Lex Fridman Podcast - #91 – Jack Dorsey: Square, Cryptocurrency, and Artificial Intelligence
Episode Date: April 25, 2020Jack Dorsey is the co-founder and CEO of Twitter and the founder and CEO of Square. Support this podcast by signing up with these sponsors: - MasterClass: https://masterclass.com/lex EPISODE LINKS: ...Jack's Twitter: https://twitter.com/jack Start Small Tracker: https://bit.ly/2KxdiBL This conversation is part of the Artificial Intelligence podcast. If you would like to get more information about this podcast go to https://lexfridman.com/ai or connect with @lexfridman on Twitter, LinkedIn, Facebook, Medium, or YouTube where you can watch the video versions of these conversations. If you enjoy the podcast, please rate it 5 stars on Apple Podcasts, follow on Spotify, or support it on Patreon. Here's the outline of the episode. On some podcast players you should be able to click the timestamp to jump to that time. OUTLINE: 00:00 - Introduction 02:48 - Engineering at scale 08:36 - Increasing access to the economy 13:09 - Machine learning at Square 15:18 - Future of the digital economy 17:17 - Cryptocurrency 25:31 - Artificial intelligence 27:49 - Her 29:12 - Exchange with Elon Musk about bots 32:05 - Concerns about artificial intelligence 35:40 - Andrew Yang 40:57 - Eating one meal a day 45:49 - Mortality 47:50 - Meaning of life 48:59 - Simulation
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The following is a conversation with Jack Dorsey, co-founder and CEO of Twitter, and founder and CEO of Square.
Given the happenings at the time related to Twitter leadership and the very limited time we had,
we decided to focus this conversation on Square and some broader philosophical topics
and to save an in-depth conversation on engineering and AI at Twitter for a second appearance in this podcast.
This conversation was recorded before the outbreak of the pandemic. For everyone feeling the medical, psychological, and financial burden of this crisis,
I'm sending love your way. Stay strong, or in this together, will beat this thing.
As I'm aside, let me mention the Jack moved $1 billion of square equity, which is 28% of his wealth,
to form an organization that funds COVID-19 relief.
First, as Andrew Yang tweeted, this is a spectacular commitment.
And second, it is amazing that it operates transparently by posting all its donations
to a single Google doc.
To me, true transparency is simple,
and this is as simple as it gets.
This is the Artificial Intelligence Podcast.
If you enjoy it, subscribe on YouTube,
review it with five stars and Apple podcasts,
support it on Patreon, or simply connect with me on Twitter
at Lex Friedman's, about the FRID MAM.
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and never any ads in the middle
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listening experience. This show is presented by Masterclass. Sign up by Masterclass.com
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watch it on basically any device. Once again, sign up on masterclass.com slash Lex to get
a discount and to support this podcast. And now here's my conversation with Jack Dorsey. You've been on several podcasts, Joe Rogan, Sam Harris, Rich Roll, others, excellent conversations,
but I think there's several topics that you didn't talk about that I think are fascinating
that I love to talk to you about sort of machine learning, artificial intelligence, both
the narrow kind and the general kind and engineering
at scale. So there's a lot of incredible engineering going on that year part of crypto,
cryptocurrency, blockchain, UBI, all kinds of philosophical questions maybe we'll get to
about life and death and meaning and beauty. So you're involved in building some of the
biggest network systems in the world,
sort of trillions of interactions a day.
The cool thing about that is the infrastructure, the engineering at scale.
You started as a programmer with C,
how are you building?
Yeah, so I'm a hacker.
I'm not really an engineer.
Not not a legit software engineer.
You're not a hacker at heart, but to achieve scale,
you have to do some, unfortunately, legit large scale engineering. So how do you make that magic happen? of the self-transition year a year. Not a little bit. Not a little bit. Not a little bit. Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit.
Not a little bit. Not a little bit. Not a little bit. Not a little bit. Not a little bit. to make it work so that I can see and feel the thing and then learn what needs to come
next. And oftentimes what needs to come next is a matter of being able to bring it to
more people, which is scale. And there's a lot of great people out there that either have
experience or are extremely fast learners. that we've been lucky enough to
find and work with for years.
But I think a lot of it, we benefit a ton from the open source community and just all the
learnings there that are laid bare in the open, all the mistakes, all the success, all the problems.
