Marketing Secrets with Russell Brunson - ClickFunnels Startup Story - Part 4 of 4
Episode Date: March 4, 2019On today's episode you will hear part 4 of 4 of Russell's interview with Andrew Warner about the Clickfunnels start up story. Here are some of the awesome things you will hear in this part of the stor...y: Hear Russell get put on the spot when he has to answer various questions from the audience. Find out why Russell loves Voxer so much and uses constantly. And find out how Russell plans to take Clickfunnels to the level of Sales Force in the future. So listen here to the final part of this 4 part set of the Clickfunnels Start up story as Russell is interviewed by Andrew Warner. Transcript - https://marketingsecrets.com/blog/185-clickfunnels-startup-story-part-4-of-4 Learn more about your ad choices. Visit megaphone.fm/adchoices
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Hey everyone, this is Russell Brunson.
Welcome to the fourth and final installment here
in the interview with Andrew Warner
at the Dry Bar Comedy Club
where he's going deep into the ClickFunnels startup story.
And I hope you've enjoyed it so far.
You know, throughout this entire interview,
what was really fun is he brought my wife on stage
and my partners on stage
and brought other people who didn't like me at first on stage and kind of shared all these things.
I hope you guys are enjoying it and really enjoying this interview.
I hope that this starts making you think about your startup story.
Some of you guys are living your startup story right now.
Maybe you're depressed or nervous or scared or afraid or whatever.
Hopefully, this gives you motivation to know that I was there too.
In fact, I'm still there many times. But it's. And it's part of the game and part of the process. And
someday you look back and you'll have someone like Andrew interviewing you about your startup story
and you'll be so grateful for the trials and the things you're going through now.
So with that said, we're in Cuba theme song. We come back, we'll listen to part four of four
of the ClickFunnels startup story interview with Andrew Warner at the Dry Bar Comedy Club.
So the big question is this.
How are entrepreneurs like us who didn't cheat and take on venture capital, who are spending money from our own pockets,
how do we market in a way that lets us get our products and our services and the things that we believe in out to the world and yet still remain profitable?
That is the question
and this podcast will give you the answers. My name is Russell Brunson and welcome to Marketing
Secrets. And I know a lot of you have asked me what's coming up next and Russell's going to talk
about that, how you're going to get to like Salesforce level. But why don't I take a couple
of questions from someone? Is there anyone who's been sitting here going, I can't believe
Andrew didn't ask that. Is there anyone who has something that's standing out for them? And should
we just have them come on stage? We got mics from over there. Okay. All right. A little bit deeper
of a question. So what is something, I know you're strong in your faith, family, God, I mean, all kind of all around
what's something that's really made you who you are. You've mentioned before that made you that
you as a marketer with your dad, you're up late watching the infomercial, but what's something
that inherently it could have been experienced, maybe a quote in the back of your mind that's
just driven you. It could have been something your parents taught you when you were young.
What is, is there, I mean, it's kind of a little bit difficult question to look back. There's probably a million things, but what are one or two that really stick out that
make you the person that you are? I have a million thoughts racing through my head. The one that just
popped in the front. So I'll share that one. Hopefully it's good. Um, I remember when I was a
kid, uh, my dad gave me a job to go clean the car. And when I went out there, I cleaned the car.
I did my best job, I thought.
And I came back in, and I was like, Dad, it's clean.
Can I go play?
I was like, come look at it so you can let me go out and play.
And he was like, well, is it good?
Are you proud of it?
And I'm like, I don't know.
He's like, well, are you proud of it?
And I'm like, I don't know.
He's like, well, go work on it until you're proud of it, and then come back and let me know.
And I was like, oh, man. So I go back out out and I was like, am I proud of this? Like,
I was thinking, I guess technically I'm really not that proud of it. So I was like trying to do
more things and try to clean it better. And then to a point I was like, actually proud of it. I
came back and I'm like, dad, I get the car's clean now. He's like, you're proud of it. I'm like,
I am. He's like, okay, you want to play then? I think for me, like that was such a big thing.
Cause it was just like that, the internal, like, am I proud of this thing that I'm giving them
putting out there? And if not, like keep doing it till you are um and i don't know that was that was like one of
those little weird dad moments that he probably didn't mean as a teaching opportunity but
definitely it's been big for me ever since then yeah good question is there one on this side
while while you're finding the person who has a question, Whitney, did you have more to say?
You were going to ask more, right?
Yeah, can you get the mic over to Whitney, please?
She's right over here.
I know I didn't ask your full question.
Hi, Russell. How are you?
Awesome. How are you doing?
So with your business, what is...
Back to when you were first starting,
I kind of want to know know what's the one thing like
when when your business was was really hard when things were really struggling what's the one thing
that kept you going it was just in the back of your mind and then i have a second part of that
is um what would you say was your great your biggest failure and what was the greatest lesson that you learned from it?
