Motley Fool Hidden Gems Investing - "No company is immune."
Episode Date: January 9, 2023A major investment bank became the latest (but not the last) to announce layoffs. (0:21) Jason Moser discusses: - Goldman Sachs cutting nearly 7% of its staff - Lululemon shares falling after the com...pany lowered gross margin guidance - Why inventory levels will be a key retail metric to watch this upcoming earnings season (11:00) Kirsten Guerra and Lou Whiteman engage in Bull vs. Bear debate over Teladoc Health. Our new report, "5 Pullback Stocks" is available for free to Stock Advisor members. To access the report just go to www.fool.com/Pullback. Stocks discussed: GS, LULU ANF, AEO, TDOC, AMZN Host: Chris Hill Guest: Jason Moser, Kirsten Guerra, Lou Whiteman Producer: Ricky Mulvey Engineers: Tim Sparks, Rich Engdahl Learn more about your ad choices. Visit megaphone.fm/adchoices
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We've got a bull versus bear on a pandemic darling.
Motley Fool Money starts now.
I'm Chris Held.
Joining me, Motley Fool Senior Analyst Jason Moser.
Happy Monday.
Happy Monday.
Happy Monday, except for a few thousand people at Goldman Sachs,
because the Wall Street Journal reported this morning that Goldman Sachs is planning to cut
3,200 jobs this week. This amounts to nearly 7% of the overall employee base at Goldman Sachs.
Maybe not surprising given that we got wind of this in December when there were reports that
Goldman Sachs was going to be cutting their bonus pool for employees and continuing what we saw last
week with Salesforce and Amazon. Yeah. We were saying last week,
it feels like this is going to be a very common narrative for 2023, at least for the front half
of the year. I don't think really anyone is immune out there. I think any company over the last
stretch of two or three years has dealt with phenomenal challenges, unique situation, and
And chances are, we won't necessarily see these types of conditions, hopefully,
anytime in the near future. But ultimately, what happened, and no company is immune,
is just the overhiring really, really took hold throughout all industries, right? This isn't just
tech. When we look at Goldman Sachs, I mean, this is 3,200 layoffs that are coming in the context
of 49,000 employees total, 6.5% of the workforce. I mean, this is not insignificant. I mean,
it's not 10%, it's not 20%, but still, I think this is just going to be an underlying theme for
the coming months and quarters, if not really for all of 2023, as we see a lot of businesses
really work on trying to right-size their cost structures. When you look at the growth
that Goldman has seen through the years, not only in its workforce, but how that's ultimately
resulted in its business, it starts to make a little bit more sense. The headcount at Goldman
has grown 34% since the end of 2018. If you look at revenue and operating profit over that same
stretch, they're up just 32%. It's a safe assumption that those growth rates are going
to be even more challenged here in the coming quarters. Companies are really working hard
to try to get the most bang for their buck, so to speak.
Later this month, we're going to get the start of earnings season. It is the big banks that,
as a group, go first. This seems like one of those quarters, Jason, where even if you're
someone like me who does not own shares of any of the big banks, probably want to pay more attention
to what they're saying on the conference calls, because I have to believe this topic is going to
come up for every single one of them. I would imagine, and then the other topic
that really I'm going to be paying close attention to. And it's something we saw this flip very
quickly over the last few months of 2022, where there was this just ongoing narrative that the
consumer was in a good place, that the consumer was doing okay, and that was really helping
to prop up these banks' results. And very quickly, that flipped. I mean, around October,
middle of October on, we started hearing more and more language about the consumer becoming
more and more challenged. That is absolutely very easy to believe. We've quoted these statistics
ad nauseum here on these shows just in regard to the personal savings rate being so low at 2.3%.
