Jono, Ben & Megan - The Podcast - Show Highlights: Would You Complain Over This?

Episode Date: August 8, 2023

Jono's baking ASMR. Ben likes to read his movies?! How not to MC.  See omnystudio.com/listener for privacy information.

The Hits, with the Jono and Ben podcast. Thanks to Challenge, putting the service back into service stations. We're baking history tomorrow and Friday. We're trying to make every one of the iconic cakes from the birthday cake book. We're doing it at the Chelsea Sugar Factory over two days if you want a cake. We're going to send some out via courier. You can go to thehits.co.nz. Now, yes, I insisted that you made a cake last thursday night the barbie cake i was like we need you know on your way to a journey such as this in the radio game you want little beats that happen along the way and i thought along with producer taylor it'd be fun if you made a cake and i get it out there on social oh that's what they're up to and then yesterday you

come to work well it seemed only fair that you had to go home and do the same thing. I thought it was quite a good learning exercise to do one, then go, well, you need to time this by 106. How long is it going to take us? Yeah. And having embarked on last night, you sent me the challenge of making the pool cake with the green jelly, which we learnt because we've been like, oh, it's un-chlorinated,

oh, an unfiltered pool. You know, cheap, low-level gags we've been making at this pool but apparently when that book was released blue jelly wasn't a thing yeah i just thought it was winter months they hadn't put the rural school pool and they're like all the caretakers giving up on that during the winter months yeah yeah so last night you had some blue jelly, you went home and made the pool cake, the great pool cake from the book. Now, I documented the journey, Ben Boyce. I won't lie, up until a certain point where I forgot to record the ending. Okay, so there's a large part of getting there, but not the end result.

Is that because you checked out? Yeah. So now, we've got to beat the Do you want to do the cake right or do you want to get the audio mate? The audio would probably be ideal Audio first, cake second There we go

So we're up to the bit where we're scraping the mix into the pan. It's about now that we realise radio baking lacks the punch that we all thought it might have had. Mashing the jelly. And that's where I got up to. Alright. I actually look good. I saw the photo last night. We'll put it up on the Hits Breakfast social media. I look really good. Yeah, what I would say about the pool cake

is the jellyellies, it doesn't really go well with the cake. Right. The vanilla cake with the frosting just on its own was magnificent. It was great, but then you've taken out a huge part of it to put the jelly in. And the chocolate fingers around the side, very detailed, and can I, you know, full frontal here. Not full frontal, what am I saying?

Full disclosure. Yeah. You don't want a full frontal this morning, do you? No, definitely here. Not full frontal, what am I saying? Full disclosure. Yeah. You don't want a full frontal this morning. No, definitely not. Not from me. Poppy, my daughter, and Jennifer, my wife, they got heavily involved in the project and did quite a lot of heavy lifting.

So really you did nothing? I was there. Is that what you're saying? I wasn't there. I'm not accusing you or anything. You're throwing yourself at it, really. I had to record audio, and that was my role. And I was like, who am I to, because it's fun exercise.

I actually really enjoy it. It's really fun. Like, making one with my daughter, like, yeah, it's actually really fun. 106 may not be as fun. Would I do it again on a Tuesday night? Probably not. The Hits, the Jono and Ben podcast. Our friend Megan Pappas with us from the Hits Day show.

Hello. Later on in the show, you're going to be doing What to Watch with Megan Pappas with us from the Hits Day show. Hello. Later on in the show, you're going to be doing a What to Watch with Megan Pappas, but we thought we'd get you in and mine some content out of you before then, Ben. Sure. I mean, you've done the breakfast show before. You spend your entire day going, how can I turn whatever scenario this is into a piece of radio? It's exactly it.

Yeah, and we were talking the other day. You used to run a cafe, and I was thinking, how can I turn this into a piece of radio. It's exactly it. Yeah, and we were talking the other day. You used to run a cafe and I was thinking, how can I turn this into a piece of radio? It's taken you a couple of days, but you've got there. Yeah. Now, I didn't know that you used to own and operate your own cafe. Yeah, it was just a little cafe, but we did do, you know, like we ran it and all that kind of stuff. Oh, my God.

