Marketing Secrets with Russell Brunson - ClickFunnels Startup Story - Part 4 of 4

Episode Date: March 4, 2019

On today's episode you will hear part 4 of 4 of Russell's interview with Andrew Warner about the Clickfunnels start up story. Here are some of the awesome things you will hear in this part of the stor...y: Hear Russell get put on the spot when he has to answer various questions from the audience. Find out why Russell loves Voxer so much and uses constantly. And find out how Russell plans to take Clickfunnels to the level of Sales Force in the future. So listen here to the final part of this 4 part set of the Clickfunnels Start up story as Russell is interviewed by Andrew Warner. Transcript - https://marketingsecrets.com/blog/185-clickfunnels-startup-story-part-4-of-4 Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:00 Metro links and cross links are reminding everyone to be careful as Eglinton Crosstown LRT train testing is in progress. Please be alert as trains can pass at any time on the tracks. Remember to follow all traffic signals. Be careful along our tracks and only make left turns where it's safe to do so. Be alert, be aware, and stay safe. Hey everyone, this is Russell Brunson. Welcome to the fourth and final installment here in the interview with Andrew Warner
Starting point is 00:00:33 at the Dry Bar Comedy Club where he's going deep into the ClickFunnels startup story. And I hope you've enjoyed it so far. You know, throughout this entire interview, what was really fun is he brought my wife on stage and my partners on stage and brought other people who didn't like me at first on stage and kind of shared all these things. I hope you guys are enjoying it and really enjoying this interview.
Starting point is 00:00:52 I hope that this starts making you think about your startup story. Some of you guys are living your startup story right now. Maybe you're depressed or nervous or scared or afraid or whatever. Hopefully, this gives you motivation to know that I was there too. In fact, I'm still there many times. But it's. And it's part of the game and part of the process. And someday you look back and you'll have someone like Andrew interviewing you about your startup story and you'll be so grateful for the trials and the things you're going through now. So with that said, we're in Cuba theme song. We come back, we'll listen to part four of four
Starting point is 00:01:21 of the ClickFunnels startup story interview with Andrew Warner at the Dry Bar Comedy Club. So the big question is this. How are entrepreneurs like us who didn't cheat and take on venture capital, who are spending money from our own pockets, how do we market in a way that lets us get our products and our services and the things that we believe in out to the world and yet still remain profitable? That is the question and this podcast will give you the answers. My name is Russell Brunson and welcome to Marketing Secrets. And I know a lot of you have asked me what's coming up next and Russell's going to talk about that, how you're going to get to like Salesforce level. But why don't I take a couple
Starting point is 00:02:04 of questions from someone? Is there anyone who's been sitting here going, I can't believe Andrew didn't ask that. Is there anyone who has something that's standing out for them? And should we just have them come on stage? We got mics from over there. Okay. All right. A little bit deeper of a question. So what is something, I know you're strong in your faith, family, God, I mean, all kind of all around what's something that's really made you who you are. You've mentioned before that made you that you as a marketer with your dad, you're up late watching the infomercial, but what's something that inherently it could have been experienced, maybe a quote in the back of your mind that's just driven you. It could have been something your parents taught you when you were young.
Starting point is 00:02:41 What is, is there, I mean, it's kind of a little bit difficult question to look back. There's probably a million things, but what are one or two that really stick out that make you the person that you are? I have a million thoughts racing through my head. The one that just popped in the front. So I'll share that one. Hopefully it's good. Um, I remember when I was a kid, uh, my dad gave me a job to go clean the car. And when I went out there, I cleaned the car. I did my best job, I thought. And I came back in, and I was like, Dad, it's clean. Can I go play? I was like, come look at it so you can let me go out and play.
Starting point is 00:03:13 And he was like, well, is it good? Are you proud of it? And I'm like, I don't know. He's like, well, are you proud of it? And I'm like, I don't know. He's like, well, go work on it until you're proud of it, and then come back and let me know. And I was like, oh, man. So I go back out out and I was like, am I proud of this? Like, I was thinking, I guess technically I'm really not that proud of it. So I was like trying to do
Starting point is 00:03:30 more things and try to clean it better. And then to a point I was like, actually proud of it. I came back and I'm like, dad, I get the car's clean now. He's like, you're proud of it. I'm like, I am. He's like, okay, you want to play then? I think for me, like that was such a big thing. Cause it was just like that, the internal, like, am I proud of this thing that I'm giving them putting out there? And if not, like keep doing it till you are um and i don't know that was that was like one of those little weird dad moments that he probably didn't mean as a teaching opportunity but definitely it's been big for me ever since then yeah good question is there one on this side while while you're finding the person who has a question, Whitney, did you have more to say?
Starting point is 00:04:05 You were going to ask more, right? Yeah, can you get the mic over to Whitney, please? She's right over here. I know I didn't ask your full question. Hi, Russell. How are you? Awesome. How are you doing? So with your business, what is... Back to when you were first starting,
Starting point is 00:04:23 I kind of want to know know what's the one thing like when when your business was was really hard when things were really struggling what's the one thing that kept you going it was just in the back of your mind and then i have a second part of that is um what would you say was your great your biggest failure and what was the greatest lesson that you learned from it? Okay. Easy question. Biggest failure. Oh man. Um, so the first question was, uh, what was the first one again? I'm thinking about the biggest failure I'm trying to, oh, we kept going. Um, man, um, Give me a sec. Are you going through that now?
