librarypunk - 167 - librarypunk live: Critical AI research too hot for ALA
Episode Date: July 1, 2026Our second live show! Only Justin could make it to ALA but we’ve got THREE great guests plus very good audience questions. We talk about AI through discourse analysis, refusal, STS, and more. Gues...ts’ writings Transcending Binaries of Agency through Librarians’ Discursive Constructions of AI https://muse.jhu.edu/pub/1/article/961342 Discourses of fear around AI and their implications for library and information science: https://publicera.kb.se/ir/article/view/47548 I Bought Slop: A Conversation on the Accidental Purchase of AI-Generated Material https://acrlog.org/2026/02/09/i-bought-slop-a-conversation-on-the-accidental-purchase-of-ai-generated-material/ ChatGPT Can’t Envision Anything: It’s Actually BS-ing - ACRLog https://acrlog.org/2023/07/21/chatgpt-cant-envision-anything-its-actually-bs-ing/ A ChatGPT generated post (and a first year librarian’s thoughts) - ACRLog https://acrlog.org/2023/01/31/a-chatgpt-generated-post-and-a-first-year-librarians-thoughts/ “Against AI:Critical Refusal in the Library,” from Library Trends: https://muse.jhu.edu/pub/1/article/968497 “Relationality Over Neutrality: On Technology,” from Information Technology and Libraries: https://ital.corejournals.org/index.php/ital/article/view/17581 Media mentioned Why We Fear AI: On the Interpretation of Nightmares https://www.commonnotions.org/buy/why-we-fear-ai Algorithms of Oppression: How Search Engines Reinforce Racism https://nyupress.org/9781479837243/algorithms-of-oppression/ Imagination: A Manifesto by Ruha Benjamin https://www.ruhabenjamin.com/imagination-a-manifesto Vocational Awe and Librarianship: The Lies We Tell Ourselves – In the Library with the Lead Pipe https://www.inthelibrarywiththeleadpipe.org/2018/vocational-awe/ Resurrecting the Black Body: https://www.ucpress.edu/books/resurrecting-the-black-body/paper Investigating the 'Feeling Rules' of Generative AI and Imagining Alternative Futures https://www.inthelibrarywiththeleadpipe.org/2025/ai-feeling-rules/ Outsiders-within-Library and Information Science: Reprioritizing the marginalized in critical sociocultural work https://asistdl.onlinelibrary.wiley.com/doi/10.1002/asi.24449 Libraries, Librarians, and the Discourse of Fear https://www.jstor.org/stable/4309528 Transcript: https://pastecode.io/s/08pir9wg Join the Discord: https://discord.gg/qWPTurTnkT
Transcript
Discussion (0)
All right, there we go. It's recording.
Amazing.
We are doing this the same way we did it last time, which is here's how.
Oh, yeah, I guess I should tell you guys how the show goes.
Oh, well, I'm just...
No, shut up. My turn.
All right, I'm Justin.
I don't have that job anymore.
My pronouns are he and they, and we have guests.
Would you like to introduce yourselves in any order you like?
I'm Kay Slater.
Any pronouns are fine.
I live in Chicago and I work at a public library.
Yay!
I'm Emily Zerrutter.
I use she her pronouns.
I'm an academic librarian.
And I'm from Michigan, so I'm a Midwesterner.
Hi, everyone.
My name is Sarah Apadu.
I use she her pronouns.
I am a former academic library worker turned PhD student.
So I am oriented a little differently to this conversation,
but I'm excited to be here.
Yeah.
Where the book's up?
Chicago?
Yeah.
That's right.
Dead silence.
You always want.
All right.
Yeah.
Awesome.
Thanks so much again,
the Pilsen Community Books.
This place is amazing.
This is an insane place to just get to use to do a show like this.
So thank you all so much.
Buy shit on your way out, please.
support the store, a worker-owned bookstore.
So this was originally a panel that was submitted for ALA.
Kay, do you have more info on how that went?
They said no.
They said, we don't want you here.
Yeah, the three of us as well as some other folks that did some contributions
to a journal called Library Trends, submitted a panel to ALA to the ACL section,
and they said, we don't care that you did peer-reviewed research on this.
Sorry.
Bye.
And then we just said, okay, screw it.
We'll just do it here instead.
Yeah.
So.
All right.
Yeah.
As I got into like reading more like to plan for the episode, it was really wild how much like peer reviewed work you've done onto this.
Like both like like all these papers that everyone here has worked on and that that got rejected compared to just I, I noticed.
some people on Blue Sky were talking about how many,
how many pro-AI or AI-related
things that were like uncritical
AI panels
there were and presentations.
So it was just very strange to me that this one
didn't go through, particularly because
last ALA, there was a critical
AI panel, and
they got an encore presentation
because it was so well
received. Famously.
Yeah.
Give it a lot from here.
Alson of Libraries Media Project
is here. The only, hello.
The only reason it was different is that we fully lied in our title and description and said,
oh, we're just going to talk about ethical issue.
People have questions.
We're going to, we're going to answer.
And then we were like, we hate everything.
So the encore that we felt we put us in big room and then we had an encore entirely because, you know, people who go to ALA, library workers want to hear this stuff.
But whoever is accepting the talks, not too much.
Yeah.
Yeah.
It seems strange to me that there.
would be such a bias.
But I guess that's the first takeaway from this episode,
which is lie on your presentation description.
I did that when I applied to be on Claire Bates' Academic AI Working Group.
I was like, you need the early career perspective
and didn't really say anything about my critical AI work.
And now every meeting I've been in, I've been a problem.
Hell yeah.
Yeah, if they like Googled me, they would have found it.
I sent them my CV that,
has the critical AI things, but they probably had AI read it.
So I mean, I was definitely doing, I got on a focus group early on for research on AI and libraries.
And it was so incredibly pro-AI that you couldn't even, like every single question was so loaded.
It was impossible to say anything critical about AI.
And so the only time you could do it was like in a free form like use a Google shared notes, post it notes things.
And we all post our little things.
And then they just would skim over the critical parts.
So I just stopped going to it because I'm like, okay, well, whatever comes out of this is not going to be like scholarly useful information for anyone.
So what's the point of even participating?
I feel like is unfortunate because there is good research being done particularly.
I think it would be good to start off with.
I tried to take all the themes from the articles that you all wrote and trying to put them into some order that kind of made sense.
So I have been thinking a lot about AI and fear.
Like, why do we fear AI?
We just had Hog and Blix on who wrote a book called Why We Fear AI.
There's a lot of really interesting, like, how we talk about AI.
And so, Sarah, I kind of wanted to start with you of, like, fear and discourse.
Like, how do they dominate how we talk about AI?
Yes, I mean, fear is obviously a mechanism of fascism and what I would also refer to and what others have referred to as techno-fascism, which is the knowledge that this moment of AI proliferation and the political moment we're living through happening simultaneously is no mistake.
It is on purpose.
They need one another.
They fuel one another.
and so fear operates in these dual ways where it really exploits our very human tendencies to want to be safe and love and accepted.
And they take these larger rhetorics as we've seen all throughout history, all throughout these fascist regimes.
This is very much not the first time we are living through something like this where they exploit that fear and weaponize it against us to make us feel powerless, to make us feel like there's nothing we can do.
and most importantly that those who can do something about it are those at the top actually creating the various crisis that we're living through in the first place.
So it's an interesting balancing act when I talk to people between not dismissing the very real fear that lives in their body,
but also acknowledging that, yes, a lot of that comes from very real harm,
but also a lot of that is this like on purpose discourse that is perpetuated from above.
I mean, just listen to Elon Musk, talk about AI.
He will talk about the apocalypse.
He will talk about the end of times.
He'll probably throw in a conversation about colonizing Mars in the meantime.
And that is intentional, right?
It's to get us to look towards them to solve these problems that are supposedly so much bigger than us
that we don't have the knowledge, skills, expertise, what have you, whatever they want to leverage against, you know, librarians.
And it's just not true.
So, yeah, it is certainly a difficult balance even for myself managing my very real fears and anxieties that I have about the world we're living in, but also recognizing that, like, learning to live with that fear, maybe not overcoming it because sometimes that's too much to ask, but living with it and moving through it and building solidarity with others.
I think is one of the best antidotes to fear.
Yeah, I think you and I, every time we have a research meeting, like the first 30 minutes is just us, like, shooting the shit.
about like what we're afraid of right now, what kind of ridiculous nonsense is happening. So it's,
it's very important to be in solidarity with others. I think what's really, could you explain
like discourse studies, like give us a quick primer of like how it's used? Because I, it's not like
a methodology I'm really trained in. And as far as I understand it, it's a way of potentially
doing consciousness raising. So could you tie those two things together in my head? Yeah. You know, I, it's
It's been so interesting.
I've been working through, I have a philosophy background, and so I like to think through things
like that.
And I've been really working hard on, you know, bridging these realms between discourse, which is
kind of meta and the world we're living in, right?
Because the way we talk about technology, the way we think about it impacts what we think
is possible.
So, for example, if we believe that AI is inevitable, then the possible worlds that we can envision
are going to assume AI as a part of it.
Whereas if we deny these discourses of inevitability, that leaves us the possibility to imagine in the words of the great Ruha Benjamin otherwise.
So yeah, discourse, you know, so many of us are already talking about discourse.
We're talking about the attitudes, the beliefs, the perceptions.
And for me, thinking about, you know, the implications for agency are what really matter to me.
You know, when we talk about technology and we assume, for example, that it is a fit.
fixed artifact that we can use as users, but we can't really change, then that severely limits
our agency, right? And, you know, these agentic, so to speak, AI tools that literally respond
to us, I think, make it more clear. But it's always been true that we've always had an impact
over technology, that it's not just shaping us, that we shape it back. And so I encourage us all
as we interact with vendors and we go to these different presentations to just think about, you know,
the ways they talk about technology and what that means for.
the worlds they think are possible and does that match with the world you would like to live in
and does it help us get there?
When we're studying discourse, I think it's a really interesting way to approach this problem
because it's something you can just take the writing that people do as an artifact.
Like you are saying, here's how librarians can do information literacy in an AIH.
Here's how we can information literacy our way out of this problem, which is not true.
Or I don't think it's true.
So when you're doing like discourse studies, is there a way of finding like how we can actively change the way we talk about something in order to have a material effect?
