Marketing Happy Hour - Building a Social Media Side Hustle While Working Full-Time | Josie Maida of Maida Media
Episode Date: January 7, 2022We're kicking off season 3 of the Marketing Happy Hour podcast with a conversation with Josie Maida, founder of Maida Media and former social media team member for The Walt Disney Company. Josie... shares her incredible journey of building a business while working full-time for a large corporation. She also gives us her secrets for how she moved up with Disney several times by using her networking skills and by readjusting her mindset. Not only that, but Josie gives us her tips for growing your following on Tik Tok after taking her page and her clients' pages to "influencer status." If you’re a social media freelancer or you're looking to grow your business while working full-time, this episode is for you! Grab a drink and listen in. ----- Other episodes you'll enjoy if you enjoyed Josie's episode: How to Make Your First $1K as an Influencer | Influencer Coach Kahlea Nicole TikTok 101: How to Build an Engaged Audience | Zaria Parvez of Duolingo Why Every Brand Needs a Podcast, AND How to Build One | Rita Richa of Reignite Media ____ Say hi! DM us on Instagram and share your favorite moments from this episode - we can't wait to hear from you! Please also consider rating the show and leaving a review, as that helps us tremendously as we move forward in this Marketing Happy Hour journey and create more content for all of you. NEW: Check out our website! NEW: Join our email list! Follow Josie on Instagram: https://www.instagram.com/josiemaida/ Check out Josie's TikTok: https://www.tiktok.com/@josiemaida Connect with Josie on LinkedIn: https://www.linkedin.com/in/josiemaida/ Follow MHH on Instagram: https://instagram.com/marketinghappyhr Follow MHH on LinkedIn: https://www.linkedin.com/company/marketing-happy-hour/ Subscribe to our LinkedIn newsletter, Marketing Happy Hour Weekly: https://www.linkedin.com/newsletters/marketing-happy-hour-weekly-6950530577867427840/ Join our Marketing Happy Hour Insiders LinkedIn Group: https://www.linkedin.com/groups/9238088/
Transcript
Discussion (0)
Hey there, welcome to the Marketing Happy Hour podcast, where each week we're learning
career-defining advice, powerful social media strategies, unique creative tips, groundbreaking
influencer marketing tactics, and more from marketing experts that represent some of the
world's leading brands.
Let's dive in.
Grab a
drink and join your hosts, Cassie and Erica, for this week's episode. Hey guys, and welcome to
season three of Marketing Happy Hour. I'm so excited to kick off this season with some awesome
social media tips that I don't think are going to become irrelevant anytime soon.
First tip I have for you guys is definitely prioritize short form video this year.
So short form video is becoming wildly popular on TikTok, Instagram, and Facebook. In fact,
Facebook is actually releasing reels onto their platform as we speak. So with the implementation of these features on
all of these platforms, it's basically them trying to tell us, we want you to create and post more of
this content. So if you're not currently focusing on short form video for your business, make sure
you get on it as soon as possible. Second tip I have for you is making sure that you have an intentional strategy behind
each piece of content that you're creating and posting. What I mean is a lot of people nowadays
are just posting to post. They want to stay relevant. They want to get their face in front
of their audience, but there's no real meat and potatoes to that specific content. They're just
posting because they want to post really. And that's not what we're just posting because they want to post, really. And
that's not what we want to do. We want to have an intentional thought and strategy behind each
of our content pieces that's pointing back to one of our goals within our business. And that way,
we're not wasting our time creating content that isn't doing something for us. Hey, Marketing Happy Hour listeners, it's Erica,
and I am so excited to be kicking off season three in 2022 with all of you. We have some
incredible surprises in store this year, and your girl finally got a microphone. So fingers crossed
for no more poor audio quality on my part. Really believing
that one for myself. This week, we're chatting with Josie Maeda, founder of Maeda Media,
a boutique public relations agency located in Orlando, Florida. Prior to creating her own firm,
Josie was a content creator and social media manager for the Walt Disney Company. And if you
know anything about Cassie,
you know she loves Disney. So she definitely had a blast recording this interview. Josie has some incredible insight to share and I can't wait for you to hear it. So without further ado,
let's listen together. Josie, how are you? Hi, I'm so good. How are you Cassie? Doing well. Thanks so much for being
here. I am so excited to speak with you, but before we jump in, we do have an important
question that we ask all of our guests because it is marketing happy hour, but what is in,
what is in your glass tonight? And it could be anything. Um, I, my go-to drink is always a dirty Shirley
so you know a Shirley Temple and I I like a Shirley Temple with ginger ale not with Sprite
so you know a a Shirley Temple with with some vodka although not cherry vodka I will specify
because I find that then it's too much cherry it's just it's just oh my goodness I have not
tried that I grew up drinking Shirley Temples but I actually haven't had an alcoholic version
now that I'm 21. That's what I hear a lot of people say. And I'm always like, you have to
get on it. It will change your life. Once you have it, you'll want to just keep having it.
I certainly will. Is there a place that you love that makes the best one or just anywhere?
No, anywhere, anywhere. Although I should have become that child
who had that crazy account blow up,
you know, the Shirley Temple King.
Yes, yes.
I should have been like the Shirley Temple King,
although I don't think I'm quite as cute as he is.
So I don't think I could have gotten away with it.
But he is adorable.
And I find his account rather informing. So I will usually
kind of check it out. Yeah, it's pretty great. Such a clever idea. But so we're going to go
ahead and jump right in and get started. So at the beginning of this year, you launched your
own PR agency while working full time. And you recently actually took the jump of leaving your
nine to five and managing your, your firm full time. So congrats on that, by the jump of, you know, leaving your nine to five and managing your firm full time.
So congrats on that, by the way.
Thank you.
But yeah, can you tell us a little bit about Meta Media
and the type of services you all offer?
Yeah, sure.
