Life Uncut - Make it 1% Better! Sweating the Small Stuff Leads to Success: Lessons from Steven Bartlett
Episode Date: August 28, 2023Hey Lifers! First up today, Laura's come to an interesting discovery about her anatomy...Britt has an update on her egg freezing journey and we're deeply thinking of anyone who is struggling with thei...r or their partner's fertility at the moment. We have a question for to ask yourself, your friend, colleague, partner or kids.How can I be 1% better?You can interpret this however you wish. It could be in your work life, towards your partner, personal growth etc. Then, it's producer Keeshia's dream come true. Her favourite podcaster Steven Bartlett joins Life Uncut! Steven Bartlett is the host of The Diary of a CEO, one of the most listened to podcasts in the world. He's an incredibly successful businessman and entrepreneur. He's also an author and an investor on Dragon's Den (the UK version of our Shark Tank). In this interview we focus on the secret sauce behind what made Steven so successful, making incremental improvements, and embracing the art of effective communication. We chat: Sweating the small stuff - why the seemingly insignificant things matter The power of never disagreeing - why "never disagreeing" doesn't mean sacrificing your opinion but instead fosters a culture of empathy and understanding. Pissing people off for success - why making waves and challenging the status quo can be a sign that your business strategy is working. Unapologetic values & how these values can determine what we make of ourselves You can grab Steven's new book The Diary of a CEO: The 33 Laws of Business and Life by Steven Bartlett here! You can find Steven on Instagram Check us out on Instagram hereJoin us on tiktok Or join the facebook group here Tell your mum, tell your dad, tell your dog, tell your friend and share the love because WE LOVE LOVE! xxSee omnystudio.com/listener for privacy information.
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Life Uncut acknowledges the traditional custodians of country whose lands were never ceded.
We pay our respects to their elders past and present.
Always was, always will be Aboriginal land.
This episode was recorded on Darug Wollamutta land.
Hi guys and welcome back to another episode of Life Uncut. I'm Laura.
I'm Brittany.
Do you know what I just did?
Farted.
no no is that a rhetorical question or do you really want me to guess i mean
i don't think you will ever guess it so i'll just come clean i went to the bathroom it does have to
do with the bathroom but nothing to do with farting i went to the bathroom i pulled down my
pants and then i realized my underwear was on back to front but at no point this morning did
it feel uncomfortable which says a lot about the state of my vagina no i think that just means that
your butt's the same size as your vagina which is a problem it's a problem if the back of your
underwear can comfortably support the front and the front of your underwear can sit at the back
yeah there's some problems no i don't think it's a problem it just means you got juicy lips
i think that's what you know what it's actually the ruched ones you know the ones that like where
it's meant to be a bit ruched in the bum crack it was just ruched in the front crack and not one
single part of me not one single part of me found this experience uncomfortable until i looked down
and i saw the tag at the front and i was like wow that's not the way that the underwear goes but god
it feels good because you mean the ruching where it like makes it look like it all comes up like
up into the butt crack the ruching out of the backside crack is currently at the front and
you know what i didn't turn them around so you didn't notice that that was up your fanny
no so not only is your fanny the size of your butt but it's tight lipped like that's not getting in
nothing's penetrating it's like a fort it's like a castle fort nothing gets in or out i just felt
like my vulva was comfortably supported today well i'm happy for you it was cushioned between
the ruching and you you obviously you have decided you like it enough to leave it i persevered well
no i just it was the whole effort of having to take my shoes off take my jeans off and then turn
everything around that i was like look we've come this far we've come this there is nothing worse
like i find it so uncomfortable but i guess this is different people's vaginas they're different
shapes but for me vulvas vulvas for me I find it wildly uncomfortable and I have a lot of problems
with front wedgies that's my story well apparently I don't so yeah anyway I look it was a surprise
I know that things have changed down there in the last couple of years after two kids but it
definitely was a surprise to look at my own underwear and be like oh that looks like that
should be uncomfortable but it's not I love that for you thank you well I did something dumb this
morning actually it was really annoying it should be my suck but I'll just say it now I went to get
a coffee with Delilah in the morning before we come here take her out so she can do a poo I get
my coffee and then I go to work for the day so I got my coffee she did a big poop I was also
facetiming but at the same time in one hand so I had which is this is probably gross but I had
the coffee in one hand like that and then underneath with my bottom two fingers I was
holding the poo bag oh yeah we've all been there you know what I mean so the top two fingers were
holding the coffee and then the bottom fingers were holding the poo bag and my other hand had
the phone you should have gone phone and poo bag not coffee and poo bag like that would have been
a safer orientation yes well okay I think I did do that but then I went to lift up an auto bin
to put it in the bin so I I had them both in one hand and I lifted it up to obviously I couldn't
compute in my brain that I only needed to let go of two fingers to drop the poo bag so I opened
the bin held the coffee in the poo bag over but I couldn't work out how to drop the two fingers
you're doing too many tasks so I opened my whole hand and my coffee whole brand new coffee and the
poo bag went into the auto bin well I thought what you were going to say was is that you took
a sip of your coffee and smacked yourself in the face with a poo bag that would have been a funnier
story no I'm safe to say that didn't happen that's a shame you didn't teabag yourself with a bag of
poo do you know what I have done before and this is this is actually I've got to stop doing this
stuff but I fidget a lot as you guys know I'm always moving around I'm always clicking my hands
and whatever I talk a lot with my hands so often I walk with the poo bag until I find a bin but
I'll just be like spinning it around subconsciously even though it's producer Keisha's nodding she's
like you always spin the poo bag I was spinning the poo bag around and it flung the bottom had a
it must have been a rock solid shit the bottom tore open and the poo flung out across my body
and like just missed another human by about half a metre
and then splattered against a wall.
That was what I did.
I was like going like this and it just – the bag must have had
like a really loose seam and the poo rocketed across
and nearly knocked someone out with a lot of shit.
I was like, I'm so sorry.
They're like, whoa, you better stop spinning that around.
I was like, I don't know what I was thinking.
Wow.
Okay, wow.
Well, look, I don't know how we got here but here we are.
I know you had a very big weekend.
I mean we've gone from the highs to the lows here.
