluent enough to own a sulky, and drive him with the reins and with a whip in your hand, then that's generalship. And I bring that up because it isn't too far-fetched in the problem that I would like to bring with you. I will give you a historical example of a fellow who was tremendous leader during the Civil War,
Starting point is 00:52:41 perhaps one of the greatest leaders of the Civil War. And I use that term in the sense that I have used it up to now. So he's talking about a leader, one of the greatest leaders, but he's saying in the term, that I'm using a great leader in the civil war was hood who commanded the Texas brigade he was a most fantastic troop leader and sometimes if you'd like to look into it further there's a very good book entitled the Gallant Hood hood was a leader of the old school in front of his men with a saber in his hand that's how he handled his brigade and it was an effective organization it was inevitable that a
Starting point is 00:53:20 man with such capabilities would be promoting He went up rapidly throughout the war. He ranked next to Lee at the end of the war, but when the war was over, he had lost command. It was a sorry ending to a man who had never mastered the transition from leadership to commandership to generalship. When you move into the field of commandership, as against the field of leadership, you go to the techniques or the art of how you use your subordinate commanders to get the most out of them. The art and the technique of how you organize and use your staff in order to enable you to carry out the job of directing organizing and handling operations So I'm just gonna we I'm gonna wrap through this whole thing because there's so much to talk about
Starting point is 00:54:13 And well let me pause This is what I find interesting and he's gonna come back to it, but I'll give you a foreshadowing He's gonna come back to it I think that as he looks back at his career You got to remember, this guy joined the, when he was a kid, and he was in World War I. And think about how things changed by his own admission in between World War I and World. So when he was World War I and post-World War I, he was in his mind this leader, right? That was going to lead from the front.
Starting point is 00:54:54 That was going to make things happen. As the nature of war became more dispersed, all of a sudden, you had to have a little something that we call decentralized command. He can't be in front of his unit the whole time. And that would be the same. And I think as he became more mature and as he got older, hey look, when you took a, well, it's kind of hard. Well, I talk about this with Laif.
Starting point is 00:55:24 Laif will say like, hey, you know, I wish I would have done X, Y, and Z when I was a, when I was the assistant. Platoon commander. Leif could write a book about the things he wish it would have changed when he was a system platoon commander for sure. He was fresh out of the fleet, you know, Naval Academy fleet and now a sudden he's in a seal platoon, right? Do you think that if he went and back and did that right now, do you think he would
Starting point is 00:55:51 do things a little bit differently? Sure. Absolutely. We all would. Yeah. We all would do that. And so here we have a guy that went through the entire. rank structure of the army, the entire thing.
Starting point is 00:56:06 And as he got older and got better and got more experienced, I would think he'd say, this is what I should have done when I was a platoon commander, but I didn't. And here's what I would do differently. But maybe because the wars were different and it was more centralized and it wasn't dispersed. Everyone was together. So there's a, there's a, I think what I see. is him saying, listen, it was, it's a different thing.
Starting point is 00:56:37 Whereas I look at it now and say, wait a second, it might have been a different thing for you. But if you could go back knowing what you learned eventually, you might say, hey, I actually would have led differently. And I'll tell you right now, even in a platoon, even in a freaking squad, even in a fire team, the techniques that he's going to talk about, what's better? If you're in charge of a platoon, what's better? Grabbing the reins and pulling them down? Or is it better to guide them and let them run? Yeah. The answer's so obvious.
Starting point is 00:57:20 But he digs in a little bit. Chain of responsibility. And also, you must realize, as you go up in various echelons of organization of the army, from the squad on up, you become increasingly removed from the individual soldiers and your influence on the individual soldier is no longer carried by an eyeball-to-eyeball approach. It is carried on through the echelons of your command down to him. And you become increasingly just an image to him, which you develop in several ways, but
Starting point is 00:57:49 you get to the field of proper staff organization and staff relationship because that is very important part of commandership and generalship. What is that saying? What it's saying is when you're in a leadership position, as you go up in ranks, you're right you don't have eyeball to eyeball any all the time guess who you do have eyeball to eyeball ball with your subordinate leaders and your subordinate leaders have to nurture those close personal relationships with their troops so that that influence that you have as the commander is felt all the way down through the front lines back to the book in your recent military review there's an article
Starting point is 00:58:27 on faulty staff relationships i hope it will cause you to give a little thought to that problem because it is important one. You come to one of the most important parts of commandership and leadership, and that is establishing a chain of responsibility so that every man in your organization knows who he works for and who works for him. That's cool. I get that. That's called the chain of command.
