On with Kara Swisher - How to Make It in Media with Audie Cornish

Episode Date: March 30, 2023

As she pens her memoir, Kara’s been thinking about legacy, but on this episode we reflect on the legacy of another powerhouse reporter: Audie Cornish. After hosting NPR’s flagship “All Things C...onsidered” for a decade, Audie Cornish took a risk and left for the greener pastures of CNN+ — only to see that venture get unceremoniously squashed by CNN’s new CEO less than a month after it launched. Yet Cornish has made it work: launching a new podcast, “The Assignment” and providing on-air analysis (slash occasionally taking the anchor chair) at CNN. In a conversation taped live at the On Air Fest, where Cornish was honored with the the 2023 Audio Vanguard Award, she talks about how she learned to ask for help as a young reporter covering Hurricane Katrina, what the media industry has to pay attention to in order to outgrow its early naivete and why the “chaos” at CNN is healthy.  Questions? Comments? Email us at on@voxmedia.com or find us on Twitter @karaswisher and @nayeema  Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:01:33 The blue check apocalypse is upon us. Oh, please. Whatever. Just in time for April Fool's Day. That is going to go great. They'll probably won't pull it off. They won't. You know what?
Starting point is 00:01:43 They're just so bad in every tweet. Like he's like Mr. Customer Service of everything. Oh, we're going to take this. You're not going to get in this and this. And oh, but you are. It's just make it stop. I don't want to hear from him anymore. When he was coming out with that,
Starting point is 00:01:55 basically introducing privileges for verified people only, which is what he's doing. If you think that Twitter algo recommendations are privilege, you tweeted, it's how to lose every bit of your equity in 10 days. Yes, that's right. That's correct. Because it's just stupid. Like William Shatner's like, what the fuck should I pay you? Pay seven. And then he just responds by saying, pay $7, pay $7, whatever. No, no, I'm not paying $7. Just take it away and leave me alone and stop tweeting at me about stupid rules on Twitter. Can you imagine Steve Jobs calling you up every five minutes and discussing a button on the, it's just ridiculous. It's odd to alienate your primary user base,
Starting point is 00:02:30 that's for sure. I just am using it for marketing and just to tweak him. That's it. That's my whole experience. And for marketing your new Vanity Fair profile, Kara Swisher. It was very nice. Thank you, Charlotte Klein. It was a very good piece. It was. It starts with a photo of your cat, lovely. So now we'll be expanded to cat lovers everywhere. We'll join our audience. Ben Smith says that you drink coffee after midnight every night before you go to bed. I do.
Starting point is 00:02:56 I did it last night. It was a mistake. Who thinks you go to bed at midnight? I know I don't. It woke me up. It finally affected me. It never usually does. But last night it did.
Starting point is 00:03:04 I don't know why. He obviously doesn't get your late night text never usually does, but last night it did. I don't know why. He obviously doesn't get your late night text messages. That's true. That's true. I'm trying not to do that as much. But yeah, it was nice. It was a very nice piece. And I didn't realize I was fondling a Barbie for the whole interview.
Starting point is 00:03:18 That is a disturbing quote. Yeah, she said you were stroking the hair. Petting her hair. That was very funny. It's your maternal instincts, Kara. That was my favorite line, I guess. I know. I guess.
Starting point is 00:03:28 I'm not a Barbie fan. Who knew you were Carrie or Megan? Yeah, exactly. So a big part of that story was you saying, if you're in the media business and you don't understand the business, you're fucked. Yeah, so this is something I've been saying for a long, long time, since way back when, when Walt and I did All Things Deep 22 years ago. And, you know, the idea that you should step out of line unless you're untalented, and then you just stay in line if you're untalented.
Starting point is 00:03:51 That's why I step out of line all the time. Yeah, I was like the idea that you need to know a lot more about the economics. And more reporters are. Jessica Lesson's built a business. It's Casey Newton, one of my tenants. Here's, in a subsect, he's expanding. One of my tenants.
Starting point is 00:04:03 One of my tenants. Acclaimed tech journalist and platformer. You know, but there's a lot of people doing really exciting things. And I think reporters abrogate their responsibility for business. You know, I know they're doing their work, but they need to understand the economics of it. You've been out in San Francisco also writing your book. And now you have this Vanity Fair profile. So are you thinking a lot about career and legacy?
Starting point is 00:04:23 Yeah, and I'm writing the part about Steve Jobs' death right now. I'm almost done with the book, actually. But I'm writing the part where I had a stroke and how his death, the death of Nora Ephron, too, you know, just it caused us to move again. We were like, life is too short. And so, yeah, it's interesting writing the book, thinking back about those pivot moments that I had in my career, but many people have in their careers. Of course. They come up for everybody. As you think about your career and legacy, what comes to mind? Well, I'm not dead yet. I know you're not, Kara. No. No. But what do you think about?
Starting point is 00:04:57 I think about just keeping liking what I'm doing, right? Liking what I'm doing, and if I don't like it, to move along. along. You and I share in common the ability to move on quickly. We move on. But legacy is a big part of our conversation because our guest today is someone you presented one of these legacy awards to, Audie Cornish. Audie is the host of the CNN podcast, The Assignment and before that hosted NPR's All Things Considered for like a decade. I love Audie Cornish. I think she's amazing. I love her name, by the way.
Starting point is 00:05:26 I think she's the best name of all in all of podcasting. And what deeper reasons do you have to love her beyond her name? Well, she's an amazing journalist. She's so smart. She came on Pivot as a guest host and just so insightful and funny and wise. I don't know what else to say. She's incredibly wise. But also, we had a really good conversation about being a journalist and wise. I don't know what else to say. She's incredibly wise, but also we had a really good conversation
Starting point is 00:05:46 about being a journalist and changing. And I think she's one of the great ones in both podcasting and radio. Whenever I talk to her, I learn something and I think of something in a different way. And I really appreciate that about her. And she deserves the, what was it? What was the award?
