Off Air... with Jane and Fi - Great big fat cadences of hard rock! (with Denise Welch)

Episode Date: July 25, 2024

Jane and Fi are musing over their lunch choices (don't say we don't treat you!) after that they get round to Parish notices and discuss heavy metal, air fryers and sign offs. Plus, presenter Denise W...elch joins Jane to discuss her recent experience with scams. Our next book club pick has been announced! 'Missing, Presumed' is by Susie Steiner. If you want to contact the show to ask a question and get involved in the conversation then please email us: janeandfi@times.radio.Follow us on Instagram! @janeandfiPodcast Producer: Eve SalusburyExecutive Producer: Rosie Cutler Hosted on Acast. See acast.com/privacy for more information.

Transcript
Discussion (0)
Starting point is 00:00:00 I just asked because I'm still air fryer curious, though I'm not an owner. You're talking there about a salmon fillet. I am. Yes. Not a whole salmon. No, not a whole salmon. VoiceOver describes what's happening on your iPhone screen. VoiceOver on.
Starting point is 00:00:19 Settings. So you can navigate it just by listening. Books. Contacts. Calendar. Double tap Contacts. Calendar. Double tap to open. Breakfast with Anna from 10 to 11. And get on with your day.
Starting point is 00:00:32 Accessibility. There's more to iPhone. I've got such pressure. Come on, get the magic out. Get the magic out. I've got to get to the canteen. So, first of all, God, I mean, honestly, the circumstances in which we work,
Starting point is 00:00:59 we should be treated in a much more... How would you... Gentle way. Kid gloves. Well, I've already gone to the canteen and I already know I've chosen the wrong thing because I had to choose at speed and I've gone for a beetroot vegan falafel.
Starting point is 00:01:09 I saw that on your desk. What? I don't know. The colour called to me because it's a deep purple and I thought, oh, that'd be so good for me and I've accompanied it with a bit of watermelon but now I'm dreading it so I have to go back and get dreads. Have I imagined it? Or a
Starting point is 00:01:26 deep purple on tour? A deep purple alive! I tell you what, they've got to be mauve by now. Honestly, I'd be really interested to hear from people who love heavy metal. It has, God's honest truth, never had any kind of a message for me. Well, just sometimes
Starting point is 00:01:42 I do, I just hear an absolute thrash rock classic run for the hills um and a friend of mine who knows much more about music said if you go to a heavy metal festival it'll be one of the happiest places in the world because take your word for it but i'll never be going But that tribe, they care less about appearance and about nuance of dress. And he said it's just amazing. Everybody is just lost in the great big fat cadences of hard rock.
Starting point is 00:02:18 Well, there's an avenue you might care to explore over the course of the weekend. If you want to send us some of your meanderings on heavy metal, we'd love to hear them. Honestly, I'm just totally ignorant here. I think it's a forgiving look later in life. OK, well, you might see a whole new me next week. I think so.
Starting point is 00:02:36 I think you need to... Well, I'm wearing a pair of jorts today. I think you should wear some jorts. Definitely some kind of a tour T-shirt. I think quite a lot of uh silver jewelry i can see you in something that's got a skull and crossbones on it a skull and crossbones is honestly not a look i feel like right you've got a very very lovely card from one of our listeners who's done something so amazing we are very very grateful yeah it's jen and thank you so much jen uh jenna fee i wanted
Starting point is 00:03:03 to write to say thank you so much for your wonderful podcast. You really don't need to say this, by the way. And to send you the tote bag I have made. Sorry if you think they're creepy or offensive. I felt bad after sending a rather shameless tote snatching email and thought I should send you bags instead. I chickened out of giving them to you in Sheffield. Jen, well, first of all, I don't know why you didn't just give them to us in Sheffield. But okay, I appreciate you felt just a bit diffident about the whole thing. I get that completely. But the bags are brilliant, aren't they? The bags are beautiful. And we'll put them, we'll put a photograph of them up on our Insta account because they feature memes from the podcast., I'm in Morris dancing. You're Morris dancing and I'm on a penny farthing.
Starting point is 00:03:47 And we love it, Jen. Really, really, really love it. And can I say an extra huge thank you again to, it was Pam, wasn't it, from Boston who sent us some bagel topping stuff in jars. Yeah, which is excellent. I've used that, just a little midweek supper tip here. I've put a slice of salmon in my air fryer.
