Muscle for Life with Mike Matthews - Mark Murphy on Why You Need to Create “H.A.R.D.” Goals Instead of “S.M.A.R.T.” Goals

Episode Date: May 4, 2018

In this episode, I interview Mark Murphy, who is the founder and CEO of Leadership IQ, a leadership training services provider and the author of Hard Goals. Mark and his team have worked with companie...s like Microsoft, IBM, Mastercard, and other industry giants, and in this interview, we dive deep into what he has discovered about effective goal setting, including... Why setting goals that are specific, measurable, attainable, relevant, and timely (“S.M.A.R.T.”) isn’t enough, and what you should do instead. What people who have a hard time “finding their passion” should do to get motivated. How to increase your sense of urgency to do the things you know you should be doing. And more... Click the player below to listen in ... 6:00 - What are hard goals versus smart goals? 32:29 - What is your advice for people who have a hard time finding passion driven goals? 40:20- How do we get better at avoiding procrastination? 47:45 - Why do people misjudge their future needs? 56:00 - How important is a sense of urgency for achieving goals? 1:03:29 - What are some ways people can increase their sense of urgency? 1:10:13 - How does minimizing costs increase sense of urgency? 1:15:10 - How do schools fail to educate their students on independent thinking? 1:18:47 - Where can people follow you and find your work? Want to get my best advice on how to gain muscle and strength and lose fat faster? Sign up for my free newsletter! Click here: https://www.muscleforlife.com/signup/

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Starting point is 00:04:06 shameless plugging for now, at least. Let's get to the show. Hey, Mark. Thanks for taking the time to come on my podcast. Oh, thanks for having me. This is a topic that I'm personally interested in and have read a fair amount about and also something I know that it really resonates with a lot of my readers and listeners. It's something I get asked about fairly frequently, actually, to create more content, whether it's stuff like this or write articles or books or whatever about goals, which I am obliging, but I do have a new book coming out soon that does have some of my
Starting point is 00:04:43 thoughts on goals. So I'm looking forward to this discussion because I'm going to kind of poke you with some of that, some of my ideas and see what you think and how they align with yours. So let's just start at the top. So the book is HARD Goals. Obviously HARD is an acronym that is meant to supplant SMART goals, which is the acronym that most of us have heard about. And when most people that have done a bit of reading on goal setting, that's kind of where the discussion usually goes. So why don't we just start with what is hard, the HRD acronym? What is that?
Starting point is 00:05:17 And what are hard goals versus smart goals? And why are you not a big fan of the smart goal system? Sure. So let me take that question first. So smart goals, you know, have, there's pluses and minuses to them. And one of the minuses goes back to their creation. So smart goals really first emerged in the 1950s and kind of late 1950s. And it was the era in organizations, very commanded control,
Starting point is 00:05:47 you know, man in the gray flannel suit, and we have to color within the lines and don't do anything too crazy. It was all about keeping people on track with what we wanted them to do and not let them get too far outside of the normal boundaries. So not much, not much has changed. So it's basically school. Exactly. And that's kind of the, to understand SMART goals, it's important to kind of understand their origins because, yeah, I mean, we had a general as president, we had Eisenhower, it was a, you know, it was a very stay within the lines kind of time. And SMART goals, the idea that we want things that are specific, that's fine, measurable, all good, achievable,
Starting point is 00:06:26 realistic, and time limited. Now, no real problem with putting a time limit on things, but the essence of SMART goals kind of became the idea that we don't want goals that are too crazy. We want them achievable. We want to make sure they're realistic. We don't want people, you know, doing these big crazy moon shots.'t want people, you know, doing these big, crazy moon shots. We just want, you know, pick something that's kind of normal. And when you start to put it in those terms, what quickly becomes clear is that the late 1950s is not 2018. is an era now where, A, you don't find, you know, major goal setters, whether they be great athletes, CEOs, entrepreneurs, take your pick. You don't find those people setting goals that are achievable and realistic. You know, the late Steve Jobs was famous for saying, we're going to do something to
Starting point is 00:07:20 put a little dent in the universe. Well, that's not achievable and realistic. That's very much the opposite. And when we started doing research, my team and I on smart goals, what we found was that smart goals had basically zero correlation to achieving big things at the end of the year. Essentially, you know, pick your favorite CEO or entrepreneur, walk up to them and go, did you set a smart goal? Was your goal achievable and realistic? They're going to go, well, no. Everybody told me I was insane. Elon Musk once described starting Tesla as idiocy squared. Nobody wanted to start a car company. That was idiocy. And starting it with electric cars, that was, he called it idiocy squared. That's the opposite of what a super...
Starting point is 00:08:09 And you'd argue underfunded as well, right? For a car company. Exactly. And when we started to look at these goals, we said, well, listen, the great achievements we've all had, I mean, we've all had achievements of which we're proud, whether it was, you know, I mean, take your pick, putting yourself through college, running a marathon, even quitting smoking, doing whatever it is you did. Every one of those great achievements of which we're proud are, they're not achievable and realistic. They were difficult.
Starting point is 00:08:40 They put us a little emotionally on edge. They forced us outside of our comfort zone. They made us maybe even a little anxious or at least a little bit nervous. And with every one of those great accomplishments, we look and we said's missing? If we know achievable and realistic are the problems here, what are the questions we really should be answering? And that's where I came to the hard goals idea, H-A-R-D standing for heartfelt, animated, required, and difficult. And essentially, those were the four big questions that I found when people were failing in their goals, whether it was the New Year's resolution that they abandoned, you know, 35 days after New Year's, or it was the big company goal or the personal professional goal that they just kind of let fall by the wayside, never really hit. It was heartfelt. They were not answering the question, what's my
Starting point is 00:09:46 emotional attachment to this goal? So many people set goals because, you know, well, I should probably lose 10 pounds this year. Well, really? I mean, are you that emotionally connected to it? Doesn't sound like you're that passionate about it. Well, you know, I mean, kind of everybody's doing it. And you hear that there's no emotional connection to this goal. And what we found was that people who achieve their goals, oh, they are connected. This is a passion thing for them. This is not just something they ought to do. This is something they have a deep emotional attachment to. They have dreams about it. They think about it. This becomes much more than just a hobby. This is something that consumes their mental energy. Also, their goals tend to be animated,
Starting point is 00:10:31 which means that they're so well described that they could show their goals to anybody, a stranger off the street. And the stranger would understand exactly what that goal looks like, And the stranger would understand exactly what that goal looks like, what it's going to take, and how cool the end result is going to be. And there were a number of reasons why the animated part, the visual part of this, writing it down, putting it on paper, became so important. And part of it was just neurologically. The more you write stuff down, the more it becomes cemented in your brain. The more you experience it, it hardwires, builds up those neural connections. But also, partly, it was it forced us to really think through, what am I doing here? What is this goal really about? And one of the signs that we saw that pretty much predicted somebody was not going to do well with their goal
Starting point is 00:11:25 is when it was just kind of a one-off, tossed-off sort of thing, like, I'm going to lose 10 pounds. Round numbers were always sort of a dead giveaway that somebody had really not thought clearly about the goal. But, you know, when they can show you the, here are the genes that I put on eight years ago and haven't been able to get in since. And this is a picture I made of myself finishing this marathon. And this is all my friends standing around me. And this is what I'm going to be able to do. And this is what my life is going to be like. And here's me playing with my kids that I'm not able to do now.
