My First Million - #169 - How One Man Started 5, Billion Dollar Companies, Dan Gilbert's Empire, & Talking With Warren Buffett
Episode Date: April 9, 2021Want to be featured in a future episode? Drop your question/comment/criticism/love here: https://www.mfmpod.com/p/hotline/ Support the pod by spreading the word, become a referrer here: refer.fm/milli...on --------- --------- Sam Parr (@TheSamParr) and Andrew Wilkinson (@awilkinson) discuss: * (5:35) Bradley Jacobs: the man who's built 5, billion dollar companies * (28:28) Dan Gilbert: how he started with nothing, built Quicken Loans and eventually, an empire * (41:30) What talking to Warren Buffett is like * (1:00:07) How Andrew lost $10m --------- --------- Have you joined our private Facebook group yet? Go to https://www.facebook.com/groups/ourfirstmillion and join thousands of other entrepreneurs and founders scheming up ideas.
Transcript
Discussion (0)
It was pretty crazy. I got a chance to talk to Warren Buffett on the phone. Some guy I was talking to,
I was saying, you know, I'm trying to figure out philanthropy and how to give money away. And literally,
he goes, oh, you should talk to Warren Buffett. And I was like, what do you mean? And then he just,
like, CC introed me to Warren Buffett, right? It was one of the weirdest things that's ever
happened to me. And it was amazing. And I was like kind of nervous. Like, Warren Buffett's like my
hero. You know, I was never not expecting this. It was just like a random Friday. And Warren Buffett's
secretary emails me back and just says, oh yeah, you know, call him whenever, you know, he'll he'll pick up.
And so I call and they get, I get put right through. And it's just Warren freaking Buffett on the phone.
And basically he said, you know, oh yeah, I'm not doing anything. I can talk for as long as you want.
And I just got to pick his brain for an hour. And it was insanely inspiring.
feel like I can rule the world.
I know I could be what I want to.
I put my all in it like no days off.
On a road, let's travel, never looking back.
All right.
Sean is out with his new baby.
I asked Andrew to come on and do this.
And I wanted to do a special segment today called Billy of the Week.
We actually used to do these at the end of some episodes,
but people liked it.
And I want to do them more often.
I asked Andrew to come on.
We have two people who were ready to discuss.
And Andrew, Andrew, Andrew doesn't know the format.
The way that, here's what I wanted to do.
I'll go first because I think I did more research.
than you, but it looks like you actually did a fair bit. I'll go first. I'm going to tell you
who I'm talking about, and I'm going to explain to you why they're interesting, and then maybe,
and I pick this person on purpose, maybe you can tell me who or like what other opportunities
are in this space. And I kind of pick someone similar to you, but the guy is probably twice
your age, so he's further along his journey. But I think it's interesting to you. But we can also
talk about anything else we want to talk about as we go. Yeah, sounds awesome. Also,
what's going on? How are you? You enjoying being the CEO or the founder of a publicly traded
company? Yeah, yeah, it's interesting. It's kind of like, you know, when you start your
company, it's really exhilarating, you know, you have your first employees, you start dealing
with problems, and you've never done it before. And so your stress level is like 10 out of 10 when
you're first doing it. You're like, I don't know what matters. I don't know what best practice.
are if I have a problem with an employee, how do I deal with it, all that kind of stuff.
It's that same learning curve. So it's like incredibly exhilarating and exciting having a
public company. It's like a huge milestone. But at the same time, I'm like, I'm like a new
entrepreneur. Like I don't know what actually matters, who to listen to, where to focus sometimes.
And that's just, you know, you do anything new and it's stressful. So it's been stressful for
sure. But now I feel like we're on the other side of it. We're starting to feel,
figure it out. And it's been really good.
I check your stuff once a week. Is it up this week or down? Or do you not even look?
I think it's it's kind of coasting. I try not to look at it. It's kind of jumping between
about $650 million and a billion dollars depending on the week. Wow. And our podcast has been
growing a ton and people have criticized me for not doing introductions. So first of all, I'm Sam Parr.
I co-host us with Sean Puri, who is now way more famous than I am because he's crushing it on content.
But I started this thing called The Hustle.
Just sold it for mid-eight figures to HubSpot.
And then Andrew is a friend of Sean and I's.
Andrew, I'll do a quick introduction for you.
And then you can say, but Andrew started this thing called Meta Lab,
which is an agency that makes all types of amazing stuff.
And using the products or using the profit from his agency,
he went and bought a ton of companies and invested in a ton of companies.
and invested in a ton of stuff.
Now his whole enterprise does like 100 million-ish in revenue,
very profitable,
and he just did a SPAC and took one of his Pixel Union,
or WeCommerce.
He took one of his companies that make Shopify plugins
and took it public,
and it's now at a $500, $600, $700 million market cap.
Did I miss anything there?
Yeah, I mean, I always think like I'm a designer
who ended up becoming an investor,
just like Sam's a writer who ended up becoming an entrepreneur.
It's been a process of just kind of stumbling into stuff.
And a lot of why we've gotten as big as we have is because I just,
I don't like doing stuff that I don't like doing.
And so I just kept delegating the stuff I didn't enjoy.
And when you do that a lot, in its kind of final form,
that's just investing where you're hiring CEOs to run your companies and incentivizing
them.
Yeah, it's crazy.
I never would have thought we would get to the size we're at now.
and it's been a cool ride.
And the reason I'm asking this next question,
it's because it's related to the first story I want to get to.
But how many companies does,
how many,
let's say how many companies do you guys own or partly own?
And then how many have you invested in and own like a,
like a smallest check size?
So we control,
as in like we have over, you know, 50, 51% in,
I think 35 businesses.
And then we have another probably 40 to 50,
minority investments. So those would be anything from like little $100,000 venture bets to
minority pref equity where we might own 10 or 15% of a business. So in the 100 range,
ish, total deals. Yeah, something like that. So the guy I'm going to talk about today,
his name is Brad Jacobs. Bradley Jacobs, I think he goes by, but we're going to call him Brad Jacobs.
And this person is super interesting because they have started five companies that have either gone
public or are worth over a billion dollars. He started at age 23. He's 64 now. Google on
Brad Jacobs. He's worth somewhere in the range of three, four, five billion dollars. And he's bought
or in both, he doesn't like invest passively like a venture check. They buy companies. And he's
bought something like six, seven hundred companies. And he's done it across a variety of
industries. And he's done the same strategy over and over and over again in different
industries and it's incredibly interesting. And this guy is very fascinating to me for a variety
of reasons that I'm going to explain. But Andrew, have you heard of this guy? Brad Jacobs, do you know
anything about this guy? Never. I don't know anything. That's kind of why he's cool. He's kind of under the
radar. If you Google him, he's got like a bald head and he looks like a finance guy because he wears
a tie and he's like pretty well spoken. And you think that he's just like a private equity person.
And I guess maybe he is, but he's really an entrepreneur. He's very entrepreneurial.
and he's far more interesting than just a lot of the typical New York hedge-foney type of folks.
And so I'm going to give you a quick story about his background.
So he started five things that have been quite meaningfully sized.
So the first was it was called Amerix Oil Associates.
He started it when he was 23, and it was an oil biz.
It was basically like an oil brokerage firm, which I'm not entirely sure what that entails,
but I imagine it just means connecting folks who created the oil to large businesses who are buying the oil.
And within a very short amount of time, only about four years.
Remember, he started this when he was 23.
So by the age of 27, Amorex, his oil business, was doing $4.7 billion in gross oil bookings,
meaning that's how much oil they're buying and selling.
Now, I imagine his company kept a tiny percent of that, like one or two or two or,
3%. But incredibly impressive for a young guy. And after a few years, he sells that business for a
billion dollars. Then, only a couple months after that, he starts this thing called Hamilton Resource.
