Odd Lots - Why Apple Is Heading Into a Pivotal Moment

Episode Date: July 23, 2026

There used to be a time when the latest product release from Apple was a huge deal. But lately, it's been kind of 'meh,' and a lot of the hype in the tech world has been directed at companies doing th...ings with AI. For better or worse, Apple seems to have largely missed the AI boom. But there are signs things might be changing. In addition to appointing John Ternus as the new CEO to replace Tim Cook, Apple is expected to unleash a slate of new products, including AirPods with cameras and foldable phones. Meanwhile, it's also raising prices on a bunch of its devices for the first time in its history, thanks to a shortage of memory. So can Apple recapture the hype and find new products to entice customers? In this episode we speak with Mark Gurman, managing editor for consumer tech at Bloomberg and one of the world's most prominent Apple-watchers. We talk to him about Apple's AI strategy, the origins of the OpenAI and Apple legal battle, what to expect with Ternus in the CEO seat, and when and why iPhones stopped being a sexy piece of hardware.See omnystudio.com/listener for privacy information.

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Starting point is 00:00:00 Get Bell Pure Fiber Internet with Crave, Netflix, and Disney Plus from $94 a month. Price guaranteed for two years on Internet with a two-year term and auto pay credit. Visit bell.ca for details and to check availability. Bell, connection is everything. This week on Leaders with me, Franci Lacka. I speak to tennis legend Rafa Nadal about how he stayed competitive despite injury. I was able to enjoy the victory. The victory is probably more than if I will not have this issue.
Starting point is 00:00:28 One iconic match. In my mind was, I am almost dead. And whether he misses playing. I don't miss tennis because it was nothing else to offer. Listen and watch leaders with me, Francy Lackwa, on Bloomberg Television or wherever you get your podcasts. Bloomberg Audio Studios. Podcasts Radio News. Hello and welcome to another episode of the Odd Lots podcast.
Starting point is 00:01:08 I'm Joe Wisenthal. And I'm Tracy Allaway. Tracy, do you know what iPhone you have and what iOS you're currently on? No, I have no idea. I will say, I think it might be like an iPhone 11. It is definitely on its last legs because in the past two days, I can only charge it when it's standing up and plugged in like that. And so I've been creating elaborate like Jerry Rigg systems at my desk to actually get this thing to charge.
Starting point is 00:01:36 So I got to get a new one. So you know what? You don't have to get a new one. if you go to like any one of these like little random like sort of Apple fix-it shops, they can like take care of that in 10 minutes. Wait, I have the right to repair my iPhone. Is that true? They take put a little vacuum cleaner in there.
Starting point is 00:01:50 That's what the issue always is. I don't think that's it because I tried it already. I think the battery is like legitimately dying. I've had it for like eight years. Well, I've had my. Okay. So I think I have no idea what what iPhone I'm on. I think I've had it for about four years.
Starting point is 00:02:05 I have no like, I don't know anything. But there was a point in my life in which I could have answered, right? You just said you don't know anything. I don't know anything about my phone. But there was a point where I could have answered, right? Like if you're like, if at some point in the early 2010s for sure, if someone would say, like, what iPhone do you have? You're like, oh, I got the iPhone 4. I got the iPhone 4.
Starting point is 00:02:26 Whatever it is. And that was just part of like, I would say, pop culture, like knowing like what generation is. And it's been so long, you know, those Apple presentations, everybody would like tune like it's a World Cup game or something like that. Like it's been so long since like these were like top of mind things for people. So I have never been an Apple Watcher as evidenced by the state of my phone. But I think part of the issue is also like the products got pretty good, right? To the point where you don't need to replace them literally every two years for the latest upgrade.
Starting point is 00:03:00 Or maybe it's just Apple can't think of the enticing upgrades that people need to see in order to buy. Something that I had forgotten about until someone, I think, pointed out recently, there was a period in which was very common to see, like, people with, like, very cracked iPhone screens, right? Yes. That was just like, oh, and it was just, like, really looked? And they were still usable. Once was the last time you saw, like, a badly cracked iPhone screen? Yeah, they never, and, like, you could drop them now, and they're very likely to survive. Do you remember I dropped this phone from the stands at the Jackson Hole Rodeo?
Starting point is 00:03:34 Oh, yeah. You were there, I think. Did it fall underneath the... all the way down and it was fine. Yeah. It was probably like 15 feet or something. They work really well. Anyway, I think setting aside the fact that, okay, Apple is still a huge successful company.
Starting point is 00:03:49 But we should talk about Apple because it is actually one of these things that it's at the intersection of so much that we're interested in right now. It's at the intersection of, you know, the future of manufacturing China. It's at the intersection of memory costs and the degree to which that's bleeding into consumer prices. It's the primary way so many people interact with computers and the Internet, and yet it's not a major player in building AI models. So, like, how will AI change our relationship to just, like, either, like, computing or there? It sits, like, at the center of so many, like, important topics right now. So I sort of want to know, like, what's going on with Apple?
Starting point is 00:04:32 The thing I'm really interested in are the recent price increases? Yes. Because you think like the story in consumer tech for decades now has been deflation. Yeah. Right? Things get cheaper to buy. And at the same time, you know, it becomes more expensive to live because food prices go up and health care and child care or whatever. But the story in tech is that prices have been going down. And suddenly we have this sea change announced by Apple, I guess, a few weeks ago or a couple weeks ago now saying that actually they're going to raise prices.
Starting point is 00:05:02 pretty much for the first time ever on a bunch of their products. It's really wild. Like we think that there should just be some like mechanical law that if it's like a gadget, it goes down in price. And for years and you're, I mean, it was just a thing. And so it's extraordinary to see like this actually reversing. So I don't know. I want to know what's up with Apple.
