Motley Fool Money - Motley Fool Money: 02.24.2012

Episode Date: February 24, 2012

Oil prices continue to climb. Johnson & Johnson makes a change at the top.  Wal-Mart and Home Depot report earnings. And Apple debates how to deploy its cash.  Our analysts discuss those stories... and share three stocks on their radar. Plus, we talk innovation with Dartmouth College Professor of Business Ron Adner, author of The Wide Lens: A New Strategy for Innovation.   Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:28 Everybody needs money. That's why they call it money. From Fool Global Headquarters, this is Motley Fool Money. Welcome to Motley Fool Money. Thanks for being here. I'm your host, Chris Hill, and joining me in studio this week for Motley Fool Stock Advisor, Jason Moser. For Motley Fool, Inside Value, Joe Maeger, and for a million-dollar portfolio, Ron Gross. Gentlemen, good to see you. Greetings. We have got earnings from Walmart, J.C. Penny and more.
Starting point is 00:01:05 After a decade of market losing returns, Johnson and Johnson has finally decided it's time to get a new CEO. And as always, we've got a few stocks on our radar. But we will begin with the big macro. And guys, let's talk oil. Oil prices hit a nine-month high this week. It's trading it over $108 a barrel. Joel, just start with you. When you look at oil writ large, what are you thinking as an investor? Well, I think that there's a lot of risk with this in terms of our recovery, because there are a lot of ripple effects with oil. On the demand side, higher oil prices translate to higher gasoline prices. So you're either going to drive less or you're going to have
Starting point is 00:01:45 less pocket change that you're going to spend in a discretionary way. And on the supply side, you're going to see cost increases because companies suddenly have more expenses flowing through of their own. They're going to raise prices. And ultimately, that hurts consumers in the market. Ron? Yeah, I think that's perfectly right. It's high gas prices are thought of as a tax on the consumer and an economy that is teetering on the edge here, we don't need another tax, especially for low-income households that we'll have to choose between filling up a tank and perhaps going into a Walmart or a store to buy goods. It's not what we need right now.
Starting point is 00:02:22 Jason? Yeah, I mean, we've seen what higher oil prices do to gas prices, and we know the effect that has on consumers. And I think even one step further there, I think it's interesting to see the disparity between high oil prices and very low natural gas prices. And then the names and the companies that come out from the whole natural gas argument with T-Boon-Picken's effort to really spearhead the natural gas movement for the trucking industry, to try to ease up some of the oil price concerns for consumers in their vehicles. So that's an interesting disparity, I think, to consider as well.
Starting point is 00:02:56 Well, historically, natural gas has traded about one-sixth of the price of oil. And there's a reason. It's because there's actually an energy relationship between how much you can get out of natural gas and oil. But now it's completely ballooned out. Natural gas is at like 280 per MCF, which is what natural gas is measured in, versus 108 a barrel in oil. And the irony is that high oil prices are actually hurting gas prices right now, because we're getting more natural gas as a byproduct of heavy drilling for oil in the U.S. So it's a very unusual situation. We talk frequently about the big players in the oil industry, ExxonMobil, Chevron, et cetera.
Starting point is 00:03:33 But I'm curious you guys as investors, when you look at oil over that $100 a barrel mark, what are some companies that are sort of off the radar a little bit for investors to consider, sort of hidden winners when it comes to $100 oil? Joe? Yeah, well, I wouldn't be looking at oil companies because oil's already at a high price. So oil companies have already moved. I'd be looking at companies that would benefit from a substitution of oil, and I think natural gas is a logical play on that. Now, another degree separated from that is electricity producers, and one that I really like is Exelon. It's the US largest nuclear power producer.
