NZXT PODCAST - #005 - Jimmy

Episode Date: August 22, 2019

This week Ivan and Denis are joined by Jimmy Joa from the BLD team. They discuss fighting games, the weeaboo invasion, and why PSUs don't matter. Thanks to kiosion#2020 for the artwork! Let us know ...what you think about the podcast at discord.gg/nzxt

Transcript
Discussion (0)
Starting point is 00:00:04 Waiting for having to say something. Hello. WN, basically. Welcome to the NXT Club podcast number five. I don't know we're live already. Yeah, we're live. My bad. I was busy looking for the Joey emote on Discord so I can react to all those messages you were spamming.
Starting point is 00:00:19 Oh, nice, nice. My favorite emote, by the way. Which one? Jimmy's. Oh, the Jimmy's. It's like derp, I'm like, RGB glasses. Pretty funny. Speaking of Jimmy, that's actually our guest today, we have Jimmy Joa, correct?
Starting point is 00:00:33 Yes, sir. Thank you for having me. A.K. Uncle. Oh, he's the uncle? He's Uncle. Actually, I was going to ask you about that today. Like, who the heck Uncle is? So, Jimmy is from the BLD team, specifically from the RMA team. But he's been with N60 for a while, haven't you?
Starting point is 00:00:52 Yes, I have. He's the second builder we ever hired. That is correct. And a little bit over two years now. Pretty good time, I would say. Pretty good ride. You were there from the very beginning? You saw build when, like, we just launched it to where it is today.
Starting point is 00:01:11 And you saw all the growth and the hard work that was put into it. It's a very humbling experience to see it go from such a small scale to what we have today in such a big operation. It all started with one weeb. Indeed it did. And now it's like... An army of webs. An army of webs. Exactly.
Starting point is 00:01:32 I make surprise you guys can play more weep. weave music in the warehouse. I hear a lot of Spanish music actually, just funny. Oh no, I always crank up my weave music. It's just most people are in the office so they wouldn't hear it. I feel like the new warehouse though still hasn't been weaved out like the old one. Because the old one, I mean we had, I don't even know how many anime posters hanging in that warehouse. That is true. It's just we've been so busy. No one has the time to actually put up anything. What happened are all those posters? Oh, we still have them. It's just we haven't had time to put them up make time you have time to do a podcast you have time to hang posters yeah I'm sure
Starting point is 00:02:09 my my DMs are getting spammed right now by my my coworkers questions but uh yeah what's like the most common question you guys got in terms of I guess that the co-workers buggy with uh it's mostly work-related stuff in terms of like releasing documents stuff like that yeah all right sounds cool so RMA huh yeah what's your what's your least favorite device to RMA, actually test out. Can you describe RMA? Because people might not understand, but actually the RMA processes or what it means.
Starting point is 00:02:41 ARMA basically is a department that handles all the returns, all the exchanges, refunds that customers may have. I see it as a department that tries to retain and help save as much money for the company as much as possible. What does RMA stand for? It stands for return merchandise, authorization. And yeah, so we basically, any BLD computers, like customers have issues with, they send it back to us,
Starting point is 00:03:12 we do our best to repair it, change out anything that's faulty or defective. It also applies to individual products from NST, like Crackins. So you do RMA for both components and computers? Yes, correct. So even if it's not a NZXT product, you'll still do an RMI on it? Yes, as long as we sell it ourselves. Gotcha. so like RAM or a video card or yes and I was going to Elgado's I guess my god also
Starting point is 00:03:38 yeah everything that we sell we it goes to our department when it comes back so what's like a typical day like um typically we in the morning we get a you know deliveries from the the delivery truck like companies like UPS FedEx we get around maybe roughly RMAs strictly with BLD BLD computers and either their refunds repairing or We handle all of that. Typically we also get maybe a couple pallets of like NZT products like Crackens power supplies cases and we also handle all of that as well for our day-to-day process. And you do you test this stuff like when someone like let's say I buy a computer and Something's not working and they send it back to to NST? What's the testing process like how do you determine what's wrong?
Starting point is 00:04:23 First we determine the root of the problem. Let's say if something is freezing is something is causing the computer to freeze typically we try to troubleshoot and see if it's a CPU issue or RAM issue because that's usually the most common when it comes to freezing. Have you ever found anything weird on a computer? Yes. Yeah, it's kind of... Remember the server rules? Remember the server rules?
Starting point is 00:04:46 Yeah, sometimes we find stuff that we have a lot more questions for than anything. But I think at one time we had a computer that had like rat droppings in it. Because the customer kept it in a storage unit and I don't know, it just ended up having a lot of rat droppings in it. It's so gross. Yeah, we ended up having to decline that and send it back to the customer so he can clean it out first before he sends it back to us again. So it can get pretty nasty. That is disgusting. I used to work tech support, like the Easy Tech at Staples, and there's somebody who brought in a computer for repair and it was a smoker's computer.
Starting point is 00:05:25 Oh yeah. We get a lot of those too. So their CPU fan was like cake in this like sticky black dust. It was so gross. Yeah, it's a pretty nice thing. The only thing grosser than the smoker is a vapor. Facts. Facts.
Starting point is 00:05:38 Then I'm sitting next to two of them right now. Yeah, I say that's because we literally both bait. Well, speaking of a vape, I think, I think Jimmy was the first guy ever to vape at NZXT. You know, I swear. You actually. You were. You were the very first guy to ever vape at NZXT. And you started a trend, man, a revolution.
Starting point is 00:05:56 Because now I think, I feel like. every single person in this office, with the exception of like, Shin. Like me, Johnny, even Jared vapes. Like, me, Johnny, Wesley, and Shin. Well, Shin smokes. Maybe just me and Wesley. Are the people that don't vape or smoke in there?
Starting point is 00:06:13 It's a very stressful job, you know, dealing with those rat-dropping computers. Yeah, it is. You got to take the edge off some. I got to get advice somewhere. I have to admit, you guys do look pretty cool when you're puffing in the parking lot. Big clouds, big fat clouds. That's indeed, indeed. What's your favorite type of cloud to vape?
Starting point is 00:06:32 Cloud 9, for sure. All right. Oh, sorry. I was going to say, if you guys have any questions in the chat, so we are recording this podcast live. I think we might go forward with the live recording because I think me and having both like it gives us a little bit of opportunity
Starting point is 00:06:49 to mess with you guys a little more. It also gives us, you know, some like, you know, extra prestige being in the Discord, you know? It's like, why would you join? So you can. Also, it gives people an opportunity to earn XP by asking this question. Smart. I like that.
Starting point is 00:07:03 I like that. Unless we do stable XP for podcast text channel. Or maybe I actually boosted the XP. Oh, I didn't tell anyone. It's a double XP event right now. Maybe. Hop on it, boys. It's like a Korean MMO, right?
Starting point is 00:07:15 Double XP weekends, double drops. Actually, speaking of that, you're going to get away from the Arma thing for a second while we get some questions. What are you playing right now? In terms of games? Yeah. With my emotions? Sometimes I do that. Okay.
Starting point is 00:07:30 You know, only for good fun, you know. Since I'm very busy nowadays with work, like, I really find I have less and less time to play games. But for the most part, my games that I play right now currently are Final Fantasy 14. It's an online MMRPG. Never heard of it. It's more of a niche crowd. Final Fantasy. Final Fantasy.
Starting point is 00:07:52 Huh, that's interesting. Is it like a new IP, Final Fantasy? Yeah, yeah, yeah. Okay. Yeah, I play Final Fantasy 14. Every now and then I'll play Team Fight Tactics. I'm sure some people are about that. That's your favorite cloud, Final Fantasy.
Starting point is 00:08:05 Hey, oh! Yeah, got them. Yeah, and now I'm... I kind of took a long break from Rainbow 6, but I'm starting to get back into it a little bit, see if I still have fun with that game. But yeah, these are, like, my current three games that I play right now. Well, not only were the first Vapor at NGXT,
Starting point is 00:08:21 I think you were the first... Well, I guess you were the second fighting... game fanatic. Wesse would be the first. Wouldn't you be the second one? I don't consider myself a fanatic. I mean, I've never been an Evo. I've never, I've never taking any game seriously, to be honest. I'm more of a casual
Starting point is 00:08:39 gamer with everything because I hate taking video game seriously. No, Jimmy here, like, he's really good at fighting games. Dennis, too. I wouldn't say that. Well, for office standards. Because you, you and Dennis and Wesley could probably when
Starting point is 00:08:57 most of the fighting matches you'll have in this office, right? In the office, yeah, but that's like, you know. There's a lot of gamers in this office. I feel like if I put more time
Starting point is 00:09:09 into the fighting game, I would actually be decent, but the thing is Street Fighter 5 is the only fighting game I play. And the only reason I play Street Fighter was because I watched the 2017 Evo
Starting point is 00:09:21 where Tokito had a losers run like Miracle where he went all the way from losers and won evil. And the Beepunkin made him cry. I was really into Street Fighter. I would be playing with Jimmy at midnight and just spamming Rashid. Those are some good all fun times. But yeah, the main reason I got into Street Fighter was because of Tokedo anyway.
Starting point is 00:09:47 His Okuma gameplay was very inspiring and very, like, pretty skilled. And I wish to replicate that. Which is why I played Street Fighter and I made Nakuma for most of it. Your Kuma isn't bad. It's pretty good. Your Kage is annoying. Kage is annoying. The second as well, I try to frame trap people with my axe cakes all the time.