It's a very slow moving process, usually, open source, but it's very deliberate.
And you get to see because of the pace, you get to see what it takes to really build
something meaningful.
So I learned most of everything I learned about hacking and programming and engineering has been due to open source and the
The generosity that people have given
To give up the time sacrifice of time without any expectation and return
other than
Being a part of something much larger than themselves.
Which I think is great.
The open source movement is amazing, but if you just look at the scale, like the square
has to take care of, is this fundamentally a software problem or hardware problem?
You mentioned hiring a bunch of people, but it's not maybe from my perspective, not often
talked about how incredible that is to
sort of have a system that doesn't go down often that secure, is able to take care of
all these transactions.
Like maybe I'm also a hacker at heart and it's incredible to me that that kind of scale
could be achieved.
Is there some insight, some lessons, some interesting tidbits that you can say how to make
that scale happen?
Is it the hardware fundamentally challenged?
Is it a software challenge?
Is it like, is it a social challenge of building large teams of engineers that work together
that kind of thing?
Like what's the interesting challenges there?
By the way, you're the best stress hack right?
I've met.
I think the, thank you.
If the enumeration you just went through, I don't think there's one.
You have to kind of focus on all and the ability to focus on all that.
Really comes down to how you face problems and whether you can break them down into parts
that you can focus on because I think the biggest mistake is trying to solve or address
too many at once or not going deep enough with the questions, or not being critical of the answers you find,
or not taking the time to form credible hypotheses
that you can actually test,
and you can see the results of.
So all of those fall in the face of ultimately
critical thinking skills, problem solving skills.
And if there's one skill I want to improve every day,
it's that that's what contributes to the learning
and the only way we can evolve any of these things
is learning what it's currently doing
and how to take it to the next step.
And questioning assumptions,
the first principle is kind of thinking.
Seems like fundamental to the next step. And questioning assumptions, the first principle is kind of thinking. It seems like fundamental to this whole process.
Yeah, but if you get to overextended
into, well, this is a hardware issue,
you miss all the software solutions.
And vice versa, if you focus too much on the software,
there are hardware solutions that can 10X a thing.
So I try to resist the categories of thinking and look for the underlying systems that make
all these things work.
But those only emerge when you have a skill around creative thinking, problem solving, and being able to ask critical questions and
having the patience to go deep.
So, one of the amazing things, if we look at the mission of Square, is to increase people's
access to the economy.
Maybe you can correct them if I'm wrong, that's from my perspective,
sort of from the perspective of merchants,
bearded peer payments,
even cryptocurrency, digital cryptocurrency.
What do you see as the major ways
our society can increase participation in the economy?
So if we look at today in the next 10 years, next 20 years,
you go into Africa, maybe in Africa
and all kinds of other places outside of the North America.
If there was one word that I think represents what we're trying to do at Squared, it is that word access. One of the things we found is that we weren't expecting this at all. When we started, we
thought we were just building a piece of hardware
to enable people to plug it into their phone and swipe a credit card. And then as we talked
with people who actually tried to accept credit cards in the past, we found a consistent theme,
which many of them weren't even enabled, and enabled, butoud to process credit cards. We dug out a bit deeper, again, asking that question.
We found that a lot of them would go to banks or these merchant acquirers.
Waiting for them was a credit check and looking at a FICA score.
Many of the businesses that we talk to and many small businesses, they don't have
good credit or a credit history.
Their entrepreneurs were just getting started, taking a lot of personal risk, financial
risk.
And it just felt ridiculous to us that for the job of being able to accept money from people,
you had to get your credit checked.
And as we dug deeper, we realized that that wasn't the intention of the financial industry,
but it's the only tool they had available to them to understand authenticity,
intent, predictor of future behavior. So that's the first thing
we actually looked at. And that's where we built the hardware, but the software really
came in in terms of risk modeling. And that's when we started down the path that eventually
leads to AI. We started with a very strong data science discipline because we knew that our business
was not necessarily about making hardware.
It was more about enabling more people to come into the system.
So the fundamental challenge there is to enable more people to come into the system.
You have to lower the barrier of checking that that person will
be a legitimate vendor.
Is that the fundamental problem?
