Lenny's Podcast: Product | Career | Growth - Adam Mosseri: AI is a tailwind for authenticity

Episode Date: July 9, 2026

Adam Mosseri is the Head of Instagram, where he oversees an app used by over 3 billion people. He also leads the team building Threads. Adam has run Instagram for longer than its founders did, after t...aking over from Kevin Systrom and Mike Krieger in 2018. A designer by training, he spent over 15 years at Meta, starting as a designer on Facebook’s mobile app, rising to lead Facebook’s News Feed, and eventually chosen to lead Instagram. During his tenure, Instagram’s user base has more than tripled.In our in-depth conversation, we discuss:1. How the canonical product team structure is changing in 2026, from baker’s-dozen specialist teams to lean pods of four to six generalists2. The rise of the “product staff” role—a blending of PM, design, data science, and research into one generalist operator3. Why Adam is bullish on designers even as functional boundaries dissolve, and which roles are most at risk4. What the Instagram algorithm knows about you, and why it’s only now catching up to what people assumed it knew years ago5. Why the rise of AI-generated content is a tailwind for Instagram, and how the company is thinking about creator identity in a synthetic-content world6. The two biggest product failures of Adam’s career—Facebook Home and the first version of Reels—Brought to you by:WorkOS—Make your app enterprise-ready, with SSO, SCIM, RBAC, and more: https://workos.com/lennyMercury—Radically different banking, now with Command: https://mercury.com/command?utm_source=lennys&utm_medium=sponsored_newsletter&utm_campaign=26q3_brand_campaign—Episode transcript: https://www.lennysnewsletter.com/p/adam-mosseri-ai-is-a-tailwind-for—Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0—Where to find Adam Mosseri:• X: https://x.com/mosseri• LinkedIn: linkedin.com/in/mosseri• Instagram: https://www.instagram.com/mosseri—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Adam Mosseri(02:09) How product teams are changing inside Meta(05:48) Blurring roles and career anxiety(14:01) Hiring traits that matter now(16:48) How AI is resetting who succeeds at work(19:38) How Meta thinks about token spend and AI costs(23:23) Where human judgment still matters(25:56) Why AI is not automatically great at strategy(30:36) Why great product leaders are curators(34:23) What Instagram’s algorithm actually knows about you(38:08) Why chronological feeds often disappoint users(40:56) Why AI content may be a tailwind for Instagram(43:42) The future of AI and human content in the feed(48:00) What Adam admires about other social platforms(52:05) How he handles public criticism(56:31) Lessons from the Instagram feed redesign backlash(01:00:21) Adam’s biggest failure: Instagram on iPad(01:03:03) His approach to kids, screens, and social media(01:06:56) What Adam wants listeners to remember—Referenced:• What happens after coding is solved? | Fiona Fung (Manager of the Claude Code and Cowork Teams): https://www.lennysnewsletter.com/p/building-the-most-ai-pilled-engineering• Claude Code: https://www.anthropic.com/product/claude-code• Claude Cowork: https://www.anthropic.com/product/claude-cowork• Head of Claude Code: What happens after coding is solved | Boris Cherny: https://www.lennysnewsletter.com/p/head-of-claude-code-what-happens• A rational conversation on where AI is actually going | Benedict Evans: https://www.lennysnewsletter.com/p/a-rational-conversation-on-where• OpenAI’s CPO on how AI changes must-have skills, moats, coding, startup playbooks, more | Kevin Weil (CPO at OpenAI, ex-Instagram, Twitter): https://www.lennysnewsletter.com/p/kevin-weil-open-ai• Mythos: https://www.anthropic.com/claude/mythos• Fable: https://www.anthropic.com/claude/fable• Pluralistic: The Reverse-Centaur’s Guide to Criticizing AI: https://pluralistic.net/2025/12/05/pop-that-bubble• Plastic Dream Sequence on Instagram: https://www.instagram.com/plasticdreamsequence• TikTok: https://www.tiktok.com• Facebook–Cambridge Analytica data scandal: https://en.wikipedia.org/wiki/Facebook%E2%80%93Cambridge_Analytica_data_scandal• Facebook Home: https://en.wikipedia.org/wiki/Facebook_Home—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

Transcript
Discussion (0)
Starting point is 00:00:00 No, I think taste matters a ton. In a world where it's easier to build things, it's more important to make sure that your time is spent figuring out what you should be building in the first place. The people who I think are going to make the most of it are the ones who are clear-eyed about what AI is good at and what it's not good at, and also have an instinct or a nose for what it will be good at and not good at.
Starting point is 00:00:23 What's something that the Instagram algorithm knows about human behavior that people may not realize. I think people assume that there's a much more detailed semantic understanding of everybody's interests and preferences in Yagland than there is. Is the rise of AI content a headwind or a tailwind for Instagram versus other platforms? I think it's going to be a tailwind, but I think it's going to be a challenge. In a world where there's an abundance of synthetic content, I actually think people are going to seek out creativity and authenticity and people. I don't think we should filter out AI content. I think we should let you know
Starting point is 00:01:02 if content is AI content or not. That's hard by the way. Where do you think human brains will continue to be most valuable as AI continues to eat more and more of that product development lifecycle? That's a great question. Today my guest is Adam Masseri, head of Instagram.
Starting point is 00:01:19 Over 3 billion people use Instagram monthly. That's one in every three people alive. It boggles the mind. Prior to Instagram, Adam designed and led the early Facebook news feed. He also ran the team that built a Facebook ranking algorithm. And eight years ago, he took over Instagram from its founders, Kevin Sistram and Mike Krieger. He's a designer turned product manager,
Starting point is 00:01:41 turned leader of Instagram. Adam is also famous for being the face of all of the controversy and changes that come with evolving Instagram as a product, which we talk about. Before we get into it, don't forget to check out Lenny's ProductPast.com for a free year of the most interesting and well-crafted AI products in the world, available exclusively to Lenny's newsletter subscribers. With that, I bring you Adam Messeri. Adam, thank you so much for being here. Welcome to the podcast. Thank you for having me. Excited to be here. You've been doing product for a long time. You get to see how a lot of teams operate across meta within Instagram. What does just kind of like the canonical product team look like in 2026? What's kind of most different today in how teams
Starting point is 00:02:30 operates slash should operate versus, say, a couple of years ago. It's changed a lot this year. So for the longest time at a big company like ours, the canonical team was something like two or three Android engineers, two or three iOS engineers, two or three server engineers, maybe a generalist, a PM, a designer, a data scientist, a researcher if you were lucky. And maybe that's about it.
Starting point is 00:02:54 So, you know, on the order of a baker's dozen. And that is a function. of, you know, you want to have for anybody who's writing code, someone who can review their code and that's who's familiar with that code base and having these different functions that are more specialized. You know, I think it's very different at a startup. But this year, it's changing. We've adopted what we call pods, which are just mini teams, where it's, call it four to six
Starting point is 00:03:23 engineers who are a bit more generalists. One, we call product staff, which is sort of an evolution of the PM. So a PM who can do some of what a designer does and some of what a data scientist does and some of what a research does leveraging the latest tools that we have for them. And then whatever specialist they need, if they're doing something that requires a pricing strategy, you need a senior data scientist. If you're doing something that is really novel from an experience standpoint, you need a very senior product designer.
