Lenny's Podcast: Product | Career | Growth - How to launch and grow your product | Ryan Hoover of Product Hunt and Weekend Fund

Episode Date: August 7, 2022

Thousands of new products launch each year, but very few make it. Ryan Hoover has seen thousands of products launched over the course of his time running Product Hunt, and through his investing, and i...n this episode you’ll hear what Ryan has learned about launching products, growing products, and raising capital. Plus, we play a made up game called “What would you rather upvote?” Join us.—Thank you to our wonderful sponsors for making this episode possible:• RevenueCat: https://www.revenuecat.com/• Flatfile: https://www.flatfile.com/lenny• Lenny’s Giveaway Bonanza: https://lennyspodcast.com/bonanza—Where to find Ryan Hoover:• Twitter: https://twitter.com/rrhoover• LinkedIn: https://www.linkedin.com/in/ryanrhoover/• Website: https://www.ryanhoover.me/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• Twitter: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:[03:23] On being a tech celebrity [09:02] Using Twitter DM’s as a content machine[11:15] The questions most founders ask [14:48] When should you start a company?[18:28] Would Ryan raise money for Product Hunt if he could do it again?[21:48] When should companies launch products?[24:52] What makes a launch successful versus not?[26:27] How to get to the top of Product Hunt[30:01] What skill is most helpful for moving into investing and venture capital?[31:39] What Ryan would do differently if he could re-build Product Hunt[38:57] What matters most in life[43:13] Which ideas Ryan would upvote[48:05] What founders of consumer companies do to succeed[55:33] Deciding to serve a niche or broad market[58:03] The surprising parts of angel investing[1:02:12] Advice for folks wanting to get into angel investing This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe

Transcript
Discussion (0)
Starting point is 00:00:00 I don't know how to articulate that feeling, but that flutter in your stomach that you wake up with in the morning of just anxiety and stress and worry. Being a CEO or a founder makes it slightly harder in some ways because you still have to put on this mask. You have to put on the space of confidence externally and internally as well where people need to trust you. You also don't want to subject them to the same anxiety that you're feeling and be 100% transparent. Ryan Hoover is the founder of Product Hunt, which you already know, know. He's also a former product manager, which I did not know. Currently, he's a full-time investor with his fund, The Weekend Fund. He's also an author of a bunch of great blog posts and an actual book called Hooked. He's also really good on Twitter and, in my opinion, a very special human being.
Starting point is 00:00:50 Ryan Hoover, welcome to the podcast. Hey, Lenny. Thanks for having me. I've been reading a lot of your blog posts over, I don't know, past two or three years now and I'm glad to see you do the podcast now. It's cool. Thank you, man. That compliment will be a compliment will be a lot of your podcast. go straight to my heart and I will think about it often. I appreciate that. Cut that and put it on Twitter. There you go. Yeah. That's the clip. We're done. Yeah. Um, podcast over. This episode's brought to you by Revenue Cat. Revenue Cat makes it easy to build, analyze, and grow in app subscriptions on iOS, Android, and the web. Their platform lets you focus on growth rather than getting bogged down
Starting point is 00:01:27 in subscription infrastructure. Revenue Cat provides a back-in and wrapper around Apple's store and Google Play billing to handle the implementation and upkeep of in-app purchases. Revenue Cat is your source of truth for customer status across platforms and provides out-of-the-box analytics for key subscription metrics like monthly recurring revenue, lifetime value, retention, and more. With Revenue Cat, you also get pre-built integrations with best-in-class tools like Amplitude Apps Flyer and Firebase. That means reliable, consistent data-sling to your entire product and growth stack in minutes. T.Y. companies like Notion, Visco, and Life360, use Revenue Cat to power in-app subscriptions.
Starting point is 00:02:09 Learn more at Revenuecat.com. Hey, Ashley, head of marketing and Flatfile. How many B2B SaaS companies would you estimate need to import CSV files from their customers? At least 40%. And how many of them screw that up? And what happens when they do? Well, we instill our data, about a third of people will consider switching to a another company after just one bad experience during onboarding. So if your CFC importer doesn't work right, which is super common, considering customer files
Starting point is 00:02:39 are chock full of unexpected data and formatting, they'll leave. I am zero percent surprised to hear that. I've consistently seen that improving onboarding is one of the highest leverage opportunities for both sign-up conversion and increasing long-term retention. Getting people to your aha moment more quickly and reliably is so incredibly important. Totally. It's incredible to see how our customers like Square, Spotify, and Zora, are able to grow their businesses on top of Flatfile. It's because flawless data onboarding acts like a catalyst to get them and their customers where they need to go faster. If you'd like to learn more or get started, check out Flatfile at Flatfile.com slash Lenny.
Starting point is 00:03:23 You're such a tech celebrity. Everybody knows product hunt. Everybody knows Ryan Hoover, at least in tech. I'm curious, how often are you recognized walking down the street in life? And has there ever been like a super awkward or super hilarious moment of that? Yeah, so productant started in late 2013 and quickly got a lot of traction in the tech sphere. So yeah, people in tech might recognize me. People last in tech doubt, doubt they recognize me. I actually do wonder subconsciously if I grew my hair out to avoid being recognized. I'm not sure if that's true or not.
Starting point is 00:03:54 But anyway, it's been a couple years or so growing my hair out. I'm like, I just kind of want to like disappear sometimes. But, you know, in San Francisco where everybody's in tech, there's a lot of that. And probably the moment where I was like, oh, this is this is like a thing. It was probably early productant. And I was at, do you remember, I don't know if you know this? Do you know a club called D&A Lounge? And they did something called Booty every Saturday.
Starting point is 00:04:21 It was like a mashup dance party. Yeah. Super well known in the Bay Area. Really fun, fun kind of experience. Anyway, I remember being with friends and drinking like one does and somebody turns around says, is that the product guy? That was the first time that sort of happened in that setting where I was like, gosh, now I have to like think about my actions and I can't just like be entirely like loose and, you know, relaxing my friends. And so anyway, there's always pros and tons and those types of things. But, you know, it definitely is makes you more aware of.
Starting point is 00:04:52 I'm already a very like sometimes anxious and like self-aware person in terms of. of like my surroundings. And so when you combine that with, oh, these strangers might be watching me is not the best thing in the world, but it's okay. I've actually gotten a little bit through that same experience recently in like a much smaller sense where I with this newsletter and the growth of this thing, there's meetups happening all over the world. And so I've been going to the SF meetups here and there and it feels very strange to be like known and people get, they like taking pictures with me like what the hell's going on? Because I started this thing as COVID hit and it was like Everyone's at home. I was just type it on my computer. They didn't have to go anywhere. And as the world has emerged, it's become a new, a new thing I'm dealing with on a much smaller scale.
Starting point is 00:05:35 Yeah, yeah, events are fun. We threw a bunch of them at product. Yeah, you do a lot of selfies and a lot of like handshakes. And it's, there's, there's some energy that. I'm an introvert though. So by hour like three or four, I'm just like, I need to use the restroom because I haven't been able to escape. And I'm socially exhausted. So, but they are fun. I know exactly what you mean. I am also an introvert and I get so drained doing things like that. I was going to ask you about that. So, yeah. On the same lines, you're a very public person. You tweet a lot, you share a lot. You do a lot of podcasts and things like that.
Starting point is 00:06:10 What's something that people don't know about you? Yeah, you're right. I probably maybe overshare on Twitter and other things. No, that is not one. There is a list of, no, no, I know what you're saying. There's also a whole series of things that I don't talk about. Some of them, well, anyway, I won't talk about the things I can't talk about. But one thing that most people don't know about, I know, there's certain juicy things like everybody has in their life.
Starting point is 00:06:36 I recently moved to, well, I guess spent a year. I moved to Miami about a year ago. And I haven't been talking about it publicly, primarily because I just didn't want to be lumped into, oh, another person moving to Miami. Like, I don't know. There's no benefit or, like, reason for me to do so. I want my friends there in Miami to know I'm there, but otherwise I don't need the world to know. I guess now they will. That said, in Miami, you know, we're there about two-thirds of the years.
