My First Million - From Sleeping on Gym Floors to $100M with Alex Hormozi
Episode Date: February 10, 2022Sam Parr (@theSamParr) and Shaan Puri (@ShaanVP) are joined by Alex Hormozi (@AlexHormozi) to discuss his journey from sleeping on gym floors to making millions, sales techniques that can earn you $10...0k per month, how he got so ripped, and more. ----- * Do you love MFM and want to see Sam and Shaan's smiling faces? Subscribe to our Youtube channel. * Want more insights like MFM? Check out Shaan's newsletter. ----- Show Notes: (00:25) - Explaining Alex's business (09:55) - Alex's background and how he got his start (28:55) - Starting a supplement business (33:30) - How to get big commitments up front (47:30) - Alex's 5 AM to 4 PM schedule (54:45) - How Alex got jacked (59:30) - Sales advice ----- Past guests on My First Million include Rob Dyrdek, Hasan Minhaj, Balaji Srinivasan, Jake Paul, Dr. Andrew Huberman, Gary Vee, Lance Armstrong, Sophia Amoruso, Ariel Helwani, Ramit Sethi, Stanley Druckenmiller, Peter Diamandis, Dharmesh Shah, Brian Halligan, Marc Lore, Jason Calacanis, Andrew Wilkinson, Julian Shapiro, Kat Cole, Codie Sanchez, Nader Al-Naji, Steph Smith, Trung Phan, Nick Huber, Anthony Pompliano, Ben Askren, Ramon Van Meer, Brianne Kimmel, Andrew Gazdecki, Scott Belsky, Moiz Ali, Dan Held, Elaine Zelby, Michael Saylor, Ryan Begelman, Jack Butcher, Reed Duchscher, Tai Lopez, Harley Finkelstein, Alexa von Tobel, Noah Kagan, Nick Bare, Greg Isenberg, James Altucher, Randy Hetrick and more. ----- Additional episodes you might enjoy: • #224 Rob Dyrdek - How Tracking Every Second of His Life Took Rob Drydek from 0 to $405M in Exits • #209 Gary Vaynerchuk - Why NFTS Are the Future • #178 Balaji Srinivasan - Balaji on How to Fix the Media, Cloud Cities & Crypto #169 - How One Man Started 5, Billion Dollar Companies, Dan Gilbert's Empire, & Talking With Warren Buffett • #218 - Why You Should Take a Think Week Like Bill Gates • Dave Portnoy vs The World, Extreme Body Monitoring, The Future of Apparel Retail, "How Much is Anthony Pompliano Worth?", and More • How Mr Beast Got 100M Views in Less Than 4 Days, The $25M Chrome Extension, and More
Transcript
Discussion (0)
I have come to accept that I love working and I don't need to judge myself for that or or take in other people's judgment on how much I should quote do.
Like this is my life and this is what I like doing.
Because I never heard of you before and I was like, A, this guy's popping up all over my YouTube all of a sudden.
What the hell is going on?
And B, he's saying that this gym, I don't know.
I called it a course, which actually is incorrect.
I was like if there's like one thing that I could make just for the almost for the audience.
audience's sake because like we're we're much closer to what a franchise would be um and overall in the
very beginning that was what the big decision was like am i going to go the franchise route because
i had six working locations i was 26 years old and they you know they worked and that's when
a mentor was like you should stop owning all these gyms you need to license the model out and so that
was when i kind of transitioned from b to c to b to be what you might not know is that for two years
actually because i wasn't confident i was like i know it works in my six markets i was like but
does it work in all of these markets? So my wife and I actually did 32 gym
turnarounds in the next two years. So we'd fly out in person, fix their pricing,
change how they did their layout, changed their sale. It's like a consultant,
like a management consultant for a gym. It's exactly that. And then from there,
we figured out we cleaned it up to just like completely dial it in. And then I would love
to say it was some stroke of brilliance of like, and then in my master plan, I decided to start
licensing. That was not what happened. We ended up.
doing these launches and the flaw of the business model was that I didn't control the fulfillment.
So we would go in, we would charge nothing.
It's pure performance.
We'd fly in.
And I would charge 100% of the upfront cash collected that we would do while we were there.
So we averaged about $100,000 in cash collected in 21 days.
And that's what we would average per gym that would come into.
So that means each gym is making an incremental $100,000 a month from your...
If I were launching eight gyms in one month, we would make $800,000.
We would. Got it. Right.
Oh, and this was when the model before you were like doing gym long.
And so what ended up happening, though, was like, and it started scaling really quick.
I was like, this is the game. Like, this is what I need to be doing. This is awesome.
And they didn't have to spend money on ads. They, like, they did literally nothing.
They gave me a place to go market itself is basically what happened. And so what happens,
we would dip out. And then all these customers that we sold would then be fulfilled by a facility
that was struggling because that's why they called us. So they typically had pretty poor product.
and I didn't have the bandwidth to stay there for six weeks on top of that and retrain trainers and show them how to set up class.
I didn't have the time to do because we're marketing selling most times were there.
And so anyways, we would fly out.
And then what happened in an unfortunate percentage, they basically were like, hey, you signed up and paid this guy $500.
I would give you the same thing for $200, refund with him, and just sign up and I'll do everything through me.
And so within a matter of months, I had like $150,000 in refunds between like three facilities because they talked to each other.
And then I was like, fuck.
Yeah.
And I already incurred the cost of marketing, the flight, the sales guy, the hotel, the rental car, everything.
What was the name of this gym franchise?
It was Jim.
It was Jim Launch.
Okay.
But I'll tell you this.
The original concept was Jim Rescue.
It's like Bar Rescue.
That was kind of the idea.
But you said Jim Motors didn't want to be rescued.
Bingo.
So who doesn't want to get launched, though, right?
So it's gym launch even though you're already open.
And so nice branding switch.
And so anyways, we were like, okay, this is not the model.
Something's wrong here.
So I basically keep selling more every month to cover the refunds from the month before.
It was horrible.
Very stressful.
And so my wife had a little side training business that she had kept.
She was doing like $3,000 or $4,000 a month.
And I was like, you know what?
Screw the gym thing.
We know how to sell weight loss, you know, direct consumer.
That's what we're good at.
I was like, why don't you become the face?
I'll go in the back and I'll just run the, you know,
I'll run the acquisition side and we'll sell like 16 week transformations
just over the phone.
And so we started doing that.
That doesn't seem like a good idea, does it?
Right?
I mean, it started working.
14 days we're doing $1,000 a day switching it.
And I just want to thought it was so crowded.
We're, you know, I mean, we're good, like, we're good at that.
You know what I mean?
Like, we, that space, we understand very well.
And so we were able to do that.
And I was like, all right, the eight sales guys,
can come in. We could do $8,000 a day selling these, like the transformation programs. Great. And so I had
eight gyms that were supposed to launch the next month. And so I called him up and I was like,
hey, we're not doing the thing we were doing before. You know, you didn't pay us anything. So best of luck.
You know what I mean? Basically, it was kind of what it is. And then the first guy was like,
dude, I just refinanced my house. I just maxed out my credit cards. Like, I need this.
My buddy, like filled his gym up with you. Like, I know your thing works. Like I just need,
please, like help me. And so we heat and hot. And then finally, I was like, all right, man, listen,
I'll show you what to do.
I was like, but I'm not flying out there to save your ass if you can't close.
And he was like, no, no, that's fine.
That's fine.
And he was like, well, how much?
And this, that was like the magic moment where I was like, uh, and so just to show
you where I was at at the time, I picked the highest number I could think of with the
intention of getting him to say no because I didn't want to do it.
And so I said $6,000.
And he was like, done.
And I was like, I just remember looking at the phone and be like, holy shit.
$6,000.
And so I hung up the phone.
And then I called the next guy.
who I was supposed to cancel on.
Same spiel.
And he was like, how much?
And I was like, $8,000.
And he was like, okay.
What are you given these guys?
So you're giving them a playbook to sell in their market, which included what?
What did they do?
But you probably actually didn't even know what you were going to give them.
Well, so we had already had the entire, the entire front end process was super, super
lubricated.
So like, these are the ads, these are the pages.
Here's how you place them.
Here's the targeting.
Once they come in, these are the five texts that you send.
Here's how the reminder sequence works.
Once they walk in the door, here's how you set up your lobby.
Here's where you need to sit.
that this is that's the stuff that a gym owner would send to a client who wants to get trained.
So it's not a course.
It's also not like EOS.
It's not like a back end operations thing.
It's like a marketing machine.
You'd basically license.
I licensed the acquisition.
So we were the ads.
So it was ads that I was in.
So I was like,
these ones work.
So I would run these ads that I had written to pages that I had built.
And I would,
and so what I was doing is.