Hamilton Resource. He starts it out of England. He convinces a French bank to give him a billion
dollars line of credit, which he was quite successful already, even though he was crazy young.
But he made it happen and he went and secured a line of credit. And here's what he said. He goes,
We moved physical cargoes of oil from one place to another.
The 80s turned out to be a great time in the oil business,
and I built Hamilton up to about a billion dollars in revenues
and did business in dozens of countries before I moved back to the states in 1989.
So between 83 and 89, he started this business, and it also was huge.
I believe he ended up selling it for north of a billion dollars.
So that's business number two.
business number three, a little bit of an odd one, was waste management.
I don't think there's anyone out there doing waste management stuff now that's brand new,
but there's a ton of companies that at the time started in the 70s, 80s, and 90s,
like waste management, the company waste management.
And what they did was they would go out and find tons of mom and pop waste management companies
because back then that's how it was, and probably is a little bit to this day.
But he started this thing called United Waste Management,
which eventually became the fifth largest solid waste business in America.
And it had a very, very, very simple business plan,
which was buy landfills and small markets,
by many of the local trucking companies that were serving those markets,
optimize the truck routes, maximize the pricings,
get margins up, achieve size,
so that they had the capability to scale.
And they did that.
And the strategy worked really well.
And in just five years,
our earnings compounded annually by 55%.
and he took the company public, something like eight months after starting it,
and the stock price went up as well, 50% every single year for like five years.
Eventually, that company grew to $3.9 billion in revenue and $1.2 billion in EBITA
with 750 locations and 13,000 employees.
Is this freaking crazy?
Oh, sorry, I just gave you the numbers.
I gave you the numbers for his next business, but the waste management grew to 2.5
$5 billion in revenue.
Sorry, $2.5 billion and exit to waste management.
Nuts, right?
That's crazy.
So one of the most interesting things about this is, like, I always think there's like
four different types of entrepreneurs, right?
There's the innovators.
So let's just take Chipotle as an example, right?
So there's the innovator.
There's the guy who rolled the first burrito and was like, oh, shit, this tastes really good.
Then there's the remixer.
There's the person who creates Chipotle.
They take the burrito.
they package it up, they create a brand around it.
Then there's the scalers, the person who scales Chipotle to 100 locations,
and then there's the optimizer, the person who just sits on top,
make sure it doesn't blow up and gets as much as possible,
gets as much juice at the lemon as they can.
And this guy's a great example of a scaler,
someone who just takes something that already works,
that's already proven, and just does a much better job of it
and rolls it out, makes it scalable,
and build something massive.
And it's super interesting,
because I'd say I kind of fall into this camp
at the same time I feel like
what's sexy about this guy is actually how boring the businesses are
right? They're so basic. These are things that are like
undisruptible and when you build them it's like a hundred year
business or something which I think is really cool
whereas what we do is like five you got to think in five your
chunks. I completely agree and if you scroll up to this document
that we have open and you click source
the source that I'm using for a lot of this
And this is so interesting.
So we're on business number three.
I'll get to four and five in a second.
But what this guy does, and then when I wrap up all five,
I'll explain to you what my lessons learned from this guy are.
But I'll say one of them right now,
which is what this guy does is he raises money like a madman.
And it's not like a ridiculous amount.
I mean, saying you're raising tens of millions of dollars,
I guess, for the average show.
Yeah, that is a ridiculous amount.
But he's got a track record,
and he turns him into multi-billion dollars.
things. So, so kind of tens of millions of dollars is not that much money. But if you click that
source thing, what does that take you to? To the SEC. Okay, I found this file on the SEC, and I don't
really know what this is, but I don't even remember how I came across it, but this is what
interested me. It's a Q&A session of him having written it out, and he basically lays out
the strategy of his fourth and fifth business. And so what this appears to
be is a Q&A that he prepared and they showed this to a ton of potential investors, a ton of potential
banks, and they decide to invest in him. And I think this was before the company even started.
Is that what that is? So you're saying this is what he raised on? Like there's no deck. There's
nothing. It's just this is the thing. He goes out and he says, read this document and you can invest.
I'm not entirely sure, but I think that is part of it. This is called the Schedule 14A, which
I'm not an expert in the SEC.
I believe that is something that you have to answer
before a board of directors at a publicly traded company
raises money.
But I'm not entirely sure.
But it's interesting, though,
because he writes in wonderful, straightforward, simple English,
and you could read his entire strategy,
which I'm going to go through in a second.
But skim that while I'll summarize the next two businesses
that he did. So he started, I told you he started two oil things, but those were oil brokerage
businesses. Then he started, well, waste management business. Now, his fourth one is called United
Rentals. I don't know if you see this in Canada, but if you pay attention to this now, and if you're
listening to this and you live in America, go on a drive in downtown, the downtown city, wherever you live,
and look at the big box trucks and look at the rental equipment. So look at, like, the caterpillars or
the bobcats or the construction equipment, as well as the, um, the big box trucks. And, um,
portal potty and anything involving construction or trucking.
Go and look at those things and I guarantee you on a lot of them,
you're going to see United Rentals.
Well, that is the fourth company that he started.
And he started it with the idea of the same thing of waste management.
He wanted to go out and he wanted to find a massive industry
that was highly segmented by small businesses that were profitable and great,
but they didn't have enough capital to grow and they were kind of bad at sales.
And that's what he did.
And so he founded it.
And in just five years, five years, it grew to $4 billion in revenue and $1.2 billion in EBITDA.
Is he growing via acquisition, or is he just rolling this out and crushing competition across the country?
We're going to talk about that.
But what he said was, we got there partly through acquisitions, partly through organic growth,
by developing greenfield locations.
He goes, we grew by using the same strategy at,
United Waste. We bought about two-thirds of the branch locations and cold started another third
from scratch. I actually prefer cold starts, is what he said. The business plan for United Rentals
was to become the largest equipment rental company in the world and leverage our purchasing
power, branding, and other advantages of size. Within 13 months, we became number one leap-rogging
leapfrogging Hertz, which was the number one equipment rental business in 1965.
Another thing we did was we went public fast. We formed the company on Labor Day weekend
and we were trading on the New York Stock Exchange by December. Labor Day weekend is in May,
I think, right? So they started the company in May and five months, seven months. That's seven months later.
They were public. Merrill Lynch said it was the fastest.
growing or the fastest IPO they have ever seen. And I stepped down, and so he stepped down of United
Rentals in 2007. This is only five years after starting and to start the next company. But when he
stepped down, United Rentals, if you look it up now, I believe their market cap is $25 billion.
So he spent five years on this company and it's worth $25 billion. It's crazy. So listen to what
he did after this. After I stepped down, I began looking for my next big thing. I studied tons of
industries and I ended up concentrating on transportation and logistics. It's larger and more
fragmented than the industries I've been, I've previously been involved in. It's a $13 billion,
um, sorry, a $13 trillion industry. And here's what this guy says. This guy at the time is already
multi-billionaire. But let me see if I, um, I have, he wrote out what he does.
which was basically, he basically spends three months.
He reads tons of reports, and then he calls 100 experts in each industry.
And he just goes and he sits down with them and just ask them questions.
It might as well be a podcast.
That's like exactly how he learned.
So he's this multi-billionaire.
He's this big shot.
He's done all this amazing stuff.
And he calls these people and he just sits down and he listens.
That's all he does.
It's pretty amazing.
And he did this.
And then he's in this with his new thing,
It's called XPO logistics.
Have you heard of this?
I have heard of this.
I think it's a delivery and logistics company,
like a competitor to FedEx.
At least that's my understanding.
