Life with Nat - EP36: Scraping the barrel #5

Episode Date: August 21, 2024

Nat and Marc chat about how toilet roll is textured much to Marc’s astonishment and Nat promises fans she responds to messages herself. Anyroad, we hope this episode makes you smile. (You’ll get the anyroad reference we promise). Please subscribe, follow, and leave a review. xxx You can find us in all places here; https://podfollow.com/lifewithnat/view INSTA: @natcass1 We're also on Facebook now too: https://www.facebook.com/lifewithnatpod A 'Keep It Light Media' Production Sales, advertising, and general enquiries: [e-mail] SHOW INFO: Life with Nat - it’s me! Natalie Cassidy and I’ll be chatting away to family, friends and most importantly YOU. I want to pick people's brains on the subjects that I care about- whether that’s where all the odd socks go, weight and food or kids on phones. Each week I will be letting you into my life as i chat about my week, share my thoughts on the mundane happenings as well as the serious. I have grown up in the public eye and have never changed because of it. Life with Nat is the podcast for proper people. Come join the community. ♥️ Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Visit BetterHelp.com today to get 10% off your first month. That's BetterHelp, H-E-L-P dot com. Hello and welcome to Life with Nat. It's another Scraping the Barrel episode. You're all loving them. So much so. Mark, have a listen to this sweetheart. Good morning Natalie Cassidy.

I'm stupid doing this, but I've just finished listening to your podcast. On the morning walk. I need to break the news to you Natalie. It's not just the girls that think Mark has a very sexy voice. He's a very sexy man. Very sorry to say. Obviously hands are off. Respect and all that.

You've been in my life for 30 years so yeah. I thought I'd let you know. Have a great holiday. I got that a little while ago before our holiday, but I've saved it for you and me. Right, okay. I just thought it would be nice. It's lovely.

So it's not just the ladies. Okay. Have you thought about going into kind of voiceover territory maybe? No, because it's terrible. Well. I hate hearing my own voice. Well, there's a lot of people out there, darling, who like it. I think you've had four or five messages.

I don't think it's fair to say that. I think that's quite a lot. Right. I do. I think that's quite a lot I do, I think that's quite a lot What, five? What about all the people that don't like my voice but have been very polite and not told you Our episodes, listen Our episodes are very popular

Well that's nice to hear So I've dragged you back up here. Very much so, yeah. Haven't I? Yep. Bribed you. I don't know if you, is it bribing? Well, you're on a promise tonight, so.

Of what? What is this, like 1970? Who says that? That's news to me. No, it isn't. Don't look at me like that. We had a little exchange earlier. Pardon?

I mean, what has this become? It's very awkward. I mean, it's awkward for for me let alone anyone listening to this oh i'm just having a laugh for goodness sake chill out well i hope everyone's been brilliant i've had so many messages from you all i've got loads to get through this is one that i want to play because our lovely bex regular i've not heard from her in a while. Thought of her, then this come through. Lovely. I haven't sent you a voice note since Monday the 22nd of July.

Life's been a bit mad. I, well, was on holiday for nearly three weeks, touring Europe with our caravan. Lucky you. We went all the way to Norway, which was lovely, another story. And then I came back and I've had surgery, which is also another story. And then two days after my surgery, in which I'm supposed to be taking it easy, my son decides to break his foot.

So I've had all the plaster and the waterproof situation the same as you had. Anyway, I just want to say I've literally just caught up with all the pods because life's been manic and still loving the pod. That's all I wanted to say. Hope you're all well and hopefully catch up soon. Oh, thanks, Bex. Can you believe it? Our son's broke his foot as well.

There's a lot about going around. Summer holidays. They don't know what to do themselves and they get excited. What about that little girl that we saw in London the other day? She had the same sort of cast as Joanie. Oh, yeah. And I thought that was funnier, but that was about the same time. Agreed.

And they were both sort of sizing each other up, weren't they? Mm-hmm. That was on the Paddington Bear experience. That was good, wasn't it? It was great. Good fun. Very immersive. Very special.

If you like the films and what have you if it was really really good yeah i think if you haven't got an interest in paddington bear perhaps that isn't the experience for you is that is that what you're saying why why'd you have to do this because it was true what you said was true if you like padding Paddington Bear, it's a good idea. I thought it was really magical, actually. Yeah, as did I. It was great. There were quite a lot of, how can I put this,

very enthusiastic adults. Yes. Possibly with more interest in being there than the children. I think so. I mean, the kids were loving it, but one woman stood open-mouthed for 90 minutes. I mean, it was like she won the lottery. Yeah, she enjoyed it.