But on,
on their URL?
You basically were,
you were a services business.
Yes, 100%.
We're a services business and the training component was like, okay, well, how do you sell?
So instead of getting one-on-one, I was like, and so what I did was I actually gave them my
internal sales training. So it was this thing that I put my guys through. And like a lot of,
it's kind of interesting because I fell into this where I think a lot of the, the e-learning
space try and create stuff to have stuff rather than creating as short of a time commitment to get
someone from point A to point B, which is I needed to get a guy in who used to be selling
shape mix from MLM and get him to close $500 deals day one with two hours of training.
And so that training is what I gave to them.
So I already had everything.
I just didn't have the marketing part.
So all I did was I built the marketing part over the weekend because I already had the ads.
I didn't make a training for it.
But the training for like, how do you weigh them in?
How do you do the food stuff?
How do you like all that stuff already made because I had to do that during the gym
rescue side.
So I literally just added in how to run the ads.
ads and then the whole product was there. And we helped them implement it, implement the acquisition
system within the business. And the average gym collected $30,000 in additional cash in the first 30
days. So we would do 100. But them not being as good as us, still did $30,000 additional cash
in the first 30 days. And so the price point for the system was 16 grand. So they were stoked.
And then at that point, we signed three-year licensing agreements for $42,000 a year. So they were like,
what else do you have?
And what happened?
And what was the gym?
Because all of a sudden they go from 100 members to 250 in two months and be like,
how do I hire trainers?
How do I scale a sales team?
How do I,
you know,
be like,
and then all of the other problems emerged.
And we already had done this because I had six gyms.
So I was like,
here's my ads for trainers.
Here's how I train them.
Here's how we set up the classes to maximize square footage.
Here's how we do the ascensions into semi-privents.
And so we just did the whole thing.
What could I Google to see one of these gyms?
I want to see like, like, did you do that?
I know you use ClickFunnels, I think.
I could tell by the Fabicon because I like ClickFun,
too.
But you, what, like, can I Google something to see one of your clients,
one of your students?
I don't know what you call them.
Yeah, you can one of their gems.
They all look different because they're all,
they don't take my brand.
So franchises system fee name, right?
So we were just system and fee.
Otherwise, I'd be operating as an illegal franchise.
And so,
Let's zoom out for a second.
So you basically go from, for those who don't know the story,
and I only barely know the story,
but the story is you open up a couple gyms yourself.
So you open up a gym and you get to six locations.
You're sleeping on the gym floor,
which is always, you know, any business I do,
I'm just going to sleep in a garage at least one night so I could say that.
But, you know, maybe you did the real deal where you actually had to sleep there.
I don't know.
Nine months.
Nine months.
All right.
So you're sleeping on the gym floor for nine months.
You end up getting six locations off of California.
flow, so you know, you're not like, you know, getting a bunch of investors come in or whatever.
And somehow, some way, you stumble into this like, I don't know, like a mastermind or a retreat by Russell Brunson.
I don't know if he hosted it or he was just there.
Who's the ClickFunnels guy?
How did you even get to that event?
And then I want to ask you a couple questions about it.
Yeah.
So for avoidance of doubt, I had two partners that after I had my successful gym, one was the ex-COO of
Broadcom, number two at Broadcom, 10 billion dollar company.
and the other guy had 22 tanning salons.
And so the Broadcom guy brought in the tanning salon guy and was like, hey, let's scale this thing.
And I was like, awesome.
Long story short, the partnership didn't work out.
And so I ended up opening the next three on my own and I opened up two more with them.
And then I ended up buying out both of them over time.
Did you have a job before this?
Because you're only 29, 30.
I was a management consultant.
before that.
So I quit my manager and then
started this. The question
that you asked, though, originally was...
So how did you end up at this thing where
it's at this hangout or this mastermind
or this meeting where you realize
I'm in the wrong business? I shouldn't be running gyms.
I should be teaching other people how to run their gyms,
right? How did you even end up
at that thing? And it was
like Russell's idea, right? At least I saw the video
that was wonderful story. So
the long story from Prasco was two years
before I went to that mastermind, I went
to Traffic and Conversion Summit because I knew I needed to like learn more about marketing.
And like my, I'm a gym over.
Like I'm not internet marketer.
I was like, not this is not my world.
You know what I mean?
I was like, I got to learn more about marketing.
So I'm going to go to this marketing event.
So I go there and one of the side rooms was Russell.
And he goes and pitches click follows.
But he couldn't actually do the stack because they weren't a lot of sell.
So he did his entire sales presentation and then literally just stopped before the buy button.
And I was like, I was like, screw the gyms.
I want to learn how to do this stuff.
And then like most things, because I couldn't buy, there was nothing that
didn't. I went back to my life for two years and that was it. And then when I was having some sort of
existential crisis, because I was now 26 or 27 at the time, you know, all the gyms were, you know,
they were making money. And I remember like texting one of my managers and I was like, hey,
do you need anything? He was like, uh, I think we're good. I need some ink, you know? And I like,
order my Amazon cinnamon ink and then I was done for the day. And I was like, trying to be useful.
Right. I needed to be useful. So I Google and I was like, you know what that Russell thing was really
cool. So out of the blue, I Google his name and the first link that comes up is, are you one of my dream
clients or something, which was directly to his mastermind? So I applied to the mastermind. I got sold
to the mastermind and transparently. I should never have been sold into this mastermind. It's for
internet marketers. And I was the only. And it's like 30 grand, right? And I was the only brick and mortar
business owner there. And they're like, oh yeah, tons of chumoters. And I've already told him we
laugh about it now. But like, anyways, I show up and I'm like, all right, all the guys show their funnel.
and all the stuff.
And I was like, yeah, I own a bunch of gyms.
I'm trying to get to 10.
I've got six.
So that's kind of,
I'm just here to learn, you know.
Yeah, that's where I'm at.
Yeah.
Yeah.
And so I walked through my acquisition process because we were,
we were getting 30 to 1 on the front end.
So 31 LTV to calculate in the first 30 days, right?
Not including my recurring on the back end.
And I walked through every.
Which basically means,
which means you're making 30 X what you were spending.
You spend a dollar on ads.
You get $30 out on cash.
In the first month.
Yeah.
So when you do these launches, which is, which is like,
A good for a lot of brands, like one to three over a year would be ours.
It was insane.
I mean, so it would cost us $3 to get a lead, and one out of five leads would give us $500.
And the reason that it wasn't more than $30 to 1 is that that's me giving the average
with the sales guys, but like when we ran it and I was selling and we were working leads,
like we could get 100 to 1.
It was insane.
So anyways, he saw these numbers and was like, what is going on?
And so anyways, I walked through it.
And he said the sentence that changed my life, which was, Alex, you shouldn't be
running gyms.
you should be showing gym owners exactly what you showed me.
And right now, you're in a level two opportunity with a level 10 skill set.
And those were the exact words that he said to me.
And it honestly hit me like a ton of bricks because I was like, this is my vision,
United Fitness.
We're going to be America's next gym.
We're going to make him healthy.
We've got this.
But, you know, he made more money than me at the time.
And so I was like, if I don't listen to someone's advice, then why am I paying for it?
And I saw an interview with you.
And you said something that I've had this exact moment before.
which is you meet people who are doing, you know, on whatever the scoreboard is, they're,
they're richer, their business is bigger, their valuations higher, they're younger, whatever.
So they're more successful, quote unquote.
And you meet them and you're like, all right, there's nothing more special about them than me.
Okay, so that's the first realization.
I want what they have and they're not, they don't have something.
I don't.
All right.
So then, you know, how do I do this?
And it seems to me like that's what kind of shattered the glass of that whole,
business plan that you had was that realization. Is that right? Yeah, 100%. I mean, I didn't even know what an
opportunity vehicle was. I was like, what do you mean? He was like, and I didn't, same. Was that? Same.
I don't even know what that is either. Yeah, I remember I remember what I did know with that,
but either. Yeah. Well, I mean, I define that now is the number of potential units to be sold and the
gross margin per unit possible. So it's just one times the other. And then the third multiple.
supplier would be supply demand dynamics within the space. So like if I were trying to get into
telecom, amazing Tam, amazing potential gross profit per unit sold, terrible supply demand ratio for me
to enter. Right. So it's like, how do I measure the opportunity vehicle? So those are the three
that I used to measure that vehicle. And so in this instance, he was like, okay, you have all these
gyms that you can sell. You have a huge amount. And the big one that he saw was like the amount of
potential gross margin per unit sold was enormous. Right. And so for, for
context, our second year of businesses in the licensing business, we did 26 million
top line, 17 million in EBITA.
Amazing.
Wait, say those numbers again?
It was 25.9 million in top line and 17 million in EBITU.
