Next Level Pros - #66: The Art of Storytelling with Richard Newman

Episode Date: January 13, 2024

In this episode of The Founder, we're chatting with Richard Newman, a pro in communication and storytelling. He's going to dive into what makes a story really stick in the business world, how... to structure your content, and the power of body language. You'll learn how to create stories that not only connect but also make a memorable impact. So, tune in for some top-notch advice on mastering the art of storytelling!Highlights:“Success comes from being willing to say yes, put yourself out there, and learn from every situation. ”“So that's the power of story is that it takes hold in our minds in such a special way that we can retell it and recreate what it felt like.”“You have to figure out how to turn a complex or technical message into a story format that anybody around the world can engage with.”Timestamps:00:00 Introduction and Background05:43 The Importance of Storytelling08:04 The Key Attributes of a Story13:26 Storytelling in Personal Pitching26:40 Richard's Journey32:10 Where to Find Richard

Transcript
Discussion (0)
Starting point is 00:00:00 Hi there, I'm Richard Newman. I'm the founder of UK Body Talk and I teach communication to leaders and business people all the way around the world. In this episode, you can learn more about the strategies of storytelling that can take any message and make it utterly compelling. And you'll see how I put this into action to help Chris Lee use a compelling message behind his own business and his message so you can see the detail behind that. And I encourage you to tune in to the Founder Podcast. Yo, yo, yo, yo. Welcome to another episode of the Founder Podcast. Today, I am joined by Mr. Richard Newman, tuning in all the way from the UK. Is that correct, Richard? That's right. Yeah, I'm based just outside london that's awesome awesome excited to have you so uh richard is the founder and ceo of the of uk body talk he teaches entrepreneurs and a variety of different
Starting point is 00:00:54 people how to speak sell uh do different things from the stage he has a very interesting background super excited to tell your story today, Richard. Yeah, fantastic. Well, thank you for having me on. Yeah, it's great to have you here. So, you know, looking through your bio and trying to understand a little bit more about you, there's something that pops up about going and hanging out with some of the monks at a Tibetan, if I'm pronouncing that correctly, a Tibetan monastery. Can you tell us a little bit more about that experience? Sure. So when I was a kid, I really struggled with communication. And I realized this at an early age, from about sort of four or five years old, I realized I was a step behind in communication. And when I went through my school years, around about the age of 16, 17,
Starting point is 00:01:46 I then started to read books on communication to build up my knowledge in this area. And all of my friends were heading off to university at the age of 18. And I decided I didn't want to do that. I wanted to do something meaningful for the world. I wanted to give back because I'd come from a very comfortable life. And I also wanted to understand communication much more deeply than I could just from books. And so I decided that I would go to teach English overseas. And the place I ended up doing this was in a Tibetan monastery in the foothills of the Himalayas up in northeast India, which took me a few days to get there from the UK. I went across to Delhi, then got a train that took me a couple of days across country.
