Life with Nat - EP31: Nat's Nieces #3

Episode Date: August 4, 2024

Nat, Roro and Els Bels haven’t all been together in a while so they have a lot to catch up on. They talk birthdays, mispronunciations, customer service and a load of stuff in between. Enjoy ♥️ Please subscribe, follow, and leave a review. xxx You can find us in all places here; https://podfollow.com/lifewithnat/view INSTA: @natcass1 We're also on Facebook now too: https://www.facebook.com/lifewithnatpod A 'Keep It Light Media' Production Sales, advertising, and general enquiries: [e-mail] SHOW INFO: Life with Nat - it’s me! Natalie Cassidy and I’ll be chatting away to family, friends and most importantly YOU. I want to pick people's brains on the subjects that I care about- whether that’s where all the odd socks go, weight and food or kids on phones. Each week I will be letting you into my life as i chat about my week, share my thoughts on the mundane happenings as well as the serious. I have grown up in the public eye and have never changed because of it. Life with Nat is the podcast for proper people. Come join the community. ♥️ Learn more about your ad choices. Visit podcastchoices.com/adchoices

Hello and welcome to Life with Nat. I hope you're all very, very well. I hope you've had a lovely weekend. We're filming this on Saturday. What are you laughing at? You made me jump. This is Nat's nieces, everyone. Good morning. Hello. Hello. Got to have a little bit of energy about things.

We're filming Saturday morning, so I feel like it's like Saturday morning TV. I know, I keep saying that. Filming, recording. Your pen. Watch your pen on the cream chair. Oh, yeah. Don't want to be sending it back or anything do I

absolutely not I've just got some boot clay or as Eddie likes to call it boosal

I said I found a lovely fabric for my headboard yeah yeah and I said

it's boosal I don't know boot clay I don't know these are boosal aren't they I've just got some A couple of boot clay chairs

Dining chairs Yeah Nice Lovely But I'm just concerned How filthy they're going to get I'm very concerned Yeah it's strange

Strange stuff I know I mean I can't say a lot Because I'm laying Cream carpet All upstairs in my house With a newborn baby pending yeah i mean good luck my kids white carpet is black so that's nice um why don't you go for some nice sort of leather chairs

or just don't really go with the table or no i just feel like you want something a bit soft because i've got the dark wood floor yeah and this heart light and then they were the only ones that had like a light wood frame so there was i would maybe have gone for like a velvet and adding a color but then it had like a black or a dark frame with it my table's like a light like an oak it's weird isn't it yeah so i've had to go for the risky business i'm gonna have to get some is it oh yeah so i'm gonna have to get some throws Just to throw over them When the kids Obsessed with throws

Everything's got a throw I mean it's pointless Me having anything at home There's throws on the sofa What about my throws That I bought What I bought some throws

And you completely Ripped the piss out of my throws Yeah because they look like Beach towels Didn't they Yeah there was beach towels On it I can't remember

They were quite They were more like rugs They were quite thick, weren't they? They were sort of like strawry. No, they're not straw. Like at the beach when you're late on the sand. No, it's not like a straw. No, it's not.

It's a fabric. Yeah, I know. Like minced. TK Maxx, though, and I had to get four of them. And, you know, everything's sort of higgledy-piggledy, isn't it? And that was the only design I found. You did well. I know, I thought so.

But yeah, new table, permanently got a big tablecloth over it so you can't even see it, so I could just have anything. Cut the cardboard boxes would have been all right. It's pointless, isn't it? And now I'm going to cover the chairs so it's going to look like the kids have laid a tent.

Just deal with it. It is what it is. You've got a steamer now. You can borrow that. Yeah, no, it's a clean. They're a bit darker than yours. My dining room table downstairs, if you actually think about it, I mean, it is ruined.

The chairs are ruined. No, the table isn't. It's the glass is all scratched. I would never get a glass table. My glass, I hate my glass table. It's hideous. No, I hate, yeah, I hate it. But then. What, my glass table my glass i hate my glass table it's hideous no i hate yeah i hate it but then what my glass table no mine no i hate glass tables yeah awful i don't like your glass table no it's hideous um but then i've got this like you've got the wood yes and then i

went oh should i get a glass bit of glass cut for us to go on top so it doesn't get absolutely ruined no no but then you've got to permanently have it covered see if this is all right up here A bit of glass cut to go on top so it doesn't get absolutely ruined. No. No, but then you've got to permanently have it covered. This is all right up here. You're not putting food, hot stuff on it. Well, it'll probably be ruined soon, but it's different because it's for a reason. So if it does get, I mean, Mark's drilled a hole in the middle of it, so there's no point in saying it's going to be ruined.

No, but it's not bad. Oh, you've done that. Yeah, it's really good, isn't it? Better. No, it's great. All the wires are down I mean it was just raining And pouring Getting soaked

So you'll probably have a bit of It's all going to be lift A little bit of mould Growing on the walls and stuff But yeah so Anywho Funny So how are you both

I've not really seen you Since I've been on holiday I know I haven't seen you It's the first time I've seen you I saw you for a few minutes. A few minutes. Not long though.

When I nearly ran the dog over. Oh my goodness me. Yeah, I was a bit traumatised by that. Laura was calm. She didn't really. I think it's because Lily always goes for the wheels of things.

I can't believe. No, I don't. That's awful. I drove in here and the dog ran straight to my car. I know. But then she,

and I was like, and she's such a calm dog so I was know. But then she, and I was like, and she's such a calm dog, so I was really confused. But she went mental and I've never, I've slammed my foot on that brake and then she wouldn't get out of the way so I couldn't move.

Yeah, she's obsessed with wheels, Lily. Good. This is my, she chases, yeah. My nanny's cockapoo. And she's lovely. She don't make a sound. No, that's why I would never have expected her

to have run out. Obviously you lot were just leaving, so that's why the door was open. That's it, yeah. Do you remember when we hit the dog? What dog? The little Christmas Eve. Yeah, it was the worst.

Near your house? No, it was in Stance and Everett. Oh, gosh. It wasn't our fault. And the iron was amazing and the dog was fine, but it literally ran in front of the car and hit the car. Must be awful. Did it feel awful?

The pits. Like the worst thing ever. Didn't you take it a little hamper round? Yeah, I did. I took it a little. And I thought it was, yeah, he was lovely. And the dog ran back home and was fine. It was a little puppy.

It wasn't little, little, but it was because it was quite a big dog, wasn't it? It wasn't like a... It's like a... Alsatian-y kind of dog. But he literally was walking along the river and he wasn't on the lead and he just legged it across the road and ran in front of the car.

Didn't even see it. Did not even see it. So when we hit I'd like to think you didn't see it because it would have been a problem if you did see it and still ran it over.

I think I've hit a pigeon before now. Yeah, do you know what? I hit a pigeon the other day. I've never done that before. There were feathers in my grill thing for days

yeah I don't I do I always break for pigeons but you should never ever break do you know that no for deers

and stuff you just gotta keep going no but what I'm saying but deers right off your car but what I'm saying with the pigeons is they will always fly away generally

the only time is if they I actually hit one as it flew past. Yes. If they're in the road, I brake. No, because they're going to move, aren't they? They're always going to move, but I get worried.