Starting point is 00:07:02 I'm actually in California right now as, you know, the summer, humanity comes through Miami and hurricane season. We're planning to do more of a, I wouldn't call it nomadic and I wouldn't call it bi-coastal per se, but something like that, where two-thirds of the year were Miami and maybe a third were in New York or L.A. or someplace else. And I love that. Fortunately, we have the flexibility. When I say we, my girlfriend, Susie and I, to just carry our laptops and work anywhere. So it's been a nice lifestyle kind of shift. I did not know that. That is very interesting.
Starting point is 00:07:36 Why did you get pulled into Miami? What pulls you there? Yeah. You know, so the way I describe cities are kind of like a product. So if you're in the supermarket or supermarket, I sound like an old person. If you're at a store, you're looking at different products. So if you're online, you're evaluating different products. And they each have like a cost and they have some benefits or values or whatever you want to use to describe it.
Starting point is 00:08:00 And for me, each city is kind of like that. And so, you know, in terms of costs, there's cost of living in terms of housing, food, taxes, a bunch of things that go into the costs of living in the city. And then the city provides a lot of benefits and things like that. And so in LA, so I was in Bay Area for 10 years, L.A. for two, Miami for one now. They each have their own pros and cons. that each costs expectably different prices. And so we visited Miami a year and a half ago, and we just fell in love with lots of it.
Starting point is 00:08:30 We also, it's just cheaper. It's cheaper than the Bay Area. It's cheaper than L.A. When you kind of count like all in costs, we had a bunch of friends move there. So we enjoyed the city. We're like, this is good, strong ROI. This is a good product.
Starting point is 00:08:44 Let's move there. But at the same time, as I mentioned, we are traveling and exploring another city. So it's kind of the best of both worlds for us. Very cool. Curious how long you last there and how you like it over time. I love Miami. I always have a good time when I go there and I have many friends living there.
Starting point is 00:09:02 Changing topics a little bit. Something that I've noticed you do recently, which is super cool, is you offer people the chance to DMU questions that they have about their startup or their journey as a founder. And you just offer to give them free advice. And then sometimes you tweet the DMs to share that with more folks. I'm curious just how many people have DMed you because this is such a cool offer. And what have you learned going through this and kind of hearing people's questions?
Starting point is 00:09:26 I first opened up my DMs. I had them closed, which is like traditionally the default on Twitter for a long time because I was like, oh, if I opened them up, I'll just get a bunch of spam and I don't need another inbox to call through. I opened it up quietly and I actually didn't get a long spam surprisingly. Yeah, people would shill something or promote something. But it wasn't too bad. So I left it open and then I forget one day I was maybe I was like,
Starting point is 00:09:48 like on the elliptical bike or recumbent bike or something. And I was just like, I tend to get on the bike and just hold my phone up and just do emails and work. And so I just said, hey, DM me if you have the question, any founders. And I'll try and like answer as many as I can. And part of my motivation for that was, I don't know, I was just killing time. And the other was I used to blog a lot. I used to write a lot. I don't know, I've written hundreds of blog posts, but not so much anymore.
Starting point is 00:10:15 I rarely write anymore. And part of it's because it just takes so long to write. and sometimes I don't feel like inspired by any topic. It's sort of like a writer's block. And so I found this also kind of as a means to like do micro, almost like micro blog posts in a way where the prompt is the question from somebody else. I don't have to think about the prompt. And then the answer is in some ways away for me to actually think about that topic,
Starting point is 00:10:40 almost like refine my own thinking in some sense. And so I started doing that and I realized, well, maybe other people have similar questions. and maybe other people have other answers and other ideas too. So I would just take a screenshot of my answer and kind of summarize their answer. Of course, keeping anonymous, not sharing anything that would be sensitive. I just put it on Twitter. And, you know, it's been fun. I do that maybe once every three or four days.
Starting point is 00:11:04 I share a new question and answer. And sort of like a, it's like micro blogging in a way. I guess it's where Twitter is. But like it's kind of like a real micro blogging kind of like activity for me. Is there anything that's kind of surprised you? that you've learned from founders, what they ask you about, like, wow, I didn't expect this was going to be such a common problem or question. I would say anything like super surprising.
Starting point is 00:11:26 However, a lot of people, so you could do the same thing on Twitter and say, hey, AMA, ask me anything in public. The thing is, people are not going to ask certain things for a lot of reasons. And maybe the biggest surprise was a lot of people are pretty vulnerable. These are strangers, founders who DM me saying, hey, I'm, we had three months runway left. We're running out of money. Here's a situation. What advice do you have?
Starting point is 00:11:45 or just things that, you know, everyone has to wear this unfortunate mask is kind of the way I, what I used to describe it, this mask in life and business where everything is going great. And, you know, you're super confident. There are no problems. You got it all under control. And so the reality is that's not the case. Like, if you peered inside of almost every single company, it probably looks chaotic in different ways. And so I guess, I guess maybe the biggest surprise or thing that I value the most is the authenticity of people willing to share some of these vulnerable.
Starting point is 00:12:15 moments and questions. Awesome. What's interesting about your format is as you were talking, I kind of realize it's very similar to my newsletter format, which I think is part of the reason it worked is it's based on people asking me a question and then I answer the question. Yeah, that's true. And that ends up forcing you to have like concrete actionable advice. So you've kind of developed an even more interesting way of doing it on Twitter where it's more focused. So very smart. I've always liked your format, by the way, in that you're a curator in many sense. Like, Yeah, you have a lot of experience and good ideas, but you're not trying to answer all the questions in that you're really pulling in experts in their domain expertise to like find
Starting point is 00:12:53 answers or inspiration. And I've always liked that format because one, it, I think leads to better, better results, better content, better answers. But also it's arguably easier. Like imagine if you try to like write, well, you're shaking your head almost like maybe if I had the answers, I'd be like, oh, here you go, I'm done. And the research takes a lot of work in time, but I do agree it ends up being a lot more useful and valuable. And the reason I did that just to kind of explain that briefly is when I left Airbnb, people kept coming to me and asking me like, hey, how did Airbnb do this thing?
Starting point is 00:13:27 How did they do that thing? And I was just like, they don't know what they're doing. They just did this thing. And who knows if that was the thing that helped them or if that was the right way of approaching it. So I wanted to do this like, what does everyone do and what seems to be the pattern of the thing that works? And that kind of led to this approach. And it takes a lot of time, especially this new series that we're going to chat a bit about that I worked on, where it's just like endless interviews and chats and researchers and watching interviews.
Starting point is 00:13:52 But yeah, it works out. Yeah. Yeah. How many hours actually do you put into like a typical essay? Oh, a reverse question. I would say the median. Yeah, I don't know if I'm just asking questions, but I'm curious. This is banned.
Starting point is 00:14:06 No, it's cool. I'd say the median post is about 10 hours. So it's like maybe I kind of work on it through the week. So maybe like a few days through the week. But the most epic post take hundreds and hundreds of hours that I kind of work on behind the scenes as I work on the weekly posts. So there's a wide range. Some posts take like three hours. And sometimes those do very well, much better than expected.
Starting point is 00:14:31 Yeah. Yeah. That's exactly going back to my point about like it takes a long time to write content that you're proud of. I'm also just very particular about words for better or worse. And so the first draft actually is maybe like 20 or 30% of the time. And then the rest is refining it and getting feedback and everything else. That's exactly how I find it. The question I wanted to ask is startups are so freaking hard.
