My First Million - Weird ways Ben Horowitz makes Founders more confident

Episode Date: December 1, 2025

Steal Sam's playbook to turn ChatGPT into your Executive Coach: https://clickhubspot.com/ohv Episode 770: Sam Parr ( ⁠https://x.com/theSamParr⁠ ) and Shaan Puri ( ⁠https://x.com/ShaanVP⁠ ) ...talk to Ben Horowitz ( https://x.com/bhorowitz ) about the Tupac murder, how to be a great leader, and the best opportunities for young people.  — Show Notes: (0:00) Intro (5:36) Why most leadership books don't work (9:25) What to do when your CTO is an asshole (17:54) What makes Zuck a great CEO (27:09) #1 reason why founders fail as CEOs (33:10) Startups solving America's problems (39:19) Opportunities for young people (44:25) Culture rules with shock value (55:25) Jeff Bezos' new startup (57:00) Ben's uncommon traits (1:00:13) Wisdom accelerators (1:03:24) Paid in Full — Links: • High Output Management - https://tinyurl.com/yejpnfs8  • The Motive - https://tinyurl.com/2ba2p52m  • a16z - https://a16z.com/  • KoBold Metals - https://koboldmetals.com/  • Flock Safety - https://www.flocksafety.com/  • Paid In Full - https://paidinfullfoundation.org/  — Check Out Shaan's Stuff: • Shaan's weekly email - https://www.shaanpuri.com  • Visit https://www.somewhere.com/mfm to hire worldwide talent like Shaan and get $500 off for being an MFM listener. Hire developers, assistants, marketing pros, sales teams and more for 80% less than US equivalents. • Mercury - Need a bank for your company? Go check out Mercury (mercury.com). Shaan uses it for all of his companies! Mercury is a financial technology company, not an FDIC-insured bank. Banking services provided by Choice Financial Group, Column, N.A., and Evolve Bank & Trust, Members FDIC — Check Out Sam's Stuff: • Hampton - https://www.joinhampton.com/ • Ideation Bootcamp - https://www.ideationbootcamp.co/ • Copy That - https://copythat.com • Hampton Wealth Survey - https://joinhampton.com/wealth • Sam’s List - http://samslist.co/ My First Million is a HubSpot Original Podcast // Brought to you by HubSpot Media // Production by Arie Desormeaux // Editing by Ezra Bakker Trupiano //

Transcript
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Starting point is 00:00:00 All right, today we're hanging out with Ben Horowitz, the co-founder of A16Z. These guys manage 46 billion in assets they've invested in Stripe, CoinVase, OpenAI, a bunch of the big hit tech companies. But today we're talking about stuff that you don't usually get to hear from Ben. So things like, how do you actually have a high confrontation conversation? The advice he actually gives us founders. Things like when he met Mark Zuckerberg and he was really young, what he noticed about Mark that was different and what makes him such a great CEO that you can kind of steal or copy from Mark Zuckerberg's playbook. Sam, what else do we got? Dude, we also just hug out with him, which is like the best part.
Starting point is 00:00:32 And so he tells the story about how he helped catch Tupac's killer. And we also asked him, what interest him right now? What books is he reading? What content is he consuming? What rabbit holes is he going down? And it was incredibly interesting. Awesome conversation with Ben Horwitz. Enjoy.
Starting point is 00:00:47 I feel like I can rule the world. I know I could be what I want to. I put my all in it like no days off. On the road, let's travel. Never look like that. Okay, so I have a good Tupac story for you. Oh, my gosh. All right. I'm incredibly excited to hear it.
Starting point is 00:01:01 So my wife is like the biggest Las Vegas evangelist in the world. And she was talking to Quincy Jones' son, QD3, and said, you know, you need to move to Vegas. And he's like, fuck that. I'll never move to Vegas. They didn't solve the Tupac murder. Yeah. You know, his sister, Kidada, was dating Tupac. I was like, let's have dinner with the Vegas PD and see what happened. And so me and QD3 and Nas sit down to dinner with the Las Vegas Police Department,
Starting point is 00:01:36 and they bring the whole case file. And it turns out the LAPD really fouled the case, like almost on purpose it looks like. So at the dinner, I say to the chief of police, Mike Jennero, I'm like, Mike, you ought to reopen the Tupac case. And he goes, I'll talk to the sheriff. And it'll next say I call me. He said, what the sheriff say? He said if Ben wants us to open the case, we're opening the case. And they reopened the Tupac case and they caught the guy.
Starting point is 00:02:02 That's insane. So, Sean, like, I don't know, Sean, if you know the story, but, like, basically, like, you know, Puck and Shug got in a fight at a, at a Tyson, Mike Tyson fight. And then, like, 30 or 40 minutes later, he was shot right in the strip on Las Vegas. And it was a cold case for years. But everyone knew who did it. They knew is this guy named Orlando Anderson. Like, that was, like, the rumor.
Starting point is 00:02:24 Orlando pulled the trigger. Keefee D told him to shoot him. Yeah. And so. And like, everyone knew this, but for some reason, like, it didn't happen. And Orlando ended up dying a handful of years later. And the craziest thing ever is there's this guy named DJ Vlad, who does these interviews with all these gangsters.
Starting point is 00:02:39 And he got him to, like, tell the story about the murder. And this idiot, like, went on a podcast. It just said, yeah, here's what happened. So here's why he did that. He thought he had immunity because the LAPD proffered him, which means basically in exchange for two. testimony, we grant you immunity, but they granted him immunity in L.A. Not in Vegas. What a idiot. It's your latest BD. We're like, oh, that doesn't count here.
Starting point is 00:03:07 And little do we know that Ben's behind the scenes getting it all done. That's pretty awesome. Like, I followed that case religiously. I thought it was riveting. I did not know that you were involved. That's pretty cool. All right. Well, I don't know where we want to start, but I just thought, you know, usually, Ben, you don't know this, but we have a little tradition here. We'd like to typically start with our intro music, but for some reason, it's not playing. I'm trying to get this cassette to play, but it's just not playing. What are we looking at here? Oh, boy, that is, that's the blind and deaf crew. So my friend Seth Clark, this was back in 87 or 88, or maybe 86, got shot and was blind. So we formed a rap group called the Blind and Deaf crew, D-E-F. And, you know, we have,
Starting point is 00:03:56 all kinds of rhymes about being blind and being deaf. I have one here. It's like... The blind deaf crew, you know where fly. Three of us, but we got four eyes. You know, like that, that, that's stuff, you know. Where did you grow? I mean, like, your dad was like a...
Starting point is 00:04:13 I know who your dad is, and he was like, he was like a well-known academic. But where were you growing up, where you were around guys who got shot and rapping? Well, so I grew up in Berkeley, California, which, you know, kind of is either like an academic town or part of Oakland, depending on, you know, where you are. And I was in that kind of more part of Oakland, Berkeley.
Starting point is 00:04:36 And then, you know, I went to school in New York. And so I got into rap in New York, and then Seth got shot back in the Bay Area. And he was very, very depressed because he's blind. He was only, he's a kid. You know, so I sent him these DJ Red Alert, check chill out mixtapes. You know,
Starting point is 00:04:56 were tapes that I taped off the radio show, which had the brand new hip hop, which was, you know, really new at the time. And that kind of cheered them up. And so that's how we got into rap when we came around. We didn't succeed,
Starting point is 00:05:10 but we tried real hard. Well, we wanted to just hang out with you because you'll do, you've done 50,000 podcasts. I think A16C now has 50,000 podcasts. And so, you know, I consider it like, hey, is AI a bubble?
Starting point is 00:05:22 Right? Like, we can kind of do that. And we'll probably ask you something about AI. But I think more than anything, what we try to do on the podcast is give people a sense of what it's like to hang out with Ben Horowitz, right? Like, what is it if they could just be a fly on the wall hanging out? And obviously, we come from a business and tech background. So we got a bunch of questions around that. But I think for me and Sam, the most interesting part that I feel like you've contributed to the collective wisdom of founders, right?