They're not going to move, but they do. No, I agree with you. I think birds is quite a common thing. And obviously you always see, don't you, in the roads, you can see foxes. Yeah, it's a lot. There's a lot of road kill though these days actually it's not the best

well I'm surprised there's not more kids teenagers in the road who are dying because I have never seen so many teenagers when they cross the road

no engrossed in their mobile phone oh I see yeah they're engrossed well actually I drove home

yesterday from the supermarket on the A414 and you know where the speed cameras are? Yeah. There were three teenage boys just sort of messing around on the side of the road, which was very strange, on the A414. Perhaps they've been for sort of a circuit walk where you go,

you can sort of, you have to cross that road to do it. Keep walking. What are you stopping there for? They were there doing just very odd behaviour. That junction, though, is really annoying me. The other day, so we've got this road. It's just a main road, but you have to cross over to get onto the other side of the road.

It's quite a complicated road. You have to go halfway. Yeah, halfway. What do you mean? Oh, what, when you're going into the village? Yeah. I hate doing that journey into yours. It's dangerous.

And the other day... You lot are wimps. I promise you. But people don't know how to do it. I don't think I do. I think I do it wrong. Well, I have stopped there to turn and come into the village. And a car is coming from the other way and is going to turn where I'm coming in.

What do you mean? It's coming from that direction yeah and it's going to turn here what's it turning there for well it's not allowed to do that

what so it's not going straight it's not going into the village no because it wants to turn round wow

so I've beeped and flashed and he stopped it was an old boy oh but yeah really terrible terrible

yeah I just wanted to I know it's random going into it but I've just seen it flash up Stephen thank you he's scary. I just wanted to, I know it's random going into it, but I've just seen it flash up. Stephen, thank you. He's taken a picture of Chico. He said Chico's on the telly.

He's alive. He's alive. What, right now? Fine for driving in flip-flops. He was obviously doing a piece perhaps on GMTV or something like that. GMB? What do you mean fine? Oh, you're not allowed to drive in flip-flops, are you?

What? Fine or fine? It says fine for driving in flip-flops, are you? What? Fine or fine? It says fine for driving in flip-flops. Yeah, it's like a fine. You get a fine. Is it illegal? That's actually illegal.

Sorry. Private joke. What is the joke? No, it's not that funny. Does it sell it, to be honest? Yeah. Well, obviously, if he's been fined, then yeah. Oh, yeah, but is it it's fine to drive in flip-flops?

Yeah, I'm not sure. Not sure, because it's just a sentence. Oh, is there not a headline underneath? No, you're actually not allowed. You're not allowed to drive with anything that hasn't got a back to it, I believe. I think you're right. I mean, that... So, Boston's, that's good. It happens.

The old Birkenstocks. Well, yeah. I wear flip-flops quite a lot. Oh, good. Oh, no, I've stopped now. I didn't know that. What do you mean? I did not know that. What do you mean?

I did not know that. No, I'm not sure that's true. I get like a Haviana. I have never. I get like a Haviana, but I do think you're wearing. What's a Haviana? Havanas? It's a Haviana. It's a Haviana.

I thought it was a Havana. Havana, ooh, na, na. I didn't know that. That's Haviana. No, because that could sort of get stuck and bend. Exactly. Happened to me a couple of times. Then I think, like, the boss is a closed toe.

All right, the back's out. Yeah, but it's quite a sturdy shoe. That's what I mean. So I wonder what happened. They pulled him over and then they went, you've got flip-flops on. Listen, he might be on there just talking about flip-flops. I don't know if it's his thing. Right, okay.

So let's not sort of jump to accusations. Let's have a look. Have a little look while we're... We've digressed. But yeah, talking about driving, I drove all the way to New Forest. How was it? Really proud of myself.

Well done. I haven't driven that far in ages. Elliot, I'm not... You love driving. How long does it take you? I'm pulling a face because it's... What do you mean? What do you mean? What do you mean?

No, with some people... Because I don't drive far. I understand that. There's loads of people who don't drive long distance. No, no, no. I get it. I do get it. And then mum kills me because mum's like,

you've done so well. But Annalisa was the same. Yeah. She was, you know, she said it's the furthest... It was actually a nice drive, apart from the way home. Do you know what it is? It's for me, like I said, I was saying to Annalisa, it's not the nice drive apart from the way home do you know what it is it's for me like I said

I was saying to Annalisa it's not the driving it's the following a map I really struggle with it as in the sat nav says like you know

I don't know if it was doing this for you but it was saying like you need to get off in three miles but then when you get to three miles you're not actually getting off you're staying on the same road. You've got to be in a certain lane. Yeah, but it confuses you.

I just don't think the maps are very clear though sometimes because I'm surprised. Just tell me. Yeah, I'm surprised. To stay where I am. Yeah, I mean, how I didn't get lost, I'm shocked, but it was actually a lovely drive. It was a lovely drive.

It's hard to get lost. It's a nice drive to the New Forest. I'm surprised I didn't miss a turn in. The New Forest is stunning. Beautiful, isn't it beautiful um but i said to mum i find it blows my brains that natalie can drive in london why because you're driving is interesting oh sorry well here's a little debate because your sister will always say to me you're not at much, but you're the best driver I get in the car with. What? She's a very good driver.

Is she? But what blows my mind is around here, she drives like she's 80. Yes. But when she gets to London, she's driving like... Yeah, see, I've never driven in London, and I've got no desire to do that. It doesn't bother me at all. But then I grew up there. I know, yeah, it's interesting.

You've got to remember, I've driven all over the country. When I used to do touring and stuff, I used to go, where am I today? Drive to Glasgow, drive to Cardiff, drive all around. No, it's good. It's good to do that. I don't like driving now. Yeah. But this is the thing.

When I was younger, I used to work in, I used to drive to Exeter. I used to drive to, Covent I used to drive to Coventry. It's not that far, is it? No, it's still a good couple. Yeah, I would drive everywhere. Every weekend I'd go to Southampton to visit my friend at uni. It didn't phase me at all. I think when you're younger, you don't think of risk, do you?

No. No, and you're more, you have more confidence. We were talking about this the other day. Rides and stuff. You'd do anything. Whereas as you get older, you're a bit wiser, aren't you? Because mum loves a fast roller coaster, but she said even now she's a little bit more weary.

Weary? Weary. Weary. Weary. Weary. I'm a little bit weary. What's weary? Tired.

Oh, yeah. Wow. Weary. Wow. Get groceries delivered across the GTA from Real Canadian Superstore with PC Express. Shop online for super prices and super savings. Try it today and get up to $75 in PC Optimum Points. Visit superstore.ca to get started. The old mispronunciations have naturally come in so i thought i'd just share this one this is from a lady called sarah and she says hi nat love the pod on the topic of kids

mispronouncing things my daughter calls the ninja turtles the ninja so does that help Does he really? Mingers. That is excellent. Minji, mingers. Oh, I love that. Oh, that's brilliant. She said it was a bit awkward in the middle of Build-A-Bear. Oh, does he really? The Minja Turtles. He still does, yeah. Oh, that's fantastic.

Very good. Absolutely brilliant. Very good, very good. But yeah, it's the new forest. Did you enjoy it? Oh, yeah, it's the New Forest. Did you enjoy it? Oh, yeah. It's beautiful. That's where Alice's grave is.

You know when I said to you I went to see Alice in Wonderland's grave? What the fuck is she talking about? Who? I told you before. No, you didn't. We like Alice in Wonderland, don't we? Yes, yeah. So Alice Little, the little girl that Alice was based on.

