Life with Nat - EP33: Nat, Els and Marc - Mixing it up
Episode Date: August 11, 2024The 3 chat about hairy chins, naked people in gyms and service losses and wins! Enjoy. Please subscribe, follow, and leave a review. xxx You can find us in all places here; https://podfollow.com/li...fewithnat/view INSTA: @natcass1 We're also on Facebook now too: https://www.facebook.com/lifewithnatpod A 'Keep It Light Media' Production Sales, advertising, and general enquiries: hello@keepitlightmedia.com SHOW INFO: Life with Nat - it’s me! Natalie Cassidy and I’ll be chatting away to family, friends and most importantly YOU. I want to pick people's brains on the subjects that I care about- whether that’s where all the odd socks go, weight and food or kids on phones. Each week I will be letting you into my life as i chat about my week, share my thoughts on the mundane happenings as well as the serious. I have grown up in the public eye and have never changed because of it. Life with Nat is the podcast for proper people. Come join the community. ♥️ Learn more about your ad choices. Visit podcastchoices.com/adchoices
Transcript
Discussion (0)
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I stubbed his toe.
That really hurt.
Why have we got a problem with stubbing toes?
I did it on the trolley.
Actually, we've both lost both toenails.
Because of a snooker table,
a pool table.
No, one table.
No, I did,
what was it?
The chairs I built
in the kitchen
did the toe.
Oh, yeah.
You did.
And the year before that,
I did the toe
on the pool table.
Anyway,
welcome to Life with Nat,
everybody.
Hope you're having
a cracking time.
Cracking time?
Where are they?
Wherever they want to be.
And who are you talking to?
I'm talking to the listeners.
I've got a very uncomfortable chair because someone else is sat on my chair.
I mean, he's actually come up, looked at me, you're sat in my chair.
This is ridiculous.
This is like being at school.
A woman's pregnant.
Right.
She's got to have a comfortable chair.
Give me a break. Okay. And's got to have a comfortable chair. Give me a break.
Okay.
And at night, it's very heavy, you know.
Be careful you don't fall asleep.
Yeah, hurry up.
I'm tired.
I'm joined by Elliot and I at Elle's Bells.
Heavily pregnant.
How are you?
I'm good.
I'm good.
Thank you.
How are you?
I'm good, thank you.
And I'm also joined I'm good, thank you. How are you? I'm good, thank you. And I'm also
joined by Mark this evening. So it's a sort of knee stroke scraping the barrel collaboration.
Well, rivals. It's a head to head. Bring it on. I've got a creaky chair and it's really
annoying. Is this what you normally use when there's three people in there? Yeah. Maria sat in that.
It's no problem, Maria sits in there.
She doesn't move.
She just doesn't move.
And that's the same stomach.
Well, that's really bad.
This is like one of the cafe chairs.
You better.
You should fix it.
It's actually called a wishbone chair and it goes with the desk and it's perfectly fine.
Okay.
Do you want to swap chairs?
Where did it come from?
There, that desk.
That desk chair. Oh, yeah. Would you like to swap chairs? No, it come from? There, that desk.
Oh, yeah.
Would you like to swap chairs?
No, I'm fine, thank you.
I can't possibly take yours.
I mean, what would I be doing?
Oh, that's true.
What's happened to your head?
Sorry?
What's happened to your head?
For the purposes of the podcast, Mark's sat here.
No, because I've not really, yeah, I feel like I've seen him,
but I've not noticed it until now. It looks like you've had a BCG on your head. Do you
know what? That's exactly what it looks like. Third person today to say that. It does. Brian
said it yesterday. Yeah. Three people today said that to me. What? Everything alright?
I'll put a picture up for you guys I don't think so
Good luck
Well I will
No
No you have to
for the pod
It's just
he's just got a little round
it's just like a circle
It's like a stamp
It is
It's a little stamp
but just the outline
ring
He was doing the tomatoes
How are yours?
Yours are looking
better than mine
Looking alright
I've had some
I know
I've actually had Yours are looking very when mine. Looking all right. I've had some. I know. I've actually had...
Yours are looking very...
When I popped round to Elliot's the other day...
I don't want to hear about this.
No.
They look...
They're very squashed together, let's be honest.
I think they haven't got much room to breathe.
Okay, but I've got six plants in that trough.
I know, but you've got it in one trough.
But you've got six in your one trough.
Yeah, that's true. I looked the other day. Thank you. I know, in one trough. But you've got six in your one trough. Yeah,
that's true.
I looked the other day,
thank you.
Alright,
nosy.
And mine have just grown,
the leaves are,
yours aren't very leafy.
No.
No, because you're meant
to cut the leaves off.
Okay.
As many spare leaves
as you can.
Side shoots.
Pardon?
Side shoots.
side shoots.
The bits that come out
in the middle, I've been breaking them off. The bits that are on the shoots. The bits that come out in the middle.
The bits that are on the side.
I've been breaking them off. I was told by
someone to do that. Monty Don?
No.
The female version.
No, it wasn't you. Oh, was it not? No.
Oh. Who was it? Ferris.
But my point
is they are very leafy.
Leafy off?
Oh, no.
That's it.
Wow.
I've got a question, actually.
Anyone who gardens.
So where we went away, some side shoots continued to grow
and they are now fruiting tomatoes.
But Monty Don said take off the side shoots because it's wasted energy
correct however i guarantee you on ours definitely from the side shoot bit i would normally have
ripped off there are tomatoes growing so where am i going wrong obviously i'm taking off the
wrong bit i think we should give monty a call go on him can't I haven't got his number really good story
but anyway
thanks guys
for
for
telling me what to do
you've
you've left me to it
and not
no help required
you haven't come round
and said
oh it's looking quite a lot
I know
I did think it looked a lot
but I thought
well
no you're right
but I've got
the tomatoes are coming
yeah lovely
but I feel like it's just a little.
Yeah, I just feel like all we need to do is thin it out a bit.
Yeah.
It's not a problem.
And those tomatoes will be absolutely beautiful.
Excellent.
Believe you me.
Beautiful.
Thank you.
Right.
Are we all sorted?
Because you need to keep going for a wee all the time because you're pregnant.
Are you all sorted?
No, I've just had my little wee.
I think I'll be all right.
If I need a break, I'll step on out.
Oh, good.
I need a break in 20 minutes.
Okay.
Very specific.
No, no, it's a nice time.
Any reason?
Drinks break.
Oh, right, okay.
We had a listener say,
please, I love scraping the barrel with Mark,
but could we please tell Mark
to stop slurping his drink on the microphone because it's driving me insane.
Now.
I get that.
All I'm going to say is it was only one person, but I'm just letting you know.
Okay, noted.
That's for the listener, not me.
That's Natalie slurping her wine
And now the water's all dripping as well
I wonder where you went
Oh, hello Eliza
Here she is
Hello
Alright darling
Yeah
Are you not hot in that babe?
She's wearing a whole full on tracksuit
Yeah
It's 100 degrees
It's proper teenage vibes
And a t-shirt underneath
And the scarf is a bit much
Shut up
What can we do for you? I wondered where you went T-shirt underneath. And the scarf is a bit much. Shut up.
What can we do for you?