Starting point is 00:03:56 So we try to build a team based on the needs of the work a bit, but then end up with a much smaller core, which is more on the order of six or seven usually. And that is a very big shift that's just happening to us this year. But they, just by virtue of having less people to coordinate, they can often move faster and make better decisions, a little bit less designed by committee. by committee. So we talk a lot about, you know, AI adjusting and improving productivity, and that's
Starting point is 00:04:29 part of it. But I think another part of it is just the small teams, I think, often are just more effective. This episode is brought to you by our season's presenting sponsor WorkOS. What do OpenAI Anthropic, Cursor, Versal, Replets, Sierra, Clay, and hundreds of other winning companies all have in common? They are all powered by WorkOS. If you're building a product for the enterprise, you've felt the pain of integrating single sign-on, skim, Rback, audit logs, and other features required by large companies. WorkOS turns those deal blockers into drop-in APIs with a modern developer platform built specifically for B2B SaaS. Literally every startup that I'm an investor in that starts to expand upmarket ends up working with WorkOS.
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Starting point is 00:05:44 Go to workOS.com to make your app enterprise ready today. I love this. So on this team of six to seven, what's the makeup again? And which role are you finding you up less of if you're going from the kind of if you're going to 50% size? You just have less specialists, right? So you might not have any. You might be four engineers and a product staff.
Starting point is 00:06:04 And there's no data scientist. There's no designer. There's no researcher. There's no content designer. The product staff is the generalist that sort of supports all of those things. I mean, what's clearly happening is all the functions are starting to bleed into each other and the whole industry is wrestling with what that means. You know, a lot of what a data scientist does at a big company, for instance, is relatively
Starting point is 00:06:25 mechanical. And so, you know, there's stuff that they do that is really more like, you know, art and science and the stuff that's really more like just pulling data, data management. You know, so some of the tools that we're building internally to understand, for instance, a traditional data science question would be a waterfall. So if you wanted to look at it, people creating real. you would look at all the steps and then how people fall off on each step and try to figure where there might be opportunities to improve things.
Starting point is 00:06:54 That kind of basic waterfall analysis is much easier now to use some of our internal tools to just pool automatically as opposed to having to have a data scientist to a bunch of bespoke work for that. So a product staff might be able to do that now and they couldn't do that a year ago. So you just end up with these people who have more generalist shapes. And then when you need it, when you really need it, you have a more senior ideally or just more creative specialist. So, you know, a phenomenal product designer or just a genius data scientist or researcher. This is so interesting.
Starting point is 00:07:33 It's exactly what I just heard. I had Fiona Fong, the head of engineering for ClaudeCode and Co-work on the podcast. She's Forced Journeys manager. And she described the people she hires now are, one, builders with great taste that can take an idea from end to end, and people, deep expertise in a very specific domain. The tasting matters a lot. I really agree with that.
Starting point is 00:07:56 Boris used to work at Instagram. Oh, that's right. Yeah, he was a senior. I see an Instagram for a while. I love seeing him. He's all over threads now. It's like he's sort of like the face of Clark. He's a, he's a celebrity now.
Starting point is 00:08:08 He really is. He's his own, yeah, for sure. In a world that is like on fire right now. No, I think taste matters a ton. So in a world where it's easier to build things, it's more important to make sure that your time has spent figuring out what you should be building in the first place.
Starting point is 00:08:28 Actually, so a lot of designers right now are very anxious about their roles. You know, you've got these other journalists doing design, you've got engineers doing design, product staff doing design. But I'm actually pretty long on design, or designers, because they tend to to have taste. And I think that is something that is much more difficult to imagine being automated
Starting point is 00:08:52 away. And so there's other challenges with design sometimes, but I'm pretty long right now on designers. I've always felt that too, as it is so easy to build. And all the work that AI produces is so, like, you can tell, this was Claude Design. I know what you did here. This is Codex. Well, they all have their vibe, right? Like, you know, your vibe code your apps. They recall a vibe couldn't be your level like oh that's a codex app or oh that's a cloud app right and that's replete that's lovable like you can yeah you can predict these things you like I've always thought that too that design should be thriving or you know for some reason it hasn't yet if you look at jobs for designers they're kind of flat lining I feel like the missing pieces like the PME piece of
Starting point is 00:09:31 deeply understanding the business and what will grow it and what successful you know like all that stuff the business side of it versus the taste side of it yeah I think you're going to see like I know um we have a senior designer at Instagram called Nate who just transferred into product stuff. So I think some of what you'll see is, you know, it will be harder to talk about design roles and who's a good designer because they're not going to just stay in traditional design roles. You know, if you're an amazing designer,
Starting point is 00:10:02 you might, you probably have strong opinions outside of just the interaction in visual design. You probably have strong opinions on product strategy, even on the business, on the go-to-market. And so I actually think some of our strongest product staff are going to be converts from design and from data science who are just looking to expand their reach. And they were influential across functional boundaries before, but this world where those functional boundaries are just wildly blurred, just allow them just to jump in. And so sure, they'll be technically a generalist on paper, but they're clearly have a uniquely strong ability in one type of craft. but they've got the ability
Starting point is 00:10:42 and strong opinions to make informed decisions across other parts or other crafts. And so, you know, I don't know that all the strongest designers I have will all be in design.
Starting point is 00:10:52 They probably will be the majority, but I can imagine a bunch of really strong ones, you know, moving roles. But, I mean, I should also check my own bias here, though, because I started as a designer at Facebook way back when I switched roles. No, designers are great. I'm a big fan.
Starting point is 00:11:07 So this is really interesting. There's always been this, like, GM model where different types of functions can become GMs. It's like this product staff role feels like a similar situation where different functions can become product staff. Yeah. And that was true of PM before, but it's just so much more true now. And it'll, I mean, in some ways, it's probably the age of the generalist, but I still think
Starting point is 00:11:29 there's going to be a real important role for these really amazing specialists who are just, they're all about going. I wish I was like that. I always had this, like, I romanticized the like, fundamental. nominal machine learning engineer or AI researcher or shoe maker. Like I think that's the coolest thing in the world. But it's never been my shape. I've always been, I've never been great at anything.
Starting point is 00:11:51 I've always just had range. That's always been my strength. Same. Okay. So this idea of product staff, so the idea is on these new pods. So this is like a new thing you guys are doing. So there's these pot teams, product staff, engineers, and maybe one specialist that's going deep on, say, pricing algorithm or something.
Starting point is 00:12:09 something like that. So what this tells me is there's these adjacent roles that are maybe more in trouble over the years. Data science, for example, user research, for example. You talked about designers being anxious. Is there anything there just like, oh, these, maybe folks in these groups should think about shifting to other roles? I mean, there's anxiety everywhere. I mean, I've talked to a lot of people at a lot of other companies, and it just seems like this is a lot of concern right now about competition, about job displacement, about unintended or unforeseen confidence. consequences of all this technology and all this moving so quickly. So that's definitely happening.
Starting point is 00:12:45 I think that you will see the functional lines continue to blur, but I still think there will be room for functions. They'll just be shaped differently. They'll be more. They won't all be senior I sees necessarily, but they'll all be either senior or on their way to being senior. You can't just have a bunch of super senior data scientists and like no new ones because then who's going to be the new supersederate data scientists in the future.
