Money Rehab with Nicole Lapin - Caught on Tape: A $100K Insurance Shock Uncovered

Episode Date: January 6, 2026

Today, Jonathan Aguilera who we're calling the “Robinhood of life insurance”—pulls back the curtain on how certain life insurance policies, especially Indexed Universal Life (IUL), are often mis...understood, aggressively sold— or even predatory. Jonathan has gone viral for helping policyholders get refunds on problematic policies, and today, you get to be a fly on the wall during a live call with a policyholder and the insurer, as Nicole and Jonathan work to help this policyholder get back $100K.

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Starting point is 00:01:14 for details and applicable terms. I recently went on a quick beach trip with my husband for a little couple's time. And it was perfect. We sat in the sun, swam in the ocean, and generally just tried to get to that place of deep relaxation where your shoulders actually drop a few inches. Do you know what else can give you that feeling? Co-hosting with Airbnb. Trust me on this one. Hosting your home on Airbnb while you're away from home is a great way to make some extra cash and make sure your home is working as hard as you do. But knowing where to start can feel overwhelming.
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Starting point is 00:02:23 It's time for some money rehab. If you have a life insurance policy, the cash value might not be what you think it is. And that money could disappear more easily than you'd think. Jonathan Aguilera has become kind of like the Robin Hood of life insurance policies. He gets on the phone with policyholders and calls their insurance companies with them to expose the policies that are just scams. Today, we're mostly going to be focused on IULs.
Starting point is 00:02:57 These policies are different than term policies. Term life insurance policies exist for a term. They're cheaper and they'll pay out if you die during the term. With permanent life insurance, the term is your life. And there are different kinds of permanent life insurance. Two kinds you've probably heard of are whole and indexed universal life. The second one, indexed universal life is what we're focused on with Jonathan today. Today I talked to him about the dark side of life insurance.
Starting point is 00:03:23 And then we do some insurance rehab and help a real policyholder hold their insurance company accountable. Jonathan Aguilera, welcome to money rehab. Pleasure to be here. Pleasure to have you here. I am your biggest fan on social media. I slipped into your DMs. You did. Because I was like, I love what you're doing.
Starting point is 00:03:41 We have to be friends. That was an honor for me. I really, really appreciate what you're doing for so many people out there. You help expose the scammy parts of life. insurance policies. How did you get started? Like I have, I have a thousand questions for you, but somebody must have hurt you. So it was actually a client that I was helping. I couldn't get a hold of her policy because she was busy working. So this is what happened. So I never replace any kind of life insurance without doing a full breakdown of a policy. So she was like,
Starting point is 00:04:12 Jonathan, can you just call the insurance company for me? So I called and then I just started asking questions and I didn't record anything. And that's where like the light bulb went. I'm like, he's literally telling me everything. Like all the, what you guys hear is like, this is what he was telling me. And this client was just very difficult to get a hold of it. So after the phone call, I go, do you mind if we just call right back? But this time I'm going to record it. And she goes, yeah, I mean, I'm on lunch break.
Starting point is 00:04:36 So we called, recorded everything. And I posted it on TikTok and didn't think anything of it. Right. And then I woke up the next day. I had like a million views. And then what the heck happened? So then DM, like, can you call mine? Can you call mine?
Starting point is 00:04:50 Can you call my insurance? I'm like, sure, I guess. So you started in the insurance industry. That's correct. Selling term insurance, which is different than indexed universal life policies, which we will talk about. What excited you about being in insurance? So is seeing how many people that did have life insurance are paying for whole life insurance and IU index universal life and how it's like 10 times more expensive than term insurance.
Starting point is 00:05:20 and I'll give you a perfect example, my aunt, right? She's one of those no-at-all ants. I don't know if you could relate to that. And it's kind of a good thing. Like, yeah, I see, you got scammed. I'm kind of glad, but now I get to fix it, right? Because I look like the hero. So she had a policy, a whole-life policy,
Starting point is 00:05:35 and she was paying like $900 a month for it. And then with us, like, switching it to a term policy with like $100 or something like that. This was back then. So I instantly saw, like, people are being taken advantage just because of the financial illiteracy people have. And it's so easy to, like, people are looking for like this shortcut to success, right, or to retirement that they think, you know, investing in life insurance or they do these crazy investment strategies because they're trying to get to that finish line faster. Yeah.
Starting point is 00:06:06 I mean, the intention is right. Sure. But what ends up happening is a lot of people get bamboozled and scammed by not really understanding what they're buying. So you focus on universal life insurance, whole life insurance. Correct. What's the difference? So they're very similar and very different. I know that sounds weird, right?