Starting point is 00:06:03 It's the Visionary. No, the Vanguard Award. No, I got the Vanguard Award. Hers was the what? No, she deserves the what was it what was the award is the visionary no the vanguard award no i got the vanguard award hers was the what like no she got the vanguard award she got the vanguard award no did she is that yes okay you didn't get the award cara i got some vanguard award from i heart something i believe there was a vanguard award yes you got the i heart vanguard award and audie got the on-air vanguard. I guess we need more nouns in podcasting. Yeah, and it sounds like she's, that's a good name if she was a Marvel hero, and she could be. She'd be an excellent Marvel hero.
Starting point is 00:06:32 Audie received the Vanguard Award at On Air Fest, and she has many accomplishments. She joined NPR as a reporter in 2005. She cut her teeth covering Hurricane Katrina and the 2008 presidential campaign. She hosted All Things Considered at NPR, becoming kind of a trusted voice to the nation, won a George Foster Peabody Award for her work, and then in 2020 was recognized by the National Press Foundation with the Sol Teixoff Award for Excellence in Broadcast Journalism. And then last year, she made the interesting decision to move from NPR to CNN Plus. Plu.
Starting point is 00:07:07 She did the Plu. CNN Plu. You like to make it sound French? Yes, any way you can make it sound better is good. Yeah, she did, but she's... Did it for her or interesting? No, not at all, because she's trying something new and she has a great show on CNN
Starting point is 00:07:21 and she's still a valuable asset to that organization. I think her stuff is great. I think she's great wherever she goes. They're lucky to have her. What I really appreciate about her too is she kind of tells it like it is. I mean, a lot of people say they tell it like it is, but I think she actually tells it like it is. And she doesn't come from ego. She comes from wanting to understand and genuine curiosity. She does, but she's very kind when she does it too. I think you can hear that from her. So I was very excited to hear you have this conversation with her about the changes she's had in her career.
Starting point is 00:07:53 Let's take a quick break and we'll get back with the interview. And by the way, we taped it a while ago when you had that cold. Yes, I did. It's gone now. Yes, but folks will hear it. So we'll take a quick break and be back with Audie Cornish. For the longest time, we have these images of somebody sitting crouched over their computer with a hoodie on, just kind of typing away in the middle of the night. And honestly, that's not what it is anymore. That's Ian Mitchell, a banker turned fraud fighter.
Starting point is 00:08:33 These days, online scams look more like crime syndicates than individual con artists. And they're making bank. Last year, scammers made off with more than $10 billion. It's mind-blowing to see the kind of infrastructure that's been built to facilitate scamming at scale. There are hundreds, if not thousands, of scam centers all around the world. These are very savvy business people. These are organized criminal rings. And so once we understand the magnitude of this problem, we can protect people better.
Starting point is 00:09:04 And so once we understand the magnitude of this problem, we can protect people better. One challenge that fraud fighters like Ian face is that scam victims sometimes feel too ashamed to discuss what happened to them. But Ian says one of our best defenses is simple. We need to talk to each other. We need to have those awkward conversations around what do you do if you have text messages you don't recognize? What do you do if you start getting asked to send information that's more sensitive? Even my own father fell victim to a, thank goodness, a smaller dollar scam, but he fell victim. And we have these conversations all the time.
Starting point is 00:09:41 So we are all at risk and we all need to work together to protect each other. Learn more about how to protect yourself at vox.com slash zelle. And when using digital payment platforms, remember to only send money to people you know and trust. Support for the show comes from Indeed. If you need to hire, you may need Indeed. Indeed is a matching and hiring platform with over 350 million global monthly visitors, according to Indeed data, and a matching engine that helps you find quality candidates fast. Listeners of this show can get a $75 sponsored job credit to get your jobs more visibility at Indeed.com slash podcast. Just go to Indeed.com slash podcast right now and say you heard about Indeed on this podcast. Indeed.com slash podcast. Terms and conditions apply. Need to hire? You need Indeed.
Starting point is 00:10:37 Please join me in welcoming this year's recipient of the Audio Vanguard Award, Audie Cornish. So what is Vanguard to you? We were talking about this. We were like, what is a Vanguard? I mean, I'm not going to lie. I had to go and look at the other people that you have all bestowed this honor upon and of course immediately my imposter syndrome oh stop kicks in right oh no it's real especially and you all know in here it's like ira glass you know what i mean like yeah you're better than him like it's like this
Starting point is 00:11:21 you know mount rushmore of of people and i remember turning turning to Alex, who's here, my friend at CNN, and just being like, did they run out of people? How does it work? But I actually asked Gemma when I came in, and she said that they thought of it in the context of people who their work helps draw people into the industry. Thinking of it that way, it's like a really nice thing. Yeah, you've reached the inspirational part of your career.
Starting point is 00:11:49 We talk a lot about your successes, of which there are many, but is there ever a point where you thought, no, it's not happening? Yeah. And talk about that. Let me see, which one? So many. Like last year, when I thought I'd leave my job
Starting point is 00:12:04 and like, you know, march to greatness in a new chapter. You mean CNN flu? Yeah. It's CNN. If you use a French accent, it sounds a lot better. Yeah, exactly. I will say that when I first took a job at NPR, I had also applied to a job at WNYC in New York, and I thought I really wanted to live in New York. To this day, I have never lived in New York. And I'm this little kid from Massachusetts,
Starting point is 00:12:30 and I really wanted to do it. And I took a job with NPR instead in the South based in Nashville, and I had never really left Massachusetts. And it was one of the hardest years of my life. It just, Hurricane Katrina had happened happened and I was covering the aftermath. Every single person I spoke to broke into tears at some point. And it was emotionally taxing. And like, I could, I think I was just old enough to like sign the car rental agreement myself. And that's where I first learned that I have to figure out how to ask for help. that's where I first learned that I have to figure out how to ask for help because I was in that phase of my career where I felt like if you ask for help you're admitting that you're not good enough you're admitting that you can't do this in some way and I had to really
Starting point is 00:13:18 get over that I had to like find a way to say like, no, no, I need like, it's not admitting a failure to say, Hey, I'm almost there and there's a few things I need to get there. Can you help me? What was your ask for help? Who did you ask for help? I had been working like six weeks in a row and I was exhausted. Like I was filing to every show all the time. It was emotionally exhausting.
