My First Million - When everything works, you learn the wrong lessons
Episode Date: January 15, 2026Get our Resource Vault - a curated collection of pro-level business resources: https://clickhubspot.com/ebh Episode 785: Shaan Puri ( https://x.com/ShaanVP ) talks to Nick Huber ( https://x....com/sweatystartup ) about the biggest bet he ever made and the mistakes he learned the hard way. Email Nick@SweatyStartup.com to get hooked up with a pre-vetted salesperson, finance person or executive assistant. Show Notes: (0:00) Intro (3:24) Breaking down Nick's portfolio (8:49) The deal structure and terms (11:20) Fail: Buying a domain for $400K, killing out traffic (12:24) Fail Elon bought twitter + I invited competition (16:49) new owner syndrome (18:43) How to hire overseas talent (10-min masterclass) (27:18) Pieter Thiel's Stanford class (30:17) Suli's brutal advice (34:23) Holdcos is overrated (36:04) The tortoise always wins (38:52) one big thing (47:25) Roofing (51:07) Self-storage — Links: • Somewhere - https://somewhere.com/ — Check Out Shaan's Stuff: • Shaan's weekly email - https://www.shaanpuri.com • Visit https://www.somewhere.com/mfm to hire worldwide talent like Shaan and get $500 off for being an MFM listener. Hire developers, assistants, marketing pros, sales teams and more for 80% less than US equivalents. • Mercury - Need a bank for your company? Go check out Mercury (mercury.com). Shaan uses it for all of his companies! Mercury is a financial technology company, not an FDIC-insured bank. Banking services provided by Choice Financial Group, Column, N.A., and Evolve Bank & Trust, Members FDIC — Check Out Sam's Stuff: • Hampton - https://www.joinhampton.com/ • Ideation Bootcamp - https://www.ideationbootcamp.co/ • Copy That - https://copythat.com • Hampton Wealth Survey - https://joinhampton.com/wealth • Sam’s List - http://samslist.co/ My First Million is a HubSpot Original Podcast // Brought to you by HubSpot Media // Production by Arie Desormeaux // Editing by Ezra Bakker Trupiano /
Transcript
Discussion (0)
All right, look, on YouTube, everybody talks about how they're crushing it.
Every business podcast, every business influencers,
talking about how great everything is going.
But on today's podcast, my buddy Nick is coming on.
And he's doing the opposite.
He's talking about a bunch of the big mistakes he's made.
He's eating humble pie publicly on the podcast today
and talking about some of the things he's learned from it.
So I want you to tune into this episode.
He's talking about how he made the biggest acquisition of his life when he bought
somewhere.com, how he might have screwed up certain things
and how he's trying to recover from those.
It's another side to Nick.
If you know, Nick, he's a popular guy online,
but you don't always get to see the humble side.
And so I think it's a great episode with Nick.
Enjoy.
I feel like I can rule the world.
I know I could be what I want to.
I put my all in it like no days off on a road.
All right, what's up?
We got Nick Huber here, friend of the pod.
Nick, what's up, man?
Sean, thanks for having me.
It's been a long time.
Dude, you wrote something.
So we have every guest do a little prep doc of like,
hey, what are some things on your mind, stories, ideas that you want to share?
And you wrote one that I think is very interesting to people who have been following Nick Huber.
So you built up this personality online of being confident, borderline cocky.
You know, you have strong opinions.
You are not afraid to piss some people off.
And you said this in the document.
You said, I have been humbled off my cocky attitude in my 30s.
Is this a, do we have a heel turn?
What's the, a face turn like in wrestling?
where the bad guy becomes good? What's going on? Yeah, man. I think the last five years in business,
I mean, five years ago, you guys had me on the pot. I felt like I knew everything, man. And I think
it was that irrational confidence early in my career that I wouldn't trade for anything because I think
it led to a lot of success and me putting myself out there. But yeah, man, like, you just realize
that business is hard. Business is really hard. So it's not the same as it was, 2004, 2005,
or not the same as 2022, 2002, 2003 for any entrepreneur I know. So give me an example of,
what Nick was thinking then
versus Nick thinking now because
there's this great phrase,
everyone's a genius in a bull market.
I think part of what you're going to talk about
is like back in 2020,
2020, 2021, 2019,
during that era,
it felt like you could do no wrong.
But like,
Nick back then,
he was thinking X,
Y, Z about himself or the world,
and now what is Nick thinking?
I thought business was easy.
I thought building executive teams was easy.
I thought customers just came.
I thought I could do no wrong
because I had this personal brand,
started all these,
companies, started 10 plus companies over a three-year period.
Might as touch.
Four of them have been shut down.
So, yeah, it's not all roses.
It's not all roses.
But you are, you know, I guess older and wiser now.
And it's sure something shut down, but other things you've sort of doubled down on and
have started to work.
What do you think caused that?
Was it just market kicking your ass a little bit in certain areas that sort of made you
reassess?
Were you wrong about a specific thing?
I thought with a personal brand that's strong enough.
you could get into an agency business of any kind and go to the moon, whether or not you do a
couple things right, couple things wrong, whatever. And then, yeah, the algorithm changed. Like,
the business got a little harder. People started really watching how they're spending money.
So I just think it's harder now than it was, man. Like, I know a lot of people who are making less
money now than they were three years ago. Right, right. Okay. I want to jump around into some of your
new ideas, so things you're feeling, thinking right now. So, you know, you mentioned being sort of humbled.
mentioned your portfolio going from, how many companies did you have kind of like at your peak?
And how many do you have now?
11. Yeah, I started 11 companies from, you know, 2016 was my first.
You were like, I'm going to do an SEO company. I got a storage company. I got a,
what else did you have? You had a bunch of others. Yeah, I had a, a paper click marketing company
called AdRino. I had a sales consulting company called Hubermeth. I had a business brokerage.
I had, you know, on and on and on. So I went on a phase where I was like, I can't, I'm, I got the
hot hand. My audience is super powerful.
Like, let's scale up some companies.
Do you remember at your peak what the group revenue or of the companies you owned,
the majority of, group revenue or cash flow was at the peak?
Because it was working for a little while, right?
Yeah, well, group cash flow right now is actually way higher than it was,
but it's only because of like a three-headed monster of the companies that rose at the top.
So it's kind of like a power law thing, right?
But of the six bottom ones, I mean, we were up to half million dollars.
month, maybe of total revenue.
Yeah.
Shut down four and two of them are, you know, treading water right now.
Right.
And so I think the most interesting lesson, because I've got to see it from the inside,
I don't know how much of this you've shared, but we were both partners in a company
called Somewhere.
Actually, at the time, it was called Shepard.
And people don't know the backstory here.
So the backstory is Marshall, who's the founder, who was the founder of the company,
owned the majority of the company.
Then me and Nick both had a good chunk.
but in the minority.
And Marshall calls and he says,
hey, I got an acquisition offer.
I think I'm going to take it.