Okay. Easy question. Biggest failure. Oh man. Um, so the first question was, uh,
what was the first one again? I'm thinking about the biggest failure I'm trying to,
oh, we kept going. Um, man, um, Give me a sec.
Are you going through that now?
You are.
What are you going through right now?
Can you stand up and get close to the mic?
I can see that this is a meaningful question for a reason.
What's going on?
Be open.
I'm just trying with my business. I'm trying to get my message out there.
I'm just baby parts of ClickFunnels.
So I'm just figuring out how to do a funnel.
But my company is
called Creating Powerful Women. And so I'm just trying to teach women how to grow a business while
they grow their family at the same time. And I'm doing that right now because I have three little
tiny girls. So I'm just like, okay, I'm still trying to figure out this myself and then teach
women how to do it at the same time. So it's just, I'm still in that struggle phase.
Is it partially because you're feeling like an imposter?
How can I tell them what to do?
That's what I was saying to you earlier.
I'm like, I feel like I need to have that success level
before I can teach women how to go out and do it.
But the reason when I found you in the hall and I said,
I want Russell to be vulnerable and tell the nitty gritty parts of the story and those stories are what make people relatable to you.
That's kind of where I'm at as I realized that I grow a bigger following and a bigger audience when I'm more relatable to them, which I realized I don't need to be up at that level to do that.
I get that.
Yeah.
So my question for you is, have you been working with women and helping them so far?
Tell me a story of someone you've helped.
I'm curious.
So I went through postpartum depression a couple years ago after I had a baby.
And a lot of the women that I've been reaching out to, when I share those stories, those women have been coming to me saying,
Hey, how do you get through this struggle?
I know you've gotten past that.
And so I want to hear the hard stories that you went through. And so a lot of the people that
I've been coaching one-on-one have been people that have gone through those exact same little
things that I have. Okay. When they, when you do that and, and you share the stuff with them and
they get that clicks for them, how does that feel? Um, like I'm fulfilling what I was put on this
planet to do. That's the thing.
That's the thing that keeps me going.
Like it doesn't happen often, but it happens often enough that like, I crave that.
Like I, like I'm super introverted.
There's always awkward people coming in, but I still love when they come to me and they're
like, Hey, just, you know, real quick.
Like last night we were in, we were in San Francisco or San Diego, excuse me.
And, um, someone came up to me in, in the hall and I was kind of like, ah, I don't,
I'm nervous to talk to you because you talked to. And he said, Hey, just real quick,
you like legitimately changed my life. You changed my family. He started tearing up.
And I was just like, ah, I didn't let myself feel that just for a second. And then you go back to
the awkwardness. But for a second, I feel that. And just like, ah, like that's what it's about,
you know? And, um, I use Voxer for my coaching clients, right? So every time they box me and
they say something like that, there's a little star button i start and it still works in this huge
like thing of all the starred ones so down days i'll go back and listen to that and i'll listen
to people like two years ago said something about like how something i did affected them and just
like honey that feeling because everything we do in this life for feelings right like everything
is just a feeling we're looking for we eat because we want a feeling we like we did this because i
wanted a feeling like we're doing everything for a feeling. So it's like, if I can remember the
feelings of the thing I'm trying to get and I can experience it again, then it, that's what,
what gets me and keeps me going. Um, and, and I think that any of us that are lucky enough to
have those feelings, like a lot of times we forget about them. It's like, no, like remember that
because that's, that's the thing when it's hard and it's painful and it's dark, it's that feeling
that's just like, Oh, that's the, and you remember that and you like let yourself experience it again for a minute.
And then for me, that's like, okay, I can get back up. I can go again.
Yeah. Great question. I'm glad you asked it. How about one more over there?
You know what? Yeah. Let's give her a big round of applause, please.
I was actually going to ask a little bit about that vulnerability.
I was surprised.
I'm big in the SaaS space.
I've been to Dreamforce, follow a lot of ClickFunnels.
It's pretty rare that you see a CEO want to put themselves kind of on the roasting side of things.
So you're from here, from Sandy. I was just kind of surprised.
What was it that really
compelled you to want to come back, do this in Utah? When I saw your email, I thought it was a
clickbait scam. Oh, it is. We're selling you something next. Just kidding. I really thought
I was going to come and it was going to be like a video of your face spinning and it was going to
be like, hi, you know, we're here because I follow ClickFunnels, but it's just really rare. I mean,
especially it being down in Utah County, That was kind of unique that way.
Wait, one sec.
Does ClickFunnels actually allow me to place people's city in the headline?
Like, I want someone from San Francisco.
You could.
Oh, all right.
I get it.