First, I've got a bunch of questions about that.
That was in year one.
You said, okay, first of all, what made you, you said that you were getting this 30 to
one LTV to KAC?
What were you doing that was so good?
Just good copywriting?
Are you just a good salesperson on the phone?
What was so good about you?
First off, Facebook was way cheaper in 2013.
You know what I mean?
When this whole thing started, right?
So, I mean, like, just the cost per lead was insane.
The percentage of people would convert a landing page was higher.
Everything was more responsive, et cetera.
But from a, from a, like, what we were doing is we were offering an irresistible offer.
So we had a free six-week challenge is what we'd offer people.
When they would come in, we'd walk them through, you know, what the program was, et cetera.
And then the schick and the reason it was so cool and compelling was that if they lost 20 pounds in six weeks,
we'd give them the entire amount of money back.
And that's what made it so cool.
And that's why we got crazy results.
We had like 70, 80% success rates,
which for a weight loss program is insane.
And it's because people were basically wagering money.
And that was because I didn't know that, like,
wagers are managed by lotteries.
And like I just like, I just, it was like,
you put 500 bucks down, you lose the weight, you get it back.
But the reason it works so well is that someone come in.
So I'd pay, I'll walk you through the math.
So let's say at this point I'm probably paying 10 bucks, you know, CPM.
So like, and, you know, so I'm getting, and probably like 4%, 5% CTRs because it was like back then.
So I'm getting 50 clicks for 10 bucks, right?
I'm like, okay.
And now my landing page is converting half.
Right.
So like it was just, you know, like bonkers.
Like, and that's why some of these in some markets were getting 25 cent leads.
You know what I mean?
In some markets were like the highest markets back then were like five bucks, right?
And so you've got an average cost per lead of like $2, which was none.
And you're getting what, their phone number?
Was that?
Yeah.
Yeah.
our email. And so from there, we'd schedule usually like 50 to 70% of those people, half of them
would show, and then we'd close and depend on, you know, the skill of the sales guy. The average gym
closes 35%. Our team averaged about 50. When Layla and I sold, we averaged 80. And so there's a big
range there. But we'd collect the cash up front for 500 bucks. And then 24 hours later, they'd come in for
nutrition consultation, which is complimentary. We'd average $200 a ticket in supplements, you know,
creatine pre-workout, et cetera.
that we'd sell them right after that.
So we get another $200 pop.
Three weeks later, what we do would say, hey, listen,
you lost 12 pounds, Sandy.
Is that your ultimate goal?
And then she would be like, well, no, I want to get an amazing shape and blah, blah, blah, blah.
And we're like, all right.
So you understand that it's not about the six weeks.
It's about six years from now, right?
And she would say yes.
Then I'd be like, congratulations.
You won the challenge.
You got the point of this.
And so what I want to do is I'm aligned with your long-term goal, too.
So I want to do is because you won the challenge, and take that $500.
I want to spread it over the next year.
So you get a discount for doing it.
so we can align with your goal.
Fair enough.
You say, sure, three weeks after that, she gets billed for her first billing.
So if you follow the money, 500, 200, and then she gets billed right for the EFT, even though
she won the challenge.
Right.
Right.
Yes.
And then six weeks after that, we'd say, hey, wouldn't you like to have a little bit more attention?
Instead of being in this large group, we can put you into a one-on-four scenario.
We can give you even more stuff.
We can show you cooler, more advanced exercises, blah, blah.
And so that was how we did it.
And were you just...
But then this parlayed into the actual product that you really crush it on, right?
So, which was when you were doing 27 million in year two or whatever,
27 million with like 17 million in EBITDA on year two,
that product was the was gym launch.
Right.
And what was that, what did that look like?
Was it, what software were you using and how did you package this?
Like that's because I want to get really nerdy on the stuff because I think about that.
I'm like, that's a great idea.
but packaging a service is that's a challenge.
That's interesting.
And I want to,
so I want to ask you what you did it.
And then I'm going to ask you,
what other industries would you do it for?
So, I mean,
that's what Acquisition.com is.
So it's like, it's exactly that.
Like, I know how to do this within a niche.
So like B2B services.
If someone's like, I know how to help a lawyer make more money with their law firm.
I know how to help a bookkeeper make more money with their bookkeeping business.
I know how to help hair salon, you know, people make more money with their salons.
Like, that's what I'm looking for is,
niche e-learning slash service companies that we can invest in.
Our good friend, Jack Butcher, has a phrase called build once, sell twice.
And that's basically what you were doing.
You were like people who were selling one-to-one, they had to sell, then do, sell and do.
You were like, no, f that, we're going to build once sell a bunch of times.
And that process is what I'm asking about.
That's interesting.
Yeah.
I mean, that was when I'm sure you're familiar with Naval because I know you're on Twitter.
like I kind of fell into like it's like you realize why you start making money like I'd love to say it was some master plan like you realize later why something works so well it's like I had zero incremental cost I was selling cars over the phone and I had no cost of goods like it was insane and so we basically would onboard people you know we had a concierge service back then this is I mean it's five years ago you know it's been it's been a while but we do an onboarding process we kicked their ads off we basically check in with them we had calls every single day
So I would hop on a call with every new customer every day.
I did it as a group call, but I was always available.
And then we had a 35-person tech support team that would help them with like the pixels
and setting the landing pages up and all that kind of stuff.
And so because that was the issue they would get stuck with was the tech.
So they could understand the sales.
They could understand the nutrition stuff.
They got both of those things for the most part.
The tech is where they struggled.
So we really ramped up like our implementation help.
And then on the strategy side, I would be there every day to take calls.
And I took 400 calls over the first year.
And so like that was kind of how we did the fulfillment.
But it was like a set of videos?
Yeah.
A set of videos too much as long with like a file, a folder of files.
Yeah, yeah.
It'd be like, here's how you set up that.
You know, I'd be like, here's why you set up the lobby this way.
This is what they need to see when they walk in.
You have them sit down here.
Give them this iPad.
Here's the download for the, the swipe file of the presentation that they should be leafing
through before they come to the office.
When you come, like when you're ready, say these things, make this joke, do this thing.
When you come inside, like sit on the corner.
Don't sit across from them because it seems confrontational.
have them step on the scale. Make sure they step on it. Make sure they look at the weight.
Then she cries. And you're like, okay, sit down. Now listen, we're here to help you. Let's figure
this out. What have you done so? You know what I mean? Like it's very scripted. So it's like,
here's the video explaining it. Here's the script that does it. And then here's six examples of
guys in different gyms with different styles of selling. Because that's one of the things that like we
started to learn early on is that I was attracting guys originally. Like in my team,
I just had everybody sell my way, more or less, right? And then I realized that a lot of people
over time as I learned more about sales, like, people have different styles of selling.
And they're just as effective. Some people are more, you know, very analytical in terms of like
their approach, like basically making a logical argument. Some people are just very emotion driven.
Some people just do it off rapport. Like, and so I showed different styles of selling, but still
following the same framework. And so we went away from a scripted process to more of a question-based
framework, which is what we've pretty much stuck with since then. And if somebody wants to get good
at selling, what, like, you know, there's a go out there and, you know, try to sell a
thousand times. It's one way to get better. But if you wanted to improve your rate of learning,
what books, courses, whatever, what YouTube videos, like, do you remember that, like,
that really clicked for me and that was like a game-changing thing for me and getting better at
selling? I have relatively stronger beliefs about the topic. So I think, first off,
a lot of people read books before they start selling. And I've thought a lot about it. And I don't
think that's the right path because you don't know what they're talking about. Yeah. Like,
you only know what the concept of building rapport is until you've not had rapport.
And they're like, oh, okay, now I understand how this works.
But like until you like until you confront the reality, like you can't, you can't bucket
the knowledge into something that's actionable.
So I'm a pro-pronative of doing first, realizing the deficiencies and then going to find
the information now to match the, the real life scenarios that you have encountered.
The second part of the question is like which books or things like made things click.
So there's one moment that made things click, which was I said this in the book, Sam,
which is like, make people offer so good, they'd feel stupid saying no, which was the secret of selling, right?
It's like, if you just make it so good that they won't say no, then it makes your job 100 times easier.
And so I did work really hard on that side to make my job easier.
Yeah, and I agree with that.
My problem, I'm a copywriter, a former self-talk copywriter, and I know all about that, but I'm like,
if people want to refund, this is going to be a pain of the butt.
But in order to make this, like, in order to make an offer irresistible, you could go a couple
different routes.
But one of them is you just do lots of stuff.
And when I think about that route, I'm like, oh, my God, that's going to be a lot of work.
I don't know if I can actually execute on that.
What's an example of that?
So give an example of where you see people with a kind of substandard offer and how you would
give me and how you would switch it to be a more irresistible offer.
