Passion Struck with John R. Miles - Ivo Brughmans on How to Navigate the Paradoxes of Leadership EP 358
Episode Date: October 12, 2023On episode 358 of Passion Struck, John R. Miles welcomes Ivo Brughmans, a renowned philosopher, management consultant, and author of "Paradoxical Leadership." Brughmans shares his insights on how lead...ers can navigate opposing approaches and conflicting viewpoints by embracing contradictions and tensions. He provides practical guidance and principles for applying paradoxical thinking in personal and professional contexts, from strategy development to talent management. Want to learn the 12 philosophies that the most successful people use to create a limitless life? Pre-order John R. Miles’s new book, Passion Struck, which will be released on February 6, 2024. Full show notes and resources can be found here: https://passionstruck.com/ivo-brughmans-navigate-paradoxes-of-leadership/ Ivo Brughmans on How to Make Complexity an Advantage Through Both-And Thinking Both-and thinking is a crucial mechanism for driving systems change and fostering alignment among diverse cultures and perspectives. This approach recognizes the importance of understanding the concerns of all parties involved and finding common ground, particularly in the face of complex challenges that span various societal areas and global viewpoints. By incorporating multiple perspectives, both/and thinking enables a comprehensive and holistic approach to problem-solving. Check Out The Improveit Podcast With Host Erin Diehl: CLICK HERE. Join Erin every Wednesday as she speaks with personal and professional development gurus about the things that make this life pesky and beautiful! Check this week’s episode called ‘Overwhelm to Overflow: Conquer Burnout for a Balanced Life’ with Corporate Burnout Strategist Dr. Raushannah “RJ” Verwayne. Sponsors Brought to you by OneSkin. Get 15% your order using code Passionstruck at https://www.oneskin.co/#oneskinpod. Brought to you by Indeed: Claim your SEVENTY-FIVE DOLLAR CREDIT now at Indeed dot com slash PASSIONSTRUCK. Brought to you by Lifeforce: Join me and thousands of others who have transformed their lives through Lifeforce's proactive and personalized approach to healthcare. Visit MyLifeforce.com today to start your membership and receive an exclusive $200 off. Brought to you by Hello Fresh. Use code passion 50 to get 50% off plus free shipping! --► For information about advertisers and promo codes, go to: https://passionstruck.com/deals/ Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter or Instagram handle so we can thank you personally! How Connect with John on Twitter at @John_RMiles and on Instagram at @john_R_Miles. Prefer to watch this episode: https://youtu.be/hLmO0AIy3yM Subscribe to our main YouTube Channel Here: https://www.youtube.com/c/JohnRMiles Subscribe to our YouTube Clips Channel: https://www.youtube.com/@passionstruckclips Want to find your purpose in life? I provide my six simple steps to achieving it - passionstruck.com/5-simple-steps-to-find-your-passion-in-life/ Want to hear my best interviews from 2022? Check out episode 233 on intentional greatness and episode 234 on intentional behavior change. Learn more about John: https://johnrmiles.com/
Transcript
Discussion (0)
coming up next on PassionStrock.
People might think, oh paradox,
a leadership that is very difficult
because we always need to find the perfect balance
in the middle.
Know that it's absolutely not true.
In fact, it is, you can go black, you go white,
you can go gray, you can go everything in the middle,
but you need to make a conscious choice.
Welcome to PassionStrock.
Hi, I'm your host, John Armiles.
And on the show, we decipher the secrets, tips,
and guidance of the world's most inspiring people
and turn their wisdom into practical advice for you
and those around you.
Our mission is to help you unlock the power of intentionality
so that you can become the best version of yourself.
If you're new to the show, I offer advice and answer listener questions on Fridays.
We have long-form interviews the rest of the week with guest-ranging from astronauts to authors,
CEOs, creators, innovators, scientists, military leaders, visionaries, and athletes.
Now, let's go out there and become Passion Struck.
Hello everyone and welcome back to episode 358 of Passion Struck.
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Martina's has embarked on a mission to make running a sport for everyone, which is
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We and our guests love to hear your feedback.
Now let's talk about today's episode in our fast-paced world, leaders, managers, and
professionals, often find themselves caught in the crossfire of opposing approaches and
conflicting viewpoints.
The pressure to choose one side or the other can lead to tension and divisiveness, but
fear not because Evo Brugman's here to show us a different path.
Evo is a renowned philosopher, management consultant, an author of the groundbreaking book,
Paradoxical Leadership. Through his practical methodology and extensive toolkit,
Evo unveils the power of Paradoxical Leadership, and in today's episode,
we'll explore how to transform divisive dilemmas into creative solutions,
and paralyzing polarization into constructive dialogue.