Yeah, and a different mindset.
I think a lot of the financial industry had a mindset of kind of distrust and just constantly looking for opportunities to prove why people shouldn't get into the
system, whereas we took on a mindset of trust and then verify, verify, verify, verify, verify,
verify. So we moved, you know, when we, when we entered the space, only about 30 to 40%
of the people
who applied to accept credit cards would actually get through the system.
We took that number to 99%.
And that's because we reframed the problem.
We built credible models.
And we had this mindset of, we're going to watch not at the merchant level,
but we're going to watch not at the merchant level, but we're gonna watch at the transaction level.
So, come in, perform some transactions.
And as long as you're doing things
that feel high integrity, credible,
and don't look suspicious,
we'll continue to serve you.
If we see any interestingness in how you use our system, that will be bubbled up to people
to review, to figure out if there's something in the farthest going on, and that's when
we might ask you to leave.
So the change in the mindset led to the technology that we needed to enable more people to get
through and to enable more people to access system.
What role does machine learning play into that in that context of, you said first of all,
that's a beautiful shift. Anytime you shift your viewpoint into seeing that people are fundamentally good
and then you just have to verify and catch the ones who are not as opposed to assuming
everybody's bad. This is a beautiful thing. So what role does the, do you, throughout the
history of the company, has machine learning played in doing that verification?
It was, it was immediate. I mean, we weren't calling it machine learning, but it was data
science. And then as the industry evolved, machine
learning became more of the nomenclature. And as that evolved, it became more sophisticated
with deep learning. And as that continues, continues to evolve, it'll be another thing.
But they're all in the same vein. But we built that discipline up within the first year
of the company. Because we also had, you know, we also had, we had to partner with the bank,
we had to partner with Visa Mastercard,
and we had to show that by bringing more people into the system,
that we could do so in a responsible way
that would not compromise their systems
and that they would trust us.
How do you convince this upstart company
with some cool machine learning tricks
is able to deliver on the sort of a trust worthy set of merchants?
We staged it out in tears.
We had a bucket of 500 people using it
and then we showed results and then 1,000
and then 10,000 and then 50,000
and then the constraint was lifted. So again, it's kind of getting something tangible out
there. I want to show what we can do rather than talk about it. And that put a
lot of pressure on us to do the right things. And it also created a culture of accountability of a little bit more transparency.
And I think incentivized all of our early folks and the company in the right way.
So what does the future look like in terms of increasing people's access?
Or if you look at IoT Internet of Things, there's more and more intelligent devices. You can see there's some people even talking about our personal data as a thing that we
could monetize more explicitly versus implicitly, sort of everything can become part of the
economy.
Do you see?
So what does the future of Square look like in, sort of, giving people access in all kinds
of ways to being part of the economy as merchants and as consumers.
I believe that the currency we use is a huge part of the answer and I believe that the internet
deserves and requires a native currency and in that way I'm such a huge believer in Bitcoin
So I'm such a huge believer in Bitcoin because our biggest problem is a company right now is we cannot act like an internet company.
Open a new market, we have to have a partnership with the local bank.
We have to pay attention to different regulatory onboardboarding environments. And a digital currency like Bitcoin takes a bunch of that away where we can potentially
launch a product in every single market around the world because they're all using the same currency.
And we have consistent understanding of regulation and onboarding and what that means.
So I think the internet continuing to be accessible to people is number one.
And then I think currency is number two.
And it will just allow for a lot more innovation, a lot more speed, in terms of what we can build, and others can build.
And it's just, it's just really exciting.
So I mean, I want to be able to see that and feel that in my lifetime.
So in this aspect and other aspects, you have a deep interest in
cryptocurrency industry, be a leisure tech in general.
I talked to Vitalik Buder in yesterday on this podcast.
He says, hi, by the way.
Hey.
He's a brilliant, brilliant person.
Talked a lot about Bitcoin and Ethereum, of course.
So can you maybe linger on this point?
What do you find appealing about Bitcoin,
about digital currency?
Where do you see it going in the next 10, 20 years?
And what are
some of the challenges with respect to square, but also just bigger for our globally, for
our world, for the way we, we think about money.
I think the most beautiful thing about it is there's no one person setting the direction.
