Motley Fool Money - "No company is immune."
Episode Date: January 9, 2023A major investment bank became the latest (but not the last) to announce layoffs. (0:21) Jason Moser discusses: - Goldman Sachs cutting nearly 7% of its staff - Lululemon shares falling after the com...pany lowered gross margin guidance - Why inventory levels will be a key retail metric to watch this upcoming earnings season (11:00) Kirsten Guerra and Lou Whiteman engage in Bull vs. Bear debate over Teladoc Health. Our new report, "5 Pullback Stocks" is available for free to Stock Advisor members. To access the report just go to www.fool.com/Pullback. Stocks discussed: GS, LULU ANF, AEO, TDOC, AMZN Host: Chris Hill Guest: Jason Moser, Kirsten Guerra, Lou Whiteman Producer: Ricky Mulvey Engineers: Tim Sparks, Rich Engdahl Learn more about your ad choices. Visit megaphone.fm/adchoices
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Hi everyone, I'm Charlie Cox.
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We've got a bull versus bear on a pandemic darling. Motley Fool money starts now.
I'm Chris Hill joining me, Motley Fool Senior Analyst, Jason Moser. Happy Monday. Happy Monday,
except for a few thousand people at Goldman Sachs because the Wall Street Journal reported
this morning that Goldman Sachs is planning to cut 3,200 jobs this week. This amounts to nearly
7 percent of the overall employee base at Goldman Sachs. Maybe not surprising.
not surprising, given that we got wind of this in December when there were reports that
Goldman Sachs was going to be cutting their bonus pool for employees and continuing what we
saw last week with Salesforce and Amazon.
Yeah. Yeah. I mean, we were saying last week, it feels like this is going to be a very
common narrative for 2023, at least for the front half of the year. I mean, we're just, I don't
think really anyone is immune out there. I think any company over the last,
stretch of two or three years has dealt with phenomenal challenges.
Unique situation and chances are we won't necessarily see these types of conditions,
hopefully, anytime in the near future. But ultimately what happened and no company is immune
is just, I mean, the overhiring really, really took hold throughout all industries, right?
This isn't just tech. When we look at Goldman Sachs, I mean, this is 3,200 layoffs that are coming
in the context of 49,000 employees total, you know, 6.5% of the workforce.
I mean, this is not insignificant.
I mean, it's not 10%, right?
It's not 20%.
But still, I think this is just going to be an underlying theme for the coming months
and quarters, if not really for all of 2023, as we see a lot of businesses really work
on trying to right-size their cost structures.
And when you look at the growth that Goldman has seen through the years,
not only in its workforce, but how that's ultimately resulted in its business, it starts to make a
little bit more sense, right? I mean, headcount at Goldman has grown 34% since the end of 2018.
If you look at revenue and operating profit over that same stretch, they're up just 32%. And it's a safe
assumption that those growth rates are going to be even more challenged here in the coming
quarters. So, companies really working hard to try to get the,
the most bank for their buck, so to speak.
Later this month, we're going to get the start of earnings season.
It is the big banks that as a group go first.
This seems like one of those quarters, Jason, where even if you're someone like me who does
not own shares of any of the big banks, probably want to pay more attention to what they're
saying on the conference calls because I have to believe this topic is going to come up for
every single one of them.
I would imagine.
And then the other topic that really I'm going to be paying close attention to, and
And it's something we saw this flip very quickly over the last few months of 2022,
where there was this just ongoing narrative that the consumer was in a good place,
right?
That the consumer was doing okay.
And that was really helping to prop up these banks' results.
And very quickly, that flipped.
I mean, around October, the middle of October on, we started hearing more and more
language about the consumer becoming more and more challenged.
And that is absolutely very easy to believe.
We've quoted these statistics ad nauseum here on these shows just in regard to the personal
savings rate being so low at 2.3 percent.
Clearly, more folks out there living paycheck to paycheck than there were last year.
So I think that's going to be another theme to really keep a focus on here coming earnings season
because the conversation absolutely hinges on really what the Fed wants to do
with this interest rate policy over the next several meetings.
We're hoping that we are closer to the end than the beginning of this interest rate hiking,
but you just never know, right? It all really kind of boils down to what inflation is doing.
