Motley Fool Hidden Gems Investing - Motley Fool Money: 10.14.2011

Episode Date: October 14, 2011

Google reports big earnings.  Hulu says it's not for sale.  And a hedge fund manager gets an 11-year prison sentence for insider trading.   Our analysts discuss those stories and share some stock...s on their radar.  Plus, best-selling business author Jim Collins talks about his new book, Great by Choice:  Uncertainty, Chaos, and Luck -- Why Some Thrive Despite Them All. Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:42 From Fool Global Headquarters, this is Motley Fool Money. Welcome to Motley Fool Money. Thanks for being here. I'm your host, Chris Hill. And joining me in studio this week from Motley Fool Hidden Gems, Seth Jason. for Motley Fool income investor James Early, and for Million Dollar Portfolio, Ron Gross. Guys, good to see you. Good to see you. We have got retail numbers, earnings reports, and a billionaire going to the big house. We've got best-selling author Jim Collins talking about what enables companies to thrive during chaos,
Starting point is 00:01:13 and we've got a few stocks on our radar. But we begin with the big macro. A lot of headlines at the end of the week, guys. Tim Geithner said on Friday that the IMF has substantial resources to help with Europe's debt crisis. Retail sales in September were up 1.1%. That's the fastest growth in seven months. And U.S. consumer sentiment fell in the latest survey, with consumer expectations falling to their lowest level in 30 years. There's a lot there. Ron Gross, I'll start with you. What's your headline of the week? Chris, I like the good old days when we could
Starting point is 00:01:45 just ignore the economy and look at companies, and especially the European economy. We have to bring in Slovakia now into our analysis. We have so many systemic problems here. It's hard, really, to know what kind of long-term implications these are going to have. And we have such volatility in the stock market on a daily basis, up 2%, down 2%. It's really hard to cut out the noise, but I think it's really crucial to do so and get back to looking at companies and how they generate cash flow and kind of let the economy take care of itself. I think the challenge, though, is that stock correlations are now higher than ever, at least higher than any time in recent history, which is kind of the opposite of a stock picker's market
Starting point is 00:02:25 in a way it emphasizes the macro stuff. Now, it won't be that way forever. My question about the IMF money, though, is that IMF money comes with a lot of strings attached. IMF austerity, people often say, they really impose strict conditions. So the question is, will Europe be willing to take this money. They need it, but I don't know that they want to take the hard part of the medicine to go along with it. Yeah. And does the IMF just have money sitting around in a room? Because that's kind of the way Tim got here. Sure. It's called Promises from America and China, right? Apparently. Seth, what was your headline of the week? Well, if we want to look at that retail sales information to get a bright side of the story, there was also a revision upward of
Starting point is 00:03:04 the August numbers. And these numbers aren't really terrible. They're pretty decent. They Speed expectations, not terrible. Not terrible already. Not terrible is the new good? Yeah, well- I'm going to tell my wife. She's not really terrible. Yeah, some are pretty good, actually.
Starting point is 00:03:17 Grocery stores up 6% year over year. Clothing and accessory stores, 7.6% year over year. Non-store retailers, same story we've told before. Your Amazons, et cetera, up 10.1% for the year. That's some decent news. And it's always funny to me when consumer sentiment reaches one of those low marks, but people are going out and spending more than they were the month before or the year before. Yeah, I think that's the confusing thing for investors.
Starting point is 00:03:43 What do you make of that? How can consumers be really worried, but yet they're going out and spending? Incomes are down, unemployment is high, but they're still spending. Do people spend as therapy, perhaps? And it's not all high-end. A lot of it we've talked about in here is high-end stores seem to be doing better than the low-end stores. But when you look at these numbers, it's not all high-end. There's some strength across the board here.
