Omnichannel - Attachment Styles in Business | Part 2:Client Work
Episode Date: October 7, 2025Send us a textEpisode, we continue the attachment styles in business anxious, avoidant, and secure and how they show up in the actual client work stage.Understanding your attachment style can comp...letely change how you approach situation Human to Human waitlist:https://dominikalegrand.com/programsGet a FREE Copy of the High Converting Online Events Book: https://book.dominikalegrand.com/
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                                        I feel like anxious folks can struggle with boundaries.
                                         
                                        And I'd like to call this a little bit of a people-pleasy thing
                                         
                                        where you are a yes person.
                                         
                                        So whenever a client says something to you, you're always, yes, yes, yes.
                                         
                                        And sometimes I can tell you that the people can sense
                                         
                                        that you don't have strong boundaries in that sense
                                         
                                        and you are people-pleasy.
                                         
                                        And they're going to give you more than you originally agree.
                                         
    
                                        read on. Hello, my dearest entrepreneur friends, welcome back to another video or if you are listening
                                         
                                        to this one on the Omnit Channel podcast, welcome back to the podcast. Now, this is part two of the
                                         
                                        how the attachment styles show up in business. And if you have missed part one, what we did is we
                                         
                                        talked about how the attachment styles show up prior to landing a client. And this one is going to be
                                         
                                        about indirect client work once you have managed to magically sign the client here are some of the
                                         
                                        ways that your attachment styles if left unchecked can sabotage the relationship itself and we don't
                                         
                                        want that so let's go in terms of the anxious attachment style and that's what we're going to start with
                                         
                                        i feel like anxious folks can struggle with boundaries and i'd like to call this a little bit of a people
                                         
    
                                        pleasing thing where you are a yes person so whenever a client says something to you you're always yes yes yes and
                                         
                                        sometimes i can tell you that the people can sense that you don't have strong boundaries in that sense
                                         
                                        and you are people pleasing and they're going to give you more than you originally agreed on you are
                                         
                                        over delivering but not in an extra mile way but in an anxious type of reactive way so that
                                         
                                        they don't fire you. Okay? That's also one of the signs that if a client wants to have a conversation
                                         
                                        with you, like a 101, like a check-in, you immediate the thing they're going to fire you. That's like a
                                         
                                        reflex. Like if they say, hey, let's talk, you're going to be like, oh, it's it. That's it. They're
                                         
                                        going to kick me out. This is going to be it. So you think that every time a client wants to chat,
                                         
    
                                        it's about being fired. So that's a very anxious type of way of being in business. Instead of the secure way,
                                         
                                        which is I don't know why the client wants to talk to me,
                                         
                                        but I can't wait to figure it out
                                         
                                        and I'm sure it's something that is gonna move forward
                                         
                                        our work together.
                                         
                                        Maybe it's something like a feedback
                                         
                                        or maybe it's something that we can improve together.
                                         
                                        Like there is no assumptions that it's about you
                                         
    
                                        and it's about you being fired or getting fired, right?
                                         
                                        That's something that you kind of stir the shift back
                                         
                                        and to not think that it's about you getting fired.
                                         
                                        Like I said, saying yes to every request
                                         
                                        struggling with boundaries, becoming a people, pleasing person, and also getting overloaded with
                                         
                                        work and you don't know how to kind of tell people that you're overwhelmed, which is going to affect
                                         
                                        the way you show up for your clients. That's the thing. Like, if you keep saying yes and you don't
                                         
                                        have boundaries and you overwork yourself and burn yourself out, you can literally not show up for
                                         
    
                                        the clients the way you want to. And you're going to start making mistakes and you're going to start
                                         
                                        being sloppy and then ultimately they're actually going to fire you because now you became
                                         
                                        unreliable because you kept saying yes and you overextending yourself in ways that you shouldn't have
                                         
                                        done okay another sign and symptom that you are more anxiously attached when it comes to a
                                         
                                        client relationship after they are working together with you is to take silence and short replies
                                         
                                        personally so whenever you send someone a message like checking on slack and the client doesn't
                                         
                                        respond to you, you are thinking, oh, they hate me. They must be mad at me. But there's
                                         
                                        something that you're kind of filling in the blanks that it has to do with you. That's why they
                                         
    
                                        don't answer. Or sometimes they are just giving you one word and you kind of read into that
                                         
                                        more than you should have. When there's nothing to read into, it's just that they are in the
                                         
                                        golf course and they are like doing their events or they are busy with something else. And
                                         
                                        taking that personally and thinking that, oh, this is, this client hates me. Like there's
                                         
                                        something wrong, I've done something wrong, right? It's always this self-blame, kind of self-loading
                                         