Starting point is 00:05:22 It's a good time to talk about Apple. Well, I'm very excited to say we do literally have the perfect guest. Someone outside of probably Tim Cook, There's probably no person in the world, including employees at Apple. There's probably no person outside of Tim Cook that knows the company better. The ultimate Apple Watcher, not Apple Watchers and Apple Watch, the ultimate Apple Observer knower for years and years. Literally the man who watches Apple, and he is a colleague of ours at Bloomberg. I don't think we've ever had him on the podcast before, which is a shame.
Starting point is 00:05:59 But we are now going to be speaking with Mark German. the managing editor of Consumer Tech at Bloomberg. He's the author of the Power On Newsletter, which everyone should subscribe to. So, Mark, thank you so much for coming out on Odd Lots. Yeah, thank you both for having me. Really appreciate it. Good to be here. Wait, I noticed you have the orange iPhone. Yeah, and it's a tank. It's what? It's a tank. It's a tank. But can you explain, like, what is it about the orange iPhone specifically? Because, you know, is a thing? Yeah, it is. It is a thing because I noticed that, like, you know, in the old days, he gets lots of colors, but all the cool people and all the people who like actually like have like
Starting point is 00:06:38 regularly refresh their phones, they all have that orange iPhone. There is something special about it beyond just being one of the Apple colors that they've always had. So here's the back story, right? For years, the iPhones, they came in black or white. And then back in 2013, they added gold for the iPhone 5S. Why did they do that? They were trying to break into China. Everyone knows gold is a hot color in China. They were trying to break into China. That's what my one is. It's cold. Right. Right. And then over time, they started coming out with new variations of the iPhones, the cheaper phones. You had the 5C. You had the 10R. Now, the base phones, like the 14, 15, 16, those had a lot of fun colors, bright colors.
Starting point is 00:07:16 You had yellow. You had green. You had blue, purple, pink, whatever. But the people who bought the top end phones, the pro phones, these are the $1,500 phones, they were like, I'm kind of getting tired of just black every year, white every year, gold every year, or silver, these muted colors. And so people had started complaining to Apple, we want more colors. And Apple said, what can we do unique for the iPhone pros? And it just so happens that for the pro phones, right, the 17 Pro Max series, they needed to move to a new material. Okay. So the big deal with the iPhone 15 back in 2023 was they moved to titanium. Okay. And they started this ad campaign around titanium that your phone is using the same materials that they use on outer space.
Starting point is 00:07:59 Yeah. They always come up with some interesting marketing material. But the problem with titanium, and they only seem to realize this was such a big deal after the phone shipped, was that titanium doesn't dissipate heat well. It dissipates heat about a tenth as well as aluminum. And Apple obviously was famous for aluminum products for many years. And so for the 17 series, they ditched titanium, went back to aluminum. aluminum not only dissipates heat much better, but you're able to get color to stick to it
Starting point is 00:08:29 much better than you can on titanium. And so they wanted to do a bunch of fun colors for this first generation aluminum pro phone. And so they've got orange, they have classic silver, which I think actually looks really hot, and then you have a dark blue. Got it.
Starting point is 00:08:43 But orange, it's the hot color, it's in all their marketing materials. Everyone wants to show, hey, I have the new one. The easiest way to know you have the new one is to get this bold orange phone. They call it cosmic orange. and then in China
Starting point is 00:08:54 the orange in particular has been a hot seller the word on the street is that's because the orange is kind of like Hermes orange to my eyes I'm a little colorblind
Starting point is 00:09:04 I don't think this orange looks anything like Hermes orange but it's close enough and close enough and then this year they're moving to a red from orange to red
Starting point is 00:09:13 or like a dark wine color and why is red important in China the dragon right obviously very popular there so in other words I think they know what they're doing when it comes to color. Wow.
Starting point is 00:09:25 The Hermes Orange iPhone sparks Apple come back in China, according to a random post on Reddit. Well, okay, since we're talking about China and pop culture to some extent, the other big piece of Apple News recently is that Tim Cook got a World Cup Laboooooo-Boo-Boo from the Pop Mart CEO. Have you seen this? I saw that. I saw that this morning. Tim Cook's not going to have too many more of those opportunities to have people come visit him at Apple Park and take pictures with him. It's all about John Turnus, his successor very soon. And we're just a few weeks away from the new CEO taking over.
Starting point is 00:09:56 And this is something, obviously, I'm watching very closely. If you had me on your podcast two and a half years ago, I could have told you this was the guy. Oh. No one else other than me saw it coming, but did a big... You did write some profile pieces that, like, definitely hinted at it. Yeah, well, tried to do more than hint, but wrote a few about him the last couple of years because I knew he was the guy. And I think it's going to be an interesting time at Apple over the next three years. Well, this is another way that things have changed, which is that Steve Jobs.
Starting point is 00:10:22 was a pop culture figure. Tim Cook became a pop culture figure after taking on the mantle of CEO. And I suspect that if you went around and asked 100 people, who is the person that they named as the replacement, they wouldn't. I am curious. If you went on to the streets of Manhattan, you asked 100 people, who's the next CEO of Apple? How many would know one?