Starting point is 00:06:30 So they're similar as far as they both build this like cash accumulation account called cash value. The difference between like an IUL index universal life versus a whole life is that whole life has guarantees in it. And those guarantees are like two to three percent growth. So you'll never lose in that, but you kind of do because inflation's about that. And people like this whole, oh, I can never lose money in a whole life. It's contractually guaranteed.
Starting point is 00:06:56 So you hear a lot of insurance salesmen say that. Or IULs, they don't give you the guarantee. That's where they're very different. But as far as it's permanent life insurance for the rest of your life and it builds this cash accumulation account called Cash Valley, that's just terrible. There is a structured component of it where there's no losses, but there's capped gains in some cases. So explain to me the structure. It's an investment product and a life insurance product. And it's downside protected. So it goes when somebody pays in, it goes
Starting point is 00:07:29 into a cash value component and then a death benefit component, right? And then what happens? Yeah. So let's just say you're paying a thousand bucks a month. Okay, 12 grand a year. Let's just say of that 12 grand, 2000 of it for the year went to fees and cost of insurance to pay for the life because it's life insurance foremost, right? So the other 10 grand is going to this cash value component and the insurance company is going to go do what they got to go do with it to go buy something called call options. I'm the too familiar with that against the S&P 500 and then whatever that does, it gets credited to the cash value. So you got these cap rates. of, like, let's say you're in the S&P 500, the cap rates 10%.
Starting point is 00:08:17 The biggest challenge, though, is that it's tracking the index, not the total return. So by default, you're tracking the S&P in an inferior way. Yeah, you're buying a model of the index. You're not buying the indexes. Exactly. And it doesn't have dividends reinvested. So you're just not going to ever be actually buying the, like, V-O-O. Right.
Starting point is 00:08:37 Or SPY or IVV or whatever. But, you know, a lot of people get really all. overwhelmed by that type of stuff. You're usually, though, going to make less than what you would if you put your money in one of those ATFs or mutual funds that track the index, but you're not going to lose money, right? So that's like their talking point. It's like, you know, if the S&P 500 does negative 20 or zero or worse, well, your IUL does zero, but you still have fees and cost of insurance coming out. And that's still a loss. So when you pay the premium on an IUL policy, a portion of that goes to insurance costs and fees. And then the remainder of that goes
Starting point is 00:09:20 into the policy's cash value. And then from that, you get capped at a certain percentage. So if it's the 10% cap that you mentioned, but the S&P 500 gained 20%, you're still going to only get 10%. But if it lost 10%, you're not going to lose 10%. You're going to get zero. That's correct. Also, not everybody knows that the cash value of their policy is probably going to be lower than what they contributed. On a lot of your calls, this is the part that people are stunned by because they think if they've paid, you know, 40 grand into their policy, you know, that's what they're going to
Starting point is 00:09:55 have. Right. But they're in reality going to have a lot less. Why is there such confusion there? So you'll hear something and you'll probably get this in your comments, which I'm excited to see the comment section. let's go right that's just not a properly structured policy you'll this is a big phrase that you hear yeah so what the referring to is how much life insurance versus how much you actually
Starting point is 00:10:22 paid towards a policy okay so i'll give you an example i'm 37 if i wanted a 150 000 life insurance policy i would have to be paying about a thousand bucks a month for that 150 for it to be properly structured very expensive okay you're like yeah that that's way too much right my turn policy cost me like 30 bucks for yeah totally my husband and i have term right to be clear good awesome so can we do one of these calls together yeah let's see let's see if she's available now hello miss how are you oh unbelievable okay so do you have about 10 minutes 15 minutes right now to call your company? Yeah.
Starting point is 00:11:09 I have my husband here with me as well. What I want you to do is I want you to call, call the company. Actually, let me call them right now. Your call may be recorded for quality and training purposes. For assistance in English, press one. If you're an agent, press one for death claims or under an accelerated benefits rider, disability, or long-term care. For assistance with a life product,
Starting point is 00:11:36 Please press one. For assistance with the withdrawal, press one. Thank you for calling. My name is Helen. How can I assist you today? Hi, Helen. My name is and I have some questions about my policy and the policy number is how can assist you with us? I have a friend of mine here and I am giving him permission to speak on my behalf.
