Lenny's Podcast: Product | Career | Growth - Hot takes and techno-optimism from tech’s top power couple | Sriram and Aarthi
Episode Date: March 12, 2023Brought to you by Vanta—Automate compliance. Simplify security | Dovetail—Bring your customer into every decision | LMNT—Zero-sugar hydration—Aarthi Ramamurthy and Sriram Krishnan are founders..., angel investors, and product leaders who host the podcast Aarthi and Sriram’s Good Time Show. They have both held leadership roles at major technology companies including Meta, Twitter, Snap, Microsoft, and Netflix. In today’s episode, we dive into how and why to build your personal brand, how to deal with impostor syndrome, and stories from Aarthi’s time at Clubhouse and Sriram’s time working with Zuck. Aarthi and Sriram share their lessons from past failures, their experience building communities, and their techno-optimism, and Sriram offers his hot take on the Jobs to Be Done framework.Find the full transcript at: https://www.lennysnewsletter.com/p/hot-takes-and-optimism-from-techsWhere to find Sriram Krishnan and Aarthi Ramamurthy:• Aarthi’s Twitter: https://twitter.com/aarthir• Sriram’s Twitter: https://twitter.com/sriramk• Good Time Show Twitter: https://twitter.com/aarthisrirampod• Good Time Show website: https://www.aarthiandsriram.com/Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• Twitter: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/Referenced:• Naval Ravikant on Twitter: https://twitter.com/naval• Marc Andreessen on Twitter: https://twitter.com/pmarca• Clubhouse: https://www.clubhouse.com/• Eugene Wei’s Status as a Service: https://www.eugenewei.com/blog/2019/2/19/status-as-a-service• Kylie Jenner on Snapchat: https://www.snapchat.com/add/kyliejenner• The Rock on Instagram: https://www.instagram.com/therock/• Cristiano Ronaldo on Instagram: https://www.instagram.com/cristiano• Charli D’Amelio on TikTok: https://www.tiktok.com/@charlidamelio• Addison Rae on TikTok: https://www.tiktok.com/@addisonre• The founder of TikTok’s speech: https://ludlow.notion.site/Alex-Zhu-TikTok-4631f80fdcc4423a845e145e807d8e2b• Naval’s network tweet: https://twitter.com/naval/status/847134295600746496?lang=en• Y Combinator: https://www.ycombinator.com/• How Duolingo reignited user growth: https://www.lennysnewsletter.com/p/how-duolingo-reignited-user-growth• Hunter Walk on impostor syndrome: https://hunterwalk.com/2023/03/01/imposter-syndrome-is-definitely-misnamed-might-be-a-condition-of-privilege-has-a-fascinating-history/• On Reviews: https://boz.com/articles/reviews• Jobs to Be Done framework: https://jobs-to-be-done.com/jobs-to-be-done-a-framework-for-customer-needs-c883cbf61c90• First-principles thinking: https://fs.blog/first-principles/In this episode, we cover:(00:00) Sriram and Aarthi’s backgrounds(04:16) How Sriram and Aarthi got Elon Musk on their podcast(08:47) Reflections on Clubhouse and other social networks(14:14) Why Aarthi and Sriram are optimistic about tech(25:53) Why you should put yourself out there and build your personal brand(27:09) Why you should build a network with authentic relationships, and how to do it(28:56) Sriram’s curated communities(31:20) What you need to get right when starting a community(38:35) Why everyone who wants to should create content(44:22) Why you shouldn’t try to project expertise when you’re still learning(47:54) Dealing with impostor syndrome, and why you should lean into your strengths(54:01) Transitioning to a role of authority(57:30) What Sriram learned about effective management from Mark Zuckerberg(1:01:20) The biggest failure Aarthi had, and why you shouldn’t fall for fads(1:02:08) Sriram’s lesson from building mobile(1:09:21) Why Sriram hates the Jobs to Be Done framework(1:18:06) Advice for immigrantsProduction and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe
Transcript
Discussion (0)
I hate jobs to be done.
I think it's a terrible framework.
I think no successful company has ever been built on top of JDBD.
And if you pick JDBD, you're probably doomed.
And I'll give an example.
When you sign up for Instagram right now, when you sign up for Facebook for many, many years,
Facebook knew that it needed to get you to 10 friends in 14 days.
If you got your 10 friends in 14 days, you're probably going to use Facebook.
So it would be like, well, if you're going to throw every tool we have at our disposal,
get you to 10 friends in 14 days.
So if you sign up Facebook for many, many years, you'll get this little thing called
people you may know.
And it'll show you up.
Then you have this person who just.
just sign up on Facebook. Why don't I'm seeing this person? It's not because you need a friend,
because they need a friend. So what Facebook did was it made your experience slightly worse
to make that person's experience slightly better. This was performing no job for you. It was trying
to perform a job for them. Welcome to Lenny's podcast where I interview world class product
leaders and growth experts to learn from their hard-won experiences building and growing today's
most successful products. Today, for the first time ever, I've got two guests, Arthi, Ramamurthy,
and Sri Ram Krishnae, both former product managers who, between them, worked at basically every major
tech company, including Netflix, Meta, Snap, Twitter, Microsoft, even Clubhouse.
Shriam is now a partner at A16Z.
They're actually married, and both individually amazing.
Together, they host the Arthy and Shriam Good Time show, which started on Clubhouse,
it's now on YouTube, and famously they had Elon Musk on back in the day, which led to
Clubhouse's crazy rocky chip growth, which we definitely touch on.
This episode is definitely the most fun conversation I've had yet on this podcast.
We cover all kinds of areas, including this trend of techno-optimism, building your network,
creating content online and how to go about doing that, becoming a product leader,
community building, and a hilarious rant at the end about why the jobs to be done framework does not work.
I had such a good time chatting with these two, and I know you will enjoy this episode.
With that, I bring you Arthi and Shri-Rom after a short word from our select sponsors.
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Artie and Sri Ram, welcome to the podcast.
Thank you.
Thanks so much for having us, Lenny.
This is a bucket list thing because we are on Lenny's podcast.
I know.
Long time subscriber, listener.
and, you know, now here, wow, this feels like, I don't want to screw this up.
First-time caller.
Yeah, first-time caller.
Yeah, let's not screw this up.
You guys are hilarious.
I appreciate it and feel very flattered.
You two are the first duo on this podcast, and I couldn't think of a better two people to start this podcast with.
I have so much stuff I want to dig into.
I think we're going to have a lot of fun.
So, again, thanks for joining me here.
It's awesome.
Big fan.
Yeah, yeah, honestly, yeah, this is, I'm excited.
So I don't know if you remember this.
I was thinking about the story.
Back when you were doing the Good Time show,
you invited me on the Good Time show.
And I was like thinking, hesitating, I don't know, that's kind of scary.
And then the next day Elon came on.
And then it just blew up.
And I was like, shit, I missed my chance.
And that became really fancy people.
And I was like, I'm not like, ever going to make it back on there.
And so I kind of look back at that as like, oh, I hesitated too long.
That's a lesson.
Well, the way you should interpret that is they couldn't get me on.
So their backup choice was Elon.
like I would have been the main event and they were like well we couldn't get money
you could know but seriously uh we've been we've been a huge fan and those are like just you know
the fun times we used to do the show obviously on uh just clubhouse and now we do the show on
youtube every every every everywhere you can listen to our podcast and a lot of people remember us
for the Elon episode but i will tell you this it is often the folks uh who were working
technology who are not as famous you're obviously very famous now uh but uh but you
who really connected with the audience.
And, but yeah, you know what?
That's why we have you back on the show now.
There we go.
It all worked out.
Opening act, yeah.
Speaking of Elon, I was always curious.
How did you actually get him on the show?
I remember that was back before he was like very vocal in the world.
And he was like hard to, you know, learn from and hear from.
How did you actually pull that off?
Well, I think it's actually kind of similar to how a lot of good things in my career
happened, which is I just had a conversation on the internet.
Like, I have this whole thing where I have.
I do think a lot of people trying to get, you know,
you get ahead in their career, especially in technology,
should just write cold emails, cold DMs, notes, put out content, etc.
And that piece of good things.
In Elon's case, actually, what went up happening was a few years ago,
he DMed me out of the blue.
At the time, I was working at Twitter,
and I think he saw something I'd written and wanted something from the company.
And I think he kind of went through the arc chart and he'd DM me.
And I was like, well, I'll know to help you.
And he sent me his phone number.
and I called him and I was like, this is surreal.
And we had a conversation and we sort of built up a relationship after that.
And when, you know, this was when clubhouse first came on the scene and I was like, well, who do we get on?
And Elon hadn't done a lot of press appearances.
I think he's done a lot more since then, obviously.
And I texted him and he was like, I'm game and, you know, the rest is history.
Amazing.
I love that.
Elon just DM'd you.
Shram.
Slid into his DM.
You know, the crazy part of that story,
was I had texted him saying you should come on the ship. And he said, sure. And then he tweeted
about it. And I will tell you that when Elon tweets about you and even more, maybe now,
like your phone just melts. And then for the entire afternoon, I had like 100,000 of people
asking me what's going to happen. But also on Clubhouse, like if you open the Clubhouse app that day,
there were so many rooms that were trying to collect questions for us. Yeah, I remember that. And help us
prepare and it was just like there was so much pressure just scrolling through the hallway and
trying to like look through like oh my god is this real like we are the people that they're
talking about here this is crazy i don't know if you've listened to the actual thing but it was
pretty cool because we got to ask him questions we've always wanted to ask on like when do we
get to mars like you know it was kind of fun and then after that again it was this like we got a
bunch of people reaching out and being like you should have asked this question you guys are
not professional journalist and we're like, no, we're not. Like, what gave it away? You know,
we're just like random two people who are just talking to this guy. So it was really fun.
Yeah, I remember that. I remember journalists were like, they're not actually asking hard
questions. How dear they have them on, give them a platform to share things without any criticism.