Starting point is 00:58:50 That is basic. How many organizations have you been in where that wasn't known? I've been in several. I had no idea who I worked for or who out. who made out my efficiency report. After all, and this is one of those things where I get a little cringy, as my kids, as my daughters would say. After all, there's one basic rule in the army that you can't violate. And I, over a period of 44 years, have tried to violate many of them.
Starting point is 00:59:21 I have been successful in a few, but this one I have never been successful in. And that is, you work and devote your loyalty to the man who makes out your efficiency report and the man who endorses it. If you don't do that, you're never going to be a general. So to me, this is wrong. To me, relationships are stronger than the chain of command. And luckily, he's going to counter this. He's going to counter his own statement later.
Starting point is 00:59:58 Establishing a chain of responsibility is just as important in your... And look, this is proven out by Hackworth, who built these incredible relationships, and that's how he ran things. Establishing a chain of responsibilities just as important in your staff as it is in your command. If you don't have that, your headquarters mills around and creates what I call command and staff inertia. That is a state of frustration and lack of purpose that exists in many military staffs. Okay.
Starting point is 01:00:25 People got to know what's people got to know what the chain of command for sure. Then of course it comes down to the art of commandorship or generalship as to how you issue your directives or how you project your desires and will down through the chain of command. command. Oh, desire, I read that wrong. As to how you issue your directives or how you project your desires and will down through the chain of command. It comes out in directives and so forth, which is an art within itself and which I am sorry to say we sometimes don't do very well. We could do a lot better when we're when we're doing that in the field. I've worked at times for a commander for whom I felt I wasn't doing a good job because the truth of the matter was I didn't know what he wanted me to accomplish.
Starting point is 01:01:13 Okay. Second law of combat. Simple, clear, and concise. If I don't know what you want me to do, there's no way I can accomplish it. And by the way, whose fault is that? It's my fault. If I don't know what my boss wants me to accomplish, what do I do? I raise my hand and ask my boss, what do you want me to accomplish?
Starting point is 01:01:30 What's the mission here? What are we going to get done? What's the end date? What's your intent? Next section, improving your unit. Now we get to the point of making progress as a commander. I can't conceive of anybody who takes over a company, a battalion, a brigade, or division, a corps, a field army who doesn't sit down and say to himself, how will I impress upon my superiors the men who make out my efficiency report that I am a good commander? Once again, you know, you get a little bit of that.
Starting point is 01:01:59 I'm looking to get promoted, which I don't like. How do I do that? I've seen it done every way that you can think of in my career, but I would suggest to you that the best way to do it in the military. organization is through the little exercise of what I call is through the exercise of what I call little pluses of making a little progress in every field every day over a period of time if you do that your organization will tighten up your organization will become good and you'll gradually come up with the understanding and the reputation of really being a good commander you will also not create turbulence which detracts from the
Starting point is 01:02:42 effectiveness of your unit. So I like this idea, doing little things, get a little bit better every day. But then he goes into this with that thing when he talks about turbulence, he goes into it. I've seen people walk into an organization and immediately start to make headlines. I would like to point out to you, a great truth in the military that he who lives by headlines is destroyed by headlines. Remember that if you start seeking headlines and creating images of yourself as a Superman, pretty soon somebody will find a hole in your armor. And when he does, he will certainly give it to you. That follows from the rule about the monkey who climbs up a pole.
Starting point is 01:03:24 The higher he gets, the more of his rear he shows the people who are below him. And that often goes for a person who up the chain of command in the echelons of the army. So, good. I totally agree with that. Now he gets into this section. It's called channels of suggestion. I hope that I have impressed upon you that there is a technique in commandorship and generalship, techniques that are different from leadership, although the characteristics of the individual as to honesty and sincerity and all those other things are just as applicable.
Starting point is 01:04:04 So honesty is important, sincerity. All these other things are important. They're the same leadership and commandership and gender are all the same. But he says you have to master the transition as you go up. there's a little different technique being a company commander than that of being a battalion commander. You have a bigger staff. You have more senior subordinate commanders as you go up and that, of course, increases.