Starting point is 00:05:07 You are. What are you going through right now? Can you stand up and get close to the mic? I can see that this is a meaningful question for a reason. What's going on? Be open. I'm just trying with my business. I'm trying to get my message out there. I'm just baby parts of ClickFunnels.
Starting point is 00:05:21 So I'm just figuring out how to do a funnel. But my company is called Creating Powerful Women. And so I'm just trying to teach women how to grow a business while they grow their family at the same time. And I'm doing that right now because I have three little tiny girls. So I'm just like, okay, I'm still trying to figure out this myself and then teach women how to do it at the same time. So it's just, I'm still in that struggle phase. Is it partially because you're feeling like an imposter? How can I tell them what to do?
Starting point is 00:05:51 That's what I was saying to you earlier. I'm like, I feel like I need to have that success level before I can teach women how to go out and do it. But the reason when I found you in the hall and I said, I want Russell to be vulnerable and tell the nitty gritty parts of the story and those stories are what make people relatable to you. That's kind of where I'm at as I realized that I grow a bigger following and a bigger audience when I'm more relatable to them, which I realized I don't need to be up at that level to do that. I get that. Yeah.
Starting point is 00:06:23 So my question for you is, have you been working with women and helping them so far? Tell me a story of someone you've helped. I'm curious. So I went through postpartum depression a couple years ago after I had a baby. And a lot of the women that I've been reaching out to, when I share those stories, those women have been coming to me saying, Hey, how do you get through this struggle? I know you've gotten past that. And so I want to hear the hard stories that you went through. And so a lot of the people that
Starting point is 00:06:47 I've been coaching one-on-one have been people that have gone through those exact same little things that I have. Okay. When they, when you do that and, and you share the stuff with them and they get that clicks for them, how does that feel? Um, like I'm fulfilling what I was put on this planet to do. That's the thing. That's the thing that keeps me going. Like it doesn't happen often, but it happens often enough that like, I crave that. Like I, like I'm super introverted. There's always awkward people coming in, but I still love when they come to me and they're
Starting point is 00:07:16 like, Hey, just, you know, real quick. Like last night we were in, we were in San Francisco or San Diego, excuse me. And, um, someone came up to me in, in the hall and I was kind of like, ah, I don't, I'm nervous to talk to you because you talked to. And he said, Hey, just real quick, you like legitimately changed my life. You changed my family. He started tearing up. And I was just like, ah, I didn't let myself feel that just for a second. And then you go back to the awkwardness. But for a second, I feel that. And just like, ah, like that's what it's about, you know? And, um, I use Voxer for my coaching clients, right? So every time they box me and
Starting point is 00:07:43 they say something like that, there's a little star button i start and it still works in this huge like thing of all the starred ones so down days i'll go back and listen to that and i'll listen to people like two years ago said something about like how something i did affected them and just like honey that feeling because everything we do in this life for feelings right like everything is just a feeling we're looking for we eat because we want a feeling we like we did this because i wanted a feeling like we're doing everything for a feeling. So it's like, if I can remember the feelings of the thing I'm trying to get and I can experience it again, then it, that's what, what gets me and keeps me going. Um, and, and I think that any of us that are lucky enough to
Starting point is 00:08:16 have those feelings, like a lot of times we forget about them. It's like, no, like remember that because that's, that's the thing when it's hard and it's painful and it's dark, it's that feeling that's just like, Oh, that's the, and you remember that and you like let yourself experience it again for a minute. And then for me, that's like, okay, I can get back up. I can go again. Yeah. Great question. I'm glad you asked it. How about one more over there? You know what? Yeah. Let's give her a big round of applause, please. I was actually going to ask a little bit about that vulnerability. I was surprised.
Starting point is 00:08:50 I'm big in the SaaS space. I've been to Dreamforce, follow a lot of ClickFunnels. It's pretty rare that you see a CEO want to put themselves kind of on the roasting side of things. So you're from here, from Sandy. I was just kind of surprised. What was it that really compelled you to want to come back, do this in Utah? When I saw your email, I thought it was a clickbait scam. Oh, it is. We're selling you something next. Just kidding. I really thought I was going to come and it was going to be like a video of your face spinning and it was going to
Starting point is 00:09:17 be like, hi, you know, we're here because I follow ClickFunnels, but it's just really rare. I mean, especially it being down in Utah County, That was kind of unique that way. Wait, one sec. Does ClickFunnels actually allow me to place people's city in the headline? Like, I want someone from San Francisco. You could. Oh, all right. I get it.
Starting point is 00:09:33 Yeah, it said like Idaho. It said we're in the surrounding areas. It's going out to 8,000 people, limited seating. And as a marketer, I was just like, is this a real thing? So I showed up and I was excited to see you. But why come back to Utah? What does this event mean to you and why want to be vulnerable and kind of, kind of open up? And, and I learned a lot about you personally. That was great to hear from a business side. So, yeah, so my, my beliefs are, um, and I believe we have
Starting point is 00:10:03 the best software company in the world. So I'm going to start with that. But if it's just about the software, then it comes down to like who's got what feature and people are moving and shifting and changing because of the features, right? Like that's the thing. And we started ClickFunnels. It was like, no, it has to be more.