My suspicion, though, is that as we see these companies more and more work on right-sizing
their workforces, that I think the economic conditions just becoming a little bit of
more difficult, I think we start to see, I think we'd start to see that inflation conversation
turn a little bit more positive, hopefully towards the back half of the year. That that ultimately
means that we're working our way through this difficult time. Lulu Lemon lowered its gross margin
guidance for the holiday quarter and shares of Lula Lemon falling anywhere from 8 to 10% this
morning. On the plus side, they did raise revenue guidance for Q4. But what do you make of this?
because part of the backdrop here is we got some guidance from two retailers who,
let's just say they're not as strong in terms of being long-term performers rewarding shareholders
as Lulu Lemon. I'm referring to American Eagle and Abercrombie and Fitch. They were both pretty
upbeat for the holidays. What did you make of Lulu Lemon's comments?
Yeah, well, very different businesses, I would say. I mean, I think you look at Lulu being a more
premium offering, and so they're going to focus a little bit more on pricing and not necessarily
cutting prices as much as maybe some other value offerings might be able to do.
I think you're right there when you look at it from a stock perspective.
I mean, and it's been a fascinating story to follow here over the last early, probably
decade, right?
This was a business that many years ago was extremely challenged, founder-owner that really was taking
the business in a little bit of a questionable direction.
They got their house in order, though, and it's an investment that's worked out really quite
well over the last five and 10 years. Stock is up 279% and 318% respectively over those periods
and outperforming the market. So, investors have one. But it has been a bit more challenging
as of late, though. I think you look at the margin picture. I mean, I don't think Lulu Lemon is
going to necessarily be the only one in this boat. I think that we're going to see companies dealing
with challenging margin pictures here all throughout the year.
But hopefully, it does start to get a little bit better.
But you look at what Lulu Lemon has done over the course of the last five years.
Gross margin up from 53.1% in 2018 to 56.3% trailing 12-month.
And that ultimately has come down to the bottom line in a big way.
Net margin up from 9.8% in 2018 to 15.7% trailing 12-month.
So, again, I look at this.
I look at this adjustment to guidance.
I think this is kind of just some noise in the context of what is ultimately a very good business.
But I do think that for investors here, something to watch is going to be inventory in the coming quarter.
You look at just the last earnings call.
They ended the quarter with their dollar inventory up 85% from a year ago.
And so when you consider that, I mean, it clearly is,
going to be something that they're going to have to contend with. Anytime you see these apparel
companies and you see those inventory numbers really start to go up, to that degree. You have to
start asking some questions. Management set on the call, that was by design. That was part of
the strategy. They felt like their inventory was too lean from a year ago. So they've really worked
on boosting those inventory channels up this year. I would be a little bit concerned that that may
be a little inflated, and maybe that is where this margin guidance ultimately is coming from.
If that is the case, that is a ton of inventory to work through the system, particularly when
you're just coming out of the holiday season and you're in a bit more of a challenging
environment for the consumer as well.
So it could be some tougher days ahead for Lululemon, but I don't know that that necessarily
dams the business for the long term, so to speak.
Yeah, I was going to say, taking everything you just said, obviously, it's going to be more
interesting to get their quarterly results when they come out, listen to what they say on the call.
They didn't really change their earnings per share guidance. So I get the hit on the margins, but
if you're focused on earnings per share, it's basically unmoved from where it was.
Yeah, I mean, all they really did was tighten that window up just a little bit, right?
They adjusted that window down to a range of $4.22 to $4.22 to $4.27. And that was from previously,
$4.20 to $4.30. So they're actually giving you a little bit more certainty there,
a little bit more certainty in exactly where they see those margins coming in at the end of the year.
And again, that just comes from managing costs effectively. I mean, a lot of businesses,
they've got a lot of practice in being able to do that very well. Gross margin challenges
don't necessarily mean that the business is going to be in trouble, so to speak. But again,
I would keep an eye on those inventory levels because I have a few.
feeling that could be something that we're going to talk about this, I think, again,
a quarter or two down the road.
Jason Muzer, always great talking you.
Thanks for being here.
Yes, sir. Thank you.