Starting point is 00:12:01 Hi, so really quick. Thank you so much for taking my call. What kind of life insurance policy does? have um this is an iul policy a permanent type of policy okay and what is her monthly payment monthly payment um it is set to be one uh one thousand dollars per month okay and um so since the policy has been opened how much has she paid in total premiums um so far since she's had the policy sure the total premiums paid as of today that's $49,000 $49,000 okay
Starting point is 00:12:39 and let's just say had like an emergency and she needed access to her money what's her surrender value well their net surrender value as of today that's $25,774 and 13 cents that is just in case if they would like to liquidate the policy. Okay, perfect. So out of the 49,000, only 25,000 is available. Were you aware of that?
Starting point is 00:13:09 No. Okay. All right. So now, let's just say she takes out a loan. Okay. Does she have to pay that back with interest or is it her money? Like, like how does that work? So for loan, since we are using the cash value as a collateral. That's the reason why there's a loan interest is being billed once a year, and that is every policy anniversary year, so that they can be able to use that moving forward, once to pay it back.
Starting point is 00:13:39 So there's a loan interest rate for that, the current loan interest rate is 5% if we prefer to do a loan, but we do have this partial withdrawal option. If you don't want to have an interest being billed, we do have the
Starting point is 00:13:55 partial withdrawal option, which is for partial withdrawal. We are not using your cash value as a collateral. However, it is an irreversible type of transaction that once you submitted that request, it will be automatically removed on your cash value as well as under coverage. So you don't need to pay it back, but you cannot access that account anymore. Perfect. So I'm not too sure if you can help me with this question, but are you able to calculate how much on a monthly basis are all the fees and the cost of insurance that she's paying? Because I know you said she's paying $1,000 a month. How much is going towards cost of insurance and fees? Like I know there's a policy fee. There's a cash value fee and there's
Starting point is 00:14:47 an expense load fee, I believe. Are you able to calculate all that and let me know how much on a monthly basis that is? We don't have like anything to have a calculation on that. Though those information is actually being reflected in the animal statements that is being sent out every, as I can see here, the last animal statement that was sent out on here, that was July 23rd of this year. Got it. So on there, on the second page of that animal statement, it will show like a table of the policy transaction statement that will show the expenses, the cost of insurance, and interest being credited.
Starting point is 00:15:28 So are you able to pull up that annual statement right now and just tell us how much all the fees are? Or she has to do that manually? Well, I was able to pull up here the one on July 23rd of this year. So based on that, it shows this is from August of the time. 204 to July 22nd, 2025. The total premium expense charge is $720. The total accumulated value charge is $117.13. The total cost of insurance charge is $236.6.2.
Starting point is 00:16:14 And the total admin fees or other charges is $2,0.28. That's annually, right? Yes, that's an animal. So, so she's put it in 12 grand a year. 3,000 of it went to fees. Were you aware of that? I mean, that's like... No, we were never explained about the costs of the policy.
Starting point is 00:16:39 Okay, all right. No worries. And by the way, ma'am, you deserve a raise. You're unbelievable. I appreciate you for helping us out. You're doing a phenomenal job. Thank you so much, first off. I have another question.
Starting point is 00:16:50 like the cost of insurance how does that work does it go up every year does it increase or does it stay the same does it go down i'm just a little confused if you could just give me some clarification how like the actual cost of it of the insurance works cost of insurance um definitely increase every year since um you know cost of insurance or cost of insurance even increasing as the insured ages so you know that's the reason why it keep on increasing yearly since insured is actually aging, right? So because that will be a higher risk on being insured now as to how it is being calculated. It's actually being depends on how your policy gets structured by your agent since that's the reason why it depends on the coverage amount, all of the necessary structure that your agent said on your policy.
Starting point is 00:17:50 That's how much will be fees and cost of insurance will be on your policy. Yeah, perfect. So it does go up. Okay. So now my question is if the cost of insurance is getting more expensive, like she's been paying the same thousand bucks. Like has she increased her payment during this duration of the policy or has it always stood the same?
Starting point is 00:18:10 Like, did you pay more every year or did you just, it's that been that same thousand bucks a month for since you have the policy no we are i always paid the same amount okay perfect so you never increased it then right it's always been the same and let's just say you kept this policy you were going to continue to pay the exact same dollar amount for 10 20 forever right okay okay so my my point being ma'am is she was never in going you know intending to increase her monthly contribution to the policy if the cost of insurance gets more expensive than what she's putting into the policy, where are you guys going to get the money to cover the cost of insurance if it gets too expensive?
Starting point is 00:18:51 That's where the cash value comes in. So if by any chance that the premium that we are receiving is not enough to cover the cost of insurance already, we are already using the cash value to keep the policy active. That's the reason why most of the time, if there will be no premiums being paid, we're We are using the cash value to keep it active. Awesome. Perfect. Okay.