Starting point is 00:02:27 Then I took a taxi that went for three hours up in the hills, going past these monkeys that were hanging out in the hillsides and eventually got to this very remote place. So was it pretty close to the Nepal border there? Yes, it is. Yeah, pretty close. So the nearest town was Darjeeling. And to get to Kathmandu from where I was staying was in Kalimpong. So it'd be about 12 to 14 hours to get from there to Kathmandu. Very cool. I actually spent some time in Kathmandu. And then about seven
Starting point is 00:03:00 hours away from Kathmandu, we did a service project out there in Nepal where we helped reconstruct a school and donated some furniture, different things like that. And so I'm very familiar with the area and the, I guess, the difficulty of driving on these type of roads. So I'm sure this was like eye-opening experience for you. Yeah, exactly. I was told in advance before going out there that if you take a bus anywhere, the safest place to ride is on the roof of the bus. Because if the bus falls down the hillside, you can jump off. And that was genuine advice that people gave. So, yeah, so it's very, very difficult terrain to sort of get anywhere. And so, as I mentioned, the nearest town, which wasn't that far away, but the nearest town being Darjeeling was about three or four hours
Starting point is 00:03:48 ride in a taxi. And so I ended up in this monastery with this group of monks. There's about 20, 25 monks there, uh, aged from 10 all the way up to about 65. They didn't know what their birthdays were. So I'm just guessing their ages, ages, but they didn't speak any English. And so I was there to teach them. And that big challenge being there's no language to connect us. So I had to communicate entirely non-verbally. I had to use my body language and tone of voice to communicate with them. And by the end of six months, they then were able to have a good conversation with me in English. And I'd learned how to speak Nepali, which I could then speak better than French or German that I studied for years at school. And it all come out of really understanding very deeply nonverbal communication, which is what I then came back to the UK with and started to put into practice in building up my business and working
Starting point is 00:04:38 with my clients. Awesome. So you've built up this business. How big is this business that you last year to go and work with our clients, anything from one to one sessions, up to sort of small groups. And then I will occasionally go on stage in front of a couple of thousand people. That's absolutely phenomenal. So yeah, we are all very interested, the listeners and everyone else, to really understand because clearly you become a master of communication, whether that's your own personal communication or teaching. We'd love to know and understand some of the principles, some of the basic principles that you teach, whatever somebody is looking at improving their ability to teach, their ability to communicate, to sell. What are some of the basic principles that you focus on? So there's a few different areas that we find that clients really have to master. So firstly, you've got to make sure that your content is good because you can have all the
Starting point is 00:05:53 charisma, presence, and gravitas in the world. But if you've got nothing decent to say, then it's not going to work. And even sometimes people say, oh, I've got this amazing idea. I've got this brilliant company, great product, great service. And the idea will speak for itself. But the news I've got for everyone is it doesn't. The message doesn't speak for itself. You have to do it. And so you have to figure out, firstly, how do I turn this idea that could be quite complex? It might feel quite dull.
Starting point is 00:06:19 Or it could be a technical message you need to explain to non-technical people. You have to figure out how you're going to change that into a story format that anybody around the world is going to engage with. Because the reason this is so important is that if you say to someone, hey, you know that meeting you went into last week where you saw some spreadsheets and some PowerPoint slides? Tell me everything you learned. And they'll say, I can't remember. I mean, Bill was presenting. I think there was a there was a graph halfway through. I don't really remember. And if you say to them, OK, what about that movie that you saw five years ago? Can you tell me what happened? Right. Here's what happened.
Starting point is 00:06:53 So basically, there's this one guy and then there's this subplot and then this is what they were wearing and this is what they said. And then they did this thing. And it was so cool. I really want to watch that again. So that's the power of story is that it takes hold in our minds in such a special way that we can retell it and recreate what it felt like to other people for many years to come. And so what we share with people, first of all, is how do you take any message, which could literally be a spreadsheet update meeting? How do you take that and transform that into the power of the story. Once we've got that, we then look at their delivery because you can have an amazing story, but if it's not delivered well, then it crashes. So we then show people things they can do physically and vocally that can enhance the delivery of it. Absolutely. Let's dive a little bit deeper into that. So for those that are watching this visually on YouTube or Spotify, one thing you'll notice about Richard, he's speaking a lot with his hands, which always tells me and indicates to me that this guy is an awesome communicator. You know, those that are able to utilize the visual aspects are definitely impactful. So let's talk deeper about like what are the key attributes of an incredible story and portraying that story to the crowd that you want that to sink home? Yeah, it's a really great question because so many people have talked about storytelling,
Starting point is 00:08:08 particularly in business for about the last 10 years, it's been this buzz term. Everyone's saying, yes, we need more storytelling, but so many people misunderstand what that is. Some people think it's about talking about what they did on the weekend and telling it as a story, or people think it's about telling historical anecdotes and linking it to your message. And actually, it's not about that. It's about the structure. So there was a guy called Joseph Campbell, who wrote this book called The Hero with a Thousand Faces. And he was a mythologist. And this is going back to the 1940s, 1950s, when he was doing this. And he looked at the way that people have structured stories as civilizations around the world across the course of the last many thousands of years. And he found if you look all the way back 3000 years to the story of Gilgamesh, it is chipped into stone tablets.