I mean, a simple one we did within the agency space in the software company that we started
was we helped them transition from a retainer model to a paper.
performance model. So that was an implied guarantee. And we just said, listen, pay us one time up front,
which by the way, for most of them was what their LTV was because most of them sucked. So it's like,
if you're charging $1,500 a month, which would be probably the standard small business B2B,
you know, I'd say commoditized price point for generic lead gen. They're charging $1,500 a month.
We said, hey, charge a person $5,000 up front day one and say you'll never charge them again
unless someone walks in the door. And so they'll cover the ad spend after that. And you don't get any
percentage of it unless someone walks in the door. So you generate the leads and work the leads,
and when the person shows up, you charge X. And that was based on a pricing survey that we ran
internally to our customers where I said, if we worked your leads for you, what would you
be willing to pay as a flat rate? And so there was a big pricing curve and the concentration of like
75% we're willing to pay between $300 and $400 a month for that, just as a flat service. And I was
like, okay. Now I asked the exact same scenario, same result, same everything later on in the server.
And I said, if we just said, hey, pay per show, what would you be willing to pay for somebody who walks in the door?
For the same exact performance, they're willing to pay four times as much.
And so I said, well, I'll be.
Why don't we price it that way?
And so we did it on a paper show model.
And so that's what we transitioned.
And it also makes it way easier to sell.
We could cash flow of the acquisition because we were making the LTV that we're not we, but like the agencies could make normally upfront day one in cash.
And what's cooler is then the first 30 days they had people show up.
So they get cash up front.
And then in the first 30 days,
they're still getting cash that they can use
to finance the acquisition to the customer.
Right.
And so that's a much more irresistible offer
from a chiropractor.
It's like, well, how do I know it's going to work?
It's like, you pay us one time,
just get all the shit set up.
And then from this point going forward,
only when someone shows up, you have to pay.
And so people understand this.
You said software company.
And so I look, I mean, I watched a lot of your videos.
So I know this, but you basically had like three or four or five businesses.
The first one was this main one,
which was gym launch.
And that was doing like,
30, 40, 50 million.
You can correct me a second.
That one did 26.
So we did 6.8 million year one.
That was the hybrid between me doing Jim Rescue and transitioning to the licensing model.
So about halfway through year one, I was like, this model's not working.
And so we flipped it.
And then that's when we shot out like a gun.
Like the first month we did 120.
The next month I think we did like two something.
Then it was 360, then 480, then 780, then a million, then million two.
million five like that was literally the next like six months and so that crossed us into the second
year of business and then that year we did 26 million um so we did 6.8 with 3 million in ibnita year
year one uh the second year we did uh 20 25.9 with 17 million and then year three and this is why
I'm a big advocate and this is maybe just my own deficiency but um we did 37 million top line 13.4 million in
EBITDA. So Alex made a big fuck up and was like, hey, because at this point, even though it
it may sound like this was short period of time, I was like, I had heard that I could sell this for like
$100 million. So I was like, fuck yeah, let's do that. Um, it's low and ball a three year fucking
journey. But, um, anyways, and there was this flu that went around. People lost their minds. It
didn't affect the gym space at all. That was good. Um, I'm joking. Uh, so, so anyways, uh,
we started the supplement company, prestige labs.
in December of 18.
And you're basically selling supplements to your clients.
Well, through the clients.
So they never actually purchased from us directly.
What we did was we created a drop shipping model
because the one issue that small business owners have is cash flow.
So I said, what we did was we sent out retail kits
that had 130 bottles on them were empty.
So the retail kit was like 100 box.
And they could stock their whole wall
because all consumer research shows that the more stock the wall is, the more likely they are to purchase.
And they would only have one sampler of all of them out.
And then we sent them a kiosk with an Amazon fire on it, right, that was preloaded with their affiliate links.
So someone would try it.
Oh, my God.
And they would make the purchase right there.
And we'd say, hey, this is so much better because now it'll go straight to your doorstep.
You don't need to take it home with you.
And better yet, you won't miss a month because it will automatically ship to you.
So we gave the gyms a second recurring revenue stream through the supplement.
So when someone walks in, when I was telling you earlier, like sell them service and we'd sell them product, we'd sell two EFT.
So that's the gym board for electronic fund transfers, so recurring revenue.
So we'd sell them a service recurring, and then we'd sell them a product recurring so that we'd have two different streams that would come in.
The nice thing with the product recurring is that there was no, there's no operational drag for the gym.
They don't have to do anything.
They just have to make the one sale one time, and they're going to make $80 a month from that point going forward, pure profit for them, like just straight to the bottom line.
And so, you know, interestingly, a lot of Jim's made more money selling the supplements they did on their service because the service is low margin.
But the product was like almost on margin for them.
And we paid really aggressively.
So we paid 40% commissions to them because they were paying for the cost of acquisition and doing the sale.
So I said, you know, you guys should get disproportionate rewarded.
And the first month we launched that.
So we beta launched in December and then January of 2019 is when it kind of officially launched.
In the first month, we did $1.7 million.
And so because I figured I was like, okay, if we've got, you know, 800 active gyms, of each of those guys sells,
and it was actually under my projections because I was like, we're going to be, you know, so wealthy.
I was like, if all of these guys just sell $5,000 a month, I was like, we'll do a million a week.
It didn't work out that way.
But we ended up doing that year 37, but my licensing business came down and I think it went to like 20-ish.
and then the supplement company
of like 17.
And part of the reason
the oopsie that I did
was two big oopsies.
Number one was I started
a second active company
when I already had one,
which to me I think was a mistake
given the skill set I had at the time.
And then the second
oopsie was that
because I thought
potential acquire
would want lower churn,
which is true,
I lowered the price.
And so I thought that if I lowered
the price,
that would get more people to stick.
And so I cut my top line price
by 25%.
and saw absolutely no change and just lost what was it and what did you reduce it to it went from
the it went from $800 a week which is the licensing uh on the back end to $600 a week
what's 800 a week times 52 i don't even like what's the annual cost 42 was it so it costs 42 grand
to be a part of your what what do you call it part of your not court yeah but what do you
what's like the noun that you used to describe this uh like
The program was called legacy.
The people were called Jim Lords.
And so we would sell launches a front-end program,
and then they would go into the continuity, which was legacy.
So if you're following one from home for anyone in the podcast,
I copied the exact same model.
So I sold a six-week to find-end program for a lot of money,
and then I downsold the continuity because $16,000 for 16 weeks is $1,000 a week.
And so I said, now you're going to get more for less for $800 a week.
You're going to get what you have before,
plus all this other stuff for less money than you were currently paying.
And they're like, what a do.
deal. At the gym, I'd say, hey, it's $100 a week, $600.
And if you stay, we're going to drop you from $250 a month to $200 a month because we'll
take your $600 and we'll spread it over 12 months. We'll go $50 a month in credit.
And so then you get to $1.99 a month. And so it was front end to liquidate the cost of
acquisition so that I wouldn't need outside capital to car customers. And then the back end
I would downsell the upsell so that we could keep the continuity and bake it.
Which is all like the most classic internet marketing shit, which like a lot of like tech
startup stuff, they don't do this in their fools for not doing it. In tech startups, we do the opposite
typically. So we're saying, hey, we want to get you in. We want to make, you don't know us. We don't
know you. Let's make the cost of trying so low. So free, free trial, don't even put a credit card on file.
And they try to put the bar as low as possible. You did the exact opposite. You said, okay, I'm going to
put actually more friction up front. I'm going to ask for $500 or $16,000, a huge number
upfront and then over time I'm going to actually be selling you on more value for less cost.
Why do you think that works or why do you think that worked for you to charge,
have such a big kind of commit up front when, you know, that's usually when people are,
you know, hesitant.
I think there's a couple pieces.
One is most software companies have funding, not all, but a lot of them have funding.
I did not have that.
And so I could not afford to be in the negative and incur caught.
I couldn't have a burn rate.
Burn rate was Alex's bank account.
So that wasn't going to work for me.
From a psychological and behavioral standpoint, it always made sense to me to sell someone
when they're the most excited.
So you're the most excited day one before you've gone to your first workout because once
you get your first workout, you're like, shit, this is going to be work.
So, and I'm going to have to start dieting and not eating the stuff I want.
Sell them when they're excited about the bikini and not about the TSA and the airplane
they have to go through to get to Maui.
Right?
And so I followed that.
And then the reason that we decrease cost over time is because it's my belief that information decreases in value over time.
And so the longer someone has it and exposure to it, the less valuable is marginally.
And so we try to accommodate that with the pricing.
And since our gross margins were still basically 100%, it still made sense for us.
So let me try something.
This might be a bust.
We can go back to the gym stuff.