Starting point is 00:11:56 Then it's clear that they've put some real thought into it. And that's, again, a signal that this is something more than just a tossed off little thing for them. And then the required and difficult. Required was all about urgency. One of the big hallmarks of most people's goals is that even if they come up with a good goal, a nice goal, there's still a tendency to pull the, well, you know, this is a good goal. I like it. I'm, you know, I feel some passion for it, but I'll start it next week. Well, you know, the minute we utter those words, I'm going to start it next week, we pretty much know this next week is never going to come because next week there's going to be
Starting point is 00:12:40 something else. Well, you know, I can't really start the goal right now. I can't lose that weight right now because, you know, holidays are coming up and well, then it's going to be something else. Well, you know, I can't really start the goal right now. I can't lose that weight right now because, you know, holidays are coming up. And well, then it's going to be Christmas. And well, New Year's, you can't start a diet on New Year's. And then, well, pretty soon we're going to be at Easter. Oh, don't forget Valentine's Day. And so, you know, we come up with reasons not to start the goal. And when people had a high sense of urgency, like, you know, listen, this isn't the next week goal. I'm going to create the goal, but then there has to be something that I can do today. If my goal, if I come up with a goal today that says I'm going to run a marathon, well, maybe I'm at the office
Starting point is 00:13:18 and I don't have running shoes with me. And so it's hard for me to say I'm going to realistically go for a run. Well, at the very least, I should be able to go into the hallway and do 50 squats and at least say, you know what, I'm doing something. I feel such a sense of urgency for this goal that I have to start now. I cannot let this go another day to get going on this thing. The final part of the goal, the difficult, was actually the most counterintuitive piece of on this thing. The final part of the goal, the difficult, was actually the most counterintuitive piece of this whole thing. There was a theory of goal setting for many years that you want goals that are of moderate difficulty that, and this is where, you know, smart goals
Starting point is 00:13:57 really came from with the whole achievable realistic stuff, is that we don't want goals to push people too hard. But interestingly, what we found is the exact opposite. And there's actually a body of 40 years worth of research on difficulty in goal setting. And what it found was that we found the same thing, that when people's goals are difficult, their performance starts to elevate. That when you pick an easy goal, and you hear this with sports teams all the time, they play down to the level of their competition. Well, that tends to be true. And many of us perform down to the level
Starting point is 00:14:35 of whatever challenges we have that day. It's incredibly easy for somebody to kind of, you know, half sleepwalk their way through the day. I got six meetings and I go through them and I'm not, I'm not given a hundred percent in these six meetings. Then I got a few other to-dos I got to get done, but it's not really pushing the envelope. I'm not stretching myself here. But when people set goals that are outside of their comfort zone, and I'm not talking about you take somebody like me, who's a very, very slow runner, and all
Starting point is 00:15:06 of a sudden say, my goal is to run a four minute mile. Well, okay, that's physically not going to happen. But if I pick a goal that is going to push a bit outside of my comfort zone, not insane, but 20, 30% outside my comfort zone, Well, now what happens is it actually engages my brain more because it forces me to learn things. It forces me to activate my brain. It's not like driving to work in the morning where, you know, most of us are in a trance-like state on our daily commute. We're not paying attention to the cars around us. We want to be more like we're driving on a racetrack where, oh, yeah, I got to pay attention now.
Starting point is 00:15:48 This is we're moving faster than I'm normally driving on a normal road. I got to pay attention. I got to anticipate the turns. I've got to be aware of my surroundings. And that's how we want our goals to be, where we have to learn new things. If I want to, you know, for example, on your plans, for example, the, you know, you talk about, okay, we have to rethink the diet. Well, you know, when I read some of your articles, well, it's making me learn things. Well, I didn't know that before. Oh, I have to think
Starting point is 00:16:16 about this. I have to dig a little more scientifically into this. Oh, here's really how testosterone works in the body. Oh, I do need to understand the nuances of this. What's interesting is the more we engage our brains by having to learn new things, the more invested we become in the goals. And all of a sudden, the goals start to take up a bigger piece of our daily mental consciousness. And as a result, we end up giving more effort to the goal and our performance gets better. I didn't set out to pick a battle with smart goals per se. And in fact, you know, at the end of the day, I don't care much what kind of methodology people use as long as they answer the four questions that, you know, hard goals is all
Starting point is 00:17:01 about. If they can answer those four questions, the heartfelt, animated, required, and difficult, put it on to whatever form you want to, you know, get rid of achievable and realistic. But if you want to put it on a form that has, you know, SMT, just get rid of the A and the R at the top of it, totally fine. As long as you've really thought, or I guess maybe it depends how you personally perceive what is achievable and realistic. I mean, take Elon Musk, what he set out to do. Obviously, a part of him did believe it was achievable.
Starting point is 00:17:34 If he truly believed it wasn't achievable, he wouldn't have wasted his time with SpaceX or Tesla. But, yeah, I mean, I do agree with that. I would say if the average person is, if their definition for those words comes down to, like, you know, easy and comfortable, yeah, it's probably not very helpful. And that's the thing, and you make a great point, which is that, you know, for, let's say, pick a marathon goal. All right, well, if a real legit runner, an elite runner is setting a goal and they say, well, I want to run a three hour marathon. Well, no, come on. You can run it in two hours and 10 minutes. That should be pushing your envelope. Whereas for somebody else, five hours may be pushing their envelope. So it's very much a relative phenomenon that for us, It's very much a relative phenomenon that for us, for each of us, you know, for Elon Musk, yeah, all right. He had been one of the co-founders of PayPal. He was clearly not a neophyte when it came to starting, you know, monumentally disruptive businesses.
Starting point is 00:18:39 He had some idea what he was doing. But for somebody else, it may be opening up a deli. And that may be their version of being 20, 30% outside their comfort zone where there is some uncertainty. So yes, it's very much for each of us. We've really got to do some thinking about where is our comfort zone and how do we take ourselves half a step beyond that. is our comfort zone and how do we take ourselves half a step beyond that? And pretty much stay there for as long as possible. I think that's a skill or at least, if nothing else, you just have to have a high pain tolerance. The more goals that you want to juggle and the bigger the things that you want to do, I think the more, I mean, it's super
Starting point is 00:19:23 cliched, but it's true, right? The more comfortable you have to become just being uncomfortable. You have to spend 80% of your waking hours doing things that are kind of daunting and where you are very uncertain and you're not sure how ultimately it's going to go. And you're doing a lot of things that do not come easily necessarily. Even if it did come easily, what you're trying, the output you're trying to achieve does not come easily. Anyways, random commentary, just throwing that out there for people
Starting point is 00:19:51 that if you can, I think, you know, if we're using sports as pushing, pushing outside of your comfort zone, of course, there are corollaries to sports and weightlifting and whatever. And that's, take endurance sports in particular. I mean, that's more or less what
Starting point is 00:20:05 it comes down to at the elite level. The people that win are the people who can just suffer the most, essentially. Like the runners that win, the cyclists that win. And you can find a bunch of professional endurance athletes that say exactly that really is the guy or the girl that wins is the one who just doesn't stop, can just push through all the pain. And there's, I think, some similarities in goal achievement as well, especially if you're going to go for difficult goals. And most, especially if you're going to go for Elon Musk level goals. Yes. Well, and that's, it's an important point. And one of the things that keeps people going is that, you know, if you think about a mediocre goal, so, you know, okay, my goal today is let's pick something, you know, absurdly achievable. All right. I want to stay