I got to be honest, I don't own shares of Lulu Lemon, but when I see the stock selling
off 10% based off of short-term guidance, it does get me more interested in buying shares
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If you've seen a doctor remotely, you probably didn't use Zoom.
Kirsten Gera and Lou Whiteman square off on Teledoc Health, a virtual healthcare company.
It's time for Bull versus Bear.
The Bull versus Bear, we find a company.
Find a couple of fools to discuss it and then flip a coin to see which side they'll take.
Today, that company is Teledoc, the Virtual Healthcare and Telemedicine company serving 40 million members worldwide,
21. If you've listened to a podcast, you might have heard of their subsidiary BetterHelp on the bull side of this case. We have Lou Whiteman. Lou, good to see you. Good to see you.
And on the bear case, it's Kirsten Gera. Thank you so much for joining us. Thanks for having to be back. All right. Both of you will have three to five minutes to make your case. Start not with the bullside. Lou, that time is yours.
Okay, thanks, Ricky. So, yes, I'm here to make the bull case for Teledoc, and I understand that.
Happy to do it. But I feel like we do have to address the elephant in the room before I do.
I am here to make a case for a stock that is down 92% from its high. 92%. And yes,
Ouch. In hindsight, it is pretty clear we're here to talk about a business and a stock that got way out ahead of reality.
Teladoc, for those unfamiliar, is a virtual health company. It provides a sense.
secure regulatory-compliant pipeline for patients to talk to their doctors, therapists,
medical experts, anywhere, anytime, by phone by video. This is a business that was just
tailor-made for the pandemic. And indeed, it grew a lot faster than even management in their
wildest dreams would have predicted pre-pandemic. And yes, that grows what's not sustainable.
The enthusiasm around the stock is now gone. But if you go back to 2019 pre-pandemic,
When we had a young emerging business with a promising idea and the potential to tap a huge
market, that business is still here today.
The bulkcase from here is this is still a leader in a field and it's well positioned to
fulfill a major need in the healthcare marketplace.
So let's talk about that opportunity.
Americans spend $3.8 trillion annually on health care.
That's more than 17% of our gross domestic product.
We are desperately as a nation trying to bring costs.
under control. Telemedicine needs to be a big part of the answer to that problem.
Now, sure, there are a lot more companies out there than Teledoc. There are competitors,
but this is a market that is far too big to be a winner-take-all environment. There are going to be
a lot of winners. And Teledoc with its head start and a regulatory-compliant infrastructure
can't emphasize enough how important it is to be on the good side of regulators when you're
talking about health information. They have a huge head-start on new entrants.
So, one of the reasons investors have soured on Teledoc is it did overpay for a huge acquisition.
In October 2020, Teledoc bought Livongo for $18 billion.
The deal added a portfolio of smart devices and remote care for patients and with managing
chronic conditions looked good in paper, but history shows they really overpaid.
Teledoc has since taken billions in impairment charges writing down the deal value.
But I'd note at least a big part of that purchase price was stock.
and they did it at a time when all telemedicine companies, buyers and sellers, were way overpriced,
which doesn't make it okay to overpay, but the stock component does mean the deal didn't blow up
Teledoc's balance sheet.
And Lavango does provide Teledoc with a great set of assets that can now use to offer a more
complete package to customers.
It's also worth noting that there was no further impairment charge in the most recent quarter.
Hopefully, the write-downs are over, and Teladoc still has this great set of
assets. So where from here? If you were to buy Teledoc today, you are buying a company that expects
to grow revenue and total visits at a double-digit rate, a company that continues to grow its
profitability per customer quarter after quarter, and a company that is just beginning to expand
internationally. You are getting a company that is much more battle tested than it was just a few years
ago. The pandemic forced us to embrace telemedicine. What was once a potential market is now
a very real market. Teledoc today has relationships with nearly half of the Fortune 500 companies.
It's a great foundation to build from. The best part? Today, you can buy this business for 1.6 times
sales, which is a pretty reasonable valuation for a growth company. And look, I get it. It's hard
to look past the last year or so. The last year or so has been ugly for the stock. But it's
important that we don't anchor on the past. Right now, today, we have a real business with real customers,
great growth potential, now at a back-to-earth valuation with a massive total addressable market
out ahead of it. It's still a tough market for gross stocks. I don't know what the next few
months will bring, but Teledoc, given its market opportunity, given its proven ability to grow
into that opportunity, and given the assets it has assembled, I believe this stock has the potential
to be a huge, massive, long-term winner for those who are patient.