Starting point is 00:04:07 So let's put one in the win column. I did work for a guy when I was young. He used to get stressed, and I'd hear him say, oh, my God, I've got to get to the mall. That was his release. Retail therapy. Well, in this case, cars, clothing, and fuel were really strong, and so the necessities of life,
Starting point is 00:04:25 I don't know how many people were flocking to Best Buy in this particular case. Well, I was ignoring actually the gasoline stuff in here, which is why I went to the gasoline. When gasoline prices are much higher, as they are now, higher than they were last year, that also pumps this number up. So you need to look at the line items that strip out the gasoline in the car stuff. Sticking with retail, Gap announced it is planning to close nearly 200 stores in North America by the end of 2013, and it will expand in China. Seth, what do you make of this? Do the Chinese like boring clothes more than we do or
Starting point is 00:04:56 something? I guess that's what Gap is betting on. You know, the joke I have had about Gap for a long time is that you don't somebody asks you what was gap trading at you just say any any number between 17 and 21 or so and you're probably right it's been that way for years and years and years and they're finally getting they're trying to cut their way to higher profitability so you get rid of some of those gap stores keep in mind this is a company that with old navy and banana republic and everything worldwide has something like more than 3,200 stores. And who's really just dying to get out there to Gap? In this economy, we spend some money at Old Navy
Starting point is 00:05:37 because you get clothes that are of about Gap quality. You know, for the baby, mostly we go, although I'm wearing some Old Navy pants today. But they're cheaper, and people who want higher-end clothes go somewhere else, maybe not necessarily Banana Republic. So I think the Gap is just sort of that particular concept is on a long-term downtrend, and there's probably more cutting to come. James?
Starting point is 00:05:57 Gap has long been the General Motors of the American clothing scene. Both these companies just could not make products that people want to buy. And Tom Peters is a management guru who was in here the other day, and he really, I think, hit the nail on the head. Big companies tend to have this problem with being established, and Gap just simply hasn't taken the risks with its fashion for years. And they've taken little minor tweaks, and it just hasn't worked. I think there are just too many retail stores in general,
Starting point is 00:06:22 And The Gap is probably the most guilty of this. They're in every mall. And they don't stand for anything from a fashion perspective. They don't differentiate themselves in any way. And there's only so many middle-aged guys like me who kind of like boring clothes. And so, they can't really get it done being so ubiquitous. They've got to pare it back. You're listening to Motley Fool Money. We're here every week. But for daily analysis on the latest money news, check out our daily podcast, MarketFoolery. It's on iTunes and marketfoolery.com. It is also one of the finalists for the 2011 Podcast Awards. So, if you want to go to podcastawards.com, cast your vote. Another blowout quarter for Google with revenue
Starting point is 00:07:02 up 33%. Ron? Yeah, getting it done. How do the numbers look? Yeah, we own Google, a million-dollar portfolio, and it's up nicely today on the news. Numbers look really good. Online advertising seems very strong. Paid clicks are up 28%. It's interesting in contrast to more traditional advertising. Say, for example, Disney's ESPN, who had flat ad revenue for the latest quarter. It really seems like companies are willing to spend online, and Google, being the big daddy of them all, is really getting to be
Starting point is 00:07:34 the beneficiary of those spending dollars. O' Is there any weakness in that business? Not surprisingly. Western Europe was actually weak, but emerging markets and other international areas actually offset that. And they're spending quite a bit, obviously. They hired thousands of people recently to help support that growth. So, costs are going up, but it's costs that are necessary to support the growth. What's going on with Google+, their attempt to essentially take out Facebook? 40 million users, up from 10 million just a little while ago. Now, it was in its infancy then, so you would expect to see rapid growth. Unless, of course, it's a big dud.
Starting point is 00:08:11 But so far, so good. It seems to be really taking hold. Are you on Google Plus yourself? I am not. You're not. I find Google Plus to be pretty amusing because when you go to, say, the Wall Street Journal or another news website, you've got the tweet button and the Facebook like button and then the Google Plus recommendation button, and it shows how many people have taken that action with that article.
Starting point is 00:08:33 There'll be a couple hundred tweets. There'll be several thousand Facebook likes. and then the Google Plus button will have a single-digit number in front of it. Okay, so maybe that's where it is. I think most of those 40 million people are there to see what's going on, and then they go back to Facebook. Mattel's quarterly profits were up nearly 6%, thanks in part to strong sales of Barbie. James, shares of Mattel actually dropped after this report came out.
