My First Million - I Made $50M Buying & Running Boring Businesses

Episode Date: February 28, 2025

Episode 681: Sam Parr ( https://x.com/theSamParr ) and Shaan Puri ( https://x.com/ShaanVP ) talk to Brent Beshore ( https://x.com/BrentBeshore ) about buying profitable businesses.  — Show Notes:...  (0:00) $50K/yr to 9 figures (6:04) Accidentally buying a $1M business for $0 (11:06) Just In Time learning (14:11) Buying cash flow businesses (20:30) Private equity or index? (24:26) Buffett's near-death experience (32:54) How to buy your first small business (36:02) Brent's one-liner speed run (47:33) Shaan asks Brent how to hire a CEO — Links: • Permanent Equity - https://www.permanentequity.com/  • Enneagram Test - https://enneagramtest.com/  — Check Out Shaan's Stuff: • Shaan's weekly email - https://www.shaanpuri.com  • Visit https://www.somewhere.com/mfm to hire worldwide talent like Shaan and get $500 off for being an MFM listener. Hire developers, assistants, marketing pros, sales teams and more for 80% less than US equivalents. • Mercury - Need a bank for your company? Go check out Mercury (mercury.com). Shaan uses it for all of his companies! Mercury is a financial technology company, not an FDIC-insured bank. Banking services provided by Choice Financial Group, Column, N.A., and Evolve Bank & Trust, Members FDIC — Check Out Sam's Stuff: • Hampton - https://www.joinhampton.com/ • Ideation Bootcamp - https://www.ideationbootcamp.co/ • Copy That - https://copythat.com • Hampton Wealth Survey - https://joinhampton.com/wealth • Sam’s List - http://samslist.co/ My First Million is a HubSpot Original Podcast // Brought to you by The HubSpot Podcast Network // Production by Arie Desormeaux // Editing by Ezra Bakker Trupiano

Transcript
Discussion (0)
Starting point is 00:00:00 So that was the first golden goose. And then you said you started stacking geese like a rapper, you know, at the club. So what's the second goose? I hope that becomes a term that we can use stacking geese. Yeah, stack and geese. We got to get some shirts made. Goose orgy, baby. Hey, merch guy.
Starting point is 00:00:14 I feel like I can rule the world. I know I could be what I want to. I put my all in it like no days off. On a road, let's travel, never looking back. So Brent runs permanent equity. You started off as a founder. You started buying companies. and you then started raising money to buy companies.
Starting point is 00:00:32 So you raised something like 50 million bucks for your first fund. You started buying companies with that. Then a couple years later, you raised about $250 million to buy more companies. And now you own, I don't know, something like 16 companies that do over $350 million a year of revenue. And I believe what you said was $50 million of free cash flow out of the portfolio now, which is pretty incredible.
Starting point is 00:00:56 So that's who you are. That's what you're bringing the table. And I think, Sam, what do we want to go with this? Because we could ask you about buying businesses. I have some questions around that. But I kind of want to start with something light before we go into like, hey, can you teach me how to be private equity, please? Yeah, we can do the light stuff.
Starting point is 00:01:11 And then you also, you've got the, we call it the all shucks, Warren Buffett attitude, where you've got a list of one liners. You write amazing annual reports. You're a great writer. So we have a bunch of one liners that we want to ask you about as well. Sounds good. What, can you tell me, what do you buy and what are the biggest companies? You buy like pool companies and HVAC companies?
Starting point is 00:01:29 Yeah, I mean, we typically, we've got everything from a children's clothing brand to a military recruitment firm to manufacturing, construction, business services. I mean, it's really the 16 companies, it looks like the island of misfit toys. For us, they're companies that we love the people who we get to work with. They're in industries that we feel like are not going to be changing. We can talk about how some of them maybe look like high change, especially like the children's clothing, would seem high change on the surface, but is actually not. and yeah, we try to partner with them for a long time. What's the biggest one in terms of revenue and profit? Let's see, in terms of revenue and profits,
Starting point is 00:02:04 probably our fencing business out of Dallas, Texas is probably the largest. So we have a big market share in the Dallas market. And yeah, it's a pretty sizable business. I was going to ask you a similar question. Like, you know, people are always like, you can't pick a favorite kid. And as an investor, you can. You have this portfolio. And like, some are better than others.
Starting point is 00:02:26 and that's okay. It would be weird if all of your companies were equally successful investments. I wouldn't believe you. And so what's like the golden goose for you? So which one is like, like I know in my portfolio, right? I have like a mini version of what you do where we have like four or five companies that we kind of have either bought or own a big stake in.
Starting point is 00:02:45 And I could tell you, it'll be like, oh, this business, like for us, like the somewhere.com business was like my golden goose. Partly because I got in on a great price, but also the business tripled since we bought it. And it's just this business that just spits out cash flow.
Starting point is 00:02:59 And it's like the market keeps growing for this. People need this. And so for us, that's been the golden goose. It just keeps laying a golden egg every single month for us. What's the golden goose in your portfolio? Well, we've been fortunate to actually, like, we've kind of stacked golden geese on one another is how I would describe it. So the very first business I bought, it's called Media Cross, it's a military recruitment firm, bought that in very early 2010. Explain in layman's terms, what does that even mean?
Starting point is 00:03:25 military recruitment firm. What's happening? Yeah. So we at the time worked with two branches of the military. Now we work primarily with one. We had two contracts. One was to recruit civilian mariners into a division of the Navy called Military Seed Lift Command that resupplies the ships that never come into port. So it's about 1,400 to 1,800 civilian mariners a year recruited into that division. That's our responsibility. So we do all of the marketing and recruitment efforts to end in the processing to bring them into that branch of the military. Does that mean like you're out you're out on the street with people, or does that mean you're running ads and you own like a lead gen website? All of that stuff. Yeah, we're doing lead gen. We have a whole processing center. We're actually doing qualifications for these people. So it's a complete soup to nuts operation. And the government just pays you per recruit, or how does that work? Yeah, we're on a fixed contract that escalates every year based on the staffing and needs of the business. So it's basically a staffed contract. And then we have sort of a built-in profit margin that's on top of that. What do you get per recruit, per referral for one of these things?
Starting point is 00:04:31 Oh, gosh, I don't even know because we're not based on that, right? So we've done this for, the contract is we've had it as a business for 30-ish years now. It's been forever. And, I mean, we're so deeply embedded into what they do. We know exactly what it takes. I mean, we are the outsourced function of that piece of the military. That's insane. And why is that business great?
Starting point is 00:04:51 Is it because you got this cash flow, but you have this contract, actually have the certainty and defensibility with that. Is that what's great about that business? Yeah. Yeah. I mean, so like for the most part, we know what our profitability is going to be in three years from now, right? And so once you get that business optimized and you get great people in place, and the leader of that business we've had, I mean, she's been with the business since the very beginning. So we're 15 years into the relationship. She's doing a great job. And it just, it clicks. So that was a, that was I would call the original Golden Goose that allowed me to pay back the SBA. I've heard you say you accidentally bought your first business. Is that what you meant when you say you actually? What does that even mean? How do you accidentally buy a business?