Starting point is 00:10:18 It has to be like a thing, right? And it's interesting because people who sign up for ClickFunnels who like click on an ad, they come and sign up. That's why John can't do, it doesn't work that way right because they're signing for a website a web and click funnels a website builder for crying out loud like if you boil it down we are a website builder that is boring right so people don't come for that they stay for that like that's why they stay that's why they they they stay but they come because of the feeling and they come because of the connection like i want to be able to take the videos from
Starting point is 00:10:41 here because if i can get more people who come through my funnels to hear this story, they're going to stick with ClickFunnels because they realize like we have a soul. There's a reason behind this. It's not just the software company who's trying to make a bunch of money. We're actually – we have belief behind it. And so that's why we do all these things. That's why I still write books. That's why we do videos. That's why we do vlogs.
Starting point is 00:10:59 That's why we do like this fun stuff because it builds connection with people and connection with what keeps people staying even if some other companies have a different feature than we do or it's more there's cheaper more more expensive whatever um and so that's that's a big reason why we still we still do it and then um i thought it'd be fun to come down here yeah because it's you know i grew up i'm not far from here and it's just kind of a fun thing um we've been working with the harman brothers we started another project with them and their family owns the drive our comedy club if you guys ever watch angel, that's one of their family's companies. And when vid angel had their little hiccups, they shifted all the programming to, to this, to drive our comedy club. So we used to watch all the comedians here. I was like,
Starting point is 00:11:34 this is like the coolest location to do something like this. And, um, one of the other side jokes, I don't know if I showed this to you or if it's just my head, but, um, Andrew's famous for doing these big Scotch nights. And as a Mormon, I can't drink scotch. And I was like, what if we did this, but it's like at a dry bar and there's kind of this funny playoff of that and it all worked out. Yeah.
Starting point is 00:11:51 Usually at events, I do do scotch night afterwards. Say, everyone come back to my room. It's not going to go over very well. But Dave did into mine. He drinks water and feels comfortable. We have good water for Dave. How about one more and then I want to get into the future.
Starting point is 00:12:09 All right, cool. So you always talk about how, like for ClickFunnels, you guys took like six tries to finally make it work, right? And how like most of the time when you guys start something, it doesn't work the first time. That's why you have audibles and all those things. So I was just wondering as someone that, you know, I'm starting and getting that kind of like that lift, like what is the biggest thing that you see versus, like, a flop funnel versus something that, you know, kind of takes off and explodes? And, like, what's the odd or the change that you normally do that, like, that shift or the message change or whatever it is that makes it finally take off? Traditionally, like, the difference between a funnel that works and doesn't
Starting point is 00:12:40 work, I'd say it's probably 50% offer. Like if the offer is wrong, it's not going to like, let's use the first thing. Is it actually a good offer that people actually want? Um, second then is usually like copy. So looking like what's the hook, they, you know, those kinds of things. And then design's probably, probably third. Um, it's all this stuff that they're in. Those guys didn't like it first. Like the, the things that, cause it's not like we just made up the stuff, right. you saw 8 000 funnels we tested and tried in the in the journey of 15 years to this that that's like now we know like what things people convert on and so it's just like looking at like looking at stuff that you know is working and modeling because you know
Starting point is 00:13:16 like this structure works this kind of things but usually something's broken it's going back and like figuring out like kids this offer is not right people didn't want it and and that was the problem click funnels like the offer we took four or five times to get the offer right and as soon as the offer is right then it's just like you can tell when it's right because people will buy even if you're even if everything else is bad if your offer is amazing people give you money for it you know so that's definitely the biggest part and then from there then it's copy and then design and then then all the little things that that stress some people out like me.
Starting point is 00:13:47 So I've got, yeah, we'll come back. I see that there are a few people who had more questions. We'll come back to that in a moment, including you. And I promise I'll do more. But you did tell me about all the different things that you guys are working on now. Of all of them, what's the one that's going to get you the closest to Salesforce level? Oh, that's a good question. There's so many things. Um, uh, so I would say, if you're, I'm going to ask you a question. Is that right? Have you ever played
Starting point is 00:14:12 bigger yet? Play bigger, playing bigger. No. What do you mean by that? Uh, that's the name of the book, right? Play bigger. Oh, playing bigger the book. No. Yes. Um, so that book's been interesting. You guys haven't read it. It's one of the biggest ones as a team we've been reading, but it's all about like, um, designing a category and becoming the king of that category. Right. So I feel like we are the king of cat of, of sales funnels. And that's like our, that's our category. That's the thing that's going to be there. Right. And then if you read through the book, like the next phases are like, is building out the ecosystem that supports you as the category. And the fascinating thing about Salesforce, if you look at it, we're not like, I probably shouldn't say this on video because someday Mark Benioff's going to watch
Starting point is 00:14:46 this and be like, I'll never give you money. But like Salesforce isn't great software, right? I guess it's this hub that things are tied into. But the reason why they did 13 billion this year, they're trying to get to 20 billion is because they built this ecosystem, right? The ecosystem is what supports this thing and grows it up and builds it. And it's, that's like the next phase. And so I think for us, it's like, we have this, we have funnels, which are the key that, that that's like, it's like the CRM for them. It's like the central point, but it's then, it's then bringing in all the ecosystem is building up all the other things around it. Right. Letting other people create things on your platform, becoming a platform. Yes. Becoming a true platform. Can you create
Starting point is 00:15:22 a platform when what you want is the all-in-one solution? When you're saying, you don't have to plug in your chatbot to our software. We're going to beat chatbot software. You don't have to plug in Infusionsoft. We've got email marketing in here or MailChimp. It depends because Salesforce is similar too, right? They have their own things that they either acquire and they bring them in or they build their own, things like that. And I think it's a hybrid of that.