Starting point is 00:14:54 They almost always fail. It's always just like, oh my God, this is, why am I doing this to myself? My general advice to founders is like, don't start a company unless you just like can't not start a company because it's so hard. What's your take there? What do you think? What do you advise founders for when they're thinking about should I start a company? Should I not start a company? Which, how should I approach this? Yeah, I do, I do spend time ironically like challenging founders sometimes when they're thinking about raising or thinking about an idea to do to not raise. I think people who are in tech, especially are certain bubbles of tech. That's the default. It's like the first thing I do, I have an idea. Now let's go raise money. And we've gone through some like pretty massive bull cycles where that that was. for a lot of people. But it's a huge decision. So with product and it was a side project
Starting point is 00:15:42 in the beginning, it wasn't actually intended to be a startup at all. But in the beginning, you know, it was a newsletter, then it was a website. And it was about four or five months before we even incorporated. And we got a lot of traction. So it was during that time, I was really just thoughtful around like should we raise, do I want to work on this for many, many years? What's the opportunity? Is this even a venture backable idea? Like all those questions. were circulating in my mind for a while. And this was also in a time when the market was pretty, was similarly bullish.
Starting point is 00:16:15 This is end of 2013, early 2014. And investors were using product tend to reach out to me. They were sort of courting me and kind of doing that all song and dance to invest. But I just wasn't sure if I wanted to. And so I don't know. I think a lot of those decisions are very personal and contextual. However, I think it's super important that founders see a line of site to work on this for, I think my rule of thumb is a decade.
Starting point is 00:16:41 Just do you see yourself working on this for a decade? And maybe it's not a decade that you actually work on it. It probably won't. It'll probably fail before then, as most startups do. But I think it's a good litmus test for yourself to be like, do I actually care about this enough? Am I really stoked to work on this for many, many years? But then, you know, the other thing is I think a lot of people also think I need to start
Starting point is 00:17:00 a company. I need to start a startup. And they skip to that step without just tinkering and building and, you know, product that we called it not even a side product we called an experiment and that framing i think is for me has always been helpful because it's an experiment is really not about success of course you want it to be successful but the goal is not success i put that in quotes it's really to learn and you know see if people want this thing and then kind of adapt and so like an experimental mindset is helpful and i think a valuable way to start it even goes back to like why writing the fun weekend fund it's like what are you
Starting point is 00:17:36 tinkering with on the weekend you know, and how can you be more curious and experimental and kind of your exploration of new startup ideas? I didn't know that's why I was called the weekend fun. I thought it's because you worked on it on the weekends, or is it both? It had like multiple meetings. Yeah, it was three meetings. One was that.
Starting point is 00:17:54 It started Weekend Fun when I was building product hunt. So took a lot of pitch pitches and calls with founders on the weekends. Two, I think a lot of great ideas start by like metaphorically speaking nights and weekends, kind of side projects or ideation. And then the third reason was it was like more friendly. I don't know. I didn't want to name it Hoover Capital or something like Steril. I wanted it to be.
Starting point is 00:18:15 Wait, that's an awesome name. Hoover Capital. Wow. Hoover Capital. I don't know. I feel, well. Yeah, it's not on brand. Yeah, it's powerful.
Starting point is 00:18:26 Yeah. As you know, asked people on Twitter what questions they would want to ask you. And so I'm going to interspice these questions as we go through this. And you just touched on product hunt. and fundraising. And I'm curious if you were to go back and do it again, would you raise money for product hunt or would you not? Great question. So at the time, this is also the thing I asked founders is why do you need to raise money? Like, what is it for? And surprisingly some people like, I don't know. Like they don't have a clear answer. For me, it was pretty obvious. Like we needed,
Starting point is 00:18:58 we needed to hire. We needed people. Like I didn't have personal capital to pay people. There was an alternative reality where we actually built it open source. I was thinking like, is that possible? Like we're building something for the tech community. I'm sure a lot of people would love to work on this. Could we build it in an open source way? But that, like, that's really hard to do. And when you're building a company,
Starting point is 00:19:21 you probably don't want to innovate on too many things, including like essentially how to build a product and build a team. So anyway, to answer your question, if I don't know what to write, at the time raising money, was the right decision because I wanted to hire and I didn't have personal capital. There really weren't any other realistic options, I don't think. Today, I could get further with my own. I'm not super wealthy and I'm super illiquid, but I have at least enough money where I could
Starting point is 00:19:48 have funded, you know, maybe a year of development with a very small team. So today it might be a little bit different in which I might not raise venture capital because Productant isn't the type of company that needs to raise a ton of money. It's also one which is not, doesn't have like direct competitors. in the sense of like an Uber and Lyft situation where racing is actually like kind of mandatory and you sort of have to build a massive war chest to compete. So there is a scenario where if I had more money than maybe at Winterbray's venture capital, but yeah, there's a lot of other like decisions and other things that probably bigger
Starting point is 00:20:23 mistakes I think I made. Not that raising money was a mistake by any means. I think the right decision meant. But yeah, there's a lot of learnings in hindsight's 2020. The point you made about like you just needed money to like, run the thing. I think that's so overlooked when people bash the idea of fundraising for a startup that maybe didn't need it. Like you just need money. Like you don't have just money to burn and go into debt. That makes sense to raise some money and see where this thing goes without really knowing where it's going to go. Yeah. Especially if it's, I mean, I think it's very important to raise from people who are aligned with you to meaning like why does this person want to, whether it's an angel or a fund, invest in your fund. Sorry, not fun, your company. When you go down certain path, when you raise a series A, B, C, you have different expectations when you raise your pre-seater seed round.
Starting point is 00:21:14 So I think also understanding, like, you know, what you're signing up for is super important. What kind of treadmill you're getting on? Yes. Yeah. Because you can get off. I mean, you can, but it's not like a company. I always say, like, when you're at a company, you can put in two weeks notice, one month notice.
Starting point is 00:21:30 You can move on. As a founder or CEO, you can't. Like, you really can't. Now, you technically can, but you can't. It's really hard to exit. Yeah. I look at the Airbnb founders who've been doing this for 15 years. And like, you know, they're doing well in life, but they also, it's very hard to leave.
Starting point is 00:21:49 Yeah. Coming back to Product Hunt, people launch their products on Product Hunt. And that's the thing. And I'm curious, founders are always so obsessed with launching and the power of a launch. And we got a launch. Do you think launches are worth it for? a company, is that something founders should be spending time on? Or is it often better just to not even spend time on that and just build slowly? Yeah, I always kind of, whenever I share like my
Starting point is 00:22:13 perspective on stuff, I unfortunately, I'm always always like it kind of depends, which is kind of like sounds like a cop-out answer. So it's more, my answers are usually more nuanced. And the thing about launching is, is going back to why are you raising money. What's the goal? Same thing. Why are you launching? And a lot of people default to things like customer acquisition. Oh, I want to acquire customers. But sometimes that's actually not, it's not useful. Launch sometimes doesn't help with that, but there are many other reasons why you might want to launch. So customer acquisition is one to get the word out. Another can be recruiting. So by, you know, sharing your story, getting people excited and might make it easier to recruit and get people excited about, you know, what you're building. Another
Starting point is 00:22:52 is fundraising. Sometimes it can create momentum, you know, as other investors, they do read the news and they know that when this company is more public, there might be more heat around a particular deal. Feedback is one. Feedback from users, feedback just serendipitously. And sort of another one is partnership. So as you launch, you might also encounter more partnerships, more opportunities. I think there is a serendipitous effect of watching.
Starting point is 00:23:17 So I think understanding, like, what are the priorities in the business? Like if you, it might not be customer acquisition at all. It might be, we need to recruit and hire. Let's launch so we can get the word out. hopefully that will help land our next, you know, our next, you know, engineers, designers or whoever. And then I also say there's like these little side benefits, too, of launching that we see a lot through product hunt. One of them is team morale. And this might, I think this is overlooked.
Starting point is 00:23:42 And I would also encourage founders not to get their team to, I would say, you shouldn't be motivated to launch a product just to get like the likes on Twitter and votes on product on. But there is a like a power. team morale and kind of building moment there where you can all celebrate what you've accomplished and what you've built and put it out to the world. And, you know, somebody on the team can share, you know, the product at launch or, you know, some tech crunch article with their, their mom. And, you know, like that seems like a trivial kind of meaningless thing, but it actually matters for a lot of people. And then the other thing is SEO. So if SEO is like a part of your strategy, having articles, positive articles, having a positive product at launch, things like that can also be helpful.