And I was like, oh, wow,
talk me through it.
What is it?
And he tells us that Andrew Wilkinson,
our buddy,
other friend of the pod,
he made an offer to buy the company
for $52 million.
And this was great.
You know,
this is a company
that Marshall bootstrapped
and raised any money.
So, you know,
potentially big eggs,
but it was a stock-based deal.
And, you know,
Marshall was going to take it.
And Marshall had worked for Andrew
when he was young.
He had a lot of respect for Andrew.
So I think there was like part of it was like this like almost like full circle validation moment.
But personally, I think every entrepreneur can have that where it's like, wow, Facebook wants to buy my company.
This is unbelievable.
And then there's the financial component to it.
And on the phone, I was like, well, let me give you my opinion.
And I realized very quickly, I was like, oh, he's actually already decided.
This was a let me, I just wanted to let you know, disguised as a what do you think call.
But, you know, I'm a very opinionated guy.
So not to be deterred.
I was like, hey, listen, like, you know, we're growing really fast.
I like our stock.
Why would we trade our stock for other person's stock?
Like we should just keep our stock.
It's growing, it's a small company.
So by nature, it's going to grow much faster than these larger companies.
And, you know, that stock might not be that liquid.
Are you sure this deal you want to do?
Then I call Nick.
And I'm like, Nick, what do you think?
I had this opinion.
You were very similar.
And we had this idea of like, if he's going to do, if he wants to sell, maybe we could buy it.
And originally that was some of the idea.
And I said, oh, look, my life will get too crazy and complicated.
I don't want to do this.
But you were like, I'm going to do it.
And so walk, that's where the story begins.
Walk me through what happened.
First of all, was that your.
same history. Did I mess anything up there?
Yeah, it was a $47 million
valuation. The company was three years old
and growing really fast, about 150 employees.
I was a customer and
then became an investor and had started to build
worldwide teams. But yeah, here we are. Marshall calls
me, hey, Andrew, Andrew wants to make
an offer to buy the company.
I realized, hey, I don't want to sell any of this company.
If anything, I want more of this business, and this was peak,
this was also just peak
Nick Huber, you know,
not humble Nick Huber of thinking
I can do anything and I can't go wrong.
And by the way, we had just tripled the business that year.
So it wasn't like we had any reason to not have confidence.
Like the business had just tripled in cash flow.
And so like that was good.
Yeah.
Hey, I got something pretty cool to share with you guys.
So if you're like me, you listen to podcasts or YouTube videos, you like to take notes, you're
here to learn.
And that's a lot of effort.
Sometimes you're on the go and you can't do it.
And so the folks at HubSpot who are sponsoring the podcast have done something
pretty cool for you.
They have created the MFF.
FM Vault. It's a place to go find notes and resources that they pull from the different
episodes that we do. So if we have a guest on that shares their five point framework, they
write down those five points with the examples that the guest gave and they put the notes there
for you. So if you want to access the vault, it's totally free. All you got to do is click
the link in the description below and you can access all the notes and the stuff in the vault.
We're going to keep adding to this trying to make it better over time. Thank you to HubSpot.
this is a very cool way for them to sponsor the podcast,
but instead of telling you to go buy their stuff,
they're actually giving you something instead.
Okay, carry on.
So you decide, I tell you, hey, I think I'm probably not going to do it,
but you're like, I'm going to do this anyways.
Yeah, I say, you know, Marshall, actually,
I want to be the one to buy your company.
You shouldn't sell to Andrew.
You should sell to me.
And his initial reaction is like, you and what money?
Yeah.
He had a lot of questions.
His jaw almost hit the floor.
He's like, Nick, this is insane.
Like, you kidding me?
like this is life-changing money.
You sell 51- it was a 51-percent deal because he still needed.
Remember, he still needed me and you in because we were sending a lot of business
and he still wanted Marshall to have some skin in the game.
And yeah, man, the next three-month period, I sold Marshall on the fact that I could raise
$20 million.
I negotiated a seller note for a chunk of it.
Had to get very creative with how I structured this deal because I realized real quick
that it's not the same as real estate and how much skin I can get in the game.
So let's talk through this because a lot of people will give high-level numbers.
valuation, sale price, but terms is where, like anybody who's done deals knows, like structure
and terms matter a ton in how a deal gets done, an all-stock deal, all-cash deal, up front,
earn-out, contingency base, seller finance, that, you know, there's a big array of different
ways that deal can go down. So can you just give us the simple version of like, what was the deal?
Yeah, so it was originally a $47 million offer from Andrew, but the business kept growing over
the next six months that we kind of got this deal done. It became a $52 million purchase
acquisition price. And let me be clear that Andrew, it was early on it, kind of felt like me and Andrew
negotiating against each other. Holy shit, I'm negotiating against a Titan. This guy's bought 40 companies.
You've bought zero. Yeah. Publicly traded business, you know, billionaire on paper for a while.
I'm a great friend of ours. And then Andrew kind of just thought about some AI risk. He saw maybe some
headwinds and he said, you know what, Nick, like, maybe we'll do this together. It was kind of a
conversation throughout. It wasn't as if we're, have any animosity between each other. But yeah,
I was going to raise $20 million to buy about 40% of the company from Marshall.
I realize that if I go out and raise $20 million to buy this company,
I'm only entitled to a 20% carry on top once everybody gets their money back.
Right.
So the structure is you go to investors.
Investors give you $20 million.
Your deal with them is I get a 20% carry or profit share of that.
So like, you know, you're only owning.
So the $20 million buys you, what percentage of the company?
So we're doing the whole numbers.
It's 39.25 for like 20 and change.
But let's say 40%, 20 million dollars.
I would need to get them all made whole, their money back, plus a hurdle, to then get an 8% upside, which is 20% of 40 million.
So my ownership stock would go from about 12% to about 20%.
I'd have to raise 20 million bucks.
I'd put my name on the line.
I would take all this risk, do all this work.
Very quickly, I realized, like, I can't do this deal.
Like, it would be foolish for me to do this.
So I went back to Marshall and said, hey, I need to buy more of the company.
And this is where we kind of got creative.
And I carved out an 18% seller note directly from Marshall to me.
And a seller note is basically the seller saying, I will lend you, essentially, the money to pay me.
And you're going to pay me every year or every quarter, whatever you guys decided this.
So what was that?
That was 18 million?
What did you say?
That was about $9 million for 18% of the company.
All right.
So you're all in, you raise 20 million from investors, you get 9 million, 9.5 million from Marshall.
So you're in $29 million.
And now you're in charge.
And you've got peak energy.
And I'm talking to you.
And we both are like, dude, we've had so many ideas of how we could share in this business, you know, from X to Y.
This is going to be great.
And then what happens?
Three things changed drastically.
Number one, we changed the name from support shop.
I'd set over too many people's shoulders watching them spell Shepard incorrectly.
Smart people to know that, holy cow, we cannot grow a big company with this name.
