Life with Nat - EP33: Nat, Els and Marc - Mixing it up

Episode Date: August 11, 2024

The 3 chat about hairy chins, naked people in gyms and service losses and wins! Enjoy. Please subscribe, follow, and leave a review. xxx You can find us in all places here; https://podfollow.com/li...fewithnat/view INSTA: @natcass1 We're also on Facebook now too: https://www.facebook.com/lifewithnatpod A 'Keep It Light Media' Production Sales, advertising, and general enquiries: hello@keepitlightmedia.com SHOW INFO: Life with Nat - it’s me! Natalie Cassidy and I’ll be chatting away to family, friends and most importantly YOU. I want to pick people's brains on the subjects that I care about- whether that’s where all the odd socks go, weight and food or kids on phones. Each week I will be letting you into my life as i chat about my week, share my thoughts on the mundane happenings as well as the serious. I have grown up in the public eye and have never changed because of it. Life with Nat is the podcast for proper people. Come join the community. ♥️ Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:00:00 Get groceries delivered across the GTA from Real Canadian Superstore with PC Express. Shop online for super prices and super savings. Try it today and get up to $75 in PC Optimum Points. Visit Superstore.ca to get started. What have you done? I stubbed his toe. That really hurt. Why have we got a problem with stubbing toes? I did it on the trolley.
Starting point is 00:00:43 Actually, we've both lost both toenails. Because of a snooker table, a pool table. No, one table. No, I did, what was it? The chairs I built in the kitchen
Starting point is 00:00:54 did the toe. Oh, yeah. You did. And the year before that, I did the toe on the pool table. Anyway, welcome to Life with Nat,
Starting point is 00:01:01 everybody. Hope you're having a cracking time. Cracking time? Where are they? Wherever they want to be. And who are you talking to? I'm talking to the listeners.
Starting point is 00:01:10 I've got a very uncomfortable chair because someone else is sat on my chair. I mean, he's actually come up, looked at me, you're sat in my chair. This is ridiculous. This is like being at school. A woman's pregnant. Right. She's got to have a comfortable chair. Give me a break. Okay. And's got to have a comfortable chair. Give me a break.
Starting point is 00:01:26 Okay. And at night, it's very heavy, you know. Be careful you don't fall asleep. Yeah, hurry up. I'm tired. I'm joined by Elliot and I at Elle's Bells. Heavily pregnant. How are you?
Starting point is 00:01:40 I'm good. I'm good. Thank you. How are you? I'm good, thank you. And I'm also joined I'm good, thank you. How are you? I'm good, thank you. And I'm also joined by Mark this evening. So it's a sort of knee stroke scraping the barrel collaboration. Well, rivals. It's a head to head. Bring it on. I've got a creaky chair and it's really
Starting point is 00:02:01 annoying. Is this what you normally use when there's three people in there? Yeah. Maria sat in that. It's no problem, Maria sits in there. She doesn't move. She just doesn't move. And that's the same stomach. Well, that's really bad. This is like one of the cafe chairs. You better.
Starting point is 00:02:13 You should fix it. It's actually called a wishbone chair and it goes with the desk and it's perfectly fine. Okay. Do you want to swap chairs? Where did it come from? There, that desk. That desk chair. Oh, yeah. Would you like to swap chairs? No, it come from? There, that desk. Oh, yeah.
Starting point is 00:02:26 Would you like to swap chairs? No, I'm fine, thank you. I can't possibly take yours. I mean, what would I be doing? Oh, that's true. What's happened to your head? Sorry? What's happened to your head?
Starting point is 00:02:38 For the purposes of the podcast, Mark's sat here. No, because I've not really, yeah, I feel like I've seen him, but I've not noticed it until now. It looks like you've had a BCG on your head. Do you know what? That's exactly what it looks like. Third person today to say that. It does. Brian said it yesterday. Yeah. Three people today said that to me. What? Everything alright? I'll put a picture up for you guys I don't think so Good luck Well I will
Starting point is 00:03:06 No No you have to for the pod It's just he's just got a little round it's just like a circle It's like a stamp It is
Starting point is 00:03:14 It's a little stamp but just the outline ring He was doing the tomatoes How are yours? Yours are looking better than mine Looking alright
Starting point is 00:03:22 I've had some I know I've actually had Yours are looking very when mine. Looking all right. I've had some. I know. I've actually had... Yours are looking very... When I popped round to Elliot's the other day... I don't want to hear about this. No. They look...
Starting point is 00:03:33 They're very squashed together, let's be honest. I think they haven't got much room to breathe. Okay, but I've got six plants in that trough. I know, but you've got it in one trough. But you've got six in your one trough. Yeah, that's true. I looked the other day. Thank you. I know, in one trough. But you've got six in your one trough. Yeah, that's true. I looked the other day,
Starting point is 00:03:47 thank you. Alright, nosy. And mine have just grown, the leaves are, yours aren't very leafy. No. No, because you're meant
Starting point is 00:03:55 to cut the leaves off. Okay. As many spare leaves as you can. Side shoots. Pardon? Side shoots. side shoots.
Starting point is 00:04:04 The bits that come out in the middle, I've been breaking them off. The bits that are on the shoots. The bits that come out in the middle. The bits that are on the side. I've been breaking them off. I was told by someone to do that. Monty Don? No. The female version. No, it wasn't you. Oh, was it not? No.
Starting point is 00:04:17 Oh. Who was it? Ferris. But my point is they are very leafy. Leafy off? Oh, no. That's it. Wow. I've got a question, actually.
Starting point is 00:04:31 Anyone who gardens. So where we went away, some side shoots continued to grow and they are now fruiting tomatoes. But Monty Don said take off the side shoots because it's wasted energy correct however i guarantee you on ours definitely from the side shoot bit i would normally have ripped off there are tomatoes growing so where am i going wrong obviously i'm taking off the wrong bit i think we should give monty a call go on him can't I haven't got his number really good story but anyway
Starting point is 00:05:08 thanks guys for for telling me what to do you've you've left me to it and not no help required
Starting point is 00:05:15 you haven't come round and said oh it's looking quite a lot I know I did think it looked a lot but I thought well no you're right
Starting point is 00:05:21 but I've got the tomatoes are coming yeah lovely but I feel like it's just a little. Yeah, I just feel like all we need to do is thin it out a bit. Yeah. It's not a problem. And those tomatoes will be absolutely beautiful.
Starting point is 00:05:33 Excellent. Believe you me. Beautiful. Thank you. Right. Are we all sorted? Because you need to keep going for a wee all the time because you're pregnant. Are you all sorted?
Starting point is 00:05:41 No, I've just had my little wee. I think I'll be all right. If I need a break, I'll step on out. Oh, good. I need a break in 20 minutes. Okay. Very specific. No, no, it's a nice time.
Starting point is 00:05:53 Any reason? Drinks break. Oh, right, okay. We had a listener say, please, I love scraping the barrel with Mark, but could we please tell Mark to stop slurping his drink on the microphone because it's driving me insane. Now.
Starting point is 00:06:10 I get that. All I'm going to say is it was only one person, but I'm just letting you know. Okay, noted. That's for the listener, not me. That's Natalie slurping her wine And now the water's all dripping as well I wonder where you went Oh, hello Eliza
Starting point is 00:06:30 Here she is Hello Alright darling Yeah Are you not hot in that babe? She's wearing a whole full on tracksuit Yeah It's 100 degrees
Starting point is 00:06:38 It's proper teenage vibes And a t-shirt underneath And the scarf is a bit much Shut up What can we do for you? I wondered where you went T-shirt underneath. And the scarf is a bit much. Shut up. What can we do for you? I wondered where you went because every single light in this home was turned off. Ah.
