Ologies with Alie Ward - Oikology (DECLUTTERING) Encore with Jamie & Filip Hord + Joe Ferrari
Episode Date: March 12, 2024Why does clutter happen? How can we get rid of it and how will it affect us psychologically if we do? Buckle up for an encore that will lift your spirits and quite possibly change your life. We all ha...ve unfolded piles of laundry, that closet we don’t want to open, a tornado of papers on our desk that seems impossible to sort through. Enter: Oikology, the science of keeping things contained. Alie hunted down world-famous professional organizers, Jamie & Filip Hord of Horderly to chat about -- FIRST OFF-- their name, plus gender and messes, when to call in a pro to help, the step-by-step process to tackle the entropy in your home and life, what do do about gifts you don’t want, what tools you might need, the KonMari method, how to overcome the emotional attachment to objects, and why decluttering becomes addictive. We also called in the big guns, research psychologist Dr. Joe Ferrari of DePaul university, to share his research on clutter, its psychological causes and effects, if the “spark joy” method works for everyone, when to call a professional organizer and how many pants is too many pants. Also: dispatches from my own front lines. This episode already changed my own life… and closet.Visit Jamie and Filip Hord’s website and follow them on Instagram, X. and YouTubeListen to Dr. Ferrari in the Volitional Psychology (PROCRASTINATION) episode and check out his book: Still Procrastinating?Donations went to Dress for Success and the Institute for Challenging DisorganizationMore episode sources & linksSmologies (short, classroom-safe) episodesOther episodes you may enjoy: Attention-Deficit Neuropsychology (ADHD) Part 1 & Part 2, LIFE ADVICE, Volitional Psychology (PROCRASTINATION), Eudemonology (HAPPINESS), Discard Anthropology (GARBAGE), Disinfectology (BLEACH)Sponsors of OlogiesTranscripts and bleeped episodesBecome a patron of Ologies for as little as a buck a monthOlogiesMerch.com has hats, shirts, hoodies, totes!Follow @Ologies on Instagram and XFollow @AlieWard on Instagram and XEditing by Mercedes Maitland of Maitland Audio Productions, Jarrett Sleeper of MindJam Media & Steven Ray MorrisManaging Director: Susan HaleScheduling producer: Noel DilworthTranscripts by Aveline Malek and The WordaryWebsite by Kelly R. DwyerTheme song by Nick Thorburn
Transcript
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Oh, hey, it's the poppy seed bagels.
You've been enjoying more lately because it doesn't matter now if you have seeds in
your teeth.
Alley Ward, back with another episode of oligies.
All right, here we go.
This is an encore presentation of an episode that I liked very, very much.
Three guests, big deal.
If you're wondering why an encore, Ward, I had pretty major surgery last week, about
a week ago.
I had to go in for a planned abdominal surgery,
if you will. And I'll tell you all about it in an upcoming Filtrup episode I'm working
on. But I'm doing okay. It's a good thing I had it. And I'm on, essentially, doctor-ordered
rest. So I'm chilling pretty hard. And I wanted to serve this one up because I think it's
timely. And also because this episode changed my life in numerous ways. I no longer have a junk drawer.
We'll talk about it also at the end of the episode.
I'll give you a new secret.
Okay.
A beautiful, calming, aesthetically pleasing orderly episode of oligies.
We all need this one.
This one will transform our lives.
It's going to renew our spirit.
It'll be challenging and cathartic and gutting and sentimental but soothing and will usher in a new era.
It's going to be dusty. It's going to be broken. But it's going to end up organized.
This one will make you throw out your stained pajamas your ex's mom gave you for Hanukkah.
This one has been waiting for you and it's here. You're here.
But first let's thank the folks who make it happen like everyone at patreon.com slash
oligies who spends a dollar or more a month to submit questions and make the show happen.
Thanks to everyone who's wearing oligiesmerch.com stuff and who rates the show and subscribes
to keep it up in the science charts.
And of course, the folks who leave reviews, I promise to read them all and I do.
And as proof I pick a new one.
And this week, thank you to Inheriton, first-time listener, first-time reviewer, they say.
They wrote, after digesting a few episodes and hearing that people in scientific fields
talk like me, which I think is normal, it's inspired me to enroll back in school and eventually
get a degree in geobiology.
I love bar work, but this podcast made me miss my first love, learning.
Inheriton, yes, that's amazing.
As someone else who lived on tips from behind a bar for many years in miss learning, that
makes me whole damn day. Hell yeah, boy howdy. Okay, so, oikology. Let's unpack this, shall we?
Oikology, it's an obscure but real word. It comes from oikos, the Greek for home or the
place where one lives, and it means the science of housekeeping. And in this episode, we dipped
in to chat with not one, but three
oichologists. Now, the first two are a married pair of professional organizers
who work and live in Manhattan. And as soon as I came across their name, I fell
down a gleaming, inspiring rabbit hole that is their Instagram. And I begged
them to talk to me. And the third is an oligies encore, a returning guest who I roped into chatting because he
happens to be one of the leaders in research on the topic of clutter, indeed.
So we cover causes of clutter, its psychological effects, mess and gender, ADHD, anxiety and
depression, indecision, Konmari and other methods, when to DIY and when calling
in a pro might be your next step.
Virtual organizing, how many pants is too many pants?
The areas of the house that collect the most clutter, unneeded gifts, how to step by step
conquer the monster in the closet, which is made of stuff that you don't need.
Also a dispatch from the front lines of my own battle
and the results of the advice that I shamelessly gleaned
from these interviews.
So roll up your sleeves and get pumped for the wisdom
and research of Dr. Joseph Ferrari and fellow
oikologists of Horderly, Jamie, and Philip Horde.
You heard that right. I just have one headphone on each ear.
So here's how I found out about you guys.
I was just going through a magazine having a a nice leisurely read, and I came across this
article about organization and I saw your, saw a mention of your company, Horderly.
And then I realized that was your last name.
And I'm so sorry that you get this question probably every single day, but you are declutterers
with the last name Horde.
Is that related at all?
Well, you know, when we came up with it, we like to think of the word hordily more as
an orderly.
Orderly.
Rather than like horde-er.
So we, that was actually one of our worries when we first came up with the name, which
it didn't take us long to come up with the name. But that was one of our worries, but our clientele did kind of stray
the other way.
So, Jamie says that they specialize in clutter and organization, but their clientele tend
not to be folks who hoard. Laura K. Sage on the hoard.
I mean, we work with each other, but we work with hordes, just not the hoarding type necessarily,
but we still have clients that maybe have hoarding tendencies and have issues that way, so decluttering
is definitely our specialty.
And yeah, it works out.
The name helps quite a bit.
Phillip likes to say I married him for his last name.
It's just the timing worked out perfectly. We got married like, I think a month before
Jamie kind of founded and orderly and decided that she wanted to be a professional
organizer. So.
Well, it's kind of a beautiful moment because when you, when you look at the name
and you realize,
oh, orderly.
I'm looking at the word orderly.
That's so exciting.
You'd be surprised how many clients we get just because they're like, I really just
like decided on you guys because I liked your name.
Like how about with your last name?
Brandy Nguyen.
Yeah, Brandy Nguyen.
One over.
It's perfect.
You know, I don't know if you know this, but there is an ology.
It's called oikology, and it is the study of household's orderliness.
Did you know that?
I learned that from Allie, from you.
Yeah, we learned that from the initial email, but it's definitely interesting.
We're going to have to start using it.
Yeah. And your Instagram is goals. It's definitely interesting. We're gonna have to start using it. Yeah. And your Instagram is goals.
It's just gorgeous.
So if you need some inspiration of what a closet
or a pantry can look like,
there are instagram.com slash orderly.
It's just tasty.
It's so nice.
And for another hashtag that can calm an anxious brain,
look up hashtag noling.
It's K-N-O-L-L-I-N-G. This is when you take
objects like everything in your purse or a drawer and you arrange them in an orderly fashion at
right angles and then take an overhead photo. Oh, it's like chaos calmed. And NOLING was coined,
side note, in 1987 by Andrew Cremelo, who was a janitor in a furniture shop and he called it that after the designer Noel whose furniture is very
right-angular. So yes, hashtag
Noling which is beautiful but unrelated to Jamie and Phillips Instagram Instagram comm slash Horderly. Those are real clients too
That's the thing that people really like about
our our I guess our Instagram is because it's very real and like it's not necessarily
I guess our Instagram is because it's very real and like it's not necessarily minimalist Like we don't really believe in getting rid of everything, you know and living extremely minimal
But it's real people real clients real closets real kitchens. So that's kind of the the
You know, like you said, it's goals, but it's achievable goals. Mm-hmm. Tell me a little bit about your backstory
I understand Jamie that you're a little bit type type a perhaps Always a little bit about your backstory. I understand, Jamie, that you're a little bit type type A perhaps.
Just a little.
Always a little orderly, right?
Yes, yes. So I, I, you could even say, I don't know, you could say I was born this way. I definitely grew up this way.
Very neat freak, organized. Um, and I didn't necessarily realize this myself until, really until like people started
saying, like pointing it out and saying like, you're, you're so organized.
My first, um, idea of, of organizing was someone said they, I remind them of Marie Kondo.
So, and I was like, who's Marie Kondo?
So that was kind of my first inspiration of all of this.
I was so excited because I love this.
And then, so I started organizing on the side
of a full-time job.
I was working a nine to five Monday through Friday,
so I would organize after work,
so in the evenings and on weekends.