This is a bus.
But let me try something.
You've said a couple things that I thought were really interesting Nuggets.
I want to kind of rapid fire just say, I'm going to just quote you, and I want you to riff on it for as long as you feel like doing and then we can switch to the next one.
All right.
So I'm going to take one of yours.
Let's start with this one.
As an entrepreneur, you never arrive.
You just enter a new club as the smallest member.
The guy who lives above me is Andrew Turing and he owns Panda Express 100% outright.
And they did $3.8 billion last year in top line revenue with a 26% percent.
net margin. He took home $950 million in income. And I was like, I'm a peasant. That's all that. That's all this
means. You know what I mean? And so I wrote that right after I did the math on how much he was taking
home. And he's been doing this for 45 years. He owns this building, the Cosmo. So he owns the Waldorf and he
owns the Cosmo. He was both building. He just bought Cosmo for $5.6 billion. He bought it from Blackstone.
People were trying to get acquired by Blackstone. He bought it from Blackstone. So like,
Like, you know what I mean?
You're in Vegas?
That was, I mean, I'm sure you got, like.
Wait, is that, are you in Austin or is that?
No, I'm in Vegas.
Yeah.
And so I think, you know, as the margin utility of money goes down because you just don't need
anymore, it just, you know, becomes whatever silly storeword, if that's meaningful
to you.
And so it's like, all right, well, there's just a lot bigger games than I've been playing.
And I've been in a very small pond.
Let's do another one.
Passive income is overrated.
We seek freedom.
we really want is options for engaging activities. What does that mean? And how'd you come to that?
So, so 2021, we sold three companies. So we were, like, I didn't, it was, interestingly, my CFO was
someone who was really engaged in those activities. And like, I was not. So I pretty much, like,
took a really passive seat in 2021. Because I didn't want to really go start hardcore on scalingacquisition.com
until that was done. And so I was bored out of which, which three companies.
So Allen, Prestige Labs, and Jim Watch.
So those are my three majority holdings.
Right now I have all minority holdings.
So between 20 and 33% are the holdings that we target for acquisition.
And so I had this, I don't want to say existential crisis, but more like I'm bored out of my mind.
I thought this is what I was always optimizing towards, which was, you know, quote, freedom,
which is like you're always outsourcing all of your activities and buying your time back.
And then you have all your time back and you have nothing to do.
And I was like, this sucks.
and I looked back on the times of when I was building into those companies with lots of nostalgia
and I was like, man, that was like some of the happiest times of my life.
And so that of them in this position, I'm getting back into the game.
And like right now we're heavily recruiting.
Like we're two days a week.
We're just doing interviews to build the core team out.
And honestly, I'm happy as fuck doing this.
And so it's like, but the difference between this time and last time is that I have the
option to do it that I'm choosing rather than, because if I didn't have this business,
I wouldn't have the option to work.
So I had to create the option for myself.
And so it's like for me, the shift was going from freedom to optionality, at least as I had to understand the word.
Right.
First you start, you do what you have to do to pay for life.
Then you take that money, you buy back your time.
But then you need to spend your time on the thing you want.
And acquisition.com is basically you're buying other, you're going to buy businesses and deploy your model.
What are you doing?
100%.
Yeah.
So we buy an interest in, we buy minority interest in the business.
And we deploy the model.
I mean, that's that's what we're doing.
The business is somebody who's doing like what you did for gyms,
they're doing it for legal or hair salons or something else.
Or photographers.
That's your latest, right?
Yeah, yeah.
That was the fourth company.
That one, we still, yeah, we have a 20% interest in that company.
And you say, hey, I just had a business just like this and I scaled it up.
I know what it's going to take for you to go national with your kind of like,
with your business.
Let me take a minority seat and let me like help you grow this thing.
Yep.
That's a great model.
What niches interest do you?
I mean, really, it's just services.
Like, I, and it's, it's silly because, like, everybody's, like, really hot on software and
there's all the valuations and stuff, but, like, I may just be a simpleton, which is very
possible.
I just like high cash flow businesses.
So I just really, like, service businesses are super malleable.
I can chase price points.
I can change a product.
I can change client experience without a ton of dev work or engineer or U.X.
And I just like that.
I feel like they're simple businesses.
It's very easy to get tons of margin in them if you know how to, you know, deliver value.
And so right now, the four kind of, they're all related, but the four targets are e-learning businesses that are in a niche, brick and mortar chains that already have multiple successful locations.
So they're probably looking at do I go national and own them all, which is what we did with the photographer business.
So ironically, we actually own, we own all of them, which is different with that one, which we have, I think 13 locations.
And when we started, we had one.
And that was like a year ago.
So like we're just, it's an awesome business.
that one I think is going to be worth more than all the businesses that I put together.
Software as a service or tech-enabled services, more tech-enabled services that could potentially
have some mini, you know, software component, but not as the main thing necessarily.
And then there's a fourth one that I'm just forgetting because I'm on a podcast.
So you said that might be the best business.
What people are going to be like, photography, what?
What is it?
So what does that do?
And why is it going to be such a good business?
So it's a great business.
The it's children's photography, first off. It has an awesome mission. We donated a million dollars last year to kids stuff. And so the founders are super mission driven. The short story is their daughter got told at school to shut up because she was stupid or something. And she didn't talk for like nine months. And so they couldn't figure out how to get her to talk again. And so what they did was they started taking their photographers. So they started taking pictures.
and put it into like a story experience and read her a story where she was her own hero.
And so in the story that they put together for her, she like gets her voice back and like whatever.
And so that actually like their daughter starts to talk again.
And so that's why they're like super mission driven around like the donation stuff that they do.
But the actual business model itself is really, really good.
I mean, people come in and we take, you know, take pictures.
And it's really about the, it's called, you know, a chain of fairies, but it's a magical storybook.
experience. And so it's kind of like the idea of like taking Disney and putting it, you know,
in some, in other areas. You walk out with a book with you in it. That's one of the products we sell.
And you're going to now like teach photographers how to do that. We don't teach photographers.
Oh, I got it. Okay. So that, so this business was interesting. So he at the time when he came to me,
he had one location and he had, I think about 100 customers who were B2B who were doing like some sort of like hybrid agency
business coaching thing
and I really hated the model
and I was like well how much
extra does like a photographer studio make
I'm not going to share the numbers
I'll just say it was a lot
and I was like how much you charge him
and he was like five grand and I was like
all right we're never doing that again
so how much does it cost to open a photographer studio
and he was like a lot less than it makes
and I was like okay well why don't we just front
to all that and build them all
and so that's what we did
Sean, he, Alex, maybe, I don't remember how long ago, I think recent, had a call.
The headline was like, Grant Cardone just made me a billionaire or something like that.
It was like a funny headline.
And he did this.
He paid Grant Cardone 30 grand for an hour of time.
He had 120 hours.
Oh, yeah, pretty crazy.
And basically on it, he recorded, he YouTube the call.
And on the call, he basically, you know how like you and I will talk to each other or our friends?
and you're like, hey, I'm in the middle of selling this company.
What do I do?
And then you also be like, by the way, like, here's my net worth portfolio.
Like, is that enough?
Like, you just ask all these questions.
Like, you know, like, what do I do now?
Like, once I have this, like, how much should I expect?
You know, like all these, like the things that you ask, like your rich uncle, like,
as you're growing.
He asked all these questions.
And he was so transparent.
It was uncomfortable almost.
He said, he goes, well, look, like right now I've got $21 million in the bank.
After this.
I should have like 54 after taxes.
And he, like, this is all on YouTube.
It's wild.
Why are you so open about that?
I think that's cool but uncomfortable for you.
Yeah.
I, it feels like the right thing to do.
I think like what are the things I'm most afraid of?
And usually they're the things that I should do.
And so it's like I'm afraid of saying this because I,
because I know that when I say those numbers,
people can immediately judge me in one direction or the other.
But in my mind, all the people that I want to talk to,
think that's a really small number.
And so I feel insecure saying those numbers,
but I want to, like, I'm a big believer that, like,
shame only exists in the darkness.
And so, like, if I can shed light on it,
then I can hopefully quell some level of the insecurities that I have.
Yeah, but the Panda Express guy wasn't doing that when he was 32.
What, the numbers?
Yeah, no, like he didn't, like, you're saying you think it's small,
or they think it's small.
Age is a fat, age and liquidity are huge,
multiples to net worth.
So like the fact that you had that at age 30 and cash is way different than owning 10 restaurants.
It also seems like, you know, for your model with acquisition, the more you go out there as
the entrepreneur's friend and entrepreneur's helper and you provide a bunch of value by giving out
free content and stuff like that, then you're basically creating your own deal flow because of that,
right?
Like people when they think, God, what do I do with this business?