And we're like, we are not those people that you think we are. Like, you know, that's just
never been our job. Yeah. I have so many questions that spiral from this discussion, but I want to
ask one quick clubhouse question. So, Arthy, you work the, the clubhouse question? So, Rthi, you work
at Clubhouse for a while.
That's right.
Very tactically, I feel like they're really smart initially with their growth strategy
of just getting fancy smart people in there talking and pontificating.
They had Naval and Mark Andreessen and eventually on other people.
And that was such a smart way to get people to get in there and want to get in there,
to listen to them, to engage with them.
What's your take on that as just like a growth strategy to get a social network bootstrapped?
And then just generally, I guess any thoughts on the journey of Clubhouse, you know,
to have a big rise.
It's kind of, you know.
Yeah.
Yeah, yeah, yeah. I mean, all good questions here. I think growth strategy, that's a great, like, way to acquire people right at the top of the funnel, right? Like, you kind of treat, like, once you've done this a few times, you kind of see everything as a funnel. And you're like, well, are you like retaining people, are you not? Are you like, is it like top of the funnel impressions or do they stick around? So I think having, you know, people like Mark and reason and people like Noval. And they were not doing this out of like any, you know, they were really, really interested. Like when we got invited by Mark and Mark was like, check out. Like this is way before.
they like in A16s even invested in it.
It was like,
this product is amazing.
These,
you know,
these folks are like doing something really cool.
This is going to be the future.
It's amazing.
So it gave them a platform to go speak out.
And live social audio just made a ton of sense, right?
I will say a clubhouse,
you know,
I feel like they get this unfair attention and criticism.
It's a, what,
three-year-old startup?
And,
you know,
I've done two startups.
The second one I did like three,
years in, we still kind of sort of were like struggling and trying to figure out like what we were
doing. So I mean, I feel like founders just need some time to like breathe in and kind of figure
out what to go do. So I'm bullish on Clubhouse. I think they'll figure it out. And Paul and
Rohan are like great, great founders. They've been doing social stuff for a decade plus. And so
they're going to figure it out. And I know that it's like they get this thing on like, oh, they were
really hot during the pandemic. Is this a pandemic fat versus not? I don't know. It's a product at the end of
the day and you're going to have to like find product market fit and I think they'll figure it out.
I also think the broader question of how do social products acquired users is super interesting.
One of my favorite pieces written on this is Eugene Ways status of service.
Eugene should absolutely be on your podcast someday.
And I don't know it's a 10,000 word piece which is amazing and highly sized people dated.
But one of the key takeaways from the piece is the idea that when you have a new network,
think of it as a new country, you want the high status people.
and high status mean they're interesting,
people want to be where they are in some shape of form
because they have money, they're smart, they're cool,
they're good-looking, whatever it may be,
and you want to get them onto your network.
And there's actually an interesting corollary
that they're often underserved by other existing platforms.
And because if they're already well-served,
they wouldn't want to move to you.
And Eugene doesn't talk about it,
but if I look at, say, the history of all the three,
four large social media companies,
you've seen this pattern.
For example, they often each had a break,
a day-cote set of stars who are unique to the platform.
For example, if you look at, say, Snapchat, you had folks like Kylie Jenner, who really broke
out first.
If you look at Instagram, I would think to rock, you know, Christiana Ronaldo, a lot of others
are organic to Instagram.
But let's see you get to TikTok.
One of the things you'll see is none of the folks from the Instagram were really moved
to TikTok.
And there's a couple of reasons, one, they didn't really need to because they were, you know,
already popular on some of these other existing platforms.
But two, TikTok actually took advantage of a different set of skill sets, you know, people
were really good on video, people who could dance, be funny.
And so you saw the rise of Charlie Nemeleu and Addison and, you know, so many others who were
different.
So every single time, I think you need to go after a set of people who are high status who are also
underserved.
So kind of time by clubbors, I think one of the interesting things is like, I think these
celebrities are super interesting.
But what is more interesting for me is all the homegrown folks.
I actually consider us as a part of that.
We would not be here doing the show if it wasn't for clubbos.
there are many folks who kind of had that
original launch using the platform.
So I think for folks here
who are thinking about social platforms,
it's kind of interesting about,
okay, you need interesting people from elsewhere,
but you also need homegrown talent.
And by the way, you are a perfect example of this phenomenon
because, you know, you are Substracts homegrown talent.
Yeah.
And I think you bring a lot of value to substack.
And a lot of people with huge newsletters, etc.
But I think your rise and, you know,
your sort of popularity is so tight to substack now.
And that's, I think, a great example of all of this.
Yeah.
It reminds me the founder of Musically, who, you know, turned into TikTok,
had a great story.
I think you've heard in his talk about this, how the way he thought about it is, like,
there's all these successful people in Instagram, like that's Europe.
And the people you can convince to come to America are not like the kings of Europe,
but they're like the peasants that are like, oh, you have a new opportunity to rise
and become a king.
Right, right, right.
And so those are the people you pull in, the people not doing well in other platforms.
that want to do well versus like the people already killing it.
Let me just call them so the king of substack right there.
Yes, I know.
You're the king.
You're the king of America.
I'm just trying to give you clippable moments on video.
I did just find out that I think I have the fourth largest substack newsletter on all of substack, which is.
That's amazing.
Wow.
That's amazing.
Number three, number two, number one.
Lenny's coming after you.
Better watch out.
Take them out.
They're up there.
So you mentioned the chat with Elon and how you're very like tech positive.
And I think that's.
something that you two are at the forefront of is this kind of trend. I don't know if it's called
techno-optimism. Maybe there's another term for it. And I'd love to hear just like why,
because I know that's important to you too, why that's important to you. And just what is this
kind of movement of tech optimism, techno-optimism? Look, I think it's also very personal to our
context and our upbringing, right? Like, you know, for us, Farum and I came from a fairly middle-class
family in India, like this city in India that most people here won't probably know. And we kind of
grew up really liking computers, but didn't have access to a computer for the longest time.
Right? Like in our both our cases, our parents bought us our first computers,
like saving money for it, and it was like a hard thing. And, you know,
when we eventually got onto it and started learning to write code, we met each other online.
We met on, we're dating ourselves now, but we met on Yahoo Messenger back in the day.
And we worked on this like nerdy coding project. That's kind of how we connected.
So like technology and computer.
has given us everything. Our first jobs were at Microsoft. We built developer tools and platforms.
And so it's for like coming from, if you were in our shoes, you would feel the same way too.
Tech has given us so much. And so for us to come here all the way from India through like multiple
cities, we lived in Seattle and then here to the Bay Area, I've started tech companies.
It is a bit frustrating to see the other viewpoint because you can kind of see how much it is like
uplifted people, careers lives, but also just.
just from like what we've, what we've been able to work on, what we've seen our friends work on
and ship and put out there, it has dramatically moved the needle. And so for us, like, we are
the living testament of, like, tech actually helping us and help us do better. So I don't even
see the other viewpoint, right? Like, from like, why wouldn't you be optimistic about technology? I
don't get it. Yeah. I think the personal part of it's really core. I think there's generally two
schools of thought. One school of thought, I would broadly put, you know, a writer as, you know, things are
getting worse. Technology is making things worse and we should all do less, build less.
And then the other school of thought, which I think I subscribe to, is technology is not
perfect. You know, the impact technology is definitely uneven. But pretty much most of the
good things in the world over the last 100, 200 years are responsible for it. And we can have a
whole long discussion about the evidence why and we have lots of very fancy sounding intellectual
theories as to why. But at the heart of it is what Artie said. If it wasn't for tech,
we won't be here, we'll be doing this. I suspect a lot of folks who are listening to this.
wouldn't be able to listen to it, wouldn't have the opportunities they have or have the opportunities
we have. It is a great level of my dad, pretty much had the same job for his entire life, essentially,
from age 25 to until the time he retired. And there was really no easy path out for him.
And I'm just like, hey, if he was born 40 years later and he had a laptop and an internet connection
and, you know, could get on GitHub, here are opportunities that, you know, would be just impossible,
even like 30, 40 years ago. And that's all from technology. So I think that's a lot.
at the heart of it. It's the best thing we have of getting ahead.
It's such a refreshing perspective on tech.
You know, in traditional media, all you ever hear about is all the problems that tech is causing
and all the dangers and how we're all screwed. And so it's like you almost forget that there
could be really positive stories about what's happening with tech. And it feels like there's
a small number of people that are doing this at scale. Oh, yeah. Yeah. I'll give you one small
example. You want to joke about, you know, kings from Europe, etc. We just go back 100 years.
you know, a piece of hardware that a king or a royalty would use or rich person would use
who would be so different from what a peasant would use. But you know what? Like I suspect
the phone that you and I have is probably the same phone that, actually I know it's the same
phone that Elon Musk uses, the richest person in the world. It's probably the same phone.
I know a lot of folks in India who have like very high-end Android device. They have actually the same
internet. You go to Google.com. Google.com doesn't know your network. It gives you the same
result. Chat GPT doesn't know how rich you are. It may not like you, but it doesn't know how rich
you are and that is you just if you just think of all these are concepts like they're just
impossible technology but anyway that's a whole other conversation yeah i i love that the richest
people have the same phone as me and nothing they can do about it something else you two are
really good at is building a network building community building personal brands i know a lot of people
listening are either often told you need to build a audience online you build a brand you get to build
network and all these things so i guess i love to know just like what advice do you give people
that have come to you like hey i want to build a personal brand i want to build the network
just like how to go about doing that what's worked well for you to
firm has like way more structured thoughts on this and honestly he's like way better at this than i've
ever been he's basically slowly corrupted me and brought me to the dark side but you know what i
have come to believe and what this is this differs from what i used to believe is you know
especially if you're working in in a big company you are one of the many thousands of employees in there
generally what you get told is like, hey, you know, just ship really good products, put your head down, go to work.