I wondered where you went because every single light in this home was turned off.
Ah.
And see, that's what adults do.
It's really boring, but they go around the house turning the lights off,
whereas the children go around the house turning the lights on.
You don't pay for them.
Do you know what we saw the other day? We were looking for some new light switches.
Go on.
And there are ones that you can lock.
So you could turn it off and you can lock it.
That's very good.
So that someone else can't use it.
Or the key.
I'm not sure.
No, I don't think it was with the key.
So how do you lock it?
I don't know.
It was maybe like a clip or something.
It's just becoming a bit of a pattern.
You keep interrupting my pods.
Can I have a kiss
I think somebody's
after some residuals
Natalie
Google it
go and Google it
go and get a dictionary out
come here
not the favourite
parent tonight
is she
right goodnight
goodnight darling
night night Right, goodnight Goodnight darling Night night
What was you saying to me earlier about toilet rolls?
Oh, I just went to the toilet
After you'd been to the toilet
And I just can't understand people like you
That put the toilet roll on the wrong way
No, no, no
Hang on a minute with the wrong way.
I've just had a piss in the dark.
So I didn't see when Mark handed me the toilet roll what way it was.
Okay.
So what's wrong to you?
How do you explain it?
I mean, that's quite a picture you just painted as well because.
Well, I was on the loo.
Right.
I got onto the loo yeah i
realized there was no loo roll i said mark darling could you come and open the cupboard and get the
loo roll out yeah you handed me one yes and there's also just a switch that you pull right next to you
sometimes i sit in the dark i don't know why but but that's fine but when you've pulled the toilet
roll you know from pulling if it's coming over or if it's going under.
So over to me is the right way.
Correct.
Under, wherever I am, I turn it around.
Well, you don't.
Well, I do.
But that was just, I was rushing about.
We were coming up here.
If I, even in someone else's home, I would turn it around.
There is nothing that is one of my bugbears.
It really, really upsets me.
It makes me feel ill.
But I have to say, it's often like that quite a lot,
but maybe the kids take it on.
It's not me, I can assure you.
I suppose it's a bit of a 50-50, really.
No.
Well, it's absolutely a 50-50, but that's not, there is a right way.
I agree with you.
Do you agree that way? I do. Because I've never seen you put a toilet roll is a right way I agree with you do you agree that way
I do
because I've never seen you
put a toilet roll on
the right way
even in our bedroom
you always put it on
the other way
so the toilet paper's
going from the back
and if you
some toilet papers
there would be a
sort of a front
and a back
that's a
I mean
yeah
my mind is blown
07788 20 1919.
Which way do you like your toilet roll?
Which way is the right way for you?
I mean, it's not a biggie.
I'm not going to do a whole episode on it,
but I'd be interested to know your thoughts, please.
I've got a lovely message here from Charlotte.
Hi, Nat.
I was telling my mum about your podcast because I know she really likes you.
She's never really listened to any podcast but has decided to give it a go and she loves it.
She's been giving me updates when I see her as to which ep she's on.
So I think it's safe to say you've got another fan.
Love the pod, can't wait for the live shows.
Charlotte.
That's the sort of thing i like to hear introducing
it to different people and she's introduced podcasting to our mum isn't that lovely of
charlotte very nice excellent your mum likes the pod yeah i love it when i phone my mother-in-law
jackie well i say in-law with fiance but she is my in-law and I'll say you're right Jack
and she'll say oh yeah I listened to the pod but I had a bit of a shocker actually this week
because I spoke about myself and Mark and Joni going to London and taking Jackie with us
but I'd not actually spoken to Jackie about the fact that that's what I wanted to do.
So she's finding out on the podcast her plans for next week?
Yes.
So I need to be aware of that,
that when I'm really busy and I'm doing a pod,
when I'm speaking about people's plans,
that maybe I should tell them first.
I mean, that's generally what happens.
I know.
She took it very well and said,
well, I did, I heard about it on the pod this morning
but I did feel really bad
at least it was a nice thing
at least we didn't want to take her away
it wouldn't be a bad thing would it
no but you know
it's not nice to hear your plans on the podcast
so I do apologise for that
now I'm apologising to her on the pod
and not on the phone
and you've just been on the phone to her
bless her what have you been up to today sweetheart not a lot really no no i had to go out
made the kids fajitas that was nice oh they love fajitas yeah that was good although the famous
company that make fajita kits have now over complicated it
i think because i've never had to think about this before normally i've just bought a fajita kit
bought the chicken bought the peppers bought the stuff but there were like a variety of options on
the fajita kit today and i had a bit of a panic because one i thought well i'm not sure about that
one just different flavors like mild barbecue i just want the what when I think of fajitas
like the spicy fajita stuff like this why is it all different now I think the flavors have been
there for a while well I couldn't find like the original I know and I've done that so what's going
on my old isn't it I know but the last time we had fajitas, I found it a problem, finding the right mix. And the one I got, the mix was basically turning the chicken into chicken nuggets.
Oh, panko.
It turned into chicken nuggets.
The panko breadcrumb one.
What do you mean?
It's like chicken nuggets.
Yeah, they've got a breadcrumb one.
They look for chicken.
The chicken breast that I chopped up turned into chicken nuggets in a pan.
That's disgusting.
Do you know what it's actually like?
No, it's crispy chicken wrap, but I don't get it.
I was waiting for Eliza to say, this is different.
And then Joni to then go, oh, no, I don't like all that stuff.
But I didn't say a word to reset it.
Well, that's good.
But I just want the fajitas, how we imagine fajitas.
Why have they done that?
There's too many options.
And then what did you make?
What did I make?
A mess.
Oh, I did a washing up.
Oh, I made you some muffins.
You did?
Yeah.
I come here to my favourite chocolate muffins.
That was a by-product of not eating sour cream of the fajitas.
Oh, I see. So you had the sour cream left. And I thought, what am I going to of not eating sour cream with the fajitas. Oh, I see.
So you had the sour cream left.
And I thought, what am I going to do with that sour cream?
Oh, no, I'll do the muffins.
Oh, so good.
I couldn't have asked for anything more.
But, as we realised while we were trying them out,
once again, I left the sugar out of the recipe.
Well, it's not a bad thing at all.
No, it's interesting, that.
It is, really, because they're quite,
they're a sweet muffin,
aren't they?
I think it's the quantity
of chocolate
that goes into them.
Yeah.
Don't you?
Yes,
but it just goes to show.
I mean,
what's also strange
is you'd think
leaving out 200 grams
of sugar
would make a difference
to the quantity
of the mix.
Yeah, but they're still,
they're fucking massive. I know, but I
filled all the cups,
but I've left out 200 grams of an ingredient.
I know what you're saying. Yeah, that's quite a lot.
That's fascinating, isn't it? I know, but if you think
about it, when the sugar goes in,
surely that just dissolves. It doesn't make
much, does it? I mean,
it goes to show... It does
dissolve, because surely if you had
like a cup of boiling water
and you just kept adding sugar to it, what is...
Okay.
Wow.
The scientist has...
But it's not going to overflow, is it?
It's just going to keep dissolving.
No, I'd never thought of that.
Are you mugging me off?
No.
Yeah, you've just really mugged yourself off.