Starting point is 00:04:08 I've doused it with some soy sauce and I've sprinkled your bagel topping on top of that to make a crust and it has been well received. Really? And as Jane can confirm, a well-received midweek supper is a win. It is. It's a massive, massive win. And it was so simple, and the crust is lovely
Starting point is 00:04:31 because it's got little onion seeds in it and all types of sesame seeds. It's lovely, Pam, thank you. Can I just ask, because I'm still air fryer curious, though I'm not an owner, you're talking there about a salmon fillet. I am. Yes. Not a whole salmon. No. Not a whole salmon.
Starting point is 00:04:45 No, not a whole salmon. But I'm sure it's only a matter of time before somebody brings out the whole fish air fryer because, I mean, they've really, really taken off. And I tell you what, that would enable Channel 5 to do Series 6. Yeah. Featuring our friend Alexis Conran. Yeah.
Starting point is 00:05:04 I've got a fish kettle. If anybody out there ever needs one, just contact the podcast. Can I ask you a supplementary question about your fish kettle? I don't know. I think it must have been a wedding present in the dark. Why on earth would anyone have given a fish kettle? Did he have a list at John Lewis? Must have done.
Starting point is 00:05:21 I honestly don't recall. Do you put, because they're huge pans, aren't they? Long, thin pans. I've never cooked a whole fish. I wouldn't know how. Do you put, because they're huge pans, aren't they? Long, thin pans. I've never cooked a whole fish. I wouldn't know how to go about it. Oh, okay, because I was going to ask you, do you put it across two hobs on the stove or do you put it in the oven?
Starting point is 00:05:32 Where do you put it? Terribly specialist. I don't know why anyone hasn't asked us to do a Channel 5 documentary on some old shite. I'm sure we could have copied one together. I'm so jaded. And I throw this out to our audience. When was the last time you put a whole fish?
Starting point is 00:05:49 Yeah, and yes, I mean, it's not a midweek supper by any stretch of the imagination fish fingers would be but not a whole fish um anyway um as you can tell this is yet another area we know absolutely nothing about but if you're fish kettle positive uh again there's something for you to ponder on uh should we do the parish notices? Oh, OK. I only mention it because we have got a serious thing that I want to draw attention to, Uno Memento. So, Tote winners this week are... Sarah Airlie and her friend Julia, Katerina Stratidaki and her sister Kira, Catherine Jeffries,
Starting point is 00:06:22 Kenda Taylor and her brother. Now, it's worth saying, by the way, give us the names. We don't know the lovely brother's name. Well, maybe he didn't want to be identified. Well, he'll be bloody identified when he goes out with his tote bag, won't he? Well, I mean, this won't please our listeners at all,
Starting point is 00:06:37 but we ended up giving one for free to Lord Vasey, which he is going to proudly take to Ibiza, he told us. I've always wanted to be big in Ibiza, he told us. I've always wanted to be big in Ibiza. Well, he certainly will be. And actually, he did say that you can get a surprising was it him who said you can get a surprising
Starting point is 00:06:55 amount of crap in our tote bag? They're very, I don't want to in any way undersell them because they're very well made and they're sturdy and you can cram a lot of stuff in there they're a bit TARDIS like actually aren't they yeah they are so it is worth asking for a tote bag
Starting point is 00:07:12 at janeandfie at times.radio you've got to carry the thing around but you can always turn it inside out Eve's heart's sinking there's the email inbox and when is the book club going out Eve I'll take issue with that Eve works really hard box for once. Oh, I don't want to answer, Ema. And when is the book club going out? Eve, I'll take issue with that.
Starting point is 00:07:27 Eve works really hard. Listen, she's had a good week because her tip has received a lot of positivity. Yes, we need more of Eve's tips, careful how you say it. The book club goes out next Friday, the 2nd of August, and if you've read the book, Missing Presumed by Susie
Starting point is 00:07:44 Steiner, and you want to get involved in our critique of it that would be lovely get your emails in if you can top line them book club then that would be much appreciated so we'll do that sometime next week and it'll be in the feed on Friday and I've just done an interview with
Starting point is 00:07:59 Susie's husband Tom because anybody who's read the book and then looked up on a search engine to find out how many more Susie wrote will know that Susie died after handing in her third book in the Man and Bradshaw series
Starting point is 00:08:15 so Tom came in to talk about his wife's work what a lovely lovely bloke and also quite a difficult thing to do actually which we do talk about at the beginning of the interview so please don't think that we have not shown sensitivity about that no and um i i honestly do really hugely rate the first book and i've already got the second one and i'm going to order the third one um and it is just so so sad that she isn't around to to write more books but i hope her family and her children in
Starting point is 00:08:46 particular can take some comfort from the fact that her work is celebrated and and people are you know going to be very positive about the book I'm sure yes no definitely and it is an odd thing because a couple of listeners have said uh you know this is this is kind of uncomfortable actually but I would just ask you to think of how many books there are on your shelves that are by people who are no longer with us. You know, you don't think, oh gosh, you know, I haven't picked up a Dickens in a while, but I know he's no longer with us.