Starting point is 00:08:54 It has the same structure that you can find over a thousand years later being used by the ancient Greeks. And over a thousand years later, Shakespeare was using the same structure. And yet these civilizations had no contact with each other. So they weren't passing on wisdom. We just inherently, as human beings, know that this is how a story should be structured. And if you understand it, you can use it day to day. So the simple principles for people to think about is the reason that stories have been told the same way for thousands of years is because of how the human brain is structured. So if you want to tell a really compelling story, you have to engage the survival mind, then the emotional mind, and then the logical mind. And if you engage those three parts of the brain in that order,
Starting point is 00:09:33 people feel compelled to take action at the end. So how do you do that? Just give people a bit more of a sense of it. First of all, to engage the survival mind. This is what always happens in a story. What do we see in a story? I'll give you an example. I'm just currently watching with my kids the Hobbit movies. I haven't seen the Hobbit movies before, and I've never actually read it. But it just gives you that very classic storytelling. At the beginning of the Hobbit, what do we see? We see Bilbo Baggins, who's living in the Shire in Middle Earth, and he has this lovely life.
Starting point is 00:10:02 It's called The Ordinary World. And then The Ordinary World is thrown out of whack. Why? Because all these people suddenly descend on his house, and they say, we're going on a mission, and you're going to be the burglar, and we're going off over here. And that's the call to adventure. And he gets told that, you know, if you don't come with us, then life is, as we know, is going to be destroyed, and things will never be the same again. And so there is that disruption of the ordinary world that makes him think, I better go on this adventure. I have to. The mentor that I've met with says, I must go off to the extraordinary world and explore more of myself. And so to take that to a business context, well, what do we do? People are living in the ordinary world. And what we need to do is to
Starting point is 00:10:38 disrupt that ordinary world. Otherwise, they will just keep on doing everything they've been doing. And so what's important to do is to highlight for people something they care about and not something you care about as a business owner or pitch or leader or so on. But think about who is my audience and what is a challenge they care so deeply about that if I mention it, then suddenly they will feel compelled to listen. They'll say, yes, that's the thing that's keeping me awake at night. And suddenly you've ignited the survival mind. Once you've done that, then want to engage the emotional mind. The emotional mind is where you, in business terms, you could say something along the lines of,
Starting point is 00:11:14 you know, I understand you're dealing with this business challenge right now. What if three months from now, we were able to transform this situation for you where you're spending three hours less per week worrying about this issue. We could do it for virtually no money. And we can do this in a way that is able to put the vision you have for the company into practice in far less time than you imagined. What if we could do that for you? And suddenly the person's thinking, that is amazing. I'd love to, I want to go on this quest. I want to go on this adventure. Just like Gandalf says to Bilbo Baggins, he says, come with me. We're going on an adventure. This is going to transform who you are and transform the lives of everybody
Starting point is 00:11:49 else. And so suddenly the emotional mind is engaged, but then the logical mind kicks in and says, whoa, hang on a second. We're getting really excited here. What do you mean? Give me some evidence here. And that's when you have to give people in business proof and you need to go through how exactly is this going to work? You're going to get from this challenge they currently care about across to a better life that they would like to experience. How does that work and give them some evidence? And so you go through then that journey from where you are in the ordinary world towards the extraordinary world and a better future. So you can actually do that. We show people how to do this with spreadsheets. We also show people how to do this with sales pitches. And the biggest one we've worked on, to give people some sense of evidence behind this, the biggest one we worked on was for over a year, somewhere between a year to 18 months. They got down to the final three and they'd been told the day before the final pitch,