Starting point is 00:05:47 Is your stuff on leadership? So you've written two books. I feel like that are really, I don't know, like top shelf on how to be. a leader. And I think it started with a general philosophy. So tell me why most management books are terrible. Let's start with that. You know, the problem with management generally, I would say, is it's very kind of situational and emotional. And so it's like, oh, here's a book to teach you how to play NFL quarterback. And you could read that 20 times. You go out on the field, like things are extremely different. If there's a 290
Starting point is 00:06:23 pound guy running at you extremely, very fast, I'm going to kill you. Like, what you feel, like what you think, how you process that is just different. And I think management tends to be like that, in that it really has to do a lot with your situation
Starting point is 00:06:39 and the feeling you have at the time it happens. And so these management books are written like at some step by step, you know, like, you know, anybody with a basic, like eighth grade education can understand the principles of management. They're not that complicated. Like it's a cookbook and you could just follow the recipe. Yeah, and it's like, oh, here are the five
Starting point is 00:06:57 steps for building a strategy or the three steps for like, you know, setting up jack. It's not actually very useful at all because, you know, that stuff is so simple. So I always thought like, well, the difficult thing, you know you're either going to like run the risk of running completely out of money if you don't fire half the company. But like, you don't want to have that conversation because you promised all these guys that the company was going to be success when you hired them. So, like, the level of inconsistency
Starting point is 00:07:28 that you're going to have to go through, the level of, like, you know, I was completely wrong about everything, and now I'm going to fire half of you because of the mistakes I made. It will just cause you to hesitate in a way that could cost you the company itself and, like, how do you get over that?
Starting point is 00:07:46 And then, like, what do you actually say and how do these conversations work? and all this kind of thing, is the actual thing that people need to really kind of get an understanding of? Like, what are the words? You know, they get me out of this thing, at least temporarily. And, you know, nobody had been writing like that. The last guy who kind of, I thought, wrote a book like that was Andy Grove back when he wrote high output management.
Starting point is 00:08:10 And, you know, that book was really old at the time. So I was like, well, somebody had to write the sequel. You know, we're now, it's been 30 years. Do you think that it's, like, when it comes to leading, do you think that it's mostly just getting your mindset right? I mean, is that what you're saying where it's like, no, no, no, it's more complicated than that. You kind of strive to get to a point of honesty, like true honesty,
Starting point is 00:08:32 where you're actually being true, like you're not lying to yourself. That's hard. It's almost like, you know, like if you're, you guys are kind of creatives on the pub, but like to be like a great creative, at some point you have to get all the way to that very vulnerable point where you've exposed yourself and all your issues and weaknesses and everything. And like leadership is a little bit like that and that you're kind of pushing and pushing and pushing to get all the way to what's true. So that's, you know, that's part of the process. But the other thing is just, you know, you don't really necessarily completely know what you're
Starting point is 00:09:13 doing, particularly when you start and you're building a company. And so you have to kind of have like it's a confidence game where you have to talk yourself into, okay, you know, like I think I know enough, you know, to do this. And, you know, it can be very little things. Like I had a conversation with an entrepreneur. He's like, Ben, like, I need your help. And I was like, why do you need my help? He says, my CTO is an asshole. And I said, well, okay. But, you know, like, he's a good CTO. I know that from talking to before. So you're, you're not even asking me, said, you fire him, are you? And he's like, no, I'm not asking me that. And I said, well, tell me why he's an asshole. And maybe I can help. And he goes, well, you know, he made, like, a young
Starting point is 00:09:53 woman on our finance team cry yesterday. And I was like, okay, yeah, that's kind of mean-spirited for a CTO to do that. And I said, well, you know, so you're really kind of asking me, like, not how to fire him, but just how to have a conversation with him about his behavior without him quit. That's what you're saying. And he's like, yeah. And I said, well, look, here's what I would say to him. I would say, hey, you know, you're a fantastic director of engineering, but you're not an effective CTO. And, you know, if you want to be a director of engineering forever, like, we can just run just like this, and it's no problem. You do a great job in managing your team. You get stuff done on time. You're great. But you're not effective with the rest of the organization. And that's what a
Starting point is 00:10:40 CTO is. The CTO has got to marshal the resources of the whole company to get what he needs to get the job done. And if you go to like a junior person, like five levels below you and make her cry, you know, you're probably right, but like you're never going to go what you want out of her. So like you can't be affected with her. Like, how are you going to be effective with like exets? So if you want to learn how to do that, like let's learn how to do that. But, you know, and if not, no problem, but just know that at some point I got to bring in the CTO. That's the way I would have the conversation with them. And that kind of. of got him to, okay, now I can talk him. And so so much of, like, the mistakes that CEOs make
Starting point is 00:11:21 are, like, they just don't even know how to have the conversation. And so it's a little bit, like the mindset part is correct and that there is, like, a confidence part about it, where you have to be able to kind of do things when you're not sure that you're right. But there's techniques and there's ideas and there's things in there that, you know, it's just harder than it looks. And the problem is the mistakes, like not talking to him is going to multiply, right? Like, because now you're going to isolate engineering and nobody's going to like them, and you're going to have politics in the company and like, and, and, and, and then pretty soon, people just don't even want to work there, and you can have high attrition.
Starting point is 00:11:58 And then, you know, well, why the fuck do we have high attrition and this and that and the other? And then the board's all upset in this. So it kind of snowballs on you if you can't deal with these things. Man, this is so cool because I just read this book called The Motive. And the whole book is how to have a conversation like that. So basically, like, someone shows, and it's like small stuff. So it's like someone shows up to late for a meeting. They're not prepared.
Starting point is 00:12:18 They made someone cry. And I remember reading this and I was like, I don't want to talk about this on the pod, maybe, because I think I feel stupid that I'm having to learn like a script on how to, like, and then I hear you talking about this. And I'm like, all right. I feel a little bit better because why is this conversation hard for me? I feel like this should be easy. I don't know what to say.
Starting point is 00:12:36 I literally don't know what words to use for this to be the effective confrontation. And so I had to read a book. And so it's actually really cool to hear you describe that other people. I think you even said, I saw another interview about Zuck. And I think you referenced Sam Altman. You're like, I've seen inside these companies, they all face these, like, challenging situations, but they just don't know how to, like, communicate. Yeah, you know, people get stuck.
Starting point is 00:12:55 And, you know, like, nobody, there's no way to learn, like, how to be CEO of, like, a big company without kind of being CEO. And so you found a company and it starts growing and you don't know what you're doing. and you make mistakes, and it's very scary. And, you know, it's easy to lose your confidence. And if you lose your confidence, you hesitate. And if you hesitate as CEO, then somebody's got to step into that vacuum. And then that's when it becomes very, like, political and dysfunctional.
Starting point is 00:13:29 All right, a few episodes ago, I talked about something, and I got thousands of messages asking me to go deeper and to explain. And that's what I'm about to do. So I told you guys how I used chat. as a life coach or a thought partner. And what I did was I uploaded all types of amazing information. So I uploaded my personal finances, my net worth, my goals, different books that I like, issues going on in my personal life and businesses. I uploaded so much information. And so the output is that I have this GPT that I can ask questions that I'm having issues with in my life.
Starting point is 00:14:03 Like, how should I respond to this email? What's the right decision? Knowing that you know my goals for the future, things like that. And so I worked with HubSpot to put together a step-by-step process showing the audience, showing you the software that I used to make this, the information that I had chat ChbT asked me, all this stuff. So it's super easy for you to use. And like I said, I use this like 10 or 20 times a day. It's literally changed my life. And so if you want that, it's free. There's a link below. Just click it into your email. And we will send you everything you need to know to set this up in just about 20 minutes. And I'll show you how I use it, again, 10 to 20 times a day. All right, so check it out. The link is below in the description.
