Omnichannel - The Real Problem With How We Approach People (And Why It Never Felt Right)

Episode Date: January 26, 2026

Send us a textHave you ever felt like approaching people online just feels off?Heavy. Forced. Unnatural.In this video, I share the real story behind The Art of the Approach. This is not about scripts, positioning, or better outreach tactics. It is about how you arrive, how you are received, and the impact your presence has on another human being.Join The Art of the Approach here:https://www.dominikalegrand.com/art-of-the-approachThe program begins February 1, 2026 and includes live delivery with lifetime access.Join the Art of The Approach here: https://www.dominikalegrand.com/art-of-the-approach

Welcome back to another video or if you are listening to this one, welcome back to the only channel podcast. I kind of want to bring an interesting observation and this is going to build on something that I have posted yesterday on the podcast. And the first thing I want to say here is, I'm not sure if this ever happened to you guys, but have you ever been evoluting so fast that whatever version of you was talking just days or weeks before? you already surpassed that and you're like, what was she even saying? That's kind of what I'm experiencing now.

It's not bad at all. It's just that I really needed to look at that version of myself and see where she was at versus where am I at. And the truth is that I am launching a program called The Out of the Approach. And what I'm doing right now is an anti-launch video series. And in the anti-launch video series, I want to talk about how this idea came to be and why it was very bad for me to try to explain this. Because one of the things that I think entrepreneurs, especially if you have background

in marketing and sales, like my brain is literally trained to think, how do I position this? Like how does it make sense? Like how do I explain this to people so that I understand it? Like I have all of that conditioning my brain from prior work, from the things I do all the time for the clients I serve. Like that's kind of the language where your cognition is trained to do. what has been difficult for me is to explain something so people understand instead of talking about how this came to be and I also talked to you guys about how all the

layers of ego I had to shed to arrive to this clarity okay so if you guys are overthinking lunches like how do I do this what the hell why do I like that thinking like how do I position this like I think if that's what you are doing because you're thinking so much about that that this could be for you, but also I want to explain how my idea of the out-of-the-approach came to be and everything else I went wrong about trying to convey this message to people. So in November this last year, I had an idea to talk about the out-of-the-approach and I wanted to talk about it in many ways,

not because I have been experiencing getting approached all the time online, but because I have been experiencing it and I also have been a person, approaching other people and I also have been seeing how this is and I thought about okay like can we do this better like can this be done better that was my initial idea and what I also wanted to kind of the first layer of this conversation was how do we approach people who are high caliber and to me high caliber does not mean status it just means that you are someone who has higher standards like the way you think is, is not an unusual way of thinking or expressing, like your entire being is not the average person. And since I have someone in my friendship circle, who I have collaborated

with, who I consider also a high caliber, I reached out to her and I kind of told her like, hey, can we do an episode about this on the podcast? I feel like this conversation needs to happen, like in terms of how do we approach high caliber people? And she said, yeah, let's do it. But somehow it didn't happen because I think she was working on something and I was really feeling it in my body. I'm so glad we didn't do that episode because I came to realize was that like something about the high caliber wording did not sit well with me. And I also thought like, okay, why this doesn't feel good with me to talk about this or teach this? And I realized that didn't feel good with me simply because I don't believe that only high-calibre people,

quote-un-unquote, deserve to be approached with respect. I believe that that's everyone's human, basic human right. And also, I didn't want to attract the people who are here to extract, manipulate. Like, I don't think it would have attracted the right type of buyer because I thought, you know, that's an ego thing to position this as for the high caliber. even though our definition is different, I can't guarantee that that's how people will also see it. So it would have not been a good way to launch this. And it would have not attracted the right type of buyers. Not to mention that it didn't feel right in so many ways to use this word.