Starting point is 00:06:53 And see, that's what adults do. It's really boring, but they go around the house turning the lights off, whereas the children go around the house turning the lights on. You don't pay for them. Do you know what we saw the other day? We were looking for some new light switches. Go on. And there are ones that you can lock. So you could turn it off and you can lock it.
Starting point is 00:07:10 That's very good. So that someone else can't use it. Or the key. I'm not sure. No, I don't think it was with the key. So how do you lock it? I don't know. It was maybe like a clip or something.
Starting point is 00:07:21 It's just becoming a bit of a pattern. You keep interrupting my pods. Can I have a kiss I think somebody's after some residuals Natalie Google it go and Google it
Starting point is 00:07:32 go and get a dictionary out come here not the favourite parent tonight is she right goodnight goodnight darling night night Right, goodnight Goodnight darling Night night
Starting point is 00:07:45 What was you saying to me earlier about toilet rolls? Oh, I just went to the toilet After you'd been to the toilet And I just can't understand people like you That put the toilet roll on the wrong way No, no, no Hang on a minute with the wrong way. I've just had a piss in the dark.
Starting point is 00:08:09 So I didn't see when Mark handed me the toilet roll what way it was. Okay. So what's wrong to you? How do you explain it? I mean, that's quite a picture you just painted as well because. Well, I was on the loo. Right. I got onto the loo yeah i
Starting point is 00:08:26 realized there was no loo roll i said mark darling could you come and open the cupboard and get the loo roll out yeah you handed me one yes and there's also just a switch that you pull right next to you sometimes i sit in the dark i don't know why but but that's fine but when you've pulled the toilet roll you know from pulling if it's coming over or if it's going under. So over to me is the right way. Correct. Under, wherever I am, I turn it around. Well, you don't.
Starting point is 00:08:56 Well, I do. But that was just, I was rushing about. We were coming up here. If I, even in someone else's home, I would turn it around. There is nothing that is one of my bugbears. It really, really upsets me. It makes me feel ill. But I have to say, it's often like that quite a lot,
Starting point is 00:09:12 but maybe the kids take it on. It's not me, I can assure you. I suppose it's a bit of a 50-50, really. No. Well, it's absolutely a 50-50, but that's not, there is a right way. I agree with you. Do you agree that way? I do. Because I've never seen you put a toilet roll is a right way I agree with you do you agree that way I do
Starting point is 00:09:25 because I've never seen you put a toilet roll on the right way even in our bedroom you always put it on the other way so the toilet paper's going from the back
Starting point is 00:09:34 and if you some toilet papers there would be a sort of a front and a back that's a I mean yeah
Starting point is 00:09:42 my mind is blown 07788 20 1919. Which way do you like your toilet roll? Which way is the right way for you? I mean, it's not a biggie. I'm not going to do a whole episode on it, but I'd be interested to know your thoughts, please. I've got a lovely message here from Charlotte.
Starting point is 00:10:03 Hi, Nat. I was telling my mum about your podcast because I know she really likes you. She's never really listened to any podcast but has decided to give it a go and she loves it. She's been giving me updates when I see her as to which ep she's on. So I think it's safe to say you've got another fan. Love the pod, can't wait for the live shows. Charlotte. That's the sort of thing i like to hear introducing
Starting point is 00:10:27 it to different people and she's introduced podcasting to our mum isn't that lovely of charlotte very nice excellent your mum likes the pod yeah i love it when i phone my mother-in-law jackie well i say in-law with fiance but she is my in-law and I'll say you're right Jack and she'll say oh yeah I listened to the pod but I had a bit of a shocker actually this week because I spoke about myself and Mark and Joni going to London and taking Jackie with us but I'd not actually spoken to Jackie about the fact that that's what I wanted to do. So she's finding out on the podcast her plans for next week? Yes.
Starting point is 00:11:11 So I need to be aware of that, that when I'm really busy and I'm doing a pod, when I'm speaking about people's plans, that maybe I should tell them first. I mean, that's generally what happens. I know. She took it very well and said, well, I did, I heard about it on the pod this morning
Starting point is 00:11:26 but I did feel really bad at least it was a nice thing at least we didn't want to take her away it wouldn't be a bad thing would it no but you know it's not nice to hear your plans on the podcast so I do apologise for that now I'm apologising to her on the pod
Starting point is 00:11:42 and not on the phone and you've just been on the phone to her bless her what have you been up to today sweetheart not a lot really no no i had to go out made the kids fajitas that was nice oh they love fajitas yeah that was good although the famous company that make fajita kits have now over complicated it i think because i've never had to think about this before normally i've just bought a fajita kit bought the chicken bought the peppers bought the stuff but there were like a variety of options on the fajita kit today and i had a bit of a panic because one i thought well i'm not sure about that
Starting point is 00:12:23 one just different flavors like mild barbecue i just want the what when I think of fajitas like the spicy fajita stuff like this why is it all different now I think the flavors have been there for a while well I couldn't find like the original I know and I've done that so what's going on my old isn't it I know but the last time we had fajitas, I found it a problem, finding the right mix. And the one I got, the mix was basically turning the chicken into chicken nuggets. Oh, panko. It turned into chicken nuggets. The panko breadcrumb one. What do you mean?
Starting point is 00:12:56 It's like chicken nuggets. Yeah, they've got a breadcrumb one. They look for chicken. The chicken breast that I chopped up turned into chicken nuggets in a pan. That's disgusting. Do you know what it's actually like? No, it's crispy chicken wrap, but I don't get it. I was waiting for Eliza to say, this is different.
Starting point is 00:13:12 And then Joni to then go, oh, no, I don't like all that stuff. But I didn't say a word to reset it. Well, that's good. But I just want the fajitas, how we imagine fajitas. Why have they done that? There's too many options. And then what did you make? What did I make?
Starting point is 00:13:31 A mess. Oh, I did a washing up. Oh, I made you some muffins. You did? Yeah. I come here to my favourite chocolate muffins. That was a by-product of not eating sour cream of the fajitas. Oh, I see. So you had the sour cream left. And I thought, what am I going to of not eating sour cream with the fajitas. Oh, I see.
Starting point is 00:13:46 So you had the sour cream left. And I thought, what am I going to do with that sour cream? Oh, no, I'll do the muffins. Oh, so good. I couldn't have asked for anything more. But, as we realised while we were trying them out, once again, I left the sugar out of the recipe. Well, it's not a bad thing at all.
Starting point is 00:14:02 No, it's interesting, that. It is, really, because they're quite, they're a sweet muffin, aren't they? I think it's the quantity of chocolate that goes into them. Yeah.
Starting point is 00:14:10 Don't you? Yes, but it just goes to show. I mean, what's also strange is you'd think leaving out 200 grams of sugar
Starting point is 00:14:19 would make a difference to the quantity of the mix. Yeah, but they're still, they're fucking massive. I know, but I filled all the cups, but I've left out 200 grams of an ingredient. I know what you're saying. Yeah, that's quite a lot.
Starting point is 00:14:32 That's fascinating, isn't it? I know, but if you think about it, when the sugar goes in, surely that just dissolves. It doesn't make much, does it? I mean, it goes to show... It does dissolve, because surely if you had like a cup of boiling water and you just kept adding sugar to it, what is...
Starting point is 00:14:50 Okay. Wow. The scientist has... But it's not going to overflow, is it? It's just going to keep dissolving. No, I'd never thought of that. Are you mugging me off? No.