Starting point is 01:04:26 We talk about chain of command. I have conscientiously tried throughout my career to live and conduct my job in such a way that I didn't exercise control of my organization through channels of command. I exercised it through channels of suggestion. So instead of using the chain of command, he's saying exactly what we say. Instead of saying, look, I'm in charge. I'm the highest ranking guy.
Starting point is 01:04:53 You're going to do what I say. He's saying don't do that. As much as I can throughout my career, I've exercised command through channels of suggestion. And I have a note here that says, ha, relationships. I think it is. very important that I only use the channels of command when I wanted to discipline somebody.
Starting point is 01:05:17 And I didn't have to do that very often. I figured that if I, he's just putting himself on report. I figured that if I couldn't run an organization by getting things done by suggestion that I had failed as a commander. I commanded the troops of 12 nations as a corps commander in Korea. I didn't have any strong chain of command between me and the allied troops. If I put out something that I wanted done that violated their national ideas, they didn't pay very much attention to it. In that case, what are you going to do next?
Starting point is 01:05:47 Well, guess what? You don't have to be a foreign army for that to make sense. That happens in a freaking platoon. That happens in a fire team. If I come up with dumb ideas that don't make any sense, that are, what does he say, that violates their ideas? And they don't want to do it. Oh, you can force them to do it, but what does that get you?
Starting point is 01:06:06 I was down at the infantry school and commented on this not very long ago. And one captain got up and said, general, I've listened to very, I've listened very carefully to your channel of suggestion approach, and I'm familiar with it. I served in your command in Europe. And I think you have to be a very powerful suggestor to make it work. Maybe that's true, he says. And the note I have here is, here's a good way to suggest. Here's the most powerful way to suggest.
Starting point is 01:06:41 Listen to your other people. Well, this whole time I'm thinking, is it his suggestions or other, people's suggestions. I was thinking he was talking. The power of suggestion is, hey, Jocko, what do you think we should do here? Here's the power of suggestion. Hey, Dave, what do you suggest? Yes. Because I'm going to listen to it. Yeah. And we're probably going to do it. I mean, unless it's just a travesty of a plan, we're going to know it. So, definitely some things to think about in there. And it's, and you know, as I look at this, look, Guess what?
Starting point is 01:07:17 What's that saying? We stand on the shoulders of giants, right? This guy had to do his whole military crew. We get to lead. We get to take what he puts out, this power of suggestion, which Hackworth then took even further. And now we got to take that and go even deeper. Not even deeper, but further. We got to expand that idea of decentralized command and of listening to what people have to say.
Starting point is 01:07:40 And the fact that Hackworth freaking loved his draftees because his draftees would call bullshit on it. He says that in the book. My draftees, they would call bullshit if they didn't agree with something. So I loved them for it. Not I hated them for it, not shut up and do what I told you to do. Thank you. Thank you for your suggestion that my idea is stupid. What do you suggest? And he continues to kind of dismantle some of these earlier statements. This section is called followership. I want to get from there now to another subject and I'll end up, and then I'll up my presentation. That is the topic that fits right along with leadership, what I call followership. Everybody is a leader or a commander of any echelon is also a follower. You're never,
Starting point is 01:08:29 you never get in the hierarchy of the Army to a point where you're not a follower. The chief of staff of army is a follower. He follows the desires of the directives of the president, secretary of the army, secretary of defense, the Joint Chiefs of Saf and so forth. Even the president of the United States is a follower in that he follows public opinion what you are today each one of you is the result of 35 to 40 years of following whereby you have taken into your makeup ideas instruction and concepts and through a process of discernment acceptance and elimination you have stored away in your makeup certain characteristics ideas and procedures that and you have discarded others in that process of sifting through the good from the poor or what you consider the good
Starting point is 01:09:13 from the poor, you have created as of today your present makeup and character, which is you as an individual. If you have attained good characteristics and a storeroom of good ideas, learning, and concepts that you can use effectively in the future, you have been a good follower. If you haven't, you'll not be a good leader nor a good commander. It follows from that that you must, through this process of discernment and storing away, create in yourself a balanced man, whereby you can handle concurrently all the different parts of the job. You don't concentrate on one and forget the other, such as maintenance.