I think so.
I think if we're like trying to bridge gaps between other disciplines and saying like people who are here have been talking about this for a number of years, like, why aren't we talking about this this way?
I think that's a really good way to at least open up conversations about what.
can be possible.
I'm just thinking about this a lot because we went to Fobazi
Yutara's memorial earlier today.
And just like her ability to like bridge and like break through the barrier of like
talking about like what is really important, which is just like understanding that like
what are the real stakes of the work that we do and not idealizing it in a way that makes
us feel so separated from it all.
So I feel like if you haven't read her work, you better fucking do it right.
now. Look at vocational
by Flazzi.
It's R. I think it's important to just sort of
like say like it just pointed out and say like we're not
talking about X, Y, and Z as a discipline.
And there's a lot of discussion too, especially on the left or like,
you know, leftist theories about like, oh, this is the one way to think
about this and we shouldn't think about that different way.
And I think that point of discourse is just to kind of
not be so stuck in a singular.
way of thinking.
Yeah, I was just going to give like an example of a way that the language I've tried to change
it. So like trying not to humanize AI with like calling it hallucinations as humanizing it in a way
when it's actually something called confabulation, which doesn't have any like intention behind it.
That's literally what an LLM was built to do. It's built to give you an answer regardless
if there is an answer.
So someone at the Maryland Library conference kind of reshaped it for me in that way.
And as far as discourse analysis, Sarah and I have been thinking about it for a while.
She's kind of my research partner and all these things.
So we've thought about doing discourse analysis on lip guides, kind of like R1 specifically,
just to kind of limit ourselves somehow in that research.
But for a while now, I have been forwarding.
every single stupid email I get from a vendor with, like, ridiculous language in it to Sarah.
Just so we, like, and we're trying to write something about it.
I think there's a lot of thoughts about it, and we're not quite, like, into a full article yet.
But we're trying to do something with vendor language.
Yeah, and I just want to jump on Case Point about Fabasi and Vocational Aura,
because, you know, that's a discourse, right?
It's how we talk about librarianship and hopefully how we talk about it has changed and hugely in part to the work that she did.
And as I've been in some of these different conversations with vendors over the past day or in different presentations, I mean, vocational awe is alive and well in the way these vendors talk about why librarians are needed in AI, right?
You're going to save us from misinformation.
You're going to save us from the ethical issues somehow because we can deal with the water usage and the bias and the training data and the stolen materials.
Somehow we as librarians can solve all of that on our own with no resources, right?
And so I'm very concerned about the ways that this idea of vocational awe is being reified by both ourselves,
because it's not just the vendors speaking this way, and the ways that it really positions us,
A, is having no choice in the matter, and B, again, just sort of like restricts our agency to nothing but preserving the social order,
which, you know, Fabazi long ago told us is unacceptable.
We can't just be preserving the social order because it's deeply broken.
We need to be changing it.
So, yeah, keep your eye out for vocational awe and these conversations about AI because it's present.
I mean, it's natural because so much of the language around AI is eschatological.
It's, you know, there's an unveiling of the future or there's an end of the current order
or there's some sort of revelation on the way.
I try every episode not to mention the whole colonizing Mars thing, but it's just like, I thought
guy I had to talk to one.
It was a political science professor.
He says, it's literally Terranollis.
I'm like, there were places where nobody lived.
Guess what they did.
They brought people there.
It doesn't matter that it's Teranullis.
Anyway, colonization's bad.
It's colonization either way.
Fucking idiot.
But before we go on to agency, because you did talk about agency and your work, libraries are
devoted to discourse domination via classification and surveillance. You talked about this in your article,
but how do we do that, like concretely in our day-to-day work? How do we do discourse domination?
Great question. That is from an article by Radford and Radford in 2001 called Discourse of Fear
in Library and Information Science, I think is what it's called. And that was an early analysis
of media. And they looked at different media examples in the way librarians were portrayed.
And they noticed that the ways librarians are portrayed, as many of you are probably aware of, is this very stern, rule enforcing sort of person.
They also talked about the architecture of the library, as well as, like you said, the classification systems.
Because ultimately, if we think about what is the purpose of the library, again, Fabazi talks about this in her vocational article, the library was created to gatekeep knowledge, to the building itself was created to limit access to particular.
populations. We still struggle with this today as we deal with different social issues and who
belongs in the library and who, you know, gets removed from the library depending on different
things. So libraries have always served this gatekeeping role. And of course, over the last
couple of decades, we've done a lot of work to reckon with what it means to be gatekeepers
and how to do that responsibly and maybe even be gate breakers when we can. But, sorry, where was
going with this. How do we do discourse domination and like our day-to-day work? Yes. And so categories are
obviously one thing, right? We've done a lot of work as critical catalogers and thinking about
humanizing metadata to think about the ways that, you know, categories aren't fixed, even though
our information systems treat them as such. And AI treats it as such. Computers operate on ones and zeros.
They don't deal with messy. They don't deal with ambiguity. They don't deal with in-betweenness,
which is what being alive consists of, basically.
We're always in a state of in-betweenness in various forms.
So there's a lot of different ways that we've recognized the ways librarians have enforced white supremacy and classism and all of these things.
And this all ties back into artificial intelligence.
It is an ideology.
It's a system of beliefs.
It's really not a technology.
There's no one technology we can point to and be like, that's AI.
It's kind of a bunch of different things that we kind of.
kind of just group under one word.
And that's one way we can deal with discursive domination by recognizing that this thing that
is AI isn't a thing at all.
It's a system of economics and beliefs and many, many different types of technologies grouped
under one.
I think that's one way we can deal with some of that discursive domination by recognizing,
like, this isn't just one force coming from somewhere.
It's a bunch of little things, which makes it much more manageable to resist at the same time,
I think.
I wanted to move on then to agency.
Something you mentioned, I think it's mentioned a lot,
but who or what has agency over the trajectory
of technical innovation and libraries?
Like we talk about, I think a lot of librarians
are very interested in jumping on the next new thing.
I remember sitting in a meeting one time
and the dean of UT San Antonio was like,
I don't have to go watch a video about blockchain.
This was obviously not this year.
But how do we, like you mentioned, like,
Hauser and other scholars who talk about, like,
information systems designers as having, like,
inscriptive agency over the truth conditions
that are then materialized over, like, technological systems.
So I guess it comes again to, like, our domination of,
and then reification of discourse.
Like, how do we plot it into our computer systems?
And then that affects how.
how it comes out. But you've mentioned agency
a few times. So what's the most important
takeaway about agency and how
we talk about it in regards to AI
and libraries?
So I will say
that
I'm trying not to get too
in the weeds of like ontologies.
But basically what I'll say is
you can either believe that agency
is something we
that is inherent to beings, whether that's
people or technologies or
animals or whatever, or you can believe that agency is not an inherent property, but an act,
which means it cannot be taken away from you. Conditions may constrain it and shape it and impact it,
but since it is not a thing that we can have or not have, it is what we do. For me, that
opens up these possibilities because agency means within the littlest, tiniest, tiniest,
tiniest way we can in some way we are shaping the world back. And that doesn't always look like
intentional choices. Like we are more than just rational beings. We are like bodies living in the world
and being able to, and again, it really depends on your conditions, which is why I want to be
careful about this because again, I'm not a practicing librarian. I'm in a very different
position when it comes to my agency. Like as a PhD student, I actually love being a student because
I kind of get to stay whatever I want, and it'll be interesting to see what happens when I keep doing that as a professor.
We'll see if I get a job doing this.
But yeah, agency is an action.
It is not something we have, which also means that technology, in a way, has agency and that it's shaping our world and we're shaping it back.
So, I don't know.
I think that's all I want to say for now, because I don't even know if it's making sense.
You're making so much sense, Sarah.
This is amazing.
Yeah.
Yeah, you're spitting bars.
Okay.
that's good.
I know how it feels every week when I'm talking to people.
I'm just like, hey, I read your book.
I don't have any of the background you have.
Explain it to me.
Did my question make sense?
I have no idea.
I do like a lot of the idea, and again, I can see how it's getting into the weeds,
but I do like how you can talk about things,
having agency and things that get away from us
and sort of like a technological process begins to start impacting itself,
which I think is really important when you're talking about AI,
because that's a lot of what it is doing is sort of feeding back on itself,
particularly because it's kind of designed to do it.
Yeah, you know what?
I actually do have one more thing to say about that.
Because multiple times today in at least two different situations,
people were framing AI as something that we interact with in a way that is different
than anything we've interacted with before.
And sure, maybe in some sense that's true.
But they were trying to suggest that generative AI is the first time technology
is an active participant in doing things like information seeking, which to me is flat out wrong
and false, right?
I mean, we were using Google for two decades before Sophia Noble's landmark book algorithms
of oppression came out and reminded most of us, because of course there's always been the
minority of people who have been pointing out these injustices for a long time, but she reminded
the majority of us at this tool that we have been buying into for two decades was deeply racist,
deeply sexist.
And it wasn't even hiding it.
It was so easy and plain to see.
And yet it took, again, almost 20 years for us to really reckon with this.
And in that way, the system was actively shaping the information we have access to,
whether it's a ranking algorithm, whether it's, you know, whatever type of algorithm where you want to throw in there.
It is actively shaping our experience.
So that's one way.
The way we talk about technology is so vital because it really oversimplifies the situation we were in before this.
And it's always been complicated.
And part of the problem is that it's easier when things are complicated.
complicated to try to simplify things, but then we miss the nuance and then we find ourselves having this conversation we could have had 20 years ago when Google came out. And even before that, when the internet came out. So anyway, that made me angry earlier today.
Especially when you're talking about like algorithms, there's there's a point in which sticking with the theme of agency, you are seeding your agency to something. So you're saying like I, you know, I have a friend who made.
makes money doing, doing, yeah, I know right, doing web comics.
And so she has to constantly think about, can I post it on this platform, will it move,
will it get, like, where do I post, and what do I write about?
Like, what do I draw?
Like, I can't draw sexually explicit things and have it go on Instagram.
I would have to censor it in certain ways.
Or I could put it on blue sky, but it's not going to move, or I could put it on Twitter,
and it's not going to, you know.
So it, you know, she's always talking.
talking to me about just like the day-to-day struggle of that.