So it's kind of been this crazy journey of, you know,
I was working in internal comms at Disney and I loved it so much,
thought I would be at Disney forever.
And I still have so much love
for the company. I definitely think, you know, that door could open again one day. But, you know,
I started this company during COVID-19. I had been let go and I honestly could not find a job
anywhere. And I didn't want to stop working in PR because I loved it. And my first client ever
reached out, asked if I could do some
social media management. And I was like, sure, absolutely. I can do that. And as I was doing it,
I was like, wow, I should open, you know, like a small business. And so that's what I did.
And it's kind of been this crazy journey of then, you know, Disney kind of came back into my life
and I was doing both. And yeah, it's been a crazy journey. But I do social media management.
I love working specifically with TikTok because I got a lot of experience with that at Disney.
I've helped some of my personal friends and family to grow their accounts into influencer
status, which has been really fun.
So I also like to help with
influencer communications on behalf of brands, whether that's helping to,
you know, plan events or to build media lists that include influencers for them.
All things like that, really anything under the communication umbrella. Again, it's been this
crazy journey. So I'm just kind of getting started and figuring out, okay, I can do that service, but maybe
I don't want to offer it.
You know what I mean?
Like it's kind of at the beginning of this where I'm so used to being, and I always used
to say, which makes me laugh.
I called myself a Josie of all trades because I have always just kind of done a little bit
of everything under the communication umbrella.
So what's really great, I think about owning my own agency is starting this journey of,
okay, well I can do that service.
But just because I can do it and can do it well doesn't mean I want to be doing it, you
know, and I can kind of hone in on the things that I want to do more.
And one of those things has been writing.
So I've been doing some freelance writing under the umbrella of my little communications
firm, a PR firm as well.
And so that's been a lot of fun just being able to get into freelance writing as
well. That's awesome. I it's actually so funny that you kind of shared that bit because I just
had a conversation with my husband before this about how in our firm, we offer a little bit of
everything, like you said, and I'm kind of at the point where I'm like, you know, there's some
things that I don't like as much. There's some things that I love. So just really, especially stepping into the new year, kind of figuring out what pieces
I want to hone in on and, and just focusing there, you know, because being a jack of all trades is
great, but it's also really awesome to be known for certain things known for doing it really well.
So that's, it's, it's funny you mentioned that. Cause I'm literally kind of in that same area
right now trying to figure it out. Yeah, I get it. And I think that's kind it's, it's funny you mentioned that because I'm literally kind of in that same area right now trying to figure it out.
Yeah, I get it.
And I think that's kind of an important part of the conversation for me.
This last year has been such a whirlwind, which I feel like it has been for everyone.
And I feel like we're almost so removed from the beginning of the pandemic at this point
that we don't realize that we're still kind of in it.
And like, we're still in it in the sense that like, it's still impacting our
everyday life. And you know, this is not what I expected my life to be. Again, I thought I'd be
working for a big corporation forever. So I think I can be a little hard on myself sometimes. So I
feel like that's also something for this new year is kind of like, exactly honing in on what I want
to do, figuring out the things that I don't really want to be doing, even if I can do them well. And just giving myself kind of that grace and ability to explore that and to learn more
about what it means to own a business. Yes, absolutely. And I love to, it was a small thing
that you mentioned, but talking about how you never know you could end up back with the Walt
Disney Company. You know, I think a lot of times entrepreneurs, especially at our age, they get really excited about starting their own companies and they kind
of shut themselves off to never wanting to be back into the corporate world again. But I,
I've seen, you know, so much fruit come from my time at the corporate experience and I'm sure you
did too. So, you know, you never know where your journey is going to take you. You know,
if you are called to go back into the corporate space and learn a little bit more from there and
then, you know, launch a company again, I think it's important, like you said, give yourself grace,
you know, be flexible and just kind of see where your journey takes you as well. So I love that.
I was just talking about to my significant other this morning about how I think it's so,
I was telling him it's really difficult because I'm one of those people who likes to get excited about what I'm doing.
And that's another thing for this past year. It's like, okay, well, I'm doing MetaMedia
and I'm doing Disney and I'm excited about these two things separately, but I'm being pulled in so
many different directions. And I still kind of feel like I'm in that period right now. Like,
I wish I was coming to you being like, I have it all figured out, but I kind of feel like I'm in
this space right now where I'm like, the next few weeks, the next couple of months are going to be
very telling. And I'm just going to, I I'm learning right now as a person to just be like, okay,
well I have to see what happens in these next couple of months and how things pan out because
it's just, you know, will I end up back at Disney? Will I end up, I really, at this point I'm like,
I don't know, but I'm really excited about all I end up I really at this point I'm like I don't know but
I'm really excited about all the different projects I'm working on and I'm gonna take it one day at a
time which again I hope I don't know if you've any I wish I was coming on here like I have everything
super figured out and I know exactly what I'm doing um and in terms of like knowing how to use
my skills I do but in terms of this is what I'm doing next. And this is
what it's going to look like. And this is how I'm going to build my empire. Like we're taking small
steps there right now. Yep. Yep. And that is okay. And I think that's encouraging for people
to know that it's okay not to have it all figured out, you know, in your twenties and your thirties,
even, um, even in your forties, shoot. I know people who have changed careers in their,
even into their fifties. So it's okay. It's okay. And I I know people who have changed careers in their, even into their
50s. So it's okay. It's okay. And I try to remember that too, because I'm, you know, I'm 26.
And for me, I sometimes I'm like, well, I should have this figured out. And I should, you know,
the comparison is the thief of joy. But then I realized, everyone's on a different timeline,
you know, and, and I'm still young, and I have the ability right now to kind of figure out what's
going to work best for me. So yeah, and it's an exciting time. And maybe who knows, I'll come back
on in a few months and have a totally different journey I'm telling you about. I'll have to keep
you updated. Absolutely. Did you, when you were starting your company kind of in the midst of
working full-time, did you find it difficult to be doing both at the same time? And do you have
any advice for someone kind of looking to start something, a side hustle per se, while they're working full-time?