Well... It's No. Yeah, you've just really mugged yourself off. Well.
It's sugar.
Yeah.
I've never thought that.
I understand, though, your thinking.
That has blown my mind.
There you go.
But it's 200 grams of weight.
I know, but it's...
So where does that weight go?
Where does that go?
It dissolves.
But the weight must exist still.
It's like a model on a Zenpick injections.
What?
It just dissolves.
The fat dissolves.
You've gone off on a right tangent now.
I just think people enjoy that little analogy.
I think if you did, I think you should maybe text Natalie.
I've got a hair coming out my chin.
Always.
Well. I'll put it. A hair. But it's driving me nuts. Natalie. I've got a hair coming out my chin. Always. Well.
I'll put it.
A hair.
But it's driving me nuts.
Yeah, but you know I've got.
Is yours in the same place as yours?
Oh, no, mine's here.
And do you know what's so funny?
Go on.
I do this to try and get it out.
So do I.
And my old boss and very good friend, I often will send him a photo.
Who, Marlon?
Who?
Is it Marlon?
Myron.
Myron, sorry.
I thought I did well there.
I would be sat in a room like this at having a meeting
and I'd feel the hair and I'd go to get it.
You look like Jimmy Hill when you do that as well.
I was just going to say for the listener,
there's two women who are doing Jimmy Hill impressions.
I do. I was just going to say for the listener, there's two women who are doing Jimmy Hill impressions. But anyway,
and you know,
when you get into doing something and you don't realise you're doing it.
And I think after like a few months,
he'd be like,
Elia,
what,
why do you keep doing that facial expression?
And obviously it's because I'm doing that.
Not Jimmy Hill.
Who's Jimmy Hill?
Jimmy Hill was a sports presenter.
Find a photo.
But what I'm saying is, so now I will often, if I'm doing that, Look at Jimmy Hill. Who's Jimmy Hill? Jimmy Hill was a sports presenter. Find a photo. Find a photo.
But what I'm saying is, so now I will often, if I'm doing that,
because I'm trying to get the hair and it's right there,
I'll send Myron a photo and he thinks it's excellent.
He loves the face.
And we're both sat here doing it.
That's Jimmy Hill.
He just had quite a large chin, so everyone used to do a...
Oh, that is...
I've got to send that.
I've actually got to send that to Myron right now it is funny you said that oh my god it's funny that you mentioned him as i
was what a lovely fantastic what a beautiful presenter he was he was one of the good ones
wasn't he i never met him well i didn't him, but on the television he was fantastic. Yeah, okay, yeah.
How did I?
I thought he was great.
I'm sure he was.
I mean, it's a cracking chin.
Isn't it?
Anyway.
He looks a little bit like John Cleese.
Oh, do you think?
Or maybe.
John Cleese?
I don't know.
Do you know who John Cleese is?
Yes, thank you.
Go on.
Just check in.
Sometimes you have to clarify these.
Go on.
Who's John Cleese?
Forty Towers.
Thank you.
Who did he play in Forty Towers?
Basil.
Okay.
All right, just check in.
Gosh.
You know.
And also, I really want to see that play.
Oh, yeah, it's in the theatre.
I can't believe we've not gone.
Yeah, no, it's true.
It's a shame.
What play?
The Forty Towers in the theatre.
Sorry.
It's like being in Panto.
Yes.
It would be really good.
Is it still on?
Yeah, a few of them have gone tonight
I said let me know
Let me know if it's good
Because I'd really
But it's apparently coming to an end soon
So if we want to do it
Oh come on
We need to go to that
Yeah we'll come back
Only Fools and Horses
The musical is back this year
It is
We're going to take the girls
Joan is obsessed
Joan is obsessed
And she hasn't even seen it
Well I think it's a 12 plus
So what do you do there
they're not going to
not let you in are they
chunky shoes
yeah
couple of stilts
flat cap
she can be away
well you're saying
she's got the outfit
she can just go into her briefcase
they're not going to
it's distract everyone
wouldn't it
yeah
no I don't think you can do that
sorry
I don't know we'll have to check it out you're still doing a Jimmy Hill it's like I'm talking think you can do that sorry I don't know
we'll have to check it out
you're still doing a Jimmy Hill
it's like I'm talking to someone
sorry
now she's mentioned the hair
I know
you can't stop
once you start
you can't stop
well go and shave it off
no I don't shave it
I have to pluck it out
shave it
I haven't got a beard
you bought my razor
the other day
that wasn't for my face
what was it for
no no
I think we should clarify
What was my
I want to know what my razor was used on
My undercarriage
Shut up
What, you used the razor
He uses it on his face
No, you didn't do that
You didn't
You said it was
No, you said it was your arms
It was my underarms
You're lying
She's lying
It was your underarms That is Well, I don't know if it's my underarms. You're lying. She's lying.
It was the underarms.
That is... Well, I don't know how much worse, actually, if you think about it.
You can't use that and then put it on your face.
Well, I'm not going...
I'm going to have to change the blade now.
Well, keep the blade and then when Nat needs it...
Yeah, that's true.
It's probably blunted.
Men's razors are so much better.
But why is that?
Is it...
Men, of course, like, of course, the hair... Men's razors. So much better. But why is that? Is it, have they got-
Men have coarser hair, because they're generally just shaving their face, and their hair's a lot coarser.
No, I know, but why are our razors weaker?
It's weird.
Because of the coarse hair that men have on their face.
I know, but my hair down below is very coarse, so I want to use a better shaver.
I've got something in the shed you could try.
Why have you got that in the shed, you weirdo?
That's what I'd want to know.
I think he's talking about his strimmer.
Yeah.
Oh, okay.
What was you thinking about?
I don't actually know.
I've got a little message here that I thought would be good to chat about whilst I've got you in the room.
Who's you?
And another person.
You, darling.
Oh, me.
Okay.
Have a little listen to this from Shell Bell.
I don't know why her name is Shell Bell.
I don't know if she was born Shell Bell, but that's her WhatsApp name.
Hi, Natalie.
Michelle here from Billericay.
Got an episode suggestion for you.
I know you've had loads, but this one might be quite good.
Assembling furniture.
Do you do it yourself?
Pay for somebody to do it for you?
I'm one of three girls, the youngest in fact.
Our dad taught us well. We can assemble practically anything. Today we were totally beaten. We tried
to build my four-year-old daughter's wardrobe. We followed the instructions, did everything right,
but we didn't anticipate how heavy the damn thing was and it ended up collapsing
anyway got onto the company they have a solution of which I'm really grateful but my question is
do you do it yourself pay somebody to do it for you do you work well with your partner or in my
case my sister are there any arguments I do think at one point she said to me well I was going to say
do the screws and bolts fit the given slots are the numbers on the pieces clear enough
what are your thoughts um I mean for us first time ever we were beaten absolutely gutted but um hey
ho never mind don't give up again. There's always a solution.
Thanks, Nat.
Well, I thought I'd have to bring up the subject of the furniture building because I am so bad.
In fact, I'm lazy.
I'd go as far to say as I have absolutely no interest in it.
I don't want to try it because Mark does all of it.
Don't you, darling?
As Jack does all of it with Elliot.