And then it wasn't until I really started working with these clients and realizing the way...
I was learning more about myself when I first started because I didn't realize I thought, you know, not everyone thinks the same way that I do,
you know, about a space or about stuff.
If we hadn't been dating for 10 years and I told her how she was many times,
working with clients definitely brought it to light.
Jamie says that part of becoming a professional organizer means learning not just what works
for her, but what works for each client.
So different folks might like different levels or types of order.
And Phillip, what's your style like?
Are you more free form?
Yeah, I'm just a regular Joe.
I'm a collector.
Jamie would call me a collector.
I am not a professional organizer by true.
Like I wasn't born this way. I'm more of a professional talker than a professional organizer.
I'm kind of all over the place and she is very particular and but it's something people can
learn and that's why we're so... that's why we love explaining our story because for the way I would have been without Jamie
was very messy, but with Jamie as the way that she is
and what she's taught me,
I'm an extremely organized person now.
Like I'm very, even particular I'd say,
it's kind of not only rubbed off on me,
but it shows that it's definitely learnable.
And that's kind of what we teach our clients.
But no, I've learned to love organizing and being organized.
He's living proof for sure.
I liked it.
A lot of clients don't believe their husbands can get on board with it.
And I'm like, listen, it can happen.
I promise.
Do you think that there are any gender differences or having done this professionally?
Do you see that women tend to be more organized or just in couples that one
person is more organized than the other?
Not necessarily. You know, within a couple, there's usually one person that's a little more organized,
right?
But when it comes to gender, it could go either way.
I feel like a lot of your, yeah, your finance guys that like the husbands seem extremely
organized or sometimes and or maybe not organized, but very particular, like don't touch my ties.
I know exactly what every single one of them are.
It's usually one way or the other.
You know, typically one person's very organized, one person's not, or they think that they're
organized.
A lot of people think that they're organized, which is completely fine.
That means that it's half the battle for us.
Like, okay, well, all I have to do is really put in the right systems, and then you'll
keep it maintained.
Let's take a little detour from New York to Chicago, where one Dr. Joseph Ferrari is doing
academic research on the topic of clutter.
Okay, hello.
Hello.
There you are.
So you may be familiar with his voice and his other area of expertise.
You met this charismatic DePaul University professor in the volitional psychology episode
on procrastination, wherein I learned I'm a proc and that done is better than perfect.
Now perhaps after that episode you purchased his book, Still Procrastinating, which has
a permanent residence on my nightstand when I need a pep talk.
Anyway, when I interviewed Dr. Ferrari in February, he mentioned he was also researching clutter.
So of course, I got him on the horn.
Now, his colleague is Dr. Catherine Roster, a consumer psychologist and industrial organizational psychologist at University of New Mexico.
They partner with ICD, the Institute for Challenging Disorganization, and NAPO, the National Association of Professional Organizers,
to which Jamie, of course, belongs.
Now, the hordes say that more women reach out
for organizational help than men.
So I asked Dr. Ferrari, is one gender neater than the others?
Is there a gender difference in clutter?
Yes.
Now, this I can answer, no.
Oh.
Now, let me tell you what made me prompt to explore
that question. When Dr. Rostro and I did our national study with clutterers, we had over
2,000 people who responded to our national survey on clutter. Out of that study, we found only 50 men answered the study.
So the first question I asked, the expert, yeah, is this a gender thing?
Is it that women don't have the clutter problem and men don't?
And the expert, the ICD expert said, oh, no, no, no, no, no.
Men have clutter problem, but men don't view it as clutter.
Men view it as my toys, my stuff.
I have a lot of these baseball knick-knacks thing of this stuff.
It's not clutter, it's my toy.
It's part of my man cave.
Women see it as, and to me that's fascinating.
I think your listeners would like to know that there's a gender difference in how it's perceived, not gender difference in how it exists.
Women are more like you go for treatment to make that phone call, email message to the
declutterer expert and the man to deal with it.
I also asked Dr. Furrier, why?
Why?
Why?
Why?
Why?
Why? Why? Why? Why? Why? Why? Why? Why? Clutter? Why do you exist? Entropy and chaos are the
ways of the universe, but why can't we have better control over it?
I have a question about kind of cause and effect of clutter. Like, let's talk first
about cause. Is it, you know, indecisive tendencies? Is it a lack of self-esteem? Like what's causing us to just not be able
to open that closet and go through it? I'm talking about myself.
Sure. Several different kinds of things. Indecision is one of those factors. You mentioned
that we published that we found, and this is not surprising, this is logical, but it's
the first time anybody's shown this, that indecisive people have a hard time getting rid of, because they don't
know what to do with it.
Do I keep it or not?
Right.
To be or not to be, as Hamlet would have said, do I or don't I?
Well, think of Yoda.
Do or not do is, there is no try.
You know, so either you get rid of it or you're not.
But yes, indecision plays a role with people to do that.
One of the major papers we published on home in Clutter
that got a lot of attention was we found an inverse
relationship between life satisfaction and Clutter.
What does that mean?
That means the more Clutter you had,
the lower your sense of life satisfaction, the less satisfied you
are with life.
Wow.
So I think that's fascinating in our culture, our disposable culture, that says, no, buy
more, have more.
Actually, you're doing yourself, I won't say harm, but you're actually hurting your image,
your view of your life.
You're going to be less happy is what I'm saying
the more you have.
So I think indecision is one of the variables,
one of the factors.
And then there's the emotional attachment.
I can't get rid of it because it brings back this memory
because it reminds me of that or this.
It reminds me of the kid.
Well, sure, your kid did lots of beautiful artwork
when they were a kid and you've saved
it all.
Did you need to save it all?
Maybe you could get rid of some of that.
Which of course leads to the question, when is it hoarding though?
Now since 2013, hoarding disorder or HD has been recognized as its own disorder by psychologists,
diagnostic and statistical manual, and it's classified under obsessive-compulsive and related disorders.
So a few symptoms are persistent difficulty discarding or parting with possessions regardless
of their actual value.
And it says this difficulty is due to a perceived need to save the items and to distress associated
with discarding them.
Now a few studies have shown some improvement in hoarding disorder with medication,
like peroxetine or Paxil may be promising
and the serotonin norepinephrine reuptake inhibitor, or SNRI,
then lafaxine or afexor showed a decrease in hoarding symptoms
in 70% of participants, although the study was really small.
Now, ADHD medications can also improve the focus needed
to tackle the sometimes distressing
process of accumulated stuff if it gets to the point of hoarding.
Now remember, clutter is not the same as hoarding.
There's a number of people who have explored this topic.
We see hoarders on TV.
But hoarding is not the same as clutter.
Clutter is not considered yet a psychological disorder.
The way I conceptualize this is think of your stuff and a hoarder will have a lot of the
same thing toilet paper toilet paper toilet paper toilet paper toilet paper toilet paper
toilet paper toilet paper, toilet paper, toilet paper, toilet paper, toilet paper, toilet paper. So think of it as going vertically, right?
Where clutter is just a lot of stuff more horizontally, broadly.
I've got too much paper, I've got too many knickknacks, I've got too many dishes, too
many mugs.
It's a broader kind of concept.
So hoarders are clutterers, but clutterers are not necessarily hoarders.
Because there is a tipping point, I think, I think, from clutter to hoarding.
There's a tipping point when it becomes too much.
When is that tipping point, Dr. Ferrari?
I can't tell you.
We don't necessarily know.
But there's a point where it becomes really interfering with the
quality of your life. We find this in office clutter, a paper we have coming out this year
looking at what impact does office clutter have on productivity when you're building these things.
And it does impact. Now there are people who say, no, no, no, I know what I've got. Well,
it takes you longer to clutter, declutter,
and to find that object than if you were organized.
Right.
I remember there was a famous industrial organizational
psychology study done a number of years ago that found
people will spend up to three hours a week
finding things on their desk
that's literally the length away.
You know, so where are those keys? Where's that thing? Oh, where did I have that thing?
It's there, but because the desk is so disorganized, they can't find it.
Three hours a week lost on finding something that should be readily available.
A graduate student of mine, Trina Dayo, and I just published her master's thesis that
looked at how it leads to less employee satisfaction, the more office clutter you have.
People are less satisfied with their jobs, less productive in their jobs as well.
So I think the overload and just having too much because it got out of hand is an issue.
But, says Dr. Ferrari, like conquering addictions or starting a new diet, an individual can
be led somewhere, but you can't make behavior happen.
Sometimes we're just a bunch of unthirsty horses standing over a trough, pissing our
loved ones off.
I don't think we can force other people to go through it.
They have to do it at their own time.
They'll get what we call in psychology,
reactance effect. What is that?
Oh, it's called the oh yeah. I like to climb from New York as you know. Cycles, oh yeah?
So people are going to do something, but as soon as you pressure them to do do it, they come back go
oh yeah, well now we're not going to do it.
It's called psychological
reactance or sometimes called the oh yeah effect. Oh yeah, just that I'm not going to do it. It's called psychological reactants or sometimes called the oh yeah
effect. Oh yeah, that I'm not going to do it. But it's one of the reasons, if I digress
for a minute, why please don't posters don't work. It's the thank you for not posters.
Oh. Oh, you're much more like to get people to do things. If you say thank you for, let's
just say smoking because it's not easy
Thank you for not smoking people will say oh, I'll put the cigarette out
But if you say please don't smoke people are like to say oh, yeah
Well, I wasn't going to because you told me I can't I'm gonna do it now
the oh, yeah
the oh, yeah
People don't make to do this.