Starting point is 00:13:09 So you need to basically hire and mentor and grow talent. You know, maybe the team is smaller overall and then those who aren't on their way to being super senior move into more of a generalist role. I think that's like a reasonable soft landing. But I do think you're going to want to make sure you're investing not only in today's senior talent for each specific function but in tomorrow's. Otherwise, I think you're going to regret it in a couple of years, my take. That's it.
Starting point is 00:13:37 Who knows what the world looks like in a couple of years? years. So my big thing is generally like don't over, don't be overly confident in whatever your predictions are because there's just too much flux right now. Ben and Dick DeVidence was on, was on the podcast recently said the same thing. We don't know anything about what's going on. Yeah, I like, I like him a lot. I'll make sure I'll listen to the pot. Yeah. So you talked about taste. This makes me think about, so you're interviewing a lot of people, hiring a lot of people. what are some traits that you're that are like trending up in things that you look for more and more now in this world? And what are some traits that are trending down and maybe less important to you?
Starting point is 00:14:17 I mean, there are some things that are the same, right? So for the longest time, almost no matter what to function, I always look for three things. Do you have sort of grit? Like, you know, you're kind of like you're really going to, you've got some drive, some fire in your belly. Are you a quick learner? and are you reasonably, ideally very self-aware so that you can actually take feedback and know what you're good at, no, you're not good.
Starting point is 00:14:42 Because if you're those things, if you've got fire on your belly, you learn quickly and you're self-aware, you can kind of get good at anything eventually. But if any of those things are missing, it's usually an issue. So that's sort of like the baseline. Right now for hiring, but just for, I think, people who are going to be
Starting point is 00:14:58 more successful over these next five or ten, 10 years as things changed so significantly. I think two things that I'm continuing to encourage myself to do are to stay curious and to put yourself out there. I just think you got to try things, right? This is like, you know, to that point before with that no one really knows what's going on. You just have to be willing to try things. I don't know, do you speak another language? Russian, yeah. Yeah. So when you learn another language, I think one of the most important things, one of the best predictors, this is my guess. I don't have any research on this about, you know,
Starting point is 00:15:34 are you going to get good at speaking? Is are you willing to sound like an idiot? Are you willing to just to say it and be corrected and not be offended and then just get better and better? You just have to put yourself out there. And with all of these new tools and models and technologies, I think you just have to be willing to try stuff. So if you're curious when you try stuff,
Starting point is 00:15:51 I think that'll, you know, you'll learn, you'll adapt. But if you're not curious or you're not willing to make mistakes or try things, I think you're in a ton of trouble. or these things can be a really difficult time. So those, I think, are premiums, not just for hiring at a company like Meta or a team like Instagram, but I just think across the industry
Starting point is 00:16:09 and multiple industries over the next 10 to 20 years. Is there something that maybe we're looking for less of? For some of these functions, I think that there's some that are still going to be very large teams, and so you need people who are really good at managing large organizations. Large organizational leadership is its own craft and skill.
Starting point is 00:16:28 It's actually different than management. But I do think there'll be less of those roles. I think we'll have more smaller teams, and there'll be less people who manage thousands of people. And so that's not that that job will go away, but that will be less of what I'm looking for in hires, because I'm going to have less roles like that. Something I'm hearing from a few folks
Starting point is 00:16:50 is AI is almost kind of resetting people's impact and success in terms of some people that were maybe low performers, pre-AI, can now do, like, things they were bad at, or AI now allows them to do. And now they're thriving, gilling all these things, helping other people. Do you see that at all? Just like AI is just like lifting other people out, maybe lowering some people down. Yeah, I mean, the job is this different. I mean, take engineering.
Starting point is 00:17:17 Engineering used to be maybe not majority, but a large percentage, 40, 50, 60 percent, writing code. You know, it's not now, especially if you talk to anybody at these labs. They're spending most of their time planning and reviewing code. That is a very different job. You might hate that and you might have loved just writing code. Or you might have, you might love that and you might not have been that fast at writing code. So, you know, who succeeds is a function of whose strengths are aligned with the tools, needs and the business's needs.
Starting point is 00:17:51 And so this is definitely happening. Another thing is you've had people who had good ideas about how to, contribute it to other functions but didn't have the mechanical or technical skills to do so and AI reduces the boundary to do that and then all of a sudden they can like you know I it's for me it's kind of funny because when I get hired at Facebook we all the designers had to be able to program that was like our I had to went through a technical loop we gave up on that because it was too hard to hire people but I now get to program again for the first time in maybe 10 years and you know, I am not a good engineer.
Starting point is 00:18:31 I'm a mediocre engineer on a good day. But now I can write code responsibly, which is just an amazing thing. You're seeing this across all sorts of levels in seniority and functions. You know, designers who are programming, engineers who are pulling data and doing strong analyses, data scientists who are putting together proposals for designs. you know, the tools aren't all great, by the way. I think too often we have this really polarized binary outlook on the state of AI.
Starting point is 00:19:06 Like, are you AI pilled or are you anti-AI? It's like people aren't binary. I said that to the team yesterday. And the state of the tools isn't binary either. You know, they're amazing at some things and remarkably bad at others. And the people who I think are going to make the most of it are the ones who are clear-eyed about what AI is good at and what it's not good at and also have an instinct or a nose for what it will be good at and not good at, you know, not, you know, next month or in a
Starting point is 00:19:36 couple months from now. You mentioned that AI writes all our code now. Someone tweeted this, that's this idea that's stuck with me for like months now. I've just like, remember we used to be able to just write code for free? I think it would be able to write code for free. It just be with a smaller model, but yes. I guess that's true. There's a model that are close to free, but it's like, yeah, that's crazy.
Starting point is 00:20:01 Now it's just like... But just think about the cost. Think about what you pay for a model now and what the level of intelligence you're getting from that model is. And then at that same price point a year ago, what were you getting? At some point, they will just... The incremental value will be... Won't matter. Like, you know, we're getting there, I think, with small projects and programming.
Starting point is 00:20:28 I think the models will matter even beyond, you know, this week you've got fable and obviously mythos from Anthropic. But I spent a lot of time with that this week. I'm, for the first time, I'm like, oh, I'm just talking to a much more technical, much smarter engineer than I am. You know, the next version, you know, a year out of that model, do I need to pay for frontier tokens, you know, for whatever, you know, Anthropic Model 6.0 is? Or is Fable just fine for all of my side projects? Probably just fine. Probably pretty cheap by that too. Yeah, when Kevin Will was on the podcast, when he was CPO at Open Eye,
Starting point is 00:21:08 he famously said this is the worst the model will ever be. Yeah. It's still hard to comprehend that. Wow. That's only going to get better. So on this point of tokens, spend, ROI, and things like that, Meadow was famous for this leaderboard of token spend. It's a terrible idea.