Starting point is 00:15:47 I think we allow people to integrate because some people have tools. Our goal is to always be the best sales funnel builder on planet Earth. We may not be the best email autoresponder in the world. We'd have one and that increases our revenue and people who love us will use our email autoresponder, but there may be some other one that's better, but it's not our big focal point. There may be a chatbot that's got more features, more things. That's not going to be our focus making the best, but we've got one built in to make it. So there will be, that's, that's kind of our thought is that we will have the things included. So people want to go all in, they can use it, but they, but if they love yours, because these things, they can bring that and still bring it in, you know, and then as we grow, who knows what the, you know, the next phase is the acquisitions and finding the best partners,
Starting point is 00:16:24 people that have most of our members using, start acquiring companies and bringing them in. Internally similar to what Salesforce does, growing the platform from there. Just keep letting people build on your platform? And then does that make the platform more valuable? Or do you guys get a share of the money that people spend on these extra tools? Both, I think. I mean, Stripe, for example.
Starting point is 00:16:42 I think we process $1.7 billion through Stripe. We make over a million bucks a year from Stripe referral fees for just letting them connect with us, right? And so there's value on both sides. It makes the platform more valuable because people can use it easier. We also make money that direction as well and those type of things. Okay. What's up, everybody? This is Russell Brunson. I've got something really cool for you today from my friend Taylor Wells. Taylor spoke at our last Funnel Hacking Live because I wanted him to share a really cool
Starting point is 00:17:06 concept about what he calls the revolving pricing method. And today he decided to sponsor the podcast to give you guys more access to this super cool strategy that you are going to love. It's something we've been implementing into our high-end coaching program as well, and it is amazing. But to kind of give you some context about this offer he's making for you guys, as you may or may not know, a few years ago, JPMorgan Chase did a study, and guess what they found?
Starting point is 00:17:26 They found that the average small business only has about 28 days of operating expenses in reserve. That's right, less than a month of cash on hands. Now, if you're like me, the idea of your business being one bad month away from disaster is enough to make your stomach drop, am I right? Especially with how the economy's been lately. It's not the time to be gambling with your finances. So, Taylor put together this book called The Revolving Pric pricing method, and it's awesome. It helps you turn every client you close into a long-term profit machine. We're not talking about one-time paydays. We're talking
Starting point is 00:17:51 about creating sustainable and real predictable income for the long haul. Now here's where it gets even better. Taylor put together an awesome exclusive deal just for you guys, my marketing secrets listeners. And if you go over to wealthyconsultants.com slash secrets, you can grab the revolving price method book and over $150 worth of bonuses and get this all. It's at 70% off. And I promise you guys as a customer of this, you are going to love it. So if you're serious about growing your business with real stability, this is the model you need to add into your funnels. So go over to wealthyconsultant.com slash secrets, grab your 70% off deal, and let's start turning your clients into long-term revenue. Again, that's wealthyconsultant.com slash secrets. Do not miss out. Importantly, especially for us who are entrepreneurs, it helps us understand our employees, our teams, and get people sitting on the right seats in the bus so they can get more stuff done.
Starting point is 00:18:47 I just had a chance to interview Patrick Lanchoni talking specifically about this new assessment they created called Working Genius. And the Working Genius is awesome. Like this test, I had actually blocked out an hour to take it because I was so excited for the new assessment. And it only took me like 10 minutes or less to get it done. Yet, even though it takes only 10 minutes, like you can actually apply this immediately. I took it for myself. I had my team take it. And what's cool about it is from there,
Starting point is 00:19:08 we figured out exactly what people's working geniuses are. And that's important because if you're building a team or a company, you gotta figure out, make sure that you have, first off, the right people, but make sure the right people are sitting in the right seats on the bus. And this assessment will teach you how to do. Now, normally this assessment,
Starting point is 00:19:23 you can go to workinggenius.com and there's two Gs in the middle, workinggenius.com. But I got you a 20% discount on the assessment, which is only $25. So don't stress, it's not an expensive test at all. But you get a 20% discount off when you put in the keyword secrets at checkout. So go to workinggenius.com.
Starting point is 00:19:39 Again, two Gs, working genius, two Gs in the middle, workinggenius.com. And then use promo code secrets, S E C R E T S at checkout, get 25% off. Uh, but then we'll take the test again. It takes you 10 minutes. Um, but even in a 10 minute session, you will get something that is so insanely valuable to help you understand yourself, to make sure you're working in a spot that's going to be the most joy. Number one, but then number two, um, it's going to make sure that you are, uh, with your teams, getting them in the right seats as well. So anyway, I love this assessment.
Starting point is 00:20:06 Go check it out at workinggenius.com and enter the promo code secrets for 20% discount. Take this test for yourself and for your team. And I promise you, it'll change the working dynamics amongst everybody and help your company to grow. And then what is actionalytics? Actionetics.
Starting point is 00:20:20 Excuse me. So that's Todd's name. He loved that name. Anyway, so Actionetics is what we call internally follow-up funnels. So we have sales funnels, which are page one, page two, page three, page four. And then a follow-up funnel is send this email, send this text message. Here's the retargeting pixels. Here's the thing.
