Omnichannel - Attachment Styles in Business | Part 2:Client Work

Episode Date: October 7, 2025

Send us a textEpisode, we continue the attachment styles in business  anxious, avoidant, and secure  and how they show up in the actual client work stage.Understanding your attachment style can comp...letely change how you approach situation Human to Human waitlist:https://dominikalegrand.com/programsGet a FREE Copy of the High Converting Online Events Book: https://book.dominikalegrand.com/

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Starting point is 00:00:00 I feel like anxious folks can struggle with boundaries. And I'd like to call this a little bit of a people-pleasy thing where you are a yes person. So whenever a client says something to you, you're always, yes, yes, yes. And sometimes I can tell you that the people can sense that you don't have strong boundaries in that sense and you are people-pleasy. And they're going to give you more than you originally agree.
Starting point is 00:00:30 read on. Hello, my dearest entrepreneur friends, welcome back to another video or if you are listening to this one on the Omnit Channel podcast, welcome back to the podcast. Now, this is part two of the how the attachment styles show up in business. And if you have missed part one, what we did is we talked about how the attachment styles show up prior to landing a client. And this one is going to be about indirect client work once you have managed to magically sign the client here are some of the ways that your attachment styles if left unchecked can sabotage the relationship itself and we don't want that so let's go in terms of the anxious attachment style and that's what we're going to start with i feel like anxious folks can struggle with boundaries and i'd like to call this a little bit of a people
Starting point is 00:01:29 pleasing thing where you are a yes person so whenever a client says something to you you're always yes yes yes and sometimes i can tell you that the people can sense that you don't have strong boundaries in that sense and you are people pleasing and they're going to give you more than you originally agreed on you are over delivering but not in an extra mile way but in an anxious type of reactive way so that they don't fire you. Okay? That's also one of the signs that if a client wants to have a conversation with you, like a 101, like a check-in, you immediate the thing they're going to fire you. That's like a reflex. Like if they say, hey, let's talk, you're going to be like, oh, it's it. That's it. They're going to kick me out. This is going to be it. So you think that every time a client wants to chat,
Starting point is 00:02:22 it's about being fired. So that's a very anxious type of way of being in business. Instead of the secure way, which is I don't know why the client wants to talk to me, but I can't wait to figure it out and I'm sure it's something that is gonna move forward our work together. Maybe it's something like a feedback or maybe it's something that we can improve together. Like there is no assumptions that it's about you
Starting point is 00:02:47 and it's about you being fired or getting fired, right? That's something that you kind of stir the shift back and to not think that it's about you getting fired. Like I said, saying yes to every request struggling with boundaries, becoming a people, pleasing person, and also getting overloaded with work and you don't know how to kind of tell people that you're overwhelmed, which is going to affect the way you show up for your clients. That's the thing. Like, if you keep saying yes and you don't have boundaries and you overwork yourself and burn yourself out, you can literally not show up for
Starting point is 00:03:20 the clients the way you want to. And you're going to start making mistakes and you're going to start being sloppy and then ultimately they're actually going to fire you because now you became unreliable because you kept saying yes and you overextending yourself in ways that you shouldn't have done okay another sign and symptom that you are more anxiously attached when it comes to a client relationship after they are working together with you is to take silence and short replies personally so whenever you send someone a message like checking on slack and the client doesn't respond to you, you are thinking, oh, they hate me. They must be mad at me. But there's something that you're kind of filling in the blanks that it has to do with you. That's why they
Starting point is 00:04:02 don't answer. Or sometimes they are just giving you one word and you kind of read into that more than you should have. When there's nothing to read into, it's just that they are in the golf course and they are like doing their events or they are busy with something else. And taking that personally and thinking that, oh, this is, this client hates me. Like there's something wrong, I've done something wrong, right? It's always this self-blame, kind of self-loading that these people tend to resort back to. Instead of being cool and wanting to understand their context and not taking it personally, you know, saying like, you know what, must be busy, he must be doing something else. He let me know when he can, right? And not take it personally
Starting point is 00:04:45 in the blanks. Another sign that I think I kind of mentioned before is that you're constantly is scanning the relationship for signs that you are being abandoned, fired, all of that. So there is like if they are a bit more angry or if they are having a bad mood, like you are thinking, or you made a mistake, for example, you're thinking like, that's it for me. They're going to fire me. And it's not a good experience. I'm telling you, like I've known a girl who was super anxious in the way she was with kind work.
Starting point is 00:05:17 And it wasn't a happy experience for her because every time. there was some misunderstanding or friction, she assumed that it's an unforgivable mistake and she's going to be fired right away. And imagine if you are working with someone with this impending loom over your head thinking that if you mess up, you're going to make redundant. That's not how relationships work. People don't just flip on you. Normal people at least don't. Normal secure people are not going to just flip and say goodbye to you, just like that. Because you have done something wrong, you made a mistake, it's not how it works. People want to maintain a relationship. There's longevity. There is reputation that you can build with people. And you can trust that
Starting point is 00:06:01 if you have built reputation. You don't have to feel guilty for making a mistake. You don't have to collapse into yourself if you're making a mistake. And then just the secure way of thinking that relationships can last, they don't break. There are. misunderstandings, we can discuss, and if mistakes happen, we can correct and move on. I think this is very, very important for you to understand. If you're leaning toward more an unavoidant type of spectrum, then this can show up in ways of you dealing communication when things get tense. So instead of showing up, even though things are not clean and easy, or maybe there is tension,