Starting point is 00:05:28 Yeah, I got a call from a guy and he was like, hey, I want to introduce you to this guy. He's in your industry. He's in your marketing, marketing. Because I'd launched a call it an ad agency for all intents of purposes before then. And he was like, hey, he's in your industry. You should get to know him. And I said, okay, great. And he's like, oh, by the way, the guy's got left at the altar for the second time trying to sell his business recently. And I was like, well, okay, I guess I could take a run. at it. I had no idea what I was doing. I was 24 at the time. No idea what I was doing. And I sat in front of this guy and we talked about it and we negotiated and he said, I'd never sell it to you for the price you asked for. And I was like, that's fine. No problem. And I didn't talk to him for seven months. And then seven months later, he called me up out of the blue and said, I've just renewed our largest account. Business is in great shape. I'm exhausted. I'll give it to the price you ask for, but you got to close all cash 60 days from now. And it was one of those where you kind of like, you make the sale and you go down the elevator and you say, oh, shit. It was like that, right?
Starting point is 00:06:24 And I remember getting off the phone and I was like, oh, crap. I just obligated myself to go buy a business. I have no idea what I'm doing. Did you know anything about digital marketing? Yeah, I mean, we did digital marketing work back then. You have a marketing agency, you stumble into this business. You're like, somebody tells you there's a chance to buy it. You're like, all right, I can try. He says no to the first price. He comes back. You're not even following up. He comes back and says, hey, still interested. But you don't have a lot of money. You're 24 years old.
Starting point is 00:06:52 So you go to the SBA and you get an SBA loan for this thing? Yep, correct. Yeah, I asked my newly married wife to sign a personal guarantee. And she was like, what's that? And I was like, oh, don't worry about it. A big deal. You're like, good news and bad news. Good news, no pre-up.
Starting point is 00:07:04 But you do have to sign this other thing. Exactly. The opposite of a pre-dop. She was like, what happens if this doesn't go well? I was like, it's probably not going to be great. So, yeah. So somebody's never done an SBA loan. Yeah.
Starting point is 00:07:14 Can you explain just like you put down X? You get why, what's how it all works? Yeah, back then. So the requirements have changed a little bit. I think it's like 5 or 10% you have to put down now. And I think you can actually qualify with seller financing. I'm not an expert anymore on the SBA. I've only done the SBA one time, and that was literally 15 years ago.
Starting point is 00:07:32 Back then, what I did was I leveraged the accounts receivable from the existing business as the down payment and then got the rest of the debt through the SBA. And so, I mean, I put very little cash into the deal. So you put basically zero down. I mean, it was a lot. it was a lot of my money, but it was just tied up in other assets. But yes, I mean, in terms of actual cash that was coming out of my pocket, was not a lot. I didn't have a lot of cash. And so, yeah, I ended up asking my buddy at the SBA, he was part of an SBA lender. I said, hey, do you guys
Starting point is 00:08:03 do like, expedited SBA loans? And he was like, not really. We don't do that. And I was like, well, I need it in 60 days. And he was like, that's really not possible. And I was like, can we make it possible? Like, let's try. How much, how much are you talking that you had a bar? It was a million bucks. Yeah, it was a million dollars. And was this like your Seas Candy, like Buffett bought Seas Candy? That's exactly what I was going to ask. It's returned like a billion dollars in free cash flow or more than that to the headquarters over the last, whatever, 50 years or whatever it's been.
Starting point is 00:08:30 Yeah, it's like a 20Xer. Yeah. That's amazing. So that was the first Golden Goose. And then you said you started stacking geese like a rapper, you know, at the club. So what's the second goose? I hope that becomes a term that we can use stack and geese. We got to get some shirts made.
Starting point is 00:08:45 I'm a merch guy. Hey, merch guy. You know how, like, Rogan has, like, Jamie? I kind of have this, like, fictional studio in the room where I'm like, pull that up. Hey, merch guy, get on that. Like, there's nobody here. Yeah, yeah, merch guy. Yeah, I mean, I knew so little back then. I remember my lawyer said, okay, we got to start due diligence.
Starting point is 00:09:04 And I literally typed into Google DO diligence. Like, I had no idea what it was. And I was, like, reading about it as he was talking about it. I was like, oh, yeah, we just asked questions. Like, how hard can that be? So anyway, it was quite the adventure. That's amazing. Yeah.
Starting point is 00:09:20 Another anecdote on that deal was a week before closing. I said, okay, so I take all of my money and I give it to you. You take all the money out of the business. Like, how do I make payroll? And the guy was like, well, you obviously got a line of credit on the business, right? And I was like, no, I didn't do that. And he was like, well, the business is going to go under immediately. And I was like, yeah, that's not good.
Starting point is 00:09:43 What do we do? He was like, well, you've got to figure this out because you're getting ready to close on the business. And I was like, can I get a loan from you? So he actually lent me money as a line of credit to keep the business operating because I didn't even, I didn't even think about it. I didn't think about like, oh, well, he's going to take all the money and there's not going to be any cash to operate the business. I was with this guy this weekend and he was like, hey, should I start my own business? You know, I'm 28. I don't think I have enough experience, though.
Starting point is 00:10:08 And I was like, yeah, I'm pretty sure like a lack of experience isn't like hasn't stopped a lot of people. You can kind of be like a kind of a dummy and get into it. And you'll probably learn in like six months. And you are a good example of that. You don't really need to know much. Huge dummy. Exactly the way that I think about myself. In like the lean manufacturing part like kind of philosophy, they have this idea of like just in time, right?
Starting point is 00:10:30 You do things just in time versus doing everything ahead of time. And so just in time learning is basically what you did. It's like, oh, when I need to close, then I figure out what due diligence is. Then when I need to take over the business, I learn what working capital is. And you just, you learned each of the. the core concepts as you needed them, which is actually the real way that people learn, rather than, I'm going to learn everything up front, then I'm fully prepared to now go do this. And like, in reality, that's not how life works.
Starting point is 00:10:56 Yeah. And sometimes it doesn't work out. And I, you know, I joke that I'm a force-com private equity for a reason. So what else do you own? That's awesome. Yeah. So the next business we bought, was a pool business out in Arizona. And that was just with, again, started accruing cash and started building that up and bought
Starting point is 00:11:12 that business. And again, that one turned out to be a great investment as well. You say that nonchalantly like, oh, a pool business. But it's also like, dude, that would be really random. I don't think about pool businesses. Nobody shows me a pool business. So what were you doing? You're talking to brokers.