So I'm glad that didn't happen. But I remember going to the studio. And the very first thing I've done was like this very specific scenario in which I heard a story of someone kind of stealing someone's personal phone number, just being so proud of that cold calling thing happening, and just getting to studio, like, talking about that in a way that was very angry and condescending and like, like, stop doing that to people. I even used the word boundary blind, which was like, I felt so good and not like self-rages, but loki. There was just so much judgment on my part, and in which I wanted to explain to people, by the way, art of approach is great. You guys should

come. It seems like a good way to contrast that with the way I see things and then be like, come to the program. But then it just didn't feel right because I thought to myself and by the way, those episodes never ever seen the day of light, ever. They're still unlisted on my YouTube channel. I was trying to like, let's ground this girl because you are way too judging. People will feel judged. And it's not my intention is to be like, oh, I'm the shit. That's bad, right? So that's what happened. And I was thinking to myself like, okay, okay, I need to get to more compassion for people who don't understand this and I had to think about it has it ever been a time where I also called called people yes there has been I had two jobs my very first job I was called calling

people and my second job I was called calling people I was working in inside sales and I had to sell stuff in the healthcare industry I think microscopes and machines to doctors and the first job it was taco industry and had to set up meetings some sort of an appointment setter job and I did that like I got the script And even though I was trying to circumvent this, I was trying to email them instead of calling them. Like I was at some point one of that person who was cold calling people. That was me. And yes, it didn't feel right, but that was the job and you kind of do it. And the script obviously doesn't help.

So you kind of think about what you're going to say instead of saying what they're going to say. So I did try my best, but truthfully, I didn't know any better. I knew that was the job. I was 24 or 25. and that's what I do. So, like, who am I to judge people who think that's great? It doesn't mean that it's bad. It's just it means that it didn't work for me.

Like, I knew I hated phone calls. And that was kind of my old-it-mustach, like, okay, like, when it comes to approaching people, online or in person, how would I like to be approached? Like, what requests would I say yes to? And what makes me go recoil in my body and say no? And I know phone calls is not one of them that works for me because I, I, I, phone isn't do not disturb and what I have also been thinking and this guy's the story itself is like much more rich and it had like more ego layers that I needed to shed in order for me to be

cleaning this as much as it could like not bashing the industry but what I also talked about in my second video was the fact of like talking about people called emailing call DMing and how they go from level one to just sending you a script they don't care like they are just sending it to everyone to like doing mild research to then doing a more advanced research and how that approach is even more advanced like even that was something i talked about and has never got published either and it's not because that's not valuable but the eggas again i'm falling into that's bad this is good like i'm trying not to do that it's not about that at all and so i had to shed that layer as well just not criticizing people criticizing industry not criticizing behaviors i've also been a culprit of

doing but I didn't know any better. But and I have to think about what is about this work that matters to me and what do I really want to communicate with it. And it was about becoming a person who is well received. And that's when I started to shift from how do I get to this, like what do I say, how do I position, like how do I move? Like even in terms of the program itself, but within the program of how do we, how do we, how do we? That's what most people are thinking. But it then became of like, okay, so when it comes to being well-received, like, not just how do I become a person that is well-received, even though that's an orientation of the art-of-way approach, but then also, then how do I become a person that's well-received plus autonomous at the same time?

And then that on a deeper layer becomes of how do I actually build fields with people in which they can return to any time and they know that in my presence what they can expect. And I think it's interesting to me because I've just been having conversations with people yesterday, today. As I'm deepening the conversation of the work itself. And they were saying, well, I hate that I have to message people and I have to be on my phone all day, on an appointment setting. Or I hate that I don't like to approach. It's gross. Like, I don't like it.

And in my mind, I'm thinking, well, I never thought of myself as someone who's annoying, like genuinely. And I enjoy conversations with people. And I don't think my presence is annoying. Like, I don't think it is. Like, I don't think if you and I were having a conversation in person, that you will be annoyed, burdened, bored out of your head. I wanted to walk away, screaming, get me out of this conversation.