but on last week's episode we were talking about your egg freezing second round journey and on
Saturday you had your egg collection and I know that that didn't go I mean I know because we've
obviously spoken about it and I know that you wanted to talk about on today's episode
Brit on Saturday sent a text message to both Keisha and I updating us on how that egg retrieval
went and I don't think I've ever seen you so upset we both did have big weekends yeah but
very different weekends you and producer keisha got drunk at keisha's birthday and i we were
drunk we were drinking margaritas and brit sent us a message and i was devastated do you know what
i did i looked back at that message and i was almost embarrassed because i was i think you can
tell i was still so hey so what happens is you come out of your egg retrieval i had a general
anesthetic so you're still high but you're still computing enough of the information but you don't
really realize you're high but looking back I could tell and um it did not go well for me which
was really shocking because I I hand on my heart there's no part of me that thought it would be bad
at all like this bad so two years ago I did it and I got 15 eggs you guys might remember
and this time the doctor came in and I could just tell by the look on her face and she said I'm so
sorry it didn't go well we only got three eggs well we actually got four but then one was dead
you know like four came out and one wasn't good so we only got three which is I don't want to like
I know there's other people that are listening that have probably got no eggs one egg two eggs
three eggs so I don't want to say you know this is so bad but it's not great and anyone that knows
the statistics around egg retrieval and the success rate knows that three eggs is really bad
so for the 15 eggs i got last time she told me that that might equate to one live birth
so three's not amazing and um she just basically said we're gonna have to do it again yeah um as
soon as i can do it again and i was just so upset because i think i wasn't expecting it i think if i
had have known that it was likely it wouldn't have hit me as hard and you were really hoping
that that would be the last time you'd have to go through this egg freezing process also it's
it's expensive and it's painful and there's you know it's emotional yeah and it's not like not
that I was hoping it would be my last time in my head it was I was like oh I'll smash out one more
collection not the 10 to 15 eggs and we'll be good and I immediately was so overwhelmed and upset
and I took a video and sent it to Keisha and Laura to give them the update and I was just beside
myself and I looked back at that when I came to a few hours later and I was actually so embarrassed
that I sent that to you guys I was like it's such a shitty thing to do because it not at all I know
I think it's because it was like you guys were you know at Keisha's party and I didn't really
I didn't cross my mind I couldn't comprehend where what was happening I just think I needed to tell
and I sent it to Ben too because I felt really upset that like I might not be able to give
Ben kids and like even when I watched it back I was crying at how upset I was like it wasn't me
like I was watching it like that's so heartbreaking for that person but it was me
but anyway yeah so it's look it's not the end of the world by any means and i'm gonna do it again
and i think they're gonna pump me with a lot more hormones again like the original time and maybe
fingers crossed i get more but basically all my follicles were empty little fuckers
they were all empty so i mean i only had seven but only three had an egg in them and the rest
were just like fake they were already baby little follicles and then they didn't even bring an egg
yeah no they made it to the right size eventually so they were too small they got to the right size
but then they were still empty so you don't know that until you take them out I also just want to
say like I mean I know we can often do this like when we be vulnerable and be upset and then you
can have like that vulnerability hang up where you like feel almost ashamed or humiliated that
you've let people see you be sad especially because you know I don't usually do that so I was
like when I look back later I was like why did I do that but like no one I never want you to
apologize and this is like as a friend but also just for everyone listening like it's so important
that sometimes we share that part of ourselves because it's the only way that people actually
know when we're struggling because like otherwise if you're always the person who shows up in
relationships and shows up being like I'm fine everything's fine if you embody toxic positivity
in the moments when you're not fine you then don't get help because people just assume that since
you've been saying that you're fine you're fine and like there is something that's really powerful
in showing when you are not and it's okay to be not okay and that's when people come in to support
you and I think that without doing that even the people who love you the most the people who are
closest to you have no understanding about how much something hurts you or what you're going
through because you haven't told them and I think sometimes we expect that people just understand
without giving them all of the information to really really understand yeah and I guess the
reason I want to I mean the whole reason I documented the whole process was to make people
feel better about it make them feel like they can take their own fertility into their own hands and
you know if it's going to make you feel better to go and put your eggs on ice do it if you have
never found out what your fertility your AMH level is do it but for me this is like a really real
reminder and something I really want to drive home to people is that if you haven't gone and
checked that out and I'm saying to like you know not in your if you want to be in your 20s sure
go and do the blood test but if you're in your 30s you're not sure if you want kids or you're
not ready or you've never done the test all I can say is just go and start the process it's just a
simple blood test to check your levels and get it going because the worst thing that can happen
is you don't investigate it and you get to the point where you decide it's time and then you
can't and for me my AMH was actually the same as three years ago so that's the level of eggs you
have mine was the same it hadn't changed so we were expecting the same results but then to only
get three which is highly likely it doesn't even result in a birth down the track is really
shocking so i would hate for anyone to get to that point and wish that they did it sooner so it's just
a if anything it's just a reminder to to go and check it out yeah because also i mean if i got
this wrong when they thaw the frozen eggs not all of them thaw correctly is that right like you'll
lose eggs in the thawing process as well 100 because it's only one cell it's only this one
cell so it's not overly stable to survive defrosting whereas when you make an embryo
and freeze an embryo because there's so many more cells involved it's more likely that it's
survived it's more stable so it's more likely to survive the defrosting and then take in the worm
like when it's actually time for IVF which is why they say freezing embryos is generally better
than freezing an egg if you can but not a lot of people are in that position you know a lot of
people are doing this because they're single or for whatever reason yeah to try and like yeah
safeguard the long-term strategy around like how they're going to be able to have kids yeah and
the reason quickly the reason that like if you have 15 eggs you know my specialist said that
could be one birth is because half of them won't survive defrosting then half of them won't be good
enough to take and then statistically speaking once it's implanted you know we know about
miscarriages and we know all of this stuff so it's just it's obviously not something to live and die
by this number but it's based off something right it's based off averages of people that freeze and
inject into IVF so it wasn't great for me and it was very very shocking and I am super upset about
it but I am going to do it maybe one more time and if the results the same I'll have to look a
bit more closely at like actually thinking about IVF and things like that because you know I'm 36
and it was like a fucking slap in the face I was like wow I did not see that coming yeah I just
want to add one thing in that it was a message that you sent to me yesterday and I actually like
I'm looking I'm gonna deliberately not look at you in the eye right now because I know I'll get
upset because when I read it I was like fuck that was just such an insight into how you're feeling
about yourself right now and I really want to change that narrative you sent a message and I
can't remember the exact words of it but it was along the lines of I can't even produce eggs
like I'm such a failure that I can't even with the addition of hormones and all of this scientific
support I can't even do that and it's so not fair to be thinking about yourself like that you know
we recently had Chloe Fisher on the podcast and that was something that she really battles with
was this idea of like why the fuck doesn't my body work the way that it's supposed to
it's not a failure of you it just it didn't go to plan this time yeah and I don't want you being
down on yourself and being like you know I've left this so late in my fertility age or whatever it
might be, whatever's going through your head, like you are not a failure because this process
didn't work this time. But I also think that's such relatable feeling. Like I think anyone who's
had a miscarriage or anyone who's on their fertility journey, but their body hasn't done
what it's supposed to do. I think every woman who's experienced that has felt that feeling of
like, well, I'm failing as a woman, you know, I'm failing as this life purpose that I've been sold
my whole life that, you know, I'm going to one day have kids. And, you know, for the majority
of women who choose that if you are the one in five who have a miscarriage or you are the
exponential number of women who struggle in their fertility journey it is like so common to feel
like you are broken that there's something wrong with you totally and i i'm not ruling it out i
will still try naturally on that one off chance that you know i drop an egg that isn't empty
like a follicle that is there like i'm still going to try i'm still going to do another round
it's not to say i haven't spoken to my specialist yet so it's not to say that
the next time isn't better yeah i mean we don't know if the next time's the same that's when it
you know but i know you're right keisha and it's just like immediately you go to is like wow i just
had 12 months of drugs happening in one month like 12 months of fertility to happen in four
weeks basically three weeks and i still can't produce it with all the help of science there
is a part of you that's like fucking how am i gonna do it on my own if science can't even help
me but Ben's been so amazing I know this is me and my journey but it's not just me because you're
in a partnership and with somebody that wants kids and obviously something you do take on
you know and I have to consider him at a point but he's just like a dreamboat he's like it doesn't
change anything maybe we take a different route when it's time maybe you know there are always
different options um and he's just been like an absolute dreamboat so that's my update sorry to
be a downer. You're not a downer, you're just real. There's our headline. I'll change the name
of the episode, hang on. Should we tell you what the episode's about? Yeah, and it is a biggie
today. Now Keisha's jumping on because I didn't get to be here for this interview. What a shame,
what a shame. We interviewed, well Keisha and Brittany interviewed Stephen Bartlett from
Diary of a CEO. So Diary of a CEO, if you don't know all Stephen Bartlett, he is one of the
biggest podcasters in the UK and Europe collectively. But you would have heard of it by now because
almost every week, apart from sleep, it is Keisha's vibe. So she has, I mean, I think if there was ever
a Paul Pass that came in podcast form, it is Stephen Butler for Keisha. I don't even think
it needs to be in podcast form. Well, I think in terms of podcasting for us, Stephen is one of
those people that every podcaster can only hope they get to speak with because he's so good. He's
so successful he's so intelligent he's an amazing entrepreneur an amazing businessman and he has
been since his early 20s like he's just one of those overachievers he speaks to the biggest
people in the industry around the world and he doesn't speak to people in a certain area like
there's no ground he doesn't cover and there's no ground he doesn't touch on he's incredible we've
all listened to him for a very long time he's all been on our bucket list but Keisha in particular
as I think she slipped off a seat a few times so this happened because Laura was up in Magnetic
Island celebrating your dad's birthday and there was no Wi-Fi and so we actually had to do this
interview at like 11 p.m at night because he was in the UK but I remember saying to Laura I was
like Laura I just I don't even know if I want to do this interview because they say don't meet your
heroes because in my mind I was like he could not possibly live up to the level that I have created
for a human being of like he is just he's my favorite person to listen to I learned so much
from him he's just got this phenomenal story he comes from like the opposite of privilege you know
everything he has done he has really done himself and he's so generous with that knowledge and he's
got this real deep desire to kind of impart that knowledge onto other people so that they can make
themselves better which I love anyway we got off this call and I turned to Brit and I was like
I don't even know how but he was better than I ever could have wished we were given a really
limited time frame with him which Brit and I definitely pushed the boundaries of thank you
Stephen for me. We like doubled it. Just a little bit of a heads up. His Wi-Fi connection was not
great. So the audio is not the most clear that you would expect, but you know what? We did what
we could. What do you think was the biggest takeaway from the interview? I think there
were two main parts for me. Stephen really went into detail of how he thinks he's become as
successful as he has. And it's all about sweating the small stuff. So he's all about the one
percenters. And what I really liked about that is that if you apply that to your own life,
It's like if you try to make your life or your business 50% better in the one go, that's
a really hard thing to do.