Yeah, it said like Idaho.
It said we're in the surrounding areas.
It's going out to 8,000 people, limited seating.
And as a marketer, I was just like, is this a real thing?
So I showed up and I was excited to see you.
But why come back to Utah? What does this event mean to you and why want to
be vulnerable and kind of, kind of open up? And, and I learned a lot about you personally. That
was great to hear from a business side. So, yeah, so my, my beliefs are, um, and I believe we have
the best software company in the world. So I'm going to start with that.
But if it's just about the software,
then it comes down to like who's got what feature
and people are moving and shifting and changing
because of the features, right?
Like that's the thing.
And we started ClickFunnels.
It was like, no, it has to be more.
It has to be like a thing, right?
And it's interesting because people who sign up for ClickFunnels
who like click on an ad, they come and sign up.
That's why John can't do, it doesn't work that way right because they're
signing for a website a web and click funnels a website builder for crying out loud like if you
boil it down we are a website builder that is boring right so people don't come for that they
stay for that like that's why they stay that's why they they they stay but they come because of
the feeling and they come because of the connection like i want to be able to take the videos from
here because if i can get more people who come through my funnels to hear this story, they're going to stick with ClickFunnels because they realize like we have a soul.
There's a reason behind this.
It's not just the software company who's trying to make a bunch of money.
We're actually – we have belief behind it.
And so that's why we do all these things.
That's why I still write books.
That's why we do videos.
That's why we do vlogs.
That's why we do like this fun stuff because it builds connection with people and connection with what keeps people staying even if some other companies have a different feature than we do or it's more
there's cheaper more more expensive whatever um and so that's that's a big reason why we still
we still do it and then um i thought it'd be fun to come down here yeah because it's you know i
grew up i'm not far from here and it's just kind of a fun thing um we've been working with the
harman brothers we started another project with them and their family owns the drive our comedy
club if you guys ever watch angel, that's one of their
family's companies. And when vid angel had their little hiccups, they shifted all the programming
to, to this, to drive our comedy club. So we used to watch all the comedians here. I was like,
this is like the coolest location to do something like this. And, um, one of the other side jokes,
I don't know if I showed this to you or if it's just my head, but, um, Andrew's famous for doing
these big Scotch nights. And as a Mormon, I can't drink scotch.
And I was like, what if we did this,
but it's like at a dry bar
and there's kind of this funny playoff of that
and it all worked out.
Yeah.
Usually at events, I do do scotch night afterwards.
Say, everyone come back to my room.
It's not going to go over very well.
But Dave did into mine.
He drinks water and feels comfortable.
We have good water for Dave.
How about one more and then I want to
get into the future.
All right, cool. So you always talk about how, like for ClickFunnels, you guys took
like six tries to finally make it work, right? And how like most of the time when you guys
start something, it doesn't work the first time. That's why you have audibles and all
those things. So I was just wondering as someone that, you know, I'm starting and getting that
kind of like that lift, like what is the biggest thing that you see versus, like, a flop funnel
versus something that, you know, kind of takes off and explodes? And, like, what's the odd or the
change that you normally do that, like, that shift or the message change or whatever it is that makes
it finally take off? Traditionally, like, the difference between a funnel that works and doesn't
work, I'd say it's probably 50% offer. Like if the offer is wrong,
it's not going to like, let's use the first thing. Is it actually a good offer that people
actually want? Um, second then is usually like copy. So looking like what's the hook,
they, you know, those kinds of things. And then design's probably, probably third. Um,
it's all this stuff that they're in. Those guys didn't like it first. Like the, the things that,
cause it's not like we just made up the stuff, right. you saw 8 000 funnels we tested and tried in the in the journey
of 15 years to this that that's like now we know like what things people convert on and so it's
just like looking at like looking at stuff that you know is working and modeling because you know
like this structure works this kind of things but usually something's broken it's going back and
like figuring out like kids this offer is not right people didn't want it and and that was
the problem click funnels like the offer we took four or five times to get the
offer right and as soon as the offer is right then it's just like you can tell when it's right
because people will buy even if you're even if everything else is bad if your offer is amazing
people give you money for it you know so that's definitely the biggest part and then from there
then it's copy and then design and then then all the little things that that stress some people out
like me.
So I've got, yeah, we'll come back.
I see that there are a few people who had more questions.
We'll come back to that in a moment, including you.
And I promise I'll do more.
But you did tell me about all the different things that you guys are working on now.
Of all of them, what's the one that's going to get you the closest to Salesforce level?
Oh, that's a good question. There's so many things. Um, uh,
so I would say, if you're, I'm going to ask you a question. Is that right? Have you ever played
bigger yet? Play bigger, playing bigger. No. What do you mean by that? Uh, that's the name of the
book, right? Play bigger. Oh, playing bigger the book. No. Yes. Um, so that book's been interesting.
