Not Your Father’s Data Center - How an Industry Veteran Was Drawn to Compass Datacenters

Episode Date: January 22, 2021

Nancy Novak had made up her mind. She was retired. But, just like her last retirement, this one didn’t stick. This time, however, she was only out of the workforce for one day. After that ...brief interlude, Novak accepted her current role as Chief Innovation Officer at Compass Datacenters, taking over after serving as the company’s Senior Vice President of Construction. Even that was a job the veteran of the construction industry wasn’t sure she wanted to take when Compass Founder and CEO Chris Crosby asked her to take it a few years ago.

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Starting point is 00:00:00 Welcome to Not Your Father's Data Center podcast, brought to you by Compass Data Centers. We build for what's next. Now here's your host, Raymond Hawkins. Welcome again to another edition of Not Your Father's Data Center. I'm your host, Raymond Hawkins. We are recording in Dallas, Texas on Friday, November 20th. As our planet continues to wrestle with a global pandemic, grateful to have you listening. Wherever you download your podcast, feel free to give us feedback on Twitter at CompassDCS. Feel free to send us a tweet, give us insights and things that you'd like to hear or see from the podcast. Today, we have Nancy Novak, Chief Innovation Officer at Compass with us. We're going to learn a little bit about Nancy today and her career, candidly, a 30-year career in construction.
Starting point is 00:01:00 Pretty impressive stuff, some amazing projects. We're going to hear Nancy's story, and then we'll get into some specifics in our next recording with Nancy as well. Nancy, thank you for joining us today. It's so great to be here, Raymond. I'm excited to be able to tell our audience a little bit about myself and why I'm so passionate about our industry and, you know, just look forward to being able to contribute to others who might want to follow in our footsteps. Awesome stuff, Nancy. So, Nancy, if you don't mind, can you start off with how did you get to Compass?
Starting point is 00:01:32 And then we'll go back to the beginning of your career. So what was the initial connection to Compass and how did you become chief innovation officer here at Compass? So basically I was in the building industry for, you know, like you said, over 20 years with a large national firm. And then I retired for about four years. And I traveled and went to a lot of different conferences. And then I was invited back to work with a global firm. And one of our clients was a national contractor and Compass was part of our national program. So I met Chris Crosby through that national program and we just hit it
Starting point is 00:02:11 off. So when I decided to retire again, he gave me one day of retirement before he called me up and said, come help me build our business at a really crucial time. And I was really excited to be able to come help Chris here in the Compass Data Center world. Now, what year was that, Nancy, that you got a day of retirement before Chris started bothering you? 2017. All right. So three years and change now with Compass. Yep. Good stuff. All right. Chief Innovation Officer, let's take a turn of the crank on that,
Starting point is 00:02:41 and then let's go all the way back to the beginning of your career if you're willing. Sure. So as Chief Innovation Officer, day to day, the things that you're the most concerned about and the things that you're trying to push the envelope on? So I'm most concerned about disrupting the construction industry to where, you know, we can actually become more productive and more inclusive and more innovative. The construction industry has kind of been stalemated for the last three decades when it comes to
Starting point is 00:03:09 actual stats on production and we're horrible when it comes to being a more inclusive environment. So those are the two biggest things I'm most concerned with because the biggest thing that we deliver as Compass is a product which is a building that we then own and we have assets in. So disrupting the construction business is top of mind. So disrupting the construction industry, I think, Nancy, I heard somebody say once that virtually every industry has seen significant productivity gain as, you know, computing has, digitization of industries has changed our world, that almost every industry has seen
Starting point is 00:03:45 productivity gain, and that construction is one of the few industries that have seen little to no productivity change in decades. Is that an accurate statement? Is that a fair assessment? Yes, 100% accurate. Yep. And when you talk about the disrupting, I think that is at the heart of what you're talking about is, hey, how do we help take construction and introduce means and methods and technologies that help change and increase productivity? Is that a fair summary from a sales guy asking a construction person what you mean by that? Yes, that's the primary concern is, you know, how do we become more productive as an industry? And literally, how do we change those statistics? Because the clients we build for, Raymond, in the data center world, they're looking
Starting point is 00:04:33 at our industry and they're saying, this isn't good enough. So we have to get better. Right, right. And then the other one you talked about briefly was being inclusive. Two minutes, and I don't want to sound like we're pigeonholing anyone, but having the head of our construction business, which is the role you had before innovation, being a woman is somewhat unusual. So can you talk about diversity and inclusion briefly on how that is part of your role as
Starting point is 00:04:59 well? Well, yeah. I mean, this is something that when I came on with Chris, he knew that this was a passion of mine. It has been for many, many years. During the end of my first career where I retired, I headed up a diversity and inclusion initiative within the firm. And I was always so confused about why we couldn't get better. We were able to kind of increase the pipeline from the entry-level position, but we had an impossible time moving women up in the ranks and other diverse employees, not just women, but just, you know, from all different cultures and ethnic backgrounds.