Well, we'll put this on the show notes,
but in that document up top,
that is the document from where he was raising money
for XPO logistics.
And in plain English...
It looks like it's like supply chain.
So it's like getting people things they need
that are critical on time.
Well, in there, in that document that I sent to you,
I couldn't study the whole thing,
but in plain English,
he explains kind of what they did
and his reasoning for getting into it.
And he just says,
well, I just studied loads of industries.
This one seemed industry.
Interesting.
I went and interviewed 100 people who were experts on it.
I hired really good people,
and we're going to do X, Y, and Z.
And that X, Y, and Z is exactly what he's done
in his last businesses.
And now I want to wrap up,
by giving you guys incredibly detailed stats
or an incredibly detailed strategy on what he does.
So his first thing that he does,
he looks for huge industries with lots of fragmentation
that are small and profitable,
but don't have capital to scale.
So here's what he says.
He goes, in a nutshell,
this is how you ramp up a business.
You buy a brokerage or some type of small business
with $30 million in revenue,
and you add 30 to 40 bodies to it,
and you double revenue in time.
I've looked into companies that have executed this plan, but most of them don't have the capital to sustain it.
I try to find those businesses, and I bring all the capital to do it.
The second thing that he does is he hires salespeople.
So he says, I like to hire hungry, talented salespeople at a low base, but big upside for incentives.
I fund their training for a few months, and it's not that hard for the winners to build a million dollar book after a year or so.
It's a business where you have to make 99 calls a day and do one or two deals.
So you have to hire people who are psycho.
I actually don't know this word.
What's this?
We have to hire people who are psychocratically test high on the need to win scale and low on the need to be liked scale.
A salesperson will have a base of $25,000 or $35,000 but can make many times that amount
through an incentivize a really good incentive program.
Once you get the right people in the system and integrate them on the right IT,
it can be really powerful.
And finally, speaking of IT,
when someone asked him,
what was the best acquisition of all time they ever made?
He said they made a powerful software acquisition
with a politically incorrect name called Rental Man,
and we used that to integrate all of our rental businesses
we rolled up into that company.
We couldn't have made the hundreds of acquisitions we did
without Rental Man.
And that was his best acquisition all the time.
And that, my friend, is Brad Jacobs.
And I can go on.
I both love and find these guys kind of mysterious.
And I kind of wonder, like, what the thing that's missing in all this is, like, what keeps him going?
What's his purpose?
How does he use his money?
And, like, why does he do this?
Right?
What's the driving force?
I researched him.
And the guy looks like a Wall Street stiff.
Did you look up what he looks like?
Yeah.
He looks kind of like there's like a character.
character actor that he looks like. I'll try and find a photo of him. He's kind of like a generic, nerdy,
like Steve Balmer looking kind of guy. Yeah, he looks like he would be like in Biden or Trump's
cabinet. Yeah. Yeah. But I've actually seen interviews with them. He's very endearing. And I think that
he's not actually just a stiff like Wall Street, like just milk all the numbers out. I actually
think that he just, this is his bill, this is his urge. He just loves to build. And he constantly
talks about integrity. He goes, the common denominator of everything we buy is the people who we
buy from have to have high integrity. And also, one of our moats is we take care of the people
of the businesses who work for the businesses that we're inheriting. In fact, the biggest risk
of our plan is that the people who we buy companies from, they leave. And so we treat them all
really, really well. And so I don't think this is actually bullshit because when I got his energy
from interviews, I actually believe that he was a good dude and this was just his art.
What do you think, though? What do you think he does with his money? Is that kind of public?
Does he do any philanthropy or anything? Because I always find it so interesting. I mean,
there's two ways to look at like doing good in the world. It's like, okay, you do capitalism, right?
You employ a whole bunch of people. You make an industry more efficient. You add to global GDP.
he, you know, good things happen because he does this, right? But on the flip side, like,
what's driving, make more money? And maybe it is just continually, maniacally going industry by
industry and improving them and optimizing them. That's his, like, gift or whatever. But the guy
I'm going to talk about next is really interesting because he basically uses all his money to do
crazy good things, right? Which is really fascinating. I'll talk about him in a minute. But do you
have any sense of what this guy does? Like, no, with his money? Like, does he like, he's very,
bunch of jets like I don't I cannot figure it out but I will I can wrap this up by saying there's
a few things that I've learned from this person the first is like taking the red pill which is like
have you heard I don't know someone just used that phrase to me there a day and I'm and I'm picking
it up you should be careful it's associated with all sorts of not so not so positive connotations
oh well I didn't know that what I mean is like yeah I guess his perspective like when you
look at what this person's capable of doing, you think, or when you read what he's done,
if you didn't know it was true, you would say, well, that's impossible. No one can do that.
But the person has done it repeatedly over and over and over again, and he seems pretty
nonchalant about that. And so what I'm learning from him is that you can create these amazing things.
And it's hard, but it maybe could be kind of simple. Well, it's so inspiring, right? You basically
go find an industry that has, let's look at the restaurant and industry in general.
right. Restaurants are disorganized. They're very difficult businesses. They're very low margin.
People have done this essentially in restaurants by building fast food chains, right? So you go in,
you build systems, you do training, you incentivize people the right way. And you can make a lot of
money doing that, but you can't make a lot of money usually in an individual restaurant. So what he's done is
he's gone out and he finds these fragmented, disorganized industries like, you know, waste management or
logistics and he goes, okay, I'm going to do the fast food chain except for that industry.
Yeah, and it's really, really cool.
The second thing that I learned is he actually does the same thing as you.
Well, I actually don't know your numbers, but I bet you they're similar.
He likes to buy companies between five and ten times earnings.
And that's like his number.
That's what he wants that.
Yeah, I'd say I'd love to buy businesses for that valuation or whatever.
but the problem with buying a business at that valuation is like you're buying kind of a crappy business often if it's going to be that low.
Well, these are trash companies.
What he's doing, yeah, exactly.
What he's doing is kind of building a platform where he's like, I just need one so I can build the systems and then I can go and acquire a whole bunch more.
And the final thing, and then we can move on is the guy loves debt.
And oftentimes that ends bad.
But I personally have zero debt in my life.
and I've never really had debt.
And I actually think, though,
that not having debt or not having some type of leverage is silly.
And I read articles about him,
and he talks about it very unemotionally.
Like, he seems like a really charismatic emotional guy,
but he's like, yeah, look, like, this makes total sense
because I can grow this business at 30%.
Therefore, if I look at the cost of capital,
I should allocate capital of this, and it just makes sense.
And I hear that, I'm like, yeah,
everything you're saying makes total sense.
I'm just so fearful,
and it's really cool that you don't seem to have that,
fear. And I think that's interesting. Yeah. And I think debt, it goes back to like not having
fatal potential blowups in your life. Right. So I've heard everything from like, you know,
I was talking to a guy and he was saying, I'm super rich guy. And he goes, I've paid off my house in full.
I never have a mortgage or whatever. And it just gives him that sense of security. Maybe this guy has,
he's so rich. He's already made a whole bunch of money on other stuff that he can take a little more risk or he
knows how to structure dead or whatever it is. You hear both things. And the problem is,
you only hear the stories about the guys who levered up and did really well. There may be a
whole bunch of other Brad Jacob types who went out levered up and it totally fucked them.
They hit a speed bump and lost all that money. So the interesting thing about this,
though, and the difference between what we do and this guy is this guy is essentially starting a new
business. And what we like to do is find a business that's already working where we can
actually just leave it and make it, you know, maybe we'll help plug in a new CEO or something
like that. But we're actually not messing with it. We're not changing the DNA. This guy's like
modifying the DNA. He's doing like CRISPR on these businesses. He's working. He's working. He's
warping them and turning them. He's working really hard. Right. So I don't like to work hard. I get really
excited when I hear about people like this. I'm so glad they exist. But I'm like, oh my God,
this is a big lift. I don't want to do this. It's a big lift. But it does seem cool. It's cool.