Starting point is 01:09:55 You don't concentrate on marksmanship and forget something else. The best organizations in the American Army are the organizations that are good or better in everything. They may not make any headlines. They may not be superior in any one thing. but they are our best organizations. These are the type of organizations that we want to develop in the Army. I have tried to... So, that idea of making headlines is a great point.
Starting point is 01:10:25 This idea here reminds me of the gray man. They used to say, going through buds, they would say if you were the gray man, like, you don't want to be the number one swimmer because then people will be watching you. You want to kind of, like, fit in. I have tried to lead your thinking through the transition from leadership to commandership and generalship
Starting point is 01:10:44 and to point out to you, wherein followership is very important in this process of your development. This next section is progressing up the pyramid of life. So all of a sudden, this just turns into like a life gig. And when I was saying that the end of this section that we're going to cover gets really important,
Starting point is 01:11:07 this is sort of where I'm starting. It has been truthfully said that at the end, when one looks back on his life, he should measure his success by the number of rungs up the ladder of life he has climbed since he started and not by the particular rung on which he is finished. The basic concept of our government under the Constitution is that all men are created equal. All men are created equal.
Starting point is 01:11:32 This means not that all men are created equal, for they are far from it. It only means that all men should have equal opportunities and rights under our laws. this concept is a great step in the progress of man when any group of men such as army officers lawyers doctors engineers scientists clerks or accountants start out in any corporation or any other organization they fit into a pyramid which is brought at the base but becomes smaller and smaller as they approach its peak assuming that those people in each category start with approximately equal backgrounds, there is a selection process which starts as soon as they rise in the pyramid of life, as soon as they tend to rise in the pyramid of life.
Starting point is 01:12:26 So we're talking about this hierarchy, which I know obviously this might bring some thoughts of Jordan Peterson and hierarchy of competence, and that's kind of what we're talking about here. Also, assuming that, and by the way, he's making, he says, assuming that people start in the same approximate backgrounds, right? That's a big freaking assumption. But don't worry, he's going to get back on that. But that's a huge assumption. And it's probably an assumption that they didn't recognize as much back in 1950. Also, assuming that the selection of those who rise in the pyramid of life is based upon ability, experience, and the need for special capabilities and leadership, how does one prepare himself for being chosen to advance in competition with his associates and colleagues? So he's talking about
Starting point is 01:13:17 How do you go up that pyramid? How do you ascend the dominance hierarchy? Everybody who is a leader, director, or commander at any echelon of an organization is also a follower. He never gets to a point where he is not. And he goes, he repeats himself here. The chief of staff, the army is a follower. He follows the desires the director of the president, the secretary of the army. Even the president is United States.
Starting point is 01:13:45 Of the United States is a follower in that he follows public opinion. what each one of us is today is the result of years of following whereby we have taken into our makeup knowledge ideas instruction and concepts through a process of discernment acceptance and elimination we have stored away in our personal ability certain characteristics ideas and procedures and we have discarded others as not being worthy so he repeats that section right there he's making it he's trying to reemphasize that point and the process of sifting the good from the poor or what we consider the good from the poor, we have created as of today our present makeup and a character, which is ours as individuals. If we have attained good core characteristics
Starting point is 01:14:27 and a storeroom of good ideas, learning, techniques and concepts that we can use effectively in the future, we have been good followers. And you know, it's nice to compare this to, you know you and I covered the the Marine Corps document learning and really when he's talking about following what he's really talking about is learning he just said you got if you can take that and apply it then you've been a good follower yeah yeah we have a good basis for being successful leaders and in all probability we will advance a good follower is able to react quickly and effectively to an emergency or a crisis hence he has the potential to become a fine military commander. This process must be continuous during our active careers if we are to continue to grow
Starting point is 01:15:18 in judgment and balance. Again, this is the, reminds me that Marine Corps, like you are learning. That's what we're doing. And I have a note here that says that this section that I'm about to read is the own, this whole, this whole thing starts to come together for me. Some call this experience, but it is more than that. It is the constant and critically sound of value. of experience that causes us to progress in stature and move up the pyramid of life. So it's not just about experience. Experience by itself barely even helps you. What you have to do is you have to take that experience and you have to constant and
Starting point is 01:16:01 critically evaluate it. And that's what will make you progress. So you can just go through life and you can experience all kinds of crazy things and leadership challenges, but if you never critically assess what you did, what you learned, how you performed. You know, you and I were talking during the break and you said something like,
Starting point is 01:16:24 I can't believe that I just didn't get issued this book, you know, as a second lieutenant when I graduated from the basic school or whatever. And we had a quick conversation about the fact that it's one thing to pick up a book and read it. It's another thing to have a actual conversation and have context and have thoughts around a book. And I think that's probably one of the reasons why people listen to the podcast is because, not because I'm sitting here
Starting point is 01:16:58 doing an audiobook, right? I mean, this isn't an audio book of this book. This is my thoughts, your thoughts, and General Clark's thoughts. And sometimes we're right, sometimes we're wrong, sometimes we agree, sometimes we disagree. But what we are doing when we do that is we're constantly critically evaluating the experience that he had and then we're constantly, we just, you and I just did a freaking 30 minute evaluation of the fact that we inspected our admins or not. And lessons were learned. Yeah.