And you constantly see like, how do you censor yourself and how do you, you know,
change your language in order to not be der-ranked on your, especially if your livelihood is
based around it.
And so when we're working with like AI, like you have like a black box algorithm that
you don't really understand how it works.
How much are you seating to it and how can we be more conscious of like when we're seating,
even even not to AI, but like your discovery layer.
Like how often are we ceding our agency to these technologies that we might not understand how they work or don't have the time to understand or because these are proprietary systems?
I think especially in a public context, we feel like we have no other choice.
Like it's and it sucks.
And I think at least going back to fear, I feel like there is, especially when it comes to public libraries, public sector work, I feel like a lot of the choice made about what is purchased and not purchased.
what's going to make the library look good or not look good,
is really dependent on whether or not it will jeopardize the library's stand in the community
or like if it will not even,
it's not even really to me about disrupting access.
It's more about like whether the library will be viewed as sustainable as an institution within the community.
That's from my own experience.
So I think like, yeah, sorry, when was the question again?
How do we like,
it's how can we be more conscious about when we're seating our agency to algorithmic systems
because we're constantly bombarded with them in a way that I think we forget about.
We forget that like the discovery system has a certain algorithmic way it approaches us.
The way we get book recommendations has a specific algorithmic way that it's approaching.
So like there's a certain point where I just have to consciously think about D algorithmic.
algorithmizing my day of like how do I get information in a way that's not just been presented to me
but that I actively went out and searched for it.
And so I feel like there's a lot of stuff in our day-to-day practices librarians where we have
to start thinking about like, am I buying this book because something recommended it to me?
And what was it?
Was it my idea or was it a convenient idea that came to me?
Was the way that I'm teaching this technology convenient or is it the right way to teach it?
I was at a presentation today where they were talking about building static websites instead of dynamic ones for web preservation, right?
And I was like, is there an easier way to do this where you could have like a headless CMS that would just generate the static sites?
You wouldn't have to teach people how a static site is built because it's harder to build.
And they were saying it's kind of more important to teach them why it's important even if it's more difficult to get this done.
like when you're locked into certain technological workflows,
you're kind of losing sight of why you're doing it the way you're doing it in a way that doesn't really work long term.
So I'm trying to think about that in terms of bringing it back to like algorithms.
Like what am I doing day to day that's just me being told what to do or suggested or nudged in different directions?
And when am I just like sitting down and consciously thinking?
Yeah.
I have an activity that I have done in my,
one shot in full lit sessions with first year seminars where the first part of class we're doing
just like evaluating sources some of them have a TikTok some of them have like a journal article that
sort of thing but the next part of class I airplay my iPad to present and we go onto the library's
Instagram and we just go scroll and I ask them to look at hey who do you think Instagram thinks
the library is based on the ads that we're getting.
We've got like AARP, yarn.
Yeah, my co-worker Tina's in the audience.
Perfume.
So like it clearly thinks the library Instagram is female and why?
Just trying to get them thinking like, oh, what does my Instagram advertise to me?
Who does Instagram think I am and trying to get them to think about their own data in that way?
And even just regular tech use, right?
I teach undergrads and so it's always a challenge getting them to like look at me and be present.
And on the first day of class, I tell them, you know, we try to limit technology in this class as much as possible for the purposes of being present.
But then I also tell them like, I, you know, I see them on their email and I see them working during lecture.
And I'm like, you know, you guys, we've all been trained to be checking our email constantly to be receipts.
responding to every notification.
A third of you have little watches on your wrist that buzz every time you get a message.
Like, we have all been trained to be addicted to our technology.
It's so easy to blame the students for this behaviors.
But in many ways, obviously, as adults, they have to learn to take accountability for it.
But they are baby adults and they have been socialized into being this way.
And so I frame it through the lens of agency.
I'm like, guys, take control over your technology usage.
Like, you really can't get through this hour and 20 minute class, which is.
even for me is a struggle when I'm not the one teaching it,
then that says something about the ways we have relinquished our agency to our devices.
And honestly, like, I like to think it works at least for a little while,
maybe the first couple of weeks.
But, I mean, it's a much more empowering way to talk about our technology use than, like,
you're bad for doing this, you're distracted, you can't focus,
then recognizing that, like, we have all been trained by the tools,
just as much as the tools have been trained by humans.
And so acknowledging those conditions, again, the conditions in which our agency is happening
helps us sort of think about what we could do differently.
Yeah, I think like when I work with patrons, like with computer help,
and they can't get into their Google email and they don't understand why they can't get their
password back.
Like, and I have to be like, yeah, Google hates you.
Google kind of wants you to die.
Like this is not like, they don't want you to access your email.
So it's like it's really like it helps you to also like like make a connection with a patron and be like we are here together doing this.
I am not separate from you.
Like we are in this together.
Big tech does not want us to live.
It's my hot take.
Or one of my hot takes.
Like they just they make it difficult on purpose.
And I think it can be easy for us to think like in certain ways like talking like earlier about just like agency.
I'm thinking a lot about just like the ways that big tech does know these things that we're kind of having these conversations about like what we sort of frame our technology used to be.
And they are sort of like kind of finding ways to reengage with that through like social media apps.
I mean like they keep us on these applications like just to continuously produce engagement so that way they can sort of keep things monetized.
I mean this is why like Twitter is obviously many reasons why it's a problem.
like particularly why these things like benefit people like Mark Zuckerberg and Elon Musk,
um, like directly. Um, so obviously like for political reasons, we can sort of be like, yeah,
like screw this, I'm done with this. But I think like it is difficult and they've made it that way
on purpose, but doesn't make that easier also to like totally separate yourself from it either.
Um, so I think, yeah, it's, it's good to have, we can obviously keep having these conversations like
in ourselves as well. But I think when we work with page.
Like having that one-to-one interaction that is like, no, like, this is not a, this is not a conspiracy.
This is like literally what's happening.
Like they just don't want you to get in back to your email.
Yeah, I think something that helped me think about this more was like removing notifications on my phone.
Like turning off as many notifications as possible.
Yes, that changed my life.
Because it was like, you know, it's catching my attention.
And I have ADD.
I can't be living like this.
Like this is a bad idea.
Like I can't walk from one room to another.
remember what I was doing. I can't have my phone buzzing at me. But that helped me think about,
like, what else am I offloading in terms of, like, removing the algorithmic, like,
offloading of my thinking. And, of course, like, offloading your thinking to AI, like people who
can't write an email anymore or can't write their own notes. Like, you know, your notes are the
thing that you're supposed to be. Like, I can understand, I, you shouldn't do it because it'll suck,
but I can understand turning your notes into something that's a final product,
but like offloading your own notes like turning on voice mode with chat gpt so you can just talk to it all day
like that sort of offloading of the way you're thinking is just so it's so much giving yourself over to
an algorithmic feedback loop of like it's just going to then suggest the next thing I should think
rather than having like quiet time like you know taking up something like crochet where you're not
or making zines or read a book yeah read a book I'm becoming a read a book guy I didn't know literally
screaming about reading a book every day.
I didn't think this was the direction the show was going in.
The library podcast is not saying reading a book.
And now it's just like, read a book podcast.
Yeah.
I literally touch grass.
I did that with my students this semester.
We had classes and I was very grateful for these professors.
I literally brought down a card of books and we were like, pick one, read.
That's it for an hour.
Scandling.
They were like, and we kind of debriefed after they were like, that was hard.
I'm like, yeah, I'm sure it was.
It was hard for me, too, because I read with them.
I can't very well tell you to do it without doing it myself.
So, yeah, read a book podcast.
It is the read a book podcast.
Like, honestly, all those tote bags were right.
Reading a book is punk.
Yeah.
But on that spirit of, you know, that cognitive offloading, like, again, you know,
working with my undergrad is trying to negotiate with them.
Like, why maybe in this class we can just one time.
I am write papers ourselves.
Like, again, giving them some credit to be like, you know, we all cognitively offload in
different ways, whether we're using generative AI, you know, I use Zotero, which is some
degree of cognitive offloading, even though I love it.
Using an online catalog is a cognitive offloading compared to scrolling through a card
catalog, right?
Like, we always do this with technology.
We shouldn't be like necessarily shaming ourselves as individuals.
for wanting to cognitively offload.
But again, when it comes to agency, like having intentionality about when and how and with what we do that cognitive offloading is very important.
And again, like, especially for all of us, but especially these young people who are growing up with so much noise just constantly, like giving them that permission to be like, it's okay.
You don't have to try 100% at 100% of the things you do.
but if you are going to do that offloading,
like let's make sure it's something that is serving us.
And, you know, it's kind of like moderation.
Like, yes, eat candy.
I love candy.
But if I eat it for every meal, every day, like my teeth are going to rot.
Yeah.
Or it's also in the vein of cognitive offloading.
It's important to think about why you are trying to cognitively offload something.
Are you trying to do it so you can work more?
Boo.
No.
Don't do that.
Are you trying to do it so you can go learn how to crochet?
or go like meet with a friend?
Yes.
And please don't take that to me
and yes, use AI to do those things.
That's not what I do.
Yeah.
But like, are you trying to just work more
and serve capitalism
by offloading these things, basically?
How long did it take versus say capitalism
in this conversation?
Honestly, too long.
It really did.
That's crazy.
It's implied.
I said fascism pretty early.
Yeah, no.
Fair, fair.
I think we've reached a point in the conversation where we can start to answer the question of,
why did ALA not allow this panel?
Like, why did ALA not want to do this talk?
And the question is sort of, is there a reason librarians are becoming more like technological determinists,
meaning that, like, we are going to have to deal with this, and it's out of our control,
where there's no room for refusal, there's no room for agency?
Are we becoming more like that, or is it because we're simply seating the political
fight. We're offloading the political fight and adopting that rhetoric, you know, we can,
information literacy our way out of this. We're adopting that rhetoric is the most convenient way to get
through the day and keep your career going. Because like, you know, the next question is like,
you know, limits on what can we say, like the job mark. I know people whose job search has been
impacted by being vocally anti-AI under their full legal name. Oops. Yeah. Yeah. Yeah, I don't know why you guys
put your full name on this thing.
I only recommend my first.
Yeah, me with an interview next week.
Yeah.
Well, you know what?
Again, for the panel, why?