You guys haven't read it. It's one of the biggest ones as a team we've been reading, but it's all about like, um, designing a category and becoming the
king of that category. Right. So I feel like we are the king of cat of, of sales funnels.
And that's like our, that's our category. That's the thing that's going to be there. Right. And
then if you read through the book, like the next phases are like, is building out the ecosystem
that supports you as the category. And the fascinating thing about Salesforce, if you
look at it, we're not like, I probably shouldn't say this on video because someday Mark Benioff's going to watch
this and be like, I'll never give you money. But like Salesforce isn't great software, right?
I guess it's this hub that things are tied into. But the reason why they did 13 billion this year,
they're trying to get to 20 billion is because they built this ecosystem, right? The ecosystem
is what supports this thing and grows it up and builds it. And it's, that's like the next phase.
And so I think for us, it's like, we have this, we have funnels, which are the key that, that that's like,
it's like the CRM for them. It's like the central point, but it's then, it's then bringing in all
the ecosystem is building up all the other things around it. Right. Letting other people create
things on your platform, becoming a platform. Yes. Becoming a true platform. Can you create
a platform when what you want is the all-in-one solution?
When you're saying, you don't have to plug in your chatbot to our software.
We're going to beat chatbot software.
You don't have to plug in Infusionsoft.
We've got email marketing in here or MailChimp.
It depends because Salesforce is similar too, right?
They have their own things that they either acquire and they bring them in or they build their own, things like that.
And I think it's a hybrid of that.
I think we allow people to integrate because some people have tools. Our goal is to always be the best sales funnel builder on planet Earth. We may not
be the best email autoresponder in the world. We'd have one and that increases our revenue and people
who love us will use our email autoresponder, but there may be some other one that's better,
but it's not our big focal point. There may be a chatbot that's got more features, more things. That's not going to be our focus making the best, but we've got
one built in to make it. So there will be, that's, that's kind of our thought is that we will have
the things included. So people want to go all in, they can use it, but they, but if they love yours,
because these things, they can bring that and still bring it in, you know, and then as we grow,
who knows what the, you know, the next phase is the acquisitions and finding the best partners,
people that have most of our members using,
start acquiring companies and bringing them in.
Internally similar to what Salesforce does, growing the platform from there.
Just keep letting people build on your platform?
And then does that make the platform more valuable?
Or do you guys get a share of the money that people spend on these extra tools?
Both, I think.
I mean, Stripe, for example.
I think we process $1.7 billion through Stripe.
We make over a million bucks a year from Stripe referral fees for just letting them connect with us, right?
And so there's value on both sides. It makes the platform more valuable because people can use it easier.
We also make money that direction as well and those type of things.
Okay.
What's up, everybody? This is Russell Brunson.
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It's something we've been implementing into our high-end coaching program as well, and
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But to kind of give you some context about this offer he's making for you guys, as you
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So, Taylor put together this book called The Revolving Pric pricing method, and it's awesome. It helps you turn every client you
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And then what is actionalytics?
Actionetics.
Excuse me.
So that's Todd's name.
He loved that name.
Anyway, so Actionetics is what we call internally follow-up funnels.
So we have sales funnels, which are page one, page two, page three, page four.
And then a follow-up funnel is send this email, send this text message.
Here's the retargeting pixels.
Here's the thing.
So it's the follow-up funnels.
It's all of the communication that's happened after somebody leaves the page with your with your audience and that's a new product that you guys are creating
yeah it's been it's uh actually we make more revenue from action x we from click funnels
right now really we've never marketed outside the omp i can't get access to it it asked me
for my username and password i said i don't have that but how do i sign up for it um the it's only
been in beta so we we opened up a funnel hacking live people signed up there and then we kept it down for a year and then we opened it so two funnel hacking lives we opened it at and
then on my birthday we opened it and that's it but we have it's over it's like 12 13 000 members
who are who have upgraded to that and then um we're probably a couple weeks away from the actual
public launch where um people will be able to get everyone will be able to and already people are
spending more money on that than click funnels? Because it starts at $300 a month versus $100.
So it's ascension up.
So they go from $100 a month to $300 a month.
And then the new one, it scales with you.
So because we're sending emails and Facebook message, things like that, it gives us the ability to grow with the platform as well and not just have a $200 a month limit.
Someone might pay $1,000 or $5,000 depending on how big their lists are.
You're really good at these upsells. You're really good at these extra features.
How do you think about what to add? How did the rest of us think about it based on what's
worked for you? Okay. That's a great question. And everyone thinks it's a product. The question
most people ask is like, what price point should my upsells be? It has nothing to do with that.
It has a hundred percent to do with like the logical progression of events for your customer.