Starting point is 00:09:00 What's going on? Chris, the revenue was good, 6% U.S. growth, 13% international growth. Barbie, like you said, American Girl, but companies don't live on revenue alone. Profit is really what matters. And unlike Hasbro, Hasbro does a lot of licensing of movie characters where kind of the advertising is a little bit more baked in. Mattel spent, I forgot how much more, like 9% more on advertising. Their gross margin was down because of that. Basically, higher advertising costs deflated the lower sales too much for the market. As the father of daughters, I find it interesting that Mattel essentially breaks up their girl toy category into two groups.
Starting point is 00:09:38 There's Barbie, and then everything else comes under the umbrella other girls. So things like Disney Princesses, Monster High, all of that comes in the other girls. James, I know that Hasbro has kind of some exposure to the movie business because they do a lot of licensing for some of their characters there. Transformers. Transformers, yes. Does Mattel get into that business? They do.
Starting point is 00:09:58 They have a couple of movie properties, but it's, I don't know off the top of my head, But it's a minority of their earnings, whereas Hasbro, I think it's like half or more. So more opportunity, but more risk from the Hasbro perspective. It's a lot cheaper, though, to develop your own brands, but you just have to advertise them more. Hasbro also has the My Little Pony line. So, Seth, I don't know if your daughter has been exposed to the whole My Little Pony thing at all. No, I plan to teach her that horses are a food animal, actually. Nice.
Starting point is 00:10:25 So safe to say, if you're on a desert island and you have to choose either a My Little Pony or a Barbie, you're going with a Barbie? I'm thinking Mr. Coconut is a much better choice. Our equestrian friend should send their email to Seth. I can replace Mr. Coconut if he disappears. Coming up, the online video landscape changes once again as Hulu decides to take itself off the market. Stay right here. This is Motley Fool Money. Welcome back to Motley Fool Money. As always, people on the program may have interest in the stocks they talk about,
Starting point is 00:10:57 and The Motley Fool may have formal recommendations for or against, So don't buy or sell stocks based solely on what you hear. I'm Chris Hill, here in the studio with Seth Jason, James Early, and Ron Gross. Guys, the Occupy Wall Street movement is closing in on its one-month anniversary, and there are no signs of it slowing down. On Friday, New York City officials postponed a clearing of the park where protesters had been camping out. Ron, what do you make of the state of the protests? I'm empathetic to a certain extent, because there's obviously people, not just in this country,
Starting point is 00:11:28 but now it's spreading overseas, that are very, very unhappy. And they have good reason to be in many different cases. However, if it's going to be an effective movement, at some point we've got to get down to brass tacks and come up with what we stand for. And as Bill Clinton said on the Letterman Show last night, you need to be for something, not just against something. So they need to – I've heard some interesting ideas. There's obviously things about education and money and politics and even war and environment. They're kind of all over the place.