So I was, it's kind of like this crazy, again, this crazy whirlwind of a timeline. So I was
actually, when I started the company, I was nannying. And a lot of things in the last few
months and in the last, I guess, a year now of COVID have, two years have happened kind of,
as soon as one door opened, the next one closed closed and I'm talking about like the exact day so I was
nannying was my first pandemic job just because I was so miserable being in a house all the time
and it was a perfect fit these beautiful little boys I loved them. And they moved over an hour away.
And so I couldn't nanny for them anymore. And literally the next day I got this call from this
client that they wanted me to start working for them. And so I started, they were my client and
that was what made me be like, okay, I'm working for this client. I'm going to turn this into a
business and work for many different clients. And then a few months in, as I was really getting into building the business, starting the process of like, okay, I'm going to turn this into a business and work for many different clients. And then a few months in, as I was really getting into building the business,
starting the process of like, okay, I'm going to start reaching out to new clients.
That's when Disney reached out to me and I started working for Disney.
And then that client couldn't afford my services anymore.
And so we parted ways and I went to Disney.
And so it's been like this ebb and flow.
Since I've been at Disney, I was working, you know, pretty much full time hours there. And then on the side, I was doing different projects,
whether it be some writing or, you know, some some work for different for different clients,
some small one off projects. So it's been a blend. It's been a blend of like starting the
business, digging into it, working full time, not working full time. We're going with the flow, which is I'm not a very go with the flow person typically.
But my advice would be to never to just kind of not bite off more than you can chew.
You know, when I was working full time with Disney, I was very careful to analyze.
OK, can I get this project done? You know, if I'm going to take on this new client and this new project, can I give them 100% of myself while still giving Disney 100% of myself?
And that was always really important for me. And also, you know, the Walt Disney Company is a huge
company. So for me, it was also, are there any conflict of interest here? Or can I take on this,
this work in this project? Yeah, absolutely. That's always
something very important to keep in mind, especially in this marketing space is not,
not having too many overlaps because you know, you don't want to be marketing one company against
the other. So, you know, and it's really, yeah, it's hard even just like, not that I would ever
be marketing one company or over the other, but it's really also difficult in this space,
especially I think, and this is just like specific to Orlando, but we have a lot of theme parks here,
you know what I mean? So like it does make it difficult. And I, I think my specialties really
are kind of that theme park food travel space, that whole overarching entertainment hospitality
space. And so it definitely was a balancing act of, okay, I have to make sure I'm being careful.
So that was huge for me too while doing both.
But again, I think what's really, really important is making sure that you're not
biting off, you know, more than you can chew, not signing up for projects.
And then or, you know, however you run your business, signing up to do,
deliver on whatever it may be.
And then, you know, not really having the time to do it. For me,
that time management was super important while I was, you know, doing both working full time and
running my business. Yes, absolutely. So your prior role, as you have been mentioning a little
bit about with the Walt Disney Company, you were in content creation and social media management.
So at the end of your tenure with the company, what types of specific strategies were you guys
focusing on? And you mentioned a little bit about TikTok. But did you all see there were certain
platforms that were outperforming one another? Or, you know, what did that look like for you
guys in terms of focuses? I don't want to share too much on behalf of the company. But I would
say just in general, in in the social landscape, I think we can all see, and I'm going to say this is personal opinion, that there's a huge competition right now between Instagram and TikTok.
I think anyone can really see that they're both fighting for users to be on their platforms more. And we see short form video content, again, across all platforms, really,
really, really competing, whether that is Snapchat. I know they have, I think there's
this called Spotlight, Snapchat Spotlight, and then there's YouTube Shorts. And then there's
obviously TikTok and Reels. And now Reels can be pushed directly to Facebook. So again, just I
think in general, people can see that that short form video content
is really king right now on all platforms across platforms. And I think what's important
just in the space in general, again, my opinion, but knowing how not only each account is different,
but how, you know, each platform is different, you know,
people interact and engage differently on each platform. And there is kind of that psychological
human element to it behind each platform where people just are engaging differently.
Yes, absolutely. I love that you mentioned that I've, I've spoken to quite a few people in kind
of the tourism space. And they've said the same thing,
you know, having kind of distinct personalities on the different platforms because ultimately,
you know, you want people to follow you on all of the platforms and not have the same experience.
So they're deterred from following you across the platform. So I think that, you know, the Walt
Disney Company does such a great job of doing that, of really engaging their consumers where
they are in the platform based on the different demographics and the segments across those. So yeah, that's
something I tell all of my clients, how important that is to really build a separate identity for
those different platforms. Yeah. And I think it can all be, you know, kind of under the same
voice, under the same, I don't know, I don't know if we're saying the same things, but like under
the same voice, under that same personality, but just at least a little bit
different content. And maybe, you know, on TikTok, maybe you are a little edgier than you are on
Instagram, you know, and sharing something a little bit different, but that's hard. That's
really hard for a lot of brands because, you know, being a social media manager five, 10 years ago,
when it first began, is so different than what the role is now in the fact that it takes so much more.
There are so many more platforms.
All of them want you to engage with all of their features.
And every platform has multiple features.
So I think it's hard on businesses all across the board to really authentically engage just because of the
time it takes to do that. Yeah, absolutely. And I think that's what's so awesome about all of these
boutique agencies popping up around us because, you know, people can hire companies like yours
who have specialties in influencer marketing and, you know, have team members who can kind of
manage the different areas of business that maybe as a small company, they're not able to manage on their own. So I think it's,
it's really awesome how now we have these great resources and contractors and freelancers out
there who can kind of own those different categories. And I know too, you mentioned
doing influencer marketing. It's just crazy that that's kind of a newer segment now
within the social media and in marketing space, even still, you know, I know when I first started
in the space, that wasn't really a thing. And then we started seeing all these creators pop up,
you know, businesses started seeing, oh, I could use this as a way to, you know, further promote
my business. So it's crazy to see how that's happened. Absolutely.