Starting point is 00:09:16 No, but you know what I mean. So I hear you on that, but don't let that spoil your enjoyment because I just think as the writer, surely Susie would be thrilled that a new audience is coming along every time to her books. Yes. If I were her, I absolutely would be. And it's interesting that some people have felt a bit queasy
Starting point is 00:09:42 about reading the work of a young woman who has died. I hadn't really... Would that make me... I suppose it's made me sad, but I haven't found it unsettling. No, I found myself disappointed in a selfish, readerly way because I hoped that there would be a Man and Bradshaw every summer. Yeah, exactly. Anyway, the Book Club then comes your way next Friday, so still time for you to take part in
Starting point is 00:10:05 that with your thoughts on missing presumed by susie steiner um now um grace has sent two letters this week not emails but letters and it's slightly odd grace because your second letter arrived before your first one and in your second letter you apologize for sending the first and so we couldn't wait to to read the first yeah i've had weeks like first. So we couldn't wait to read the first. Yeah, I've had weeks like that, Grace, so you don't need to apologise to us. Basically, and I don't want to paraphrase because this is really serious,
Starting point is 00:10:32 Grace has just been so, so upset by the images coming out of Gaza in the last couple of weeks. And, Grace, for what it's worth, I absolutely get it. I mean, I've caught a couple of excellent reports on Channel 4 News this week, and I can't even begin to describe the scenes of suffering. It's dreadful, absolutely dreadful. And Grace feels that maybe too much of the British media
Starting point is 00:10:58 has a particular agenda, and that we're not allowed to give voice to the Palestinian side of things. And that, for a start, I mean, there may be parts of the British media that do very definitely have an agenda, but we're not under any pressure to say one thing or another, are we? But what I think we would both say is that there is no getting away from the fact
Starting point is 00:11:19 that Hamas are truly dreadful and that what happened in October was simply diabolical. But none of that, none of that stops us saying that the terrible suffering in Gaza is, it's just beyond words now, frankly. As you can see, I don't have the words to fully describe it. And I think Grace has just been so, so upset by it. So, Grace, we hear you and let's just hope it stops let's hope they bash out a ceasefire sooner rather than later and that something is put in place to to actually come
Starting point is 00:11:53 come up with a way to end all this suffering and to come up with a peaceful solution of one sort or another because it can't go on i would agree with all of that but I think actually Grace it's on all of us who do have a platform to really think about how we do cover that suffering in a way that isn't uh that isn't reporting on suffering almost for suffering's sake but reports on it in a way that is helpful to the wider situation and I think Channel 4 has done a really superb job actually of bringing those images alongside you know some very thoughtful interviews and challenging interviews with people who might be able to affect change. The reports now are being done by Sukunda Kumar, are you correct? Yeah, who used to work for the BBC.
Starting point is 00:12:47 Yeah, he's a really, really talented and bold journalist. And in one of the pieces last week, and it might be one of the ones that you saw, Jane, he did make the point of saying and making prominent during his coverage of what was happening in Gaza. And just to place this in time, there has been another call from Israel for any residents in Khan Yunus to move out ahead of another bombardment aimed at getting rid of Hamas.