Starting point is 00:20:52 below 2100 galleries today. Okay. I've just picked something nice and numerical and okay. Well, that's pretty easy and fine. I do that. Get to the end of the day. Yay. Woo hoo. I don't feel any, I do that, get to the end of the day. Yay. Woohoo. I don't feel any rush. There's nothing about achieving that goal because it's mediocre. I always tell people, listen, if your goal doesn't require a change to daily behavior, it's not really a goal. That's just daily activity. And the problem with that, with these kind of weak goals, is that I don't get the emotional payoff for that. Whereas if I set a hard goal, something that is going to push me, there is a bigger payoff for that. And that's one of the things that, you know, when you talk about the elite runners, the endurance athletes, for example, it's not that they're masochists. It's not that they look at and say,
Starting point is 00:21:45 you know, I want every day to be misery. It's that the payoff they get from the misery of the 30 mile run, it's the payoff for that is so significant that it ends up fueling the next long run that they go on. And that's the thing that a lot of people who, you know, set mediocre goals don't realize is when they achieve those goals, which are easy to do, obviously, there isn't a real rush that comes from it. And one of my tests is always, listen, if you make a list of the five or 10 biggest accomplishments you've had in your life, you want this next goal to be as big and as powerful and as prominent in your mind as those goals were. So if your biggest accomplishment, let's say physically was
Starting point is 00:22:41 running a marathon, well, then you know what? You want this next big goal that you set, you want it to be as prominent in your mind and your memory as that was. Because the payoff from that is going to stick with you for potentially forever. And you are going to need that to fuel the work that you're doing on a daily basis. You know, somebody who runs and never gets any better and never has any sense of accomplishment from it and every day is painful. Well, okay, yes, that's bordering on masochism. But when they're doing it and they say, you know what, I had a run or I ran that race
Starting point is 00:23:21 that I never thought I'd be able to do. And now here I am. And I crossed the finish line. Dang, that's going to keep me going. And now I want to do another one of those. And that's the kind of funny quirk you see of people who set these ridiculous goals is that once they do it, they often come back to do it again or do something bigger and do the next thing because they got such a rush that from that sense of accomplishment was so big that now it fuels their next endeavor. And that's, you know, looking at an Elon Musk, it was, well, okay, I had one monumental. That was,
Starting point is 00:23:57 boy, that PayPal thing, that was a rush. Now, what comes next? Or Bill Gates. All right, Microsoft. That was a rush. Well, he didn't now leave. He left Microsoft, but he didn't sit around and go, well, you know, now let's just kind of take it easy and eat bonbons on the couch. No, he said, you know what? Okay. I did Microsoft. That was, that was cool. That was, that was a rush. Now what else can I do? Oh, I know. Let's end poverty in the world. Okay. Let's go after that one. And you find with many of these really ambitious goal setters, whatever the discipline, is that they get kind of addicted to the sense of accomplishment. It's so big that they want to do it again and they don't let up.
Starting point is 00:24:41 Yeah. I mean, I think there's also something to be said for that people, I mean, we don't necessarily have to even say Elon Musk or Bill Gates, but just everyday people that are maybe, maybe you'd say they're overachievers of sorts, learn to really enjoy the process of striving for things kind of like, you know, what is it? Csikszentmihalyi, Csikszentmihalyi, I can't pronounce his last name, author of Flow, right? Where he talks about goals in the context of a flow state. And that obviously, if you are working toward a goal, you already have some of the prerequisites of flow there. And a lot of people find that that's why they enjoy, if we were to say work as activity with purpose, not necessarily what you get a paycheck for, but you have a goal that you're working toward.
Starting point is 00:25:28 And certain people, they find that the goal in the beginning justifies the effort, justifies getting going. But then in time, the effort justifies the goal where the effort is a means or really an end of itself because it puts them in that flow state. Achieving it is the feeling of triumph is fleeting regardless of what you've achieved. It's never as good to get to the summit as you picture it. At least that's been my experience regardless of what that summit is. But if you can find some meaning in the struggle along the way, I think that's for me, at least even a higher purpose for goals.
Starting point is 00:26:12 And it's not even so much about what the goal is. If it's simply like for me, again, speaking personally, I enjoy envisioning things in my mind in the future and making them a reality. So that could be, I could do a lot of different things, a lot of different types of work I could work very hard at just because I enjoy that process. It's not only health and fitness. That's not the only, in fact, in my life, health and fitness is important, but there are things that I actually care more about than health and fitness in terms of what's going on in the world. For example, there are a lot of things I could do if I weren't doing health and fitness. And then there could be random things that I could do simply because I think it'd be, Hey, it'd be cool to, if I could envision some future outcome,
Starting point is 00:26:57 that would be fun. And then, okay, so now the game is how do you conform present reality to what you see in your mind, right? Yes, exactly. And, you know, and it's interesting because when you talk about flow, one of the pieces of that is finding something that we're sort of on the edge of that incompetence, right? Where we're not fully there, but we, when we're learning, when we're stimulating the brain, when we're kind of on that edge, what I would talk about as difficult, then we talk about the edge of incompetence, we're sort of teetering on there. Where we have like one foot in the known and one foot in the unknown. Exactly. And what ends up happening oftentimes is that that starts to increase our, the more we learn, the more we kind of delve into it and we explore it and we go, well, this is actually, I'm learning some pretty cool stuff. There's other pieces of this. I enjoy it. We're actually also increasing our intrinsic motivation. motivation. And, you know, it's, it's hard after a while to find enough extrinsic rewards. You know, if I do the X, Y, Z, if I go through X, Y, Z workout, I get a treat. Well, you know, that,
Starting point is 00:28:12 that fades away pretty quickly, but. Yeah. I never, I never, I never liked that advice or, I mean, never even tried it myself. Cause it just seemed kind of nonsensical to actually literally reward yourself with little treats, like you're a dog or something. And that's the issue is that, you know, there's a ton of research that extrinsic motivation, those kinds of little treats, whatever, they're much less driving, have much less motivational force than an intrinsically motivated something, something that you actually develop a passion for. You want to learn it because, huh, this is pretty interesting. I actually like doing this. And oftentimes that when we're forcing ourselves to really dive deep into a topic, to really explore it, when we're on the edge of incompetence, but now we're getting competence, we're gaining competence,
Starting point is 00:29:03 we're gaining insight, that actually fuels our intrinsic motivation. And then it becomes kind of all consuming. And that's where we want to be with a goal, which, you know, it means that you're obviously not going to have 30 different hard goals over the course of a year. There's only, you may have, you know, 30 accomplishments or 30 mini goals that stem from this one big hard goal. But that's the other thing you tend to find is that there are these big goals. Yes, they have all sorts of little pieces that stem from them. But it's that when it's intrinsically motivated, there's only so many things that a person can be really engaged with fully and, you know, a better part of the day. So we might have a couple of those really big things throughout the year, but it's, it gives us focus. Yeah. I would say you have to have a very large appetite for effort and chaos to try to take on just even a handful of actual big goals and trying to work toward them at the same time. You have like the four burners theory, right? Save your health,
Starting point is 00:30:12 your work, your friends and family. And I find it personally, I mean, it takes a lot just to have big goals in just those areas. Just one or you know, one or two big things, maybe in each of those areas to work toward. It maxes me out in terms of, if nothing else, in terms of my time and energy. Yeah. And, you know, and one of the interesting things is going back to the intrinsic piece of this is that for each of us, our wheels, our balance, our four burners, they're not always going to be equally split. And for some of us, you know, work is much more all consuming. For others, it's the friend's piece. For others, it's the family or the help, whatever the pieces are. You know, for some people, things like spirituality become a very prominent piece of their lives. For others, it's non-existent. And it's part of this goal process,
Starting point is 00:31:06 interestingly, really forces us to think through which of those pieces really are important to me and which of these am I going to incorporate? Which am I going to prioritize? And if the work piece is a really big piece for me, well, you know, Einstein was fairly famous for having an almost singular focus. It did not have a superb relationship with his wife. It was fairly businesslike. Transactional. Very transactional. And yet, can we say the guy wasn't fulfilled?