So you do radio in the morning and go and run a cafe in there for the rest of the day? Yeah, and we did it during COVID and I was also pregnant. And now I look back on it, it makes my eye twitch. How did you do all that? No idea. Yeah. So was it a fun experience or just a super challenging experience? No, it was fun.

I learned a lot about being like a responsible person because you're not only responsible for like a business, but also employee. Yeah. Managing people would be a pain in the ass. Because I've always been employed my whole life. I was like, right, when I'm in charge of people, I'm going to be super cool. I'm going to be the cool boss.

I'm going to be, you know, like. She's so chill. So chill. And be like, oh, you want the day off? That's cool. But it's so hard. Yeah, like you guys are busting my Sunday morning

When like your 20 year old staff member Was like I'm just like Not feeling well You're like Come on What did you do last night

You must have a lot of sympathy For small business owners So Watching small businesses Deal with Price of food We always say Thank god

We don't have The cafe still because it's just, it's so hard. So get out there if you're listening right now. Support cafes, support local people that are obviously, you know, battling through at the moment. We were out for a work lunch

and you were like, one of your pet peeves was people who wouldn't make a complaint or raise the alert to something that was wrong with their meal and then go and moan about it online. Yeah, so we all, the heaps of us ordered the cheeseburger and they didn't have pickles in it. And I was like, maybe they forgot or something.

So I was going to say, hey, excuse me, you know, where's the pickles? And everyone kind of was like, oh, no, don't. Don't do that. It's all good, mate. Because they spit in your food, don't they? They contaminate it. Yeah. Having run a cafe, in case it was a legitimate error,

you'd much rather someone say, hey, I don't like this or this isn't quite what I ordered or I'm missing something so that you can fix it. Because otherwise Kiwis will just walk away and then tell everyone they had a bad experience or they'll send you a bad Google review and then it brings your rating down. Yeah, like it could be the worst meal in the world

and they'll come around and go, everything okay with the meal? And I'll be like, yeah, it's great, thanks. And they'll be like, oh, I hate it. It's all, I'm never coming back. That's the Kiwi way though, you know? Like I don't want to make a scene, I don't want to cause a fuss. I feel like a Karen if I say anything. No, but it's how you say it, right?

If you're like, this sucks, I'm not paying for it. I mean, that's one thing. So you can do it in a nice way. Yeah, just be like, hey, I read that this is supposed to have pickles in it. That makes sense. So what happens? Do you get people who eat three quarters of their meal and they're like, what was this, mate?

I need my money back. I remember, bless this woman, because she still came to the cafe, but we had a beef cheek meal and she said halfway through she didn't like it because it was too meaty and she'd had half the meal it's literally meat on toast i didn't sell it as anything other than that and she'd eaten most of it so enough to be substantially full yeah yeah good what's the cutoff point like how what's the percentage of the meal you can eat and still get your money back i i mean people would finish meals and if they had a genuine like if they seem genuine in their complaint you'd still like give them money back just because you know the customer's always all right

sucking it up yeah and like dine and dashes people do that more often do they do they i thought with cameras and phones and yeah really it's. Yeah. And do you have to chase people down? Yeah. Did you? I never did. I refused to. My husband's like, that's money from our cafe. I'm like, let them go.

And then he would run down the street. So this is what we want to chuck open this morning. 0800 THE HITS 4487. Are you a complainer? And what have you got for free from complaining? The Hits, the Jono and Ben podcast. I want to know this morning, have you ever complained about something and have you got something out of it?

I actually do remember my sister messaged me last night, and when we were younger, we had chocolate bars, many chocolate bars that were connected together. A couple came, the packaging, it was all kind of a bit wrong, so we wrote in and we got sent a whole couple a couple new bags and we're like this is great

and so then we wrote in again saying something else had come and then they wrote back going oh maybe you should buy some other chocolates if you keep complaining

yeah they're like you little kids you're just taking and we're like yeah you're right we didn't you got a taste of blood

you're one of them but the sharks were circling yeah they said to us not the bloody price pigs who phone this radio station, are they? Oh, my buddy, my sister lost both her legs one week and then the next week. You never guess what?