Starting point is 00:04:17 And they've been hit really hard because of low electricity prices, because natural gas prices have fallen. But it's a very stable business, pays a 5.3% dividend yield. And if you're patient, I think you'd do really well with it. Ron? Yeah. Full analyst, Alex Pape recently wrote an interesting article about the intermodal transportation industry, which is kind of the middleman between people that want to ship things and
Starting point is 00:04:39 the railroad companies. So big companies like J.B. Hunt or the hub group are the big players here. And railroads get increased activity because they're cheaper than trucking, for example, when oil prices rise. So these intermediaries could really be the beneficiaries. Jason? Yeah, I think Joe makes a lot of sense there in kind of steering away from the oil company, so to speak. We know that deep water drilling is expensive and risky.
Starting point is 00:05:03 And I'm very interested in the natural gas aspect of this, and we see names from Navistar to Cummins to Westport innovations, all coming together with clean energy fuels and Teaboon Pickens in order to try to push that natural gas infrastructure onto the highways for the trucking industry. So to me, those are some more obscure names that people might not hear every day that I think over the long run could really benefit. Shares of Walmart down this week after revenue and earnings came in lower than expected for the latest quarter, Ron Gross.
Starting point is 00:05:35 This is a stock you own in a million dollar portfolio. What's your take? So our thesis is that the international division of Walmart will be the growth driver and that the U.S. business kind of just needs to stabilize because they've really had some significant missteps. We are seeing that. We're seeing some stabilization from the U.S. business, though, as a result of the fact that the company had to lower prices to lower customers in, which hurts margins, which is not great. The international thesis remains perfectly intact, however, and we're happy
Starting point is 00:06:07 to see that. So I think it's a fine company. It's not dirt cheap right now. We have it on hold. I see maybe about 10% upside from here. Pays a 2.5% dividend yield. There's a ton of competition out there. But, you know, it's Walmart. They produce a lot of. lot of free cash flow, and it'll be a fine stock to own, but don't expect that, you know, market crushing returns. Joe, we were talking earlier in the week on our daily podcast, Market Foolery, about the earnings and about the competition. I mean, this is a company that's obviously facing competition from the likes of Target, but also
Starting point is 00:06:40 sort of the lower-end retailers like Dollar General. Where do you think Walmart is right now as a company? Well, I think they're struggling to define themselves, and I agree with Ron. that the international story is very interesting. If it was a pure play business, I would be pretty interested in actually diving into it. But when you look at the bigger picture, it's only 28% of sales coming from international at Walmart. And here in the U.S., they're really getting tripped up by those guys at the low end where people who are really value conscious are really looking for super cheap goods. And people who have a little more pocket change are
Starting point is 00:07:14 going to the likes of Costco or a target or Amazon.com. And Walmart is just kind of stuck in the middle there, and it almost reminds me of this classic holiday-end marketing textbook example from college, where basically when you're the guy in the middle, that's the last place you want to be in terms of differentiation. Jason? I'm going to reach back to our Market Foolery podcast a little earlier this week. The question you asked, if Walmart could eliminate one competitor out there, who would it be? And we were all kind of troubling, having some trouble coming up with a name.
Starting point is 00:07:44 Joe made a really good point there. I think if they could destroy someone, it would be the Internet. Just boom. They'd unlock it. Yeah, I mean, it's incredibly competitive, just general retail. They're facing it from every direction. And then when you have companies like Amazon out there that can really add in their power of internet world domination and prime free two-day shipping, I think it makes it very difficult
Starting point is 00:08:09 for Walmart to really, you know, it's a nice defensive play. It'll bring you some nice dividend income, but I don't imagine a terrible amount of growth left in that stock. When we talk about the challenges that bricks and mortar retailers are having, whether it's in sort of general retail like this or, you know, bookstores like Barnes & Noble, that sort of thing. But we did see earlier in the week, Joe, bricks and mortar retailer Home Depot report a really strong quarter and that's a company that really seems to be doing well.