The products will speak for themselves. That's just how it's going to work. Don't do this like whole personal branding and all of that stuff. It's such a distraction. And, you know, that's generally what you're told. And I, you know, most of my career, I was like, yeah, of course, that makes sense, you know, that's kind of what you do. But I've come to realize that that is just not true. And this might be a controversial opinion. But,
you have to get out there and build your own brand.
You have to figure out what you stand for, what your core values are,
what you believe in, what you think you want to do,
what your next career trajectory is going to look like.
All of that is just up to you.
It's not up to the company to figure it out for you.
It's not up to anybody else.
It's just up to you.
And I think building a personal brand is looked down upon so much that people think of it as like a dirty word.
It's like, no, you can't do that.
at, oh, look at this person who's like branding themselves kind of thing.
But I almost see it as like, what distinguishes you from everybody else?
And that is not so much like saying something that you're not good at or touting yourself more.
It's really about like highlighting, I'm really good at this thing.
And I want to talk about this thing.
And I want to like do videos about it or write about it or tweet about it.
Like whatever is your forum, you have to put yourself out there.
Yep.
I mean, this is probably.
of the most important things that somebody can do. And I spent, you know, we spent years slowly climbing
the corporate ranks, right? Like we were, you know, junior product managers, IC product managers,
senior product managers, you know, kind of like slowly climb the ranks and the run teams,
et cetera. And I spent years just thinking that all you do is going to put my head down, you know,
do with my job, arrival, and that was that. But then I looked around and I suspect a lot of
listeners here probably have the same feeling that some sort of people were getting way more opportunities,
some sort of people were way farther ahead, even though I was demonstrably sure that somebody else was
doing a better job. I was trying to understand why. And I think building a network, which I
kind of try and define, because I think a lot of people have assumptions of what it is, is at the
heart of this. So building a network is very simply, we're having relationships with human beings.
And let's start off by saying, first of all, these have to be authentic, genuine relationships.
You know, one thing is drives me crazy, but somebody will come and say, like, I'm here in network.
I'm like, I don't know what that word meets. Right. Like, you know, so all you're trying to do
is have authentic, genuine relationship with people and expecting nothing in return. So that's great.
And then people are like, oh, well, that's awesome. But I'm a senior, for example,
I was a senior PM at Microsoft for a bunch of time and then kind of similar at Facebook
for a bunch of time.
You're like, well, what does it mean?
Like, I'm here.
I'm going to my meetings and kind of doing my day.
Like, it's only so many hours.
I'll be like, well, let's start off with, you know, go and meet every single peer that
you have.
We don't directly meet with.
Go get coffee with them.
And ask them, hey, and, you know, have no agenda.
Just ask them what's going on in the life.
Who are they?
What their life story is?
And then, hey, who are a couple of interesting people that you should meet with, right?
Go talk to your manager and go talk to their peers.
super important. Your manager peer relations stuff are super
good. Go have a coffee with them and
they'd be like, great, I love to meet this person.
Then when I was at, when I joined at Facebook, I was
notorious for being the person who sent a cold email
to every single Facebook leader. And I'd be like, hey, I'm new here. I want to
meet. Let's grab coffee. And everybody will say is everyone's a new person
and always ask them the same thing, which is like, I show up, I'll tell them my
story. I'll ask for their story. I'll be like, what are you folks
focused on? How can I help? Again, no expectation of anything
in return. So, and then I'll be like, who else should I talk to? You do this? You do
two coffees a week. I literally just has to be two hours a week. Everyone has two hours a week.
It'll start compounding over time and time. And then as the years go by, you keep in touch with the
people you used to work with. These folks will go to other places. Five years, six years go by.
You start in the mid-20s or late 20s and you know hundreds of people all over. And the important
thing about this is that it is a resource in so many different places. For example, one, if you ever
need help, right, you're trying to look for a new role or you're trying to be like, hey, I want to
hire this person, who knows something about this person, or how do I, or I want a new role,
like who's looking for something, that network kind of becomes your key resource.
Now, what I think a lot of people don't do is just simple things.
Number one is often people just have a great meeting with a peer and then they will never
ever follow up.
I'm sure a lot of us had the amazing first introduction email, they never followed up.
Don't do that.
I try and make it a point to make sure, like I always meet them once a year, once every six
months.
So I just let them know what's up.
And the other key part is expecting nothing.
in return.
Like, you really have to go in genuinely people, people are very good at treating other people.
And if you go and being like, hey, I just want to meet you because I want a job or, you know,
I'm here to network, whatever that means.
They don't want to meet you.
Like, just go and be very curious about who they are and try and help them.
And you'll be surprised if you, you know, wherever you start within a year, two years,
you will know hundreds of people who you can tap into.
So I think that is super powerful.
That's just building relationship.
The other part is brand building.
Both, I think, in our different points in our career, have gotten feedback, you know, in our job saying,
I will see them, I'm Rati,
except,
brand will too much,
etc.
I have learned that
that is terrible
feedback and you totally
ignore that.
And if anybody
here isn't receiving
another,
just totally ignore that.
Like,
the things that have worked
well for me
and a lot of others
is putting yourself out there.
And that can be anything.
That can be like,
you make a presentation
internally,
you write tweets,
you write your,
you know,
your prolific on GitHub,
you make a YouTube video,
it doesn't really matter,
but put yourself out there
because the internet rewards
people being out there.
And what happens when you put yourself out there?
It's a bad signal.
It's telling people that,
hey,
I'm here, this is my body of work, and you know what the internet does?
It will send amazing people to you.
You'll be amazed how often like somebody just have a random great Twitter thread with no followers
and somebody super interesting will email them and that leads to amazing things happening.
It encourages serendipity.
So I, you know, over the years, I wish I had listened less to people who said I should not do this
and listen more to the people who said I should do this more.
I also think, you know, Sharam keeps saying expect nothing in return.
I think the other way I see it is this is again an extension of,
optimism for us.
Generally, we think people like to help each other out.
That is just in their true nature.
It's just, it's not meant to be transactional.
It's not meant to be, if I know them, they will somehow like do something for me down
the road.
It's not that.
Just the way we are all building communities and are a part of this like broader
community, the way we work is we all want to help each other and help them be successful.
And if that is like in your nature, it's hard to not feel like, yeah, of course I want
to reach out to them. I want to see what I can do to help them. Maybe, you know, something good will happen.
We'll collaborate on a project together, like whatever, right? So it's not the core tenet being like,
don't expect stuff in return. Don't do it on a transactional basis. I think it's really important.
Yep. What this reminds me of is Naval has this suite that proved to be so true, which is don't network,
instead create amazing things, create value, do good work, and then people want to network with you.
Yeah. And that's really stuck with me. And it kind of saves you from
going to network events.
Like instead, just go work hard, do awesome stuff,
and people are going to want to meet you.
I mean, you will not believe the number of times
they've shown up to like some meetup
or some founder thing or something.
And then somebody would come up and be like,
I'm here to network.
What's your name?
And I'm like, no, you can't do that.
Like, it's just doesn't, not how that works.
I actually say, I actually disagreed Naval on this.
Because often when you're in a,
when you're part of a large organization,
like it's really hard to do great work
and get recognized for it.
you know, you're part of a team, which is great.
But it's not the same as saying having a newsletter by yourself or having a piece of content
by yourself.
So, you know, when I was younger, I'd be like, great.
I'm part of a large part.
I don't know.
I mean, you guys are saying the same thing.
He's just like saying great value and put it out there.
Like, I don't think it's.
Yeah, I think the putting it out there part is super interesting.
Yeah.
And also, I would just say like, you know, don't wait to create amazing things.
Like often just the act of putting yourself out there can just put amazing things in itself.
Yeah.
I think that, and I think especially early in your career, not going to create amazing things immediately.
So there's a lot of values of reaching out and meeting people.
There's a couple of directions I want to go here.
One is, so you gave this, I don't know, just mini masterclass on building a network and networking and things like that.
I think what I'll get people to rewind and listen to that again is I don't think people realize just how connected you two are.
Like you're at the center of so many micro communities of the most incredible people.
I don't know if you talk about this, but you kind of run all these micro communities of incredible people in.
like, I don't know, creator land and investors and product people and all these people.
And so, like, it actually has worked.
Like, you may be the most network person there is.
I don't know if people know that.
Oh, wow.
Is that a good thing?
I don't know.
It's a good thing.
I like, okay, I like that.
I'll go with that.
I think the thing that, at least with Freram, are like outside of all of the master class
stuff, which I think he's, like, particularly good at, I think the thing that
for him, people don't realize about him is he's just inherently incredibly
curious about people.
He's just really just wants to know what somebody else does, who they are, what their story
is.
And this is not some like, I'm going to spend 10 minutes letting them talk.
I'm going to spend 10.
He often never lets the other person talk.
But when he does, he's truly.
But he is truly curious about who they are, what their story is.
And he will ask these like, and I've seen them, you know, by now we've known each other for like 20-ish years.
And this is every dinner, every event.
This is just how he's wired.
And so you just can't fake that in like building out a network.
He's just, he builds a network by just wanting to know who these people are.
Thank you.
Thank you.
That's beautiful.
The woman I married, ladies and gentlemen, right there.
You marry the right person.
Everything else becomes.
I haven't talked about this before, but I'll keep some of this slightly hidden.
But I think the heart of it is I'm just curious about people.
I'm just dumb about a lot of things.
And I don't mean sort of this is false modesty way.
I'm like, I know a lot of folks that's smart.
Like, Lini obviously is so much smarter than me at writing a subsection letter, right?
It's just evident.
Andrew Huberman is greater like, you know,
Brand Armstrong, get it building a crypto company.
All these books are evident.
And what I, but what I realized is a lot of folks sometimes just want to be with other
amazing peers.
And one sort of hack I, you know, I built over the years.
I was like, all right, let me just bring interesting people together.
So I bring them in, let's just say, various kinds of online communities.