I think it's fair to say. I think it's lovely to get excited about things but when it's an immersive experience for let's be honest quite small children I thought even for Joanie as much as she loved it she's now eight so she'd get into an age where

do you know what I mean she knows she's looking behind the scenes exactly thank you yeah but to be so overexcited oh do you know what i'm probably being horrible it's nice to be enthusiastic about things yeah i know what you mean i think it's a good question oh double seven double eight twenty nineteen nineteen when you take your children to an experience are you as excited and made up as them or am i being a miserable old thing i'd like to know that but we had a lovely time in london

didn't we it went all too quickly i know it was fun it i enjoyed um being in london and not commuting or going to work or coming back from work being able to kind of take it in a bit more i agree with you but when you're only an hour away it is absolutely extortionate to stay in london well it was a little bit. I mean, I think if you were to work out the cost of those two days, one night per mile travelled. Yeah. And per minute. I reckon that's the most expensive trip we've ever been on. The hotel was lovely though.

It was lovely. But it wasn't the Ritz. No. Well located for what we were doing. Yeah. Clean. Yeah.

But very, very small and we were in it for half an hour, brush our teeth, have a wee, go to bed. Yeah. Sacrilege really, isn't it? But it's a novel. Joni likes likes staying in a hotel i bet she does nanny was there it was no it's a little

adventure isn't it no it was lovely it was really lovely she was excited to see her room yeah she's in the mood for staying away at the moment having just been on holiday and getting up and having breakfast was lovely that's all lovely it's the whole experience isn't it yeah but you are right i mean i could have been home in 40 minutes slept in our own bed probably probably got back into london earlier than by the time we actually left the hotel yeah anyway but it was the experience it was lovely thank you for that enjoyed it i had a really really lovely message from a lovely man called tom and it made me think i'm gonna have to read this out and then assure everybody that this isn't the case. So Tom said, hi Nat, my colleagues say that your replies are AI, which I don't believe, but I'm just testing. Any road, happy Friday and take care.

So I got straight onto Tom and I said, not AI at all. This is Nat. Thank you for listening and tell your pals they're wrong. And Tom said, I cannot wait to show them this on Monday. Thanks for making my day. Honestly, you really make me smile. Thanks for being you. But do you think a lot of people think that it's AI? Because it isn't. I think you said any road instead of any way.

So I don't know if you want to just read it again. Hang on. Tom's put any road road Happy Friday and take care Surely that's a typo He might be any road He's probably from up north What do you think Emma? Tom

Could you let me know where you're from please Because I bet any road I bet you're from up north. I have never heard. You've never heard of on Coronation Street, any road? No. Are you mad? Have you ever watched Corrie?

I filmed it. You've not watched it, have you? No. Well, a little bit. Any road. Just Googling. Any road expression. Any road is another way of saying anyway.

I've never heard that before. Well. And I apologise, Tom, for suggesting. Well, actually, I didn't. I suggested Natalie read it wrong. And then when she read out that you had written that, obviously I've assumed it's a typo. I don't think it's a typo.

Any road. I think he's meant it. Other point on that subject. Yeah. Getting back on track. Surely, if you were an AI bot. Yeah. You would pretend that it was actually you.

So how did he know that it wasn't the AI bot double bluffing him? Because wouldn't it just be a bit more straightforward? You know, like Alexa with punctuation or... I mean, I have no clue about AI. I really haven't looked into it. I don't use it at all. No. So I don't use it at all. No. So I don't know.

But maybe it's a little bit more, you know, like if you chat to a shop or chat to something online, maybe. Do you know what I mean? It's just a bit more personable how I do it. Yeah, of course. I mean, I have to say, I can't think of many people like yourself that have provided a telephone number which they can contact you on and you genuinely do reply to them. Well, I don't do everything.

You can't do them all. I'll be on it all day. But I do have a long way through when I can. Yes. And I try and get back to people and say thank you. And, you know, you're forever going through it all, which I'm always pointing out, why you're always looking at the messages. I'm not, though.

I haven't looked at them for ages. No. No, but I give myself an hour or two, and then I'll go through them. But you do go through them all. I do. But I do try not to do it all the time because it does actually get in the way of life well there's a lot of messages but i do think

that's a very good thing and it is nice i do like it when you get those ones where you you've done the odd voice note back that must be nice for people if they they contact you know they send a message in and get an actual reply from you. Well, yeah, that's, you know, the whole point of why I do it is for it to be a bit more personable than others. All part of the service. Not going to get Bartlett sending you a voice note, are you? Bartlett. Oh, Stephen Bartlett.

Yeah. Probably not. No. Yeah. There you go. I still can't find anything about any road expression. Any road. You've got to stop doing that. It's probably a typo.