Little. Little. Little on price No Liddle Oh the Isle of Liddle Alice Liddle Yes I'm going to get that wrong

I'm going to have to Google it For goodness sake Why did you say it like that? Because her name is Alice Liddle L-I-double-D-L-E No E-L E-L Liddle

Liddle Liddle It's probably Liddle Possibly L-I-double-D-L-E. No, E-L. E-L. Liddell. Liddell. It's probably Liddell, possibly. We're doing really well today on the pronunciations. Her grave, Lewis... Oh, I can't do this anymore. Lewis Carroll. No?

Yeah. What? Yeah, Lewis Carroll. The author. Yes. Yes. Based it on Alice Liddell. That's correct

And her grave She's there Is in the New Forest I didn't know that Yeah And I'll go there Whenever I go I have to go

Do you like some flowers No Just have a look round It's a nice church Nice graveyard It's so weird It is strange It is weird

I mean It's just because I have a love for the story Yeah So I'm so Fascinates me I'm so

Do they have more On some one don't know things there they do have more stuff there no so i was just thinking at polton's we didn't go down there because you didn't want to walk any further she'd been walking all day all right give me a break my feet were so swollen sweetheart my hand it was hot wasn't it you did well but you did not stop moaning. That is so not true. I did not stop moaning. You did a little bit moaning. No, I had my moments. They went off and did what they did. I sat down.

And I couldn't really do the ride, so I was fine. I said, I'll sit here and have 10 minutes. You do the ride. Was it boring for you? No, it was lovely. Good. I thought you did well to go. But my feet, it was really hot as well.

The water retention stuff, I didn't have that. lovely good i thought you did well to go but my feet it was it was really hot as well the water retention stuff i didn't have but also my my right foot is swollen generally because i've broken it and done whatever to it many a time so yeah after even an hour walking on that it's finished my literally we entered poulton's park and my fingers were tingling and swollen i had to take my rings off oh my goodness and i've still I've mum still got them I've got to get them off her oh well but no it was it was lovely yeah it was lovely so we went we stayed in New Forest yeah near next to Poulton's yeah and then no we didn't sorry it wasn't it wasn't the New Forest that is the New Forest isn't it no Poulton's is in New Forest, isn't it? No. Poulton's is in New Forest. Oh, is it? Yeah. And then, yeah,

so we was going on Wednesday night. Yep. Sorry, Wednesday day, wasn't we? I was going to try and see if we could get to the beach on Wednesday. Stay on the Wednesday night,

Poulton's on the Thursday. And then because the weather was nice on Tuesday, you decided to fight the bullet. We thought we'd go on Tuesday. Me and mum went a bit earlier. Lovely. We had a couple of days at avon

beach in crash church was it nice really lovely really really lovely good just got lucky with the weather didn't we even on the first day said it was going to be stormy but it was beautiful isn't it and poultons is beautiful is it still as clean amazing yeah the grounds are unreal but yeah what i was going to say is you know you can walk all through the gardens they've got the Japanese garden I feel like they might that little you know the little bit I said should we walk down there I think that might be a little bit Alice in Wonderland I think but we have done it before

no we have yeah I can't remember and funnily enough we did it this time last was it last year I think it was more Easter but it came up on my no it came up on my memories or we're going Somewhere But

Yeah there's something for everyone The girls loved Pepper Pig World Yeah they were cute And it wasn't that busy Was it not? Oh it was The queue Fantastic

It was really quiet We got really lucky Oh and did they do all the little rides The helicopter rides Yeah they wouldn't go in the air Oh not the high ones Oh Alfie did his first proper rollercoaster

Did he enjoy it? Well So he queued on with mum because Ruby wouldn't let go of me. So as they're queuing, I see the roller coaster go off and I thought, oh my God. It was a proper roller coaster. Yeah, I thought, do I go in and get them? Because he's going to go mental. Mum said they've come off and he's bouncing he loved it he loved it that's quite a lot to do yeah for someone he's only nearly five i know i know he

did enjoy it and then ruby and him went on another smaller roller coaster and that was their first one she loved it as well she did um i saw some videos that you'd sent eliza of the boat trip the little boat yeah kids yeah oh yeah, the girls. Oh, yeah. Yeah, so it was lovely then. Yeah, really. It's one we definitely should do together. We should. Because there is something there for everyone.

Eliza would love it. Yeah, and she'd go and stuff with Alfie and Joan. Yeah, we should definitely go. They've got a lovely water park. There's just, you can do a day there easy, can't you? There's loads to do. I mean, you could actually do two, I reckon. Yeah, do you think?

Because then you're not rushing about. Yeah. When you have these days out sometimes. And if you could actually do two, I reckon. Yeah, do you think? Because then you're not rushing about. When you have these days out sometimes. And if you stay where we stayed, you're literally on top of it. Although don't stay in the summer because there's no air con. It was so hot in the hotel. It was so hot, wasn't it? Was it?

Yeah. It was the worst night's sleep. Oh, dear. Really? Ask Annalisa how her night was. Why? Snorri Snorrison over here. Oh, right.

I was so hot, though. It was hideous. She says that. I woke up multiple times. She was fast asleep. No, she was all right. We can share a room, babes. You don't mind my snoring?

Yeah, I'm the same. You're the same. I'm about the same, so I thought we'd be all right, to be honest. Yeah, I mean, I was shook in Parma. Parma? Oh. When we shared a room. Why?

Because her snoring is outrageous. All right, guys. Oh, come on, guys. What? It's not. What? She'll meow. Listen, I'll go and have that operation thing.

Yeah, but you never used to snore like that, did you? I don't know. I'm sure it's not because you're pregnant. That can happen. No. Why? Was I a pregnant mum? Yeah, I was.

No, people have told me I snore. Oh, really? For them. Interesting. I have no comment. As I say, I sound like Darth Vader when I'm asleep. Do you still snore? Yeah, really bad.

I don't think I really do anymore. It's really bad. If I've had a drink, maybe. It's so hot in this room. I know. I've got to get an air con unit. Now I was thinking about it. I'm going to get a proper air con in here,

but I'm going to do it for next year. Yeah, please do. Really, though? Is that necessary? Yes, it's absolutely necessary. Because even on a not-so-hot day, it's so hot in here. It gets stuffy in here, because you've got all the fabric and everything.

Yeah, yeah, fine. It needs something, definitely. All right, cool. What else have we been up to? been up to yeah been a busy month of birthdays hasn't it it has it really has relentless actually well we've got um joni coming up yeah we've had july's mental had mine yeah rubies dads yeah and rubies i felt like we celebrated for a week as always well you're saying that like that's a new thing

no no it felt particularly long this time though and you didn't even we didn't see you no it was alright shocker it's what happens sometimes

it was lovely she enjoyed it didn't she she did her cake was lovely oh yeah so her cake really lovely

big shout out please it's all about the cake one on Instagram she makes the best cakes yeah amazing really brilliant like so delicious were they delicious yeah and i'm all for the sweet stuff at the moment and i took a nice slab home and the thing is as well it lasted for ages oh well she's gonna make alfie's cake for his fifth birthday she's offered to do that and i'm gonna get her to do um well joanie's birthday she doesn't really have a party she'd rather go away so I think what we're

thinking I was thinking about it Eliza's got a club she wants to do that week so that's fine that's no problem so she's going to do um her club and then I thought is it all right to go away without Eliza for Joanie's birthday or should they be together for Joanie's birthday what did you think about that because listen I don't think it matters no it's one night it's one night so what are you going to do I'm going to book a nice hotel in London oh cute and I think we're going to do a few Londony bits there's a show um there's a horrible histories theatre show and she really likes that so I'm going to see

if that's around to do Nanny's going to come Nanny Jackie because she likes to be with her nan on her birthday so I'll book two rooms

in a nice London hotel happy days and you and Mark actually have a little break and then maybe do the London Eye the Shrek Adventure

just do a few London-y bits that's what I think we're going to do. Really nice. Oh, she's changing. Why? Well, because normally you say, we're just going to go down to Hastings. We're going to play mini-girl.