Lou Whiteman, thank you for the Bull case. Hope the folks behind you.
behind you end up being okay. Kirsten Gera, you have the bare case for Teledoc three, five minutes.
That time is yours.
Thanks, Ricky.
So I won't argue that the market ahead of Teledoc is huge, but it wouldn't be the first company
to squander a great opportunity.
My main issue with Teledoc is that I don't like much of anything about its growth.
First of all, where is it? Teledoc estimated 6 to 8 percent annual growth in its paid membership
base for 2022.
that's growth, but it's far lower than what I'd expect for a company at this stage, and certainly
what previous valuations have implied. But, okay, 6 to 8 percent growth in member base, that still
leaves the opportunity to grow through increased spending on the platform from existing members.
But sessions on the platform have steadily dropped since Q1 of last year, and utilization rates
took their first dip in the most recent Q3 reports. So this left revenue per member flat.
Now, again, considering the opportunity before it, this seems like either weak sales execution
or maybe the demand for these types of telehealth services simply isn't what we'd think.
For several quarters now, Teledoc has pointed to its online counseling and therapy offering
BetterHelp, which you mentioned Ricky, as a major contributor to revenue growth.
But reliance on growth in BetterHelp specifically scares me because BetterHelp is their only product
I've heard people talk about out in the wild and not in a good light.
I've seen a lot of TikToks from mental health professionals warning people away from this platform specifically.
And essentially, their concerns revolve around poor data privacy with mental health information,
maybe one of the last things that we would want to be shared about us.
So without getting into that too much, I think the better help brand is at risk with its target audience.
So that makes me extra weary that it accounts for so much of teledoc.
touted growth so far. Better help, by the way, was acquired by Teledoc in 2015. And that brings
me to maybe one of my biggest reasons that I'm not a fan of Teledoc's growth story. They
are so reliant on acquisitions. Often, not always, but often, the best companies derive most
of their growth organically, meaning they sell more and more of the products or services that
they develop internally. Inorganic growth comes from acquiring another company and simply absorbing
the revenues, customers, and assets that come with it.
To be clear, there are many cases when acquisitions make a lot of sense.
In Teledox case, I think they're trying to retain top dog status by kind of gobbling up competitors
as they grow to threaten them.
And that could be a smart play, and I'd give them more credit if they had the finances
to back it up, but they don't.
This company is operating with net debt to the tune of $700 million, meaning their debts significantly
outweigh their cash.
They do pull in positive cash from operations, but only because of how much it's relying on
stock-based compensation.
So already they're not in the strongest position to continue relying so much on acquisition,
but it gets worse when you consider their track record on acquisition valuation.
Lou mentioned this.
In 2020, they acquired Lavango for $18.5 billion.
Two years later, they took a Goodwill write down on that acquisition for $6.6 billion.
Yes, it's true that a lot of that was in stock, but again, that means that they don't,
now that the stock has fallen 92% or so, I don't.
That means they don't have that lever going forward.
So that was basically a formal recognition by management that, hey, we overpaid for this,
and that a full third of their payment for Lavango was worthless, which is not a great look.
Overall, growth rates aren't what I'd expect.
Recent usability trends have turned down.
There's a lot of growth reliance on one product that I think is at the greatest risk of
brand deterioration, and it will be harder to execute its acquisition-heavy strategy going forward.
Now, maybe you'd expect me to mention far earlier in the bear case, the fact that
telehealth competitor Amazon Clinic launched only two months ago. But honestly, I think how Teledoc
has been performing all on its own before the Amazon threat speaks for itself. So for me, it's
time to call it on Teledoc. Kirsten Gera, thank you so much for the bear case. Lou Whiteman,
thank you again for the Bull case. Hey, you can decide who made the better argument at Motley Full
Money on Twitter. We will have a poll there because today's lucky winner will receive
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I'm Chris Hill.
Thanks for listening.
We'll see you tomorrow.