So we bought Somewhere.com for $400,000 shortly after closing.
Change the name from supportshepard.com to Somewhere.com.
Our SEO, our search engine optimization, and our brand recognition vanished overnight.
In that one fell swoop, we lost 300 leads a month of about 1,000 leads that we had.
So you lose a third of your traffic on your brilliant,
name change. Okay, next. Yeah, let me look at my notes. So number two, Elon bought Twitter.
Elon bought Twitter and started drastically messing with the algorithm quickly. And it went from me being
able to tweet about hiring somebody in the Philippines for $5 an hour and send, you know,
3,000 website visits and 200, 300, 400 leads to the company to virtually nothing.
Right. So my ability to send business to the company with my personal brand,
vanished.
Okay.
The third thing is, I wasn't the only one to think international hiring was a beautiful
business.
And many, many competitors started over the next six months to a year.
And you guys were pretty loud about the acquisition, which also invites competition,
right?
You tried telling me over the years, by the way.
I tried telling you this.
But, like, you know, everybody wanted to pound their chest.
Natural, honestly.
Like, and I get it.
There's actually an upside to it, too, right?
I think the month we announced that, to be fair, the month, the two,
two months after we announced the acquisition, it was actually peak growth because a lot of people
went and checked it out and realized, like, wow, there's a reason why all these people use this
service. There's a reason why there's a high repeat rate of this service is probably pretty good.
So it did initially cause a burst, but it also created, you know, it emboldened the existing
competitors to go harder and it created, you know, 10 new competitors, let's say.
Yep. And then the economy started a shift. Like, interest rates went up. A general, like, silent
recession happened in a lot of different industries. Right. And our customer base
our customer base was not super well-funded AI companies or something like that
where, you know, spending was, they're just spending, you know, sloshing money around.
Like, we help real businesses.
So it'd be whether it's, you know, small business, agency owners who own 100% of the business
and the cash flow matters to them.
It's e-commerce businesses where you're already on tight margins and that's why
you leverage global talent because it improves your margins, but you might just stop hiring
altogether, right?
Like you might just actually shrink your workforce.
Tariffs are coming.
You don't know what's going to happen with that.
So you shrink your workforce.
We would serve tech companies that were more responsible with their cash.
And so, like, all these business owners that are great customers to have in a big part of our audience,
they are obviously cost sensitive because they live in the real world.
They're not VC subsidized with, you know, $50 million rounds where you can just aggressively go higher
and spend against macroeconomic headwinds.
Yeah, e-com headwinds, home service headwinds, construction headwinds, real estate headwinds,
means less people are hiring, less people are growing their teams.
and I made a lot of bold, quick executive changes inside of somewhere when I acquired it.
The company had grown very quickly. It was doing 95% of its hiring in the Philippines,
executive assistance. We started to invest in Latin America. We started to invest in South Africa,
finance talent in Egypt, building executive teams in South Africa, performance marketers,
you know, high-skilled, you know, actually had a structure and build a company from the ground up
internationally. It's an important part. I'm making fun of some of the fun decisions because
because there is a happy ending.
It all works out.
The company's back.
It's growing well, all that good stuff.
So then it's fun to laugh about mistakes.
It's not so fun when, if things go poorly,
you don't, you don't laugh about the mistakes as much.
You cry about them.
Yeah, we're making it sound like we're going to end this in bankrupt.
No, no.
I guess the spoiler here,
give the spoiler, then we'll kind of keep going on the mistakes.
You know, over the last four months,
if you compare it to before acquisition,
those four months I was negotiating the deal,
we're up about 60% from a revenue perspective.
And over last year, it's 28%.
So I'm still behind my pro forma of what I hope to do with the company when I bought it,
but revenue is growing very healthily.
And our team is awesome.
So I think we're doing a phenomenal job of finding people all over the world.
I've learned a ton about World Ride Recruiting.
I want to give some people some tips to how to do this themselves, like what to look for?
But yeah, it's been a lot of changes.
So the reason I wanted to share this is because 99% of people talking about their
experience as buying and running businesses, the selection effect is the people who are failing,
shut up, and the people who are succeeding, get real loud.
And I think what's cool about you is that you, you can give it and you can take it.
And so, like, you are, you are bold and you say what you mean, you say what you feel,
you're not, you're not afraid to be wrong.
And if you're wrong, you say I was wrong.
And I really love that about you.
I really respect that about you.
I think that's actually quite rare.
And in this case, like, you know, you're basically saying, hey, I went and did this deal.
And then, like, here's a bunch of things that immediately I did wrong or went wrong for me.
And I had to, like, you know, figure out how to do better.
and I think that's actually quite admirable.
The second part of it is there was,
there's something that in sports they call a new owner,
sort of new owner syndrome,
which is anytime a sports owner buys a team,
they immediately start changing everything.
And they're like, oh, I can do no wrong.
I know how to fix this.
I'm going to do all these great things in year one.
And one of the things that I think is actually pretty interesting here is,
even though we run this global talent company
and we were finding talent all over the globe,
we were mostly finding kind of junior and mid-level talent.
So like, you know, whether it's assistance, executive assistants,
was like a big, you know, a huge part of our business, sales folks, you know, whatever.
There's folks like that.
But C-suite folks, we would typically assume are, well, that's who I want to use, you know,
different local hires, either, you know, in the same office as me or just American hires.
Expensive, big pay packages, you know, got a lot of pedigree with companies I recognize,
you know, whatever.
And so we did that.
You know, we hired a bunch of executives.
and that was, I think, made total sense on paper.
And I think one of the cool things that you figured out that I didn't see going into this
was since then you have actually rebuilt not just the junior and mid-level, but actually
the executive team with executive talent elsewhere.
And I kind of took that and I was like, oh, I should do that in my businesses because
that's actually like an even bigger hack.
Because you were like, dude, I'm finding, here's this person in South Africa.
They've got an MBA.
They speak perfect English.
They've worked for international companies and, you know, American companies that do work
work internationally for, you know, 12 years, they've been a financial control controlling these
budgets and you can hire that person at this price. That's incredible. You know, you're saving,
you know, huge amounts of money on really great talent and really hungry, low maintenance,
hardworking, hardworking talent all around the globe. And so that was, I thought,
one of the bigger surprises to me and like things we got wrong that we kind of corrected. And I don't
know if you want to say a quick thing about that. Yeah, I have six Americans out of
160 employees.
Ari Kosseg, another company in my portfolio that's growing really fast, 130 employees,
seven Americans, bolt storage, six Americans out of 60 employees.
And they're all in sales and account management.
Because I just can't replicate the Americans' ability to close deals, high-ticket deals.
Now, we're close with a couple South Africans, but a COO at R.A. Kosteig, Johannesburg, South Africa,
head of performance marketing in Bogota, Columbia, you know, head of finance.
consultant who got me through SOC2 compliance.
We got a certificate this week in Cape Town, South Africa.