So anyway, you can't force people to declutter because then they'll come back and say,
just for that, I'm not going to do it.
All right.
How dare you?
My kind of thing.
Oh yeah.
So we have to let people do it at their own time, create settings that encourage them to do it,
to go through the piles.
And maybe Gail will help.
I think that's again where these decluttering experts can really step in and help us.
They can teach us some tricks, some toys and technique.
I asked the experts, Philip and Jamie Horde, when that is.
What do you think is the tipping point where someone says, you know what, I need some help
with this versus just, I'll look at some blog posts or I'll just drink four shots of espresso and, you know,
put on some Lizzo and just do my best to power through it.
Like when does it become professional?
It's usually that I tried to, I tried to do a glass of wine with my girlfriend and we
just ended up drinking the bottle of wine.
I never ended up doing it.
Three more.
Yeah. But I'd say tipping point of when people reach out is life events.
It's when something's happening.
It's either they're about to have a second child or they have a growing family or they're
moving is a huge amount of people.
Like I do not want to deal with boxes because last time I moved there was 10 boxes that lived
under the stairs for the whole time I lived in that apartment or that home.
So I'm not dealing with it. And then there's the clients that, you know, their high schooler is
going to college. So they're, or they're downsizing. It's always like a life event. It's less so people
that just hire us out of nowhere. Unless they've struck, you know, found out that professional organizing is a thing
because of the mindful movement
that is going through the world.
Like it's a new type of mindfulness.
Maybe they haven't had friends over in four years
and because they're ashamed or such.
So getting organized is definitely the answer
for a lot of people.
Did the life-changing magic of tidying up,
did that help your cause too? Because people started to just realize like, oh, I can maybe
find more peace or more calm or less anxiety by changing my environment. Like, hey, we can all
live a little better. Yeah, yeah. I mean, it was Marie Kondo's first book that brought it to my attention.
So yeah, definitely.
I mean, the show came out what last January and it was massive.
We're very involved in partnership with the container store as well.
And they said like their numbers, our numbers, our followers, our clientele.
We had the quadruple war team and it is life changing.
Our actual mission for Horderly is that we want to change our clients lives through organizing
and it is very life changing and she definitely has her methods and where Horderly may be
different and professional organizers may be different.
I know that the book is even called tidying up, but it is not tidying. I mean, getting organized takes work and hours and days.
It's the funny thing about the Marie Kondo show is that she checks in and tells them what to do,
and then comes a month later. It's not because she's busy, of course she is, but it's because it
takes a month for this family to actually do the work.
So Marie Kondo, an adored and now celebrity organizer from Japan, is a global icon of
just excited, loving, and non-judgmental organization and decluttering who has changed
so many lives.
And I asked Dr. Ferrari how her methods stack up to the academic research?
This concept that you may be hearing, touch it and see if it gives you joy.
Right.
Keep it, if it gives you joy, is really a myth, is really inaccurate.
Oh, okay.
And that's why I wanted to explain why is that inaccurate.
Yeah.
Okay, so touch it to see if you're going to keep it.
Well, what industrial organizational psychology, consumer psychologists will show you, like
Dr. Roster have found, is that if you go to the store and you touch something in the store,
you're much more likely to buy it and keep it.
So this idea of touch it and see if you can enjoy it, well that's right there you've
biased yourself to keep it. So that's what the research shows. The ICD experts have said
the same thing. What they've said, and I thought this was a good example, is that if you go
to your closet, because there's three target areas I've learned where people have the most
clutter. Okay. In the kitchen, in the closet, and books.
Oh, okay.
These seem to be the big three areas.
So what the ICD members say is you don't start going through and go and buy containers
of a container store and start putting stuff in there.
No, no, no.
You organize first.
Okay.
And you're looking and you see, my God,
I've got 12 spatulas. Are we neat? 12 spatulas? Holy cow, there's 18 pairs of blue pants.
Wow. I've got a dozen of that beige blouse. So what they want you to do is organize first,
and then you bring in the expert or friend and have them touch the item and
say do you need this because if you organize and then touch it you're more
likely to keep it. Wow. So I find that interesting. Yeah. We're told touch it and
see if it gives you joy. Well the research and the experts in the field are
saying no don't touch it,
you're going to keep it. Now let's look at the word joy, touch it and give you joy.
When there was a national attention on all of this last year, the New York Times, USA, today,
bunch of newspapers contacted me and Dr. Rod Stewart because we have the only studies on
home and clutter and said,
hey, what do you think of this new campaign, these new Netflix shows and other kinds of things?
And I said, you know, I don't think joy is the right word. Joy is not what's being talked about.
Talking about happiness doesn't make you happy and happiness is a very different emotion than joy. Really?
Oh, yes.
Ah, the victim of translation.
So maybe have a friend or a pro hold things up for you instead.
Also, I love Marie Kondo.
I want to be her friend.
I want to hug her for a prolonged period of time.
Joy is a much deeper emotion.
The Christmas carol that we sing doesn't say let's have happiness to the world,
it's joy to the world because it's a difference in that word. Joy is a deeper, much more stable.
Happiness is a transient, if you would, temporary state emotion. It's not the same.
And I was interviewed by a Japanese reporter who was interested.
And this reporter, I remember clearly saying, you know, you're right. The translation of
the word is not, does it give you joy? It doesn't give you happiness.
Oh, wow. Oh, that's interesting.
It's a translation error that's come up. And then the reporter said but and I like what they said of course joy
Will sell more books?
Okay quick side note
So I looked this up and he's right and that the Japanese word Marie Kondo actually uses is Toki
Meku which translates in English to flutter or throb or palpitate
translates in English to flutter or throb or palpitate. Kind of like finding what gives you little butterflies.
So does something spark visceral Lepidoptera, which is probably not going to move any books
either.
But her Konmari method advises you to hold or touch the item and then just feel if it
gives you like an emotional boner or if it bums you out.
And in looking this up, I learned that this is in part inspired by the Shinto religion
in which organizing is a spiritual cleansing practice.
Now, if you've ever heard that cleanliness is next to godliness, you can thank 1700s
Methodist minister John Wesley for that little nugget that everyone's elders may have uttered
at some point.
Just a little personal history.
My own grandparents used to have this fun little game called inspection,
where every time they visited, our rooms had to be perfectly clean.
And they would give my elder sister Celeste a roll of quarters,
and my middle sister Janelle a roll of dimes,
and then me, the youngest, the least pay.
I got a roll of nickels, and then my grandpa would inspect our rooms
with a white glove
checking for like any dust on windowsills or shelves and making sure that our beds were
made to military standards.
And we would get docked a coin for every imperfection.
I was six.
I've talked to so many therapists about it over the years, so just never do this to children.
Now luckily my parents, they were sweet, they were chill, they had a very practical philosophy
of have a place for everything, then just put everything in
this place. Anyway, speaking of methods, while Jamie was inspired by Kondo, she has her own
way of doing things.
What is the Horderly approach like? Like, what is your methodology that you would try to
tell someone, here's where you got to start? Like, do you have to get into a mindset first?
Like an athlete?
Or do you just have to get in there and do the work?
Yeah, I mean, you definitely have to get
into a mindset first.
The clients that we work with,
they have to be on board and want this.
We don't work with someone who is trying
to force their parents to get organized.
We need to talk to the client first and make sure they understand what we're about to take
them through and they have to be on board.
But at Hordily, we've created an 11-step process that we take all of our clients through. It was 12 steps, but we had to take a step off just for business reasons.
Yeah, but most of those steps are, you know, we give these steps to clients or anyone that
wants to tackle space on their own, this works, but when we go through these steps with a client, we only
need them there for a few of the steps, which is at the beginning, the middle, and the end.
So basically the whole time.
Yeah.
But, you know, we do kind of the dirty work. We make it super easy for them to edit. I'll just take you through some of our steps.
Yeah, bring it on. But the first step we need them there for is to give us a tour of the space
and we need to talk to them about helping them prioritize because most people,
as much as they want to get the whole house done, it definitely takes time. Like organizing a space is, it definitely takes longer than most people
think. And then we, we do the full pull out of the space. And we like to pull everything out,
because it's easiest to start with a blank space. And also when you're pulling everything out,
you really touch on everything through our editing process,
which is our fourth step.
But a lot of people will try to edit their clothes
just hanging in their closet as is.
And that's not as effective because you're so used to
your clothes hanging that way,
that you're just kind of seeing them
as you see them every day
and it's not gonna really make you consider each item.
So it's so important to pull everything out.
I said out!
And then sort everything.
So, you know, put all your jeans in one pile
because your jeans might be spread all over the place.
So once you have those items all together, you're going to be able to really realize
how much you have and then really consider how much you actually need.
Okay.
So I just went around the house and I counted and I have four pairs of genes hanging in two
separate closets, eight folded in the linen cabinet that serves as a dresser.
Don't ask me about it.
Two in the laundry and then one on my body.
Fifteen pairs.
Just an army of neglected denim hiding in dark spaces ready to choke me.
Ferrari echoing in my mind.
Eighteen pairs of blue pants.
And that doesn't count the seven pairs of black and brown pants.
And the one pair of white jeans I bought still adorned with tags because I'm too afraid to wear them
and immediately smear them with mustard or Dorito dust.
So, okay, Jamie and Phillip and Dr. Ferrari all say pull everything out
and organize
it into piles.