And there's no one person on the other side to
can stop it. So we have something that is pretty organic in nature and very principled
in its original design. And I think the Bitcoin white paper is one of the most seminal
works of computer science in the last 20, 30 years.
It's poetry.
I mean, it's a pretty cool technology.
That's not often talked about.
There's so much hype around digital currency about the financial impacts of it, but the
actual technology is quite beautiful from a computer science perspective.
Yeah, in the underlying principles behind it that went into it, even to the point of releasing
it under a pseudonym. I think that's a very, very powerful statement. The timing of when it was released is
powerful. It was a total activist move. I mean, it's moving the world forward in a way that I think
is extremely noble and honorable and enables everyone to be part of the story,
which is also really cool.
So you asked a question around 10 years and 20 years.
I mean, I think the amazing thing is no one knows.
And it can emerge in every person that comes into the ecosystem, whether they be a developer or someone who uses it can change its direction
in small and large ways.
And that's what I think it should be
because that's what the internet has shown is possible.
Now there's complications with that, of course,
and there's certainly companies that own large ports
so the internet can direct it more than others,
and there's not equal access to every single person in the world just yet, certainly companies that own large ports so the internet and contract it more than others.
There's not equal access to every single person in the world just yet, but
all those problems are visible enough to speak about them. And to me, that gives confidence that they're solvable in a relatively short time frame. I think the world changes a lot
as we get these satellites projecting the internet down
to Earth because it just removes a bunch of the former constraints and really levels
the playing field.
But a global currency, which a native currency for the internet is a proxy for, is a very
powerful concept.
And I don't think any one person on this planet
truly understands the ramifications of that. I think there's a lot of positives to it. There's
some negatives as well. But I think it's possible, sorry, to interrupt, do you think it's possible that
this kind of digital currency would redefine the nature of money, so become the main currency of
the world as opposed to being tied to
fiat currency of different nations and so really push the decentralization of control of money.
Definitely, but I think the bigger ramification is how it affects how society works.
And I think there are many positive ramifications. Outside of just money.
And I think there are many positive ramifications. Outside of money.
Outside of just money.
Money is a foundational layer that enables so much more.
I was meeting with an entrepreneur in Ethiopia.
And payments is probably the number one problem
to solve across a continent, both in terms of moving money
across borders between nations on the continent
or the amount of corruption
within the current system. But the lack of easy ways to pay people makes starting anything
really difficult. I'm an entrepreneur who started the lift slash Uber of Ethiopia.
And one of the biggest problems she has is that it's not easy for her writers to pay
the company.
It's not easy for her to pay the drivers.
And that definitely has stunted her growth and made everything more challenging.
So the fact that she even has to think about payments, instead of thinking about the best writer experience
and the best driver experience is pretty telling.
So I think as we get a more durable, resilient,
and global standard, we see a lot more innovation everywhere.
And I think there's no better case study for this than the various countries within Africa
and their entrepreneurs who are trying to start things within health or sustainability or
transportation or a lot of the companies that we've seen that we've seen here.
So the majority of companies I met in November when I spent a month on the continent were payments oriented.
You mentioned, there's a small tangent, you mentioned the anonymous launch of Bitcoin is a sort of
profound philosophical statement. So what's that you can mean? There's a student first of all.
There's an identity tied to it. It's not just anonymous.
It's Nakamoto.
So Nakamoto might represent one person or multiple people.
But let me ask, are you Satoshi Nakamoto?
Just checking.
Can you tell me what I tell you?
Yes, sure.
But I assume, a student is constructed identity.
Anonymity is just kind of this random,
like, drop something off and leave.
There's no intention to build an identity around it.
And while the identity being built
was a short time window, it was meant to stick around,
I think, and to be known.
And it's being honored in, you know, how the community
thinks about building it, like the concept of Satoshi's, for instance, is one such example.
But I think it was smart not to do it anonymous, not to do it as a real identity, but to do
it as student-member because I think it builds
tentability and a little bit of empathy that this was a human or a set of humans behind it.
And there's this natural identity that I can imagine.
But there is also a sacrifice of ego. That's a pretty powerful thing for the
pretrial. Yeah, which is beautiful. Would you do philosophically to ask you the question,
would you do all the same things you're doing now
if your name wasn't attached to it?