And it's funny to hear you say that
because I always, when I say to people,
I'm like, yes, it's new,
but in the same sense, it's not new at all.
Because when I was a sophomore in college
and I had one of my first agency jobs,
we were working for influencers,
but they were just called bloggers
and they had some social media following,
but we were really going after their VPN on their blogs and were looking at their blogs
and would put together blogger tours.
And it's the same thing.
You know what I mean?
Like this is nothing new.
And I watched something recently and I wish I could think of what the documentary was
or what the short form piece of content.
But essentially how, you know, the original influencers.
Oh, I'm sorry.
I talked at a school recently.
I spoke at a school and one of the other gentlemen who was speaking, he had worked in the 90s for a with a record company.
And he was saying how back in the day they would locally find what essentially was influencers like, OK, who is the coolest person on this college campus?
Who is, you know, who are the upcoming artists?
Who are the upcoming people
in the area? And so I think the idea has been around for a long time. But I completely agree
with you in the fact that I do think it's new in the sense that like, it's really being almost
reborn, I think with TikTok. No, you're right, though, that it is an interesting point that you
made that it is kind of been around for a long time. You know, we had Tumblr back in the day. And for a long time, we had these bloggers that were kind of doing very
similar things that they are today. And it's just great to see how these bloggers have found a way
to kind of evolve as the platforms have shifted and changed. And we've been introduced to new
platforms. And, you know, that's important, not just on the brand side, but on the influencer
side as well to just kind of be a little bit flexible. Yeah, absolutely. But again, I do agree
with you that it is it's new and old. You know what I mean? Like it is I think right now we really
are in the height of it where it's really being reborn. And it's not a question of are we going
to do this? It's kind of like your brand really has to be doing it, you know, especially with TikTok. I think it really is becoming more important than ever. Yes, absolutely. So you working for the Walt
Disney Company, and I'm sure you've faced this a little bit with your clients as well, is, you know,
with different anniversary celebrations, like the Walt Disney World just started their 50th
anniversary celebration and different kind
of timely events for you both in your time now with your agency, but also with your time at the
Walt Disney Company. What type of social content and kind of campaign planning went into planning
for big timely events like an anniversary or like, you know, things like that? Well, the 50th was incredible. I am so incredibly grateful I got to be a part of it. I was doing
social media content creation for two very different accounts. And so, you know, from the
TikTok side, it was about kind of just exactly what you would think like, okay, what are all
the cool things that are going to be going on? I mean, the Walt Disney World 50th anniversary is
really such an incredible example because
that's bigger.
That's bigger than most anniversaries that any companies are going to be celebrating
just in the fact that there are so many offerings.
And again, none of this, I'm being very careful.
I have so much respect for the Walt Disney Company.
I don't ever want to share anything I'm not supposed to.
But these are all things that are open to the public, you know, that there were so many
special offerings.
And to be a part of that was really special.
But just for anything we shot for TikTok, it was about thinking, okay, well, if this is going to be available to the public on X date, what date do we have to film it by to get it filmed and edited and approved?
And, you know, so it's out on time.
And so I would say with any timely event, it's just that magnified, you know,
because instead of, okay, well, we have this cool thing going on and we'd like to put the content
out and we want to make sure it's approved on time. When it's a timely event, it's like, no,
you have to make sure you get it out on time or it's gone, you know, the moment is gone.
And so I think it's just about that good time management and having open
communication. I mean, I had a client where we were working with them and they had briefly
mentioned that they were launching a new product. But that was it. I never got a date. I got like,
oh, this quarter. You know what I mean? There was no date associated and time went by and then it
was like the week before and they had kind of
left me out of the entire process and I was managing their whole social media everything
every part of their social media um presence and so that was really difficult because at the end I
had to kind of scramble to get something out there for this new product launch um and it really was
kind of a miss because if they had kept me in the loop, I could have done so much more for them.
So I think it's really about making sure that there's good communication and good planning so you can get as much out of your, you know, timely and exciting announcements as possible.
Because for some companies and clients, those don't come around all the time, you know.
Like Walt Disney World, of course, again, the 50th was a huge, like, cannot miss. But at Walt Disney World, there's always something cool going on, you know, like Walt Disney World, of course, again, the 50th was, it was a huge, like cannot miss, but at Walt Disney World, there's always something cool going on, you know,
where if you're working for a smaller client or, you know, not that their brand is less important
in any way, but you really have to make those timely moments count. Yes, absolutely. And speaking
of that too, just for a general recommendation that you would have, how does, how should a brand
kind of plan ahead, um, content wise specifically, how should a brand kind of plan ahead?
Um, content wise specifically, how should they plan ahead, but also kind of be able to work on
their toes in terms of things that may pop up that aren't expected like timely events or, you know,
it's so hard. Yeah. It's so hard because you want to be able to plan in advance and everywhere I go,
I'm like, this place is going to be better and things are going to be planned so far in advance. And there's going to be this perfect content calendar planned. No,
no, no, no, no, no. Nowhere I have ever worked has that been the case. Especially now with TikTok,
like again, you can't plan for what's going to be trending tomorrow, let alone a week from now. So
and I think that makes it more difficult, you know, because TikTok video
editing does take even a little bit more time. But I think on the whole, think of holidays
and have those concepts for holidays, maybe to your photographer or content creator as early
as possible, because those dates, you know, are not going to move. If you have, if your brand is
an e-commerce brand and you have sales, again, try to plan
those out as much as you can, even if it's just the big ones.