Starting point is 00:14:41 Back to the episode. You've said before, like, having confrontation the right way is super important. And I nodded my head. And then I was like, cool. I really don't know how to do that, though. So, okay, what is the right way to have confrontation? And it's complicated, but, like, the first thing is you got to stop thinking about yourself, right? So, you know, and it could be. anything, it could be like firing somebody or getting them to change their behavior or whatever, you're going to be saying something that they don't want to hear. And so I think people get
Starting point is 00:15:19 caught up in, well, either I need to be a tough guy or I need them to like me or, you know, some other thing that's about you. But really, you have to go, okay, what am I going to say to them that isolates it to this thing that I'm really talking about. You know, so if I need them to change this behavior, like, how do I get them to hear that in a way they can actually act on it without getting in their feelings? And, you know, in order to do that,
Starting point is 00:15:53 you just have to be, like, very straightforward and you have to be open with how you feel about it. Like, if you think they're a shitbird, then you're probably going to have to fire them anyway. But if you think they're otherwise good, then you kind of, of have to let them know that, but in a way where you're not clearly setting them up. You're not giving them a shit sandwich. You're a greatest person in the world, but this is all fucked
Starting point is 00:16:17 out. And I love you. Like that, people are on to that. It's just too simple. So you kind of have to, you know, you have to get to a very honest place with them and say, like, you know, we're working together on this. You're doing this. It's not working. It's not effective. And, you know, like, I can help you get to it to be effective, but I need you to get it to be effective. Like, you have to get that message across. And a lot of it, you know, like people will accept things from you if they feel like you're basically telling them the truth. Like you're, I'm like completely open and honest about this shit. Like, I'm not telling you it's worse than it is and I'm not telling you it's better than it is. I'm telling you what it is. And this is, you know, when I said earlier
Starting point is 00:17:01 about like a lot of leadership is getting all the way to the truth, you have to sit with yourself on to say, like, what do I really think about this? Like, not what, like, motherfuckers were complaining about him or this happened or, you know, like, it hurt my feelings the way, like, this went down, like, he's doing that in my company. You kind of have to get beyond that and go, like, what's really true? Why do they do it? You know, can it be corrected? If it can be corrected, what would motivate them to correct it? Like, you have to get all the way to that. Other Otherwise, what happens is, you know, they're just going to get upset and defensive or, like, you know, they're not going to hear it because it's too soft. And it's like, well, yeah, like Ben kind of doesn't like that, but he doesn't really care.
Starting point is 00:17:51 So, you know, how do you get into that, like, meaningful place where people can hear what you're talking about? And you've invested in and known for a long time a lot of the tech, the biggest tech CEOs. And I would say the stereotype of the most successful tech founders is this sort of like slightly autistic, very high IQ, lower EQ sort of persona. But that's not really what would be good at the thing you're talking about. And so is it that that stereotype is just wrong? And that's not what you've seen when you've kind of been. You guys, I think, invested in Facebook early on, stuff like that. Like, is it that the stereotype is wrong?
Starting point is 00:18:27 Is it that they learned these things? Is there like some, are they taking touchy-feely at Stanford? Like, what's helping them be able to do this? Yes, I think some of these guys have, like, much higher people understanding than you might think. Like, the ones who truly, like, can't read people and understand people don't get, like, they don't become Mark Zuckerberg. Mark Zuckerberg, like, his mom, by the way, is, like, a psychiatrist or psychologist. And, like, he's actually pretty insightful. And you can see it, like, in the deals he's negotiated, the moves he's made, you know, guys who are processing.
Starting point is 00:19:03 at that rate of speed. You know, it's a little weird. Like, you always feel like, okay, what the fuck is wrong on my clock? Like, this guy's thinking faster than me. But so my very first conversation I had was Zuck was, I think, in 2007. And, you know, at that time, if you guys recall, you know, the Facebook traffic had flattened. And the current, the executive staff that he had at the time was trying to run a coup to force him to sell to Yahoo. So they were leaking all this stuff to Ballywag at the time, and Valley Rag was,
Starting point is 00:19:39 you know, calling for Zuck to be fired and, you know, that whole stupidness. And that was like that famous story where you like didn't sell, right? Yeah, yeah. I mean, he didn't sell. But, you know, right at that time, you know, his first question to me was, you know, should I, if I fired my executive team for the second time, would the board be nervous? So I was like, well, you know, that's not even the question mark, because, you know, if you're asking that question and you know you kind of have to do it because you can't succeed with them. So, you know, whether or not you can succeed without them is like at least a question mark. Like, you know, you're going to die with them.
Starting point is 00:20:21 And I said, but like, you know, like let's talk about like why they're doing this. You know, like why has traffic been flat? And he said, well, he said, look. we doubled the size of the engineering team this year. We went from 400 to 800 engineers. And we had, you know, the way the product is architected, we had like a MySQL layer and then an API, and then the applications are built on the API.
Starting point is 00:20:45 But a lot of the new engineers just wrote straight to MySQL, and they, like, horked up the whole thing. And now it takes, like, 10 seconds to log in. And so traffic flattened because of that. And I was like, well, how do you train these guys? And he said, train these guys. And I never forget, that and I was like, oh shit. I said, Zach, like when you're 10 people, there's no knowledge in
Starting point is 00:21:07 the company. Like, everybody just comes on and they jump in and they start working and so forth. But you get to like 800 people, 1,000 people. Like, you have a lot of knowledge that's in your company about, like, how the product works, how you check in code, everything. You actually have to teach people that because they don't know who to ask or how to learn that on their own. And so you have to do that. And like, just, you know, to show you what a, like, great CEO he ended up being, he created this two-month boot camp for, like, everybody in product management, every engineer who entered Facebook had to go through this thing, learn everything, and so forth. So he was, like, he, you know, like, he's like a phenomenal student of management, uh, and, you know, before he
Starting point is 00:21:52 became, like, you know, now he's, uh, I wouldn't call him a student. He's a great CEO, but, like, a lot of these guys, um, he's a great CEO. But, like, a lot of these guys, you know, can figure out the people part pretty fast, I would say. And like I said, the ones who truly don't understand people don't actually turn out to be good CEOs. Like they don't get to that level. Like you can, you know, you can make fun to Larry Page or Elon or Zuck or so forth, but they are actually very smart about people, all three of them. You have these great stories. That's a great story. One, I think that's in your new book, is a story that I, feel like is relevant to kind of any business size. So some of these are, it's like, oh, well,
Starting point is 00:22:34 my company's never going to be 20,000 people. So, like, I don't really, I can't really relate to this. But one, I thought it was about collection. It was about collecting money, which I think is whether you're like an accountant and you have to do this for your clients or your 10 clients or you're a big business. And I think it's the CEO of Nation. Nationbility. Yeah. Can you tell this story? I thought this was a phenomenal story. Yeah. So, you know, and then they're kind of, we're living on the edge, you know, they need every kind of thing collected possible. And, you know, she was just like, you know, cash collections would just be, you know, and there were all this dumb stuff that would happen, like they sent out the wrong kind of email or this and that, and, you know,
Starting point is 00:23:15 they even got the thing and so forth. And I said, you know, I learned this technique actually from Andy, Andy Grove, where like if a project was off track, he would just go, okay, 8 a.m. every we're going to meet on it, and I'm going to be in the meeting, and I'm going to want answers. And what that meeting actually turns into is, you know, every dumb thing going on, you can just resolve very, very fast because people don't know who to ask, how to resolve it, you know, whether it's a problem and so forth. So he said, Leah, just like every day, 8 a.m., get everybody in the cash collection team together and start the meeting by saying, like, where's my money?
Starting point is 00:24:00 Like, why haven't we collected it? And, like, make them explain to you why they haven't collected it, and you'll be shocked at why they haven't collected it. And sure enough, you know, it's like, well, we didn't know we could edit the email. It's just like, you didn't know you could edit the email. Like, but it's, you know, those kinds of things start popping up. I didn't know that I could do this,
Starting point is 00:24:23 because this is what we ought to be doing, but we're not doing it because I don't think I'm allowed to do it. And it's like, well, no, I'm the CEO. You're allowed to do it. And then that can unstick a, like, dumb project that's way off track or a process that's off track or so forth. So it's kind of like a different idea about management where, you know, the enemy as you grow, like communication becomes your biggest challenge.
Starting point is 00:24:50 And so it's just a way to go like, okay, I'm going to manually unscalable. fix communication in this organization right now. And the amazing thing about it does tend to be very long-lasting, where once they get that, then, you know, it sustains. I had a good experience with a founder you invested in. Do you know Suu Ali? He's one of my good buddies. And you guys invested in tiny back in the day.
Starting point is 00:25:17 Yeah, yeah, yeah, yeah. He does this exact thing. The founder emailed us and was like, hey, you know, we're going to start raising money. you know, we really need to raise money. So it's important. And I would just love to pick your brain on what it. It was like a very like, can I pick your brain?