But maneuvering 1% is actually not that difficult.
But it's the accumulation of those 1% changes that can make either you a better person or
your business much more successful.
I really liked that.
And the other part that I absolutely loved, it was from this new law that he's written
about in his book, was that you should never disagree.
I'm quite interested in the psychology of communication.
and I think anyone who listens to Life Uncut would be as well because we talk about communication
literally every episode and so he has this philosophy that for you to have a really good
relationship or even a business relationship it could be a friendship going into a conversation
and being like actually I disagree with you or I disagree with that you're never going to get the
outcome because they've scientifically shown that people's brains shut down and they're not as open
to hearing alternate ideas if you're just like no I disagree with that so the way that he speaks
about how you can kind of sidestep those conversations and have your point be heard
and have the other person feel heard and understood. It was really, really, really good
advice. I feel like women have been doing this to their husbands for years. It's like where you
suggest something, but you lead them to believe that it was their decision in the first place.
You're like, well done, honey. That's a great idea. I'm so glad you got there in the end.
So glad that you came up with that. Another thing he talks about is the idea that you should
piss people off you have to piss people off to grow and to be successful and we talk about the
why because I think most of us want people to like us and we want to go into a meeting or
Instagram stories whatever we want to go in smooth calm get people on board if people agree with me
and they like me they might follow me we might that that's going to lead to business growth but
he turns that idea on its head and it's really interesting to hear why one of the things that
Stephen does on his podcast with every single guest at the end he gets the guest to pose a
question to whoever Stephen's next guest next week is going to be so the guest that's asking the
question doesn't know who's going to answer it they just throw any question out there the next
week comes around Stephen gets the new guest to answer that question so we got Stephen to do this
for us we were like let's put this on you let's make you do what you make everyone else do ask us
a question and we'll answer it next week. His question was, I want you to ask each other how
you could both be 1% better. Now I found this really interesting because it is a really hot
take to sweat the small stuff because we're so often saying, don't sweat the small stuff. It
doesn't matter. It's irrelevant. And his idea is it a hundred percent matters. So what is something
that you can change in your life that will make you 1% better? I mean, before I get into the thing
that I think would change my life more than 1%.
I do think that sometimes we look at people
who are attention detail orientated.
It's like it's a negative trait.
There's such a perfectionist is the word
that we usually use to describe people
who are detail orientated, who do sweat the small stuff.
And it's not really set it as a positive.
I know obviously detail orientated
is kind of like what shows up on resumes.
It shows up on applications.
But I think people who do fixate
and who do worry and sweat about the small stuff,
that can also then turn into a negative and maybe it's because we then kind of think that those
people labor or they harbor and they never make decisions or they're too wrapped up in their work
or maybe they micromanage but I even know like for us and for where we've gotten with podcasting
I think a big part of why it's been really successful is that we do sweat the small stuff
when it comes to the podcast like we have over time and even since very first days we've edited
this podcast to make sure that it is only the stuff that we find the most interesting that
makes it all that this is no but like we don't leave we don't leave like there's a lot of fat
that gets left on the cutting room floor and I think that that is such an important thing rather
than thinking people have the perception that podcasting is just you rock up in a room and you
just chat and then you record for an hour and then you put that out I don't think many people are
aware about the nuances that happen within many many businesses or businesses which is what makes
them successful and it is the detail stuff that really counts you're right I don't think a lot
of people see that I think a lot of people see not for you but in life in general a lot of people see
this extra attention to detail and sometimes it can be too much like in some jobs it can be not
necessary for the task for sure and it can also be debilitated it can stop you from actually taking
steps forward if you spend so much time worrying about something being perfect before you take the
next step yeah it is often for a lot of people debilitating and it means they never actually get
that project off the ground they never start their small business whatever it is because they're too
busy worrying about something being perfect rather than it just being good and being enough
to get it done. It's a very fine line. I think for me, two things that I thought about for this
1% had, I mean, two things. It was hard to narrow it down. That was a fucking list.
How can you make your life 1% better? You're like, well, here is 70 things and it would be
70% better. Totally. But this is what he says, right? You write all these things down, but if
you're doing 1% a day, it quickly adds up. 1% a week, whatever it is, you make one of these
little changes and it makes so much sense but I think two things for me no-brainer put things in
a diary more be more organized of course like that's so obvious to me but the other thing I
think I should start doing and you hear almost every successful person say it is that they wake
up earlier and they wake up at the same time of day without doubt you get more done when you wake
up in the morning now and that's not necessarily with kids obviously because life's chaotic but
as a general rule of thumb no I think even with kids like the days where I've gotten them up and
gotten them out of the house and gotten them to daycare you know when daycare opens 7 30 or 8
o'clock my days are infinitely more organized they are infinitely better because I've been able to
get two hours of work done well yeah so I think for me getting up earlier so making that if there's
no work the same time of day every day and routine so maybe it's now to start to whether it's 6 a.m
7am whatever it is to wake up and do my exercise first thing because I find I'm not as productive
if I get up later three quarters of the day is gone before I'm getting my head together and my
shit together and then because my work day starts later I don't exercise that day I'll walk Delilah
but I don't go to the gym I don't train properly I don't do anything whereas the days that I got
up earlier I accomplish so much so for me it might be starting to get into routine set an alarm early
every single day and getting my shit together in the morning I think that's my one percent I think
my 1% pertains to more my relationships rather than my work but it affects everything and this
is something that I think over the past six months I've become increasingly worse at as my workload
gets busier I often will then stay up past when I finish my work just sitting on my phone on
Instagram just scroll like doom scrolling right and I think sometimes it's because like that's
my ability to garner back a little bit of time for myself and it's completely mind-numbing I don't
have to think about it and I'm just sitting on my phone and scrolling funny content something that
Matt and I do when we're both tired and we both are kind of just like at our flattest we'll sit
on the couch and we'll pull out social media and we'll be laying on the couch across from each
other but we're both on our phones and we're scrolling and we've been doing it increasingly
lately and also I have noticed the direct correlation to us like not being as loving
towards each other you know like we've been stressed and I you know I talked about this a
few weeks back like we're not in a bad place by any means but when you have little time and then
you choose to spend what little time you have scrolling social media as opposed to actually
trying to have a conversation with each other and you can put it down to oh well it's 10 30
p.m at night what conversation are we going to have but we're not even trying because we're on
instagram but you know what it's not even necessarily the conversation i totally agree
and maybe there's a rule now that you put your phone away at 10 o'clock i know and look that's
so obvious it's so easy and i know that every fucking podcast under the sun's like put your
find a way after 7 30 p.m but we all still do it realistic everyone still does it everyone knows
the things that we're supposed to do to be able to garner more quality time with their partners
and yet so many of us are still so guilty especially if you're in a long-term relationship
and you've got kids of just using it as escapism well what i was going to say is not like i know
that you said you know fuck what else is there to talk about at 10 o'clock at night but it's
connection you could not say a word but maybe instead of sitting on other ends of the lounge
you're spooning watching a movie, but there's physical affection, there's contact, there's