Starting point is 00:24:24 That's awesome. I love that last point about morale. I hadn't thought about that. You've seen probably more launches than any person out there. How many launches of startups would you estimate you've kind of like seen or been, I don't know, an observer of? That makes any sense. I should look at our database and probably can see how many launches we've had because it's going to be a subset of that. I mean, by seeing some of its very high level, tens of thousands over the years. Okay, so when you think about that, do you have any sense of what correlates with a great launch versus just like an okay launch? What do founders miss with how they launch? Yeah, I mean, this goes back to college and, you know, I won't go on my own rant about education, but, you know, English class and writing class, a lot of teachers teach people to write with big words and fill pages of content and basically not speak like a human. And so one thing I've noticed among founders and just people in general is they tend to write like a PR person and not like a human and not like, you know, the way that I kind of describe kind of a frame of writing maybe your tagline for product or for your launch in general is like how do your customers or your users describe your product to other people? Or another frame is how do you describe it to your friends? Like when you're just, you know, hanging out like how do you describe what you do, what you built, what it's for? And that language, I think, resonates with people because it feels way more authentic.
Starting point is 00:25:53 And the people that use buzzwords and vague language, it just doesn't click. People see right, people are sick of the PR speech. And so I think the language and the microcopywriting matters so much. And then there's a lot of other things around like, which go more to the product and less about the launch. Like,
Starting point is 00:26:11 do you really understand who you're building for? And do you understand how to communicate the value problem? Like, where does fit in the mind of the user? are sort of a lot of, I guess, more strategic kind of decisions that go into that before the launch. I imagine each of those points can be its own podcast and block post. One of the questions that people asked me on Twitter was the classic, how do I get to number one on product hunt? So my question to use, I know that's like there's not going to be a silver bullet. Is there like a guide that you point people to you that's like, here, just follow this advice and or, I don't know, two or three key things that you just got to get.
Starting point is 00:26:49 right. Yeah. Yeah. So we, in the post flow, there's actually a link links to a bunch of guides and FAQs and things like that. So it's really easy to find like sort of the best practices there. The team also has like this checklist. So once you launch, there's like a checklist of things. Recommendations or tips. And I'm actually forgetting like what each of them are specifically right now. But some of the things that I've noticed that make a big difference is we've already talked about the tagline copy that goes to not only the post, but also the maker. who usually people tend to add like some introduction, some context. Generally, a lot of people, they manufacture PR speak there too.
Starting point is 00:27:28 And so speaking more like a human, I think is important. Also keeping it a little brief, some people write essays, which might be interesting, but the reality is most consumers, especially people on product, you know, they're looking through a bunch of ideas. They're looking for things that spark their curiosity and interest. And they're probably not particularly interested in reading like an essay, you know, from the maker.
Starting point is 00:27:47 So keeping that short, I think is helpful. And then another big one is the gallery is often the first thing that someone is going to see once they land on the page. And so just naturally, our eyes gravitate towards visuals. And some of the most interesting presentations I've seen is people use the gallery, almost like a slideshow, like telling a story, where each slide is communicating like a different, well, a story of some sort. It could be like, here's the before and after with our product or here's the evolution of what this product can do. there's many different ways to approach it, but like a very clean, you know,
Starting point is 00:28:21 visually interesting story can also be a great way to like capture people's interest in what you built. Awesome. That was very tactical and helpful. If you were to launch some on product hunt yourself and it wasn't like hunted by Ryan Hoover, do you think you would get to the top? I mean, I don't know. It's funny because if you, we should do some like historical analysis on product hunt because I'd be curious
Starting point is 00:28:44 to know the actual numbers. but it varies all over the board. So some people, they ask me, hey, like, I don't know, is product them like, do B2B companies do well there? And I'm like, yeah, like probably more B2B companies than B2C companies, actually. And so you see, you know, seemingly boring companies that tap into something that that people find useful or resonance resonates with them can go to the top. And then you also see the weird wacky stuff, you know, the silly apps also hit the top. I don't know. It really varies. And sometimes it's also driven by like the, almost like the zeitgeist. Like what did people find interesting right now? Like what's sparking people's interest? Because product on one side, you are potentially attracting people who might be future users and customers, partners and so on. But it's also just a general kind of like sideguise of the early adopter tech community. Like what are they interested in? What do they find compelling in general? Got it. Okay. So I have a bunch of questions from Twitter that people want to.
Starting point is 00:29:45 to ask you. And so let me ask you a few of those. And they're kind of a little bit all over the place, but we'll see. We'll see where this goes. Jessica Toy, who's a PM at Angelis. She's actually a friend. We worked together at Airbnb. She asked a great question. Yeah, Jess is awesome. She's shout out to Jess. She's like been super helpful on the Angeles side. So she's awesome. Amazing. Okay. She's the best. She asked what you learned as a PM that has helped you in your venture career. Yeah. So my, My background is marketing and then product management pretty quickly. I used to work in the gaming industry, which is like, I think an awesome industry, really hard to make it in that industry, but like amazing place to learn. And I think product, I don't know, I have so many biases, so I have to like be cautious of that.
Starting point is 00:30:28 But having a product background, I think is one of the most important aspects of early stage startup investing, meaning oftentimes when you're building a new company, there are a lot of risks and there's a lot of important things to nail. but it all ultimately comes down on the product that you're building. And so I think having a product management or product background is helpful. And one, having more, I guess, perspective and evaluating different ideas and arguably more important how the founder thinks about things. So it might be less about me evaluating the market need for this particular idea, but it's, what's the thought process and having this founder come to these product ideas and these insights? And so I think having a product management background is helpful for that.
Starting point is 00:31:13 And I don't know, I also just find it really fun at JAMM on product with founders. And when it's early, early days, there's more opportunity to create some sort of impact or, you know, help shape the product in a slight way. Awesome. Basically, if you're a PM, you've got a lot of the skills that you need to be a founder. Founder and arguably investor as well. That's right. Okay, so Leo of Susa Ventures, who's also an awesome dude. He asked if he could go back.
Starting point is 00:31:41 I saw Leo in Miami. Oh, he did. Oh, man. Oh, yeah. He moved to Miami too. Oh, my God. Everyone's over there. Okay.
Starting point is 00:31:49 So he asked, if you could go back and build product hunt again, what would you do differently? We talked a bit about this, but anything else? Yeah. I've been thinking a lot about this actually lately. And yeah, I mean, there's a few things. One, product hunt in the very beginning and still today is very much focused on tech. and there was at one point an ambition to expand beyond tech into all different types of, you know, categories of products.
Starting point is 00:32:16 So, you know, we experimented with podcasts, actually, podcast discovery. We experimented in video game discovery. We experimented with book discovery. In the thesis there was, okay, this could be actually a discovery platform for all of these communities to discover all these different products. And I think there was a lot of good ideas in that. However, I severely underestimated how difficult it would be to do, two things. One, the product experience and product is very different than how you would want to
Starting point is 00:32:42 discover video games or maybe in the future fashion and a bunch of other types of products out there. And two, it's really difficult to translate a community and expand into other communities. Like some, some have done it. Like Reddit is maybe a great example where Reddit has this massive long tail of, you know, every kind of community you can imagine. But very few companies and platforms can actually do that. So that's one regret is we should not have. have tried to expand horizontally. We should have just focused entirely vertically and served the tech community better and with more things, which is effectively what we're doing now. Another regret, another thing I would have changed. I would have actually tried to monetize and
Starting point is 00:33:23 generated revenue sooner. We raised a C in the Series A. We had capital to grow. And we didn't actually try to make money until after we were required by Angelist. And my thinking at the time was, and to some extent there's some truth to this, is like, everything you prioritize is at the cost of something else. You know, you're essentially taking focus from one thing to direct it to something else. And what mattered most was growth and to grow the community. But what I really should have done is dedicated maybe 10% of our focus on revenue generation because, you know, it was once we started generate revenue, we did so very quickly and we got to cash flow break even, I want to say a year, maybe 12 months after we started generating revenue. So if we would have started, in 2014 to make some money, we could have been cash flow break even, you know, maybe 2015, 2016, which would have just given us a lot of flexibility and kind of owning your own destiny and proving out some of the business model itself. And then like the last thing, because I've been thinking about this lately, is delegation is a classic founder challenge. You know, I, and I'm just generally a controlling person. It's the thing I'm working on. And it's really hard
Starting point is 00:34:33 sometimes when I have such strong opinions and I'm very particular about certain things to fully delegate and fully trust everybody. That necessarily, like we had an amazing team. Like I worked with some amazing people, still people that are at Productant today, like six, seven years later. It wasn't anything about the skills of the team. It was just my own trust and my own delegation. And what I should have done is, you know, up until shortly before I left, I was editing the newsletter every morning, for example, like every morning. I was waking up, you know, 5 a.m. 5.30 a.m. editing the newsletter. And that's just kind of silly, you know, to be doing that so many years later after starting.