Starting point is 00:19:18 I mean, were you aware of that? I was never explained about that. Okay, yeah. Yeah, no worries. No worries. And okay, perfect. So my last question to you is what happens if there's no more cash value to pay for the policy? What's going to happen to her policy?
Starting point is 00:19:35 That's the time that the policy will be in a lap status center or in a penny lapse. That's when the system will be sending out a bill or a reminder that, that we need to make a payment towards this policy to keep the policy active since there's no enough cash value anymore to cover it. And really quick, you said your husband had a policy, right, as well? Yes, he does. Are you able to bring up that policy just so I can see how much he's put into that policy? Are you able to get your husband to give the information?
Starting point is 00:20:05 Yes, he's right here. How can I just have three of you for this one? So same thing. How much is his monthly payment? That's the same thing. That's $1,000. And how much has he put? put in total into his policy since he's had it um that is 50,035 dollars so at 98,000 or 96,000
Starting point is 00:20:26 in total. How much surrender value does he have? The net surrender value is 26,000 one hundred fifty nine dollars and seven to six cents. Perfect. Okay. That's after we deducted the surrender penalty already. Yeah. Okay. All right. Thank you so much. We'll call back and see kind of what we want to do with the policy if we want to put more money into it or um yeah yeah but you've been amazing by the way so thank you so much i appreciate your time okay you're welcome thank you for calling and have a great for a few of you okay okay oh you there yes okay yeah that was brutal let me um let me finalize this i'll call you after because we're gonna get this money back okay how was that phone called did you learn something about your policy yeah it was the biggest
Starting point is 00:21:14 mistake I ever done in my life. Oh, my God. Why do you say that? Because we're only losing money. There's no way because when we bought the policy, we were promised that it was a life insurance with benefit in life if we ever needed and a retirement plan. He promised us that with this $1,000 months, we would retire each receiving $4,000 a month. from the policy.
Starting point is 00:21:46 And he also promised us that our money would grow inside the policy to a point that we wouldn't need to make the monthly payments anymore because the interest that we were going to earn would be enough to cover the costs. But at the rate that we are going, we're going to lose everything. Oh, my God. These are not cheap policies either. That is not what he plays. promised us nothing of what he said so basically you were sold this policy hoping that once you retire
Starting point is 00:22:25 you will have all the money you need for the rest of your life yeah the main reason we bought the policy was because he promised that our money would grow and we would be able to retire even though we don't, we are not legal in the States. Oh, yeah, yeah. And that is what he promises to everyone in his social media. What do you mean on his social media? He has a Instagram account where he posts videos in a daily basis, and that's what he promised. Like, there's videos where he says, if you were told that you cannot retire in the United States
Starting point is 00:23:06 because he were not a legal or a citizen, that is a lot. I can help you with that. There is a way to do that and you can earn $4,000 a month. He has a lot of videos in his social media where he promises that. And the way that we found him, he posted an ad on a Facebook group and we saw the ad and we reached out to him to know more about it. And he promised that we would have the life insurance with benefit in life with we ever like had an accident or if we discover some kind of illness. The life insurance, the policy would cover for hospital costs, anything like that. But he never said that that money would be taken off of our cash value, the everything that.
Starting point is 00:24:05 that we were going to put in the policy. And the main reason we bought was because he promised the retirement. And $1,000 a month is a lot of money, $2,000, including your husband. We work hard. We work hard every day. My husband wakes up at 4 in the morning every day to go to work. How much do you guys make a month? It depends.
Starting point is 00:24:31 We work with construction. So some months, we make good money. but other months are slow and it's not that good so we don't have an exact amount a month. A lot of times we had to like really, really cut on expenses to be able to pay for the policy because we were believing in him. And when did you realize that this wasn't the right policy for you?
Starting point is 00:24:57 It was a couple months ago, a friend of mine, she started working there with them because they are a big group of people and they are every day doing like paid ads to recruit more people because they are they tried to recruit me when we started with the policy we even went to a meeting and they they really they tried really hard but my heart told me don't do that so I didn't do it But they are like, if you are an agent and you start your own agency inside the agency, you can record people. And these people that you recruit, any sale they make, you earn a percentage of that.
Starting point is 00:25:46 And they are like a really big group of people doing the same thing to a lot of people. So this friend of mine, she started working there. but she realized like if these people make this lot of money with the sales something's wrong somebody's losing money so she went inside the company and she bought some courses she went to reach to another a lot of um another person who worked with the insurance for a long time she bought courses from outside the country she tried like she spent almost $10,000 in courses to learn what this policy really was. And she figured out that what they do is they arrange the policy in a way that they make the most of the commissions, the higher commissions, but you who's buying the policy, you just lose money the way that we are right now.