Starting point is 00:13:42 And I found myself like crying in a closet. Oh, so the Holly Hunter thing. Yes. Right. Okay. Broadcast news, beautiful scene. Yeah. I identified with that so much.
Starting point is 00:13:53 This is a scene, young people, you should see this movie. Yes, this movie is amazing where a character like is on the phone, I think. Turns the phone off. Puts the phone down and then just starts sobbing. And then stops. And then stops yeah and uh i remember being like i identify uh but that's kind of what news business does to you sometimes where you have to just like compartmentalize things in a really profound way and maybe that's changing you know
Starting point is 00:14:22 i hear people talking about journalism differently and objectivity and empathy and I do think there's a generation that's thinking about this with a new approach but certainly when I was coming up, it's like you're not the story, don't get in the way of the story, keep your tears to yourself.
Starting point is 00:14:39 And I think I ended up calling a friend who was in the union and they were like, oh, kid, no. It's not supposed to be like that. And they helped me. They figured out getting me off. They changed the policy at the company. It made me sort of supportive of unions.
Starting point is 00:14:56 It helped me understand what is fair in your work environment, right? Like what is a lot of work, is too much work and being able to speak articulate the difference because you don't want to get off the train right yeah you don't want not for a second i mean i was terrified what if they would be like oh she can't hang get her out of new orleans she's done on that story yeah biggest story of our time at that time and so that's one thing about journalism is every story is the biggest story. And so as a result, you're acting like you're an ER doctor. And it's not that.
Starting point is 00:15:33 But that sense of like, I have to be there. I have to be there for this story. Oh, no, it's profound. You can't miss anything or something like that. And you like news anyway, right? I do. Yeah. So that's what it does.
Starting point is 00:15:43 It's hard to realize that. I learned that from my grandmother because I would work all the time when I was in my 20s and she wanted, I visited, she was very close. And I was like, I'll get there, I'll get there, I'm going to be late. And she said, you know what? Not educated in any way. And she goes, you know, the graveyards are full of busy people. And I was like, oh. Yeah.
Starting point is 00:16:02 Yes. And then I got in the car and visited her. You know what else I learned this? When I had my second child, it was March, it was 2020. And obviously during that time, we're all like, oh my God, we're like making our masks. Like people are in the streets protesting George Floyd. And I had friends texting me like, don't you wish you were on the story? You know, don't you wish? And I I just it was the first time in my entire
Starting point is 00:16:26 career that I thought there'll be another story yeah it's that simple and you were actually having a child so yes I was that's hard that's hard people yeah go out on assignment right it is it is very hard um so you left NPR last year to take the role at CNN Blue. And now you have a podcast there. Talk about the assignment, which bills itself as pulling people out of their echo chambers. Talk about first what happened from your perspective there. And do you think audio is a particularly good format for doing that? Because you're trying to bring people people don't know necessarily and introduce them to your audience. One of the fantastic things about the growth of
Starting point is 00:17:07 audio as an industry is we've, we're all playing with all these different formats, right? We're all kind of messing around in this area and you have to figure out what your talent is, right? That you bring to it. And for me, I knew that at NPR, the stories I loved the most were the stories where I was talking to someone who was going through a kind of flashpoint of history. So that Hurricane Katrina assignment was fascinating to me. You know, when I was younger, I had been on the sort of legalization of same-sex marriage in Massachusetts, which sort of predated a lot of these Supreme Court rulings. And it was just fascinating to meet someone who was in a maelstrom, right? Who was like in the middle, a regular person all of a sudden was like, am I about to change history? Like this, I'm not, what's happening? And I felt like I had credibility with the audience in that space. Right. Because there's one of the things that scared me the most about leaving NPR is I remember
Starting point is 00:18:08 saying, who needs another interviewer? Like the world does not need another person. I say that all the time. With an interview podcast. Yeah. So how did you get over it? I don't care. I don't care covers a lot of shit.
Starting point is 00:18:23 It does. It does. I aspire to that. And the second part of shit. It does. It does. I aspire to that. And the second part is, yeah, fuck you. Yeah. I think, you know, when you're at NPR, it is kind of a collective and a magazine in the traditional sense. You know what I mean?
Starting point is 00:18:41 Like, you don't pick up Time Magazine and go, like, great one, guy. You know, it's like, it's kind of a generic voice and so I really just believe that about myself that like it didn't matter if I was doing an interview yeah yes exactly the economist totally and so I had to say to myself like okay I'm just gonna take a chance like really maybe no one will listen to this that's like very possible as you know, in an era of 4 point whatever million podcasts on various platforms. So I really took it slow, small bites, and just hyper-focused. And in my mind, just kind of like, okay, what if Fresh Air was for real people? You know, like what, in an era when we're all getting news from TikTok and learning from each other,
Starting point is 00:19:28 what if I applied all those techniques to interview techniques specifically to people? Which if you think about it, you know, it's kind of what this American life was, right? It was like, we're going to do true stories about real people. We're going to apply these news techniques to everyday stories. Right. Well, technically, famous people are real people. Are they, though? Let's talk about that. I think it does something to your brain to have people telling you you're great all the time. Yeah, it's true. And not a good thing. Hello, you're talking to the person
Starting point is 00:19:59 who covered Elon Musk. Yep. I'm aware. Thoughts and prayers. I'm aware that if you get licked up and down enough this is where we end up I didn't say that part put that put that in the edit no we're not editing
Starting point is 00:20:13 are you kidding why do you think I left the New York Times I don't have to edit that shit out that's true you know it's funny I own it
Starting point is 00:20:21 like no that sounds good character good character people they people ask me why I think you know it's funny I own it like no that sounds good character people they people ask me why I think I sound different now compared to NPR and it is it's like I miss I miss the editing I like the editing but it also meant that like it's been wild for me to to write a sentence to read a sentence to say something in an interview and not have someone
Starting point is 00:20:43 come back to me after and go, I don't know about that one. You know, like, I don't know if the audience will get, like, what if our audience does X, Y, and Z? Like, there was just a lot of policing of... Was it hard to be yourself? You know, Audie was kind enough to come on Pivot when Scott's on one of his many vacations.