Starting point is 01:17:31 So that's what we're doing. This idea of learning all the time. And the more important, man, the idea of, you know, what, look, we talk about all the time at Ashland Front. You got to do a debrief. You got to do a debrief. You have to do a debrief and you get done with the operation. Win or lose.
Starting point is 01:17:46 You got to do a debrief. That's what you have to do. Continuing on, early in life, some members of society fall, and this is where we just start getting into this broad conversation. And this is sort of the last section here. Early in life, some members of society fall into limited categories due to handicaps of opportunities, health, and physical and mental ability. These people start life with ceilings over them that few are able to.
Starting point is 01:18:20 appears okay so so there's certain situations that you can be born into that are gonna be challenging and you and they're really hard to get through and he gets that and then he goes on to say but how about those whose opportunities education and apparent ability seem to start off on common equal footings as they begin to move up the pyramid of life each one eventually reaches his own and levels off at various distances from the top. Very few have an apparent ceiling over them at the start. But they develop ceilings at various levels as they go along.
Starting point is 01:19:16 So now we're talking about this pyramid. We got this pyramid that we're trying to climb up. And some people are, they have a legitimate ceiling in life. Whatever they were born, they've got some situation that, is a ceiling that they're going to reach. And it can be very hard to break through that. But now he's talking about, hey, look, now you've got people that there's no real ceiling.
Starting point is 01:19:40 Everyone's on equal footings. And then he says, each one eventually reaches his own peak and levels off at various distances from the top. Very few have an apparent ceiling over them at the start, but they develop ceilings at various levels as they go along. What causes this leveling off process on the part of an individual.
Starting point is 01:20:04 What factors tend to cause this ceiling to form over him? And then he's got this list. He's got this list of factors that cause you to reach your limitation, that cause people to reach their limitations. Here they are. Wrong decisions, wasted opportunities, deterioration of attitude and enthusiasm excesses lack of self-control
Starting point is 01:20:41 lack of honesty of purpose tendency toward lowered standards poor ethics loss of self-respect loss of motivation and ambition lack of ability to express himself orally or in writing, poor associations, wrong scale of values, failure in carrying out responsibility, lack of loyalty, up or down, unfortunate family situations, deterioration of physical condition, bad habits, poor financial management, disregard of rules, procrastination, failure, to keep up with progress in his field. So what's amazing about that list? Let's see.
Starting point is 01:21:52 I don't know how many there are. There's maybe one. Lack of ability to express himself orally in writing. So that is, can you get better at that? Yes, you can. But there are some people that don't have the same capability. Look, wrong decisions. Who's that on?
Starting point is 01:22:07 You. Wasted opportunities, you. Deterioration of attitude and enthusiasm. You. Excesses and lack. of self-control you lack of honesty and lack of purpose you tendency toward lowered standards you poor ethics you loss of self-respect you loss of motivation and ambition you lack of ability to express himself or earlier in writing okay we can improve it but you may
Starting point is 01:22:28 have a limited there poor associations you wrong scale of values you failure in carrying out responsibility you lack of loyalty up or down you unfortunate family situations That's something we don't always have control over. Deterioration of physical condition. That's something that we don't always have control over. It's something that we also do have control over depending on what that deterioration is being caused by. If you have some kind of a disease that you can't control, look, that's one of those things. But oftentimes there's things that we can do to make sure we maintain our physical condition.