Starting point is 00:13:19 So there were scenes of people fleeing, very young children who didn't know whether their parents were still alive. That's the thing that really is it's unforgettable, isn't it? Yes, I mean, really, really hard. The three brothers. Yes, exactly. So it was that report. And within that report, he made the point
Starting point is 00:13:33 of being able to ask somebody, one of those Palestinian people, whether or not they supported Hamas, and they said no. And I think we do need to hear that voice more. That conflation of palestinian people and hamas just has to stop because of course it's not the case that there is complicity by all of the palestinian population that hamas represents them they haven't had a democratic election i
Starting point is 00:13:58 think i'm right in saying since 2007 yeah so let's hold on to that thought too but grace thank you i would echo all of uh james and i don't apologize for having a rant at us we don't mind we really don't actually no and i do quite a lot of ranting yep and also it is it is helpful i have found all the the correspondence that we've had about jd vance's book really helpful um and it's made me want to read other stuff from appalachia to put into perspective his view. And actually somebody did recommend Barbara Kingsolver's book Demon Copperhead, which we had read actually, it was one of the first interviews that we did when we came here,
Starting point is 00:14:35 and that's set in the Appalachian Mountains, and it's based on David Copperfield, but it places demon in exactly those communities that J.D. Bounce is talking about. And it's a really heroic book. And I would say about three quarters of the way through Hillbilly Elegy, it is more nuanced, definitely. And it's fiction, so that's weird. So thank you for all of those things.
Starting point is 00:14:58 But obviously, if you want to make tote bags for us and send us chocolates and toppings, we love those too. We love those too. love those too don't feel diminished our guest in this podcast is denise welsh she's a loose woman fee yeah i know uh and denise uh is talking well a couple of subjects scamming because she's been scammed and she's now really really keen to spread the word about scamming and actually just to say not we've heard this message before but so many of us didn't really listen to our detriment, that we are all vulnerable to scams.
Starting point is 00:15:30 She's been scammed. She used to be very worried about her late father getting scammed. And then she was, she just felt a bit of a blonker when it happened to her. So she's now speaking out about it and just warning. But also she has views on the fact that this uh dutch
Starting point is 00:15:45 athlete is being allowed to compete in the paris olympics in the volleyball uh after he had been convicted of the rape of a 12 year old british girl um and i yeah well you can hear what she has to say about that i don't think many people listening uh will disagree with the word she says on that subject but you can hear that a little bit later. Right, we are going to make a gear change. I think it's probably from first gear to about fourth gear. So just come with us on the tight turn. Here we go. Liz says, as a young mum in the early 70s,
Starting point is 00:16:16 my children were going to have healthy, nourishing breakfast cereals. Yeah, right. We were all there, Liz. We were all there, if only. However, every year father christmas left them each uh variety pack of over processed sugar rich cereal the joy found in those small boxes was unbounded now in my 70s i love a brand rich cereal it comes to us welcome to my world and she says if you know, you know. We do know. And then she says, love the
Starting point is 00:16:46 pub which I listen to while my husband washes the dishes. Well, he's a keeper, isn't he? Liz, there's so much included in those very kind of brief five lines, but I think I've lived your life. A variety pack, I mean, you just couldn't get to those little boxes
Starting point is 00:17:01 quick enough, could you? Because there was always a cornflakes in there that nobody really wanted. But there would be Coco Pops. Well, they weren't on the first day. They were the cocaine of the breakfast table, weren't they? I can smell the slightly fusty, musty caravan and I can see the variety pack on the shelf. And sometimes, if you were really lucky, forward slash naughty,
Starting point is 00:17:24 you managed to nick a box and just eat it as a snack didn't you not even with milk in a bowl oh heady days frosties though what were our parents thinking what were kellogg's thinking well i mean they're still making them um oh i guess kellogg was uh he was a bowel man wasn wasn't he? That was how he started. In bowels? Yeah, he was obsessed by his bowels. Okay. And that was how he sort of brought about cereal. Anyway, I hope you're enjoying your breakfast. Kate says, I love Eve's tip.
Starting point is 00:17:55 This morning I hand-washed all my underwear in the bidet of my room as nine days' work in Urbino in Italy came to a close. That sounds lovely, doesn't it? Where is that? Do you have any idea where that is in Italy? Where what? Urbino. U-R-B-I-N-O. No.
Starting point is 00:18:12 No. I've never heard of it. Is it close to Dungeness? No offence. I think it's very near Dungeness. I hung them all up on a piece of tough string with wooden pegs brought from home for that very purpose. The makeshift clothesline ran diagonally from the top of the bathroom radiator right across the tiny single room
Starting point is 00:18:30 to the handle of the furthest clothes cupboard. Minutes later, there was a loud knock on the door and a burly Italian man with a clipboard announced he'd come to take an inventory of all the items that belong in the room. I should say it's a room in a university college. He looked a bit stunned by the line of underpants, equidistant, equidistant,
Starting point is 00:18:49 ranging in order from briefs to maxi and all facing crotch to the right. I am quite a nerd for order and symmetry, confesses Kate. He ducked awkwardly to open all the cupboard doors without getting brushed in the face by damp undies or a bra. I realised this isn't exactly what Eve had in mind. No, it isn't. No, but we're going to do more of Eve's tips, definitely.