Clearly, more folks out there living paycheck to paycheck than there were last year. I think that's
going to be another theme to really keep a focus on here coming earnings season, because
the conversation absolutely hinges on really what the Fed wants to do with this interest
rate policy over the next several meetings. And we're hoping that we are closer to the end
than the beginning of this interest rate hiking. But you just never know, right? I mean,
it all really boils down to what inflation is doing. My suspicion, though, is that as we see
these companies more and more work on right-sizing their workforces, that I think economic conditions
just becoming a little bit more difficult. I think we'd start to see that inflation conversation
turn a little bit more positive, hopefully towards the back half of the year. That ultimately means
we're working our way through this difficult time. Lululemon lowered its gross margin
guidance for the holiday quarter and shares of Lululemon falling anywhere from 8% to 10%
this morning. On the plus side, they did raise revenue guidance for Q4. But what do you make
of this? Because part of the backdrop here is we got some guidance from two retailers who,
let's just say they're not as strong in terms of being long-term performers rewarding shareholders
as Lululemon, and I'm referring to American Eagle and Abercrombie & Fitch. They were both
pretty upbeat for the holidays. What did you make of Lululemon's comments?
Yeah, well, very, very different businesses, I would say. I mean, I think you look at Lulu
being a more premium offering, and so they're going to focus a little bit more on pricing and
not necessarily cutting prices as much as maybe some other value offerings might be able to do.
I think you're right there when you look at it from a stock perspective. It's been a fascinating
story to follow here over the last probably decade. This was a business that many years ago
was extremely challenged. Founder-owner that really was taking the business in a little bit
of a questionable direction. They got their house in order though, and it's an investment that's
worked out really quite well over the last five and 10 years. Stock is up 279% and 318%
respectively over those periods and outperforming the market. So, investors have won. But it has
been a bit more challenging as of late, though. I think you look at the margin picture. I don't
think Lululemon is going to necessarily be the only one in this boat. I think that we're going
to see companies dealing with challenging margin pictures here all throughout the year.
But hopefully, it does start to get a little bit better.
But you look at what Lululemon has done over the course of the last five years, gross margin
up from 53.1% in 2018 to 56.3% trailing 12-month.
And that ultimately has come down to the bottom line in a big way.
Net margin up from 9.8% in 2018 to 15.7% trailing 12-month.
So, again, I look at this adjustment to guidance. I think this is kind of just some noise in the
context of what is ultimately a very good business. But I do think that for investors here,
something to watch is going to be inventory in the coming quarters. You look at just the last
earnings call, they ended the quarter with their dollar inventory up 85% from a year ago. And so,
when you consider that. It clearly is going to be something that they're going to have to contend
with. Anytime you see these apparel companies and you see those inventory numbers really start
to go up to that degree, you have to start asking some questions. Management said on the call that
was by design. That was part of the strategy. They felt like their inventory was too lean from
a year ago. They've really worked on boosting those inventory channels up this year. I would
be a little bit concerned that that may be a little inflated. Maybe that is where this margin
guidance ultimately is coming from. If that is the case, that is a ton of inventory to work
through the system, particularly when you're just coming out of the holiday season and you're in a
bit more of a challenging environment for the consumer as well. So, it could be some tougher
days ahead for Lululemon, but I don't know that that necessarily damns the business for the long
term, so to speak. Yeah. I was going to say, taking everything you just said, obviously,
it's going to be more interesting to get their quarterly results when they come out,
listen to what they say on the call. They didn't really change their earnings per share guidance.
So I get the hit on the margins, but if you're focused on earnings per share,
it's basically unmoved from where it was. Yeah. I mean, all they really did was tighten
that window up just a little bit, right? They adjusted that window down to a range of $4.22
to $4.27. That was from previously $4.20 to $4.30. They're actually giving you a little bit
more certainty there, a little bit more certainty in exactly where they see those margins coming in
at the end of the year. Again, that just comes from managing costs effectively. A lot of businesses,
they've got a lot of practice in being able to do that very well. Gross margin challenges don't
necessarily mean that the business is going to be in trouble, so to speak. But again, I would keep
an eye on those inventory levels because I have a feeling that could be something that we're going
to talk about this, I think, again, a quarter or two down the road. Jason Moser, always great
talking to you. Thanks for being here. Yes, sir. Thank you.
I've got to be honest, I don't own shares of Lululemon, but when I see the stock
selling off 10% based off of short-term guidance, it does get me more interested in buying shares
at a discount. If you also have that mindset when you see stocks pulling back from their highs,
you might be interested in the list of five stocks that our team of analysts has identified.