Starting point is 00:05:37 And it was just mind-boggling to me, and I kept kind of using the industry as the excuse, like, well, it's just a horribly inconvenient industry to be in. And after retiring and studying this problem through lots of different lenses and other businesses, I realized that it's the industry that has to change. We have to quit asking the folks that we want in our industry to change and start changing the way we do business as a construction industry. Yeah, I think that's, I've read some of the stuff you've written. I think that, you know, one of the ones points I saw you raise that I thought was really, really valid, how does a woman with kids handle being on a job site that might move around or be in a different location from, you know, one year to the next? Hey, can we do things that make it where she
Starting point is 00:06:22 could do her work in a manufacturing facility and be able to do offsite fabrication and make her job a little bit more predictable than these moving around job sites? That's just frankly something I'd never thought about, but I think it's a great example to get your arms around to go, yeah, it's hard. If she's got to be at this job site for six months and then that job site for six months and then that, well, her duties as mom can be really, really impacted by those changing locations. Well, think about it. In my case, I just relocated my family 17 times because I've built some very prestigious things, and they don't build them side by side, so you have to travel to go do those things. They didn't just line them up in Northern Virginia for you? No, coast to coast.
Starting point is 00:07:07 And women are still considered primary caregivers in the home, so it affects us more than men. Although I'll be honest, men want to be home to see their kids too. They want to spend time with their family and be able to coach ball games and things like this. So our industry, if we can change this to where it's not such a burden to be a part of it, it doesn't matter whether you're male or female. It'll make a huge impact on who wants to join us, right?
Starting point is 00:07:36 Yeah, no, I think you're right. I mean, certainly I like the heart of it in being driven by inclusion and the diversity in our construction business. But you're right, it helps men and women both. And I think that's super, super important. All right, well, we're getting a little bit ahead of ourselves. I'd love to hear back up. Where are you from? Grew up? Where'd you go to school? What made you say, I want to be in the construction business? And if you don't mind, I mean, if you can just give us an, it'd be great to hear an audible version of your resume of how you got here and how you made this journey to be, you know, so many years in the construction business with so much experience. And if you would, I know you have several fascinating projects that you oversaw.