Right.
It's like when someone comes to you and they buy something, um, like let's just say it's
weight loss.
Right.
So they come to you and they buy a weight loss product book.
Right.
And let's say it's about how to get abs.
So they buy that second, they second, they put their credit card in, credit card and
they click the button in their mind.
That problem has now been solved.
Like I now have six pack abs.
The second it's done and people don't think that.
So what people do wrong is next page is like, cool. You bought
my abs book. Do you want my abs video series? It's like, no, I just solved that problem. I gave
you money. It's been solved. So we have to think through for logical upsells is like, okay, I just
got abs. What's the next logical thing I need. So it's like, cool. You got abs now, but how'd you
like biceps? Like we can work you out. This is my training program to grow here. Right. Or for
funnels, it's like, here's this funnel software, or here's this's this uh here's this book teaching you how to do funnels but like after
you have a funnel you need traffic so traffic's the next logical progression so as soon as someone's
bought something my mind in in the customer's mind i believe that that problem's been solved
and it's like hey what what's the new problem that's been opened up because that problem's
been solved that's i got my email addresses because it click funnels the next problem i'm
probably going to have is what do I send to people?
And that's what you're solving.
What about this, uh, fill your funnel?
It's, it's a new software.
Yeah.
What is it?
So, uh, how do you know these things?
That is good.
You haven't been digging.
So, um, so I'm writing my third book right now.
It's called traffic secrets.
And then on the back of it, we have software.
It's called fill your funnel that, that matches how we do traffic with the, with the, um, with the book. So if someone reads the book,
you log in and, um, the way we do traffic, we focus very heavily on like influencers.
We call it the dream 100. So you come in and you log in, you're like, okay, here's the people in
my market. There's Tony Robbins. There's Andrew. There's so you, you list all these people and
it starts pulling all their data, scraping all their ads, their funnels and everything.
It shows you everything that's happening in their companies. So you can reverse engineer
it for what you're doing. So if I admire what John is doing
for you guys, I could put you in the software. You'll show me what you guys are doing. And then
I'll be able to scrape it and do it myself. You're nodding and you're okay with that. Wow.
Have you been doing that? Is that part of what's worked for you guys at ClickFunnels?
And so you're actively looking to see what people, man, as an interviewer, that'd be so good for me to understand what people are
doing to get like traffic to their sites. All right. And so. We buy everybody's product.
Everyone's. I bought Drew's like six times. Yeah, you're welcome. Just because the process
is fascinating to see. And then the book.
What's the name of the book?
Traffic Secrets.
Why is everything a secret?
What is that?
I don't know.
No, I feel like you do.
I remember it was...
It outconverts.
100% it was because it outconverts.
Because the word secret outconverts?
In everything.
Everything's that I've...
Like I used to on stage be like,
the top three myths,
the top three strategies,
the top three lies,
the top three everything. And like three lies, the top three everything.
And secrets always outconverted everything else.
And so that's the name of this book.
I'm looking here to see.
Yeah, Melanie, she told me when you organized this event, you said, secret project.
That's it.
If I just tell people what's happening, then they're like, oh, cool.
I need to have to build the anticipation.
Even within your team.
Especially within the team. Yes. So secret is one big thing what else do you do secret attacks uh within the team so now you get them interested by saying it's a secret so i'll tell them a story i'll tell
them the beginning of a story oh my gosh you guys i was listening i was just cleaning the wrestling
room and i was going through this thing and i was listening to andrew and he was doing this campfire
chat and it was amazing and he's telling this whole story and i have this idea it's gonna be
amazing um but i'll tell you guys about tomorrow
and so what happens now is they've got a whole night to like marinate on this and be like what
in the world and they got excited and then when they when they show up they're anticipating me
telling them and then i tell them that i get the response i want if i tell them they're like oh
cool i'm like no like you missed it like yeah i need that i need that in fact i'll share ideas
all the time i'll pitch it out there just to see, like, I know if it's a good idea. Cause Brett will be like,
I got chills. Dave will start freaking out. I just, and that's why I know I'm like, okay,
it was a good idea. If they're like, oh, that's cool. I'm like, crap, I'm not doing that one.
I've heard one of the things, one of the reasons that you guys hang out together is when he's an
extrovert and you're an introvert. But the other one is Dave will like one up you.
It starts the process. This is for the bubble soccer event we did.
Initially, it was like we're going to have influence.
We're launching a viral video, and then like we need,
let's bring some people into it.
And then we're asking somebody to bring like big influencers,
like you have to do something crazy.
Get a Ferrari and let them drive over it in a monster truck.
And I was like, that seems extreme.
I was like, what if we like played football in the Boise State Stadium?