Starting point is 00:10:07 Just block. Yeah, but surprisingly for you, I have not seen many good Ed players, and I think you are pretty good Ed. I feel like if you're playing a low-tier character, you have to be good with them, or you're just like a joke. Yeah, that's true. Like, if you're playing somebody low-tier in any game and you're not good with it, you're pretty much a clown.
Starting point is 00:10:23 Because you have to make up for it since it's a low tier. Yeah, exactly, yeah. You get a really good time in to put more work in to get those matches out. All right. What you vaping on? Like my mod or my shoes? Yeah, both. Let's hear it.
Starting point is 00:10:40 I have a MVP for Inokin. It's a box mod. I had this for like several years, actually. I think it's almost time for me to upgrade to a different one. But yeah, I have anokin MVP4. Charges by purely USB, no external batteries. My tank is a smock prints tank. Pretty good tank.
Starting point is 00:11:03 Welcome to the vapecast, everyone. Yeah, I know some of those words. I have no idea what you're talking about it. Honestly, I don't really care that much about, I know there's like very huge enthusiasts for vape stuff. Yeah, it's kind of weird. So I mostly just vape as a vice, you know. It's just something that I need.
Starting point is 00:11:19 People just sent to me, man. Vaping is like mining your lungs of the diamond pickax. Probably, but I'm sure it's still better than smoking cigarettes. That's the reason I am on vape. I quit cigarettes, and I think vaping was the best alternative for me. And, like, more and more, I try to do less and less of vaping as well. And I think vaping was a good escape from cigarettes, and that really helped me in terms of my health. Since I started working out.
Starting point is 00:11:46 You've lost by all right. Thank you. Yeah, I started working out more, and I've noticed that vaping, instead of smoking cigarettes, I've given me more stamina. Like, I wouldn't be out of breath. I couldn't tell if you were losing weight or if your hair just got longer. Yes. Yes to both.
Starting point is 00:12:02 I think he might have the longest hair in the office, right? Oh, Jimmy is also, Jimmy has the longest hair in the office, but he's also the very first employee to ever get a haircut in the warehouse. That is an experience that I don't want to talk about again. But you pulled off that haircut. Were you here when you got his haircut? No, it was. So when he first started growing his hair out, because his hair wasn't always this long.
Starting point is 00:12:27 Like he had a man bun, basically, right? And then one day, he just literally shaved all the side of his head. Like, just shaved the side of his head. And he just had like this giant man bun. And then I asked him like, hey man, so put the hair. And he's like, oh, I forgot who cut it? Who cut it in the warehouse? Someone cut it from the warehouse.
Starting point is 00:12:49 And he's like, oh, so and so cut it from the warehouse. and I was like, hope you didn't pay for that, man. I did not pay for that, and thankfully I would not do it again. Was it that bad of a haircut? No, he looked really cool for it. I'm sure you could probably find it on Jim.
Starting point is 00:13:04 You guys heard it here. Man buns are cool, according to Ivan. Well, no, I don't think, I made fun of him every day. We were a man bun, but that's why I noticed the hairstyle. The funny thing about me growing on my hair is the first, like, I started doing it
Starting point is 00:13:17 because my old girlfriend liked long hair on guys. So I started growing it out, but then, you know, after a while, I'm just like, oh, it's not a bad look for me. I used to have long hair. Yeah, so then I just kept it too in high school. Yeah, I just kept it long and I probably won't cut it until next year because I have a cosplay plans for anime Expo for next year. Speaking of being on the lookout for that. What's your, what's your favorite cosplay that you've done? Because I saw a cosplay.
Starting point is 00:13:50 Besides the maid outfit. Actually, I've never cost me before, and the only reason I did the maid cosplay was someone bet me a hundred bucks that I wouldn't do it, so I just called them on their bed. I think it's hilarious too that. You guys are passing out flyers to the pop-up. Yes, we were passing out flyers in our cosplays, so that was an experience. So for those who don't know, during the pop-up for NXT, we were trying to figure out some interesting ways to do marketing for it.
Starting point is 00:14:14 We thought about having like banners and like skywriters and kind of stuff, and one of the things we thought of was, hey, we have all these webs and warehouse they're all literally going to enemy expo there's no reason why we can't give them some flyers to pass out so you had jimmy here and some other guys in uh in in in made outfits like it's like they're the cosplay channing out these flyers to the nzxti pop-up which that was the that was the lawyers how was that by the way like that whole experience of giving away the flyers uh i i want to say it could be better because most people that are at anime expo they don't really are that receptive to flyers mostly because they're there for the event and they're there to do stuff at the event not go somewhere else
Starting point is 00:14:54 but uh i feel like it could have been maybe a little bit better in terms of how we approach the crowd but then um i still say it was a decent experience to where we can learn more of what we can do to advertise like to people yeah i heard someone got their flyers taken away yes what's that story that story i heard uh they tried to pass it out inside the venue okay so credit guards saw it Which I'm pretty sure we told them not to do, right? Yes, we told them not to do it. We do it on the outside of the venue. Right, because it can't control that.
Starting point is 00:15:25 Yeah. But then someone was trying to pass it out inside the venue. They took his stack and literally toss him in the trash. That was a pretty funny experience. I'm trying to link a picture of Jimmy in the podcast chat, but for some reason it's not working now. Let me dump it in there. Yeah, you just take a screenshot of it and then do it there.
Starting point is 00:15:43 I have a picture of him in the maid costume too, but first I want to... Is it going to shame me on the podcast? podcast now. Private account. Okay, so, back to BLD. How has it changed from like a builder's perspective? I know you don't build anymore, but like I'm sure you see what happens. Like from the, from like the very beginning of like how we used to build and how we build now.
Starting point is 00:16:07 Like how is it changed? And like how do things change for the better? In your opinion? Like the building aspect? Yeah. For the most part, people here need to, for from the beginning, we were. trying to experiment and see what's like the fastest most efficient way to assemble a computer together right so we took a lot of like study time to like
Starting point is 00:16:29 whenever we don't have orders we would try to see what's what's fast can we unbox all the parts first before we start building or can we you know maybe have it set in a certain order to put it into the case so like so we pretty much lay the groundwork for for what's today now we lay out the groundwork So like for now, people will always unbox them, have it on carts. Like each builder have its own cart. So everything's unboxed, ready to go. And then all the builders are pretty much trained to know what to put inside the case,
Starting point is 00:17:01 computer case first. So they know like exactly what's the fastest way, what's the most efficient way. Are we able to give up the secrets for people who want to build? I mean, this is pretty much general knowledge. It's not like we patented like a building technique or anything. Right, right. Yeah, it's like a the secret NZXT SOSA building. like PC is really fast.
Starting point is 00:17:19 So what is the fastest way to build a PC? From what I can remember, so you prep other parts, they're all in box, right? Right. So have the case, all the panels are off on the case, so then it's ready to go whenever you need to put something in. So what you would typically start with is screw in the hard drive, SSD, everything that's storage related,
Starting point is 00:17:39 onto the case first. So then that way it's ready to go when you need to plug it in. Well, speaking for our cases anyway, takes the cases we found that to be the most efficient so then after you put in your storage devices you would put your motherboard in well before you put your motherboard in install the CPU the RAM anything else that isn't screwed on onto the motherboard so then your CPU RAM should be already be on your motherboard when you put it into the case then i'm doing this completely wrong then it's just to make it faster right right and like less headaches for you uh there's a right way
Starting point is 00:18:15 and there's a fast way. Yeah, okay, okay. But just, oh, sorry. So after you put the CPU and RAM onto the motherboard and the motherboard is installed onto the case, you would start installing the power supply, right? The power supply will be, you know, usually we have a power supply turret, like a bracket where you screw it on. So after you apply the bracket to the power supply, you just slide that into the bottom shroud section, And then you would just connect the cables to most of the things that are available to connect it to.
Starting point is 00:18:48 So after that, you will put on the CPU cooler, whether it's an air cooler or a cracking. Since you removed all the panels off the case, it makes it a simpler process. So after that, you would just put everything that's related to the CPU cooler on to the motherboard. After that, you're just basically putting your video card, whatever capture card. There's stuff like that. Literally easier than Monorovip. True, true. I remember when you interviewed and we still have the same practices day.
Starting point is 00:19:18 Every person that applies for that job has to build a computer. We lay out the parts for them and they build a computer. Do you remember when you built it on your interview? Interview computer? Yes, I did. How did you do? I told the interviewing manager, I said, how long will you take for you to assemble a computer? I said 30 minutes and I assembled a test computer in 30 minutes.
Starting point is 00:19:42 So I try to oversell myself and not try to undersell myself. I'm just being honest of what I can do. Do you think you're better now at building computers after building for so long? Better in terms of knowledge? Yes. Speed-wise, I probably dropped since it's been a while since I built a computer now. And I remember when Jimmy first started working here. Like Jimmy was our second builder, so we had two builders.
Starting point is 00:20:07 It was Mark and Jimmy, and Mark's still here too. but when we launched build we didn't really know what to expect it was you know we've been in business for like 15 years already at that point right and in the very beginning it was slow and I remember every time we got an order we would ring a bell ding ding ding ding ding ding hey someone bought a computer and it was so like so slow at that in the beginning that I remember Mark and Jimmy you see to play Rochambeau to see who would build it. They would rock paper scissors to see who gets the building. You know, and it was kind of like,
Starting point is 00:20:46 I don't want to say there was uncertainty in the future of build, but everyone was kind of like, okay, like, when is this thing going to actually start taking off? And then, you know, eventually it did, but can you describe a little bit or explain a little bit how you felt in the beginning when you first started working at build? When I first started working at build, at build it is what I expected because this was a new project that launched a new
Starting point is 00:21:14 service I expected to beginning to be very slow because coming from I used to work at cyber power actually and from from watching the way they've grown something like a like a system integrator like a service it takes time it definitely takes time you need to invest your money and time into it for it to grow into something exponential so I already had had the pre-notion that this is going to take some time to grow. So I kept at it. I kept, you know, doing my best.