intimacy without verbally communicating, which I think is super important. Like just that intimacy
without talking works wonders. Totally. And the other thing is, is when you're in your phone,
and I don't know if other people experience this, when you're in your phone, even if it's not
productive, if someone is talking to you or they're asking you a question, it's hard to completely go,
okay, I'm going to stop what I'm doing. Even if what you're doing is totally non-productive,
if you're watching a funny video or you're scrolling Instagram you are not fully engaged
with what that person is saying to you so even if attempts are made to have conversations
they're derailed by the fact that your attention is already spent elsewhere
Keisha your one percent is not allowed to have anything to do with sleep
I'm vetoing it now no pillows no sleep no she's like I have this amazing sleep spray which I have
been we know about it he had an allergic reaction to it last night I don't know if I can keep using
it. Laura, I think I had two that kind of sprung to mind where I was like, I could be a lot better
in these ways. One of them is definitely being more deliberate with my time, which is very much
related to like the phone usage and being present and all that kind of thing. The other thing that
I really sat and thought about is that in the last couple of weeks, and I don't know why in
particular it has been in these last few weeks, I have found myself being very, very irritable
and particularly lacking a bit of compassion in a sense where like if I'll get a work email that
kind of annoys me or if someone you know hasn't done something that I've expected or there's so
many different things that have happened in the past couple of weeks where I now I'm reflecting
back on those situations and being like do you know what I actually could have added a little
bit more compassion and empathy to those situations and I would have been in a better mood from it
by just realizing that sometimes people have things going on that you have no idea about
and you just got to give them a bit of grace isn't it funny how your reaction to something
can so fundamentally ruin your day and the other person walks away not even not even being affected
by it you know whether it be fucking something like road rage or whether it be that an email
has pissed you off like we can ruminate in our bad reaction to something in our bad mood
and the person who may have been the instigator of that doesn't give a fuck does not care and
they've just gone on their life completely unaffected and we are the ones because of
our reaction to a situation are harboring all that resentment or impatience or anger over something
that really, if we had controlled our reaction, we would have had a better day long-term.
100%. And so that's where my 1% needs to be better at the moment. I think I just need to kind of
maybe attempt to lose that irritability and be a little bit more water off a duck's back if
little things annoy me, because I've found that in the last couple of weeks, they've
just been little things, but there might be five little things. And so I'll be in a bad mood with
myself. I'll be in a bad mood with everybody around me. I've definitely taken it out on my
boyfriend. Do you reckon she's talking about our work email? To be fair though, we have had a lot
of email, particularly because of the live show coming up. There's just been so many little things
that I'm like, yep, I need to turn that understanding back on and also just give
people a bit more grace for things that I may not know that they're managing.
I would love, before we get into this chat with Stephen Bartlett, I would love you guys
as listeners to all have a little think about what is that 1% that you could do in your life,
whether it be in terms of your work, I think that there's like, let's go for the 2%. What is it that
you could do in terms of your work? And what is it that you could do in terms of your personal life
that you could change that would make your life 1% better? And I think that this is such an
incredible tool that we can all use to make very small, but incrementally amazing and really
beneficial changes within our lives. I think it'd actually be really cool to even do for families to
do it with their kids. Like I think you can ask your kids these questions at school in their day
a day. Like they obviously are going to have completely different answers, but I think Laura,
maybe ask Marley if she can ask her, is there one thing today you could do you think that would make
life better? It'd be so interesting. I think it's going to be a funny response too. It'd be so
interesting to see what she said. Stephen Bartlett is the host of the Diary of a CEO,
one of the most listened to podcasts in literally the world. He's an incredibly successful
businessman and entrepreneur. He's also an author and an investor on Dragon's Den. Now Dragon's Den
is like the UK version of our shark tank. The reason for this is he's been the CEO, founder,
co-founder and board member of four industry leading companies that collectively at their
peaks reached a valuation of more than $1 billion. And this was all before the age of 30. Stephen,
welcome to Life Uncut. Thank you for having me. We're very excited to talk to you. It's been a
long time coming, but before we get into the chat, we have a tradition of our own and we begin every
episode with every guest with an accidentally unfiltered your most embarrassing story do you
have one i have a few they all involve my mother i think my most embarrassing story is at how old
would i where i've been about seven years old i climbed onto the roof and started running around
on the roof naked with my brother and so my mom came home and she spanked me in front of
girl crush on so this girl across the street and i read about it in my first book like this girl
across the street was in my house and she was like making eye contact with me while my mother
was spanking me naked in front of her and i like really really girl and from that moment onwards
i never saw that girl again stephen why why were you naked though like that was a choice
when you're seven you're always naked and yeah the spanking in front of the like imagine being
spanked in front of the person you fancy you have a crush on it's really you can't come back from
that. I mean, speaking about your childhood, you weren't born into immense privilege. You weren't
given, you know, a small loan of a million dollars by my father, like Trump was. So what was your
life like growing up? Like what was your upbringing like? We came from Africa when I was two or three
years old and we came here from Africa to the UK and we moved to pretty much all white area. We
were pretty much the poorest family in that area. And we were pretty much the only black family that
I can recall in that area. So we understand the value of anything by the context in which we see
it. So if you go to an electronic store and there's three televisions, your brain actually
uses the really expensive TV and the cheap TV to understand the value of all the TVs. And it's the
same when you go to a restaurant and you see like three steaks on a menu, you're actually using the
context to understand that this one is really nice and expensive, this one's probably not going to be
great, and this one's probably a nice balance of the two. And in the same regard, we do that with
ourselves, the context in which we see ourselves determines the value. If there's no one on earth,
I am both the prettiest, the richest, the fattest, the skinniest, everything, person on earth. It's
all comparison and context. And so my comparison and context taught me that I was different and
less than. And that's a very sort of deep feeling to have as a child, that sense of embarrassment,
shame and insecurity. So I grow up with this huge feeling that I am not enough and that I'm
embarrassed and that money is the problem, is the root of all arguments. And that to fit in and
be enough i need to become um like my rich white friends and so i did everything at that age to be
my rich white friends i chemically relaxed my hair at the time i was wearing the skinny jeans
and listening to arctic monkeys and the kooks when i didn't wasn't really into that stuff
and then the other part of me was just doing everything i could to get money by any means
necessary and as a young man that meant starting businesses selling things around the house doing
deals with vending machine companies for my school by the age of 14 15 16 i'm running all of the
school trips in sixth form if we go into a theme park or we go we're having a party it's all coming
through Steve I'm doing all the advertising for it and then I get expelled from school I get
unexpelled because I'm making the school a lot of money go to university at 18 drop out after one
lecture and carry on doing my businesses. So do you feel like the reason you're so successful now
and the drive behind your success as a child even as a child businessman was to fit in? Yeah I guess
in a way I think it's really the thing that invalidates you ends up being the thing that
you seek validation from so if you're invalidated by how you look you probably grew up trying to
seek validation from how you look and if you're feeling validated by by money or not being like
other people that'll become your your drive or the thing that's dragging you and in my case I
certainly felt that the biggest problem in my life was that I was poor and not like my friends
so the antidote to that is to become rich and like your friends so that's what I did that was my drive
And that's why I think that's what my ambition was, to be honest, at that age.