So what next?
And then you edit.
So when we do the full pull out and sort, this makes it super easy for the client to
just walk through with us and make those decisions.
And if you're someone that really struggles with making, with editing and letting things go and making those decisions, it's so much helpful to have someone or a professional there kind of
asking you the right questions to make your decision easier.
But also to hold you accountable.
Yeah, yeah, and hold you accountable. It's, we have lots of clients that say,
oh, we've already edited everything.
No, we have a lot of clients. Every one of our clients is like, oh, I've gone through everything.
Don't make me get rid of anything.
Okay.
To recap their steps, they walk through the space and then they organize items by arranging
them into like piles.
And then what are the next steps?
And can you skip any?
Are there any negotiable steps?
This is kind of a non-negotiable.
Our steps are kind of non-negotiable.
So we do still touch on everything with the
client. You know, even if they don't get rid of anything, that's fine. But we still want
to touch on everything with them. And if it is a client that said, I've already edited,
it's so funny because they'll still be, you know, like five bags of donations after we
go through it. And they'll be like, Oh, that's so funny. Like I just edited, but for some reason, you know, going through this
process with you, I got rid of so much. So that happens every time. And it's funny.
Is it difficult sentimentally for people to get rid of things like how do you deal with
the psychology of I don't want to get rid of this because I feel bad because it was a gift or I don't want to get rid of this because then I'm
saying goodbye to an era or it's a waste if I get rid of it.
Like how much do you have to put on your psychologist hat when you're dealing with these edits?
Yeah, it's definitely hard for some people and that might be the sole kind of more of the sole reason that
they're calling us. But then again, like some clients are super fast going through the editing
process, they don't have like attachments anything. And they'll just be like, donate,
donate, like keep super fast. The clients that do struggle, we like to really dive deep
and ask them, you know, understand why,
cause we don't have the personal attachment
that they do to their items, you know,
you know, if it's a, if it's a old telephone
and they start to get emotional,
like we don't understand that, right?
So really getting to know,
you really get to know your client,
the clients through the editing,
but just diving deep and understanding why it's meaningful
to them.
We're not forcing our clients to get rid of anything.
People might be holding on to things for the wrong reason.
It might bring, you know, sad or bad memories and we want to help them get past that.
We like to explain to our clients that like now is the time like to let go working with us.
You know you've made this big step to go through this process with us and like
now is the time to not feel any guilt, not feel bad because you paid however
much money for the first certain item. Like it's it's gonna feel so much better
on the other side.
It's all about asking the right questions.
It's, if they just purchased something, you know,
that is expensive and they don't wanna get rid of it
or it was a gift, it's like, when was the last time
you wore this?
When was the last time you used this?
And if they say two years ago, you know,
we can make up rules with our clients
like, okay, the rule now is a year or longer or two years or longer, five years, whatever
the rule may be. But let's make up a rule now together and, you know, figure out how long
it's been since you've used it. If you used it like two months ago, then obviously go ahead,
keep it and we'll come back, we'll circle back later to see how many black t-shirts you actually have.
You know, and that's kind of the point. But then, the way to really start, if you're going to be organizing yourself and trying to help yourself get organized and declutter and detach from certain things,
the biggest recommendation would be to start with simple things. Start small, start easy. Don't go straight to old photographs
and memorabilia and jewelry.
So start with, yeah, start with.
That's the worst.
Yeah, no, but work on it.
Work on your detachment and your decluttering
and that psychology thing, you know?
So by the time you get to those memorabilia things,
it's you're like in the letting go mood.
Keep the best of the best is something you can really tell yourself through other things.
It's like you don't have to keep every single card that was written to you,
but you don't have to keep every card from your mom.
Keep five of your favorites or you know and so on.
And another thing for like letting go of things, a lot of people are, wow that was a gift.
Oh my gosh, they spent so much money.
I spent so much money on this or this is so important to me because of this but I don't
even like it which happens a lot.
Just say, okay well we're gonna donate it to a good cause first of all so feel good about
that and second of all someone else is gonna receive this
and on another receiving end, they may love it.
Like absolutely love it.
So it kind of helps people just by hearing that
from someone, whether a professional or a friend,
it helps them let go.
Like, okay, this may be good for a good cause.
Someone's gonna love this really ugly sweater.
The movement toward organizing seems to have swept America, but is that because of our
capitalist vibes of excess? What is happening? I asked Dr. Ferrari.
What about culturally between, say, Swedish folks in some studies and Americans and perhaps
Japanese culture? Are Americans worse with clutter?
Yeah, the short answer is we don't know.
Okay.
We have to understand that the studies that you have, the handful, the lesson-handled,
are really the only psychology studies we've ever done.
Americans they found have $33 billion worth of used old technology in their house.
Wow.
Well, not just their house.
Yeah.
They've fed all the old cords, all the old laptops, desktops, phones, as I said before, we will have on
average three phones.
I mean, that's interesting to me.
And so we wanted to see what's, why is it, that's the big question.
Why are people holding onto their clutter?
And I've given a number of motivational talks and perhaps your listeners will invite me locally looking at these kinds of things. I tell people the problem is not abundance.
We are a nation with abundance. We have a lot of stuff. Yes, the problem is attachment
to that abundance. We can't get rid of it. And when I've given these talks to one of the big things I will
hear from people, they'll say, yes, I'd love to get rid of it, but I don't know what to do with it.
I don't know where to place it.
So he says, contact an ICD expert at the Institute for Challenging Disorganization or a member of
NaPo, the National Association of Professional Organizers, like the Horts. So you can easily
sell things online, locally, you can donate them. So you can easily sell things online locally.
You can donate them.
And just yesterday, Jared put up a posting for a chair
we didn't need.
And we were going to put it in the garage,
more on all of this in a minute, and put it online,
saying it was free.
Within an hour, we had 40 people who really wanted it.
So I'm all about exchanging goods.
It's just part of the reuse, reduce, recycle, edict.
And just like you
have molecules in your body that were once a frog or a cloud or a chicken, what better
way to give life to an object than to let it become part of someone else's life, right?
So aside from apps and just determination, maybe caffeine, what else do we need? And what tools would you say are essential if you, let's say hypothetically, let's say
your name's Allie Ward, you host a podcast and you have a closet?
Since you moved in a year ago, that is still just absolute like a war zone.
Like what tools does a person need? Is it about a playlist? Is it about a
label maker? Do you need some good containers? Like what are the essentials? Do you just need
a bunch of hefty bags for donations? Like what tools do you need to get ready for this?
Well, I mean, Jamie just got excited when you said she had you a clotted closet.
I started like tapping. I'm like, I want to go organize. I was had a clotted closet. She was like, oh. I started tapping.
I'm like, I want to go organize.
I was imagining it in my head.
And I was like, ooh, I was like imagining the after.
I don't even know what you call the left place.
She was drooling over just the description
of this messy closet.
It's so funny.
It is a disaster.
I will send you a picture.
It's one of those things where things fall out of it when I open it.
It's in my office.
My master bedroom is in my office and it's just like,
hmm, wow, there's like record,
all the recording equipment in there.
There's books I haven't read, like gift wrap stuff.
Just if there were a bowling ball, it would fall off a shelf
and definitely give me a kakashi. It's one of those. Oh
No, I will bravely post
Before photos and after photos on Instagram comm slash allergies, and I'm sorry and you are welcome
Yeah tools
I mean there's so many different tools like crank up the music if that's your thing if that's gonna keep you going for sure
Before we work with someone, there's no preparation needed because we want to see the spaces is,
but we do like trash bags ready for like your donations. That way you can toss your donations
straight into the bag and not look back. Black trash bags, don't look back. Yeah.
Cleaning products, you know, to wipe down the space after you fully pull it out.
The biggest tool is having enough time.
It's going to take you all day.
And just understanding that it's going to take you all day.
So if you need music, if you need booze, if you need whatever you need, you definitely
need some trash bags.
And the funny thing is if you're tackling it yourself, pull everything out, the steps that were the first couple steps for Hortley's process.
Pull everything out and you're going to have to put it back at some point.
Just don't give up halfway through.
So pull everything out and yeah, I think trash bags would be the first step.
I mean that's so true that yeah, giving yourself time is the biggest tool if we can count that as a tool. And putting it
in your schedule, like putting in your calendar, like I'm organizing my closet this day and hold,
that'll hold yourself more accountable because otherwise you're gonna say, oh, I need to organize
my closet and continuously think about that and then just feel guilty that you're not getting to it. Like really just put it in your schedule and schedule out enough
time to complete it.
This had been on my mind for a year and this Saturday I had this whole episode to research
and write but there was an internet outage in our area and I stood in front of the closet
and I thought of Jamie and Philip and Dr. Ferrari and Marie Kondo and I thought, I love mess. Let's dive the
fuck in. So put on lo-fi chill beats on Spotify. We got to work. I recorded part of the process.
Okay, this is a diary like check-in. Jared and I are finally cleaning the office closet.
Indeed.
We're in it.
We're so deep in it.
Jared, how does it feel?
It's a thrill, it's a thrill.
We're like mile seven, mile 10 of a marathon.
Like it started to hurt and there's no end in sight,
but I'm happier already.