There's nothing new in that, is there?
No, but I have to say once I bought a little rocking chair
for my friend's little boy and I think I'd asked Jack,
I can't remember, but it was then during the day,
and I needed to take it there, and I put it together all myself.
Did you?
I promise you.
That's really good.
Like a proper little wooden rocking chair for a child.
So you used a…
I just got a screwdriver, and I followed all the steps, and I did it.
And then Jack was like, so you can do it.
And I thought, oh, no, I've made a rod now.
But no, I did actually do it, but I would never choose to do it, no.
Got no interest whatsoever.
I'm really impressed that you did that.
I don't think I've ever...
That was a couple...
That was a few years ago.
I don't think I've ever built anything myself.
I would pay someone to do it, not do it.
Yeah.
Well, the thing is, in this day and age, a lot of things you buy i mean you think what are you
buying well you're buying the parts yeah we have actually spoken about this yeah because you used
to buy things and at least the sides would be together or i mean what do they do in a factory
these days they make parts and anything you buy the thing that my mum's got joni for her birthday she was describing to me
does she know about it yet does she know she's bought it yet my mum yeah she does no you know
and i spoke to her today about this before it's been on your podcast right so all bases are
covered good no but my mum quite rightly said oh it's going to be quite a big parcel.
You know, it's this big.
I was like, no, it'll be flat packed.
She's like, do you think?
I was like, absolutely.
Because the whole thing it goes with is flat packed.
And that's just how it is.
It's because of the cost of shipping these days
because no one goes to a shop.
So you have to make it possible to send it.
I go to a shop.
Well, and the trouble is most of the stuff you buy in the shop so they can post it is also flat pack so everything's flat pack everything
you buy now we bought um well we kindly got bought and my nursing chair and we put that together a
couple of weeks ago and we put that together no i interfered and it ended up in an argument okay fine because i said it wasn't
right right so that's why it's best i just shut the door and let jack get on with it because we
will always argue um but that had like the sort of the base the base of the chair was one piece
yeah the back of the chair was one piece you just had to add the arm so it wasn't too
wasn't and put the back on the base.
So it wasn't the whole chair.
That wasn't too bad.
The worst thing...
Well, since we lived here,
I would say the worst thing we bought
that you had to assemble...
Oh, hang on.
Can we guess?
Yeah, go on.
Is it still here now?
Yes.
The worst thing to assume.
It's got to be the pool table.
Ah.
Was it the pool table?
Yep.
So pool table and then it flips over and it's an air hockey or table tennis.
That is an example of what had they done
when they manufactured it.
I mean,
I have to say with your hands
and your talent,
I don't know why we bought anything.
You could have made it from scratch.
Well, I may as well have done
because that was ridiculous.
It was ridiculous.
And what's worse
is it came in a huge box
and it looked like all you had to do was stick the legs on.
And you really did.
So I left it to the night before.
Christmas Eve.
It was Christmas Eve.
And I thought, do you know what?
I've got to have this huge box in the garage.
It's just going to be at the table top.
Yeah.
Obviously, it's a large item.
It can't be in the house beforehand.
It has to come in on Christmas Eve
we did the usual Christmas Eve stuff
as a family
kids had finally gone to bed
right let's go and get this in
so I had to get a pallet truck
to wheel it in
because it was huge
unboxed it
and it was like in component form
so every single bit
to the extent
I think we were up to about 3 o. To the extent that you had to...
I think we were up to about
three o'clock in the morning.
You had to glue bits
and screw them.
I had clamps.
I mean, it was like,
I turned the room
it went to
was like a workshop.
And this thing went to get,
it took hours.
Father Christmas
didn't have enough time
to put it up.
Hours.
She left it.
It was a long time.
Very long time.
What's that you've brought in?
A water.
No, what is that?
No, what is it?
Ow!
Oh, my God!
What's that?
Oh, my God.
Are you all right?
Mark, what's in that glass?
Stop this.
It's fizzy.
Is it Prosecco?
Yeah.
Right.
You've run out of red wine,
so you've poured yourself a pint of Prosecco.
It's not a pint.
I'm taking a photo of that.
No, it's flat, so it doesn't really count.
Just for a moment, let's have a chat.
If Mark fancies a drink, he has many nights when he doesn't
and he has a herbal tea and what have you.
But Els, am I wrong in saying that have you ever met someone
who drinks the most random drinks?
I mean, it was probably two months ago or six weeks ago
when you sent me a photo of him
with a bottle of mulled wine
drinking it
cold
because you obviously
had no other wine left.
It was lovely.
It's only like 6% as well.
It's lovely.
It's good.
Healthy.
It's bizarre.
Alright.
I just fancied some mulled wine.
Yeah, I know.
It's just
Do you even like Prosecco?
I do.
Do you know what?
I do, actually.
Yeah.
I actually really do quite like it.
Oh, that's good.
I like champagne.
Because if I drank that now, I'd be flat on my back.
Absolutely.
Oh, my heartburn would be so bad.
Oh, how's the heartburn going?
Really bad this week.
It's just sort of happened.
I think his hair's growing now
and I don't,
I think you're in for a...
I thought you meant Mark.
You were looking at Mark.
Well done, Mark.
No, I'm thinking of the little baby.
Bit of a hair-themed episode,
isn't it, this?
Having a hair-raising experience.
Why do you always, can I ask, when you come in here,
stomp your toe?
Stomp?
I don't.
Oh, stomp, stomp.
Stomp your toe.
Because there's lots of spindly little metal bits to.
Sorry, talking of mispronunciations.
Again.
This is one of the
Most fabulous messages
This is from Manda
Hi Nat
Really liking the pod
You really cheer me up
Just listening to the latest one with the nieces
The mispronouncing conversation is very funny
And reminded me of a very
Embarrassing time
When my daughter was at nursery and on
Monday morning they were asking the children what they did at the weekend and to draw a picture of
it she drew mummy and daddy in the garden and when they asked what mummy and daddy were doing
so she could write the caption underneath she said mummy and daddy was fucking in the garden the truth being
we were digging
with a fork
and my husband
had told her
that he was
forking
the garden
there's two sides
to every story
well this is brilliant
she also said
she also once
sat in the harvester
when she was
about three
and she told
the waitress she would like
spaghetti bollocks nays thank you manda they're brilliant they're brilliant oh um i don't know
how i didn't bring this up last time but my very dear friend kat obviously listens to the pod
i heard you'd stop listening actually so I hope you
listen to this one
we were in a lovely restaurant
for Christmas last year
we'd sort of had a whole day there
we sat and we were wanting to order
pick a bits we were looking at the menu
I can't remember how it came up and we went to the toilet
and we were chatting
and then we come back and we're talking about the food.
And she said, what's the horse divorce?
I have never.
Did someone just let a balloon?
What on earth was that?
Horse divorce?
People don't need to hear that.
No, but from now on.
The horse divorce.
I mean, and we are are talking we're talking about a
woman who is very articulate yeah very successful she says words that i don't know the meaning to
so this is very out of character like to a whole i'm talking she could have a say four sentences
and there will be a word in that i don't understand the meaning and it's a bit of a joke. Hors de Vos.
I love it.