Starting point is 00:21:44 And then eventually we started getting, you know, some influencers, you know, namely Mr. Ninja here. Who? Who? Yeah, some mixer, dude. I don't know. But, yeah. Mixer, what's that?
Starting point is 00:21:55 We started getting pretty good on our marketing, right? And we're getting more and more people to notice BLD. And I just started, like, shooting up from then on. And then we had our first Black Friday cell was very successful. We sold a lot of orders. It was funny. I went to lunch with Johnny the other day, and he put his phone on my dashboard because he was showing me the map where he drive.
Starting point is 00:22:19 And I was looking at the map, and then every like a couple seconds, it was like, ding, ding, ding, ding. Like, he was still getting bill notifications on his phone. And I'm like, you still haven't turned those off? He's like, oh, I can't, man. And I just remember that the days when we used to ring that bell, it's really cool. see it to see all that hard work because you guys really laid the foundation because you I mean you guys wrote manuals on how to assemble computers for that people are still using to this day you know
Starting point is 00:22:48 or even like we didn't have a RMA for computers and you guys set up the process for all that stuff so kudos man you guys did a great job thank you appreciate it when did you know that it went from being like just like a like a project that might be a thing until like okay like this is for real. When you got invited to the podcast? Oh. He's like, I made it, Pam.
Starting point is 00:23:12 Sorry, can you repeat the question? Yeah, so, so if you can recall, when was the moment we realized, okay, build is a thing,
Starting point is 00:23:20 it's going to be a thing with NZXT going forward. Like, can you recall like that moment or like, maybe like that, like that week or day
Starting point is 00:23:26 or whatever when you realize that? The moment I realized that is when we actually started getting help from the office because we were, oh yeah?
Starting point is 00:23:36 We did not have enough people to man the building process. We were getting people who were like managers, never really built computers in their life. They were coming out to help us because of how little we, like how little staff we had at the time. And the people that weren't helping with that were helping in other ways. I remember we were even when the whole Bitcoin mining thing was going down and we decided, okay, we're not going to rip off gamers. We're not going to rip off gamers and charge them extra for these cards. but it was really hard to get cards so we were even
Starting point is 00:24:10 I was even buying them on eBay dude like people were buying them on eBay and with their credit cards or their own money and then we were getting reimbursed for it because that's how I don't want to say small but that's how I guess how everyone was kind of pitching in to get this thing going because we knew
Starting point is 00:24:26 it was super important and everyone pitched in you know like it wasn't just building either it was like a support from everywhere so it's really I think it's it also kind of unified us a little bit because, you know, people like you said, people that normally shouldn't be building computers, like managers, are in the warehouse, getting dirty and sweaty, building computers, and it's awesome.
Starting point is 00:24:50 I love seeing that. Yeah. It's ironic that you say that, too, about the Bitcoin mining. It's like it was really bad for the industry because it caused a huge rift in prices. But at the same time, we were able to use that opportunity to sell ourselves. To say the gamers like, hey, we're not the type of company to turn a profit. We're going to sell these video cards at MSRP, and we're going to sell them and not make a huge profit off of them. Yeah, build was never, you know, the idea behind build is not to upsell computer parts.
Starting point is 00:25:22 It's to, you know, assemble computers the best way we think they should be assembled and not ripping people off and charging them MSRP for it. You know, we do charge a build fee, but that's because we do a pretty good job. at it um we're pretty much like a a premium service for not so much yeah yeah we're like the jewel of computers exactly vape on bros vape on it's funny because um the the the thing with the with selling the video cards at msrp during the mining craze was one of the things that i talked to ivan about when i was doing my interview i was like because i remember when it first came out and i was like oh man i would love to get a new video card but they're like a thousand dollars for like you know Was it like a 970 or like a 980 at that point or something like that?
Starting point is 00:26:07 People were buying computers from us just to get the cards. Yeah, exactly. And like when I heard that NZXT was like selling full systems and there weren't upcharging on the cards, I was like, that's really, really cool. And then when I applied for the job, I'm like, yeah, like this is why I applied because I remember they did this thing. So people will contact me too and tell me crazy things like I'll buy, I'll buy 500 graphics cards from you guys and pay this one. and I was just like block them. I don't care about Bitcoin
Starting point is 00:26:40 or making people rich, you know, from computer parts. I really don't care. We're here to help gamers. You're a PC gamers, you know? If you want to, if you want to, if you want a PC, then we'll say... We're here to help gamers
Starting point is 00:26:53 and make Weaves angry. Company by gamers, four gamers. So, Bernie question, Jimmy. I'm sure you heard about this. Should we delete the anime channel? You know, I hear a lot of, about this like when I do have time and I pop in and check up on things like people would say you know weaves are getting disrespected and bashed on I'm like sure
Starting point is 00:27:16 I mean that that happens normally but you know that's the joke it's well it's not nice to get made fun of and like you know pretty much get like be like the enemy of the server I feel like people will say people will always have their opinions you can't really stop it it's also it's all in front Like, for example. People play Minecraft, people play Fortnite, right? But, ooh, Fortnite, what are you playing that game for? Yeah, I mean, it's a common theme in the gaming community to make fun of certain things, right?
Starting point is 00:27:48 Right. It's just like a common thing. A part of a gaming is not necessarily making fun of people, but like the trash talking, the light jabs. You know, it's not really, you know, hurting people's feelings. And if people really know who we are, like, they'll know. that everyone in this company is a gamer and if not a weave they at least understand anime culture
Starting point is 00:28:13 and we're not making fun of it or it's literally just having fun with the idea that like you know oh yeah like let's make fun of webs because it's fun like okay let's do it because it's just a dumb thing right? I literally have a figure inside of my 8700 at work like it's
Starting point is 00:28:29 I'm a giant weave you know and I'm sure Jimmy probably knows because it's a little bit of an older we like I am like what are you talking about but like you be younger than you I don't know how are you are you comfortable giving your age I get if I grew up my favorite year I probably look 40 but um I turned 27 a couple months ago okay yeah so you know too much old than I am so like I remember being in like junior high and like high school people will make fun of me for liking and me having like a yeah in a yasha shirt because I was like the hot show at the time we're or like whatever and like just that made me and made me and my weep friends stronger friends friends
Starting point is 00:29:04 Because like hey, you know all these guys that make you fun of us but we know what's up But you know you catch an episode of cowboy bebop on the dog swim it was lit one in it and like you know I don't know to me I'm saying you need to be made fun of But the same time though like the internet's gonna do that to you right people All over the world do you're my mom and dad still call them Chinese cartoons and like They're there they're you know they're like older Hispanic people right So like you know like I'll be watching a show like super loud on my on my monitors and they'll like walk by and make fun and like do like a fake Japanese voice and like fake Japanese
Starting point is 00:29:38 language and I'm like you know like 20 years and they're still doing this right they're still making fun of you know somebody good fun of anime but they don't you know but I just it's literally roll off my back because you know it's my it's my hobby right it's one of my one of my passions I love it and I'm not gonna let it go and right right no matter of somebody making fun of me for it's gonna make me you know stop yeah I agree with you yeah it's like it's the equivalent of making it fun of you know vapors gamer or vapors Gipers, gamer, like, for example.
Starting point is 00:30:06 I don't make fun of me, and I'll just sit there and blow a giant cloud and like, yeah, brother, vape on, bro, vape nation. You have to make fun of yourself, man. You know, it's like a common thing, say, like, oh, the gamer lives in the mom's basement or whatever. Yeah, like, why not play up on that? Like, it's a joke. It's not like a joke. Or, you know, or like a video games cause violence, you know, or some, some, like,
Starting point is 00:30:28 dumb thing like that, right? People are going to assume things about you no matter what it is you like, and, you know, I say who cares, right? Now, obviously, someone's like being mean to you, you know, contact one of the moderators, you know, we'll handle the situation. But, you know, like, you know, it's the internet. You know, we can't. It'd be different. It'd be different if we weren't webs.
Starting point is 00:30:44 Then I would say, okay, yeah, then we shouldn't be making fun of something we absolutely know nothing about. For sure, yeah. And that's totally unrelated to the people in this company and server. But that's not the case. Yeah. Welcome to the Weebcast, everyone. I will say, though, like, from my past, like, living. growing experiences.
Starting point is 00:31:05 Growing up as a minority in the 90s, I've heard it all. Trust me, I've heard it all. Like, the worst for the worst. And that helped me pretty much get some thick skin. Because, like, in order to go through life, you need to be able to handle that. So that helped me get some more thick skin.
Starting point is 00:31:22 I'm able to, like, be receptive to actual criticism instead of, like, if it's just straight bashing, I just ignore the person. Block them. Like, I don't care about that. They're ignorant. They're angry because they don't have a wifew of their own. Exactly.
Starting point is 00:31:34 To be honest, it's their own fault for watching anime. Yeah. So like if you ever feel like you are being bashed, you know, like just know it can be so much worse, especially when you... Just know that we're really destroy you if you're really like. But like, you know... That's a great... I'm sure most people here over the age of 25, growing up gaming, you've heard some interesting things on Xbox Live lobbies and stuff like that. My parents literally told me one day that was going to be useless because all they was play video.