Starting point is 00:10:46 That seems high to me. One seems high. Maybe you ran into me. if I ran into you. Okay, well, let's, maybe this is a good, because obviously, oh, frame is like, what is the Apple that he is inheriting? But before we get to that, what is it about him that either you recognize two and a half years ago and then the board and the company decided like, this is the man to take Apple into
Starting point is 00:11:08 its next era? Oh, it's actually quite simple, believe it or not. Two factors, okay? Factor one is the products. When you're doing your, not monologue, but your speech. at the beginning of the show. Tracy, you remarked that you don't know which phone you have, you know, you stopped counting which number you're at. But I think the big difference is, is that there's nothing remarkable about the new numbers anymore. The iPhone looked identical
Starting point is 00:11:33 for six years up until this big change with the orange phones and what have you, right? So I think the board recognized, certainly consumers recognize, people in the company recognized that the product is just lacking in, I would say, sexiness, right? For lack of a better term. Lack of interesting. Victim of its own success. But remember in the Steve Jobs days, right, in the early Tim Cook days, every other year you were getting this breakthrough new phone. Like when was the last time you went and picked up a new Apple product and you were like, holy crap, this thing is totally different, totally amazing. It's been a while. And so I think Apple needed to resuscitate its product design, its hardware, its product genes coming
Starting point is 00:12:14 with innovative new things. And John Turnus, he was the senior vice president, of hardware engineering, he was the guy actually in charge of product development. And so for a company looking to shake itself out of a product lull, putting your new, he's quite new in his senior VP role, your new product person in charge of things, that makes a lot of sense. You don't want another operational person. You don't want a marketing person. You don't want another finance person. We've went down that road now with Tim Cook for 15 years. Hugues, hugely successful, time for a new era. The simpler answer is that John Turnus is 50, 51 years old. Every other person on the Apple executive team who could have theoretically replaced Tim Cook with their experience, 60 plus,
Starting point is 00:12:59 okay? Some of them 65 plus. And Apple, the way they're run is their run for the long term. They wanted to avoid Bob Iger to Bob Chaypec situation where you're putting someone in who you know is going to fail or you know is going to retire in three to five years. The Verizon, hiring Dan Shulman at 67 years old to be their new CEO, that's a one to three year thing. Apple does not operate in the short term. They operate in the long term. So who's the person we can appoint that's going to be CEO for the next 15, 20 years? John Ternis, the only option. I'm not saying that he's the perfect choice in the world, but he's the perfect choice for Apple because he really was the only choice. And maybe they fell backwards into him being the only choice. Maybe they didn't. Maybe this was
Starting point is 00:13:43 all calculated years ago. I don't think it was. But long story short, I think this is the man for the job at the right time. Well, so I don't know anything about John Turneris other than what you just said and some of your pieces that I've read before. But do we have any evidence that in terms of product design, like he can be quite creative and he can come up with the sexy new features that might get people interested in iPhones again? Because if he's been doing it for a while, then I would say maybe not. He's not particularly known as a... an innovator or hasn't been particularly known as an innovator inside Apple. Some people call him a treadmill runner doing the same thing over and over again. But he also has the awareness to know
Starting point is 00:14:25 that Apple needs to do things differently. And he has the credibility and charisma to let Apple do things differently. And quietly, the last three to four to maybe five years, Apple has been working on its most impressive and packed product lineup, product overhaul. in its history. The next three years are going to be the biggest three product years in Apple's history. There is so much stuff coming. I'm having a hard time wrapping my head around it, and I've already removed my credit card for my wallet and put it in my drawer, locked it, and threw the key out the window. Not really. I'm going to get all of it. But point being, there's a lot coming. If you're an Apple fanboy like myself, I'll admit it. If you are a tech
Starting point is 00:15:07 enthusiast like myself, this is so freaking exciting. Get Bell Pure Fiber Internet with Crave, Netflix, and Disney Plus from $94 a month. Price guaranteed for two years on Internet with a two-year term and auto pay credit. Visit bell.ca for details and to check availability. Bell, connection is everything. Gain insight on the innovators, disruptors, and tech-driven trends shaping today's complex economy. I'm Carol Masser. And I'm Tim Steneveck.
Starting point is 00:15:51 Wrap up your workday with the Bloomberg Businessweek Daily Podcast. We bring you deeper dives into the stories shaping your world from the evolution of AI to the shifting priorities of global business. Plus Silicon Valley Power Players and the latest tech trends. Catch up on the conversations you miss during the day. Subscribe to the Bloomberg Business Week Daily podcast on Apple, Spotify, or anywhere you listen. All right. So we obviously have to talk about the next three years of what these products are. But just one quick question before we get into that conversation. You know, there was a time when I think everyone agreed that from a smartphone perspective, the iPhone was unambiguously the best product in the world, that there were other phones that, like, maybe on a price, you know, adjusted standpoint, maybe we were better deals or whatever, etc.
Starting point is 00:16:39 There are really good phones now being made by other companies, including Chinese manufacturers who, like, I saw the foldable phones and things like that. they're actually really cool and they're good. And I think in some cases, maybe the camera quality is better for some of these others, though I'm not sure. If you buy the most expensive iPhone that you can buy right now, is it unambiguously the best smartphone in the world? And what is the gap between that and the next biggest best? In the Western world, the iPhone is unambiguously the best smartphone when you factor it in totality. But they're not the most creative phone. They don't have the best form factors. They don't have the best screen technology. I would probably give that to Samsung by a small margin. Don't forget Samsung designs and develops, you know, all those components, right? From a camera perspective in the Western world, you're talking about Google.
Starting point is 00:17:36 Google identified a decade ago that the magic to making a better camera isn't necessarily the sensors and the hardware. It's the AI. At Apple, as we've undoubtedly know, has not been exactly. a leader in the AI space. But when you're talking about the combination of design, hardware, accessibility, right, like a product that people understand how to use, ecosystem, customer service,
Starting point is 00:18:03 the whole nine yards, Apple is certainly in the lead. You go to China, it's a whole different world. I don't think people understand that China is just literally a different planet when it comes to technology. They have foldables, they have trifolds, they have this, they have that, they have glasses, they have bigger tablets, they have these, tabletop robotic devices on people's desks.