I mean, that's what the job interview is for, I think.
It's what I do.
I feel like there's a lot of reasons I think a place like ALA would not want
conversations.
I mean, there was Amazon in the exhibit hall.
Like, they're not interested in hearing what we have to say, which is fuck Amazon, right?
Like, so it's difficult, I think also like, because it is in one of those spaces, it's also like, I don't want to hear from from boosters about like why I'm wrong because I'm not wrong, right?
Like, but it's, I think that there is also just this like learned helplessness that has happened like, I think throughout librarianship where we like the field sort of thinks like, well, we have no resources and like people don't really know what we do.
And like, so we just like, what's not even try?
And it's just like, that's confusing to me.
Like, as somebody who's like earlier in my career, like, I don't, like, our political
moment and our social moment, like, is we cannot afford that, like, attitude at all.
Like, and we really haven't been, especially since, I mean, forever, but especially since
the mid-20th century, like, it is, and the active defunding of institutions.
And, like, people just, like, it becomes a sort of attitude where, like, oh, we're just
helpless and we can't do anything.
then therefore that sort of becomes like a slippery slope.
On top of just like, you know, just the racism within the fields, like making it impossible
for people who have opinions that are different from white supremacists to come in and be like,
okay, let's do something differently.
Like there are active structural forces that are making it difficult for this to happen.
So part of me is not surprised that we weren't welcomed into the space because do I want
to be welcomed in that kind of space sometimes?
Like, I don't think so.
Not all the time.
but I do think that there are obviously opportunities for us to do consciousness raising as well.
So to double-edged sword, I think we should lie more to get into these rooms and we should be mean more.
Some people openly, yeah.
I mean, even to get into a PhD program, I really played out my interest in data science and computer programming, even though I did none of that once I got there.
But wait, what was I going to say before that?
I don't know. It slipped my mind. It'll come back.
I mean, this is something I talk about a lot, which I can't claim credit for the idea,
but someone called it anarchist calisthenics,
which is every day you should sort of like practice, you know, like lying to a cop or,
yeah, like, I'll talk for that, like for real.
Yeah, no, there has to be certain things that in your day you actively are a little bit of a pain in the ass.
And otherwise, because it is like, it's a muscle.
It is a muscle you have to like, if you feed your anger, you will become an angrier person.
And if you feed this sort of like spirit of rebelliousness in yourself, you have to like, you have to have these things.
Librarianship is such a people pleasing profession as well.
And I feel like we're trained to do that.
So we have to be a pain in the ass.
Yeah.
Yeah.
I remember what I was going to say.
And like read the conference, I mean, for the first thing is to follow the money, right?
I mean, just look at the exhibit hall.
And you see where the monies come from, right?
They literally base the signs it looks like based off of, you know, how much they're paying to be here.
So, but, you know, someone did say something interesting.
I can't believe that, can't remember if it was, I think it was Rachel Maddow who made a point yesterday about, which, you know, cool, about, you know, just keeping in mind how much money these companies are paying to be in front of the eyes of librarians.
And I don't know, potentially that, that technological determinism that you're saying, this idea that, like, this.
technology. It's here. It's not going anywhere. It's just going to keep getting quote unquote
better. And we better learn it, use it, embrace it. Otherwise, you might as well leave the job
because you're not going to be relevant. That's a story that we have to believe in order for those
vendors to have a place here, right? And to be like, you know, to even buy into their sales
pitch. You almost have to buy into that premise. So that's my first answer. And, you know,
I've had some interesting experience too. You know, you started this podcast.
off talking about discourse, which I wasn't sure we would do, but I get interesting
responses sometimes when I try to talk about discourse and I appreciate you guys
who are like practicing librarians in the field doing that work because I'm almost
told that like, sorry, I'm afraid I'm a loud talker, I often get confronted with
this idea that like, oh librarians don't need to know that stuff. They don't need to know
the theoretical knowledge. They don't need to think deeply in that way. They need to
know the practical, how do I do this? And that's it. And that's an interesting tension I'm
navigating because, again, I'm not a practicing librarian anymore. And so that's why I appreciate
working with people like you who are, A, demonstrating not only is it possible, but also,
like, librarians have the knowledge, expertise, skills, everything they already need to be engaging
in that more like discourse-oriented type work. It's just about, again, these messages saying,
don't do that or do do that or like who gets the privilege to ask those type of deeper questions
often it's in those more masculineized spaces which research absolutely is so um so yeah um so that's i
love speaking with you all about like bridging those gaps between like those more abstract
conversations because that's like what gives our life meaning right that's like what shapes our
existence and i think we all deserve the time to think about those questions but of course
I mean, you both can speak to maybe the challenges of having the time to do that in your actual lives.
Yeah, I feel like it's something that it kind of feels like a curse that like to do, not in this work, that it's bad at all.
It's just more that like I feel like I'm compelled to do this.
And it's because of just also like my education before librarianship was in media studies.
And I was shocked coming in a librarianship being like, none of you talk about this.
like this, like this is crazy.
Like, um, and so, like, obviously practice is important for folks who like need information
in the moment, who have conditions that are really, uh, like, just dire or just like, like,
there's no money, no resources and they just don't know what else to do and they need to be
able to have community in that way.
There is absolutely like room for that.
However, theory is just as important as praxis.
We cannot keep acting like this is just like two separate things entirely.
Um, it is detrimental to us.
us as a discipline, as a field of work.
And also, to me, I think, like, this, like, it feels like it's a, a desire to, like,
de-intellectualize what we're doing.
Like, it feels like they're trying to make us feel like we can't be intelligent people
or smart people or whatever you want to think about intelligence, but it's just, like,
the, it's, maybe not intelligence, but more just, like, disempowering of us from our agency.
It feels like, it's strategic, it feels like a sci-op to me, um, when people,
or like, oh, theory, like, whatever.
I'm like, don't you guys, like, give access to journal articles?
Like, that's crazy.
Like, they're right there.
Read them.
Mm-hmm.
That also made me think about, like, at my institution,
there are certainly teaching faculty who think librarians should not be faculty,
and that is a struggle we come up against all the time.
I've had people tell me I shouldn't be on faculty summit,
even though there's a library seat specifically for us.
I'll beat them up.
Thank you. I appreciate it. But just always trying to feel like I have to prove myself almost in these spaces, prove myself knowing theory. I also wanted to mention with theory. I did a data storytelling webinar the other, like, I don't know, a couple months ago. And the fact that I brought up the rhetorical triangle, people were like floored by that. And I was like, I'm a writing major from undergrad. I was like, y'all didn't learn that? That's like basic like communication.
Could you tell the class what that is?
Yeah, rhetorical triangles.
So just thinking about your audience, your message, and the speaker, which is usually you, sometimes it's not,
and how that shape, all those things shape each other.
Yeah.
And, you know, on that note, I've been reflecting a lot during this conference since I'm not technically a librarian anymore on just like,
who's my audience, who am I here to impact?
And a lot of times I think about librarians as my audience, but really you all are more my co-conspirators.
And increasingly, my audience is non-librarians and trying to draw attention to librarianship and what's happening here.
Because even some of my friends who work at the intersections of, like, social work and librarianship, like, other disciplines are not talking about libraries and those they need to be.
And for a long, long time, even since the dawn of the internet, like, excluding libraries from this larger conversation about information, technology, and data.
And so, yeah, it's making me realize increasingly that, like, this message, again, trying to avoid this, like, vocational awe thing because, of course, librarians are not perfect and we have plenty to learn, but, like, trying to at least bring attention to the work that's being done, the expertise that's being done.
Because when I talk with public librarians, like, half their job is just telling people what the library does and why they matter.
And so how can we expect people to invite us to the table when they don't even.
to know that we would have something to offer.
Yeah, or there's like a huge difference between somebody who has a PhD, who's a teaching
faculty, teaching students to research how they learned how to research versus me coming at
those students knowing they mean they're coming right from the beginning.
They don't know what a catalog is.
They don't know what I mean when I say journal article or a monograph.
Like, what professor is asking you to do a find a monograph and then not explain it to you?
or like with public librarianship, I was a page for a while there and just having to walk it back to the very basics of technology and like, oh, it's coming as a text on your phone.
And in the library I worked at, it was like a concrete box.
So there was no signal in the library.
So they had to walk out, get the code, come back in.
It was awful.
But just thinking in those ways, like that expertise in being able to think about
where your student, your patron is coming from.
Yeah, it is interesting because I don't know how many people read 404 media, but I highly recommend it.
Not them.
It's going to echo 404 Media.
Yeah.
I really hope that all picks up.
These are really good mics.
Last year when we recorded, I'm like, I'm shocked any of that was usable.
And it came out amazing.
Yeah, they have a whole library section, and they're like a tech.
newspaper journalism outlet.
And they also have like a science section,
but I think it's really interesting
how much they're focused on libraries
as like an area of talking about tech.
They have librarians who like write for them.
They have people who talk about like issues that we talk about all the time,
like on the show together like online.
So I think it's really interesting that there is this like shutting out of libraries
as a space that probably goes back to like,
I wrote on like Paul O.
And like computer science itself, kind of like there's this whole way of organizing information.
Let's do something completely different and come up with like a parallel structure of talking about information through computer science instead of information science.
Anyway, that's probably another discussion separately.
But I think now we can get into like refusal, right, which is like a concept.
People talk about a lot like AI refusal.
How are we refusing things?
Sarah, you mentioned earlier like there is serious.
I am not fucking talking to you.
Stop.
You're listening.
Get the fuck out of your series.
Sending a notification.
It's contact with Jeff Bezos.
Or Paul Apple, whoever runs Apple now.
I don't know.
But there's like a limit on what, like, there's a limit of our discourses because fear is closing
out our futures, right?
It closes out how we talk about the future, how we imagine the future.
And we start talking about AI more like we talk about the weather as like an unnatural
unavoidable natural process that's uncaring.
Technology just happens to us.
It's not a thing that it's done by people.
It's not something that we have any agency in.
So I think that's why the refusal is such an interesting thing to bring in
after the discussion on discourses.
So I think this is the part where Kay jumps in,
and we talk more about, like, you have a section on cruel optimism?
Yeah.
I'm kind of, like, marinating on this idea about how institutions,
Like there's a, oh, I wrote some good notes in here.