Sort of, if you had to sacrifice the ego,
put another way, is your ego deeply tied
in the decisions you've been making?
I hope not.
I mean, I believe I would certainly attempt to do the things without my name
having to be attached with it. But it's hard to do that in a corporation.
Legally, that's the issue. If I were to do more open source things than absolutely, like I don't need.
My particular identity, my real identity,
associated with it, but I think the appreciation that comes
from doing something good and being able to see it
and see people use it is pretty overwhelming and powerful,
more so than maybe seeing your name in the headlines.
Let's talk about artificial intelligence a little bit.
If we could,
70 years ago, Alan Turing formulated the Turing test.
To me, natural language is one of the most interesting
spaces of problems that attack a biodeficial intelligence.
It's the canonical problem of what it means to be intelligent.
He formulated as a touring test. I may ask sort of the broad question, how hard do you think is it to pass the touring test in the space of language?
Just from a very practical standpoint, I think where we are now and for at least years out is one where the artificial intelligence, machine learning,
the deep learning models can bubble up, interestingness very, very quickly, around nuance and meaning. I think for me, the
chasm across for general intelligences, to be able to explain why and the meaning behind something.
Behind a decision. So being able to tell us all the data sets of data.
So the explainability part is kind of essential to be able to explain using natural language
why the decisions were made that kind of thing. Yeah, I mean, I think that's one of our biggest risk
in artificial intelligence going forward is we are building a lot of black boxes that can't
necessarily explain why they made a decision or what criteria
they used to make the decision. And we're trusting them more and more from lending decisions to
content recommendation to driving to health. Like, you know, a lot of us have watches that tell us
to understand. I was at deciding that. I mean, that one's pretty, pretty simple. But you can imagine how complex they get.
And...
Being able to explain the reasoning behind some
of those recommendations seems to be an essential part.
Although it's a very hard problem
because sometimes even we can't explain why we make decisions.
So that's what I was, I think we're being
as sometimes a little bit unfair for artificial intelligence
systems because we're not very good at these,
some of these things.
Do you think a podcast for the ridiculous romanticized question, but on that line of thought, do you think we'll ever be able to build a system
like in the movie, her that you could fall in love with? So have that kind of deep connection with
hasn't that already happened?
Hasn't someone in Japan fallen in love with his AI?
There's always going to be somebody that does that kind of thing.
I mean, at a much larger scale of actually building relationships
of being deeper connections, it doesn't have to be love,
but it's just deeper connections with artificial intelligence systems.
So you mentioned explainability.
That's lots of function of the artificial intelligence and more function of the individual
on and how they find meaning and where they find meaning.
Do you think we humans can find meaning and technology in this kind of way?
Yeah, 100% 100% and I don't necessarily think it's a negative.
But I, you know, it's, it's constantly going to evolve.
So I don't know, but I mean is something that's entirely subjective.
And I don't think it's going to be a function of finding the magic algorithm that enables
everyone to love it.
But maybe, I don't know. But that question really gets
at the difference between human and machine.
You had a little bit of an exchange with Elon Musk,
basically, I mean, it's a trivial version of that,
but I think there's a more fundamental question
of is it possible to tell the difference between
a bot and a human?
And do you think it's...
If we look into the future, 10, 20 years out,
do you think it would be possible or is it even necessary to tell the difference in the digital space
between a human and a robot?
Can we have fulfilling relationships with each or do we need to tell the difference between them?
I think it's certainly useful in certain problem domains to be able to tell the difference.
I think in others it might not be as useful.
I think it's possible for us today to tell that difference.
As they reverse the meta of the Turing test.
Well, what's interesting is I think the technology to
Create is moving much faster than the technology to detect
You think so so if you look at like adversarial machine learning
There's a lot of systems that try to fool machine learning systems and
At least for me the hope is that the technology to defend will always be
Right there at least your sense is that I don't know if it would be right there.
I mean, it's a race, right?
So the detection technologies have to be two or ten steps ahead of the creation technologies.
This is a problem that I think the financial industry will face more and more because
a lot of our
risk models, for instance, are built around identity. Payments ultimately comes down to
identity. And you can imagine a world where all this conversation around deepfakes goes
towards a direction of driver's license or passports or state identities and people construct identities in order to get
through a system such as ours to start accepting credit cards or into the cash up.