Evo will share fundamental principles of a paradoxical perspective
and guide us how to apply them personally, professionally,
and within our teams and organizations,
from strategy development to talent management,
from innovation to cultural transformation.
Evo's approach brings a fresh perspective
to a wide range of organizational and management challenges.
By embracing contradictions and tensions,
we can harness the power of both and thinking
to navigate complexity and foster inclusive growth, not only is Evo a thought leader in consultant,
but he also shares his wisdom as a lecturer at renowned leadership academies and management
schools around the world.
His expertise has touched the lives of countless individuals empowering them, the lead with
integrity and navigate the complexities of the modern business landscape.
Get ready to expand your thinking and challenge the status quo
as we delve into the world of paradoxical leadership.
Thank you for choosing PassionStruck
and choosing me to be your host and guide
on your journey to creating intentional life now.
Let that journey begin. I am so excited today to welcome Evo Bergman's to Passion Struck, welcome Evo.
Thank you very much.
Thank you for having me.
Well, today I'm going to put it up here.
We're going to be discussing this great book,
Herodoxyl Leadership,
and congratulations on its release.
I know that this is an update to a book
that you had originally written in Dutch,
but I'm glad that you have created one in English as well,
because it is such an amazing
read. Thank you very much. Yes, yes, it is. Let's say the first Dutch version was in 2016, but
well, it developed and it got all the experience of all these years. Yes, so you had many more years
to make it even better, which is great. Well, in your work, one of the things you often discuss
years to make it even better, which is great. Well, in your work, one of the things you often discuss is the concept of opposing polls.
And I wanted to ask you, how are polarities the lifeblood of adaptive systems?
Well, every adaptive system is, either it is an ecosystem or is it an organization or
society or yourself, we have these opposing forces to adapt to the ever changing environment.
And for example, we as person as we need to be active and to rest, and this is normal,
a kind of very fluent process because they are self-correcting mechanisms, in fact.
And you don't have to do a lot about it.
impact and you don't have to do a lot about it. But what the issue is often that is that we try to
box these different polarities and to separate them so that the natural feedback mechanisms don't work anymore. For example, in an organization if you see this flip-flopping, this pendulum movement from one side to the other, because then we choose
for one strategy, let's say, to centralize. And then we go too much in one pole, and we have to
correct in the other sense. So we have to go extremely to the other side to counterbalance,
and then we do density centralize. And it's the same if we put these polarities
of the different poles in different departments
of different units because they have their own focus.
And they stop talking to each other.
And that's also one of the reasons why polarization arises
because there is no normal feedback mechanism
between the in and the yang in the system.
So in fact, this whole idea of paradoxical leadership
is also to reconnect these polls
who we have separated so that they can work together
and be a driving force instead of something
that is splitting is divisive in one sense or another.
I also wanted you to perhaps discuss this
in a personal context, and in the book,
you bring up Esther Pearl's book,
Meeting and Captivity, where she explores
the secret to happy long-term relationships.
How do polarities in our inner world
drive our behaviors and long-term success
of things like our relationships.
Yeah, because for example, and it's interesting the example of Esther Perel, because she said,
well, we identify good relationship with being very close to each other, to very loving,
etc. That's one side of it. But it's interesting that there's another side and that is the more risky side, the
adventurous side and the manipulative side. And I think she wrote somewhere that she said, well,
what we protest for, while we demonstrate for in the during the day, we appreciate during the
night, let's say, because we need both aspects. And as Esther gave the example, she asked for clients, when do you see your partner,
well, why you appreciate your partner most, well, while he's absent? And because there is a distance,
and this aspect of closeness and distance is very important to have a sustainable long-term
relationship, and that is one of the examples. But also in ourself, you're never one side or the other.
You're an introvert, but you also have an extrovert.
You don't have it maybe in a 50-50 balance,
maybe you're 80% extrovert and 20% introvert,
or even 95% extrovert and 5% introvert,
but you're never 100 nil.
Because if you're 100 nil, you're only extrovert,
you're giving all your way, your energy.
If you're all introvert, you're collapsing
because you're totally back to yourself.
In fact, it is knowing that it is a continuum
and that you need these both forces to drive
and to adapt, in fact.
But we have the tendency to narrow them down to binary choices.
Many of the personality tests are also are you expert, introvert, and it's interesting
if you see if you do the Myers-Briggs test type indicator, the MBDI or a ENTJ or whatever
however, but this one aspect that is a binary interpretation of something what is scaled from one to hundred and if you're
49 on the scale you're an introvert if you're 51 you are next to the work. Well, that's a strange binary interpretation of something that is quite
fluid and well and that we need in fact both to be successful and to be happy and that's
both to be successful and to be happy and that's the best thing to do with that. Well, one of the things I've found in my own personal career is that we tend to
spend a lot of times on the very distant sides of the polls and we end up
practicing something called either or thinking and for the listener I was
hoping you could explain this concept of either or thinking
and why it's grossly inadequate.