Well, I'm sure Tom can let us know. I mean, you could ring Tom. You could ring Tom now, couldn't you, and just ask Tom. Oh, I could. Should I do that? Ring him. That's a great idea oh he's abroad

no no leave it now you're committed cost me a fortune wasn't it I think you're on wifi it's fine

I mean it's going to be quite funny when he's like it's probably about four o'clock in the morning my ears or something. Hmm. Oh, no.

Well, he's going to hear this now and he knows you tried. I have tried. I'm going to put it off, though, because he's away somewhere. Right. Everyone's on holiday. I wish we were on holiday. We were. Oh, it feels so long ago, though.

It did go quickly. Time flies by, Mark. I can't were on holiday. We were. Oh, it feels so long ago, though. It did go quickly. Time flies by, Mark. I can't believe Joanie's eight. How is she eight? Yeah, that has gone fast. This time eight years ago, I'd just got home with her. You'd pick me up.

Um... It was baking hot yep and we'd just got home my dad was in the back of the car moaning it was too hot I thought it was during the day we drove back yeah well not night for the purposes of the story

late afternoon or whatever but what I'm saying is we'd just got settled at home with her it's crazy how quickly time goes. The one thing I will say about her is that she still feels very, very much a child. So I haven't gone through the terrible heartache that I've been through with Eliza. Well, it's not terrible.

It is. It's awful. It's like a pain in the heart. It's like the worst pain you can experience when your child grows up. Well, she's still very young. Mm. She might give the impression that she's a mini adult. No, I know, but that...

Which she is. Yes, but that sort of childlike stuff where you can still have fun and play childlike games, you know, all of that's gone now. Yeah, I mean, you never know, like in the future, she might take her kids to some sort of immersive experience and really enjoy it like a child. She might do. You don't know.

No. Get groceries delivered across the GTA from Real Canadian Superstore with PC Express. Shop online for super prices and super savings. Try it today and get up to $75 in PC Optimum Points. Visit superstore.ca to get started. Lovely Alex said, just finished the ep up the pier loved it felt like earwigging to a chat on the next table keep it up nat you're smashing it thank you for that alex trudy also said listening to up the pier as i live 20 minutes from leon c

love the boys story of how they met and got me thinking that would make a great ep to hear people's stories. Still loving the pod. Well, I have to say, I really love hearing the feedback on different episodes because obviously going to a restaurant and having the recording equipment and chatting away in kind of that atmosphere,

it worried me a little because I thought, oh, you're going to enjoy it. It's very different different but i think a change is as good as a rest and it's not something i do all the time but people really enjoyed it so it's lovely to hear i like to mix it up a bit i like to do different things and i think that's part of what i do really i don't want it to be the same every week well it's all different isn't it yeah which is nice and it's nice going somewhere it was a lovely day and it does it is nice hearing the atmosphere of it all wasn't it a bit of background noise yeah i think so emma spent so long putting those little glass chinks that she put on and all that other stuff little did anyone know that actually you've recorded that in your studio that isn't true

we're in a restaurant but there is a little there is a little secret isn't there about that episode what's the secret do you not remember oh when we recorded the last bit on the pier. Yeah. Do you not remember the seagull? Oh, yeah. Which I can hear. Can you? I listened to it today. Yeah, there was a seagull, I think.

The seagull was Eliza. She does a fantastic seagull impression. I might kick her on to Britain's Got Talent next series. She does a fantastic seagull impression. I might kick her on to Britain's Got Talent next series. She's very good at it. Well, there's been a lot,

a lot worse that I've seen on there so I might just put her in a giant seagull outfit. But what would she do like the next round? She'd be the seagull but maybe doing

different things so. They're still doing the same very good in practice right okay now i thought that was a nice little thing that when she listens to that when she's older you can say oh that seagull is you mucking about i was thinking the other day doing these podcasts that it is quite marvelous that these will always be on record. The best bit so far today for me is the hour interview with Joni and Eliza because obviously only 10 minutes of that sort of went in the podcast about the phones. Yes.

But it's great because you've got like an hour of recording of them chatting to you. Yeah, that's true. Which I've actually got a copy of, which is nice to hang on to. You're're right it's a nice thing to have isn't it it's lovely nice to keep i think that often about rob and josh's parents in hell and i think what will their kids think when they grow up and they listen to them all it's true no they're good dads but you know some of the stuff they say you think god their kids will listen to that one day. But that's true. But it's all brilliant. But that's also true of things I've always thought about. Like, I don't know, when was Facebook started?

That must have been like 2006 or something, around about that time. So children now can, if they're friends with their parents on Facebook, go back over the years, can't they? Yeah, if they want to. If they want is. And it's kind of all documented, isn't it? What they've been up to. Not that I don't really use Facebook now to post.