They're probably over like 100 at this point.
And I say, okay, you know, I'm, you trust me, you trust me.
And, you know, I make the rules.
I'm no one's, you know, everyone kind of keeps some level of confidence.
Everyone's a peer.
They're all accomplished in their own way.
No one's rude or mean.
It goes off the rails.
And so I kind of, I'm a party host.
I'm like, okay, listen, nobody's going to get super crazy over here.
But I'm also curating.
I'm like, well, I need somebody super thoughts.
I need somebody who is a little controversial.
I need somebody who's funny.
I need somebody who's like a celebrity.
I'm trying to put together engineer and the right vibe or the right atmosphere, but digitally.
I'm very anti-social in person.
And then, you know, and some of these just happen over time, right?
You put a group of people and they hang out online.
And over times, you know, you have a very famous CEO getting, becoming best friends with somebody in their early 20s who's like, you know, just getting started.
just because they are in the same space together.
So I love creating those online spaces.
And I think it's kind of like something anybody here listening can do, right?
They just take some of your favorite people, you know,
stick them in a WhatsApp group or a telegram group or a Slack channel,
which is, by the way, Lenny Slack, highly, highly recommended.
Lenny's great at that.
But yours has hundreds of thousands of people.
And I think sometimes there's an intimacy from having smaller groups, like five people,
10 people, like a shared space.
And then kick it off.
And you'll be amazed of after a year.
or two of how much intimacy and how much connection where I you know sometimes people open up about
you know like losing the jobs or having a divorce or something really personal and intense just because
of the chat trust and you know and I think there's something very heartwarming and fulfilling about
being able to facilitate some of that I want to dig into that a little bit more you've built these
incredible communities and you talked about a couple and Artie I know you also built like
Facebook's early community products and clubhouse obviously if you had to pick like one or two
things you've got to get right with a new community that you're just forming. What do you think those
two things are or one or two things? Find the niche. Like start really small and find the niche. Like I think
oftentimes I've seen founders, other startup founders and I invest in advice in a lot of like early stage
companies. I went through Y Combinators. So I go back to YCE as much as I can and like go help out folks. But
oftentimes I'll see people starting companies or founders coming in and being like, I'm going to build this
product that is like going to cater to this community. I'm going to build this like world's
largest community off this kind of thing. And it almost like starts at this super scaled version.
And then they set themselves up for failure. You're almost better off doing these small niche,
you know, non-scalable things to go find these like oddball set of people who are doing this
or are really interested in this one thing and kind of scale from there and grow from there.
And I think that's like one big thing that when you're starting to build a community, don't start to build this super scale.
Community start with like a few people who are passionate about a particular problem and want to get together kind of thing.
Start there.
Two, I think people, and this might be like a controversial thing, but I often think people don't think through monetization.
If you're like a community builder early on, start thinking about if you're like truly focused on this as a business, how would you actually make money off of it?
Oftentimes they'll like hit some sort of scale and be like, crap, now what do I do?
and then they like try all these options
they will have some churn and then they're like oh no
but I thought this was a very
sticky community and like yes but it's
not as sticky as this
particular price tag and so
you have to kind of start thinking through
if we hit a particular velocity what is that
going to look like what are the things that I'm going to
unlock and think through monetization
a little bit ahead of time before it
comes in and becomes a crutch rather than a weapon
that you can go leverage but I want to say
Arthi you know it's kind of the creator of Facebook
stars and of so much of the thinking
there and I can go super deep on this.
I have like a, I co-send everything she said.
I have a slightly different framework.
First of all, I really don't like the word community.
Because the word community, like the word networking, like word platform is a little abstract
and it can meet a lot of things.
And I like to think of things like a dinner party or church or things which seem like
more tangible and people know, I know exactly what that is.
So when I think of a community or starting one, I think first of all, it's like a party.
And you're first starting off like, all right, what is the wife?
All right.
In the sense of, you know, for example, in this also every social.
media platform where if you can be a crazy people are dancing on bars, you know, having a great
time getting really drunk party, or you can have a really formal dinner where everyone's seated,
there is plates with name tags and, you know, there's a clinking of glasses and you have to dress up.
And they're both fine. They're both, you know, fun in their own way, but you need to tell people
as a host which one it is. And by the other, I think one of the things that Twitter didn't get right
in the original days with some of the other apps did, it never told people what kind of party it was.
It was like, are we going to a Michelin Star restaurant where it's sit down or it's a sports bar after the soup bowl and you can go crazy.
And if you don't do that, people make up their own rules.
That's number one.
The second part is as the host, you have to curate the original set of people and you need a mix.
This is super important.
I think sometimes people do this thing where they either optimize for quote-unquote interesting famous people or they get, you know, the most talkative out people.
And I actually read a bunch of books on like hosting great dinner parties.
actually have some interesting suggestions there.
And you'll say, like, well, you need a mix, right?
You need, you know, for example, in any organization, like, let's say you're the VP
that everyone knows about, right?
But that VP doesn't have the time to maybe participate on a WhatsApp channel or Slack channel
and, you know, chit chat all the time or show up everything.
And then maybe you need the really boisterous young BD exec who's out and about
and meeting everybody.
You need that person.
You need somebody who's quiet and thoughtful.
You need to merge different kinds of energy.
And that's almost an alchemy.
And that's more art than science.
You have to start there.
Third, I think is as the host, you have to have a sixth sense of how is a community feeling at any given point in time.
Are two people dominating the conversation?
That person hasn't said anything in a while.
The one of the things I like to when somebody joins a group or one of these places, I'm like, I try and get them into a question which they will feel happy about.
Because you know what happened?
The very first time you walk into a party, you look around, you're like, I don't know anybody here.
Oh, gosh.
Okay.
I know this one person and, you know, I'm going to go like talk to them.
And you just feel nervous.
So I'm like, I'm trying to break that.
I'm like, hey, you know, for example, if you walk in a day, you're like, you know, for example,
a place and nobody you didn't know but lenny's actually very you know good at being social but i'd be like hey
lenny lany has one of the most popular things on subject and he just wrote like i'm just giving an
opening to you to feel comfortable and that's another part the third part i love is like rituals and you know
liturgens do a great job of this which is do something every month i used to like there's a little group i host with some of my friends and during all of
of COVID we did a zoom meeting every tuesday evening and that was a ritual it had nothing it just
zoom meeting a bunch of friends people were just bring like their glass of wine or bring their kids
in and there's no like structured agenda but people started looking forward to it through the
pandemic and stuff and we would be like oh my god it's Tuesday like you know this evening we're
going to go do this thing and it was a really great way to go build that community and I totally
agree with that yeah but Lenny's done an amazing job on it on his slack I see it uh the other
interesting tension and challenge is how to grow it because I think there are interesting by like a
four person dinner very different from an eight person dinner in
know, very different from a 20-person thing where people hang out, very different from once you start
getting hundreds of thousands. Like the things you're willing to share, worrying about being judged.
So I'm always trying to create more intimate different spaces. And that's a whole other topic.
So I think if you're trying to start a community, though, I would say picking the right people,
setting the tone, being really part of it yourself. Like, that's most of it.
Amazing. There's so many little nuggets of advice there. I feel like we could do a whole other episode
on just community building strategy.
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I want to go back to a topic we touched on that I think is really interesting, which is
building a brand and putting content out and that kind of thing. I think a lot of times people hear
that like a first year PM and they're like, yes, I'm going to start tweeting. And then it's like
such cringy, useless stuff and nobody needs to hear from them because they haven't done anything.
And I guess I'd be curious for your take on like what is your at what point should people start to put things out?
How do you know if like this is cringy and like nobody wants to hear this stuff?
Like great PM ship like these very cliche things come out.
You know, there's like hundreds of Twitter accounts.
People are just tweeting these things like, all right.
Like how do you think about that that thing?
I actually disagree with you.
Right.
And I actually think everyone should, well, disclaimer, I work for a form as an investor in Twitter,
but I swear that's not why I'm seeing this.
People have heard me say this for years.
And substand.
Everyone should tweet or everyone should post on YouTube or post on Instagram or in a
and it doesn't matter how young you are.
Because I actually disagree with the few things, which you said, which I think is a great
point, which I think a lot of people feel this.
One is that you need to have hit a certain bar of accomplishment or interestingness
to say something.
Strongly disagree with that.
Second, the things are cringy.
I don't think anything is cringy.
I strongly disagree that too, right?
And I think these are both interesting.
Earthy space is great.
I feel like Ferram's bar is so low.
This is really important because I think what stops a lot of people is I've had probably
100 plus conversation where somebody who's interviewer comes to come to me and they'd be like,
hey, I want to do get on Twitter.
I want to write content or I want to start a substack or I want to do a podcast.
I'm like, great.
But I don't know what to say.
I look dumb.
I don't want to get judged.
But I'm like, no, you're so accomplished.
and it is the fear of being judged that so often stops people.
So whenever I hear that word cringe, I'm like, no, no, no, that's actually fine.
You're fine.
You figure it out.
And here's why I say that.
Number one is what the most important thing.
And if, anybody is if you just remember one thing from this whole thing is just get started and do something every single day.
And this sounds so basic.
Like, I think I have this running joke where somebody, it's like, it's like diet and exercise.
It's what we say.
It's like, we don't talk to people about how do you get healthy and you have like, you know,
so many like, you know, the hundred different, you know, things you can do or podcast you can listen to, but most of it's like, well, that next.
And with creating content, that next is you just write a piece of content every single day, right?
Because what's going to happen is it builds muscle, it gets you familiar with the medium, and you start understanding what works in that medium and what doesn't.
And you start building reps.
You know who never works out, in my opinion, opinion, is somebody who think for weeks, build up an amazing tweet strong, block post, newsletter, whatever it may be, and then stops.
Because, you know, the effort is so high.
So I'm like, one, do something every single day.
The second part of it is I actually think there's that you don't have to talk about what
you're accomplished.