Starting point is 00:21:26 No leaderboards for tokens spend. Okay. Okay. Talk about that. And just how do you think about just like budgets for engineers and product teams at this point? Just like spend as much as you want. Is it like there's a cap we have? Is there any sort of thing you've kind of figured out that works well? Right now we've managed to get the costs rained in a little bit by like shutting down the silly things that we were doing. And so, you know, it's not that hard to build a token incinerator. And that doesn't create a lot of value. And as soon as you actually look at the dollars in and value out, you might just be like, oh, that's just a bad idea. And so right now we don't have token. limits for for for our engineers actually I think for anybody really I think that'll eventually have to happen particularly if costs go up before they go down I think
Starting point is 00:22:08 they'll eventually go down because for the reasons that we just talked about but I think of it like as any other resource right like I have to decide how to deploy capacity to my different teams because I have a limited number of GPUs and CPUs and storage and RAM etc I have to decide how to deploy OPEX for labeling budgets across my teams I have to decide how to deploy payroll for headcount across my teams. I think that you can imagine, at least in a year or two coming, that the burn rate of a strong engineer might be the same as their salary or their cost of employment.
Starting point is 00:22:46 And if in that world, like, you're going to probably need to put in some caps. The caps should probably be like a proportional to your, sort of, you know, the companies sort of trust in your ability to use them in an ROI positive way. But I can imagine caps being healthy. Right now we're not there. I think costs will go up because we'll just be using more tokens, not because prices will necessarily go up, but then I think prices will come down because all of these frontier models are going to be in a bit of a pricing war. So we'll see. I think it'll be a bit of a roller coaster. So coming back to this idea that, as you said, we've evolved from, we used to write all our code to now, we're approaching, all code will be written by AI.
Starting point is 00:23:34 And it feels like now the transition is, it's not just written by AI, but it's like one-shoted by AI. Like coding now is steering AI. And it's like how often you have to correct it is coding now. And then there's, so it's like the software development lifecycle slowly being eaten by AI. It'll start helping us come up with ideas. I imagine more and more. The question I like to ask people is, where do you think human brains, will continue to be most valuable as AI continues to eat more and more of that product development lifecycle. Taste like we talked about judgment, particularly around strategy, right? Like you're not, you might get feedback from an AI on a strategy, but you're not asking an AI to come up with a
Starting point is 00:24:16 strategy anytime soon. Or if you are, then it's within the context of bounds you set. So here's my goal, here's my vision, here my constraints, here's my job, here's my budget. I think, that you know it looks more like management right like you are trying to define what success looks like decide how prescriptive you want to be about the path to success and then giving feedback along the way and that is its own craft you know and you it'll be interesting to see how matt you know you know some of the same dynamics come up like i believe that if you are too prescriptive as a leader with a team you end up stifling good ideas, but if you're too open-ended, sometimes teams just waste time going in the wrong
Starting point is 00:25:04 direction. And so that level of autonomy you give a team, maybe that applies to agents in the future, particularly when we're talking not just about building something, but deciding what you build in the first place. But I think of vision as an articulation of the world or the state of the product you want to get to. And I think of strategy is an opinion. path to achieve that vision. Strategy can't be like be the best or be amazing. It has to be controversial that you have to be a reasonable person should be able to disagree with it. Otherwise, you're probably just trying to compete on raw execution. And I think that both vision and strategy, I think, are going to be where our brains are spreading a lot of our, more and more of
Starting point is 00:25:52 our cycles. And I think less on execution. Something I have always thought is AI should be incredibly good at strategy because you would think, here's the market, here's all the information on the market, our competitors, our metrics, our numbers, our growth, all these things. Help me figure out how to win. You think AI, knowing all that, would be really good at this. I think it could be. I have found it's not unless you steer it pretty aggressively.
Starting point is 00:26:19 And I don't mean towards an answer. I mean based on the constraints. It turns out when you're trying to come up with the strategy, there's a lot of things. to consider, right? You need to consider the state of the technology, the personnel on the team and what's motivating them and what you can get, you know, sometimes coming up with an idea that is on the bubble, you know it's going to actually attract some of the best talent. And so that kind of like that kind of the push then goes to the idea. Obviously, the competitive landscape, the regulatory landscape for companies as large as ours and the compliance landscape,
Starting point is 00:26:49 the identity and reason to exist for the brand. You know, you have to consider all of these things. I think if you ask an AI just for a strategy lazily, you're not going to get something great. You're going to get something pretty predictable that pop up with the competition would expect you to do. I think if you want a really more effective one, you need to think long and hard about
Starting point is 00:27:13 what are all of the different inputs that need to be considered. Make sure you steer the AI in a way that it's, considering those as well. And it needs to be a conversation in the back and forth. But I think if you're willing to put in the work and the time, it can definitely be helpful and definitely be clarifying, particularly if you tell it to be critical. Different models have very different vibes, though,
Starting point is 00:27:37 on how willing they are to be pushed back. So I recommend picking one that likes pushing back. Yeah. Methos has gotten really good at being like, I can't do this. Let's move on. There's all these limitations. A lot has always been a little bit of a jerk in a way that I actually appreciate. I appreciate it.
Starting point is 00:27:56 I really do. Because I don't want one that's just like, oh, you're so right. I'm so sorry I said that. It's like, no, hold on. I want, you know, I want the real, real sort of intelligence. I don't want a pleaser. This point you made about people being excited about the strategy is such an interesting one. There's this idea that I read.
Starting point is 00:28:13 I think Corey Doctor wrote this. There's this kind of concept of a centaur and a reverse centaur. So centaur is a human body. This is going similar, I promise. Human body, horse, sorry, human upper part, horse, lower part. Horse body, yeah, yeah, yeah. Horse body where the human is in charge. And that's kind of, we prefer that.
Starting point is 00:28:33 We want to be in charge. Reverse end chart, which is what we want to avoid with AI, is where the AI is controlling us. And we're just doing its bidding. There's a horse head on a human body. Yeah, exactly. It's terrified. So, like, in a sense, like Uber drivers and DoorDash people,
Starting point is 00:28:47 kind of this is their life, which is not great. And this is the danger thing for a lot of people is like if it's giving us the strategy and telling us here's what we're like no one's going to want to do that. So that's a really interesting counterpoint to. We don't want AI to be telling us the strategy almost. Yeah, no, I think there's a lot of things to be careful about right now. And I would certainly not just assume that because you might be able to outsource some workflow to AI that you should. There are certain ones where I think it's really just a win-win. There are certain ones where I think is the risk that weighs the benefits.
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Starting point is 00:30:44 And one thing that you said about some of the best product leaders you've worked with is that they're less visionary and more curators. I'd love to hear more along these lines. Yeah. I mean, you do sometimes find amazing product leaders who are just like idea machines, just prolific idea machines. But I do think a lot of the best have taste, have something about them that really makes once makes really strong talent. want to work with them, but end up sort of being curators, curators of people, curators of ideas, curators of technologies, curators of strategies. Because I don't really care if I'm hiring a strong lead for an area.
Starting point is 00:31:27 If the strategy comes from them or comes from somebody else, I just care that there is an amazing strategy and everyone is bought into it and that the and then we're executing against that strategy well. And so I think that some of the best product leaders, yes, have ideas have ideas. It's hard to be a great curator if you don't have some of your own ideas, but are that embrace the reality that they can't come up with everything themselves. And so they need to create an environment in which great ideas bubble up and are chosen or decided upon. And so, you know, I think it's not just about curating ideas, but it's a sometimes about curating teams and people. I love that.