Starting point is 00:26:50 So did he stay in touch with you until after that cancellation period to make sure you are good? or you never heard from him again? No, he used to make a Zoom meeting with us once a year, just like, just to ask how we were, how things were, and just to tell things that we don't really understand. But last year, on the last one we had, he tried really hard to get us to put more money in the policy. he asked for $200 from each one of us on each policy per month and yeah we had some investments in our country and my husband told him like no this is not making sense for us anymore because this is not growing at the rate you said so we're going to just stick with the thousand dollars a month and that's okay but then after this friend of mine she asked to see our policies and she explained to to us. Everything that was wrong, I tried to talk to him. We set up a meeting, but my husband was at work and he couldn't come. So it was just me and him, but I recorded the audio of the meeting. I have the recording. And I started to ask him questions and he wouldn't answer. And we get to a point where he told me, I'm not going to answer anything to you unless your husband is present. And I asked him, why? yeah and I told him why you're not saying that I have a policy so I'm entitled to ask questions
Starting point is 00:28:32 and he said no I will only answer questions if your husband is present because he is the one who always made the decisions and I told him if I am here it's because I make decisions and he said no I'm not answering and I asked him do you remember when you promised us our money would grow on a rate of at least 7.5%. And he said, of course. And I told him, yeah, the papers showed that it's zero percent. What's going on? And he didn't have answer for anything. So he after that, he reached out for my husband and they had a meeting. I didn't want to see him anymore, but I was on the side listening. And he tried to convince my husband that even though we lost, this much money, it was good. We should be thankful. And my husband told him, no, this is not making any sense because the investments I have, I earn something around 10%. And he was like, no. So he was trying to convince us any way he could that losing this money, it's good. We are on the right way. And when he eventually realized that he couldn't convince my husband that he, he,
Starting point is 00:29:53 he wouldn't be able to convince my husband. He went to another side and he tried to make us think that if you cancel your policy today, you will die tomorrow. The only thing that keeps you alive is having this life insurance because he didn't have any more arguments. But unfortunately, we didn't report this call with him. Well, it sounds like this group is also facing a class. action lawsuit. Did you see that for allegedly operating an illegal pyramid scheme where they
Starting point is 00:30:29 target immigrant groups? No, I have no knowledge of that. So when did you feel like you needed to get out? When this friend of mine, she explained to us everything that was wrong. And thank God in the same week, my husband, like, it was just random. but and one of the Jonathan Reels appeared to my husband on Instagram and he sent it to me and said
Starting point is 00:31:02 hey reach out to this guy I think he can help us and that was like the light of the end of the tunnel because we didn't know what to do and as you guys are working together what's the game plan like what's the end game goal here
Starting point is 00:31:19 I just want the only thing I don't want to, like, bad to happen to anyone. I just want justice. And I just want to cancel our policy and get our money back. Well, thank you so much for sharing your story with us. Will you keep us posted via Jonathan? I hope that you get all your money back.
Starting point is 00:31:44 And I'm so sorry that this happened. Thank you. Thank you for sharing that story. So much. You're welcome. Bye-bye. I'm so happy that we did that call. I'm so happy to you.
Starting point is 00:31:55 Thank you for letting us listen to it. It really helps paint the full picture of what's going on here because there's so much stuff, as she was saying, that's put out in these short clips online. And I have so much empathy for her. Like, as an immigrant, she wants to do right by her family and her daughter. Like, of course. Like, she just wants to do the right thing. And she was lied to. That's the rawest of the raw.
Starting point is 00:32:22 the raw it's it sounds i mean it's like the same script there's somebody that's like a really convincing broker it sounds like who gets them to believe the sun moon and the stars they pay something that's probably above their means and they hope that it's going to take care of them for the rest of their lives but then they don't realize that it's not there it's it's far or less than they expected she found someone on social media we just talked about 75% of people are in their financial education on social media. She sees that. She wants a shot.
Starting point is 00:32:57 And I didn't even talk about this, okay? They're targeting people that are immigrants because they're saying because you aren't a citizen, you can't get a Ratha, which is a total lie. Yeah, it's a lie. It's a total. So they're praying. Like, it's outrageous. If you don't have kids, do you need life insurance?