Starting point is 00:20:40 So it's the follow-up funnels. It's all of the communication that's happened after somebody leaves the page with your with your audience and that's a new product that you guys are creating yeah it's been it's uh actually we make more revenue from action x we from click funnels right now really we've never marketed outside the omp i can't get access to it it asked me for my username and password i said i don't have that but how do i sign up for it um the it's only been in beta so we we opened up a funnel hacking live people signed up there and then we kept it down for a year and then we opened it so two funnel hacking lives we opened it at and then on my birthday we opened it and that's it but we have it's over it's like 12 13 000 members who are who have upgraded to that and then um we're probably a couple weeks away from the actual
Starting point is 00:21:18 public launch where um people will be able to get everyone will be able to and already people are spending more money on that than click funnels? Because it starts at $300 a month versus $100. So it's ascension up. So they go from $100 a month to $300 a month. And then the new one, it scales with you. So because we're sending emails and Facebook message, things like that, it gives us the ability to grow with the platform as well and not just have a $200 a month limit. Someone might pay $1,000 or $5,000 depending on how big their lists are. You're really good at these upsells. You're really good at these extra features.
Starting point is 00:21:49 How do you think about what to add? How did the rest of us think about it based on what's worked for you? Okay. That's a great question. And everyone thinks it's a product. The question most people ask is like, what price point should my upsells be? It has nothing to do with that. It has a hundred percent to do with like the logical progression of events for your customer. Right. It's like when someone comes to you and they buy something, um, like let's just say it's weight loss. Right.
Starting point is 00:22:12 So they come to you and they buy a weight loss product book. Right. And let's say it's about how to get abs. So they buy that second, they second, they put their credit card in, credit card and they click the button in their mind. That problem has now been solved. Like I now have six pack abs. The second it's done and people don't think that.
Starting point is 00:22:24 So what people do wrong is next page is like, cool. You bought my abs book. Do you want my abs video series? It's like, no, I just solved that problem. I gave you money. It's been solved. So we have to think through for logical upsells is like, okay, I just got abs. What's the next logical thing I need. So it's like, cool. You got abs now, but how'd you like biceps? Like we can work you out. This is my training program to grow here. Right. Or for funnels, it's like, here's this funnel software, or here's this's this uh here's this book teaching you how to do funnels but like after you have a funnel you need traffic so traffic's the next logical progression so as soon as someone's bought something my mind in in the customer's mind i believe that that problem's been solved
Starting point is 00:22:55 and it's like hey what what's the new problem that's been opened up because that problem's been solved that's i got my email addresses because it click funnels the next problem i'm probably going to have is what do I send to people? And that's what you're solving. What about this, uh, fill your funnel? It's, it's a new software. Yeah. What is it?
Starting point is 00:23:11 So, uh, how do you know these things? That is good. You haven't been digging. So, um, so I'm writing my third book right now. It's called traffic secrets. And then on the back of it, we have software. It's called fill your funnel that, that matches how we do traffic with the, with the, um, with the book. So if someone reads the book, you log in and, um, the way we do traffic, we focus very heavily on like influencers.
Starting point is 00:23:31 We call it the dream 100. So you come in and you log in, you're like, okay, here's the people in my market. There's Tony Robbins. There's Andrew. There's so you, you list all these people and it starts pulling all their data, scraping all their ads, their funnels and everything. It shows you everything that's happening in their companies. So you can reverse engineer it for what you're doing. So if I admire what John is doing for you guys, I could put you in the software. You'll show me what you guys are doing. And then I'll be able to scrape it and do it myself. You're nodding and you're okay with that. Wow. Have you been doing that? Is that part of what's worked for you guys at ClickFunnels?
Starting point is 00:24:06 And so you're actively looking to see what people, man, as an interviewer, that'd be so good for me to understand what people are doing to get like traffic to their sites. All right. And so. We buy everybody's product. Everyone's. I bought Drew's like six times. Yeah, you're welcome. Just because the process is fascinating to see. And then the book. What's the name of the book? Traffic Secrets. Why is everything a secret? What is that?
Starting point is 00:24:31 I don't know. No, I feel like you do. I remember it was... It outconverts. 100% it was because it outconverts. Because the word secret outconverts? In everything. Everything's that I've...
Starting point is 00:24:40 Like I used to on stage be like, the top three myths, the top three strategies, the top three lies, the top three everything. And like three lies, the top three everything. And secrets always outconverted everything else. And so that's the name of this book. I'm looking here to see.