Starting point is 00:18:22 The cameras on the phones in China, you're talking about Vivo, you're talking about Xiaomi, Huawei. They will destroy Apple. It's a big, big difference. And so Apple needs to step it up in China when it comes to hardware. I think the iPhone Air and the iPhone 17 Pro Max were good steps in that direction. But if you want to talk about the product roadmap, I can dive into that. I think the foldable phone, I'm calling it the iPhone,
Starting point is 00:18:49 Apple's coming out with it in September, October timeframe is going to be really hot, really successful in China. It's going to be a status symbol. People are driven to status symbols in China. It's going to be $2,500 roughly. And so I think it's going to be a big seller there, given how popular foldables are there. I'm certainly going to be first in line because I have been waiting for a foldable iPhone for a number of years. Samsung, absolutely the pioneer in the category. They've been working on them for a long time now.
Starting point is 00:19:17 they finally got really suitable for daily use a year or two ago. Apple will be there from day one. I would just not want a non-IOS phone, if I'm being honest with you. Yeah, right. That's still a huge thing. I'm going to save the rest of the product launches for the end of the podcast. So we entice people to listen all the way through. But you mentioned Apple and AI, so I think we should talk about this.
Starting point is 00:19:39 But like why does it seem that Apple has in large part, I guess, miss the boat on AI? Tim Cook, his worst decision in his history at Apple, was who he hired to manage artificial intelligence at Apple. Bless his soul, perfectly nice guy. Bless his heart. Yes. He's that bad. John, Andrea, by all accounts, a thought leader and artificial intelligence, but also
Starting point is 00:20:04 a skeptic of AI. And so John G., J.G, as he goes as inside of Apple, he was the senior VP of AI at Apple. he was hired in 2018. This was the guy who was supposed to make sure that Apple became dominant in AI and generative AI, totally missed the boat. Apparently, didn't see it coming or if he saw it coming, did not put the right staff and resources on it. So clearly, that was a big miss and Apple should still be embarrassed about it. I think it's worth noting, by the way, here, Apple is trading an all-time high. And actually, some of the other, like, some of the companies that are among the really big tech companies that have,
Starting point is 00:20:43 invested more in AI and are doing quite better, are not necessarily. Yeah, but you know, Apple, I would be happy for them if this was a strategy. No, no, no, no. They fell ass back to it. I'm totally, I totally get it. But what I'm saying is that the market has not really penalized them for the fact that they're not really a player in AI, whereas you have these companies that are very serious players in AI. And I'm thinking like Google and Microsoft. And they're like, the market has not rewarded them for having technology that is near the AI frontier. Now, when we talk about AI at Apple, I think there's sort of like two different things that we could be talking about. So one of them is what we'd say like edge-based AI.
Starting point is 00:21:33 Is there AI that's like on the chip that can make a photo render much better than say like a traditional camera architect? That's like one kind of way we talk about AI. It does a better job of like capturing what the user wants to capture using artificial intelligence. And then there is this other question of like, well, is the company building something that we call a large language model, which is a very separate conversation. It's a different way of like understanding what we're talking about with AI. Right here, right now, 2026.
Starting point is 00:22:08 So it's like, okay, inside Apple, we want to correct our past 10 years. of like missing out on AI. What do they want to achieve with AI? Well, there's a lot here. And I think I'll take it back to why Apple's at an all-time high. Okay. I think investors are smart and they actually have a good understanding of what kind of company Apple is. Yeah. And Apple is not an AI company. It's not a hardware company. It's not a software company. It's a product company. The magic of Apple, and this was Steve's big thing, is bringing it all together in one package. Apple may not have the best phone in terms of the technology or the camera, but the complete package unambiguously the best. I think consumers realize that AI is going to shift into products and products that combine
Starting point is 00:22:54 hardware, software, services, and AI, and you're going to see some great stuff from them coming in the future. We'll get back to it in the Roadmap section in the podcast. But I think that's their goal to create products that merge all these things together or the AI disappears into the background. Now, I want to go back 12 years ago. Okay. Twelve years ago, Apple started this big project. The idea was to compete with Tesla and build an autonomous car. I remember that.
Starting point is 00:23:19 And that project was canceled in February of 2024, so two and a half years ago. So they spent well over $10 billion on it, hired thousands of people, reorganized the company around it, and closing a project of this magnitude is not something that has a comparison in Apple history. This was unprecedented. It was a complete disaster. a huge failure. But there was one piece of the pie there that is actually really interesting. It's called the Apple Neural Engine. And so in order to do self-driving cars, you need to process a ton of data at very high speeds
Starting point is 00:23:55 in real time. See the world around you, process it, and so the car knows where it's going. And the magic sauce that Apple was trying to create for the Apple car was the smartest on-board computer or chip in order to do level five autonomous driving. that chip they started working on around 2014 eventually got shrunk down into what they call the neural engine or the ANE and they put it in the iPhone 10 in 2017 and that's what allowed features like face ID and an emoji and augmented reality to work so the only reason that Apple has some of the more sophisticated AI hardware on device processing in their phones and computers and what have you is because of the Apple car project 12 years ago and so that's a little secret background. If it wasn't for the Apple car, Apple would be even in a more terrible place when it came to artificial intelligence. Okay, but it seems like that was kind of accidental, right? Well, it's all accidental, right? It feels like the common theme with Apple is that they're lucking out a lot.
Starting point is 00:24:56 Yeah. Okay, but would we expect that? They would say that strategy, but I don't think so. But do we have a sense of what they actually want to achieve an AI? Like, or are they just going to experiment with some stuff and maybe it'll stick? Maybe it won't. Maybe it'll be useful 10 years later. You know, monetizing AI, you know, the jury is still out on how exactly you do that. I mean, you see the amount of money that Open AI is making versus how much they're losing. It's not entirely clear yet. But I think Apple has a proven business model. It is hardware with very high margins, right?