Starting point is 00:32:13 I so agree. I feel like everyone's always joining a team and they just want to do vision strategy. It's just like not actually hands-on work. And now AI is coming in here. Let me do the strategy. Yeah, exactly. And I love this point that there's so much power and value and people underestimate just the need for just like a really good curator of the team's ideas. Yeah. Sometimes it's also sometimes it's not just who's good or what idea is good. it's also what is going to work given the broader context. So for instance, on team building, a huge thing that I'm always considering is not just like,
Starting point is 00:32:49 is this person a really strong candidate for this role. It is how does this person fit into their leadership team? You know, so if I, you know, for an area like trust and safety, you know, I have an engineering lead, I have a product staff lead, I have a data science lead, I have a design lead, I have a research lead. You know, I need to make sure that those five complement each other. I need to make, and that's, you know, about what skills each one has, what weaknesses each one might have. I also need to make sure that they, this is more art than science, have a good vibe, right? You know, you need, you know, trust and rapport.
Starting point is 00:33:26 A leadership team with strong trust and rapport can work through most anything. A leadership team without trust or rapport, like anything can become an issue. And so that, that chemistry bit is, like I said, much more art than science. also matters. And so I think some of the best leaders and product leaders specifically also either do that instinctively or consciously, but they have a nose for building teams that are going to have good energy and good collaboration. Warm and fuzzy stuff. Yeah, yeah. Well, the flip-flit is also true, right? Like I've had many times in my career where I've had two people who I think are amazing and I even adore them and
Starting point is 00:34:10 love them and they just can't get along. You're like, this isn't a competency issue. This is just a personality issue and you just have to sometimes call it and split them. I want to transition to talk about Instagram, the product, the platform, things you guys have learned there. Let me start with this question. What's something that the Instagram algorithm knows about human behavior that people may not realize? One of the most common misconceptions is actually in the opposite direction. I think people assume that there's a much more detailed semantic understanding of everybody's interests and preferences in the algorithm than there is. Most of what's really driven the progress in the world of recommenders over the last five, 10 years have been, you know,
Starting point is 00:34:58 these large embedding models and these other techniques that basically produce artifacts that cannot be read by people. They're not legible. They're like giant vectors. It's like sure I can show you the vector, but it's just going to be a bunch. bunch of numbers in like a seven-dimensional space. It's like and so when when we talk about does the algorithm know something usually we think in these more semantic terms it knows I like surfing and it's like it doesn't it just has this big-ass number that happens to correlate with surfing. That said, I think that is starting to change right. I think that what one of the things that LMs are enabling is they can describe in, you know, words, you know, English for or whatever language you prefer,
Starting point is 00:35:47 what some of those previously illegible artifacts are at least proximate to, if not mean directly, right? So this is like the thing I've been really, I posted about this this week, this thing called your algorithm. Basically, the idea is we take a look at all of the stuff that you've interacted with. And then, you know, all of that is in an embedding space. You can think of embedding space as a map. You can map a bunch of videos into the same map. And so videos that are close are similar. And now we can just have an L.M.
Starting point is 00:36:18 Just be like describe that part of the map. And it can be like, oh, that is like deep pour over coffee snobbery. And that's kind of amazing. That is so cool. Like you can ask the L.M. to look at these numbers and extrapolate here's like the topic that you're interested in. Yeah. Or look at the videos.
Starting point is 00:36:38 And so the way. way you're both. So you can also embed concepts into that same space. And so, I mean, embeddings are really the underlying technology underneath LLMs, right? That's how the whole thing works. And so, you know, so what we what we, what we do now is we let you, you know, quote unquote, see your algorithm. You can see what topics we think you're interested in. And you can adjust it. You can add and remove things. But the idea you're giving people some agency back in a world where, you know, these social media apps are getting taken over by recommendations. But we can't do a lot of other things yet, which we will be able to do.
Starting point is 00:37:16 You know, there's things that aren't topical that you might ask for. I want more fun content. I want to see my friends more. I don't want to see my high school's friends' kids' kids photos. You know, I don't know. I don't want to see seven photos in a row, but I'm happy to see six photos in a row. Whatever your heart can, you know, whatever your mind can come up with. So we have a lot of work to do.
Starting point is 00:37:37 And so I'm excited about that. I think a misconception historically is until recently, we don't really know as much about you as you think. We're just like, oh, like you liked these photos. These people also like those same photos and they like these other photos. So you might like those other photos. Like that's kind of how I'm oversimplifying. That's like kind of how it worked. Now, only now are we actually getting as sophisticated as I think people have assumed we've been for many years.
Starting point is 00:38:06 That is really interesting. One that comes to mind is kind of this transition everyone eventually goes through to this like algorithmic broad global feed. Everyone, it always feels like people think. I just want to see chronologically everyone I know and follow. And that's going to be my favorite feed. And it continues to be proven wrong. No, you actually engage a lot more, a lot more when it's this algorithmic feed of things we think you will love.
Starting point is 00:38:31 Yeah. It's tough because, I mean, I get, I mean, I posted this week this thing about agency and I just got destroyed in the comments. which is just part of the job. I get it, right? But there are a couple issues with the chronological feed. So one is, and some of this is the tension between an individual's interests and what works when you scale it up, right? So if you do a pure chronological feed, the incentive for everybody is to just post as much as possible because it will always be at the top of everyone who follows you's feed as soon as you post. So what ends up happening is that the feed gets overwhelmed with professional content, with usually large company content and
Starting point is 00:39:17 publishers because they get, you know, the New York Times can pump out 50 things a day. Your best friend won't. You might get one thing a week from that. And so your feed just gets taken over. So part of it is the incentives that emerge. Because when you design these systems, It's almost like designing a city. You need to think about, okay, here's how the mechanics work. What are the incentives that arise? How are people going to act within those incentives and then what happens? And the other thing is sometimes the most interesting thing was just not the most recent thing.
Starting point is 00:39:49 Recent is an important input into relevance, but it's not the only one. My sister got engaged last night and, you know, she's in Germany. So she didn't. If she did, she's married. She got married last year. That's why it was top of mind. But if she got engaged, you know, I missed it because she lives in Europe and, you know, with different time differences.
Starting point is 00:40:08 Like, do I really want to see a picture of like my brother's pobo sandwich? You know, a po' boy sandwich or do I want to like see my sister's things first? So I, it's tough. It's tough. I'd love to figure out a way to find the right balance. I want to give people agency over the experience. But I think it needs to be in a way that creates a system that makes sense. Not just for us as a business, which matters. I'm not pretending that's not an issue, but also for the overall community.
Starting point is 00:40:33 because we've done chronological by default and where you can make a default, and you see not only does usage go down, overall sentiment goes down. The individual who made that choice might be happy at the moment, but when you just get pummeled with stuff you're less interested in over the course of months, we ask, we run surveys and massive scales. We just see people start to become less and less satisfied with Instagram. Kind of along these lines, everybody asks you about this these days, AI and content and how that all impact.
Starting point is 00:41:03 everything that's going on. I want to ask you something I haven't seen someone ask you. Is the rise of AI content a headwind or a tailwind for Instagram versus other platforms? Do you think this helps or hurts you guys? I think it's going to be a tailwind, but I think it's going to be a challenge. And not just because it's more content. Obviously we're an attention business driven business. We're an advertising business.