Starting point is 00:35:09 I totally get that drive to just make sure everything you're putting out and then your company's putting out is top notch. I have the same feeling and it is hard to let go and just like, that's not perfect, but I'm going to be okay with that. I'll do other things. Yeah, it's, it's really hard. And I think it's a tendency that is, in some ways, it's good in that you care so much about the product as a founder.
Starting point is 00:35:33 You care so much about what you're building. you care so much about the details. And you need that kind of like almost OCD like behavior. However, you also just can't scale yourself, nor are you the best person at everything. So I don't know. With hindsight, I'm like, all right, I should have delegated more. I should have trusted people more. And yeah, there will be mistakes.
Starting point is 00:35:53 I make mistakes all the time. But at the end, it's going to be way net positive because you kind of have to do this to scale your company anyway. So I get segue to a question Harry Stebbings asked that he, he finds interesting always. What's the most painful lesson that you've learned but that you're also happy about to have gone through? Yeah. Yeah. There's actually I recently in the past a couple of weeks where to blog post that I'm not really able to publish because it's basically when you there's certain things I want to share that it can make things challenging and complicated for others. So I don't want to put anyone else in a pickle. So someday maybe I'll publish this post.
Starting point is 00:36:29 But to speak more vaguely about it, like there are some hard, really hard times and product. Like, you know, we have all faced in different ways as founders or not even just as founders, just as people. But yeah, there are some times where I felt physically ill, many different moments in product time. And it was just really tough. And, you know, I don't know how to articulate that feeling, but that flutter in your stomach that you wake up with in the morning of just anxiety and stress and worry. Being a CEO or a founder makes it slightly harder in some ways because you still have to put on this mask. You have to put on the space of confidence externally. and internally as well, where people need to trust you.
Starting point is 00:37:07 You also don't want to subject them to the same anxiety that you're feeling and be 100% transparent. So it's a struggle because I think I, I don't know, I value authenticity so much. And I kind of like thrive around people who are authentic. However, there is this like tension with with being a founder or CEO. You can't necessarily share everything. So anyway, everyone's gone through hardship, building a company. The positive aspect of that is like, I think hopefully growing some empathy for founders who are going through hard situations. I think it's made me a little bit stronger, maybe thicker skin for certain things and just provide it more perspective, you know, into the company kind of like building journey.
Starting point is 00:37:48 Okay, listen to this. If you can take 15 seconds to leave this podcast a rating on Apple Podcast or Spotify or any of your favorite podcasting apps, you can enter to win $1,000. cash. Plus other fabulous prizes, including a one-hour coaching call with me, a box of custom swag that have just created that's full of really good stuff like an awesome water bottle, a hat and socks, and a few other things. And you also get a one-year free subscription to my newsletter and even a goodie box for Athletic Greens. It's a giveaway Bonanza, and all you have to do is go to Lenny'spodcast.com slash Bonanza to learn more and enter the contest. Just make sure you apply by August 14th, 2022. Again, the URL is lenny'spodcast.com slash bonanza.
Starting point is 00:38:36 And we talked about how hard startups are and how many people should not start a company. But at the same time, part of this question, which I think you would agree with is you're probably very happy you went through all that and wouldn't change. Wouldn't like undo that, right? Yeah. Yeah, it's kind of like a lot of things, you know, what doesn't break you makes you stronger to some extent. So it didn't break me. It just scarred me a little bit, but didn't break me. And turned you into the Ryan Hoover that we have today. Yeah, for better or worse. Maybe one last question from Twitter.
Starting point is 00:39:06 Twitter Rotties from Sandeep. You just wanted to know what have you found matters most to you or mattered most to you in life and in business versus what you thought would matter most? Yeah. Still figuring it out. I'm still asking the old stereotypical questions. Like what the heck is the media of life? Like, what am I here for? Like, all those things.
Starting point is 00:39:26 Let me know when you figured out. Yeah. And maybe there is no answer. Maybe the question is actually doesn't matter. So, I mean, if I'm honest, I'm still figuring all this things out. I mean, I think in life, some of the things that I've reflected on is so damn cliche. But sometimes the cliches are true is like friends and authentic relationships have been, I don't know, they just matter so much, I think. And the older I get to, it's less about, I don't know, I care less about having a lot of friends and more about a few deep, close relationships.
Starting point is 00:39:56 And I don't know, I feel like that's very different than like middle school, Ryan, or like, you know, when you're on the playground, metaphorically speaking, where everyone's trying to be popular and, you know, meet a lot of people and even joining and being in San Francisco and the tech community, you know, you want to meet a lot of people and network and all those, do all those things. That's less interesting to me and less important. And then more on the business side, the thing I've been thinking about is like, again, I think this is obvious to a lot of people, but I think there's some nuances to it, which is momentum matters so much. And momentum is reflexive in that, you know, high momentum leads to more high momentum, low momentum leads to more low momentum because there's this energy that kind of goes through companies where when there is momentum, when people are shipping, when things are going well, other people feel that energy and they want to do the same. But in the reverse, someone who might be slowing things down, not shipping, not really performing very well, that actually does the reverse too. It might lead other people to feel less motivated or care less. And so I don't know. Momentum is this weird thing that, you know, arguably is one of the most important things in early-stage startups.
Starting point is 00:41:02 And of course, it's an input to a lot of things, but it's just so important to nail. Mark Andreessen talks about that last point, that there's like a word for it that I forget, that a company is either becoming a gravity and pulling in all resources and funding and attention or losing it. And it's really important as a company to know which one of those are you. And as an investor, you often want to bet on the company that's just like, they're just becoming the center of gravity here. And there's not a lot you can do to change that once they reach a certain point.
Starting point is 00:41:31 Yeah. Yeah. That's a really good point. I mean, it also mirrors with like the power law of the nesting where it's, it's, in most people's situation, it's one company is returning. You can invest in a hundred companies. One of those companies is probably going to return three to five X and the returns of all the others, maybe combined in some cases.
Starting point is 00:41:50 So it's, it's wild. On the first point that you made earlier about cliches and platy, reminds me Michael Paulin has this point that he makes that like cliches and platitudes are cliches and platitudes because we've heard them so many times but that because they're true. People just say them because they're so true and as much as we don't want to hear them like, there's a reason that we hear them again and again. I had a similar recognition when I was on a little psychedelic journey where I'm just like, man, love is all you need.
Starting point is 00:42:20 Love is all you need, man. Yes. Okay, people have to figure that out. But it was like, I feel that. I feel that right now. But it's true. That's why people, that's why we're like, okay, shut up. I heard that.
Starting point is 00:42:31 That's in a song. Yeah, I was listening to a podcast about someone who is basically describing like psychedelics as a getway into like meditation and everything and how it can be one of those things that makes people. A lot of people who take psychedelics come across is another hippie, cliche, like person who repeats like the same things we've all heard many, many times. But there's a reason why there's a pattern there. And, you know, he describes, like, you know, psychedelics as one way to feel that and learn that, that feeling that you can achieve with meditation, you know, with experience. Yeah, I think Sam Harris talks about this where you could either meditate for five, ten years to work your way up the mountain towards, you know, enlightenment, or you could just take some psychedelics visit it for a little moment, see what it's like. And then be motivated to work on getting there more naturally. Yeah.