You only have to talk about you.
And by the way, this is going on very fru-frou, but you are the best you out there.
And so for example, like let us see you're a 21, let's say you are a 21-year-old PM,
fresh out of school, first year.
By the way, we were all that, right?
I was a 21-year-old PM at one time.
You know, Lely would have been to lots of others.
First, there's a lot of people who have been to a journey and there are others like you.
Second is you just talk about your journey.
Talk about what you're doing.
Talk about what you're doing, talk about what you're learning.
Because what often you're trying to do when you're creating content is to build a relationship with people.
So when Charlie DeMille, you dances on TikTok, she's not saying she's a professional dancer.
She's saying, like, I'm relatable.
I'm like just like, you know, somebody you would be friends with next door.
I'm just like you.
And so then people start connecting with you on that front if you're authentic and you're doing a good job.
and so everybody listening to this should be able to create content.
Okay, so the only place where I disagree, I think this is all right, but this is a bit like,
you know, we are Asian, we are, you know, we have this very Asian parent thinking.
There are no participation trophies.
So if it is cringy, you should at least acknowledge that it is cringy.
It's okay.
Like, I think at the end of the day, you have to persevere.
Like, I think I give a lot more votes to like people who are just persevering and showing up every day.
but I do think there should be a level of self-awareness for people where it's like, man, this is not great.
I'm not getting any traction.
Like, I need to improve on things and keep building on it as opposed to being like, I am the best me ever and just keep putting out garbage.
Like, don't do that.
Like improve on stuff because there is such a thing as bad content.
You know, I agree with you.
I agree with you.
But I think when people mean cringy, okay, I see this, right?
What people think when they say cringy is like our peer group thinks that this content is too basic.
Everybody has that, whether you say it out loud or not.
Well, I'll give you straight, right?
So I spent years, I'd be like, I'm a PM leader, right?
I'm running an organization.
I should write smart PM things, right?
I should write the kinds of things that Lenny did.
For example, I'll say that Lenny's post the other week from dual lingers, VPA.
I was like so jealous.
I was like, man, like this is a kind of content.
It's amazing.
Bangor post, right?
And but the problem was, when you start doing that, you start censoring yourself.
And I'll say, I've been a lot of a lot of posts over the years.
And I'll try and sound smart.
I have a great intellectual framework.
and some of this work.
But you know what my most popular post and TweetStum of all time is?
It is how to write a cold email.
And you know, when I wrote that TweetStum, I was like, man, I'm going to sound so dumb.
Because everyone, really doesn't need to know how to write a cold email and neither does the VCs I work with.
Everyone knows that.
But the thing is, what is obvious to you and may seem cringy to your peers is definitely not obvious a lot of people and they will connect to you, they will relate to you.
So whenever, you know, when somebody says like, well, I might think, is it too basic?
How do I get started with my job?
I'm like, no, there's a lot of people who this is not obvious to.
And I'll just put myself out there.
And what's the worst thing?
Somebody thinks you're a moron?
That's fine.
You know,
you just put some new piece of content out there the next day and they'll fix it.
Or you can just ignore that.
I think there's a lot of really good nuggets here.
I think the only area, maybe we disagree and we should move on, but this is some good space.
Let's just say.
Come on.
Your podcast is too friendly otherwise.
Let's see.
My feeling is, I think, for like, helping you do better work kind of content.
Like entertainment, anyone can do.
No problem.
You know, you could be awesome at it.
I feel like you need a.
do something in your career first before you can start speaking to.
Here's things I've learned and here's what works and here's what doesn't work.
I think I wouldn't spend a lot of time sharing all your wisdom before you've done a thing
and been successful in some way.
Yeah, I actually think you make a very interesting point, which is I think a lot of people
online LARP, live action role play as somebody else, right?
Which is, and this is very, which is like you trying to project a persona or a career
point that you're not at it.
You know it.
We know it.
you probably say, and also for that kind of content,
you can,
everyone can tell, right?
Like,
I think it just comes off as like not authentic.
And so,
I mean,
I feel like the universe figures itself out over time,
but I do think there is a level of like,
just because Shridam thinks no content is cringy,
does not mean people all feel that way.
Like, you know,
you can't just magically just wipe that out.
I feel like everyone just feels that way whether or not you say it out loud.
I do think there is a process of iteration and acknowledging that,
yeah, okay, this is bad, but I'm going to put this out there anyway, and we'll just keep working on this and coming back to it.
I really appreciate people who would just do that and just keep coming back to it every day and like Rocky style like chip away at things.
I really have appreciation for those folks because it's hard.
Like everyone's, I've realized over time that everyone is deeply feeling as of their impostors.
And we talked about this right.
You know, imposter syndrome is so real.
It is so gut-wrenchingly real that it's not just like,
every like one person, it's like most people, I think.
So to be able to overcome that threshold and kind of look at your amazing peers and
your seniors and everybody else and then still be able to put yourself out there.
I think we have to like really appreciate that and kind of help them go iterate and just
get better over time.
Yeah. I agree one tiny story before we wrap on this topic, which is I was talking to somebody
who sort of, you know, four or five years into their career as a PM and they didn't
this post on LinkedIn, which is full of Kingji content, by the way.
Okay, let me say.
LinkedIn has a lot of Kingi.
Wow, look at true.
Sorry, LinkedIn, folks.
And it was one of the things like, how do you said product strategy as an organization?
And I was like, I call him, I was like, dude, come on.
Right.
Like, you're four years into your role, right?
Like, nobody believes that you actually are driving this from a place
who are actually really knowing it.
And that is fine if you're learning, but, you know, you're trying to project this person or not.
But the thing which I was talking to him, I was like, I know you've done this amazing deep dive
on this other niche topic.
You've gone out, you read all the posts.
Go right about that because you are an,
expert legitimately in something you think is niche as opposed to a fake expert on this other
thing you want to be. And so he went and wrote his follow post on something very niche and
that went really popular. Because the truth is, there's not a lot of great content out there,
especially great content from people who actually done the thing. You'd be surprised how niche you
can be, but you've actually done the work, talk to a people, aggregated some posts.
You know, people come seek you out and you don't have to do it. So,
Anyway, so yeah, lots of larking, lots of cringy LinkedIn content for sure.
Just to close this out, I 100% agree with the idea that people should be just trying stuff, writing, sharing stuff on Twitter, LinkedIn.
Just like, get it out of there.
Don't like be afraid because that's how you start down this road.
I was going to go in a different direction, but you mentioned imposter syndrome.
And I'm curious, have you two dealt with imposter syndrome?
Oh, yeah.
We have.
And I don't know about Shredam.
Shredham comes off as so much more confidence and confident and has so much gravitas.
that nobody ever thinks of it.
But yeah, we both do.
We both deeply have imposter syndrome.
We still, like every single day, you know, anything we do.
Like, you know, we look at ourselves.
We are creators.
We have the show on YouTube.
And then we look around at everybody else who have like, you know, millions of subscribers
and followers and everything.
And we're like, why are we creators?
We should just, this is not a thing.
Like, we should not be doing this stuff.
I just think people haven't been honest with us on how much we suck, you know?
It's like you have these like loops in your head.
And then every once in a while you'll see a comment being like,
this was amazing. I just had to like stop doing what I was doing to listen to this whole thing.
It was so valuable for me. And you're like, oh, okay. Like, you're not all the bad. That's, I think okay.
So, yeah, we go through this a lot. I particularly had, for the longest time, like, had like really severe imposter syndrome through like school, college, you know, getting into like Microsoft.
Like even after I got through the Microsoft, which was like, we were like one of the youngest product managers there.
I still was like, oh, you know, someday they're going to figure out that this was all,
they'll know the real me and they'll be like, oh man, we made this mistake with her.
And it was just such a real crippling thing for me.
It took a very, very long time to feel like, even now I feel like maybe it's not 100% true,
but I can kind of see the gradients there.
So yeah, very real thing.
Yeah, it's so true.
I have a hack or a technique of how to get over imposter syndrome.
But I'll just say, and this is just, you know, if folks here feel it, every new job I've been in, I've always felt that I didn't deserve to be there.
And I mean it generally, when I was at Joint Microsoft, I was a young student.
I was like, I don't know anything.
These folks are professional.
I've been doing the job for years.
When I moved to the U.S., I said, look, my accent is super intense.
I'm Indian.
These folks have been doing this for many years.
They have very different lifestyles.
I don't know what I'm doing here.
When I moved to Silicon Valley, I got no hired by probably four or five different companies.
And one of them told me, you work for Microsoft.
off. So you don't, like, you can't really cut it in Silicon Valley because you're from Seattle,
which I'll never forget. And, you know, I look at the person from LinkedIn from time to time.
I'm very typically like, well, I've cut it now. I'm very petty that way. And then, of course,
and then, you know, when I start running large organizations, you know, like several hundred people
or more, I was like, I've never done this before. I'm in a meeting. Everyone's looking to me.
Do they know that I'm not done this before? Like, you know, like, because I've done this before. And I can they tell?
And it's every step of the way.
So it is personally every step of the way.
And in the beginning, it is quite crippling.
But over time, you build things to help you.
And I think for those listening, if you feel this way, the thing I've learned to do is you have to kind of retreat to a place where you feel real mastery of.
So for example, when I was at Microsoft, I was like, well, I don't speak language very well, English and I had an accent, etc.
But I knew that I was the most online developer person out there.
I knew every single online community.
I was very plug-int to open-source.
So in every meeting, when the topic would come to like, hey, what is happening in Ruby on Rails?
I was like, I know this better than everybody else.
And I learned to put together a presentation because then you start with the base of something that you feel super comfortable in and you build from that.
And what do you realize when you build from that is you are like, oh, actually, you know what?
People really respect that and they react to that.
And I also learned not to do other things.
Like, for example, for them for years where I would listen to people from.
from like a certain academic background or like, I wish I could do slide decks like they could.