Starting point is 00:32:03 games look at me now yeah so like you know I'm not trying to say you know don't don't just ignore everything obviously it's not cool to like bash somebody but you know you got to take it into context like when is it actually bashing when is it actually being insulted you know just like yeah just take it into like context all right so uh my favorite we need to make fun of is McKay. Good story every time I see him I have to Not make fun of him, but I have to, like, make him chuckle. I just, I love, I love teasing him. A hearty chuckle.
Starting point is 00:32:41 Like, every time I see him, I'll say, like, hey, is that a Jojo reference? He literally has a hoodie that says, is that a Jojo reference? So, like, you just give him crap for that. Or if I see him driving, I'll just make one of his car because that stickers all over it. True. His Weedmobile? Yeah, he has nothing but anime stickers on that car. And he changes him often, too.
Starting point is 00:32:58 Does he really? Yeah. I wasn't where you can change those. I almost bought one the other day. like um you know the ones that have like the little like head of the like the like the wife who can like peeking over oh yeah yeah yeah yeah i saw that and i was like maybe i should maybe i should buy one i didn't though i didn't though but you know it's funny like it's it's it's it's kind of funny seeing like the change in like weed culture like before it's like a really
Starting point is 00:33:23 underground thing and now like these weaves are like out like they're out of the way before it was cool these guys are out and about with like they're like full they're like full they're like full car raps with their wifu right on the side. I'm like, damn, these people just do not care. And I'm not even, I don't consider myself a Weeb at all, or even a quote unquote anime fan, but I do have a favorite anime. And
Starting point is 00:33:45 I, when I first watched this anime in like 1995 or whatever, me and my friend had had to buy, well, we had to walk to Thai Records and then buy this Japanese magazine so we can order the
Starting point is 00:34:01 Neon Genesis Evangelian box set for like $500 from Japan and we had no idea that we were going to get our money back but we really wanted to watch, you know, Neon Genesis because we've heard all about it and like let's just get it. Very cultured you are because I've watched that show and actually enjoyed it as well. It's awesome. It's great. I watched it as a kid.
Starting point is 00:34:20 I was like 15 when I watched that. That's like pivotal age to watch a show like that. Not only that, but the experience of, okay, let's go buy this magazine and then pray that that this company does not rip us off. And then three months later, we get, you know, like 10 VHS tapes. Yeah, that was actually like the fun part about it. Like getting together with your friends at their house and watching shows together. That was actually quite the experience.
Starting point is 00:34:46 It's pretty fun. And now we get Netflix adaptations. Now we just stream it together online. I refuse to watch Neon Genesis Evangelion on Netflix because they took out the song. Oh, how dare they? Dude, the song makes the show. If you listen to the lyrics and you interpret them, well, I'm not going to spoil this or make you guys think a certain way,
Starting point is 00:35:07 but listen to the lyrics. I mean, if you're spoiling it this late into the game, like, whatever, you're not a real anime fan. Which is actually funny because I literally just watched Evangelion at the first time like this year. Because like, because there's no way to really go watch it. Like I know that we had a copy of it and like I didn't want to pirate it. So I wanted to... I'll bring my VHS tapes.
Starting point is 00:35:25 Oh, Lord. Fly me to the moon. People will be like, what is this ancient? artifact that you brought me probably I mean I'm old enough to still remember VHS tapes like cassette players the ancient scrolls the ancient text now it's just like you got that in mp3 anime really went mainstream with Pokemon and I think that's why I'm not a weeb is because Pokemon came out when I was already out of high school like I graduated 1999 yeah I was a wee little lad when I watched Pokemon
Starting point is 00:35:53 Yukio like when Pokemon came out for me it was like a little kid thing it was and I had no interest in watching Pokemon. But here at the office, everyone loves Pokemon. I don't, I personally don't think so. I think that people just saw it was like a cartoon because they like Americanized the show so often or so much. I think like in my opinion when it really got like quote unquote mainstream was when they started hitting Adult Swim and Cartoon Network.
Starting point is 00:36:19 Because they had the whole like Tianami block like right after school. If you had cable at the time and you can like watch was they have like Outlaw Star and G Gundam and a Dragon Ball. Z, you, Hakka Show. I think all those shows are like, what, what is this? This is so sick. It's so dope guys.
Starting point is 00:36:35 It's also funny that... He's shooting guns out of his fingers. It's funny that you say that because I was introduced to those shows in English first. So it kind of felt odd to me to watch them in Japanese now. So I feel like the whole subs versus dubs thing is like, I guess it's whatever you get introduced to first is like your preference for that. Dubs are obviously better. If I watch Dragon Ball Z in Japanese,
Starting point is 00:36:57 I get annoyed by Goku's voice. I can't stand Japanese Goku's voice. Because it's literally a little old Japanese woman who does his voice. She's doing it for like a million years. Like whenever I play Dragon Ball Fighters, I always have the channel of English voices for Goku. It's barely least because it's so bad. It's just like super high pitch and shrill.
Starting point is 00:37:17 It gives me the willies. Can't stand it. Indeed it does. But yeah. Big boy willies. All right. So chat, you guys have any questions for Mr. Jimmy Jha Jha jingle all the way? Ask us questions.
Starting point is 00:37:35 Yeah, and so we're doing this live. It can be about anything, you know, just, you know, experiences building, RMA stuff, working at NZXT, any, you know, whatever you want. You know, he's, you know, everybody has their own story. I'll work in here at the company, and I'm sure he has some pretty interesting ones. Feel free to shoot your questions that is related to him. Nick wants to be a mod I cannot give you that I am already watching Demon Slayer
Starting point is 00:38:04 actually I heard it's really good I heard the opening and the ending Is it really your last day Nick Oh Nick Nick Like Nick from People Ups That's what he said in there I don't know it's true or not Nick's always trolling I don't know what they believe
Starting point is 00:38:19 How many PCs do you usually build in a day and what is the most you've built typically most builders here will do five to six per day the most i've ever built in a day was probably 10 it was because it was really crunch time and i literally just hype myself i took a 30 minute lunch and i took no breaks at all and i just went ham on building that day
Starting point is 00:38:43 now obviously you got paid for all those hours right it wasn't like you work for okay yeah everybody knows it was a 10 hour day for me what's the most common thing that gets armate the most common thing that gets arm made uh usually people will say like oh my computer doesn't display anything when it turns on and then more than common that we found out it was just a cable that was unplugged so we just plug it in for them yeah that's kind of the hard thing about PCs right because when you're selling something like that to to a person who doesn't know anything about computers
Starting point is 00:39:13 they wouldn't know this to check you know oh is the you know is the there's a PCI pin plugged into my video card you know it's a really simple thing sometimes Nick if you're listening I'll make you mod when you give you my cheesecake bro I'm still waiting for it he promised he made so Nick is a really good baker and he makes his vegan cheesecake that's amazing and he promised he's gonna make me when he never gave it to me so why should I make it mad if you can even make me a cheesecake it's going down nice is a good question is there a British branch I could work for in your future we definitely are trying to look to expand but I cannot
Starting point is 00:39:50 review any details about that so far yet But yeah, we are looking to expand, but we kind of give an ETA or estimate about that. Yeah, I think that's always like the case, right? Like, I mean, we obviously want to expand and be everywhere, right? Like, we get questions all the time. Like, do you ship to Ireland, do you ship to the United Arab Emirates? Can it buy your computer in Russia and Germany? You're like, wish, you know?
Starting point is 00:40:14 I mean, we sell parts through your retailers. Fortunately, you know, we can't send anything out. What's your opinion on PC parts becoming cheaper in the U.S., Jimmy? PC parts becoming cheaper in the US. That means more people are very accessible to it. Because I'm earning the one when, you know, obviously the Bitcoin craze drove up GPU prices. So when they dropped again, a lot more people were able to get their hands on, at least like enthusiasts and gamers were able to get their hands on it. I didn't even realize parts becoming cheaper. Oh, they are becoming cheaper.
Starting point is 00:40:44 And I also think since... I think that they're getting more expensive with... Since the memory companies lost that lawsuit, they obviously have to reduce their RAM prices again. What lawsuit? I don't even know. Because I'm pretty sure it was because all the memory companies came together and started like price fixing and like setting it at a high price. I thought, I can correct me where I'm wrong. I thought that the RAM prices spiked because there was like a huge flood. That was that was storage, I think.
Starting point is 00:41:12 Oh. I think it was storage, right? That was a few years ago where like there was a tsunami or something. Correct. But that issue was like swiftly like remedied. But even then, some kind of. some memory companies came together to agree to like set RAM prices at a certain point. And they kept it that way for a long time.
Starting point is 00:41:30 And then people were starting to file lawsuits against them because they were, this is unfair to people that wanted to actually get RAM for their builds. And like, literally I remember when 16 gigs of 3,000 megahertz cost $250. Yeah, it was really expensive. That was crazy. And I bought my original set at $90 to give you some context of how much they increased the price. So that's why I'm happy that prices are getting lower for this is good for the company in terms of purchasing power is good for Consumers so they're able to actually afford to buy computer parts and build their computers now
Starting point is 00:42:06 Yeah, I mean like okay, here's a question this is something that we used to get a lot on Facebook BLD is a rip-off What is your response to that? Someone were to tell you oh these companies are not these guns but like specifically NZT is ripping you off you should build your own I feel like they say that because for the most part it's a lot of people felt they were being sold like off-brand Chinese like components and then they were just putting that together with like a big brand GPU and people were saying they're getting ripped off like their computers like are literally blowing up but like we use we're very transparent in the parts that we use we literally list everything on the website so you know what you're getting. Whenever someone tells me that, I'll always just make a PC part picker list of the same parts, and I'll send it to them and sometimes build is cheaper. And they'll be like, oh, okay, I didn't know that. And then they'll send me a parts list that's totally different and way cheaper,
Starting point is 00:43:11 saying, see, building's cheaper. I'm like, well, yeah, you can always build something cheaper. You price hunt and get cheaper parts, but for build, The idea is like we're only going to build a computer for the games you play and guarantee the FPS and we're only going to have a limited selection of parts based on our testing and what we think, you know, performs the best. And we're never going to be the cheapest because we don't have a lot of deals or sales or whatever.