Starting point is 00:24:51 Yeah, Melanie, she told me when you organized this event, you said, secret project. That's it. If I just tell people what's happening, then they're like, oh, cool. I need to have to build the anticipation. Even within your team. Especially within the team. Yes. So secret is one big thing what else do you do secret attacks uh within the team so now you get them interested by saying it's a secret so i'll tell them a story i'll tell them the beginning of a story oh my gosh you guys i was listening i was just cleaning the wrestling room and i was going through this thing and i was listening to andrew and he was doing this campfire
Starting point is 00:25:21 chat and it was amazing and he's telling this whole story and i have this idea it's gonna be amazing um but i'll tell you guys about tomorrow and so what happens now is they've got a whole night to like marinate on this and be like what in the world and they got excited and then when they when they show up they're anticipating me telling them and then i tell them that i get the response i want if i tell them they're like oh cool i'm like no like you missed it like yeah i need that i need that in fact i'll share ideas all the time i'll pitch it out there just to see, like, I know if it's a good idea. Cause Brett will be like, I got chills. Dave will start freaking out. I just, and that's why I know I'm like, okay,
Starting point is 00:25:51 it was a good idea. If they're like, oh, that's cool. I'm like, crap, I'm not doing that one. I've heard one of the things, one of the reasons that you guys hang out together is when he's an extrovert and you're an introvert. But the other one is Dave will like one up you. It starts the process. This is for the bubble soccer event we did. Initially, it was like we're going to have influence. We're launching a viral video, and then like we need, let's bring some people into it. And then we're asking somebody to bring like big influencers,
Starting point is 00:26:15 like you have to do something crazy. Get a Ferrari and let them drive over it in a monster truck. And I was like, that seems extreme. I was like, what if we like played football in the Boise State Stadium? And Dave's like, what if we did bubble soccer? And I'm like, what if we try to get a Spise State Stadium? And Dave's like, what if we did bubble soccer? And I'm like, what if we tried instead of Guinness Book of World? And then next thing we know, we're all Guinness Book of World Record champion bubble soccer players. It was amazing.
Starting point is 00:26:35 And that's the thing that I've heard about your office environment, that it's this kind of atmosphere where, see, for me, look at me. I've got that New York tension. When I talk to my people and I talk to everyone, it's like, we've got to do something already. And you guys are like, fun, there's a bubble ball pit or whatever in the office, am I right? It's not. I go, we need a,
Starting point is 00:26:52 we're going to create a new office. Let's have a bowling alley in it. And it's, that's the truth. That's the truth. Does he also tell you, like, we need to do something this weekend, date night, it's a secret? Maybe I need to do more of that, huh?
Starting point is 00:27:07 Yes. Does he use persuasion techniques on you? It doesn't work on her. No? She's the only person I can't persuade. It's amazing. My powers are useless against my wife. It's unfortunate.
Starting point is 00:27:17 Do you actually use them? Or when it comes to the house, you go, come on, I'm tired already. I tried to do something today, and she's like, that was the worst sales pitch ever. I'm like, dang it. All right, I'm tired already. I tried to do something today and she's like, that was the worst sales pitch ever. I'm like, dang it. All right, I'll try again. Hey Siri, text my wife. I've got plans for tomorrow night. So good. Russell just told me about it. I'll tell you later. Secret, period, send. That's amazing wowee does anyone know how I could get a babysitter here?
Starting point is 00:27:52 this now would be cute oh yeah you're a little too eager to spend time with my kids thank you alright I said that I would take a few more questions I know we're almost out of time here. Who was it? There was someone on the right here who was especially, like, look.
Starting point is 00:28:09 Yeah, you who just pointed behind you. Hi. Okay. Russell, so I've been in your world since about 2016. You know, hang on a second. What? I'm sorry to curse. Who the f*** comes to a software event and goes, I've been in your world.
Starting point is 00:28:20 This is amazing about you. I'm in San Francisco. There's nobody who goes, I'm so glad I've been in the HubSpot world. No, it doesn't work that way. I'm sorry. I had to interrupt. It's like, okay. I've been in your world.
Starting point is 00:28:34 He's selling you software. You're in his world. You have to listen to his podcast. It's a universe. I listen to his podcast. It's just him talking. He talks about it. It's a universe.
Starting point is 00:28:43 It's a universe. He creates a universe. I thought a universe. He creates a universe. I thought it was him in a professional studio. I saw him in San Francisco. He's talking into the voice recorder on his phone. Okay, yeah. I got a feeling that Russell's going to go at some point, religion is just an info product.
Starting point is 00:29:02 I think I could do a better job here. All right, yeah. Okay. I entered the ClickFunnels universe in 2016. And since that time, I came in with a lot of hopes and a lot of, it was just, it was a really exciting experience to have you break down the marketing that's,
Starting point is 00:29:23 you like really simplified it, right? So I see that. I'm an ambassador for the one, um, comic club challenge right now. And people are coming in with such high hopes and such tremendous faith and trust in you. And, um, I have friends that I've, you know, brought into it and everything. And they're coming in just like, they're really staking a lot on what they, how they've been persuaded to join your universe. And so, well, sorry, universe is the wrong word. But from that, I guess the question is there's a few things. I think a lot of people are afraid of that type of responsibility in the products that they're delivering.