Stephen, I'm really curious about this because I think that when you're the type of person who wants to seek validation out of any type of situation or relationship, often when you actually get the success, it doesn't measure up to what you expected it to.
So when you became successful, you know, your first business was very, very successful.
Did you feel that sense of validation from that success or did the goalposts just shift?
Yeah, so it tends to be the case with most people that, and this is quite an unfortunate thing, that if the force that's dragging you towards validation is really, really strong, for most people, they're going to require their hypothesis to fail them.
so that dream to fail them and when I say fail them I mean for it to not give you what you
thought it was going to give you for you to understand that it wasn't the right dream
for some people when the force isn't strong they can maybe vicariously learn it read a book watch
a podcast and go okay maybe I'm wrong here and they can reflect their way out of it but in my
case the shame and the insecurity and the desire to have money and to be validated was so strong
that I needed to climb that mountain and get to the top and realize it wasn't the view I was
looking for. So 18 years old, I write in my diary, my four girls before I'm 25. And at this time,
I'm literally shoplifting pizzas to feed myself. Goal number one, a range of a sport will be my
first car. I'll make a million pounds before I'm 25. I'll have a six pack and a girlfriend.
Did all of those things by about 23, 24. And it was a strange feeling of anti-climax and confusion
as if someone had lied to me or something had lied to me because there was no confetti.
There wasn't the euphoria that I was expecting. It didn't solve for or fill the hole.
that i thought money or a car or whatever could fill and at some stage i come to learn in my
journey that like really like if you don't believe and this woman came to my office once and she said
this sentence she said what if you're already enough what if you already have everything you
need and i remember thinking that is so stupid walking back to my desk and then it kind of
puzzling me but i it took me a couple of years really reflecting on what she said to realize
that if you don't think you're enough now no goal or podium position or medal or public accolade
is ever going to fill that because fundamentally one Stephen Bartlett is always going to be worth
one Stephen Bartlett there's no amount of money that's going to increase my like intrinsic internal
sense of worth so it's either now or never like if you defer your happiness or your sense of
self-worth off into the future behind some goal it will always be off in the future and when I
started to realize that having my dreams fail me because they didn't deliver on the euphoria I was
expecting I realized that the ambitions I'd had in my life were fake ambitions and most of us are
living out fake ambitions and we don't even know we're living out fake ambitions I see it so much
in young people when they come up to me after I've spoken on stage and they say I want to be a public
speaker and I go what do you want to speak about and they go no I want to I want to be a public
I'm like why do you want to be a public speaker well you know it's uh because they want the glory
yeah and we confuse so easily aspiration with admiration we admire something so we aspire to
be they're two very different things admiration is like i love what oprah winfrey does aspiration
is i want to become oprah winfrey we should keep them separate you know you can admire someone
without aspiring to be somebody and really when i dig down into that guy that comes up to me after
i speak on stage he doesn't want to be a public speaker he wants the admiration he just saw me
get from the applause from the crowd because he is insecure and he's still trying to prove to his
dad that he's enough and the problem is if you run down those paths you waste a ton of your life
and it's actually really difficult to go down a path where you're not intrinsically internally
driven by the rewards on offer so I think it's important for all of us to really ask ourselves
that question continuously which is like why am I doing what I'm doing like truly why am I doing
what I'm doing the crazy thing is when you orientate your life towards real ambitions things
that deeply within you you would do regardless of applause that's when you set yourself up for
mastery and real success internal success like fulfillment psychological happiness but also real
material success because that's where mastery comes from um and i think that's where my podcast
is successful because it's something that i would do regardless of by the people listening it's funny
we say the same thing we did this podcast for a solid year before we made a dollar and i remember
we made our first five thousand dollars and we went celebrated we went out we thought it was the
best thing since sliced bread and everybody kept saying to us why are you doing it there's no money
in it you're never going to make it anywhere and we just thought well because it's our passion and
I really do think there's something in if you follow your passion the rest will come the success
that you've had now the money and the admiration the validation everything that you get everything
that comes with it how has this changed the relationships in your life the instrumental
relationships with people you might date with your family members your mom and people that you find
maybe want to come into your life for the wrong reason honestly like not at all because the same
were in my life other than my girlfriend 10 years ago the same people in my life now and I mean it
helps me pay for stuff for my parents but outside of that there's been no change my five best friends
and my five best friends they were my five best friends 10 years ago and I don't go to celebrity
parties and schmooze I don't accept the invites to all of the fancy places I just don't see a huge
amount of value in that it's not going to do anything for me to go and hang around with
a-list celebrities it's not the type of person I am honestly like I get to meet great people here
here at my table on the podcast they come here to my house here in LA in our studio in New York
but outside of that I'm just not interested in it I'm like well aware that it will do nothing for me
I'm well aware that all of that stuff I don't own designer things I could own every designer thing
if I if I let myself loose which doesn't doesn't do anything for me I wear the same outfit every
i was about to say i don't think i've ever seen you in anything other than a black t-shirt
well it works doesn't it
i wear this to work and then i go from work to the gym so and this is called 24 7 so it's like
it's gym material so i've been the same with my trousers and my shoes that someone out for every
day and i have 40 of this outfit represents something 40 versions of it if it ain't broke
don't fix it exactly like i'm not playing that game i'm not trying to be a fashion icon you
what I'm saying. It's not my game. I play other games. I play this game, podcasting. I play the
business game, marketing game. I write. Those are the games I'm playing. So this can just be
low cognitive expense. Love that. Well, speaking about you writing, you are releasing a brand new
book. It comes out today. It is called The Diary of a CEO, The 33 Laws of Business and Life.
And Britt and I were very fortunately sent an advanced copy of this to read through,
and we had all of 24 hours to do so.
And something that I really, I was very interested by,
we talk a lot about relationships on this podcast.
And I think something that we have learnt to say
with our partners is that at times
you're going to have to agree to disagree.
But in your book, one of the laws that you wrote
is that you must never disagree.