Starting point is 00:11:25 Where does that deal come from like for you at that time? Yeah. So it was about, so let's see. So I had no idea what I was doing. After I bought the business, the MediCross in 2010, I was like, oh, that worked. I should do more of what works and less of what doesn't. At the time, there wasn't a lot of writing on the internet about this. So, I mean, there was a little bit of,
Starting point is 00:11:43 of stuff out of Harvard, a little bit out of Stanford around search funds, but there was very little activity online. And so I was like, well, I just need to ask around. I was like, other, other people doing this. I didn't even literally know that there was a thing called private equity. That's how little I knew. I mean, I started, somebody was like, oh, you did a private equity deal. And I literally Googled private equity. And I was like, turns out there's a whole industry of people to do this. Like, why would they not do it like in smaller companies? And that was my foray into it. And so at that point, we said, okay, well, if we're going to go find other businesses, I mean, how hard can it be? This one just came to us. There must be just tons of businesses out there just floating around
Starting point is 00:12:17 ready to be bought. And so we started reaching out to people and developed deal pipeline. And one of the deals that took us, so that that pool deal we first saw in 2012, I want to say, and it took us about three years to get the deal done. And it was just hanging around the hoop. And they actually went with two other buyers before us and ultimately had a good relationship with them. So the time between Deal One and Deal Two was three years? It was five years. Sean, isn't it crazy how long things take? Like Brent's a big shot right now. Like, you know, people know you and you're talking about hundreds of millions in revenue. But you started this in like 16 years ago. Like that's a, I mean, it's a huge success and everything. But it like really goes to
Starting point is 00:13:02 to show you that like you have to grind for at least be consistent for a decade plus. Oh, absolutely. No, I mean, I say to people all the time, like, if I had been given $50 million to invest in, like, 2010, I would have lost all the money. Like, it just took so long to build up, like to make a bunch of mistakes, make a bunch of mistakes that were low stakes. It felt like high stakes at the time that were low stakes in order to be able to warrant having more resources. And so, yeah. So at some point, somebody did give you $50 million. How did you get somebody to give you $50 million to go by companies?
Starting point is 00:13:33 Because I'd like that. Yeah. Well, so a funny story. I bet this guy named Patrick on the internet. And literally he put out a tweet, Patrick O'Shaughnessy, put out a tweet. And this is when he was like an analyst at his dad's firm. And he put out of a tweet about capital allocation. I responded.
Starting point is 00:13:50 I was like, yeah, I can hop on the phone and talk about capital allocation. I didn't really understand what he was even asking. He was asking about public markets, like capital allocators and public markets. But I didn't know much. And so I just reached out and said, yeah, sure, let's talk. We get on the phone. And he's like, so what do you do? And I was like, oh, I buy these small businesses.
Starting point is 00:14:05 He's like, well, how much do you pay? And I was like, I don't know. Like between three. three and five times. And he was like, what? Like, are these businesses going out of business? Like, are these going under? Are these distressed? And I was like, no, these are healthy businesses? And he's like, I've never heard of this. What is this? And so we talked like two or three more times. And then he said, well, can I come visit you in Columbia? And I said, sure. So he flew to Missouri and we spent a day together. And at the end of it, he said, like, I want my family to invest in what
Starting point is 00:14:29 you're doing. Like, I believe in what you're doing. And I said, sorry, like, we don't take outside capital. Like, I'm not going to do a two and 20, 10 year fun life. Uh, looked at that. I don't want to do a hold co and value the current assets and, you know, get saddled with a bunch of partners. I don't know who they are. Like, life's good. Like, we're making a bunch of money and compounding and, like, everything's fine. And he asked me the question no one else had asked me because we'd flirted with some family offices at that point. And he said, well, what would it take for you to take our capital? And I said, well, I don't know. And he said, well, why don't you figure that out and get back to me and I'll tell you if we can do it or not? And so I whiteboarded out our current structure,
Starting point is 00:15:07 which is like kind of the opposite of traditional private equity. So we take no fees of any kind, no reimbursements of any kind. There's no cash that comes from the portfolio companies or from the LPs to the GP outside of we take a percentage of free cash flow above a hurdle as we return cash back. You got to redo that last 20 seconds. Can you dumb that down a little bit?
Starting point is 00:15:26 I got you, Sam. He's the guy working in Cinnabon that doesn't touch any of the Cinnabonds. So he's in an industry where everybody's like feeing up everywhere. They're just getting high on the sugar. And he's like, I'm good. I don't need that. Can we only do cinnamon references or analogies?
Starting point is 00:15:42 Because that was much easier than talking about hurdles and sprinting and whatever. Yeah. Oh, you're a runner. Cool. Me too. Yeah. Well, so, okay, so traditional private equity, you raise a fund and you get two percentish of the amount every year. Like two and 20?
Starting point is 00:16:00 Every year. By the way, you get 2%. Which is actually like getting 20% of the total. Correct. Every year for 10 years. Which is kind of insane, right? It's insane. I mean, people in private equity get paid well because it's hard to do and not many people
Starting point is 00:16:13 can do it and it's a rare skill set. And yeah, I mean, it seemed high to me when I first looked at it, but I was like, okay, well, that's the market for it, so whatever. And I said, I don't need the fees because I'm already paying for the team and the overhead and everything. And so I don't need the cash flow from the fees. Just I want it to be entrepreneurial. If we make money, like we want to share in that making it together.
Starting point is 00:16:32 And so that's our model and we don't use debt. and we hold it for a very long time. So we have a 30-year initial term on our capital. Typically, a private equity firm will have 10 years. And most private equity firms, you know, use a lot of leverage, put a lot of debt on the businesses at closing. We typically use no debt. And so we're kind of in some ways the opposite of traditional private equity.
Starting point is 00:16:54 And yeah, so I went back to him and I said, hey, this is the structure that I think would work that we would take capital. And he and Jim, his father said, okay. Wait, so I think I missed it. What did you do as the carry then? So you said, okay, no. I know on the 2% fees, but what did you do for the profit share? Yeah, so we get 40% of the free cash flow of businesses as we return it back to the investors.
Starting point is 00:17:17 So you don't have to return all the money up front first. You just start participating from day one with 40%. Correct, correct. But it's only on what we return back. Only on what you return back? Okay, great. And then you said you use no debt. Correct.
Starting point is 00:17:31 Yep. So these are completely unlevered assets. You're buying all cash deals using equity from day one. you just like a little bit of debt. Probably like a little bit of debt. Yeah, just a little bit of a little bit buds. Just a little icing on top of the cinnabon. Yeah, exactly.
Starting point is 00:17:46 Just this what time? You don't even do seller notes like nothing? We will occasionally do some seller notes, although we found that having the people that you work with be your creditors is not an ideal situation often. So we've really shied away from that as well. Yeah, no, we typically just close all equity and try to keep things just super simple.
Starting point is 00:18:07 I mean, we think that transitioning small businesses is difficult and it's pretty stressful on everyone. We can always lever him up after we close, although we haven't really done that. And is that strictly like a lifestyle choice? You're just saying that just helps you sleep better at night? Yeah. Is it a financial decision or a peace of mind decision to not use debt?
Starting point is 00:18:26 I think it's both. What I would argue is that the optionality that we have in doing some pretty interesting things with these businesses to grow them is, much better when you don't have debt, when you're not paying all the cash to a bank. I'll give you an example. So we bought an aerospace business in 2019 called PAC Air. And I don't know if you guys know this, but the aerospace business never goes down. It always just goes up in the history of the industry, never really has a problem.
Starting point is 00:18:51 And I remember when we were closing that deal, one of the advisors to the seller said, are you guys idiots? Like, this business does never go down. Why wouldn't you guys lever this thing up with debt? And we said, hey, here's our philosophy and all this stuff. well, it's not like we actually knew what was coming down the pipe, but 2020 hits, and we were literally the only business out there without debt on it, like literally. And so we were able to take all the cash flow that we were generating, because we were still generating cash flow, even though the business was down a lot, and we were able to go out and basically make 10 years of progress in two years.