I don't, let me finish the sentence before you tell me off. I don't really post anything on Facebook. You spend enough fucking time on it. Yeah, I do. But that's because

there's some like special interest groups I'm part of on there. Right. It's true. I spend a lot of time browsing stuff I'm interested in in Facebook groups it's true I spend a lot of time browsing stuff I'm interested in

in Facebook groups of which I'm party to would you like to say what they are or no it's a mystery like to have a nice air of mystery

really however I don't really post oh I'm just doing this I'm just doing that no it's not really for me it's like those poor people that followed me on Instagram I mean I don't really post, oh, I'm just doing this, I'm just doing that. No. It's not really for me. It's like those poor people that followed me on Instagram.

I mean, I don't put anything up on Instagram. No. And I always feel really bad because you might tag me in something on Instagram. Yeah. And usually when you do that, maybe 10 people might follow me on Instagram. Lovely. I'm never going to see anything. I know, but I tag you in stuff, don't I? You do. It's nice. maybe 10 people might follow me on Instagram. Lovely. But they're never going to see anything.

I know, but I tag you in stuff, don't I? You do. It's nice, but I don't really, I'm not really a social media user, is what I'm saying. So sorry. All right, I'll shut up. No, no, no. I've got to go.

No, no. No, you're not boring me, but I feel exhausted. Oh, you've had a long day. No, it's the Mercury retrograde. Well, I was thinking that, actually, on the way home. Don't take the Mickey

out of the moon stuff, please. Well, I was thinking that actually on the way home. Don't take the Mickey out of the moon stuff, please. Well, I think you should explain to us in a bit more detail. What do you mean? I don't know a lot. I'd like to get into it more. But all I know is the moon and its cycle affects me terribly. Absolutely terrible. If it's a full moon, I don't't sleep i have the worst night's sleep in

the world she stands up on the roof howling for hours and labors go mad the mercury retrograde always brings something and it makes you very drained and very tired. And I felt exhausted for a couple of days. Then wham, bam. Thank you, ma'am. Kirstie Gallagher comes up retrograde.

Kirstie Gallagher. Yes. Not the sports presenter. Hey, not the sports. You've lost me now. It's the lady on Instagram who does the moons. Right.

She talks about it all the time, who I follow. Right, okay. But whatever she says is bang on, spot on. And what, give me an example of something she might say. Okay. Don't have to give it literally. Well, I do, because I want to be, you know, accurate. Oh, it was a full moon moon it's a full moon tonight

this makes it all make sense this is what i'm talking about what's that if you're feeling an extreme sense of overwhelm heightened emotions and an inability to cope with noise or big crowds and the desire to be alone exhaustion This is what's happening now. It is a super moon and the final full moon before eclipse season begins. Please trust the process and take care of yourself and each other. We're all in this together. What did I mean by trust the process? Trust nature.

You're going to feel awful, but you're going to come out of it soon Be over and you'll feel fine I have felt very overwhelmed today I've felt very very tired Very very overwhelmed With everything Tidying the house Drawers that need cleaning You did say that earlier

No honestly And it's nothing major But I've just felt anxious today i've not felt myself and now it's a full moon what are you doing now just um you're not even listening to me don't worry about me just texting no i'm not what i'm doing as our first person to call, our northern person, regarding Tom's message. Yeah. Do you remember? No, I do remember, but I was in the middle of something about the moon.

Sorry, the moon thing was a bit... You carry on. No, no, no, don't worry. Do you see what I've got to put up with? Everyone listening. I mean, absolute classic man. You've got three to Alex's phone. Please leave a message after the tone,

and I'll get back to you as soon as I can. Who's that? After you've finished your message, just hang up. Or to hear more options, please press 1. Alex, hello, it's Mark. I'm just calling on Natalie's phone. We had a question for you, which was... Hello, Alex.

We're doing a podcast. And what was the question natalie as a northerner instead of saying anyhow would you say in a text message any road talk to you soon anyway mate if you could uh let us know either text me or call back thanks anyway just to say the moon affects me terribly does it affect you guys because i'm not being funny if you do get overwhelming feelings or feel really tired at times you're not sure why genuinely follow kirst Gallagher. I'd love to get her on here. I'd love to. In fact, I might message her. I'd really, really like to talk to her. I find it so interesting.

What, the sports stuff? Mark, please. What do you mean, please? I've told you my patience is, I'm running thin tonight and you're not helping me out. It was the moon. It is because of the moon.

I have to say, I do sleep badly when it's a full moon. Always. Don't you? I do. Vionetta update. Kelz said she's seen this Vionetta for $11.49 in New World the supermarket works out to be $5.75. What is New World supermarket? Looks like it's on Amazon.