Starting point is 00:12:49 they were in third place. And we worked with them on their storytelling skills and on their physical delivery skills. And we managed to help them get from third place to first place in the space of the final pitch. So it can work it on every kind of scale from a conversation to a massive life changing pitch. Very cool. So I'm over here taking notes because, you know, I always love a great formula or a great structure of putting anything together. And everybody, you know, I teach sales. That's one of my backgrounds that I've always taught sales and built out incredible sales organizations and whatnot. And so just the way that you've broken this down, I really love. So for me, what I've taken down to you at the three different levels, survival, emotional, logical. Survival is really the identifying the pain that people are currently
Starting point is 00:13:39 in, the need to survive, the need to get through, you know, a pain point that's really hidden home for them. The emotional is painting the dream of what's possible and then putting that out there of like, what if you could get outside of this pain or whatnot, and then justifying it with logic, getting proof, evidence, maybe testimonials, whatever it may it may be, uh, that, uh, that really dial in and, and, and the really logical side of it. So, yeah, I love, uh, I love that, man. That's, that's a great framework for, uh, for telling a story. Hmm. Yeah. Thanks. Keep going. Yeah. It's one that, what I love about it is that no matter who we teach it to,
Starting point is 00:14:23 no matter where they are in the world, it's so practical and simple, they can instantly create it. So we'll do this with audiences, where sometimes I'll teach it on stage in front of a few hundred people. And I'll say, now that I've taught it to you, I'm going to give you six minutes to go and write a pitch for your business. You can either pitch the business or you can pitch an idea to somebody inside this business. And I say, you've got six minutes. And they'll look at me like, what do you mean? You're crazy. Six minutes. I say, that's all you need because it's so intuitive. And off they go, they take six minutes and then they go and pitch to other people in the room. And they say, well, that's a better presentation. I spent four days last week creating a presentation. And this one in six minutes is better because it's going in the right direction, the direction the brain wants to go in when it hears information. This is awesome. So I want to take this podcast a little bit different direction than maybe you've ever done before. Maybe you've done this with other people. Let's use this as a personal mentoring for me. So I speak on stage and I'm writing books right now and doing different
Starting point is 00:15:22 things. I'll tell you kind of who my target audience is and what I'm a master at, and I would love to hear the story or the pitch that you do with this, just to kind of give it live for the audience to see how this is actually applicable. So my gift to the world is building culture, growing leadership in teams, right? And scaling, right? So those are like the biggest things that I have to bring to society is like building culture through teams and networking and growth. So end user, most of my end users are entrepreneurs, typically small business owners.
Starting point is 00:16:10 People are in, a lot of people that follow me are in the home service or own product space. So they sell things like solar or roofing or windows or those type of things. How would you position what I do in a small time frame that can be pitched from the stage? Yeah, great. So let's say that you're speaking to these entrepreneurs, people who are building up businesses around home service and so on. If you've been doing this a while, then you'll know, roughly speaking, what kind of barriers they're running into in trying to build a team and trying to scale.
Starting point is 00:16:47 They're getting stuck around various things. And so the place that you would start is speaking to them as if you know them to the point where they think, has this guy been following me around? How does he even know that I'm worrying about this? And so just share with me for a moment. If you were speaking to them, what do you think is the biggest challenge they face in aiming both talent and the service, because a lot of times these guys are in the commodity type space. Right. And so really separating their product or their offer from, from every, everyone else and being a differentiator right in, in the
Starting point is 00:17:40 space, um, you know, being able to scale from two chucks in a truck to having 18, 19 locations, right? Like their biggest pain is that they can't replicate, their standard operating procedures aren't dialed in. They're very people dependent rather than process dependent. I would say those are many of the pains that are felt by these people. Great, great, great. So if you know those are the pains that people are already feeling, then when you walk up on stage, what we tend to say to people is if they've never met you before, that you start off with a little bit of setting some credibility. So it could be that the person who introduces you before you walk on stage does that for you, in which case you don't need to worry about it. But I've spoken on stage for two decades, and I've gone from everything from the