Starting point is 00:08:39 Yeah. Well, this is one that a few people had written off a few years ago because Bob Nardelli, former CEO, had kind of dewarcified the business. They were doing HD Supply. Deversified? Dwarcified. They were trying to do more things than they should and branching out when really their core business is just serving customers well, having people on the floor and having people
Starting point is 00:08:58 come in, have a great experience. They leave happy and they tell their friends. And Home Depot totally screwed up that equation. And they spent the last few years turning that around and focusing on those simple things. And, you know, ironically, you see Walmart kind of struggling in other directions there. And, you know, they've got a lot of big picture challenges. And then you've got Sam's Club under that umbrella too. whereas Home Depot is just a very simple business, and they're just executing nicely.
Starting point is 00:09:22 Ron? Yeah, two things I liked about Home Depot's recent earnings report is that they're seeing their higher-end transactions increasing, so people are spending $900 or more. Those types of transactions are increasing, and the professional contractor business is coming back a bit, which I think bodes well as an economic indicator, so happy to see those things. J.C. Penny's latest earnings? Not so great. The company lost $87 million in the fourth quarter due to charges to revamp the company. Jason, last month, the CEO Ron Johnson announced a new pricing structure, plans
Starting point is 00:09:57 to convert the stores, the look of them. How's it going so far? Yeah, I mean, the loss of this quarter wasn't really a surprise. I mean, typically when you see companies restructuring or, you know, taking a new tax, so to speak, they have to undergo these sorts of costs to do that. On the one hand, we know that turnaround don't always really work out so well. And J.C. Penny has been dealing with some really tough times over the past, like, really decade or more. Retail is obviously very cutthread. I think that Ron Johnson is the guy for this job. If anyone's going to pull it off, I think he's got definitely the track record behind what he did with Apple and their retail store and
Starting point is 00:10:35 the Genius Bar there. I think that they're trying to turn J.C. Penny into a store where people can see it as more of a consistent everyday option versus a shot in the dark. Maybe I'll go here and get a deal kind of a thing. So they're revamping the image, the stores, the brand. Like you said, they're advertising like crazy on Hulu Plus. I don't know if you've seen any of those. So they're definitely getting the word out. I don't know that I'm all that really high on the stock itself. I mean, it's again, it's really cutthroat. The stock has done well thus far this year. It's beating the market. But still a lot of room to go here. Yeah, because if you're buying JCPenny stock, you're essentially betting that Ron Johnson's
Starting point is 00:11:17 strategy is going to work. Yeah, you're placing a bet on a turnaround there that his strategy is going to work. And we've just been kicking this around how difficult retail is. It's not like there aren't plenty of substitutes out there for JCPenney. Ron, how does the stock look to you? Yeah, I haven't spent much time actually valuing it, but I'm just not sure we even need another JCPenney out there that even if in a better state, in the turned around state. It's too cluttered the market. There's too many retailers at all different
Starting point is 00:11:46 price points. They don't all survive. So many retailers go bankrupt. They eventually come back. They go bankrupt again sometimes. It's just too crowded. But not Walmart. Right. Well, and Ron hit on an important point with Walmart in regard to their gross margin taking a hit because of price cuts and everything. J.C. Penny saw the very same thing. I mean, a significant decline in gross margin over the quarter due to all of the restructuring and just price cuts. They're making it.
Starting point is 00:12:12 making deals to get inventory out the door. And so that's what we see. We saw the same thing with Best Buy, gross margin taking a big hit because they're just cutting prices to get stuff out the door. These are not the companies that can last long term as the low-cost provider. They just can't. And so they're going to have to turn that around at some point, and time is only going to tell. Coming up, Apple's got more cash than it knows what to do with. Unfortunately, we just happen to have a few suggestions. Details in a moment. This is Motley Fool Money. As always, people on the program may have interest in the stocks they talk about, and the
Starting point is 00:12:50 Motley Fool may have formal recommendations for or against. So don't buy ourselves stocks based solely on what you hear. Welcome back to Motley Fool Money. Chris Hill here in the studio with Joe Mager, Jason Moser, and Ron Gross. Guys, William Weldon, the CEO of Johnson & Johnson, will step down in April. Alex Gorski, who heads up the medical device and diagnostics business, will be the new CEO. Weldon is going to remain as chairman of the board, Joe. It's kind of been a long time in coming, yes?