Starting point is 00:15:02 Yeah, you've just really mugged yourself off. Well... It's No. Yeah, you've just really mugged yourself off. Well. It's sugar. Yeah. I've never thought that. I understand, though, your thinking. That has blown my mind. There you go.
Starting point is 00:15:15 But it's 200 grams of weight. I know, but it's... So where does that weight go? Where does that go? It dissolves. But the weight must exist still. It's like a model on a Zenpick injections. What?
Starting point is 00:15:29 It just dissolves. The fat dissolves. You've gone off on a right tangent now. I just think people enjoy that little analogy. I think if you did, I think you should maybe text Natalie. I've got a hair coming out my chin. Always. Well. I'll put it. A hair. But it's driving me nuts. Natalie. I've got a hair coming out my chin. Always. Well.
Starting point is 00:15:45 I'll put it. A hair. But it's driving me nuts. Yeah, but you know I've got. Is yours in the same place as yours? Oh, no, mine's here. And do you know what's so funny? Go on.
Starting point is 00:15:54 I do this to try and get it out. So do I. And my old boss and very good friend, I often will send him a photo. Who, Marlon? Who? Is it Marlon? Myron. Myron, sorry.
Starting point is 00:16:11 I thought I did well there. I would be sat in a room like this at having a meeting and I'd feel the hair and I'd go to get it. You look like Jimmy Hill when you do that as well. I was just going to say for the listener, there's two women who are doing Jimmy Hill impressions. I do. I was just going to say for the listener, there's two women who are doing Jimmy Hill impressions. But anyway, and you know,
Starting point is 00:16:28 when you get into doing something and you don't realise you're doing it. And I think after like a few months, he'd be like, Elia, what, why do you keep doing that facial expression? And obviously it's because I'm doing that. Not Jimmy Hill.
Starting point is 00:16:41 Who's Jimmy Hill? Jimmy Hill was a sports presenter. Find a photo. But what I'm saying is, so now I will often, if I'm doing that, Look at Jimmy Hill. Who's Jimmy Hill? Jimmy Hill was a sports presenter. Find a photo. Find a photo. But what I'm saying is, so now I will often, if I'm doing that, because I'm trying to get the hair and it's right there, I'll send Myron a photo and he thinks it's excellent. He loves the face.
Starting point is 00:16:55 And we're both sat here doing it. That's Jimmy Hill. He just had quite a large chin, so everyone used to do a... Oh, that is... I've got to send that. I've actually got to send that to Myron right now it is funny you said that oh my god it's funny that you mentioned him as i was what a lovely fantastic what a beautiful presenter he was he was one of the good ones wasn't he i never met him well i didn't him, but on the television he was fantastic. Yeah, okay, yeah.
Starting point is 00:17:25 How did I? I thought he was great. I'm sure he was. I mean, it's a cracking chin. Isn't it? Anyway. He looks a little bit like John Cleese. Oh, do you think?
Starting point is 00:17:40 Or maybe. John Cleese? I don't know. Do you know who John Cleese is? Yes, thank you. Go on. Just check in. Sometimes you have to clarify these.
Starting point is 00:17:51 Go on. Who's John Cleese? Forty Towers. Thank you. Who did he play in Forty Towers? Basil. Okay. All right, just check in.
Starting point is 00:17:58 Gosh. You know. And also, I really want to see that play. Oh, yeah, it's in the theatre. I can't believe we've not gone. Yeah, no, it's true. It's a shame. What play?
Starting point is 00:18:10 The Forty Towers in the theatre. Sorry. It's like being in Panto. Yes. It would be really good. Is it still on? Yeah, a few of them have gone tonight I said let me know
Starting point is 00:18:26 Let me know if it's good Because I'd really But it's apparently coming to an end soon So if we want to do it Oh come on We need to go to that Yeah we'll come back Only Fools and Horses
Starting point is 00:18:36 The musical is back this year It is We're going to take the girls Joan is obsessed Joan is obsessed And she hasn't even seen it Well I think it's a 12 plus So what do you do there
Starting point is 00:18:46 they're not going to not let you in are they chunky shoes yeah couple of stilts flat cap she can be away well you're saying
Starting point is 00:18:56 she's got the outfit she can just go into her briefcase they're not going to it's distract everyone wouldn't it yeah no I don't think you can do that sorry
Starting point is 00:19:03 I don't know we'll have to check it out you're still doing a Jimmy Hill it's like I'm talking think you can do that sorry I don't know we'll have to check it out you're still doing a Jimmy Hill it's like I'm talking to someone sorry now she's mentioned the hair I know you can't stop
Starting point is 00:19:11 once you start you can't stop well go and shave it off no I don't shave it I have to pluck it out shave it I haven't got a beard you bought my razor
Starting point is 00:19:19 the other day that wasn't for my face what was it for no no I think we should clarify What was my I want to know what my razor was used on My undercarriage
Starting point is 00:19:31 Shut up What, you used the razor He uses it on his face No, you didn't do that You didn't You said it was No, you said it was your arms It was my underarms
Starting point is 00:19:41 You're lying She's lying It was your underarms That is Well, I don't know if it's my underarms. You're lying. She's lying. It was the underarms. That is... Well, I don't know how much worse, actually, if you think about it. You can't use that and then put it on your face. Well, I'm not going... I'm going to have to change the blade now.
Starting point is 00:19:55 Well, keep the blade and then when Nat needs it... Yeah, that's true. It's probably blunted. Men's razors are so much better. But why is that? Is it... Men, of course, like, of course, the hair... Men's razors. So much better. But why is that? Is it, have they got- Men have coarser hair, because they're generally just shaving their face, and their hair's a lot coarser.
Starting point is 00:20:11 No, I know, but why are our razors weaker? It's weird. Because of the coarse hair that men have on their face. I know, but my hair down below is very coarse, so I want to use a better shaver. I've got something in the shed you could try. Why have you got that in the shed, you weirdo? That's what I'd want to know. I think he's talking about his strimmer.
Starting point is 00:20:39 Yeah. Oh, okay. What was you thinking about? I don't actually know. I've got a little message here that I thought would be good to chat about whilst I've got you in the room. Who's you? And another person. You, darling.
Starting point is 00:20:58 Oh, me. Okay. Have a little listen to this from Shell Bell. I don't know why her name is Shell Bell. I don't know if she was born Shell Bell, but that's her WhatsApp name. Hi, Natalie. Michelle here from Billericay. Got an episode suggestion for you.
Starting point is 00:21:15 I know you've had loads, but this one might be quite good. Assembling furniture. Do you do it yourself? Pay for somebody to do it for you? I'm one of three girls, the youngest in fact. Our dad taught us well. We can assemble practically anything. Today we were totally beaten. We tried to build my four-year-old daughter's wardrobe. We followed the instructions, did everything right, but we didn't anticipate how heavy the damn thing was and it ended up collapsing
Starting point is 00:21:46 anyway got onto the company they have a solution of which I'm really grateful but my question is do you do it yourself pay somebody to do it for you do you work well with your partner or in my case my sister are there any arguments I do think at one point she said to me well I was going to say do the screws and bolts fit the given slots are the numbers on the pieces clear enough what are your thoughts um I mean for us first time ever we were beaten absolutely gutted but um hey ho never mind don't give up again. There's always a solution. Thanks, Nat. Well, I thought I'd have to bring up the subject of the furniture building because I am so bad.