Companies whose stocks have fallen recently, but they've got strong fundamentals and catalysts to
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called Five Pullback Stocks. It's free to Stock Advisor members. Just go to fool.com slash pullback
to access the report. That's fool.com slash pullback. If you've seen a doctor remotely,
you probably didn't use Zoom. Kirsten Guerra and Lou Whiteman square off on Teladoc Health,
a virtual healthcare company. It's time for Bull vs. Bear.
welcome to bull versus bear we find a company find a couple of fools to discuss it and then
flip a coin to see which side they'll take today that company is teledoc the virtual healthcare
and telemedicine company serving 40 million members worldwide 2021 if you've listened to
a podcast you might have heard of their subsidiary better help on the bull side of this case we have
Lou Whiteman. Lou, good to see you. Good to see you.
And on The Bear Case, it's Kirsten Guerra. Thank you so much for joining us.
Thanks for having me back. All right. Both of you will have three
to five minutes to make your case, starting out with the bull side. Lou, that time is yours.
Okay. Thanks, Ricky. So, yes, I'm here to make the bull case for Teladoc, and I understand that.
Happy to do it. But I feel like we do have to address the elephant in the room before I do.
I am here to make a case for a stock that is down 92% from its high. 92%. And yes,
ouch. In hindsight, it is pretty clear we're here to talk about a business and a stock that got way
out ahead of reality. Teladoc, for those unfamiliar, is a virtual health company. It provides
a secure regulatory compliant pipeline for patients to talk to their doctors, therapists,
medical experts, anywhere, anytime, by phone, by video. This is a business that was just tailor
made for the pandemic. And indeed, it grew a lot faster than even management in their wildest
dreams would have predicted pre-pandemic. And yes, that growth was not sustainable.
The enthusiasm around the stock is now gone. But if you go back to 2019, pre-pandemic,
when we had a young emerging business with a promising idea and the potential to tap a huge
market, that business is still here today. The bull case from here is this is still a leader
in a field and it's well-positioned to fulfill a major need in the healthcare marketplace.
So, let's talk about that opportunity. Americans spend $3.8 trillion annually on healthcare.
That's more than 17% of our gross domestic product. We are desperately as a nation trying
to bring costs under control. Telemedicine needs to be a big part of the answer to that problem.
Now, sure, there are a lot more companies out there than Teladoc. There are competitors.
But this is a market that is far too big to be a winner-take-all environment.
There are going to be a lot of winners. And Teladoc, with its head start and a regulatory
compliant infrastructure, can't emphasize enough how important it is to be on the good side of
regulators when you're talking about health information. They have a huge head start on
new entrants. One of the reasons investors have soured on Teladoc is it did overpay for
a huge acquisition. In October 2020, Teladoc bought Livongo for $18 billion. The deal added
a portfolio of smart devices and remote care for patients with managing chronic conditions.
Looked good in paper, but history shows they really overpaid. Teladoc has since taken billions
in impairment charges writing down the deal value. But I know at least a big part of that
purchase price with stock, and they did it at a time when all telemedicine companies,
buyers and sellers, were way overpriced, which doesn't make it okay to overpay,
but the stock component does mean the deal didn't blow up Teladoc's balance sheet.
And Livongo does provide Teladoc with a great set of assets it can now use to offer a more
complete package to customers. It's also worth noting that there was no further impairment
charge in the most recent quarter, hopefully the write-downs are over and Teladoc still has this
great set of assets. So, where from here? If you were to buy Teladoc today, you are buying a
company that expects to grow revenue and total visits at a double-digit rate, a company that
continues to grow its profitability per customer quarter after quarter, and a company that is just
beginning to expand internationally. You are getting a company that is much more battle-tested
than it was just a few years ago. The pandemic forced us to embrace telemedicine. What was once
a potential market is now a very real market. Teladoc today has relationships with nearly half
of the Fortune 500 companies. It's a great foundation to build from. The best part? Today,
you can buy this business for 1.6 times sales, which is a pretty reasonable valuation for a
growth company. And look, I get it. It's hard to look past the last year or so. The last year or
has been ugly for the stock. But it's important that we don't anchor on the past. Right now,
today, we have a real business with real customers with great growth potential,
now at a back-to-earth valuation with a massive total addressable market out ahead of it.