Yeah, so we're all guilty of hearing something
and I'll need your reaction to something,
you know that's in conflict with our beliefs or something we didn't want to hear is to say i
disagree and then to make our point and i just think it's important to realize that from a
neurological perspective when you do that the other person's brain essentially shuts down and
this is what they've proven in multiple scientific studies i spoke to tally sharot who's the
neuroscientist that's done much of this research and they just scan people's brains and situations
where there's disagreement and the brain is basically shutting down and when there's agreement
it's lighting up so if your objective is to persuade the other person of your opinion or to
resonate or connect with another person disagreement is not the pathway that is not a bridge
the bridge is finding similarities and this is what the brain says so instead of i disagree a
much more effective approach if your goal is to be heard and understood and to further whatever
you know subject matter opinion you have a much better approach might be to say something like
i understand and hear what you're saying i also think or i understand what you're saying and then
to make your opinion but you should fight desperately to keep their brain illuminated
because if you do that then you'll be hurt and understood yourself and this is why we get into
arguments that sound like two broken records just shouting at each other because you're both i
disagree no i disagree no i disagree both of your brains are closed off and so again it's difficult
because when emotions come into play we all start acting on how we feel much more than the knowledge
that we have about how to communicate so it's a discipline in every regard but think about it the
only thing that stands in the way of you being prime minister of australia or the number one
salesperson in the world or the greatest philanthropist that's ever lived is a bunch of
human beings there's no other obstacles in life it's a bunch of other human beings saying yes to
you and if you want to be effective at getting humans to say yes to you you have to learn the
simple skill of communication which is the skill of sales so it's important like it probably
determines how far you're going to go in life whether you can persuade those human beings in
your way of your ideas and your opinions so disagreeing is not a useful thing finding a way
to agreeably disagree is super smart and it's been a game changer for me like I'm in a relationship
it's difficult you know when your partner says something it's difficult to listen sometimes it's
difficult to understand and it's difficult for the first thing that when my partner's you know
upset for me to repeat exactly back what she said to me which is what I do to make sure I understand
and it's funny because I've been in relationships before where oh my god old Steve you say it to me
once I hear it and I'll just come back at you you say it to me twice I'm leaving when my new
relationship which I've been in now for four years my partner says something to me I listen to her
and I repeat back exactly what I think she's feeling and thinking and the minute I do that
the broken record player stops spinning and she listens it's this it's the most magical thing I've
ever seen and it's the it's an experiment I ran in my relationship repeat back to them what they
said to you and once they feel like they're understood they won't feel the need to say it
again and then from that place they're open to hear what you have to say because they feel heard
and understood which is the foundation of communication that might be one of the best
relationship bits of advice I've ever heard I've had Matthew Hussey on the podcast no don't tell
Matthew Hussey that I I'm in a long-distance relationship my partner lives in Scotland and
he's Swiss and I can't tell you how many times last night was a point of contention but how many
times we say to each other you're not listening like you are not listening and they say something
back and doesn't matter how many times I mean we have different barriers obviously we don't see
each other physically and there's a language barrier but maybe this is something I need to
take on and like we need to approach this in a different way I hear you I see you you're wrong
but let's look at it this way you don't say you're wrong disagreeing I know yeah Stephen one of the
laws that I absolutely loved was this law where you said you must piss people off and I love that
because I feel like without trying I probably do piss a lot of people off why do you think we need
to go through life and have people pissed at us explain that a little bit so it's it's not that
you should try and piss people off it is the thing that you should try and do has an unavoidable
side effect of pissing people off so in any regard whether you're a brand whether you're
trying to be heard and understood the byproduct of that pursuit is you're going to piss people
life and here's what i mean if you're a brand and you're in you know let's take a i don't know a
makeup brand for example because there's some makeup on my table here i didn't wear it today
but sometimes i wear it if i've got really bad skin but i thought you were looking very contoured
this is just a great filter from this software that we're using but i do have this makeup
better so say you're a makeup brand for the way that you pierce through a saturated market where
everybody is saying the same things where everybody's saying we're environmentally friendly
we are cost effective we're good for your skin all of your competitors are going to say the exact
same thing therefore you're the consumers are all going to have heard the same messaging over and
over again and there's this thing in our brain that is a prehistoric device that makes sure
we don't commit energy to things that we don't need to so it's the same reason why today when
you woke up this morning you guided through your house and got ready without thinking you didn't
have to think about where the kitchen was your brain through this process called habituation
is deprioritizing that information and it's on autopilot the same happens with messaging in life
so if you hear something every day like like and subscribe or you hear the same narratives every
day or the same thing from your makeup company your brain is just filtering it out i call it
the wallpaper filter it doesn't even know it's there so in order to be heard and understood in
a world where your brain is literally filtering everything out that isn't important so it can
focus on the things that are you have to use language that beats that filter you have to have
values that these makeup companies they have to i was talking about this yesterday to some of my
team members in saturated markets you have to stand for something you have to create a situation
where even with your podcast for example you're so different because there's so many podcasts out
there that it's not i can listen to your podcast or this podcast it's your podcast or this podcast
because your values are so distinct and so clear and so refined which is why you pierced a saturated
market that it's not, I could listen to both. It's this one or this one, because there's 80%
of people that would just never listen to you guys. But that 20%, because your values are so
clear and distinctive, they love you. And I think the best brands in the world that I've studied and
founders that I've spoken to, they do, they piss off 80% of people. Their messaging is so clear.
It is so unapologetic. It is so disruptive. We had Mark Manson on the podcast a little while
ago, for those listening, the author of The Subtle Art of Not Giving a Fuck. Do you think
that this is a big reason obviously his book's incredible but a big reason he had such cut
through at the beginning is because of the language he used in his title 100% you know I talk about
that in my book that authors started swearing on the front covers for this very reason and when
you've spoken I spoke to a couple of people that publish these books they said the same thing they
said we realize that a lot of people are going to be annoyed by the swearing on these books but
the upside is that we'll capture attention and we'll make more sales so okay we're accepting
the fact that 60% of people are going to walk through bookstores and be annoyed at us for
swearing on the books. We accept the fact that some bookshops won't even put the book in there,
but the 40% that do is going to be enough for us to make incrementally more sales than we would
have otherwise. This is a point about messaging, language, personal brand. If you guys take to
social media and you start making social media clips, and there's thousands of clips and there's
a short amount of attention, the way you stand out is by beating that wallpaper filter, using
more provocative language than everybody else, by having more clear defined provocative values
than everybody else, standing for something more than anybody else, being the person in the pub
that is dancing on the table, not sat on the chairs. By dancing on the table, you piss some
people off and some people like it. But the least, I'll say, I'll conclude with this, the least
profitable outcome in life when you're building a personal brand, starting a podcast, making a
brand or anything, is indifference. It is the worst place to be and indifference is where nobody
cares this was written on the walls of my company back in the day make them feel something either
way indifference when nobody cares you can't take that to the bank you can take hate to the bank and
love to the bank both of that's attention you can't take indifference to the bank and some
people are scared like if you think about you know people that really break out if we think
just think about some people that are like running culture right now or even trump you know that he's
not indifferent it's on that outrage culture doesn't he yeah i feel like outrage culture is
having a real moment but maybe it's not genuine outrage maybe that what we're seeing is people
that just want to create some noise hate or love because the old any publicity is good publicity
in your book you wrote and I'm quoting this in business sports and academia an individual's
personal philosophies are the single biggest predictors of how they'll behave now and in the
future if you know someone's philosophy or beliefs you can accurately forecast how they'll behave in
any situation from this I'm really interested in what some of your philosophies are and like how
in the business world you have created values that have led to consistent behavior within yourself
I've got I mean I've got so many important personal philosophies I would say that the
most important one as I believe it now is to sweat the small stuff I genuinely believe like
if people think the podcast that we've done is big this month I think we'll get about 35 million
downloads um we just hit three million subscribers on youtube yeah same same
congratulations funny thing is not because i'm a good podcast host and i said this on linkedin
the other day it's not because we have the most talented team in the world because when jack
joined he was the first employee he'd never done this before he was a freelance freelancer that
recorded stuff but he wasn't he never made a show before the thing is and the thing where i go that's
our big philosophical advantage over everybody and this is the same in my businesses or anything
that i get involved in is we absolutely care more about the small stuff than everybody else
and that's an interesting right so like that's an interesting thing because you go
like the table i'm sat at now is the table i record the podcast at underneath this table which
you can't see there's a track pad an apple track pad glued to the underside of the table and when
i'm doing the podcast if the guest has something interesting i just click it you can't even see
my hands i click it with my finger button using ai to my team and that becomes one of the titles
and thumbnails we take 90 of those titles and thumbs now so 90 clicks that i did under the table
we run them as ads on facebook before the episode comes out for seven days to find out which title
and topic is the most important to lead i could tell you a million things we do they are tiny
things small small things the temperature of the room knowing that when israel adesanya got here
the song double up by nipsey hustle is the song that makes him emotional it makes him open up
I could tell you a million of these tiny things that we do and it's all of these little things
that have added up that no one sees so people look in and when they do their sort of dissection
of the diary of a CEO and I watch these on TikTok they're like he's a good host the trailers are
great I'm like no no no no no it's all the stuff you can't see and that's and I can see it in the
graph I can see the graph just changing because of these small tweaks so my personal philosophy
as it relates to success is I'm absolutely obsessed with the smallest things the thing
with the small stuff is things that are easy to do like saving one pounds of brushing your teeth
are also therefore easy not to do so most people don't do them they don't think they're important
i think they're really important and it's not just that the other thing about doing the small stuff
is it's easier to find a hundred tiny things than it is to find one big thing like i can't reinvent
the wheel with podcasting i'm not going to find a new youtube or spotify am i i can find that it's
very easy for a team and for me to find a hundred small things and that equals a hundred percent
gain it actually is more when things compound it's much more than a hundred percent if you're
thinking about compounding returns and also the science has shown and i've i've sat here with sir
david brailsford who became the head of the english cycling team he went into that team when they were
down and out and winning nothing and he turned it around to make them the most successful team in
the world and he had the same philosophy he went and found out can i make the water bottles a little
bit bigger? Can I make the pillows in the hotels a little bit softer? And it wasn't just the
accumulation of many, many 1% gains. He said to me, the most important thing from a psychological
perspective, when you find small gains or any gains, is it makes your team feel like you're
moving, like you have a sense of progress. And he goes, when I went into that English cycling team,
we found all of these small little ways to improve. And suddenly this depressed team,
quote unquote, we felt like we were going somewhere. So from a psychological perspective,
You see our team here when we find a 1% game.