Starting point is 00:12:01 Eventually, they need to focus, and I'm not sure they're going to be around long enough to get to that focus phase. James? And that's the problem because the same vagueness, the all-inclusiveness that made this such a good catch-all for anybody who has any type of grievance about anything is going to be, I think, unfortunately, the undoing because they might all agree about what they don't want, but they don't share a common vision of the future. you have socialists, you have libertarians all together, which is kind of cool, but it's not going to go anywhere. Seth? I'm really sympathetic because I think that there are major problems
Starting point is 00:12:33 with the way, especially things like executive compensation go or the fake capitalism we have in the U.S. where taxpayers support these huge enterprises and then when the winnings are good, they're split up among a few people who are members of an elite club, and when
Starting point is 00:12:49 things go badly, then the rest of us pay. that that does need to change unfortunately like james and ron said unless you sort of really focus on those goals uh not much is going to happen and i'm hoping we can use this moment we squandered the problem or obama the administration squandered the problem did not get some of these structural problems taken care of and maybe if this effort if this protest survives we can go back and get some of these changes made on thursday hedge fund billionaire Raj. Rajaratnam was sentenced to 11 years in prison for insider trading. James, it is the longest sentence ever for insider trading. What do you think? Well, Chris, the irony here is that
Starting point is 00:13:28 Rajaratnam used to apparently have these parties where people could go and watch these naked women in the shower. And now it's the other people who are going to be watching Raj in the shower. That is my party. Insider trading is notoriously hard to prosecute. So I am glad that this finally got done. I think this is a fair sentence, and it does send a good message. Remember back in July, guys, when Disney CEO Bob Iger said that he and the other owners of Hulu were committed to selling it? Well, on Friday, Hulu's owners said that the online video service is no longer for sale. Seth, Jason, we had Google, Yahoo, Dish Network all reportedly kicking the tires of this thing. What happened? Well, we don't know for sure. It's a lot of he
Starting point is 00:14:13 said she said so we rely on these reports from from people familiar with the thinking of executive it's not even people familiar with the process it's people familiar with their thinking but a lot of what i've seen does make some sense and one of the things that is that this uh with netflix down the executives who who run hulu uh who own hulu these various organizations have decided that maybe hulu is in a position now to shape the future of online video a more powerful position and that would make sense that they hold on to it the other problem is they probably didn't get the money they wanted. And also, apparently, the bidders were seeking content deals that were a little bit longer, a little bit more exclusive than they wanted to give. And that is an interesting
Starting point is 00:14:56 point, I think, regarding if you think about what's going on with Netflix. This all suggests to me that the prices for content, especially content exclusivity, are going to continue to rise, which is a real problem for Netflix. Also, earlier in the week, we had Netflix coming out on Monday and announcing that they've essentially changed their mind. They're going to drop the whole Quickster name. Ron, you were a big fan of the Quickster name. Lie! No, that was definitely a major stumble. Smart of them to reverse it. Poor execution that they did it in the first place. But hey, if you make a mistake, the best thing to do is correct it. But the street will only give you one or two mistakes before they start to sell off your stock,
Starting point is 00:15:39 And that's what we're saying. And when this happened, the day this happened, the stock went up and then it started to fall back. And I don't normally like to try and interpret the movements, intraday movements, but I'm going to do it in this case. I think the street said, hooray, they realized it was a mistake and then said, wait a minute, they should have understood this beforehand. Maybe they don't actually know what their business is. In the few minutes we have remaining, we're going to go with the stocks on our radar. And Ron Gross, you're up first. Okay. I've been looking recently at Pebble Brook Hotel Trust, ticker symbol PEB.
Starting point is 00:16:10 They are a real estate investment trust, currently own 20 hotels. They're picking hotels up on the cheap because right now that industry is kind of out of favor. And I think they have a nice long runway and plenty of hotels to acquire in the future. James? Chris, I'm looking at the Chemical and Mining Company of Chile. It's a stock advisor pick. It actually has some long Spanish name, but I'm just going with the American translation. It's highly variable, not super, it's variable for dividend stock, 1.4% yield. Well, that's low for you, isn't it?
Starting point is 00:16:40 It is very low for me, yeah, but it's more of a capital appreciation thing. I'm just looking at it. It's on my radar. I'm not endorsing it per se at this point, but it owns the only commercially viable source of natural nitrate. It produces for fertilizer, has lithium for car batteries. It owns a bunch of land in this Chilean desert. And the ticker symbol? SQM.
Starting point is 00:16:57 Seth? winnebago wgo is one of the one of the first companies in the hidden gems universe to report earnings lately and this was this week and they didn't look so bad as you can imagine things aren't going great because large rvs are big ticket items this is a tough economy but they were better than expected the company has a strong balance sheet has you know some of the most recognizable name brands in the business leads in certain categories and if you are a patient investor, I think, Winnebago at these prices is a decent idea. James, you strike me, of the four of us, as the most likely to go for actually buying a Winnebago. I was going to say, I don't
Starting point is 00:17:35 think I've ever told you guys about my RV fantasy, but I would love to buy one of these huge Winnebagos and just drive around with one of those mobile internet things on the top and just live for like a month in all these different places. Well, you should do that, James. I pitched the idea to my wife and she's not a fan. So it's kind of dead in the water. So if you're out there and You want to marry James, is what we're saying. Drop us an email. And if you have one of those really nice- Especially if you have one of those $500,000 Winnebago's, too.