Starting point is 00:19:20 And that business now is seven-ish times the size is when we bought it. And everyone else that had debt is maybe grown a tiny bit out of from 2019, but not much. And so it's really been a transformative experience. And we've had that happen over and over again in these businesses. Like, we never know what the future is going to hold, but we know that there's going to be options to invest in really interesting things. If the cash flow is all going to the bank, you don't have that option. Right, right.
Starting point is 00:19:45 I'm going to still use a little bit of debt, but I think that's good. Can I ask one question? Never heard anybody. We've had a bunch of people come on this podcast, and I'm always, like, wowed by their insights, their personality. I feel this way about you. And so many people that have come on this podcast where I walk away being like, that guy's the man.
Starting point is 00:20:00 Like, that person's a master of what they do. they're kind of a master of the universe. This is great. And it's so easy. And it's so easy. And forget the easy part for a second. I'm just like, wow, that really works. And it makes sense what they said.
Starting point is 00:20:14 They're kick-ass. And then if you look at people over like a 20-year period or, you know, like a longer period, 10 to 20 years, there's this base question, which is like, if you just put money in the S&P, you get some rate of return, right? So like, Sam loves to put money into the index. And he's like, cool, I like that because I do no. work and I'm going to get, Sam, what do you want to get? Eight, nine percent, something like that?
Starting point is 00:20:35 I would be very happy with eight percent per year. Okay, so eight percent a year. And so to be smart and do a bunch of work, you got to beat that. And so we've had people come on this podcast that when they talk, they sound absolutely brilliant. And then later, you look at their returns and it's like, oh, they kind of don't beat the index, actually. And I don't even think that's really like a knock on them or I don't even view that as like,
Starting point is 00:20:58 they're not like a charlatan. I just think it's really hard to beat the index, actually. So what do you try to do in terms of like your rate of return? And what's your score? So if the SEP is doing 9% of your compounding, what are you doing out of permanent equity? Yeah. Well, so I'm under all kinds of SEC regulation. So I can't actually talk a ton.
Starting point is 00:21:18 And I would love to talk about that. But I can tell you what's been put in the letters or annual letters. What are you not allowed to say? I can't say anything that would be future looking. I can't say anything that would be inducing investment. I can't say anything that that would be considered. marketing because we're like top level registered SEC, FINRA, all the stuff. And what if we bleeped it out? What if you tell us that we bleep it out? So it's not on air.
Starting point is 00:21:40 Just tell me what to stop. Yeah, yeah, yeah. So what I can. Here's what I would say. So we target, the minimum underwriting that we have is we target a minimum of a 30% IRA is minimum we underwrite to. And we've historically been pretty significantly above that. Okay. But, you know, we really think about things in terms of of cash, right? So I think it was last year that we talked about, you know, our total cash out IRA is in the low 20s, and that's without any marks, that's without anything. So, you know, you stack marks and the growing, obviously, cash flows on top of that, and the numbers get pretty ridiculous. Marks being the valuation. The valuations of the business. Yeah, that's correct.
Starting point is 00:22:19 And so, I mean, if you, if you think about kind of the bottom line, if you're buying a business with no debt, right? So take the debt side off of it. You're just buying the business for all cash. And, you know, let's say on average we're paying between five and seven times for a business, kind of in that range. And let's say that the business is organically growing seven, 10 percent per year, and we're increasing that to call it mid-teens a year, maybe low 20s. The math gets pretty amazing, pretty fast. And that's without using any debt. And so I think that's where it's obvious from the outside looking in. There's gold in the hills, right? If you look at small businesses' acquisitions, I mean, this is not a secret anymore.
Starting point is 00:22:58 I think when I first started talking about it in 15, 16, right? I remember going on Patrick's podcast when it was brand new. I remember Patrick being like, oh, hey, I'm thinking about starting a podcast. I was like, yeah, sure, I'll help a friend out. Had no idea it was going to turn into what it is, right? But I remember going on there and people were, like, shocked, you know, at like what you could buy these businesses for. And people say, oh, well, that's not fair. It's an inefficient market.
Starting point is 00:23:18 It is inefficient, but it's inefficient for different reasons why people think. It's inefficient not because people are getting taken advantage of. It's inefficient because it's absolutely free. brutally difficult, and it's so easy to lose a bunch of money. Like, I had a guy reach out last week and say, hey, I want to be honest, I'm looking for a job. My wife and I went all in. He was working at a big private equity firm based out of L.A. as an operating partner. He and his wife went all in on a business, and it failed, and now they're bankrupt. What attributes make you and others like you successful versus this other guy not successful? Yeah, I mean, I think
Starting point is 00:23:51 in the beginning, if the first deal I had done gone south, and there's plenty of opportunities for it to go south. And so I would say a lot of our success is attributable to luck in the beginning. And I mean, look, if you listen to any investor, if they tell you that the early stuff they did wasn't lucky, they're lying to you. I mean, I remember getting to chat with Buffett about this. And I said, hey, tell me about Sandboard Maps and Dempster Mill.
Starting point is 00:24:16 And he was like, oh, my gosh. Like, he's like, if either of those investments go wrong, there is no Warren Buffett. No one knows about Berkshire Hathaway. None of that stuff happens, right? And they were that close. Like, that's how he met, when he met Munger, he asked Munger, hey, do you know anybody who could help basically turn around Dempster Mill because it's flailing? And if that goes under, like,
Starting point is 00:24:35 my future's done. Wait, can you, I don't know this story. Can you tell the story in more detail? So Warren Buffett almost failed at the beginning of his career. What was it? Can you tell the story? Oh, yeah. So he had 70% of his assets into these two investments. One was called Sandborn Maps and the other was called Dempster Mill. And this is early days of the Buffett partnership. So this is pre-Berkeshire Hathaway. What do those two companies do? So Sandborn Maps was a was a mapping company. They basically had at the time, think about it as intellectual property for maps, right? If you needed to go build something or if you needed to navigate something,
Starting point is 00:25:10 they had all the best mapping technology. And so that business was a publicly traded business. And I think he was a minority shareholder in it, but he was basically the controlling shareholder. that one, I think, turned around independent of him installing new leadership. But Dempster Mill was a completely different story. He bought into that, took control of it, and the business was just flailing. So Dempster Mill, I can't remember exactly. I think they were building, constructing mills of some sort, hence the name, Dempster Mill. And it was basically the biggest headache, and he was staring down the barrel like I did.
Starting point is 00:25:46 And, I mean, I can talk about the early days. Like, we almost failed like five different times. So, sorry. So he had 70% of his assets in these two companies, but those were public companies where he's just a passive investor, or he was like owned the majority of those companies where he could make a change in them? Yeah. So I think that he had, he may not have had a controlling stake in Sanborn, but I know he had enough shares where he could basically throw his weight around in that one. I think Dempster Mill, I think he actually did buy a majority of it and have control of it. And so those companies, they're not doing well.