Starting point is 00:25:26 And we can talk about that with the price hikes later. But Apple wants to roll out AI hardware products, AirPods with cameras, pendant with cameras, smart cameras. AirPods with cameras? AirPods, appendix, appendant, smart glasses. Is that like a thing you'd put it like kind of a necklace or put on your pocket here. Eyes and ears for your phone. AI cloud processing in order to feed context into your phone and your ICloud account to do AI tasks.
Starting point is 00:25:52 Those are going to sell and those are going to make money. So Apple has a proven business model there. The other thing is they have this new Siri AI and what they've done is they took their artificial intelligence models. Those are called AFM or Apple Foundation models. That whole team just basically. got blown up over the last year. A bunch of them went to Meta for $50 million pay packages. A bunch of them went to Google, Anthropic, Microsoft, you name it. So Apple open up the hood of their models. They're paying billions of dollars to Google to have redeveloped the underpinnings
Starting point is 00:26:24 of their models. And so now Siri, now Siri is competent. Wait, wait. So this is, I mean, this is one of the ironies is that Apple was truly one of the pioneers in talking to computers in plain language. Well, they launched Siri. Yeah. Through Siri. They launched Siri in 2011. And I was on another show here the other day.
Starting point is 00:26:44 And the host was telling me that he asked Siri. He's got the old Siri still. When is the next Fed meeting? I know you guys like talking about that. And Siri's response was, there are no Fed meetings in your calendar. Okay. I have the new Siri AI. And so I said, when's the next Fed meeting?
Starting point is 00:26:59 The next Fed meeting gave me the date. Wait, so sorry, what powers Siri AI's intelligence? Today, it's Apple, Founding. foundation models that have been rebuilt with Google underpinnings. It's Gemini. Okay. Okay. Got it.
Starting point is 00:27:13 Okay. So going forward is the idea that Siri will just be a Gemini skin, as they would say, like is that a sense? It's more. Just from the language, sort of the way we all talk about AI today is like a model, whatever this thing you talk to. Yeah. It's like a reskinned Gemini.
Starting point is 00:27:31 Okay. That has access to your personal data. So you can ask it about your text messages, your folks. photos, your emails. It's actually pretty nifty. You know, one thing I've been doing, people send me calendar appointments on like my work computer. I take a picture of my work screen with the phone and then it just adds it to my calendar through Siri. Oh, that's pretty nice.
Starting point is 00:27:48 So, you know, how many people have that use case? I don't know. But it does work. It's extremely competent. I would say, you guys know video editing software? Little bit. Okay, you know, Imovie. Yeah, sure. Okay, so there's like Imovie versus Final Cup Pro. Yeah, yeah. All right. So before Siri AI, Apple had nothing.
Starting point is 00:28:06 Now they've got iMovie, chat GPT's Final Cup Pro. Got it. They've got a competent product that 95% of the world can use, but they don't got that step up, which allows you to do hardcore research, documents, drafting, editing, etc. Travel planning. Everything you want to use chat GPT for, can't do all of it. with Crave Netflix and Disney Plus from $94 a month.
Starting point is 00:28:48 Price guaranteed for two years on Internet with a two-year term and auto pay credit. Visit bell.ca for details and to check availability. Bell, connection is everything. Hi, I'm Barry Ritholtz inviting you to join me for the Masters in Business Podcast. Every week, we bring you conversations with the people who shape markets, investing, and business. I speak with CEOs, Nobel laureates, market innovators, and legendary investors. Whether you own stocks, bonds, real estate commodities, even crypto, these are discussions you absolutely need to hear.
Starting point is 00:29:21 Subscribe to the Masters in Business podcast on Apple, Spotify, or anywhere you listen. Well, let's talk about the price hikes because this was a pretty big sea change, both for Apple, the company, and I guess in a macroeconomic sense, right? So we're told that the increases are because of memory shortages and component shortages and competing with the hyperscalers for all these things. How much of that is true? 95% of it. Okay.
Starting point is 00:29:48 I think that the other component of this, speaking of components, is that inflation, real thing in the last five, seven years, Apple product prices really have not increased over that time as other components got expensive and as, you know, inflation has gone up. And so I'm not one of those people who think this is a conspiracy theory to finally, you know, raise prices and blame memory. Memory is a real thing. If you look at the price adjustments that they've made, it is entirely in line with how much more they're paying for memory on a product by product basis. For instance, the Vision Pro went up by $200, right? Six percent. Nobody's buying the Vision Pro. They're not going to do anything to lose 1% of their margin. And so they probably set a date in the calendar several months ago and they said, we're going to use our cash balance or whatever. We're going to use our margins to eat the additional cost of memory up until this date. The date hit.
Starting point is 00:30:40 They flipped the switch. They did the price likes. And you'll see them do more price hikes in September for these new phones. It just occurs to me just on the AI component. It's like you see these huge budgets that the alphabets and the Amazon's and the Microsofts of the world are spending. If there's one company that knows about why don't we let someone else do the big capital expenditures, it's Apple. That's what they're doing. But their core history from partnering with Foxcon is essentially,
Starting point is 00:31:10 You know, there's this really expensive aspect of the process, or it's very physical. Let's just get another company to do the really high capital expenditure part. You're spot on. It's straight out of that playbook. But AI is pretty darn fundamental. And I think eventually they're going to have to rebuild that AI research team and spend the money to rebuild AI. Now, I'm saying you can do it without those hyperscaler expenses. Apple never wanted this. Apple's vision for AI, and they talked about this two years ago, was on-device, model processing. It was about using Apple Mac chips in the cloud, not this whole hyperscalor situation with Nvidia that you're seeing from opening Ianthropic, Google, you name it. And so
Starting point is 00:31:49 the irony here is that this is not a world that Apple was trying to push. They want it all on the phone. And I think eventually these LLMs are going to be able to shrink to the point where you can put them on the phone. But for right now, cloud is the game in town to make better artificial intelligence. Do they have other options for getting chips and components? I know they've been trying to source out of China, for instance. So they are testing memory from CXMT and YMTC. Those are two Chinese memory providers. There's actually that you can count on your fingers.