Starting point is 00:22:36 In fact, I'm lazy. I'd go as far to say as I have absolutely no interest in it. I don't want to try it because Mark does all of it. Don't you, darling? As Jack does all of it with Elliot. There's nothing new in that, is there? No, but I have to say once I bought a little rocking chair for my friend's little boy and I think I'd asked Jack,
Starting point is 00:23:04 I can't remember, but it was then during the day, and I needed to take it there, and I put it together all myself. Did you? I promise you. That's really good. Like a proper little wooden rocking chair for a child. So you used a… I just got a screwdriver, and I followed all the steps, and I did it.
Starting point is 00:23:19 And then Jack was like, so you can do it. And I thought, oh, no, I've made a rod now. But no, I did actually do it, but I would never choose to do it, no. Got no interest whatsoever. I'm really impressed that you did that. I don't think I've ever... That was a couple... That was a few years ago.
Starting point is 00:23:32 I don't think I've ever built anything myself. I would pay someone to do it, not do it. Yeah. Well, the thing is, in this day and age, a lot of things you buy i mean you think what are you buying well you're buying the parts yeah we have actually spoken about this yeah because you used to buy things and at least the sides would be together or i mean what do they do in a factory these days they make parts and anything you buy the thing that my mum's got joni for her birthday she was describing to me does she know about it yet does she know she's bought it yet my mum yeah she does no you know
Starting point is 00:24:14 and i spoke to her today about this before it's been on your podcast right so all bases are covered good no but my mum quite rightly said oh it's going to be quite a big parcel. You know, it's this big. I was like, no, it'll be flat packed. She's like, do you think? I was like, absolutely. Because the whole thing it goes with is flat packed. And that's just how it is.
Starting point is 00:24:36 It's because of the cost of shipping these days because no one goes to a shop. So you have to make it possible to send it. I go to a shop. Well, and the trouble is most of the stuff you buy in the shop so they can post it is also flat pack so everything's flat pack everything you buy now we bought um well we kindly got bought and my nursing chair and we put that together a couple of weeks ago and we put that together no i interfered and it ended up in an argument okay fine because i said it wasn't right right so that's why it's best i just shut the door and let jack get on with it because we
Starting point is 00:25:11 will always argue um but that had like the sort of the base the base of the chair was one piece yeah the back of the chair was one piece you just had to add the arm so it wasn't too wasn't and put the back on the base. So it wasn't the whole chair. That wasn't too bad. The worst thing... Well, since we lived here, I would say the worst thing we bought
Starting point is 00:25:37 that you had to assemble... Oh, hang on. Can we guess? Yeah, go on. Is it still here now? Yes. The worst thing to assume. It's got to be the pool table.
Starting point is 00:25:49 Ah. Was it the pool table? Yep. So pool table and then it flips over and it's an air hockey or table tennis. That is an example of what had they done when they manufactured it. I mean, I have to say with your hands
Starting point is 00:26:10 and your talent, I don't know why we bought anything. You could have made it from scratch. Well, I may as well have done because that was ridiculous. It was ridiculous. And what's worse is it came in a huge box
Starting point is 00:26:26 and it looked like all you had to do was stick the legs on. And you really did. So I left it to the night before. Christmas Eve. It was Christmas Eve. And I thought, do you know what? I've got to have this huge box in the garage. It's just going to be at the table top.
Starting point is 00:26:40 Yeah. Obviously, it's a large item. It can't be in the house beforehand. It has to come in on Christmas Eve we did the usual Christmas Eve stuff as a family kids had finally gone to bed right let's go and get this in
Starting point is 00:26:52 so I had to get a pallet truck to wheel it in because it was huge unboxed it and it was like in component form so every single bit to the extent I think we were up to about 3 o. To the extent that you had to...
Starting point is 00:27:05 I think we were up to about three o'clock in the morning. You had to glue bits and screw them. I had clamps. I mean, it was like, I turned the room it went to
Starting point is 00:27:14 was like a workshop. And this thing went to get, it took hours. Father Christmas didn't have enough time to put it up. Hours. She left it.
Starting point is 00:27:22 It was a long time. Very long time. What's that you've brought in? A water. No, what is that? No, what is it? Ow! Oh, my God!
Starting point is 00:27:35 What's that? Oh, my God. Are you all right? Mark, what's in that glass? Stop this. It's fizzy. Is it Prosecco? Yeah.
Starting point is 00:27:49 Right. You've run out of red wine, so you've poured yourself a pint of Prosecco. It's not a pint. I'm taking a photo of that. No, it's flat, so it doesn't really count. Just for a moment, let's have a chat. If Mark fancies a drink, he has many nights when he doesn't
Starting point is 00:28:06 and he has a herbal tea and what have you. But Els, am I wrong in saying that have you ever met someone who drinks the most random drinks? I mean, it was probably two months ago or six weeks ago when you sent me a photo of him with a bottle of mulled wine drinking it cold
Starting point is 00:28:28 because you obviously had no other wine left. It was lovely. It's only like 6% as well. It's lovely. It's good. Healthy. It's bizarre.
Starting point is 00:28:40 Alright. I just fancied some mulled wine. Yeah, I know. It's just Do you even like Prosecco? I do. Do you know what? I do, actually.
Starting point is 00:28:51 Yeah. I actually really do quite like it. Oh, that's good. I like champagne. Because if I drank that now, I'd be flat on my back. Absolutely. Oh, my heartburn would be so bad. Oh, how's the heartburn going?
Starting point is 00:29:02 Really bad this week. It's just sort of happened. I think his hair's growing now and I don't, I think you're in for a... I thought you meant Mark. You were looking at Mark. Well done, Mark.
Starting point is 00:29:13 No, I'm thinking of the little baby. Bit of a hair-themed episode, isn't it, this? Having a hair-raising experience. Why do you always, can I ask, when you come in here, stomp your toe? Stomp? I don't.
Starting point is 00:29:30 Oh, stomp, stomp. Stomp your toe. Because there's lots of spindly little metal bits to. Sorry, talking of mispronunciations. Again. This is one of the Most fabulous messages This is from Manda
Starting point is 00:29:50 Hi Nat Really liking the pod You really cheer me up Just listening to the latest one with the nieces The mispronouncing conversation is very funny And reminded me of a very Embarrassing time When my daughter was at nursery and on
Starting point is 00:30:06 Monday morning they were asking the children what they did at the weekend and to draw a picture of it she drew mummy and daddy in the garden and when they asked what mummy and daddy were doing so she could write the caption underneath she said mummy and daddy was fucking in the garden the truth being we were digging with a fork and my husband had told her that he was
Starting point is 00:30:30 forking the garden there's two sides to every story well this is brilliant she also said she also once sat in the harvester
Starting point is 00:30:41 when she was about three and she told the waitress she would like spaghetti bollocks nays thank you manda they're brilliant they're brilliant oh um i don't know how i didn't bring this up last time but my very dear friend kat obviously listens to the pod i heard you'd stop listening actually so I hope you listen to this one
Starting point is 00:31:06 we were in a lovely restaurant for Christmas last year we'd sort of had a whole day there we sat and we were wanting to order pick a bits we were looking at the menu I can't remember how it came up and we went to the toilet and we were chatting and then we come back and we're talking about the food.
Starting point is 00:31:26 And she said, what's the horse divorce? I have never. Did someone just let a balloon? What on earth was that? Horse divorce? People don't need to hear that. No, but from now on. The horse divorce.
Starting point is 00:31:43 I mean, and we are are talking we're talking about a woman who is very articulate yeah very successful she says words that i don't know the meaning to so this is very out of character like to a whole i'm talking she could have a say four sentences and there will be a word in that i don't understand the meaning and it's a bit of a joke. Hors de Vos. I love it. I once ordered a minute steak and got in trouble by the landlady and he said, it's not minute, dear, it's minute. A minute steak.