Starting point is 00:29:52 And, of course, there is a tremendous failure rate of people who don't get what they're persuaded in. And so there's a lot of magnification on the two-comma club and the people that are the successes. But the question that I have is the responsibility that you feel the people that are the successes. But the question that I have is the responsibility that you feel for that. I feel that you feel the responsibility because you're constantly looking for new ways to simplify, to bring in new coaches, to bring in the new team, to like make products and offers that are, I mean, completely irresistible. Truthfully,
Starting point is 00:30:20 I mean, I went to Funnel Hacking Live. I'm not spending any money. Okay, $20,000 later. But it was truthfully so irresistible. But you've crafted such unique things in an effort to truly serve that client and really get them to the place that they're looking to go. So I'm not sure if the question's coming up, but it's a lot of responsibility that all these bright-eyed, bushy-tailed, wannabe marketers are coming in really truthfully, feeling the genuine, the genuine just truth that you're telling them. But then like there's a big crash and
Starting point is 00:30:51 burn rate too, which is normal in that space. I'm not sure what the question is, but. Congratulations to the people in the two comma club. What about the people in the no comma club? What do you feel is a sense of obligation to the people who aren't yet there? What do you feel about that? Is that the question? Is that right? I guess the question is, so there's, there's two parts. One is the responsibility that other people are feeling, the fear that they're feeling to put something out there because they're afraid of a failure, right? So just like, um, Whitney over there was talking about, she, you know, she's, she's got those fears. So there's normal fears that come along with that. And so how you deal with that in that
Starting point is 00:31:25 not, it's not because of lack of delivery on your end, but there are still people who are spending tremendous amounts of money or small amounts of money that just aren't getting what it is. So, um, it's really about your internal feelings about that topic. It's a good question. And, um, there's a lot of ways ways i can answer it i'm trying to think um you know for me it's it's um i think it's a big reason why i do have a concert because i do feel like um a huge obligation to people who who sign up for our stuff right and so it's like i'm always thinking how do we simplify this how do we simplify it what's the best way to do it like what's the thing that's also what like creates innovation right so it creates the ideas is is that like
Starting point is 00:32:03 how do we serve these people better? How do we serve them better? Um, uh, probably the best analogy. In fact, uh, Brandon over here was working on a video and he sent me, uh, last night that I had a chance to watch, which was really cool. Um, uh, we had Sean Stevenson speak at the second funnel hacking live. Is anyone there for that one? A couple of guys. And, um, he gave us, Sean seems to be, you know, him as a three foot giant.
Starting point is 00:32:23 He's this little dude in a wheelchair, one of the coolest humans on earth. And, um, and he told this story. It was funny because, um, man, I had like another emotional connection watching it the other, uh, the, uh, last night actually watching it. And he, um, talked about stories like how many guys here are upset because you've got like 17 followers on Facebook and you got 13 likes on your YouTube video and you're like, you're pissed because of all this stuff. Right. And I think a lot of people are like, I'm trying this thing. I'm, you know, I'm not a millionaire yet. I'm not making any money. And blah, blah, blah. And like, they're upset about that. Right. And what Sean said, he's like, he's like, um, do you know how, um, I said, you know how they, they choose who they're going to save when a helicopter's flying
Starting point is 00:32:58 into an ocean and there's a boat that's wrecked with all these people, guess how they choose who they're going to save. And he said, the, the, what happens, the helicopter drivers, they fly over there and they go down and people are going to save them and says, guess how they choose who they're going to save and he said the what happens the helicopter drivers they fly over there they go down people are going to save them and says guess who they save they save the people they're swimming towards you he says like that's how you do so if you try to save everyone they'll drown you'll drown the boat and everybody dies but you say the people they're swimming towards you and they came back to say you know those 17 likes on your on your video like those are the people they're swimming towards you like you have to understand that and so for me it's like we talk about the money because it gets people inspired but like when it all comes down the real internal belief like no one really cares about the money
Starting point is 00:33:29 right they want the feeling of the connection and the help and they want to change the world they they have their thing and so it's like we talk about the money because it gets people excited but but i don't know anybody who that's the real reason why they're in business like they're in it because they want they want to help those people that are coming towards them and and so you notice when you get deeper into the culture, right? It's not just money, money, money, money. It's like, how do you serve? How do you impact? How do you change the world? How can you get your message clear? How can you do those things? When you shift from the money to that, then the money starts magically coming. And so for me, it's just like, how do we get people thinking that way more often? Um, I don't know if that's the right answer,
Starting point is 00:34:03 if that helps at all, but, um, it is definitely something I feel a big obligation for. But, um, I also feel like I'm super grateful for the people who were willing to, I'm grateful to Don the pre spent all that money doing the infomercial on that thing. And I didn't implement it back then when I was 14. Right. I'm grateful the next guy who, who re-expired me and I bought the thing and I didn't do anything. And the next person who, and all those things, because eventually it's stuck. Right. And so for me, it's like, I'm going to keep creating offers and keep doing cool things and keep trying to inspire people because it might not be the first or the second or the fifth, but eventually if I keep being consistent on my side, it's going to keep getting it. And eventually the right people, those who actually have something
Starting point is 00:34:41 they want to share, who actually like care about what they're doing, we'll figure out the way. And we're just gonna keep trailblazing and trying to do our best to, to make a path that they can, they can all follow. And so that's kind of how I look at it. Great question. Let's close it out with one more. Yes. Or Dave, did you find someone? Cause I just found someone right here. Why don't we do two more then since you found one and I felt, what's your name? Sorry, Parker? Parker. You're next. Oh, there we go.
Starting point is 00:35:07 Let's go to Parker next. And we'll close it out with him. All right. So the biggest question I have for you, Russell, is I've seen you guys' amazing group you guys have at ClickFunnels. And every time I go into your guys' office, it's nothing but just, like, excitement, energy. And not only you have to, like, inspire. you don't have to inspire your workers to work for you they come like they're excited and hearing your amazing stories that john and brett had they stayed with you for all this time and they you pushed them and they pushed you and there's this
Starting point is 00:35:38 amazing cycle i'm curious as far as because i want to have an amazing group like that one too so i can affect affect the world the same way that you have and even do better than you you did and it's like it's like a complete admiration thing like that's like that's i don't know cut from the same cloth here that's uh his dad that's my dad yes yeah that makes sense but no uh the question i have for you is how do you find those people is it nothing but like a whittling out process or do you see these people, these characteristics already in the people that you have? Wait one sec. How old are you?