Okay, we know we do one for Black Friday.
And okay, we know our brand likes to do one for Valentine's Day.
Whatever it is, maybe try to plan those in advance.
Even like funny, silly holidays.
If you're a chocolate chip cookie brand, you're going to want to know when National
Chocolate Chip Cookie Day is.
So again, kind of doing that little bit of research I think is helpful. That's where I typically try to start
for a content calendar for the month or for a quarter is, okay, what are those timely dates
that we know are not moving because they're national or, you know, global holidays? And then,
you know, build out from there. Yes, absolutely. That's so great.
So I'm going to shift a little bit into more of like a career discussion here.
So a lot of people that I've met along the way who've worked for, you know, large companies
like Disney, you know, people who are in kind of the marketing space now within those companies,
they had to start more on an entry level side of things and work their way up. So I know you prior
to working in social for the Walt Disney Company, you were working specifically for the Walt Disney
World for a few years. So do you have any tips or recommendations for someone who is in an entry
level position looking to kind of work their way up into the corporate side? I do. I do. So I always
knew I wanted to work
for the Walt Disney company. I had a lot of opportunities at Walt Disney World, which is
why I stayed in this area. I've always worked for, you know, Walt Disney World. And so I started on
my college program. I came after I graduated from college and I started on my college program. And
I remember my first day I met my proprietor.
So at Disney, you'll have like, you know, the base level and then you'll have like a coordinator and
a leader and then your proprietor. And so they're a little higher up. And I met her on my first day
of my college program and I said, I'm going to stay here and I'm going to work in PR. So if you
have any contacts that I can meet, please let me know because that is my goal.
I'm going to stay here and I'm going to do that.
And so I think it's all about doing that.
Like making time for meet and greets was so important.
At Disney, we have an internal system where you can look up literally anybody in the company's
email.
And, you know, I'm sure a lot of companies have tools like that, or you can ask people,
you know, just try your very best to go on meet and greets.
Like I would go on meet and greets all the time within the company because I knew that's
what I wanted to be doing.
So whether, you know, okay, maybe you don't want to grow at the company you're at, but
you know, you want to grow in the field, maybe be looking on LinkedIn, or if you are working
in a big company, look within your own company because you never
know who you're going to meet.
I remember I had a meet and greet with this wonderful connection.
His name is Aaron.
He works at Epcot and he worked in entertainment.
And I met him while I was in one of my frontline roles opening, opening ropes for people in
the theater.
I just started chatting with him because he was standing close by to me. And he offered to have a meet and greet with me. And it wasn't it. He
didn't work in public relations. He didn't work in social media. He worked on the entertainment
side of things. And I very specifically remember saying someone saying to me, well, why are you
going to go on a meet and greet with him? Like he doesn't even work in the field you want to go into.
And I said, well, he's a very important player at Epcot. He knows a lot about the entertainment line of business. And I want
to learn as much as I can. And he's an incredibly kind man who's been so sweet to me. And I'm going
to take that opportunity to, if he's going to offer me an hour of his time or a half hour,
I'm going to take it. And he actually ended up introducing me to who would be my first boss in a
communications role in a corporate role at Disney. So if it wasn't for him, I would have never made
that connection. And who knows where I would be today. And he is still a wonderful colleague. And
he's an incredible man. So I'm very lucky. And I'm grateful that I had that attitude of just
meet with whoever you can, learn whatever you can about the business,
even if it seems trivial, because you never know when it's going to be helpful. And also do what
you can in the role you're in. That was some feedback I got from one of my first mentors when
I was at the University of Rhode Island. I was very active in the Public Relations Student Society of
America. And our, one of our chapter, you know, advisors, his name is Steve, and he works for FM
Global. And he's, again, wonderful. And he said, you know, he talked about when he was young,
how he just offered at a place where he was already working to do essentially do some
communication work for them. And so that was one of my first internships was I worked at a place where he was already working to do essentially do some communication
work for them. And so that was one of my first internships was I worked at a summer camp,
you know, the first few years, first few summers when I came home in college,
and I offered to do their social media. Again, at the time, it's so crazy because it wasn't that
long ago. But that literally meant Facebook, like brands weren't on Instagram yet. Or if they were,
it was like big brands.
You know what I mean? It wasn't small brands. So I offered to run their Facebook page and to help
with, you know, communicating with parents in that way. And so I was able to get that on my resume
as an internship, which helped to build me up. And then when I was working at Disney in another frontline role at Club 33, I offered to
help with a cast newsletter. And that ended up, I revamped the cast newsletter. It was internal
just for our team. And it ended up getting sent all the way up to like the VP of our department.
So that was another great thing that I was able to have that experience on my resume that, okay, well, I'm in this frontline role, but I made a space to do what I'm passionate
about and to add value.
And again, I think you should get paid fairly for your work.
There's like a whole conversation there.
But I was, you know, paid for that opportunity.
I do think there's, you know, different levels where, and I feel like this conversation comes up so much now as we're talking about influencers, but you need to figure out what
that level is of like, okay, this is worth me putting in the time and effort, even if I'm not
getting paid or, or, you know, if it's, this is not worth the time and effort, you know what I
mean? You kind of have to have that conversation with yourself in both cases. For me, I was lucky
that it was worth for me at the position in my
career I was in, you know, to kind of put in that time and effort. And again, back to your original
question, which was, you know, you're starting at the bottom of this company, it might be worth it
to put in a little time of effort if you know, time and effort if you know there's going to be
financial payoff and gain, you know, down the road. Yes, absolutely. And to your first point
about just meeting as many people as you need to, you know, especially being in the marketing space, having as much knowledge about the inner workings of the company as a whole is so helpful because, you know, you have your ground, you're kind ofanslate it into your marketing efforts. So, you know, yeah. So twofold kind of like you were saying within a career
standpoint, but also, you know, if your goal is to be within marketing, just educating yourself
and meeting everyone in, in range of, of positions is so important. So I love that you mentioned that.