Starting point is 00:19:12 Kate, you are... I was going to say you're a woman after my own heart, but I'm not that much of a nerd for symmetry. Not after I've hand-washed pants, anyway. But we've all been there on holiday with the old travel wash, haven't we? I've never taken travel wash on holiday. Have you really taken travel wash on holiday? Yes, it's one of those things I get.
Starting point is 00:19:33 Travel wash is one of the biggest scams known to mankind. Well, I mean, you are right. After sun. You are right to draw my attention to the fact that you can just get a small bottle and put a small amount of your regular detergent in there. There's just nothing special about travel watch. I always think it's, yeah, I have been, you're right,
Starting point is 00:19:50 I've been lured into thinking there's something special about that potion that makes it good for travel. Yeah, and the after sun industry is a rip-off. It's moisturising. It's moisturiser, isn't it? But slightly more expensive. Yes. But then what is fabric conditioner?
Starting point is 00:20:05 That's bollocks. That's got to be just bollocks as well. What does that do? Oh, I like the smell. Yeah, but the detergent smells all right. And I don't want to retread the tyre, but I didn't realise that your towels, when they went scratchy and stiff,
Starting point is 00:20:22 that they were cured by fabric conditioner. You just wash them. That was one of our top tips back at the mothership. Somebody said, don't worry about the detergent. Just put fabric conditioner in with them. What, so don't use detergent at all? No. And they come out lovely and smelly and fluffy.
Starting point is 00:20:37 And they're equally washed. I can't have been there for that podcast. Oh, good God. Sounds like a really good tip. Was I part of that podcast? So I've done that ever since. Because it's the heat on the towel wash that'll get rid of all the bacteria Oh, good God. Sounds like a really good tip. Yeah. Because I'm part of that podcast. So I've done that ever since because it's the heat on the towel wash
Starting point is 00:20:46 that'll get rid of all the bacteria and the yuck. And so... Fake tan in our house. Oh, Lordy. Which, let's be honest, does look like something else.
Starting point is 00:20:54 It does. So when you see it on the towel, you think, oh my God, what's happened? And then you realise... It never comes out,
Starting point is 00:21:01 does it? No, it doesn't. It's... No. Which makes you wonder what it's doing to human skin right sorry we've got to
Starting point is 00:21:08 Eve's just looked at her watch right what do you want to say? Well only a couple I just wanted to say thank you to Claire who wrote in about Mark Cavendish and I'm glad that people
Starting point is 00:21:16 didn't judge the interview for not containing huge amounts of very detailed content on the Tour de France well I don't know any of that stuff and I don't want to get it wrong
Starting point is 00:21:24 the human experience is more interesting. And so we would hope actually to be able to do more sports people just about their lives. Jane and I would both really enjoy that, wouldn't we? Yes, because I think whenever you get to an Olympics, there are some amazing human stories that come out of an Olympic Games. Not always gold medal winning stories, but just stories of the colossal sacrifice made by families as much as anything you know it's always the shot of the families at the end isn't it when
Starting point is 00:21:51 when somebody's won and and there is you know the they're leaping and whooping and hollering and crying and they are the support bank yeah because they are the fuel supply sods who've had to get up at half four in the morning to take the kid to the swimming pool at five o'clock. Yeah. I'm so glad neither of my children were ever going to be anything like Olympic standard swimmers. So just a quick one as well from Fiona,
Starting point is 00:22:17 who is looking forward to the Olympic tingle you say will happen this weekend. Well, it will. It will, Fiona, honestly. I mean, I just can't tell you, and I think actually you are in Scotland because you had emailed in about the mention of a Stoonhaven. And I didn't know it was also the home of Lord Reith.