Yeah, well, let me also say why it is attractive
because it gives you a very clear identity, yeah?
That is well, I'm, let's say,
I have a blue management style,
a yellow management style or whatever style you have.
Then you are quite predictable.
People know what you are about, so that
creates a lot of stability, but it also can very much narrow yourself to just one side of yourself.
So either or thinking creates, you make a choice, and if you're making your CV or your LinkedIn
profile, you want to be precise, because we're also rewarded for being very precise,
a marketing, you need to be, yeah, what are you about in one elevator pitch, just say your identity
because then we know, and that can be helpful, that can be helpful as it creates clarity. However,
it is also very detrimental because we have all these other aspects of ourselves
that we put aside and that's fine that we do that in our spare time. But anyway, we need
this balance for our success, but also for our well-being. But it is very, and then we see,
for example, that the system always self-corrects, but it can be with a big bang or it can be very fluently.
If I, for example, I listen well to my body, then I'm getting tired, I'm going to sleep. That's the normal flow.
But if I say, well, no, I need to finish this, etc. And then I work part of the night. Then I have to, the day after or two days after,
I will be very tired.
I have my rebounds from that.
The system always itself correct.
But therefore it's also very important to listen to the signals in yourself,
but also signals in organizations,
signals that are.
People can sense this. also signals in organizations, signals that are,
people can sense this, people can sense this
that you're going a little bit too much in one direction
and that there needs to be a correction on the other side.
And it's better to implement that correction yourself
then that the system correct itself
and you're, let's say, more victim of the system
than you control it in some way.
One of the things you describe in the book
is the concept of the polarity wheel.
And I wish it was something that we could show
a listener because I think it does a great example
of some of the things you were discussing about.
But I was hoping you might be able to explain to them
what it is and how you might utilize it.
That's an interesting one.
We, in fact, to deal with polarities, I propose in the book,
basically three steps.
One of this is naming these polarities because the polarities are under the surface.
They are not very tangible.
We often see dilemmas, but we don't see the polarities that are beneath it.
Secondly, as a value in these both sides,
and because they have both value and third,
and then comes the polarity wheel in,
you can combine them in different ways.
Let's say that hard work and play, for example.
These are two aspects of yourself,
and you value them.
You can say, well, I think they're equally important.
Okay, how are you going to combine them?
And we all, if we think about bringing together opposite,
we all always thinking either of a compromise,
something in between, or a beautiful synthesis
where everything comes in a kind of Yin,ang way together. But there are much more options
to do that. You can say, well, hard work and play, let's say 95% of the time I'm working hard,
I'm a consultant and 5% of the time I'm playing hard and then in my work as a consultant we had
all, yeah, it's mostly working but then you can have a football, what is it, football machine that you can just,
now first bar, yeah, first bar,
exactly that you just can unload your energy and then go back to work again.
So that is, let's say the other ball is not equally important,
it's exhaust valve, you just have to release some energy because otherwise it's
not sustainable to be just in one poll.
You can have both goals together in equal way, for example, you say, well, at work, I'm very disciplined, but in my spare time, I'm a creative artist and I do that or I'm a dancer and I do that in parallel. There's also a way to combine them, or you can do that situationally,
in some situations you go very disciplined,
and in other ways you go with the flow.
So there are different ways to combine them.
And it's interesting, and one of the ways is also to say,
compromise, let's have a little bit of both.
Advantage is yet, well, they're connected.
You're not working so hard, but you also
work in a quiet, relaxing playful way, okay. But the disadvantage is that you don't, well, the
risk is that you don't do both, because you're stuck somewhere in the middle, you're failing on both
sides. So it's interesting to explore other ways to combine them. And in my, in the polarity wheel level 6 and 7 because there's 7 levels,
I, we cannot visualize it here, is for example creative combinations, how interesting is that,
for example, I don't know if it's still the case, but Google used to pay their staff per five days a
week, but four days a week they work on a
disciplined way on the project of the business. In this one day a week they
can freely experiment on the infrastructure of the company. The only thing that
they have to do is that they share their results with their colleagues.
The innovative spin of it this one day is greater than of the four days they
work in a disciplined way. So it's, let's say, both polls are closely together.
You get the discipline to work and you get play
and you get the best of both things
because the interaction is the sharing of this,
let's say, this prototype is developed.
And I think it's a very fundamental point
because people might think, oh paradox,
leadership that is very difficult because we always need to find the perfect balance
in the middle.