Well, she's got a broken arm. Otherwise, we probably would be doing that. Again, nice to do different things. It is nice to do different things. And like, Joanie probably hasn't done't done you know even the proper sightseeing no I don't think we take advantage of what

we've got on our doorstep yeah absolutely like you took Alfie didn't you for his birthday and you did a little bit I mean yeah I literally took him to see Big Ben because the kid

don't walk anywhere well he was he was like three at the time four just turned four just turned four but what I'm saying is

I don't think no it's like we don't we only do it when our family lucky we've had family come over from Italy so we've taken them

and then you appreciate it I do it all the time if I walk down the Thames sometimes I'll get off at London Bridge and walk down to the Tate or whatever and you think

we are so lucky it's such a beautiful city so yeah I think it would be really nice to maybe might even take her to Madame Tussauds like depending

but yeah do a few London trips have a nice dinner out I'd like to try and do Natural History Museum this summer I would too but it gets ever so busy

does it but I really would like to and the Science Museum both of them are together again they're both free amazing amazing yeah it's nice

Eliza and Joni went to Southend on Wednesday. They had a really nice time. Laura took them. Eliza took her little friend. Wednesday. Don was there on Wednesday. Yes, he was.

Oh, was he? We had meetings. Where? Adventure Island? Yeah, on the mousetrap ride. That was excellent, that ride. I ride i used to love that used to do your neck in it didn't it um but they had a really good time she's got braver i think they got an unlimited band and she they did everything but they spent some time you know there on their own

going around doing that they went in the arcades and stuff she's so cute eliza she called me yesterday facetime me from primark oh yeah she was like I know you wanted like one of these pregnancy unitard things they've got them and she was like showing me she was like well I can just get you one and I said but really I need to try it on but bless her heart for thinking of me she was so cute I said maybe I'll go

this weekend and have a little look oh that's nice bless her what wasn't cute is I've bought her a longchamp bag for school long what? have a little look oh that's nice bless her um what wasn't cute is i've bought her a long champ bag for school long long long what long champ it's french long champ oh long champ well long champ well so i've bought her a long champ bag because they're just you can clean them out and you put the laptop in for school and what have you so she's been using it and i've said just remember over the summer you're going to get to going to school and it's not going to be a new bag anymore

do you know what i mean it's nice more for you for buying it now i know she wanted it for a day she wanted it for a day for the airport and that and she used it for the beat whatever but she's put her um stussy t-shirt into the longchamp bag and is at the fairground and they've obviously won some pink slime or something and it's opened and it's exploded in the bag over the t-shirt oh god but why you go from being a 13 year old that wants longchamp and stussy but then you want slime like you're five i don't get it it's an awkward age very bizarre she might not have wanted that no but she does what she was trying to make slime the other day i know well they're still young in some ways and funny old age isn't it but yeah long chomp

long chomp yeah what about this i use it la cruzet no who says Le Creuset people do no they don't yes they do Le Creuset yep who says Le Creuset 07788

2019 19 some people might not even put a poll out now it's a China oh shall we how do you do that

stoneware I'll show you it's stoneware it's all the cooking stuff you can get mugs and dishes it's nice stuff isn't it yeah do you know that? Stoneware I'll show you It's stoneware It's all the cooking stuff You can get mugs and dishes It's nice stuff isn't it? Yeah do you know what? It is but

I don't think that the pot annoys me I just don't think they came very well Everything sticks to it Mine's fine Well does your Mine sticks to the bottom Mine's alright Zumba

When I used to do Zumba A lot of people do Zumba Oh my god And I used to say Oh I'm going to Zumba. A lot of people do Zumba. Oh, my God. And I used to say, oh, I'm going to Zumba tonight to someone. And they used to say to me, oh, yeah, I'm going Zumba tomorrow. And I would say Zumba, but they would always say Zumba. I know what you mean. But also when you're there dancing and they say, right, Zumba.

Yes, Zumba. That's why you say Zumba. It is Zumba. But that is stressful. There's something else I have to say regarding mispronunciations, and it really, really annoys me. If I'm sat with Abby, and Abby's got a daughter called Ariana, and you keep saying, yeah, so Ariana, and they go, yeah,

because of Ariana. Ariana. It's Ariana. Yeah, but names is a whole other... You've had loads of callers, haven't you, with your name? Oh, yeah. Well, I'm never Elia. Ella or Ellie.

Elia. Eve. Yeah, but when it's the pronunciation of the actual name, isn't it? Elia. Someone actually got it right. The midwife the other day, she got it right and then got it wrong. So she called me Ellie and then called me a liar. Well, I suppose if you're reading something now and you're busy,

give her a break. No, no, no, it's not an issue, I'm just saying. I'm looking to get a new car. Oh, yeah. And I really like the Hyundai's, but it's not how you pronounce it I've always said Hyundai No but they've actually released an advert to tell you how to pronounce it and I said this the other day

why have they just done that Hyundai Hyundai Hyundai but what one do you want and then me and Jack were like of course Jack she's doing it with Jack out of everyone who mispronounces everything i mean he's like don't boy we go to dad oh yeah we read like the

tux and my dad was like it's the tucson the tucson and i tucson it sounds french isn't it japanese yeah um so yeah that was a cool car oh jack what Dominic at the time? What did Dominic do? When they're programmed, come on, tell you me. He said, oh, I like this, our Fitchenstein pet. Our Fitchenstein. What was it? Our Fitchenstein pet. He'll kill you.

I feel like Dom does that a lot though. I think in our own ways we all do there's loads we all do have a listen to this hello just listening to the latest podcast and i'm so glad that you guys went on holiday as for um things that your little kids say that you don't want to correct so my uh my eldest is two nearly three and she says bum bum bee instead of bumblebee she said she confuses cuddles and puddles so she quite often goes for a jump in a cuddle and she gets confused between shark and sharp so um a knife is very shark and you have to be very careful very sweet and i i won't be correcting that for a long time loving the podcast and again glad you haven't had a really good time oh thank you the kids are funny because they just say anything ruby says instead of kiss

she says chris sounds like she's saying chris oh no she goes auntie birdie i'm inchy. Inchy. She's itchy. I'm inchy. That's a good one. But yeah, you can allow children. Yeah, you can. But grown adults, like our neighbour, not nephew, nephew. Ah, nephew. Well, I've got a good one. I don't think she'll mind me saying it. My friend Julia.