And for me, I've worked in public, you know,
the more public relations side of this whole communications umbrella that, you know, I would
put both PR and marketing under. I've worked on more of the public relations side. So more of that
organic relationship building. So again, like you said, yes, knowing as much as possible about the
companies and clients I work with is really important because if I'm doing, you know,
organic community management and someone
messages me with a question, I need to be able to answer them in a timely fashion and a voice that
fits your company and your brand. Or I need to be able to, you know, engage in a way that makes
sense for your brand. You know, a lot of brands like the Walt Disney Company have a lot of nuances
that you can't just learn overnight. Yes. yes, absolutely. So educate yourself as much as you
can meet everyone within the company, you know, setting up those meet and greets. I think
relationships in general are so valuable, even if down the road, it doesn't lead to some sort
of opportunity. Career wise that you're looking for, you never know, you know, like you said,
who they can introduce you to or what kind of other opportunity those can open up.
So relationships are so important.
Yeah.
And that man, Aaron, that I talked about, again, he is so wonderful.
He and I worked in the same office.
So he introduced me who would become my first boss in a communication role.
And then we worked in the same office.
So I got to see him all the time.
And it was wonderful.
And he's such a good person.
And yeah, again, it was I always remember someone saying that to me.
Like, why would you meet with someone who has nothing to do with the field you want
to be in?
And I think back to that, I'm like, wow, if I had listened to that advice, I would
have never met this man who's become so impactful.
You know, as I look back in my journey, he really was very impactful.
So definitely, definitely if you have someone who's offering I look back in my journey, he really was very impactful. So definitely,
definitely. If you have someone who's offering to be interested in your career, what a gift,
take that, take that gift. Yes, absolutely. I wholeheartedly agree. I love that. So, um,
you talked about this a little bit, but what was it like making the decision, um, of leaving your
nine to five and kind of going headfirst
into building your own company?
Was that kind of a scary decision?
Yeah, it's scary.
Yeah.
So in my last role with the Walt Disney Company, I loved it.
I signed on for a four month contract.
I was offered some additional time and we just couldn't come to an agreement on what
that contract would be in full transparency.
And I think that's because I had kind of, this was an incredible role.
But I had outgrown it a little bit.
I was ready for more responsibility.
And of course, more responsibility translates to more of a financial gain.
And that's not where this role was.
You know what I mean?
Like there was just this juxtaposition.
And I kind of needed to make the decision, again, with no hard feelings.
I'm literally sitting in my Epcot themed office right now. Like I love Disney. It's where me and my partner met.
He still works there. And again, who knows if I will be there again soon or not. We don't know.
But it just was, it came down to really doing what was right for me. And I think that also comes
with what is my biggest piece of advice right now
is kind of give yourself grace to find new goals. You know, my goal forever was I want to work at
Disney. I want to work in social media management. I want to do work for Walt Disney Imagineering.
And this last role was all of that. And so once I did it, it was kind of like, okay, I did it. So
now I have to let myself be okay with finding a
new goal. And that's kind of where I am right now. You know what I mean? I'm all about the hustle.
I'm all about like making money and making smart decisions. And I know I have talent that would be
helpful to clients, but I am still in this part of like, okay, I'm feeling things out. And I always
was the kind of person who was like, I have a 15 year plan. I'm going to do this, this, and this.
And it doesn't always pan out that way. You know what I mean? Life is really complicated and complex. And I very much am a planner still to this day. Um, but I think just
like, just like in PR, you have to be able to plan, but you also have to be able to be flexible.
I think that really translates to life because, you know, if you're not, there are a
lot of things that you might never get to experience. You know, Club 33 was not a part of
my five-year plan, my two-year plan, but I am so thankful because that was the craziest experience.
And for listeners who don't know, Club 33 is a private members-only club within the Walt Disney
Company. And for a Disney fan, it's very prestigious. And I had
dreamed about going to Club 33 since I was like 10 years old. So the fact that I was on the opening
team of the one in Walt Disney World, that is insane. You know what I mean? Like that never
was on my radar because it didn't exist. You never know what's going to come up next. TikTok
wasn't on my radar because it didn't exist. And now it does. So give yourself that grace. And again, like I did
what I set out to accomplish to do with Disney. Of course, I would love to do more down the line
if that's where life leads me. But right now I'm so excited about working with, you know, people in
this tourism, travel, food industry, working with, you know, local brands that I'm passionate about
and really diving in and finding, you know, that's the I'm passionate about and really diving in and finding,
you know, that's the great thing about running my own business is, okay, if I don't want to offer a skill, even if I am good at it, I don't have to offer it or I don't have to offer it unless
I'm charging a premium, you know? So that's really nice too. Yeah, absolutely. And, you know,
a lot of people, when I first left my full-time job, people asked me, you know, is. And you know, a lot of people when I first left my full time job, people ask me, you know, aren't is this what you want to do for the rest of your life? You know, is this? Are you sure about this? And I just kept telling them, you know, this isn't it doesn't have to be permanent, you know, worst case scenario, if I decide down the road, this isn't what I should be doing anymore. Or I have new goals, like you said, I ask patients for myself, that's okay. And, you know, there's other opportunities out there in a corporate setting that I can
pursue.
A lot of people you'll talk to nowadays to, you know, executives with companies, they'll
say that having self-employment history is really great because there's a lot of things
that you have to do as a business owner that are harder.