Or I wish I could like, you know, have these introsite.
But I was like, that doesn't really matter.
You just need to come from a place where you are confident you have done the work.
So if you focus on listening and you feel imposterous to them, right, next time we're walking to a meeting, just think about, okay, this is a place where I know I spent so many nights and weekends.
And it can be super tiny.
It can be like one little button, one, one customer, but you've done the work.
You've had multiple conversations.
It is protein, right?
And you start from there.
You talk about that and you build up from that and you will feel comfortable.
So I've done that in like pretty much every role now.
And I still catch myself.
Yeah, I think for me, when I was the first time founder,
I definitely felt that way.
And there was all this at that time,
which was conventional wisdom.
And look,
nobody we knew at that time were like founders.
Like it's not our friend circle.
They all worked in like medium to big companies.
My family,
nobody has ever been a founder entrepreneur.
It's not a thing.
And so when I started this,
I was like, oh my God, I'm making a mistake.
But then you read all these people tweeting or writing posts
being like, if you're a founder, you'll be really good at, like, fundraising.
This is like, you know, best founders learn how to, I sucked at fundraising.
I was so bad at it.
It was like, it was just like, oh, you know, you have to like be able to tell your story.
I tried.
Like, you know, I think we had like, I emailed like 250 founders, took 85 meetings and like 50
plus second meetings and then got like 30 checks.
Like this was like my seed round, which took like eight months to close or something.
And I was like, oh my God, I'm so bad.
at this, I should just give up right now. And then I was like, I started building this startup and I was
like, actually, I'm really, really good at understanding customer acquisition and like really trying
to find creative ways to cheaply acquire customers. And I kind of started like putting together
playbooks on like what I can go do there. And I tried this, I tried this. Then I started talking to
a few of our own investors and I'm like, I don't know if your portfolio companies you are finding this
useful, but I tried these tactics and they were like, oh my God, I'd never heard of that.
And so I realized that that's the one place I could be really good at and I can grow my
business in a really profitable way very quickly.
And then like investors started like talking to me about like other companies and all of
that stuff and it became like a thing.
And that helped me get more confidence over time.
I was like, who cares if I can do these like other things?
I can do these few things and this is really, really important to like build a sustainable
business.
And I think I can do that.
And that for me, like, kind of helped me get over it.
It's not anyone telling me, don't worry, you'll be good at it.
Like, that never helped.
It's just I had to do it myself to figure it out.
It's interesting.
Both of your pieces of advice is find the thing you're actually good at and then just
lean into that as much as possible.
That's something I learned from an executive coach I worked with once that you have
strengths, you have weaknesses.
You can accomplish almost all the things you want to accomplish through the strengths,
through the lens of the strengths without using those weaknesses as much.
Right.
And that really was pretty transformative.
of such a profound point and I wish somebody had told me that earlier in my career
because I would get early maker I would get all this other ways like oh she I'm too loud
and too boisterous and the thing is nobody I know has ever become successful by trying to
fix her weaknesses it's just impossible the only way you you know you succeed is one you
might need to mitigate some of them especially if they're really really holding you back
but you have to lean into your stance so which is kind of a weird thing because I think when
we do performance feedback it's feedback and so much time we're like well these are all
good things and let's talk about the ways you can improve it's almost a flip time and like i think
if you're doing performance feedback you're like well these are things you're really good at let's make
you even much better at that right like let's make you fly faster run harder right close the deal right
better code oh yeah and some people are mad at you for these things you should watch it and maybe
fix some of it's really bad but that's not what's going to pull you ahead it's the superpower that's
going to really pull you ahead let's focus on that yeah the way i think about that is you want to like
the weaknesses can't be liabilities you can't just get on a stage of
and melt and explode, but you don't have to be amazing.
As long as you can email really well, right, documents really well, communicate in other ways,
if that's a strength.
One last trick while we're on this topic, I was just reading Hunter Walks blog, and he shared
a cool trick for imposter syndrome, where you just have to ask yourself, am I so good at
pretending that people don't see what's actually happening?
Like, am I actually that good to being this imposter?
Like, probably not.
Like, people can tell.
And it's really unlikely you're actually an imposter.
Also, by the way, the reality is, and there's a cliche is people are just not thinking
about you. Right. That's true. Yeah, you're giving yourself, you're giving other people too much credit
that everyone's focused on somebody else. Everyone's so busy focusing on themselves and their own
insecurities and fear and just like living life. And like, you know, like think about ourselves.
Like, when's the last time we thought about somebody else and were like, that person, probably an
imposter? Like, we just don't have the time for it. I've been thinking about me this whole time.
I'm not surprised. It's hilarious. This, um, there's something I will,
Actually, along these lines, I was going to ask you about, I remember Shriaram, when you were just getting out of the companies you worked at, you kind of made this point that you were like an IC and you were in these meetings where people are reviewing your work and they're like, and then all of a sudden, you're the person reviewing all their work and making the decisions.
And no one trained you to be that person where you're like, oh, my God, I'm that person they're looking for for all these answers.
And I'm curious just how you work through that and what advice you'd have for people that are maybe going through that transition.
Yeah, it's a good question.
First of all, it's kind of a jarring change because you're realizable, I have power,
but I'm also like called upon to do a bunch of things because no meeting, let's call an executive.
Let's say, and you are the exact present thing, right?
It doesn't really matter what your title is.
You know, all of a sudden, you're having to do a bunch of things.
You're making decisions, but you're also providing feedback sometimes explicitly,
sometimes implicitly.
You might piss off somebody by naming somebody and not naming the other person.
You might piss off somebody by not inviting them to the meeting.
You might have to feel like, well, I really want to overrule this.
person, but if I do, they might get mad at me. And there are so many different things which you have to,
you know, keep in your head as well as like, is this a right path for the team, for the company,
or whatever the situation is. And it can be really overwhelming. And, you know, I learned a lot of
how to do great exec reviews from my time at Facebook, from Zuck and from Andrew Bosworth.
Under Bosworth has some great posts on the site, boss.com about how to do reviews. And I'm trying to
get him on this podcast, by the way. He's great. He's fantastic. Let me know when you have
I have some questions.
I get you to ask him.
But boss had a few ways of thinking.
First of all, let's talk with Zuck.
I think I loved about Zuck's executive views was that it was clear when you
walk in the room that you are talking to one of the most powerful people on the planet.
But what he did, which not a lot of other people in his position do, is he would tell
you what the rules of engagement were for every meeting or reputation.
He'd be like, look, I'm going to give you a spectrum of, hey, how much I care about this
topic.
Everything from, I don't care.
I don't know where you're talking to me.
to I kind of a cat a little.
I kind of cares.
So I'm happy you getting this update.
I really want you to do this.
But you know what?
If you overruled me, that's fine all the way to like, I'm the founder.
I'm the CEO.
Just do this, right?
But he will make it clear where he stood on the spectrum.
The second thing he would make clear is why he believed the things he did.
Like, for example, you know, the very first time I pitched him on what is Facebook audience network.
And which grew into like probably one of the largest adnetworks on mobile.
He had all these ideas.
He was like, well, I don't, he was like, we shouldn't do an ad network.
because, and he had all these opinions on, well, mobile ads look terrible.
They are spammy, X, Y, and Z.
But he was really articulating those to you and also saying, well, if you can prove me wrong on these legs of my logically, I will let you overrule me, unless, you know, I have a strong opinion.
So you could, when you walk to meeting, you're like, well, I know the framework.
I know what the dance is to convince him or maybe there's no shot of convincing him, and that's fine.
Now, he's a CEO and that's fine too.
So I really know, so it's so important to clarify for your team, the framework.
you're operating in with you.
And it's also maybe a clarifying function for yourself.
So how do you actually feel about this and why do you feel like that?
That's number one.
The second part of it is inside a meeting is there's a few things I think you need to do,
which is like clarify what kind of meeting is it.
Is it just an update?
Great.
We're going to get an update.
I'm going to listen to you.
I'm going to applaud you for job well done.
I'm going to send you on your way.
Or is it a decision?
In which case, what are the pros, cons, etc.
There are some real big failure modes where one kind of meeting slides into another kind of meeting
where somebody's like, why are we doing that?
Is that a thing?
And then somebody else starts fighting on.
People are like, oh, gosh,
like we shouldn't have brought this topic at all.
And everyone,
listening to this has probably been to one of those meetings.
There's also something else which teams sometimes like to do,
which is they be like, hey, we have a hard problem.
You don't know what to do.
And they'd be like, they're trying to kind of push the responsibility of the
decision from them to you, which may be fine.
But if you want to, you want to be like,
you should be like, hey, are you saying that you can't make up your mind
and you want me to make up your mind for you?
You don't be very explicit, right?
because often you like I've seen this when they're hard decisions teams are like ah they're exactly
strongly we don't know what to do and they kind of want to push the accountability to you and you have
to watch out for that a lot uh there are a lot of hygiene things we think are very important for example
send out a pre-read before make sure the right kind of people the right people in the room not
everybody but not missing out key people make sure you're paying complete attention make sure
everyone gets a chance to talk which i by the way i was really bad at um and
And, you know, those things go a really long way.
Oh, and one final thing, have a regular rhythm to those.
So you're doing this like every month, et cetera.
What I hate, I stole this line from Gokal Rajaram is the phrase hero meetings, right?
All of us have been this, right?
Which is like, there's a big thing.
There's a big review.
It's probably a go, no go.
Maybe it's career limiting.
Maybe it'll get our team funded and everyone's stressed out.
You spend two weeks working on a deck.
And the first 20 minutes, the condition goes totally sideways because that exact thought of something.
Every one of us has been one of those.
Those are bad, right?
The way to fix that is to have like a regular checking.
So you're meeting every single week and it becomes like you're not spending weeks.
It's a muscle.
It's the rhythm of what you do.
And those are things.
Sorry,
I went on a bit of a speech.