Starting point is 01:23:07 Bad habits. That's you. Poor financial management. That's you. Disregard of the rules. That's you. Procrastination, that's you. Failure to keep up with progress in his field.
Starting point is 01:23:21 That is you. So that is a lot of stuff that we can take ownership of. Now, this whole section closes out with this following statements here. Poor, poor fellowship. and I think that's supposed to say followership, poor followership is a great contributor to ceiling formation. And again, the way he's using followership to me is he's talking about,
Starting point is 01:23:57 you know, the ability to take ownership of what's happening. Once the ceiling is form or starts to firm form is difficult to break through. A few do breakthrough despite handicaps. However, there are those who would try to try to, dispel these ceilings by social laws and values, meaning they want to blame other people. To be sure, they are partially successful on the lower reaches of the pyramid of life,
Starting point is 01:24:25 but not as they reach the apex of the pyramid. They only warp the shape of the pyramid at certain levels. The Bible says that many are called, but few are chosen. It is ever thus as we tried to progress up the pyramid or ladder of. Life. Yeah. So with that, probably a good place to stop this one. That's just such a, such a, such an important way to look at things, you know? And, and, you know, we always talk about extreme ownership from a leadership perspective and leading organizations and leading teams. But, you know, extreme ownership is about you. It's about your life. It's about what you're doing. And we have a lot more ownership. over what we do and where we end up and where we end up in this ladder in this pyramid then some people would have you believe that list you know kind almost sort of seems like a haphazard list like almost they're they're not related those things he was running through
Starting point is 01:25:42 and then the common thread is he basically just he captured almost all those things are things that we impose upon ourselves which is which in some sense is like it's kind of crazy because as I dissect what he's saying, I'm like, well, how much control do I have over that? And for almost all of them, it's 100%. Not like, hey, there are components, and I think you actually did a good job because yeah, you know what? Life happens.
Starting point is 01:26:14 And you say this on the podcast all the time. Life happens. And sometimes those things in life that happen most certainly limit what we can do. It's a fact. Those things do happen. And even inside of sort of the, the threat of all those is when you, he said wasted opportunities. I mean, you want to talk about someone who's taken stock of his life that's actually kind of achieved inside this pyramid that he's talking about. He's at the top of this pyramid.
Starting point is 01:26:42 Man, that is a humbling series of things that he's calculated really about himself. Number one, wrong decisions. Number two, wasted opportunities. Yeah. I mean, there's some startling things inside there and probably probably for me what he did. Because again, I struggled this section a lot more than the last one because there's part of like, where is he going with this stuff? Why is he even saying that? And when he kind of brings a fullback, the thing that he did is this is a guy that contemplated the things that he has done and why he did them and dissected the mistakes that he's made. I mean, if there's a mistake that I made throughout my career,
Starting point is 01:27:27 it was not spending enough time dissecting why I did the things that I did. And, you know, that, that is a, that is a self-imposed limitation. That if you don't think about why the thing, meaning if you don't learn from the things that you did and why you did them, that is a self-imposed limitation. God, that list is, that is a humbling list of things to think about. Yeah. It's a heavy hitter Dude
Starting point is 01:27:56 It's a heavy hitter Wrong decisions Number one But even then There's there's an ego thing of like Well yeah I mean you know people make people make wrong I mean you don't not every decision is right Well pull that back a little bit
Starting point is 01:28:11 Who's that on The mistakes that you made Who whose fault is that It's not not yours That I am at a bad call over here So yeah I mean, I was struggling at the beginning of each of those parts of like, where, how is he going to pull this back? And it reminds me of something that you and Leif reminded each other about was when we're talking to Tom Fife.