There's a lot more responsibility,
you know, so if you're able to kind of do that side of things and manage a company,
that's that looks really great to corporate, you know, executives and managers. So,
you know, there's a lot that that can be taken into a corporate setting into self employment
and vice versa. And so, you know, people can't downplay the fact that it's okay to
kind of switch in between and, you know, you don't have to feel like you have to be kind of stuck in
one space or the other long-term. Absolutely. Yeah. I'm hoping I can, again, I feel like my
life is like, again, I wish I could be like, this is the exact plan right now because that's such
the person I am. That is so me. But I really am in this position. Like I'm talking to
different people. I'm talking to different companies about potentials for jobs. So like
I don't know what's going to happen next, but I love owning my own business, whether it's
freelancing on the side or it's a full fledged agency. I don't know which one of those two
things is going to happen next, but I love that I always have it there because it's mine. Nobody
can take that from me. You know
what I mean? Like even if it's just me and I'm working with clients on the side while working
a nine to five, or again, I go the route where I'm building it up either way. It's my business.
It's my services. It's my time, um, that I can use that extra time to, to make money and to
continue learning and growing in my field. So for me, no matter which way it goes at this point,
it's a total win-win.
And yes, I've definitely been able to talk about it
and share, you know, as a business owner,
I was doing things that I might not have done
working in a big corporation because it's just me.
You know, it's just me.
So I have to do it.
Yes, absolutely.
So you talked about not knowing too far in the future,
you know, what kind of your plan is and stuff.
But currently for Made in Media, do you have any specific goals that you all are trying
to work towards right now?
Yeah, so I do.
I'm actually working on my first influencer event.
It's going to be here in Orlando.
It's with a brand that I'm pretty excited for.
And I'm excited to be working on that.
I'm trying to get into influencer communication, again, because I know it so well.
I have my own platforms that I've been able to start to slowly monetize. My significant other
and his best friend, again, I helped them to grow their TikToks kind of as their social media
manager to some pretty high followings. One of them hit 260,000 followers this week. And so I
have a lot of friends who are influencers in the area. So I'm starting to get into how that will work if I interact and engage with brands on their behalf
and help them to find partnerships and find partnerships where they're being paid fairly.
And it's partnerships that they are passionate about because I think a lot of people who end
up in this, you know, micro influencer space, they might not know how to do that.
They might not have the confidence to do that.
They might not have the time to do that because content creation, especially for multiple
platforms is very time consuming.
Um, so I want to get into that.
Um, I dream about really, if I, if I'm talking just about, you know, a future on my own and,
you know, again, who knows what this future will be, but I would love to work more
with local Orlando businesses because I love this area. Um, I'm very, very passionate about the
homelessness crisis here in the Orlando area and about the lack of low income housing. And so I
would love to really build up my brand as made a media or just as a person and be able to find a way to help, help, um, organizations
or help people who, who are facing those challenges. Um, because it's, it's one that's
very close to my heart. So that's kind of what I think about for the future is, is again,
working with influencers and, and working on local events and, and just really digging into
the local Orlando community, um, with all the fun, incredible brands that we have here and finding my place within that community. And again, we'll see what happens,
but definitely working on some, some influencer events on behalf of brands and working with some
incredible influencers that I know in the area, you know, just testing it out, seeing what works,
seeing what doesn't in a very safe way. And I'm super lucky that I have that opportunity. Yeah. Well, I am excited to follow your brand and see
kind of what comes to fruition. That's so exciting. And I love that events are slowly coming back.
So I'm sure that's rewarding for you to be able to start putting those together again.
So I've actually, I've never done it. So I had an idea and there's a big local brand and I was
there buying something and I just pitched it and they were super excited about it. So it kind of
came about just out of nowhere. And this one actually is just completely, again, we talk about
is it worth, you know, doing something for no money. And I'm doing this one completely just
because I want to. I think it'll help me grow in other ways. It's a
really great brand. It's, you know, a national brand. And I think it will help me to grow my
business in a lot of other ways I'm looking to grow. And again, they're not paying me. So it's
really this fun way of me to be able to test it out for that first time because I have faith that
I can do it and I'm excited. So again, just testing it out at this point and seeing what happens next, learning and growing. Um, I'm sorry, my roommate just came home. So I'm trying to,
oh, you're good. Um, and learning and growing and finding a way to just, um, you know, I'm,
I'm very lucky that I have that opportunity because I know a lot of people don't have that
flexibility financially that, that I might have right now. And again, we're going to try it out
for this first client and see how it goes. And I hope it's a service I'll be able to offer to
clients, you know, for, you know, as a paid service soon. Yeah, no, that's, that's amazing.
Congrats on that. And I think that's another kind of learning point that everyone could probably
take away is, you know, the, the old school method of just walking into someone's business and
meeting them face to
face and introducing yourself, you know, that's not old and dead. You know, that's still kind of
a relevant thing today. So I love that that's kind of the story of how that came to fruition,
because that's still impactful nowadays. Yeah, it is. And I had, you know, sometimes some brands
are not as active on social, I think, especially this is a big national brand, but we're talking about their local
presence, you know?
So the big national brand might be easy to reach, but that local shop might be more difficult.
So sometimes if you go in, you really can get connected.
And so I'm really excited to see where it goes.
And I'm really hopeful that it leads to something.
You know, I'm going to be working with a lot of influencers in the area.
I'm going to be working with this big brand.
Like, again, there are a lot of things that I was like, OK, this is worth it.
And I'm lucky that I have the opportunity to just kind of do this one for fun and do
it under MetaMedia and see where it goes and see what I can do.
I'm very excited.
That's so awesome.
And we've mentioned TikTok a lot in this, uh, this episode,
and I know, I'm sure you have some great tips and kind of, um, recommendations for people out
there looking to grow their platforms and their pages. So that's definitely something we'll have
to have you on to discuss more at a later time. I was always, yes. I'm always my favorite. Yes. It's something that I, I know with my clients,
it's, it's something we're not doing as much of. So, you know, having partners out there,
other businesses that are great at it, but I'm always so eager to learn people's
tips for it and stuff like that. But do you have one tip you want to share today for everyone?