Wait, let me.
Sorry.
I knew I was going to totally black out during this.
No, it's totally fine.
We cut the silences.
Not alcoholically, but I don't do that anymore.
So I feel like there's this sense of like everyone is so stressed out that we're
operating from this sense of deep resignation about what is possible.
And everything feels very inflammatory.
So cool optimism is his concept by the late,
in Burland
who said that
basically like
cruel optimism
is the thing
that binds us
to fantasies
that when acted
on actually
block us from
the satisfactions
that they offer.
So it's very
theoretical,
but I think
like a good example
to me feels like
having to install
Cloudflare
on an website
so like people
don't flood the
web traffic
but it also
ensures that like
you can still
provide access
to the thing
on the website
but it is this
mechanism that is
like
securitizing
like what is
possible to get
onto the website, but again, it's this dual thing happening where you have like something
that is meant to quote unquote protect it as well as like you have to even be able to have the
structure itself to provide it at all. And so I think the cruel part is that like it is,
the protection mechanism attacks the structural part that makes it happen. And I think that is
something that is actively happening in our like emotional and affective response when we think about
refusal. Yeah, it feels like it's a really awesome idea in terms of just like,
it provides, it opens a possibilities for people, I think, to think differently,
which is really cool. But yeah, I don't know what else to say except. Yeah.
Yeah, what's, what is the coping mechanism in this discussion? Like, is the coping mechanism
like, we can information literacy our way out of this? Is that like, because it's like a coping
mechanism that precludes us from thinking about other futures, right? So the idea is we can't think
about the other option because we've got this coping mechanism, we've got this fantasy that says,
we can fix it this way, or we can, you know, we can cloud flare our websites until they're safe forever.
And then suddenly Justin can't run a script he made to like, you know, scrape a research gate
and then I get banned. Yeah. That's a different time in my life.
Yeah, I think it goes back to what we were talking about earlier about just like kind of, kind of
we talk with patrons and students
and just being like,
hey,
like,
it's okay to put,
do not disturb on your phone.
Like,
that's fine.
Like,
you don't have to check your email.
Like,
like,
I think having that conversation is,
is a way to,
um,
it can be tickets to cope with what's going on,
but also like,
understanding that it is a mechanism to cope with what's happening currently.
Um,
so it is,
um,
yeah,
it's sort of the thing that we have to kind of recursively keep doing,
um,
because of just like the recursiveness of capitalism and,
and sort of its sort of desire to keep bringing us into submission, or it tries to, I guess.
I don't know.
Yeah.
So it's hard.
I feel like this competition can get really nihilistic really quickly, and I want to be really clear that, like, we want to imagine opportunities and ways of hoping about a better world, and that, like, yes, like, big tech does want to kill us.
but like we don't have to subscribe to that like quite literally um and we it is risky though like
um so i think something that i find really helpful in these conversations is to just like understand
like our positionality who can sort of be people that can like have those interjecting conversations
about refusal um how can we support other people in those conversations um and that understanding
that there are risks involved in this but that part of the part of the part of the
moving towards a better future is like breaking down some of those barriers and helping to like build
stuff up for other people. Yeah. Read imagination, a manifesto by Ruha Benjamin. Yeah. That's your
assignment after today. And everything she ever wrote basically also. Yeah, that too. But this also
reminds me about our colleague, Andrea Baer, in her article on feeling rules. She was also part of that.
I don't think the feeling rules article was, but she had a different article as part of that library
trends issue as well. She's amazing. And you know, you were just talking about it the other day.
That's a great article because she kind of is talking about this idea of like what feelings
about AI are acceptable to have as librarians and the ways we sort of receive these messages
that certain feelings either aren't okay to have or you can have them, but don't articulate
them, at least not in your professional capacity as a librarian. And that makes me think of that
too about those coping mechanisms that do lead to that sort of resigned feeling of like,
well, I'm just not going to speak up.
Actually, we were just in a webinar.
I think you were in it too on teaching with generative AI or something like that.
Wasn't Library Freedom Project advertising it?
I don't know.
No, I think it was going to be on like hating generative AI.
A lot of the people were talking about how, you know, they've tried to be the voice of
reason who advocates for more critical ethical approaches and they've said it so much that people
just stop tuning like listening to them and they've just given up right and so it's like that that in
and of itself is a coping mechanism um i don't have words unfortunately for how to deal with that but
um maybe we should try to unionize your library like that's something you know like absolutely
absolutely a material pathway to that yeah yeah and a lot of unions in different sectors have
been very successful creating protections for workers around replacement and all of that stuff.
So definitely we have union organizers at the conference and they're the ones we should be speaking to about this.
Yeah, I know that some public libraries have like technological changes clauses in their union contracts that are now being repurposed to talk about like AI or, you know, if you have to work with AI, does that count as supervisory work?
because you were ultimately just supervising a program all day.
So you, wow, what a noise that we just went to the crowd.
I think everyone go back and make the argument that you are now supervising.
And that's not your description.
Yeah, everybody would take that home with you.
Bender and Hannah would say you're babysitting.
Yeah.
Yeah.
But it's true because it is very similar to, you know,
having to walk someone through something all day.
And if this is a separate agent from you,
if it has its own agency that is not you,
if it is a consultant
or a part of the university
or the workplace,
then how is that not supervisory
in some ways?
Because the institution is imagining it that way.
Yeah.
Interesting.
Yeah, it's interesting.
There's old things that are in place
and that's why unionization is so important
because you're building the scaffolding
for something that you can use in the future.
You don't necessarily know what it's going to look like.
then, but you know, you know that it's giving you leverage now, right?
So that's the, I think always the most important part is building your leverage now,
when you know you're going to need it in the future,
even if you don't exactly know how you're going to use it.
Yeah, I think we're going to have to do a whole episode on cruel optimism
because it seems like there's a deep dive there of like hauntology,
of just like, you know, imagining what this future could be, but we can't because we're too busy.
again, like doing our own day-to-day work, right?
I think there's a lot of, again, people don't want to have this political fight
because it could have an impact on your job prospects
or it could have an impact on how you're getting along at work.
That makes you say, like, well, this is the future.
This is what's happening.
Rather than I'm a professional and I have an opinion about this
and I think the opinion is refusal and that there's a really good reason for me
to make that judgment.
and that's what you hired me to do
ostensibly as a knowledge worker,
as a professional.
Right.
I think people also get really immediately,
like,
if you bring up the idea of refusal,
like,
or that there's a different option,
um,
people get really frustrated and they get this weird,
like,
visceral sense of disgust,
um,
that I find,
like,
really appalling that it's part of my interest in,
uh,
balance work in particular of just like,
like,
which is more like queer affect theory,
kind of role-related work that is just interested in, like, that moment of someone in taking
that information and then being like, ew, I don't like that. And therefore, that changes my
opinion of you, which is kind of what Biller talks about, feeling rules, too. Yeah. Yeah,
it is that moment of just, like, immediate distrust and sort of a change in what's possible,
and it's closing people out. And also, people think that we talk about refusal. That means that,
like it is about like shaming people in a way that closes them out from access entirely.
Um, when that I think the shame is important and we should be like punching up to people.
We should be like talking to vendors and being like, what the fuck?
Um, but to like our colleagues and to our fellow workers and to people who are our patrons as a matter of fact, like who come to with the library and are like,
I've used chat dupit to help me like write a legal document and I can't afford a lawyer.
we need to be able to interject in that conversation
and say, like, I see why you feel like this is helpful, but let me tell you why it's
not. I think that's really important. And to not, because
there's no point in making that patron feel bad. Like, literally no point.
Like, the reason why they're coming to you in the first place is because, like, they have needs
that need to be met. So I think, obviously, in academic spaces,
that's a little bit different of a conversation, but in a public library, like,
I just get really frustrated when there's this idea
about in the librarianship discourse about refusal that people think like, oh, like,
that means that we're just like haters, which like we are, absolutely.
But like to the extent that we are like doing a disservice to patrons by being disinterested
in this technology.
And I find that itself to be very disgusting.
Yeah, I mean, refusal is very easily simplified.
But again, we're talking about theory.
It's a theory developed by Audra Simpson, who.
who is an indigenous scholar who was theorizing the ways indigenous people do not,
it's not even that indigenous people resist the state because they don't accept the rules of
the state in the first place, right?
It's this idea that the ideologies, the systems of these systems are not only something
we want to resist, but we don't even want to accept the rules that they have laid out to
control the game.
And so when I see people try to sort of just cast it off as,
oh and again it's a very gendered response that is often rooted in this idea of like we can't have
rational thoughts and feelings and that our critiques are motivated by some hysteria and that we can't
have genuine thoughts and critiques about things but also I think it's also important to acknowledge
that you know refusal looks differently for everyone this is something we talk about all the time
it is of course dependent on your conditions I'm going to use the words conditions a lot
and your proximity to power, whether that's your institution, whether that's your race, your gender,
whatever identity in your context brings you closer or further to power.
This makes me want to bring up research and education in library science.
We talk a lot about how librarians are strapped for resources and funding and staff, and academia
likes to talk about being that way too, but the fact of the matter is, for the most part,
those of us who are researchers and who are library educators do have the power to be saying these
things and we need to be holding these institutions accountable. I'm very concerned about the
context of library education. I'm very concerned about the trajectory of I schools and the ways
that many of our leading institutions are not taking a stand on literally any political issue,
let alone the ones dealing with the things in our very wheelhouse. This is where I'm like,
do I want a job or do I want to like say all of the stuff?
But I don't know.
But yeah, I think we really need to be holding those systems in our field accountable because
we all get our degrees from somewhere.
And if those places are really embracing not just AI, but all the ideologies and
the possible futures that come with it, I don't know where that's going to leave us as a
field.
And so that's kind of what I'm trying to do my work is like, A, highlighting the
important work that the librarians and library faculty are doing within these eye schools that are
really moving towards data and AI. But also like taking accountability for the gap between research
and practice is the researcher's problem that we need to fix. Right. And so I'm trying to mind us to do
that. And I know lots of others are as well. But I mean, yeah, it's a, it's a mission. Yeah. I mean,
there's, I have a note here on like theory to practice. Like there's this reciprocal thing. Like,
how has AI affected your practice, your experience at work, and how do those practices,
like inform the theory reciprocally? Like, we have to go out, find the practice because we've,
I think that's why discourse is so interesting, because people are writing about this in different
ways, like sending out a marketing email or sending out a list serve email. You can start looking
at how people are talking about these things every single day. You're getting new data points
about how someone's talking about something. Someone's on the Alma list serve saying, like,
this AI thing's not working in this way.