Where is she from? Don't know. I haven't got a lot of info. An unbelievable amount of money for a Viennetta. Yeah, it's a lot of money. I don't know where the new world is. I don't think it's in our world. I don't know.

I don't know. I bet she knows about the moon. Laura said, Hi Nat, love the pod, especially episodes with you and Mark. You seem like you have such a lovely relationship. Hmm. I was wondering if you ever argue and if so, is there one of you that usually gives in first and one who holds a grudge, etc? Don't know what the laughing's about, Laura. Hang on a minute. My fella would win Olympic

gold in holding a grudge and giving silent treatment. I always give in as I hate the tension. Love, Laura from Norwich. I'm going to Norwich on Monday, Laura. Just so you know. Be a bit late. This will be out after that. But yeah, I'm working, doing my new job in Norwich on Monday, which will be fun.

So who is the grudge holder? Both of us i think that's true i'm not sure i think that is true i think i give in earlier than you do sorry i think i give in. Don't start an argument. I do think I give in earlier. Because I hate an argument. I hate arguing. You give in earlier. Yeah.

Well, I'm very much looking forward to your family members hearing this. Why? Because I have a suspicion they might not agree with you. If I had a bit of backup in this room, I think. I don't, yeah, I don't know. Because we don't really argue. We'll disagree on things. I'm trying to think, what was the last thing we disagreed? Tell me the last time we stood and screamed and shouted

and slammed doors and didn't talk for two days. I don't think we've ever done that in any situation. Two days? Yeah. People will say, oh, I've not spoke to so-and-so for two days. No, not been two days. But we don't do that. Yeah, I mean, it's everything you just described,

but in about 10 seconds. Yeah, and then we're right again. If you're not holding a grudge, yeah. I don't. I really don't hold grudges. I think you do. Do you know there's one problem? Go on.

You and I are equally as stubborn. I think that's a fair comment. Yeah, that is true. That is where issues lie. Oh, we've got issues now. No. Oh my. Where issues lie.

No, get it all out. Get it all out. It's like Trisha all over again. That was filmed in Norwich. Was it? It was. Lovely bit of business. I've got a lovely message here from Kerry.

Hi Nat, just listening to episode 33 and you're talking about the razor and what have you used your husband's razor for, Mark's razor for. And I got caught actually doing the same thing with my husband's electric razor. I thank goodness she said that. For his face. I was using it for my bush. And yeah, he was not impressed. So I have my own now, funny enough. Great, great pod.

Thanks, Nat. Bye. Did she say funnily enough yes okay but she was using her husband's electric razor for her bush yeah which i don't think you should be allowed to say why what's wrong with bush because no one wants to hear about that and it irritated me when you were winding me up the other day saying you were using my razor for that. It irritated me after a couple of days. Those comedy lessons have paid off, haven't they?

Getting your money's worth. You know we were talking about toilet rolls. It's all coming through now. All these, I'll tell tell you the highbrow subjects discussed on this podcast i'll tell you something now i've never had so many messages toilet rolls have been the peak of the pod this is where we're at people love it a little bit of normality right anyway i'm very actually i have to admit i am interested no well i'm not going to go into it because i did that with t on Monday. Oh. However, I have had one since.

But I have had 100. Mark, you would not believe how many messages I've had about toilet roll. It's when the lorry load of Andrex turns up, I'm worried. Well, I hope so. The Royal Family use Andrex and they put it over and they put it in a point. Someone kindly messaged me. I don't know if they supply it. Is that Charlie?

No, it wasn't. No? It wasn't King Charles. No. You can't call him Charlie. Oh, no, but you can talk about a bush. Yes. Right.

Anyway, I've had another message because everybody agreed with us regarding going over. Very good. Pleased to hear it. However, listen to lucy hi yeah i know you've had so many messages about the toilet roll situation however i wonder if you've had any messages from someone who's been converted so growing up when i was at home we always were over and i was very strict about that always over but when i moved in with my now husband he put it under and it actually sort of makes sense because when you pull it and fold it to use it you have the textured

part of the toilet paper on your bottom so I'm converted thanks Nat Lucy from Horsham bye well Lucy I'm understanding the science I'm understanding where the paper is. But fortunately, I can just sort of fold it the other way or turn it over. And I still think a toilet roll should go over and not under. Because surely it just hangs down. No, what she's saying is, if it's behind, you pull it off, you fold it over, and then you're wiping. Right.

Whereas when it's over, you're pulling, you have to then fold it under to get the same effect and not over. Why are we folding the paper? I'm very confused. Oh, sorry. Do you use one sheet, do you? I'm worried about the environment. You use one sheet of paper to wipe your bottom.