Starting point is 00:18:01 We've got one minute left. Seth, something you're working on for the next week? It's going to be earnings, earnings, earnings for the next few weeks. James? Putting our next issue out, and then in a video, maybe about some kind of accounting shenanigan. All right. And we'll see if anyone emails us, radio at fool.com. Maybe we'll get you that RV ride you're looking for.
Starting point is 00:18:19 Ron, what do you got? Gearing up for the November 1st MDP reopen. Only one time a year do we reopen to new members. For more info, go to mdp.fool.com. And would you buy, sell, or hold us actually getting an email from someone with an invite for James on the RV? Buy. If the over-under is one, I'm going to say buy. All right.
Starting point is 00:18:40 Email address, once again, radio at fool.com. Ron Gross, James Early, Seth Jason. Guys, thanks for being here. Thank you, Chris. Coming up, a conversation with bestselling author Jim Collins on how great companies thrive in uncertain times. gallon, we got three. This is Motley Fool Money. Welcome back to Motley Fool Money. I'm Chris Hill. Jim Collins is the best-selling author of six books that have sold more than 10 million copies worldwide, including classics like Built to Last and Good to Great. His latest book is Great by
Starting point is 00:19:36 Choice, Uncertainty, Chaos, and Luck, Why Some Thrive Despite Them All. Jim, thanks for being here. It's great to be with you, folks. So in the book, you look at a group of companies over the time period from 1972 to 2002. But you really begin the book in 1911, where two teams are racing to be the first to get to the South Pole. One team makes it and returns safely. The other team, it's just disaster striking. It's 34 days later that they make it, and they all end up dying. Yeah. So 100 years ago, in 1911, two teams, they did, they were heading out to the South Pole. They were trying to be the first humans in history. So they were trying to do something great, right?
Starting point is 00:20:25 I mean, it's not a matter of just surviving. They were both trying to do something great. And they were doing it in an environment that was very unforgiving and uncertain. No one had ever been there before. So you don't know what is out there when you get to the South Pole. And they left for the pole within days of each other. You're correct. Roald Amundsen, the Norwegian team, got there 34 days before the British team. And Amundsen made it back on the precise day that he had penned in his planning journals when he was in Norway.
Starting point is 00:20:52 And the other team, Robert Falcon Scott's team, all members of the party died 11 miles from a supply depot on the way back. And so what we found in our research is very interesting. We finished our research, and we were already crystallizing all of the findings from the research. and I was out rock climbing one day with a good friend of mine named Chris Archer, and we were roping up below this climb, and he said, by the way, so you're done with the research. What have you found? And so I started talking about how these leaders were different
Starting point is 00:21:25 and what was interesting about them and what was different about Herb Kelleher and Andy Grove and George Rathman and what these folks were like. And he says, wow, they sound just like Roald Amundsen. And I said, who? And he said, Roald Amundsen, the guy who first went to the South Pole. That's what he was like and how he was really different than Scott. We decided then to use the Amundsen and Scott story because in our research, we're always looking at pairs of companies. You've got Southwest Airlines and Pacific Southwest Airlines.