The phrase 1% is the most popular phrase used in our team.
We have a head of experimentation, full-time job,
a full-time data scientist on the podcast.
Again, full-time job we got from Nike.
And we have a channel in our group called the 1% chat,
where we're all looking for 1% games.
And when we find one, it's like a celebration.
You know, and just to conclude there,
Harvard Business Review went and interviewed people in work
and asked them when their most enjoyable day in work was.
then they looked at those days and people had pointed at days when they had a sense of progress
so from a psychological perspective it makes people motivated from a business perspective
it adds up to change the game and i think all those small things equal a really really big thing
that's my big personal philosophy and that for anyone that's like just starting in a podcast
it is the best news i could possibly give you because you don't need to make some amazing hire
we didn't you don't need to be super famous i remember my manager walking in one day and said
had anxiety because no one wanted to come on the podcast and we needed to put it out this week and
i'm going have you got any friends you can call steve so i called this guy called dad who was a
mate of mine bam is episode like seven no one was interested when you have 7 000 subscribers
on youtube like no one's interested in it wanted to come on but the thing and if you throw that
the last 90 days we've had a million more subscribers in the last 90 days so the laws
of compounding say it goes really slow and ours did and then it went like the burj khalifa and
honestly the thing i point out which means it's accessible to everybody is look at what you're
doing every day and find a way to make it one percent better isn't that easy to do one percent
i feel like that's what we're gonna have to call the name of this episode one percent one percent
better yeah um steven something i'd love to finish the podcast on is in the same way that you do
your guests pose a question for your next guest without knowing who it's going to be
what would your question be for all of us like listening to think about an answer between
ourselves interesting so i want you to ask each other how you could both be one percent better
okay i'm already thinking about it so i remember simon cynic one of the things that means simon
cynic always do with each other my favorite episodes yeah we can we give each other critical
feedback so he calls it like notes so we'll do something together i'll turn to him and say
Simon how could I have been better today and he'll tell me honestly and I believe that a good
criticism coming from a good place is worth its weight in gold it's much more useful than a five
star review so I would you two tell each other how you both could be better I love that as in
you give physical feedback to each other yeah I love that because it requires uncomfortable
conversations which I think are more important we're going to slide it back into your DM and
let you know how we're going to be better Stephen we are going to let you go but I have one last
question and that is if you possibly can do this out of every interview you've ever done has there
been one that's really stood out where you've walked away and you're like I've learned so much
I'm a different person now something that's sort of at the forefront yeah I'd say it was episode
101 with a guy called Mo Gordat it was actually the and he's not a at least he wasn't a famous
person so when you find out that in 2022 i'm gonna say it was the most shared podcast episode
in our country on apple according to apple they released the data at the end of the year
an episode that episode was the most shared and that's a key thing shared that means one friend
passed it to another he was the ex-head of google who left when his son died in a routine operation
gave up everything he had in his life he was at the very top and said i'll give up everything i'm
going to go and find out what happiness is. And he goes on this search to figure out what happiness
is. And he taught me so many things about managing your emotions, happiness, and managing your
happiness as well. And one of the key ideas he said to me, which I've always thought about ever
since is, he said to me, you're happy when your expectations of how your life is supposed to be
going are met. And from that, one can also deduce that you're unhappy when your expectations of how
your life is supposed to be going, go unmet. And I came from Botswana, right? Like two years old.
In Botswana, a nice hot bowl of rice for many people makes them happy.
You come here to London, and in Mayfair in London,
if a billionaire's steak isn't medium rare like they requested, visceral anger.
And you go, what's the difference?
You go, unmet expectations.
And then look around the rest of your life with your partner, your boyfriend,
your husband, your colleagues at work, the person that cuts you off in traffic.
When expectations go unmet, you have unhappiness.
so if we're aware of that and we reflect on that that means in some to some degree our happiness
on a daily basis is controllable if we don't slip into unconsciousness and for me that means you
know go back a couple of years i got on a plane for the first time to go on holiday at 21 years
old i mean my family didn't have the means to go on holiday so i was 21 years old i was on this
plane to thailand and i get in the economy section and i just can't believe what i'm seeing
this Tim Kahn is going to attempt to fly across the world. I'm in economy and I'm like, oh my
God, I'm looking at the safety manual. I'm, oh my God, this is incredible. I'm blown away. I'm
euphoric. My expectations are exceeded. Fast forward five years, 2019, I'm flying 50 weeks a
year. I'm traveling in business class and first class. I'm rushing on these planes, throwing my
bag up, pulling my laptop out in first class, just trying to get on my laptop before I lose
internet connection and then one day i look over and i see jenny with her husband clearly on an
engagement or something like they just got engaged she's like sipping the champagne she's putting on
the sleep dave dave look at this they've got robes she is over the moon that used to be me
in economy where did that go where did my happiness go when it went out the door with my expectations
I've got used to my life
and through that process of what I called earlier on
that habituation where we just get used to things in our lives
unfortunately we get used to the emotions
and the emotions leave too
so if we want to hold on to that joy of life
and not let it go out the door
when we become more and more successful
like your podcast is going to take over the world
and you're going to be there one day
you're going to hit 10 gazillion subscribers
and you're going to feel zilch
because you're going to like
if we're unconscious
we expect gratitude and euphoria to show up
whereas the truth is about euphoria and gratitude is we have to it has to be a practice we have to
like so when i get on a plane now i stop before i walk in the plane just when you get to the little
door part of the plane i stop and i remind myself how absolutely unbelievably mental it is that i'm
about to go and sit in that really posh section at the front of the plane and that steve bartlett
six years ago was stealing pizzas to feed himself and working in call center isn't it absolutely
mental that I get to sit here it makes happiness a key part of my life by doing that practice
and we could all do that every day yeah perspective truly is the most beautiful thing it's definitely
the thing that I love the most from doing this podcast and speaking to different people these
are the conversations people need to hear just to reconnect with reality and be present and grateful
for what you've got but Stephen this has been one of those moments for us in our career we thought
if we can ever speak with you on the podcast that's going to be one of those moments so we're
definitely going to hang up from you and celebrate after we'll be cool on the podcast but we can't
thank you enough for your time we know you're a very busy man so thanks for joining us today
thank you so much you guys are great i'm so honored to be to be invited on and everyone's
told me about your show and how special it is so i was really wonderful that i could come and speak
yeah of course they have that's why i don't really do podcasts right i didn't do that so
a lot of people said a lot of nice things about you guys so i really wanted to do it so thank
Thank you so much, everyone.
The Diary of a CEO, the 33 laws of business and life out today
everywhere you can get your books.
Appreciate it.
You guys know we don't finish an episode without our suck in our suite,
the highlight, the low light, Laura Byrne.
You want to kick it off?
All right.
So my suck for the week last week, it was a hairy, scary,
touch and go week there with little Lola Ellis Johnson.
I just forgot my child's middle name for one second.
No one ever uses a middle name.
Lola Ellis.
I actually don't even know if I knew that.
When you just said that, that was foreign in my brain.
Because she's just Melon, Lola Melon Johnson.
Totally.
Why was everyone our age?
They all had one of three middle names, Anne, Louise or Jane.