So I used to think like, okay, I need repeatable tasks, and I need to outsource those
to the Philippines, South Africa, Columbia, whatever.
Now I'm realizing that the people who can run my company can do it better and cheaper
internationally.
And I don't want this to be a somewhere plug, but you were like, dude, I could tell you
how to do this without somewhere.
I was like, oh, that's like an anti-ad.
So great, you can do somewhere.
but here's how you do it without us.
So how do you do it without us?
So we get 60,000 applicants a month.
Half of those are from LinkedIn
and Indeed and Monster promoted job postings.
I'm going to tell you exactly how we do it.
The other half are from referrals
and ads that we run out on the open market
for people that already have jobs.
But yeah, if you want to make your own hire,
go on LinkedIn, post a job.
I'd recommend Colombia, Brazil, South Africa, and the Philippines.
Those are the four hottest places to hire in the country.
If you're looking for finance,
there's Egypt, you know, engineers, Eastern Europe and some other countries.
But go on there and promote the job on LinkedIn with $100 a day and run it for five days.
Post the job in those countries on LinkedIn, promote it with $100 a day, run it for five days.
So you're in, what, for maybe $2,000, you're going to get 1,000 applicants.
All right, but that's too many.
How do I filter?
Yeah.
So we have figured out, and I'm going to pass this on to you, is that of our 60,000 applicants every single month,
85% of them can't type 35 words per minute.
And if we're talking about remote work in any role,
from engineering to marketing to graphic design,
to admin, to sales, to executive leadership...
Your easiest immediate filter is typing speed English test, basically.
Yeah, we're getting that down to 5,000 people a month that are coming in the door.
You wipe out whatever, 80% of people right away, great.
What's the next easiest heuristic to find great talent?
We're going to send them a request for a one-minute video.
where they film themselves, introducing themselves for one minute,
80% of people are just not willing to do the work.
They're not that serious about looking for a job.
Right.
So the other 20% you left with maybe 1,000, this is our talent pool.
You know, you with your job post that you got a thousand applicants,
you're left with maybe 30 or 40 people that can type over 35 words per minute
and have sent you the video.
You watch the videos.
You look at the professional maturity.
You look at how they communicate, which is a big part of the job.
And you pick your favorite five to hire.
and then I love assessments.
If they're coming into a sales role,
I love sending them five calls
from my sales team and saying,
hey, break these down,
record a three-minute video
on how you would,
you know, missed opportunities
or how they would improve.
And that's, you know,
then you're going to be left
with three or four
really right candidates and hire them.
Right.
Task-based test over interview is huge.
We do that in all of our stuff.
I didn't even mention the interview, I guess.
Well, I don't even get to an interview at this stage.
This is how we do it when I do this with
with Ben and our companies,
and part of it is actually useful for you.
So when you sit down and you say,
all right,
if I was going to give somebody a test
that they could do in something like 60 to 90 minutes,
what would most closely simulate
the type of stuff I want to see them be able to do?
So now you get clarity on,
what am I actually looking for?
Which most people, when they go into interviews,
they don't actually even know what they're looking for.
That's like sort of the dirty secret,
why you make a lot of bad hires.
So once you do that, you get clarity,
then they actually show you.
And now you're not saying like,
hey, you talk to this person.
How'd you like him?
I liked him so nice.
It's like, no, no, no, no.
We have an objective way to just say,
here's what one person produced,
here's what the other person produced.
And we start with production,
because that's what we're going to want in the end is production.
And we will often, I don't know if you do this,
but we will often just pay to like,
hey, I'll pay you for the hour of time, two hours of time,
whatever it is.
Like, this is a paid task trial
because you're actually saving me money
and time of interviewing and making a false hire
because I liked you,
when we had a nice chat,
but you actually weren't good at doing the thing.
Yep, exactly. I want to give some people advice on where to go as well, because I've learned a ton
about what cities and what countries are hot spots for what type of talent.
Cairo, Egypt is the cheapest city in the world, and you can find people who can work
magic and Microsoft Excel and Power BI from a finance data analyst perspective.
Columbia and Brazil are unbelievable for operations. They're on your same time zone.
Just every single role, if they don't need perfect English, if they're not a sales role,
South America is amazing.
South Africa is a sales and finance hub.
There's 30,000 South Africans that get on a plane and go to America every single year to do audit and tax work for big four consulting firms.
They go back to South African.
You can hire them for three grand a month to be a controller at your small business.
So yeah, there's unbelievable areas.
I love Sri Lanka as well for almost all roles.
Philippines, obviously there's 30 million Filipinos working for American companies today.
It's just deeply ingrained in their culture.
So to get people an example of the assessment real quick, I just pulled one up.
So this is what I use to find my assistant.
So I basically gave this out and I said, I said, I want you to do the task and I want you to record a loom video explaining what you did as you do each task, which tells me their thought process shows me how they work and not just like the end product.
And I also get to hear them communicate and if they're like an easy person to communicate with.
So my assistant task, I said, pretend you're booking a vacation from L.A. to Paris for my wife and I.
Our ideal dates are this, but we're flexible on those by a day or two.
here's our preferences.
Send me a couple options.
The lowest cost option,
the best option that balances convenience and cost,
and maybe the most luxurious option,
more expensive, but whatever.
I want to see them put together
kind of a menu of options
because that's typically how I work with my assistant.
It's like, you get me to 90%,
and then I pick and choose what I want.
Another one, I said,
here's a voice note.
I put a voice note on SoundCloud.
I said, of me dictating while driving,
draft these two emails based on what I mentioned.
And in that voice note, I'm like,
hey, oh, I promised so-and-so,
I would introduce them to so-and-so.
you know, I met them at lunch, blah, blah, blah,
and then I try to see if they can just quickly grok,
like basically, can I write a fuzzy address on an envelope
and will it still get there, right?
Because I'm not going to get perfect instructions most of the time,
so how do they deal with imperfect instructions?
I'll have them do simple things like,
hey, I've just moved from Texas to Wyoming,
and I don't have, I don't have changed my driver's license.
Can you figure out how I need to get, like, like DMV work?
Like, how would I get a new license?
Could you do it all the way?
And if not, what steps do you need me to do?
And then, like, make a birthday card in Ken?
for my daughter's birthday.
I want to see, like, do they have, like, basic design and event organization skills?
And the last one was, like, research.
So it's like, hey, I'm looking for influencers for this new fitness product that I have.
Find me 10 fitness influences that fit this criteria.
Let me just see if they're able to, like, quickly do data collection and research
and be able to provide something useful to me.
And so, like, those are examples of what tasks I put out there.
I put in a, that's a one-page Google Doc.
And they send me basically a loom video of them doing each task.
And that's how I quickly filtered through, you know, 50 people.
Like somewhere basically, it's like, hey, here's 50 people.
Here's the four we like best.
I gave them the assessment.
I didn't like the first four.