And those technologies seem to be moving very, very quickly. Our ability to detect them,
I think, is probably lagging at this point, but certainly with more focus, we can get ahead of it, but
this is going to touch everything. So I think it's like security, and we're never going
to be able to build a perfect detection system. We're only going to be able to, you know, what we should be focused
on is, uh, is the speed of evolving it and being able to take signals that show correctness
or errors as quickly as possible and move, um, and to be able to, to build that into our,
our newer models or the, or the self learning models.
Do you have other worries like some people like Elon and others have worries of existential
threats of artificial intelligence, of artificial general intelligence, or if you think more narrowly
about threats and concerns about more narrow artificial intelligence, like what are your
thoughts in this domain?
Do you have concerns or Are you more optimistic? I think you've all in his book 21, 21 Lessons for the 21st century.
You know, his last chapter is around meditation. And you look at the title of the chapter and you're like,
oh, it's kind of, you know, it's all meditation. But the, what was interesting about that chapter is he believes that, you know, kids being born today, growing up today,
Google has a stronger sense of their preferences than they do, which you can easily imagine.
I can easily imagine today that Google probably knows my preference is more than my mother does.
Maybe not me per se, but for someone growing up only knowing the internet, only knowing
what Google is capable of, or Facebook, or Twitter, or Square, or any of these things,
the self-awareness is being all-flooded to other systems, and particularly these algorithms.
And his concern is that we lose that self-awareness because the self-awareness is now outside of
us and is doing such a better job at helping us direct our decisions around, should I stand,
should I walk today? What doctor should I choose?, should I stand, should I walk today?
What doctor should I choose?
Who should I date?
All these things we're now seeing play out very quickly.
So he sees meditation as a tool to build that self-awareness
and to bring the focus back on,
why do I make these decisions?
Why do I react in this way?
Why did I have this thought?
Where did that come from?
That's the way to regain control.
It's for awareness, maybe not control,
but to put awareness so that you can be aware that,
yes, I am offloading this decision to this algorithm
that I don't fully understand and can't tell me
why it's doing the things it's doing
because it's so complex.
That's not to say that the algorithm can't be a good thing.
And to me, recommend our systems the best of what they can do is to help guide you on a
journey of learning new ideas, of learning period.
It can be a great thing, but do you know you're doing that?
Are you aware that you're inviting it to do that to you?
I think that's the risk key identifies, right?
That's perfectly okay, but are you aware
that you have that imitation and it's being acted upon?
And so that's a concern, you're kind of highlighting
that without a lack of awareness,
you can just be like floating at sea,
so awareness is key.
And the future of these artificial intelligence systems.
Yeah, the movie Wally.
Wally.
Which I think is one of Pixar's best movies besides retituary.
Retituary was incredible.
You had me until retituary, okay?
Retituary is incredible.
All right, we've come to the first point where we disagree. Okay.
Cee entrepreneurial story in the form of a rat. I just remember just the soundtrack was
really good. So excellent. What are your thoughts sticking on artificial intelligence
a little bit about the displacement of jobs. That's another perspective that candidates,
like Andrew Yang talk about.
Yang Yang forever.
Yang gang.
So he unfortunately speaking of Yang gang
has recently dropped out.
I know it was very disappointing and depressing.
Yeah, but on the positive side,
he's I think launching a podcast.
So really cool.
Yeah, that's he just announced that. I'm sure he'll try to talk you into trying to come on launching a podcast. So, uh, really cool. Yeah, let's see, just announce that.
I'm sure he'll try to talk you into trying to come on
to the podcast.
So, about regulatory.
Yeah, maybe he'll be more welcoming
of the right to two argument.
What are your thoughts on his concerns
of the displacement of jobs of automations
that of course there's positive impacts
that could come from automation and AI
but that could also be negative impacts.
Within that framework, what are your thoughts about universal basic income?
So these interesting new ideas of how we can empower people in the economy?
I think he was 100% right on almost every dimension.
We see this in squares business. I mean he identified
truck drivers, some from Missouri, and he certainly pointed to the concern and the issue that
people from where I'm from feel every single day that is often invisible and not talked about enough
You know the next big one is cashiers. This is where it pertains to squares business
We are seeing more and more of
the the point of sale move to the individual customers
Hand in the form of their phone and apps and pre-order and order ahead
We're seeing more kiosks.