What I was thinking about is you two have worked in basically all the big consumer companies.
And coming back to Imposter's syndrome briefly,
what's like the worst product you've built or the biggest failure you've each built?
And what did you learn?
Oh, man.
Startup style.
At a startup, I tried all.
kinds of things, right? Like, we just, like, kind of grasp it straws and build whatever. So I remember,
and also I think you, I felt kind of victim to, like, a lot of startups do this where they'll
see some theme that has become a meme with investors and they'll be like, I'm going to go build
that company. Like, I'm just going to like take the technology, adopt it. And now, like,
you're kind of start of seeing that with like AI now, whereas like everything's now an AI company.
Of course, like everyone's incorporated AI. Part of it is like you get it. Like, you kind of sort of like
want to be in the game and be cool.
But if it doesn't really fit with your product hypothesis and thesis and what your
customers are asking for, don't fall for that fad.
And I did stuff where I totally fell for the fad.
I think I had like a consumer electronics e-commerce, you know, like a machine learning model
where we like rent and then recommend the right things to go by.
But then we were like, oh, Uber's like doing this whole like Uber X thing where it was like
people having their cars and they could like do this thing.
And I was like, well, and at that time, I think this whole like shared ownership of stuff
became such a big thing.
And I was like, oh, I'm going to do that exact thing where it's like less, you know,
we were at that time we were partnering with like Best Buy and we were like, well, we should
do this other side product, which is like people's own stuff that they could like put up
on the site.
Total disaster because there is a lot totally different company logistics, everything.
Like you could build it out as like a different business.
but we had a small team which was like heavily focused on this business,
which was already doing pretty well.
And then we were like,
had to like fork all of that effort to go build this other thing,
which required like different skill set,
different fulfillment, technology and all of that.
And so we were like,
okay, disaster.
So we pulled the plug on it like many months in,
but we should have done it a lot sooner.
What did you learn from that experience other than pulling the plug sooner?
Yeah, don't fall for fads, right?
Like it's like, do the thing that your customers are asking for
and are willing to pay for or even,
not even like what your customer is that asking for,
but if you have something that is working,
don't get distracted.
And it just,
it's very easy to be like,
I'm going to build this five other things
and it's all going to like a crew value.
And I literally talked to another founder last week where they're like,
but I'm building this consumer thing,
but I'm also going to do this SDK so I can go partner with these other companies
and do this B2B thing.
And I'm like,
but you are four people.
Why are you doing that?
That's crazy.
Like,
but imagine catering to 10x the market.
And like, well, but you're going from, you know, a consumer payments thing to something like Stripe.
And that's like a very different business.
So do you want to go do that and go have that like trade off conversation?
So yeah, that was one big learning.
At Netflix, we tried this out.
We knew it was an experiment.
This was like before Netflix was cool, like 10, 11 years ago where.
Like DVD pays?
Yeah.
So my job was to build like the streaming player software.
That goes.
That big deal.
Yeah, my job was to go partner with like Samsung and Sunni and Panasonic and build a software,
the SDK that goes into like TVs and set up boxes and Blu-D players.
This is before like international Netflix and original content like House of Cards and all of that.
But one of the experiments we tried back then was Netflix 3D.
Total disaster.
Like on 3D TVs?
That was another fat issue.
Exactly.
Yeah.
But you know, we had a lot of OEMs who were like 3D is going to be really big.
And you have to, like, go invest in that.
So I spent months trying to do this, like, left eye, right eye, codec and trying to make
this whole thing work with these, like, odd glasses, you know, sitting in your living room
trying to do, like, 3D content, which is really hard.
Like, I think we tried, like, seven titles, movie titles over and ported it over to 3D.
And I think this is such a great experience.
And we ended up, like, pulling the plug on it.
That one was like, we knew it was an experiment going in.
We knew there was, like, a good exit criteria.
But it did, like, it was kind of a failure.
Shri Rahm, I bet you're going to have a really good one.
All my products were huge successes, so I have nothing.
That's the other way I was going to go.
Yeah, what are you talking about?
No, I'll say, probably the very first thing I worked on, and it's complicated because I love the team, and I think we've seen great work, was we worked on something called Visual Studio for devices.
And the idea was it wish list for what?
Oh, sorry, Visual Studio for devices.
Oh, it's coding on your phone.
Yeah, well, 404 your phone.
And the idea was this was before iPhone.
This was the era of Windows mobile pocket PCs and Windows mobile smartphones.
Man, the kids listening to this, like, what's he talking about?
What was before iPhone?
Yeah, there was some.
And this was 2005-2006th, right before the iPhone came over the two years.
And we were fresh out of school.
Both of what was working on this?
And there was basically an ID Visual Studio and they had an extension where you could write code on a slimmed-down version of the dot-net framework.
And you would run apps on these small phones and the small pocket PCs.
And the team was fantastic.
They're all friends.
and without that, we don't have our jobs or carriers.
So that's not the point.
The point is, you all knew these phones were terrible and slow and awful.
But what we're told all the time was, listen, nobody can change this because the carriers control this market.
They determine what software goes on a phone, goes on a device.
So this entire ecosystem is all about competing with BlackBerry.
In fact, the code name for Windows Mobile 5.0 was Crospo.
And kind of a little secret, which I think kind of public now, Crossbow was a weed killer.
It killed Blackberry.
And so the whole idea was how do you kill enterprise,
how do you kind of go after the enterprise market blackberry and work with the carriers, right?
And then in 2007, CDRAs comes out and says, I have three launches for you.
Actually, it's one thing, right?
And that I remember texting my manager that I was like, you have to see this key, right?
Because it was so obvious that this thing was going to change everybody.
And everyone in the Microsoft was like, no, you know, it's the OE, it's the carriers of all the control.
Like, they will never let these devices a lot.
But actually it turns out that's not true.
I learned two lessons from that.
One is, you know, the market is bigger than all of you.
You can work with the amazing team.
You can work with A plus team, A plus company.
But if the market shifts, you can't overcome a bad market or a bad space.
The second part is at the heart of it, if you feel some product is bad.
And if you feel like this new thing, it's just better to use.
And you can just feel it instantly.
You have to follow the instant.
Because I don't have been like, yeah, the iPhone is cool.
It feels so much better.
but okay, maybe they're right.
Maybe, you know, it is the, you know.
All these people so much more senior than us.
Clearly, they've like put so much more thought into this.
Clearly, like, what do I know kind of thing?
And you kind of realize that like now,
I think over the, you know,
what we've done product for 15, 16 years now.
And we look at it and go, like we now have these patterns to go match against.
We know when something's like better,
when something is working.
When something feels like it's intuitive,
you kind of follow that intuition now,
then and not.
try and fight it and be like, but here are all these things where this is not going to get there
kind of thing. Like it just doesn't work that way the market ultimately wins. And I think when
you're younger, you should really trust your instincts. And instincts can mean, I just hear people
talking about this thing, this other thing a lot, right? Or I hear that other companies name come up
a lot. Or I try this thing. And you may not have the framework to articulate it and you may not trust
your instincts, but there's something there. And you should learn to listen to that voice.
you're like, why is that?
We're talking about it.
Maybe they're doing better marketing, right?
Maybe their CEO is better on Twitter.
Or, you know, they have Lenny Ritchitsky as an angel investor.
And, you know, or they advertise on your podcast.
There we go.
I try to get a plug in there, Lenny.
And everybody, you have to sort of listen to your instinct because you know,
there's usually something there to follow.
I only have two more questions.
One is you mentioned framework.
I know you have strong opinions on us.
Very specific framework.
Jobs to be done.
and I know you're not a fan.
What do you want to share about why you don't like jobs to be done as a framework?
All right.
I knew you were going to ask me this.
And I thought, you know, I was thinking like, how do I be, you know, kind of balanced.
Bombastic?
No, no, no, balanced and give like a measured answer and, you know, say, well, every framework is good and bad ways.
And, you know, there are good things and bad things.
And, you know, I could have probably given one of those answers.
No, I actually think the more fun thing you do is I'm going to say,
it, I hate jobs to be done.
I think it's a terrible framework.
I think no successful company has ever been built on top of JDBD.
And if you pick JDBD, you're probably doomed.
And here's why.
JDBD assumes that, let's go back to the canonical example, right?
And there's nothing Clayton who was a legend, you know, amazing.
The milkshake, right?
What is the idea of being the milkshake?
You are a person, you go into a commute and you're like,
hey, I'm going to, you know, I'm going to get this milkshake because it's the exact,
right quantity and same you on my commute, but they changed it up and all of a sudden, boom,
like, you know, it was not serving the job and look into the thing that actually it is serving
the customer firm. I'll tell you that's not how actual real companies work, right? Because in real
companies, there are so many different parameters. For example, maybe it is really, really hard
to go build that milkshake. Maybe there's another person who opens up across the street who builds
a better milkshake thing due to. Maybe the cup configuration in the car changes. Maybe the supply chain
for millchain changes, right?
But in my world, let me make this more concrete.
When you work in social media, there are often so many other agents in the system
where you can't focus on one person's equation.
I'll give an example.
When you sign up for Instagram right now, when you sign up for Facebook for many, many years,
Facebook knew that it needed to get you to 10 friends in 14 days.
If you got your 10 friends in 14 days, you're probably going to use Facebook.
So if you're going to throw every tool we have at our disposal, get you to 10 friends
in 14 days.
So if you sign up Facebook for many, many years, you'll get this little thing called
people you may know.
And you'll show you.
then you have this person who just signed up on Facebook.
Why don't I'm seeing this person?
It's not because you need a friend, because they need a friend.
So what Facebook did was it made your experience slightly worse
to make that person's experience slightly better.
This was performing no job for you.
It was trying to perform a job for them.
Was it right trade off or not?
I don't know.
We had this problem at Twitter.
The single best product launch for the last five years at Twitter
was the introduction of the algorithm ranking.