Starting point is 00:41:26 More content means potentially more attention. That's not for free though. Like I don't think we're very good at ranking AI content. at this great AI content, this crap AI content, you should just see the stuff you're interested in and not any of the stuff you're not interested in. But I do think that in a world where, or for years now, and I've said this many times, power shifting from institutions to individuals across industries, the easiest example of sports where players are more relevant than teams now, and that was not the case when I was a kid. In that world, you're going to, I think it behooves us to
Starting point is 00:42:00 invest in individuals and to invest in specifically for Instagram and creators. And I mean creators broadly. I don't just mean influencers who are promoting brandy content and making, you know, native only videos. I mean, anybody who's using platforms like Instagram to help do what they do, right? It could be, you could be a journalist, you could be an artist, you could be selling scarves, you so. But like, you're out there as yourself for creating and sharing content that helps you achieve whatever it is you're trying to do. So we've been leaning in that direction for many years now. That's been our, you know, one of our two or three most important audiences for as long as I've been on Instagram. In a world where there's an abundance of synthetic content, I actually
Starting point is 00:42:42 think people are going to seek out creativity and authenticity and people more, not less. And I think that that will help us. That doesn't mean that we won't have AI content on our platform. There's going to be bad and good AI content. And we're going to try and handle that, you know, the way we normally handle content. So unsafe goes away. Interesting versus not interesting is based on ranking and personalization. But I think people are going to really seek out other points of view because Instagram was never just about the content. It was always about to a certain degree the person behind the content, the point of view, the reason they're sharing their perspective. And I think that's going to become more important, not less. And I think
Starting point is 00:43:24 given that we are not the best at a lot of things, but we are the largest creator platform. If you look at how we define creators and how many creators use us versus the platforms, I think it'll be a tailwind for us because I think people are going to seek out people. And this connects to your earlier point that companies, like say, Neersams, can pump out a bunch of AI content versus a creator. And so you're saying you kind of want to protect against that to allow individuals to continue to perform well in spite of just all those AI content. If you just love AI content, great. Like you should be able to have a feed that's just like AI town. And if you don't, then you shouldn't have it in your feed. Like, you know, to me, it's like, I don't think
Starting point is 00:44:12 we should. I mean, I understand why people are, right? I'm not oblivious to the overall paradigm shift and sort of revolution that we're sitting in. But I don't think we should judge content based on the tool that made it. I think we should judge it based on the content, the point of view, the person behind the content. I don't think we should filter out AI content. I think we should let you know of content as AI content or not. I think we should let you know more about the person who posted anything so that you can make informed decisions about whether or not to believe or trust them based on knowing who they are or where they are or how many times they've changed their profile or, you know, if their profile's three days old or three years old.
Starting point is 00:44:55 But I don't think we should be making value judgments based on what tool you used. Is there an AI content creator you love that you're just like this is so good about watching these AI videos? Yeah, what is she called plastic, plastic dream sequence? Is that what it is? Oh, I think I'll check it out. Yeah, plastic dream sequence. I have it on my phone. I'll double check.
Starting point is 00:45:18 it's these like like sort of dolls, Barbies, but they're like singing songs and these little tiny silhouettes and snippets. And it's just amazing. It's like a little weird, but like also kind of amazing.
Starting point is 00:45:35 And it's very clearly AI. It's not pretending not to be. But it has a very clear, creative and aesthetic point of view. And every time I come by one, I'm like, yep, we're doing this now. I'm going to watch this for 30 seconds. I have it pulled up here and I want to watch it, but I'm not going to.
Starting point is 00:45:52 That's awesome. If only that AI, that's another one. He's out of, he's in France. I think he's in Paris. He uses multiple different tools and models, but he kind of tries to create these dreamscapes and animate them. So he uses one model to create the image, another one to create the video, music, etc. He's like very clearly got his own aesthetic.
Starting point is 00:46:14 And he's just like, you could think of him as a painter. but this is his tool. Is there kind of a vision of AI versus human in the feed? Do you think it'll, like you said you maybe want to market? Like, how do you think about people? Are they going to be like AI account, not an AI account? How do you think about it? Or is that still kind of a work in progress?
Starting point is 00:46:30 Maybe we'll end up in the same place. But there's a difference between marking content and marking accounts, and they're both useful and interesting. So if content was created with AI, I think you should be able to know that. That's hard, by the way, because we can detect that right now, but as these models get better, we might lose the ability to detect that. So we should also be very careful to be honest with you about how confident we are in our own sort of assessment.
Starting point is 00:46:56 But I think you should be able to just ask, be like, hey, is this AI? And we should be able to tell you who we think it probably is or we're not sure or we're definitely not or definitely is. I actually think we might be more practical to label camera captured content, like basically non-AI content as opposed to labeling AI content long term for a couple of reasons. But then at the count level, I think it also matters. There is definitely a new spam vector, which is these fake accounts, which, by the way, an AI creator, that's fine.
Starting point is 00:47:27 There's nothing wrong with that necessarily. But there are these spam vectors which are trying to abuse that. And, you know, they're selling like, you know, bogus supplements. And it's like an AI monk and it doesn't present it. It's not obvious that it's an AI. And it's just trying to like take advantage of, you know, a certain aesthetic or a certain sort of stereotype. that we need to figure out how to crack down on that.
Starting point is 00:47:49 And so I do think we should be making sure that you know. Basically, you just need to know. And then you can make you an informed decision. Is the account real person or not? Is the content a real piece of content or not? When you think about other platforms in the space, social content platforms, are there any features or just are like ways of approaching stuff that they do well, that you're kind of jealous of or are really impressed by?
Starting point is 00:48:15 Yeah, there's a bunch. everybody so many people do so much because i mean for me like one of the things that we are finally catching up with but i've been always very impressed with is tick talk and their recommenders ability to break small talent um in the world of ranking and recommenders and rank um you can talk about exploitation based ranking that sounds terrible but it just means like using the data you have and then you can talk about exploration based ranking going and trying to figure out you know what someone might be interested in that they might even not know they're interested in yet. And it is much easier to move engagement by showing people stuff
Starting point is 00:48:52 that you know they'll probably like because lots of people like it. It's much harder to go and figure out how to essentially test content so that we can see like, hey, maybe you sure you like Bieber, but you might also like Afro Punk. And so we're just going to like show you some Afro Punk and see what happens. If you do the latter, this expiration-based ranking, you can, I think it's really good for niche creators and small creators because you give them a chance to find an audience that either wasn't going to see them before or didn't even know that they were interested before. So we've invested a lot over the last couple years in ranking not just increasing engagement, but increasing originality, increasing the number of pieces of content that break out,
Starting point is 00:49:37 increasing recency to stay culturally relevant. And so a lot of that has been inspired by TikTok and bike dance. I think we're catching up. There's actually a couple of those areas. where we, I think, the best we can tell we're ahead of them, there's a couple where we're still behind. But we have line of sight to, I think, being the best in class at recommendations for the first time during my tenure. So that's, I think, and they get a lot of credit for inspiring a lot of that work. Nice job. Well, we'll see. Not there yet.
Starting point is 00:50:09 They call me disappointed dad. My team is always like, can you ease up on the disappointed dad vibe? So I'm trying to be a little bit more generous about giving people their flowers. Like you say that, but that's an interesting common thread across really successful leaders is just never being satisfied. Yeah, it's a blessing and occurs. Here's all the problem. It is. On this creator piece, I think that's also, you know, people complain about this global algorithm, not showing them all the friends.