Starting point is 00:26:15 And you said he goes to Munger and asks him something? Yeah, so he just met this guy, Charlie Munger, who had been back into 10. in Omaha, and he had kind of gotten a matchmaking by a mutual friend who said, hey, you guys are the two nerdiest dudes we know. You should know each other. It was like bromance, like love at first sight. They get to know one another. And I think it was actually Charlie who said, hey, well, like, Warren, what's your biggest
Starting point is 00:26:34 problem you're facing? And he said, well, I've got these two, you know, problem children, especially Dempster, you know, Dempster Mill. And do you know anybody? And Munger said, actually, I do know this guy. His name's Harry Bottle, and he's an accountant out here in L.A., we should go talk to him. And so they took Harry Bottled lunch and pitched him on moving his family to the middle of nowhere, Midwest, and running Dempster Mill. Harry Bottle reluctantly agreed, turns it
Starting point is 00:27:01 around, makes Dempstermill a, you know, a fortunate surprise on the upside. And, you know, again, he starts stacking geese, as we talked about. So at all time, he's stacker in the beginning. I mean, look, you don't get to be successful by not taking risks. Like, all investors, is taking risk. And so the question is just how much risk are you willing to take? And when you're younger and you don't have much, I mean, the only way to get ahead is by taking more risk. When you are doing on this research, are you an expert in the pool business or are you just an expert in looking at financial statements? Are you an expert in understanding how leadership thinks and how to find winners? What are you great at? I think I'm pretty good at
Starting point is 00:27:43 seeing the big picture. So taking all those pieces, like, I'm not the best financial analyst. The joke is I can barely open up Excel. Like, I'm not an Excel guy. I've never had the skill set. I've never learned. I never worked at another firm. Like, I never took a finance class in my life. So I don't have a lot of the, what I would call, like, hard skills that you learn as being an associate or an analyst at a firm.
Starting point is 00:28:03 You know, I think that I'm pretty decent at putting the puzzle pieces together and then negotiation. You know, I think, you know, and going back to Buffett, he talks about I'm a better investor because of an operator. I'm a better operator because I'm an investor. That's true. And I think operating and investing are two sides. of it, but I think there's a third leg that's not talked about a lot, which is the deal-making side. And I think that deal-making side, especially as you get into more inefficient markets, becomes really the dominant skill set. So understanding how to put the puzzle pieces together.
Starting point is 00:28:31 And like in that pool business, I saw a business that had a clear track record of growth. They were in a durable business. I mean, you know, we kind of joke that, you know, until people stop dipping their bodies in water for pleasure will be fine. It's been happening for a couple thousand years. I think it'll keep going. Like, we try to have a have these very simple feces for everything. And so if you look at somebody already has a dominant market share in a market, they've had it for a long time. The business is growing. The market's growing. You know, you look at the business model of it and you say, okay, look, we're an asset light business. They're not investing in a ton of equipment. It's a very simple business model.
Starting point is 00:29:06 It's fine customers that want pools, do it better than they could do it themselves and take a rip on that on the upside. You know, you started looking at, okay, who is the leadership and how do you structure a deal and how do you make sure everyone's interests are aligned? How do you continue to find talent to build the business? I mean, those are all, I say this as to sound and make it sound simple. It's not simple. It's very difficult. It's just not complicated. You gave one answer to the question. I think the real answer, it just was based off of how you're answering it. You are a really good storyteller. You are very persuasive. And you have, I could just tell you're a good leader because of how you dumb things down to be relatively
Starting point is 00:29:46 simple and easy to understand, right, Sean? I mean, just him explaining that, you're like, okay, that's, you're actually, you're, you're, you're, you, you don't get stuck on the midwit mountain, right? Like the middle, the middle part where it's an over, over analysis, over thinking, over thesis, out. You know, you're like, do I think the people are going to stop dip in their bodies in water for pleasure? No. Exactly. All right, cool. Uh, you know, that's great. Do I think we're going to get like, do I think tech, you know, is AI going to take us out of the pool business? Nope. Okay, cool. So this is an enduring business. Great. We got that. Seems like this guy's been paying himself a lot of money every single year as the operator. Great. We'll probably
Starting point is 00:30:23 be able to do the same. Also seems like this guy doesn't do any marketing. He does that and he doesn't have any ads anywhere. If we did a little bit, probably would help, right? All right, cool. Thesis, done. Check, check, check. Right. So like not over-complicating things is a skill. I would also say like it seems like you have a good amount of level two luck, which is the action luck. Like you were talking about that Patrick O'Shaughness the example. I thought that was a great luck example because you were like, you didn't have any investors. You're just doing this with your own money. This guy tweets out, hey, I'm looking for somebody, whatever, to talk to me about equities or capital allocation.
Starting point is 00:30:58 So you reach out, right? And you reach out. You don't have some like imposter syndrome or insecurity that prevents you from reaching out. You take some action. And you've probably taken a thousand actions like that, you know, cheap lottery tickets where the downside is very low. The upside, if you made a valuable connection like you did, was pretty high, actually. So you filled out a thousand of those scratch-off tickets. And then he had luck on the other side, which was perception luck, because he's like, oh, you're buying this company for four times profit. That means, like, if you put in $100, you're going to get 25% yield every year,
Starting point is 00:31:29 even without growing the business. And wait, I'm in the stock market buying things at 25 times earnings, and you're buying them at four. So, like, something is good. That makes a lot of sense. So he had that third level of luck, which is like you can spot it. You could spot good luck when it shows up at your door. and that's why, you know, that was good on his part.
Starting point is 00:31:47 So I think that's impressive to me and a good reminder of like, you got to take action to get that action luck. And then when you know something and you spot something, what he did a great job was he flew out to Missouri. He got to know you. He pitched you. You said no.
Starting point is 00:32:01 And he's like, he asked the magic question, what would it take? Whereas like, you know, 10 other people could have done most of that and not gotten the result that he got. You want to spend more time talking about why you're successful? Let me ask you a different question.
Starting point is 00:32:14 So I have this goal. I want to retire my sister. So my sister has worked hard. She's got her own business, blah, blah, blah. And she wants to just have an easier life. So she wants to spend time with her kids. She wants to travel. Like her business is brick and mortar.
Starting point is 00:32:28 So she's stuck in a certain location where those businesses are. She can't really take her eye off the ball in that way. So I want to buy our business. And I'm like buying businesses sounds great. You buy a business that's already working. It's cash flowing. You hire a CEO or you promote somebody internally in the company to be the CEO, but I know there's obviously a lot of ways that can go wrong. And so if you're me and you want
Starting point is 00:32:50 to retire my sister, where do you start? Like what is your thought process around buying that first business that's going to get you to $300 to $500,000 a year of free cash flow? What would you, where would you orient somebody who's trying to do that? Yeah, I mean, I think it's all about constraints. Actually, I wrote a piece called How to Buy Your First Smaller Company, like literally because this is a question I get a lot from people. And I can remember I had no idea when I first got going. And I mean, the thing is, everyone's got different constraints. Where do you want to live?