Starting point is 00:31:41 Well, no, I think he had some pretty big hard goals and, you know, made a pretty big, made his own little dent in the universe. And for each of us, when we really do this kind of thinking we're talking about with our goals, what you set as your goals really reflects what you prioritize as a person and who you want to be. And that forces this deep thought about, well, you know, where do I? Is it health? Is it family? Is it work? What are the things that we really want to do? And when you can tie your goal to that who you are as a person, well, then this makes all the difference. It gives you that much more energy to go pursue this goal. a lot of it comes down to many people are out there wondering, like talk about passion, right? So they don't feel passionate about anything they never have. They have no idea what they could feel
Starting point is 00:32:51 passionate about. And they're just completely lost and confused on it, looking for something they could be passionate about. In my experience and in my opinion, I think the problem more is it's kind of like the person who's been in a string of bad relationships and still thinks it's like not them. They don't realize that they are the common denominator of all their broken relationships. And similarly, if you have somebody who has become a professional dilettante of sorts, who's dabbled in many things, but never really been able to get passionate, seems to me where that's more of a fault of the individual. If you have people out there like, what's his name? Mike Rowe, I believe, from the show Dirty Jobs. He had a good TED or TEDx talk that I think it was the big one, TED, that I'd recommend people look up. He talks about just some of the lessons he's learned on that show. If you have people that can wake up excited every day to run
Starting point is 00:33:45 a pig farm or make pottery out of cow poop, it raises questions like, how are they intrinsically motivated to do that? And it just seems that some people are, maybe it's a point of curiosity. They are able to, they want to engage in the world and engage with the world. Whereas other people are, again, is it a point of imagination or creativity or curiosity? I'm not sure, but it just seems other people more just want to consume. They just want to be, they're looking for what can make them happy, what can make them passionate, as opposed to how can they create happiness? How can they create passion wherever they are? What are your thoughts on that? Yeah, I think it's a great point. And it's funny, one of our research areas has been looking at
Starting point is 00:34:36 proactivity. And one of the things, you know, I heard a guy say almost exactly what you said a minute ago. He said to me, you know, I'm not sure where to go in my life. I'm kind of back on my heels, you know, trying to wait for something to get passionate about. And the phrase that kind of thinking just drives me batty. Because one of the things we found is that the people who have intrinsic motivation, there's nothing passive about it. They don't sit back and wait to get passionate about something. They're out there constantly doing stuff. And even the more stuff they do, there's a couple of things. One, the more stuff they do, the more chances they have, the more areas of exposure they have to find something
Starting point is 00:35:23 that really flips the switch for them. That's one. Two, though, is, and we see this even when we're surveying employees and organizations, that the most engaged employees, the happiest employees are those that say, you know what, I'm able to find something interesting in every task I do. Yes, it's not always some tasks are worse than others. Some parts of this stink and I don't like doing them. But you know what? I'm able to turn my brain on and find something interesting. What's something new about this? What's something I didn't know before? And looking at... Or maybe a better way to do it, right? Like what's a faster, more efficient way I can do this boring stuff in Excel? Exactly.
Starting point is 00:36:09 And, you know, whether it's making pottery out of, you know, cow poop, or it's doing the boring task in Excel, maybe there's a better way to do it. Maybe if I think about it a little bit, maybe this doesn't have to be the world's worst activity ever. And it's the willingness to look at a task and say, I'm going to reframe this a little bit rather than using a lot of negative speak. And I'm going to say this always things. This is just awful.
Starting point is 00:36:37 And going into it with a defeatist attitude, if we actually force ourselves to say, you know what, I'm going to find one thing. If we actually force ourselves to say, you know what, I'm going to find one thing. I know probably this is not going to be my favorite activity ever, but I am going to go in here and find one thing that either I think is interesting or that I didn't know before or that I can find a better way to do it. I'm going to find some kind of efficiency. If I go into it to look for that one thing, I'm going to start to force myself to look at the world a little bit differently and get more interested in other things. The other wrinkle in this, of course, is that, and this is sometimes there are people that take the intrinsic motivation a step too far, and they frame it so much that if you're not in love with it, then it can't be a thing that motivates you. You have to be in love with the thing you do. I remember reading one of
Starting point is 00:37:33 the big books on happiness, and the author was describing a woman who loved literature. And she loved literature so much that she decided to go get her doctorate in literature. Well, she goes to grad school and the work is so intense that she finds that her love of literature is fading because now she has to do so much of it and such hard work that she says, well, this is no longer interesting to me. And, you know, I look at that and I say, well, the problem with this is that everything, even if you are passionate about something, and this goes back to an earlier point you made about the willingness to suffer through the tough times, is that there's nothing you're going to love to do. You may love weightlifting, but you know what? There are going to be days where the last thing you want to do is roll out of bed, go to the gym and lift weights until you break a sweat. It's that may be the least appealing thing in the world on any given day. Just because
Starting point is 00:38:32 you're passionate about something does not mean it's always going to be fun. And that's where, you know, sometimes I'll see people take the intrinsic motivation so far that they've forgotten that, well, yeah, you're supposed to have a deep emotional connection to it, but that doesn't mean you don't have to go work. You think that every endurance athlete loved every 30-mile run they were on? No, of course not. And it's sort of a balance act. We have to go into these tasks, go into this work to really find something interesting that we're passionate about, And at the same time, accept that we're there are going to be days where we're going to need that passion, not to make it always fun, but we're going to need that passion to push ourselves through some of those tough days where it's just the last thing in the world we want to do is go lift weights or go for that run or do that Excel spreadsheet. But we're doing it in service of this bigger, more important thing. Yeah. I think leaning on passion too much, almost just
Starting point is 00:39:34 it becomes procrastination. It becomes just an excuse to not do the work. Yes. Yes. And that's that the people that say, I'm, I'm waiting for something to get passionate about. I'm waiting to be inspired. Like, okay, you're waiting a while. Exactly. Because at the end of the day, the only person that's going to really inspire you is, is you. And you have to be out there looking for that thing. What's something that you can get enough mental energy invested into that you can use it to propel yourself to bigger and better things? And it may not instantly just fall into your lap. It may take a while and may take work to go dig for that. Absolutely. Speaking of procrastination, what are your thoughts on that? How do we get better at not procrastinating? So one of the things that we found works well is to break your hard goal, whatever that kind of big thing is that you're going for. If you break
Starting point is 00:40:39 that into bite-sized chunks. So I'll just go back to the marathon because it's an easy example. into bite-sized chunks. So I'll just go back to the marathon because it's an easy example. If I say, I want to run a marathon 12 months from now. All right, I know I need to be able to achieve 26.2 miles 12 months from now. So I break that in half and I ask myself, all right, what do I need to be running six months from now in order to stay on track for that 12 months target? So let's say I say, all right, I need to be able to run 10 miles six months from now, and that'll keep me on track. For me, the first 10 miles is the hardest.
Starting point is 00:41:11 The next 16 actually flow pretty easily from there. So then I break that in half again, and I say, all right, where do I need to be three months from now in order to be on track to hit my 10 miles at the end of six months and my 26 miles at the end of six months and my 26 miles at the end of 12 months. And I keep breaking it down until I can answer the question, what's the one thing I can do today that is going to put me on track to achieving five miles at the
Starting point is 00:41:40 end of the next three months and 10 miles at the end of the next six months and 26 miles at the end of the next three months and 10 miles at the end of the next six months and 26 miles at the end of the next 12 months. And whatever that is, maybe it's go for a mile run today. Maybe it's do 50 squats on the hallway, whatever that thing is. The critical element that we found distinguishes a lot of effective goal setters from others is that they always have something that they can do today that is going to enable them to say, yep, today was a successful day. I took a step. I don't have to run 26 miles today. That's not the goal.