This is like cornrows or sleeve tattoos.
I think they're cool.
I just don't want it.
They're cool for certain people and it works great for them.
Exactly.
Face tattoos.
Not for me.
This is like a deck tattoo.
It's pretty sick.
That's something else has it,
but I don't know if I want it.
Totally.
Totally.
And I think, again,
going back to like this guy does make the world better
because he employs a lot of people in industries
where people aren't getting laid off because of this guy.
Right? Because he's managed this business better.
He can probably pay people better, give them more opportunity.
He's not going to lay them off because he's got this global business.
So it's very positive.
But what I would want to understand is what's the guy do with the money?
What's driving him?
Like, is he like a sad, empty hole where he's like, I have to keep doing this all the time?
Or is he like, you know, donating it all to charity or views this as super philanthropic in and of itself?
I'm super curious about that.
I don't know.
The only thing that I saw is that he has a good glass door rating,
which I actually...
That's huge.
Everyone dismisses Glass Door, but I'm like, yeah, there is, like...
I got made fun of from the Michael Saylor podcast,
because I brought that up.
I'm like, yeah, it's not, like, facts,
but it's like there's a signal that you can learn a little bit from.
It's the glass door.
People only go on Glass Door when they really hate you.
So it's like the voices of the people who hate you most.
And if the people who hate you most are saying good things,
or at least okay things, that's a really good sign.
Right. So anyway, it's interesting.
But let's move on to your guy because I actually know who this guy is or I know of him.
So, yeah, my guy is Dan Gilbert.
And the reason I thought he was super interesting, I've talked about him a little bit in the past,
but this guy has had a freaking massive year.
So, you know, two years ago or something, he was worth like six, seven, eight billion dollars,
a baby billionaire. Now he's worth 57 billion.
Wait, five, seven. Five, seven, 57. He's number 21, one of the wealthiest people in the United States.
And this is, he's had a crazy couple years. So I think it was about two years ago. He had a massive stroke.
So he was on the golf course with a friend and the friend just happened to be a doctor. And he said, oh, that's weird. I'm having these symptoms.
So his doctor got him to the hospital. And they,
he had a stroke in the hospital.
And in the hospital, they were able to do this special procedure that if he hadn't been
in the hospital, he might have died or it might have been way worse, right?
So he got super lucky.
And, you know, as lucky as one can be having a stroke, horrible thing.
And now he's been basically rehabilitating himself and getting back on his feet for last two years.
And so he's had this horrible personal tragedy.
But at the same time, he's become worth, you know, six-x, you know, as much.
And I bet he would give it all away to not have.
the stroke or whatever. So it's super fascinating. This guy, he described it really well.
When they IPOed, they just IPOed his mortgage business. He said, this is a 30 year, or sorry,
an overnight success, 30 years in the making. So this guy's been at it for a really long time.
I think he's super interesting because he started with nothing. His dad owned a struggling
Detroit bar. He worked in pizza delivery. He just kind of stumbled into hustled.
and was a good salesperson, and he started a business, and that business was a company called
Rock Financial, which became quick in loans, which I'll talk about in a second. One of the reasons
I think he's really interesting is that he's invested into revitalizing his home city. So his
mission is to revitalize Detroit and get it back on its feet because it struggled a lot. He's like
a capitalist Batman in Detroit, and I'll talk about some of the cool stuff he's done. And one of the
things I like about him as well as that he does a lot of stuff that might not work. He takes big swings,
takes big risks that he think can make the world better. And he invests in all sorts of crazy
ideas. He also has five kids, which I think is pretty freaking cool. I love to see that with
these billionaires. They're not just like miserable by themselves and they care about kids and stuff
and seems pretty family focused. And then, you know, he's been through these personal challenges,
the stroke. And then also his eldest son was born with this disdain.
called neurofibromatosis, which is like super rare.
And he's poured a bunch of money, his own money into funding research around that
disease.
So it's been fascinating.
So he said, there's a quote.
He said, when we grew up, all I wanted to do was do two things, own a sports team and
a casino.
And now he owns both.
So this is kind of like a childhood dream.
And his companies are quick in loans, which is the largest home mortgage lender in
the United States. They're bigger than Wells Fargo, which is freaking crazy. He owns the Cleveland
Cavaliers, the basketball team, and a few other sports franchises. Until recently, he owned a casino.
I think it was called Jack, which owned a whole bunch of casinos, but I think he sold it. And then
he also owns Rock Ventures. And Rock Ventures is where all the big swings happen and all the philanthropic
stuff happens. So they own a ton of real estate, almost all in Detroit. And then they do venture
capital and they've invested in everything from restaurants to, you know, real estate businesses,
hotels, crazy tech companies and all sorts of other stuff. He owns Rob Report, which is...
Can I tell you one more thing? Can I tell you a few more things that he owns? That's interesting.
So he owns, I think he owns Fat Head. Do you know Fat Head?
Yeah, yeah. I believe... Like sports. It's like those like big hands and stuff and like...
Yeah, and basically like if you're a kid and you want to put like a...
like the face of Michael Jordan on your wall.
It's like a decal that you put on your wall.
I think he owns the whole thing.
He just bought Dictionary.com and Thesaurus.com.
Totally random.
We were actually, we helped them.
I'll talk about that a little bit,
but we helped him with that acquisition a little bit.
Oh, no way.
So you know about it.
It's like a $20 million revenue thing or more maybe.
It's been doing that for like 10 years.
I mean, I don't have any insider information.
These are guesses.
And am I right?
Yeah, yeah, he owns Dictionary.com and Thesaurus.com.
And like when you talk to him about why he bought it, he's just like, you know,
I think this is cool.
Like he's just like, I had all these ideas or things I could do with it.
He's not like going, oh, I bought it for X times EBITDA and I'm going to make a 20% return.
And this is what I find so cool about this guy is he'll just say yes.
So he owns like Rob Report, which is like a magazine for rich people, Dictionary.com.
He owns
or has a very large stake in Shinola.
So Shinola has this like insane hotel in Detroit.
They make watches.
He owns stock X,
which is like a,
it's basically like a stock market for sneakers and watches.
Which is awesome.
He got in on that because like,
dude,
he co-founded it.
He's the co-founder of it.
Like in his,
how old is he in the 70s yet?
He's like 50.
50 something, 56 I think.
He's that young.
Wow.
Okay.
Let's go a little bit older than like a sneaker head.
And he's a co-founder, right?
I know that.
So he was hard enough.
He's got investments in e-sports, like just all sorts of stuff.
And then he's also a large LP and a lot of venture funds kind of quietly.
Like he's the largest LP in Ludlow Ventures.
He's got his own venture fund.
And so you look at it and he's got this barbell, right?
He's got a really kind of dull, boring, you know, mortgage business, which is really
innovative in and of itself.
Just what he's done is kind of like Brad.
What he's done is like basically taken this fragmented, crappy industry run by banks and small lenders and like built out this massive structure and been very innovative around culture and other stuff.
So let me just give the history of what happened though. So basically in 1985, him and his little brother start rock financial, which is basically a independent mortgage lender.
So when someone needs a house or whatever it is, they go to them, they figure out, they basically make them an offer to lend them the money.
And then I think they go sell the risk.
So they would lend them the money and then they would sell it off to a bank over time.
And basically in the late 1990s, the company grew into a huge business, one of the largest independent in the United States.
And with the dot-com boom, they launched an internet strategy where they just made,
rock financial, I think it was rockfinancial.com or digital mortgage.com or something like that.