Starting point is 00:13:18 Time to go. Time to go. Jay and Jay's had so many product recalls over the past couple years of medical devices on the consumer side with brands like Children's Tylenol. It's been tough for the stock. It's hurt sales. It's hurt their expenses. And it's hurt the reputation of the company. And that's hurt the stock ultimately. And, you know, Weldon had to go. He's been there for a decade in that seat. And eventually, you are the guy who's got to accept ownership for these kind of quality problems that were systemic throughout the business. And yet, despite all of those problems, I still feel like this is a company that's relatively bulletproof.
Starting point is 00:13:52 That it's just like it's going to be around in 50 years. It's this highly diversified, huge, you know, and from the standpoint of investors, still sort of like a safe stock to invest in. Would you agree with that? Yeah, I'm a big fan. It's actually a best buy now at inside value. I love the stock. I own a good bit of it.
Starting point is 00:14:11 I do think it has a great long-term record ahead of it. You're just going to have to be a little patient, but I'm certainly willing to be that guy. In terms of that category, Johnson & Johnson, this large, relatively safe, highly diversified business, for investors who are looking to get into a stock like that, as opposed to buying an index fund, what's a company in that category that you like? I'll go with Warren Buffett's Berkshire Hathaway, which actually owns shares of Johnson and Johnson. Berkshire's very diverse business, extremely well run, and I think it's very cheap right now. Ron?
Starting point is 00:14:43 LUK is the symbol known as a mini-Burter halfway. Oil and gas, gaming, real estate, medical products, wood and lumber. I mean, they're everywhere. Jason? Yeah. Johnson & Johnson is bulletproof. I think people are still going to buy infant Tylenol in 20 years from now. But I would probably pick 3M. I mean, they go everywhere from Post-it notes to electric wiring.
Starting point is 00:15:05 So it's a pretty diverse, diverse company. Good company. Apple CEO, Tim Cook, said this week, he believes his company has more money than it needs. than it needs. During a Q&A session on Thursday, Cook said that he and the rest of Apple's Board are nearing a decision on what to do with the $98 billion it has. Frankly speaking, said Cook, it's more than we need to run the company. Let's just go around the table. What is the likely scenario of what they do with this cash? And give me one dark horse scenario. Not pie in the sky like they're going to build a colony on the moon, but like something that is
Starting point is 00:15:38 possible, but probably not in the forefront in terms of possible. So by pie in the sky, you mean not buying everyone in the world an iPhone? Right, exactly. Free iPhone! I think the likely scenario is a dividend. I think that you can see Tim Cook turning this company in a little bit of a different direction, post-jobs. Whether that's a special dividend or a recurring dividend is up in the air, I think it would be recurring because they obviously have enough cash on the balance sheet and generate enough cash every year to do that. The dark horse in my book would be that they would possibly buy Netflix.
Starting point is 00:16:11 Netflix. I think that would be an interesting play there because they've already integrated Netflix into their world in some capacity just with their Apple TV product. And we know that there's an ITV, you know, somewhere on the horizon. Netflix is about a $6 billion company today, so they could double the offer and still get it for probably a steal. Ron? I think they'll do both a one-time dividend and then institute a recurring dividend. They certainly have enough capital to do that. That shouldn't be a problem. And a Pie in the Sky, how about they acquire Sprint?
Starting point is 00:16:45 And they bring the network in-house. That's a big pie. They say goodbye to AT&T and Verizon, and they all just get it done. Interesting. Joe? Well, I think they're going to start paying a quarterly dividend. I think they should just pay a special dividend instead. I'm the only person in the world who seems to think that consumer electronics isn't a great long-term story other than Bruce Greenwald.
Starting point is 00:17:08 But, yeah, I think a dark horse here is buying Twitter. Apple has struggled on social, and I think tighter integration with Twitter could be really compelling in terms of making the product offering better. It would also steal them away from Google who could make more money with Twitter, and I think ultimately it's going to be the one that goes after them. All right. Let's get to the stocks that are on our radar. Jason Moser.