Starting point is 00:33:23 How much do you want to travel? What do you actually know about? What are you good at? So somebody with a very different personality type than me should be buying things that are very different than what I bought. Somebody who wants to live in L.A. It should be buying things that are very different than, you know, living in Missouri. People who don't want to travel a lot or who want to drive to the, to the,
Starting point is 00:33:42 place, like, that's a very different constraint. Capital constraints. How much cash do you have available to be able to invest? I mean, look, like, you know, if you have, you can buy really, really high quality business assets that are smaller for like seven, eight, ten times. So if you want something that's going to be more hands off that's an incredibly durable business model, you can get something that's either software, software adjacent. You can get something that has recurring revenue. Like, the more you pay up into the value chain, I mean, you're going to have decreased, I think, total returns. But, ultimately, like, there are easier businesses to run. So, like, there are, like, level 10
Starting point is 00:34:16 difficulty businesses. Like, I would not recommend buying into your local restaurant. Like, that would not be something that I would recommend doing, especially if you want to, quote, unquote, have an easier life. Like, it depends on if you want the role of a hybrid investor operator, which really is you're going through a short season of investment and then really, what you're doing is you're buying a job. Like, that's one very specific type of way to leverage your time against your money. If you really just want to be in the investor seat, it's very difficult to only occupy the investor seat in the in the world of small businesses it can be done it's very very difficult the first three to five hundred thousand dollars of cash flow coming from
Starting point is 00:34:51 small businesses are very likely going to require a lot of sweat equity in in in exchange for that money yeah you should go to that blog post he has a good Q and A he goes the question is how hard we'll have to work harder than you've ever worked before the opportunity in small business in the small business market is dressed in overalls and likes to and likes hard work Dude, you're poetic when you're right. I love the way you're right. I've told you this before. Yeah, yeah, that's great.
Starting point is 00:35:21 You have some one-liners that are pretty cool. Can we just get you, can I read you a one-liner that you've said, and you just kind of rant on it? So just basically kind of like make your case for this thing, why you think this is true or why you believe it, why you think people should pay attention to this idea? This is the lightning round, right? It's a lightning round.
Starting point is 00:35:36 Yeah, here we go. All businesses are loosely functioning disasters. Some just happen to make money. Yeah. Yeah, anybody who's ever operated a business knows this is true. The only people who have issues with this are consultants. So if anytime I've said this publicly, the only people who come at me are people who either got lucky the first time or have never done it. And I mean, look, every business I've ever been involved in. It doesn't matter how profitable the business, how big the business. I've gotten a pretty good view into some very large businesses. They're all highly dysfunctional. Why are they dysfunctional? Because they're full of people. People are messy. When you get a bunch of people together, that messiness compounds. Like, it is not. not a complicated concept. And so I just think that people should lower their expectations and understand what to expect when they get into a business. It's going to be hard. It's going to be hard in different ways. Like, you know, the first time you have to put somebody through rehab,
Starting point is 00:36:25 your guy doesn't show up to man the warehouse because there's been a domestic violence dispute and he's in jail. I mean, literally, like, these are things that we're having to deal with. These are things that everyone's having to deal with. Now, they may come in different flavors depending on how professional the business is, but the reality is that these are things that happen. Sean, have you watched a landman? I have. It's really good. It's a, for those listening, it's a show with Billy about Thornton.
Starting point is 00:36:51 It's about like the oil industry. And there's this great quote. It says, our business is one of constant crisis interrupted by brief periods of intense success. Yeah. How good is that? Yes. Yes. Yeah.
Starting point is 00:37:04 So I have a quote on my wall. And it says success is founded on a constant state of discontent interrupted by brief periods of satisfaction upon the completion of a job particularly well done. All right, how about this one? The more humility a leader has, the more their business can grow. What's an example? Yeah. So look, what is humility? Humility is acknowledging reality for what it is. And if you don't acknowledge reality, you can't get better. And so lack of humility is basically a defense mechanism, right? This usually is one of two forms. It's either self-protection or self-promotion. And people are usually doing a combination of both when they're in some form of pride or arrogance. They're usually
Starting point is 00:37:45 terrified, fearful. I mean, I can say this from experience. When I get prideful is because I feel like I'm not enough and I'm not going to be enough and I'm worried that I might not have enough. And so what is humility is laying that down and saying, hey, I want to see reality for what it is so I can learn and grow and become better. And that's the only way to do that is to get feedback from the world around you. I like that. Lack of humility, self-protection or self-promotion. that was strong. Charlie Munger says this thing. He says every time you see the word EBDA,
Starting point is 00:38:15 you should substitute it with bullshit earnings. Do you agree or disagree? Yeah, for sure, I agree. I mean, look, EBDA can be a useful tool in some very limited circumstances, but for the most part, it is dressing up something that is more than often obfuscating reality. So when you see EBIDA, especially in the small business world,
Starting point is 00:38:37 there usually comes a ton of CAPEX, a lot of reinvestment needs that are on the back end of that. And what you have to really do is you have to figure out, okay, just in a steady state, what is the business actually producing in free cash flow? Like, we look at businesses all the time that are making, quote unquote, making $7,8, $9 million a year that you ask the owner how much money they've taken out of the business and they're taking out maybe a million bucks a year, maybe $2 million a year. I got news for you. For the most part, you don't have a business that's quote unquote making $7 million a year. You have business making $1 to $2 million a year.
Starting point is 00:39:06 That's the reality. Have you guys, Sean, have you ever learned the history of the idea of Ibita. Do you know that's like a new-ish thing? No. So basically John Malone, I believe. Is that right, Brent? He invented it. Yeah, John Malone, his nickname is like the greatest nickname. He's one of the cable cowboys. So John Malone, you would know him now as like the guy who owns or founded Liberty Media, which owns F1 and all this other amazing stuff. But basically he owned a cable company. It was like a small cable company. I think when he took it over, it was like five or ten million in revenue, something like that, like relatively small. And he needed to get loans because he found that if he could just acquire way more cable companies, cable companies
Starting point is 00:39:45 were incredibly sticky and it was recurring revenue. I should go out and buy a ton. In order to go and get more cable companies, I need to borrow lots of money. And for some reason, he came up with this idea that EBITDA was an amazing metric to convince banks to loan him money. And so he coined the term EBTA because for his business, he had lots of depreciation, lots of things like this. So he was like, no, no, no, just give me the earnings before all of this. And I'm going to convince banks to loan me against that. And that, I think it was the 80s, the mid-80s became like the term. And I've hated Ibida. I think I bet it's really stupid. But what I think that like is kind of insane is that we've all collectively agreed that this is like the metric. And I always thought it was like weird,
Starting point is 00:40:28 but I never had the courage to say like, this is stupid. And then I would like read about Buffett and all these guys. And I was like, God, you think it's stupid? Dude, I take the opposite. I'm like, this is genius. I need this in my personal life. I need this. I did the husband version of I bet, it's like, you know, my behavior before, you know, before football, before taking out the trash, like, if you ignore all those things, I'm great. I'm amazing, actually. Well, it's crazy that, like, you don't pay your personal taxes on EBITDA. You pay your personal taxes on a cash base, it's just, there's so many reasons why this is insane. And also, you know, it's the most insane thing? Adjusted EBITO. What the hell does that mean? It means wherever you want to be. That's
Starting point is 00:41:08 insane. You have another one, another quote you said. You either operate with high authority top down or delegating authority. Hell is in the middle. Yeah. So this is hard earned because I would say is I think everyone's temptation is to be high authority when you think there's something wrong and then low authority when you want to be lazy. And that combination just makes a mess of everything.
Starting point is 00:41:32 And so there's really two ways to be involved with the company. You either say, hey, this is what we're doing. This is how we're doing it. You need to get in line. I need people to go and execute this vision. Or you say, hey, I want to be supportive and helpful. It needs to be your vision. And I'm not going to intervene even when I think that something's wrong.