And in 2000, what was it? No, 1997 or something into it acquired their business because they were like,
oh my God, this is like, you know, this huge disruptive digital finance thing.
And so what ended up happening is the dot com boom blew up. And in 2002, he came back and he bought his
business back. So we sold it for a ton of money. I think the first sale was 90 million.
Okay. Is that right? He basically, I don't know. I don't have the exact number here,
but something like that. So, you know, the guy made a lot of money, especially for the 90s,
but he wasn't like a crazy billionaire yet. Then he raised money from investors. So himself and some
friends went back to Intuit, bought it back. I don't know what the number was. And what's
interesting is they kept the Quicken Loans name. So Intuit owns Quicken, the financial personal finance
software, and they branded it Quicken. And so now there's this weird other business they own
called Quicken Loans, even though that's an Intuit brand. So it's kind of a funny thing. And it just
kept, he basically took it, took it back, got rid of all the crap that Intuit had added and started
growing it again. And this whole time, he's living in Detroit and watching his own city
totally fall apart. So in the financial crisis, Detroit, I think, went bankrupt. And he,
meanwhile, is like super rich and living out in the suburbs. And he says, fuck it, we're moving back
into Detroit. And he moves his entire team into Detroit. So he had 4,000 or so employees. They
literally bought, if you actually go to Detroit, there's this, it's called Campus Martius or something.
And it's right in the center of downtown, this huge building. And,
he moved to everyone there. And he basically said, um, for my own employees and for the city,
we're just going to fix it. And so he built, uh, casinos. He built like a private security,
uh, firm. So if you walk around, there's like, there's like normal police. And then there's like
Dan's police. Um, he bought billions of dollars of derelict buildings, uh, you know,
literally like you go there and there's like skyscrapers. And he's just, it's like going to
Chicago and he's like, oh yeah, I own the Sears Tower and this and this and like basically all of
downtown Detroit. He owns like 20, 30 percent of. And he also just announced that he's going to
pay off $300 million of property taxes for Detroit residences. So this guy really, really cares
about Detroit. And since he started it, it's now become the largest independent mortgage business
in the United States. You know, they've gone public.
They had this huge IPO, and it's been a crazy story.
What I love about this guy is just he's got such a crazy collection of businesses.
I think, if I remember correctly, I think I'm probably, I think I'm right.
But I believe he sold it for 90.
He bought it back for like 20.
And I think he took it public.
Did he take it public like either recently or right away?
Quite recently.
Like it was like six months ago.
And he owned most.
of it when it went public?
He owned like 85 or 90% of it.
And it went public.
It's totally crazy.
What's the market cap now?
The market cap is, let's see here, market cap's $46 billion.
Wow.
So where's the other $10 billion come from?
Just as other stuff?
Well, he owns a lot.
Yeah, a lot of real estate.
You think the Cavaliers are probably worth $500 million to a billion.
Oh, we forgot about that whole part.
He owns the Cavaliers.
He knows, you know, all these stock exes is worth.
I think a couple billion dollars now.
So he's just got this crazy collection of stuff.
And so Chris and I got to meet him.
The other cool thing about this guy is like he's just a wild card.
So I read about him in the New York Times.
They did this profile of him.
And I have this habit of just cold emailing people I think are interesting.
And like 95% of the time, I just don't hear back.
But I wrote him an email at like one in the morning and said,
hey, you know, I'd love to meet you. And I get an email back like five minutes later. And he's just like,
yeah, sure. And then I got a follow up from his assistant. And we ended up flying to Detroit.
And it, you know, sometimes when you go and meet these billionaires, they're like, whatever,
you know, you walk in, you get 20 minutes with them. That's that. He was like incredible.
They like planned this whole tour of Detroit. It was like this two-day thing. Like they set us up in
their hotel. And then Dan spent like two hours.
with us. And he's just this super nice guy. He's like deeply interested in what we're doing
and super engaged. And like every business I mentioned to him, he'd be like, how does that work?
How can we get involved? What can we do? How can we do it? Like he wants to say yes to ideas,
which I always find really inspiring, right? Because I think some of these people have gotten really
rich. They've gotten rich by being like hyper disciplined and just saying no to everything. But he says
yes before no. That's really interesting. That's what Sean acts like. And I usually,
I usually say no to everything.
Sean says yes to everything.
And my joke is that, like, I'm like,
my success is probably going to be quite predictable,
and it will be really good.
Sean's success is he's going to go completely broke and die,
like, but die young,
or he's going to become a billionaire super fat.
Like, you know, it's like a high risk, high reward,
that thing.
And that's not the reality, but that's my joke.
But, and you actually,
can you tell the story of how you met someone recently
who's a big deal?
And they said, like, oh, just call whenever.
Like, I'm free all day.
Yeah.
So I recently got an opportunity.
You don't have the name name if you don't want to.
Yeah.
Well, it was pretty crazy.
I got a chance to talk to Warren Buffett on the phone.
Some guy I was talking to, I was saying, you know, I'm trying to figure out philanthropy
and how to give money away.
And literally, he goes, oh, you should talk to Warren Buffett.
And I was like, what do you mean?
And then he just like CC introed me to Warren Buffett, right?
is one of the weirdest things that's ever happened to me.
And it was amazing.
And I was, like, kind of nervous.
Like, Warren Buffett's like my hero.
You know, I was not expecting this.
It was just like a random Friday.
And Warren Buffett's secretary emails me back and just says,
oh, yeah, you know, call him whenever, you know, he'll pick up.
And so I call and they get, I get put right through.
And it's just Warren freaking Buffett on the phone.
And basically he said, you know, oh, yeah, I'm not doing anything.
I can talk for as long as you want.
And I just got to pick his brain for an hour.
And it was insanely inspiring, right?
Like this guy, he was exactly who you'd expect him to be.
I find with a lot of these guys, it's like, don't meet your heroes.
And they're not who they appear to be on TV.
He's available all day.
He's available all day. He talked to me for an hour and a half.
And he was just the nicest guy.
He's exactly like he was on his CNBC interviews, showed a ton of interest in what I was doing.
and like I literally just like grilled him for like 30 minutes.
Was he on a landline?
And so yeah, he's definitely on a landline.
And it was just, it's always,
it's always really nice when someone is what you hope they'd be.
That's great.
So we'll bring it back to Gilbert.
But just so you know,
I have a feeling the clip that you just said about Buffett,
that's going to go viral.
So hopefully you're okay with that.
And if you're not, you can tell us.
All right.
You have something here about a strategy.
in his culture, because I actually want to know what motivates this guy.
And do you think that he was...
So I actually sent this to you, I think.
I use newspapers.com, and I actually like to read old articles.
And I read a ton of old articles about Rock Financial.
And even before it got bought by Quicken, Dan was like a Detroit guy, it seemed like.
And it was very confident, not arrogant, but he was like...
He just had the it factor at a young age, it seems like.
And then I read his...
what's it called the 10K or S1 when they go public?
And he was like 30.
And everyone on his company was like in their 40s.
So it was like he was like a young guy and the business was booming.
And very interesting.
It seemed like a very confident person at a young age.
What do you think motivates it?
I think he's been super rich for a long time.
Well, yeah, I was going to say like he says there's a great quote.
He says one of our things is that money follows.
It does not lead.
So we want people that are fired up and passionate about their mission.
and people that aren't so married to spreadsheets and thinking that that kind of voodoo controls the
future because it doesn't. So this theme of doing things because it's cool or because it makes sense
or because you're driven to do it versus based on financial analysis. And that's the feeling
I get about this guy is like he says yes and he wings it and he takes risks and he takes big bets.
And I think it goes back to this thing of what's the point of making a bunch of money if you're not
going to try and do cool stuff with it.