Starting point is 00:21:01 And... Self-care. He's in Tulum right now. He's a self-care advocate. Self-care, a lot of self-care he's in tulum right now self-care a lot of self-care including you know chocolate mushrooms um and several people said i didn't know audie cornish was so funny and so it was fascinating are you scared to let that personality out is it because of NPR and they train it out of you or something? Oh, no. I mean, sometimes it's not appropriate. You know, it was all things considered. So it was very
Starting point is 00:21:30 like, this is happening in Syria. It was just not an environment. Can you do the all things considered voice for a second? What, the voice? Yeah, the voice. I don't think there is a voice. Maybe, what? This is Audie Cornish. Yeah. This is NPR News. Oh, nice. Sorry, I just needed that.
Starting point is 00:21:49 But you know what's funny? I never thought I was the person who had that voice, right? Because I took the job and Robert Siegel was sitting next to me. So, you know, I sit down. Once I even, in the opening, we call this the billboard. You know, so we're from NPR News. This is all things considered. I'm so-and-so. I'm so-and-so I'm so-and-so and today, and I, the mic opens up and I go,
Starting point is 00:22:10 I'm Melissa block. Like I said it exactly like she did. Cause I was, I'm a listener too, you know? So it's actually quite strange now for people to talk about NPR voice or whatever, and be talking about me. Cause I'm like, oh, well, but I'm not that, that was Robert, you know, that was Nina, actually quite strange now for people to talk about npr voice or whatever and be talking about me because i'm like oh well but i'm not that that was robert you know that was nina that was susan yeah um that's kind of the era i came up and so it didn't i still don't think of myself in any way as like a remarkable voice there yeah so it's it's kind of cool to meet people who yeah my only npr thing impression is here in the village of Zewantanego, and I'm tinkling. It is that kind
Starting point is 00:22:48 of, no, I mean, I don't know if there is so much that anymore, but it's its own. What's the Audie Cornish voice now? Well, oh, now? Yeah. Now it is much. Say hi, it's Audie Cornish. Oh, what do I, I don't know if I
Starting point is 00:23:03 say it so much. I say, hi, I'm Audie. I don't know. It's not a thing. It's not a thing. The voice to me at this point is point of view. Like you have a distinct point of view, right? Everybody, and that's why I love your show.
Starting point is 00:23:22 Cause I'm like, oh, I'm signing on to spend time with this person. But because they have this very specific vantage point on tech, business, and culture. And I know they're just going to bring it every time. And even hearing you with Scott, you both have distinct points of view. And I have been and still don't. I'm still figuring out how to have my point of view. Yeah.
Starting point is 00:23:44 And feel that that is appropriate to share. Because some of it is just you have this sense of propriety. News people don't do X. News people don't do Y. And I do think there's something to that. It would change if you all of a sudden showed up as a newsreader. Well, now everyone's like well i kind of know she's got a point of view on that like she's she can't blah blah blah like in my heart
Starting point is 00:24:09 i still feel like i'm going to end up behind an anchor desk and that i need to be something yeah and um well let me ask about that because it's kind of a you know cnn for example overall is trying to rebrand itself out of the echo chamber. Talking about an echo chamber, right? Right. Which the media echo chamber is itself, too. And everyone's sort of expecting. A hundred percent, yeah. And one of the issues I see is that there's all these stories like, oh, cable news is over.
Starting point is 00:24:35 I'm like, it's not. Like, when reporters write that, I'm like, you're an idiot. Because it can be creative. Like, what is it next? And so that's how I think of it versus it's over and done yeah um but what does it take for a news brand to redo itself you can talk about cnn specifically yeah you have over 70 republicans apparently on thing according to your cd i mean david zasloff congratulations david are these people you know i don't want to like who david says
Starting point is 00:25:01 none of them are my friends. Oh, okay. I'm way lower on the totem pole, so to speak. But they're not my friends. I'm friendly to them, but not really. I think that... Not at all, actually. I'm trying not to get in trouble. I know you are.
Starting point is 00:25:20 I'm trying to get you into trouble. Yes. Listen, I came from public media, and public media is very, like, TV. Yeah. You know, like, raps. They use that voice exactly. Yes.
Starting point is 00:25:33 Cool. It is. It's like, ugh. But I wanted to go because the power of TV remains. Yeah. The power of cable news remains. You know, the effect that cable news networks can have on the national dialogue about any given subject, national or international, is immense.
Starting point is 00:25:53 And I think what I wanted to do when I left is I just said to myself, you know, I've been here for a long time, but what if I could take some of the sensibility that I have, which is a little bit more focused on analysis, slowing things down just a tiny bit, and seeing if I can bring that into a new space. And that's why I went. That's why I went to Plus. I still believe in that experiment.
Starting point is 00:26:14 I still believe in being the change you want to see in the world. It's like I didn't want to be another person on the internet bitching about cable news. It's like, go and try. Is that another person on the internet bitching about cable news. It's like, go and try. Is that hard within, you know, the company has struggles. It has debt and everything else. Is that hard to do in such a public way? I mean, I think of it as like, sometimes things can feel chaotic when they're changing.