Starting point is 00:18:29 person announcing me like I am the second coming of Christ, like it's just the greatest introduction ever. There's lasers and there's smoke filling this stage and so on. I've had that. And I've also had the other end of things. I remember once this lady introduced me like coming on stage and she said, um, everyone, you know how we had this gold medal winning Olympic athlete here last year doing the motivational speak. Yeah. We couldn't afford anything like that this year. Here's Richard. I was like, okay, I got some work to do here to build my credibility. Uh, so, so it could be that they build your credibility. It could be that you need to do it yourself. So if you're doing it could be that you need to do it yourself so if you're doing it yourself then in order to go in there it might be worthwhile saying
Starting point is 00:19:09 hey i'm so delighted to be here with you uh today if you don't know i'm chris lee and i have been working with entrepreneurs like you in the home service industry working on things like uh roofing and so on uh for the last 15 years and i I have helped those people go from earning thousands to earning hundreds of millions over the space of that time. And I love doing this. And I want to share with you today a few simple things that allow you to do this. Now, what I know about all of you is the challenges that you're facing. I'm sure that if I came amongst the audience now, you would tell me we are having a huge challenge because we cannot replicate. You know, I run my own business and nobody else is able to do what I do. And I've tried to take people on, but they weren't as good. Or I took someone on who was really good and then they stole half of
Starting point is 00:19:53 my business. And I'm getting to that point where I'm so dependent on people that there's no process that's allowing me to escape this. And it's meaning that I got into running this business to be an entrepreneur, thinking it would make me more money and I'd have more time and I'd have this freedom. And now I feel like I'm digging my own grave. Does anyone in the audience relate to this? Yes, they say. So you've lit up the survival mind and you've said, I understand your ordinary world. I'm the mentor. I'm Gandalf, you're Bilbo Baggins. Let me take you out of the Shire. And then the second piece you say is just imagine this. Imagine if you were able to take the journey that I've taken for thousands of people just like you,
Starting point is 00:20:29 where you are able to recruit the right people. You can compete with anybody in your industry and stand out as having a special and unique offer such that in the next six months, you could go from having two trucks to 19 trucks and locations across the country. And you can do it in a way that makes you vast amounts of money and saves you time. If you'd like to go on a journey like that over the next six months, then I'm going to share with you the top three strategies that get you from where you are now to where you want to be. And they say, give me a pen. I need to write this down. They say, grab my notebook. Oh, man. Jeez, dude. I'm pretty good at pitching this stuff,
Starting point is 00:21:08 but that was phenomenal. Now I'm assuming you jump into the nuts and bolts. You actually have the logical. You give them a couple pieces that they're going to be able to bite off and apply immediately, but then, of course, you leave it kind of open door that, man, I can do those things, but I'll need some additional help once I accomplish those things.
Starting point is 00:21:31 I want to go and talk with Chris about X, Y, and Z. Exactly. So if you look at, say, Russell Brunson, when he runs his funnel hacking life, this is exactly what he does to set up. He does, I think it's a three or four day event. I forget how many days, but the first thing he does is he'll come up on stage and he's a phenomenal speaker, a great communicator and a great salesman. Right. Yeah. So he's, I mean, he's so talented.
Starting point is 00:21:56 This is what he does. His opening keynote of the Feminal Hacking Live is the ordinary world and the dream vision. And he gets people to a point where they are absolutely fired up. And then he says, over these next few days, I'm going to show you how to get from where you are to where you want to be. And so the recent one that he was holding in September was all around the linchpin. And what he did then is he set up, this is where you are, this is where you want to be. He gave you all the elements of the linchpin. And it was enough to go, this is phenomenal. I need this in my business, but I don't fully understand how to do it yet. And at the end of those few days,
Starting point is 00:22:29 he said, by the way, if you want to know how to do all of this stuff in great detail, sign up here. And hundreds of people ran to the back and paid $10,000 each. And because he's following exactly this process. And so you can go down that track. And the way that I do it from stage is I'll give people that sense to hook them in. I'll then give them strategies. And depending on the length of time on there, I'll either get them to the point where they think, wow, I need to know more. And I might say, hey, if you want more, come and work with me or you can buy a book and so on.