Starting point is 00:25:32 Would you like to go get coffee for this? My house is on fire? And we were like, wait, wait, wait, just to clarify, is the house on fire? He's like, yeah, yeah, the house is on fire. So we said, okay, well, let's meet like now. Why are you emailing me? Let's just talk right now. And so he jumps on the call and like, okay, what do you have so far?
Starting point is 00:25:48 You know, let's raise the money. And he's like, here's the pitch deck. And basically in the first 30 minutes, we just gave him like, hey, here's three things, let's go, like, these are the three most important things you've got to change. This is, this part of the story's broken, you're missing this information, and, you know, you're framing it the wrong way. You got to frame it this way. And he's like, okay, this is so helpful.
Starting point is 00:26:06 Wow, thank you guys. Would love to touch base again next week. And Sully was like, next week, how long do you think it'll take you to make those three changes? He's like, well, he's like, how about we meet today at 3 p.m. And you show me, and we did two a days with that. And it kind of broke my brain a little bit because there was like this invisible wall as a business person, like, you don't meet twice in a day. Like, that would be a faux pa. You know, like, it's like, fuck your manners. It's like, was this a big problem or not? Like, just clarify
Starting point is 00:26:35 that for me. Because if it is a big problem, then I'll just keep showing up and saying, okay, now what? Okay, now what? And okay, now. And if you just do that for three days, like, all of the excuses get squeezed away is what I found. Like, all the excuses suddenly disappear and you get to the brass tacks about what's going on. It was amazing. That's definitely right. No, no, that's a... You know, Zia, Suli and I actually had a lot of conversations
Starting point is 00:26:56 about he... He went through a lot of crises in that, so he knows. Today's episode is brought to you by HubSpot because using only 20% of your business data is like dating somebody who only texts you in emojis. First of all, that's annoying. And second, you're missing a lot of the context.
Starting point is 00:27:12 But that's how most businesses are operating today. They're only using 20% of their data, unless you use HubSpot. That's when all your emails, your call logs, your chat messages, business because all that data makes all the difference. Learn more at HubSpot.com. Can I ask me about confidence? You give a talk with a bunch of your portfolio companies about, I think I saw you say that like they don't fail due to lack of competence, but a lack of confidence.
Starting point is 00:27:36 I would say the number one reason why a founder fails at the CEO job is some kind of lack of confidence, crisis of confidence, whatever it is, that, causes them to hesitate, basically. Okay, I should do this. And I can see that I should do this, but I'm not sure I should do this, so I'm going to wait. If you had to teach a class on how to improve someone's confidence, do you have like a framework or some bullet points that you would stand by? It ends up being like at the end of the day, confidence is personal, and you have to feel it yourself to have it. Like, I can't. You know, it's like the Wizard of Oz. It's like, I, you know, I can give you like a clock and tell you it's a heart or whatever,
Starting point is 00:28:26 but like at some point you've got to believe that. And the thing that causes that crisis in confidence is, you know, okay, you invent something, you hire a bunch of people, you make a decision, it's wrong, people really suffer from it. You feel horrible because you're like, wow, I don't know what I'm doing. And I made a mistake, and it had real consequences. Like, most people in life don't have a situation like that until they become CEO. And so then, you know, it's like, well, how do I recover that? And so, like, a lot of the idea of the firm is like, well, you know, what if you could call anybody?
Starting point is 00:29:10 Like, how would that make you feel? Like, what if you could call anybody, you know, in the White House and Congress in, you know, like any executive, you know, any kind of big company CEO? and be able to have a conversation, you know, like, what if we could build that network for you? So that was kind of the idea behind the platform. And then, you know, we would do, I used to have this event, which I should probably bring back, but I ran out of room in my backyard called the CEO Barbecue,
Starting point is 00:29:39 where we would bring all the CEOs for the portfolio, and then we would just, like, put, like, very famous people around them. So we had, like, Zuck and Larry Page and Kanye, all at a barbecue, and they're at the barbecue. And there's no, like, talks, there's no business agenda. There's no nothing. There's no even toast, right? Like, it's just a barbecue.
Starting point is 00:29:57 And so it was just to make them feel like, oh, shit. Like, I know Kanye. Like, I have to be somewhat important. Like, so you're trying to, like, imbue this feeling that, like, I may not totally know what I'm doing, but I should be CEO. You know, I've had a barbecue with Kanye. Yeah, yeah. I can't be totally dumb.
Starting point is 00:30:14 Yeah. What about the inverse? When you look at a CEO and you're like, oh, they have just, like, hit this fork in the now confidence is going to go horribly, is going to go down and it's going to be their demise. What decisions do those people make? Like, what are the commonalities between the people who lose it that way? Sort of like the Charlie Munger, like, tell me where I'm going to die so I know not to go there, right? What would be the decisions I would make to take me off the path? I would say the big thing is it's almost like a lack of decision, right? Like, it's a hesitation.
Starting point is 00:30:43 In football, they always say, like, you have to trust your eyes, because you could be really fast, but if you don't start running when you see the thing, if you wait, then you're not fast. And that's kind of what it's like for CEOs. Like, you could be really, really smart, but if you wait too long before you pull the trigger, you're not smart anymore. It's too light. And there's all kinds of excuses people tell themselves to not make a decision. So, for example, like one of the biggest ones on an executive, like is, well,
Starting point is 00:31:18 if, you know, we made such a big deal when we hired him, like, what is the press going to say? Or what are the people in the company going to say? Or, you know, I don't have time to hire a new person to do the job that this guy's fucking up. You know, like these kinds of, there's all these reasons
Starting point is 00:31:36 not to make the decision. And they're all just, if you think about him for more than like five minutes, you go, well, that doesn't make any fucking sense because this guy's like fucking up the whole org. Like, who goes the fuck what the press says? Like, you just get rid of him, like, start rebuilding now.
Starting point is 00:31:54 You know, like, it's not, if he's doing a bad job, like, no job is better than a bad job. Like, I think we all know that. And everything kind of ends up like that. I don't know enough to make the decision. Like, I didn't give him enough of a chance, this and that and the other. So it's kind of that lack of confidence that generally causes a no decision where there really needs to be a decision. is the main, I would say that's the common pattern. Yeah, so in the two examples you gave, the first one was like,
Starting point is 00:32:23 ah, the CTO, blah, blah, blah. That's kind of like, avoiding the conversation would be the mistake there. And then in this one, like avoiding the decision would be the mistake. Yeah, you have to, you know, I wrote a post a long time ago. So I called, you know, run out the pain in darkness. You have to run at the pain in darkness. You can't run away from it. If you run away from it, it's all bad.
Starting point is 00:32:45 you're pretty good at a titling blog post and books i think uh you know the hard thing about the hard things are like badass but i think you said that i think in the publishing industry typically the author's title it's not the winning title and i think you were like bragging that you're like that's my title i came up with it yeah yeah i i didn't take well you know because i didn't need a book like i didn't actually want to write the book they asked me to write the book the publisher so i felt like i did do what i wanted so i called it what i wanted yeah what um what do you what excites you So this, you know, a lot of the stuff we talked about is like the hard stuff, the pain. And but nobody gets into this for just the pain, right?
Starting point is 00:33:21 Nobody gets into this to do. The pain is just a sort of necessary that we go through to do the good stuff. I'm just curious, what are you really excited about right now? Like, what are either, you know, rabbit holes are going down, cool stuff you've seen that you can't have been able to forget? Like, what's really cool and interesting to Ben Horowitz? Well, so one of the most exciting things that's going on now is, you know, like kind of it's well known that, the United States has kind of fallen behind in defense, manufacturing, rare earth minerals, all these kinds of things.
Starting point is 00:33:56 But what's been very exciting is like there are startups that are like, oh, I'll solve that for America. And so, like, we have a company that we just funded recently, Periodic Labs, which is using AI to do, like, novel material science to kind of enable better kind of design of everything from like rockets to missiles to, you know, all sorts of things. And then we have a company, Cobol metals that is basically using AI. So they take a dirt sample and they use AI to analyze the dirt sample. And they can tell you, oh, yeah, there's going to be like, you know, copper below that,
Starting point is 00:34:34 you know, whatever, a mile down into the earth. And so, you know, these kinds of techniques where you're kind of using tech to go, well, no, we're going to catch up fast, has been, like, very, very exciting, I would tell you. My view as a founder on the ground is just that sometimes you see something, and like I said, it breaks like an imaginary wall you had, and sometimes things become cool. And cool, although we try to not, like, follow trends,
Starting point is 00:35:00 sometimes you could use your psychology for you rather than against you. And so, you know, seeing what Elon has done, where it's like, oh, he goes into these really hard spaces and does these, like, hardware, hard tag, literal, literal, literal rocket science, right? And sort of unafraid of that or, you know, and Daryl going in and doing, you know, weapons and defense tech and making that cool to be kind of patriotic in that way.