Know that it's absolutely not true.
In fact, it is, you can go black, you go white, you can go gray, you can go everything
in the middle, but you need to make a conscience choice.
And in the polarity, will you have seven choices to make to measure these both goals?
And any possible way to combine them have advantages, but also disadvantages.
It is really being able and being conscience to choose whatever is needed in a specific
situation. Let's say that you're a very traditional company,
and you want to innovate, then you don't step immediately
to a kind of synthesis between everything
is innovative and innovation is the livelihood of the organization.
Then maybe you start with being a traditional firm
and having something a small laboratory setting
besides your primary process where you can experiment and then you get maybe a first step
that you can take. So you don't have to go to a kind of integrated synthesis all of the time.
It has advantages and disadvantages.
I think a good example of that is better up. Within that company, they have something called
better up labs.
And there's a subset of the company
that works within better up labs,
but they also have PhDs that are throughout the whole company
that can come into the lab or come out of it
based on what type of specific need or research
that they're trying to undertake.
So that might be an example of doing that.
Yeah, it's both integrated, let's say,
in your core business.
And it's also kind of laboratory setting besides,
it's in fact, both, and that's a big strength.
Another interesting thing that you had in the book
about polarities is something called
the constellation exercise where it teaches you how you can explore what your own polarities
are.
And you talk about that?
Yeah, that's a very powerful exercise.
In fact, I do it in every workshop I have.
And it gives such an insight. A higher early piece like this hate German,
an insight of people how to experience their own polarity.
So it's a very simple exercise.
In fact, you ask people to choose a polarity
that is predominant in their life.
For example, between working in a structured way
and being very creative.
Being, let's say, a harmony seeker or let's say,
conflict seeker is a daughter of work,
but having that clear boundaries.
Then they write it on two pieces of paper,
on each paper, one polarity.
Then they lay it on the ground.
It's an exercise they do it in pairs.
One is the coach, and one is the coachy,
and then they change roles afterwards.
And then the coachy explore four positions,
that is, he or she is going to stand,
just stand on this paper with, let's say, structure on it,
and they feel in a sense what it is doing with them,
and they can have examples of their life, but also they feel something
and you often see that in the body language of people who are standing there say,
oh yes, yeah, this is feel good, or their mouth say something different than their body say,
they say, well, I'm very, I'm feeling very good, I'm very comfortable here. So it is, and the body
saying a completely different story than what they say.
But it's very interesting because the coach gives feedback and then explore the extreme of that
pole. You go really to the you take it to the extreme and what does that do to you? If you say,
well, go to structure, well, then it is a hyper structure. You cannot move anymore. And people
have this physical feeling what they do, that
it does something with them. And then they go to the other pole, they explore the pole that
they're maybe less familiar with. They also see what is the strength, what is the limitation,
also they exaggerate that. So they can see where is the cutoff point, where is the limit,
where something that might be a strength becomes liability. And then the third position is that they have explored both poles that is somewhere
where in the middle between this and on this continuum between those poles,
are you stand? What is your natural default setting? Where is your natural position?
And they can stand there. What does that mean for your daily job? What do you need to move a step to the left or to the right?
Then the third step is then they step outside this line between the two poles.
And they, let's say, not from looking at them from a distance.
They look at it from a distance, but they're also connected to both poles.
And often there arises a new way of
bringing them together that is more than just, let's say, a compromise in the line somewhere in between.
It's very, they do it 15 minutes, very simple. I've done it with mayors, to police officers, to army generals.
And it's such a powerful tool because in 15 minutes,
they have a profound exchange about the polarity.
And they often recognize that they're struggling
with the same polarity.
Maybe in other words, and traditional polarities
that come up are giving autonomy and controlling or structuring and improvising,
taking care of others and having your own boundaries. These are these typical things.
What I often do when I work in company is that after this exercise has been done,
I ask people just to name the polarities where they have worked with.
And often, if you look at them, there are often two or three
underlying polarities that also define the polarities
of the organization, because the organization attracts also
the people with the same polarities
or people have incorporated the organizational polarities.
It's very interesting.
So it's a very short term.
It's described because it's described also visually in the book.
But sensing it, it is so much stronger than just talking about it. And sometimes people have a resistance and we have to stand on a piece of paper when it's this for kind of idiot exercise. But then when they do it, it's say, well, well,
I never ever thought that I would feel something. And that gives
the eye opening and the inside.
Well, it sounds even like something that some of our world
leaders should do together in an exercise to help them see
the different sides of polarity that they're all on.
to help them see the different sides of polarity that they're all on. Luckily, by the way, you can also do it collectively,
if you do a collective polarity in a management team
where they all struggle with.