Starting point is 00:43:20 This is a good time to play a little game that I invented just for you. Okay, so you're the founder of Product Hunt. Okay. And on Product Hunt, people upvote ideas that they like best. And so what I'm going to do is I'm going to give you two options. And you tell me which you'd rather, which you'd upvote. And it'll make sense once we get going. That sounds good.
Starting point is 00:43:40 Okay. Cool. Let's do it. Okay. TikTok or Instagram Reels. And it is context setting. Are these within the context of products I like and know? Products you would choose to use that you like better.
Starting point is 00:43:53 Yeah. Not like which will do business, better business. Yeah. Okay. Okay. Okay. Got it. TikTok for me.
Starting point is 00:44:00 It's funny. Reels, I kind of joke with Susie, my girlfriend. I joke that it's like, Reels is like TikTok, but like two weeks late. It's not entirely true.
Starting point is 00:44:09 But I feel like I see a lot of TikTok videos on Instagram Reels. Like after, you know, weeks after they've been published. We'll see. I have some friends that work on Reels and I'm excited to see where they go. Okay. Next,
Starting point is 00:44:20 LaCroi or Topo Chico. Ooh, this is a tough one? because I'm generally a La Croy kind of person, but Topo Chico, I like the bottle. So when Topo Chico is available, I'll go Topo Chico. I'm sorry, La Croy. I totally get that. My wife's a huge Topo Chico fan.
Starting point is 00:44:35 We have many bottles. They're beautiful. They've kind of changed the bit. They're like super clear now. They used to have a little tint. Mm. Very important topics. Yeah.
Starting point is 00:44:46 Okay. Next up. Bay Area or Los Angeles? Los Angeles. Although it depends on the, the terms of my goals. If I was, you know, a new college grad or someone young and new and kind of tech industry, definitely San Francisco. You'll create a lot of serendipity. You'll meet a lot of people. But from a lifestyle perspective, L.A. L.A. I just find more enjoyable. Weather's better. There's
Starting point is 00:45:11 hiking. Housing is cheaper. So L.A. today, San Francisco 10 years ago. Very nuanced dancer. I knew you were going to say L.A. And so next is east side L.A. or west side LA. I don't know. We lived in Hollywood up in the hills for a while, so I don't know if that's east or west, but wherever that is, big fan. I guess that's west, right? It's not near the water. That's a really good question. Hollywood Hills. All right, that'll be a third option. Okay, electric bike or regular bike? Nothing against electric bikes, but I feel like if your goal is to get exercise, then just get a regular bike. But I don't have it either. I have a recumbent bike at home. that he used for exercise.
Starting point is 00:45:52 And the reason why it's recumbent and not like a peloton where you sit up is because I can doot nails and work basically while I'm exercising. Wow. Very productive. Okay. Next, dark mode or light mode? Light mode. I've never used dark mode like ever.
Starting point is 00:46:09 Actually, I take that back. Tweed deck is the only dark mode kind of app that I use. But I don't know. If a founder is prioritizing dark mode before they have product market fit too, it's like a big red flag for me. That's a little bit of a hot take. Some people are going to hate me for that, but I don't know. I don't think dark mode matters for like 99% of people.
Starting point is 00:46:29 Wow, big, big hot take. What if they just go straight to dark and there's no light mode? Does that count against them? Yeah, that's fine. As long as just one mode. Got it's the teams that prioritize all these like small things that don't matter before the product is actually useful for people or that's, that is where my product manager hat comes in and I'm like, is this like the highest on your priority list?
Starting point is 00:46:50 I don't know. Now, big asterix, it's all contextual. Sometimes like the audience you're building for really cares about dark mode. Like if you're really for developers, maybe you need dark mode or some version of it. But, but yeah, I'm light mode. Awesome. Okay. Did not expect that. I love it. Okay. Two more. Wash the dish right away or let it soak in the sink. I'm looking at the sink over here right now. There might be dishes in there. So that'll be my answer. Yeah, bad habit. no I think there's there's power in letting it soak I get it I respect that that's all it's all Susie next time there's power Lenny said there's power and soap dishes there's physics it's soaking yeah okay last one web three or web five I don't know what happened to web four so I don't know maybe me ever let a difference somebody go web four okay we did it that was the inaugural yeah addition of which would you rather upvote amazing you killed it I like this all right It's kind of fun.
Starting point is 00:47:48 This could be a fun little segment, I think, for a lot of things. Yeah, it'll plug product hunt. It'll be great. We'll see where this goes. This replaced my lightning round, which I experiment with. Okay, but I actually have other questions I want to get there before we let you go. That's cool. Cool.
Starting point is 00:48:03 There's kind of two topics. One is around consumer startups and just a few things that I've been learning there and then Angel investing. And then we wrap. So around consumer, by the time this post comes out, I'll have released some portions of this series that I'm working on on kickstarting and scaling consumer business. And there's a few things I've learned there that I just wanted to
Starting point is 00:48:24 get your take on. One is that and we talked a bit about this just like 99% of consumer apps seem to just like not work, especially if their venture scale, if they raise money. Just like just a reminder of how hard consumer is. Like when is the last consumer app that really took off?
Starting point is 00:48:40 And so I just wanted to get your thoughts is what's your take there? What should founders do that are starting a consumer company. Yeah. Yeah, it's tough. I mean, there's obviously consumer is pretty broad, so there's like different levels of difficulty. I think like consumer social or gaming, like games, building games is probably like the hardest and the one filled with the most failures. And I think a lot of that is because a few things. I think one monetization is generally harder than like a B2B company. Historically, a lot of it's been like advertising driven. And to do that, you have to first get
Starting point is 00:49:13 to massive scale for advertisers to really care. And, then you have to, you know, double it and double it and double it again. So Mom Station is super tough versus a B2B company. It's like people have a problem. They have a need. They are willing to give you money, you know, on day one. The other thing about consumer that's tough is you're always fighting different. Essentially, you're fighting for attention.
Starting point is 00:49:34 And so you might be some consumer social company, but you're kind of like competing with Netflix too, which isn't in your direct domain, but like people could be watching Netflix or they could be using your product or your social app, let's say. So now you're competing with so many different things. Many of those are incumbents where the consumer also has like built in habits, routines. Like this is a big, big part about consumers too is eventually you want to be like an internal trigger in someone's mind where they just without even thinking they go and use your product or services for some reason. Usually you'll start that way. You need like external triggers to like pull people in.
Starting point is 00:50:08 But eventually you have to get to that point. So how do you overcome those internal triggers they have for other services and other products? It's really, really hard. And then I think a lot of it is like B2B companies usually you have a clear like problem that you're solving. And you can talk to customers. You can understand what are their current behaviors, what solutions are they using now? What do they like about them? What do they not like about them?
Starting point is 00:50:32 Whereas consumer, there's a little bit of that, but it's fuzzier. You know, if you take like Twitter and you kind of even ask someone like, why do you use Twitter? And like people will have different answers that are all kind of like fuzzy. And they ultimately tend to come down to some sort of like innate human desire. Like it could be for Twitter, it could be about like, I want to be informed with what's happening in the world. Or it could be, I want to feel less lonely or connected to more people or something like that. Whereas if you go to, let's say docied, I think is a great example of a BDB company.