Then they gave me another batch of four,
and immediately there was someone who was great.
Yeah, they shine.
The person who's competent will shine to the top of the crowd
without any work on your end.
It's a beautiful thing.
You were basically saying, like, you know,
you find all these different talent.
So people can go find it themselves.
If they wanted to find it through somewhere,
like what is the simple way to do that?
I mean, we, we,
we prepared kind of like a special thing for your audience.
Do you want to talk about that now?
Or you just want to talk about like generally how the company works?
Yeah.
What is it?
What do you have?
Yeah.
I, in advance of this episode,
I personally vetted and interviewed 10 salespeople in South Africa.
Okay.
Ten finance folks in Egypt, Latam and South Africa.
And 10 executive assistants in Sri Lanka,
Latam and South Africa.
Gotcha.
So you did a personal vet shortlist for each of us.
Yeah, I watched their videos.
I analyzed their resumes.
What do you want people to email you or how do people get access to that?
Yeah.
So if they email me, Nick at sweaty startup.com, I can hook them up with some of these profiles,
let them see them and hopefully help them grow their team.
That's cool.
I'm curious, man, you are always meeting interesting people, partly due to having a presence
on Twitter, partly just, you know, you have like one foot in the sweaty startup world,
one foot in the tech world, online media world.
I'm just curious.
Like, who have you met recently that kind of either inspired you or like, you know, broke your
frame in some way or somebody who you think is doing cool stuff. I have one person in mind who's
building a pest control like monster of a company. I don't want to out him. It's just incredible to me.
You know this. You've actually taught me a lot of this stuff is that they find one thing that really
works inside their company and they just run the same play for five or 10 years to grow a monster
business. Hammer it. I didn't think that business worked that way that you could do one thing really
well and everything else, you know, you're not hiring internationally. You're not doing the latest software.
looked at AI. You're not answering the phone past
5.01 p.m. But you
do this one thing well, and
you're the $100 million. Right.
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Have you ever seen Peter Thiel taught a class at Stanford and they put the class notes online?
And it's been there for a long time. It's called the Blake Masters notes or something like that.
Did you ever read those? No. What's the main takeaway?
So he's got one, which is he's like, you know, I get a lot of investor pitches. And yeah, I've invested in faith.
I was, you know, the seed investor in Facebook. So you get, if you have some huge winners and you
have a bunch of losers, what do you notice with them? And he's basically, he's like, he's
Like, one of the biggest poker tells with the business is when they have seven revenue streams that actually, they think they come in and puffing their chest being like, look, we've got seven.
And he's like, all they've told me is they don't have one great one.
And same thing with distribution channels.
When I ask them, how are you going to get customers or how do you get customers today?
And if they tell me seven things, all that tells me is they don't have one amazing thing.
He's like all the best companies.
And this is the best companies.
They find one, they basically end up with one distribution channel that really, really works at one revenue stream that really.
really works. And so it's like, you know, for Facebook, for example, the distribution channel that
worked was viral photo tagging on campuses initially and then eventually off campuses. And then the
monetization was ads. And Facebook didn't need to sell stickers and didn't need to do like a thousand
other things that all the other social networks were actually doing. Like M&Ms did a homepage
takeover. And we signed this deal with this movie studio and they're going to do like a cool
campaign with us in partnership. And like Facebook was like self-serve banner.
ads will be the thing, and this will be the growth tactic.
Brad Jacobs, Brad Jacobs with how he grew United Rentals and several of these other companies.
He ran the same plays.
What was his play?
I actually don't know.
I'm sure he had several different plays, but how you make a few billion dollars is like you
find a way to grow, you know, equipment rental business through, is it local ads?
Is it outbound sales?
They had a really good outbound sales team for contractors.
And then boom, that business skyrocketed.
He pulled the same executive team, pulled his main players out of that company.
it went public, put them in the next one, and boom, you know, that's how you grow five
companies in a row, figuring out what companies that play will work for. Right. I've told
this story, I think, before, but it's probably one of my most, like, I don't know, humbling and
insightful moments, you know, like, a hard lesson learned very quickly. A band-aid that got
ripped off for me. So we have a buddy, Sully, who you know. And Sully's like, to me, my business
Yoda. Like, if I got a business problem, I go to Yoda. And he gives me, like, he can't even
really explain. He just sort of, like, he sees through all the noise that I bring him and he just
finds the thing. So my e-commerce business was early on, it was growing. And so I think we were at
maybe $100,000 a month in revenue. So like, you know, like kind of like a million dollar thing.
It was like early on. And how did we get there? We were doing Facebook ads. So he told me, do Facebook
ads and focus on Facebook ads. And I'll
I was like, but what about Google?
He's like, but what about what I just told you?
And I was like, okay, cool.
So Facebook guides is working.
I feel super accomplished.
We've gone from zero to 100K in like three months.
This is awesome.
So I go to him, I'm like, dude, it's working.
I'm thinking now we should do influencers.
And we should do, we should spin up Google because, you know, of course, who doesn't do Google?
But like, I really think influences could work.
Here's this cool influencer idea I have.
And he would just basically just cut me off.
And he was just like, he's like, you want to win, right?
And I was like, cool.
don't say the word influencers until you're at 300,000 a month just off of Facebook.
And I was like, but would it be bad?
So let's like do both.
And he's like, well, here's the thing.
Is there any reason you believe that Facebook can't get you to 300,000?
No.
It's regardless of 100.
Why couldn't get us to 3?
And he's like, and if we couldn't get Facebook to 3, do you think any amount of
influencers is going to save us?
It's like, no.
Like a successful e-com brand should be spending basically $1 million plus per month
than just Facebook ads, right?
Which means you're making more than a million dollars off of Facebook.
Like, that's where you're trying to get to.
That's the goal.
And, like, you kind of have a broken company if you can't really get there.
Like, most e-com companies went off of Facebook ads.
So, like, you should just try to win off of Facebook ads before you go do all this other shit.
And so just, and I was like, I had expected when I was, like, going to get advice from him that he's going to give me these amazing strategies, these, like, new hacks, these brilliant tactics.
And actually, the most useful thing he did for me was just say, don't say the word influencer.
until Facebook is cranking 300,000 a month to your business.
And by the way, we kept it going.
After 300, we did 500.
After 500, we did a million.
It's like, you just keep going off of just those two.
Guess what?
I still don't do influencers.
Like, it's now five years later, we didn't need it, you know?
And I definitely would have distracted myself with what sounds like a good idea.
And it comes back to the Steve Jobs quote, which is focus is not about what you say yes to.
It's about saying no to otherwise great ideas.
One of my companies was making, you know,
spending upwards of $150,000 on paid ads a month.
We realized that, hey, our ROAS is barely breaking even.
We calculated it down to the profit
and realized that that piece of the company
was making us maybe $15,000 to $20,000 a month in profit.
And we were spending tons of executive time and energy
to try to get that to work.
And we looked at our other part of our, you know,
revenue stream and it said referrals.