We're seeing more things like Amazon Go. And the number of workers in as a cashier and retos
immense. And you know, there's no real answers on how they
real answers on how they transform their skills and work into something else. And I think that does lead to a lot of really negative ramifications. And the important point that
he brought up around universal basic income is given that the shift is going to come and given it is going to take time to set people up with new skills
and new careers, they need to have a floor to be able to survive.
And this $1,000 a month is such a floor.
It's not going to incentivize you to quit your job because it's not enough, but it will
enable you to not have to worry as much about just getting on day to day so that you can
focus on what am I going to do now and what skills do I need to acquire. And I think a lot of people point to the fact
that during the industrial age, we
had the same concerns around automation, factory lines,
and everything worked out OK.
But the biggest change is just the velocity
and the centralization of a lot of the things that make this work, which is the data
and the algorithms that work on this data. I think the second
biggest scary thing is just how around AI is just who actually owns the data and who can operate on it. And are we able to share the insights
from the data so that we can also build algorithms that help our needs or help our business or
whatnot. So that's where I think regulation could play a strong and positive part. First, looking at the primitives of AI and the tools we use to build these services that
will ultimately touch every single aspect of the human experience.
And then how data, where data is owned and how it's shared.
So those are the answers that as a society, as a world,
we need to have better answers around,
which we're currently not.
They're just way too centralized
into a few very, very large companies.
But I think it was spot on with identifying the problem
and proposing solutions that would actually work.
At least that we'd learned from that you could expand or evolve.
But I mean, it's, I think it's, you be eyes well, well passed, it's, it's due.
I mean, it was certainly trumpeted by Martin Luther King and, and even, even before him as
well.
And like you said, like, you said, the exact $1,000 mark
might not be the correct one,
but you should take the steps to try to implement
these solutions and see what works.
100%.
So I think you and I eat similar diets,
and at least I was the first time I've heard this.
Yeah, so I was doing it, first time anyone has said that to me. In this case, I don't
know. Yeah, but it's becoming more and more cool. But I was doing it before it was cool.
So the intermittent fasting and fasting in general, I really enjoy, I love food, but I enjoy
the, I also love suffering because I'm Russian. So fasting kind of makes you appreciate the,
because I'm Russian, so fast thing kind of makes you appreciate the,
makes you appreciate what it is to be human somehow. So, but I have,
outside the philosophical stuff, I have a more specific question. It also helps me as a programmer and a deep thinker like from the scientific perspective to sit there for many hours and focus deeply. Maybe you were a hacker before you were CEO.
What have you learned about diet, lifestyle, mindset that helps you maximize mental performance
to be able to focus for, to think deeply in this world of distractions?
I think I just took it for granted for too long, which aspects. Just the
social structure of we eat three meals a day and there's snacks in between and I just never
really asked the question, why? Oh, by the way, in case people don't know, I think a lot of people
know you at least, you famously eat once a day. You still eat once a day.
Yep, I dinner.
By the way, what made you decide to eat once a day?
Because to me, that was a huge revolution,
that you don't have to eat breakfast.
That was like, I felt like I was a rubble.
Like a band in my parents or something.
It does feel anarchist.
When you first, like the first week you start doing it,
it feels like you have a superpower.
And you realize it's not really a superpower.
But I think you realize, at least I realize, like it just how much is, how much our mind
dictates what we're possible of.
And sometimes we have structures around us that incentivize like, you know, this three-millennet a day thing, which was purely social
structure versus necessity for our health and for our bodies. And I did it just, I started doing
it because I played a lot with my diet when I was a kid and I was vegan for two years and
just went all over the place just because I you know I
health is the most precious thing we have and none of us really understand it. So
being able to ask the question through experiments that I can perform with
myself and learn about I is compelling to me and I heard this one guy on the
podcast Wim Hof through his famous for doing ice baths
and holding his breath and all these things.
He said he only eats one meal a day.
I'm like, wow, that sounds super challenging and uncomfortable.
I'm going to do it.
So I just, I learn the most when I make myself, I wouldn't say suffer, but when I make myself
feel uncomfortable, because everything comes to bear in those moments, and you really
learn what you're about or what you're not.