I've learned so much from this guy.
Maybe I could reach out to him.
Maybe acquisitions would be a good partner for me, like as the next phase.
Like, to me, that's the model, right?
That's the why to me.
Aside from like, you know, like, okay, this podcast is similar in that sense, right?
We go on here every week.
We risk getting canceled.
We risk getting judged as idiots for saying stupid things off the cuff about stuff we barely
know about.
You know, we risk all kinds of stuff.
But the gain is, A, it's kind of fun to do it.
And B, you get either people thanking you or opportunities.
coming your way and you're like, all right, net, net.
I think that the combination of the good feels and the good deals, you know, makes it worth it.
I would have to quote that.
The big thing with like, feels and deals.
That's pretty good.
The mission and like this might be like my personal mission.
And I don't really understood the value of it because people do like mission statements
and stuff, but like I think people just put generic ones and they don't like resonate.
Like my mission through acquisition.com and really my life is like, I want to document and
share the best practices of building wonderful businesses.
Like, that is what I want to do.
And I'm, like, I will die.
And the shit that I accumulate is irrelevant.
And so, like, it's a travesty to me that, like, Elon and Bezos and Warren, like, they don't, they didn't write any books.
Like, like, that's, I mean, that's the point.
You don't know what I mean?
Like, it's just for me, for me.
You don't know what I mean?
That's real for me.
It's like sharing that.
And so the businesses are just.
there to lend credence to what to to the books and the topics and the lessons and give me
real stories to drive real fundamental truths home and candidly to discover them as I go because like
I mean I'm horrified at the things that I you know said five years ago that I thought were true
but you know the only thing short of that is not saying anything which is is something that I
consider every day of like is this this is this is as least wrong as I can think of it currently
you know and maybe I will think of it less wrong in the future.
Were you,
you seem like a grinder.
When you were building these businesses,
were you just like doing 80 hour,
100 hour work weeks?
And what about now?
Because you're like yoked.
You're a huge,
you're like a bodybuilder.
So like how did you balance like being fit and getting married?
And you,
but I don't know you well,
but you seem like you'd be grinding hard.
So my wife works in the business with me.
So we are true 50-50 partners.
Like, it's very rare.
Like, I recognize how rare it is.
She actually is 100% matched with me and, like, should just as much be on this call because she runs the other half.
Like she, from a work standpoint, she has more output than I did.
She is the operator.
So she builds the infrastructure.
She does the recruiting.
She sets the HR stuff.
She does the culture.
Like, she does, I mean, she runs everything.
I just, you know, occasionally come up with a good idea and try and stick with it long enough.
to see it come true. But in terms of grinding, we, this is what we, like, I love business.
I love this. And there's nothing that really stimulates me like this. And so I do as much of it as I can.
And if we want to go out to dinner, we'll go out to dinner. You know, but like, we're, we're, I was to say,
we're single. So we don't have kids. And so we work from like five-ish to four-ish, you know.
And then, you know, usually in the middle of the day, we'll probably go to the gym for
an hour or two and then come back and keep working and go out to dinner at night and that's that's
kind of our lives you seem pretty um this isn't i would say i'm a little bit i'm i'm definitely this
sean has a little bit of it too like mannick's not the right word but like neurotic maybe is a
better word um where it's like uh you're there's something that's deep rooted inside of you that's
kind of it's not like you want to do something necessarily it feels like you're it's more
compulsive or obsessed, you're obsessed about stuff, which I am as well.
If that's true, what's that rooted in?
What are you trying to get done?
So I think originally the drive was from just crippling insecurity and needing approval,
right?
And then I think from like a behavioral conditioning standpoint, I got immediate feedback
that was positive and then I was conditioned to continue those actions.
Now I continue to do them without the original catalyst that.
I got them going to begin with.
So I don't think I suffer, you know, from the insecurities as much as I used to.
I'd say I'm probably 30% better than I was at the beginning.
And it might just be because I have this massive big pile of money that I can use
as an emotional crutch to why I'm not a piece of shit.
That would help.
I'm just being like, I mean, and if it were all disappeared, I'd find out how much actual
growth I had or if I just compensated by circumstance and, you know, compensated for the
deficiency.
I don't know.
You can send it to me and we'll find out.
We'll see.
Let's run the experiment.
I like, so there's the compulsion.
And like this last year I pretty much took off.
Like I did not work that much.
And so I saw the difference.
And like I have come to accept that I love working and I don't need to judge myself for that or or take in other people's judgment on how much I should quote, do.
Like this is my life and this is what I like doing.
and their ideals that they've arbitrarily made up
as what they define as balance are irrelevant to me.
You said you took last year off.
What did you do?
What did you get up to?
We went out to dinner every single night
to a five-star restaurant for seven straight months.
I mean, we moved to Vegas temporarily.
We traveled a lot.
Went to Cabo, went to Scottsdale,
went to Sedona, went to Flagstaff,
traveled all over.
Went out.
Did stuff.
felt honestly pretty empty.
Like you can only eat so many times.
Like there's just not a lot to do.
It feels good having that rest though.
I mean,
when I sold my company,
which was a year ago last week,
the first six months,
I was like,
I need to decompress.
It felt good to have it.
And then I was like,
and I'm in that phase now where I'm like,
all right,
now I'm ready for war again.
You can't,
like you can't be in the trenches,
I think,
or rather,
you need breaks from being in the,
from being at war.
I think it may be,
even phrasing it, I'm just throwing this out there, like, phrasing it as instead of a, like, a break is a shift in how you're thinking.
Because, like, it's really like, it's going from dirt to clouds, but I still think it's high leverage
activity. You know what I mean? Or, like, output. It's just a different type of output.
You said something on one of your videos that you're one of the only other people that I have heard say this
phrase. I use it a lot, which is, yeah, I had a season, like, or this season I'm doing this,
or I had a season where I was really just focusing on X. And that's been like a game.
game changer for me, my personal trainer and kind of coach, he's like my mindset coach plus
trainer. He does this all the time where he's like, he's like, I'm in a season right now
where I'm, I'm just, he'll be like, you know, I'm practicing not waiting. And he's like,
he comes up with these little themes or he'll be like, right now I'm in a season where I'm going
to eat whatever I want. And it's kind of like in the entrepreneurial world, it's like time
boxing. It's like, all right, I'm going to give myself two hours to get this shit done.
Or I'm going to launch in the next two weeks no matter what, right? Like we, I've used timeboxing
for productivity. And now this season's thing, it makes.
every, like, decision you're making less heavy of a commit because you're like, it's okay.
Yeah, because there's beginnings and ends and this season is going to feel a little different,
just like winter feels different than summer.
That's how I use it.
Do you use it like that?
I just noticed you said that phrase.
100%.
Yeah.
And maybe it's a fitness thing.
I have no idea.
I have no ownership of it.
Right.
Yeah.
It's like burking season.
Yeah.
I mean, I think about it in terms of entrepreneurial seasons.
And I, at least for me,
might have been like five-year chunks.
And so this is going to be my fourth season.
And they've roughly been about the same length.
So I think that it probably takes me like three-ish years to like really see something through
and then two years to figure out how I'm going to transition from that thing or realize or
monitor, you know, whatever.
That's what I, it's kind of like a P.E cycle almost.
How much of your look do you think is a lot for your success, accounts for your success
because your face are on a lot of ads and on your YouTube video.
It's like you looking jacked.
You've got this, and a lot of videos, you've got this badass handlebar mustache for the people listening, not watching.
You look, I don't know what your heritage is, but you've got like cool jet black hair.
You look like, I don't know, you look like a, like an Italian lumberjack.
Like, I don't know what it is.
Persian. Persian.
Persian.
All right, there it is.
Yeah, like you drive a, you drive a G-wagon, but there's an axe in the back.
So I read a book by Dan Kennedy five years ago that said that people who have noticeable
facial features are more easily recognized and remembered.
And so I read that and then I grew a handlebar mustache.
And that actually, actually I sold the likeness of the mustache with the company because
it was still a core part of the branding.
Like at the events, everyone would have stashes and it was like money, you know, stat, you know,
stat cash or whatever.
There's a bunch of different like hashtags.
You had to stop having your money.
mustache after that?
You had to stop having just a handlebar mustache
because you stole it.
No, but they're allowed to use it.
I got tired of having the mustache after five years.
But what about like just being,
because, all right, again, for the, what do you weigh?
What are you?
How tall are you and what you weigh?
You're huge.
I'm 511, 220.
Okay, so just when you're getting, getting big,
is it like, do you think this is going to look awesome
in that?