Starting point is 00:32:17 A minute steak, yeah. Well, for me, Hors de Vos tops it. Well, I'm telling you now never again will it be an hors d'oeuvre for me it's going to be a horse divorce yeah always
Starting point is 00:32:28 a horse divorce love it and it also is so camp and up catch street yeah I love a horse divorce but yeah
Starting point is 00:32:38 the fact that it's come out of her mouth is even is even better fantastic so I've outed you there, Miss Articulate Catherine. I've got a very good discussion point here from a very regular listener
Starting point is 00:32:54 who is named in WhatsApp as Harry Busting Cabin Crew. This is the question from Harry. Here we go. Hi Nat. It's a very random question, this. It's got nothing to do with anything you've spoken about. But I just feel I have a burning desire to ask you girls this question. So I've just come back from the gym and I was listening to the podcast.
Starting point is 00:33:19 I absolutely love the podcast, by the way. I'm in the changing room. I don't really use it for other than to keep my locker stuff in the locker um and use the toilet some people have a shower that's fine i don't i don't feel comfortable using the shower there i'd rather just wait till i get home use my own shower um some people feel very comfortable using it to the point where oh billy's got his willy out and i just want to know if if because a lot of people do it, young, old, they're just there flaunting it all,
Starting point is 00:33:49 with a towel around the neck, not even around the waist, where they could just, you know, have a bit of decency. But do women do it as well in the changing rooms? Do they just get absolutely stark bollock naked? Yes. Not bollocks, obviously, stark tit naked, I don't know. Or bollock naked. Yes. Not bollocks, obviously. Stark tit naked. I don't know.
Starting point is 00:34:09 Or stark flange naked. That's a funny word, isn't it? Flange. I don't really have much experience with the Never Regents for Women, so I'm part of flange. Yeah, just wondering if it's something that happens in the ladies' changing room or not, because I don't feel quite... They might feel comfortable doing it.
Starting point is 00:34:24 I don't feel comfortable looking at it. I hope you had a lovely holiday. Glad that Joni got to go in the water. Really smiled when I heard that. So yeah, you've saved your break. Keep it coming. Absolutely love it.
Starting point is 00:34:36 Thank you. Bye. Oh, Harry, lovely to hear from you. Honestly, I do feel like we're mates. We've got to meet up at some point.
Starting point is 00:34:43 This is a fantastic subject. You're right, Harry. Honestly, I do feel like we're mates. We've got to meet up at some point. This is a fantastic subject. You're right, Harry. People in the women's changing room wonder about stark tit naked. Yeah, why is that? So can I tell you something about me? I don't, if I'm getting changed or whatever, I don't go in a cubicle. I don't care. I'm getting changed or whatever, I don't go in a cubicle, I don't care.
Starting point is 00:35:07 I'm not flaunting it. I'm not wandering about. But there are people that are actively, they take pride in flaunting their stuff. I would still like have my, I'd sort of towel round, maybe do one bit. So when are you talking about? Where are you?
Starting point is 00:35:24 We're in the... Just set the scene. We're in the changing room of a swimming baths or gym okay let's just tend to say but the one that we go to has got little cubicles it has right but if you are upstairs and you've used the gym yeah it's all there's no cubicles or like a spa always at a a spa. Always at a spa, you will have just lockers. Yeah, yeah, yeah. And a couple of benches in the middle. But you'd have a few cubicles as well. Okay.
Starting point is 00:35:52 But, yes. So when you used to go to the gym all the time with Brendan. Yes. For instance, you would have seen. Yeah, it was like a communal changing room. Yeah, there you are. Yeah. So did you, were you happy to come out and sort of put the towel in between your legs,
Starting point is 00:36:08 rub your balls? No, I'm being honest, sort of people are shameless in there. Interestingly, everyone sort of kept themselves to themselves and... So you didn't see any old men wandering about naked? Yeah, I would say the majority. We're just getting changed, so no one's really sort of looking. No one's, like, looking at each other. No one's, like, no one's, everyone's just getting dry.
Starting point is 00:36:33 Ah, but I feel like. No one's wandering about, like, showing anything off. I feel like some people. No. A flogging it. No, but even then, I do, like, what is the need to stand there, legs akimbo, wiping yourself, like, clean drying yourself? Well, that's a bit. But that's what you're doing.
Starting point is 00:36:54 You know, if you're drying yourself. Understood. Yeah. Just sort of do it. Well. Or like have the sort of a towel or you've got a dressing gown on and you're. Why do you take your dressing gown to the gym? I don't go to the gym. You go to the spa you've got a dressing gown on and you're why do you take your dressing gown to the gym i don't go to the gym you get a dressing gown oh i see what you're saying and then i'd sort of use a towel maybe put your knickers on yes and then you've maybe got you
Starting point is 00:37:17 know then it's just a little bit out but i also find a lot of like older women do it more this is what i'm saying i feel like it's the older generations which is which i don't think the younger generation i don't think being sort of confident in your own body is a bad thing i completely agree with you but why is it in those that sort of yeah um space is it so acceptable if you went to where you were saying that you take joni swimming for example you wouldn't do it there. No. You wouldn't just leave the cubicle door open. No. You would actually close your cubicle.
Starting point is 00:37:51 Why? Is that not in fear of perverts looking at your kids? Well, also it's unisex, the changing room we're talking about. Fair. But when you're in a spa, it's all women. Yeah, no, that's fair. When I'm in the gym changing room or have been, it's all women. Yeah, no, that's fair. When I'm in the gym changing room or have been, it's all men. Yeah, no, that's true. Fair point.
Starting point is 00:38:11 Yeah, it's an interesting one, that. It's a good one. Thank you, Harry. I mean, we haven't really got an answer, but you've got ours. I haven't really thought about it, which also in itself is interesting. I can't imagine you coming out of a sauna or what have you in your swimming trunks
Starting point is 00:38:27 having a little shower and then standing in a public communal area with everything out. But maybe I'm wrong. I'll be completely honest. So when I've been in that situation
Starting point is 00:38:42 I've had a shower in a little cubicle shower yeah um i've put a towel i've turned the shower off made a start drying myself put a towel around my waist got into the communal area and then usually i'm surrounded by other people in various stages of either drying or getting changed or whatever, probably aware that there are people with like no clothes on, drying themselves and what have you. And I suppose the way I would describe how I do it is I'd sort of modestly dry myself.
Starting point is 00:39:17 But there's obviously a moment where you've kind of got to have, you sort of run out of arms. Yeah, you've got to. So at the point where I've got to put my boxers on. You just drop the towel. Yeah. Lovely. Wish I was there.
Starting point is 00:39:31 Oh, dear. Once again, always lowers the tone. I was thinking a great pair of you. No, don't include me in that. I'm quite matter-of-factly explaining a situation, and she lowers the tone. No, it's nice, though, isn't it? Bizarre. Interesting question, that. matter-of-factly explaining a situation and she like lowers the tone no it's nice though isn't it bizarre interesting question that never never really thought about it so i get it but it's it
Starting point is 00:39:52 is a bit of a bizarre situation but i tell you what harry i get it you don't have a shower in there it's not your thing you get you use the gym you have workout, you might have a wee and you go home. So put your, what do you call those things? Talking of, what's this thing? Oh, put your blinkers on and head straight out. What's this thing? I know, I was going to say put your side eye on. I'm going mad tonight. What have we all been up to this week?