Starting point is 00:33:18 Answers, yes, you need life insurance. If the answer is no. invest your money do you have kids i do i have a four-year-old so i have a lot of life insurance what's your policy i have a four million dollar term policy and i pay about a hundred and ninety two so i pay one ninety two i'm up four million dollars yeah i know it doesn't look like i'm a preferred rating somehow they gave me a preferred rating so what did that mean that i'm healthy i probably eat oh i see yeah i'm not vegan but they probably like hey you figured you fit the profile so i got a really good rate for me i would hope so yeah that's a great right right
Starting point is 00:33:52 $9 to $4 million. Let's double click on the tax perks, indexed universal life policies. The cash value grows tax-free, right? So people are like, cool, tax-free retirement income. Woo! Party, but not so fast, right? Because it's loan value. It's not even cash value.
Starting point is 00:34:13 It's like it's coming out as a loan. You're not taking this money and just enjoying it. That's a great question. So it actually grows tax default. deferred. Okay. So it's nothing special. It's how you take the money out of the cash value is going to determine whether it's taxed or tax free. So they like to say, oh, yeah, I get to access it tax free via loans. Well, all loans are tax free. I can take a securities back line of credit against my brokerage account tax free. Like there's nothing special. There's not a unique benefit to that.
Starting point is 00:34:45 All loans are tax free. It's just a problem is you limited your growth in that policy fees. And here here's something that nobody want to talk about going back to those cap rates they start you off at 10 after like year four five six they lower that cap from 10 to like eight to seven to six I have IULs 10 12 13 years and fours when they when I got them cap rates of like four percent so they start off like at 12 13 every year so they just suppress how much you can actually make in your policy which is going to hurt the growth long range like you'll never win in these products. And then you've got to take it out at 5%. That's the loan rate, 5%, 6%, just depending, which causes that policy to lapse because the fees and that interest compounds against you.
Starting point is 00:35:36 Explain that part because I think people are like, well, you know, 5% is a good interest rate. If I went to a bank and I took out a loan, like maybe it would be 8%. Sure. Yeah. And in reality, it sounds good, right? Like, yeah, that's awesome. But then when you go to the bank, all you're paying is 5%. That's it. I you're paying 5% plus cost of insurance all the fees. Because you're still paying into that policy. So you're paying the 5% plus you're paying the fees. And then when you withdraw from the cash value as a loan, that also brings down the death benefit, right? It does. Yes. Yes, it does. So explain that. So you have these two buckets, cash value and death benefit. So I need to draw on my cash value of what I put in and I'm taking it out at 5%. And then I still
Starting point is 00:36:23 pay my premium at $1,000. What happens when I take that money out? Well, that's if you plan on paying your premium till the day you die. I mean, most people are sold this as a retirement. So you only make X amount of premiums till 60, 65. So and you stop. So just because you stop putting premiums in doesn't mean the cost went away because these costs never go away. Like the cost of insurance will be there forever so even if you stopped paying the costs are coming out of the cash value so not only are you drawing money out via loan at 5% then you still have the fees and the cost of insurance coming out of that so it's like two things coming out of this cash value so how these insurance salesmen pitched this is they illustrate a very linear 7% that's just not how the market works right you get
Starting point is 00:37:09 one down your throws off the entire illustration but they're they're illustrating 6% 7% for 40 years. I'm like, buddy, I can't even do that, right? The S&P can't even do that, right? So then you start drawing money out at 5%. And then you have no more premiums going in. So you have all the fees and the loan interest rate attacking, just draining the cash surrender value. What happens is when that goes to zero, your policy lapses. And nobody wants to talk about that. And that happens. Then the entire policy becomes taxable. if your policy usually every company is different but usually it's about 75 right so people start taking income at 60 65 if they over loan their policy and it lapses before 75 years old right
Starting point is 00:37:57 everything that they put after cost base and loans and all that becomes taxable so they have a fat tax bill ordinary income tax no long-term capital gains on what so can you give me an example yeah so let's say you put in a hundred grand of your own money well that would be cost basis that's not taxable Okay, but you've taken out $400,000 in loans, that would be taxable. Yeah, it's bad. Okay. So then what happens is there's like this rider, right? These insurance guys are smooth.
Starting point is 00:38:26 They always, well, we could do this. Like, it's called an overloan protection writer or if you overloan your policy too much. But you can only activate it after 75. Well, you pretty much surrender your life insurance and you can't take any more tax-free income because you just over-loan the policy. So let's talk to the haters who are saying the people you're dealing with just bought a bad product. The product itself is not bad. It's just their particular case. So, you know, some will say that the good ones have high early cash value, low death benefit, which is counterintuitive, downside protection on MEC, which if you can explain is modified endowment contract. You might owe income tax or 10% penalty if you make withdrawals before 59. So you want. you know, the non-MEC, right? There's so many acronyms here in a well-structured policy. And if you're super wealthy, by the way, this could work out for you.