Starting point is 00:26:43 And maybe that's okay. It can be scary. It can be hard. But I don't know if I would have even have done as well as I have this last year under the old regime, right? And by that meaning somebody who's like, this is what we do. This is how it sounds. This is what we do at 10. This is what we do at 11.
Starting point is 00:27:03 Now everyone's like, I don't know. Let's figure it out together. Right. And I think- So chaos is a good thing. I mean, yeah. I think it's not the worst thing, right? And I do think that TV is going through something. Big personalities are exiting the medium. The ratings for anything that isn't football, not great. You know, live football and live sports were 82 of the top 100 live events last year. You know, it's like unreal. So they're going through something just the way audio is going through something where you're kind of like, what are we? How does it work? Is it working? How can we make any money? Are young people looking at it? Should we have a TikTok? Like, we're not the only ones having those questions. Don't you think?
Starting point is 00:27:48 Like, all of these streamers are now like, actually, maybe we should be licensing stuff. Like, maybe it's a strategy thing. And it's an economics thing. And it's way above my pay grade. And I just lie in bed at night and think, thank God. It is not my job to figure this out. But you do have to think. I think reporters abrogate their business. I think about business all the time. I think about business, but at that
Starting point is 00:28:12 scale, I don't think that's my job. We'll be back in a minute. Thumbtack presents the ins and outs of caring for your home. Out. Indecision, overthinking, second-guessing every choice you make. In. Plans and guides that make it easy to get home projects done. Out. Beige on beige on beige. In. Knowing what to do, when to do it, and who to hire. Start caring for your home with confidence. Download Thumbtack today.
Starting point is 00:29:25 caring for your home with confidence. Download Thumbtack today. financial support. From building urban hoop houses to producing custom seasoning for food banks, Nestlé and their partners actively engage with local communities, listening to their needs, and working together to find innovative solutions. Nestlé is committed to helping support thriving, resilient communities today and for generations to come. Together, we can help to build stronger, healthier communities. Learn more at nestlé.com. healthier communities. Learn more at nestle.com. So the push for accountability and coverage right now, Fox News, Dominion is a good example of this. Do you think it will make a dent? Because I think the media does try to find itself accountable, but at times people don't think the media is accountable enough. Goodness, Fox News, I interviewed the Dominion CEO way before the suit when this was happening
Starting point is 00:30:07 because I was interested in the misinformation portion of it. The text and decision-making, you sort of see it in a new light. You're sort of, oh, my goodness gracious, you're lying. I can't believe it. As soon as a lawsuit comes into play, you're in a different arena. And I think this is a case i wish more people paid attention to because exactly what happened like documents have to be turned over like texts have to be turned over like real it's out of the realm of you seem bad you're not good like kind of media sniping
Starting point is 00:30:38 back and forth and it's now in a court of law where it's like, did you say something untrue and can I sue you for it? It can have a real effect in a way that just kind of general pontificating and like essay writing about misinformation or journalism can have. Like this has been a great deal of exposure, right, for people in that realm. And I think that's a good thing. Do you think it has an effect or it hurts the media even more? Oh. You know, the lows are low, low, low. The lows are low.
Starting point is 00:31:11 But they've always been low. I don't know the answer to that. Right. I don't know the answer to that. Do you think it matters? People have a lot of doubts. I do think it matters. I think it matters if the collective reporting around it and thinking about it is, is very straightforward, right? Like weaponizing this against that company, I don't think makes a lot of sense because the evidence speaks for itself. And I do think,
Starting point is 00:31:35 um, the one thing I hope is that people understand that like kind of cynicism is contagious. that like kind of cynicism is contagious. And as the viewer yourself, I think you have to be kind of, maybe this will make people more aware of how really cynical decisions are made that are designed explicitly to play on your emotions. They're like taking that feeling you have where you're so pissed
Starting point is 00:32:02 and they're like kind of weaponizing it against you. And I think having a better understanding of that kind of thinking and how it works is probably good for all of us. Probably. So it's interesting because you interview regular people, right? And one of the things that's really important is that that's not of concern. Some of this stuff is not of concern to regular people in ways that I think we don't think about nearly enough. to regular people in ways that I think we don't think about nearly enough. I remember Spalding Gray, who had a tragic death. He had a show at the Kennedy Center where he brought three people from the audience and interviewed them off.
Starting point is 00:32:33 Do you remember that? Yeah, and of course Studs Terkel. And this is part of our tradition. And the reason why I'm so obsessed with it is because people bring insights to things that they want everyone else to understand. that need and drive to be understood is universal. And so when you bring people on, they want to be understood. You know, we did this episode of survivors of police brutality, like basically people who had survived violent traffic stops.
Starting point is 00:33:02 And the story was not unarmed black men, the talk, all of these like things we've sort of fallen back on in the news. It was like, here are two people who survived an interaction that could have taken their lives. And here's how they feel every time a new video comes into play. That's just a much more specific story that comes rooted in experience, but in the course of telling it, delivers information to the listener who might not have thought about things from that position before. That's sort of, it's hard. I'm still developing what is an assignment story, but that's the kind of thing I'm looking for. So you're hearing from them themselves and you have to elicit that, right? Yeah, but that's where whatever little superpower I have, that's where it comes into play.
Starting point is 00:33:55 What do you think that is, your superpower? Mine is invisibility. I don't know if you know I can do I think I just know how to make people comfortable and make people feel like themselves. And I do that through a combination of humor and transparency. You know, when we sit down for the assignment interview, I say, hey, listen, this is a conversation. So I want you to ask me questions because I'm sure there are things that the media thinks about your job that aren't right. Or ask each other questions, because usually people don't get to sit down, and they do it. You know what I mean? Like, they totally do it. Or I'll say, you know, I'm going to get things wrong, so when I get it wrong, tell me I'm wrong. It's like breaking some of the little rules of engagement that people think they have to be in with journalists. Right. Which is to sort of like let them say things and then be defensive. Yeah, it's like, no, we're in this together. And it's definitely made for a different style of conversation.