Starting point is 00:40:26 I've been super busy and you've been with the kids more than me this week. Yes. You took them out for dinner, didn't you? I did. That was lovely because I met you afterwards. You did. That was after an interesting little experience. Go on, share the story.
Starting point is 00:40:41 Oh, share. This really annoyed me, actually. Go on, share the story. Oh, share. This really annoyed me, actually. Go on. So, we've been on holiday, very aware that I then disappeared for a week at work. I know, it was actually for the kids. Rubbish. Not doing that ever again. Never doing that again. Anyway.
Starting point is 00:40:55 No, I think it's important to talk about that. I think when you go away and spend a family week together. Living in each other's pockets. Yeah, and to then just not be around for a week. Yeah, it's very strange. It was quite hard for the children and you probably
Starting point is 00:41:07 and me I was relieved about it to be honest shut up alright but for me it was tricky no seriously when we schedule
Starting point is 00:41:14 next time we schedule a holiday A it will be longer and B I will make sure I don't work we'll schedule the holiday so I don't work immediately after
Starting point is 00:41:22 but even if you do but not a long not going away for five days. We did. We missed you terribly. We'll improve that next time. We won't schedule it in the same way. But we're learning. We're learning all the time.
Starting point is 00:41:32 It's very structured, isn't it? It was a bit odd. It's very organised. It's got to be organised. It's got to be. But anyway, that was just, do you know what? It was the nature of where I was working, where Natalie was working. We squeezed a holiday in and we did squeeze a holiday in, not real at the time how busy we were going to be anyway yeah i went away
Starting point is 00:41:50 work lovely nice time away at work but missed the kids terribly and natalie a little bit and um we're then very aware that the whole parental thing and the dynamic of you know how it shifts and stuff we've been living in each other's pockets it's been lovely I disappear
Starting point is 00:42:10 so Monday day off loads of stuff to do at home I thought dinner do you know what we'll go out
Starting point is 00:42:16 it'll be like being on holiday again I was at work yeah you were at work I thought do you know what tonight now I won't cook we'll make a little
Starting point is 00:42:24 we'll do something. It'll be nice. Eliza was excited. Joni was excited. Brilliant. It's nice. They love going out to eat. Yeah.
Starting point is 00:42:32 It's nice that. It's not a stressful thing now. Not at all. We're through the age of stress. Absolutely. We're through that. So they actually look forward to choosing where they go in. Bully for you.
Starting point is 00:42:43 You're just starting it out i can't wait to take my little nephew out for so good anyway and the other one and and what the other one i'm building a railway for currently so i don't feel guilty in saying that we saw alfie didn't we on facetime last night he showed us all what he was building you wait till next year when that railway is done he's gonna love it it he's going to love it yeah so we go I thought we'll find somewhere to eat
Starting point is 00:43:07 live in a lovely area we'll go to a pub I thought of a pub I thought it was a nice thing I thought it was a good idea because it's on the river Joanie knows it because
Starting point is 00:43:18 it's a funny thing at the moment she's broken her arm so she can't ride her bike but the last time we went on a long excursion, we actually rode our bikes to this place. Oh, yeah, I remember.
Starting point is 00:43:27 It's beautiful. It's a lovely place. I know. I've been going there for about 20, 30 years. Indeed. So I thought, well, Joanie will like it. She knows it. You know, we'll go for dinner.
Starting point is 00:43:38 Easy. And an easy menu. It's just a pub. It's nothing special. Nothing special. It's got, I have to say, the menu, not if I saw any of it, but the menu has got an edge over a lot of these. Yeah, because you've got a few different options as well
Starting point is 00:43:55 when you've got picky bits. Absolutely. Pause divorce. Pause divorce. It's actually cooked as opposed to stuff that goes in an oven. There are various. I'm not sure about that. Well, a lot stuff that goes in an oven there are various I'm sure about that well a lot of it goes in an oven
Starting point is 00:44:08 but there are certain chains that yeah it's not the best but it'll do it'll do I even booked a table wow right
Starting point is 00:44:15 so I thought I'm not going to muck about I thought right do you know what Eliza was really excited she was like that's a really good choice because we spoke about other places
Starting point is 00:44:22 we'll go there we go in it's a Monday night and it's a monday night and it's a pub a huge pub loads of spaces to sit yeah walk in so i booked a table there's a little sign that says please wait here to be seated oh there's a selection of people at the bar with their menus in their hand ordering food okay one bloke working his what's-its-off behind the bar with their menus in their hand ordering food. Okay. One bloke working his what's-its-off behind the bar trying to serve. And I'm thinking, okay, right. So the whole booking thing, not necessary.
Starting point is 00:44:54 Because it's a Monday night. It's a pub. You find a table. There are menus on the table. You look at your stuff. You go to the bar and you order. There are people ordering at the bar as I'm walking in. I can see that.
Starting point is 00:45:10 Eliza, funnily enough, being very by the book, sees the sign. Daddy, we've got to stand here. Wait to be seated. I said to her, no, not tonight, darling. It's really quiet tonight. We can't just stand here waiting. The poor man's really busy. Obviously, all these people are just sat on tables.
Starting point is 00:45:24 Let's go and find a table. We'll look at the menu. We'll order. Yeah, lovely. There we go. Prior to sitting down, by the way, I've gone around the other side of the bar just because I'm aware I've booked. And I sort of out of courtesy wanted to say, hello, you know, I've booked. And do we just sit anywhere?
Starting point is 00:45:40 Yeah, lovely. No, nice. Etiquette. The only other staff member present public facing as I'm walking towards the bar goes can't serve you sorry I'm just doing the dishwasher at the moment
Starting point is 00:45:50 sorry I can't serve you and I sort of I was a bit awkward and I said oh well that's alright and I have to put your reg on a little so I said no don't worry I can see you're busy
Starting point is 00:45:58 I'm just going to put my reg in so I'm putting my reg in that's that job done what's that for because they're by the river oh as well because of the location.
Starting point is 00:46:06 Yeah, people park there to go down the river, et cetera. Sightseeing, whatever. Dog walking, whatever. I think I might even have said, don't you worry. I'll just put my reggie in here. We'll go and sit down. We'll find a table ourselves and we'll, you know. So golf.
Starting point is 00:46:18 Reading the menu. Girls looking at the menu. Choosing what we're going to have. A staff member comes to sort of walk past. She's been walking up and down serving food. So all these people have gone up from their tables to order at the bar. She walks past our table. She goes, sorry, guys, you can't just sit there.
Starting point is 00:46:38 You can't just sit anywhere you want. So I sort of casually sort of look around at the empty tables surrounding me. So I'm so sorry. It's just, yeah, when you come in, you've got to wait to be seated. You've got to wait for us to seat you. We just happen to have sat on a table which has got the cutlery already laid on a napkin, which is what differentiates that table to the table 10 feet away in the pub, which doesn't have the cutlery on a napkin.
Starting point is 00:47:08 So that's where we've gone wrong here. I've made a mistake here. I've chosen a table which has already got the cutlery on the napkin. What does it matter? Well, in their world, clearly it's a big deal. Okay. If I'd sat on the table 10 foot away, no one would have said a word. Well, you said that you don't know.