Starting point is 00:39:24 Yeah, yeah. I mean, there are use cases for permanent, and I say permanent life insurance, not whole life or anything. I can name a couple estate taxes. Would it be a great way for permanent life insurance. Islets, right? Your book of a life insurance trust would make long-term care. would be a very, very good reason for permanent life insurance.
Starting point is 00:39:45 Maybe children with special needs. I can probably vouch for that. As we look at that, okay, how many people have an estate tax issue? How many people, right, long-term care? Like, these are very niche situations where nobody, we're talking 5, 10%. So the other 90% don't need this stuff. They need term insurance, invest in market-based accounts. for sure. So if the policy lapses, people lose everything that they put in. Yeah, everything.
Starting point is 00:40:18 So if they were sold a policy that they felt like, which by the way, you know, I have so much empathy for these people because they feel like they're doing the right thing for themselves and their families, right? And if they can't pay the premium, then everything that they put into that goes away. It's not like you miss one payment. There's grace periods and stuff like that. They'll start deducting it from your cash value to try to pay the premium. there's something called like an automatic premium loan where if you miss a payment, they'll automatically take a loan from your cash value to pay the premiums. But my thing is, just do a brokerage account. And if you can't make the payment there, it's not like your brokerage is going to lapse on you. It's not like your Roth IRA is going to lapse on you to continue to grow, even if you stop putting money and stick with turn. This is even more of the reason why you need term insurance and invest in market-based accounts
Starting point is 00:41:06 because you have more control, more flexibility versus these products right here. you miss a couple of payments, you're screwed. So why is term more appropriate? Because it's the most affordable economically. Like, you're going to get the coverage you need. Heaven forbid something that happens to you. We have $500,000, $5 million of coverage protects what you need right now. And it frees up cash flow so that you can get debt free.
Starting point is 00:41:30 A lot of people are in heavy consumer debt that I don't think you should be really investing heavily if you have 20% credit cards, right? Like, we've got to knock that out. let's get some emerge they're just fundamentals that need to happen first and buy one of those products prevents you from knocking out the credit card debt because it's so it's it's an expensive product well the reason that my family has term insurance is because we just want the insurance like if god forbid something happens to me or my husband we want our daughter to have you know our potential earning power right and that's it and we have investments separately and we
Starting point is 00:42:09 don't mix that. Don't ever make. Don't ever co-mingle that stuff. Insurance, insurance. Investing, investing. Leave it that. You have total control. Nobody wants to buy life insurance,
Starting point is 00:42:19 but everybody wants to invest money. They want to sound like a financial advisor. They want to sound someone important. They want to sound like, you know, a guru, right? They want to sound like they know what they're talking about money. They want to have something like this. Like, this is awesome, by the love the studio again. Thank you.
Starting point is 00:42:36 But they want to, like, don't even write books on this. stuff and the agents the agents secret of the wealthy so are they complicit in this they're getting sued left and right and they continue to do it because the errors and omissions will take care of it the insurance carriers they don't care a little slap on the handle do you and bring us more business because they're billion dollar corporations they can't do anything like me getting refunds like i got a million five the insurance carriers last year issued like a billion dollars worth of new business just the last year what about the year prior i'm not even scratching the scratch of the scratch like this is pennies for these guys they're going to continue to do it they'll continue to build another
Starting point is 00:43:17 football stadium right with an insurance company name on it like they're not going anywhere who's the worst insurer i wouldn't say there's a worse insurance carrier i would say they tend to allow things more than others they turn to look the other way you know the crazy part nico is that that exact company probably a very great term product available. Well, that's the thing that gets missed, I think, in your call. So, like, you know, I was writing down all the numbers. She paid 49K, there's 25K, surrender, 5% loan, which is not a bad interest rate. It's not.
Starting point is 00:43:55 And if, God forbid, something happened to her, how much would she get? How much would her daughter and her husband get? Because the death benefit is real. The death benefit is real. They both have 700 grand of life insurance. So they both have a $700,000 death benefit. So if anything happened to them, $700,000 gets paid out. And that's still there.
Starting point is 00:44:15 It's still there. Yeah, that's still there until it lapses, like you heard. Because it's going to get more expensive every year. So they paid essentially $100,000 to get $700,000 where they could have paid. It would have been a fraction. Their policies with me are like $150 a month total. So like $75 each. And they're spending $2K right now.