You can talk about the way they're talking about it.
So, like, is there anything?
I've kind of talked about how it affects my practice.
Like, I have to pull away from algorithmic thinking just to make sure that I'm the one thinking the things that I'm thinking,
that I'm not just being suggested things that are just sort of floating in front of my eyes that are getting pushed from notifications in the software that I use all day.
So are there other things in your practice that have like,
at work that you think is going to reel back into theory.
I buy a lot of used books, like a lot of them.
Yeah, that's my,
in terms of,
I talked about work as a public library worker,
but I mean for my own,
like,
work outside of work,
which is the scholarship that I do.
Yeah,
going to a bookstore and just like finding used books
and not relying necessarily on an online catalog.
That is some way that I feel like is actionable for me,
but I also live in a great city with many used bookstores.
that are beautiful and amazing.
So I can access those things.
And I have, I mean, do I have the money for it?
I don't know.
But yeah, I think there's a way to approach it.
But like I said, like I would just reiterate for like probably a fourth time just that like patrons are,
you and patrons are, the patron are not different in that,
in the context of like developing skills and learning together and underneath the sort of
the structural oppression that big tech is enacting.
Yeah, I could talk about, you know, like, hallucinated or confabulated, sorry, I did it.
Citations that are coming into chat where the source straight up doesn't exist or students in my
one-shots that are on chat, GPT while I'm walking around using that to search instead of the
catalog.
I just showed them.
But honestly, like, personally, I had a real moment in the...
the field museum on Thursday.
I was in the plant exhibit and some of that stuff probably hasn't been updated since like
the 70s and there's so much hand-painted things and so many like hand-placed letters and there's
so much care put into that exhibit.
I was like almost in tears like in front of the like peanut plant just like, oh my God, humans are so
good.
Like we do these things.
we still can and AI hasn't killed everything.
Yes.
Yeah.
And you know on that note, for some reason where my mind went is again, I'm obsessed with discourse.
And you know, in the US and in the West in general, we're very hyper individualized society
and our frameworks for thinking about existence, for rights, for law, for policy, or through
a very individualized perspective.
And so again, I keep hearing discussions about how AI has made things completely different from
before. And one of the assumptions I keep hearing is that before your ideas were all your own,
you came up with everything on your own, and now the AI can help you with that, as if we're not
all products of every interaction, book, thing we've ever consumed, right? Like, and again, this is
a big problem in academia. The system is sort of set up to get you to, like, declare your ownership
of an idea. But the fact of the matter is, is that we've always been, like, knowledge has always been
a cumulative process. Creating a world is always.
been a cumulative, collaborative process. And so I think, yes, of course, we make individual choices.
We have, quote, unquote, individual agency. But thinking about us as more than just individuals,
perhaps even as more than just humans, as things that are living in a natural world. Like,
I could speak to about all the ways AI further separates us from nature and the way discourse is
around technology separate us from nature.
And so, yeah, just not relying on those old sort of these assumptions that, like,
everything we do has to be only our own because nothing we do is ever only our own.
And just, and yeah, just so not only thinking differently about AI in the future,
but also rethinking how we talk about the past because it's all, it's not linear, right?
It always comes back around.
Yeah, I just, a quick plug for a book, Tanya Sutherland's resurrecting the Black Body.
I think is really important on this topic about going,
sort of understanding history in the way that history has constructed it.
And I really recommend that book a lot.
So I was thinking about that.
And also there's some buttons on the table that say,
no one wants an AI librarian.
I think that's true.
And you can have one if you want.
They're up there.
Yeah.
So I always try and do something actionable or ask something about, like,
what do you want the future to look like?
And for this episode, I decided to do like next steps because, you know, we're at a library conference.
We should probably be talking about like things to go do next.
I think this was something Sarah might have mentioned in one of the articles, but like teaching the history of technological adoption in libraries as a model for how to deal with AI's impact in the field.
Was there anything like specific to AI in terms of like how we should teach about the technological adoption?
of technological adoption in libraries?
Because it's not that long of a history in terms of like what a modern library is.
Yeah, I mean, first of all, not separating the technological and the social changes that happened in libraries.
Like we tend to treat these as if they're different.
But if you, like we are, are fans of science and technology studies, you know, the sort of implicit assumption in that field is that society and technology are not separate and that treating them as such is kind of where we're at today.
So that's one thing that comes to my mind.
I guess I have other things I could say, but I'm going to let you guys speak.
I think that's true.
And I first, my next step, which is kind of, it's all related, I think.
But I think we should be thinking a bit beyond what the bounds of a library are.
And I want to have a big caveat here and say that, like, library workers are asked to do many things with little resources.
However, I think there are ways that we can imagine.
changes structurally that look towards a better world, such as, like, I'm thinking about
environmental humanities a lot, and just, like, how, is there a possible future in which, like,
the public library is, is a building that has solar panels on it, and that power is redistributed
to the community?
Like, can we do that?
Like, that's stuff that I'm just, like, we can't just keep acting, like, these are just
silent places, and that, like, we need to think about redistribution in many senses.
But yet, that also goes back to, like, the,
The history of like STS, which is science and technology studies and, you know, history of capitalism and that like all these things are absolutely connected.
And it is politics as well as economic histories.
I mean, venture capital in particular is like a huge reason why tech is the way that it is.
And all that capital and all that money being pushed towards like companies that are trying to just sort of like have the big flashy idea and with little sustainability in their employment models and in their models for distributing actual capital.
capital itself. So it's venture capital as well as like private equity and just like private equity
to sort of grabbing companies and saying like okay we're going to like fix you for five years and
then just like spitting it out and then it's just sort of like taken apart. So the economic
forces at work I think are something that librarianship really needs to contend with.
Okay. I think what I wanted to say is I received these words of wisdom from my very first
library supervisor.
I don't think any of my Gettysburg
colleagues are in the room, but
her name is Janelle Wirtzberger.
I wonder if you'll listen to this. Hi, Janelle.
But, you know, she gave me a really important lesson
early on, which was this idea of planting seeds
and this idea that you might plant a seed
and never know when it's going to spring up.
And again, this idea of accelerationism
and urgency are all like facets
of white supremacy and fascism.
And there's a lot of pressure.
I feel this every single day of seeing immediate impacts of our work
and knowing that we can see the change in the world immediately.
And the fact of the matter is, A, it's not individual.
And B, that sometimes those seeds we plant aren't going to blossom for another season or two,
but that doesn't mean the work we're doing doesn't matter.
I think about those people who feel like they're being tuned out.
And maybe they are in the moment.
But who knows, in a year, that same person might remember.
one thing that someone said to them one time a year ago, and that could be the difference.
So just because it feels like things aren't happening now that you're not seeing the immediate
impact of what you're of what you're selling it, it doesn't mean it's not going to pop up eventually.
It just means we might need to just keep watering it, right, and nurturing it and coming back to
it as much as we can as often as we have the energy and the resources too.
Yeah, I definitely get that a lot in terms of waiting for an opening.
I feel like in my day-to-day work,
I'm always waiting for an opening
to make a point about something I want to change
or getting through to a faculty member
or getting through to his administrator.
Yeah, you don't know when something's going to come in handy.
You don't know when something you put in a union contract
is going to come in handy.
But you want it there.
And I think also having something ready in your mind
for that opportunity helps.
One, I think it helps keep me sane
in terms of like this is, when I see an opening
for a critical AI conversation at work, then I'll know what I'm going to say or what I want
to do in terms of like, should we strip this out? Should we pull this out of our contract?
Should we negotiate with the vendor and say, like, we're not going to give you an increase
that covers your AI adoption this year. Chronicle of higher education tried to increase.
Oh, my God, yeah.
Am I legally allowed to talk about this? Probably.
You can always get it.
They had the same increase.
They tried to give us a 15% increase this year for the Times Higher Education or Chronicle of Higher Education site license.
And I said, have you read your magazine?
And they said the reason is we're adding counter compliance and we're adding an AI chatbot.
It's like you are a trade publication.
You don't need an AI chat bot.
Oh, my God.
And that wasn't an option.
No, it wasn't an optional thing.
They're like, we're implementing it and it's costing us money.
It's like, that's not my fault.
Yeah.
So again, like, then when you cancel it and faculty come to you, like, what the hell?
Be like, he tried to add an AI chatbot.
I mean, it's very balsy of them to put counter compliance because I'm going to see how little people are reading it.
Yeah.
So that'll be a conversation for next year's renewal, I guess.
But, yeah, having something ready, I think is just always very useful.
I think, Kay, what you were mentioning about, like, building relationships, like a few.
in academic libraries building a relationship more with public libraries to have these conversations
about like how we're interconnected around these issues, imagining like theoretical conjunctures
or conjectures beyond LIS like with other people. I think it was in the note you wrote.
I think it's really useful. I think like it's always going to be a better option for us to have
these conversations across the different specialties and across the different types of libraries,
like a big university versus a small one versus a community college or
just the type of education that public libraries do.
Yeah, I think that is really good point to round out on just by the sheer fact of like,
we wanted to do this recording this weekend on purpose so people could be here because
they were here for ALA.
Like that was important.
So I think it's, we need to be able to like construct the spaces to make it happen,
whether it be digital or in person.
But, but yeah, like it's not just like we talk on ALA Connect or whatever.
We're like, no.
Oh, we need other things.
Yeah.
Yeah.
We need cold pizza and warm beer.
Yeah.
And just the power of being in a room together, like that itself, I mean, again,
I think Rachel Maddow said it yesterday, but like, power of sound is an antidote, right?
Like, like these technologies, the ideologies, capitalism.
I mean, Marx talked about alienation.
We can get into that another time.
But like, this is all contrived.
Like, these technologies are meant to separate us.
And just like being in a.
room, even for me after the pandemic, like, I had to practice going to things in person again,
and I'm still getting used to it, especially for these younger generations.
Again, my students who were 13, 14, even younger, when the pandemic happened, like, just
relearning to be together and teaching.