Starting point is 00:34:57 Absolutely, because people do sit back and they're worried. Yeah, yeah, there are times in the show you'll hear, you're like, where did Audie go? And I think in the past in my old job it would be like well you need to come back so we need to have a question by you and in tv I've learned there's a sense of like well we need to cut to you to show you like nodding or whatever and I'm like no why like it's so funny when you say that because I think there is a performative element to it big time so including regular people with tiktok and everything else um people become
Starting point is 00:35:26 performative they do themselves yeah you know and learned very quickly how to do so yeah is that harder because everyone's sort of well the way that i solve for that is length of time yeah right like as soon as people feel like they have to deliver a soundbite to you they start self-editing whereas like we'll do the interview for an hour, an hour and 10, sometimes 90 minutes. And, you know, sometimes the first 15 minutes is I can feel them kind of, yes, ma'am. Or, you know, like they're just sort of bound up or they're nervous or they're doing the nervous laugh or, you know, it takes, or i have to give of myself i have to say i've been through such and such an experience right it feels close to yours can you tell me if i'm right
Starting point is 00:36:11 yeah and usually there's like a 20 minute chunk in the interview where we all get there and like that's what we use right for the show there is a definite performance and also but it's like you have to wear them out yeah and interviews for sure, for sure. And in general. Don't, I don't recommend that. Don't do that. I don't want everyone saying that, like, Adi told me to interview people for two hours. Like, that, don't be abusive. But understand that, like, you're trying to coax someone
Starting point is 00:36:37 out of a space where they feel like they're trying to make you like them. Here's an interesting thing in the news right now, because the idea of what people hear and what content you like them. Here's an interesting thing in the news right now, because the idea of what people hear and what content you should provide. The New York Times, of course, is at the center of this, a lot of heat about the Just Asking Questions coverage about trans people, obviously,
Starting point is 00:36:56 because they need to write about it every day. The Times News Guild implied that the coverage itself was contributing to a hostile workplace environment. What do you make of that? Can editorial content constitute a hostile workplace environment. What do you make of that? What can editorial content constitute a hostile workplace environment? When you think about that, what's happening there? And then their indignancy over the fact that people have feelings. Yeah, I mean, that's probably generational, right? I mean, certainly, like, as a young black woman, I went through many newsrooms where nobody was like, well, does this seem like we should be
Starting point is 00:37:24 talking about it in such a callous and disinterested way? You know what I mean? Like all kinds of news stories. And I took it for granted. So I think I appreciate the questions. You swallowed your rage, right? Well, yeah, probably. Probably. But I also then became super determined to sit in a chair where i could make decisions right fair point like it just became it that was part of the brass ring grabbing right it was like i can't stop until i can be in a position to do this differently right um and i'm still not there yet uh but i think that it is good the questions are raised and I think it's good to be raised from within the newsroom.
Starting point is 00:38:10 I think that the New York Times, like any news organization, should be in a posture of, hey, let's review what we're doing and think about this and see if we need to approach it differently. Like, that's okay too. I think sometimes people, like, dig in, you know, because it's like, well, we don't want to be seen as making the change because we don't want to, like... You can make that part of the dialogue as well,
Starting point is 00:38:33 part of the story. And I think sometimes it's just like we get into a defensive crouch as journalists. Yeah, 100%. You, interestingly, just did an episode on legacy unions, something that's affecting a lot of news organizations. NPR, Vox, iHeart are unionized. Crooked Media and Reveal Workers recently voted to unionize.
Starting point is 00:38:50 How do you see the rise of producers, workers, journalists changing the news business and podcasting in particular? I think it was a necessary corrective move in midst of explosive growth. move in midst of explosive growth. So from the vantage point of being at NPR, we were watching this industry just blow up, right? Like podcasting. And I would go and visit some podcast studio, and it was very Silicon Valley startup culture. It was very like, we've got beanbag chairs, there's going to be pizza later. We do stories about whatever we want. And we work 10 days a week because we just love the mission. And it was kind of like, this doesn't seem sustainable. This doesn't really seem like it's going to work. And NPR has been a union shop forever. So I'm, as I told the story earlier, fully aware of how you can end up in a situation where you are completely taken advantage of because you fundamentally believe in the mission of your work. This is a privilege to
Starting point is 00:39:50 be able to do mission-driven work. But if you take a bunch of nonprofit people and put them in a for-profit situation and use their sense of mission to force them to produce, that's not going to be good. And I don't think it's an accident that all those digital newsrooms ended up unionizing or trying to or struggling. Just as they came of age, that's what was going to happen. Yeah. Now, there's been a lot of layoffs too recently. NPR is laying off 10% of its staff. Everyone's making cuts. Do you worry about the future of digital news, of podcasting? Hmm.
Starting point is 00:40:28 I think part of the problem is I haven't been able to tease apart what's been going on with us in the media and the broader contraction in what you would call the knowledge economy, right? Like tech companies. And I think we're in the knowledge economy as well. Like we're in that space.
Starting point is 00:40:44 Yeah. And so when these changes happen, like, yeah, of course we get hit. It is an interesting moment because a lot of folks thought like, if a billionaire comes and has your news organization, maybe you're safe. Because they're going to be this kind of gentle benefactor.