Starting point is 00:42:15 The goal is 26 miles 12 months from now. But I need to do something today in order to keep the pressure on and keep myself on track. And when you get in that habit, the single best exercise that I see people do is there's a natural tendency in this day and age for people when they wake up in the morning, first thing they do is they check their email, they go on their phone, they go through social media. And what's happening when they do all of that is they're essentially, and I know it
Starting point is 00:42:46 seems like I'm overstating this, but they're essentially giving up control of their day to the world around them. They're saying to people in their email, they're saying to people on social, well, let me see what's going on with you all and what you've sent to me so I know how to feel. Whereas the most effective people we see are the ones that say, you know what, I'm not going to turn on my phone just yet. Before I do anything else, I'm going to sit down for five minutes, maybe with a cup of coffee. And I'm going to ask myself one question. What's the one thing I need to accomplish today for this to be a successful day? And before I think about email or chat or whatever it is I normally check, before I do any of
Starting point is 00:43:25 that, I'm going to take control of my day. What's the one thing I need to accomplish today for this to be a successful day? And then I'm going to make sure that no matter what else happens today, I do that thing. Whatever that thing is, I'm going to get that done. And if they do that, what ends up happening is they get a greater sense of accomplishment at the end of the day. I mean, we've all left the office at the end of the day or finished our workday and looked at ourselves and gone, you know, I know I did work today.
Starting point is 00:43:57 Like I broke a sweat. I did whatever. But did I actually accomplish anything? Well, the thing we see amongst the most successful people, regardless of their particular profession or endeavor, is that they don't have that feeling. Because even if it was only one thing they did today, they did that one really important thing. And that's what drives them. And that becomes the key to really overcoming procrastination is if you stare at a to-do list of 50 things, well, yeah, it's going to be pretty easy to procrastinate. But not all of those 50 things
Starting point is 00:44:31 are particularly important. There's usually one thing that for this day to be successful, we got to get that one thing done. And if we do that, you know what? We're going to be in great shape for the rest of the day. And that goal, that 26 miles, that's going to take care of itself. We do enough squats and enough one mile runs that turn into three mile runs that turn into eight mile runs. Eventually, yeah, we're going to hit that 26.2 miles, but it's not so much the 26.2 as it is finding that one thing to do today that's going to drive us. Yeah. And just to that point, I highly recommend anybody listening to read the book, The One Thing, if you haven't. It's very much about that. It has some other good advice as well. But no, I operate in the same way. Usually, it's more than one thing for me. But
Starting point is 00:45:16 there are, let's say, three to five things every day that I'm like, I need to make sure that these things get done. And yeah, sometimes other stuff gets in the way. There are urgent things that need to be addressed and that just is what it is. If you know how it is, you run a business, sometimes your days are not your own, but for the most part, yeah, sticking to that operating basis and then making those things the priority, of course, doing those first. So if I am going to be pulled off into other things, hopefully I'll at least have some or all of the one things done before I go off into other directions. Well, and that's really, you hit a huge point, which is that, yeah, even if your day goes
Starting point is 00:45:57 completely haywire, if you've at least made a dent in those couple of big things, well, then you've actually got some space. Most of us have a little bit of space in the rest of our day that, yeah, I can go where there can be some fires that need putting out and there can go some little haywire things or some cool opportunities, whatever. But if we can focus our day first and foremost, you know, not on the emails, not on the other stuff, but really on focusing on what are our goals and do one or two things in that in service of that. Yeah. Then even if the rest of the day goes a little bit haywire, you can still leave the day and the day thinking, you know what?
Starting point is 00:46:36 Yeah, it got a little crazy there towards the end, but I got some big things done today and I'm still on track. I'm not falling behind. I'm still on par, on pace to go hit my big goal. And just that, feeling that sense of control, that internal locus of control, that I control my destiny, there's always something we control. And even finding an hour a day to exert that control becomes a powerful thing. Absolutely. to exert that control becomes a powerful thing. Absolutely. Hey, quickly, before we carry on,
Starting point is 00:47:12 if you are liking my podcast, would you please help spread the word about it? Because no amount of marketing or advertising gimmicks can match the power of word of mouth. So if you are enjoying this episode and you think of someone else who might enjoy it as well, please do tell them about it. It really helps me. And if you are going to post about it on social media, definitely tag me so I can say thank you. You can find me on Instagram at Muscle for Life Fitness, Twitter at Muscle for Life, and Facebook at Muscle for Life Fitness.
Starting point is 00:47:44 Twitter at Muscle for Life and Facebook at Muscle for Life Fitness. You speak in the book about how we tend to value the present more than we do the future. And you talk about discount rate in terms of procrastination. Can you explain a little bit about that? Sure. So one of the things that happens is that we often do a poor job of kind of thinking about what we're going to need in the future. So we discount the future heavily. And so it's, well, you know, I'll eat the chocolate cake now. It's not that big a deal. And, you know, this isn't going to have that big an impact on the future. And, you know, I can't see the future that clearly anyway.
Starting point is 00:48:23 So I got, I got loads of time. The future is just, it's fuzzy. And it's sort of like, you know, in, in, if we use a financial example, if somebody gave us a hundred dollars now versus $120 a year from now, well, yeah, okay. I'll take the, I'll take the a hundred dollars now. And that the gap between the a hundred dollars now and whatever it would take to make you take the future amount a year from now, that's the discount rate. So one of the reasons that people engage in bad behaviors is that they don't think clearly about what this means for the future. They say, ah, you know, the future, I'm discounting that so heavily. You know, it would take me $400 a year from now
Starting point is 00:49:10 to offset the $100 now. And one of the things that we find is that, A, and this is one of the reasons why financial services companies are starting little bits at a time, much slower than I would like. But they find that if they can kind of force people into saving a little bit, that, you know, the save more now philosophy that, you know, listen,
Starting point is 00:49:36 I'm going to take away some of the, you're going to get a raise a year from now, but I'll make you a deal. Rather than giving you that raise and money, I'm going to put that into a savings account for you. And people are much more likely to say, all right, yeah, sure. You can put my future raise in a savings account for me, a retirement account, because I don't value the future all that highly anyways. You know, let me go do some bad behaviors now, eat the chocolate cake and follow that with a glass of scotch and a cigarette because the future, who knows? It's a future is not that important.
Starting point is 00:50:08 I mean, that's the whole that's the whole nudge argument. The book who wrote that the book nudge the soft paternalism. How much do we want in this case? It'd be, I guess, the government in it, but also companies to do what they feel is or to limit our options to what they feel in a way that they feel is best for us um anyways it's a whole nother discussion but that's that's an ongoing discussion and there are valid i think arguments to be made on both sides oh absolutely and and one of the things we found is if you can sort of do some of this to yourself uh you know, you can sort of put little nudges in place that require you to take some actions now and value the present. And this goes back to the
Starting point is 00:50:54 animating part of goal setting. One of the reasons that people who are good goal setters, they tend to create such vivid pictures of what they want to achieve in the future is it's a way of making the future feel closer. It's a way of making the future feel more here and now. Yeah, literally more real, I think. I think there's something to be said for that where you come across it. Take someone like Nikola Tesla, right, who had an incredible imagination where he could, he could build machines in his mind that he said looked just as real as anything else. And he would build these machines until they worked in his mind until he actually saw them working in front of him.