No, no.
he
was built before he started internet marketing right you were built
when you started the gym business
I saw a video or a photo of you like starting your first gym
and you were already jacked so it's not like
well I watched I was I've been working on my squat
and I was trying to figure out what I can make
what the gains I can get in three months
and I came across an article that you had
when you were in your early 20s I bet
and this article the gades that you had in like
nine weeks that was the craziest shit
I've ever seen.
What was it?
Sean,
you got to like look at this article.
That was natural.
I'd like,
I'll tell you because I'm on TRT now.
Me too.
So I was,
I was,
that was 100% Natty.
And no,
in the comments,
they do not think that that is true.
Yeah,
like trend much,
you know,
whatever, you know what I mean.
But the,
that training methodology
is pretty much what I've done
since then.
So I had a,
I had a roommate
whose name was Greg Knuckles.
He's really big
in the strength space.
Fucking amazing name.
That's his real name?
Greg Nuckles.
Yeah, Greg Knuckles.
Yeah.
And he's one of the two smartest people that I've ever met from a pure processing power standpoint.
Sounds like a mafia guy.
I mean, you know, he's got a perfect SAT score when he was 14, like very, very bright.
But also stupid strong.
Like when I met him, we were in our 20s and he was pulling 800.
Like, stupid strong and natural.
And so anyways, he was like, I read this research paper.
What if we had you lift six times a day, but for like 10 minutes each time?
And I was like, cool.
And I lived at the gym.
So I was like, sure, whatever.
So I set a timer.
And every 45 minutes, I would go and do one set on three exercises, then I'd go back to work.
Which side note is actually an amazing productivity hack, because like I had this nice
timing, like cadence.
And I got this nice like boost for my nervous system every 45 minutes to like wake back up.
And so I did that.
And that's when I gained just a tremendous amount of weight.
But coupled that with another.
thing that he had done research on, which was like a pure carbohydrate diet with no fat.
And so basically the efficiency of fat conversion to fat that's stored is almost 100%.
The efficiency of carbohydrate storage into fat is lower.
And so if you don't have, because you're going to have a calorie surplus.
And so to give yourself a smaller percentage of that surplus that gets stored as fat,
you would want 100% of the surplus to be carbohydrates.
And so the idea was like I had 200 grams of protein and like 800 grams.
of carbs and basically zero fat besides the...
Yeah, I saw what you were eating.
It looked like it would be awesome for a job.
And then horrible after that.
Horrible.
Anybody who's like, it didn't work, I'm like, just try eating that.
Now, the big caveat to this is like, I have what I, you know, I think I have elite
genetics.
I think like Dr. Cashin, who's my closest friend, he's a biochemist, he's a national
strong man.
He's like, you have potato chip genetics.
He's like, you shouldn't give advice to people.
He's like, you can just like drink Coca-Cola workout and like, you'll have a six-pack.
So like I had that, plus I was doing everything maxed out like as I possibly could.
And like it was not sustainable.
Like my knees were shot.
My elbows felt like shit.
Like by the end, I was sleeping terribly because I was I was bordering on overtraining.
But I put a ton of weight on and I put a ton of strength to all my main lifts.
And from there, what I did was I dialed back the total volume, but I kept the split, not to get into fitness stuff.
But instead of doing seven sets of every exercise every day, I just.
just dialed it down to like five.
And then while I was reading that article while I was listening to your videos and I was like,
oh man, this guy carries this shit over to everything.
I understand.
Like it was super precise.
Very like, well, obviously, I think what's interesting about you is you don't have a,
or maybe you do, but you've overcome it a self-limiting belief that a lot of people have.
And you're like, well, of course this is going to work.
You're going to do this. You're going to do this. You're going to do this.
You're going to do this.
And it's going to be hard.
But the outcome is going to be blank.
And here's the plan.
attack and you took that same process to business.
I could hear it in your voice when talking about business and fitness.
And that's why I thought it was cool.
Thanks.
Let's do one thing.
One of my favorite things from you is these little TikToks or shorts I see where you're
giving like a sales tip or a little sales trick or whatever.
And I would love for you, I think most people probably, you know, most people who are
listening to this, just, you know, the bell curve of people listen to this probably have
spent zero time trying to improve their sales and have not seen some of these things.
So I want to give them the opportunity where they don't got to go click and find this
random TikTok that I'm talking about in the ocean of TikTok.
I want to role play a little bit.
Give us kind of like, give us an example of normal.
Like here's the default way people are doing something.
And here's the rephrase or the reframe that has better results.
I would love to give two minutes of learning sales from Alex.
Sure. And just as a quick caveat, to complete the loop from like 40 minutes ago, you said, like, what was the book or training or whatever that, so it's my belief if you look at Belford, you look at Bradley, you look at Grant Cardone, some of the big sales trainers that are out there, almost all of them invariably have the same story, which is I started selling and was the best guy on the team by a fucking mile, and then I tried to figure out what I was doing. And so I do think that some people naturally, based on their childhood, their upbrings, their whatever, are just have a higher proclosure.
somebody for selling, which carried...
Yeah, just a gift of gab and empathy.
Yeah, and I think it carries over into how you recruit for selling, too, because we've built
a lot of sales teams, and I actually have a very short allowing for people to fail at sales
cycle, probably much shorter than most people.
And it's just because I've never had a killer salesperson who didn't do pretty well the
first week.
And so for me, we, you know, we turned through those quickly, but as a result of that, the team is
just killers.
And they know that.
So I like this quote from Grant Cardone, but he says, you know, my sales seems a dangerous
place to work. And I love that. So in terms of sales stuff, I think that, I think people don't know how
people are really freaked out about the idea of selling, right? And so I think the first reframe is like,
you're not selling. You're helping someone make a decision that's going to help themselves.
And the front part of that is that I do think that the number one predictor of good sales is
conviction. And so fundamentally, you have one person who should believe in something, another person
who does not believe it yet, and trust is the thing that transfers that conviction.
So if fundamentally there's the two things you need, you need trust and need a conviction.
Most time, salespeople don't have 100% trust.
I'm sorry, 100% conviction.
And so also the idea of conviction as a binary is false.
So it's not like I believe it or I don't believe it.
It is to what extent do I believe it, right?
And so that's why, like, in terms of if I want to improve a sales team, I can do the drills,
which we do, and that's like blocking and tackling.
But the thing that really juices the sales team is hearing the testimonials of the people
that they sold last week and what they're doing today and how their lives have changed.
And so I noticed this because on my sales teams when we were in person, whenever I did Wayout Day,
which is when everyone finished their challenges and everybody was crying and so excited,
I tried to stack as many sales appointments as I could while people were weighing out.
And during those days, we closed like 100%.
Because people were like, dude, how can you not think this works?
It's right there.
And so the thing is, you can either trick yourself into having the right tone or you can train yourself.
And I think that it's much easier to trick yourself into it by just simply believing.
Because if you truly believe in the product, you will talk about it differently.
And so in terms of an understanding of selling, if you need to have conviction and you need to have trust, trust is going to come from expertise and some level of rapport, right?
And so I think that overarchingly, to help someone sell, we just have to ask the right questions to get someone to come to the conclusion on their own.
And so most sales conversations follow more or less the same framework if you know what you're doing.
Otherwise, people are just chasing their tail and trying to chase a prospect to an outcome that the prospect doesn't know how.
Like, we've had this conversation a hundred times.
They have only had it once.
We should be the one knowing how this conversation is supposed to go, right?
We should also come in with a massive advantage to how to have this conversation go the way we wanted to because we do it all fucking day.
Right.
And so, you know, big front end pieces is like, why are they there?
what's the problem
what have they done so far
understanding where they failed
seeing why our product is different
from the things that they failed
asking for permission to explain
about the product
explaining the product not in any way
based on features but only based on the experiences
that they will have as a result of it
and using analogies to explain those experiences
right
and then having a close
at the end which the TikTok
I think that you referenced is like a no base close
and I think a lot of natural
salespeople do this anyways. Like if I want something, I'm going to be like, hey, can you do this for me?
I'm like, hey, would you mind? And they say, no. They don't, I don't mind. Right. Like this natural
communication dynamics that most people who naturally know how to persuade people or at least
influence do that on their own. This is just retroactively looking at it and saying,
what did I do different? Like, why is this different? And in terms of like overcoming,
because people are afraid of confrontation, right? That's what they're afraid of. And so I believe that
you can sell without ever having confrontation. And you can do that with what I like to call
childlike curiosity. And so if someone says, well, my husband's not going to approve of that. I'm like,
why wouldn't he? Like, huh, that's so interesting. Tell me more about that. Rather than like,
all right, let's, like, your husband's an asshole. Like, that's not going to work because in arguments,
no one wins, right? And so, you're like, why would he think that? Because I would think that he wants what's best for you,
right? Yeah, he wants to be special. Does he know you're struggling with this right now? Well,
I mean, yeah, he knows some struggling with it. Okay, so he wants to have special, he knows you're
struggling with. So why do you think he would be opposed to solving something that you're currently
struggling with? Just so I understand, would he be happier if you continue to struggle? Well, no.