Starting point is 00:08:18 If you want to sprinkle in some of those stories, that would be great. This is easy. Okay. So, yes, I love telling the story. And my dad is always embarrassed whenever I tell this story. So I come from a family of four girls, and I have an older sister, a twin sister, and a younger sister. And my dad was very rough and tumble. We were raised hunting, fishing, all of that. And he was a superintendent, a general superintendent for one of the largest firms in the world at the time,
Starting point is 00:08:50 MK Construction. And he was also a Marine and a semi-pro football player. So very manly man with four girls. So as you can see, we were kind of raised with his eyesight and, you know, learned a lot of the things that were very enjoyable for us to learn that a lot of girls could get the opportunity to be around. And part of that was on job sites when we were younger because the trades are a very good a good business to be working in so so I kind of fell in love with the business and felt very much at home on a job site from a very young age and then you know as I started to grow in my in got into through high school and into college, I pursued a construction management degree at San Diego State because it was a brand new program. And I thought, well, this is kind of cool, you know, because everybody in our business up until that point was either from the trades or
Starting point is 00:09:56 from a civil background. And construction management was actually quite new from a formal education standpoint. So I was intrigued by that. And by the time I got through those courses, I'd already been married and had two kids. So I'll be the first one to admit I was top of my class because I wasn't out partying like other college students. I had responsibilities. Being a mom tends to focus the mind a little bit, right? A little different experience in school? It was, yeah. It had a different urgency for me than, you know, than other folks might have. But, you know, I always felt so fortunate that I got to experience some of the coolest projects. And I did a lot of military work on military bases as I was growing in my career. I spent a lot of time in a role of quality,
Starting point is 00:10:46 which helped me really understand the means and methods of how scope gets installed in every discipline within the trades. So I had a lot of good technical background and my minor was in construction technology, which I think is so funny now because every time I talk about construction technology, everyone wants to say, oh, you mean like BIM or laser to BIM or some other type of digital technology. And I'm like, oh, when I graduated construction technology, there was no computer aspect of it, right? It was about concrete.
Starting point is 00:11:22 It wasn't that technology. It was a different type of technology. But anyway, we fast forward 30 years. We've made lots of advances, which kind of gets back to our, why aren't we more productive? But nonetheless, I spent many years working on military bases and with the national firm, building some really cool things. And to your point, Raymond, some of the funnest jobs I've done have been the launch facilities for the Atlas V program for Lockheed and the Air Force, both coast. And then also the Pentagon renovation, which was a contract we were awarded prior to the plane hitting. But then, you know, a couple of days after we got the contract, the planes hit. And so that was a whole nother, you know, aspect to a very challenging project.
Starting point is 00:12:06 And then like, you know, I've even gotten to do some really cool stuff with the Smithsonian and lots of amazing clients. So there's very few things that I would say I haven't had some type of experience in building when it comes to the commercial world, whether it's industrial, hospital schools, you know, airports, those types of things. And I love the industry because every time you build for a certain client, you learn about that business and that client. So you learn all about airports when you build an airport.
Starting point is 00:12:38 You learn about data centers when you build a data center. You learn about museums when you build something for the Smithsonian and aerospace when you're building a launch pad. So it's like, if you're a learner, this is a fantastic business to be in. Let's take two seconds, Nancy, if you're willing to give us a little more insight in the launch pad one. Fascinates me. Was your client NASA? Was your client Boeing? Was your client the Air Force? Who was the client? And tell us a little more about the project size, scope, location. Lockheed was our direct client, but they are also working for the Air Force. And I have a small world story that I want to talk about when I get done with how we got this job. So I was actually, I would just say on a personal level, I was on the West
Starting point is 00:13:24 Coast at the time this project was presented to me because I was doing what I call a B1 extraction plant in Burbank. And Lockheed was, it was their property. So I got to know Lockheed on that project. And they told us that they were getting ready to go build these, it's called EELV, Evolved Expendable Launch Vehicle projects. And they were competing with Boeing. And I was interested in it because I was in a bit of a funk because I had just gotten divorced and I was kind of like wanting something to reignite my energy and my passion. And I thought, well, that sounds so awesome. So I started attending meetings with Lockheed up at