Starting point is 00:51:36 And then he knew what to do. Like then he would just go through the motions, uh, actually in the physical universe of what he, what he, uh, architected in his mind. I think that's an extreme example. But yeah, I agree that, and again, I've come across this with a number of people, especially high achiever types that have very vivid imaginations and what they envision to them is very real. They can see it in its details and they can see how it works. And yes, it's not there yet, but that doesn't discourage them at all. In their mind, it's already done. Now they just have to go through the motions of putting it here in reality. And that's almost feels like to them, it just feels mechanical. At least half of the work, so to speak, is already
Starting point is 00:52:23 done. They can already see it. They see, they know how it works. They know how it all comes together. Now they just have to do it. Exactly. And that's a big part of this. I did an exercise with a group of managers one time, and I said, I want you to imagine that you've just been given $250,000 tax-free in your retirement account. What would you do with that? And there were people, we divided them up through the room and one group, we asked them to just draw a picture of, you know, what would you do if you had two hundred and fifty thousand dollars tax free in your retirement account? What would that mean to you? We wanted to make the number high, but not so high that they would say, I'd give the middle finger to my boss and quit my job.
Starting point is 00:53:04 the number high, but not so high that they would say, I'd give the middle finger to my boss and quit my job. Like that's not an allowable answer. So the other half, we said, well, just write down what you would do. And it was funny that when the people who really drew out the pictures, they really gave a deep thought what they would do with the money. We then tracked their retirement savings habits over the next eight months. And the people who had drawn a vivid picture, like, you know what, I'm going to take a three weeks off and I'm going to spend that with my grandkids. Or I'm going to go, you know what, I am going to invest in that little place sitting by the ocean. I'm going to, whatever it was, their thing was.
Starting point is 00:53:41 Over the next eight months, they ended up saving anywhere from 30 to 50% more. They gave up the Starbucks. They started to put a little more into the retirement account than the people who didn't go through that real visual exercise. And the big kind of aha about this wasn't that drawing a picture or doing anything like that is magical. It's rather that the people who sit down and intensely figure out what they would do with that money. Money is nice, but money is not money is a means to an end. If you can make people think about what is the end? Well, that's now the thing that gets them motivated and makes them think about how their present activity is impacting this future state.
Starting point is 00:54:26 And that future state, like in your Tesla example, feels a lot more real. And that was kind of the big aha of that study. It's, you know, drawing a picture, fine, whatever. If you don't think about it, it's not going to help you. But if you give deep thought to what does that future actually look like? Well, now you're actually going to want to go do it. You're going to be a lot more invested in going after it. Yeah. I'd say create it to the point where you feel excited about it, right? Like in for some people that might require more details or less, I think it probably just varies individual to
Starting point is 00:55:00 individual. Like in my case, I don't go into a great amount of detail in terms of what am I envisioning? It's more conceptual to me where I'm like, once I have the concept and I really feel like, yes, that's a thing. I want that. That's enough for me. It may or may not include, you know, the color of the, I mean, I'm not really into big into material things, but it may or may not include the title of the book. But, you know, I have an idea for a book and I really see how this could fit in and how it can work and how I can make it very successful. That for me is enough, you know. Exactly. And it's an important point. You flesh it out to the point where you get that emotional attachment to it. When you're emotional enough about it, that it's influencing your behavior. Yeah. It could be a stick figure. It could be a
Starting point is 00:55:50 book title. It could be whatever, or it could be, you know, Da Vinci, whatever it takes. That's the, that's the exercise. And that's exactly right. That's the litmus test. I like it. So let's talk about creating a sense of urgency because that, of course, is, you know, whatever necessity levels, the mother of all invention. Right. And that's something that I've always been cognizant of and tried to improve is that's one of the things is improving my is increasing my and maintaining a sense of urgency and resisting the lure of complacency.
Starting point is 00:56:27 And of course, this is a huge part of accomplishing anything, right? Yes, exactly. And that's where when it comes to urgency, you know, there's a number of things. Part of it is we just have to realize first that this procrastination thing is a very big danger, that this is one of the biggest risks we face in goals is saying, I'm going to start it tomorrow. So a couple of things. Number one, I would say it's almost in life, right? Because you do that enough and eventually you wake up one day and you wonder, how did I get why? I had a very different idea of where I would be at this point in my life or what I would have to show for myself or, you know, things that I can be proud of or whatever.
Starting point is 00:57:13 And I have nothing. That's where it goes. Exactly. And so part of it is, you know, to your point, it's we need something that we can get going on today. And this goes back to what we were talking about with sort of that passive versus proactive, I'm going to go find something. And one of the big hurdles and, well, hurdle, but also a differentiator between the effective
Starting point is 00:57:38 goal setters or the high achievers in general versus everybody else is the willingness to say, there's something I'm going to do today. It doesn't have to be perfect, but I am going to make some progress today. And that technique I mentioned, that cutting in half technique, that I'm going to take the 26 miles,
Starting point is 00:57:57 break that in half, six months. Okay, break that in half, three months, break that in half, one month, break that down to a week, break that down to today. Being able to find that one thing that I'm going to accomplish today becomes absolutely critical because when you get, and this is so important when it comes to goal setting, if you give up the day, if you don't have one thing that you can do today to start the goal process, it starts to feed into that procrastination.
Starting point is 00:58:28 Well, I'm going to start it tomorrow. Today, I'm just going to plan. Well, if we don't make that a thing, if we don't write it down. Or it doesn't even go there. Or it's like, I don't know what to do. Yeah, exactly. And that's where when somebody is kind of at a loss for what, you know, I don't have any goals. There's nothing I want to do.
Starting point is 00:58:48 Well, then we have kind of a deeper issue, which is step one is we got to take everything we're currently doing to make an inventory of everything we're presently doing in our lives. Okay, well, I pick the kids up and then I go do this. I maybe do a little workout and then I go to my office. All right, well, we need to go through everything we're doing right now and pick one of those areas of all of these areas. Which do you dislike the least?
Starting point is 00:59:13 All right, let's start there. And it honestly takes sometimes a ratcheting down price. We have to just interrogate it and dissect it and dissect it and dissect it until we can say, listen, this is the part of my life I dislike the least. So what can I do? All right, well, let's pick maybe it's a piece of work that we're presently doing that. OK, what could we do as a goal that would be 20, 30 percent better than we're doing right now? And the interesting thing is you may end up or even how can how can you do more of the the things that you like and how about less of the things that you don't like? Is that possible?
Starting point is 00:59:50 Yeah. I think of job crafting. Have you gone through that workbook before? Yes. Yep. Absolutely. Anybody listening, if any of that, what we're talking about right now, if any of that resonates with you, check out job crafting. It's probably jobcrafting.com.
Starting point is 01:00:03 A good little exercise to go through that can help with exactly what we're talking about. Yes, exactly. So what are those pieces that if I could give up a couple of pieces from my current job or three things that are two things that I'd like to do more of? All right. Well, my first hard goal may actually be somewhat pedestrian. It's not going to be climbing Mount Everest. If I don't have any passion for some big thing, well, I've got to start somewhere. And developing a habit of goal setting that, you know what, over the next three months,
Starting point is 01:00:36 I'm going to develop two other people on my team and I'm going to delegate these four activities to them. And that is going to be my focus. I'm going to set this as a goal. I'm going to get rid of this work because if I can get rid of these four tasks, this is going to enable me to spend more time on these two things that I really do like. Perfect. That now starts to build a habit of goal setting. And that's, you know, one of the risks. When I wrote Hard Goals, one of the risks of it was, well, what if there are people that look at this and say, I don't want to do a hard goal. I mean, I don't have anything. There's nothing big.