And I even said to myself,
while I was looking through a box of gift wrap,
I said to myself, this hurts. This hurts me. So it's not fun, but it's thrilling. And I already
feel less depressed. Okay, it's just a quick check. Jarrett and I pulled everything out. We started
sorting it into piles and y'all, we did it. We did it. While each item did not spark what I would call joy, getting rid of garbage and donating
to a good cause and getting rid of that chair and turning the closet into a recording booth
instead of talking to my laundry pile, which is I'm in the recording booth.
This is the first episode ever recorded in it.
All of that served as like a kindling for what I would call a joy bonfire in my heart.
So why did I wait so long?
Why did I do it?
So I'm here from your future to tell you,
organize the mess that you don't want to.
It feels so, so, so, so good, so good.
But other than an internet outage,
what else would Philip and Jamie say that you need?
And besides that, Jamie would say a label maker.
I know she would.
Yeah.
I saw your Instagram.
I was like, oh, I bet she's got a label maker that she likes. Do you have one that you like more than others?
Oh, I don't leave the house without it. It just goes with me everywhere. We use the P Touch Cube Plus. It's a brother.
It's a very technical term for a label maker.
It's a very technical term for a label maker. Yeah.
But it's Bluetooth operated.
And it automatically cuts the label as it comes out.
Side note, I just purchased one of these for $39.
If you make as many labels as a professional organizer
would make you, it definitely want this one.
Oh, yeah.
Otherwise, I think we typically get the brother ones
or the ones from the container store, they have one, a generic one there, but label make
it, and there's reasons.
I don't know if you want to dive into why we label everything.
Yeah.
It's so, it's so helpful for routines and maintenance.
It's like, okay, you, so Miss, Miss Allie Ward, you pulled everything out,
you wanna get an organized closet, I understand.
Now you gotta put everything back.
How are you gonna keep it that way?
How are you gonna keep it organized?
And even if we come in there,
putting in the systems, what Jamie would say is,
takes 75% of the battle,
but the 25% of the battle is keeping it that way and maintaining it.
Right. You definitely have to put some work into it after it's organized.
So yeah, putting in those habits and creating that maintenance and labels are the biggest
helping that. So especially in spaces that are shared like kitchens, maybe you have a
housekeeper and nanny or your family
or your kids even, they all need to know where everything goes just as much as you do.
So labeling is one of our very last steps in our process, label everything.
Even if you think it's ridiculous and you live alone, label everything.
And then once you 30 days, 60 days, 90 days, once the habits are routine and kick in, go ahead and peel it off. Or if it's a communal space and you have
other people using it, keep it there. Because not only do you know where to find things,
but much more importantly, you know where to put things back. And that's what the lab-
that's what serves the purpose of the labels.
In your house, what is the most ridiculous, superfluous, but like comforting thing that you have a label on?
I don't have much things labeled.
Because you got it on lock, right? It's in the dome.
Yeah, it's... I mean, Phillip and I are really on the same page with like, say we move or, you know, we're renovating our house right now so things are landing in new places
and we're really figuring out the new space. If I'm putting somewhere new, Phillip and
I have that conversation so that we're both on the same page.
Trust me, we're very tidy people so labels of course is extremely helpful to the majority
of the population
and they are helpful for us as well.
We do have labels all over the house.
Don't let Jamie lie.
I'm trying to figure this out.
I'm like looking around my office right now.
But we don't even have kitchen, our kitchen,
we don't even have a kitchen installed right now.
So it's really hard to say where labels are.
We don't not have a laundry room right now.
Like our downstairs is in shambles. So just because of construction
and it's on hold during this time. So like, do you have your label maker labeled? I feel
like you should.
Okay, quick aside. If you Google image search labeled label maker, you will be rewarded with
evidence of many who have done this. Just please trust I'm gonna be labeling mine when it arrives. Also, Google Label Maker Pet and you will find many humans
have just gently adhered a sticker to their animal's forehead, bearing words like dog
or cat or Bailey. Oh, and remember those old school labels that were kind of raised
and you turned a wheel and you punched the letters in and they turned up white. Okay, so those are called dymo and you can get new versions or the vintage ones super
cheap.
Now, what about costs for a pro organizer?
Rates vary from $40 to $200 an hour with an average of about $100 an hour.
And how does a person know how much time they're going to need a professional organizer. Do you think
people are like, I need only need you for like two hours and you're like, no way dude,
this is a 12 hour job. How does someone know?
Oh yes.
So that's my fun job.
So quotes and things like that. First of all, the client, if they're anywhere in the earth,
like I think that's happened one time in the five years
where they're like, I think I need like 36 hours.
And I'm like, wow, I think you do need 36 hours.
That was a good guess.
You must, have you worked with us before?
But no, it's a lot of people think,
we don't even do less than you typically six hours.
We will do four hours, but typically six hours
is the minimum because, again, our mission is to change
our clients' lives through organizing
and no way in hell you're gonna change anyone's life
in four hours in organizing
because 11 steps of a process,
I can't walk you through the 11 steps in four hours.
I much less pull everything out
and have the time to put it back.
So it takes some time to, and some time to adjust to when we quote because our actual business model is
really stupid because we don't want repeat clients.
We want to teach you how to get organized and stay organized.
So it's not the cheapest service in the world, although it's decently affordable for most people.
And it's getting more affordable, the more organizing grows.
So the hordes say that average unpacks for a move
are 50 to 100 hours, with big houses taking about 100 hours.
So kind of like a nice couch that you
wouldn't want to barf on or kind of a classy bedroom set.
Hiring professionals is an investment.
But that's something that will last them for years and deliver like actual mental health
benefits every single day.
And give them time.
Yeah.
So much time.
We save clients, I don't know how many hours a year if you want to put it that way and you
know time is money.
So.
Yeah.
The mental clarity of getting organized, we haven't really talked about much of the
clarity from being organized or the time you're about to save in your life, but we tell clients,
we promise them we're going to save them headaches, which is a given time, which they won't really
realize until after the place is organized and money. And then they cock their head at that one,
but we're going to save you money in the long run. You're never gonna, you don't have four turmerics in your spice cabin
when we're through it yet.
And you won't ever buy four turmerics again.
It's same goes for black T-shirts and underwear and socks.
I think so much too.
We buy things thinking that they will make us happy
or solve a problem,
but the thing that we buy doesn't deliver
the mental health benefits we hope.
And I imagine that after you declutter and you edit
and you go through all this, you probably have a piece
of mind that you don't, you're not trying to fill a chasm
with items anymore.
Yeah, it's, it's, that's stuff, that's very true.
When we do the full pullout of a space, it's very,
it can be very daunting to some clients to see everything kind of all at once
pulled out and kind of awakening. Yeah, awakening. And that can be the start of their, you know,
their of a change of lifestyle when it comes to purchasing things.
Wait, side note.
Did I just buy that label maker to fill a hole?
Am I ever even going to use it?
What if I don't?
Why don't I just write labels on masking tape?
Or is that weird for my boyfriend to see everything in the house labeled in my handwriting?
That seems kind of passive aggressive.
Maybe impartial labeling actually is worthwhile.
I don't know. As long as I have a space for the label maker to live, maybe I should get rid of
another item. And then we teach the one-in-one-out rule, which is like, don't go buying another
whatever unless you're willing to get part with one that you have. And everything's
tidy. Everything has its home. So you know where everything is. It's really you can focus more on what you love now. And that is like the minimalism goal, right?
So you have few things just what you need. Well, the essentialism goal, which is kind of what we teach our employees and our clients is
you have everything that's essential to you and that you love. It's what Marie Kondo preaches.
She doesn't necessarily need to get rid of everything either. Of course
that helps, but it's kind of like that essentialism goal, which I think is just
so powerful and knowing what you have but loving what you have. But if you
need that coach to check in with you while you're going through either the
day or just that one closet or your entire house, having just a few check-ins is extremely
valuable. Just to have that professional opinion like, oh, why don't you put your spices in
this cabinet because of this reason? We're in kitchens all day every day. We see, you
know, all the products, all the things, all the junk from our clients. We work with all different client,
different personality types. So we know how to organize any space in any situation.
And you'll learn so much through going through this process on your own. Yeah. You'll learn a lot about yourself.
If you're constantly telling yourself, like, why am I not organized? Like,
why can't I not say organized? Like go through this process, do it the right way
and you'll learn through going through the process.
And then you'll be addicted.
Yeah, and then it's addicted.
Because you'll take it to work,
you'll take it to your friends,
you'll organize your parents' house.
It is truly addictive and it's a simple pleasure of clarity.
And that's-
It's like real life Tetris.
Yes, oh yes it is.
It's pretty much, you know, like, ooh, that could go there.
This could be minimized.
I have so many questions from listeners.
Can I ask them?
Absolutely.
Okay, I told them I was interviewing you.
You guys specifically, I was like, I reached out to kind of a big deal.
Organizers, people are very excited.
OK, before I get to Patron's questions,
which you could submit if you support the show,
first little is a dollar a month, first we
will hear from sponsors of the show who make it possible for us
to donate to a charity each episode.
And this week, our psychologists chose Dress4Success.org,
which is a global not-for-profit organization that
empowers women to achieve economic independence
by providing a network of support and professional attire and the development tools to help women
thrive in work and life.
We made a second donation in Dr. Ferrari's name to ICD, the Institute for Challenging
Disorganization and their mission is to provide education, research, and strategies to benefit
people challenged by chronic disorganization.
And they say that they understand that brain has a lot to do with the client's ability to be organized
and to maintain organizational and productivity systems.
And brain-based challenges, whether congenital or acquired,
they say, directly impact organizational skills.