I'm sorry, no one's had Mayo.
Yeah.
I don't have one.
Brit sits outside of like the norm, well and truly outside the box.
But my middle name is Anne and my sister's middle name is Louise.
Like we couldn't be bigger cliches.
And this generation, our generation of children,
every single person has a middle name May.
And everyone says it's a family name.
it was my nana's blah blah blah I get it every single every single kid in Molly Mae's daycare
is Mae Ben goes to me so just so I understand does our kid have to be called Mayo it's a family name
I was like yeah that's how he's like interesting okay I feel like you might need to explain this
for people who haven't heard you talk about it before because when I first heard I truly thought
it was a piss take but it's not so if you haven't heard it my middle name is Mayo like the condiment
why is it a family name rumor has it legend has it and i don't know legend has it that
one of my relatives was involved in the mayo clinic which is the renowned medical clinic
and so it was something that went off the back of that i don't know i just know that one kid
each generation so my mom had it she's one of four and her mom had it and she was one of four
so it's just like one of those things i don't know fuck my kid's gonna be mayo i hope they
never ask me why if my kid says mom why do i have mayo i'm gonna say you your grandparents
use mayonnaise instead of lube please don't say that please don't tell them that that's terrible
sex education imagine that legend going on through the next generation that's terrible okay well
anyway look back to my suck for the week my suck for the week is lola had a terrible the ear
infection started when we were in magnetic island we were told it was just like a viral thing she
didn't need any antibiotics turns out the kid needed some antibiotics we just had like four
nights consecutive nights of her screaming and being possessed like the devil like levitating
up from the bed and then on the fourth night of that last week you did the exorcism no her eardrum
perforated overnight and I think anyone who's got little kid who's had a terrible ear infection it
like absolutely peed with pain for her and then the perforated eardrums like all this gunk just
oozes out of their ear so i came in in the morning and it was all over her pillow all down her neck
pussy earwax that had oozed anyway after that happens and the pressure is kind of relieved
they start to feel better really really quickly but also then their eardrum is open so you've
got to be careful with antibiotics and you've got to keep them away from water and blah blah blah
ear infections are sucky my sweet for the week is that yesterday we had some of our really close
friends over for a lunch at our house my mom my mother-in-law was there you guys came keisha was
wildly hungover. Keisha brought Toblerone. It was such a beautiful afternoon. One of our really
beautiful family friends, Falcon. So Falcon was Matt's minder on The Bachelor. And a minder is
basically like he was Matt's chaperone. Well, they do exactly that. They mind you. Yeah. So
when you are The Bachelor or you're a contestant on The Bachelor, you get given a minder. And it's
the person who means that you can't have your phone. They can't stop you from getting access
to the outside world. They basically babysit you. So Falcon was Matt's babysitter for the entire
time that he was a bachelor and now he's gone on he works for Hamish and Zoe Blake he's their PA
he's such a cool and interesting person and he is so beautifully generous and he organized this
unbelievably incredible gift so he organized his friend who is a chef to come and do homemade
pasta with Marley she got to like create gnocchi it was all very Italian and very like it was
beautiful but his name was Chef Gianni and he came and he just like brought so much food to the point
where every single person that was there, like all our families
and friends were sitting there with their pants undone.
I had to undo my belt as a step one and then step two
was I had to take my jeans down.
All right.
What is your suck?
My suck, I said it at the start but nothing's going to overtake it this week,
is just my eggs or my lack thereof.
That's it.
I mean I've already spoken about it but it was just a real shock
and I wasn't expecting it which made it worse.
But I guess now moving forward the expectation would be there.
I think I'd expect less.
so anything that I get that's more is a bonus so rough week and a lot of people messaged me I
didn't say this at the start of the chat a lot of people messaged me their journeys with egg freezing
and my heart goes out to all of you because not all of them are successful some people didn't
even make it some people didn't get any some people you know lots of different problems so I
guess just know that everyone going through it it might feel like you're the only person that is
having these results but you're not there are so many other women that are experiencing this as
well so my thoughts are with everybody going through it my sweet i'm not you know we don't
have to revisit it but my sweet is a pasta the full course is a pasta it was like all my dreams
come true as someone that would have pasta for breakfast i frothed the whole thing brit's sweet
was also falcon monte cristo my sweet is also falcon monte cristo keisha uh my suck for the
week last night i was having a shower with my boyfriend and there's this thing about like
Apartments in Bondi are disgustingly overpriced, right?
My apartment doesn't even have skirting boards.
It's got no fly screens.
It is such a bare bones apartment, but I pay a lot of money for it,
as we all do.
Anyway, one thing about the apartment, and I've just gotten to the point
where I'm like, I can't live like this anymore,
is that you have specifically five minutes of hot water.
Yeah, that's rough.
Woe to go.
I cannot wash my hair in one go.
I've got to stop the hot water halfway through and let the conditioner soak in.
So what I'm hearing is you were trying to get freaky last night.
No, it wasn't like I was so hungover.
It was not a sexy shower.
It was just that two people needed to shower and he was in there for about three minutes
before I got to the shower.
And so I had to like shower in the cold.
And I was just like, how am I 30 years old paying this amount of money for an apartment
that I cannot even have a fucking warm shower in.
That's annoying.
That's really upsetting.
Do you know what else is upsetting?
I would have thought that your suck for the week was the fact
that there's all these photos of you with your face in a bucket
and your ass out.
I would have thought that was your suck.
I blocked it out.
To give a bit of context to that, I had a celebration
and this is my sweet.
I've had two of the best weekends of my life back to back.
You guys are big parts of that because we've hung out
on both of those weekends.
I have gotten to do things to celebrate my 30th birthday we're speaking about how I wasn't really
a birthday person but I just have had such a beautiful reminder of how phenomenal the people
that I have in my life are and so we went and had lots and lots and lots of mugs on Saturday
Keisha celebrated it with bottomless margaritas and let me tell you it was bottomless by the end
of the night and I have seen the photographic evidence of that bottom Toblerone took a picture
off me and I can't remember this but I've got a jumper on and I'm laying over my bed and yes look
I did have my head in a bucket it wasn't my best moment and your whole my whole bare bum is showing
and it's like it's not hot and anyway it looks great it was a good bum and the light was hitting
it at just the right angle it was quite shimmery it was like a shimmery smooth tanned butt honestly
if you were ever gonna have a photo of someone vomiting with their face in a bucket like it was
a beautiful bum by the end of it she goes hey falcon monte cristo want to see masks
yeah that was a particularly low point and i had the seediest hangover yesterday but
all worth it i just had i've had two of the best weekends of my life it's like you said it's the
people you have around you people like falcon that just make you feel good after you leave
your presence you don't even know him that well and falcon's the person you say over laura and i
he's been every day with falcon is also keisha sweet anyway guys that is it from us today we
hope that you loved the episode. We hope that you learned something. And like we said, please
go and do the 1% chat with your family or with your friends or with yourself and figure out what
is that one thing that you can change that will incrementally make your life better. And if you
have loved the episode, share it with a friend, subscribe to the podcast on Apple Podcasts or
Spotify, wherever you listen to your podcast. So that is always dropping into your feed the moment
that it is released. And let Stephen Bartlett know that you really enjoyed him being on Life Uncut
and then he might come and join us again.
Tag him.
Tag him, tag him.
Share this episode.
Tag, tag, tag, tag.
No, yeah, please.
The thing that really helps us and the thing we really,
if you do one thing this week is to share the episode.
Put it on your story, tell a friend, word of mouth, anything,
but we really appreciate you sharing the love.
So don't forget, tell your mum, tell your dad, tell your dog,
tell your friends and share that love because we love love.
And share that love.
You really, really, like, brought it home today.
You get thrown so easy.
I said one where different Laura's eyes were like.
No, I was like, what are you doing?
Why?
And share that love.
And share that love.
I was just trying something new.
Bye.
Bye-bye.
We'll be right back.