So I've been doing that my whole life.
Like when I was a kid, I could not speak.
Like I had to go to speech therapist
and it made me extremely shy.
And then one day I realized I can't keep doing this.
And I signed up for the speech club.
And it was the most uncomfortable thing
I could imagine doing, getting a topic on a note card,
having five minutes to write a speech
about whatever that topic is,
not being able to use the note card
while speaking and speaking for five minutes
about that topic.
So, but it just, it puts so much,
it gave me so much perspective
around the power of communication, around my
own deficiencies, and around if I set my mind to do something, I'll do it.
So it gave me a lot more confidence.
So I see fasting in the same light.
This is something that was interesting, challenging, uncomfortable, and has given me so much learning and benefit as a result.
And only to other things that I'll experiment with than play with, but yeah, it does feel a little
bit like a super power sometimes. The most boring super power one can imagine.
Now, it's quite incredible. The clarity of mind is pretty interesting.
Now, it's quite incredible. The clarity of mind is pretty interesting. Speaking of suffering, you kind of talk about facing difficult ideas. You meditate.
You think about the broad context of life of our society.
Let me ask a bulge as again for their metasized question.
But do you ponder your own mortality? Do you think about death,
about the finiteness of human existence, when you meditate, when you think about it, and
if you do, what, how do you make sense of it, that this thing ends?
Well, I don't try to make sense of it. I do think about it every day. I mean, it's a daily multiple times a day.
Are you afraid of death?
No, I'm not afraid of it. I think it's a transformation, I don't know to what, but it's also a tool to feel the importance of every moment.
So I just use this as a reminder, like, I have an hour. Is this really what I'm going
to spend the hour doing? Like, I only have so many more sunsets and sunrises to watch. Like,
I'm not going to get up for it. I'm not going to make sure that I try to see it. So,
it just puts a lot into perspective and it helps me prioritize.
I think it's, I don't see it as something that's like that I dread or is dreadful.
It's a tool that is available to every single person to use every day because it shows
how precious life is.
And there's reminders every single day whether it be your own health or a friend or a coworker or something
you see in the news.
So to me, it's just a question of what we do with that daily reminder.
And for me, it's, um, am I really focused on what matters?
And sometimes that might be work, sometimes that might be friendships or family or relationships
or whatnot, but that's
it's the ultimate clarifier in that sense.
So on the question of what matters, another ridiculously big question of once you try
to make sense of it, what do you think is the meaning of it all, the meaning of life?
What gives you purpose, happiness happiness meaning? A lot does. I mean, I mean, just being able to be aware of the
fact that I'm alive is pretty, pretty meaningful. The connections I feel with individuals, whether
they people I just meet or long lastinglasting friendships or my family is meaningful.
Seeing people use something that I helped build is really meaningful and powerful to me.
But that sense of, I mean, I think ultimately comes out in a sense of connection and just feeling like
I am bigger, I am part of something that's bigger than myself
and like I can feel it directly in small ways or large ways. However, it manifests.
This is probably it. Last question, do you think we're living in a simulation?
I don't know, it's a pretty fun one if we are, but also crazy and random and with tons
of problems.
But yeah, would you have it any other way?
Yeah.
I mean, I just think it's taken us way too long as a planet to realize we're all in this together.
And we all are connected in very significant ways.
I think we hide our connectivity very well through ego, through whatever it is of the day.
But that is the one thing I would want to work towards changing and that's how I would have
it the other way.
Because if we can't do that, then how are we going to connect to all the other simulations?
Because that's the next step is like what's happening in the other simulation.
Escaping this one and yeah, spanning across the multiple simulations and sharing it on the fun. I don't think there's a better way to end it
Jack, thank you so much for all the work you do. There's probably other ways that we've added this and other simulations that may have been better
Well, to wait and see
Thanks so much for talking to you. Thank you
Thanks for listening to this conversation with Jack Dorsey and thank you to our sponsor masterclass
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And now let me leave you with some words about Bitcoin from Paul Graham.
I'm very intrigued by Bitcoin.
It has all the signs of a paradigm shift.
Hackers love it, yet it is described as a toy, just like microcompeters.
Thank you for listening and hope to see you next time. you