Yeah. Says buff day. birthday No she doesn't She does And I go Shall we laugh And we go like She goes yeah For our birthdays

Birthdays Not birthday Birthday Birthday She doesn't know It's just a thing isn't it But sometimes The words do just stick

We used to say when we were little Not remote control Promote Promote We did just say promote The promote control The promote Where's the promote we used to say when we were little not remote control promote promote did you? we did just say promote the promote control the promote

where's the promote? I had a to-do bit of a to-do last week go on in the nail shop oh there we go no I should

I've got to share it because it's it's unbelievable your experiences of to-dos in our shops. Yeah. They have been quite bad. Yeah, that could just be its own story.

We could do a whole pod on our shops. Shall we tell? We'll tell the story one day. Oh, my gosh. Yeah, we'll leave that one for now. I feel like we should say it now. Yeah. No, we'll save that one.

Of course. A rainy day. Yeah, it's raining. So I went to get my nails done no so I was going in on Friday yeah but it was 30 degrees so I thought you know what I won't go I'll go Monday it'll be quiet so I messaged and said really sorry I'm not going to come in today I'll come in on Monday so I went in on Monday 20 past two yeah. Yeah. And I said, oh, can I have infills and a pedicure? And she said to me, oh, yeah, you had an appointment at two, but you're late. Well, I was, God, totally forgot. So I looked at my messages and I said, I'm so, so sorry.

I was mortified because I'm never late. No, you're not at all. I am so sorry. I've totally misjudged. I didn't even know I sent you that I thought I just said I'll pop in but I'm really sorry

the old baby brain anyway sat down the person that I have is finishing someone off so about 10 minutes goes by he's done with her

so I'm thinking fine is he busy in there rammed okay completely rammed well Spully is as well the guy that does our nails we call him one name

and it's actually not even his name. What is his name? Well, I don't know that I should say. Oh, okay. But we call him different names. Well, I didn't know that. I thought that's what his name was. Fair enough.

Turns out it's not. If he responds to it, happy day. We were one letter out. One letter out. One rhymes with the friendly ghost. Just think of it like that okay um and we call it something carrot i understand so i'm so so he's done so he wasn't ready for me anyway yeah that's that's the reality so finishes this person excellent so i'm sat there someone else goes in the chair oh so I'm like

okay it's like maybe he's just prepping I won't oh you know chill didn't know so I thought I can't sit here it's very warm I'm not sat here I've booked you know I've booked an appointment albeit I was late I understand wasn't ready anyway so I said sorry um am I when am I appointment, albeit I was late, I understand. I wasn't ready anyway. So I said, sorry, when am I going to be? Because I thought I was next. No, you were late, so now you have to wait. Bear in mind, I go in this place every two weeks religiously and have done for the last three years. Well, that was it.

I absolutely lost it. I lost my head and i was crying i said i don't know what your problem is at the moment with these appointments i've really did i lost it because it's so you know there was no need to or tell me when i sit down say to me you won't be next now well that's the really manage expectations that's the really interesting thing because i feel like you walk in there and they go, oh, hello, just sit down for a moment. And you're right. They don't say you're going to be five minutes.

No, they say it to everyone. You're going to be in that chair in a minute. They're just finishing. You're going to be half an hour. Yeah. People walk in and say, can I have infills? And they'll say, yes, sit down. But they don't tell you.

But, you know, you could be waiting an hour or you're going to be five minutes. But my point point and I understand I was late the point is even if I got there at two o'clock the person I was booked with

was not ready for me so I would have put that person in because you hadn't turned up do you know what I mean no because it takes longer

than 20 minutes to do a full set of infills so you're saying she would have sat down at 20 to 2 I understand or you know it's about 40 minutes I mean appointment no appointment to do a full set of infills. Oh, so you're saying she would have sat down at 20 to 2. I understand.

Or, you know, it's about 40 minutes. I mean, appointment, no appointment, it's shambles, isn't it? You've just got to go in there and hope for the best. Well, I lost my head. I had one. Next thing, everyone was up. I got in the chair. And he was like, calm down, it's fine. I was like, this is a joke.

So the woman who was in the chair got up? Yeah, and I said, I'm really sorry. And she was like, no, it's absolutely fine. She went, no, but you had an appointment, don't worry. I said, no, I'm happy to wait. I said, I'll go and I won't come back. It's not a problem. And then I just went, I was just going into one at the guy about the owner.

Oh, it was really bad. And that's just baby hormones. Yeah. No, I was just going into one at the guy about the owner. It was really bad. And that's just baby hormones. Yeah. No, I was so angry. And then I wanted a pedicure and I thought, no, I'm not giving them any more money. And then when I looked around to see how many people were still there, he was like, do you still want your pedicure?

I'll do it for you. And I thought, yeah, I'll do it. Just to piss you off so that it's more time because you've told all these people that they're going to be next but they're not because i'm now having a pedicure very very chill throughout this pregnancy but i think we're turning a corner yeah but i think i'm right come on i'd love to have been there then i went in a few days later to get my nails done. And our mate was like, is your sister okay? Really?

I've got to go in there as well now. He said she was texting you straight away, wasn't she? I said, yes, she gave me a full rundown of what happened. No, I was so angry. It's frustrating, isn't it? It's because it's so busy. If it wasn't busy, that behaviour wouldn't happen. And my point of it is, is I don't mind if you're busy.

It's the communication and it's the way I'm spoken to. There's absolutely no need for rudeness. You are delivering a service. You are running a business. You cannot be rude to your customers. I agree. But it's like when I went in there and it was rammed and she didn't even look at me. No, but that was just talk.

And I just walked out. And that's what I don't like. Because I thought we are. Well, I did that the other day we come here all the time but also I had to go in the other day because I only had that one

I had an hour I had two hours to do it before holiday and I walked in and she did that oh yeah sit down and I thought there's 15 people in here

so I just walked off and went down the other one but everyone was doing that when I was in there because then there were six people waiting and then three people walked in like a family that all said, oh, sorry, we're a bit early for their appointment.

So then they're ahead of all these people. It's mental. Yeah, it's too much. So, yeah, that really, really set me off. So customer service wise, yeah. But then there's nowhere else to go. This is a problem bit of a problem

but I had a bit of a waxing emergency the other day oh yeah well you usually get your waxing done with your neighbour don't you no at work oh work

well I did and then I do it at work oh okay because we got it's just downstairs so I can do it on lunch or after work it's easy

but I just thought I just need to get my legs waxed can't remember what I was doing going out or whatever but I'd left it last minute I mean it's a walk in where are you need to get my legs waxed. I can't remember what I was doing going out or whatever. But I'd left it last minute. I mean, it's a walk-in. Where are you going to get, you know?

But anyway, I managed to get somewhere along the high street. Nah. You know, when you think, am I being filmed? Why? Was it candid camera? It was the most bizarre experience. Why? Of my life. Why?

Because, again, she was texting me the whole way through it. I'm very upset that I've not been involved in any of this. She said, you've been really busy lately, not too available. True. She said Eliza would do a better job.

Oh, wow. No, I can't. I said, actually, Eliza is more mature, can hold a better conversation, and could probably wax my legs better. I texted Elliot, I kept texting her saying, I don't know what to do. How many wax strips did she use? I reckon about a hundred. She literally put on the strip of wax on my leg, got a new strip, waxed it off, threw the strip in the bin and then got another strip.

I mean, and it was like at snail pace. Oh, dear. There was no light in the room. Did it hurt you at all? Did she hurt you? No, because when I looked down, I still had a load of hair on my legs. At one point, my niece said, can I just do it myself? Oh, no.