I think that's something librarians can teach their communities.
They serve as models for what it means to be together in physical IRL space.
Like, that itself, I think, is revolutionary.
Mary. One thing I wanted to mention, I've been thinking about this as y'all have been talking,
is kind of tapping into your inner little kid again and just asking why about everything.
It's been really useful in some of these spaces. Even if whoever you're asking that to doesn't
have an answer right away that may spark some of their deeper thinking about it and they'd be like,
oh, actually, why? I never thought about that before. Yeah. Well, thank you all so much for coming here.
This has been awesome.
I am so happy that we're able to do a live show thanks to pills and books.
Does anyone have any questions for the panel?
We have time for questions.
You can be on the show.
If you want to come up and use the mic.
If you have own thoughts and ideas.
Or I can repeat the question.
No, you're stupid.
You're wrong.
Just kidding.
Hey.
I love your shirt.
Oh, thanks.
All right.
I'm trying to choose like, which question do I want to ask?
All right.
question one one thing I like to do when I'm watching YouTube there'll be an AI ad that'll pop up and I block every ad that's it's AI but one of them came up for like masterclass and the lady was talking about how like oh like you know you want to be here for the moment and you want to be in these rooms when you know AI whatever shaping you know the future you know and I kind of think like well how
always me learning how to use chat cheap-e-chee or whatever,
granted me keys to this room that you guys are talking about
where these decisions are going to be happening.
What do you guys think about that sort of like rhetoric
of the room that we're not in or something?
I don't even know what that room is.
Yeah, it feels like it goes back to the discussion, I think,
about the effective altruism,
accelerationism
just like
the tech industry being like
there is a magical space
and you will someday be there and it's like
what?
And at the expense of like the planet
right like and there's also this idea of like
there are there's definitely is rhetoric
that is just like yeah like it's more
corporate speak of like yeah like sure like
someday you'll be in the right room at the right time
and you'll like have the right tool and you'll get that promotion
and you'll get that job whatever like that's
surely one thing.
But the other thing
that I'm thinking about as well is like,
like,
oh my God,
my brain just petered out.
That's crazy.
Okay.
Effective altruism.
Yeah.
The idea that like,
we're going to just burn up the planet
like with data centers.
And then we're going to get to a point where like humanity only the best people
is for eugenicist idea that like the best people will colonize Mars.
Right.
And then like they'll be the ones to sort of like be the change that humanity needs or
something.
and like there's this like as Sarah was saying
that's like disconnect between like the earth and the people
which is like wild but so I think it's those two things
that are happening at once that
those rhetoric play to each other and depending on who's funding what
like you'll probably hear more or less of either one I think
I was also thinking they need your data
so they want you in the room to take your data to train on
probably yeah I love this question too
I've had some interesting conversations with librarians
both happen to be
male librarians. So I don't know. I don't know. That's just what happened. But, you know, they both were
sort of talking about how they wish other librarians felt more confident to have these sort of hard-hitting
questions with vendors and ask them these technical questions because they have gotten very
positive responses from these vendors. They've been taken out to eat. They've been invited to
their webinars. So for me, you know, the gender element is relevant there because, again, like,
who you are, how you present, how you're perceived is going to impact how.
cordial and welcoming that invitation is. It doesn't feel great to be like, you can come get a seat
at this table, but it's going to be a hostile environment for you. Have fun with that. We should be
asking, like, can you come to my table for a change? Like, hello, we've got a massive table here
at ALA. Like, come on over. So, yeah, like, rejecting the rules of the game being like, I don't,
I actually don't even want to seat at your table because your table is having a conversation that's
not even in the reality I'm living in. Like, that doesn't mean we don't go there again.
Emily's doing this amazing work participating in these task force.
Again, it depends on your proximity to power, your willingness to weather those hostile circumstances,
how much that's going to, like, impact you, like, in terms of your humanity.
But, yeah, we definitely should be asking the question.
Do I even want to be at that table in the first place?
Claire Bait definitely didn't invite me to anything.
I've been asking hard-hitting questions.
Yeah.
And some days, you're like, I am ready to be.
at that table I'm going to fight. And other days you're like, I'm going to take a step back. And that's
okay again, as long as we're not like, again, seeding the fight to the people who are always
burdened with that fight, which are always the most marginalized in our community. Yeah.
My second question is someone who has not started a library school yet, but I'm kind of thinking
like, oh gosh, am I going to go in there? And it's going to be like, do this research paper, use
AI. And I'm like, oh, is that going to be like my entire future.
no matter which focus I choose for a master's.
Yeah.
I was at a panel this morning that emphasized that students have academic freedom to.
It's not just faculty.
So I definitely, if you're being asked to do that,
be like, hey, is there an alternative that I can do or take it higher?
Because honestly, admin and higher ed is going to listen to the student voice
more than faculty voices sometimes.
So yeah.
I was just going to say, you know, it really depends on the program, which has always been true.
You can sort of tell based on the websites a lot of times, based on how much libraries and people in society are centered versus other things.
Again, especially if you're looking at an I school.
But, you know, there's a lot of diversity.
I've heard everything from professors who are like, I don't want my students using AI, but they use it anyway.
I've also heard from library students who are like my professor is making me use AI even though I don't want to.
So I think there's just as much diversity among library faculty as there are amongst library students.
And it's an interesting like tension point right now.
So I don't have answers.
At least in my perspective, the librarians are more on the side of like we need to think critically and intentionally about this in my context.
But again, it depends.
Thank you.
Anyone else?
So I'm Emily's co-worker that's responsible for why the ARP ads probably come through on our Instagram.
And I would say mid-career.
I'm not close to retirement.
So I would say like mid-career.
And what I've been excited about hearing is a lot of, this is like the extension of conversations that I had when I was in
year-all's stage of career and this resistance to things.
And you can see how that didn't, none of, like, we resisted, but like, did we really?
And I really feel like there is a different momentum with the conversation that you guys are
now having.
And I want to know if you feel it too and why you think the momentum towards this resistance
and change might actually take hold.
I have a very selfish response, which is I, I,
my paper won an award for talking about AI refusal.
And I was like, oh, yeah.
What the hell?
So it's very cool.
So I was like, oh, because I surely was like, they're going to be like, no, ew.
And it was the complete opposite response.
So I think people do want to hear this stuff.
And I think it, especially in this current, like, social and political moment,
I think things are really, there's a lot of pressure, I think, to respond in a different
way.
So that's my very narcissistic response.
going back to like the other question too of like I'm a student and I'm worried about having being forced to use AI I know that in some of our user groups for students we were asking them to use natural language search and they were like I don't touch that shit they absolutely it didn't matter it wasn't like an LLM they were like I don't do like you said natural language and they were just like nope I'm gone I'm not doing this for you even though they were like these are like students who come back year after year or like semester after semester to which
work in our user groups. And they're like, no, I don't, I don't deal with that stuff. I don't touch it.
So it's clearly, like, got a certain amount of social movement, I think there's a certain, I think
there's a, particularly from what I'm, I hear from administrators, like students all want to use AI all
the time. It's like, it's not true. No, it's not, especially all those students at their commencement
ceremonies when their speakers were talking about AI and they got booed. And I was like, yes. One of
was my cousin. I was so proud.
Oh, yeah.
Yeah, it's an interesting question, too.
Like, I also think, I don't know, it's so easy to, like, talk about generational
differences, but, I mean, I feel it being like an elder Gen Z millennial
kind of person, and I see it in my students where they're both so resigned and accustomed
to being surveilled all the time and yet are also.
like upset and unhappy with the world and um you know i think we're all experiencing that to some
extent and then of course there have always been people in our field um there's a really wonderful
article by um dr nicole cook and dr venessa kitsy on this idea that every while or so we ask ourselves
like we need a paradigm shift we need to do something differently we need an answer like we need to
embrace social justice and they remind us that like this language of we need a new paradigm
distracts us from the fact that there have always been people saying these things long before
those in power those in the majority started listening or caring and so um i think it's been brewing
for a long time i think we've have hopefully more queer people more people of color more working
class people coming into the field and if not i hope we're at least listening to those people more
than we were in the past.
So I don't know.
It gives me a lot of hope, at least when I see my students feeling both despair about
the world, but then again, when we talk to them through the lens of agency, like helping
them gain some of that, that hope and also this belief that they can do something about
this world.
Again, even so it's a teeny little thing.
Anyone that's with a question?
I think there's a question, but there's also some talk back that I've been thinking
through listening to the way that this discourse is.
shaped, I think even in this room.
Thinking about my main frame of reference for library work, which is one of the lowest
income neighborhoods in the state of Pennsylvania, where, yes, I think everybody in our
libraries deserve to have these theoretical framework conversations.
But I think also there is something to be said for refusal as inaction.
refusal as disengagement, refusal not as opening a conversation or like enacting a critical discourse,
but refusal simply as an act of not having the time to care about the extra task or the extra ask or the extra thing that's being asked through this new tool that we are supposed to learn.
And I wanted to provide a practical example.
In my workplace recently, we went from having no system-wide policy around AI to kind of having a wait and see what the policy will be to having an exclusive vendor relationship.
And then what was framed as a mandatory training about how to interact in a very limited way with,
like this vendor's AI tool.
And most of us simply don't have time from the economic and social crisis that we have to work in.
We don't have time to do a mandatory training.
And in about a week's time, I think the training announcement was reframed as a very strongly encouraged suggestion.
because no one was doing the mandatory training.
No one stood up and said, well, not no one,
but very few people that I was talking to stood up and said,
like, I'm going to go and refuse to do this
because there's no reason to have that conversation
when work is so focused on the crisis of policing
and addiction and immigration.
enforcement and homelessness and all these other factors in our cities and our environments.
So I think it is important for us to take time to sit in rooms like these and talk about
what are the critical theoretical frameworks that we're applying.
But I think in terms like sheer labor work to rule terms, refusal as being fully unbothered
is like number one tool of like that everyone has access to before anything else enters that frame.
And I think, I think to just like the other, sorry, I'm going on, I had a lot of thoughts.
But I think framing, I think a lot of the difference that I hear in conversations with people who are focused on their research or coming from academic institutions is the idea.
that our libraries are like very closed assemblages where there's a lot of surveillance and all of this is happening.