Starting point is 00:17:30 You are up first. Stocks on my radar are carbosurmic, ticker is CRR. They make profit for fracking companies, companies like Halliburton. You know, I'm pretty bullish on energy in general, the fracking movement in general, and Carbo is one of the leaders in the clubhouse there in the province they provide. Ron? Going back to the well on ZIP, ZIP, car sharing business. Market just doesn't like it.
Starting point is 00:17:56 It's off over 50 percent from a 52-week high, but the metrics are going in the right direction. Business is growing. They're moving into new markets. Early in the story, but we think it'll be great long term. Joe Maker. Goldman Sachs. Really? a great, great franchise in business that survived all sorts of events and calamities,
Starting point is 00:18:14 and selling it a discount to its tangible book value, which is code for super cheap. I think it has big upside. Steve Brito, welcome back from Mexico, my man. Thank you very much. Of the three stocks you've just heard, what's one you like? Well, I have to say, Zipcar, I don't fully understand. I actually do understand it. I just, I never really like the business. It just seems so complicated. What could go wrong with thousands and thousands of depreciating automobiles driving around
Starting point is 00:18:39 You have no vision, my friend. Come on, you've got to embrace the future. A lot of people love it. I'm going with the carbou fracking business. You got your headwrecking on that one instead? Yeah, that's easy. Car sharing, it's possible. Fracking just sounds awesome.
Starting point is 00:18:53 The more you can say fracking, I think, the better off you are. On that note, Jason Moser, Ron Gross, Joe Baker. Guys, thanks for being here. Thanks, Chris. Thank you. Coming up, how can great companies do everything right and still fail? We'll look at innovation through the wide lens with our guest, Ron Adner. Stay right here. This is Motley Full Money.
Starting point is 00:19:21 90,000 pounds in my pajamas. I've got 40,000 French francs in my fridge. Welcome back to Motley Full Money. I'm Chris Hill. So how can companies do everything right and still fail? Here to tackle that question. And more is Ron Adner, a professor at the Tuck School of Business at Dartmouth College, an author of the new book, The Wide Lens, a new strategy for innovation. Professor, welcome to the show. Thanks for being here. Thanks for having me. Let me just start with the basic question. Why did you write this book? I wrote this book because what I spend my time doing is studying how companies innovate and teaching how companies innovate. And what's become clear to me is that the message of, oh, you need to, the need for innovation
Starting point is 00:20:12 is now known by everybody and their brother. And the need to listen to their customer is also well-known. And what we're seeing is companies who are listening to their customers, developing innovations that look spectacular, and still failing. So the question was, why? Why are we seeing this happening? And the notion was to try to figure out, what are the blind spots that are still taking us by surprise?
Starting point is 00:20:36 And that's the theme behind this book. Let me spot you up with some of the examples from your book of these innovation blind spots and have you elaborate on them. And the first one is sort of in, frankly, what I consider to be one of the more interesting business battles taking place, and that's in mobile phones where you've got companies like Research in Motion. And in your book, one of the things you said is Nokia, spending millions to be the first to market with a 3G handset.
Starting point is 00:21:10 Right. So they're two fundamental. blind spots that come up when we move into this world of ecosystems. The first one is what I talk about in terms of co-innovation risk. Here the question is, you need to innovate, but besides you, who else needs to successfully innovate in order for your innovation to matter? And so the story with Nokia, which we see repeated again and again, back at the turn of the millennium, with the advent of third generation.
Starting point is 00:21:42 handsets that were going to unlock all this value, kind of put the internet in the palm of your hand. Nokia and Erickson were in their classic race to who's going to get to market first with their handset. And they invented and the invested fortunes. Nokia got their first, and what they realize is that unlike the race for 2G, with 3G, the first to market was the first to wait.