Starting point is 00:35:22 Is that what it was? Is that what it took or was there something else to it? You know, there's a lot, they're very challenging companies to build in some ways. But on the other hand, you know, it's a good time to do them because people, because Elon has, I mean, God bless Elon for, showing that it was possible. So now, whereas only Elon could have financed Tesla,
Starting point is 00:35:49 normal people can start to finance these things now because Elon has shown that it's possible. So it's a little bit like the four-minute mile on that way, I would say. But yeah, I mean, like, you know, the things that, yeah, and even in like public safety, you look at something like, you know, flock safety, in a way, technologically, it's not nearly as complicated as some of the other as an andrel or something like that. But it's very, very powerful. I mean, you know, they really make both kind of policing, being a citizen, and even being a criminal, more safe
Starting point is 00:36:24 because all of a sudden you're using AI to provide real intelligence. So, you know, for example, in Las Vegas where we deployed it, a huge problem, a huge problem in, like, police violence, police getting killed, are traffic stops. And a big reason for that is somebody reports there's a, you know, a 1998 Honda Accura that's driving, that's brown, that kidnapped a baby. Okay, so that's a real situation.
Starting point is 00:37:02 But like that description is usually wrong. Like the description of the actual car is usually wrong. So you have flex safety, you have the exact match. So the difference between a cop going into a situation where they may have the wrong guy, and if they have the wrong guy, the guys could get very agitated, and then you have a bad situation. Or they know 100 percent, this guy is in a car that we know is the car, and there's a baby in the back that's not his.
Starting point is 00:37:29 Okay, you're going in with a whole, you're not sending a single person in there with a gun, coming off their motorcycle, like, you've got a whole team that's going to make sure that that person is apprehended safely and correctly, and the baby is saked. I've heard Flog's this amazing thing. Is it drones? Is it cameras? What are they doing? Yeah, you know, so it's primarily like a camera system where AI will basically, so somebody does something,
Starting point is 00:37:54 you know, they grab the car on the camera, that car shows up on another camera anywhere in the city, and they're like, oh, there it is. And actually, that's how they caught, interestingly, the Tesla terrorists who set the Tesla ship on fire in Las Vegas was he came in earlier to case the place. Flock Safety pick up the car. They saw the car come back at night.
Starting point is 00:38:20 And they were like, oh, we know whose car that is. And they just went arrested him. Did you guys see that ad? I think it was like two weeks ago. I was trying to find it. It went viral on Twitter. But it was basically, I believe it was a solar company. Was it a solar company where they're recruiting employees
Starting point is 00:38:36 and they had a whole website just dedicated to the recruitment aspect of just they needed more staff and they bought an ad in the New York Times I believe or some newspaper and it was like an old man sitting with like what it looked like his grandson overlooking a mountain
Starting point is 00:38:50 and they were like overlooking I think it was solar panels I'm not exactly sure but it was like do you really want to tell your grandkids that you spent your entire 30s and 40s building just B2B software? It was great and it like
Starting point is 00:39:02 and there's this whole trend amongst young people on Twitter of being more traditional and things like that. And I think that to answer your question, Sean, about Andrew and Elon, I think that it's kind of been like a perfect spiral or a perfect mix of like people seeing Elon and
Starting point is 00:39:17 Palmer do these interesting things. And also just like getting sick of just building B2B software or something that's just a stereotype for what's boring. That may or may not be true. But like, you know, like seeing this and like there could be more out there. I think that the software
Starting point is 00:39:32 had to get good enough to, of course, make these other things possible, which is, you know, and it's amazing that we're at that time where you can really imagine changing the world in all kinds of ways. You get to see a lot of pitches of the smartest people in the world telling you what the future is going to look like in five years. And so you have this, like, element of your job that's a little bit like a time traveler. So you probably have a better sense of what the world looked. Nobody has a perfect sense, but you have a better sense
Starting point is 00:40:03 of what the world looks like five, seven, ten years from now. You don't know exactly when, you don't know who's going to do it. What's broken your brain, either from a demo or a story pitch that you've heard sometime in the last year or so that the rest of us
Starting point is 00:40:16 will experience sometime in the future. Yeah, so I think, you know, one of the things that, I mean, you know, everybody's talking about embodied AI and robots and so forth and rightly so. But I would say like in the creative space, space. I'm starting to realize like this AI video and so forth, it's not like making the old
Starting point is 00:40:38 thing more efficient. It's a new medium. It's an actual new thing in the same ways that like movies weren't plays. You know, AI video is not video. The stories that you can tell are completely different because you can do things that you just, you know, without a $200 million dollar budget, you had no chance to doing. And now it's like no problem. And I think that's going to be like very, very, very interesting. And then the, how well it's working on like existing stuff. So people, you know, the people who are on the cutting edge of the movie industry are now, you know, they're able to do like whole movie scenes or edit or change their movie. Have the AI actor do the, do the, do the third cut.
Starting point is 00:41:27 at a level of quality that even the actor doesn't know it wasn't them doing the acting and that kind of thing. So I think it's going to change dramatically again. And there's going to be kind of white space for not only new creatives, but new entertainment entrepreneurs and so forth that nobody is really imagining now. Is there any AI content that you consume as a fan? Yeah, I don't know. Well, like, you know, I've been watching that the one with the cat, was pretty good over the weekend
Starting point is 00:42:02 the cat playing all the instruments and the lady coming on. Unfortunately, going like, you got to get that racket out to you guys see that one. Was that on SORA? That was pretty good.
Starting point is 00:42:10 Yeah, I think it's a Sauric video. Ben, do you mess around on Suno at all with AI music? Yeah, Suno and, you know, 11 Labs has a model, and UDEO's got a very good model. So there's a few different, really good models. Like, I feel like I could have a music,
Starting point is 00:42:27 a career again. That's going to be very, very interesting to me because it's sort of, like, one thing that hip-hop showed was, so people don't really realize this, but this is something Quincy Jones pointed out to me before he passed. He said, you know, Ben, like, hip-hop started, like, exactly when they canceled all the music programs in schools. Like, it was the same, the exact same time when people didn't learn to play instruments in schools, that's when that is, you exactly when hip-hop began. And hip-out kind of freed you as somebody who was
Starting point is 00:43:04 like a musical talent from actually having to learn to play an instrument. Which, you know, and even for the producers, right, like you had a drum machine, you had samples. So you could hear what you liked and play it, but you didn't need to be a virtuoso. And that kind of opened up
Starting point is 00:43:23 a world that we didn't happy for. And I think AI Music is kind of that on steroids? I don't know if you guys know. The number one song in the country right now is an AI country artist. So walk my walk. Oh, yeah.
Starting point is 00:43:37 The first, I think the first AI artist that got a record deal recently. So this is definitely what the future looks like is people who, non-musicians, it's just like, you know, repel it and others make it so that you don't have to be a coder to make apps. And now you don't have to be a musician to make music.
Starting point is 00:43:52 And I don't think people really understand how big of a deal that is. Like my personal trainer who's been in, the fitness world his whole life. Yeah. Has been in a rabbit hole making, he's probably in the top 0.1% of AI creators in the world right now
Starting point is 00:44:06 creating music. And he's like got like a full band. He's like his own record label. And every day he's up till 2 in the morning. And he knows these programs inside it out because it wasn't really accessible to somebody who didn't have, you know, musical talent before to be able to make music.