Like, I don't, I never thought about that in my presence. It's not because I have, like, inflated ego. It's just that I knew that I had presence. And I knew that I enjoyed connecting with people. And if I didn't enjoy connecting with people, and if it wasn't genuine, that I wouldn't be approaching them. I never thought approaching people was an issue.

I never thought going first was an issue. Precisely because I never thought my presence was a burden or that was annoying or pissing people off. And even I think people say, well, I have to build relationships to people. And again, falling into judgment. Like, I'm trying not to. But it's not about I have to build relationships to people. Like, that becomes chore.

Like, do you see how when I say I have to build relationships, I guess? I have to I have to say how is it going for you and I don't care how is it going for you I cannot do that I cannot possibly fake that I care when I don't care I cannot be like oh this is such a great thing

that you wrote I cannot fake that that matters as well so working on the presence of who you are and not because of the outcome that you're after the outcome is a byproduct of who you are when you're approaching people but really on a deeper layer, what has been true to me is I just knew that because I knew how it feels

to be approached in the ways that I didn't like and didn't feel good in my body and I experienced, I got all of it and how I recoiled and I got guarded because of that. I knew that because of my own standards of how I want to be treated, I will just start treating people with the same respect. And if you like that approach and you think it's great and you think it's great and you think my presence is great and this is good, that's good. I don't do it so you think, oh, well, this girl is something else. Like, that's not why I do it. It's because my own standards with myself of, like, how I would want this to be if I was on the receiving end of it. And I want to talk about impact

before I let you go and because I think many people, they don't understand their impact. And it's not because it's bad. I think it's just we just don't understand our impact. We don't know how impactful we really are. Like how we can shape people's days. Like, how. how when someone is hitting you with a call that you didn't want to have or someone is hitting you with something that you just like, come on now, another one, right? Like how that makes people feel. It's that we just don't understand how we are being received.

And to me, that mattered because of my own standards of how I would see this if it was me in their shoes, like how would that. And that obsession of how am I going to impact the person and just wanting to be cognizant of that matter to me. And if you like that, it's good. I didn't do it to be liked. I did because it was true for me. And I did because that that's what I would have wanted

if this was something that happened to me. So when it comes to impact, I think what people don't understand is that I say this analogy inside of the yesterday's recording. You guys can hear the raw version of it as it came through me last night. I was in bed, a very glorious place. That's my favorite place. And so I think because not many people are cognizant of their impact

and how they arrive into someone's inbox or how they arrive in someone's like when they call or I think because of that I think that's when we are mismatching, we are hitting people the wrong way, we are creating resistance, we are creating that residue that doesn't feel good in their body and in yours either. Like I think on a nervous system level, if your approach is not clean and we'll talk more about that in the art of the approach itself, you feel it in a nervous system. level like it doesn't feel good in your body like I mean at least it doesn't it doesn't work for me like it doesn't feel good and I don't think that will feel good in whoever is on the receiving end of this one okay so out of the approach starts February 1st 2026 this is priced at 47 dollars this is the first time I'm delivering this live

so you guys can come I'm going to put a link in the description once you are securing your seat you will get added to a Facebook group actually what will happen is you will receive an email confirmation in which you'll find a link to come and request access to join the Facebook group and this is a live program I'm going to deliver it on February 1st and you will have lifetime access you'll get the recordings it will always be there and whenever new modules and as this evolution happens will be added they will all drop inside of the same Facebook group okay so you will have lifetime access you can can watch the recordings back. I think we're looking at least three modules that will drop inside of the program right of the bath. And I will tell you exactly when each module will be delivered. For now, I know for sure February 1st, 6pm, Synthar European is going to be our first module.

Okay? So if you want to come, if this is something that feels aligned for you, because it feels good in your body, you want to understand it. I have a sales page in which you can find all the final details of the program itself. You can go ahead and read that and think about it. I'm honored and excited to be teaching this to people. Okay, so thank you so much for watching and listening and I'll see you guys very soon.