I once ordered a minute steak and got in trouble by the landlady
and he said, it's not minute, dear, it's minute.
A minute steak.
A minute steak, yeah.
Well, for me, Hors de Vos tops it.
Well, I'm telling you now never again
will it be an hors d'oeuvre
for me
it's going to be
a horse divorce
yeah always
a horse divorce
love it
and it also
is so camp
and up catch street
yeah
I love a horse divorce
but yeah
the fact that it's
come out of her mouth
is even
is even better
fantastic
so I've outed you there, Miss Articulate Catherine.
I've got a very good discussion point here
from a very regular listener
who is named in WhatsApp as Harry Busting Cabin Crew.
This is the question from Harry.
Here we go.
Hi Nat.
It's a very random question, this.
It's got nothing to do with anything you've spoken about.
But I just feel I have a burning desire to ask you girls this question.
So I've just come back from the gym and I was listening to the podcast.
I absolutely love the podcast, by the way.
I'm in the changing room.
I don't really use it for other than to keep my
locker stuff in the locker um and use the toilet some people have a shower that's fine i don't i
don't feel comfortable using the shower there i'd rather just wait till i get home use my own shower
um some people feel very comfortable using it to the point where oh billy's got his willy out and
i just want to know if if because a lot of people do it,
young, old, they're just there flaunting it all,
with a towel around the neck, not even around the waist,
where they could just, you know, have a bit of decency.
But do women do it as well in the changing rooms?
Do they just get absolutely stark bollock naked?
Yes.
Not bollocks, obviously, stark tit naked, I don't know. Or bollock naked. Yes. Not bollocks, obviously.
Stark tit naked.
I don't know.
Or stark flange naked.
That's a funny word, isn't it?
Flange.
I don't really have much experience with the Never Regents for Women,
so I'm part of flange.
Yeah, just wondering if it's something that happens in the ladies' changing room or not,
because I don't feel quite...
They might feel comfortable doing it.
I don't feel comfortable looking at it.
I hope you had a lovely holiday.
Glad that Joni got to go in the water.
Really smiled when I heard that.
So yeah,
you've saved your break.
Keep it coming.
Absolutely love it.
Thank you.
Bye.
Oh,
Harry,
lovely to hear from you.
Honestly,
I do feel like we're mates.
We've got to meet up at some point.
This is a fantastic subject.
You're right, Harry. Honestly, I do feel like we're mates. We've got to meet up at some point. This is a fantastic subject.
You're right, Harry.
People in the women's changing room wonder about stark tit naked.
Yeah, why is that?
So can I tell you something about me?
I don't, if I'm getting changed or whatever, I don't go in a cubicle.
I don't care. I'm getting changed or whatever, I don't go in a cubicle, I don't care.
I'm not flaunting it.
I'm not wandering about.
But there are people that are actively,
they take pride in flaunting their stuff.
I would still like have my, I'd sort of towel round,
maybe do one bit.
So when are you talking about?
Where are you?
We're in the... Just set the scene.
We're in the changing room of a swimming baths or gym okay let's just tend to say but the one that we go to
has got little cubicles it has right but if you are upstairs and you've used the gym yeah it's all
there's no cubicles or like a spa always at a a spa. Always at a spa, you will have just lockers.
Yeah, yeah, yeah.
And a couple of benches in the middle.
But you'd have a few cubicles as well.
Okay.
But, yes.
So when you used to go to the gym all the time with Brendan.
Yes.
For instance, you would have seen.
Yeah, it was like a communal changing room.
Yeah, there you are.
Yeah.
So did you, were you happy to come out and sort of put the towel in between your legs,
rub your balls?
No, I'm being honest, sort of people are shameless in there.
Interestingly, everyone sort of kept themselves to themselves and...
So you didn't see any old men wandering about naked?
Yeah, I would say the majority.
We're just getting changed, so no one's really sort of looking.
No one's, like, looking at each other.
No one's, like, no one's, everyone's just getting dry.
Ah, but I feel like.
No one's wandering about, like, showing anything off.
I feel like some people.
No.
A flogging it.
No, but even then, I do, like, what is the need to stand there, legs akimbo, wiping yourself, like, clean drying yourself?
Well, that's a bit.
But that's what you're doing.
You know, if you're drying yourself.
Understood.
Yeah.
Just sort of do it.
Well.
Or like have the sort of a towel or you've got a dressing gown on and you're.
Why do you take your dressing gown to the gym? I don't go to the gym. You go to the spa you've got a dressing gown on and you're why do you take your dressing gown to the gym i don't go to the gym you get a dressing gown oh i see what you're saying
and then i'd sort of use a towel maybe put your knickers on yes and then you've maybe got you
know then it's just a little bit out but i also find a lot of like older women do it more this
is what i'm saying i feel like it's the older generations which is which i don't think the younger generation i don't think being sort of
confident in your own body is a bad thing i completely agree with you but why is it in those
that sort of yeah um space is it so acceptable if you went to where you were saying that you
take joni swimming for example you wouldn't do it there. No.
You wouldn't just leave the cubicle door open.
No.
You would actually close your cubicle.
Why?
Is that not in fear of perverts looking at your kids?
Well, also it's unisex, the changing room we're talking about.
Fair.
But when you're in a spa, it's all women.
Yeah, no, that's fair. When I'm in the gym changing room or have been, it's all women. Yeah, no, that's fair. When I'm in the gym changing room or have been, it's all men.
Yeah, no, that's true.
Fair point.
Yeah, it's an interesting one, that.
It's a good one.
Thank you, Harry.
I mean, we haven't really got an answer, but you've got ours.
I haven't really thought about it, which also in itself is interesting.
I can't imagine you coming out of a sauna
or what have you
in your swimming trunks
having a little shower
and then standing in a
public
communal area
with everything out.
But maybe I'm wrong.
I'll be completely honest.
So when I've been in that situation
I've had a shower
in a little cubicle shower yeah
um i've put a towel i've turned the shower off made a start drying myself put a towel around
my waist got into the communal area and then usually i'm surrounded by other people in various
stages of either drying or getting changed or whatever, probably aware that there are people with like no clothes on,
drying themselves and what have you.
And I suppose the way I would describe how I do it is I'd sort of modestly
dry myself.
But there's obviously a moment where you've kind of got to have,
you sort of run out of arms.
Yeah, you've got to.
So at the point where I've got to put my boxers on.
You just drop the towel.
Yeah.
Lovely.
Wish I was there.
Oh, dear.
Once again, always lowers the tone.
I was thinking a great pair of you.
No, don't include me in that.
I'm quite matter-of-factly explaining a situation,
and she lowers the tone.
No, it's nice, though, isn't it?
Bizarre. Interesting question, that. matter-of-factly explaining a situation and she like lowers the tone no it's nice though isn't it bizarre interesting question that never never really thought about it so i get it but it's it
is a bit of a bizarre situation but i tell you what harry i get it you don't have a shower in
there it's not your thing you get you use the gym you have workout, you might have a wee and you go home. So put your, what do you call those things?
Talking of, what's this thing?
Oh, put your blinkers on and head straight out.
What's this thing?
I know, I was going to say put your side eye on.
I'm going mad tonight.
What have we all been up to this week?