Starting point is 00:32:20 That's the number of memory suppliers there are in the world. There's about five, right? You've got Micron, SK. Hynix, Samsung, and the two Chinese companies I named. They already use the other three, the Korean one and the American ones. They're going to do this. Like I'm convinced that they're going to start using Chinese memory instead of Chinese iPhone skews. Apple already has a unique skew for China.
Starting point is 00:32:41 So being able to, you know, add the Chinese memory into that and carve that out, I think, is not that big of a lift from an operational standpoint. The bigger issue for them will be the PR campaigns for Micron and Korea, you know, trying to make Apple look bad for using Chinese memory. If you're using Chinese memory and Chinese phones, I think people in China know the deal there, I'm not really sure why it's the problem of any other country. If Siri is re-skinned Gemini. It's a little bit more than that. Yeah, okay, okay. Does that create issues for China in terms of like using Siri in China? And do they like, do they, are they going to have to like use like deep seek or something like that for the Chinese excuse?
Starting point is 00:33:18 How are they handling that? Okay. And this is actually a timely question because earlier this week, after a two year delay, Apple finally got Chinese government approval to launch Siri in China. Now we're talking about the old school Siri, not the new Siri AI. But here's what they've done. So there's basically two components to Siri that you can break down. You've got the Apple models. and then you have integration with Google
Starting point is 00:33:38 and you have integration with OpenAI. That's the situation in the United States. And so in China, you've got Apple models and then the outside partners, Bidu. They're the big Google equivalent for search. And so that makes sense to have them instead of Open AI in China, which both don't work in the region.
Starting point is 00:33:56 Yeah. But there's also one other player. It's a company you may have heard of called Alibaba. And so what Apple's doing with Alibaba is they've got Alibaba models in the system, and it serves as what I call a censorship engine. And this censorship engine is constantly calling back between Apple and the Chinese government getting Chinese government approval on updates to the models on the phone. Yeah, because the censorship announcements,
Starting point is 00:34:24 like, get updated really, really quickly, right? And like, keywords are now problematic that weren't five minutes ago. But that model from Alibaba is essentially a way of keeping the Baidu model in check? And the Apple model. Okay. And the Apple model. But yes, that is what Alibaba's there to do is a censorship engine. Isn't that crazy?
Starting point is 00:34:47 Yeah. It's models on top of models. Yeah. Models all the way down. Well, that's the ultimate vision for Apple intelligence and for Siri is to make the model interchangeable. Now, we haven't even talked about this big war between Apple and OpenAI. Oh, yeah.
Starting point is 00:34:59 But the phone, as you know, it has chat GPT baked in as a Siri extension. Basically, if you ask Siri something that Siri doesn't know the answer to, it'll fall back to chat GPT and grab the answer from there. With the new Siri AI, it's going to know the answer to basically everything you ask. You don't really need chat GPT. These current iOS 27 betas have chat GPT still as part of that system. But the ultimate goal, and I think this is going to happen more quickly because of the lawsuit, Apple's going to pull the chat GPT exclusivity, in my opinion, and they're going to allow you to, install any third-party LLM onto your phone to use through Siri. Interesting.
Starting point is 00:35:43 Wait, okay, talk to us about the lawsuit because this seems, this is important. Seems dramatic. Two years ago, three years ago, dude named Tank Tan, vice president of iPhone product design, Apple Watch product design, AirPods, acoustics, accessories, all sorts of stuff. One of the most senior executives at Apple. and by all accounts, the number two under John Turnus and the hardware engineering organization comes to Turnus, comes to Apple, and he says, I'm out of here. I'm going with startup. This is
Starting point is 00:36:14 early December 23. They're like, okay, well, you have your tentacles tied up in so many different areas. You can't leave immediately. So they're like, okay, stick around until February. So he sticks around until February. But in behind the scenes, he's already cooking up a new AI devices company with Johnny Ive, the former Apple Design Chief, and Sam Altman, who runs Open AI, obviously, at the time still does. And their whole goal is to create a new range of devices that will destroy the iPhone, combining the engineering and design prowess of some of the best people who used to work at Apple with what at the time was widely considered the best AI, lethal combo.
Starting point is 00:36:52 And Teng Tan has been hiring over the last year, two years, an exceptional number of people from Apple. They've pillaged Apple's hardware engineering ranks. They have 400 former Apple employees in their hardware division at Open AI right now. My guess is that's between 5 and 8% of the total Open AI employee pool is a former Apple employee. Kind of nuts. Okay. Apple has been beside itself for two years about this, the hiring, the poaching, the fact that they're trying to compete with them using their best former people.