Starting point is 00:22:58 Or sometimes I might be with them. I might do, say, 1,000 people or 500 people for six hours. And I genuinely get them to the point within the six hours, they got it. They've got all the stuff that they need. They can go away and they can start doing it. They'll come back for further coaching and so on. So yeah, the rest of the piece is just filling in the blanks of this is the stuff you're going to need. Man, you know, that right there, the last 12 minutes of this podcast,
Starting point is 00:23:23 for those that are listening, rewind, listen to it again. Like he is giving you the exact structure. And this isn't just from, you know, pitching from the stage. This is a one-on-one sales pitch with a customer, right? Like being able to identify the pain that a customer is currently in. So initially introducing yourself, whatever company you're with, what justifies you being there, catching them in, identifying their pain, telling, tell this story of imagine what, what would it be like? So like, for example, I, I, uh, I ran a
Starting point is 00:23:54 solar business for forever. Right. And, and the, uh, we, we built that business up. We were doing $250 million a year in business. And, And the thing that I taught my salespeople was essentially this exact process, right? It always starts with asking questions, identifying the pain, really being able for the customer to say, yes, that's where I'm at. And then painting a vision of this is where you can, what would it be like to have ownership? What would it be like if you could kick the utility company in the teeth and no longer have to get jerked around by their rate raises or this, that, or the other? Like, oh, yeah, yeah, yeah, that'd be great.
Starting point is 00:24:32 Boom. This is the solution. Let me show you the logic side and how you're going to be able to make that possible and do it for very little money out of pocket. And so going back to the listeners, guys, this is like, this is bread and butter. This is sales 101. This has to be applied to any business, whatever you are, whether you're selling B2B, B2C, to the government even, right? Just identifying the proper storytelling secrets. And man, Richard, I appreciate you diving in deep on that
Starting point is 00:25:05 and doing just even a personal one-on-one consultation for me. Yeah, no problem. I like to get really practical with it so that people can see exactly how this works. And you're so right to say that, you know, this can be for a massive pitch you do from stage. It can be for a pitch that you do to a panel of people or even just one-on-one. I remember I was doing a pitch once for a telecoms company and I just had to pitch to my one specific contact. And I got sort of three quarters of the way through the conversation and she just looked at me for a second and she said, does anyone ever say no to you in one of these pitches? And I said to her, no, if we get this far, no. Everybody says yes. But I say that
Starting point is 00:25:43 it's not about manipulation. If I get to that point with a conversation with someone, I know that it's a win-win. So I only ever go into pitch for business where I think we're the best in the industry. You need what we do. And if I don't think that, then I won't go in that far. But once we get there, you can use effective storytelling if you're with the right person. If you've got somebody who they have absolutely no need to ever have what you're selling. They may be compelled by you as a speaker, but they may not be buying. But, you know, you want to make sure there's always a win-win journey, that you've found somebody who has a genuine
Starting point is 00:26:13 challenge. They've got a real sort of better future they want to get to. And you just walk them through that path. And they are taking part in that adventure. And the key to the hero's journey is that they are the hero, not you, not your product, not your service, not your company. Those aren't the heroes. The hero is the person you're speaking to. And you're talking about a journey they will go on and how you will guide them through this so that they enjoy participating in the whole adventure with you. Awesome. I love it. Richard, I mean, you clearly are a professional that spent many years diving in and understanding this. I mean, obviously, your time with the Tibetan monks was highly beneficial, and it seems like you were very much a student. What would you say are the key things in your progression to get to where you're at today to become a master of what you do? So there's been many things, really. I mean, from the age of 16 to about the age of 25, I read around about 200 books in the area of communication. I was really fascinated with it.