Starting point is 00:44:20 Right. There's a big difference between taste and creativity and being a virtuoso violinist, right? Like those don't necessarily have to be the same thing, and it's great that, you know, people, you know, whatever, practice violin for three hours a day and, like, get amazing out of it and all that kind of thing. But it's pretty neat to have a world where, like,
Starting point is 00:44:49 okay, if you can just do this part, you can still play. This is for the folks out there who have a business that does at least three, million dollars a year in revenue. Because around this point, that's when you're able to look up after being heads down for years building your company, and you realize two things. One, you've done something great, but you're still a long way from your final destination. And two, you look around and you realize, I am all alone. I've outrun my peers, which means you're now making $10 million decisions alone by yourself. And that is when mediocrity can creep in. My company, Hampton,
Starting point is 00:45:22 we solved this problem by giving a room of vetted peers of other entrepreneurs. who are going to hold you accountable, call you out on your nonsense, and help show you the way. Because the fact is, is that there's only a tiny number of people in your town who know what you're going through and who have been there. And they're hard to find. The biggest risk is not failing. You have a company and it's working. You're going to be fine. But the biggest risk is waking up 10 years from now and saying, shit, I barely grew in business and in life. And for people like you who are ambitious, wasted potential and regret is what we want to help you to avoid. We have made so many of these groups and we have a thousand plus members. And I know this stuff actually
Starting point is 00:46:02 works. It can change your life. It changed mine. And I know it will change yours. So check it out, joinhampton.com. Sean, can you ask, you have this really cool light about the rules of culture and making them memorable. Well, yeah, so when I'm doing the research, one thing that stands out is like, you talk about culture, you talk about like, which is normally culture is like, I just fall asleep because it's so over talked about in the business world. You just like, you got to really tell me something new. Well, we talked about without anybody saying anything. Yeah, exactly. Culture, culture.
Starting point is 00:46:33 Right. And it's like, oh, cool. Tell me your values. Like, integrity. Like, all right, great. Glad to hear it. I was worried it was going to be the opposite. Right. Like, it doesn't really tell you anything. And, you know, when you go walk into the company, the stuff on the wall doesn't match the stuff you see happening within the four walls. So it's just, you get sort of disillusioned in a way. But when you see somebody doing something interesting or somebody actually pulling it off, which of course, there are examples, I get interested. And so one thing that
Starting point is 00:46:58 thought was cool. A nuance that I hadn't really heard before was you were talking about how at A16 and Z you kind of take time to drive the culture. Like I think in the new onboarding you like I do a culture session one hour. They sign something at the end. And one of the nuances I thought that was interesting was you said my rule for writing the kind of like the culture rules is it has to have some shock value. Like it has to give the other person like, oh, what the hell are you talking about type of reaction if it's going to be memorable. I think that idea was if it's not memorable, is never going to be remembered or used, so you have to do something to make it memorable.
Starting point is 00:47:30 Can you talk about your theory around this? Yeah, so, I mean, it kind of comes down to what you do every day, right? Like, it's a daily habit. So, you know, this idea that you put cultural values on the wall, and then once a year at a performance, you say, do you follow the culture? It's like, that means absolutely nothing, right? It's nothing.
Starting point is 00:47:52 And so it's like, well, what do you do every day? And so, like, one of the things we do every day is, like, we meet with entrepreneurs. So, like, what's a rule that sets the culture around that? So it's like, well, if you're late for that meeting, it's $10 a minute. And it's like, well, $10 a minute. Like, well, what if I have to go to the bathroom? You owe me $50. I don't care.
Starting point is 00:48:12 You know, what if I had an important phone call? You owe me $100. Like, I don't care you had an important phone call. Well, like, why am I paying to work here? You know, well, because building a company is extremely hard. culturally, we want to have the ultimate respect for that, and we don't want to waste any entrepreneurs' time. And so that's your most important thing. So you have to plan to do that. You guys have a fine now. You're talking, this is a real A16. Yeah. So every time I have to,
Starting point is 00:48:37 like, go to the meeting, you know, like, I have to think about that because I've got to be on time. I got to fucking plan my day. So, like, there's not, I'm not back to back on that one. I got to be on time. Otherwise, you know, I'm going to be embarrassed and all that kind of thing. And so we'll why and why am I doing that? And then that, okay, if you do that, that's a habit that makes you go, okay, like, no, I'm going to respect what this is. I know how hard it is to build a company. I may not even know how hard it is, but I know that, like, somebody here thinks it's hard enough that I have to show up on time. So can you keep, can you tell some more of those interesting? Like, you know, the tardiness paying thing. That's pretty cool. What does some other?
Starting point is 00:49:17 Yeah, so as well, a second one is like if you, if you talk smack about an entrepreneur, on X, you're fired. It doesn't matter if they're in the portfolio or not. You're just, that's it. And why is that? You know, well, culturally, first of all, we're dream builders. We're not dream killers. If you want to do something bigger than yourself and make the world a better place, I don't care what it is. I don't care if I think it's stupid. I'm for that. I'm not against that. I am for that. And I don't care if, like, Sequoia funded you or a benchmark funded you. I'm for that. Like, go get it. Like we're a pro entrepreneur. And then, you know, kind of related to that, I don't want to give anybody credit for making themselves look smart by making somebody else
Starting point is 00:50:05 like stupid. Like I don't want to give anybody like a gold star for saying that guy's, you know, making selling dollars for 85 cents. Oh, I'm so clever. You know, like, fuck you. Like, no, we're not doing that here. And so it's, it's that kind of thing where it's like, oh, that seems like a harsh punishment, but I get it. I get it because I've heard it and I understand it. And so then that's like a way to kind of show up behaviorally daily as opposed to, you know, like, look, here's a problem with integrity. What does that mean? Like integrity only matters when it's tested. Everybody has integrity, everybody's honest until it's tested. And then when it's tested, very few people are, right? Like, when it costs you money, when it costs you a deal, when it costs you your marriage,
Starting point is 00:51:00 are you honest then? Because that's the actual thing. And so you can't just have it in the abstract. You have to say, like, what behaviors do you have to have to work here? You know, how responsive do you have to be. These things end up making the culture much more so than like a value or like one thing I really like is the the samurai called them virtues. They didn't call them values. It's like these are the virtues. Like this is your way of being. This isn't like some fucking, it's not a set of ideas. It's a set of actions. A culture is a set of actions. Listen to this, Sean. So if you go to A16Z.com slash about you'll see their values. And I just want to read like I've never seen this before. So I'm just going to read a couple of them. But the six one, the six out of seven, it's we play to win.
Starting point is 00:51:54 Our culture only matters if we're important. And in order to be important, we must win. We are the best firm in the world. So we expect to win. It's just like, that's fantastic. I love that. And that's, I don't know if controversial is the right word, but it's polarizing, right? Not a lot of people are into that. But that's, that's badass. Then you say, you have another one that I really like. We only do first-class business and only in a first-class way. I think that's a really... I actually stole that phrasing from JP Morgan. He said it in court.
Starting point is 00:52:26 They were accusing him with some kind of like crazy, like market manipulation. You're talking about the JP. Yeah, yeah, yeah, yeah. Yeah, I think that was, I think I read about that line in the, Andrew Sorkin's got that like 1928 or 29 book. And I think he says that, but that's great. So, but, okay, so, but like, when I go to this site and I see these, I'm like, okay, this is kind of like, these are like the high level principles, but what you were saying just now is a little bit different.
Starting point is 00:52:51 You were like, hey, look. Well, there's got to be behaviors that support the principles, yeah. Yeah, so you basically were like, what are the daily situations and actions where we have a choice? We either show up this way or we show up this way. And we're going to show up this way. And sometimes with a penalty, a punishment or praise, based on like the extreme version of that behavior with the no tolerance policy, right? And I think there's this great military quote that you have in your book.
Starting point is 00:53:18 Oh, yeah. Well, if you see something below standard and you don't correct it, you set a new standard. And that's very true. And that's why they have to be specific because if they're not specific, you can't enforce it. How do you enforce like you don't have integrity? That just gets weaponized. It's like, that guy doesn't have intel. He's not following the cultural value.
Starting point is 00:53:39 You know, he doesn't, why doesn't have integrity? Well, he lied to me. Let's go talk to him. Oh, no, I didn't lie to you. Did it, so it's not that. Whereas, oh, you just put out that tweet? Like, that's clearly against the cultural value. Like, uh-uh, there's no backing off that.
Starting point is 00:53:55 So, like, you know, Facebook famously had move fast and break things, which I think is like, that was really good, by the way. All of Fame. Yeah. You know, that's a Hall of Famer. But, like, that's kind of the, you know, one of the few that I know. I thought about that for months. Like, I'm like, move fast and break.