Starting point is 00:47:22 Don't know what would have happened. So I said, sorry, I'll be honest be honest we came in everyone was busy serving i you both of you was busy serving uh we just wanted to sit down i went for kids you know we just wanted to sit down and look at the menu and but what happened obviously you tell us we've got to go yeah well this table uh could be booked and uh could be busy tonight so i look around again 20 No one in there 20 tables Surrounded in this table Okay I think clutching at straws really So
Starting point is 00:47:48 I said okay well You go and have a look And let us know if you want to move Which we would have done The woman goes off But the trouble is Poor Eliza now Is like
Starting point is 00:47:58 A bit like Oh that was awkward Because it was a very awkward exchange Between a staff member And a customer The opening conversation The first thing she said to me is quite aggressive very aggressive i can't serve you i'm doing the dishwasher yeah
Starting point is 00:48:10 well fair enough i can see that i'll just put my reg in the thing second thing you've said to us is you can't sit there you've got to ask us you can't just sit down we would have been there still stood there if we've been waiting so she comes over with her notepad hi uh what can i get you i said before we you know is it okay for us to sit here she's yeah it's fine the thing is you when you come in you know you've got a book to be in this area so well actually i have booked a book for six o'clock now that threw her she wasn't too sure at that point oh okay so i did book but there was no one to say when i came in there was no one serving and the first thing you said to me was you couldn't speak to me because you were doing the dishwasher so i've just sat down and she had a conversation
Starting point is 00:48:54 and and i thought it was kind of irrelevant because you're obviously so quiet it doesn't matter that i've booked you know you know whatever she turns to eliza and goes okay what drinks can i get you so eliza orders a drink eliza orders a sprite and no lemon i then turn to joni joni what would you like darling and she very nervously because it's a bit awkward it's an awkward atmosphere she almost whispers i'll have an apple tizer please but really quietly so i sort of said to said i had an apple tizer please but she wouldn't have heard and the woman turns around to eliza and says uh no lemon was that and i thought hang on a minute i've just spoke you you're absolutely ignoring me and then she looked at me and said i'm sorry what
Starting point is 00:49:37 what did you say wow so i turned so i've been for okay she's fucking lucky, aren't we? All right, okay. We're playing that game now, aren't we? I would have gone in. So I thought, right, okay. Joni, what did you say? Tell the lady what you... Joni said, I'll have an appetizer, please. I said, I'll have an appetizer. And she said to me, what do you want?
Starting point is 00:49:56 They have water all the time, by the way, at home. In case you think they live on fizzy drinks. They don't. Yeah, they're very good. No, treat. They're treating themselves. Joni's lashing out. She's having an apple andaltop sorry what's this
Starting point is 00:50:08 keep drinking your Prosecco how's that Prosecco go down very well he's slurping again get on with it so Joni says I'll have an appetiser please and she suddenly heard that
Starting point is 00:50:20 miraculously she turns to me what do you want I'm alright thank you she goes off well do you know what was a shame we've gone out and we wanted to have a nice meal and it really affected both our kids and i'm not being like i'm not being over dramatic here but the whole i mean we're in a pub we're just in a pub it could be any of the pubs near us we're so lucky we've got
Starting point is 00:50:41 so many places like this yeah and yes they're obviously short-staffed but don't talk to people like that it was really bad i have very rarely complained ever yeah no you are i'm very tolerant you would what you die if i moan i i want to crumple up and hide yeah but this was ridiculous the way i was and the fact when I was ignored about the drink I just thought oh okay it's just
Starting point is 00:51:07 at that point I thought I'm giving up now this is ridiculous so then what happened well the girls were really awkward all of a sudden
Starting point is 00:51:12 the atmosphere soaked out of everything we're in a quiet pub anyway there is no atmosphere Eliza's upset I'm upset the way I've been spoken to Joanie bless her
Starting point is 00:51:23 is awkward as anything and is trying to make light of things and try and be Joni and be sort of upbeat and make the most of it so I said to her I turned to Eliza and said
Starting point is 00:51:32 I don't want to eat you and Eliza was like no me neither this is terrible she is so rude to you and I thought well there you go the 13 year old
Starting point is 00:51:39 just picked up on it as well we've not even had a conversation but Eliza's like that's ridiculous Joni's like yeah she was a bit rude actually when she ignored you and I thought well it's not just me then picked up on it as well. We've not even had a conversation, but Eliza's like, that's ridiculous. Joni's like, yeah, she was a bit rude actually when she ignored you.
Starting point is 00:51:47 And I thought, well, it's not just me then. So straight away, me and Eliza, both on our phones, where are we going to go? And I said to Eliza,
Starting point is 00:51:55 the thing is, I can't think of anyone near. Eliza had a brainwave. Lovely restaurant. Mark and Arto's. Absolutely. I want to give a shout out to Mark and Arto's because I'll tell you something now.
Starting point is 00:52:08 Hoddesdon Town, been going there for over 20 years. You walk in there, the lovely man is still the same and he can't wait to see you. Oh, he's been there for so many years. He can't wait to see you. And yes, it's just box standard, lovely lovely food you know what you're getting it's like a pizza express type place but independent oh it's just fantastic go on and what i said to eliza i was like that is genius and i thought do you know what i know we will turn up they could be rammed and they'll squeeze us in so i said to eliza that is genius that is such a good idea of course eliza
Starting point is 00:52:44 joni's then saying, where's that? We've been going, I mean, I've been going there with Eliza when she was dinky. So I said to Joni, drink your drink.
Starting point is 00:52:52 Eliza, drink your drink. We're off. So when we come back over, didn't she with a notepad? She said, hello, you decided yet?
Starting point is 00:52:58 I was like, yeah, we have decided. We're going to go actually. So we just need the bill for the drinks. She was very taken aback by this, but it made a point, I think. So she then need the bill for the drinks. She was very taken aback by this. But it made a point,
Starting point is 00:53:06 I think. So she then brought the card machine over, but it doesn't end there. Because now I could be slightly being a bit over-skeptical here, but I don't think I am. Go on. So the card machine comes over. Having just said a dollar each,
Starting point is 00:53:22 she had to go off, get the card machine. Card machine comes back. You're playing by card It's like Whilst holding the card Yeah I'm playing Playing by card Yeah
Starting point is 00:53:31 Most excruciatingly slow Input of the amount Right okay Yeah still playing games I'd have just got up And walked away I should have done But anyway
Starting point is 00:53:42 When the drinks arrived Yeah Not even drunk the drinks no agreed and then walked and that's where you're a stronger person than I but money goes it
Starting point is 00:53:50 right there you go it's whatever it was right lovely touch it oh I'm so just gotta go and so I've got the wrong got the wrong machine
Starting point is 00:53:57 I'm just gonna get another machine okay right she's really taking the mickey now off she goes oh no then there's something else going on okay I thought okay right She's really taking the mickey now Off she goes Oh no Then there's something else going on I thought okay A few minutes go by
Starting point is 00:54:11 No Card machine Card machine appears now I mean I should have gone by now But the card machine I mean I can't advocate Walking off and not paying Card machine comes back
Starting point is 00:54:19 Inputs I mean come on I mean you've got other people You're so busy aren't you Hurry up Put the numbers in But oh no all of a sudden All the time in the world now To enter this amount inputs. I mean, come on. I mean, you've got other people. You're so busy, aren't you? Hurry up. Put the numbers in. But all of a sudden,
Starting point is 00:54:28 all the time in the world now to enter this amount. Yeah. I mean, there's 10 seconds between each button press. Car machine offered up. Pressed them. Paid.
Starting point is 00:54:36 Out. Went to Marco Nato's. Best meal. Walked in. Greeted. Eliza loved it. The girls loved it, Natalie then was able to join us.
Starting point is 00:54:47 I then joined you. It was such a nice night. I was on the way home from work. He said, I'm in Marcinato's. I said, oh, can you order me the old Polo penne pasta? I said, I know exactly what I want. I said, this is excellent. Get in there.