Starting point is 00:22:34 Did you? No, a man to whom we owe so much. We certainly do. He's educated, entertained and informed us. But apparently he was a bit of an old git. Yeah, and then we left. But the Olympic tingle will come. And don't beat yourself up if you don't have it yet
Starting point is 00:22:51 because it was the same when it was in this country, wasn't it? And I just want to read this one from Naomi who says, I'm sitting on the beach at Little Hampton. You're sounding magnificent. Now the school holidays are underway. It's joy to tune in on the app and listen to you every afternoon rather than have to wait until my drive home i can confirm i can't see dungeness from here yeah all right keep up the good work you'll never take me alive
Starting point is 00:23:15 naomi so our thanks to whoever told us about that fantastic sign off i love it too absolutely love it yeah i'm definitely gonna do you'll never take me alive it's not appropriate you know you you leave your local neighborhood cafe with a flat white should you really depart with a you'll never take me it seems a little bit I also loved in that email tag you're it yeah exactly voiceover describes what's happening on your iphone screen voiceover on settings Yeah, exactly. and get on with your day. Accessibility. There's more to iPhone. Right, OK. May you enjoy a wonderful... Why have I said this now? No, I don't need to say have a lovely weekend now
Starting point is 00:24:15 because we're going to bring in phenomenal Denise Welsh. Now, she is somebody who has entertained us as a fantastic actress on stage and screen for many years, also a pivotal part of the Loose Women panel on ITV. And she is now speaking out about a scamming incident that impacted her. And she just wants other people to be hyper aware. The terrible truth is, Fi, we are all vulnerable to scammers. And actually, in the light of what happened last week with Microsoft and the CrowdStrike thing, apparently the scammers are super active at the moment.
Starting point is 00:24:49 So please listen, pay attention to what happened to Denise. Don't fall for this, claptrap yourself, and make sure if you have elderly relatives that they are aware of all this too. And then later on in the conversation, we get Denise's views, which I'm sure will be shared by many other people, about the participation of that convicted rapist in the Olympic Games.
Starting point is 00:25:08 Here's Denise. Well, of course, at the time, it made me feel completely stupid and a bit hypocritical when I'd been going on to my dad, who's sadly no longer with us. But, you know, about dad, you mustn't answer the phone to these people. You mustn't give this information away because my husband is incredibly vigilant and always saying that I talk too much and give too much away. So I thought that I was sort of not unscammable, but, you know, that I had all my wits about me. So I was rehearsing a play at the time and not really supposed to be sneaking out to take personal calls. But I had a phone call that came up on my phone as Barclays. And, you know, a number that so I had entered that Barclays information into and that was the, you know, the previous place that I had
Starting point is 00:25:56 had texts from them and everything. So from the first call I had, Jane, I had 1000% belief that I was talking to Barclays. They said he was Michael from the fraud squad. They had detected fraudulent activity on my phone and they were absolutely there to help me. So there was about four to probably five calls over a two day period, partly because I had to break the call off because they wanted to be on for so long. And I was being yelled at by the director saying, you know, in here and you know attempt to sing your song and um so I I gave every time I called I gave the information that we all know that we that we give which is they asked me for my name and address my my postcode my phone number probably my passcode and my mother's maiden name all of which I gave
Starting point is 00:26:45 willingly every time because I was talking to Barclays and they were there to help me. And every time I ring Barclays came up. On the fifth call, they said... By the way, not to interrupt, but the fact that they're prepared to put so much effort into this. Yeah, but it's even gone worse since a few years ago, since COVID, because people have apparently got, you know, spending so much time at their computers. Everybody's got more clever, more manipulative. And yes, so much time into it. And I was lured into this false sense of security. He kept saying, I'm sorry it's taking so long, but this is a big scam we're trying to, you know, and you're being so important, helping us with this and blah, blah, blah.
Starting point is 00:27:27 And then he said, right, and this is where I felt completely stupid after the event. This is on the fifth phone call. And he said, now, this may seem bizarre, but for this particular thing that we're doing, this particular endeavor, we have to ask you for your PIN number. Now, I know I can hear people shouting at the radio thinking, you didn't you for your PIN number. Now, I know I can hear people shouting at the radio thinking, you didn't give them your PIN number. Nobody would give their four digit PIN number. But I did because it said Barclays on my phone. And, you know, if like if it said if you were in my phone as Jane Garvey and you came to do the interview, I'd never dispute that you were, that's who I was talking to. Okay, number one rule, as I understand it is, and actually this
Starting point is 00:28:09 is true of me, and by the way, I was not scammed, but skimmed recently at a cash point. That was absolutely maddening. So I know exactly how angry you are. But your bank, on the whole, they never ring you, do they? Is that the golden rule? Well, the bank has rung me before. They would always text me first. And I had these texts because, you know, we all know what it's like. You try to use your card, you can't. And then it says, you know, there may be fraudulent activity on your card. So I gave him the PIN number. They had been apparently cloning my card, which was my credit card. And they had, by the time I detected it, because my husband said, what did you do? Give him your PIN number.