It's still a tough market for growth stocks. I don't know what the next few months will bring,
but Teladoc, given its market opportunity, given its proven ability to grow into that opportunity,
And given the assets it has assembled, I believe this stock has the potential to be a huge,
massive long-term winner for those who are patient.
Lou Whiteman, thank you for the bull case. Hope the folks behind you end up being okay.
Kirsten Guerra, you have the bear case for Teladoc. Three to five minutes. That time is yours.
Thanks, Ricky. I won't argue that the market ahead of Teladoc is huge, but it wouldn't be
the first company to squander a great opportunity. My main issue with Teladoc is that I don't
like much of anything about its growth. First of all, where is it? Teladoc estimated 6%
to 8% annual growth in its paid membership base for 2022. That's growth, but it's far
lower than what I'd expect for a company at this stage, and certainly what previous valuations
have implied. But, OK, 6% to 8% growth in member base, that still leaves the opportunity
to grow through increased spending on the platform from existing members.
But sessions on the platform have steadily dropped since Q1 of last year, and utilization
rates took their first dip in the most recent Q3 reports. This left revenue per member flat.
Now, again, considering the opportunity before it, this seems like either weak sales execution
or maybe the demand for these types of telehealth services simply isn't what we think.
For several quarters now, Teladoc has pointed to its online counseling and therapy offering
BetterHelp, which you mentioned, Ricky, as a major contributor to revenue growth.
But reliance on growth in BetterHelp specifically scares me, because BetterHelp is their only
product I've heard people talk about out in the wild and not in a good light.
I've seen a lot of TikToks from mental health professionals warning people away from this
platform specifically.
Essentially, their concerns revolve around poor data privacy with mental health information.
Maybe one of the last things that we would want to be shared about us.
So, without getting into that too much, I think the BetterHelp brand is at risk with
its target audience. That makes me extra weary that it accounts for so much of Teladoc's
touted growth so far. BetterHelp, by the way, was acquired by Teladoc in 2015.
That brings me to maybe one of my biggest reasons that I'm not a fan of Teladoc's growth story.
They are so reliant on acquisitions. Often, not always, but often, the best companies
derive most of their growth organically, meaning they sell more and more of the products or
services that they develop internally. Inorganic growth comes from acquiring another company
and simply absorbing the revenues, customers, and assets that come with it. To be clear,
are many cases when acquisitions make a lot of sense. In Teladoc's case, I think they're
trying to retain top-dog status by gobbling up competitors as they grow to threaten them.
That could be a smart play, and I'd give them more credit if they had the finances to back it up,
but they don't. This company is operating with net debt to the tune of $700 million,
meaning their debts significantly outweigh their cash. They do pull in positive cash
from operations, but only because of how much it's relying on stock-based compensation.
So, already, they're not in the strongest position to continue relying so much on acquisition.
But it gets worse when you consider their track record on acquisition valuation.
Lou mentioned this. In 2020, they acquired Livongo for $18.5 billion.
Two years later, they took a Goodwill write-down on that acquisition for $6.6 billion.
And yes, it's true that a lot of that was in stock, but again, now that the stock has
fallen 92% or so, that means they don't have that lever going forward. That was basically
a formal recognition by management that, hey, we overpaid for this, and that a full third
of their payment for Livongo was worthless, which is not a great look.
Overall, growth rates aren't what I'd expect. Recent usability trends have turned down.
There's a lot of growth reliance on one product that I think is at the greatest risk of brand
deterioration, and it will be harder to execute its acquisition-heavy strategy going forward.
Now, maybe you'd expect me to mention far earlier in the bear case the fact that
telehealth competitor Amazon Clinic launched only two months ago. But honestly, I think
how Teladoc has been performing all on its own before the Amazon threat speaks for itself.
So, for me, it's time to call it on Teladoc. Kirsten Guerra, thank you so much for
the bear case. Lou Whiteman, thank you again for the bull case. Hey, you can decide who
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