Starting point is 00:14:02 Vandenberg Air Force Base and trying to figure out what this job was all about. And I was just enraptured by the whole aerospace concept. It had been many years since a launch pad had been built. They only build these things every quarter of a century, except for now we've got some commercial space activity, which is great. And so I really wanted to be a part of it. And so I spent 18 months pursuing this project, you know, right alongside with Lockheed and, you know, traveling back and forth to Cape Canaveral and Irvine, which is where our office was. And, you know, we started out with 14
Starting point is 00:14:36 different competitors and went down to five, then it went down to two. And I thought, oh my gosh, I was still very young in my career. And I thought, if I don't get this, I'm going to be fired because we're spending so much money pursuing this, right? And it was such a great day when they said, you know, that they awarded us this project because I had gotten so attached to it. And I thought it was really a very noble thing to be able to go do because this was going to be a legacy project from the Atlas program, which has great history of flight. And we like being in the U.S., at the tip of the spear when it comes to space technology and space flight. So being a part of that was just a really wonderful thing for me. And I had gotten remarried and relocated across country
Starting point is 00:15:23 and was able to build this project that started out at about $100 million, ended up closer to $300 million on the East Coast, and a similar thing over on the West Coast as a dual-coast award when we were done. And when you say launch, you mean the pad, the tower, everything, right? The whole project? Oh, yeah. Even the mobile launch platform, which was, it was a clean pad approach, which was very revolutionary for the aerospace industry. They normally had what they call an umbilical tower that they would erect the vehicle on. We did is we built a vehicle integration facility just a little bit down the road that was about 300 feet tall and we built the vehicle in there and then they pulled the vehicle up
Starting point is 00:16:04 to the pad, which was clean and that what this allows them to do is have another vehicle on standby if they if there's a problem with like the payload or something is you know they doesn't it doesn't clog up the pad itself while they're waiting for those problems to be solved so the launch pad is still available for another vehicle to fly and these are heavy vehicles. So they can launch a bus into space. This is big, big time, right, when it comes to not just low orbit, but, you know, the big stuff. So, yeah, so we built the control center. We built the launch pad. We built the mobile launch platform.
Starting point is 00:16:38 We built the vehicle integration facility and the whole complex. It was really, really amazing. I'm afraid to ask how much cement goes into that. I actually have those statistics about how many miles of cabling and how many yards of concrete that we placed. But since you're catching me on the fly. Tons of rebar. Yeah, tons of steel, actually. But I have it in my, actually, it's one of my retirement books. But I haven't brought it with me, so I can't give you those stats.
Starting point is 00:17:12 No, no, I bet there's some fascinating stuff there. So did you build the exact same thing on the West Coast, or was it similar? So on the West Coast, we ended up taking, it was one of the pad threes, and we renovated it rather than building it from a clean pad. So on the Cape Canaveral coast, we demoed everything and started over pretty much. On the West Coast, it was more of a retrofit, but it was the same vehicle and the same program. And the interesting thing is on the West Coast, it's really designed for a polar orbit, which
Starting point is 00:17:42 is a higher, it's a harder thrust, you know, from a trajectory standpoint. So it does, so vehicles don't launch near as frequently off the West Coast as they do the East Coast, simply from economic standpoint or from a need standpoint, as far as the military is concerned. Right. All right. Next question. How many rockets have been launched off the pad you built? Oh my goodness. I, you know Oh my goodness. You know, they've set records. It's a bunch. I haven't even kept track, but it's like, it's phenomenal. You know what's so great, Raymond, is prior to the Atlas V program, they had what they called the Titan, Lockheed did.
Starting point is 00:18:17 And the Titan was like, every time they launched one of those, it would be like everybody take cover because the Titan's going off, and they were very unstable. The Atlas program, the legacy of Atlas is amazing, and they have launched dozens of rockets off that pad, and it's a huge success. Awesome stuff. So very near and dear to my heart. So my dad, Air Force for 20 years, retired, went to work for Boeing Aerospace, your competitor, and his job was he's what was called a human factors engineer. So he's got a degree in engineering, a degree in psychology.
Starting point is 00:18:48 And his job was to spend time with all the astronauts, interview them and ensure that what the space station freedom that Boeing was building met the needs of the astronauts. And it's unbelievable. The whole global community of people who've been in space is only like 350, 400 people. And so he would go around and interview these people and make sure that he understood what they experienced in space and could communicate it back to the engineers and say, hey, here's what we need. Here's what will work.