And they have free resources, including a 16-page guide
book to assess cluttering versus hoarding that's
up at their site at challengingdisorganization.org.
And donations were made possible by sponsors of the show who you may hear about now.
Okay, your questions.
Let's pull them out.
Okay, I thought this was a great question.
Megan C asked, any advice for people with mental blockers like depression or ADHD or
anxiety or executive function and stuff that prevent them from actively organizing. Like if someone is maybe a little bit, you know,
scatterbrained, I'll call myself.
How would you, how do you tackle that?
Work with a professional to keep you focused and accountable.
Yeah, you need accountability.
You need somebody there like focusing your attention
to doing it, to going through the process.
Yeah, like be okay with asking for help. It's, you know, it's okay if you can't tackle space on your own.
And I imagine once you have a system too, it's this setting up the system more than adhering to it that seems like it would be the problem, you know?
Yeah, lack of a system is usually the problem. We can look at a disorganized space right away,
and that's usually the answer.
Yeah, I mean, we can teach kids how
to keep their toy room organized just
by having the right system in place.
Toys won't end up everywhere.
And it takes 15 minutes at the end of a session
to tell the kids where everything goes.
And if the kids can do it, trust me,
you can do it too and keep it organized
once the system's in place.
So side note, some habits and processes can be learned early, and it may be helpful for
those struggling with conditions like ADHD. And in one 2010 study called ADHD Prevalence
and Association with Horting Behaviors in Childhood Onset OCD, it was reported that roughly 42% of the participants with ADHD also had hoarding compared
to 29% of participants without ADHD.
So if clutter is something that you have struggled with and you have a therapist, bring it up
and you may be able to detangle what's happening behind it because you deserve to feel better.
You deserve the time and effort it takes to clean things.
And you deserve to get rid of stuff that bums you out.
I am also talking to myself here.
Brendan, Kaylor wants to know,
why do I always end up shoving everything in my closet
or a drawer rather than not being lazy?
Why do we do it?
Why do we out of sight out of mind things?
Because you don't love the way it looks.
If you love the way it looks,
you will want to keep it maintained.
The same reason that we recommend that you don't share spaces with other people other than kitchens
and things like that. But if you have your own closet and you make it look really, really
pretty and buy all the nice hangers and the cute bins that you love and you hang everything
and get it organized, you're going to love it and you will not treat it that way.
You know, you can definitely get away with if you're more on budget of, you know, kind of shopping the house of what you have.
But we love when possible, you know, streamlining the products, using matching bins, really give
it that, that beautiful touch.
You know, functionality is always first, but then kind of mixing in that beauty is important.
We feel it's very important.
For maintenance, definitely.
Yeah, for maintenance.
Yeah.
Wanting to keep that one.
So it's not indulgent to make it pretty.
You need that as the reward.
Yeah, a little bit, yes.
Absolutely, yeah.
But if you do it yourself the right way
and spend a little bit more money on the right products,
then not only will it last longer and be more sustainable,
but you're going to love it.
And you're going to keep it that way a lot longer.
You're going to get tired of those wire hangers soon enough.
It's so much easier on the eye too.
Like a really just simple good example is, you know, you're hanging clothes on a million
different hangers.
You could easily have your clothes organized or whatever. But with the hanger was
it's the same. It's just so much easier on the eye. And it's
definitely easy to shop your closet.
No wire hangers ever!
Jessica Chamberlain wants to know any strategies for couples
who disagree on what to keep?
Not to be repetitive, but work with a professional.
And, you know, we play a couple like therapists all day, every day, you know.
And it's so funny to see, you know, the couples fighting about something.
And then I'm like, you know what, let me like work with your husband.
Just him and I.
Jamie says that they usually cooperate easily
with a professional.
You might get in arguments with your husband
about organization that's normal for a lot of couples.
Right, right outside.
I have a really lovely view in my office
and my boyfriend Jared is very athletic
and he chose literally right in my eye line
to hang like a broken boxing bag.
No. Why don't you own that?
Okay, put him on the phone. Let me talk to him. No, it's good.
He's since taken it down and we have replaced it with a lovely hanging chair, but it was one of
those things where I was like, oh, it's going to be a discussion. Oh, yeah.
It held together with tape and he used it every once in a while things where I was like, oh, it's going to be a discussion. Oh, yes. You're like cool. It was held together with tape, and he used it every once in a while.
But I was like, mm.
What?
Like, when should I bring this up?
OK, I just want you to know that I initially cut that whole story out.
But Jared, who helps with assistant editing, was like, leave it in.
I'm not ashamed.
So there you go.
Now, I don't know.
For some reason, broken or faded athletic equipment outdoors just really pushes my sad buttons. But I didn't want to speak up at first because
I don't want to offend him. But I did. Now the bag's out of sight. He puts it up when
he wants to use it. It's all good. We're talking about it on a podcast.
I thought this was a really good question, Sage. Alexander asked, how do I declutter
without losing interest three minutes in and playing with a cool thing
that I found? And that is one of the biggest problems with not with organizing on your own
and not completing it is getting distracted by what you what you find. Go through the process,
go through the poll, you, so you pull everything out.
I mean, that's the biggest tip right there. Pull everything out. You might get distracted
by the little things, but tunnel vision, you got to have a goal and complete it set aside
that time. But yeah, getting distracted happens so much all, especially with our clients that
we go through things. They're like telling us a long story about every single article of clothing.
I wore that last at this time and this.
And it's just, it's like, OK, bring it back to center.
Here we go.
What we do with clients is actually
start holding up the next thing to edit.
So they're like holding this one piece of clothing
or something and distracted by it.
And we're like, OK, what about this?
No, this. What about this? But no, this, what about this?
You know, so.
So you keep the train just moving, moving, moving.
Gotta keep the train moving.
I hate to be redundant with hiring a professional.
It's definitely helpful, but there's a reason
that people hire therapists and physical trainers
and everything else.
But yeah, try not to get distracted.
I know that's a stupid piece of advice, but yeah.
Okay.
So I knew this would be of interest to a lot of folks.
So I looked up some tips for housekeeping if you have ADHD or are just an alive human
who does not want to do this shit.
So psychologists say that folks with ADHD prefer to keep their stuff in full view as
reminders to return or repair it.
But then that clutter ends up being demotivating.
So having a clear bin for stuff to deal with later can help.
And other tips I've seen for ADHD and cleaning
are setting a timer and seeing if you can beat the clock
and then rewarding yourself if you do,
or taking before and after photos as incentive.
I also like to do time blocking when I clean,
like telling myself ahead of time
that I'll clean the kitchen from 12 to 12.30
and vacuum from 12.30 to 12.45 and so on.
So that way I know what task I'm doing
and I kind of need to catch the next train
to make the schedule.
Toot toot all aboard, clean house.
Anyway, I can tell you from experience,
I have known Jared for nine years
and his room in his old apartment
looked like a law and order episode about a ransacking,
or like he had been storing the holy grail in his hamper,
and someone was desperate to find it.
One time, he forgot he left raw pork on top of his fridge,
and then the next day, he cooked it and ate it
to the horror of literally everyone in his life.
Now since then he's been clinically diagnosed with ADHD, which explained so much.
This morning he woke up earlier than me and he cleaned the entire kitchen.
And he told me that it helps to turn on a TV show on his laptop and listen or watch it
via headphones because then as he cleans or does whatever boring chores on his list, his
attention wanders to that fun distraction instead of random places. phones because then as he cleans or does whatever boring chores on his list, his attention
wanders to that fun distraction instead of random places. He says it's like if you had
to pour water on a table and direct the flow, so you made a channel with another thing to
hold your attention. Now, I can also tell you from experience, I get so much cleaning
done listening to audiobooks or to podcasts. So if you are decluttering while listening to this,
I'm right here with you. I'm non-creepily holding your hand. Also, donate some of those faces you
never use. Oh, and you can give those old towels to an animal shelter. They're going to love it.
Okay, onward.
To Layla Manson, first time question asked, we're wants to know, why does a clean room
feel refreshing to look at? Why do we feel happier when we don't have like a huge pile of clothes on the ground?
Ah, yes, such a good one.
Yeah, I mean, tidy, like tidy dust, tidy mind,
tidy space, tidy mind.
It's like a weight lifted off your shoulders.
You look at a cluttered space or a pile of clutter.
It's just like it weighs you down.
Yeah, what you see is what you get. It's what happens in your mind. If you have a cluttered
home, your mind is cluttered, your family is cluttered, everything's cluttered. So having
a clean space and an organized space and a tidy space is, it means your mind is clean. Your mind
is clutter free. Your mind is organized, and it's refreshing,
absolutely.
Okay, so I was curious exactly why.
And one article in Psychology Today written by psychologist Dr. Sheri Berg Carter outlines
eight reasons why mess causes stress.
And I will paraphrase.
So essentially, by clearing clutter and getting organized, we're less sensory overloaded,
and our mind has more space to relax and be creative,
and we don't have this nagging feeling of needing to work.
We feel less ashamed and more proud of ourselves,
and then we get things done faster
because things don't get lost.
So this explains why I can be having
what feels like a depressive episode for weeks
until I just fold all the laundry that's been sitting
on a chair for 15 days and suddenly I'm a new person. So folding underpants, it's like free
therapy. I love this question from Rachel Weiss. They asked, what is the easiest thing you think
everyone should be doing to declutter their home? Like what's what's step number one?
like what's step number one?