Starting point is 00:36:09 I'm 20 years old. 20 years old. You admire your dad and the guy he works with so much that you want to not just be like him but be more like him. Can you talk? Can you take care of my kid tonight? Sorry. That's amazing. Does your dad come home with like this energy like we're going to capture the world, here's what we're going to do?
Starting point is 00:36:27 It is the funniest thing. Oh, my gosh. So every way you see him online, social media, whatever the heck it is, it's exactly the same way he's at home. When you see him on the TV, like, talking about, like, oh, this is when you interview him. I subscribe to his podcast. I see that thing. And he's like that to motivate you, too? Yeah.
Starting point is 00:36:43 What do you motivate you to do to sell as a kid or to upsell as a kid um so he would like talk to us like he was a salesperson basically in the aspect of like he talks about things as far as like this person had a terrible job at selling they could have done this this this and this and like we're like 10 years old i think at the time i think i don't i don't know it's more of a recent change since he's joined click funnels it's got this amazing excitement and energy. And it's an amazing thing that I wish to have people like my dad when I start to do my own thing. It is contagious, isn't it? It totally is.
Starting point is 00:37:13 I'm done watching. What's this new vlog that you've got? It's on Russell. It's on Russell Brunson's YouTube channel, right? I'm at the end of it going, hell yeah. Why am I taking a shower now? I got to go. I got stuff to do.
Starting point is 00:37:26 Right? These guys are out there taking over san francisco that's my city so i guess you're feeling the same way at home right it's sitting out he's there twice he suddenly owns a place all right so your question was oh so yeah my question was basically how do you find these amazing people to work to work not only for you but with you and to help you accomplish your dream is it a whittling out process or is it you have this innate innate ability to like find people so as you were saying i started thinking i'm thinking about like the partners on our team who none of them came through like a help wanted site none of them came through like brent went to church with me and he showed up every single week every single month uh he was my home teacher and showed up every single month consistently and we became friends. And then we
Starting point is 00:38:08 did stuff together. John married my cousin. We were on the boat in the middle of the lake and he pitched me on a network marketing opportunity. I was like, I love this guy. And then I pitched him back and then like, and it was amazing. And then, um, you know, Dave, uh, we were an event like this. And then we had a signup sheet sheet if you wanted to take the speakers out to dinner. And Dave ran back and signed up every single line under mine. So I went to every single meal with him for three days. Like, it's just, I think a big part of it, like, I think most entrepreneurs can't build a team because they're, like, waiting to build a team.
Starting point is 00:38:38 And I think for me it was like, I didn't know what I was doing, so I just started running. And what happens when you're moving forward and emotion is happening, like, people get attracted to that. And some people will come for bad reasons and they'll leave. And I've been taken advantage of multiple times. Things like that will happen, but the right people will stick around. But it's all about the motion, right? That's what people are attracted to.
Starting point is 00:38:57 It's like something's happening. I don't know what's happening, but I want to be on that train. And they start coming. And so I think it's just taking the initiative like, hey, I'm going to start running. And I have no idea if anyone's going to follow me ever. But if I do this and I keep doing consistently, then people will. And it's a consistency thing.
Starting point is 00:39:12 I'm 15 years into this business now. I'm 8,000 funnels deep, but it's a consistency. And when you do that and you're consistent and the right people to start coming into your life. But not waiting for initially. If I would have waited to build my team initially, we wouldn't have a team, right? Everyone we met was like, as we were having motion,
Starting point is 00:39:28 the right people started showing up. All right. Thanks. All right. Speaking of, thank you. How many people here are actually at ClickFunnels? If you work at ClickFunnels? Can you guys stand up if you work at ClickFunnels?
Starting point is 00:39:47 There you go. I feel like at the end of this, everyone's going to want to go and meet Russell. Everyone's going to want to go and mob him. And he's not that social, number one. Number two,
Starting point is 00:39:57 I feel like you're going to pass up these fan-freaking-tastic conversations. I've gotten to know the people who work here a lot really well in preparation for this. I really urge you to see the guy. The people who are wearing these t-shirts, get to know the people who work here a lot really well in preparation for this. I really urge you to see the people who are wearing these t-shirts, get to know them, push them into a corner, understand what's working for them. And really,
Starting point is 00:40:11 you're fantastic people. Thanks so much for helping me do this. All right. And thank you for having me on here. I really appreciate you being open, being willing to let me take this anywhere. You said I understand what Andrew's trying to do. He's trying to figure this out. I'm going to let him run with it and let him make the magic happen. I think we've made a lot of magic happen. Thanks so much for having me here. Thank you all for coming. I'm looking
Starting point is 00:40:36 forward to meeting every one of you. Thanks. Want more marketing secrets? If so, then go get your copies of my two best-selling books. Book number one is called Expert Secrets, and you can get a free copy at expertsecrets.com. And book number two is called Dot Com Secrets, and you can get your free copy at dotcomsecrets.com. Inside these two books, you'll find my top 35 secrets that we've used to become the fastest-growing, non-VC-backed, SaaS startup company in the world.

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