Starting point is 00:19:15 Here's what won't work. And so he would always come home with these autographed pictures of astronauts. And I always thought that was just fascinating. That's so cool. Such a small community of people who've actually made the trip. So that leads me to remember my small world story that I promised everybody. Great. Good, good. So I ended up, I was in Cape Canaveral.
Starting point is 00:19:35 We were doing the wet dress rehearsals and getting ready to do the maiden voyage for the first Atlas V heavy lift. And tragedy strikes the D.C. area and New York with the terrorist attacks. And I had already been, like I said, in on all of the interviews, we'd already signed the contract. I knew I was coming up to DC to do the Pentagon renovation, which is the entire Pentagon, but urgency strikes because of this terrorist attack. And so I come up here in a hurry. You know, I'm scrambling to, you know, get my kids to where they're at a break point in school. And I've got to go start this massive project and, you know, getting my
Starting point is 00:20:10 house ready. And, you know, and it was like about a time we moved up here. It was in November. So we were right on the verge of, you know, having the holiday season and everything. And I thought, okay, I'm going to invite the entire staff at the Pentagon to my house. And we going to do like a pasta party which is what I love doing and then get everybody kind of just as a really strong team approach because everybody was very stressed out. It was not uncommon for us to have meetings where people just burst into tears and it was just a very, very stressful time. So I sent messages out to my new neighbors. Sounds a lot like my sales meetings.
Starting point is 00:20:48 Go ahead. Sorry. I sent messages out to my new neighbors saying, hey, just beware. I've got, you know, there's going to be some traffic here. We're in construction. A lot of people are going to be coming over and we're going to have like a get together. You know, here's kind of what the whole story is. And, you know, again, it was kind of cold and I didn't really know my neighbors so I
Starting point is 00:21:08 now I didn't really get any attention from the neighborhood but so here's my small world part so a week after this event takes place one of my neighbors comes jogging it's my store knocks on the door and she says hey you know I see that you're in construction I got your flyer and I'm having trouble with my basement contractor who just ran out on me and I wanted to hey, you know, I see that you're in construction. I got your flyer and I'm having trouble with my basement contractor who just ran out on me. And I wanted to know if you could help me. And I said, oh, I'm sorry, we don't do that kind of construction. I do big commercial type jobs. And she's like, oh, well, where are you working? I said, well, I'm at the Pentagon now. She said, oh, I'm at the Pentagon too. And I was like, oh, okay. And she says,
Starting point is 00:21:41 so where did you guys move from? I said, oh, I came from the Cape Canaveral area. She's like, really? What were you doing at Cape Canaveral? I said, oh, we had a job down there with Lockheed. And she said, you guys built EELV? And I said, how do you know what EELV is? She says, well, I'm Sandra Gregory. I'm the general as the comptroller for the Air Force.
Starting point is 00:22:03 So I was stationed at Patrick Air Force Base. And every time you hit a milestone with Lockheed, I was writing you the checks. Oh, wow. How funny is that? She lives right across the street from me. Oh, how great is that? Isn't that crazy? Yeah, that's so funny.
Starting point is 00:22:18 So crazy. All right. So we're on small world. So we'll do small world. So my aunt lives in Houston. I'm a little, little kid and my dad's still in the Air Force. And we go to Houston to visit my aunt. And she's like, hey, I've got some friends come on over today and we're going to go fishing. And Raymond, you should stay here and make sure you meet them. And they were it was Neil Armstrong who'd come by to go fishing with my aunt. So, yeah, the, the, the whole astronaut thing and the feeling, uh, amazed by those guys and just what impressive people they are. But, uh, that was my, that was my touch with my, my, my, um, my brush by greatness. The, the, the, what was, what was the movie? The right stuff. So neat to get to meet him. Good. That's amazing. What an amazing person he is. Yeah. Good, good stuff. All right. So I know people have got to be going, what in the world does this have to do with data centers?