Starting point is 00:43:39 And we're not raising prices of the stuff. It's all MSRP. So that's the difference. Yeah, I think I did a PC part picker when the starter receivers came out because someone asked me about it and I threw on the Discord. while back and like ours came out like $50 over like that's but it's not free man make it free you're right exactly you know how much for free PC uh I don't know uh first level 1,000 someone gets to that point but like I mean it's it's like it's always build it's always better
Starting point is 00:44:11 to build your own right like I think we all agree on that right it's always better to build your own PC is the reason why I shouldn't but if you don't want to you don't have the time or don't want to deal with it or want to just be able to call McKay at any time you know during work hours and say, hey, my thing's not working. Like, we'll literally help you. Like, we've had people be like, hey, I want to be able to, you know, turn my radiator, you know, pump the other way. And we'll literally go step by step and, like, help you, you know, do all these things.
Starting point is 00:44:36 And that's why you go with the build. Like, to anyone that says BLD is a ripoff, this service is not meant for you. Like, BLD isn't meant for enthusiasts. Obviously, if you know how to build it and you know how to price check, it's not something that you need to purchase. Anyone that says BLD is a rip-off, I would say it's pronounced build, not BLD. Then why is it called BLD then? Because we don't like vows for some reason.
Starting point is 00:45:03 Huh. That's a good point. We never use vowels in our naming. Yeah, cam. But you don't say CAM, do you? I say, Kim. No. Cam.
Starting point is 00:45:13 Kim. I just get rid of the A internally. Is that question directed at Dennis or me? How have you learned to do you? cable manage probably you probably you okay just pretend it's all you don't want to talk to me actually Dennis didn't learn because you had to build guys do it for him so it's not that something they learn is that I don't like using zip ties I've always been opposed using zip ties I like I like using the Velcro ties but you
Starting point is 00:45:40 can just make things so much nicer and needer with zip ties and I really need is like a cable cutter you know to make things look better never built a PC and I'm saving up for one is putting the CPU into the motherboard board as hard as it looks no it is not no not super super easy just do not go at it at an angle make sure it's like flat and he just literally just drop it into the socket and that's that's all you need to do yeah there's like a little corner right there that tells you like where it goes it's not hard it's no um yeah keep asking questions guys yeah no i mean you get reasonable questions yeah about anything ask uncle i think somebody asked uh did you already answer like what the
Starting point is 00:46:20 what the most common armate part was? Oh yeah, I think you said it was... Most common army issue? Yeah, just the issue. Mostly like stuff not displaying, artifacting. Here's a good question. What's the hardest part about shipping a PC?
Starting point is 00:46:35 Like fully built PC shipping into someone's house. What was like the... Because I mean, you were from the experiment at the beginning. Like, what was the most difficult thing to solve or problem to solve? In terms of like troubleshooting? Yeah. Oh, no, no. It's just just shipping.
Starting point is 00:46:50 it out. Oh, shipping it out? Yeah, to a person's house. Since I never really handled that myself personally, I think this is getting all the details correct, like shipping information correct. Because back in a day, when I first started in BOD, sorry? When you started in what? In a build. Yeah, back when I first started in build, we did every single process ourselves. We went from printing out the order. We took out a pick list.
Starting point is 00:47:22 We went to pick the parts. We went to just unbox all the parts. Build the computer, QA the computer, install all the software. Like box it up, package it, bring it all the way to shipping to have them ship it out. Now all of these steps are literally divided by different people. So I would say these guys have it easy now. Pickle answered the question wrong. What was the...
Starting point is 00:47:46 The question is, Are you shipping stuff outside of the US too or only the US? In terms of build service, we do Canada and US currently. And we just got a new financing option for Canadian customers. And in terms of NSXC products, that's worldwide. You can get it anywhere. But our store is US only. NZXC.com store is US only and then build computers are US and Canada only.
Starting point is 00:48:16 Yeah, but we do have retailers for your local region. and this should be selling our products. That's ncc.com slash retailers if you want to look for stuff, whatever it is. And if they don't have it, just keep bugging them because we can't make them buy it. They have to order from us.
Starting point is 00:48:29 Just say, hey, I want this. And from NZT and eventually, if enough people ask, they will buy it. Yeah, I actually get that question on. It's like, oh, when he is going to sell the 510 elite somewhere, I'm like, I don't know. Like, it depends on the retail.
Starting point is 00:48:40 Like, contact them and ask them what they don't have it. If enough people ask them, they go, oh, snap, people want this. Yeah. I had to order a couple from NXT, get a shipped out. Will BLD ever be available in the UK? I did say that we are making plans to expand,
Starting point is 00:48:52 but just be on the lookout. We won't share any information right now, but be on the lookout for that. Our plan is to take over the world. Yes. Our global domination. We'll be there in everywhere else. One Brexit at a time.
Starting point is 00:49:05 But first, we have to destroy everyone here in America. That's true. That's literally the plan with everything, with our PCs, our components, our social media. Not destroy, but. But you know, do our thing and... Destroy them. No.
Starting point is 00:49:20 Just do our thing and... Killed them softly with our song. Eventually, hopefully they have the power to go elsewhere. The retailer is over here, but your products cost way more over here. Example H500 NZXT. Where is over here? That's true. I don't know where it is.
Starting point is 00:49:33 Yeah, where it is over here. Oh, no, I know where is that. He's from Serbia. Okay. So if it costs more, it's mostly because the retailers have to charge more because they have to pay more to get the product there. Like, let's say, that we have a case that cost $100, it's not cheap to ship that case times, you know,
Starting point is 00:49:55 100 of them or whatever, to another country that's very difficult to ship to, that has all these crazy import fees, taxes, et cetera, then the retailer has to pay to, like, put them on, like, there's a lot of extra additional costs for retailers sometimes. People don't even know is a thing, yeah. And they have to recuperate that cost somehow, and unfortunately that means sometimes they have to like charge more for not just our products but all their other products and you know if you see our products are more expensive compared to USA look at the other companies I'm sure it's the same thing you know it's not just us it's yeah really everyone or they like special deals you
Starting point is 00:50:30 know I mean there's so many things that factor in like for example the 510 elite in the US is more expensive you know how do you think BLD would have been placed in Linus's secret shopper well maybe we weren't in the video because there's nothing to report on maybe he did to shop with us, I don't know. Well, like, if you notice, like, that video had a lot of people who didn't do a very good job. And I would say we have probably one of the best customer service and probably the best, like, shopping experiences and...
Starting point is 00:50:57 Customer service is the only service. Yep. And probably it wouldn't have made a good video because, you know, they maybe wouldn't have found anything to make fun of because we're that good. The X-52 is smaller than what? Cost $100, smaller? I mean, again, you're asking the same question, Masta. Like, you know, like, there's taxes and fees and things that we don't have control over,
Starting point is 00:51:27 and that's just the way your country works. I'm sure if you look at other countries, it's probably cheaper or more expensive over there. It just depends, you know. Well, there'll be pop-up stores in other parts of the U.S. Hopefully. We've only done one pop-up, and it was Los Angeles because that's where our headquarters is. But, yeah, it would be awesome to do them all over the world. Currently there's no plans, like anything's planned yet to do anything, but it'd be awesome.
Starting point is 00:51:54 Watching Clanada asked, when we release NXT bathroom stuff. If enough people ask for it, we will make it. So get all your friends and a million other people to ask for N60 toothpaste and we'll do it and you can spit out purple goo from your mouth. Why hasn't the starter PSU been changed asking on behalf of NXT PSU guru? They are changing it. it. I don't know when if that's being changed. I know that they are changing it though. Yep. But I don't know. I don't work in the department, so I don't know like the progress of that or what. There might be a question for customer service to be honest. They might have a better answer than we can.
Starting point is 00:52:33 Yeah. As you say, we're just a mailman, you know. We just pass along the answers to you and take your questions. Yeah, the three of us sitting here don't have the opinion to, you know, tell them what to buy it, what not to buy. The reason they asked the question is because PSU guy told me that the PSU were using for the starter PCs weren't that good. So I told the build team and they did research and they're like, oh yeah, you know, he's totally right. We should change him. So they are going to change them. And they, you know, I told PSU guy that thank you and they are going to change it. I just don't know when or how what that process entails basically.
Starting point is 00:53:12 I'm sure it's not as easy as just saying like, oh, let's just change him. And then all of a sudden, like, it changes, like, in a second or whatever. Yeah. I'm sure there's, like, some paperwork that needs to be filled out somehow. I've got a club question for you guys. We already got, we were going to answer the question a million times. You should listen to the other part. There is no level 30 reward.
Starting point is 00:53:29 I never promised a level 30 reward to anyone, so stop asking me. Better question. Listen to the four other podcasts we put out because we answer this question every single time. Where's my reward? Give me a reward. Oh, that's a good question. Where's my level one reward? How about that?