Starting point is 01:01:13 I don't want to go be Steve Jobs. I don't want to go climb Mount Everest. I don't want to do that stuff. Well, the reality is that, you know, and you mentioned this earlier, hard is going to be relative. You mentioned this earlier, hard is going to be relative. What may be hard for the person who climbs Mount Everest is different than for those of us that aren't going to climb Mount Everest. It is relative, and we do have to start somewhere because we can develop that habit of goal setting and goal achievement, more importantly. then what ends up happening is the goals i set next year they may not be i want to delegate for activities now it may be i'm going to go get that promotion or it may be i want to go take on this new kind of work or i want to go get this degree it may be something much bigger but we're not going to get there if we're stuck in that in-between place where i don't even know
Starting point is 01:02:01 where to start yeah and probably i mean it's's pretty natural. I've seen it many times working with many, many people over the years where it starts with, with personal fitness, it starts with getting in shape and then they, they gain, it's probably just comes down to gaining confidence and self-efficacy. And then they go, Oh, well, I got my, I got my body in, into a good place. Maybe I can like reach out into this other area of my life, into my work and get that into a better place. Oh, look at that. It's pretty much the same process. I just learned some basic, simple principles and I just execute well on those over and over and things get better. Huh? Maybe I could make my relationships better. Oh, look at that. Like here are three simple things that you just do these things. Well, all of a sudden your relationship is better. So,
Starting point is 01:02:41 you know, I've seen that many, many times. Yes, absolutely. And that is very much the part that, you know, focus on the things that we can control. And it's one of the reasons why fitness becomes such a good place to start when it comes to getting comfortable with the idea of goal setting and the practice of goal setting is that it's something over which we actually do have, relative to everything else in our life, it's the area we have the most control. And it's a wonderful place for that because the more you start with an area over which you do have some control, the better off you're going to be. You're going to feel that, you know, the Bandura efficacy, you're going to get that sense of confidence that, yeah, I can achieve things.
Starting point is 01:03:27 And the more that happens, it just feeds everything else. Absolutely. So what are a few ways that people can increase their sense of urgency? Because a lot of people know that. They know that if push came to shove, if they were pushed to the wall, they wouldn't die on the hill that they're stuck on to mix expressions. That they know that, yeah, they are kind of just procrastinating. They just don't feel like they wanted enough. And if they really wanted it, at least they tell themselves that they could do it if they really wanted it. Now, they're not doing it and they say it's
Starting point is 01:04:01 because they don't really want it. But I'm sure you've come across this a lot. How might these people escape that trap and increase their sense of necessity, increase their sense of urgency. So they feel driven to do the things that they feel they should do. Yeah. So one is to take their goal and find one activity that they can begin today. Right. So that's kind of like the getting things done, right, David Allen? Get it down to the next action. Exactly. A second thing is to go back and revisit the heartfelt piece of this.
Starting point is 01:04:37 Ask that question, why do I want to do this in the first place? But not just from a positive point of view. want to do this in the first place, but not just from a positive point of view. Ask it from a negative point of view in that what happens if I don't start this? Who suffers if I don't start this goal? And one of the things that I've found works a lot is it's easy. People are willing to sacrifice themselves. They'll say, if I don't do this, fine, I'm going to still be fat and I may die of a heart attack, but I kind of discount the future anyway. So who really cares? That's- Oh, I'm an outlier, so it's not going to happen to me. Exactly. It's all that wonderful cognitive dissonance, right? And so that's one thing.
Starting point is 01:05:20 But when we ask it from the negative, who else besides me is going to suffer if I don't do this thing? What happens is it starts to put a little extra pressure on us emotionally to say, well, okay, I guess I'm going to be, yes, I don't care if I have a heart attack, but my kids might care if I have a heart attack. And I guess- Hopefully, hopefully. my kids might care if I have a heart attack. And I guess hopefully, I would be kind of a selfish jerk if I don't go do this thing to, you know, go fix this issue and, you know, do something just to start today. And sometimes in for somebody that is really suffering from an urgency problem, it requires going back to the beginning of the goal. Why do I care? But
Starting point is 01:06:06 not just what is it going to do for me, but who suffers if I don't get this thing done? The third thing then is when you're creating that animated picture, that deep picture, sometimes going through the whole exercise again. I find when people are really suffering from a, you know, the procrastination, part of it is, I don't know, I'm stuck. I haven't broken this down into bite-sized chunks. I don't have my one thing to do today, my next action. Sometimes it is, I don't have enough emotional attachment. And sometimes I just haven't thought it through clearly enough. And sometimes going back to the original picture when I crafted, okay, what is this thing? What does this thing actually look like? I find that sometimes we're dealing with a sales organization
Starting point is 01:06:57 where a company with about a thousand salespeople and about every year, about 24, 25% of them would hit this big target. So they called it making trip. So if you hit this big number, and they were a tech company, if you hit this big number, then you got to go, your big reward was you got to go on this trip. All right. So we looked at the people who were making the trip every year. So they get to go to Jamaica for the big sales. Yeah, you hit your multimmillion dollar target. And one of the things that we found was that the majority of people who hit the trip had a picture of the location sitting on their desk. Now, I looked at it and said, okay, well, this is kind of cheesy, right? I mean, it's just a picture. So yes, trip is Jamaica. And great, you put a picture of Jamaica taped to your computer monitor. Feels kind of hokey. But what is it about that that was helpful? Well, what it people who don't ended up being about two cold calls a day.
Starting point is 01:08:08 So I'm really down to the level now because that adds up, right? I mean, that's hundreds of cold calls extra that these salespeople were making that the lower performers weren't. But if you broke it out, it was essentially two extra cold calls a day. And what they found was that just having that little picture of Jamaica or wherever sitting on their desk provided just enough motivation to when it hit 430 and they were starting to think about heading home for the day, these salespeople would go, you know, two more calls, two more calls isn't going to kill me. It's not the end of the world here. It's just
Starting point is 01:08:41 two things are going to make the difference. And lo and behold, you start to add that up over the course of a year. And that becomes the, you know, the difference between selling 5 million and selling 2 million. So one of the exercises is that when you know your emotional attachment, you've maybe scared yourself a little bit that, okay, I got to do this. There's somebody else who needs to go to that needs me to do this thing. I go back to my picture and maybe I end up sticking it on my desk and I'm not sticking it on my desk because I necessarily want to say Jamaica, Jamaica, Jamaica, but because I want to connect Jamaica to two cold calls. And that's how we kind of bridge the gap between the picture part of this and the what's my one activity for today. If I can connect those two things, what we often find is
Starting point is 01:09:34 that the difference between hitting your big goal at the end of the year and not hitting it really boils down to like a couple of little behaviors throughout the course of the day. It's not that, you know, Warren Buffett's days are a million percent better than everybody else's. They're 5%. They're 10% better than everybody else's. It's just that you do that long enough and you keep at it long enough. Well, eventually those, you know, 10% differences every day turn into, it's like compound interest huge benefit down the road but getting people to just do the little extra bit today well that's the that's the key make those two extra cold calls today and it pays off down the road absolutely what about minimizing your
Starting point is 01:10:16 costs how does that play into sense of urgency and increasing it yeah so one of the things that that comes up with goals is that people think it's going to take a lot. They think it's going to be painful. And they think that the cost of doing this goal, I'm going to suffer so much if I have to go this goal, this is going to be so painful to lose this weight. You're asking me to give up everything that ever tasted good in my life. And I'm just going to eat, you know, cauliflower and water for the rest of my days. And they tend to put in their mind, they tend to blow up how painful it's actually going to be to achieve these goals. And one of the things that
Starting point is 01:10:59 we found with people is that when they can start to minimize those costs, and it's not by saying, well, you know, maybe make cauliflower taste good. It's by saying, listen, it's actually not going to be that bad. If we don't catastrophize the goal, if we don't say I'm never going to be able to eat anything except cauliflower and water for the rest of my life, maybe the costs aren't really going to be that bad. What's the one change I have to make today? Well, I want to turn down the chocolate cake, but I don't want to view that as a negative. I don't want to view it as I'm losing something. I'm paying a price. Instead, I want to look at every quote unquote sacrifice I make in order to achieve this goal, I want to reframe that as
Starting point is 01:11:45 a positive. Well, instead of giving up chocolate cake, maybe what I did is I took a positive eating step, I just fueled my body with something that is going to give it more energy than chocolate cake would. And by reframing some of the things that we do, you know, in fitness, for example, okay, I know I'm going to have to exercise. Well, maybe I don't view this as a painful hour out of my day that's just going to hurt so much. Maybe I instead view this as a chance to wake up my body and make it operate at a higher level of productivity for the rest of the day.