Starting point is 00:50:42 But I feel like this is a benefit of what happens when you do this now that you can break new creators into a wide audience if you have this kind of global algorithmic feed, which is really great for a lot of people. I mean, I'm out there talking about a lot of these contentious issues and I get beat up a lot in the comments, which is fine. My main thing here is just to try to communicate that there's almost always tradeoffs, right? You know, you can't just have all of the things, unfortunately. You know, you want to have, you know, you want to never see something you're not interested in. Then you're also just going to see like the most basic general lowest common denominator stuff all the time. You know, you want to discover new and interesting things. You're occasionally going to see stuff that was just a miss.
Starting point is 00:51:31 You know, you know, but this isn't just true about ranking. All these major debates have tradeoffs, right? You know, privacy and safety. Those two things are intention, you know. Do you want a company scanning your messages or not? There's some really significant tradeoffs on both sides of that debate. And so generally speaking, when I argue and engage in debate with people who feel really strongly about things, I'm not usually trying to convince them.
Starting point is 00:51:56 They usually, their mind is usually made up. I'm just trying to enumerate all of the different puts and takes for the rest of the people watching the conversation. Speaking of getting torn apart in the comments, like, you're so in the middle and thick of all of these really, hairy situations changing the feed you're like in the Cambridge Analytica lawsuit all this just like you're in the center of so much controversy and yeah is that something yep oh man is that just like you I will lead into this this is the thing I need to do or is it like Zuck being like Adam you got to be the front face of all the stuff and get in there like where does that come from it started on newsfeed so I used to run newsfeed at Facebook. And I, my take was that the debate was going to happen with or without us,
Starting point is 00:52:47 so we might as well participate. And so I started being really active on Twitter specifically, because that's where journalists really lived at the time. And I thought it would be, show some humility to show up on their turf, so to speak. My Twitter ended up being like the most, the darkest place in my life, because I just followed all of our biggest critics. That's not a dick on Twitter. That was just like what I did. And that's where it started. And it kind of slowly built from there. For better, for worse, we've become a really important part of daily life for a lot of people.
Starting point is 00:53:24 We touch a lot of people. We have a lot of responsibility. And there's a lot of change. And with change means there's going to be anxiety and stress and scrutiny. We've made great decisions. We've made mistakes. We've been criticized for things that I think, we've been criticized unfairly.
Starting point is 00:53:41 We've been criticized fairly. And so we just need to accept that this debate is gonna happen broadly. So I just think it's better for us to talk about it and just be clear about what we're doing, why we're doing it, what the trade of us are. If people disagree, that's okay. We're not necessarily winning over friends
Starting point is 00:53:57 when we talk about what we do, but I think over the long run, people are fundamentally more afraid of things that they don't understand and about things where, people are more secretive and less accessible. And so I've tried to show up in an accessible and authentic way. And I've made mistakes.
Starting point is 00:54:17 And I have enjoyed it at times and hated it at other times. That's kind of how it started. There was also kind of a fun debate in Mark's sort of senior leadership team a long time ago where we were just talking about how we're a social media company where we had like a very sort of conventional approach to communication and like press releases. And it's like, why don't we just use our platform? So I was not in that debate, but I stuck myself into that debate, try to mediate it. And I think, but that was also a reason why I ended up getting sucked in because Mark was like, all right, well, let's see.
Starting point is 00:54:46 Like, why don't you try it? See how it goes. Well, it's something that helps you deal with the hate that flows at you every time you say something that people disagree with. You try to put it in perspective, right? You know, like, so it started with, I did the redesign of News Feed in 2009. We launched it, March of 2009 for Facebook. I was a designer. I was a front, like an IC designer, front, you know, entry level designer.
Starting point is 00:55:09 And the first comment that came in was something pretty derogatory. It was like, it was like homophobic and antisemitic. It was just like, literally, we're all sitting there. We launched this thing and we're just looking at the stream of comments. And it's like the first one. And it was specifically about, they don't know me, but it was like what expletive, expletive um sensor sensor uh designed this shit and i was like oh it was me um and i was like devastated i was like 25 year old kid and i don't know i thought about it and i came i came to this idea that
Starting point is 00:55:55 if you spent 30 40 50 minutes a day at a at your desk and you organize your photos there and you wrote letters to your friends there and you read there. And then I just came and I rearranged your desk and I didn't tell you. I didn't warn you. It didn't even explain why. Like you would be pissed and that would be reasonable. And that was what was happening just, you know, with millions of people. So I try to put things in perspective.
Starting point is 00:56:19 And then I try to step away from it. Get time with my kids, get time outside. There are months where it's really not hard at all. And there are months where it's really, really grinds on me. Along those lines, there's a famous kind of reversal when you redesign the feed to this kind of video scrolly experience. There's this whole protest, the world protested. Yeah, that was pretty rough. What was kind of like, okay, wow, we actually not right and we should go back.
Starting point is 00:56:47 What was kind of what helped you decide again? Let's change course. So actually that one got, that one, three or four things got conflated. We had a redesign of feed that went to the video viewer. That was a test to 4% of users on iOS. It was not going to roll out. It was just like an early test to get some sense and feedback on the idea. We were also leaning into reels a lot.
Starting point is 00:57:10 We were also leaning into recommendations. So posts from accounts you don't follow a lot. And there were also creators who were upset about the fact that their reach was going down and they were blaming ranking changes on that. Those four things got all conflated. We had some pretty big name creators publicly like slap us. then the press covered that creator sort of backlash, which then got more creators doing it. So we had ended up with this little bit of like a multiplier effect or echo between the creator
Starting point is 00:57:41 community and the press back and forth. But we were never going to launch that. That was an early test. We knew it was going to need to work. We actually have continued to grow video and invest in creative tools and invest in ranking and invests in recommendations. and that's driven in the most of our growth in the years since. Show them.
Starting point is 00:58:03 I think we were pushed. Well, I don't know. Does it feel like it? I think we were, I think my real takeaway wasn't that we should have not tested that design necessarily. I think we could have been, we could have been done a bunch of things better to explain and maybe them a little fast,
Starting point is 00:58:16 move a little slower. I think we were just pushing things a little bit too fast. And when you are responsible for a platform like Instagram, you need to be reasonable. and realistic about how much you can evolve it. Now, I would much rather have backlashes like that every couple years but continue to involve and continue to stay relevant than the alternative, which would have been like we didn't have video, we didn't have DMs,
Starting point is 00:58:42 we didn't have stories, we didn't have ranking, and we wouldn't be on having this podcast right now. But the cost of leaning in is that you're going to occasionally like make a mistake and you're going to definitely pay for it. It's interesting how running experiments now is like very risky for companies at your scale. One person spots it and I go, shit. You kind of need to have a press. You don't need to be proactive about communicating it, but you need to have a calm strategy.
Starting point is 00:59:11 Like we can't, for any, for any design change or any test that could be controversial, we we talk about it beforehand and be like, okay, not if it leaks, when it leaks, what are we saying? You know, are we, you know, should we talk about proactively? Should we talk about reactively? Either way, what's the message? because you can't, you can't, you can't launch something to three billion people and not test it first, but you can't test something at our scale and not expect people to cover it and not, and so you have to be ready to talk about it before you even know you want to launch it.