Starting point is 00:23:07 I really, really appreciate. If you would, Nancy, could you help us transition a little, talking about disruption in the business, talking about trying to interject productivity into the productivity gains into the construction business. Could you take a few minutes and just talk about Chris's vision, what he saw as ways for us to do construction of a data center differently and what got you excited and what made you be willing to come out of retirement to help us innovate in this space? Yeah. So after being retired for, you know, close to four years, I went back to work again for a company called Balfour Beatty which is how I met Chris Crosby because he was one of our national accounts and so anyway fast forward after doing what I needed to do for them I decided to retire again and I was literally down at my house in
Starting point is 00:23:58 Florida and Crosby like saw my announcement and calls me and says you know I really want you to come and see what we got going on and I told him it this is kinda funny and I I don't know if he likes it when I say this but I told him I said I really don't like building data centers because you know they they just suck the life out of everybody it's always like double triple shifts and we need it yesterday then my husband's going through that right now and you know I I just think it's just horrible on the construction industry. And I said, I also have never worked
Starting point is 00:24:29 for an owner and I don't know how that's going to work out. And he said, no, really, I want you to come see what we have going on. And so I said, sure. And I was really, really impressed with the investment he had put into the design of our products and how we're able to do things as fast or faster than our competitors on a single shift with the respect for the tradespeople that we, by the way, desperately are short of, right, to make it a cleaner, faster, higher quality product and not have to kill everybody with these ridiculous hours to be able to accomplish it a cleaner, faster, higher quality product and not have to kill everybody with these ridiculous hours
Starting point is 00:25:07 to be able to accomplish it. Can I highlight one more thing there too, safer too? Absolutely. I mean, I'm not a construction guy, but that was one that made just all the sense in the world to me, Nancy, when I first heard the story, is asking tradesmen to work from 7 to know, 7 to 5 is one thing. Asking them to work from midnight to late in the morning.
Starting point is 00:25:27 Single shifting just, I think, improves quality, improves safety. People are wide awake. It fits their day. I just think, I think that one to me just jumps off the page. A safer job site is a job site that can run during the day and not have people, you know, going 1,000 miles an hour. Yeah, yeah. We can do more with less, and we can do it safer and with higher quality. And it's, it is just, it suits people's lifestyles better. It
Starting point is 00:25:49 allows us also to offer a more diverse job site, which, you know, we've done really well with on our CM roles. Um, and we're encouraging our general contractors to bring in more diversity and welcome, you know, my gender and also, you know, other diverse employees. So this is all good for the business and it's a very different paradigm to look at construction through so that was one of the things that really excited me about compass and I also thought you know with the investment that was put into this design and these products that we're delivering there's such a great opportunity to really really make a difference on how we can deliver through
Starting point is 00:26:24 the you know industrialized approach to construction, which desperately needs to happen in order for us to be able to solve a lot of the digital infrastructure concerns as far as being able to bring the digital age to more than half the world's population. And then in addition, just disrupt our business in the way that I've been trying to do for decades, right? So you talked about, you used the term industrialized the construction business. Can you give just one or two examples of things we're doing that isn't normal in the construction business or is still new and not pervasive? Yeah, yeah. So like, you know, doing offsite manufacturing is something that has, is people have been playing around with this for decades. And some people do it more than others,
Starting point is 00:27:09 but it has not gotten normalized. And I and I believe that, you know, we are doing our best to make sure that we can normalize that. And then when you really look at the process around industrialized approach, it literally has to do with having a very predictable and very, you know, certainty around how you're going to flow the work with the crew sizes in different areas so that people can know where they have to go and be accountable for what they have to accomplish and understand what the consequences are if things don't get done on time and then allowing for abilities to make up for that so that you know so that it's