Starting point is 00:22:09 because the notion, the value proposition behind the third generation handset was that you'd be able to use all these applications and services on the handset. Nokia got to market with the handset, but then they needed to wait around for these applications. By the way, we're seeing the exact same thing today
Starting point is 00:22:29 with the race for Toshiba racing ahead to be out there with the... And then they're just sitting there waiting for content to show up. So even though they succeeded in delivering on their co-eastern, on their innovation, the innovations that they were counting on to actually unlock the value. You're listening to Motley Full Money, talking with Ron Adner, author of the new book,
Starting point is 00:22:56 The Wide Lens, a new strategy for innovation. I want to ask you about electric cars, because there's certainly a lot of attention paid to the future of the automobile, and electric cars, rightfully so, are getting a lot of attention in their own right. you say that the Chevy Volt and the Nissan Leaf, two of the most, if not the most well-known electric cars, you say they're both destined to fail. Why? I hate to be the bearer of bad news on this. But if the expectation is that these electric cars hit the mass market. That is, they're not serving the niche for, you know, super, super high-end buyers,
Starting point is 00:23:47 the 1% of the 1% who are going to be buying Teslas. Then the way in which the electric car is being approached cannot succeed. And it's not for the usual reasons. So the usual critiques leveled against the electric cars. One, it's very expensive because the battery is so expensive. And the answer to that as well, but battery technology is getting better. so the batteries are going to give you greater distance, and they're going to become cheaper.
Starting point is 00:24:14 Well, but, you know, where are you going to charge them? Where's the infrastructure? You know, the answer to that is, well, the government's investing and putting out all these charge spots. What's missing is, and then there's the distance factor, right, that you can't drive very far before needing to recharge. The real problem for me with the electric car,
Starting point is 00:24:35 the battery getting better over time is great news for everybody who hasn't bought. If you have an electric car, think about the implication of resale value. You've got this component in the car that constitutes 50% of the vehicle cost. So, you know, on the leaf, which sells for $33,000, half the prices is the battery. Half of the price of the car is the battery? Yes.
Starting point is 00:25:04 I mean, that's the, you know, the irony of the electric car. It's cheaper to manufacture an electric car in terms of all the systems but for that battery. And now you've got the most expensive part of your car depreciating faster than anything you've seen in the history of automotives. Right? Because think about it. So if battery technology gets better and better, so the $16,000 battery that you've got a leaf today
Starting point is 00:25:26 that takes you for 100 miles, into 2012 now, by 2015, you can get a battery that for $12,000 will take you 200 miles. That's great battery innovation. But what does it mean to your ability to sell that car back to the market? Right. The battery is the notion of, of the resale value of a car,
Starting point is 00:25:49 you know, for the vast percentage of the market, resale value of cars matters a lot. Suddenly, selling a car back to the market looks less like selling back a used car than a used computer. Unless this problem can be solved, and the way you would solve it is by taking the battery out of the consumer's consideration, this can't be a mass market proposition,
Starting point is 00:26:13 which means anybody counting on a mass market car is going to fail. So if you were a betting man, who would you be betting on to solve this problem? Would it be one of the big automakers like Ford or GM or Toyota or would it be a company like Tesla, which is completely focused on electric cars? Well, as far as I can see, they're all pursuing the same strategy at different tiers of the market. The company that I really like, I spent a lot of time analyzing in the book, is a company called Better Place, which essentially starts out with a completely different view of how to construct this ecosystem. That is, they take these constraints as a starting point, particularly this idea of needing to separate the battery from the car. And then they build an entirely new approach to the ecosystem in terms of, so what essentially what these guys do is they follow what looks like a mobile operator model. where, you know, so you ask how is it possible for somebody to give you this battery,
Starting point is 00:27:21 the $16,000 battery, essentially for free. And the answer is, well, the same way that that is possible for AT&T to give you a $400 phone for free. It's not really free. They lock you into a multi-year plan. And that's what this company is doing. And what's interesting about them is that they're doing it not in the obvious market. But the obvious place to sell an electric car is California. because California is where there are people who really care about the environment and also have a lot of money.
