Omnichannel - 3 Ways to Fix Repetitive Messaging!
Episode Date: July 19, 2024Send us a text3 Ways to Fix Repetitive Messaging!If you have been in business for over 5 years, you may feel bored presenting your offers the same way!This episode reveals three actionable strategies ...to maintain freshness and excitement in your content. We are not changing what you sell.We are changing the ways you approach selling them so you never run out of ways to say it!Enjoy!Get a FREE Copy of the High Converting Online Events Book: https://book.dominikalegrand.com/
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Hi guys, welcome. Welcome back to another video. Today, I'm going to help you fix some of the
repetition issues in your content. Most business owners that I support online and the way I support
them is I do some done-for-use them when it comes to emails or sales pages, do some Facebook ads.
These are the ways I'm supporting them. But one of the main issues that a lot of entrepreneurs hire me for is to help breathe some novelty into their ideas and the way that they
were selling. What I have been noticing, especially if you have been in business, especially if a
business owner has been around there for about five years, like four to five years, that's usually
the time when they get tired of their
own message and it doesn't mean that they get tired of what they are selling it's just they
get tired of the way they've been selling it thing is like it's just that you feel like you have been
repeating yourself like a book broken record and like i said it's not that the there's problem
with repetition because the audience is hearing it for the first time but i also want to
make sure to the entrepreneur we make it a bit more fun and enjoyable instead of being boring
and repetitive okay because the more you feel like it's a drag like here we go again i'm going to say
the same thing again like i know the script yes there is some confidence in the reps as well but
then if you don't feel excited about the way you present your
offers like sometimes when you like how you sell it how you transition into sales like when you do
webinars and you just over don't feel like excited about presenting your presentations that you
usually do because of the repetition even though yes it's good repetition but if you want to kind
of juice it up you make you want to make it different
i'm going to give you some ideas on how to make your message a bit more different so we're not
going to change what you are selling at the end what we're going to say is how you go about talking
about your offer okay so i have three messaging tips for you today that i'm going to share with
you to help you kind of overcome that okay going to share with you to help you kind of
overcome that. Okay, my mic is still on. To help you kind of overcome that boredom that comes from
repetition. So the very first messaging tip that I have for you is use proximity messaging. The
most potent way for you to get your message across. And the reason why proximity messaging is very effective is because it's based
on human interactions and real world client experiences. So instead of going about your
story the usual way, you can use everyday interactions with your clients. You can use
conversations or even you can use problems that come up for clients
and you can start tying that to a message and tying that to your product or service.
Okay, so instead of talking about, you know, problem solution type of deal, which is somehow
that's how most people present their offers, like, you know, you have this problem, you have this problem,
you grab a very specific example, and you lead with that very specific example of a client Y
or a client Z or a client A, that is actually based on facts. Like, I'm not telling you,
you don't have to disclose the identity of these people. I just want you to give a concrete everyday human live client interaction
or issue that you have seen and how your product or service managed to solve this issue. Okay.
So again, I like to use and lead with this very raw client interactions that I'm having
sometimes like at the very beginning of my content
and then leading that to some kind of lessons and takeaways and a possible quality action or
product you know in your scenario if we are looking at a presentation platform like a presentation
like an online live presentation that's how how I would lead. I would look at almost like a case study type of approach
of a real human client interaction that you had
and how that led you to lessons
and how that led you to the solution
that you're going to be presenting to people.
The reason why it's worked so good
is because one, you never run out of things to say.
So the moment you are in business and you are interacting with people, you will always
have an abundance of content ideas because you will see, oh, this person today had this
issue.
Okay, how about I talk about this and tie that to my product and how it's relevant to
my product, how i'm helping people or it's almost like feeding you every day and you end up with a notebook of a billion ideas
of okay this issue that issue that issue that client that client and you will know exactly who
was the client when you are talking about them you don't have to tell and disclose the other
personal informations of course but what we're using is we're using this content to anchor you
into reality and to also be very very very relevant for the people who are also in the
same situation okay so this makes you know humanizes as well the problems it's not in
talking in vague terms of like is this this you, right? But like really specifically knowing that, okay, there is this type of person and I'm
going to talk about that type of person because I have many examples of people and clients
facing the same issue.
And I'm just going to grab a very real example of how that has been affecting my client and
then how my solution helped that client.
Okay.
So that's kind of the format so step one is oh step one is proximity interaction in form of a story like
i like to use stories as well to kind of get more like get people to pay attention and you know you
get invested into stories more than just hypothetical scenarios. So use a story, a very real interaction of a client.
Step two, deepening the interaction, infusing it with relevant and valuable insights to
the readers.
So how is this relevant to me that you're explaining?
How is this a real issue that I should pay attention to?
And then step three, lessons and takeaways and how
your solution ties into this whole thing. Okay. That's kind of my step one proximity
messaging type of way. Again, because of the mere fact that you have clients that you interact all
the time, you literally never run out of stories to tell never ever and that always can
become a lesson that can be tied into what you're selling okay so a question for you to reflect on
this is what unique interactions are you having in your business that can be tied into a lesson
and infused into the way you present your products or services this is a skill that you can develop
over time the more you pay attention
to the kind of the questions that come up, the stories that you hear, the more you can infuse
that to your messaging and to the way you present your solutions. Okay, the second tip to not drag
this video to be super long. The second tip is your real life story is tied into your product and service.