And Dave's like, what if we did bubble soccer? And I'm like, what if we try to get a Spise State Stadium? And Dave's like, what if we did bubble soccer?
And I'm like, what if we tried instead of Guinness Book of World?
And then next thing we know, we're all Guinness Book of World Record champion bubble soccer players.
It was amazing.
And that's the thing that I've heard about your office environment, that it's this kind of atmosphere where, see, for me, look at me.
I've got that New York tension.
When I talk to my people and I talk to everyone, it's like, we've got to do something already.
And you guys are like, fun,
there's a bubble ball pit or whatever
in the office, am I right?
It's not.
I go, we need a,
we're going to create a new office.
Let's have a bowling alley in it.
And it's, that's the truth.
That's the truth.
Does he also tell you, like,
we need to do something this weekend,
date night, it's a secret?
Maybe I need to do more of that, huh?
Yes.
Does he use persuasion techniques on you?
It doesn't work on her.
No?
She's the only person I can't persuade.
It's amazing.
My powers are useless against my wife.
It's unfortunate.
Do you actually use them?
Or when it comes to the house, you go, come on, I'm tired already.
I tried to do something today, and she's like, that was the worst sales pitch ever. I'm like, dang it. All right, I'm tired already. I tried to do something today and she's like, that was the worst sales
pitch ever. I'm like, dang it. All right, I'll try again. Hey Siri, text my wife. I've got plans
for tomorrow night. So good. Russell just told me about it. I'll tell you later. Secret, period,
send.
That's amazing wowee
does anyone know how I could get a babysitter here?
this now would be cute
oh yeah
you're a little too eager to spend time with my kids
thank you
alright I said that I would take a few more questions
I know we're almost out of time here.
Who was it?
There was someone on the right here who was especially, like, look.
Yeah, you who just pointed behind you.
Hi.
Okay.
Russell, so I've been in your world since about 2016.
You know, hang on a second.
What?
I'm sorry to curse.
Who the f*** comes to a software event and goes, I've been in your world.
This is amazing about you.
I'm in San Francisco.
There's nobody who goes, I'm so glad I've been in the HubSpot world.
No, it doesn't work that way.
I'm sorry.
I had to interrupt.
It's like, okay.
I've been in your world.
He's selling you software.
You're in his world.
You have to listen to his podcast.
It's a universe.
I listen to his podcast.
It's just him talking.
He talks about it.
It's a universe.
It's a universe.
He creates a universe. I thought a universe. He creates a universe.
I thought it was him in a professional studio.
I saw him in San Francisco.
He's talking into the voice recorder on his phone.
Okay, yeah.
I got a feeling that Russell's going to go at some point,
religion is just an info product.
I think I could do a better job here.
All right, yeah.
Okay.
I entered the ClickFunnels universe in 2016.
And since that time, I came in with a lot of hopes
and a lot of, it was just,
it was a really exciting experience
to have you break down the marketing that's,
you like really simplified it, right?
So I see that. I'm an ambassador for the one, um, comic club challenge right now.
And people are coming in with such high hopes and such tremendous faith and trust in you.
And, um, I have friends that I've, you know, brought into it and everything. And they're
coming in just like, they're really staking a lot on what they, how they've been persuaded to join
your universe. And so, well, sorry, universe is the wrong word.
But from that, I guess the question is there's a few things.
I think a lot of people are afraid of that type of responsibility in the products that they're delivering.
And, of course, there is a tremendous failure rate
of people who don't get what they're persuaded in.
And so there's a lot of magnification on the two-comma club
and the people that are the successes.
But the question that I have is the responsibility that you feel the people that are the successes. But the question
that I have is the responsibility that you feel for that. I feel that you feel the responsibility
because you're constantly looking for new ways to simplify, to bring in new coaches, to bring in the
new team, to like make products and offers that are, I mean, completely irresistible. Truthfully,
I mean, I went to Funnel Hacking Live. I'm not spending any money. Okay, $20,000 later. But it was truthfully so irresistible.
But you've crafted such unique things in an effort to truly serve that client
and really get them to the place that they're looking to go.
So I'm not sure if the question's coming up,
but it's a lot of responsibility that all these bright-eyed, bushy-tailed,
wannabe marketers are coming in really truthfully,
feeling the genuine,
the genuine just truth that you're telling them. But then like there's a big crash and
burn rate too, which is normal in that space. I'm not sure what the question is, but.
Congratulations to the people in the two comma club. What about the people in the no comma club?
What do you feel is a sense of obligation to the people who aren't yet there?
What do you feel about that? Is that the question?
Is that right? I guess the question is, so there's,
there's two parts. One is the responsibility that other people are feeling, the fear that they're feeling to put something out there because they're afraid of a failure, right?