Starting point is 00:27:51 But the problem with California is that the constraints of the electric car, particularly the notion of distance, really matter. Right. Needing to recharge a car every hundred miles is harder in California than a lot of other places. And so what better place is doing is they're starting in these traffic islands. They're launching in Israel and in Denmark, which are really, really small countries with really small geographies, where much of the driving is happening within their borders. And so through a series of kind of adjustments to the ecosystem, to the way they're targeting their market, they're systematically going through all these
Starting point is 00:28:32 ecosystem constraints and finding a new strategy for managing them. So if I were to bet, that's where I would put money. Coming up, we'll get Ron's thoughts on Apple and play a round of buy-seller hold. You're listening to Motley Full Money. I need some money to buy the groceries and I need some money to pay the milkman. Knuckles. Money. They're driving me crazy.
Starting point is 00:28:58 You're listening to Motley Full Money talking with Ron Adner. His new book is The Wide Lens, a new strategy for innovation. It seems like there are some businesses that have to rely on innovation to a far greater degree than others do. Whereas, so for example, a company like Apple, for all the success that Apple has had, it relies very heavily on innovation. If Apple doesn't innovate, they're not nearly as successful. Whereas a company like Costco appears to be a company that is heavily dependent on execution. There's not a tremendous amount of innovation happening at a big retailer membership club like Costco, but as long as they're executing well, they're going to be okay.
Starting point is 00:29:48 And it seems like the bar is raised for companies like Apple that not only have to execute well, but they have to innovate or they're going to be in trouble. Well, I'll, I'll probably disagree with that. And on one and a half fronts, I guess so the first front is, if you look at a company like Costco, there's a ton of innovation taking place within Costco. It's not product innovation necessarily that's observable to us, but innovation is a change of some sort for some new value creation. So, I mean, the sorts of magic that these guys are working in their back office,
Starting point is 00:30:27 the things that are invisible to us, but that allow them to clear their inventories so quickly, to keep track of everything, to know how to sell what to whom, there's a ton of innovation back there. much of it happens with their suppliers and within their own internal ecosystem, but I wouldn't say that they don't have a big innovation engine. What I say about Apple is I think a lot of people, so for me, there's a fundamental misunderstanding, a mischaracterization of the way Apple innovates.
Starting point is 00:31:00 What's remarkable about Apple since its resurrection of the iPod is that, with the exception of the iPad, they've actually, been a late mover in all their other big markets. They were late mover with MP3 players. They're a late mover with smartphones. The way that they innovated has been, for me, has been with the way in which they've leveraged and created ecosystems around their products.
Starting point is 00:31:28 Not so much the products of selling. A lot of attention is paid to their fabulous design, fabulous products. But you know what? You can't look at an iPad and say it's gone. 10 times the market share of its nearest rival and explain it to me because it's 10 times as good. It might be twice as good, but that doesn't account for that huge delta. You know, the world of MP3 players, the same story, the world of smartphones.
Starting point is 00:31:54 There are tremendous phones out there, but Apple is still dominant. And for me, the real motor of innovation that we see them, but they perhaps don't appreciate them engaging, is the way in which they've built ecosystems around their products. What surprised you the most when you were working on the book? How hard it is too bad it is that they don't. So the poster shelf for that is high-definition TV, where in the 1980s we saw Phillips practically lose their shirt for being too early and not having high-definition content in place.
Starting point is 00:32:43 And then we saw that again five years ago with high-definitioned. TV, same industry, same product. And once again, companies are racing to be first and then waiting at the starting line. And then four years later with 3D TV. So the challenge that companies have, and I think a big part of that, by the way, has to do with the absence of tools, the absence of a grammar for people to talk about, well, why is this time different? And then the other is the way in which that they look at success and they say, oh, it must be, because it was a better product uh... when often it's not the better product actually the the kindle versus
Starting point is 00:33:25 sony story is so he had the better product finding the win at the end customer level all of their partners as exemplars will be allocating the resources the wrong way uh... making mistakes and failing the reason that matters is because you talk about the abstract as firms and products at the end people are working at these companies these are jobs at stake these are families
Starting point is 00:34:04 being dislocated and the world needs more successful innovation And that's, you know, the hope is if we, you know, if we can expand our perspective, we can use this, quote, unquote, this wider lens, we can increase the likelihood of success. What's been the biggest shift in your thinking about innovation, successful innovation, since you first started teaching? I'm far less convinced of people who talk about, by people who talk about gut feel and intuition. You know, a lot of people like to talk about, you know, entrepreneurship, it's all about persistence.