It's interesting to see how people position on that line,
maybe the financial control is on the left
because they say, well, we need some structure
and all the creative people on the right
and there is nothing in between.
Very interesting also to see, yeah, because it's systemic,
sometimes people stand on one side of the curve
because all the others stand on the other side,
because it's not a, let's say, that's their preferred style,
because they want to balance the whole
and therefore they take
another position that is not their natural position, but to counterbalance all the others.
One thing I picked up in the book is that you have been a fan of paradoxes and have studied them
your whole life. What led to your interest in them? Well, I live in Antwerp in Belgium and let's say 30 miles above
Brussels and 100 miles below Amsterdam. And my mother was
Dutch and my father was Belgian. And while they speak the same
language in theory, but anyway, it took completely different
cultures. Interesting also to be from a family
who is bicultural. So you learn to talk two languages, in fact, two languages in the broad sense
with values. So for me, it's easy to work in the Netherlands and to work in Belgium. For some
people in Belgium, it's impossible to work in the Netherlands because it's a complete different culture. So that is one aspect that is of course linked to my upbringing,
but also the aspect that I realized that I have so many contradictory aspects in myself.
And when I was an adolescent, I was one day, I was a punk rocker, the other day I was a hippie. In the third day I walked with a dandy suit on.
So the question is, who am I, in fact, that?
So it's an identity question.
And later in my life, I discovered that it is just,
that it's really an advantage to have this different aspects
of yourself that you can be very conceptual,
but very practical, and that you can switch depending on the situation.
And if I do, for example, one talked about the personality test, if I do one personality test, I'm an extreme introvert.
If I do another, I'm an extreme extrovert.
And both true.
So the interesting as for the philosophy, the question of identity is a very interesting one that is very strong link to that.
But anyway, I left this fascination about paradoxes. I left it for, let's say, 20 years. It was something under the surface. But let's say 10 years ago, more than 10 years ago, 15 years ago, I restarted thinking about this paradox because I,
so what one trigger was I was traveling frequently for my work with, with, with airplanes, and I was just asking myself the question, how can we live in a very sustainable way. And often, well, then you come to a kind of polarity
between, well, anyway, you want to economically grow
and to see everything in the world on one side,
but on the other hand, what you want to limit your decrease
in your footprint.
It's a kind of dilemma, one or the other.
And maybe you can be something in between saying,
oh, I ate less meat or I'm
less traveling by airplane. But yeah, that's compromised. So my question there was also both and
can we grow on limitless without limits and also diminish our footprint at the same time and that
it was in 2008-09. There was the time of second life
at the predecessor of the Metaverse.
And maybe I said, oh, well, we can grow in the virtual world,
not knowing that all these server parks,
they enormous amount of energy.
Or we can grow in our imagination.
So then I started thinking about,
all right, is there both, and is there both impossibilities?
And of course, I was 25 years,
I worked as a consultant in a
international management consultancy.
And I often saw organization flip flop from one side of the
other, from central to the central and back again.
And it was to be cynical, it's a good business model for
a consultant because every time they have to switch, they
meet your help.
But the question is, is this a sustainable way of changing?
So many factors, and I think, and what does this really feel, because this is really my mission to bring that together.
At some point, that out that might use your name, my name is Bruchman, Bridgeman in English. If someone said to me, well, then your name is very well chosen
because Bridgeman is really bridging these polarities,
in fact.
And I see this my core mission.
And therefore, yeah, I spend all my energy to do that.
For my first book, I was working in a consult,
say I took two sabbaticals, one of
nine months, one of six months, because they really believed in it. But after one year I wrote this
beautiful book, it was after one year, it was discounted and it was no one wanted to buy it,
and that was exactly ten years ago. But then because I really believed that it will make
it will better and it will make people happier and also
organization better than I wrote my second book and well that is the predecessor of the one
that I published last month and that became a huge success. Timing is also important because
in 2013 when my first book was published. Yeah, the straightforward either or thinking was very
dominant. And now we face things in this very volatile world or yeah paradoxes if you go one side,
you flip to the other. So every one of the big challenges of today if it's climate or migration,
et cetera, I have these two sides. So people are more and more looking for other ways of doing that.
two sides. So people are more and more looking for other ways of doing that.
Well, I thought an interesting way to maybe simplify people getting this concept would be talk about vinyl records and how are vinyl records an example of both and thinking.
Yeah, it's very interesting. I don't know how it is in the States, but in Europe, records are very hip also, and especially
with youngsters who are not raised with this ancient technology of turntable and an LP record.
But now, small shops are booming, youngsters are really looking for old material, but also new material, because you're not trendy as a band
if you don't release also on vinyl.