She's lost both her arms now. She's just a torso. Can we have tickets to pink? You know, that sort of stuff. People do push the boundaries, don't they? Yeah, but sometimes it works. Yeah, when you've complained and it has paid dividends. We're going to go to Tauranga Rebecca and get you on.

Welcome. How are you? Good. Lovely to Tauranga, Rebecca, and get you on. Welcome. How are you? Good. Lovely to have you on, Rebecca. What did you complain about and what did you get for free? So I normally go to a different supermarket across town. Yeah. But the day that I decided to go to the one just up the road,

and I got pretty much everything but meat. And there was no meat on the area. Okay, the meat was weak. The meat supply. It wasn't meat weak. It was gone. Okay. And so what did you do?

And so I complained about it, and the guy rang me and talked to me and gave me a $25 voucher for New World. Yeah, girl! And yeah, ever since then, I've been able to go and buy my meat from there. Right, so that's got loyalty out of you. That's a good message. And it's probably not their fault that it's all gone, you know, like it's the supply and demand situation.

I thought you were going to say, ever since then, I've been going around every supermarket and fleecing them. And right again saying, yeah. Good on you, Rebecca, appreciate that. Great text coming through here from Kylie on 4487. My 24 box of Waikato only had 23 bottles in it. Oh, a bottle gone. I don't know if this is how Kylie talks, but I'm just reenacting.

I didn't notice it till the end, so I drank all the bottles. It almost feels like you might have drunk one. Drunk all the bottles, sent them back to them, saying there was one short with the one bottle missing, and Super Liquor came through with $40 worth of liquor vouchers. Really? She's like, the 24-pack's only worth $32. Wow.

So she drank every beer. And potentially drank the other one. And forgot where she put the bottle. Yeah. Hang on a second. Debra, you complained and it paid off. What happened? Debs? Oh, yes. Good morning. Good morning, John and Ben.

Lovely to have you on. Debs, what did you complain about and what did you get for free? Quite a few years ago, I opened a box, I opened a packet of marshmallows and there was one missing. And so I rang them up. And then a few days later at home, I received a box of goodies from Griffin's. It was just filled with biscuits, so that was really nice.

Jeez, you went in deep. You were counting the marshmallows, and you noticed one. One's gone. Well, you've gone to the effort, I guess, and they have a lovely thing. They've gone, oh, we can't be bothered. But they have a lovely thing. They've gone, oh, we can't be bothered with this. But they have. And then this week, I opened a packet of cruscuts, and the packet was full, but there was a half one left on top of it.

Uh-oh. What's going to happen here? So you're right. I rang in, and I was talking to Australia, actually, and they're sending me a voucher. Oh, I love him. You took it to head office. He's like, mate, I've got an extra half of one.

I didn't pay for that. Deborah, getting results out there, girl. Love it. You're going to have a great day. Really appreciate it. And we'll just end on this one. Liz, I complained about a packet of Pascals. I think they're called Explorers now.

Oh, yes, yes. They had a rebrand yes i know what you mean they had too many white ones and not enough yellow ones in there okay and uh ended up getting 19 packets of explorers the hits the jonah and ben podcast now ben i've apparently i've become the the talk of oscar oscar my son's school now this, this isn't favourable chat throughout the schoolyard. Last week, I told you, Thursday night, it was an honour to host. They join up his school with the sister school, and all their great bands perform together in a cathedral, Ben.

Now, I know as a practicing Satanist, you wouldn't be familiar with the cathedral. I'm not a Satanist. It's a place where good Catholic people go to confess their sins, get forgiven, and go out and do some more bad stuff. Right, gotcha. Okay, that's what happens in a cathedral.

But they were amazing. Honestly, the talent of these young children and coming to some sort of 60-piece bands, incredible to listen to. I illicitly recorded some these are illegal recordings bootlegged stuff not approved by the artist or the record companies but no they were very impressive

and it was actually a very grand setting in a cathedral but I did I front footed the night because I was like, hey, listen, I'm not going to lie to you. I'm going to really struggle to pronounce some of these exotic European composers' names.