Starting point is 00:21:55 You have a company like Stryker and USSC, and they're both heading out into these uncertain territories, but one gets to the South Pole and back and the other doesn't. I want to go back to Abinson and Scott for a minute. I mean, going to the leadership behaviors, what were the specific behaviors that separated those two guys? Well, this is where that triad of behaviors, the fanatic discipline, empirical creativity, and productive paranoia all really show up. So in the case of, let me just briefly kind of highlight each of them because they're fascinating in this particular pair. So if you take the fanatic discipline, it turns out that Amundsen actually had a very clear 20-mile march. And what it means to 20-mile march is that you hold back in good days,
Starting point is 00:22:43 but you always do your best to achieve your march in difficult times so that you continue to make consistent progress. And Scott would do these really big days and then rest when the weather conditions seemed not quite as good. But Amundsen, on the bad days, would say it's been a terrible day, but we have advanced 15 miles closer to our goal or whatever it happens to be. He would move along like clockwork. But when he was 45 miles from the pole and he didn't know where Scott was, Scott's coming in from a different angle, he could make it in one push. But Amundsen understands that as a true productive paranoid,
Starting point is 00:23:20 if we go in one push to the pole and we go 45 miles in a day and then we end up depleted and exhausted, and then an uncertain and unpredictable storm rises up, you know, we could die out here. So he had the discipline when they were 45 miles from the pole, and they don't know where Scott is, and they don't know if they're going to win, to only go 17 miles that day. And it's just like Southwest Airlines when they had 100 cities clamoring for their business in 1996, and they only opened four cities because if we overextend and then there's a storm and we knew
Starting point is 00:23:57 five years later there was a storm, we could be in serious trouble. That same philosophy showed up in Amundsen and Scott. Now you go down to the empirical side. Amundsen, his empirical creativity, he did not try to outsmart or out-innovate the South Pole. He had this stroke of humility where he said, the first thing is I have to really figure out what's going to actually work. Not what I hope will work. Not what I'm going to bet my life will work, but I haven't really tested. I have to really, we're betting our lives out here. It's got to be on what will actually work. So what he did was he went and lived with Eskimos and learned from the Eskimos. Tell me what you've learned from hundreds of years of being in this environment. What actually
Starting point is 00:24:40 works? And they taught him about dogs and they taught him about sleds and they taught him about the right kinds of clothing. And of course, what Scott did, one interesting thing is Scott bet on a disruptive technology. He bet on motor sledges, which were this big invention for the time to bring motor sledges to the South Pole. But they weren't empirically tested enough. So it was creative, but it wasn't empirically validated. And so the motor sledges broke down in those harsh conditions, leaving Scott to have to use ponies, which then didn't make it, which then left him with having to shoulder straps across their shoulders as men and to literally drag their sleds behind them of a distance roughly equal to New York to Chicago and back. Amundsen
Starting point is 00:25:26 said, first go with what's empirically proven and then bet big. Scott went with something that wasn't empirically proven and left himself exposed. And finally, on the productive paranoia side, one of the things we know about our companies is they understand that the way you achieve great things is you've got to stay alive, right? The only mistakes you learn from are the ones you survive. And in an uncertain world full of a lot of disruptive forces, rule number one is don't hit the death line. I mean, you've got to come back alive so that you can come back on another day and another day and another day. And so if you look at Amundsen, he was always building buffers. So he would put three times the amount of resources he needed in his supply depots so
Starting point is 00:26:08 that he would have extra buffers. He would put markers on either side of his supply depots for up to 10 kilometers giving himself a 10k target to hit in case he got a little bit off course how's that apply to companies well our companies carried three to ten times the amount of cash to assets that most companies would carry why because someday you might need them and if you don't have them when a great opportunity comes or you don't have them when a major meltdown comes you're going to be exposed. And that is exactly how our folks led. Let's dig into some of those companies that you mentioned, because again, you know, the book really focuses on companies that are starting out in many cases from a point of vulnerability and have not just a rise to greatness, but a
Starting point is 00:27:01 staggeringly huge rise to greatness, the 10Xers, as you call them. A company like Intel, why was Intel able to succeed over this 30-year time period in a way that its competitors just couldn't? So, personally, just very briefly, underscore something you just said. We started with 20,400 companies at the start of our search to look for a small set of companies that met three tests. One is they had to be vulnerable at the start, so they were small little startups at the beginning, or small little companies at the beginning. Intel with three employees, Southwest with three aircraft, right? And then second, they had to then go on to become giant winners from there. And the minimum is they beat their industry indices by 10 times. They didn't win by a little,
Starting point is 00:27:54 10 times or better. And then finally, they had to do it in a world that was characterized by this high degree of uncertainty and stability and big forces out of their control. Now, you take a look at Intel, right? Vulnerable little company went on to become the big winner in the semiconductor industry and did it in an industry that has all those characteristics. What was Intel able to do? So what we find, and this was Amundsen Scott, this was in all of our study companies, is that the leaders brought a set of behaviors that they instilled in the company. those distinctive behaviors were a fanatic discipline, an empirical creativity, and a productive paranoia. And then out of that, they got a much higher return on luck.