Starting point is 00:59:48 So it's, it makes the development cycle more complicated than it used to be. Yeah, the head of growth that Anthropic launch. launched an experiment with pricing and it just went crazy on Twitter. He's like, this is all that to 1% of people were just trying stuff. Like, no. Notropics. Pricing particularly, that one is a real, you gotta be real careful with that one. I've, I've learned, we've all learned these lessons.
Starting point is 01:00:10 We should all share notes more. That's what I think. There's one how to avoid the internet hating you for the day. Yeah, yeah, I'm happy to talk to that of growth in athropic. I think he's all right. He's all right. Okay, I'm gonna take us to two recurring corners on the podcast, fail corner and hot seat corner.
Starting point is 01:00:26 Hill Corner. What's something that you worked on that was just a huge failure that helped you become better? Oh, a bunch. So many. So I'll give you two maybe. So before Instagram, my first project as a PM was on a project called Facebook Home, which was a sort of fork of Android at the operating system level and a piece of hardware with HTC. It was a spectacular failure. I learned way more in that. year, year and a half, and I did it any year, I think probably in my career because I was just a design manager before that. I declared myself a PM because the PM on the project quit and I just threw myself head first and understanding carriers and OEMs and certification as well as Android and operating systems and just lend a ton. So, and I'm happy I brought that project to end because it had been going on for a long time. And sometimes you, the best thing you can do is execute an idea that doesn't have market fit well
Starting point is 01:01:28 just to decide whether or not the idea was a good idea in the first place. Another big mistake I made under my Instagram tenure was the first version of Reels was built on top of stories. Stories had a ton of momentum. This was I think 2019.
Starting point is 01:01:44 And we were trying to build reels into stories because we were trying to build in the thing that was growing the fastest. But it was not a strong foundation. Most the read-through rate on stories is relatively low. There's way more stores than most people have time to consume. So most of the reels were never seen and then they disappeared. And if we had the version of reels that we launched
Starting point is 01:02:06 in like mid, maybe we think it's like the summer of 2020 and the summer of 2019, I think I don't think TikTok isn't, I think TikTok is still big and important, but I don't think it's as big as it is now. Because when they really took off was when the pandemic hit and a bunch of people had a lot of time at home and we're looking for a little bit of joy and we're totally fine with our phone having sound on. And so if you look at the numbers, the 2020 is when they exploded and we were out of position. And on one hand, you know, I'm a designer. I'm trying to not add new things to the product. I'm trying to extend existing primitives and that was the idea. On the other hand, I was wrong. And it's a pretty big fork in the road if you just look at the overall business over the last eight years.
Starting point is 01:02:54 We create a lot of economic opportunity in the world, allowing TikTok to grow. Yeah, it's good. I'm glad they exist. Okay, final question. I'm curious just about your screen time policy with your kids. I know you have three kids. There's a lot of concern these days about Instagram not being great for people, not for kids. A lot of tech executives don't let their kids use devices while they're building the product.
Starting point is 01:03:22 As head of Instagram, how do you think? think about screen time with your kids? The key thing for me is boundaries. It's also about education and having conversations with them. But my kids are too young to use social media. They're 10-8-6. But they each have an iPad. They get, they have to earn their time.
Starting point is 01:03:44 So they have different ways they earn that time. It's usually about like sitting down to do your homework three times for half an hour each gets you a total of 90 minutes on the weekend. And then they can use that time on the weekend. weekend, but you kind of have to set that boundary where it's like you can't just like, you know, it can't just be you ask for it and you give it to them. I think that matters a lot. And then I'm pretty opinionated about what they do on it. Like I approve what apps that they have. I think parents should be approving what apps to kids specifically are downloading onto their
Starting point is 01:04:15 devices. We've been not advocating for this at a policy level for a long time in meta. I think those things have a lot. There are some exceptions. One is planes. It's just like about surviving. I don't know if you were for those of you were parents. I'm going to be. Yeah. Yeah.
Starting point is 01:04:31 It's like you just like that's just like all right. You know, we're flying. You know, it's a 10 hour flight or eight hour flight. It's like, yeah, you just need to get through it. The other one that I'm starting to experiment with my 10 year old with is. So schools are interesting because I think I'm pretty supportive of a no phone in classroom. That's happening more and more. I think that's probably good for education. And I do also know in the world of AI that there's concern about kids using AI and not learning critical thinking skills.
Starting point is 01:05:03 And I think that's a valid concern. But I also am worried about kids not learning how to leverage AI and then being sort of at a disadvantage. So that's a balance. I think you need both. So with my eldest, we started vibe coding recently together. He just loves video games. So I was like, all right, let's make a video game. And so he's made this 19 level platformer game that kind of looks like an 8-bit version of Super Mario
Starting point is 01:05:30 from when I was a kid. But like each level has its own theme, its own types of monsters. There's a store where you can buy different skins or weapons. And there's like, it's unbelievable what a 10-year-old who still types with three fingers can do with just, you know, a couple hours of sitting together. But that is more of like a, I want you to learn how to make things. I want you to be
Starting point is 01:05:58 thinking, not just playing games. And I'm going to sit with you and we're going to do this together. So to me, these are the things that matter. Boundaries, scoping it down to the activities you think are healthy for your kid. Every kid is different. But I do think you want your kids to be digitally literate, AI literate because I think if they're not, they're going to be at a disadvantage, but you also don't want it to be a free-for-all. This is selfishly useful for me as a, I have a three-year-old and I'm trying to figure all this stuff out, so this is useful. Oh, yeah, no.
Starting point is 01:06:28 I'm going to figure out a strategy. It's amazing. It's a thing. And you're not that far off. You're really just not that far off. It's going to happen in a couple years. Five coding next year. Let's do it.
Starting point is 01:06:37 I couldn't believe. I tried to do it six months ago and it just totally didn't work. And then now with the newer models, it's been amazing. What's their platform of choice? So they clock coding a person? Yeah, my 10-year-old is using, is using, cloud code right now. Amazing.
Starting point is 01:06:53 But we will see. We'll see how that goes. Adam, I'm going to let you go. Thank you so much for being here. You're just like such a gem of a person. It's just so obvious how clear, like how authentic you are and just like how deep leaf you think about everything. So I really appreciate you being here.
Starting point is 01:07:10 I appreciate you bringing me on. I've been a fan for a long time. It's nice to finally get the other conversation. I really appreciate that. I really appreciate that. Let me just ask you this final question to ask everyone. What's the way that listeners? can be useful to you.
Starting point is 01:07:22 I just think you don't even have to tell this to other people, but just remember that this world and technology is complicated and there are almost always tradeoffs, and you can totally disagree with the decisions I or we make. But just remember that we are people here trying to make these decisions, just trying to do the best we can. And I actually do invite the criticism and the critique and the feedback,
Starting point is 01:07:49 but know that none of the... of these contentious debates are nearly as simple as most people pretend to make them out to be. Wise words. Adam, thank you so much for being here. Pleasure. Thank you, Danny. Bye, everyone. Thank you so much for listening. If you found this valuable, you can subscribe to the show on Apple Podcasts, Spotify, or your favorite podcast app. Also, please consider giving us a rating or leaving a review, as that really helps other listeners find the podcast. You can find all past episodes or learn more about the show.
Starting point is 01:08:22 at lenniespodcast.com. See you in the next episode.

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