Oh, right. So there wasn't like the bands that you'd be like Metallica or Nirvana. You'd be getting those right, wouldn't you? Just anything with two or three syllables. That's my sweet spot. And so because you had to give like a part of the role was sort of going hey this song's about ratty ratty rah composed by ratty ratty rah in year bloody 18 old as sort of thing and then oscar came home from school he's like i spoke to uh the music teacher and all the class was sort of laughing because they were all sitting there watching the event as well.

The music teacher was like, he didn't nail one composer's name. I didn't think he did right. The entire night. I know the Beethoven's, the Mozart's, those ones. I can play with those. But these are the ones I'd never heard of. Wow. And so now, because I know you pride yourself on research

And, you know, doing well in a live event, Ben Boyce Yeah I thought you could have a go Well, I haven't written, but then no Because I haven't researched and done That's fine, these are on top of the run sheet These were some of the names that I had to pronounce on Thursday night So the first one, Russian composer

I'm not going there What? pronounce on Thursday night. So the first one, Russian composer. I'm not going there. What? No, because if I was doing it in your situation, then I'd be going online, Googling, and hearing the word said back to me. I'm going to go. No.

There are other comical names that you've made up. I haven't made a comma. Or the names that I'm going to get horribly wrong. So no. No. What do you mean they're comical names? I'm not going to do it. No, I'm going to get horribly wrong and pronounce. So no. No. They're not good. What do you mean they're comical names? Not going to do it. Not going to do it.

Not going to do it. Thorvald Argaard. That's a composer's name. Okay. Yeah. If you said that correctly. Who knows? I didn't nail any on Thursday night.

Yeah. They do look very, very complicated. I'll give you that one. Well, at least you can do the last three. No, because they're definitely made up. Butt Naked is definitely a made-up name. See, aren't you? What about Annie Rickshaw?

See, there you go. So that's why I'm not playing a silly game. The Hits, the Jono and Ben podcast. Tomorrow, we're going to go try and bake every single cake from the iconic birthday cake book. We're going to be doing it at the Edmonds Baking School, Chelsea Bay. It's happening over Thursday, Friday. If you want a cake, you can register right now at the hitstockcode ANZ.

We're curring a whole lot out. Yeah, we have both attempted a cake each. You did the Barbie one last week. The pool last night was made in my household. Many hands, a lot of work situation in my household last night. But what did ring home was the amount of not only ingredients that we're going to have to order yeah also the accessories the chocable plastic accessories which don many of the cakes a lot of those to get our heads around

and then i was like we're going to have to have good systems like there's going to be i don't know are we assigning one cake to one person at one time or have we got three or four people working on half a dozen cakes together? I don't know what the best way is to approach this. And to be honest, put zero thought into it until now, the day before we're about to embark on it. I don't think we are quite grasping the enormity of what we're about to get into.

I have been worried about it for weeks, how big it is. It's hard, though, because you're worried about stuff all the time. Yeah, true, I am. For me to go, well, is this a genuine worry? And now after experiencing it last night, you're genuinely, this is a worry that we should be concerned about. It's a lot of cakes to make. We need some more helpers, actually.

So if you can, come and join us tomorrow or Friday, even for a couple of hours. You want to come make some cake, be part of baking history. Great line. As we keep saying. Then 0800 the HITS or 4487. Yeah, give us a call. We'll put you on here next.

Because your other concern is people are registering. Oh, help out. Oh, help out. Oh, yeah, I'll be there. I'll come here before work. You're like, will you? Yeah. That's your big thing, that we're not going to have enough.

I know you're rostered on to the end, start to finish, but otherwise I'd be like, he's got to go. He'll be like, oh yeah, I'll be there, and there we go. To be honest, if my name wasn't in the title of the show, I'd probably come in for an hour, have a laugh, move on. And I reckon most people will do that. And you can't begrudge them for that. There are lives outside novelty cake baking marathons, Ben.

Now, another concern of mine too, media coverage. There's one reason why we're doing this. Two, doing this two actually charity we're doing it for the kids and the second one is shameless publicity ben right that's why we embark on these things and i would have thought by now we've been talking about it for two or three weeks your news shubs your john campbell's your projects they would have been gagging for the content, knocking at our door. But no, not anywhere. So sometimes with the media, you have to manipulate it. Give them a tip.