Starting point is 00:53:43 and we already do have a mascot it's called Pucci. Yeah, Pucci is our official mascot. Anything else is a rip-off? Pucci-Mintel. Pucci-Main-Tel. Poochee-Mang. Poochee-Gang, Poochee-Gan, Poochee, GANG. Whisperman, Formula, Gold, the Perfect Trusts for BLD.
Starting point is 00:53:58 They might be, they might not be. You know, it's one of the things where, again, we don't have insight into, like, how parts get put in. There's a lot of logistics. Like, can we get, like, wholesale value for these things? It's a lot of background work on that, so. And not everyone, believe it or not. wants to work with NZT. Exactly.
Starting point is 00:54:15 It's like... For one reason or another, you know. Yeah, it's like not every business wants to do business with every other business. You know, it's like sometimes people ask us, why don't you guys have this? And we'll try to get it. But the company might just say, we're not going to sell you anything. Okay, then we have to move on. Nothing personal.
Starting point is 00:54:36 That's just business. Yeah. With packs. Well, yeah, NZXT has been to PAC several times. We don't go to many events actually throughout the year in terms of having a booth. But we always have at least a couple of employees at every event checking out at least. But in terms of having an actual booth, I don't know when the next Pax one will be, but I think we were at two Paxes last year with the booth.
Starting point is 00:55:04 You want to ask that one out loud? How about Naktua? Have you all reached out to them to get their products on built? I don't know if we reached out to them or not, actually. Yeah, these questions are better reserved for like... When we have a product... Yeah. No, we would need to have like a build manager like Harry or Fawn in here.
Starting point is 00:55:23 And you guys ask for a builder. So when we put... So we put a poll up for two days. One first question was, which department would you like and someone asked Build? And then we asked which person from Build, you guys ask for a builder. So obviously, someone who literally spends all day building computers
Starting point is 00:55:37 is not going to have any idea why we don't have a particular product. This is why I always say I'm just a mailman, because people ask me questions all the time, assuming I know everything. And I really don't. I really don't know everything, even though I do work here and I work here for a long time. I don't know if we reached out to Naktua, because it's not my job to do that. So, unfortunately, I don't know, you know, a lot of answers. But we'll have people on here that eventually that could answer stuff like that.
Starting point is 00:56:01 And you're just going to have a question. Why would we include another company's products in our PCs when we have a pretty good product, you know, that we can just provide inside? Why? This question for you. I mean, you probably won't. Well, I mean, I don't know either because it's not my decision to, you know, go with those parts. Almost as if we shouldn't be asking those questions, Evan. Almost.
Starting point is 00:56:24 Worst part of building a PC. People who order an ITX board in an H-700. I hate those. I saw someone who put, like, a really tiny board inside H-500, and you could even see, it was like a giant air cooler and like a giant video car and you couldn't even see the board it looked like it was floating in midair it was hilarious how's the build environment at the new HQ that's a good question for you guys build environment
Starting point is 00:56:52 not we basically got a huge space now except we're we're growing so fast that we're starting to lose space now so hopefully we can be more efficient in how we have our setups and our operations but yeah we're actually losing like needing more space now now that we like expand it so much it's going to be weird to like have you guys move stuff around because like you're going to have to stop building you know to move things around and get it set up and like a better or better or more efficient way as you can say watching clan ad said asked would I be able to open an NGSTore myself why are you asking us ask your bank that
Starting point is 00:57:31 I don't know anyone can open a store but I can't answer that question for you it's not the question but hopefully it can be, I can one day be part of BLD. You can apply right now. N66c.com slash careers. We're hiring builders. A lot of them. Can we get an HQ tour?
Starting point is 00:57:46 Yeah, using my face for advertisement, but not even paying me royalty. We pay you with a job. Here's a good question about, can we get a tour, like a in real life tour? So we do give people tours on occasion when they come here,
Starting point is 00:58:02 but right now I think we're going to pause it for a little while while we get settled, just because, you know, like, we're not done moving in yet, and we've done, like, a few tours with people coming to visit, but I think we should wait a little bit before we start doing them again. Just so we can get settled in here, man. It's like, you know, I don't think we're fully moved in yet. And for a virtual tour, we've done it several times every once in a while.
Starting point is 00:58:30 We can do it again every so often. I'm sure if someone must have that videos of those tours we've done here. And also, I think you kind of want to keep it like a special occasion. Same thing with, like, getting Pucksine and stuff like that, because we have 80,000 people on the server and, like, a million people who follow us across all social media. If you give every single person a tour where we would literally be able to do anything, like a podcast or a spicy memes or stuff like that, you know. So we got to, we, I mean, I would love to do them, you know,
Starting point is 00:59:00 but I think we also got to figure out the best way to do them, like the best time to do them so that we're not, you know. J's 2 cents made a really good video About our build Team last year in our old warehouse Check that out Js 2 cents Yeah it's a really good video J2 pennies You change his name to that to be honest
Starting point is 00:59:20 But do you digress? I digress Are you doing on time Jimmy I guess they'll go for a couple more minutes Cool okay cool Keep asking those questions guys Now's your chance to talk to Uncle Jimmy You can ask the spicy ones too
Starting point is 00:59:34 if you like. I have a question for you. What do your tattoos mean? Oh, yeah. My tattoos... Jimmy has a lot of tattoos. Not really. I only have two, but...
Starting point is 00:59:44 Well, they're big. My first tattoo is kind of a religious one. That's my favorite passage from the Bible. I got that first because, you know, it's for religious reasons. But my second tattoo is actually Itachi from Naruto in the style of a samurai. It's actually a really, really cool tattoo. Yeah. We post a picture in the podcast show.
Starting point is 01:00:04 You could post a picture. Oh, let's go, let's go. Live and infect, it's actually pretty dope. Like, when I saw it, I was like, that's a really, really awesome tattoo. Were you flexing for a second there? Hmm? Are you flexing? No, I'm just always flexing.
Starting point is 01:00:19 I'm sorry. Big flex. I stay flex, boy. Most common PC setup that is bought. I don't know. It actually varies, so I can't say it's a common build. Because, like, I think it's because you can choose, like, what games. you want to play right before you start your build if you're doing a custom build
Starting point is 01:00:38 then you you get varying parts right to make sure that we ensure like the frame rates and stuff like that but our pre-builds are doing really good people you know if that's like if that's a question you want to ask Jimmy since you do workout and I know you posted a couple of workout photos here and there what's your what's your workout routine for those who want to get fit fit Workout routine is don't try to go super ham in the beginning. You definitely want to take baby steps. Yeah, ham is really bad if you're working out, right?
Starting point is 01:01:10 Yeah, because you can injure yourself and it's best to avoid that. Are you saying go baloney? Go bonkers, my man. Don't go ham, go baloney. Can you go turkey? I am not getting it filled in because I do not want color because of the way it fades. But for the most part, that is a completed piece that I've done so far. I mean, it looks really, really good.
Starting point is 01:01:30 I don't I think if you added more to that it might kind of also maybe ruin it kind of Yeah, but for the most part I do plan on having a full sleeve on my left arm with a what are you gonna get in the bottom part A strictly Uchiha only a sleeve no idea what you're talking about Well the Roodle fans would know that the real Naruto fans know what's up yeah, but in terms of Yeah, there's there's actually a wait what was the last question about what? what? Something about BLB. Oh, was there a BLD question?
Starting point is 01:02:05 I think worst, worst. I hear you're broken anything I built? On average, how many PCs? Oh yeah. We talked about that earlier, but on average, there's kind of like a standard for five to six per day. But people can obviously exceed that, some of the builders who exceed that because they're very efficient in the way that they built. Before we had a computer builder employed this company, I built 12 in one day. Seriously? Yeah, that's pretty good
Starting point is 01:02:31 For an event Oh, okay Have you ever broken Anything while building a PC I personally have not But I've witnessed Some people break stuff Like what?
Starting point is 01:02:43 You know, maybe accidentally dropping a like a ram stick And then there's ended up being a little chip off the ramstick Most expensive mistake Someone has made Hiring me
Starting point is 01:02:56 You're not that expensive How do you know? Because I know. If you know, you know. Can we pause the podcast, please? The clown's going to get some food. All right. We'll be right back, guys.
Starting point is 01:03:12 Bye. Okay, we're back. All right. You should have food by now. I think we missed one more question to go up a little bit. Well, yeah. What kind of music do you listen to? At the gym?
Starting point is 01:03:27 At the gym? I listen to... Actually, I didn't even digress about the gym routine. So when you first start working out, you obviously don't want to go too into it. Otherwise, you could injure yourself and cause like soreness that would last for weeks. So my typical routine when I started in the beginning was do like 30 minutes of lifting, like light lifting and then do another 30 minutes of cardio. That's cardio in the aspect is to help improve my core and increase my stamina so I can go longer at the gym. Typically I do separate muscle groups
Starting point is 01:03:59 when I do lift for each day. So I don't tire myself. and not be unable to operate that certain muscle group. Why do you skip leg day? I don't skip leg day. Most people do skip leg day, but I do not skip leg day. I do different body parts every day. I don't want chicken legs. Mondays, biceps.
Starting point is 01:04:14 Tuesdays, triceps. Wednesdays, forearms, Thursdays. Lats. For the most part, on Mondays, I would do my chest and my arms. And then on... Beach work. On Wednesdays, I would do my back and any other upper body muscle groups that I haven't worked out yet.
Starting point is 01:04:32 And then on Friday, this is where I do strictly legs. I just started doing push-ups again. And man, like... Boy, in my arms tired. I'm really sore, for real. But if your goal is to be healthy, it's not just about working out and exercising. It's also about your diet. Like, the fuel that you put into your body is what helps influence your body.