I've been super busy and you've been with the kids more than me this week.
Yes.
You took them out for dinner, didn't you?
I did.
That was lovely because I met you afterwards.
You did.
That was after an interesting little experience.
Go on, share the story.
Oh, share.
This really annoyed me, actually.
Go on, share the story. Oh, share. This really annoyed me, actually. Go on. So, we've been on holiday, very aware that I then disappeared for a week at work.
I know, it was actually for the kids.
Rubbish.
Not doing that ever again.
Never doing that again.
Anyway.
No, I think it's important to talk about that.
I think when you go away and spend a family week together.
Living in each other's pockets.
Yeah, and to then just not be around for a week.
Yeah, it's very strange.
It was quite hard
for the children
and you probably
and me
I was relieved about it
to be honest
shut up
alright
but for me it was tricky
no seriously
when we schedule
next time we schedule a holiday
A it will be longer
and B
I will make sure
I don't work
we'll schedule the holiday
so I don't work
immediately after
but even if you do
but not a long not going away for five days.
We did.
We missed you terribly.
We'll improve that next time.
We won't schedule it in the same way.
But we're learning.
We're learning all the time.
It's very structured, isn't it?
It was a bit odd.
It's very organised.
It's got to be organised.
It's got to be.
But anyway, that was just, do you know what?
It was the nature of where I was working, where Natalie was working.
We squeezed a holiday in and we did squeeze a holiday in, not real at the time how busy we were going to be anyway yeah i went away
work lovely nice time away at work but missed the kids terribly and natalie a little bit and um
we're then very aware that the whole parental thing and the dynamic of you know
how it shifts
and stuff
we've been living
in each other's pockets
it's been lovely
I disappear
so
Monday
day off
loads of stuff
to do at home
I thought dinner
do you know what
we'll go out
it'll be like being on holiday again
I was at work
yeah you were at work
I thought do you know what
tonight
now I won't cook
we'll make
a little
we'll do something.
It'll be nice.
Eliza was excited.
Joni was excited.
Brilliant.
It's nice.
They love going out to eat.
Yeah.
It's nice that.
It's not a stressful thing now.
Not at all.
We're through the age of stress.
Absolutely.
We're through that.
So they actually look forward to choosing where they go in.
Bully for you.
You're just starting it out i
can't wait to take my little nephew out for so good anyway and the other one and and what the
other one i'm building a railway for currently so i don't feel guilty in saying that we saw alfie
didn't we on facetime last night he showed us all what he was building you wait till next year
when that railway is done he's gonna love it it he's going to love it yeah so we go
I thought
we'll find somewhere to
eat
live in a lovely area
we'll go to a pub
I thought of a pub
I thought it was a nice thing
I thought it was a good idea
because it's on the river
Joanie knows it
because
it's a funny thing
at the moment
she's broken her arm
so she can't ride her bike
but the last time
we went on a long excursion,
we actually rode our bikes to this place.
Oh, yeah, I remember.
It's beautiful.
It's a lovely place.
I know.
I've been going there for about 20, 30 years.
Indeed.
So I thought, well, Joanie will like it.
She knows it.
You know, we'll go for dinner.
Easy.
And an easy menu.
It's just a pub.
It's nothing special.
Nothing special.
It's got, I have to say, the menu, not if I saw any of it,
but the menu has got an edge over a lot of these.
Yeah, because you've got a few different options as well
when you've got picky bits.
Absolutely.
Pause divorce.
Pause divorce.
It's actually cooked as opposed to stuff that goes in an oven.
There are various. I'm not sure about that. Well, a lot stuff that goes in an oven there are various
I'm sure about that
well a lot of it goes in an oven
but there are certain chains
that
yeah it's not the best
but it'll do
it'll do
I even booked a table
wow
right
so I thought
I'm not going to muck about
I thought right
do you know what
Eliza was really excited
she was like
that's a really good choice
because we spoke about other places
we'll go there
we go in
it's a Monday night and it's a monday night
and it's a pub a huge pub loads of spaces to sit yeah walk in so i booked a table there's a little
sign that says please wait here to be seated oh there's a selection of people at the bar with
their menus in their hand ordering food okay one bloke working his what's-its-off behind the bar with their menus in their hand ordering food. Okay. One bloke working his what's-its-off behind the bar trying to serve.
And I'm thinking, okay, right.
So the whole booking thing, not necessary.
Because it's a Monday night.
It's a pub.
You find a table.
There are menus on the table.
You look at your stuff.
You go to the bar and you order.
There are people ordering at the bar as I'm walking in.
I can see that.
Eliza, funnily enough, being very by the book, sees the sign.
Daddy, we've got to stand here.
Wait to be seated.
I said to her, no, not tonight, darling.
It's really quiet tonight.
We can't just stand here waiting.
The poor man's really busy.
Obviously, all these people are just sat on tables.
Let's go and find a table.
We'll look at the menu.
We'll order.
Yeah, lovely.
There we go.
Prior to sitting down, by the way, I've gone around the other side of the bar just because I'm aware I've booked.
And I sort of out of courtesy wanted to say, hello, you know, I've booked.
And do we just sit anywhere?
Yeah, lovely.
No, nice.
Etiquette. The only other staff member present public facing
as I'm walking
towards the bar
goes can't serve you
sorry I'm just doing
the dishwasher at the moment
sorry I can't serve you
and I sort of
I was a bit awkward
and I said oh well that's alright
and I have to put your reg
on a little
so I said no don't worry
I can see you're busy
I'm just going to put my reg in
so I'm putting my reg in
that's that job done
what's that for
because they're by the river
oh
as well
because of the location.
Yeah, people park there to go down the river, et cetera.
Sightseeing, whatever.
Dog walking, whatever.
I think I might even have said, don't you worry.
I'll just put my reggie in here.
We'll go and sit down.
We'll find a table ourselves and we'll, you know.
So golf.
Reading the menu.
Girls looking at the menu.
Choosing what we're going to have.
A staff member comes to sort of walk past.
She's been walking up and down serving food.
So all these people have gone up from their tables to order at the bar.
She walks past our table.
She goes, sorry, guys, you can't just sit there.
You can't just sit anywhere you want.
So I sort of casually sort of look around at the empty tables surrounding me.
So I'm so sorry.
It's just, yeah, when you come in, you've got to wait to be seated.
You've got to wait for us to seat you.
We just happen to have sat on a table which has got the cutlery already laid on a napkin,
which is what differentiates that table to the table 10 feet away in the pub,
which doesn't have the cutlery on a napkin.
So that's where we've gone wrong here.
I've made a mistake here.
I've chosen a table which has already got the cutlery on the napkin.
What does it matter?
Well, in their world, clearly it's a big deal.
Okay.
If I'd sat on the table 10 foot away, no one would have said a word.
Well, you said that you don't know.
Don't know what would have happened.