Referrals coming in the doors,
generating $250,000 of profit per month on maybe $30,000 of referral fees and discounts.
What would happen if for six months, our entire executive team laser focused on growing that
referral number? And do we think that we'd be better off than maybe the last year and a half
we've been trying to get, you know, slam a round peg into a square hole? And I think it's unbelievable.
The job of a CEO sometimes is literally just to tell your team no and to get them focused on what's
already working. Yeah. Yeah, exactly. And not hedge. Like, you know, I would, I would say no,
but then we kind of greenlight this little test. I would say no, but then like two weeks later,
we just do it anyways. What happened to our no? Was that not a real no? And I think there's all
these ways where you can think you're compromising or you're having your cake and eating it too,
but actually you're just spilling your cake on the floor. And it's better to not do that.
All right, let's take a quick break because I've got to tell you a story. Let me tell me about the
first time I tried to run payroll for my team.
I was using a traditional bank, and you know the type.
It's got a janky interface.
It's built like a 2002 tax form, and it was open only during business hours.
And I hit send, and it froze.
They flagged the transaction.
They locked my account.
They put me on hold for 45 minutes, and then they told me I got to visit my local branch.
And that was the day I started looking for a new bank solution.
After asking a few founders what they were using, I found out about Mercury.
And so now my payroll is two clicks.
I can wire money.
I can pay invoices.
I can reimburse the team, all from one clean dashboard.
That's why I use it for all of my companies.
and so do 200,000 other startup founders.
And so if you're looking to level up your banking,
head to mercury.com and apply in minutes.
Mercury is a financial technology company, not a bank.
Banking services are provided through Choice Financial Group,
column N-A and evolve bank and trust members, FDIC.
You said running a holdco is overrated.
I think the trend will die down.
Most rich guys I know are focused on one big business
and built it for a long time.
So holdcoes or these portfolios of businesses like you were doing
was a very, very big idea or popular idea
in our circles and our bubble about five years ago.
And it's not a new idea.
Holdko's been around for a long time.
Give me your updated thoughts on the Holstco.
Man, I think over the last three or four years,
I've been kind of labeled as one of the Holdco guys.
You know, there's several more of us,
but I've had a lot of people reach out.
You know, I got this plan to, you know,
I'm going to buy more companies.
I'm going to do this.
I'm going to do that.
I'm going to grow to five, eight, ten companies
and the synergies and all this stuff.
I think you really got to know your shit
to run more than one company.
And the majority of people that I know
who run more than one company,
they ran just one company for a long time, made it really good, made it really profitable,
learned how to build executive teams, learned how to build compensation plans, learned how to work
the funnel and convert at the highest rate all the way down the funnel. If you don't know those
things and you start going around buying different companies, especially if you use leverage,
borrow money to do it, buy companies, whatever it might be, things can go really wrong,
really quick because unlike real estate, which was my first business, where you get a couple of clients
in and they pay rent every single month, operating companies, man, you can have massive swings in
revenue and profit. So yeah, I think everybody thinks it's cool. Another thing about it is you just
solve freaking problems all the time. Like the biggest problems in each individual company bubble up
and come to you. So yeah, I don't know. When I look at some of the wealthiest people I know,
some of the wealthiest people that you've had on your pod, almost all of them focused on one
thing and made that one thing really big. So I think there's something to do that.
One source of problems rather than 10. All right, another one you have here, consistency is underrated.
You're on the consistency train. What's your take here?
Yeah, I think it's really easy to get excited about something and jump in and be delusionally,
like, focused on one thing for one year, even two years, whether it's business, a certain idea,
your physical health. I know people who are, they're either running a marathon and cutting calories
and super fit and super clean and super healthy, or they're totally falling off the rails and doing
the opposite while they're focused on something else. It's kind of sexy to just jump in and be
totally I'm all obsessed with something. The people who win are like even keel. Maybe they're not
working 70, 80 hours a week. Maybe they work 50 hours every single week for their whole career or even 20,
30, 40, whatever it is. But it's hard. It's hard to stay excited about something for a long time
without getting burnout. But I think it's a superpower. Like if you can be even keeled in all areas of
life, I'm not just talking about business, but mostly business. If you can just keep from gaining weight up
the first time, it can be a lot easier to stay healthy the rest of your life.
You can just stay focused on one business or a certain way that you do things and, you know, get after it.
You can really win.
I know a lot of guys who they're either kicking ass inside their companies or they're like totally checked out and like ignoring the hard decisions.
I think that's.
And they wouldn't have thought they would get there, but how do you get there?
You get there because you, you didn't understand how to have a sustainable burden.
You had a bonfire and then it goes out.
you know, I used to be in college, like, a proud procrastinator.
I would wait until the last minute.
I'd pull an all-nighter.
I'd study.
I'd pass the test.
And I would wear that like a badge of honor.
And it became like a terrible habit and sort of identity to build around.
Was this thing of like, oh, when I turn it on, I have this crazy intensity.
Nobody can work harder than me for that 72 hours.
But then I'm going to crash and I'm going to procrastinate because I know I always have
that in the tank. And it's the sort of tortoise and hair thing where you just realize that the tortoises
win in life. And the tortoises that just keep putting one foot in front of the other, every single day,
they win. And so, like, I've actually far shifted my philosophy where now, when I hear about
somebody who has that same attitude I used to have of the badge of honor of like how hard they go
and how crazy they're working, it's a sign of weakness. It's like, oh, you just don't have systems.
Oh, you don't understand leverage. You don't have good judgment. You don't know where to put your
energy. So you're just putting it everywhere.
Because I used to be that guy.
I slept in the office.
When I was 24 years old, I remember, I slept in the office 224 days out of a year.
I thought that was me grinding.
Actually, it was me highlighting to everyone waving a flag saying, I'm an idiot.
I don't know what to do.
So I'm just here all the time, just manically doing anything I could think of, right?
And now I have a totally different productivity routine, which is basically, I call it the one big thing method.
So every morning, I decide the one thing that matters that I'd get done today.
The one thing I put all my core focus on.
and I give myself two hours to focus on it.
First thing in the morning, no distractions,
don't check stocks, don't check the mail,
don't check Twitter, don't check anything.
And I just focus on that one thing for two hours.
And after I'm done with that one thing,
anything else I do with the day is gravy.
I can go play with my kids.
I can go work out.
I could do a little more work if I wanted to,
but it doesn't matter because what I realized is
the person who wakes up every day,
365 days identifies the proper single thing that matters
and puts full focus on that one thing
for even a two, two and a half hour time time sprint.
they will crush the average person who simply doesn't even identify the one big thing.
Because you do that for three or six, five days, you have a hell of a year.
It's the ability to zoom out.
So many entrepreneurs, they're so focused.
They're so focused. They're so intense.
They're so jammed up in the weeds inside their company.
And look, sometimes you've got to do that.