It's very interesting because these youngsters
are they have everything at their disposition,
dreaming, so why would they choose
for an old-fashioned technology
and why is it so attractive to do?
And that's interesting, the polarity, because
the more things get virtual, that you cannot touch it, the more people like to have something material
in their hands. The cover has a beautiful artwork, even the record has a, you can sense it. And the more things get, let's say, just without any effort,
it's important to have kind of ritual,
to have this record on your turntable,
to take the time for it.
The more things are going fast, the more people have the need
to slow down.
And that's very interesting because that means
that every movement bears in itself its counter movement and that development is not never in a straight line but always in a in two sides. a futureologist, someone who was trained 20 years ago,
or 10 years ago, and they would say,
well, how would future look like?
They say, well, we would all be connected
with a chip in our head to Spotify or something like that.
Probably that will also be true,
but also the contrary will be true.
And also when there is no rational reason,
because if you rationalize it, well, having all these vinyl records, you need space to store them, they are vulnerable for all kind of scratches.
And if you sit down, then you have to stand up again to put on the B side. So it's rationally you cannot understand it, but
emotionally it works like that. So it is a beautiful example of kind of self-correcting mechanism.
The more things go innovative and touchable, about intangible, the more, in fact, the other side
becomes important. There you've got all the final records, but you also you've got cassette tapes maybe,
and you've got vintage, vintage is also very,
so it's also action reaction in that sense.
And it's also interesting to know if you turn it around,
and for example, as a manager or a director, if you want to change something
in your organization, if you want to move in one direction, you also have to make to give
space or to stimulate the other contradictory movement. So if you want to have, let's say, more digital, you also need to invest more in personal relationship with customers.
Here in the Netherlands, there is a supermarket chain who has where you can scan your products, but you also have where you can have a small talk with with your with the employee who, like you did in a shop 30 years ago.
So in fact, organizations feel that they have to work
on both sides.
The more you don't stimulate change in fact
by overwhelming people with all kinds of changes.
No, in fact, also you need to create some stability
because if you're overload people with changes,
people will go into a resistance
while you create some safety and some stability,
people dare to take a step in the unknown.
Very paradoxical measures of,
often that you have to take instead of
they are going in a straight line from A to B.
Yeah, we have a German owned supermarket here that is really blown up over the past decade and
that's Aldi. And in Aldi now, at least the ones I'm in locally, they have replaced all their cash
years with self-checkouts. They still have one lane that is for people to inquire with the
store associate. So you can still have that experience, but everything else now is self-checkout
or self-scan in the way they're doing it. So similar philosophy. And I have to say,
personally, I love records. I must have 300 of them because there's just something tangible about
holding that record, being able to look at the artist.
And I loved it when they would put the lyrics on it because they were in bigger prints,
you could actually read them.
And it just made you feel more connected to the band.
And there is something just different about hearing the subtle crackles and the just different
distortions that made, especially when you go back and you listen to albums
from the 70s or 80s, it's what you remember growing up
hearing.
Like you said, my daughter is now just as big a fan as I am
and it's amazing how the younger generations are listening
to some of the bands that we were growing up.
In fact, she and I are going to a cure concert coming up in a
few weeks and I think she is more excited even more than I am to go. And I've liked them for 30 years.
They were my favorite too, but they still exist. Yeah, fantastic. Yeah, yeah.
It's fantastic, but it gives a link to your between generations.
They love it in one way or another.
Because in fact, I can think all about digital applications, etc.
But like you said, that creates connection with the artist,
but also connection with your daughter.
It's a whole ritual, in fact.
And we see also in our society that we have grown too much to, well, an enormous
amount of choices that people can make, so that it's incredible. So also people need the
limitation of a record is that you, well, you have to listen it all, because it's built up in a certain way, you can. So,
it's interesting, and people sense this that this is needed, that it is a basic human need to do.
Well, before we got in this discussion of vinyl records, which I think was a good one for a
listener to understand using that simple context to understand this much bigger paradigm shift that we're
talking about here. But before that, you were talking about some of the larger societal
issues that we're plagued with right now, things like climate change, polarity, conflict.
How do we use both and thinking to solve these complex challenges. And why is it a more suitable way to approach them?
Because the aspect of polarity is that we need,
that these both sides are interconnected.
You cannot do one side without the other.