Starting point is 00:34:42 I think the need and the benefit of taking more time to make sure that if you're going to persist, you're persisting in the right direction is huge. That there are, you know, there are innovation failures that are really couldn't have been predicted, but there are others that are avoidable. and I'm increasingly convinced that given the right tool, managers and organizations, large or small, and I have seen this at work, they can come to better decisions. And I'd say in the same way that we saw, as I said in the beginning, the transition that we saw with supply chains. But there was more than an intuition.
Starting point is 00:35:27 We started developing an actual set of tools, almost a science, for how to manage supply chains. And once that became distributed, the world became a more efficient place. I think that we can do the same thing. You're listening to Motley Full Money talking with Ron Adner. His new book is The Wide Lens, a new strategy for innovation. All right, let's wrap up with a round of Buy-Seller Hold. Let's start with Buy-Seller Hold, the future of satellite radio. The satellite radio is as a field, not as the companies.
Starting point is 00:35:58 Exactly, just as a concept. Why is that? No, because I think we can imagine the rise of lots of substitutes to that technology. As data networks become more and more widespread, it's just going to be easier for people to get signals in other ways. Wireless data networks. I guess if anything, I would tend towards cell. On the other hand, there are certainly going to be parts of, there are going to be geographies. It's going to be a while before they get service so they can sustain the stream there.
Starting point is 00:36:34 Buy, seller, hold, the future of Twitter. Oh, interesting. You're on Twitter, so I'm assuming you're at least a hold on this one. You know, I'm on Twitter as about six weeks ago, so I'm still figuring my way there. I will surprise myself by saying bye. Really? Yeah. I think as a dissemination platform, it's actually, I think, less useful for me.
Starting point is 00:37:06 most of us, but as a way of keeping track of things, I find it incredibly powerful. So I preface it by saying this is still an under-informed opinion, but I am much more positive about it than I thought it would be. And finally, like you, this guy spent some time at Dartmouth and has a big influence on Young Minds. Buy-seller-hold, Dr. Seuss. Oh, big buy. Timeless, and always a winner.
Starting point is 00:37:35 Um, Theodore Geisel, class of 25 at Dartmouth. I'm just curious. Is there is, is it, is his presence, um, obvious to anyone who visits the campus? Is there like a statue, a plaque? Or is it just like, no, he was here. And, but that was a long time ago. Well, I, I think he's, he's definitely a present at the gift store at the gift store. The book is the wide lens, a new strategy for innovation. Uh, it goes on sale March 1st. Ron Adner, thanks so much for being here. Thanks. And if anyone was interested, they can get the first chapter of the book for free on the book web page. If they follow you on Twitter, can they get that? Well, they can get, certainly. I mean, you're talking about the dissemination platform. I'm assuming you're putting that out there on Twitter. Yes, that's an even better sell.
Starting point is 00:38:28 If you wanted to go directly, you just go to the widensbook.com. But I would be delighted if they followed me there as well. Thanks so much, Ron. Thank you. For video highlights of this week's show, you can go to FoolTV.com. You get video highlights of Motley Fool Money and Market Foolery, our daily podcast, which you can check out every weekday at Marketfulery.com and on iTunes. That's it for this edition of Motley Full Money.
Starting point is 00:38:54 Our engineer is Steve Broido. Our producer is Matt Greer. I'm Chris Hill. Thanks for listening. We will see you next week.

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