And that is someone's running a business and she was the only person that was doing the waxing. Young... Not saying age is a thing, but just because you've got a certificate to say you've qualified as a beauty therapist doesn't mean you can do it. No.

I'm not a beauty therapist and I can wax legs. You can do most things, though, let's be honest. Well, no, but it it's not I'll just say Yeah I'm crazy I'll tell you what would be good though I think that would be really good To hear from people

We should do a follow up No because I Because it's me And I'm a mug But she was like I'm only going to charge you For half a leg Because I just don't feel

Like I'm doing a good job today Yeah I thought You shouldn't be charging me Oh my god And then I thought And I still think I'm younger than what I am Obviously I'm not But I thought What you shouldn't be charging me. Oh, my God. And then I thought, and I still think I'm younger than what I am. Obviously, I'm not.

But I thought, what if I was like, no, I am a grown woman. But I don't know. I was thinking of your mum, maybe. Yeah, going in there. Some little girl is waxing or not waxing her legs. And you're paying. It's expensive as well. Yeah, no, I understand.

You just want a good service for things so i think we should definitely do a follow-up episode on people's experiences uh with beauty things so nails massages waxing threading hairdressing, our hairdresser's awful. Terrible, isn't she? Absolutely terrible. Oh, lovely Bex. Lovely Bex. We won't give her a shout out because she doesn't need any more clay. No, no. She's about to have a baby too.

Yeah, she can never fit us in. Congratulations, Bex. She's due, just for clarity, we've used Becky for 10 years. Is it that long? Yeah. Blimey. We've actually got our hair in rollers as we speak correct hair's always in rollers she does us a blow dry once a week all the shebang extensions colors she does my cut and color nuts and she is due three weeks before

me so i said what would be nice if she was a little bit late yeah i'm a bit early if we're in the hospital together she can do me a little blow dry i mean that is excellent timing because i said even once you've had the baby you can just come around yeah i'll have all the stuff out yes and i'll hold the back you know we just muddle on the jungle gym i remember eliza being a baby must have been Eliza or maybe it was Joni but I remember I think it no it must have been Joni no it was Joni because it is nearly

eight years now but I remember Becky coming over and doing my hair and me going up to wash my hair and Becky feeding Joni oh really

yeah well she was she did my hair the day I went to labour with Ruby no you were having contractions I was having contractions she was doing my blow dry

here here and then I had to quickly take Maria's rollers out whilst Ruby's head was pretty much hanging out. Oh, my God. So she's done a lot, our Bex. She's not just a hairdresser. No, she's a friend.

She's a friend. She's a good girl. So let's do an ep on beauty disasters, massages, health, well-being, hairdressing. Let's do an episode with Nat's nieces, 07788 20 1919. Let's hear your disaster stories and we can all chat about them. Excellent. It's a very, very long subject to cover. It's an eye-opener.

It really is. Just going back, going back to, I'm I've got to go back though because I think it's really important why are you actually going back with your body lean back you went let's go back

I think I'm just full of energy today girls just a happy life I know me and Maria have turned up looking like shit hair in rollers no makeup

no makeup on you know just literally chucked on some clothes and opened the door and that's all dulled up that's all dulled up dulled up lovely shirt on makeup on on some clothes and open the door and that's all doled up doled up

lovely shirt on makeup if you want to view paradise I mean she's wearing jeans who

who lounges in jeans yeah that is gross I'm not I'm not lounging I'm going I'm going popping out soon

but that's after like to me I just wanted to get ready do you know what I feel more productive just getting ready for the day life is changing guys

why because it's just nice to get I feel much better now getting ready in the morning I absolutely get that but what I would do is just wear the shirt

and then before I go out put the jeans on why are you walking sitting cleaning in jeans yeah that is gross that

I'm happy with it. That blows my mind. What am I going to wear today? Well, you have got to now style me for my new programme. I'm trying. Yeah? I'm doing it. I thought about it and I just thought, you do it anyway.

So let's just do it properly. Okay. No, yeah, I started it last night. Thank you. I've made some progress. What do you think about my new show? What is it? What's the big deal?

What's the fucking big deal? There's no big deal. No big deal. What's the big deal? So I start next week. It's 60 minutes times four, so four hours. What is it? It's a consumer affairs show

So it's me going around Chatting about all the different products we buy But I'm going to go and talk to scientists About where they're made Are they worth it? What's the big deal? Are they worth buying? Interesting

I think it'll be a good one Get some good stuff Any ideas? Yeah, be good Excellent, it's exciting Yeah, it is exciting Yeah, that would be excellent And hopefully when Maria's starting you You'll look half decent for once Yeah, but what if she doesn't? yeah be good excellent it's exciting yeah it is exciting yeah that would be excellent and hopefully

when Maria's starting you you'll look half decent for once yeah but what if she doesn't what am I going to do well there's a strong chance of that I saw some of the things

oh really some shoes that I thought what shoes I know that you'll like them but you'll what shoes what the

the point I thought if she gets them then I can have them after yeah I know yeah so that's where we're going. I saw the... Yeah, the pointy...

They'll kill my feet. They'll kill me. No, they won't. They will. How do you know? Because I've got a pair of shoes from Marxist. Oh, my gosh. They're flat, but they're like pointy.

They're not. They're square toe. They're a bit pointy square toe. All right, we'll have a look. Yeah, she just wants them. So all these things, she's going to be like, oh, yeah, wear this big leather coat because them so all these things she's going to be like oh yeah wear this big leather coat

because I want it no and what do you mean no they're cool man yeah yeah they're cool man they're doing that thing

what's that thing what thing big height no what's it called hype man hype beast hype beast all the hype beasts

are after them I don't want a leather jacket no I'm not we just bought one for a birthday anyway I'm not putting a leather jacket

on there the Gucci loafers it's all like grease leather it's like the new style the old leather jacket

yeah but we're going into autumn winter Natalie it is everything all the summer stuff's in the style that's really

perfect for me it's good there isn't there's nothing out there I was looking last night slim pummels I need to look autumnal.

I need to look autumnal, so it's very good. The Gucci loafers. I did think about that. You need to just buy a pair. I do. I've put them on the board a few times.

Okay. Yeah, actually, that's a very good shoe for you. Yeah, it is. I don't know why she hasn't got them. I've got a pair from Zara that I wear religiously and they're just kind of,

you know, Zara loafer. Why don't you go for more of, rather than Gucci, go for a why don't you go for more of rather than Gucci go for a Loro or a or a Prada a bit more classy sleek

no what Prada what do you mean like not with the logo don't really like Prada no she just wants the buckle the little horse bite

horse bit but then my Zara ones downstairs which are a lovely horse bit horse bit dark red would you wear a short skirt

with tights yes yeah nice I've done that before I've got a little checked skirt yeah so I've got a checked skirt

with a matching blazer oh wow I thought with nice tights yeah that would look nice little Gucci loafers little roll knickers underneath yeah it's just that

the filming for it is still going to be quite warm but you could do a t-shirt like a thin t-shirt just gotta be a little bit clever. Or a little vest top, knitted vest top. Yeah.

All right. Anyway, I'm bored already, guys. Sorry. Yeah. Do this in your own time. Fair enough. Talking of customer service, though. Yeah.