Starting point is 00:27:17 And I thought it got to the point where I was reading books thinking I've learned all of this before. But I thought if I can just get one extra refinement on one area of communication, it'll be worth it. And I was reading things around stage presence, storytelling, body language, whatever it was just to get an extra edge there. And so I went from a place, and this is actually a strategy that comes from something called the Zulu principle, where I read about this many years back, where somebody who sort of lived in a town in the UK went off to go on holiday and learn about Zulus and came back home and happened to go to a community meeting and realized they knew more about Zulus than anyone in their community. Then they studied a bit more about it
Starting point is 00:27:57 and realized, actually, I now know more about Zulus than anyone in the country. And it got to the point where they were one of the number one experts in the world. And so the same sort of thing happened for me with communication. I went from being terrible at communication to then getting to a place where I understood it better than the majority of people. So that was key. I went also to acting school and studied for three years there in London, where you study for about 60 hours a week, where you're learning how to sit, stand, move, breathe and speak in a way that will connect with people and will help you bring a story to life. And so I was then able to take that into my work. But then a couple of fortunate events happened. So firstly, my acting agent, when I left acting school, was then able to put me forward to
Starting point is 00:28:42 go and meet with a Formula One racing team where they wanted someone to work with them who could help them take their meetings, their presentations to their top sponsors from all the way around the world and bring it to life in a more captivating way than they were doing. And at the same time, my hairdresser was hearing about all this stuff I was doing about the monks and the acting and Formula One. And he said, if I give you a free haircut, would you come in here and teach my hairdressers how to communicate? And I said, sure. And so I started doing that stuff. And I started doing the work with the Formula One team. And with the Formula One team, the real privilege that I had of that situation is that they gave me a script of information they wanted me to bring to life. And then they booked me 200 times a year for five years, where I was delivering to a thousand
Starting point is 00:29:30 different audiences, but delivering the same information a thousand times and just slightly updating statistics each year. But it's basically the same information a thousand times to a thousand different audiences. And it gave me that opportunity to really understand how to connect with people, how to take really scientific information and make it come to life from senior people, from businesses, from all over the world. At the same time, my job with the hairdressers, they loved what I did so much. They said, come back again. And eventually word of mouth spread. And I got a call from an engineering company who said, we've just heard from my hairdresser that you're the best communication
Starting point is 00:30:05 coach in the country. Could you come and teach our engineering company? And so I said, sure. And I got a website up and running and sort of word of mouth was spreading while I was building up this experience to get to the point where I thought, okay, I have a methodology here that is unique, that's different to everybody else that's coming from this background. And I've proven that it's worked with business leaders worldwide. And then I started to teach it. So there's a whole range of different things that happened. And some of it, you know, feels quite fortunate that those elements aligned. But the piece I would say to anybody who's getting started is, you know, those elements align because there was a thousand other things that didn't align, but those are the ones that did. And so I think, you know, in the early
Starting point is 00:30:43 days of business, it's about just keep going. If you believe in it, if you're passionate about it, keep going, because eventually some elements will align for you and get you to the place that you deserve to be. Man, I love that. For the viewers and listeners, one thing I want to point out that Richard and many of our other guests have in common is the fact that they are continuously learning. They are always looking for new opportunities to grow and they are stacking it. And success never comes overnight, right? It's these little breaks one at a time because he's consistently willing to say, yes, put himself out there. I mean, example, I mean, he was trading his work for a haircut. Obviously, you know, many people would say, no, that's not worth my
Starting point is 00:31:25 time. But that obviously scaled up and turned into massive amounts of business because you were willing to be out there, willing to learn, willing to teach, willing to continue to do the little things over and over and over again until it has become this massive worldwide education platform, which is just absolutely phenomenal. Yeah, I think that's so true that, you know, being willing to start small and just educate yourself and learn in every situation and keep going. And you'll never be, you'd be surprised by how quickly that can grow. Yeah, it's crazy. So Richard, where is the best place that people can find out more about your teaching?
Starting point is 00:32:02 Where can they attend one of your online programs or follow you on social media? What are the best spots there? So a couple of things that people can do. Firstly, they can go to ukbodytalk.com. That's where they can find out more about the work we do, get in touch with us if they're interested in booking us in some way.
Starting point is 00:32:20 Secondly, no matter where people are, they can get a copy of my book, which is Lift Your Impact. So you can get this on Amazon, Barnes and Noble, wherever you want to. And Lift Your Impact is available hardback, Kindle, and audio book, which I narrated myself as well. And then lastly, if people want to find me online, best place to find me is Instagram at Richard Newman Speaks. I put up 60 second videos on there every couple of days to keep people inspired about different aspects of communication. Fantastic. Richard, thank you so much for your time. This has been a phenomenal podcast, just jam packed with incredible value. And I'm really excited to even do an additional
Starting point is 00:32:58 podcast in the future with you. I think, you know, the listener is going to ask for more from Richard and we want to know more of his tactics, more of his strategies, because clearly you're the man when it comes to educating and really understanding communication. So appreciate your time, Richard. Until next time!

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