Like, I've been in the weeds in several of my companies, but the people who can really zoom out, like you're saying, what really matters here?
And you do that for four or five years, six years, 10 years, 20 years?
Right.
Father time, like it's really sexy to build businesses fast and exponential growth.
And you hear about all these stories we read about them.
And it takes over media, especially social media.
Well, you've seen that meme almost at this point.
It's not supposed to be a meme, but it looks like a meme now.
It's like, fastest company to 100 million ARR.
And it's these charts.
And it's like, well, Slack took seven years.
And then it's like, we did it in two weeks.
And there's like the new AI company that's got a straight line up.
And then somebody else comes in and says, we did it in two minutes.
We did it in two seconds.
And so they're all trying to just beat each other to this like sprint to low quality revenue.
And I think it's so funny.
It's like in the big short where he's like, why are they confessing?
And he's like, they're not confessing.
They're bragging.
And it's like I think they think that's a great thing.
And it's like the more impressive chart is the one that looks like Qualtricks.
You know, we had the founder of Qualtricks on it.
He said he has a huge sign in his home office.
It just says tune out the noise, play the long game.
And he was like, dude, for seven years, nobody cared about what we were doing.
We were single-mindedly focused on getting 150 universities to use our thing because we knew that was super important.
If we did that, we had a real business.
And it took us time.
But we just stayed scrappy.
We stayed focused.
And we just did that for years before we ever got any press, any social media, any anything.
And it's like, that's who you don't want to compete against.
It's somebody who can do that because they're building this giant foundation of what they're trying to do.
It doesn't mean go slow.
It just means don't get fooled into thinking.
that you need to sort of quickly sprint and just grab some revenue number out of thin air
as like what success looks like. Success is this sort of durability over time.
There's expectations. People have to realize that the expectations of yourself as an
entrepreneur in your career, they depend on your last six months, your last 12 months,
your last two years. If you've had that hockey stick exponential growth, like think about how
you have to follow that up. And I think some of those entrepreneurs kind of dream of a world where
there's no investors, nobody watching, growing slowly over time, building something sustainable.
Yeah. Okay, you have some other ones here. You said, being a YouTuber is the hardest job in the world.
I think some, like, coal miners might disagree, but go ahead. Well, I think social media is changing.
Like, we can talk about how the X algorithms changed, how it feels to be a content creator is totally different now.
You almost have to be video first. I don't know if you feel this, Sean. Like, if you aren't on YouTube, you are not growing right now.
That's true. I think there's always exceptions, but it's largely true. And I've said this before. Video is the language, the native language of the internet. So it's like going to a country. If you don't speak video, then you are not going to be able to communicate because that's what everybody here speaks is video. Short form, long form, doesn't matter. Yeah, as an entrepreneur, I'm really hesitant to get on that hamster wheel because I see, I see what the life is like of, okay, you got this banger video, your influence grows, got to follow it up the next week. You got to follow it up the next week. You got to follow it up the next week. And you got to be
on. And then we go back to that consistency conversation that we just had,
living that life for 10 years, living that life for 10 years. Like, how would that look?
How would that feel? I think it's a very difficult job. I have a ton of respect for people who do it.
I think it's still worth it. But in my opinion, the value of a personal brand on all things
not video is going down, in my opinion. All right. One more spicy opinion here. This might be the
spices of all. AI is bullshit and unsustainable and will decrease quality.
of life for the 99%. Wow. Say some words about that. This is just like the internet boom where,
you know, 0.1% of the companies will survive whatever happens when the bubble, you know,
changes and we'll go on to change the world of the next 20 years. I'm not doubting the long-term
power of AI. I'm just looking at the money, the hype, the energy that's being poured into it.
I'm spending a lot of time inside of my companies trying to implement AI. We're adding tools.
and I'm just not seeing it, Sean.
Like, AI is unbelievable for, you know, me having a doctor in my pocket
or me doing recipes or my wife, you know, you know,
doing little things.
But man, like, where is the long-term value?
And then when I think about where it's going and I'm seeing my energy bill in Athens, Georgia,
which is not an energy, you know, like an area with an energy crisis,
like some areas of Texas and California, my energy bills went up 60% in the last three years.
They've raised it six times.
Wow.
That's because what?
Data centers being built?
There's still double.
There's 30 data centers that have come online in Georgia in the last four years.
There's still 30 more in the pipeline being built right now that have negotiated unsustainable energy rates with the local municipalities.
Where does it stop before like, okay, the companies are able to put AI in place to replace employees, but the energy costs?
And this is why I think for 1% of people, it could get really ugly or for the rest of the people, it could get really ugly.
Like, what about your ability to run a dishwasher or run an air conditioner?
or run a heater in your house, which all require a massive amount of electricity. That gets more
expensive for almost everybody. You have less money to spend on other things to make quality of life
better. So yeah, hot take, but man, I'm very bearish on AI right now. You said it's bullshit and
unsustainable. B. Also, you said, in the next 20 years, it's going to change everything. So it's not
that you think the long term is, you're saying that something today is overpromised. What is it?
And you're saying, personally, you're getting value, doctor in your pocket, recipes, life,
day-to-day stuff. It's the business use that you're not seeing the...
I've added 15 AI tools across my portfolio. We've canceled 13, 11. Like, there's some that I really
like. The others, I'm just like really, really hard to justify the cost already. And they're
subsidized all the way down the chain. You know, Navidia's selling the chips. They're making the
bank. But, you know, Amazon Cloud Services, they're subsidizing it all the way down to, you know,
the actual company that's VC-backed. That's subsidizing the data usage to try to do the land
grab. So it's going to get more expensive. And I also feel it's kind of like the electric cars and
self-driving with Elon Musk, how he's been promising us for 20 years that self-driving is five years away.
It's going to get harder and harder and harder and harder to continue to improve AI from here and
require exponentially more energy. So I worry about energy mostly. Like if we had nuclear power plants all
the place, like I'd feel much different about AI. Do you have a Tesla? As soon as they make a cyber truck
that doesn't look like a cyber truck, I'm all in. Like I want full self-driving. I know how safe.
it is, I'm not willing to drive a sedan because they're not safe.
Somebody T-built me.
Dude, I bought one.
It is, the self-driving is unbelievable.
It is so good.
Like, I also, before I bought this car, I also thought, like, the narrative was,
Elon's been promising, he hasn't delivered it.
It might be harder than you think.
Maybe you can't even do it without LiDar or whatever.
And then I buy the car, I push the button, and it drives me everywhere flawlessly.
You know, and I'm like, this is here.
This is already working.
This is incredible.
And I think the data backs up the personal experience.
I have written in full self-driving, and it is mind-blowing.
It's mind-blowing.
I want it.
I need it.
But is it going to be widespread?
Are we going to have robo-taxies like San Francisco all over the country?
I still think we're 10 years away from it.
And Elon said it'd be 2012 that we were going to have this happen.
Yeah, yeah.
His timelines have been wrong.