Starting point is 00:41:01 And yeah, and narrator, they were not. And I think that is really jarring for people i i do think sometimes there's a tiny bit of naivete from people in our industry especially audio and podcasting where they're kind of like um why are they having layoffs we're only a kabillion dollars off from projected targets you know what i mean like why aren't they keeping layoffs we're only a kabillion dollars off from projected targets you know what i mean like why aren't they keeping my podcast we haven't sold any ads for it and it's kind of like this is not like read the room this is not the environment we're in right now we are now we are having the growing pains of any other industry which means the time when they hired you a cool fun producer to make whatever you wanted because they weren't even sure how you
Starting point is 00:41:47 made it is like not like it's over. And now there are all these big companies who don't understand that this is like labor intensive work that doesn't really make money are like, oh, wait, how many shows do we need? What should we make? You know what I mean? Like should a famous person host this would that help like part of this is a growing pains for ourselves as an industry
Starting point is 00:42:11 and i think being aware of the business side of our work is important and i say this as someone who worked in a place that was a non-profit you know what i I mean? Like, I get it. But I don't think it makes a lot of sense to pretend that we are not in this whole new industry, not going to be treated like an industry. Yep, 100%. And I think the heavy money to the well-known people was mathematically. I kept calling them.
Starting point is 00:42:40 That's even done, right, in a way. I was like, this doesn't make any sense. Yeah, of course. I have a business. We're doing rather well,? I used to call. I was like, this doesn't make any sense. Yeah, of course. I have a business. We're doing rather well, but. Yeah, and before I left NPR, I spoke to a lot of podcasting and news companies. And there was a constant kind of like,
Starting point is 00:42:57 well, here's what we're thinking. It would be like the daily. Except audio. Yeah, yeah. And I'd be like, okay, that sounds great. Like how many people would be on the staff? And they're like, I don and i'm like okay that sounds great like how many people would be on the staff and they're like i don't know what do you need like four and i'm just like that show is made with 40 people who work around the clock you know and who have an entire newsroom at their disposal and are connected to there's a real black box element to our work where people don't quite know what it means to make audio.
Starting point is 00:43:30 And that is something that is, I don't think any of us have quite figured out like how to solve for that. Some of us have. Some of us have. Yeah. Yeah. Maybe you can make the daily.
Starting point is 00:43:42 Oh, no. You can make a Kara's version of the daily. Why would I make that? No. There are articles in Times about the podcast industry, the dumb money era is over. Would you agree with that? I didn't like that article. I missed out.
Starting point is 00:43:54 I wish I got on that dumb money train. Right, yeah. I left a little too late for that. Yeah. But sure. I mean. Yeah. I thought that was a wildly broad piece that was not the way I experience it.
Starting point is 00:44:09 Some things work and some things don't. Yes. It's like saying, do restaurants work? That was that article to me. Yeah. Drugstores, are we over? I guess. We clicked.
Starting point is 00:44:22 We clicked. I know. We can't help reading about ourselves. Yeah. So, yeah. You know, We can't help reading about ourselves. Yeah. So, yeah. You know, when you had Spotify in here, though, and speaking of the dumb money that you wanted to get backed up to your house and dumped upon it. I did.
Starting point is 00:44:35 I was like, I have a driveway. Are you? That's done, I think. Yeah. But it was dumb when they did it, honestly. At the time. Right? Like, even at the time, we were all like, what?
Starting point is 00:44:45 You're going to pay who for what? So it was never really sustainable. I met with all of them too, and I'm like, you can't do that. Yeah, well. They're like, but we want to. I'm like, you're stupid. If you give me that money, you're dumb. I think it's not an accident that there are a lot of CEOs,
Starting point is 00:44:58 especially in the tech industry, who have apologized in recent months. You know what I mean? For some of the decisions, There's been some real like, hey, that business plan didn't work out the way I thought it would. You know, you're in a corporate space, but digital news and audio, if you were 20 again and you were leaving UMass, what would you go to at this moment?
Starting point is 00:45:26 Law school, probably. Really? Why? I mean, it's hard. I don't even know how to explain to people a career path, so to speak, right? Especially if you're not a person who's inclined to self-promotion and the performance of self which i am not good at performing myself you actually are but go ahead but this is what it's going to be like when we drink later you know what i mean like there's not a other other version and i'm not good at that even now like the social media aspect of being a knowledge worker,
Starting point is 00:46:06 this goes for people who are like, try writing a book right now and selling that. I mean, there's just this onus on you to market the thing. And we all experience this with the podcasting stuff, right? Like trying to get yourself out there in a way that's like, hey, look at me, give this a try. And I think that that must be pretty discouraging. Now, the flip side is you have a whole generation that grew up with this, right? Like a kid who grew up with YouTube influencers isn't going to be like, I have to market my podcast. What? Like they assume, right? Like they've seen 10 year olds doing that. So maybe for them, it's fine. But the paths into media into media to me seem a little rockier and a little more limited, especially with the closure of so many local news organizations.
Starting point is 00:46:53 I just think that's where you cut your teeth. That's where you understand the business. Yeah, and accountability. Because if you work at a local paper, if you work on a local level, people come up to you and they're like, you wrote this about my neighborhood. You wrote, like you have that dialogue. It's not someone out on the internet somewhere saying something.
Starting point is 00:47:13 You need to have those experiences. You need to build a thick skin. You need to understand how to defend your work and how to make your work defensible. Like you have to, every episode of the assignment, even as a one voice show is very seriously fact-checked. And I am very careful to make it kind of airtight, so to speak, you know, that this is not just someone coming up and like saying random stuff and throwing,
Starting point is 00:47:40 you know, firebombs. It's like this person's speaking from their experience and we've checked everything out. That's really, really important to me. I don't want anyone to ever say that you manipulated the audience in some way. And I think learning accountability, learning all that stuff, like you need that stuff coming up in the business. And I just feel like it's harder and harder to do. So law school. I know. Wow. That's a great disappointment to hear. Look, for the record, like every immigrant kid, you were supposed to go to law school. Okay. That's how it was supposed to work. And to this day, I think my parents were very like, I don't understand. So like, you're going to be talking on the radio? Like, how does this work? You know, like, you're in news.