Starting point is 00:06:42 you guys know this, business is not smooth. there are ups and downs, there are challenges that you need to overcome, even if you're supporting someone else at the same time. And when you withdraw, when things get tense, is a way of, a very avoidant way of reacting instead of turning towards the person leaning in, staying present, wanting to understand, wanting to clarify. I would say that especially in terms of repair, which is an entire module inside of the human to human program in terms of how do we repair a relationship
Starting point is 00:07:18 but what I can tell you this is that in terms of repair, it's important to kind of develop the reflex of letting the situation cool off and you coming back to the client kind of level-headed and smoothing everything over. I think avoidant would be like you never say anything you kind of forget under the rug, move on but you get resentful and angry
Starting point is 00:07:38 because you never actually addressed with the client you were avoiding the conversation or anxious, which is they're going to cry about it, but either way, you're not going to find that repair, that clarity that you're looking for. And I think being secure means that you are seeking out those opportunities of repair when you both cooled off and maintain that connection with the client instead of, you know, cutting them out. And this is also very avoidant is basically when there is tension. it's not only that they tend to retrieve and kind of step back.
Starting point is 00:08:13 It's also that sometimes they have this reflex that I have to fire this person. So it can be a very ruthless black and white thinking when this kicks in. When there's a misunderstanding, a disagreement or something, that your first instinct is to fire the client, is to be like, fuck you, I'm out, peace. And this works, even if you are a service provider yourself, you want to just fire the client and be done with it and feel relief, like, oh, this client wasn't more. I'm so glad this person is out. And or if you are the client yourself and you tend to be a bit more impulsive and when
Starting point is 00:08:49 things get tense, you just want to fire people in your team. I've seen both, honestly, and they're both coming from more of an avoidant type of relating instead of sitting through and calmly addressing issues when after everyone is chill after detention has subsided and repair relationships actively instead of firing people, instead of firing clients, instead of making this self-rageous mess cloud your judgment in the way of being with client work. Okay? And I would also say that just any type of avoidance when it comes to showing up for calls, when it comes to showing up for clients. So any type of avoidance, a pattern here for avoidant can just be that if I stay distant, I stay safe instead of going to the war zone and
Starting point is 00:09:40 trying to amend the situation if there are difficulties in the client relationship. So if you are secure in business with clients, it means that you are able to have strong boundaries, but you can hold them with warmth. So this means that instead of being a very cut-throat person, which Avoidance, they're very strong with boundaries, very sharp, and anxious folks, they are very lax with boundaries, they are overgiving and people pleasing. So when you're secure, you can have strong boundaries, you can hold them strongly, but you also hold them with gentleness and warmth. If they ask for something that's outside of your contract or something that you have discussed,
Starting point is 00:10:26 you can be like strong, but also warm at the same time, meaning that you. Oh, it's okay. I can help you this. I know it's not included, but I'm happy to help you. For example, you know, you have your client calls on Fridays and the client wants to meet outside of those calls and you don't want to meet them because you have other things to do and you, you know, whatever reason. You can just say, hey, you know, I understand. You want to talk and I'm glad to chat with you on Friday when we have our time to chat. Like I would love to speak to you then. Is it okay? So it's about having strong boundaries, but enforcing down with one. with gentle reminders with ways of maintaining the connection while you're still keeping your integrity and boundaries intact. Another way of being when you are secure is to stay regulated even when things get messy and to me this is so important because it also means that you can be a grounding person in a difficult situation when the client is. is angry, they have a lot going on, they're overwhelmed, whatever it is, you can stay regulated and grounded and you don't let that affect your mood and you don't get dragged into the situation
Starting point is 00:11:43 either. So to me that is so important especially because business can sometimes be a lot of ups and downs. It's very important to maintain yourself and your regulated self so that you can be a more grounded person when everyone is losing their shit. I personally think And this might be evil. But I personally think my clients, when they are dysregulated, I think to me it's the most hilarious thing. Because I've already seen the vision for them. Like I see that it's a huge context that we're holding.
Starting point is 00:12:19 There's a huge vision. And this is like nothing in the road of success. Like it feels like insignificant almost like, oh, of course, someone would leave the mastermind. Of course, someone would cancel. Of course, that would be betrayals. Of course, like, people would, like, whatever, they don't pay. So when these problems keep arising in the relationship with clients, then you can stay grounded
Starting point is 00:12:42 and regulate it because you already know you're plugged into your bigger vision. This is what comes with territory. This is okay. And you can ground them as well, and you can just stay, you know, grounded in your own energy and not let that affect you too much. I think that's such a good one to be. Another important piece of being secure in client relationships is to show up even when things are not so smooth. So there is a consistency in a way that secure folks can show up in business, that you know that you are someone that they can rely on.
Starting point is 00:13:18 You know that you're always consistent no matter what. And you lead yourself, no matter what, you don't have to be let. You lead yourself. There's an internal moral compass that you can always turn. back to and that creates such security in the terms of doing business with you because they know that if they go on a vacation they know that you're going to handle the work you're not going to slack off you're always thinking and building and staying steady and secure and when things are hard you're still secure and you're still
Starting point is 00:13:46 consistent okay all right you guys that was it for this video thank you so much for watching and listening to this one if you're interested in coming to human to human I'm going to put a link for the wait list below. I'm going to help you become invaluable in any business organization you touch. We're going to do a lot of emotional intelligence work inside of the program. There is a complete module on repair. If you're interested in the program, I'm going to put the link in the description down below. Or if you're listening to this one, I'm going to put in the show notes of the podcast episode. Thank you so much for being here listening to this one. And I will see you for Part 3.
Starting point is 00:14:25 Thank you.

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