Starting point is 00:28:51 I still was fighting my corner. And they had taken thousands from my account. Have you got that money back? Yes, I did. But I was more fortunate than some. It was my credit card. And when I contacted the real Barclays, they were incredibly supportive to me. Now, I also say to other companies now, like, for example, I'm going in, I'm doing something with this other company. They called me yesterday and she said, lovely lady, hi, Denise, it's Jennifer from blah, blah, blah. You're going to be coming in to see us in a couple of days. And I said, indeed, I am. And am and she said now just for security purposes can we just go through can you just tell me your postcode and I said no Jennifer because you've called me I know you probably 99% are Jennifer from blah blah blah
Starting point is 00:29:39 but I'm going to put the phone down I'm going to call the number I've got for your company and speak to you that way because I'm afraid I trust nobody. When they call you, I don't want to give them information anymore. I would certainly not ever give any information to anyone, just a random number that came up. And also now what I also do, because we have so many apps and, you know, we all want our Netflix and our Instagram and everything. We're all living a very busy life. They come on, they come on as Netflix, they come on as Instagram and they say, look, you know, we all want our Netflix and our Instagram and everything. We're all living a very busy life. They come on, they come on as Netflix, they come on as Instagram, and they say, look, you know, your last subscription hasn't gone through, blah, blah, blah.
Starting point is 00:30:12 You're about to put that information in. You need to click on the email because nine times out of ten, it's not that company. After the outage last week caused by the CrowdStrike update, the scammers have been really busy because they're contacting all sorts of people. And as you say, I think of myself as unlikely to be got at, but I am concerned about my parents who have also been scammed, of course, because that's the way of the world. But the truth is, it doesn't matter what age you are, does it? We're
Starting point is 00:30:43 all potentially vulnerable to this. Absolutely. Statistically, people in their 20s are being scammed the most. And we would think it's us older ones. And especially like when my dad was alive, you know, because he loved to chat with anybody. And they're all so, hi, it's Kevin. How are you doing, Vin? They know the first names, blah, blah, blah. And, you know, older people, well, including myself, are not very technical. But at least it's given me something to talk about and to show the
Starting point is 00:31:13 importance of things like ScamGuard, which is a sort of digital protection so that this ScamGuard that EE are doing for one pound a month, which most people can find, it is intercepting these calls way before working with the dark web and way before they come. So if I'd had such a device on my phone, I would never have. I would never have got that got that call. Right now, it is very important. It is worth saying Barclays were good in the circumstances you got. You lost two grand. You got it back.
Starting point is 00:31:45 I mean, I don't want to be cynical, but I wonder whether it's the fact that you're Denise Welsh that may well have ensured that you got your money back because you had given away... Well, apparently it was credit card as well. If you are using your credit card, they are much more likely to be able to refund you rather than the debit card. So I just was lucky, but it could have just easily have been my debit card. But that was the one that they so and I don't even know what cloning is or how you do it. But all I do know is that these people are incredibly clever. They're not just one person sitting alone in a basement with a computer. They are working across the globe. And they are all out
Starting point is 00:32:23 to get you and you just have to be so so careful what is so gaudy about this though is that michael the bloke you spoke to yes as you describe an entirely plausible sounding individual absolutely he's still at it isn't he oh he'll still be at it of course of course he will be because they got their money before it was discovered you know they'd because of people like me and now i think to myself oh my god you gave him your pin number it makes me feel so stupid but I was completely drawn in but the main thing was because I was 100% sure that it was legitimately coming from that source. So your warning is actually to everybody um just for god's sake be super super, super cautious. And actually just be dead cynical.
Starting point is 00:33:06 If someone rings and you're just not sure about them, reveal nothing. Be cynical, Jane. And the thing is, I'm a people pleaser. So when lovely Jenny rings me from that company yesterday, and I know that, you know, she's just doing her due diligence and having to check a few things with me
Starting point is 00:33:21 before I go in next week, she was a bit taken aback because I'm sure that most people, when she says, hi, it's Jennifer, can I just check with you? And it probably is. But because of what's happened to me, I don't 100% know that she's from that company because it hasn't come up on my phone as that.