Starting point is 00:27:45 very the schedule certainty and the cost certainty become very succinct for our clients and for ourselves that's what the industrialized approach is all about i mean think of an assembly line in an auto manufacturing plant where everybody has a place and they know what they're supposed to be doing every day our trades people just want that they want clear they're supposed to be doing every day. Our tradespeople just want that. They want clear direction. They want to know where they need to go. They want to make sure they can meet their units. And then what's so great about it is once they really get accustomed to it, then all of a sudden the great ideas start coming out about how they can improve it and even get better and get down to zero punch list, which is another goal that we have that is 100% achievable in this type of environment. So Nancy, most of the folks that listen to us are data center folks,
Starting point is 00:28:32 whether folks acquiring data centers or folks marketing and selling them, not construction folks. When you talk about offsite, could you give us two or three minutes on what that is, give an example, why it's an advantage, Folks that don't have the same depth of understanding of construction as you do, why is that a positive? What does it mean? What's an example of something we do it with and why is it a positive? Well, offsite manufacturing for construction is being able to take large components and it could, well, it doesn't have to be large. It has to be any type of way that we componentize units,
Starting point is 00:29:05 whether it's subcomponents or fully-modulized components, and they put them in an off-site environment and assemble them. In the case of Compass, we have many examples of this, but one of the largest examples is our power centers. We're not the only ones who do power centers. I mean, this is becoming more and more popular in the data center space. But it makes so much sense, because it takes the risk of doing things from a stick-built
Starting point is 00:29:29 environment in the field and puts it into a factory where it can be highly monitored. The assembly can be standardized. It's in a safe and clean and dry environment. So off-site manufacturing is so advantageous because it helps you control the cadence of the job in some large ways. And on top of that, you know, again, I'll go back to my inclusive comment. And that is, if you've got a manufactured plant, which, you know, many of our MEP subs are, you know, very sure at, the jobs are coming to you. You're not having to relocate every time a new job shows up because the jobs are coming to you. You're not having to relocate every time a new job shows up because
Starting point is 00:30:05 the jobs are coming to you and you're shipping out these products that we've now proven can be done at lower cost, at a higher rate of scheduling certainty and safer and higher quality. And then also now they're adding in the benefit of sustainability because being able to control that environment again in a local area helps us when it comes to transporting materials and looking at local supply sources and you know other ways in which we can build and produce products that are more sustainable. Gotcha. Alright you use non-construction audience you use the term stick build explain to everybody what that means. Well that's when you show up on a job site and then all of a sudden
Starting point is 00:30:47 you start getting boxes of you know hangers and conduit and you know studs and you know all of the different parts and pieces and the trades people have to then logistically go find everything and assemble it and in a stick built environment where they're having to like you, they go up on a lift and they are putting together pipe and they go, oh crap, I forgot this. They get down on the lift, they go find it, they come back up, they, you know, and there's a lot of waste when it comes to having to just, you know, bring everything in in separate components and then have the crew on site have to go assemble everything and then install it from a lift
Starting point is 00:31:25 or from on the floor in a trench, right? Versus being able to do it in a controlled environment or sending it out in components to where we say, hey, we've got this huge trapeze run and all the components for this are assembled in a way that you just grab these packages and you get up on that lift and you can keep going, right? Just way more efficient. Gotcha. Gotcha. All right, Nancy. Well, this has been super good hearing a little bit of your history here and how you got connected to Compass, your incredible experience in the
Starting point is 00:31:55 construction business and your passion for improving productivity and reaching out and helping our industry become more inclusive, more diverse. So thank you so much for giving us that insight. Look forward to having you back again on our next recording, and we'll pick a subject and dig deep into not sure whether we'll do diversity or whether we'll do innovation, but we'll think about it and talk about it and look forward to having you back again very soon. Thank you, Nancy.
Starting point is 00:32:23 Awesome. Thanks so much. Bye, Raymond. Bye, Nancy. Thank you for listening. Nancy, thank you for joining us on another edition of Not Your Father's Data Center. We'll be back again soon. Nancy's going to join us on our next recording. We'll be talking about how she is leading the industry from an innovations perspective and as well as her passion for diversity and inclusion. And we look forward to that after Thanksgiving. Everybody stay safe. Enjoy your holiday.
Starting point is 00:32:52 Hopefully you get to see family. And we'll look forward to hearing from you on our Twitter account at CompassDCS. Join us again for another edition of Not Your Father's Data Center. Take care, everybody.

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