But I think that's less to do now with the tech and more to do with the regulation at this point.
So, which I think is a different question.
You mentioned pest control.
Are there other businesses that you've found interesting or like, you know,
you've been surprised at how well they're doing or a niche that you, you know,
you nerded out about a little bit?
Everybody wants to start a marketplace.
I think maybe I'm five or ten DMs a month of somebody saying they found, you know,
there's a kitchen cleaning, you know, you're going at night and spray down hoods and
clean the inside of a kitchen.
I want to start a marketplace that connects restaurants to these people.
Right.
And then I was doing my roof.
on one of my commercial properties, and our bid came in to do this roof. It's about a 10,000 square foot
warehouse at about 70 grand to do the roof. And I'm like, that seems high. Like, let's do some more
work. And I found out that I can hire a sub for 30 grand worth of labor, and I can buy, you know,
15 grand worth of material. And I can, that's the hard cost to do this job. And these roofing companies
are making the spread. They're making the spread. So they literally don't do any work. They
sell the job, they quote the job, they carry insurance, and then they show up and stand there and
watch and make sure the crew does a really good job and make $20,000 in a two-day job.
By getting a sub and actually selling the job, putting their name on it, billing the customer,
collecting the money, pay the sub and move on. So is that sexy and exciting? No, but are there
roofers running around every town in America making five, 10 grand a day? Yes.
Dude, I'll give you a fun example. So at my daughter's school, I've gotten to know some of the other parents
It's like, oh, cool, what do you do?
One of the guys, he does, and I'm so lack of handy that I don't even really know these terms, but he does like framing.
Framing, I think is like you put up the wood, but you don't like, you kind of build part of it or whatever.
You frame the building that you're going.
I was like, cool, so how's it going?
You know, where's the project?
Have I seen it?
You know, what do you do?
He's like, oh, I do hotels.
Have you, is it one I've stayed in here?
He's like, well, I do all my work in Alaska.
And I was like, Alaska.
And he's basically like, again, work smarter, not harder.
you know, his take was basically, look,
I can be the thousandth best framer
in California right now
coming in as a new guy to the space
who doesn't have 20 years of referral relationships
with all the other contractors
and try to scrape and claw
do business with expensive labor here in California
and have to be, you know,
competed down to the bare margin
because they can bid it out to 30 guys
and whoever comes up with the lower price option
is going to win.
He's like, but if I go to Alaska,
it turns out they just don't really have
any very, very many framers.
It's easier for me to get on a flight once a month and go to Alaska than it is for me to build that business here.
And it's like, I saw that.
I was like, man, there's like, you know, Munger has this great quote.
You know, the secret to winning in life is weak competition.
And it's basically like go where there's fish, but not other fishermen.
And it feels like it would feel so foreign to me and most people if you're doing a business to be like, well, how do I live here?
I kind of feel like I should do something about something familiar.
or where I see it.
It's like, we will go into a knowingly harder situation
because it's more familiar
than take on some unknown
where there might be a total greenfield opportunity.
And he's not innovating.
It's not like he had to be the,
do you some new technique in framing or whatever.
He just went to a place where there's just not a lot of people
offering that service.
And I just think like that one principle,
you know, if you're a hardworking person,
like that one principle can be the difference between,
again, being the thousandth contract,
here with razor-thin margins and making great margins and having to get on a flight once a
month. And I just think, like, I think about a lot of people in my life, there's more people
who could benefit from that principle of just go where the supply is low or the competition is
low because it's unfamiliar for most and you might prosper. We built our first self-storage facility
six hours from where we were living. Borrowed two million dollars from a bank, spent three million
to build a self-storage facility six hours away. And now I'm in Athens, Georgia, which is another
different city? And people are like, oh, you're in the self-storage business. Like, which one in town do
you own? Right. And I'm like, they're nowhere near here. I'm sorry. Yeah. In storage, what was the
insight on location for you? So did you find, like, oh, this, a certain strategy on location worked well for
you? Yeah, we didn't even talk about real estate. It's been a chaotic, you know, three years in
real estate as interest rates have risen, just total carnage in the business. Luckily, we'd
done some things operationally that, you know, give us a little bit of an advantage.
But I'm sorry, explain why that is. So for somebody who's not in real estate, why does
interest rates going up create, as you said, carnage in the real estate market for you?
Because of the biggest line item, the biggest expense for real estate investor, developer,
syndicator, anybody who buys real estate and holds it and tries the cash flow is, is debt.
Right. It's our biggest line item. We're going to borrow anywhere from 50 to 70% of value
of a building. And if you go from paying three and a half percent on that debt, you know,
35 grand to service a million dollars in debt, to serve to pay $7.
percent, 70 grand.
Imagine if you're
labor cost quadrupled
in a service business. That's essentially what happens
in real estate. So it drives the value what people
can afford to pay down.
So all the buildings that you bought in
21, 22,
I mean, there's guys that are
going broke in the real estate business
right now in real time that I know.
It's total carnage.
Because they can't sell their buildings
for what they were worth because nobody else can afford
to pay that higher amount of
debt interest either. Does that make sense? Right. What's going on with your properties now?
Because that was the time when you were buying too. So yeah, we bought a lot and we had some stress,
dude. Like we had some tough conversations. We got out without raising any additional money from our
investors and we replaced all of our loans, meaning we refinanced them and we didn't have to
call a single dollar from our investors. That's a massive win. Many people else are calling capital
calls or they're actually losing properties. We were able to increase revenue quite a bit when we bought a
building. And we've done things now. Like we replaced our inbound sales team with South Africans
who were actually sales trained and our conversion rate went from when we were in the Philippines
from 30% to 42% in South Africa. So revenue's up 15% year over year. But yeah, man, it's not easy.
It's brutal. Is the future for Nick Huber buying more storage facilities? Is it just running somewhere
growing that? Is it something else, you know, five years from now? Do you know? What's the future for
Nick. You know, I have, my ego has, has written a lot of checks over the last five years. Now I got to go cash them.
No, I'm, I'm pretty focused on growing somewhere. I want to grow R.E. Cost Seg, and I want to buy more storage.
We have a couple deals under contract now. The company's in a good place. And there's just so much
less competition in the real estate business right now. So it's a double-edged sword. I just think business is
naturally cyclical. It really is. Like, there's really good times and there's harder times.
And sometimes the hard times are good because you've got to buckle up.
You got to operate.
You got to make things to make your business more efficient.
And it washes out the people that can't do that.
And it becomes less competitive.
So I'm genuinely excited about the real estate business over time.
I think we're better than anybody in the world at finding amazing talent at somewhere.
And yeah, so I'm going to grow some of these companies.
I want to grow some of them really large.
Very cool.
Well, man, I appreciate you coming on.
It was fun to catch up.
Good deal.
Thanks for having to do.
I know I could be what I want to.
A's off on a road.
Let's travel.
Never looking back.
All right, my friends.
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