Starting point is 00:41:51 I'm just going to go along for the ride and be helpful and very, very, very lightly interviewing. And so you have to choose. And I think both can work. I think both come with certain upsides and downsides. But you can't do in the middle. Because if you do in the middle, what you end up doing is you end up saying to the leadership team, hey, you're responsible, but I'm basically telling you what you have to do. And so it removes
Starting point is 00:42:13 all agency from them. And ultimately, everything that goes right is going to be their fault and everything it goes wrong is going to be your fault. But to make the lazy, when you say the lazy approach, I'm like, yeah, that sounds great. Sign me up. Yeah. But that's hard. How do you make that work? You have to find the right person and what attributes does that person have? And, you know, Buffett and Munger always said that, like, incentivizing manager was the number one goal of, was their number one job? Is that true for you? Yeah, absolutely. 100%. If you're going to try to truly be an investor and not an operator in the business, it all comes down to somebody has to do the work and somebody has to exert judgment. And if you're not going to be the person to do the work and exert judgment,
Starting point is 00:42:56 somebody else does, and you've got to be interested, got to be aligned with that person. And so, yeah, when I say the quote-unquote lazy approach, I mean, ultimately, this is the only way you scale, right? I mean, if you look, again, we keep coming back to Berkshire, it's a good thing to think about because when people say, hey, let's talk about how Berkshire, like, buys businesses and leaves them alone. That was not how they operated for a vast majority of the time that they've done it. Like, they had to do that eventually because they got to such a scale. They literally couldn't intervene anymore. If you go back and look at Buffalo News, like Buffett and a Munger were literally living in Buffalo. Dude, they're writing headlines.
Starting point is 00:43:30 They're writing, like, have you ever read of that, Sean? They bought a newspaper, and they would literally, like, they were news guys, like they liked the news, and they were like, here's, I want this many ads on the page. I think the headlines should be like this. Like, they, yeah, this whole— I did not know this. This is amazing. Yeah, I mean, I was just saying, like, Buffalo News is a good example of, like, basically
Starting point is 00:43:52 their mode of operation until the, call it early 80s, mid-80s, when they got to have so much money, they literally couldn't be involved in the stuff that they were doing, was to be highly interventionist. I mean, they would be involved in the smallest of details. They would set the tone. They would help on marketing strategy. They would replace leadership. I mean, they were doing all the stuff that I'm doing.
Starting point is 00:44:12 They would do all the stuff that anybody has to do because when you're small, you can do it. When you've got less capital and more time, you can do stuff like that. And by the way, the returns are higher when you could leverage your time against your money. It's an advantage, right? It's not a disadvantage. It's an advantage. But eventually, you have a limited amount of time and attention. And as the money grows and your attention stays,
Starting point is 00:44:33 same, that ratio gets thrown all off and you have no choice but to say, okay, I'm going to spread a much more thinly layered amount of judgment over a much wider thing of grouping of things, which means you have to step out of the day-to-day operations. And then you have to hire people who can exert great judgment. And so Buffalo News, I mean, there's a great quote from Munger saying, hey, like, I'm down to my last like million bucks that I can put into Buffalo News. Like, after that I'm calling Uncle, like, I'm out. I mean, it was, there's been various times in Berkshire's history, they've gotten, it's gotten very hairy. It was not a guaranteed success. And even when they had a lot of success, it still gets hairy in various points. And I think every
Starting point is 00:45:12 business has that, though. That's what should be expected. Like, it should be an adventure. There's a great letter that you can read. It's in 1972, and it's the Buffett letter to the Seas Candy CEO. If you Google that, Buffett letter to Seas Candy CEO. And he says, because I went into this, I haven't like studied Buffett in depth the way that you would. if you're going to do private equity. And he, I just thought, oh, he's this awshucks. He sits at the table. He drinks his diet Coke.
Starting point is 00:45:41 He just allocates the capital and he hires great people and they just do magic. And this letter, I was like, oh, Buffett had the mind of an operator, right? Because he goes, dear Chuck, I was out of Brandy's a couple days ago and have a few strong impressions to pass along. Number one. And he basically, he starts talking like details about the store. So he goes, people are going to be affected not only by how our candy is. taste, obviously, but what they hear about it from others as well, the retailing environment in which
Starting point is 00:46:06 it appears, this class of the store, the packaging, the condition. This is like Steve Jobs talking about the Apple store, right? Like a product-oriented person. And he just goes through, like, step by step, kind of like things that he thinks could be improved in the store experience. And I thought, wow, this is different than what I had kind of, the impression you get when you hear about Buffett, just sitting in his room reading all day, you know, making investment decisions off of, you know, financial, financial sheets.
Starting point is 00:46:34 This is a great letter. By the way, how awesome is this that this was like a typewriter letter? Does that make it, doesn't that make it so much more substantial? Totally. He licked an envelope for this one. Dude, how many, how many times you leaked an envelope? I kind of want to like start sending letters like this. It just makes it feel like more authoritative.
Starting point is 00:46:53 Let me ask you something, Brent. I have, like I said, we kind of, my business is a little bit different than yours, which is I create content. on the front end, it's the mullet. So I have content on the front end, which is what I love to do, what I'm great at, but media and content's not a great business model.
Starting point is 00:47:09 So my back end is I basically start or buy businesses that I know I can like turbocharge. And we've done this maybe four or five, six times now. And it's going really well. But one thing I've noticed is if I draw a pie chart of what makes it work, it's basically like 60% of the battle
Starting point is 00:47:27 was just the initial market selection. When we picked a project, that was like the winds were blowing against us. It didn't matter how much effort we put in or how great the operator was. It was always just an uphill battle. And sometimes we pick these markets that are just like, it's a pole market. You're being pulled in. It's just a sweet spot.
Starting point is 00:47:44 The people just need this. It's shooting fish in a barrel type of thing. That creates a big part of it. The second part of it, the next, you know, I'll say like 30% is the quality of the CEO that we picked who's going to run the business. And when we pick a sort of limited CEO, we get limited success. when we pick an unstoppable CEO, we get like massive success. And the last 10% was just luck.
Starting point is 00:48:05 Like the ball bouncing our way on one or two things that could have easily not happened, but that they happened. Or, you know, in the Wednesday, maybe we missed out on something that we didn't see. I got a question about that second piece, which is hiring the CEO or evaluating the CEO, evaluating the operator. I want to get better at that. If you sit down with somebody, you're recruiting an exec. Maybe it's, you're interviewing somebody who's maybe in the business that's going to become
Starting point is 00:48:30 a CEO or you're taking somebody external to come run this company. What are you doing to, what are you doing that's like not obvious to get that assessment? Is there any little tips and tricks, anything that you've picked up that helps you find the right operators? Yeah, well, so actually I think this is a probably a pretty underappreciated aspect of being involved in small companies is all about the people, right? And so the better you can be at the people, the better it's going to be for the business. And, you know, we've really deep dived into, I would say, all personality testing is wrong, right? It just depends on what you're trying to get out of it. And so we have actually a huge battery of personality testing that we do
Starting point is 00:49:14 for people to try to get as close to a 360 view of who they are. What do you use? Yeah, so we're doing a combination of disc, Myers-Briggs, and something called Habits Story, which kind of has them see, like what are the habits that they've built in their life and how are they kind of supporting who they are with the structure and apparatus around them. And I personally also do a lot of study of Enneagram. And so I think actually personally for me, when I meet somebody,
Starting point is 00:49:43 I'm instantly categorizing them as what I think their Enegram number is, and I'm automatically categorizing them across the four main Myers-Briggs. Dude, this is crazy to me. I thought that shit's just horoscopes for dudes. Like, do you really use this as like your, core thing. That's amazing. Yeah, well, so all of it tells you something about the person, right?