So I said, sorry, I'll be honest be honest we came in everyone was busy serving i you both of you was busy
serving uh we just wanted to sit down i went for kids you know we just wanted to sit down and look
at the menu and but what happened obviously you tell us we've got to go yeah well this table uh
could be booked and uh could be busy tonight so i look around again 20 No one in there 20 tables Surrounded in this table
Okay
I think clutching at straws really
So
I said okay well
You go and have a look
And let us know if you want to move
Which we would have done
The woman goes off
But the trouble is
Poor Eliza now
Is like
A bit like
Oh that was awkward
Because it was a very awkward exchange
Between a staff member
And a customer
The opening conversation
The first thing
she said to me is quite aggressive very aggressive i can't serve you i'm doing the dishwasher yeah
well fair enough i can see that i'll just put my reg in the thing second thing you've said to us
is you can't sit there you've got to ask us you can't just sit down we would have been there still
stood there if we've been waiting so she comes over with her notepad hi uh what can i get you i said before we you know is it okay for
us to sit here she's yeah it's fine the thing is you when you come in you know you've got a book
to be in this area so well actually i have booked a book for six o'clock now that threw her she
wasn't too sure at that point oh okay so i did book but there was no one
to say when i came in there was no one serving and the first thing you said to me was you couldn't
speak to me because you were doing the dishwasher so i've just sat down and she had a conversation
and and i thought it was kind of irrelevant because you're obviously so quiet it doesn't
matter that i've booked you know you know whatever she turns to eliza and goes okay what drinks can i get you
so eliza orders a drink eliza orders a sprite and no lemon i then turn to joni joni what would
you like darling and she very nervously because it's a bit awkward it's an awkward atmosphere
she almost whispers i'll have an apple tizer please but really quietly so i sort of said to
said i had an apple tizer please but she wouldn't have heard
and the woman turns around to eliza and says uh no lemon was that and i thought hang on a minute
i've just spoke you you're absolutely ignoring me and then she looked at me and said i'm sorry what
what did you say wow so i turned so i've been for okay she's fucking lucky, aren't we? All right, okay. We're playing that game now, aren't we?
I would have gone in.
So I thought, right, okay.
Joni, what did you say?
Tell the lady what you...
Joni said, I'll have an appetizer, please.
I said, I'll have an appetizer.
And she said to me, what do you want?
They have water all the time, by the way, at home.
In case you think they live on fizzy drinks.
They don't.
Yeah, they're very good.
No, treat.
They're treating themselves.
Joni's lashing out.
She's having an apple andaltop sorry what's this
keep drinking your Prosecco
how's that Prosecco go down
very well
he's slurping again
get on with it
so Joni says
I'll have an appetiser please
and she suddenly heard that
miraculously
she turns to me
what do you want
I'm alright thank you
she goes off
well do you know what was a shame we've gone out and we wanted to have a nice meal and it really
affected both our kids and i'm not being like i'm not being over dramatic here but the whole i mean
we're in a pub we're just in a pub it could be any of the pubs near us we're so lucky we've got
so many places like this yeah and yes they're obviously short-staffed
but don't talk to people like that it was really bad i have very rarely complained ever yeah no
you are i'm very tolerant you would what you die if i moan i i want to crumple up and hide yeah
but this was ridiculous the way i was and the fact when I was ignored
about the drink
I just thought
oh okay
it's just
at that point
I thought
I'm giving up now
this is ridiculous
so then what happened
well the girls
were really awkward
all of a sudden
the atmosphere
soaked out of everything
we're in a quiet pub anyway
there is no atmosphere
Eliza's upset
I'm upset
the way I've been spoken to
Joanie bless her
is awkward as anything
and is trying to make light of things
and try and be Joni
and be sort of upbeat
and make the most of it
so I said to her
I turned to Eliza
and said
I don't want to eat you
and Eliza was like
no me neither
this is terrible
she is so rude to you
and I thought
well there you go
the 13 year old
just picked up on it as well
we've not even had a conversation
but Eliza's like
that's ridiculous
Joni's like
yeah she was a bit rude actually when she ignored you and I thought well it's not just me then picked up on it as well. We've not even had a conversation, but Eliza's like, that's ridiculous. Joni's like, yeah,
she was a bit rude actually
when she ignored you.
And I thought,
well,
it's not just me then.
So straight away,
me and Eliza,
both on our phones,
where are we going to go?
And I said to Eliza,
the thing is,
I can't think of anyone near.
Eliza had a brainwave.
Lovely restaurant.
Mark and Arto's.
Absolutely.
I want to give a shout out
to Mark and Arto's because I'll tell you something now.
Hoddesdon Town, been going there for over 20 years.
You walk in there, the lovely man is still the same and he can't wait to see you.
Oh, he's been there for so many years.
He can't wait to see you.
And yes, it's just box standard, lovely lovely food you know what you're getting it's like a
pizza express type place but independent oh it's just fantastic go on and what i said to eliza i
was like that is genius and i thought do you know what i know we will turn up they could be rammed
and they'll squeeze us in so i said to eliza that is genius that is such a good idea of course eliza
joni's then saying,
where's that?
We've been going,
I mean,
I've been going there with Eliza
when she was dinky.
So I said to Joni,
drink your drink.
Eliza,
drink your drink.
We're off.
So when we come back over,
didn't she with a notepad?
She said,
hello,
you decided yet?
I was like,
yeah,
we have decided.
We're going to go actually.
So we just need the bill for the drinks.
She was very taken aback by this,
but it made a point, I think. So she then need the bill for the drinks. She was very taken aback by this.
But it made a point,
I think.
So she then brought the card machine over,
but it doesn't end there.
Because now I could be slightly being a bit over-skeptical here,
but I don't think I am.
Go on.
So the card machine comes over.
Having just said a dollar each,
she had to go off,
get the card machine.
Card machine comes back. You're playing by card
It's like
Whilst holding the card
Yeah I'm playing
Playing by card
Yeah
Most excruciatingly slow
Input of the amount
Right okay
Yeah still playing games
I'd have just got up
And walked away
I should have done
But anyway
When the drinks arrived
Yeah
Not even drunk the drinks
no agreed
and then walked
and that's where you're a stronger person than I
but
money goes it
right there you go
it's whatever it was
right lovely
touch it
oh I'm so
just gotta go and
so I've got the wrong
got the wrong machine
I'm just gonna get another machine
okay right
she's really taking the mickey now
off she goes
oh no then there's something else going on okay I thought okay right She's really taking the mickey now Off she goes Oh no
Then there's something else going on
I thought okay
A few minutes go by
No
Card machine
Card machine appears now
I mean I should have gone by now
But the card machine
I mean I can't advocate
Walking off and not paying
Card machine comes back
Inputs
I mean come on
I mean you've got other people
You're so busy aren't you
Hurry up Put the numbers in But oh no all of a sudden All the time in the world now To enter this amount inputs. I mean, come on. I mean, you've got other people. You're so busy, aren't you?
Hurry up.
Put the numbers in.
But all of a sudden,
all the time in the world now to enter this amount.
Yeah.
I mean,
there's 10 seconds
between each button press.
Car machine offered up.
Pressed them.
Paid.
Out.
Went to Marco Nato's.
Best meal.
Walked in.
Greeted.
Eliza loved it.
The girls loved it, Natalie then was able
to join us.
I then joined you.
It was such a nice night.
I was on the way home from work.
He said, I'm in Marcinato's.
I said, oh, can you order me the old Polo penne pasta?
I said, I know exactly what I want.
I said, this is excellent.
Get in there.