I have had a couple of good crackers recently. Yeah, honestly, she is... What do you mean? She gets everything. No, I don't no you know you do well let me tell you something which is very important i can't be bothered to do things and neither can ellia no you and analisa will take the time and mom mom is mom yeah but you take the time you will email and alisa will yeah can i just tell my story before you go into yours? Mine's not that interesting. I think it is, but I think this will prove the point.

Go on. I've got summer shoes, which I've had for 11 years. So before holiday, I've looked at all my loaf, like I've got a pair of sliders, and all my sliders, designer ones, they are falling apart. They really are falling apart. So I thought I'd be nice to treat myself. And I do keep these things for 10 years, so it's not like I'm wasting money.

And I thought I'm going to buy them. Cost per wear. Cost per wear is ridiculous. They're paying you. Absolutely. So I've seen a lovely pair of Christian Dior sliders in Selfridges. I wouldn't really call them sliders. Sandals.

Sandals? Yeah. I wouldn't wear them by the pool. No. They were sandals. Sandals. So anyway, I've tried them all on. I was really, really good because usually I'm impatient.

And I tried them on and I liked the cream. So they didn't have my size in the cream, but I've tried them on in black. They were lovely in black, but I thought, no, I've got black shoes. Someone bought me, who was it who bought me the sandals? Annalisa. Annalisa who bought me the sandals. Lovely black sandals from Marksies. For her birthday.

From Marksies for my holiday. I don't need another pair of black. So I've ordered them on the Dior website, express delivery, to come before we go away. This was nine days before I was going away. But I thought, I'll get it in express,

lovely. What's express? Usually they come like next day. I'll do that. That's amazing. Yeah, but you wouldn't have paid extra for that. That is standard

if you're spending that sort of money. Yeah, yeah. It's more fragrance or makeup. Yeah. You would have got that. So anyway.

I know from my recent purchase. So they just didn't arrive, Maria. And I think I actually said, how are your shoes? And you just said, oh, they haven't arrived. I said they're not here. You're joking. So it's five days. There were no emails.

I couldn't find any emails. No, but this is, I can't bear it. I actually can't bear it. Why? You never have emails. They go to that random email address. Do you remember? Where was we?

So we're on our Apple Pay. No, but I'm still getting email. My email's linked to my Apple Pay. Yeah, but hers must be linked to an old one. To some random one. No. So when once, we're going to the circus thing. Oh, yeah.

She's forgotten the tickets. But don't worry, we don't need them. We're the only people that don't need the tickets, right? So we get there. No, no, no, you need your tickets. We can't. I'm trying to get into this email. We can't get into it.

Couldn't do it. How did we get in in the end? They somehow found her thing. I can't remember. With my name in the address. It is weird that you've not had an email. This isn't the first time. She's ordered stuff before.

No, I know. She can't find the confirmation email. But even what I do is when it says the order's done, I screenshot it just in case there's any issue. So I've got no UPS number. I've got no order number. I'm so hot. So I phone Dior and I say,

I've got my bank statement, so I know the money the order number. I'm so hot. So I phone Dior and I say, I've got my bank statement, so I know the money's gone through. They find me immediately. Right, okay. Find me. They send me a lovely email with the order number so I can track it. Track the order. It's on its way back to France, the order. You did have to call them quite a few times, didn't you?

I did have to call them a few times. Why was it coming from France? It was all pandemonium because of me being in hospital with Joni, broken arm and all of that. I was sort of, you know, my mind wasn't on it. And then they were on their way back to France. So I phoned them up. I said, see these shoes?

Don't want them. I said, I don't want the shoes. I'm going on holiday tomorrow. I wanted them for my holiday. So just when they arrive back to you, I'd like my money back to me, please. No problem. No problem, Miss Cassidy. No problem.

Been away in Greece for a week. Blunt turns up, UPS. Parcel for you. I've been here every day. No. I said I've been on holiday, mate. Turn up. Tuesday.

That's a little nice though they're lovely it's annoying did you get a refund? that'd be nice for next year did you get a refund? that would be nice I might have a little look who knows

someone might have did you have to sign? yeah no chance but anyway it's just a bit annoying but customer service wise not the best there

not the best when you're spending that but why are they coming from France? Surely they've got them in the UK What was very funny Is that on the order of UPS When it said they were going back to France When they arrived here

They were from Bicester Village Oh wow It had a Bicester label on it Bicester But hang on then you should have got a Bista price. Oh, I don't know. I'm not happy with that. I don't know.

But actually, funny enough, I ordered a doll's house for Ruby for her birthday. Yes, beautiful. I've ordered it. I can't remember. Some website. Yeah. Then the delivery comes. Yep.

The guy says to me, oh, Amazon should have sent you a code. I said, oh, no. Oh, yeah, we don't. That's what my dad did on the phone. Ordered it on Amazon. What do you mean? No, no, no.

It is. It's from Amazon. And I did think it was weird because it looked, you know when you can tell it's an Amazon. I thought I haven't ordered anything off Amazon. I was like, no, that's my order. I've paid for it.

Showed them the confirmation email. He wouldn't give it to you. Wouldn't give it to me. I said, I haven't. No, you need to log on to Amazon. I was like, no, that's my order. I've paid for it. Showed them the confirmation email. Wouldn't give it to me. I said, I haven't got an Amazon account. What do you mean? Took it away. Sorry, wait. You don't have an Amazon account? No. Pardon? I don't personally. Another one that's going to

start using mine. No. Yeah. Yeah, maybe. It's even to start using mine. No. Yeah. Yeah, maybe. Well, it's even worse in this house because me and Mark have both got Prime. I said, this is ridiculous. Oh, I love yours then. Give me your details, please. No, we get mine.

I don't even use mine. No, I'm amalgamating. I'm amalgamating the two. It's ridiculous. It's a waste. Complete waste. Yeah, because you're paying twice. But anyway, mental takes my parcel, takes it away.

I said, but it's my daughter's birthday present. I haven't ordered it on Amazon. I don't get it. Anyway, goes. He said, don't worry, I'll be back. Let me speak to the manager. I was having one. Then another doesn't return.

Just doesn't return. Great. A couple of days later, another guy comes. Same thing. I said, please don't wind me up. But where's the code? I don't have a code. So whoever this company is, they obviously do it through Amazon. please don't wind me up. But where's the code? I don't have a code. So whoever this company is, they obviously do it through Amazon.

I don't really get it. They must get it. I don't understand. Anyway, I managed to fight them and keep it. But it is ridiculous. But it's annoying. The light fitting I got was nice, wasn't it? Oh, what?

Oh, don't tell me you're buying lights. I need two lights and you've not helped me. We need to put it on that's nieces so people can see. Because when I tell you you I've never laughed where's the chat all because it was so funny. My girls I think. The light shade.

So I've been really good because you know I'm like I leave things I can't be arsed. A bit like my lounge it's not that light. And I went on next Maria measured hers

so I checked the size perfect. Cream with a bit of gold lovely ordered it for next day delivery go on and that's how it arrived I was

pissing white so for the what did we say for the purposes for the purposes of the podcast

you've never seen it is squashed to pieces I said to earlier I didn't know you ordered crushed velvet i i mean you can't send something like that but what did it come in a box yeah well maria said why is it not in a box i said well it was in a box this is the funniest thing i've ever seen you should put it up and send it to next and say is this a new style is it crushed velvet no just

crushed anyway then and then i've i've messaged them to say i'd like a new one sent out yeah absolutely and they're like yeah please arrange for this to be collected i said no no, no, no, no. Sorry, so you've... I said, I will throw this in the bin. You want me now to go out of my way? No, no, no. I said, I suggest you send me... You do all of it and it will be waiting. And blow me down the next day, somebody came to collect it, delivered me a new one.