Starting point is 00:28:40 If you take a look at, say, Intel, everybody would think fanatic discipline, fanatic discipline, fanatic discipline. What would that mean? Well, in Intel's case, they had what we eventually came to call in the book a thing called the 20-mile march, right? Every company had a 20-mile march, just as Amundsen would march 15 to 20 miles a day on his way to the South Pole, never going too far, never not going far enough, always just right, 20 miles, 20 miles, 20 miles, 20 miles. What's your 20-mile march? Well, Intel, from its very get-go, had a 20-mile march, and that was Moore's law. No matter whether it's good years or bad years, whether it's an industry meltdown or boom times, whether there are severe competitors or whether it happens to be a time where we own the
Starting point is 00:29:20 market. No matter what, we are going to double the number of components at affordable cost on a semiconductor chip every 12 to 18 months, like clockwork. Coming up, more with Jim Collins as we dig into the future of Apple. This is Motley Fool Money. you're listening to motley full money talking with jim collins his new book is great by choice in the wake of steve jobs death and and all of uh the articles that have been written about him over the past week certainly and rightly so his innovation and creativity is cited but one of the things that you touch on in this book is the discipline of Steve Jobs when he returns to Apple in the mid-1990s. Yes. I think, first of all, we could talk a lot about Steve Jobs, and I have,
Starting point is 00:30:17 it's emotional for me because of some wonderful things he had done for me early in my development, and I owe a debt to him in many ways. As I looked at the resurgence of Apple, though, and then the trajectory of Steve Jobs. It's very interesting because you would think that he came back into Apple in 97, and the first thing he did was to go in and do breakthrough innovations. And, of course, eventually Apple, of course, did some pretty remarkable innovations. I'm sitting here with my iPad, which I just dearly love. It's on my table right here.
Starting point is 00:30:55 but the first thing he did was to return apple to being a very disciplined organization they got their balance sheet back in order he started getting their supply chain in order he had brought in a a great disciplined leader in mr cook who joined him they were sort of like yin and they were yang and and and and then went back to saying we need to get back to making the macintosh work he didn't launch off and do big new things until he made sure he got the macintosh back in order All of this was in place, and it wasn't until a few years after that that they fired a small bullet on a thing called the iPod, but it wasn't really the iPod at the time, and they were even behind, right?
Starting point is 00:31:35 The MP3s had already happened. And it was a series of very disciplined steps of firing bullets, making one for themselves, making some file sharing for their own Macintoshes so they can use them inside, their own software that would work on the Mac, and then they found that more people liked it and so forth. And it wasn't until they'd really validated the idea in a very empirical way that they went big and put it on windows, and that was the cannonball. So when you look at it, you see this very disciplined process that's married to the creativity.
Starting point is 00:32:05 We write in the book, and Steve Jobs is a great example of this, it's not just about being creative. It's about marrying discipline to creativity in such a way that the discipline amplifies the creativity rather than destroying it. That is that story. Now, there's one other part of the story. I'd always looked at Steve Jobs as an industrial Beethoven.
Starting point is 00:32:39 People would say, well, what do you think of him as a... Fortune magazine once asked you, how do you evaluate him as a company builder? And I said, you know, it would be like asking how do you evaluate Beethoven as a company builder? And these great products were like symphonies. And we had yet to see the ninth. But as the years went by, I came to really appreciate something,
Starting point is 00:33:00 which is that he used to be the person who focused just on building insanely great products and writing the great symphony, you know, like a Picasso or something. I think he grew into a company builder. and he went from just insanely great products to how do we now build an insanely great company. I think that's an amazing journey because if you think about it, you tend to think that somebody
Starting point is 00:33:28 who's so much the product person, so much the creator, but can't make that journey. He did make that journey. He grew. And that to me is the inspiring story is how much he himself grew. What do you think the post-Steve Jobs future is like for Apple?