Starting point is 01:12:24 Maybe I view this as, you know what? Yeah, I'm going to sweat. I'm going to get some of those toxins out of my system, and I'm going to make my skin look a little better by reframing some of the things that we often view as negatives. And I know sometimes people say, oh, it sounds hokey. I'm just changing the language. It's all semantics. Well, yes, it is. But semantics tend to be really, really important. And if we can, there's a lot of research on that point alone that, you know, some people are able to reframe stress in a positive light. And not only do you see psychological differences as people, you actually see physiological
Starting point is 01:13:04 differences in how they respond to stresses, people that view stresses as challenges, positively, versus, you know, destructive forces respond physically different to the stress, they produce more DHEA, which which counteracts the effects of cortisol, which, of course, is one of the physiologically speaking, one of the problems with ongoing acute stress, right? Is you just have chronically elevated cortisol levels and that just kind of wreaks havoc in the body. But yeah, it's not hokey at all. At this point, I'd say it's actually scientific.
Starting point is 01:13:37 Well, and that's exactly the point that the people that resist this, it's, you know, one of the reasons they're struggling with their goals is they're unwilling to do some of these steps. And the truth is that it sometimes is as simple as forcing ourselves to do it. Even if we roll our eyes and go, well, it's just semantics. Well, to your point, yeah, it's actually scientific. There's evidence that this stuff actually works, but we have to be willing to take that very first step and look at this and say, you know what? This isn't a suffering. This isn't a giving up.
Starting point is 01:14:14 This is a getting. How am I not giving up? I'm not giving up the chocolate cake. What am I getting? Well, I'm getting control. I am going to say, you know what? I'm not going to let flour and sugar control my day. Dang it. I am taking control of my destiny here. Look at my willpower. And if I can give myself a little mental or even physical high five before I go to bed,
Starting point is 01:14:38 well, you know what? I've just taken one big step that a lot of people haven't taken. And this becomes an important part of really minimizing the cost, seeing whether it's fitness, dieting, whether it's delegating at work, whatever it is, viewing it not as a punishment, not as something where we're paying a price, but rather reframing it as a benefit goes a long way to helping us view our goals much more positively. And that just gives us the motivation. Well said. Well said. You know, it's funny. I just think of conversations like this and I'd say the self-development kind of personal growth space in general and wonder, why isn't this stuff taught in school? growth space in general and wonder, why isn't this stuff taught in school? Instead, we're taught to memorize a lot of pointless stuff in the end. We're taught to pass tests. That's the majority of
Starting point is 01:15:33 schooling for most people, which means absolutely nothing in the real world, and especially in today's world. Whereas stuff like this is incredibly important and is in many ways going to determine the type of life that you have and the type of person that you become, which is going to affect more than just you. It's going to affect everyone that comes into contact with you. And if we're talking health, for example, those effects can ripple out to everyone in society. If we just look at in healthcare costs alone, it's just odd. It's just odd. It's almost like our school system, which has its roots back in the turn of the century, industrial revolution. It was made to create little compliant factory
Starting point is 01:16:16 workers and remove people's capacity for imagination and independent thinking and critical analysis. It's defer to authority. When the bell rings, do this. When you're told to do that, do this or do that. And when you're told to think this, make sure you think that. Well, it's funny because going back to where our conversation started with the whole idea of where were smart goals created, it's very much the same thing. The whole idea of create goals that color within the lines, it's very much what we're
Starting point is 01:16:49 doing in the school system. They, you know, goal setting. I mean, even, heck, look at something like business school. Business school teaches everything except, well, how to get ahead in an organization, but also they don't teach sales, which is fascinating because a large portion of any workforce is going to do selling in one form or another. And yet it's the one discipline that they actually don't teach. And you look at schools, they don't teach goal setting. They don't teach stress management there.
Starting point is 01:17:22 You know, it's it's instead it is the color within the lines. It's the very controllable, easy to teach stuff. And that's very much a problem, which is why you see so many people struggle with this. Even from the fitness side, yeah, we do gym class like it's a perfunctory little thing, but are we really teaching life skills for lifelong health, or are we just getting the kids out of the classroom so the other teachers can have a coffee break for 30 minutes? And it makes it harder to learn this stuff as an adult, especially if you have been taught a bunch of, whether it's explicitly or implicitly, you've been molded to fit, molded in a very specific way. And now you're trying to unlearn different patterns of thought and behavior that
Starting point is 01:18:14 can feel almost hardwired. It would be much easier to learn this stuff when you're nine years old than when you're 29 years old. And up until that point, all you had done is really towed the line and did what you were told to do, thought what you were told to thought. And then you show up to life and you're wondering, so wait a minute, what do I do now? How does this, this doesn't, this isn't exactly conforming to what I was told it was going to be like. I'm, I can memorize things and pass tests. Where do I get paid for that? What do I do? Yeah, exactly. Anyways, that's another discussion. But that's everything I had for you. So I really appreciate
Starting point is 01:18:56 you taking the time. If you want to let everybody know about your book, where can they find it? And if you have another project coming up, where can they find you and your work? You know, where you, this is, this is, you're now on the soapbox. Sure. So you can always find our work at leadershipiq.com and you can find the book Hard Goals there. There's also on that website, the leadershipiq.com. If you go to the far right tab on our homepage, it says quizzes and research. And if you go under there, you'll actually find a number of our studies on goal setting. You'll find some quizzes on goal setting to see if your goal setting is up to snuff and consistent with everything we've been talking about today. And so lots of kind of great free resources there
Starting point is 01:19:42 that you can play both with goal setting and then with some of our other work, too. My next book coming out in about a month or so is on leadership styles. So one of the things we find is that there are leaders that are more likely to set those kind of hard, audacious goals than others are. And it does it does impact goal setting is a critical part of what leaders do. Leaders who set big goals tend to get bigger performance. Now, sometimes you get the jerky leaders who go too far over the edge, but goal setting is one of those questions you have to answer, not just for yourself, but if you're ever in a leadership position, to answer, not just for yourself, but if you're ever in a leadership position, whether it's,
Starting point is 01:20:31 you know, life, church, PTA, whatever, it's a big question you have to answer. Do I want to create goals that are going to challenge and push and help people grow and develop? And if you answer that the right way, it tends to impact your abilities as a leader too. I agree. I'm looking forward to it. Thanks again, Mark. I appreciate you taking the time. This is a great discussion. I think my people are going to really like it. This is the kind of stuff they've been asking for. So here you go. Awesome. Well, listen, I had a blast talking to you. So thanks for having me. Hey there, it is Mike again. I hope you enjoyed this episode and found it interesting and helpful. And if you did, and don't mind doing me a favor and want to help
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Starting point is 01:21:45 everything myself and I'm always looking for constructive feedback, so please do reach out. All right, that's it. Thanks again for listening to this episode and I hope to hear from you soon. And lastly, this episode is brought to you by me. Seriously though, I'm not big on promoting stuff that I don't personally use and believe in. so instead I'm going to just quickly tell you about something of mine. Specifically, my 100% natural fat loss supplement, Phoenix. It has sold over 100,000 bottles in the last several years, and it helps you lose fat faster in three ways. One, it increases your metabolic rate. Two, it amplifies the power of fat burning chemicals produced by your body. And three, it increases the feeling of fullness from food. In short,
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