So just like, um, Whitney over there was talking about, she, you know, she's, she's got those
fears. So there's normal fears that come along with that. And so how you deal with that in that
not, it's not because of lack of delivery on your end, but there are still people who are spending
tremendous amounts of money or small amounts of money that just aren't getting what it is. So,
um, it's really about your internal feelings about that topic.
It's a good question. And, um, there's a lot of ways ways i can answer it i'm trying to think um
you know for me it's it's um i think it's a big reason why i do have a concert because i do feel
like um a huge obligation to people who who sign up for our stuff right and so it's like i'm always
thinking how do we simplify this how do we simplify it what's the best way to do it like what's the
thing that's also what like creates innovation right so it creates the ideas is is that like
how do we serve these people better? How do we serve them better?
Um, uh, probably the best analogy.
In fact, uh, Brandon over here was working on a video and he sent me, uh, last night
that I had a chance to watch, which was really cool.
Um, uh, we had Sean Stevenson speak at the second funnel hacking live.
Is anyone there for that one?
A couple of guys.
And, um, he gave us, Sean seems to be, you know, him as a three foot giant.
He's this little dude in a wheelchair, one of the coolest humans on earth. And, um, and he told
this story. It was funny because, um, man, I had like another emotional connection watching it the
other, uh, the, uh, last night actually watching it. And he, um, talked about stories like how
many guys here are upset because you've got like 17 followers on Facebook and you got 13 likes on
your YouTube video and you're like, you're pissed because of all this stuff. Right. And I think a lot of people are like, I'm trying this thing. I'm, you know,
I'm not a millionaire yet. I'm not making any money. And blah, blah, blah. And like,
they're upset about that. Right. And what Sean said, he's like, he's like, um, do you know how,
um, I said, you know how they, they choose who they're going to save when a helicopter's flying
into an ocean and there's a boat that's wrecked with all these people, guess how they choose who
they're going to save. And he said, the, the, what happens, the helicopter drivers, they fly over there and they go down and people are going to save them and says, guess how they choose who they're going to save and he said the what happens the helicopter drivers they fly over there they go down people are going to save them and says guess
who they save they save the people they're swimming towards you he says like that's how you do so if
you try to save everyone they'll drown you'll drown the boat and everybody dies but you say
the people they're swimming towards you and they came back to say you know those 17 likes on your
on your video like those are the people they're swimming towards you like you have to understand
that and so for me it's like we talk about the money because it gets people inspired
but like when it all comes down the real internal belief like no one really cares about the money
right they want the feeling of the connection and the help and they want to change the world they
they have their thing and so it's like we talk about the money because it gets people excited but
but i don't know anybody who that's the real reason why they're in business like they're in it
because they want they want to help those people that are coming towards them and and so you notice when you get deeper into the culture, right? It's not just
money, money, money, money. It's like, how do you serve? How do you impact? How do you change the
world? How can you get your message clear? How can you do those things? When you shift from the
money to that, then the money starts magically coming. And so for me, it's just like, how do
we get people thinking that way more often? Um, I don't know if that's the right answer,
if that helps at all, but, um, it is definitely something I feel a big obligation for. But, um, I also feel like I'm super grateful for
the people who were willing to, I'm grateful to Don the pre spent all that money doing the
infomercial on that thing. And I didn't implement it back then when I was 14. Right. I'm grateful
the next guy who, who re-expired me and I bought the thing and I didn't do anything. And the next
person who, and all those things, because eventually it's stuck. Right. And so for me, it's like, I'm going
to keep creating offers and keep doing cool things and keep trying to inspire people because it might
not be the first or the second or the fifth, but eventually if I keep being consistent on my side,
it's going to keep getting it. And eventually the right people, those who actually have something
they want to share, who actually like care about what they're doing, we'll figure out the way.
And we're just gonna keep trailblazing and trying to do our best to,
to make a path that they can, they can all follow. And so that's kind of how I look at it.
Great question. Let's close it out with one more. Yes. Or Dave, did you find someone? Cause I just
found someone right here. Why don't we do two more then since you found one and I felt, what's your
name? Sorry, Parker? Parker.
You're next.
Oh, there we go.
Let's go to Parker next.
And we'll close it out with him.
All right.
So the biggest question I have for you, Russell, is I've seen you guys' amazing group you guys have at ClickFunnels.
And every time I go into your guys' office, it's nothing but just, like, excitement, energy.
And not only you have to, like, inspire. you don't have to inspire your workers to work for you
they come like they're excited and hearing your amazing stories that john and brett had they
stayed with you for all this time and they you pushed them and they pushed you and there's this
amazing cycle i'm curious as far as because i want to have an amazing group like that one too
so i can affect affect the world
the same way that you have and even do better than you you did and it's like it's like a complete
admiration thing like that's like that's i don't know cut from the same cloth here that's uh his
dad that's my dad yes yeah that makes sense but no uh the question i have for you is how do you
find those people is it nothing but like a whittling out process or do you see these people, these characteristics already in the people that you have?