Starting point is 00:48:25 Like, they didn't understand what I was doing and why. And now they do, you know, which is pretty great. But I don't know. Do you feel that good about the media environment right now? I feel great. Well, why? I just do. We were, like, the most hated. It's's like congress and then we're down here i don't
Starting point is 00:48:48 care what people think of me what do i care do you feel like you would feel that way if you were not famous but i wasn't famous before and i was just as obnoxious trust me that's fair that's fair i think the media is the greatest thing and you can change it anytime. And if you're entrepreneurial, you should, and I don't want to use the term report, report entrepreneur, which I almost hit someone when they said it.
Starting point is 00:49:13 Um, but I do think you have to understand the business. I've always thought about it. Exactly. Um, from when I was very young. And I think if you don't, you're doing yourself a disservice because you're letting other people control
Starting point is 00:49:23 your destiny. Um, and so if you control your destiny, it up to you but i do i do i do meet a lot of you who are in it and not wanting to do the business part of it and i get it you know they want to do their stories they want to do and like i know i think that road gets harder in an environment where it's like it's just more punishing economically. 100%. Okay. As you know, I'm obsessed with death. What would they say about Audie Cornish? Vanguard, besides comma Vanguard.
Starting point is 00:49:54 Yeah. Audie Cornish, pretty funny after all. Yeah. You know what? I think we'll end on that. Thank you. on that. Reportrepreneur. It's just a bad word.
Starting point is 00:50:12 But I think the big theme of that conversation, one of the many themes of that conversation was that to be a media personality, to be a creative, to be a journalist, you have to understand
Starting point is 00:50:20 the business side and you can't just divorce it. Yeah. And in fact, it's clear Audie does get the business side, though at some point she said, I'm And in fact, it's clear Audie does get the business side, though at some point she said, I'm so glad that's above my pay grade figuring that out.
Starting point is 00:50:28 I think she understands. I mean, look, she wandered right into a disaster at CNN Plus, as did many people. She's navigated that. She has navigated it beautifully. But you need to understand where things are going if you want to make the right moves. And sometimes people don't act like,
Starting point is 00:50:43 it's like there's no business like show business. It's a business. So is journalism. It's a business. And, you know, some people think it's shabby to talk about it, but you don't have power unless you understand the economics of it. In my estimation, other people can disagree. I agree with that. Like in producing and filmmaking, I have reps, like everyone has reps, but I like to know the terms of my own deals because I know what's important to me. And I'm glad I have an MBA because if I have to, I can get involved. I think it's really important. It's a difference between getting to do what you want and not. If you have that power of knowledge of the economics and you can do well and you make money for people, you can ask for a lot more and you should. I think she articulated these elements. She talked about being a brand. She described how
Starting point is 00:51:22 the daily is made and she talked about kind of the cozy work environment, that this doesn't seem sustainable, and the naivete around that. So she seemed to really understand the business model as well, Audie did. Yeah. And she's just so, I mean, the crowd loved her. Yeah. And she's, you know, again, such a class act. I don't know how to, I mean, she's excellent. She does amazing work, and she's really nice as she does it. She's just lovely as a person. The crowd did love her. But it was interesting because there has been conversation around like kind of work culture in general. And she was pointing out this idea that work is not going to be as cozy in this economic environment. You got to read the room. Yeah. And you got to
Starting point is 00:52:00 work a lot. I mean, she described a newsroom as being an ER doctor, you know, going from place to place to place, which certainly it can feel like. Which is interesting to hear her articulate and something that kind of deviates from generational conversation around work. Yeah, it's changing. You know, we'll see what happens as there's a contraction now and a lot of layoffs and things like that. It may change. Things change pretty quickly when everything's not all sunshine and flowers. So employees become a lot less powerful. They do. You said you were just as obnoxious before you were famous.
Starting point is 00:52:29 I was. Say, ask my mom, call my mom. I've talked to your mom. I'm aware of her opinion. Same girl. Do you think it helped you become famous? You're famous for many things, not being obnoxious, but unabashed and clear on what you want. Yes, I do.
Starting point is 00:52:43 For me, I've worked it rather well. I've honed it a little bit. I was more snarky. Walt Mossberg, who was my mentor, helped me with that. But I've honed it over time. Now it's a little funnier. Probably at the time it was irritating. We asked the question, if you could go back to your 20s, what would you do?
Starting point is 00:53:00 She said law school. Yeah, she did. That's right. What would you do? I'd travel more. I should have traveled. Yeah, she did. That's right. What would you do? I'd travel more. I should have traveled. I work too quickly. I would have taken some time and not done anything, which is unlike me.
Starting point is 00:53:13 So I might have taken a moment. I think law school is a good idea, actually. No, I never would have went to law school. I think I'll still go to law school. I don't know if I got a fourth degree in me somehow. Thank you. Well, I can hire lawyers. What do you think Audie should do next?
Starting point is 00:53:27 Just what she's doing. She's doing a great job talking to regular people about important issues, and they get lost in this world, and I'm glad she's doing that. All right. Speaking of what to do next, how about reading the credits? Today's show was produced by Naeem Araza, Blake Nishik, Christian Castro-Rossell, and Rafaela Seward. Special thanks to the team at the On Air Fest.
Starting point is 00:53:46 Our engineers are Fernando Arruda and Rick Kwan, and our theme music is by Trackademics. If you're already following the show, you get your very own podcast. If not, it's a beanbag chair and a 10-day work week for you. Go wherever you listen to podcasts, search for On with Kara Swisher, and hit
Starting point is 00:54:01 follow. Thanks for listening to On with Kara Swisher from New York Magazine, the Vox Media Podcast Network, and us. We'll be back on Monday with more.

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