No, but I'm confused about the folding thing. I can't talk about toilet roll anymore. Hang on. What are you doing? Pull the thing. Don't video this. No, I am. Go on, it's Pull the thing. Don't video this. No, I am. Go on.

It's for the pod. Do it, because otherwise it doesn't make sense. No, that's not for the pod, is it? Go on. Pull the sheet. That. That. It's on the hand.

If it's round the back, you just do that. It's the same thing. Please stop videoing this. This is very embarrassing. It's the same thing please stop videoing this this is very embarrassing it's the same thing it's hanging down you're going to rip it you're left with some paper in your hand if it's over the front you rip it you're left with paper in your hand how does that because it's the action then when it's in your hand yeah you're going over when it's under and you're going under when it's over for the textured side of the paper oh oh my god honestly i can't do this anymore textured the textured part of the padded part of the paper isn't it why are you looking as if we get bad paper don't start winding me up mark

hang on but our paper is the same isn't it you're joking me no it's not the same there's a flat side and a textured size no there's a flat side and a textured side. No way. I don't know if you're being sarcastic or not now. I'm not being sarcastic. I 100% have never known that. That is a mate. That is like the sugar in the cake all over again. For the purposes of the podcast, Mark's going to get a toilet roll. We can't keep talking about toilet roll.

I'm going to get cancelled. No one's going to listen to me. I'll get no more voice notes. How can he not know that there's paper that's textured or not? Genuinely, this is what you have to deal with with men. You back, are you? I have never noticed that. this is what you have to deal with with men. You back, are you? I have never noticed that. You've never known that?

I genuinely never knew that was the case. Okay. But what is the point of that? Because it's better for you. It's just a print, isn't it? It's just where they printed it on one side thicker that's the better side isn't it you wouldn't use the flat side darling this is the most boring podcast in the world you brought the subject up no i know but you can't sit inspecting bits of toilet roll i'm just interested no i understand that the rest of the evening sorted isn't it exciting

do you know what i'd never please stop taking photos sorry sorry it's all material isn't it like the paper do you know what i genuinely never noticed that well there you go there you go every day is a school day as they say what are you doing darling just sitting on my seat thank Thank you. Okey-dokey. Getting comfy. I've got a very interesting message here. A little story that Nicola wants us to have a chat about. Have a little listen to this. I'd be interested to know your feelings. Hi, Nat. It's Nicky from Epping.

Loving the podcast. Your girls are so cute. Keep up the good work. Anyway, on Monday, I was in Tesco's. It was so hot, wasn't it? And I quickly got a few bits. And the man next to me on self-serve said, Oh, excuse me, can I borrow your club card to pay for my ice cream discount?

I was like, yeah, okay. And anyway, I scanned my club card for him um it was top of hagen dolls i think it was strawberry possibly cookies and cream not my thing and he got one pound sixty off top of hagen and does off things, about four quid. Anyway, I walked out and he was sort of following me behind. His car was next to my car, funny enough. And as we got to the cars, he wasn't that friendly, but he just went, oh, I better get home, like that. I said, yeah, it'll melt before you get home.

And off he went. I just couldn't believe it. I don't know if anyone else had this but i just thought it was a bit out of order his car was like this top of the range bm and he just yeah he wasn't really that appreciative and um i don't know if anyone else ever had that i just felt a bit violated really i'm all for giving my club cards people to get like discounts i did it once for someone to get a discount off a champagne but a type of harkin's ass really when he looked like you know he wasn't short of a bit of money but anyway that was uh just wonderful that might be

a little bit of a topic and um lots of love speak to you soon bye well i'll tell you something nicola my club card is Mark's. Isn't it, darling? What do you mean it's mine? I've got your club card in my phone. You have? And every time I go shopping, I scan it. Yeah.

And every now and again, you get a little envelope through, don't you? Yeah. I like to call the club card ours. Ah. What do I get from it, sweetheart? I don't get a little envelope, do I, with the vouchers in it? You get the vouchers on the app. Do I?

Yes. Oh, I didn't know that. You've got to be quicker, haven't you? I didn't know that. Yeah. Oh. Anyway, what't you? I didn't know that. Yeah. Anyway, what do you think about that story? Because firstly, I thought it was interesting because he was buying ice cream. So what do you think about his choice of ice cream?

A Haagen-Dazs, strawberry, or cookies and cream? No, because come on, you're an ice cream. It doesn't matter, but it was a premium come on, you're an ice cream. It doesn't matter. But it was a premium ice cream, wasn't it? Yeah. And he's obviously for, you know, I'll get some money off here. Well, Nicola, that's why he's driving about in a top-of-the-range BMW. Because he's shrewd.