Starting point is 00:54:08 Because it's so counterintuitive. It's like, well, you know, you want me to break. things. I'm an engineer. I make things. I don't break things. But it was just his way of saying, like, there is no excuse for not fucking shit. Like, we're going fast. But they don't have that anymore, do they? Is that something? Well, you know, they got bigger. And then, you know, I think speed wasn't their main thing that they were trying to achieve. I think they literally changed it to, like, move fast. It's move fast. With stability and stable, like with stable infrastructure and reliability. Yeah, exactly. Somehow lost its edge. So have you seen anything like that?
Starting point is 00:54:42 move fast, and break things, or just a behavior when you walked into the Airbnb office and you noticed something. Yeah, I mean, so,
Starting point is 00:54:47 and you know, Amazon had this thing where they used to make the desks out of, like, doors and two by force. I tried doing that, by the way,
Starting point is 00:54:58 it's way cheaper to get a desk. It's way cheaper to get a desk. But, like, I think the idea back in, whatever, the late 90s, when they did that was, like, like, we're not wasting anyway.
Starting point is 00:55:08 Yeah. You know, and that kind of thing, which is, you know, those markers are, are very, very powerful. Like, one of my favorite ones was actually from the Haitian revolution when Toussaint
Starting point is 00:55:18 Lovicher basically made a role. He's like, you can't cheat on your wife, which was like so absurd because here they are. They're in a colony, you know, a French colony. They're, you know, the British, the Spanish, the French, they're all raping and pillaging and doing all this stuff, all these armies. And these guys, like, can't cheat on their walks. But that little cultural idea that's a little cultural idea that's, you know, look, this is about trust.
Starting point is 00:55:44 I got to be able to trust you. And like the people have to be able to trust you ended up basically really influencing the war. So one of the things that was like very surprising, I think, to people who read about the Haitian Revolution was, you know, here's the slave army taking on these European colonies. And the white women in the colonies supported Toussaint
Starting point is 00:56:06 against like the French. And you go like, well, why do they do that? because they didn't rape. They didn't pillage. These guys were like half-naked soldiers or slaves, and they weren't doing any of that. They were super polite. They behaved in a certain way.
Starting point is 00:56:23 And the legend is, so he was Toussaint, Lovercher, but slaves didn't have last name. So where did Loverchre come from? And so the story is, Napoleon, who really was pissed at him, brought his generals together, and it's like, how in the fuck can you not get this slave? Like, how can you not do that?
Starting point is 00:56:42 defeat this slave. And they're like, well, we get them backed up. We get him surrounded. And then all of the sun, there's an opening. And he became Toussaint, LaVirre, Toussaint, the opening. And the opening, a lot of people say, was created by these townspeople, these women who were just like, oh, fuck, we're for him. We're for that army. I don't give a fuck about your army. We're for that army. So, like, culture can be, like, super influential. That's a great story. That's really cool. You mentioned Amazon. Do you see Jeff Bezos? Got a new. new startup? Oh, I didn't see.
Starting point is 00:57:14 Did Jeff got a new startup? Yeah, you didn't see this announcement. Project Prometheus, they raised an initial seed round of $6 billion to bring a... Is that true? They called it a seed round? Yeah, it's the first round of funding. So $6 billion
Starting point is 00:57:29 raised and they got 100 people and they're building AI for like the physical world. So it's not just robots, but basically like the manufacturing of airplanes and ships and things like that. So they're basically saying, How do we use AI in like sort of advanced manufacturing? I think is the idea, but obviously there's a little tidal details.
Starting point is 00:57:49 But that's pretty cool. He's like back in a operational role for the first time, which is cool. Yeah, no, I think that, by the way, like, how great is it that the logistics genius of our time is back at it and going to help us, like, get back in the manufacturing game like that? Yeah. You know, those things are just incredible to me. And I think all of us were a little sad when Jeff was just living his best life just because he is so talented. So this is very great news. I loved it.
Starting point is 00:58:21 I was like, ha, this guy's having fun. He's getting jacked. He's showing a different, you know, a new North Star also, which like has kind of also taken over the tech industry. And by the way, like whatever, like, you know, people always make you into cartoon when you get to that level. he is, you know, for sure, like a top two or three best CEO in the last 40 years. You're a bit surprising to me because I've read all your books. I know about your background. Basically, like, you have, like, guided the people who have shaped destiny. You have also shaped destiny yourself, but, like, you're, you've done all these amazing things, and you're a shockingly fun hang. Normally, I think, and, like, you know about hip hop and all this stuff. Normally, the people who have outside.
Starting point is 00:59:05 results typically have very strange personalities. And they're like a little quirky. And I'm sure you have your quirks, but you just seem shockingly well balanced for how not normal your successes. Is there anything in your day-to-day life that you think that would surprise probably like the average person or are there any tendencies that you have that you recognize probably aren't at all normal? Well, you know, I would say probably the thing that my daughter always says that is unusual about me. And I think it came from like the beginning of my, you know, like I had, I am different than the modern people. Like I was married when I was 22. I had three kids by the time I was 25. Like I kind of had to grow up fast. And, you know, and then I had the
Starting point is 00:59:55 company. I was trying to raise the kids and the company and, you know, I didn't have money for nannies or anything. So like, it was a lot of that. But what she says to me is she's like, dad, like, you You're like at the top of Maslow's hierarchy. Like, you're very zen with all this. And, like, I take things for what they are. I don't. Like, I'm pretty good at not being unemotional, but not letting, like, my emotional reaction control my behavior.
Starting point is 01:00:21 Were you always that way, or did you become that? No, no, no, no, no. No, no. Definitely not. Like, I think it was just all the trauma that, like, forced me to learn that. What age did you, what made you calm down? Was it age? Was it kids?
Starting point is 01:00:33 Was it success? Was it like, look, I've made it. Everything else is just icing on the cake. I don't care. Well, I think it was the combination of the kids and the company, you know, the first company I found it, Loud Cloud, which then became ops were, was so difficult that I never, like in life since then, like, we've had difficulties building the firm, whatever, but like they never got like a rise out of me that could compare to, you know, what I'd already been through.
Starting point is 01:01:09 So it's almost like I feel like it's almost, like I know guys, my friend Oliver Stone was in Vietnam. And like you could tell everything about him was, I'm not in Vietnam anymore. So much of his life is defined by not being in Namf. And like I do feel like, I don't want to compare it to war because people always criticize me for my war metaphors. But it's kind of like that feeling where it's like, okay, I've been. been through that. I'm just looking at the world differently now. And I bet it. And like, I'm sure
Starting point is 01:01:41 you had some sense of like, all right, I've accomplished something. Like, I feel good. Maybe I'm playing with house money a little bit with everything else. Yeah, it's a little house money. And then it's a little like, all you can do is deal with the thing that it is. You can't stop it from having happened. It happens. And now you have to deal with it. Were there any other sort of wisdom accelerator? So you have these formative experiences, right? You got three kids and three years or whatever. and you're talking by the time you're 25, and then you're trying to build the startup and everything you face kind of like
Starting point is 01:02:09 the back against the wall moments. Were there any other formative things? Like, you know, for example, in my life, I went to like a Tony Robbins seminar. It's like, you know, I sort of got five years of wisdom in a weekend type of thing. Yeah, yeah, no, he's very good at, like, dealing with your own psychology.
Starting point is 01:02:24 Yeah, or you spend the summer doing something or you read a book at the right time or you get the right message at the right time and you have a moment where you just decide, like, from now on X. I guess, like, I'm just curious, was there any, if I just think about like,
Starting point is 01:02:35 formative moments besides the kids and besides LoudCloud, what else would there have been? Okay. So when I was a kid, I was in this relay race. And it was like it was a very big deal for me, you know, like it was whatever the track meet. And we came in second in the relay race. My father wasn't at the race. But we came in second because, and the team that came in first dropped the baton and like didn't pick it up, the guy just ran without the baton, and they gave in first place, and they didn't penalize it. And so I was, you know, my father said, how'd you do in the race? And I was like, well, we came in second, but it wasn't fair. And I was going to explain to him why. And he said, stop right there. He said, life isn't fair. And that shocked me so much at the time,
Starting point is 01:03:25 but it really stuck with me. And it's the single best lesson. that I ever got in my life was life isn't fair. And I see young people wreck themselves so much because they have an expectation that something about life is going to be fair. Like nothing about life is fair. It's not fair where you're born. It's not fair what race you are.