Starting point is 00:50:04 So if you think about, so Enegram, most people don't understand this. So Enneagram basically tells you who you are at your worst. And there's nine numbers. And basically everyone falls into a number and then you have what's called wings, which is kind of where do you tip from that number? So for me, I'm a three and I tip two. So a three is they call the achiever. My biggest insecurities is that I'm not enough and I want people to like me. And so again, if you, if anybody's proud of their eneagram, it means they don't understand an eneagram. Like, it's not a good thing, right? This, this basically tells you what are your deepest fears and what, what is your areas of greatest weakness? But if you can know that about somebody, you can see them, how is that playing out in their
Starting point is 00:50:46 life, right? So like I, when I'm at my least healthy, I'm a people pleaser. I say yes to way too much stuff. I don't tell people the truth. It's really unhealthy. It's highly destructive behavior, Right? I'm very focused on hierarchy. And my guess is that you guys have different anagrams, right? I won't guess your enneagrams. But can you get... No, no, do it. That's great. Yeah, keep going. Do it. I can't wait. Yeah, yeah, yeah. My guess is, Shawna, you're a three. My guess is Sam's an eight. But what's three and what's eight?
Starting point is 00:51:17 The three is the achievable. So three's in eight both achieved, but for very different reasons. So three is achieved because they want people to love them. It's like less about the thing itself. And then eights really want the thing itself. So like as a three, like, I don't want money to just like want the money. I want the money because I want people to love me. Eightes really want the money. because they want the security and they want the power that comes with the money. So I want to learn the, I want to roll over so that I get pet and my tail can wag.
Starting point is 00:51:46 Sam just wants the dog treat. Yep, that's exactly right. That's exactly right. What do you think, yeah. Well, like he's describing everything. It's like the most positive way. So like, yeah, it sounds great. I like that.
Starting point is 00:51:59 And then I looked up who other aides were and it's like Winston Churchill, Martin Luther King. I'm like, yeah, okay, cool. Yeah, yeah. For sure. What you, but you, what this is like crazy fascinating, you said like five different things. So can you give us the exact? So you said, Myers-Brigg, and then you said this other test, what's like the exact stuff that you're using? Yeah.
Starting point is 00:52:19 So, so I, well, there's two things. One is when I first meet somebody, I can talk you through what I do. And then I would say is separately from that in a hiring process, we use that once we get serious about a candidate, then we put them through a huge battery of testing to make sure we try to understand them. Right. Okay. For me personally, when I first meet somebody, It helps me so much to be able to categorize them into what I expect, based on just kind of how they're showing up in the world.
Starting point is 00:52:42 In Myers-Briggs, right? So you have I and E. So are they introverted or they extroverted, right? Are they S or are they in, which is are they in the present? Are they sensing or are they in the future, right? Then are they a thinker or are they a feeler? Right. So are they primarily excited about ideas?
Starting point is 00:53:01 Are they primarily excited about sort of the people themselves, right? And then the last one is T and P, which is, are they, it's, or excuse me, J&P, which is, are they very focused on rigid schedules and on creating order, or do they like to go and test and try a whole bunch of things, right? And how all these, like, sort of stack up and combine really gives you a much more holistic view of who somebody is, then when you then pair with Enneagram, I think gives you probably those two together, I think, creates the most, the quickest, and the most holistic view of who somebody is, where if you can get like a pretty good idea quickly of who they are, like how I would talk to somebody who's present-oriented is very different than how I'd talk to somebody who's future-oriented. And oftentimes, you know, we assume the whole world operates like the way we do.
Starting point is 00:53:51 Like my wife and I are literally the opposites in every single one of these areas. So you can imagine in our marriage, like how she shows up and how I show up is so different and it creates all kinds of miscommunications. We've been married now for 16 years. and it really, we went through personality testing together about, oh, three and a half, four years ago, it was game-changing in our marriage. It was, it completely explained a ton of behavior for her and for me that had been bothering us for a long time. And it was just largely how we're wired. So that's how we do it.
Starting point is 00:54:22 That's how I think about doing it in the moment that helps me relate to people a lot more. It's crazy. By the way, Sean, 16 personalities.com is, like, these websites are huge that are doing these tests. Yeah, yeah, yeah. They're really big. I mean, this is an important piece. I would say five voices is a really interesting one. They, they, so it's just the number five voices.com, I think. Yeah, those guys have created, and Steve Cochram and Jeremy Kubichick are the two founders of that business. They've created an overlay for Myers-Briggs that simplifies it. I think a lot of their stuff is incredible. And yeah, we definitely use a lot of their work as well. And then we finish off with a quick tarot reading just to see how the future is going to go. And then we're all set. This is amazing. This is so good.
Starting point is 00:55:10 You also have one thing I read that I really loved. You have this asshole test. It's like we don't, nobody wants to work with assholes. How do we sort of filter for that? Nobody's trying to present as an asshole in a job interview. And you said like, you can eat with them, see how they treat the staff. You could see them interact with their significant other. That'll tell you a lot in their home environment.
Starting point is 00:55:28 And then you said, the most telling end. environment is travel with somebody. It is impossible to fake it when you're at the airport. You're grinding through security. And if there's a delay, their true colors will come out. I thought that was great. Yeah. Yeah, it's fun. I mean, honestly, the business we're in is predicting people's behavior. Like, that's what we're trying to do. And because of all these businesses are predicated on the people who run them, they're all going to have the risks, the primary risks of all these businesses are going to be the people. And so what we're trying to do is get to know people. Have you guys ever been out with someone and they've actually been an asshole to the way
Starting point is 00:56:00 staff, though. Whenever people say about this asshole test, I'm like, I've never been around anyone. That's, like, rude. Dude, you don't remember the dinner we were at where this happened? Yeah, but that was like one out of a thousand. Yeah, yeah, it's true. This guy, we, Sean and I went out with someone, and he was like, shooing the waiter when he was like, it was, it was like, it was, it was, I was ashamed. I left that dinner and I'd be like, I felt like, like, uh, like I had just, like, participated in like a porno. Like I felt like, I was like, I'm so ashamed. Like, if people find
Starting point is 00:56:32 out about this, like, I'm going to be so embarrassed. That's rough. Wow. Dude, what a fun episode. This is great. Oh, yeah. I really enjoyed hanging out with you guys. It's one we guys built. Brent, thanks for coming on, man. If you haven't, go check out his
Starting point is 00:56:46 blog and his annual letters. They're pretty great. Follow him on Twitter. What's your Twitter handle? Brent Bishore? Just Brent Bishore. Yep. All right. Good seeing you, dude. Thank you. That's it. That's the pod.

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