Starting point is 00:51:01 It's like super simple. It's like a way to get legal docs signed online. That's what it does. It's a thing that people have to do. It's very clear like what it solves. And so B2B is like easier just to navigate. like IDMAs. And so with consumer, your your first blog post on this topic touches a lot on the idea side. And I, a lot of it resonated with me, especially the insight piece. Like,
Starting point is 00:51:25 what is what is the insight that you as a founder have to build this thing? Because I think it's really hard to build a consumer company without some sort of unique insight, maybe impossible. And you can get that in many different ways. It could be through your own experiences. I used to write like a problem journal, like just when things annoyed me or when things were like less efficient, I would write it down as like a note. And I didn't try to solve it. I didn't say, oh, here's the solution. I was just like, this is annoying. Like in San Francisco, one example is a lot of people don't have laundry like in their unit. So I'm like, that's kind of annoying. Like that's a problem. Maybe there's solution out there. So things like that. And I know,
Starting point is 00:52:03 there's a bunch of different ways like your blog post does a better summary. I think of like the different ways, different companies like ideated. came up with their ideas. But yeah, many different ways to navigate it, but it needs an insight of some sort. Awesome. I hadn't heard of that problem journal idea. I was going to ask you if you have any suggestions for how to come up with a startup idea, and that's a really interesting one. So I guess it'd be cool to hear where that came from and what that led to you, or if there's anything else you found to be useful around that. Yeah. Yeah, the problem journal is one. And again, like, I think it's helpful not to try to come up a solution, but just simply write
Starting point is 00:52:36 down, like, the problem you observed or experienced. Another one, I think, thing's interesting is just to like immerse yourself in different communities. Ideally like maybe like seemingly niche or weird long tail communities doesn't have to be that necessarily, but that might be where you'll see more unique insights or gather more unique insights. And you can do that through, I don't know, participating in some reddit, it's meeting a lot of people who are like really excited about some other thing. It could be like some weird robotics like niche hobbyist community for example. And a lot of that I think will will hone or just like create serendipity for ideas. You might see patterns or you might see problem statements emerge from many people in that
Starting point is 00:53:16 community that are facing similar things. And then there's like the other other component too, which is really about like observing trends and in changes, whether it's like a consumer behavior shift. Let's take an obvious one today is like distributed working. So five years ago when the weekend fund started, that was one of our themes. I was like I think distributed working will be on the rise for a number of reasons. One, you know, it's harder and harder to recruit. Two, there's a subset of people who really value that flexibility and autonomy. And then fast forward, we had COVID that accelerated remote working. And now that's a huge consumer behavior shift, not just in how people work, but also like going to your AirManyB like world. Like Air
Starting point is 00:53:57 B has shifted their entire product to support more of this remote working kind of lifestyle. Just the way that the home page is now more of a catalog of places that you could explore at different times of the year versus Air Navy before. more like I have a very specific vacation trip that I want to take during these days in these areas. It's like a very different like browsing kind of experience. So that's just one example. Consumer behavior shifts is one thing to observe. The other is technology shifts. So what, what new thing can you build to do that could be built yesterday? And so there's, there's a bunch of categories around there like Web 3, AI, you know, the biggest ship that we've seen is mobile
Starting point is 00:54:38 and like early 2010s that unlocked a whole whole bunch of things. So yeah, I think it's observing those shifts and those changes. Last thing I'll see on that is like, I think
Starting point is 00:54:47 startups, since there are more and more people building companies and technology, there's essentially more efficiency. It's certainly not an efficient, super efficient market, but there is more efficiency in problem discovery
Starting point is 00:55:00 and solution exploration. And so for that reason, you need even more reasons for things to sort of the answers to the why now, like what's changed? What insight do you have? Why isn't this exist already? Because a bunch of people are trying to build something in this space most likely. So that's a lot of what we think about, especially on the investing side when we talk to founders. Wow. There's way too much of good advice there. Have you written this down anywhere? Is there a tweet
Starting point is 00:55:25 thread? People can find like your kind of approach to coming up with an idea. I have not. I don't think so. I don't think of have you. All right. Maybe it's a blog post for the future. Yeah. Or this is the this is the content for people. to save and use. Thanks for sharing all that. That was really helpful. One other question I wanted to ask you along these lines is around the target audience. And an insight that we both share is that it's really important to get really narrow
Starting point is 00:55:53 with who you focus on initially as a startup. For founders, it's often so counterintuitive. It's like, oh, my God, why should I focus on a thousand people or 10,000 type people versus the millions that might want to use this thing? What's your sense and where have you kind of? have seen that become important, just the idea of getting very narrow on how you're going after. Yeah, it's effectively the more narrow your idea generally, and this is where I throw in the big asterisk, like not for everything, there's always contextual differences, but generally the easier
Starting point is 00:56:24 it is to build a great solution for those people, because now you can actually hone in the product experience, the messaging and everything to serve exactly those people. And it can help with the product side. It can help with the marketing and go to market as well, where You're messaging when people land on your homepage, you don't need to create kind of a broader kind of like value prop to everybody. But really you can focus on like what is the problem this particular audience or community is facing. And so generally just easier. Now there is always that challenge of like, well, is this too small? Is it too too much of a niche if my goal is to build like a massive company?
Starting point is 00:56:59 My bias is not to worry too much about that because what you probably find is over time opportunities to expand beyond. that, you'll see parallels maybe to other communities or other problems. And a lot of companies, you know, eventually expand well beyond that. Like I go back to Airbnb, you know the story way better than I do, but you know, initially it was like just, you know, basically couches and extra rooms and houses and like a lot of people, most people in the US would not do that. Like my parents, not in a million years. Even me, like I don't want to like stay in some strangers like room.
Starting point is 00:57:33 I want my own space, my own house. So like that, that probably at the time seemed really niche. and like small, but obviously they extended, extended well beyond that. Now, now of you, everybody is like housing in generally speaking. Like their tam is housing in my mind, which they haven't yet expanded into like real estate sales or like long term rentals per se. But like that, that's a possibility. This is a good segue to the last topic I wanted to touch on investing, which I believe you do full time. Would you say that it's at your full time gig now? Yeah. Yeah, it is.
Starting point is 00:58:07 spending all my time there and yeah. Cool. So from what I can tell, the weekend fund is killing it. I'm not an LP, but it feels like it's kind of this underrated juggernaut that's just doing very well. And so I wanted to ask you a couple questions along these lines. One is what have you learned about investing, angel investing, especially what's most surprised you. I mean, I feel like there's a lot we've learned. So there's things on the operational side. This is a whole category of like running a fund. There's a bunch of things that go into it from LP communication. LP fundraising. There's also like, Vedica who works with me on the fun side, she, she describes as like hygiene. There's also good hygiene when it comes to running a fund.
Starting point is 00:58:47 For example, you know, when you meet a founder, you should get back to them. Like, if it's a pass, you should let them know. And then there's a lot of different ways
Starting point is 00:58:54 that you can do that. Some people, you know, might just say like pass and that's not very like encouraging to a founder if it gives you no context, no details. There's also an element of hygiene,
Starting point is 00:59:03 which is we always follow up with the person that introduced us to that company. and we just feel it's kind of like that's what we appreciate. Like we like to kind of know what happened, like have them close the loop. And so it was like good hygiene, operational things that we've learned and kind of hollered over the years. I mean, the biggest surprise, the biggest surprise has probably been, I got to be careful of how this is interpreted in some ways. But it's there are cases when I didn't think the company would make it.
Starting point is 00:59:31 Either the product wasn't working and, you know, many months had passed. And it was very clear that they, well, to me, I thought it was clear that, okay, this probably isn't going to work out in my head. I kind of wrote it off. And then that company either pivoted or or some like massive partnership or M&A kind of event came through out of nowhere. And so I guess the learning is like never count a portfolio company out until it's over. And, you know, that relies on, of course, backing founders that are very resilient and creative and, you know, driven to create momentum. you know, out of nothing, but that's been surprising to me. And it makes me kind of excited because, you know, we invested in over 110 companies now and it's fun to be able to kind of see behind
Starting point is 01:00:15 the scenes a little bit how all these things kind of play out both the good and the bad. That's such an inspiring takeaway. Does that change how you invest? Like, to me, that's like, I guess I should just take more bets on founders that are awesome. Although I find just founder bets, it's like a very expensive hobby slash approach because there's so, there's so much. many great founders. How is that informed how you invest seeing that happen? I would say we don't, we don't have like it's again, my cop out, it's contextual kind of answer. Like, you know, some people are like, we are team first only. Some are we're market first. Some are we're product first. And we look at everything kind of holistically. And I think the evaluation of the product is sort of
Starting point is 01:00:57 reflection on the team. So our assessment of the thinking behind the product that they built today and maybe some of the traction is a reflection on like the team's abilities and like the thought processes. So we try to look at it holistically and I mean, yeah, I mean, every investor would say like, yeah, we want to back, you know, resilient founders that are very driven and insightful and all those things, of course. But it's also sometimes hard to like fully evaluate that unless you really know that person. So so we try to to take as much data around like how the product is working, how they made those decisions leading up to this to, to evaluate the team sort of indirectly.