Knows what he's doing with his cash. Why has he not got the club card on his phone? Maybe he hasn't even got one. If you're that bothered about you're going to ask to borrow someone's, you've surely gone to the trouble of... If I'm in Tesco's, I will turn around

and say, have you got a club card? Do you want to borrow mine? Actively. You don't do that. Yeah, yeah. How could we get the points for that? All the time oh brilliant

keep that up that's what i'm so i don't know it's good it's a good thing nicola don't take it as a bad thing because that those points are going on your card so happy days i dish mine out left right and center this is where um my club card sorry our club card gets uh cancelled now because because it gets used on other people shopping. No, it's fine. Violating the T's and C's. It's not all the time. All right. But it could have been a bit more appreciative, I thought.

Yeah. And it was baking on Monday. How many ice creams have you had this week? Oh, good question. Today I had one. Yeah. A Cornetto in the lounge? lounge yep you haven't had one today no railway nope um yesterday uh zero ice creams okay day before mr whippy oh yes in where were we? London, outside London Zoo. London Zoo.

That was very nice, I enjoyed that. But wasn't London Zoo brilliant as well? Brilliant day out, that is. The gorillas were fantastic, weren't they? Really good. It was really good. I could have stood there. Yeah, it was fascinating.

It was amazing. And Monkey Valley, where you go through, and they were all around us, weren't they? Yeah, it was amazing and Monkey Valley where you go through and they were all around us weren't they yeah it was good the giraffes were beautiful yeah why are you laughing now because of a joke

we were saying about the journey and the giraffes oh yeah but I like the giraffe house having those huge doors sort of giraffe height doors yeah yeah it's interesting yeah nice day out highly recommend highly lovely staff as well all the staff are really friendly because they're there because they want to be there and they love the animals

absolutely right so they're passionate about it really good good fun talking of working hard and loving your job have a listen to this it's just isla from inverness or just outside inverness in scotland um i'm listening to your podcast about the atrocious customer service and as somebody who is a waitress I do housekeeping I also do a shop work retail work I am actually disgusted I am so angry I don't care what kind of problems is going on in my personal life now I've got three kids at home. I really remember one day, my eldest was really sick, like temperature of 40 degrees plus. We'd been to hospital,

he'd ended up being diagnosed with hand, foot and mouth. And I was crying in the back, really worried about my child and not one of my customers had any clue. And I actually had my manager take me aside and was like, how are you doing this? You're in bits and nobody but the staff you're working with in the back has noticed. It's disgusting.

You paint a smile on your face when you're in a customer facing job. I don't care what's going on. You paint a smile on your face and you give them the best service that they are paying for they're paying to be there whether it's in a shop whether it's in a hotel whatever a bar they are paying to be there you need to give them the best the best I'm really sorry this has gone longer than my usual minute that you like but this has really really angered me anyway keep up the good work and can't wait for the next episode well i messaged ayla and said thank you so much for all your messages because she's she really has messaged often so it's so lovely and this is the first one i've included but i had to because i thought that is amazing and i wish

she wasn't living in inverness because if we started up a business she'd be straight on the list to work for us and it's exactly what we were talking about isn't it yeah that yeah it's um so obviously a very professional lady who knows her her job very well and takes it very seriously which is always fantastic to hear so lovely someone who didn't have that experience hi nat martin here from west midlands again i'm just listening to your podcast regarding rude waitresses and bar staff and people in restaurants and things i want your opinion on this little story was i right or was i wrong in saying something? But we went to a restaurant just over five years ago. Our first born was about four months old. So pretty much whilst we were sat at the table,

he was still in his car seat sound asleep. So it was one of them kind of order at the bar places. So we ordered at the bar, went and sat down, waited for our food and food came over and they were like, oh, you can't sit in here with a child. You need to move to the child's play area. And I was like, but I don't want to eat in the child's play area. I want to eat it here, enjoy my lunch and then go. And they were adamant that I had to move. And I didn't move. I absolutely stuck with my guns and was like,

look, my son's not going to go anywhere. He's not making any noise. He's sound asleep. We're going to have our lunch and disappear. And there was a big hoo-ha. My girlfriend got quite upset about it because she'd not long had the baby and stuff. And I kind of didn't want to make a scene, but they kind of left me no choice. And to this day, I've never been back there again just because of that issue.

But yeah, what's your opinion on that? Do you think I was a bit too harsh or not? Well, I'll tell you something, Martin. I cannot believe with a four-month-old child they expect you to go into the play area. Where's the baby going? Baby's not jumping out of the pram, aggravating anyone, is it? Well, it's rules, isn't it? Again, it's the same sort of thing.