Starting point is 01:04:52 I like how you're saying that as you're vaping. I'm not even vaping right now. The fuel you put into your body is really important for your body. So, hey, uh, Suturo, if you're listening, please make a lot. I think that a meme, a picture of Jimmy with that caption. The fuel you put into your body. Do as I say, not as I do. Okay, here's a good question.
Starting point is 01:05:12 Is it okay to build a PC while standing on carpets? It is not okay because you can give static discharge to your computer and destroy some components. But let's say that's all you can build on. Let's say that's your entire house, even the garage, it's all carpeted. You can't even go outside because you're not allowed to. There's smoke in the air. How do you keep from shocking your components? Well, put it all.
Starting point is 01:05:32 on a non-static surface, and hopefully you have some rubber gloves that you can put on your feet. Rubber gloves on your feet. You missed a question. How often do builders work overtime? Typically, we do Monday and Tuesdays, because since we don't really operate during the weekends,
Starting point is 01:05:48 we have a huge influx of orders. That's not true, because I drove by on Saturday, my wife said, why is the parking lot full? And I said, oh, it's probably builders. We guys working Saturday? It's funny because when we work on our Saturday ships, it's mostly to work on stuff that's due, on Monday.
Starting point is 01:06:03 Like people that place orders on Friday, that's due on Monday. So they work on those orders. But then we have an influx of Saturday and Sunday orders, which they have to take care of up on Monday and Tuesday, which is why Monday and Tuesdays typically a normal overtime days for them. So you're saying, don't bug you on Mondays and Tuesdays. Exactly. Okay.
Starting point is 01:06:19 So you guys hear it here first, don't order PCs on Saturdays. Now, if I apply for BLD again, can I get hired? I don't know. That depends on you, my friend, if you are qualified to be in the position. Yeah, you're... We're not the hiring managers here. Yeah, your interview, your resume, it better be top-notch. What if you plug in your power supply, well, it's already on and burns your BLD PC, can you RMA it?
Starting point is 01:06:44 No, we do not cover self-induced damage to the BLDPCs. Like literally every single warranty out there. If you break it... If you send it to me, I'm going to send it right back to you. Right. Bobby, fix my dorm Wi-Fi. I don't like being on mobile. Get a better school.
Starting point is 01:06:59 should have gone to Syracuse State Top Party That's what you get for going to Clown State Any more questions for Jimmy Or should I ask him some I got a question for you Jimmy Yes sir
Starting point is 01:07:15 How do you like your car? Because that's my dream car Is it actually your dream car? Yeah I yeah it is I think the Toyota 86 like the variance of it FRS BRZ 86 I think it's actually a really nice
Starting point is 01:07:29 base car it handles really well. But the thing is, most people would not stop there because each one of those cars are unique to the owner. So, like, they would do a lot of their personal work to it. Like, they add mods, they change out internal parts to make it, like, very personal and unique. When we were walking to Starbucks earlier,
Starting point is 01:07:49 I was telling you about my job at UPS.S. I worked there for five years. But when I worked there, one of my coworkers, he had a Toyota Supra. And he would take him for rides. and that's when I fell in love with those little small, like Toyota cars. And then I think I talked about starting the podcast when I wanted to get the BRZ and my wife told me not to and then she told me she was pregnant.
Starting point is 01:08:13 Yeah, because it's a two-seater, right? But yeah, those cars, man, I love them. One day I will get one, hopefully. There's two in the parking lot. And for the people that say my car is not a BRZ or A6, it's a FRS. They're literally all the same car. the only thing that's different is probably the body and the funny thing is the reason why I got a 8-6
Starting point is 01:08:34 instead of any other type like a BRZ or FRS is because literally because of initial D because why initial D the anime since the Toyota GT86 is a spiritual successor to the AE86 I only got it because I wanted to honor that but as I as I got the car and started driving it more and more I just found myself falling in low with the car So you're saying BRZs are disrespectful to Weaves
Starting point is 01:08:58 Yes, they are. So McKay is dissing. They're disrespecting the goal. What do you do with the P.A? You can reach out to our customer service department and they will get you set up with a return label and that will come back to us and we'll figure out what the issue is of the DOA and then send it back to you when it's fixed. We will fix it. You've got exactly that's saying. What's the PIS in your system?
Starting point is 01:09:19 Who cares? No one notices that. Honestly, I don't really care what PIS in my system so long as it's actually providing the system. sufficient power to all my components. I've went through Corsair, I went through EVGA, I've went through like a bunch of different off brands, but I personally think, you know, so long as it doesn't like give issues, I'm okay with any brand honestly. Yeah, like I, the person like I've never really put much much like attention to the PSU. I just look at what's a good deal for the power of need and I start with like I feel like if you're really really going into it.
Starting point is 01:09:58 to power supplies, I don't know, maybe you... And PSU just said it's the most important part, and I disagree. I think every part's important, because you need every part to make the computer work, not just the power supply. They're all important, and when I say that no one cares about power supplies, it's a joke, of course people care, it's like making fun of weeds, of course. It's like, it is important, and, you know, but it's not more important than a CPU, or even the case.
Starting point is 01:10:29 Everything, in my opinion, is equally important. With that being said, I do think most people do overlook power supplies, and they think it's just like, you know, I'll just get whatever, and then they end up really damaging their system and spending, like, a ton more money. Another overlooked item is the case. You know, people, the first thing you think about is a graphics card. I'm going to buy a $20, whatever, like a $1,000 graphics.
Starting point is 01:10:58 card and I'm going to buy the cheapest possible case I can get and then they have it for like a year and then they realize the mistake they made and They buy in Z-X- pretty much. Yeah, but everything is important. I saw a question here Someone said what about Intel. There's actually a good J's two-sense video on playing on Intel integrated graphics. You should check that out. Yeah, it all depends on the games you play like me personally the games I play I could literally play probably with the graphics card. It's on my phone Like a while back I had my GPU break on me or like messed up and had to RMA it and for like two weeks I played TF2 on Intel and I good of graphics It was like 60 frames perfect. It was hilarious He's trying to find like what can I play like I gotta play something what can I play me? Oh TFT still works
Starting point is 01:11:44 This game's like a million years old I'd like to ask Joe about harvest stuff you can You can ask you can ask any question doesn't mean we'll know the answer Exactly any questions. Well we'll do our best to answer I don't know like other questions people could really ask them. They'll be unique you know someone asked about what games he plays if you missed it yeah listen to the recording when we put it up I'm gonna answer the same question twice I'm playing hotline Miami again I'm my switch oh how was that on switch it's way better
Starting point is 01:12:12 than my PC really it's funny like I a lot of the games I play on switch I've played before on PC but even when I was playing them on PC before the switch even existed I would think man it'd be cool to play this like on a Game Boy or something like that because it's like especially a game like like a Hotline Miami. It's not very intensive. It's like, you know, pixel graphics, top, it's like perfect game for a switch, you know. What do you think is the ideal price to pay for a Ryzen 7?
Starting point is 01:12:39 I don't know. Look up a... Well, my friend, I am not Google, but if I had to give an estimate, probably like $400. Do you know what's built has ever looked at the custom water loops? I can answer that. The answer is yes, and there's a very good reason why we don't want to do that. Ask me the reason. What's the reason, Ivan?
Starting point is 01:12:58 The reason is because... Because we're in the cracking business, boys. That's right. Also, because it's also time-consuming and it's annoying maintenance. Like, we don't want to sell someone a crazy water-cooled rig and then rely on them to maintain that. And then... That's a lot. Break stuff and then shit.
Starting point is 01:13:18 It's just a pain in the butt. It's not worth it. Monster was asking about a full PC, which I misread. But that's a lot of variables still. Like, you don't know if what the other, like, brands would be. Yeah, for typically for that kind of CPU, GPU combo, I would say around $800 to $1,000 after you think about the different brands. Yeah, I mean, there's a lot of shopping can do. There's like deals, like Black Friday and Cyber Monday.
Starting point is 01:13:45 Like, those prices can vary really widely. It's why you always say. Don't say Black Friday are around Jimmy. He has flashbacks. Oh! The BLD Vietnam. Um, yeah, Black Friday, people were sleeping in the warehouse, man. It was just, you can even walk through the warehouse.
Starting point is 01:14:04 It was just boxes everywhere. Two weeks straight of 12-hour days is not very fun. How were the checks, so were they fat? No, they got fat because they were just ordering food. We were ordering breakfast, lunch, and dinner, and snacks, and dessert. Only thing missing was a bed, basically. Like during that time, I remember, okay, what do you guys want for breakfast? A hundred egg macmuffins.
Starting point is 01:14:29 What do you guys want for lunch? A hundred in and out burgers. What do you guys want for dinner? It was like straight up epic meal time every time we ate. Every meal, breakfast, lunch, and dinner was just like, you know, crazy catering. It sounds, I mean, it sounds sucky, but the same time I remember working, like, my Black Friday is like in retail. And there's, like, a weird kind of fun to it. It's like the rush of like just always being busy, like trying to get stuff done,
Starting point is 01:14:56 just how insane everything gets. Like, didn't wrong. Like, I wouldn't want to do it every single day. But there's like a weird kind of like adrenaline rush you get from like doing really crazy like sprints like that. And that's the first time we've ever had a Black Friday. And it was really cool, at least from my perspective, did you see, wow, like people really want to do save 10%.