And so he's just very, very inspiring in that way.
And one of the ways that he wins is that he focuses massively on culture.
So when we visited him, you know, he probably had five or six thousand employees at the time.
And he said, I still personally on board every single employee.
So once a month, I go into like a conference center and there's a, you know, 100 or 200 new
employees coming in, and I will spend all day with them, talking to them about our culture and what,
you know, what we represent. And he gave me this book, and he calls it isms. These are the, like,
the ideals that they live by or whatever. And usually you get these stupid corporate BSE things like,
you know, we value integrity or whatever. But it's this series of, um, of kind of like words to live by.
Um, so, you know, some of them, uh, yes before no, money doesn't follow it, leads.
we'll figure it out every second counts.
A penny saved is a penny.
Don't obsess over saving.
Just do the right thing.
Anyway, I just love how he does that.
And then I also love, again, this barbell strategy
where he's got a conservative cash flowing business
and that funds crazy shit and big bets and interesting stuff.
And he also said, anyone who dies with money in the bank is a failure.
So this is not a guy who's going to go hoard it or whatever.
he's going to give it all back to society, which I think is super cool.
That's great.
Do you think, does he have, so none of this would have been possible without Quicken working out, yeah?
Was he always hands on or did he delegate right away, you think?
Well, he's got this really smart CEO called Jay Farner.
And Jay, my understanding is Jay now runs that business and Dan floats above doing all of his
different stuff.
But I don't know.
I think Jay's been there for a really long time.
So I'm not sure.
I think he was the, he's the chairman or something.
I think he's kind of taking that role where he starts up the business.
He's super involved.
He's still hands on, but he kind of lets someone else operate it day to day.
Damn, this is awesome.
I've heard him talk.
And I judged him incorrectly, I think, because he's a nice dresser and he's kind of good
looking.
And he like slicks, like literally slicks his hair back.
I thought that he was frankly kind of a douche.
and I heard him talk a couple times
and I'm like, oh wait, this guy is not how I thought
he was going to be. He's super humble. Yeah, he talks
like with a Michigan accent. He is super down to earth,
super funny. Like we, when we were meeting him, we're like,
God, this guy's like, he owns casinos. He's got slick back hair.
He almost dresses like a gangster or something. He's got like kind of a serious look to him.
Yeah. Yeah, you look. And, you know, there's a story about him like
punching a guy in the face at a party. Like, you're kind of like, who is,
this guy. But when you meet him, he's just completely real and down to earth and cool. And I would say
we've met lots of very successful people. And I'd say he's one of the only ones that I would go,
there's a small list of people where I'd go, I'd really want to be like this guy. I'd love to
trade lives with him. Is he grinding still or does he relax a little? Well, I don't know. I mean,
I think with the stroke, there's a question of, you know, did he have the stroke because he was stressed
or high blood pressure, I don't know.
But I'm not sure.
I don't know what his approach to work is or whatever.
I haven't worked super deeply with him.
I mean, we looked at that dictionary.com thing for him,
gave him our feedback on what we would do with it.
And we've done like, you know, metal lab worked with with Quicken Loans a little bit.
And Dan's lit me up before via text saying, you know, this design sucks and you need to make it better.
But again, like, that's what's cool about him is like he's running this freaking $60 billion.
dollar empire, and yet he's still texting me going, hey, this website sucks and that color is wrong
and, you know, tweak this. He's just a real person, right? And so many of these guys,
they're like reptilian, right? These billion, they're too slick. They're never, you know,
never out of place. They won't admit any of their flaws. And, you know, it's neat when you
meet people and they're just real. They're flawed human beings. They're doing cool stuff.
That's great. I've just become a Dan Gilbert,
fan. I prepared more than you, I think, and I think you picked the right guy and you won. I think
you've won. I've become a, you've convinced me to become a Gilbert fan, a Dan Gilbert fan.
He also is really into hip-hop culture. So, like, he did, I think he's the biggest investor in rap
genius, which is not really relevant anymore. For better, for worse. Yeah, for better, for worse, correct.
But it's whatever. I mean, you're going to lose sometimes if you say yes, everything. But that's
cool that he said yes to that.
And he's in,
so he's kind of got like street cred,
and he does actually seem like a pretty cool guy.
And then that dictionary.com deal,
according to the news,
it said that he bought it for $100 million,
which pretty sick.
I bet you that company could do
$10 or $15 million a year in profit
if it wanted to.
But you would know more than I do.
But that's pretty sick.
I'm a Dan Gilbert fan now.
Yeah, me too.
Abrae you.
What do you think of our first?
episode of Billy's,
but Billy of the week.
I liked it. I think there's a lot to take away from both those guys.
I'm curious to see what people's reactions are going to be,
but I think this could become a weekly thing.
Sick. I think we're scheduled to do it for at least one more week, right, Andrew?
Are we doing, we're going to do the same format next time?
You want to do a different one?
Well, I like, well, I like doing this, but the research is annoying.
It's so much fun when I can just wing it.
I have something cool for you.
So at HubSpot, we now have two full-time researchers.
So if you'd like, we can send a couple people to them.
I mean, I didn't do it this time, but Abra, we'll hook it up.
You mention a few people who you're interested in, and our researchers will take care of it.
Oh, dude, I love that.
It's awesome.
So if you're interested in it.
Look at you, Mr. Corporate Big Shot.
I know.
Trust me.
Also, where's your crazy camera setup?
Are you on your like crazy DSLR right now?
No, but you've seen it, right?
It's real nice, right?
Yeah, it looks amazing.
I'm driving to St. Louis to meet a newborn baby, my niece,
but I am stopping in Oklahoma City to meet up with a bunch of listeners
because that was like the middle ground.
And so I just tweeted out, I'll be in Oklahoma City and like 50 people signed up.
So I decided to stop and stay and meet people.
And then I'm going to drive to St. Louis tomorrow.
Isn't it crazy when you think about,
I remember doing this with our, we had this invoicing software like 10 years ago or whatever.
And it was really small.
But we had thousands of customers.
And you don't realize like for you, you're just doing a podcast and you see these numbers.
It's like, oh, yeah, like we got 20,000 listeners or whatever.
When you actually think like, okay, there's actually 20,000 people all over the world listening to you who feel like they know you.
And when you tweet out that, hey, I'm in Oklahoma City, some random city in the United States.
and 50 people show up in person.
That's freaking cool.
It was even more.
Yeah, I was shot.
More people tried to RSVP.
And then I tweeted that I was in,
or that I was going here.
And then someone was like,
hey, I own this fancy hotel.
Would you like to stay here?
I go, yep, do you guys have a restaurant?
And he goes, yep.
I go, all right, I'm going to have 50 people come.
And we just created an event by it, right?
And it's sold out right.
I mean, are you vaccinated?
Yeah.
Oh, dude.
It's taken forever in Canada.
It's going to be like another two months.
Yeah, I'm vaccinated.
And I still wear the mask to make people comfortable.
But I'm vaccinated.
So I'm good to go.
I don't know.
I don't even know.
You get two dose or one dose?
Two.
Which one's that?
Pfizer and Moderna.
Yeah.
Yeah, it was one of those.
I'm so jealous.
I'm so,
I'm so done.
Me and my wife got it done.
And so that's why I'm traveling a little bit.
Do you think that this will be like you're going to be happier as a result of this?
Like you have this shit.