Starting point is 00:33:51 Again, I don't tend to predict things. What I would say is this. He made the shift to really focusing on building a company. And look at Disney today. Walt Disney was one of the great creators. And Walt Disney today is a great company. Or look at Walmart. Sam Walton was one of the great entrepreneurs. Could Walmart keep going after Sam? Uh-huh. It's gone on to multiple hundreds of billions of dollars. So there are multiple cases in the histories of our companies that we've studied,
Starting point is 00:34:31 particularly back and built to last, of companies that had great, great founders. But they went on from there to be great companies that went beyond their founder because they left inside those companies a set of processes and a set of values. And that's even true for geniuses because Walt Disney was a genius. But he built a company that is still great today. It went through some ups and downs, but it's here today because there was a set of deeply held values and a deep sense of purpose. The one thing that I do believe is embedded in the Apple idea is that we're not here just to make money. We're here to make products that are like bicycles for the mind.
Starting point is 00:35:13 You're listening to Motley Fool Money, talking with Jim Collins. His new book is Great by Choice, Uncertainty, Chaos, and Luck, Why Some Thrive Despite Them All. We will wrap up with a round of Buy, Sell, or Hold. This is a company that has faced some chaos of its own recently. Buy, Sell, or Hold, the future of Netflix. I want to be very clear. I'm not speaking about price. No, we're talking about the business, not the stock.
Starting point is 00:35:43 Exactly, okay, yeah, because you can have a great company that's a bad investment because its price is too high, so just to be clear about that. But I, as a general idea, for a very simple reason, first of all, I think that Reed Hastings learns. I think he knows how to learn. I think he cares deeply about learning. And every great executive that we've ever studied has had some difficult times or made some mistakes along the way. And the key is they learn from them. They come back.
Starting point is 00:36:15 They get stronger. And additionally, they have a – I mean, I look at it simply. i love my netflix this type of climbing does not involve ropes buy sell or hold free solo climbing hold now you're a climber so tell me why it's somewhere between sell and it depends on whether you're the climber if you're the climber sell if you're the climber sell you know here's the um free soloing so just so your your your listeners understand the distinction There's aid climbing, which is you use the ropes to help you get up. There's free climbing, which is you ascend to the rock totally on your own power,
Starting point is 00:36:59 but the ropes are there to catch you if you fall. Then there's free soloing, which is a very simple game. You fall, you die. If you free solo enough, and there's an increasing likelihood that one day a hold is going to break off, a pigeon is going to fly out in your face, it's going to unexpectedly rain on you, and all it ever takes is one mistake and you're dead uh will it the reason i say hold the widget
Starting point is 00:37:28 was on my advice is for free soloers be very aware of the odds the flip side is that free soloing is interesting to people and uh people will always be interested in people who do that just like test pilots and that's why i'm a strong buy on no climbing no climbing is actually a big buy for me. I'm 53, and climbing is, I've been climbing for 40 years, and climbing is still a major buy in my life. And finally, your wife is a former winner of the Ironman Triathlon, so buy, sell, or hold. Jim Collins winning a triathlon in the next 10 years. Big sell. You know, there are sports that involve fear. I like those. There are sports that involve pain. I don't like those. So is that yet another reason why you and your wife are a good match?
Starting point is 00:38:19 We're a great match. 31 years of marriage. We got engaged four days after our first date. And we started out in life with nothing together. And of all the things that I've been associated with in my life, the thing I'm absolutely most proud of is my marriage. And I may not be a 10Xer, but I have a 10x marriage and that I'm very, very, very proud of. The book is great by choice, uncertainty, chaos, and luck. Why some thrive despite them all.
Starting point is 00:38:50 It is a fascinating read. Some amazing stories in here. Jim Collins, thanks so much. It's such a pleasure. I really, really love what you guys do. That's it for this edition of Motley Fool Money. Our engineer is Steve Broido. Our producer is Matt Greer.
Starting point is 00:39:05 I'm Chris Hill. Thanks for listening. We'll see you next week. Thanks for watching!

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