Starting point is 00:44:37 So $700 for each person, so $1.4 million? That's correct, yeah. For their death benefit. So if something happened to bolt them together, their family gets $1.4 million. But at this policy, too, they would still get that. They're just spending a ton. 10 times more. That's correct.
Starting point is 00:44:57 100%. So the life insurance is real. Don't get me real. If something happens, they're taking care of. So that's why I never cancel the policy without getting a term in place first they have a mortgage they have a business they um they have kids and all that so a term goes up though as you get older too so at the end of her i think we did a 30 year i can't remember it will but the whole idea is to you've got 30 years to get your stuff together to grow some real
Starting point is 00:45:23 assets and then what does it go up to it just depends on their age right of when they so i she mentioned 1985 i think yeah she's my so so so 70 when they're And this thing expires, right? Yeah. If she needed a little bit more insurance, she probably wouldn't need 700 grand because her assets would have been more than that. And her daughter's older. Older, whatever. So then she could probably re-qualify for another policy, maybe at $100,000 because if something happened, she leaves a little life insurance plus all the assets she's been building, step of cost basis, all that stuff.
Starting point is 00:45:59 And what should people look out for when they're being sold these policies? That life insurance is not an investment or a retirement plan. if somebody's trying to sell you on a get rich quick never lose money run and to be clear you're not getting a portion of that refund zero i get that 96 or whatever those totals equals 100% hers now i do take starbucks right i'm joking i take not that like my whole thing is let's create the awareness like i just want more people to invest i mean you're putting real time in but you know people are buying with you. So you're making some commission, but you're putting a lot more time than the commission. I get paid on the commission on the term insurance. I'm not pro bono 100%.
Starting point is 00:46:46 But yeah, I could totally charge to get that. They're more than happy. It's like, dude, I'd rather pay $1,000 to get the $96 grand back, opposed to just only getting $50,000 back. But you're a good person. Yeah, I have morals. Yeah. That's a good thing, right? I think we can still go make a couple hundred thousand dollars per year doing the right thing, putting people first. I think we can all do that because I could totally be making a million dollars selling that crap. I couldn't imagine than that. Is there recourse? You're only one man.
Starting point is 00:47:19 So you can only do so many calls like this. Are there other resources or is there other recourse that people have? Yeah. There's lawyers now that they've, their whole practice is IULs. like suing IULs, right? There's, um, so you just type in IUL litigators or IUL lawyers and they take. They, they do charge though, you know, so, but they're effective and they'll go do that, but they won't talk to somebody who has only put in 4,000 because that costs money.
Starting point is 00:47:51 So that's where kind of someone like me steps in. It's like, I'll take it. Yeah, it's like any personal injury contingency type lawyer. Sure. Who's going to go after it? Yeah, there's lawyers now that this, this is all. What are some of the questions that somebody should ask if they're talking to somebody who's trying to sell them a life insurance product?
Starting point is 00:48:10 Yeah, somebody's trying to sell you a lot. The questions I would ask is, is this a term policy or is it permanent life insurance? Ask them what your commission is. Because as an investment advisor, you should ask them that too. They have to disclose what their fees are. Ask them, how much are the fees? Can you shop around for me? Are you a captive agent?
Starting point is 00:48:29 Like, give me five different term quotes. Give me five. Like, I need to order all the fees. Be very transparent with that. Oh, so in this case, they didn't get different carriers. They only got one? I don't know that agent, what he did specifically to shop that around. But it sounds like, because every insurance carrier is going to have preferred agents.
Starting point is 00:48:53 There you go. Like, they, they, and how they do that is the compensation is higher. So there's always going to be, I'd rather go through eight, you know, this particular company because I might get 10% more on a commission here. Those are questions I would be asking. They're going to be let down. You're going to see a very different insurance agent after like 10 minutes. Oh, really?
Starting point is 00:49:14 Oh, you get an interesting. Why are you asking? See, the biggest threat to an insurance agent is an educated consumer. Big time. Because you can't fool them. So they hate me. And they're pretty soon going to be in your comments. You're going to hate me too.
Starting point is 00:49:29 Come for me. Money Rehab is a production of Money News Network. I'm your host, Nicole Lapin. Money Rehab's executive producer is Morgan LaVoy. Our researcher is Emily Holmes. Do you need some money rehab? And let's be honest, we all do. So email us your money questions,
Starting point is 00:49:47 money rehab at money newsnetwork.com to potentially have your questions answered on the show or even have a one-on-one intervention with me. And follow us on Instagram at Money News and TikTok at Money News Network for exclusive video content. And lastly, thank you. No, seriously. Thank you. Thank you for listening and for investing in yourself, which is the most important investment you can make.

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