It's kind of like you had 100 days of race.
and then all of a sudden it's sunny and you appreciate it way more than if you lived in Southern
California. Like, did you just have like a boring year and now it's super exciting? Does it feel like
you've just been lettered to prison or something? From a personal perspective, from a business
perspective, from fitness, from my bodies, and I don't want to sound callous because I know
there's bad stuff. COVID was so good to me. I loved, I mean, I kicked ass. My family and I, we
We crushed it. I enjoyed the downtime. I enjoyed getting fit. I enjoyed moving business-wise,
business boomed. Are you in the same boat? No. I would say, if anything, like, I have a tendency
to be a workaholic. And so what I used to do is I would go work at a cafe and then I'd run into my
buddies who would also go to the same cafe or someone I knew would come and I'd have lunch with them
or I'd go for a walk.
And it would just force me to kind of get away from work and have more perspective and break up my day.
Or I'd be still working, but I'd be going from meeting to meeting to meeting and getting
eye contact and FaceTime.
And now all I do is work, right?
Like I'm just, it's basically I'm at a, I'm at a house, like I work out of a house that we rent.
And then I drive home.
And that's it.
And it's been this winter, it's been too cold up here in Canada to really go and sit on a patio.
And so it's a total bummer.
And I'm like an extreme extrovert.
Like I love spending like two, three hours with other people every day.
So it's been grinding on me for sure.
Why don't you come down to Texas?
Because, well, so my wife and I've been building a house for the last three years.
We're moving into the new house at the end of this month.
And otherwise, I've gone to my wife, but like we just need to move to Hawaii for six months and just F off, go get vaccinated.
And then wait for the border to reopen.
The reason I can't fly to Texas is if I fly over the border,
when you come back to Canada,
there's a mandatory two-week government quarantine,
even if you're vaccinated.
So it means with two kids,
I got to be stuck in the house or by myself.
My kids can't go to school.
It's just like that's not fun.
Do you, the downside that I've had is so many,
I've met people digitally.
And I hate that I have so many online friends.
And so my phone texts are always,
I get so many, and it's not like because I'm necessarily popular, but I get so many text messages.
I get so many emails.
I do phone calls all the time.
And so my problem is I don't want people to contact me anymore or I just ignore them.
And so.
It goes back to like this problem that you'd be so stoked to have like five years ago.
Like I have the same problem of like I post on Twitter and then someone DMs me,
hey, check up my business.
and would you get on the phone with me and talk about it?
And five years ago, I would have been like stoked.
I'm like, oh, my God, I can help all these entrepreneurs and make all these new friends.
And now it's like, I get 20 of those a day.
And I just want everyone to leave me alone.
And like I'm trying to figure out how to even just deal with the amount of email and
text I'm getting.
And this is the downside with scale, right?
Like with 35 businesses, there's always something happening.
There's always a problem to solve or a text to respond to or an email.
And so it's pros and cons, right?
I always make this kind of,
historically, I always kind of claim to be this guy where I'm like,
oh, I have this great life, I have all this freedom,
I don't run my businesses.
But that worked when we were 20 companies two years ago.
Now I'm hitting this threshold where I'm like,
okay, I'm back to being busy again.
How do I restructure this?
Yeah, you're going to have to hire.
You did one, you got to hire someone to run that.
I need a chief of staff.
I hate that title.
I know. I find that so douche.
No, you need a CEO of Tinya now, maybe.
Yeah.
I always love these Silicon Valley CEOs who are hiring an assistant.
They're like, I need a chief of staff.
Like, I'm the president.
That's so ridiculous.
Yeah, they should just replace themselves.
And then the second thing that you did, which might hurt you,
but you'll figure your way out is you painted the picture of yourself as this guy who's like,
what are you guys talking about?
Like, so easy.
Why are you working so hard?
And now that you're doing it, everyone's going to be like, told you, told you.
Well, I think the way I describe it is when you, okay, so when you look at other people's businesses and you've hired executives or you've, let's say you own a bakery, right?
And there's, there's, you're looking at a bakery owner and they're fucking staying up until two in the morning baking.
They're sleeping for four hours.
They're working the till.
They're covered in flour.
And you're looking at them and going, dude, it's so easy.
just go hire a staff and build a manual, right?
Like, this is not rocket science.
And then you do that.
And now you're the CEO of the bakery.
And now you've got to deal with people problems
and a different level of issues.
And to me, it's like, I've done the right stuff
and I've hired great CEOs.
I have all that.
It's just now there's like too many different things
to keep tabs on in my brain.
And I think humans aren't designed
for thinking about more than like two problems at once.
No.
So when I have like 10 problems or 30 businesses,
it's just hard to kind of feel on top of everything.
I think you can...
I don't know.
I think I learned this from you, actually.
And then another person was like, I was like,
oh, I'm just going to let this burn.
And oftentimes it doesn't.
It survives or gets stronger.
Usually they figure it out, right?
If you don't respond to the text and you take four hours to respond
instead of 10 minutes, usually it's like, oh, actually, I figured this out.
Or you train people that you don't respond quickly unless it's an emergency.
and they go figure it out.
But if you jump in and you solve their problem all the time,
they're just going to keep asking you.
Yeah.
And I kind of came to the conclusion of like,
I'm just going to let it die.
And then it goes,
it goes back to that thing of like,
you know,
Tim Ferriss or any of these people
who talk about these hacks,
the hacks are real.
But what's also real is human nature is to be miserable.
Right?
So like,
you know old people who are like rich,
retired and they're angry about their neighbors
or their grass or,
their vacation got canceled or whatever the silly thing is.
And you're looking at it, you're like, dude, you have a nice life, relax, enjoy yourself.
I think humans just always need something to be upset about.
And so for me, it's like, you know, I've got, I'm so happy with where I'm at.
And I love all my businesses, but I manage to still make myself miserable.
I would change it too.
We don't need something to be unhappy about, but we need a war.
I need a fight.
Totally.
Like, it's good for me to have a fight.
I love having an enemy.
But then I think I must conquer.
I'm in the same way.
My business partner always says you need an enemy.
I get so fired up at that or like being wartime CEO.
But then like yesterday I did this viral tweet.
I got the biggest tweet ever, right?
How many people did that reach?
30,000 likes.
I haven't checked the number of people.
I think it was like tens of thousands or something of retweets.
So Sean's clubhouse thing reached, I think,
six million people, but your thing looked like it was even bigger.
Where do I look?
This Twitter analytics?
Yeah, on your phone, there's this thing called insights.
So you go to the tweet and then underneath the like button, like the heart button,
you see something that says view insights.
So I got 7.2 million impressions.
Wow.
And total engagement of 1 million, 1.1.
That is 7.2 million is so good.
Yeah.
So it's crazy.
So anyway, so I did that.
And, you know, it was like dopamine.
hits. I was talking about a failure, right? It was like I hadn't really talked about it. I publicly revealed
I lost $10 million on this business I'd started. And it was just kind of like exercising a demon,
right? Hey, I'm just sharing this fucking horrible story or whatever. And the thing about Twitter is that
two to five percent of your audience will always misinterpret what you say, go, you know, oh, hey,
technicality or this isn't right, or you're trying to come across this way and that's not true,
whatever it is. And so how privileged of you.
Totally. Oh, how privileged you lost $10 million or whatever it is.
And I had, it was hilarious. I had, um, so my, the story was basically, we started
productivity software called Flow. I decided to bootstrap it like Basecamp. And we had a big
competitor, Asana. And Asana was run by a billionaire, the co-founder of Facebook. He raised a
shitload of money. And originally I was like, oh, no, we've got a better product. And then they
just made their product better. And they outspend us.
on marketing and we got killed, right? And so I do this. And, you know, the co-founder of Asana,
who I really like, and I thought I complimented him in the story, started taking issue and saying,
you know, in 20, we didn't even have a marketing budget in 2012 and all this shit. Oh, Dustin was
fighting with you. Dustin, was like fighting with me on Twitter. And I'm like, dude, I like, dude,
I like you. I'm like you. I'm complimenting you. You're like such a nice guy. And,
and you said it really nicely and all this stuff. And so he's attacking me. In the tweet, you said,
Dustin very nicely said,
we're going to crush you.