                                        that these people tend to resort back to. Instead of being cool and wanting to understand their
                                         
                                        context and not taking it personally, you know, saying like, you know what, must be busy,
                                         
                                        he must be doing something else. He let me know when he can, right? And not take it personally
                                         
    
                                        in the blanks. Another sign that I think I kind of mentioned before is that you're constantly
                                         
                                        is scanning the relationship for signs that you are being abandoned, fired, all of that.
                                         
                                        So there is like if they are a bit more angry or if they are having a bad mood, like you are
                                         
                                        thinking, or you made a mistake, for example, you're thinking like, that's it for me.
                                         
                                        They're going to fire me.
                                         
                                        And it's not a good experience.
                                         
                                        I'm telling you, like I've known a girl who was super anxious in the way she was with
                                         
                                        kind work.
                                         
    
                                        And it wasn't a happy experience for her because every time.
                                         
                                        there was some misunderstanding or friction, she assumed that it's an unforgivable mistake and
                                         
                                        she's going to be fired right away. And imagine if you are working with someone with this impending
                                         
                                        loom over your head thinking that if you mess up, you're going to make redundant. That's not
                                         
                                        how relationships work. People don't just flip on you. Normal people at least don't. Normal secure
                                         
                                        people are not going to just flip and say goodbye to you, just like that. Because you have done
                                         
                                        something wrong, you made a mistake, it's not how it works. People want to maintain a relationship.
                                         
                                        There's longevity. There is reputation that you can build with people. And you can trust that
                                         
    
                                        if you have built reputation. You don't have to feel guilty for making a mistake. You don't have
                                         
                                        to collapse into yourself if you're making a mistake. And then just the secure way of thinking that
                                         
                                        relationships can last, they don't break. There are.
                                         
                                        misunderstandings, we can discuss, and if mistakes happen, we can correct and move on.
                                         
                                        I think this is very, very important for you to understand.
                                         
                                        If you're leaning toward more an unavoidant type of spectrum, then this can show up in ways
                                         
                                        of you dealing communication when things get tense.
                                         
                                        So instead of showing up, even though things are not clean and easy, or maybe there is tension,
                                         
    
                                        you guys know this, business is not smooth.
                                         
                                        there are ups and downs, there are challenges that you need to overcome, even if you're supporting
                                         
                                        someone else at the same time. And when you withdraw, when things get tense, is a way of, a very
                                         
                                        avoidant way of reacting instead of turning towards the person leaning in, staying present,
                                         
                                        wanting to understand, wanting to clarify. I would say that especially in terms of repair,
                                         
                                        which is an entire module
                                         
                                        inside of the human to human program
                                         
                                        in terms of how do we repair a relationship
                                         
    
                                        but what I can tell you this is that
                                         
                                        in terms of repair, it's important to kind of develop
                                         
                                        the reflex of letting the situation cool off
                                         
                                        and you coming back to the client
                                         
                                        kind of level-headed and smoothing everything over.
                                         
                                        I think avoidant would be like you never say anything
                                         
                                        you kind of forget under the rug, move on
                                         
                                        but you get resentful and angry
                                         
    
                                        because you never actually addressed with the client
                                         
                                        you were avoiding the conversation or anxious, which is they're going to cry about it,
                                         
                                        but either way, you're not going to find that repair, that clarity that you're looking for.
                                         
                                        And I think being secure means that you are seeking out those opportunities of repair
                                         
                                        when you both cooled off and maintain that connection with the client instead of, you know,
                                         
                                        cutting them out.
                                         
                                        And this is also very avoidant is basically when there is tension.
                                         
                                        it's not only that they tend to retrieve and kind of step back.
                                         
    
                                        It's also that sometimes they have this reflex that I have to fire this person.
                                         
                                        So it can be a very ruthless black and white thinking when this kicks in.
                                         
                                        When there's a misunderstanding, a disagreement or something,
                                         
                                        that your first instinct is to fire the client, is to be like, fuck you, I'm out, peace.
                                         
                                        And this works, even if you are a service provider yourself, you want to just fire the client
                                         
                                        and be done with it and feel relief, like, oh, this client wasn't more.
                                         
                                        I'm so glad this person is out.
                                         
                                        And or if you are the client yourself and you tend to be a bit more impulsive and when
                                         
    
                                        things get tense, you just want to fire people in your team.
                                         
                                        I've seen both, honestly, and they're both coming from more of an avoidant type of
                                         
                                        relating instead of sitting through and calmly addressing issues when after everyone is
                                         
                                        chill after detention has subsided and repair relationships actively instead of firing people,
                                         
                                        instead of firing clients, instead of making this self-rageous mess cloud your judgment in the way
                                         