Starting point is 00:33:38 And even if it did come up on my phone as it, she's called me. I'd rather call them and take back the control. Oh, God, they're just one step ahead the whole time. is all the whole time absolutely infuriating now you are known as a woman with an opinion i mean in fairness to you you are paid to have opinions and um that's what's so good about you you you pretty much continually make headlines and you have been very outspoken on the subject of this dutch athlete who is competing in in the volleyball at the paris olympics i have to say i also, for what it's worth, astounded that he is able to compete.
Starting point is 00:34:10 Why do you think that has happened? Do you know, I am so cross about it, Jane. For those people who don't know the situation, when I was on Loose Women yesterday, our show, Loose Women, as well as GMB, as well as This Morning, across the board, all the news channels were covering extensively and quite rightly. our show, Loose Women, as well as GMB, as well as This Morning, across the board, all the news channels were covering extensively and quite rightly so the case of the dressage lady who was withdrawn because she was found very cruelly whipping her horse. And it's horrific.
Starting point is 00:34:38 Nobody can see those tapes without being shocked and horrified. And she was rightly removed from her. She's lost her right to compete in the Paris Olympics and quite rightly so. But what I couldn't believe is, hang on a minute, guys. Why are we not talking, when we're all talking this week about violence against women and the surge
Starting point is 00:34:56 and what we can do, that there is a guy competing legally in the Olympics because he's good at beach blummin' volleyball and he is a self-confessed rapist. Now, when people say he was young, Jane, he was 19 years old. It wasn't like a 12-year-old girl appeared to be 17. He knew she was 12. He'd met her online. He flew to the UK to have sex with her. He therefore raped the girl and he did one year of a four-year sentence. He confessed to the rape and he is now being allowed to compete for his team. But the big thing that
Starting point is 00:35:33 was when we read the right to reply was that we are aware of the situation and we have put procedures in place, meaning we are not letting him into certain areas where other people can go. They're protecting a rapist. And how are we meant to move forward helping violence against women? If because you've got a lot of money or because you're good at throwing a net over a ball, a ball over a net, and I'm not, you know, that sounds very cynical. No, but that is literally what he does. You know, it is. But because he's good at that or because you had a lot of money, you can still be a self-confessed rapist. And then that's OK.
Starting point is 00:36:10 It's not OK. I'm not saying he should live his life in jail if you've paid your time. I do believe in that. But the fact is to be celebrated, you know, now is beyond me. And it's the fact that the media coverage was not there when it was for the horse. That is Denise Welsh. And I really do wish you a very happy couple of days. And we're back on Monday.
Starting point is 00:36:35 We are. So your last chance to join in with the book club. We will be recording that episode sometime next week and we'll put it out next Friday. But may all of your Olympic opening ceremonies tingle. We should be calling it Le Tingle and we will talk to you on Monday. And we did speak to a French,
Starting point is 00:36:54 was it a French journalist yesterday who said that she felt the French didn't do humour as well as the British. But what they do do is style. They certainly do. So maybe they're not too good on the old self-deprecation. And there were elements of the London Olympic ceremony which were sort of sending...
Starting point is 00:37:11 We were sending ourselves up to an extent, whilst also celebrating our creativity and everything else. But the French, they can do their own thing. They do it very, very well. They certainly do. It'll be full of panache. Do you remember Panache by Lothric? Yes, but it wasn't a patch on Smitty.
Starting point is 00:37:29 Smitty? Smitty? Yeah. I'm sure it was Smitty. Someone will know. Jane and Fee at Timestock Radio. Yeah, it was. Was it a perfume?
Starting point is 00:37:38 Yeah, it was. Smitty? Yes. Guys so different in the north congratulations you've staggered somehow to the end of another Off Air with Jane and Fi thank you
Starting point is 00:38:04 if you'd like to hear us do this live, and we do do it live every day, Monday to Thursday, two till four, on Times Radio. The jeopardy is off the scale. And if you listen to this, you'll understand exactly why that's the case. So you can get the radio online on DAB or on the free Times Radio app. Off Air is produced by Eve Salisbury and the executive producer is Rosie Cutler. voiceover describes what's happening on your iphone screen voiceover on settings so you can navigate it just by listening books contacts calendar double tap to open breakfast with
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