It's like, well, great. Then would you be opposed to moving forward today? And that way, and hey,
if you go home to your husband and you make a joke in a light of a scenario and then you close it,
Right. And so it's, I think childlike curiosity is the immediate that you have to train because people get defensive. So that is one thing that like fighters talk about when they're in the ring like in the beginning, you breathe in too much. Right. I don't know if you've been like sparring and stuff. Like you breathe in, you breathe too much. You hyperventilate. And so the guys who've done it enough, they slow down the breathing. Because when they get, things get intense, they can slow it down. And so I think sales is a lot the same way where you're like, your adrenaline kicks in, start breathing faster as spider flight. So you got to be able to slow it down. And be like, huh.
that's crazy. I wouldn't have thought that. Okay, tell me more about that. And like, now you're
interested. And then they don't feel like you're combating them. They feel like you genuinely
are interested and want to help them, which is what you should be doing because you should
be selling them only if it makes sense. You're exhausting. You are full of like interesting insights.
And like it's like you just you're you just have you have a, you have a, you know a lot of shit.
And like you've clearly packaged us in really easy to understand ways. It's almost exhausting.
listening because it's like every it's like when you read a really good historical book or something it's
like every sentence is packed with a fact yeah and it's like oh my gosh like I got a you guys I got a
time I was like exhausting this is awesome but then I now I know there's this book there's this book I'm
reading right now that's like like one of the best books I've ever read literally the first 10 pages
have more insight than any book I've ever read and I'm only on page 30 because I'm like I'm like
rationing this not to like not because I don't I think I'm a run out it's like I can only
it's like I can only have my mind blown so many times per minute.
And so I got to like chill out with this book right now.
And I'm reading 10 pages at a time.
Then I hand it to my trainer and he reads 10 pages just so I have a two day break.
And then we bring it back.
That's our book club right now.
And I think it's more like that like what you what you just said, which is how many
lessons were there to learn.
Right.
So there's like there's the lesson of like, you know, guy goes from sleeping on the gym floor
to, you know, like hustling, but then realizing I'm hustling 100% or I'm a hustling level
10 at a level two opportunity.
Okay, how did he recognize that?
And then people got to ask themselves,
what level is my opportunity that I'm at right now?
And you had that formula of like number of units sold,
times gross profit per unit, times like, you know,
supply demand dynamics of the market.
That's not saying, man.
That one nugget alone is enough for to put down the podcast
and go fucking reassess your life.
All right. Then we go to the next space.
It's like the part where you're like, yeah,
we charge $500 up front and then we had this continuity
thing where we would actually say, hey, great,
congrats. You've made awesome progress.
going to offer you more for less because we want our LTV to go longer and we know that that reduces
churn, blah, blah, blah. And I'm going to do that because the best time to sell somebody is when
they're most excited. Boom, Nugget two, go rethink your sales and pricing strategy. You're probably
doing it backwards or, you know, you're not maximizing the opportunity because you just sold
to them once. You never figured out how to sell the back end. Then three is, you know, like,
you've had five in this session. And that's my explanation of Sam's weird compliment. Sam is the king
of backhanded compliments,
he'll be like,
you're like the weirdest looking handsome dude
I've ever seen.
And you're like,
the guy,
you know,
the guest doesn't know what to do.
They get frozen by the,
uh,
the backhanded compliment.
It's so good.
Well,
I bet,
I bet your,
dear friends,
when you're with your,
your non-work buddies,
buds,
are they just like,
dude,
Alex,
chill.
I don't care.
Let's just like make a fart joke.
I don't have many non,
uh,
entrepreneurial friends,
honestly.
So you're always able to kind of shoot the shit with them,
I guess a little bit.
And that's how I am mostly with my friends,
But every once in a while I'm like, I'm like, I got, I can't talk money related stuff today.
Like I do, I do, I purposely have to take breaks sometimes.
One of the things I want to mention that you had said that resonated with me.
Connor McGregor has this quote where he goes, some people will look at my success and get bitter.
Most will get bitter.
And a few will get inspired.
And he's like, you know, that says more about you than it does me.
And similarly, you had something in one of your talks where you were like, you know,
if I share, you know, how much money we make or, you know, how we did it, whatever, it's like,
some people get envious. Some people get angry. Some people are skeptical and want to say, is this
guy a scammer? Some people get confused. Like, I don't know what the hell this guy's talking about.
And some people get inspired and I'm here to talk to that group at the end. Like that last bit,
whoever you are in this room of 100 people, like the four people who are here to get inspired,
that's why I'm doing what I'm doing. And I think that's just a great like question to ask yourself.
If, because we all get stories all day about Elon Musk and about whatever's going on and you're going to have some kind of reaction.
I have it myself.
Sometimes I get envious.
Why should I get envious?
You know, like I gave this example.
I went to, I went to Vegas and I visited somebody's house who has an eerily similar story to you.
They're in the gym business, 60 gyms that were super successful.
Then transition, their bigger opportunity was real estate.
They own the real estate around the gyms and have since made a ton of money.
And I felt envious because they're.
house was the most baller house. I think they live near the panda guy, by the way. He has a house in the
neighborhood. That's big as well. And, you know, unbelievable house. It's like, you know, you got to
swim in a river to get to the door type of thing. And you're, and I was like, and then my trainer
helped reframe it. He goes, he goes, oh, man, he heard me saying. I was like, yeah, I'm feeling,
you know, a little bit envious. He goes, he just kind of ignored what I said. He goes, man, that's so
cool. You get to sample, you know, what you like and dislike. So when you make your money,
you're going to know what you want to spend it on. Is it their cars or is it the pool or is it
He's like, that's so cool, you're getting to sample it.
And just switching, switching the reaction to, you know, instead of envy that I don't have,
excitement that I'm getting to play with all these toys to figure out what I want, what I really like.
What, you know, I could think about it or look at images on Google, but like, this is way better.
I get to drive the car instead.
And so, you know, I just think that's a good thing for people to, I want to leave people with that.
It's like, study your reactions.
And then also, if you are sharing information, just speak to those who are going to take the positive and don't get so caught up in all the people who are having the other
types of reactions to it.
That's good.
Even without the hair, I still got the guru, Sean.
No, that was good.
I'm learning.
You can cut the hair, but you can't cut it away.
I got to ask you one last question.
For being a, I don't know, you're a business guy who's having a great time on YouTube and
you're succeeding a lot.
Why is your setup so bad?
Like, how do you, you are in a room right now that, like, doesn't have a carpet, I think,
so it's like, I could hear the echo.
you don't have a microphone
You're on your oh my God
Nice quads
You're sitting on a on a laptop
I think
Like you have a shit
That was
Skies out thighs out baby
That was a lot of thigh
But your setup
Your setup thank you
Your setup is horrible
For such a
Someone who does this for a living
What the hell?
I think I don't do it for a living
You know what I mean
The first dancer
honestly all the technical
I spent like 80 grand on a studio
in my house in Vegas
in Austin and I couldn't get the damn thing
to work half the time so I was just like
and then I ended up like getting
just like immediate annoyance
around the idea of having to fuck with it again
and so then I realized that I stopped making stuff
because I was just annoyed by the idea
of having to fix it and so then I was like
is it better that I just make the stuff
and that'll just be it is what it is
and hey if I can figure out a way
to not have it
be a pain in the ass, then I will do it.
But up to this point, like, I'm literally, my video guy got on today.
He's like, dude, your video is stopping and freezing for half seconds, like 13 times during this
video.
And I was like, I don't know.
And he was like, can you just do the laptop?
When you do the laptop, it doesn't freeze.
And I was like, sure, whatever.
You know what I mean?
And so, like, at the end of the day, I think it's like the, in gym launch when we started,
this probably made me a good wrap up point, but like, we didn't have a website until we did
until after our second year.
We'd already done 40 million in sales
before we even had a website.
And then we didn't,
I didn't send my first email until we'd cross
like 70 or 80 million collected.
You know what I mean?
And so, like, we've,
I don't know,
we kind of just do things our own way.
And if people are down with it,
they're down with it.
And if they're like,
you know what?
I'd rather have a really polished guy
who says less in more time
than like, go, you know what I mean?
That's all good.
It's badass.
Thanks.
Thanks for coming.
I've learned a lot.
Sean, what do you think?
Yeah, this was fun.
Thanks for coming on, dude.
I think people are going to really like this.
I'm honored you guys decided to have me on the platform.
I know that you guys don't take the time of your audience attention lightly.
So I want to say thank you for thinking that whatever I had was worthy of their ears.