Now, this is not even your origin story, which I think origin stories entrepreneurs do really,
really badly.
Okay.
So when they present an origin story in order for them to make a connection of like, hey,
I've been there.
I know exactly what i'm talking about um and this is i got to the solution and what i don't think
that most entrepreneurs pay attention to is the believability of the story because of the amount
of jumps that there is in the origin story so it seems that it seems to us sometimes but and i'm
also like when i'm viewing clients and their work and this aspect i'm able to highlight if there is
some jumps in the story that makes it unbelievable to me and i do that like they don't mind me
telling that feedback to them because they are usually very open to feedback but basically when we have a story of like hey i've been single for
so long i went to read some books and then next day i got married and i found the love of my life
well that sounds to me that it's a huge jump between you being single reading some books and
finding the love of your life and of course of course, if your solution is somehow like,
well, you know, I learned about this and learned about that.
And that's how I developed my program.
And, you know, I replicated this, not expanded this to many people.
So the minute we give the jump stories, we lose credibility immediately.
So if you are going to use the origin story to tie it to your product or service,
I would make sure that do this instead. So instead of giving a global scale of an origin story or a
story that is happening to you in real time, I would look at micro stories within the origin
story. So it can be the day when your wife is has loved you and you have seen
you know if you've seen you went home that day you after you had a workout you went home that day and
you've seen your wife you know you know packed up with suitcases ready to leave you right so
instead of and then explaining how that affected you and how that made you change the ways that
you're operating and then how that got you to the solution that you are, you know, trying to sell
in this scenario. So again, micro stories, it can also be micro stories that happen to you in real
time. So for example, I shared, and you guys can look it up if you want to, I shared a micro story about how a sewing lady,
when I was going to get my clothes, my new dress altered, how the sewing lady was undercharging
and how she was a very bad salesperson. And I tied that into a lesson and I tied it into a value,
like how you need to see your own value and how we can get into our
heads about our value now i didn't take it to a step further to call not to a call to action
because my my intention was not to make a sale but the real life stories can be tied into like
the everyday stories it can be a micro story of a thing that happened to you that day or that happened to you that day when you made the realization so i'd rather you not go into a global scale
when you're presenting but go into a micro story that is very much in the reality is real is
actually happened to you you don't have to add to it like you don't have to you know put more than there is
you just tell the whole story you know in the micro story and you give more details to that
instead of going to like hey whole global scale big jumps like here's my product and service okay
if the more you can stay grounded in reality the more you and you and select a micro story that is very relevant
that is very relevant to what you're selling and why you're doing what you're doing and how it's
helpful for and how it is helpful for people the more you can be the micro storying on this one
the more effective the message will get and the more believable it will get and again you will
never run out of these micro stories because you're gonna live your life i imagine things
will happen to you and you will get a sense of oh how this can be a story or that can be a story and
to be honest with you really you really develop this creative mindset on when things happen to you, you immediately think, okay, how can this
be turned into kind of a story that I can tie into what I'm doing here? Okay, so you kind of
develop that skill. Okay, third option that I like to use is contextual messaging. So when we have
like in comparison to um proximity messaging contextual messaging
is a bit different proximity messaging is basically the day-to-day interactions with
your client that fuel your messaging and the and fuel the way you talk about your products and
services contextual messaging is not closely related to people it is not closely related to clients per se, but it's basically when we create stories or logical explanations around why our buyers have their problem in the first place. So basically we create stories or logical explanations around why our buyers have
their problems the first place. Contextual messaging is actually not easy to come up with
because it is also grounded in research. Purpose of contextual messaging is to persuade
the person to then letting them logically get to a conclusion that your product,
service, or solution is what they need, okay? So we are not trying to convince them per se.
We are basically coming presenting the arguments and the context in which they can come to the
conclusion themselves, okay? Now, it sounds a bit complicated if I explain it to you like this,
but I'm going to give you a context, okay?
Okay, I'm going to give you an example of a copy that I've written for a relationship coach,
and this was called Wired Differently.
The whole premise of this context was that the reason why men and women have so many arguments is simply because their brains are wired differently.
Once you understand these core differences, you can avoid arguments and understand your partner better.
For example, when your partner comes home from work, due to his caveman nature nature all they want to do is relax stare brainlessly at the
campfire after hunting down a mammoth now in modern day it means that your man needs to just
zone out and actually their brain functions are at 10 on the contrary women are the opposite. Our brain functions in the evening at 90%.
All we want to do is to share our life with our partner.
And when we feel like we're not being heard and our partner is completely checked out,
we get frustrated and this creates a lot of arguments.
Well, I can tell you that there are many other small misunderstandings
that come from having a
differently wired brain that create huge issues in relationships and in fact i have an upcoming
master class on uncovering the core differences and um so you can understand them and avoid any
arguments contextual messaging that is very much based in reality. But most of the times we are challenging
assumptions, okay? We are challenging assumptions. We are also coming up with different premises to
approach the same issue in ways that you may have not heard before. But we are not telling you that
we are the logical solution. So if you find this helpful, let me know. If you need some of my personal help
in helping you implement any of these messaging tactics
because you feel like you have been repeating
in your marketing and what I've shared with you
is not enough and you need my personal help
in helping you come up with your own contextual messaging,
helping you come up with your own proximity messaging
and helping you kind of like distill down how to
turn an interaction into a story you can message me and send me a dms and i'm happy to
go on a quick consultation session with you