Starting point is 01:28:35 And I'm sitting here to listen to him and he says something. And I'm like, man, that didn't seem like you were. Why did you say that, man? That's not what you're going to say. And then he pulls that back full circle of like how clean he made that at the end. When in the beginning, I'm thinking, where are we going here? Yeah, that was like a. four minute evolution where I was we were we were I don't know probably a third of the way into a
Starting point is 01:29:01 really what was going to be a long podcast and I'm thinking oh well I guess his leadership principles don't really mesh up with mine and that's real bummer because he's saying hey you tell people what to do and they just do it because they've been trained that way and that's okay you know they just they're just obedient because they're in the army and for three minutes I sat there and thought dang I guess This isn't and then after three minutes he goes, but these guys would never do what you told them to do just because you told them to do it. Yeah. They needed to understand why they were. I was like, yes. Yes, totally. Thankfully. Thankfully. And I think that's kind of the transition that you see, you know, someone like General Clark making towards the end of his career is looking, hey, this is generalship. You want to lead by suggestion. You won't have to bark orders of people. If they're not taking an issue of making things happen, you're doing something wrong. That applies. I'm telling you that applies to a platoon. It applies to a squad. It applies to a business.
Starting point is 01:29:54 It applies to a big business. It applies to a nine-person business. It's all the same. And how comforting is it? How good is it to think, oh, I have control over all these things. That is actually completely awesome. All these problems in my life, all these things that they're all self-imposed, which means I actually have control over all of them.
Starting point is 01:30:23 Yeah. Once again, that's the cool premise of extreme ownership. And it's cool when you apply it to your organization because you say, hey, this is on me. I'm going to make these changes for our company,
Starting point is 01:30:33 for our team, so we do better. But man, the way it hits you as a human, when you look at all these problems that you have and you go, oh, this problem is assailing me,
Starting point is 01:30:43 this problem's attacking me. This problem is going to destroy me. And you say, oh, wait, you know what I'm gonna take ownership of those problems I'm gonna get those things sorted out and look are there some outliers sure right there are can you can you can you get can you get can you get a horrible disease can think can't are completely beyond your control hit you yes they can of course of course and and you know those are then that it turns into okay how are you going to respond to those things that are out of beyond your control but so many things that we face are just straight on us. Wrong decisions, wasted opportunities, lack of self-respect.
Starting point is 01:31:29 Very seldom does the ceiling come from others. Very seldom does the ceiling come from other. Most of the time, the vast majority of the time, the limitations in our life are exactly that. They are our limitations that we imposed on ourselves. So I think that's a good connection. He makes that even though this book is about leading others, we cannot lead others if we can't lead ourselves.
Starting point is 01:32:03 And if we can't do the right things ourselves, then we have no one else to blame but us. Good place, good place to stop for now. And I think speaking of bad habits, right, we can have some bad habits, well, we also want to have some good habits. We want to, speaking of lack of self-control, we want to have self-control. Speaking of bad decisions, we want to make good decisions. Let's think of some ways to get us on the right path for all these things. We got jaco fuel, which is a bunch of supplements, joint warfare, krill oil, discipline, discipline, go. Vitamin D, Cold War, Mulk, which is protein disguised as dessert. a bunch of awesome things for you to put in your body so your performance will improve you'll
Starting point is 01:33:00 become a better human being those are good decisions to make jocco white tea all the stuff that we make is available at origin main.com it's available at the vitamin shop it's available at wah-wa we also make a bunch of jiu-jitsu gear jiu-jitsu gear made in america geese rash guards go to go to origin mane dot com if you want to get a ghee or a rash guard and by the way You can't go out to the store in your ghee, even though you might want to. You can't. You got to wear jeans. Go and check out the clothes we have, the jeans, the boots.
Starting point is 01:33:41 Are there shorts coming online? There are shorts coming online. There are shorts coming online. We're getting there. We, well, okay, all that stuff's available. OriginMane.com, Maine, America. Maine, America by American hands. Go check out, go check out the Origin YouTube channel or Facebook channel.
Starting point is 01:34:00 Facebook channel and see the people that are building this stuff, see the community that's making this stuff, see America being reborn in Farmington, Maine. Go check that out. Now, shorts, yes, we do have some shorts at jocco store.com. We have shorts, which I'm wearing right now. We have rash guards. We have t-shirts. We have hats, beanies, hoodies, whatever you need. We got some women's gear on there. We got warrior kid soap. So you can stay clean. That's all at jocco store.com. Hey, any one of these stores, any one of these products, they all help. They all help support the podcast. So if you want to get in the game, come and get the game with us. Subscribe to the podcast. We got a bunch of them. We got Jocko unraveling. We have the debrief,
Starting point is 01:34:45 which is still under the umbrella of Jocko podcast. I don't know if I'm going to move it out at some point. Maybe, maybe not. I don't know. Let me know what you think. Grounded podcast. Unraveling with Daryl Cooper. Warrior Kid. We've got that one. YouTube channel. If you want to check out what Dave Burke looks like, you want to see us laughing at each other, making fun of each other, shaking, shaking our heads and being surprised and shocked and trying to figure things out. Go check out the YouTube channel. And also you can see Echo Charles, who sometimes shows up to work.