But they actually collected it. I mean, what the fuck are they going to do with that? I would love to know. What a waste of time. And you should have seen the way... But even the woman that collected it said, that's return because the way it was packaged was the next one was all lovely packaged properly well i have to say with the whiteboard incident that i had i did have three boxes outside the door and they collected two boxes and left one box on the

driveway what do you mean why have you got three i had three boxes there were poles there were wheels they collected two boxes and left one box on the driveway. What do you mean? Why have you got three? I had three boxes. There were poles, there were wheels. For a whiteboard that I'd ordered that was absolutely, it was as big as this room. I don't, it was ridiculous. They've come to collect it and they've only taken part of it.

They've taken two boxes and left a box. Yeah, it's mad. So I emailed them again and said, you've left a box. Well, I remember ordering a wardrobe off Wayfair. Oh, yeah. And it wasn't, you know and it doesn't close properly the door kit was driving me insane emailed them and I said I just don't want it like it's yeah it's ridiculous they were amazing they literally refunded me and they said it's faulty you can either just dismantle it give it to charity and I had the same with my light in my kitchen. I sent them a picture.

I said, there's a little chip here. I'm not happy. They said, absolutely fine. Refunded me. I ordered another one. And I gave the older one to Mark's sister. Oh, okay. She had it.

Right. But I'm saying they are really, really good. It was at my table. I ordered from Dusk. Yeah. Put it up. Noticed in the pedestal there's a massive chunk out the wood. Yeah.

They've literally... Can I just have a minute? I'm sorry. Yeah, amazing custom service. They're going to collect it and deliver me a new one. That's brilliant. The ball ache is that I've now got to get my uncles to take it apart which they're going to

freak out about like the bunk bed Jack's now got to do yeah and then the bunk bed the same part what's happened a part was damaged for goodness sake

and they've sent me a new part but they haven't just sent me the part they've sent me all the parts I know but I feel like a whole new bed well no

just you know it was two it came in two parcels the smaller parcel they've just sent me a whole new bed well no just you know it was two it came in two parcels the smaller parcel they just sent me a whole well then maybe they have to it's got loads of new spare parts yeah but like you say

that's not a bad thing to have anyway in the cupboard but I do feel like Maria that happens to you a lot it does I feel like you're sending things back continuously it's just always her

it's always me she just can't catch me bad things happen to good people no but no it does but it's oh yeah it's

well Alfie's silver cross or his baby furniture silver cross baby furniture I remember he did decide to buy it

the all the paint chipped off but even it did a bit on the wardrobe which I was like that's a bit weird I get on the cot

when they're buying it I emailed them on this they were like they sent me a whole new free piece. I mean, they were going to send me a new cot, but then the colour had changed. It didn't match all the furniture.

So they sent me a whole new free piece. Very good. I know that's all lovely, but you've still got to take it. It's aggravation. Yeah, no, I'm not doing that. It's annoying. That's my problem. I'm not doing it.

If something arrives and it's got a dent in it I'm fine I think I'll just leave it well we've just ordered all the tiles for our bathroom for the second ensuite that we're doing and Jack said that like

two of the boxes have arrived all smashed nah so I said so what are you doing about that he said oh we're just going to the tile is going to see if we can

use them as off cuts I'm like what do you mean I don't maybe he's right. He knows what he's doing. They're not smashed to smithereens. I think it's mental. Everything you order.

There's always an issue. Nothing comes perfect. It really doesn't. I know it's the day and age we live in. I say that though. If you order from John Lewis, usually they're good. I find. Yeah, it's just Like the old candle

Oh that's true That was What candle? What candle? The tip-tip candle The tip-tip What? Smashed pieces when it arrived

No it weren't Yeah so they sent another one out Yeah Why are you laughing? What happened? Can't tell ya Oh Shocker That was bad Smashed it What I don't understand Are you laughing? What happened? Can't tell you. Oh.

Shocker. That was bad. Smashed it. What I don't understand. Not the candle, just the situation. Oh, really? What I don't understand is I ordered the two chairs, yeah? The Boussel. The Boussel chairs.

It's boucle. I have struggled to find anything I like. But just say I didn't want to keep them. I, furniture, two bits of furniture. anything I like but just say I didn't want to keep them I furniture two bits of furniture I have to arrange for them to be

sent back yes I find that really strange well what do you what do you want them to do pick it up well it's your choice you don't want them anymore

no but it's furniture how are you meant to do that oh well they must have a returns process no you've just got to you've got to do it? Oh. Well, they must have a returns process. You've just got to do it. Sort it.

You'd have to go to the post office or whatever. Oh, what? I've got to take it to the future. I don't know. That'd be odd. Although, at the beach the other day, they had, you know, the shack. They had, like, a lobster.

It was called, like, Lobster Shack or something, wasn't it? Mm-hmm. There was a lobster, wasn't there? Dressed lobster. £51. To take away and eat on the beach. Sorry? Like, you're not sat in a nice restaurant eating it.

You're taking it in a polystyrene pot. We ordered. How big was this fucker? I didn't order it. We had some calamari, like deep fried. Squid bites. Squid bites. They were called chili squid bites.

Delicious. The pot was tiny. The pot was this big. How much? £6.50. They were like a tiny pot. No popcorn chicken. Yes.

It was like that. But it probably got what? Six pieces in it. I said to Ellie, what the fuck is that? She was like, yeah, that's the squid. Oh, don't. It's mad, isn't it? The prices of things is always ongoing and long running.

Well, I could talk to you all day. Oh, no. Well, there's been loads. I mean, we've covered quite a lot, to be fair. We've got a lot to catch up on, haven't we? We need to do it a bit more regular. Definitely. Otherwise, there's too much.

There's too much and we don't know where we are. It's got to be at least once a month, at least. Yeah, well, we've had a lot going on. We can be a bit more... Yeah, I've got a busy month though, haven't we? I've got a busy weekend next weekend. I have to say, I've never ever spoken to you and you've gone, this month's calm.

I don't think I've ever. You're busy every week. Okay. But also I'm very busy at the moment as well. You're really busy. I am. Now you're actually working like a normal person. Really, really hope you've enjoyed today's nag.

I shall see you on Thursday and please send in your've enjoyed today's nag I shall see you on Thursday and please send in your thoughts about today's episode 07788 2019

19 can't wait to hear from you all and one thing we haven't said that I think we should is that we've

reached over a million downloads and I'm really happy and thank you here are your balloons there are no

balloons we need to celebrate the milestones a little bit more I think I think so we're taking them for granted

yeah I agree it's amazing thank you well done well done to you girls well done Nat amazing and it's only the beginning

isn't it well listen thank you everybody have a lovely week and I'll speak to you very very soon see you later see ya

bye bye hi this is Chris McCausland and this is Diane Boswell and we've got a new podcast haven't we Di we do what's it called winning isn't everything

every week me and Diane we're going to be having a little catch up on the back here strictly aren't we Di we are I've missed you Chris I've missed you too we're going to be having a little catch up on the back of Strictly, aren't we, Di? We are. I've missed you, Chris. I've missed you, too. We're going to talk some nonsense, so why not tune in? Available everywhere you get your podcasts.