Starting point is 01:03:48 It's not fair. Like what your parents did, it's not fair. Like the job interviews aren't fair. Like nothing, the tests aren't fair. Nothing is fair and laugh. And so the way you're, you succeed is you don't have that expectation. You just deal with it as it is. And I think that everybody who tries to, or who like thinks, well, like, I wasn't treated fairly or this is
Starting point is 01:04:14 infriced. Like, that is devastating. You know, like for sure, I mean, the whole time, you know, when loudclot and the dot com crashed and half our customers went out of business, I never crossed my mind to go, this isn't fair. It was just like, okay, I have to deal with it. And that is, I would say, the single best piece of advice and way of looking at life that you can have is just, it is what it is. And now do what you can do with it being as it is. It was very important. You've referenced a lot of really cool stuff. The Haiti story, I've heard you talk about history a lot. Outside of work, work-related stuff, what interests you right now? You know, Sean and I, we like to talk about just like, just fun stuff that you were into. I'm constantly
Starting point is 01:05:06 reading about World War II. I like that. What about you? Is there anything that you're kind of like being obsessed about? Yeah, so I do have this, I'll give a plug for it. So I have this charity that I created with my wife called the Paid and Fall Foundation, which basically, you know, was kind of this idea on a whim, but we give pensions to the old hip-hop guys. So, you know, they got $100,000 a year. And then we have this award show for them, you know, where we name them Grandmasters and so forth. And, you know, that's the first winners were Rakim and Scarface. And then, you know, we had Grand Master Kaz and Chante and Kumode and so forth. And then Grand Puba and Colji Rap. And this year, you know, we added.
Starting point is 01:05:54 this thing, the Quincy Jones Award to the guys who got sample the most, and we gave it to George Clinton. And the event was so, I'm still thinking about it. It was so amazing because, so George Clinton knows all the words to follow the leader. And so he's on stage, and Quincy John says, can you rap, and he's rap, follow the leader. And Rakim came out and wrapped it with him. So it got George Clinton and Rakim. And then Dr. Dre bought a table to the event. And he, like, couldn't help himself. He goes up on stage just to say, look, I have no career without George Clinton. And it was just so amazing to have, like, all these guys that were so important, that influenced so many people, just being that appreciative of each other was, I was like, you know, and it's kind of,
Starting point is 01:06:44 and, you know, hip-hop, of course, is so competitive, and, you know, they're always going at each other and so forth, but for them to be at that point where they could just go, man, you guys meant so much to me. And that kind of thing was, it was just very special. That's so cool. Yeah. That idea of pensions for the OGs is so great. Did that just come on a whim? Or you're just at lunch one day and you're like, why don't they, you know, how does that idea?
Starting point is 01:07:15 Because that one liner gives you the clarity, right? It gives you the clarity of where to go. So I was listening to the H-To-The Izzo, Jay-Z son, where he says, I'm overcharging for what they did to the cold crush. And it got with him, it's like, who was the cold crush? And it turns out, right, it's Grandmaster Kaz. And Grandmaster Kaz wrote Roper's Delight, basically, and they stole it from him.
Starting point is 01:07:40 And they stole it from him so nasty that they didn't change the word. So Big Bank Hancraft, so if I'm the GRA, A-N-D, Rai-N-D-M-A-S-C-E-R, that's Grandmaster Kaz. That's his. He's rapping about his name, not Big Bang. Big Bank Hank is not named Grandmaster. Why is he calling himself Grandmasters?
Starting point is 01:08:00 Because he stole his fucking rhyme. And he never got paid, and he never got credit for it. And everybody in hip-hop knows this. And Grandmaster Kaz, by the way, like, if you meet him, he's a stoke. Like, he's the coolest guy in the room. He dresses amazing. He's, like, super articulate. He can still rap, like crazy today, 66 years old or 65, something like that.
Starting point is 01:08:23 And I was like, well, like, we ought to go back and fix that. And then, you know, Rakim was like on tour at these little clubs and so forth. I was like, that's Rakim. Like, how are people treating them like that? So that was the idea. I was like, we ought to just do it. You know, I'm like getting it set up with the IRS and all that stuff is like extremely complicated. But, yeah, it's been really.
Starting point is 01:08:48 really, I would say, amazing. And just like an unbelievable epilogue. So Cass at the last one tells me, he's like, Ben, I bought a house. I was like, oh, that's amazing, Cass. You've got a house. He's like, no, Ben, it's the first time in my life I haven't lived in the projects. Like Grandmaster Cass, the guy who wrote the first great hip-hop song, has never not lived in the projects. Like, how crazy is that? And now here he is with the house in Pennsylvania here. And he's got berries in his backyard and the whole thing. He's got berries his backyard. It is pretty nuts.
Starting point is 01:09:23 The people who are like invent the shit don't get it. Like for example, Sean and I love UFC. And like we see like the early UFC events. Yeah, yeah. They didn't make anything. Yeah. And they're getting $2,000 to show up. Yeah.
Starting point is 01:09:34 And they still come to like the Legends Awards and they still are talking. And you're like, damn, dude, this guy probably is selling insurance or something like that. Like you like, you know, he probably got made $15,000 that year. No doubt. No doubt. Yeah. This happens in the NBA too. why the culture gets kind of messed up, because the old heads keep criticizing all the new players.
Starting point is 01:09:52 Yeah. And it's like, oh, why are you doing that? And it's like, because they made too much more money. You're going to make $70 million a year. And that guy didn't make seven in his whole career. And he's like, I'm better than that guy. And that guy, you know, so this resentment. And then they get on and then they're the guys doing the halftime shows. And it's bad for the product, right? Like, it's bad for the lineage, right? Because everything is a creative lineage, like, on top of what was before, right? So it's really cool to kind of almost like, economic fix the, you know, or try to improve that ecosystem because it's like the whole thing. It's kind of like, you know, it's funny.
Starting point is 01:10:25 It's also kind of this thought I have about capitalism, which is capitalism is definitely the system that lifted the world out of poverty and like kind of created the modern while we live in. You know, it's incredibly powerful. But right, over time, it does get corrupted and so forth. And even if it wasn't corrupted, it's not perfect. and like certain things happen like, oh, you create a musical art form and are the guys who actually made it happen
Starting point is 01:10:54 and it becomes the biggest musical art form in the world and you never got paid. Like, capitalism ship work like that, but it's just kind of the way it works, right? Like, and it's nobody's fault. And so, like, if you can go back and say, well, we'll just correct those things. I think that, I think you are so cool.
Starting point is 01:11:11 Like, you're, on one hand, you're like a pretty, like, hard-hitting capitalists where you're getting after it. You're talking about making really tough decisions of having to fire people, whatever, but then you're also like, but also we can we could do good by doing all this other stuff. And I think that like particularly in tech, I don't think that people's interests are particularly that wide. Yeah. Well, I think people get very into tech. Yeah, like tech is so deep and vast that like people can get stuck in it for sure.
Starting point is 01:11:35 Yeah. Well, Ben, we thank you for coming on, man. I know you got a lot of things going on, but this is a lot of fun. I appreciate it. Yeah, no, it's a good time. Thanks, guys. Definitely. All right. Appreciate you. That's it. That's the pod.
Starting point is 01:11:48 I feel like I can rule the world. I know I could be what I want to. Days off. On a road, let's travel, never looking back. Hey, let's take a quick break. I want to tell you about a podcast that you could check out. It is called The Science of Scaling by Mark Roberge. He was the founding Ciro of HubSpot. And he's a guest lecturer at Harvard Business School. The guy's smart. And he sits down every week with different sales leaders from cool companies like Clavio and Vanta and Open AI. And he's asking about their strategy. strategies, their tactics, and how they're growing their companies as head of sales or chief
Starting point is 01:12:21 revenue officer. If you're looking to scale a company up, if you're a CRO or a head of sales, just looking to level up in your career, I think a podcast like this could be great for you. Listen to the science of scaling wherever you get your podcast.

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