I'll get a big cuddle from the manager.
It's just lovely.
You know what? It's not the best food
in the world
but when you've got
nice service
it makes a difference
and you know what you're getting
you know what you're getting
and Joanie said
I promise you
she looked round
and she said
daddy
this place is so busy
and there's only
two men
working here
and we've already
got our starters
and that was within like 30 seconds of being there.
And it was the service.
I walked in and they...
Now, do you know something I will say?
I've got a caveat list with...
I've worked in the service industry.
I've worked in restaurants, worked behind the bar.
I get it.
I'm not naive.
I'm not in any way talking from some position where I don't understand that.
No, I know.
But in this case, she had an attitude with you.
But you're absolutely right.
It is not my fault that that person is unhappy in their place of work.
And I've got to say, in this day and age,
when you're working in that environment and you're serving people,
you can't share your problems with the people.
Completely, completely agree.
We had the same in the same pub.
Yeah, so I can't wait to hear about this.
Do you know what?
It's actually so long.
This was me with two friends.
It's such a long story.
But when you said to me about it, I came back.
And obviously you hadn't told me the story because I've not seen you.
And basically it was like a Wednesday afternoon. it i came back and obviously you hadn't told me the story because i've not seen you no and basically
it was like a wednesday afternoon again wasn't even school holidays it was there was four tables
in there same situation waited waited waited waited waited got sat down ordered some drinks
took ages to come the girls had ordered a bottle of wine obviously i wasn't drinking it
even just by the and it's a sunset so it was one that i like i said it tasted really funny i smelt
it it smelt disgusting it was very odd waited about 10 minutes for someone to come over to the
table to be able to question it that it was smelt weird but also it was different to the one that
was on the menu so then so then when so my friend went up to the bar and asked to you know could
they change it it didn't taste right yeah they then said they don't and it was obviously not
the one that they'd asked for so basically this was just some random bottle that had clearly been sat. Do you know what I mean? I do, yeah, yeah, yeah.
Anyway, it was a real series of events and it all just went a little bit wrong.
Yeah.
My friend was by no way rude to her, but just gave her some constructive feedback of, you know,
if you could have just let us know if you didn't have the bottle or, you know, as you would.
Not at all rude. Could we get someone to take our order? We've been here a little while. have just let us know if you didn't have the bottle or you know as you as you would yeah not
not at all rude could we get someone to take our order we've been here a little while you know we
just want to speed it up a little bit we're just here for an hour for lunch the manager came over
to our table he crouched down into my friend's face right with his hand and he said, I just want to give you some feedback.
I beg your pardon?
I promise you, the manager said, as your customer,
I just want to give you some feedback.
But the way that you just spoke to my member of staff was really unacceptable.
Wow.
Well, I have never, I had to state, because again,
my friend deals with these situations in a very, very,
couldn't be a better person.
And I thought if that was me, I would have lost my head.
Yeah.
And I just thought, you're the man that you're coming to
us and saying you're trying to give us feedback so then my friend went back and said okay could
you explain why and i will give my feedback and it was like they were having this whole like
coaching set like it was oh you want it to see oh my god i i've never known anything like it. And again, we paid our way and we left.
But she did actually do a really strong review.
It was, I was mind blown.
And actually she really, again, my friend was really upset.
You could see, you know, like when someone's face really changes.
Yeah, absolutely.
It was really, really bad.
Really bad.
The moral of the story, genuinely,
it's all about the people.
Totally.
I'm not saying the food doesn't matter.
No.
But I've been to Michelin star restaurants
and I love my food
and I will save up
and I will go somewhere and spend a hell of a lot of money on food.
But if the head of house, if that staff member isn't right,
the day is not right and it makes a huge difference.
Yeah.
But even this, they then changed our waitress to another waitress
my friend had a little girl with with her the waitress made no interaction the first one
it was just pure attitude from the beginning and didn't misery didn't want to be there
the next waitress the whole experience changed she was interacting with my friend's little girl
you know you've got your juice again and it was just completely different but when you have a staff
member who is interacting with you it lifts the mood which means then you're all enjoying the
experience it's all about this it's all about that it's about the whole experience it's not
just about the food no the food i could see people eating looked great. I have to say, very quickly, a shout-out.
There are two people front of house that I want to shout-out to.
One, your dad took me to a beautiful restaurant called the Boucher Racine.
That's wrong, but I'm going to just say that.
On pronunciation.
It's La Boucherie Racine, maybe.
It's beautiful.
It's in Farringdon.
The food was outstanding, but the service was unbelievable.
So Dave, massive shout out to Dave.
And I've said to Dave, I want him on the pod to tell me all about his restaurant,
but he was brilliant.
No, no, he was up for it, but he was fantastic.
And secondly, the unforgettable service
from the ledbury and that is jack from bolton and i don't know if jack listens to this but he is
absolutely the best front of house that i've ever had i have to say it amazing excellent you've got no bad experiences like us
I haven't really
she's going to the bloody ledbury
we're going up to the pub up the road
that we can't talk about
yeah but I don't do that often
well neither do I
and it was appalling
but no I was going to say when you're at those places
and you're spending that money
it is a non-negotiable
but at the end of the day no matter
where you are if you are paying money for a service absolutely doesn't matter you expect a
smile totally it's like when you go to coffee shops and things if you don't want to serve the coffee
with a smile don't do that job i know and it's hard and people are going through things and i
think you have to remember that also and i do get that there are people going through things, and I think you have to remember that also. And I do get that.
There are people going through problems and stuff, which is hard.
Absolutely.
And I totally sympathise with that.
We all have bad days.
Yes.
Or, you know, things going on.
Absolutely.
But just to basically.
The basic service.
The basics.
The baseline of what you should you don't have to
always be on and i've got to say i have to say very importantly which all which is kind of what
you're alluring to we've been to places before you and i have been with the kids where you walk in
and you think oh blimey there's like one poor person on their own here and there's like however
many tables and you've got a person there working there what's it's off and you don't get annoyed you're
waiting no you're you're saying don't worry today you're saying don't worry about me and i did and
what's funny about that specific night i've just spoken about yeah is i did do that i could see
she was busy and she's having a panic however her attitude but don't then yeah
but what the problem was was having just explained she's really busy i said don't you worry we'll go
and find something to sit and come and don't now have a go at me it's the same place sounds like
maybe the same i think it's the same person well well i have to say I think what we need to remember is whatever you're doing, do it with a smile.
OK, so I'm not talking about work or restaurants or services.
You need to get up in the morning and you need to be the best person you can be.
And the day will be better for you.
If you give out good vibes, you'll get them back.
And that's my tidbit for today.
I hope you've really really
enjoyed this episode thank you mark thank you ellia thank you for tonight pleasure as always
hope you've really enjoyed it and we will see you very very soon see ya
hi this is chris mccausland. And this is Diane Boswell.
And we've got a new podcast, haven't we, Di?
We do.
What's it called?
Winning.
Isn't.
Everything.
Every week, me and Diane, we're going to be having a little catch up on the back of Strictly, aren't we, Di?
We are. I've missed you, Chris.
I've missed you too. We're going to talk some nonsense, so why not tune in?
Available everywhere you get your podcasts.