Prioritize is number one. That is, especially right now,
you sit in your home and you think of all the things
you could do, you could literally organize every space
in your home right now, that's gonna really weigh you down
and overwhelm you and then you're not gonna get anything
done because you're just gonna be super overwhelmed.
So prioritize, pick a space and like just focus on that
and work on that space until it's done.
Don't think about the other spaces yet,
just hone in on that one area.
Yeah, don't even start with the kitchen.
Start with like the pantry in the kitchen
or start with the storage.
Start with the junk drawer.
Start with the junk drawer, yeah.
Yeah, the kitchen, like kitchen as a whole, like that's a huge project. Start with the junk drawer. Start with the junk drawer. Yeah. Yeah. The kitchen, like kitchen as a whole, like that's a huge project.
Start with the junk drawer, then start with the other drawers and then.
Yeah. And then you'll be inspired.
And like we said, organizing is addictive.
It's because you have that clean feel.
So once it's clean, once it's organized, you'll be addicted to it.
You'll have that sense of accomplishment that'll keep you going.
And all areas lead into other areas. And you'll find that once you tackle that first space.
You might have a little pile.
You organize your closet.
You're going to have a little pile from your closet that actually belongs in your bathroom.
You're not going to put that back in your closet.
You need to put that in the bathroom, but now you should probably do the bathroom next. Wait, wait, wait, wait, wait. Back to junk drawers. What does your junk drawer look like?
I don't have one. Oh, I don't have a junk drawer. I've never had one.
What would live in a junk drawer? Batteries, batteries go in the toolkit. What would,
pens, pens go in the desk. You know, I don't know what else would go in there. What would, pens, pens go on the desk. You know, scissors, scissors go
on the desk as well, but we have one pair of scissors with the larger utensils in the
kitchen. Yeah, so the junk drawer, I've always been one to not, yeah. That's amazing. I'm
gonna make people post photos of their junk drawers for this. I want to see them
You're gonna love it Jamie. You're gonna be like, oh look at all these junk drawers. We organize junk drawers all the time
It's all about containment. So go find the little bit the little organizers and bins that go in the drawer to contain
Your stapler or your scissors or your pens
Create structure in that drawer. You need structure and you you can even label each little divider, like batteries.
Like you can really dive deep and have fun with it.
That is such a good challenge.
That is what I will be doing tonight.
OK, folks.
So post a before and after photo with the hashtag,
oligies junk.
Also, that junk drawer, once you organize it, you can call it a multi-purpose
drawer. That's what some people do because most of the stuff in there is hella functional.
So I keep screws and batteries and scissors. I mean, think about it. You probably use that
drawer more than any other in the house, maybe even more than the one your toothpaste
goes in. Is that weird? Speaking of weird.
Laura Darnell wants to know, how weird was it when you first started going through other
people's stuff?
And my follow-up is, have you ever found anything embarrassing?
Like, oops, there's a box about plugs.
Like, what do you do?
Oh, we've seen it all.
We've seen it all.
We will know you like the back of your hand when by the time we're done working with you.
And, you know, we tell a lot of clients that, especially the clients that are very nervous at first, but like no judgment here. Like that's
it's what we do. And we see it all and we create, you know, we create homes for everything no matter
what we find. We'll create a home if it's a keep we create a home for it. So there's definitely been some homes or some labels that maybe not labels.
We won't get into too many celebrity stories with the other friends.
Yeah. I'm sure you're like, oh, do I create a label for that?
Yeah, yeah. There usually is a question like, I probably shouldn't.
Oh my god. I love these questions from Kedah
Zirandi, Loki and Annie C essentially asked about gifts like how long are you supposed
to hold on to gifts that are not spot on? Not at all. Yeah, not at all. Say no to freebies.
Say no to freebies. Gifts, you know, a lot of people worry about, you know, oh, when that person comes over,
they're gonna ask about it.
No, they won't.
They forgot.
Like, yeah, don't make that like an excuse to keep it.
Like, you need, like focus on yourself.
It took me a little bit of time to be able to get a card from my mom.
Sorry, mom.
And just throw it right into the trash once I read it.
I love it. But I mean, at the end end of the day I don't need to keep that and she
doesn't remember sending it. You know, she's like, where did you, did you have
your Easter card? Last, I sent that two months ago. No, I don't, you know, so it took a
little bit of time getting used to that though, but I think, I think just...
Or again, keep the best of the best. I keep a few items in our guest bedroom for that items that
were special to me though that it might not be like my style for our home or anything. I'm not
going to hang it anywhere in our home. If it has meaning keep it you know or but definitely try to
enjoy the meaning out of it. Try not to like, you know, just stuff it somewhere.
So Dr. Ferrari also touched on this.
Every year we accumulate more stuff
and so older folks may therefore struggle more with this.
Another common comment I hear, particularly among seniors,
is when I want to give it away to my family,
but my kids don't want it, my grandkids don't want it.
Okay, well, okay,
give it to somebody else. All right, sure, your kids, your millennial kids don't want
the fine china. People don't want that anymore. People aren't interstirling silver or they're not
into all this cut crystal, but somebody might be. And who? Go to your local habitat for humanity,
where they're rebuilding a house for somebody.
They'd love to have those dishes.
Sure, your family can't use it, but another family could.
Look at that house you just saw in the news where the people lost everything that burned
down.
Maybe they can use your dishes.
Maybe they can use those pots and pans.
Maybe they wouldn't mind eight spatulas.
So there's ways of giving it away.
You leave a legacy. That's what we're called to do. And you know, Ali, that's one of my things.
Leave a legacy. What are you doing to make this world a better place? That's the problem.
So remember, it's you that means a lot to people, not what you give them or leave behind. People
are going to remember laughing and birthday cakes and hugs and the way that you made them feel loved, not 15 bowls and two butter dishes.
And so your family doesn't want it. That's fine. But give it to a new family, a new tradition.
My parents, they started decluttering when they were alive.
Right.
Their point was, we want to give you kids, we have, there's four of us kids, I want to
give you the gift of not having to go through all this clutter.
And I want to, and while we're alive and we're still sane and we're still cognitively there,
we want to see you enjoy it.
So come take this, come take that, let me give you this. And so I can see you enjoy it.
That's a beautiful thing to do.
So don't feel like you have to give unwanted gifts or else people will forget you.
Now speaking actually of gifts, when it comes to buying them, I'm the worst.
I just freak out and I end up sending things like six months after someone's birthday.
Okay.
I have terrible gift-giving anxiety where I am so afraid of getting people things
that they don't want that they then have to deal with that I end up procrastinating on
gift buying or I just don't know what to get.
What kind of gifts do you give people knowing that you don't want to clutter anyone's house?
Do you give gift cards, experience gifts?
What do you do?
First of all, that's great that you think that way.
First, I think that's important for people to keep in mind,
like, you know, especially for those people that get gifts
that they don't know what to do with, you know, keep in mind,
like, are you gift giving to people and, you know,
like, don't give your clutter to other people as well.
But definitely gift instead of things,
like gift experiences.
You know, like if they have kids,
like maybe that's like a fun like trampoline place
or something where they can like get out
and enjoy experiences together rather than like a thing,
like an item.
But also, you know, feel free to give a gift and say,
you know, don't feel obligated to keep this.
Like, your pet, you know, don't eat it if you don't love it.
But we don't, I don't give gift cards.
I think I grew up not, do you give gift cards?
I just grew up not like-
I don't give gifts.
Yeah, I'm awful.
No, like gift cards.
Oh, gift cards.
I just feel like they're kind of- I just feel like a lot of times you might
not use them, but it's also like, do you give a you don't want to give a gift card to, you
know, gap and then they go buy a ton of clothes. Yeah, like purchasing clothes, more clothes
that they might not need. I do think a fun thing to do, especially if you're broke,
is to take all of the gift cards and gift certificates
and gift cards that have like $5 on them
and just make a day of just running through
all your gift cards.
Yes.
You've got $3 on a yogurt land.
You're gonna go get yogurt that day.
Let's go to your land today.
Yes, I love that.
Do that.
But I love this question from Tara McNeigh,
who apparently has been reading my diary.
Why can't I put my laundry away after it comes out of the dryer? It sits on the laundry chair
capitalized for weeks. What happens?
Oh, treat laundry like groceries.
Noice.
Like, can you bring groceries into your house? Like cold groceries? Like they have to go
in the fridge, right? So as soon as laundry's done, like just get it all done and do it and fine,
then treat it like groceries, like it's gonna, they're gonna go bad if you don't put them away.
Jamie dumps it on our bed. We can't sleep at night unless we fold the laundry.
I mean, that's a great way just getting in the motion of pulling it straight out of the dryer,
dumping on the bed. It's like, well, I mean, then you gotta have discipline for all of this.
It's just like getting a six pack
or going and doing a juice cleanse.
Like you gotta have a little bit of discipline.
If you can not take the laundry from dumped on the bed
and put it on the other chair,
like just sweeping it under the rug,
you gotta have a little bit of discipline,
but kind of make restrictions.
So if you've ever slept a full night, nestled in clean, unfolded laundry like a rat, I see
you.
I am you.
Now it occurred to me in the making of this that managing clutter isn't about more frequent
marathon cleaning binges.
Clutter is just caused simply by a failure to put things away in the first place in the
moment. So organizing isn't about these big corrections of mess, so much as it's just about making
it easier to put things away so you don't have big cleanups waiting, making it easier
to do it as you go so it doesn't creep up on you.