Starting point is 01:15:18 Because of me, I hate waiting for doing. If I want something like I'm like do I really want to wait a couple months to save You know $50 or should I just spend the $50? But realistically 10% means a lot to a huge yeah for like a huge price like that knocks $200 off a $2,000 Yeah, exactly yeah if you know $200,000 yeah for sure but if it's to save like a dollar on the coffee I really don't care There's like prime day or something like I see those deals on prime day. I'm like to not think that great If I'm buying a bunch of stuff, then maybe, you know.
Starting point is 01:15:55 Jimmy, what mouse are you using right now? Ooh. Ooh, people will rip on me on this, but I'm using a Razor Death Adder. That's a good mouse. I started with that mouse, and I've been with that mouse ever since. That's one of my favorite mice's. Because I just like the right-handed ergonomic feel to it, and I've always stuck with it until now. I love my lieutenant death add.
Starting point is 01:16:16 If you ever wonder why I'm so good at aiming, you could thank Razor for that one. What about keyboard? What keyboard are you using? Keyboard, I used to have a razor. Actually, I was a huge Razor fanboy. I had a Razor, like Kosa, and then I had a Razor Black Widow Ultimate, the first gen. The one with the Cherry switches, as opposed to the Razor switches? Yeah, people would say their quality is bad enough, but my Razor Black Widow survived so many spilled drinks, and it still works to this day.
Starting point is 01:16:45 But most recently, like a year ago, I bought a Ducky Shine 5 or 6, and that's been pretty good on me. I mostly bought it because people were complaining about my blue switches on my L, my Black Widow. Ducky's my favorite keyboard. Love it. Do you prefer heavier or lighter mice in which keeps do you prefer 60% TKL or full? I am not a keyboard enthusiast. That's McKay. Outside of Cherry MX keys, I know nothing about anything else.
Starting point is 01:17:11 Heavy or lighter mice, I do prefer a little bit of a medium in terms of like in between that. Because I do like a good weight on my mouse, but I don't like it to be. so light that I could literally fling it across the room if I accidentally do that. I once I never had this happen. It's like a few weeks ago. I have the NXT mouse pad and my hand slipped and my mouse flew, hit the wall and bounce back. And I'm like that, it's too good.
Starting point is 01:17:39 It's too light. To give you an idea, the razor-deafatter is what I prefer. Right. In terms of weight. Yeah. People throw out grams and stuff. I'm like, I don't know what you're talking about trying to sell me something. Grams?
Starting point is 01:17:48 I don't know, man. My current system specs at home, I run a Intel CPU, a 7,700K Cabby Lake. I have an Asus Tough Mark 1 motherboard. I have 32 gigs of Coursera LPX Vengeance at 3,200 MHz. I also have a EVGA 1080TI Black Edition. How do you fit all that into your vape? I don't know, man. I find a way.
Starting point is 01:18:18 and I am using an exclusive S340 Elite BLD edition and if you ever want to see that picture I could upload it and show you guys nah we don't want to see that yeah and if anything I also got really got I really got into audio like the last couple years so I have myself a Sennheuser H.T. 650 with a Amati 2 and a Magnet 2 Uber it's did you get into audio because I heard it not really I always had an interest in audio, but I didn't want to like spend more than I need to for audio. There's a few people here at the office. You look at their desk and you're like, what the heck is it like running a radio show or something?
Starting point is 01:19:00 Like I don't even know what it is. Snowball or Yeti or some crazy. Yeah, weird audio stuff. Actually, I have a question for you, Jimmy. What's your favorite NZXT product that we ever put out? Favorite NXT product. Okay, so let's do two things. Favorite case?
Starting point is 01:19:15 and what's the favorite not case product? Favorite not case products? Favorite case and favorite not case product. I would have to say my favorite case by far ever is the SC40 Elite. It is a really solid case at an affordable price, and building in it is actually really nice and simple. You get a free book? My favorite non-case products for NSXT,
Starting point is 01:19:42 I would have to say probably, at first it was the H700 reason being that thing is so that is so heavy that's a case my favorite non-case product is the H-700 oh that's a case sorry but second favorite case
Starting point is 01:19:57 is 800 what's your favorite non-case it's like the H-500 yeah the H-400 for cases I do not like the E-700 that much because sure it's easy to build in but the way that you have to build in it
Starting point is 01:20:11 it's so heavy I actually like when we first launched 8700s I was on 8700 duty I did all the 8700 builds I remember you used to wear a back brace I asked me when I was like what's wrong with your back and he said
Starting point is 01:20:27 freaking cases man they're killing me that's when we first added the the 800 to build and I remember he used to wear a back brace because they were so heavy and yeah it's it's our biggest and it's our best case that's why it's so I mean it's the easiest case to build in because it's so
Starting point is 01:20:44 huge. You know, compare that to the H-500 or H-510-10 Elite. That's the smallest possible ATX case you can have, so it's a lot harder to build in. Okay, so what is your favorite? Answer the question, what is your favorite not-case product? The thing you like, oh, not-case product. What's an N-T-S-T product you like? That's not a case. IUSB. He's like, there isn't one. I-USB is probably my favorite product. turn the USB hub? Yes. Because obviously for reasons that most multiple words only come with like two or three USB 2.0 headers.
Starting point is 01:21:24 So having an expansion is so nice for you to add all the extra components that you wanted to add, like RGB or whether it's like another like card that you want to add to it, like an audio card or something like that. Can you move the podcast voice chat to the voice chat category? No. No, this is what you get. And my answer is yes, we can do whatever we want. Better answer, but yeah.
Starting point is 01:21:52 X470 and X570 N6T mobiles. Well, we definitely would look into it and we definitely want to, but we got to perfect one thing for us before we step to another. Mm-hmm, mm-hmm, mm-hmm. That's a very good answer, Jamie. I like that. What do you think of the puck? The puck.
Starting point is 01:22:11 Mm-hmm. unique, I would say. Not many people would have a magnetic, especially when it comes to computers, have a magnetic product to hang your headset and your cable manage your wires, external wires on. But I think the puck is a very unique product that not many other companies would do. Has NZXT ever looked into making another air cooler? I can answer that. The answer is, of course, we've looked into making everything and we choose, we're very picky with the products you make. because we don't make a lot of products. And the reason why we stop making air coolers
Starting point is 01:22:46 and we focus on crackens is because water is much better than air. And we can't do everything, so we have to pick certain things. And we chose to make liquid coolers instead of air coolers. And we also teamed up with CryRig to make the Lumi. Yeah. Pretty nice. To answer your question about the Z390 board, We release a product when it's ready.
Starting point is 01:23:14 So when it's ready to be released to consumers, we will release it. When will the Scyth Ninja? When will the dot come back to NZXT? So the dot never left. The dot is actually the puck. When we got rid of the dot, the puck magically appeared. You ever wonder that? Why that is?
Starting point is 01:23:30 He was born out of the dot. It never left. Water is better than air. Let's see. Water displaces heat much more efficiently than air. Is that better? Air is just so outdated. with this oxygen, nitrogen, and other stuff.
Starting point is 01:23:44 Honestly, back in it, maybe like 10 years back, water is better than air, but now with all the improvements that are being added to air lenders. I use an air cooler at home. I have a cry rig R1 Ultimate, which is much, it is cooler than my crack in, actually. But generally speaking, water displaces heat much more efficiently than air,
Starting point is 01:24:09 unless you have a massive air cooler. Like that's the only exception. You need a giant air cooler. Of course, if we make a giant water cooler, it's going to be better than the giant air cooler. But just because it's bigger doesn't necessarily mean that it's better. This looks cleaner, too. Water is better at cooling than air. That's a fact.
Starting point is 01:24:28 Yes. And I feel like if you're not an extreme enthusiast that want to push like overclock limits, air cooler is more than sufficient to have a soft overclock on and just to be your default, your default cooler. Any plans to make a NZXT brand GPU like MSI EVGA use same internals, blah, blah, blah,
Starting point is 01:24:47 so I can answer that as well. The answer is no, we don't plan to do anything like MSI or EVGA or anyone else. That's why we have a podcast. We have a Cracken G-12 for graphics cards and it's very easy to just say
Starting point is 01:25:05 like, okay, let's make a graphics card and just put the NXT logo on it. But all graphics cards are basically the same, right? It's like, it just had a different cooling on them, different fans. So the reason we don't do that is because we don't just want to put our logo on something and just say, oh, it's an NZC graphics card. And we really didn't make a graphics card.
Starting point is 01:25:23 But with the G12, you know, you can take off the stock air cooling and then make it NZXT-ish. Most air coolers use water within the heat pipes to hitting heat transfer. Well, then buy an air cooler. I don't know what I tell you about that. It's kind of primitive point, though, right? Yeah, why do you think there's water in there? There's water in those heat pipes because it displays its heat more efficiently than just air. I mean, and this is the thing about building computers, right?
Starting point is 01:25:54 Like, build what you want, right? Like, if you don't think it's better, then don't use it. Like, we're not forcing you to. We've made it for a reason. Build what I want. Yes, you know. Not what you want. All right, later, guys.
Starting point is 01:26:07 All right, guys, thanks for being here. Appreciate it. We'll put the podcast up. that's when it's ready, a.k.a. Friday, tomorrow Friday, 8.23, 2019, August 23rd, and be on the lookout. Thanks for hanging out in the chat guys.
Starting point is 01:26:23 Thank you, Jimmy, for... Yeah, for taking time. Thank you for having me. Yeah, go look with more RMAs. And thank you for your service. Big salute. How many years now with N60? A little over two years now.
Starting point is 01:26:34 Okay. Pretty good. It's started from the bottom now we here. Started from the bottom. still here. Exactly. All right, see you guys. All right, have everyone.

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