Starting point is 01:35:19 He's not here tonight. But he sometimes makes videos that he enhances with music or sound or explosions. So check that out. psychological warfare little album with tracks available on MP3 platforms flipside canvas Dakota Myers company making cool stuff to hang on your walls bunch of books about face by Hackworth I wrote the forward what an honor that was the code the evaluation the protocols leadership strategy and tactics field handle weigh the warrior kid one two and three and now weigh the warrior kid four order it so I know how many to make it's going to be
Starting point is 01:36:00 Christmas time and we don't want Santa to get short changed on having the way the warrior kid for field manual so order that now so Santa knows how many to make Santa's got to get down to business micing the dragons get that one for the younger kids discipline equals freedom field manual new version out more words in it I wrote them extreme ownership and the dichotomy leadership the OG books also we have Front, which is our leadership consultancy, if you want to learn about leadership, or you want to help, you want us to help get your leadership, get your company's leadership aligned and all singing off the same page and crushing.
Starting point is 01:36:42 Go to Eschlonfront.com. We have EF Online for leadership instruct. Because leadership's not, look, you can't go to one, read one book and think, oh, cool, I know how to lead now. It doesn't happen. Can't listen to one podcast. Cool. I know how to lead now.
Starting point is 01:36:55 It doesn't happen. EF Online revamped. We got a forum. We got Q&A is a lot. Q&A's you can talk to you want to ask me a question go to eFonline.com go to eFonline.com I will be on a zoom call to talk to you eFonline.com we got the muster coming up there's only one this year Dallas Texas December 3rd and 4th go to extreme ownership.com we've sold out everyone we've ever done this
Starting point is 01:37:20 one's gonna be socially distance we're already doing live events we know how to operate this safely go to extreme ownership dot com for details if you want to come to that We have EF Overwatch, listen to a podcast 244 with Mike Sorrelli. We take, it's executive leadership for your company. You need leaders in your company that understand these principles. Go to EFoverwatch.com. If you want to help out service members, both active and retired, you want to help out their families.
Starting point is 01:37:47 You want to help out Gold Star families around the world. Then check out Mark Lee's mom. Mark Lee's mom, she has a charity organization. And if you want to donate or you want to get involved to help. America's Mighty Warriors, then go to America's Mighty Warriors.org. And you can donate or you can get involved there. And if you're just a glutton for punishment, and you just are begging for more of my hubristic harangues,
Starting point is 01:38:19 or maybe you just want some more of Dave's vehement vocals, then you can find us on the interwebs on Twitter, on Instagram, which Echo likes to call the Graham. and on Facebook, Dave is at David R. Burke, and I am at Jocka Willink. And thanks once again to General Bruce Clark and to Colonel David Hackworth for your service to America and for continuing to take care of the troops through the lessons you passed on. And thanks to the military personnel out there right now holding the line. Thank you for doing what you do every day to keep us safe.
Starting point is 01:38:55 And to the police and law enforcement and firefighters and paramedics and EMTs dispatch. correctional officers, border patrol secret service, and all the other first responders. Thank you for holding the line here at home and to everyone else out there. Remember these lessons from General Clark. Remember that the ceiling you can't break through. Remember that there's a pretty good chance that you built it. You made the wrong decisions, wasted opportunities, deterioration of attitude, lowering standards, poor ethics, poor associations, procrastination, and bad habits.
Starting point is 01:39:32 The list goes on and on and on and the list is on you. The list is on me. We control so much of our fate. We control so much of our destiny. And maybe it's those little fractions of things that we don't truly control. Maybe that's what causes us to just give up on the rest. But I'm telling you don't do that. Don't give up on it.
Starting point is 01:40:00 Own it. Own it all. And break through that ceiling. and become what you want to become and become who you are supposed to become. And you do that by going out there every day and getting after it. So until next time, this is Dave and Jocko. Out.

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