And he did.
But I love him a lot.
That's like what you said.
He didn't really,
he didn't even say,
I'm going to crush you.
It's more like,
hey,
here's all the challenges you guys are going to have.
You should really join us.
We'll do this together,
right?
It was this very collaborative message because I think they wanted to buy us.
But, um,
and then,
you know,
my other,
like a hero of mine,
David Hunter Meyer Hansen,
who like I've worshipped forever in terms of like their business they've built.
Um,
he wrote this whole post about how.
I'm pro-venture and I'm, you know, misallocating, you know, success to all this stuff.
And he totally twisted what I was saying.
And so it's like this downside of Twitter and being public of like starting a fight and stirring
the pot and sharing what's going on.
Isn't he like your buddy?
Yeah.
And I'm friends of them.
We're texting about it.
It's fine.
But it goes back to like the negative emotions of sharing and being out there and having,
you know, having enemies comes with shitty emotions, right?
I'm debating this right now.
Like, is it worth, over the last two years, like, I love coming on here and stuff,
but is it worth having a public profile, right?
Is it worth the negative emotions?
I think that this is like a rich person's problem.
It's kind of not like rich of whatever you want.
So like whatever you're trying to get, whatever you're trying to achieve, you get it.
And you're like, oh, man, that's not as good as I thought.
And I've experienced this as well.
So if you've noticed online, I actually try to be far more low-key than ever before
because I find the pressure and I find the attention to actually be a net negative.
Although that's like bullshit.
It's like, that's a shitty thing to say because it's not really a net negative because
I'm happy with the outcome and I wouldn't trade it.
So it's not really a net negative.
But I completely agree.
I think that I'd rather do something anonymously right now.
Well, this is the question is could you be known, could you still be outside?
spoken in audio and stuff, but just have your photo nowhere. So no one knows and not reveal too much
personally or whatever. Because the cool thing, as an extrovert, I like lit up when you're like,
oh, dude, I tweeted this out and 50 cool people showed up at this event, right? Like that is the power.
That's by not being public, you actually aren't, A, you're not sharing your lessons and you're not
helping the next generation of entrepreneurs and stuff, but you're not connecting with new people.
And you're making all these friends as a result. Maybe you don't need new friends. But
That's so cool.
Yeah.
So we have two options.
One, we just have thicker skin and stop being such a wussy about it, which like is hard.
It's really hard.
Or we build anonymously a little bit more.
And we're actually having, what's is the guy's name, biology?
The crypto guy.
Yeah.
He's going to be on the podcast in a couple weeks, I think, right?
Abraeu?
And he, his whole, he's got this big prediction that that's going to be.
the norm is that your co-workers are actually going to be anonymous. And I wanted to talk about
that because I kind of agree. I think there's a world where that could happen. It's fascinating
to think about like if you think about like if you had a work persona and you're just like, you know,
Sam X and then you're Sam part in your personal life. And Sam X has a reputation and you talk about
what you're doing and stuff. That's super. I mean, there's that guy, the samurai, the samurai,
whatever the fuck, the guy. Financial samurai. I'm a big fan of it. Financial samurai. I'm a big fan.
like that guy, no one knows who he is, right?
Or what's the guy's name? Mr. Money Mustache.
Nobody know who he was until that New York Times profile.
Right.
And that's the ultimate.
Totally.
And you and I both probably, you and I were this and you probably have a lot more.
We have friends who we feel like they're incredibly close friends.
And you've not only never met them in real life, you've actually never heard their voice or
seen their face.
Totally.
I've got a ton of friends like that who I only communicate with them.
And I know what their profile picture is.
and I consider them to be great friends.
But even look at Jack Smith, right?
It's like his username is Jack Smith,
but his photo is just some random cartoon thing
and it's fake.
And that is smart, right?
Like, dude, I was texting with someone last night
and he was saying there's a Twitter user.
I think he has like 200,000 followers or whatever.
The guy gets death threats, right?
And I look at his Twitter and I'm like,
this isn't like, this is pretty innocuous.
He's not like some controversy.
I mean, I can't say.
but not super controversial or anything like that.
And the guy gets death threats and you just go like, wow, like if that's what you're dealing with.
I remember I had this guy six years ago, a schizophrenic guy in my city thought that because we worked with Apple, we had the Apple watch came out.
He thought we had the Apple Watch plans and he showed up in our office in like a super manic state quivering and like demanding with his like fist bared that we just.
give him the Apple Watch stuff, right?
And we're able to cool them down and get them out or whatever.
I have some schizophrenic people in my family,
so knew how to deal with it.
But you think about it, like,
that's only going to happen more as you have a bigger and bigger presence.
And that kind of stuff's a little freaky, right?
You don't want to get like John Lennon.
I call it love knifed.
You know, they love you so much.
They're going to stab you.
Totally.
And it is fearful.
I mean, I've not had death threats,
but there's been times where Sarah and I have been on vacation
and we'll take a picture of,
take a picture of our guest house or the vacation home and we'll cover the address but still but
I'll get like five or ten packages um from people saying like oh we just found the house on street
view and they'll like send they'll send stuff yeah it happens all the time so I'm not that's creepy
he asked me not to take pictures of the house even if we cover the address dude that's super creepy
and I'm a nobody you guys you and Sean have two X as many followers I mean and so yeah
That's weird.
It's so interesting.
It's so,
it's,
and it's such a first world problem, right?
Oh,
no,
I've got this big audience,
all these people listen to me or whatever.
But,
but,
yeah,
double-edged sword.
Yeah,
you know,
people always say,
that's a good problem to have.
That's a first world problem.
And my reply is like,
yeah,
you're,
you're right.
It's still a fucking problem,
though.
Totally.
It's very real.
And,
you know,
I was saying,
I was on the phone with someone the other day,
and,
you know,
he was saying,
oh, yeah,
you know,
I want to be a billionaire.
And I was going, well, think about being a billionaire.
You know, think about the pressure of having billions of dollars and knowing like you can,
okay, so like here's an example.
It's like I read Bill Gates new book about climate change, right?
And I'm going, oh, that's okay.
I don't have enough money to really do anything in this, right?
I don't feel any personal responsibility.
Let's let the crazy billionaire, Bill Gates or whatever deal with this.
And if I was a billionaire, I'd be going, oh, shit.
You know, I need to like call Bill.
and I need to help.
And this is my problem now.
And if there's a shooting in town,
I need to fund the police to make it better
to solve these problems.
There's a lot of pressure that comes along
with large amounts of money.
And so it's interesting to think about
what's the right amount of money, right?
And the people I admire the most
are often the people who have enough money in the bank
that they can do whatever they want,
but not so much money that they can turn into wackos
or stress themselves out.
what's that threshold of they can do whatever they want?
Like, what does that mean?
I think really it's like five, in my city,
it's like maybe like five to 20 million bucks is enough to,
you know,
that's live a great,
great, great life, right?
You could obviously do a lot less,
but I can,
I can pretty confidently say that I think 20 is the threshold
that you could live a great life
in pretty much any city for the rest of your life with 20.
Yeah.
I think I would say that now.
I mean,
that's like you could get like a crazy apartment in New York
live like a king and you're good forever.
Forever.
But I mean, with like $2 million, even $3 million,
you can live somewhere in the world like amazingly well.
Yeah.
Well, Andrew, thank you.
We'll do it again next week and we'll get our research to do stuff.
Abrae, what do you give this out of 10?
Nine out of time.
Oh, I'll take that.
That's good.
Would not have expected that.