Starting point is 00:37:22 Nothing you could really do about it. Reverse the beginning of this year. Apple finally had what they think is a smoking gun. an engineer named Chang Liu. He allegedly breaks into Apple servers and steals engineering presentations and such and gives them to Open AI. And so Apple begins building a big case against Chang Liu
Starting point is 00:37:38 and Tang, who they allege was bringing Apple employees into OpenA. I offices with prospective job offers and asking them to bring in Apple prototypes and other internal Apple equipment to give them a look at what's coming down the road. What's OpenAI's defense here? Because when you read the complaint,
Starting point is 00:37:56 it seems pretty. bad. Here's my take. Overall, the complaint is very thin. Really? Very thin. The stuff about Tang tan, very thin. A lot of that is common practice in Silicon Valley for recruiting and meetings with employees that they've drummed up into a Netflix special. That's my take. The Chang-Lu stuff, if true, is extremely serious and he's in trouble and that's a big problem. Okay, so that is the delineation there in my head. In terms of the recruiting and pillaging Apple's harder engineering ranks, I don't know how kosher that is. I'm sure there were some, you know, funky stuff going on.
Starting point is 00:38:32 That strikes me as just business in California. It's business in California. But we'll see where this lands. But the one thing I'll say is if you read the Apple complaint, they say so many times in that complaint, we need to do discovery to know what's going on. This is a good segue to, like, the new form factors that we might expect for gadgets. And the Google glasses like 15 years ago and people hated them.
Starting point is 00:38:56 And people still hate them. My old colleague at Business Insider, he like got beaten up or like got physical. Yeah, remember that story in California? Because someone tried to want it to steal them? No, he was wearing the Google glasses and people found it, you know, is just like very upset about it. People really hate them. Yeah, because of the recording. Yeah, everything.
Starting point is 00:39:15 Well, Apple has a high bar to cross there because their next big thing is glasses. So this is what I'm getting at. And there's a lot of interest in this. And we know that meta obviously is like really pushing on this hard. etc. Setting aside like market demand for some of these new form factors, it feels to me like we are very close to crossing a deeply uncomfortable cultural threshold with all of this stuff where it's like people do not want, you know, if you had a little pendant on in your pocket right now. You mean my body cam? Yeah, your body cam. Like right now recording this and it was like,
Starting point is 00:39:51 oh yeah, I have the like people would be very uneasy. To say the least. There's a high bar. So when we think about the range of like, quote, AI gadgets, setting aside even pure market demand, are we going to be in this era where like we're really going to have to like have some serious cultural fights about what's acceptable for people to have on their person at any given time? I walked into a family member's house a couple weeks ago. I got the new meta glasses for review. And they were very upset that I walked. with the meta glasses
Starting point is 00:40:27 thinking that I'm recording them right and how are they supposed to know I could be recording them I wasn't I assured them of such but people like jail break the light yes it's it's uncomfortable you know there are people who yeah use a black sharpie to cut out the light
Starting point is 00:40:43 and if they and someone will sell a phone from China that doesn't have any light or any outward indesia it's uncomfortable being looking like they will look there's no doubt it's the unknown the short term there will be glasses that are absolutely indistinguishable from normal glasses. Yes.
Starting point is 00:40:59 And then Meadows talking about what they call the Super Sense glasses right now, which are recording at all times versus the current ones where they record as you snap or ask it to record. Yeah. I don't know. This is coming for sure. From Apple? No, from all, there are going to be a lot of these products. You've got new ones coming.
Starting point is 00:41:17 And we will not know. We will have no idea who is recording what's going on. Well, you know, Amazon's got new ones coming. Apple's got new ones coming or their first ones coming. Google is working on this. Samsung is about to launch theirs. Everyone's doing this. And so, you know, meta has a lot of privacy baggage.
Starting point is 00:41:34 And they've sort of, you know, soiled the market for Apple and these other players ahead of time by making people uncomfortable with this stuff. And I think meta gets a little bit too hard of a time, right? I think people go a little bit harder on meta than they should. But there are serious privacy questions that are being raised here. Serious privacy questions that are being raised here. And it's going to be a very high bar for Apple. to meet this moment and get people using these things despite those concerns.
Starting point is 00:42:00 All right. Well, other than the glasses that everyone seems to hate, talk to us about what we should actually be saving up our money for, I guess, in terms of new product launches. Yeah. Well, this foldable phone, the Ultra is going to be really fantastic. Open it up. It's like an iPad mini. Pretty excited about it. You know, it's not going to be as durable or priced as well as like a pro phone or one of the low end phones. But I think it's going to be pretty exciting. The AirPods, the pendant, the smart glasses are going to be very exciting. Smart home. So they're coming in with three different smart home products. One is an in-home security camera system tied to a new Apple security system. I think they want to compete in some fashion with ADT or some of the home security
Starting point is 00:42:38 companies. Interesting. There's a landmark smart home device, which you know you can put on your desk, put on the wall, and you can walk up to it and it'll know who it is. It'll basically bring Siri AI to life, pull up your music. You can do video conferencing. You can do apps. You can do apps. apps, smart home appliances, etc. It's like a smart home command center. And then there's another device. It's a robotic version. So the one I just described has a 7 inch screen,
Starting point is 00:43:01 then there's a 9 inch screen version, and it's going to be on a robotic arm. So it can move around on your desk. So you can look at it. You can point it to look at people on a video conference. It's kind of nifty. I don't know how well that's going to do, but you know what?
Starting point is 00:43:14 They're trying things at least. And then tons of new Macs, new MacBook Neo's, new IMAX, augmented reality glasses is the biggie, probably end of decade, early next decade, taking the glasses but being able to give you information. Yeah, I was going to say. So, you know, people were talking about AR 10 years ago, 15 years ago, and hadn't taken off.
Starting point is 00:43:37 What is it going to be different that it's like, okay, now people actually like AR and find use for it? It's the visual fidelity. Okay. It's the quality. Have you used the Vision Pro? No. Okay.