Wait one sec.
How old are you?
I'm 20 years old.
20 years old.
You admire your dad and the guy he works with so much that you want to not just be like him but be more like him.
Can you talk?
Can you take care of my kid tonight?
Sorry.
That's amazing.
Does your dad come home with like this energy like we're going to capture the world, here's what we're going to do?
It is the funniest thing.
Oh, my gosh.
So every way you see him online, social media, whatever the heck it is, it's exactly the same way he's at home.
When you see him on the TV, like, talking about, like, oh, this is when you interview him.
I subscribe to his podcast.
I see that thing.
And he's like that to motivate you, too?
Yeah.
What do you motivate you to do to sell as a kid or to upsell as a kid um so he would like talk to us like he
was a salesperson basically in the aspect of like he talks about things as far as like this person
had a terrible job at selling they could have done this this this and this and like we're like
10 years old i think at the time i think i don't i don't know it's more of a recent change
since he's joined click funnels it's got this amazing excitement and energy.
And it's an amazing thing that I wish to have people like my dad when I start to do my own thing.
It is contagious, isn't it?
It totally is.
I'm done watching.
What's this new vlog that you've got?
It's on Russell.
It's on Russell Brunson's YouTube channel, right?
I'm at the end of it going, hell yeah.
Why am I taking a shower now?
I got to go.
I got stuff to do.
Right? These guys are out there taking over san francisco that's my city so i guess you're feeling the same way at home
right it's sitting out he's there twice he suddenly owns a place
all right so your question was oh so yeah my question was basically how do you find these
amazing people to work to work not only for you but with you and to help you accomplish your dream is it a whittling out process or is it
you have this innate innate ability to like find people so as you were saying i started thinking
i'm thinking about like the partners on our team who none of them came through like a help wanted
site none of them came through like brent went to church with me and he showed up every single week
every single month uh he was my home teacher and showed up every single month consistently and we became friends. And then we
did stuff together. John married my cousin. We were on the boat in the middle of the lake and
he pitched me on a network marketing opportunity. I was like, I love this guy. And then I pitched
him back and then like, and it was amazing. And then, um, you know, Dave, uh, we were an event
like this. And then we had a signup sheet sheet if you wanted to take the speakers out to dinner.
And Dave ran back and signed up every single line under mine.
So I went to every single meal with him for three days.
Like, it's just, I think a big part of it, like, I think most entrepreneurs can't build a team
because they're, like, waiting to build a team.
And I think for me it was like, I didn't know what I was doing, so I just started running.
And what happens when you're moving forward and emotion is happening,
like, people get attracted to that.
And some people will come for bad reasons and they'll leave.
And I've been taken advantage of multiple times.
Things like that will happen, but the right people will stick around.
But it's all about the motion, right?
That's what people are attracted to.
It's like something's happening.
I don't know what's happening, but I want to be on that train.
And they start coming.
And so I think it's just taking the initiative like, hey, I'm going to start running.
And I have no idea if anyone's going to follow me ever.
But if I do this and I keep doing consistently,
then people will.
And it's a consistency thing.
I'm 15 years into this business now.
I'm 8,000 funnels deep, but it's a consistency.
And when you do that and you're consistent
and the right people to start coming into your life.
But not waiting for initially.
If I would have waited to build my team initially,
we wouldn't have a team, right?
Everyone we met was like, as we were having motion,
the right people started showing up.
All right.
Thanks.
All right.
Speaking of, thank you.
How many people here are actually at ClickFunnels?
If you work at ClickFunnels?
Can you guys stand up if you work at ClickFunnels?
There you go.
I feel like at the end of this,
everyone's going to want to go
and meet Russell.
Everyone's going to want to go
and mob him.
And he's not that social, number one.
Number two,
I feel like you're going to pass up
these fan-freaking-tastic conversations.
I've gotten to know the people
who work here a lot really well
in preparation for this.
I really urge you to see the guy.
The people who are wearing these t-shirts, get to know the people who work here a lot really well in preparation for this. I really urge you to see the people who are wearing these t-shirts,
get to know them, push them into a corner, understand what's working for them. And really,
you're fantastic people. Thanks so much for helping me do this.
All right. And thank you for having me on here. I really appreciate you being open, being
willing to let me take this anywhere. You said
I understand what Andrew's trying to do. He's trying
to figure this out. I'm going to let him run with it
and let him make the magic happen. I think we've made a lot
of magic happen. Thanks so much for having me here.
Thank you all for coming. I'm looking
forward to meeting every one of you.
Thanks.
Want more marketing secrets? If so,
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