The paradigm of just simply solving issues
has to be replaced by a paradigm that is, well, we can solve them,
but anyway, we can try to navigate them. And just, for example, what we saw in the COVID
crisis is, okay, there is a pandemic. Let's do a lockdown. It's a very straightforward
thinking. Well, here in Europe there was a lockdown
over the place. But the aspect of the lockdown has more negative aspect consequences than you could preconceived before her because then it is not only about physical health, it is about
physical health and mental health. We now see the negative effects of certainly with young people on
the psychological well-being. We saw also that lockdown and and in breaking the connection
has also impact on, for example, the social cohesion that we have. People are more to themselves than they were before the lockdown, for example,
what, certainly here. So in fact, if you just approach and then you say, pandemic that
is something simpler, because you've got a virus that you have to destroy the virus.
But anyway, there are polarities at work in that sense. Climate, well, it is working both maybe on,
then you see also how we invest in technological solutions.
That is one side and you have the belief in, well,
technology solve everything.
Anyway, there is a lot of side also that we have to change our behavioral patterns.
We have to work both on, let's say,
mindset, but also on structural things.
These issues are too big and too complex. It's more powerful, more workable to look what are the key polarities that are driving them.
And then, let's say, balancing them because it's not shifting from one side or the other but it's saying
what is the right mix that we need at this moment? What is so we need to be a little bit more to the left
a little bit more to the right? It is not all about let's say physical health, it is not all about
mental health, it is okay, how are we, what is the balance at this moment in time?
We want to make a little bit more to the left, more to the right.
But that is the discussion that we need also on a societal level.
And that is not something that we only need to do as politicians talk to each other.
Because if politicians talk to each other, it's often a very polarized discussion between pro and contra.
It's interesting to have this dialogue,
I describe also in the concept of the paradoxical dialogue
at a broader, very level.
What is for us the balance between, let's say,
sustainability and economic growth, for example, that's a fundamental discussion and it is not either
or but it's it's a both the both end question I'm very fast that triggers me that is this dialogue
you can start with this both end question I call it the paradoxical challenge. How can we improve
the quality of our lives on on one hand or improve our economic
well-being on the other side, improving our relationship with the planet?
How can we do that?
And that is, I think, it's more important to raise the question than just formulating
the answer.
And I think I very much believe also in society that way we have to improve this collective
dialogue on putting it on another level than just now have all kind of arguments to convince the other because that doesn't work.
Then you get endless discussions that are not fruitful.
For example, also in organizations you got unfruitful discussions in say, if you have a change program, they say, some say, well, first we need to change the structure
and then the cultural follow, now the other said, now we're first we have to
change the mindset and then the structural follow. And you're going to end this discussion on that.
But anyway, we need to have both. And the question is how can we change mindset and also implement it in systems
and structures so that it is sustained. So it's asking another question and I think that is
incredibly important. Well, at a time that we need systems change across so many different
societal areas, both hand-thinking is an extremely important mechanism
to help people, especially when these systems changes
involve so many different cultures,
so many different worldwide perspectives
to get better aligned by understanding all parties,
concerns, and uniting on a common front where you take the perspectives,
and you use them to drive a unilateral way to solve the issue.
So I think it's going to be extremely important going forward.
And on that note, I wanted to ask a few questions on how you put this paradoxal leadership into action. The first thing I would want to ask is,
in what ways do paradoxical leaders embrace
co-creations and new forms of cooperation and partnerships?
I think this is a crucial point that our view,
how broad and how inclusive it may be is always partial. And therefore it is crucial also to include all
these perspectives and to bring that together in a good dialogue because it is in fact that is a
driving force forward. Maybe I gave you the example earlier of the I was talking to this
private equity firm and they have many startups in the portfolio and they say,
well, if we listen to your story, the startups to it, who are the best performing are the ones with
a very creative chief executive, a very strict CFO. And if they can see their position also because
also when they believe passionately about it, when they see it as a partial position and they can go to a higher ground and to see the overall picture while to value the other sides, as expected to see it as complimentary to them and to see how you can be used in a greater purpose, then you get an enormous drive for such an organization and for any endeavor. If they stuck in their own
position, then you get to diversity, but anyway, you got polarization and they move away from
each other, they won't talk to each other, etc. So partnerships are crucial to have different
perspectives that are really complementary, but also a challenge because it's very important to live with each other your common goal and to also see your position as a partial position and not an often arises is that one of the partners positions itself as the dominant one and the other that is well they are allowed to do something but anyway it requires also that you have the conversation on an equal level and not
only by words but really by deeds. So partnerships is absolutely the future but it is a challenging
thing. Then you really need to know what are if your partner has a certain position, what is
lying below it? What are their deeper values,
deeper drivers, also the things that they don't say by themselves, but asking the question
and getting deeper in the iceberg is very important to really understand the other.
I think that's a great lead in then to the next question, which is we were talking about
climate change and the need for systems change, which is we were talking about climate change and the need
for systems change, which is going to require leaders to emphasize sustainability.