Starting point is 00:55:01 I'll get a big cuddle from the manager. It's just lovely. You know what? It's not the best food in the world but when you've got nice service it makes a difference and you know what you're getting
Starting point is 00:55:11 you know what you're getting and Joanie said I promise you she looked round and she said daddy this place is so busy and there's only
Starting point is 00:55:19 two men working here and we've already got our starters and that was within like 30 seconds of being there. And it was the service. I walked in and they... Now, do you know something I will say?
Starting point is 00:55:31 I've got a caveat list with... I've worked in the service industry. I've worked in restaurants, worked behind the bar. I get it. I'm not naive. I'm not in any way talking from some position where I don't understand that. No, I know. But in this case, she had an attitude with you.
Starting point is 00:55:44 But you're absolutely right. It is not my fault that that person is unhappy in their place of work. And I've got to say, in this day and age, when you're working in that environment and you're serving people, you can't share your problems with the people. Completely, completely agree. We had the same in the same pub. Yeah, so I can't wait to hear about this.
Starting point is 00:56:11 Do you know what? It's actually so long. This was me with two friends. It's such a long story. But when you said to me about it, I came back. And obviously you hadn't told me the story because I've not seen you. And basically it was like a Wednesday afternoon. it i came back and obviously you hadn't told me the story because i've not seen you no and basically it was like a wednesday afternoon again wasn't even school holidays it was there was four tables
Starting point is 00:56:33 in there same situation waited waited waited waited waited got sat down ordered some drinks took ages to come the girls had ordered a bottle of wine obviously i wasn't drinking it even just by the and it's a sunset so it was one that i like i said it tasted really funny i smelt it it smelt disgusting it was very odd waited about 10 minutes for someone to come over to the table to be able to question it that it was smelt weird but also it was different to the one that was on the menu so then so then when so my friend went up to the bar and asked to you know could they change it it didn't taste right yeah they then said they don't and it was obviously not the one that they'd asked for so basically this was just some random bottle that had clearly been sat. Do you know what I mean? I do, yeah, yeah, yeah.
Starting point is 00:57:26 Anyway, it was a real series of events and it all just went a little bit wrong. Yeah. My friend was by no way rude to her, but just gave her some constructive feedback of, you know, if you could have just let us know if you didn't have the bottle or, you know, as you would. Not at all rude. Could we get someone to take our order? We've been here a little while. have just let us know if you didn't have the bottle or you know as you as you would yeah not not at all rude could we get someone to take our order we've been here a little while you know we just want to speed it up a little bit we're just here for an hour for lunch the manager came over to our table he crouched down into my friend's face right with his hand and he said, I just want to give you some feedback.
Starting point is 00:58:09 I beg your pardon? I promise you, the manager said, as your customer, I just want to give you some feedback. But the way that you just spoke to my member of staff was really unacceptable. Wow. Well, I have never, I had to state, because again, my friend deals with these situations in a very, very, couldn't be a better person.
Starting point is 00:58:37 And I thought if that was me, I would have lost my head. Yeah. And I just thought, you're the man that you're coming to us and saying you're trying to give us feedback so then my friend went back and said okay could you explain why and i will give my feedback and it was like they were having this whole like coaching set like it was oh you want it to see oh my god i i've never known anything like it. And again, we paid our way and we left. But she did actually do a really strong review. It was, I was mind blown.
Starting point is 00:59:14 And actually she really, again, my friend was really upset. You could see, you know, like when someone's face really changes. Yeah, absolutely. It was really, really bad. Really bad. The moral of the story, genuinely, it's all about the people. Totally.
Starting point is 00:59:34 I'm not saying the food doesn't matter. No. But I've been to Michelin star restaurants and I love my food and I will save up and I will go somewhere and spend a hell of a lot of money on food. But if the head of house, if that staff member isn't right, the day is not right and it makes a huge difference.
Starting point is 01:00:01 Yeah. But even this, they then changed our waitress to another waitress my friend had a little girl with with her the waitress made no interaction the first one it was just pure attitude from the beginning and didn't misery didn't want to be there the next waitress the whole experience changed she was interacting with my friend's little girl you know you've got your juice again and it was just completely different but when you have a staff member who is interacting with you it lifts the mood which means then you're all enjoying the experience it's all about this it's all about that it's about the whole experience it's not
Starting point is 01:00:39 just about the food no the food i could see people eating looked great. I have to say, very quickly, a shout-out. There are two people front of house that I want to shout-out to. One, your dad took me to a beautiful restaurant called the Boucher Racine. That's wrong, but I'm going to just say that. On pronunciation. It's La Boucherie Racine, maybe. It's beautiful. It's in Farringdon.
Starting point is 01:01:09 The food was outstanding, but the service was unbelievable. So Dave, massive shout out to Dave. And I've said to Dave, I want him on the pod to tell me all about his restaurant, but he was brilliant. No, no, he was up for it, but he was fantastic. And secondly, the unforgettable service from the ledbury and that is jack from bolton and i don't know if jack listens to this but he is absolutely the best front of house that i've ever had i have to say it amazing excellent you've got no bad experiences like us
Starting point is 01:01:46 I haven't really she's going to the bloody ledbury we're going up to the pub up the road that we can't talk about yeah but I don't do that often well neither do I and it was appalling but no I was going to say when you're at those places
Starting point is 01:02:00 and you're spending that money it is a non-negotiable but at the end of the day no matter where you are if you are paying money for a service absolutely doesn't matter you expect a smile totally it's like when you go to coffee shops and things if you don't want to serve the coffee with a smile don't do that job i know and it's hard and people are going through things and i think you have to remember that also and i do get that there are people going through things, and I think you have to remember that also. And I do get that. There are people going through problems and stuff, which is hard.
Starting point is 01:02:28 Absolutely. And I totally sympathise with that. We all have bad days. Yes. Or, you know, things going on. Absolutely. But just to basically. The basic service.
Starting point is 01:02:43 The basics. The baseline of what you should you don't have to always be on and i've got to say i have to say very importantly which all which is kind of what you're alluring to we've been to places before you and i have been with the kids where you walk in and you think oh blimey there's like one poor person on their own here and there's like however many tables and you've got a person there working there what's it's off and you don't get annoyed you're waiting no you're you're saying don't worry today you're saying don't worry about me and i did and what's funny about that specific night i've just spoken about yeah is i did do that i could see
Starting point is 01:03:21 she was busy and she's having a panic however her attitude but don't then yeah but what the problem was was having just explained she's really busy i said don't you worry we'll go and find something to sit and come and don't now have a go at me it's the same place sounds like maybe the same i think it's the same person well well i have to say I think what we need to remember is whatever you're doing, do it with a smile. OK, so I'm not talking about work or restaurants or services. You need to get up in the morning and you need to be the best person you can be. And the day will be better for you. If you give out good vibes, you'll get them back.
Starting point is 01:04:03 And that's my tidbit for today. I hope you've really really enjoyed this episode thank you mark thank you ellia thank you for tonight pleasure as always hope you've really enjoyed it and we will see you very very soon see ya hi this is chris mccausland. And this is Diane Boswell. And we've got a new podcast, haven't we, Di? We do. What's it called?
Starting point is 01:04:30 Winning. Isn't. Everything. Every week, me and Diane, we're going to be having a little catch up on the back of Strictly, aren't we, Di? We are. I've missed you, Chris. I've missed you too. We're going to talk some nonsense, so why not tune in? Available everywhere you get your podcasts.

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