Obviously, there's a rule, but that has to be the case but you've got a toddler running around no i'm i'm with martin yes i'm not suggesting so given the circumstances because of the nature of the place they're at he's always at the bar he's gone sat back down they're unaware he's only on the delivery of the food but they've realized that's the case and they're sort of you know playing by the rules and saying he's got to move but where it's only on the delivery of the food that they've realised that's the case. And they're sort of, you know, playing by the rules and saying he's got to move. But I wonder if it was Isla serving, I think Isla would have thought, okay, well, just so you know, for future reference,

you can't sit here with a child, but obviously, clearly, you know, we've just served you the food. Yeah, I agree. That's the sort of service that we're talking about isn't it a bit of common sense personal service absolutely that's i think the issue no i completely agree with you darling completely agree oh i think we're nearly there now darling it's been a lovely episode it's gone quickly it has been gone quick but we've been talking about people and listening to people's messages. It's been really lovely. I'm disappointed we've not had a result on finding out about Tom's.

Oh, any road. Any road. Any road. Anywhere. No one's got back to me. I'm just thinking, I've been, while we've been talking, I've been going for my phone, trying to find Oh, have you? Lovely. Just trying to find if there's someone from the north. That's about right. But I did

think my friend Damo. Oh, what, from the racing? From the racing. Go on then. Give me a phone. Give him a call. This is the last one, sweetheart. It's a bit late really. Almost read his number out then. This is the last try now.

It's a bit late well mate Damo how are you doing hello I'm not bad how are you Mark I'm sorry to phone you I don't know it's a bit late

hello Damo it's fine hello Nat you alright yeah good you yeah not bad so i'll let nat he's had a long day at work all right he was up early doing the show in the morning all right all right all day at the racing fair dues but i'll let natalie ask the question newbury today was it

it was newbury indeed today yes did you have a good day? It wasn't bad. It was a bit warm, I have to say. Have you had a good day? Yeah, lovely. I was sat in the garden relaxing, to be honest, Damo, so not quite an idea. Oh, yeah. What about Mark?

Has Mark had a good day? I had a very good day. As you know, I was at my friend's birthday party, which was... Yeah, I was meant to message you this morning. Yeah, no. I hope you had a good day i'm sorry no that's all right it was a really nice day very full on loads of visitors we did

it at the railway it was brilliant but um no it's a really nice day i really enjoyed you got to drive your steam engine didn't you i did yeah it was good good day all in all what more could you want out of life indeed so nat So Natalie has a question. I had a message from a lovely man called Tom, and it was a WhatsApp message, and it was about whatever it was about, and at the end of the message he put, any road, hope you're well, love the pod.

And Mark said, oh, you've just said it's anyway, you've got to do it again because you've made it mucked it up i said no tom's put any road you know hope you're okay and mark said well i've never ever heard of any road and i said well obviously tom's northern and he's put any road instead of any way so am i right or am i wrong don't you say any road any road like when you're moving on to something else you say any road let's move on I apologise to Tom

I apologise to you Damo as well because I didn't realise you don't have to apologise to me any road have a lovely evening we'll leave you to it now sorry to disturb you do you know what two things I've learnt today I won't bore you with the other one we'll leave you to it now. Sorry to disturb you. Do you know what? Two things I've learned today. I won't bore you with the other one.

I'll tell you about it another time. Tell me on Wednesday. I'll tell you Wednesday. Yes, that's very true. Have a lovely sleep, Damo. It's a full moon tonight, yeah, so watch out. Oh. Woo!

Any road, I'm off to sleep. Any road. You take care. Any road. I'll see you on Wednesday I'll see you Wednesday See you Wednesday See you

Bye Bye Well there you go I didn't know that Can't believe it And I apologise To Well

I don't know why I apologise I apologise to Tom For suggesting it Was a typo Well it wasn't a typo More for me Any road That's the end of that ep Was good wasn't a typo. More for me. Any road.

That's the end of that ep. It was good, wasn't it? Do you know what? It actually feels quite nice because I feel like I've had a chat with you. No, I don't feel like I've spoke to you for a while. Not really. It's been a busy few days. We've been together, but we haven't really spoke a lot. No, that's true.

So it's been good. It's been lovely. We now need to go and have a quick argument. Not hold any grudges. Maybe a quick, what, two minute argument? And then a two minute promise while we're there. Oh dear. Always lowering the tone.

It's because I'm scraping the barrel. Love you. Love you. See ya. Hi, this is Chris McCausland. Love you. See ya. Diane, we're going to be having a little catch-up on the back of Strictly, aren't we, Di? We are. I've missed you, Chris. I've missed you too. We're going to talk some nonsense, so why not tune in? Available everywhere you get your podcasts.