Starting point is 00:43:49 So if you use the Vision Pro, I would encourage. you to, can borrow mine or you can go to an Apple store. The visual quality is amazing. It's the best movie watching experience. Once your eyes see that quality. Oh, these are the, these are the glass. The Apple goggles. Yeah. Yeah, I saw someone say recently they watched Citizen Kane on their vision pro and they said it's amazing. Yeah, it's amazing. Yeah, it's amazing. It's a better experience than watching a big screen TV on your couch. If you don't have a family, if you have a family. I find something so dystopian about like two people sitting on a couch with their glasses on. They have marketing around that. And they're trying to make two people wearing a
Starting point is 00:44:23 Vision Pro have better interactivity. I think it's crazy. I guess you can hold hands when you do it. But long story short, the glasses of 10 years ago and even today, the AR glasses, the visual quality is garbage, right? You can hardly see what's going on. Apple, their goal is to make a leapfrog AR product. They're not going to get anywhere near the Vision Pro quality, but they're going to get to a, you know, a high quality place. Okay, so the next three years. I need anything else. So it's like foldable phones. So we'll start off with the foldable phone and the 18 Pro Max this fall. You're going to get a new OLED iPad Mini.
Starting point is 00:44:58 I was going to ask, no one even cares about the new iPad Mini. It doesn't get mentioned until now. Yeah. That's what I'm excited about as an Apple Luddite. I wrote a story about it today. So you're going to get a new OLED display. So same visual clarity that you get on an iPhone. The current iPad Mini stuck on an old LCD.
Starting point is 00:45:13 Next year you're going to get some of the wearables. So you're going to get that foldable phone two actually in the phone. fall, but you're also going to get the AirPods with cameras, and you're going to get the smart glasses. And then the other big one next year is the 20th anniversary iPhone, the iPhone 20 or the iPhone XX, whatever you want to call it. And that is going to be an all-glass phone that meshes well with the liquid glass, the new software they rolled out last year and updated this year. The year after that, you're going to get things like the tabletop robot. I talked about the smart home appliances and what have you. So it's a big next three years for Apple and augmented
Starting point is 00:45:49 reality glasses behind that. They've been playing with this big tablet, foldable tablet, foldable iPad with a 20-inch screen. And then that main smart home device, I talked about the smart home hub that'll be in the next few months. So that's an exciting one. Mark Gurman, thank you so much for coming on odd lots. That was great. I learned quite a bit. Good. Thanks for having me. This was awesome. So Tracy, I thought that was very interesting. I needed that catch up on this company that once like occupied a little bit of my mind share and now I hardly ever think at all. I do think it's interesting like as a starting point for all of the like they're not the best phones in the world, especially when you bring China into it. They've been stumbling on AI for over a decade that it's like
Starting point is 00:46:44 the one big tech stock that right now today, July 16th is an all-time high. Well, I thought it's interesting. I mean, to some extent you can say, okay, they miss the boat on AI. But on the other hand, you know, they've sort of stuck true to their ethos as a product company that often, I don't want to say leeches off the technology of others, but like it's very good about sourcing tech from other companies, right? Right. I would say, you know, Mark described it's a product company, right? But the other thing is it's a supply chain integration story. Obviously, that was like, that's what Tim Cook's expertise was, et cetera. You know, there's an interesting episode we did. Remember with Sam D'Amico, the Impulse Labs.
Starting point is 00:47:28 Yeah, he was talking about it. And he said that term, and I guess it's actually originally an Elon term, which is that the factory is the product, right? Which is really interesting. And so he was like, why have they been this unified experience that combines really good hardware with really good software? The product is their ability to integrate. And it's not like a, that's what they're good.
Starting point is 00:47:50 That's their thing. They can integrate many different things better than anyone else. and then people really like the product. Yeah, but then on the other hand, I guess the question is, if something like a camera, if the edge on a camera now comes from AI versus like the actual hardware components, then are you going to get a big AI company, a hyperscaler that starts, you know, becoming a product company. Or you just have like one of these Chinese companies where AI is like one random thing they do.
Starting point is 00:48:18 And even that is 10 times better than the, you know what I'm saying? And so I do think like pretty clearly from a purestaping. your product standpoint, there is probably a limit to your point of like how far they'll go if their core technology is just not frontier. It's so crazy to me that like there are years ahead of everyone else in terms of conceiving of talking to your computer with your voice. And then they just like completely drop the ball on that. Well, I do also think the other thing, you know, we talked about their ability to entice buyers for these new products. And a lot of of the stuff, it sounds cool, a robotic arm that sits on your desk and points at people, I guess.
Starting point is 00:48:59 But on the other hand, like, how much of it do people actually need? How much is it going to cost, given that, as we were discussing, memory and components, are in short supply at the moment. I don't know. I also think, who knows? I guess part of it may be, you know, other companies are all going to build similar gadgets, et cetera. Like, again, the iPhone bringing together this entire ecosystem like what are the I just like I don't know I guess the flip side is like we don't care
Starting point is 00:49:29 at all anymore about what iOS were on etc and it hasn't hurt the company well I was going to say one question we should have asked Mark and I forgot but how much of a moat is iOS now actually because people will say like I don't want a non-IOS phone but on the other hand you don't know what iOS you're on no all I know is that if I didn't have one
Starting point is 00:49:48 all my friends would make fun of me for being green text in the group chats that's the important Who's the Android person that's making the group text show up in green chat. Expose yourself. And so I don't want to be that person. All right. So we leave it there.
Starting point is 00:50:02 Let's leave it there. This has been another episode of the Oddlots podcast. I'm Tracy Alloway. You can follow me at Tracy Alloway. And I'm Joe Wisenthall. You can follow me at the stalwart. Follow our producers, Carmen Rodriguez at Carmen Armid. Dashel Bennett at Dashbot, Kail Brooks at Kail Brooks and Kevin Lazzano at Kevin Lloyd Lazzano.
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