I also see Jamie, if something needs to go upstairs or downstairs, she might not want
to run upstairs and run back downstairs and run upstairs, but she'll put it right in the way of the door. Or like it needs to
go out to the trash. It is right. You can't even exit the house without taking it with
you. So it's kind of like prepping yourself up for future success.
Mm hmm. Yeah. And also, yeah, like moving things towards where they need to go. If you
can't get it there right away, but always making sure, like, don't create a pile on your steps, but then continue passing it. Like, every time you go up
the step, if there's something there that you put there early in the day, like, take it up.
Take it closer to where it needs to go.
So Dr. Ferrari said that the main areas of clutter are closets, kitchen, and books. And a lot of
folks asked about the last one, including Don Ewald, Bookstore Lovin', Brad Delmonds',
Poppy Millican', Katta Zirondi', first time
question askers Manuel Gonzalez and Sarah Coolig,
and Zoe Buckley and Amelia Hines, who specifically
asked this next question.
Someone asked, when it comes to bookshelves,
alphabetical, topic, color?
It's personal preference. I personally love to just organize
the books by color at a client's house. But I always ask them
how they would prefer it first before we organize them.
Definitely. Yeah, personal preference. We actually just
organized Phillips. Philip is a book lover, book collector.
Yeah, quarter of books.
He, we just organized him, his library style,
so an alphabetical by category
and within category alphabetical.
And this way, this way it actually,
I didn't want color coordinated.
I, so.
I didn't need it.
And neither did you.
So it actually makes it look like it forces you to have different sizes and different colors
if you go by either alphabetical or by category. And I made up my own categories. I don't go by
the library. I just kind of had like... And you did you use a label maker? Yeah, you're new.
No, well they're on like exposed shelves. Oh, okay. So you and you know what goes where.
That's how I did my books too.
We did sticky notes.
So we had a sticky note.
Sticky notes were out on the...
The sticky notes were very alive while we were sorting and putting them up.
You got extra books?
Patron Loki wrote in and said, quote, you could take the books to a VA.
They always take them.
A hospital, a nursing home, or a donation center, quote.
Although check ahead in time just to see if they're accepting donations right now.
You could also consider building a freestanding
little library in your neighborhood.
Once I was very sad and lonely and I happened upon
a little library and in it was a book
about love and relationships and I was like,
I do have to accept and love myself first.
Most importantly, when you do make them,
make sure you label them, donate so that
when the
time comes that you can donate those items, you don't fish back through them and start
blaming things back.
What I recommended, we were actually interviewed not too long ago about this donation question,
and what I think would be smart and what we have actually done literally in our car, we're
not driving anywhere, or very seldomly
at least. So when we can drive somewhere again in the hopefully near future, the donations
are in the back of the car. You know, it's not like we need trunk space right now. So
I put, or Jamie and I put our donations in the back of our car because when we can drive,
we'll be able to donate hopefully. Smart. That's great.
Oh, I didn't ask the oikologists about movies or TV shows.
Jamie, when you were growing up, did you ever
identify with Monica on Friends?
And you were like, why does everyone
give her a hard time for being so organized?
Friends was definitely one of my favorite shows
when I was younger.
And Monica was always my favorite.
I know.
Just like I related a lot to her.
Not her room.
Not the room though that she hides from everyone.
Oh my god.
How did you get in there?
You're messy.
No, you weren't supposed to see this. You're a mess.
No, you weren't supposed to see this.
That was a fun twist, whatever producer threw that in.
You're right.
That's funny.
That's not how we are.
And then last two questions I always ask,
what sucks the most about being a professional organizer?
What is the hardest thing or what is the most irksome?
What is the one part about your job that...
Do you ever get into someone's house
and you're like, whoa, dude.
I mean, not necessarily like I said earlier,
like we see it all, you know,
nothing really phases us at this point.
We just wanna help.
They're having to haul things in New York down step.
Like, snud.
Well, that's one of my favorite parts.
It's our workout for the day, for sure.
So this is one of the reasons why an organizer can really be worth the money.
Now, Phillip says one thing that they both love is seeing the client's reactions to their
newly organized space.
It's like the moment at the end of a haircut when a barber styles your hair and then you
just walk out of there confident, feeling transformed.
You're like in slow motion on a runway.
Everyone's like, whoa, what a fox.
But instead, that's you thinking that about the shelving in your garage.
Just horny for organization.
What's the thing you love the most
about professional organizing?
Like what is the thing that just gives you butterflies?
Tokimiku.
Well, just everything about it.
I mean, changing our client's lives, of course,
in making that difference in their life.
My favorite part of organizing in general
is the mindfulness of it all,
of that kind of mental clarity
after going through the process of understanding
what all you have, knowing where it belongs.
Like it's just such a mindful process.
Like one of our employees,
her favorite part of like organizing is like
having kind of the control, like being the coach.
They said that organizing can scratch an itch
that this employee just missed while she was on vacation.
She came back from, she was like on a 45 day backpacking trip
over the globe.
And she came back and she said,
I need to get back into someone's home
so I can control them.
I need to control a client.
It's kind of like that perfectionist.
They have, it's a perfectionist mindset.
When we hire our employees,
we have the most difficult questions that they have to like
tricky questions like, I have to see this, that you're a perfectionist.
You got to be a little crazy to do this.
Because nobody in their right mind wants to schlep 10 bags in a cab across New York City
to Goodwill or from the containers. That being said, like it's it's not about perfectionism either.
But Jamie jumps in to note perfect in whose eyes.
Like it's not about having everything perfect in this in this the way that they say it, you know,
whatever that you read or see that it should be. It's it's about curating your space in an organized way of what works for you.
That's why it's so important to go through these steps.
It's so inspiring.
It really is.
It makes me feel like, OK, I'm not the only person at Chaos Closet in my home.
I can do something about it. It's just coming up with
a system and that it's doable. So that's very doable.
So ask orderly people disorganized questions because there is no shame in entropy and you
deserve peace and beauty should you want it. Maybe you don't. That's A-okay too. So you
can follow the hordes at instagram.com slash horderly. They have a website at horderly.com. Dr. Joseph Ferrari
is a professor at DePaul University. He's on Facebook. I will add links in the show
notes to them and to the sponsors and the charities we mentioned. We are at oligies
on Instagram and on Twitter. I'm Allie Ward with 1L on both. Thank you to the family of
oligites supporting
faithfully on patreon.com.
You can also join the subreddit, oligies podcast,
or the oligies podcast Facebook group,
moderated by the wonderful Erin Talbert, who I have known
since we were four.
I remember once she was not allowed to go outside to play.
So I came over to help her clean her room, so she could.
And we organized her colored pencils for like an hour.
And then we were like, oh, I guess we should tackle
the big things first, huh?
So Ernie, I just want you to know,
I think about that moment at least twice a week.
Okay, also thank you to Emily White
and all the transcriptionists making the transcripts
available.
They're free at alleyward.com slash oligies-extras.
Thank you, Caleb Patton, for bleeping episodes
to make them kid-friendly.
They are also up at that link,
which is gonna be in the show notes. Thank you, Kelly Dwon, for bleeping episodes to make him kid-friendly. They are also up at that link, which is going to be in the show notes.
Thank you, Kelly Dwyer, for website updates, and Noel Dilworth, for being my right-hand
lady.
Thank you to Assistant Editor and truly wonderful boyfriend, Jared Sleeper.
And of course, thank you to the guy with the best dude sticker on his forehead, Stephen
Ray Morris, who hosts the Percasts and See Jurassic Right podcast.
He lead edits the episode, had a lot of bits, a lot of pieces, 41 of sides.
He stitches it all together with Jared.
So Nick Thorburn wrote and performed the theme music.
And since you listened all the way to the end, here's the new secret.
Okay, so I'm on like, don't lift heavy stuff, rest.
I'm on take it easy rest, right?
Told by numerous doctors.
And we have a kitchen from like the 70s.
We got this house maybe five years ago, like one owner essentially before us.
And so the kitchen, some of the drawers when you pull them open like our silverware drawer,
sawdust emits from the bottom and the drawer doesn't say upright.
So we've got it pretty in need of repair kitchen.
So we're finally doing it and we've got a pretty in need of repair kitchen. So we're finally doing
it and we've had this plan forever. And then the people doing the kitchen were like, great
news. We can start tearing apart your house on February 28th. And I was supposed to go
into this surgery on March 1st. So we're like, can you put it off? And I'm like, of course.
Anyway, they're coming the day after tomorrow. So I'm releasing this encore episode of decluttering
and there are going to be people coming to tear
my kitchen apart.
We have not moved anything.
So I want you to know if you're listening to this
in solidarity with you, I am not lifting heavy stuff,
but I'm definitely loading entire spice racks
and napkins and silver into like laundry baskets
sisted in the living room.
So I feel you, it always feels better afterward.
Also, I'm on such wonderfully mellow bed rest
that I'm lucky to have a lot of my needs
attended to by Jared, who's stuck around a lot
to help me lift stuff and just make sure
I'm having fluids and all that.
And he's not home today and I needed my headphones
and I turned to Grimy and I was going to ask her
to hand them to me before I realized.
Hope bonkers, I've gone.
So, okay.
I'll be back next week.
Bye bye.
Hackadermatology.
Homiology.
Cryptozoology.
Litology.
Amtechnology.
Meteorology.
Noreptology.
Nampology.
Seriology. Peptology, Nephology, Cereology, Pseudology.