Starting point is 01:01:33 That's kind of what I've started to do is I try not to invest as a founder bet unless I just know them because it's just so hard otherwise. Yeah. Yeah. There's a few founder bets that we've made. One, going back to consumer social kind of thing, he's somebody I've known for many, many years, one of the most talented, like, designers and engineers, product builders. And I've just been waiting for him to start a company.
Starting point is 01:01:56 And so that was one of those, I'm going to bet on you because I believe in you. I'm not sure about this first idea. You know, who am I to judge? But I don't know if that's going to be it. But he's probably going to launch 10 apps and the 11th is going to be a massive success. And so that's sort of the way I think about those consumer social founder first bets. I love that. Last question along these lines.
Starting point is 01:02:20 For someone that's hoping to get into investing or angel investing in the near future, do you have any advice for folks around that? Yeah. I actually wrote a tweet storm and like converted it to a blog post on this. Because we've gotten a lot of you probably as well get a lot of emails or people saying, hey, I'm thinking about raising a fund. Like, how should I do that? Or I want to get into venture.
Starting point is 01:02:41 I want to start investing. Like, what advice do you have? So, yeah, we wrote a blog post on this. And there's many different ways to invest. There's, you know, Angel investing is one. So great thing about that is if you have the capital of angel investing, you would do it today, tomorrow. Like, there's no signoffs required.
Starting point is 01:02:56 We have maximum flexibility. But, of course, you need to have disposable income. You need to be willing to lose all of it. And then hopefully, you know, you'll be on the other side of that and make some money in 10 years. It takes a long time. They're scouting. That's another opportunity. There are more and more scout funds probably than ever before right now in different flavors.
Starting point is 01:03:14 Some of them are like dedicated kind of scout programs where you have capital to deploy on your own. Some are more like you still need approval, but you send the deals and you get carry on those deals in many cases. Those have pros and cons too. like they're easier to start and get into than raising a fund typically for most people. But you also are sort of relying on that program or that fund. You might have less autonomy and what you can't invest in and what you can't. And then there's a few others. There's SPVs is one angle, which works really well for a lot of people.
Starting point is 01:03:45 So for those that maybe don't know on listening to this right now, SDVs are essentially like a single vehicle investment into one company. So you raise money from LPs, from other investors to invest in this business. a company. And there are a few great things about that. One, you get deal by deal carry, meaning the outcome of that company is you get paid when they exit essentially, assuming there's a positive outcome versus a fund. You have to return the entire fund first. Two, it allows you to also bring in maybe very strategic helpful people into that particular round for that company, which can actually be a strong value ad for that founder. The biggest tradeoff is it's a lot of work
Starting point is 01:04:24 sometimes. You have to basically do a fundraise for every company you invest in. And that's super time consuming for a lot of people. And then the last thing is like raising a fund. So that's the decision that I decided back in 2017 is I wanted to raise a fund. It's a lot more work to raise the capital and there's a lot more responsibility and managing funds and so on and so forth. But it provided me with the most flexibility in a way to deploy many checks into many companies, especially when I didn't and still don't have like a ton of money to angel invest. So, um, so anyway, those are like different options. Like I think my blog post goes into more like pros and cons for each of those things. But the last thing I'll say actually is let's say none of those are really an
Starting point is 01:05:08 option. You don't want to sort of fun. You don't have enough relationships to do SVV is you for whatever reason you can't do a scout. You don't have any money to annual less. One thing you can also do is just like pretend angel invested and that doesn't mean that you're meeting the founder and like writing a track, but you can write memos or you can like almost create a fantasy portfolio. And this is what Vedica before she joined, joined me was doing to some extent. She was writing memos about companies she was excited about. And in some ways, she was like doing the job before getting the job. And anyone can do that today.
Starting point is 01:05:43 And that can be helpful too if you're applying or trying to prove your your abilities. You can say, hey, here are the memos. Here are the companies that I would have invested in. You know, if I had the opportunity. and here's my thought process behind that. I love that. I'm curious about the logistics of knowing the prices of all these startups, but anyway,
Starting point is 01:06:00 we don't have to get into that. That's an awesome idea. I've seen people on Twitter do that too. Where do you think this all goes for you? Are you thinking of increasing the fun? This is basically the last question. Just, yeah, what's the future of Ryan Hoover at this point, as far as you know? Yeah, still figuring out the meaning of life as we established earlier.
Starting point is 01:06:19 I thought we cracked that one. Yeah, yeah. I'll let you know when I figure it. out. Yeah, we're on a third fund right now. We're actually about 30, 35% deployed. So we have plenty of capital. I'm not going to be raising anytime soon. And yeah, we're just investing in early stage companies right now. But yeah, when I fast forward like longer term, I don't know. I will always be investing. I'm also more of a fan of maintaining a smaller fund. Our latest fund is 21 million. And that might, I might change my mind on this, but that might be the
Starting point is 01:06:49 biggest fund we ever raise. I might keep it around that same size. for the next one because it really allows us to be like really collaborative. We can write smaller checks. We can fit into competitive deals. I think it's a better product for founders. Like we're not trying to take the entire round. We can, you know, try to bring on the lennies of the world as co-investors, things like that. And so investing will always be a part of my future.
Starting point is 01:07:10 But I also love building. Building is the most fun. So creating something is whether it's a company. I don't know. I don't know what it is. I'm not going to even call it a company. But building something is hopefully in my future. I just got to figure out the right idea.
Starting point is 01:07:22 And maybe reflect on your blog post, too, on the idea generation stuff that you shared, because that is helpful. As long as you let me invest, all is good. Yeah. Well, I don't know if all part of me is like, do I ever want to raise from venture? Now, it depends on the idea. If I eat it, if it's required strategically, then yes. But to be quite honest, maybe I shouldn't say this.
Starting point is 01:07:47 Like, I'm kind of really interested in like just owning something 100%. And you can always raise venture later. Like, it's a one-way door. So I kind of want to delay that door, you know, for whatever I build next if I can. I 100% get that. That's how life is with this newsletter operation. And I highly recommend it. Yeah.
Starting point is 01:08:06 If you can pull it off. Yeah. Okay. That's it. Just a couple, just where can people find you online? It's kind of a dumb question because you're very easy to find. But where do people go to learn more if they want to reach out and then, and then how can listeners be useful to you? Yeah, I'm just easy to find.
Starting point is 01:08:23 R.R. Hoover on Twitter, Ryanhoover.com. A simple website. I have a bunch of old blog posts on there. Probably a bunch of broken links and broken images, but isn't there in the contents there? I don't know. We're investing. We're investing in the early-stage companies, B2B, BTC,
Starting point is 01:08:38 you can build in something weird. I don't know. DM me, email me. I'm around. Amazing. Ryan, thank you so much for being here. It's kind of a surreal experience interviewing you. And I'm really honored that you came.
Starting point is 01:08:50 And I can't wait for people. people to hear this. I'm really happy about all the nuggets that I was able to extract out of your head and thank you for sharing them. Thanks for being here. Yeah, thanks, Lenny. Yeah, these conversations are helpful and like reflecting on what do I actually believe anyway. So it's just like writing. It's helpful. And it's just as helpful to everybody else. So thank you again. Cool. Thanks, funny. Thank you so much for listening. If you found this valuable, you can subscribe to the show on Apple Podcasts, Spotify, or your favorite podcast app. Also, please consider giving us a rating or leaving a review, as that really helps other listeners find the podcast.
Starting point is 01:09:27 You can find all past episodes or learn more about the show at lenniespodcast.com. See you in the next episode.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.