Oh, my gosh.
hearsay. Oh my God. And it saved the company. And power users hated it. They are like, I know how to
control my timeline. I know who to follow, et cetera, et cetera. It turns out, though, this is not built
for power users. It was really built to get for a regular person when they sign up for Twitter
to be able to give them a great experience because we didn't get the power users they already have.
And by the TikTok, really great example of that. So how do you make a trade off? Do you pick power
users or do you pick a regular person? What is a tradeoff between them? Jobs we done does not tell you
that, right? In fact, that even worse, like if you go sign up, let me tell you this. If you go look at,
if you go order a package from Amazon right now,
you know, five years ago or three years ago,
you got an email that you tell you,
what is that package,
what is in it and it's been showing up to us the last couple of years?
It doesn't. Why?
Because Amazon doesn't want Google to have that data inside Gmail system.
So it is, you know, for very, very valid competitive reasons,
trying to make your experience worse because that's the right thing to do for a company.
So real life and real product is all about these tradeoffs.
And whenever I've seen people trot out JTBD,
it's a tell that they actually have.
haven't dealt with a trade-off where you have to make one person's life slightly worse in one
situation for some other interesting dynamic.
Okay, I'll stop with my mini-speech.
This is my favorite part of the podcast so far.
I'm hoping people listen to the end here because this is-
I think, yeah, I think JTPD is the problem with that is just too idealistic.
And most frameworks are, but this one just takes it up a notch where it's like it's almost
meant for people who are so naive about product building, especially product building
at scale.
I think it might work for like the V1 or just like a high-end,
hypothesis that you're trying to go test out where it's like what is the core value that we're
trying to serve for this user kind of thing but really like you know we two v3 it kind of falls
apart because you have these super hard tradeoffs that you have to make and every company goes
through that so it's almost a little too idealistic in its thinking i think that's like the
biggest problem with it yeah look i was i was being a bit bombastic obviously you know and it does
have some we're going to edit this part out this is we know blah blah blah right you know it's
maybe useful in some niche case which nobody is
For milkshakes.
Right, for milkshakes.
Yeah, if you're starting a milkshake company, go for it.
But I'll say, so people have a good follow-on-should.
Like, what is the alternate, right?
If not J-DBD, like, how do we actually figure this out?
And I think a much better way.
And I really answer the early Facebook years, which is systems thinking, right?
Think of all the players in the system.
Think of all of their incentives and how they interact with each other.
So in that milkshake example, your car, the person, the competitor across the road, the supply chain,
the margin, profit margin of each person, the pocket margin of each person, the
podcast they have to listen to, what is each person's incentives that you're trying to drive and look at how they all work together.
So, for example, so then when you look at the algorithmic rankings case, sure, it kind of deprioritize a certain set of people, but it prioritizes other set of people.
And you could then have a much more rational discussion about whether that tradeoff is worth it, right?
Maybe it is.
Maybe it's not.
But it's a much better discussion that, well, that person wanted a milkshake.
You're not giving a milkshake.
Like, what do we do?
That doesn't help you at all.
And yes, it may be a good tool in ways that I absolutely have not seen so far.
but also the other tool I think I really like is first principles thinking you know it's it's everyone
throws it out there it's kind of become this cliche now but really think about it as if your product
didn't exist and if you had to start over from scratch would you build it the exact same way
for these set of customers like how would you think about it oftentimes people focus hyper
focused on competition and what other companies are doing that almost never matters like you know
other companies are probably looking at you and going,
what are these guys doing?
And you kind of have to look at it as all of these systems,
as Freram said,
but also really think about it as,
if you had to do this all over again,
how would you do this?
Like, is this the right way?
Or are you kind of just inheriting decisions over time
and just trying to make incremental changes in tradeoffs and stuff like that?
Yeah.
Like, I like that way more than like trying to think of it as a job
that a customer hires you to go do.
It just sounds like really.
really naive. It just makes you feel,
it makes you sound smart, I think.
By the, I'll give you an example, right?
Sorry, I'll just,
you stop.
No, no, no.
Examples is good.
Let's see what I think.
One last example, okay?
One of my favorite posts from learning in the recent times,
I don't know when this episode is going to go out is a dual lingo growth post.
Right?
I have been sharing it all the time.
It's actually one of the best posts I've seen.
Right.
What is the job that people are hiring dualingo to go to?
Help teach them a new language, right?
That's kind of sort of about, right?
Some version of that.
Yep.
But if you look at that post,
what actually saved the company.
So they tried
dozens of different things,
found their North Star metric,
you know, the current user retention rate.
Then they tried leaderboards, realize why leaderboards don't work.
Ultimately, it's tricks that worked out, right?
Tell me how do you use jobs to be done
to get to a world where like, hey,
we really want to show these fire emojis
and you need to kind of get that fire emoji every day
because what it's really getting at
is the sense of motivation, extra, right?
So, you know, there is no JTPD
brainstorming off-site that will ever get you there.
And what I've seen,
what I've seen quickly is almost always
when you get a great product breakthrough like that,
it comes from some one person usually having a product
intuition about something,
about the psychological thing that product delivers and systems thinking.
Those are the only two places I've ever seen it up.
Okay, I'll stop now.
No, that example is amazing.
I was going to talk about how I've actually found it
a little useful in my life,
but I think that's just going to keep us.
I was just going to ask you,
are you now convinced Lenny,
because Friram has spent 45,000 minutes just trying to tell you why you should not be using.
I'm just going to get canceled by Lenny's audience.
Lenny's audience, like, this is a reasonable podcast.
I know, hate this guy.
Right.
Like, you know, I'm ready to get it.
I think the, uh, JTBD, uh, industrial complex is going to come after you.
It's a whole mafia.
I think if you see a bunch of mass on subscribes.
I just want to say this is not on Lenny.
This is on Freram.
Yeah.
Yeah.
I'm going to, I'm going to get attacked by a bunch of, uh, you know, people who are really good at holding
off sites and, you know, framework.
Yeah, I think I find it useful in like specific cases, not like as a scaled product development
process, which I think which you've run into, or just a whole company's run by job to be done, right?
Every one paper is like, what is the job?
And you're like, the job is to get them to open that up three times more each day.
It's not a show.
Yeah.
Okay.
I know you guys have to run.
So I have one more question.
I have this kind of saying in my family that whenever we do something well, I'm like,
we're making it in America because we also immigrated from the Ukraine.
And as immigrants, you talked about your story of coming to America and clearly making it.
You're kind of both at the center of, I don't know, what's happening in tech, which is also at the center of the world in many ways.
I'm curious what advice you would give to immigrants in people that have moved here recently or even a while ago,
just like how to make it and be successful in the U.S., especially in tech.
Some of it's true I'm covered before.
Put yourself out there.
Don't be afraid to put yourself out there.
Oftentimes, like for us, it took us a decade plus to kind of feel comfortable doing that.
Because we came in, we look different, we sound different, we have strong accents.
The number of times I got told at both startups and before then, like, oh my God,
your accent is so, like, it's so difficult, I can't hear you, you know, or I don't understand
what you're saying.
I got told before fundraising that, you know, nobody will be able to invest in my company
because the accent is too strong.
Like there are all these, like, you already have these barriers, like virtual barriers and
your own head. And then you have the people coming and telling you actively that you are
different and you can't succeed. I almost now, if I had to do it all over again, I almost think
these differences are kind of what sets us apart and makes us unique. And you can do really
interesting things with them because you are going to a place where you are rare. And that's,
I think, a really good thing. So you should kind of like sharpen that rareness and do really
interesting things with it, whatever that might be. We have the show,
we have a good time show. It's Arita and Shera Ram's
good time show. And we focus a lot
on outsiders being
insiders or how you
started out as like for us, you know,
we are quintessential examples of that
where it outsiders to tech
to Silicon Valley to being in this world
and we kind of made it quote and quote
to being here. And we often talk about like
what it takes to like do that and whatever your
version of being outsider and becoming an insider
means. And for us like you know,
part of it is like not being afraid
to put yourself out there, power of cold emails, networking and being really proactive about
that. What would you add to that? Or how do you think about it? I think everything after you said,
I don't have much to add. I'll just say, if you're listening to this and you're a immigrant,
A, you're the right place. B, you know, you're listening to this podcast, leading this newsletter,
which is probably not your day-to-day jobs. You're already doing something right. So you're going
to make it. You're already putting us out. You're doing the right things. You're going to make it.
What a beautiful way to end it. Two final questions. Where can folks find you online? The Good Time Show
and you know on Twitter or wherever and then how can listeners be useful to you too
they can find us online jdbd sucks no no sorry that's my all the the day well uh we are on pretty
we are at the and sridram.com so go uh that's kind of a home for our podcast uh our show but
to go subscribe there but you know you can find us everywhere we are on youtube at again rthian
stream you can find us on Spotify podcast wherever you get
your daily milkshakes slash podcast and also on Twitter and RTR and Sri Ram K.
Amazing.
How come people be useful?
Yeah, yeah, yeah.
I would say, you know, this is going to sound like a cliche, but my job is fantastic in a way
where if people are building amazing things, I benefit.
Because if you build amazing things, odds are you're going to build a great company
and then odds are that I'll have the chance to maybe invest or one of my partners.
consummate invest and hopefully you make a bunch of money out of it.
So just go out there and build things.
Tell me about the things you're building and also just reach out, right?
Just reach out. Say hi.
Yeah.
If you're, okay, let me put it.
If you're, if you listen to this, right?
Send me a DM.
Send us a DM and send us an email and we will respond.
If it is JTBD, hate just send it to him, not me.
Just keep me out of it.
Yes.
But for everything else, if it's a nice note especially, send it to me.
I will read it.
Yeah.
All right.
Yeah.
We'll be ready for some DMs, both of you.
Thank you again for being here.
If set the bar high for our first duo guest.
Thank you again.
And goodbye, everyone.
Thank you.
Thank you.
Thank you so much for listening.
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