You do, a hot tip off. A tip off. So we're going to go through. We've got the phone number here for the TVNZ newsroom. Oh, so this is like one news desk. This is the hotbed. This is where all the news is newsed. Okay.

And we're going to go through the tip-off line here. Hello, newsroom. Hello, have we got hold of the newsroom? Yes. Hello, it's Jono and Ben from the Hits radio station. How are you? Good, thank you. We've got a hot lead.

Are you in the market for a hot lead. Are you in the market for a hot lead in the news game? From a radio station? Yeah, we're just wondering what the top story is going to be at 6pm on the news with Simon Della and we thought maybe this could be it. Are you ready?

I'll give you the headline. Two Kiwi heroes. Are you the headline. Two Kiwi heroes. Are you going heroes? Okay, yeah. Two Kiwi heroes embark on cake baking mission. It's baking history. We're trying to bake every single cake from the Woman's Weekly, the iconic birthday cake book.

106 cakes over two days. Wow. Can I wish you good luck for that? Thank you. Thank you. Thank you. What do we do? Do you want a half-hour exclusive interview? What are you after?

We're available. I think sometimes it's better to be cruel. You know, what is it? Cruel to be kind or something? I'm not going to go with that, guys. We're not going to go with it. Seven sharp? Seven sharp?

Can't speak for them. We'll have to, you know, try Hillary or someone. Okay. All right. So we haven't made the cut for the main news. Sorry, guys. Sorry, no, no. Okay.

Best of luck, eh? Best of luck. Thank you, thank you. Appreciate it. Thanks for the recipes. Okay, bye for now. All right. Cheers.

Oh, the news game's brutal. It is. The news cycle moves so quickly, that's the thing, too. You know, they always talk about that, you know. The Hits with the Jono and Ben podcast. Cheers to Dilma, making the world a better tea. Something that I have been getting into the habit over the last couple of years, I don't know if you're the same, but watching shows, whether it's Netflix, Disney+,

whatever your streaming service is, with the subtitles, with the captions on. I love it. Amen, sister. You get into it? I do, yeah. It's pure, like the height of lazinessiness isn't it if this is if you can hear what's being said as well yeah i'm subtitling a language i already understand yeah but i feel like i get much more out of it sure i ignore a lot of the wonderful acting but i feel like i get

much more i understand the characters names i understand what's going on sometimes you even get subtitles captions and you read stuff that you're like oh that was just a background thing that i wouldn't have probably picked up on So you end up reading movies This is your life now So much so that when I went to see Barbie the other day, or even when I went to Hamilton the live show that was the musical

they were great, but I really missed the subtitles. I was like, put some captions on this thing, like should we decide before going into a movie that we put the captions, we put the subtitles on? Why don't you email bloody Greta Gerwig, go fire us over the PDF of the script, man, I'll have a read.

Because that's essentially all you're doing. Flick through the pages as the movie's playing out. It's amazing how used she gets to it. And then all of a sudden, when you go to the movies, it's not on. You're like, what is this? We were having this conversation the other day

with some people, weren't they? And they all agreed. They did. Subtitles on. Well, you thought with some people weren't they? And they all agreed. They did. Let's have subtitles on when you thought at some point that would be annoying to have subtitles on. Like I hate movies

that are like bonjour. You're right. Foreign language films you're like oh jeez you're making me for some reason it feels like you're working hard

for reading the subtitles. Having to read those subtitles but you've got no qualms about reading subtitles of a language that you've already grasped. My daughter Sienna the other day

she now considers it reading. I'm like, reading books and stuff. She's like, I've read three TV shows today. I don't need to read any books. You're like, well, technically it's not. No, she's right. She's got a good technique. You can't be coming out here on this public platform

and putting your good name behind subtitles and then go home and say, no, that's not reading. Well, it's reading, but it's not reading as in the books book so maybe she's got me there as well that in the curriculum i know national's trying to ban phones but maybe they can introduce movies where the kids read