So many, but I would say, and it's hard
because I would give this advice to clients and they're like, well, we just don't have the time.
But if you can get a client who has the time, convince them to get into it now. Because I
keep saying TikTok right now is like Instagram in 2012. The growth is unparalleled. That's how
people are growing so fast on these platforms. I've been working on my personal Instagram platform.
Granted, I've taken some breaks, but for a couple of years, and again, with some breaks, with some
super, super consistency and then, you know, falling off, but TikTok just has this unparalleled
growth right now. And so if your brand can get in on the ground floor of that, take the opportunity,
because if you're dragging your feet and you want to get in a couple of years, it's going to be more difficult to grow. As the platform monetizes, as more and more and more people are creating content, there's more content to choose from.
There's more people to follow.
It's going to be more difficult to grow.
So if you can get in as early as possible, that is going to be such a gift.
Because again, at this point, we know that TikTok is a viable platform and it's worth putting your money into.
This is not like, you know, I know sometimes it takes some time as different platforms pop up.
And we have platforms like Clubhouse.
You know, it's fun.
And I've seen people use it here and there.
But it has not taken off in the way.
You know what I mean?
That I would tell a brand, okay, go pour significant
money and time and effort into this. I just wouldn't unless there was a very niche circumstance.
But TikTok has proven that they are here and they are here to stay and they're putting money into
their programs. They're putting money into their creators, money into their platform. And the
algorithm is just insane. The algorithm is great. So yeah, that would be my one piece of advice
is if you can find the time, get into it.
And if you can't find the time right now,
make an account and get your username before it's gone.
That is my advice always.
Even if you don't think you're gonna use a platform,
get the username because once it's gone, that's it.
It is gone or you're paying through the nose to get it.
Yes, yes.
I like what you said too about the algorithm.
I feel like TikTok is so incredibly intelligent
in terms of just providing me with content
that is so relevant to the things I'm interested in.
You know, it's really good at trying to find those niches
that you're into and really serving you with those.
So for brands who are looking to get on there,
it's just really kind of honing into those niches
and speaking to that directly
and kind of the consumers and what they're looking for.
I'm super excited about the platform.
Like I said, it's something I need to really dive into
even more and really get my feet wet with it.
But I love hearing about what brands are doing
and kind of their recommendations there as well.
Yeah, absolutely. For sure. Well, before we end, we love asking this question to all of our
guests, but is there anything you know now that you wish you knew when you started your career?
Oh my gosh. I think it's kind of what we've talked about, but just that like
your career is probably not going to go exactly how you think it is.
You know, I was my plan was I was going to do the college program.
I was going to get a professional internship.
I was going to move into a job in PR and I was going to work at Disney until I died.
And that was the plan.
And on my college program, you know, my mom was was terminally ill and I didn't know if I'd even be able to finish my college program. You know, my mom was terminally ill and I didn't know if I'd even be able to finish my college program. And then once I did and I realized I would be finishing it, all the
public, all the professional internships were gone. They had already been filled. And then I
got an internship at Edelman, which was an incredible experience. But I didn't think that
was going to be part of my plan. And I met my best friend who's like my sister now and has really
become my family here in Orlando when I had nobody. And then I worked, you know, in Epcot opening ropes for people. And I was working seven days a week. And that was not the plan. And then I got in the Club really discouraged. And I remember crying and then getting another rejection and thinking, you know, am I fighting
for something that's never going to happen?
But I think there's a lot to be said for having a goal in mind and just taking the next right
step to get there.
Even if it's not the one that you planned for, even if it's not the one that you thought
it would be, keep moving.
And don't get caught up you know I
know in a big company at Disney I'd hear people say oh well I want to stay in this role checking
ropes at Epcot for you know at least a year and I was like why like it's great that you're here
it's great that you're here you're willing to start from the bottom but if you have an opportunity
take it I totally think the old adage of you have to stay in a job for two years, especially if it's movement within the same company, is to me, it's just not where it is anymore.
You know, if there's a good opportunity, take it because it might not be there when two
years comes around.
So yes, yes.
But also, like you kind of said, don't discount those small steps along the way because you
never know where those are leading you to.
Even if it seems like a small opportunity, if it's an opportunity, take it, you know? Yes. Yes, absolutely. Well, Josie,
thank you so much. I really enjoyed this interview with you, learned so much and I can't wait to see
what further content we can create with you, but absolutely. You have to stay in touch and please,
I hope again, I hope I can come on in a few more months and have a more clear path. But I hope at least it inspires someone to know that if you are not on the
clearest of paths right now, even if you're a planner like me, that's okay sometimes.
Yes, yes. Preach. I'm learning so much from you. I know these are the words that I needed to,
because I, like I said, literally just had a conversation about this. I'm like, what am I going to do? Where am I going? But that's okay. And it's just a good time to
kind of sit down and figure it out. And you know, you will figure it out and everything's going to
be fine. So I love that. Thank you so much for having me. Yes. Where can everyone find you
really quick before you go? I'd love for everyone to keep up with you online. Yeah, of course. So you can find me on
Instagram at made a dot media. And, um, you can also find me on Instagram at Josie made a,
and from my at Josie made an Instagram, you can find pretty much everything.
All the links and all the good things are right there. So if you're, if you're looking,
whether it's for my, um, you know, for, for my agency or for my Tik TOK or whatever it
might be at Josie madeable. We'll pretty much get you to everything. Awesome. Thank you so much,
Josie. Thank you. Bye everyone. That's it for this week's episode. Thank you so much for tuning
in. If you're new to the marketing happy Hour podcast, be sure to check out the archive of season one and two guests
representing some of our favorite brands
like Angelica Song of Google and YouTube,
Jenny Park of LinkedIn,
Kaylee Plotkin of Digiday and Glossy, and more.
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