How could a paradoxical leader emphasize the sustainability and integrate business and
social goals around sustainability together?
I think the aspect of integrating, because you get the different models of people,
profit, planet, that you integrated and it you have both your profit goals and your sustainability goals.
It is often interesting to the aspect of finding them equally important. It's still a challenge
because when it comes down to making choices, it's often grow the profitability first and okay, we have to do something on
sustainability. It's been also kind of cynical exercise in that sense.
So it requires that leaders also put the money where their mouth is in that sense.
And you need to have both also when you, anyway, with the challenges we have today, but also very basically,
your clients will immediately feel or see if you're really genuine about it, or is it just
the kind of window dressing. And also, when we're talking also about new generations,
millennials coming up, etc. These are people who have different values in
that sense. And I'm still a grown in an age where I have to perform to work and to perform, etc.
But people who are now in their 20s, etc., they have different values. They want also
well-being is as important as having a new challenge and working in contributing to society is also
evenly important as making a career. In fact, just to practically survive, in fact,
organizations, it is not a luxury to really organizations need to embrace both.
Okay, and then, I wanted to break this down on a personal level as well. We are often
confronted with a dilemma in our personal lives, or we encounter a polarized situation.
How can we reframe the questions that are facing us from limiting choices to unexpected is unexpected possibilities by using both hand thinking and our personal lives.
We often face the dilemma, that is, forced choice, but that can be in myself.
Am I going to be a successful businessman or going to help the environment, that can be
a choice, or it can be, let's say, a polarized situation between two parties who want something different.
It's interesting because these are just manifestations
of deeper needs and values.
So for example, your discussion with a colleague
on a specific approach, you can have the discussion
on the content side, but often if someone is not willing
to cooperate or is avoiding you, etc., there is something
deeper beneath the surface.
And it's interesting to know what are the underlying values and what are the underlying
needs and these.
And often it is not really about the content.
It is really about some basic drivers of being feeling recognized,
feeling to, well, the need to succeed,
the need to be heard of.
And often these are disguised because we talk about the
fountain and not really about what is really below it.
So it starts also with being curious and to,
well, be curious to the other, asking the questions,
listening well, don't project what we think
the other may find important, but really listen.
And also listen between the lines,
because what people don't say is even more important
than what they say.
To yourself, it means that you need to be very honest in self-reflection.
If I say, okay, I want to save the world, I'm going to do this demonstration for a better world.
It's interesting to say, okay, these are disconnected with some values of myself, okay, I want to
be environmentally important for me, but also there are very personal drivers there.
Maybe my friends are there, or I want to be seen as someone who is very socially responsible.
And also, there's nothing wrong with these drivers, but anyway, recognizing them for what reason you're really doing this is quite important to be very honest to yourself.
And we don't do that often. We see only let's say the nice words, but anyway the deep drivers below.
We don't want to see, but that self reflection is crucial, I think, to also to really work on a better world, Because otherwise we keep projecting all the bad things to
other people and don't see it with ourselves. Because other people are greedy, other people want to
have power on the other people, want to be visible, I'm pure, etc. Also recognize that with yourself.
If you, there is important lays in the book about recognizing your own shadow side, the size that you don't want to see.
If you can do that, you can also better empathize with others.
If you say, well, really people who judge others, or are judgmental, I really hate them.
But then you're doing exactly the same. That's your blind spot. But anyway, if to recognize that
everyone is judgmental even yourself, then you're on the same level of the other person and then you
can connect and to empathize. Great. And, Evo, my last question for you would be, I know you do
coaching and consulting work in addition to the book. where is the best place that if a listener is interested
in learning more about you and working to help them
perfect their paradoxical leadership that they can go to?
In the first step, maybe my website,
and that is paradoxicalifanleadership.com.
There, you've got also the links to videos and probably also to this podcast,
some articles, and the link to the books, and certainly my last book, who is now a worldwide
available, where I describe, in fact, not only other way of looking at things, but also give
very practical tools that people can really practice in their daily job.
Well, Yvonne, thank you so much for joining us today. It was such an honor to have you on the show.
Thank you for having me. I thoroughly enjoyed that interview with Yvonne
Brumens, and I wanted to thank Yvonne and the University of Toronto Press for the honor and privilege
of having him here on today's show. Links to all things Y things evil will be in the show notes at passionstruck.com. Please use our website links if you purchase any of
the books from the guests that we feature on the show. All proceeds go to supporting the show.
Videos are on YouTube at both John R. Miles and Passionstruck Clips.
My new book titled Passionstruck is now available for preorder. Links will be in the show notes,
and it is about 12 powerful principles that enable you to unlock your purpose and ignite your most intentional life.
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