                                        of being with client work. Okay? And I would also say that just any type of avoidance when it comes to
                                         
                                        showing up for calls, when it comes to showing up for clients. So any type of avoidance, a pattern here for
                                         
                                        avoidant can just be that if I stay distant, I stay safe instead of going to the war zone and
                                         
    
                                        trying to amend the situation if there are difficulties in the client relationship. So if you are
                                         
                                        secure in business with clients, it means that you are able to have strong boundaries, but you can
                                         
                                        hold them with warmth. So this means that instead of being a very cut-throat person, which
                                         
                                        Avoidance, they're very strong with boundaries, very sharp, and anxious folks, they are very
                                         
                                        lax with boundaries, they are overgiving and people pleasing.
                                         
                                        So when you're secure, you can have strong boundaries, you can hold them strongly, but you also
                                         
                                        hold them with gentleness and warmth.
                                         
                                        If they ask for something that's outside of your contract or something that you have discussed,
                                         
    
                                        you can be like strong, but also warm at the same time, meaning that you.
                                         
                                        Oh, it's okay. I can help you this. I know it's not included, but I'm happy to help you. For example, you know, you have your client calls on Fridays and the client wants to meet outside of those calls and you don't want to meet them because you have other things to do and you, you know, whatever reason. You can just say, hey, you know, I understand. You want to talk and I'm glad to chat with you on Friday when we have our time to chat. Like I would love to speak to you then. Is it okay? So it's about having strong boundaries, but enforcing down with one.
                                         
                                        with gentle reminders with ways of maintaining the connection while you're still keeping your
                                         
                                        integrity and boundaries intact. Another way of being when you are secure is to stay regulated
                                         
                                        even when things get messy and to me this is so important because it also means that you
                                         
                                        can be a grounding person in a difficult situation when the client is.
                                         
                                        is angry, they have a lot going on, they're overwhelmed, whatever it is, you can stay regulated
                                         
                                        and grounded and you don't let that affect your mood and you don't get dragged into the situation
                                         
    
                                        either. So to me that is so important especially because business can sometimes be a lot of
                                         
                                        ups and downs. It's very important to maintain yourself and your regulated self so that you can
                                         
                                        be a more grounded person when everyone is losing their shit. I personally think
                                         
                                        And this might be evil.
                                         
                                        But I personally think my clients, when they are dysregulated,
                                         
                                        I think to me it's the most hilarious thing.
                                         
                                        Because I've already seen the vision for them.
                                         
                                        Like I see that it's a huge context that we're holding.
                                         
    
                                        There's a huge vision.
                                         
                                        And this is like nothing in the road of success.
                                         
                                        Like it feels like insignificant almost like, oh, of course,
                                         
                                        someone would leave the mastermind.
                                         
                                        Of course, someone would cancel.
                                         
                                        Of course, that would be betrayals.
                                         
                                        Of course, like, people would, like, whatever, they don't pay.
                                         
                                        So when these problems keep arising in the relationship with clients, then you can stay grounded
                                         
    
                                        and regulate it because you already know you're plugged into your bigger vision.
                                         
                                        This is what comes with territory.
                                         
                                        This is okay.
                                         
                                        And you can ground them as well, and you can just stay, you know, grounded in your own energy
                                         
                                        and not let that affect you too much.
                                         
                                        I think that's such a good one to be.
                                         
                                        Another important piece of being secure in client relationships is to show up even when things are not so smooth.
                                         
                                        So there is a consistency in a way that secure folks can show up in business, that you know that you are someone that they can rely on.
                                         
    
                                        You know that you're always consistent no matter what.
                                         
                                        And you lead yourself, no matter what, you don't have to be let.
                                         
                                        You lead yourself.
                                         
                                        There's an internal moral compass that you can always turn.
                                         
                                        back to and that creates such security in the terms of doing business with you
                                         
                                        because they know that if they go on a vacation they know that you're going to handle the
                                         
                                        work you're not going to slack off you're always thinking and building and
                                         
                                        staying steady and secure and when things are hard you're still secure and you're still
                                         
    
                                        consistent okay all right you guys that was it for this video thank you so much for watching
                                         
                                        and listening to this one if you're interested in coming to human to human I'm going to
                                         
                                        put a link for the wait list below. I'm going to help you become invaluable in any business
                                         
                                        organization you touch. We're going to do a lot of emotional intelligence work inside of the program.
                                         
                                        There is a complete module on repair. If you're interested in the program, I'm going to put the
                                         
                                        link in the description down below. Or if you're listening to this one, I'm going to put in the show
                                         
                                        notes of the podcast episode. Thank you so much for being here listening to this one. And I will
                                         
                                        see you for Part 3.
                                         
    
                                        Thank you.
                                         