And I, that's not my experience of work. I think the, the projection of that surveillance being a
possibility is sort of intimated broadly in our like bigger, more diffuse institutions like multi-branch
libraries. And most of the time, the people that would be tasked to do the surveillance are too busy
rewiring a fucking computer
or an outlet in a library somewhere
they're not checking this record
they're not doing this policing that is assumed
to be happening
and I think a lot of what we
like if we're pushing back on the inevitability
discourse like a lot of what we can
build knowledge around is like
it's not happening to me right now
and if I behave as though it is
I'm doing it to myself
So that's, I don't think there's a question, but like, I wanted to throw all of that out because I thought it was important to say coming from where I come from.
Yeah, thank you for saying that. Yeah, I think there's a lot of like, I think there's a spectrum of refusal. Like, and I was thinking about like metabolism as an idea, like, depending on who you are and like your job situation, like your work environment like in a very material sense. Like, yeah, it just, it may not, it is likely not the first.
thing on the docket of what you have to do that day.
And I think there's, it's great that we have resources.
Like I just want to also plug Library Freedom Project again.
And like the tip sheets that have been created and like things that you can just like
hand out or print out and you're like, cool, I have that.
If I need it, I can get to it.
But like, yeah, I think it's every, the part of this, I think the problem of like why
these conversations like are, can be difficult to have, I think, across the, the field.
is because everyone's context is radically different,
and the funding models are very different,
and the surveillance of it all is very different.
So yes, I wanted to say thank you.
Yeah, I'm doing my dissertation work with a large, urban public library system,
and this is exactly sort of one of my feces
is that this discourse around AI and librarianship
treats it with a lot of urgency,
and yet most librarians, especially public librarians,
especially academic librarians in low-income environments,
it is the furthest thing from their first priority,
if out on the list at all.
Like when you have people literally overdosing on the steps outside the building,
you're not worried about evaluating these AI tools, right?
Until your library board is telling you,
actually this is the most important thing to you right now.
And to me, that is extremely harmful, this deep disconnect.
and a lot of the research on AI and librarianship right now
is coming from either researchers who do not work in libraries
or academic librarians, which again is great.
We love academic librarians,
but there is a lot missing about the context of public librarians.
Because again, do public librarians always have the time?
You can speak to us better than I can to be doing this research.
And are we in academia taking the time to get out of our silos and go talk?
I could talk about that all day.
But yes, there is a deep cavernous divide between what we're being told is most important to us and what is actually the most important to us.
Again, what Kay said is true.
Like, I've talked to some people who are very frustrated that certain librarians in their organization do not participate in the AI discourses because they just don't really want to, even though patrons are asking about it.
That's a very different thing than, like, my patrons aren't asking me about this.
This isn't relevant to our work.
And so I'm not going into engage.
So yeah, just refusing the idea that this is even something we should care about at this moment.
We kind of have to just because it exists and we have a social responsibility.
But absolutely.
And like I'm very interested in like library boards and governance systems in cities.
I'm also in a city environment that's trying to become a smart city.
And the library is being completely excluded from that conversation.
Yeah.
And so that two shapes like what we think our priorities as a library should be.
versus the power. So anyway, yes, thank you for saying that. And as much as we can be dispelling
this like sense of urgency around AI, I mean, the better. Yeah. And it's not to get, this is like different
from the type of refusal we're talking about, but the type of refusal you're talking about is
one that goes back to the labor movement, which is the most powerful thing we can do collectively
is put our hands in our pockets. Right. But you have to do it collectively. Right. So saying,
I don't have the time or that's not in my contract or I'm on work to rule is all perfectly good ways of saying like I'm not engaging with this.
It's a different type of refusal, but it's one that's that has its own tradition.
Yeah.
I think we have some more questions.
One more?
I'm okay to take more.
Thank you.
I'm just going to give a little bit of quick context before my question.
So I'm deaf and I've used different transcription apps in the past.
and, you know, some of them use AI, and one in particular I used, I thought it was fine,
and then at the end of the conversation, it generated a summary for me with extremely sensitive content
and uploaded it to my computer, and I was like, okay, I need to get rid of this immediately.
This is not cool, like, these people, you know, I can't have this information just out there.
So anyway, I'm wondering, you know, how do you respond to the idea slash push back against the idea
of AI is a tool that's going to help disabled
in other marginalized communities.
That's like one of the tragedies of the situation, right?
Because if we imagine a tool like AI
in a non-fascist authoritarian capitalist context,
especially in the realm of disability,
in medical research, like, it's not like,
I don't think any of us would say we hate automation
and we think it's inherently evil.
No, right?
automation in theory, again, if we lived in a neutral world, which is impossible, could be something
wonderful. I mean, the one thing I use AI for is I'm a qualitative researcher, and I use that to
generate transcripts because, wow, what a time saver. It makes my life so much easier. But I have been
so much research to find an AI transcription service that makes me feel like comfortable and like my
patrons are being genuinely protected and like the sense of
things we're talking about are in an ecosystem where I have full control and it's really difficult.
So I personally wish we were developing these technologies and smaller companies are through the
lens of like design justice where we don't design these tools that are meant to be accessible
to also be deeply like have these deep privacy concerns. So yeah, it's deeply unfortunate
that those aren't the values these systems are being designed around. I know, I'm, I
familiar as AI tools developed for disability, but there are a couple of indigenous programmers
who have been working on creating language models to preserve indigenous languages.
And it's just a really beautiful example of how we can create technologies to do good things,
but the very process of who's doing it and how is vital.
So yes, I hope we see significant improvements in the privacy protections around these tools.
Because even libraries wanting to offer these types of services, but then when the data isn't safe, it's like how can we do that?
Yeah. I mean, there's a million privacy problems, but also like the program I used to make transcripts for this show is 11 Labs, which is a pretty horrible company.
Like I would prefer not to use them, but the program I was using before got noticeably worse over the course of a year to the point where we have deaf listeners to this podcast who use the transcripts.
And so, like, I want the transcripts to be good.
So if they're constantly saying the wrong person is talking, like, that's not good.
So I do have to use these ones.
They use, like, voice cloning because they're able to detect which speaker is talking better,
even though I've tried to use programs that use individual tracks.
Like, I record on multiple tracks.
Like, there's lots of different ways we try and make the show more accessible.
But for whatever reason, the way these programs work is they mesh everything together
and then plug it into the speech detection, which makes it wrong,
which never made any sense to me.
So I don't know.
I'm thinking a lot about like, you know, low vision and blind apps,
like things that people would use to read the back of products in the grocery store
and, you know, paying $100 a month for a subscription for something like that.
So like when someone says AI is going to solve this problem,
I'm like, but you're still going to charge disabled users 10 times.
as much for something that's specifically useful to their needs.
So are you really convincing me that this is like doing anyone a favor?
And especially when you have like all the privacy concerns separate from that.
Also like the sense of doing it as a favor, I feel like is part of the problem too.
Because like at the university, everyone was freaking out about Title II stuff.
And I was like, I've tried to design like my lib guides and shit with universal design the whole
time. So I didn't have that much work to bring everything up to code. But these professors who have
done things from the same PowerPoint for like 20 years are like, oh my God, I can't use it anymore.
And I'm like, no, that's not what we're saying. We're saying we're in something new.
Yeah. Is there anything really? Yeah. Okay. Last question. And you can come talk to us after if you
want. Yeah, absolutely. I'm going to ask a big question. Let's say hypothetically, you work at a
library that's looked up to by every other library in your area.
A word.
And you have the chance to say we're not using these tools.
We're not integrating a chat bot into our website.
What are the effective ways to do that?
I like to think like at least leadership likes to hear money talk.
So if you're like, hey, this is just like literally too expensive for us.
I think that is a good way to jump into that conversation.
I don't make decisions about money in my library,
but I work at a library that has a reputation of being known in the area.
So there is sort of like a desire to set precedence that I think is really emotionally taxing for the library.
So I think if you could say maybe like let's consider this from a money standpoint and maybe like do a community survey and say like do patrons actually want this?
And if they say like and then you kind of go from there.
But it's like practical advice.
Yeah.
Yeah.
thinking academia-wise.
There's a lot of talk about being student-centered all day, every day,
and framing AI non-use as student-centered.
Like, we are centering their learning.
We want to make sure they walk away from this education
with critical thinking skills is one way.
The money is also always where we come from there, too.
Do you have anything?
Yeah, what I would add from,
You know, the library I've been working with the way they're approaching their AI policy implementation is really looking at, A, like, core library values and their pre-existing policies, especially around patron privacy.
So when they're able to be like, no, we're not using these tools, like patron privacy is the biggest one.
And that's been effective because they're policies that have already been voted on and implemented and, like, brought into practice.
So they're able to sort of, again, it depends on, like, how much.
much that matters and how much authority the policymakers and enforcers have. They're actually in the
midst of approving the policy, but implementing it is what I hope to see what will happen. But
that has been how they've gone about sort of refusing certain AI tools and implementations by
being like, well, we have these very clear policies and these companies cannot answer the questions
about how we can use these tools in line with our policies. So I mean, we'll see if that's
effective, but that's the strategy they're going with now.
Yeah, it's always a thousand small things before you can make a big declarative statement, right?
So it's a dozen small conversations.
It's a dozen small policies.
And then you build up that, you know, base of, you know, we can't do this for financial reasons.
And you don't have to believe all the reasons you give.
But I'm thinking about the fact.
Lie if you have to.
Yeah, exactly.
That's one thing we've learned from this episode is lie.
But no, like I'm thinking back to like my scholarly communication days, like when they were trying to refuse the Elsevier deal and say like we are willing to walk away from the biggest academic publisher in the world, that was a thousand small conversations before you get to make that big declarative statement.
So it starts with building up like, do you have a policy?
Do you have a good reason?
Do you have a second good reason and a third good reason?
And you know, you start with the ones you think people want to hear the most, but sometimes that's not even the one that they resonate with.
You get the reason five, and suddenly that's the one that strikes a court.
You're like, I ordered these the wrong way.
It happens all the time.
But, yeah, always like waiting for an opening.
So it's a lot of small pieces before you get to say, we are not doing this.
And then you're going to have to, you know, explain to the community why.
But at that point, you've got to buy in.
All right.
Thanks so much everyone and thanks for staying for the questions.
Thank you.
Thank you.
