Passion Struck with John R. Miles - Laurie Santos on How to Matter in a Busy World | EP 583
Episode Date: March 11, 2025In this episode of Passion Struck, host John R. Miles welcomes Dr. Laurie Santos, a renowned psychologist and professor at Yale University, to discuss the importance of mattering in our increasingly b...usy and disconnected world. Dr. Santos shares insights from her popular Yale course, "Psychology and the Good Life," and her podcast, "The Happiness Lab," exploring how social connections, intrinsic motivation, and the act of helping others can enhance our sense of belonging and overall happiness.Link to the full show notes: https://passionstruck.com/laurie-santos-on-how-to-matter-in-a-busy-world/Key takeaways:The Importance of Mattering: Mattering is crucial for our psychological well-being. It involves feeling valued and connected to others, which is essential for happiness.Cultural Pressures: Many students today, especially in high-pressure environments like Ivy League schools, are focused on individual achievements, leading to feelings of disconnection and anxiety.Social Connection: Happy people tend to have strong social ties. Engaging with others and helping them can significantly boost our own happiness.Technology's Role: While technology can connect us, it can also lead to disconnection. The convenience of digital communication often lacks the depth of face-to-face interactions.The Work of Happiness: Achieving happiness requires effort and intentionality. Simple acts of kindness and social engagement can enhance our sense of mattering.Connect with Dr. Laurie Santos: https://www.instagram.com/lauriesantosofficial/?hl=enSponsors:Factor Meals: http://factormeals.com/factormeals50off and use code “FACTOR MEALS 50 OFFRosetta Stone: Unlock 25 languages for life at “ROSETTASTONE.com/passionstruck.”Prolon: Reset your health with 15% off at “ProlonLife.com/passionstruck.”Mint Mobile: Cut your wireless bill to 15 bucks a month at “MINT MOBILE dot com slash PASSION.”Hims: Start your journey to regrowing hair with Hims. Visit hims.com/PASSIONSTRUCK for your free online visit.Quince: Discover luxury at affordable prices with Quince. Enjoy free shipping and 365-day returns at quince.com/PASSIONNext on Passion Struck:In the next episode of Passion Struck, John sits down with Dr Samuel Wilkinson, YALE professor and author of the book "Purpose.". In this discussion, we go over why, for generations, we've been told that evolution suggests that life has no deeper meaning, that we're simply the result of molecular accidents.For more information on advertisers and promo codes, visit Passion Struck Deals.Join the Passion Struck Community! Sign up for the Live Intentionally newsletter, where I share exclusive content, actionable advice, and insights to help you ignite your purpose and live your most intentional life. Get access to practical exercises, inspiring stories, and tools designed to help you grow. Learn more and sign up here.Speaking Engagements & Workshops Are you looking to inspire your team, organization, or audience to take intentional action in their lives and careers? I’m available for keynote speaking, workshops, and leadership training on topics such as intentional living, resilience, leadership, and personal growth. Let’s work together to create transformational change. Learn more at johnrmiles.com/speaking.Episode Starter Packs With over 500 episodes, it can be overwhelming to know where to start. We’ve curated Episode Starter Packs based on key themes like leadership, mental health, and personal growth, making it easier for you to dive into the topics you care about. Check them out at passionstruck.com/starterpacks.Catch More of Passion Struck:My solo episode on The Science of Healthy HabitsMy episode with Arthur C. Brooks on Finding Success, Happiness, and PurposeCan't miss my episode with Robert Waldinger on What Are the Keys to Living a Good LifeCatch my interview with Susan Cain on What is the Happiness of Being BittersweetListen to my solo epísode on Why Happiness Leads to Success: 3 Lessons from Richard BransonIf you liked the show, please leave us a review—it only takes a moment and helps us reach more people! Don’t forget to include your Twitter or Instagram handle so we can thank you personally.How to Connect with John:Connect with John on Twitter at @John_RMiles and on Instagram at @John_R_Miles. Subscribe to our main YouTube Channel here and to our YouTube Clips Channel here. For more insights and resources, visit John’s website.Want to explore where you stand on the path to becoming Passion Struck? Take our 20-question quiz on Passionstruck.com and find out today!
Transcript
Discussion (0)
Coming up next on Passion Strike.
What we're trying to go for is convenience. If you're grabbing some off chat GPT and pasting
it into a dating app, it's because you want to like reduce friction. You just want to make stuff
easy, right? Real life is frictiony. Like a social connection is frictiony. Mattering is frictiony.
It takes work. It takes time. Right. And so I think as we go towards an all too convenient society,
we wind up losing some of the psychological benefits
that can come from connection and mattering
because we're trying to just bang things out
and do it as easily as possible.
Well, sometimes you have to put in some work
to feel like things matter.
Welcome to Passion Struck.
Hi, I'm your host, John R. Miles.
And on the show, we decipher the secrets, tips,
and guidance of the world's most inspiring people
and turn their wisdom
into practical advice for you and those around you.
Our mission is to help you unlock the power of intentionality so that you can become the
best version of yourself.
If you're new to the show, I offer advice and answer listener questions on Fridays.
We have long-form interviews the rest of the week with guests ranging from astronauts to authors,
CEOs, creators, innovators, scientists, military leaders,
visionaries, and athletes.
Now, let's go out there and become passion struck.
Hey, passion struck fam.
Welcome to episode 583.
Whether you're a long-term listener
or tuning in for the first time, I am so grateful
you're here. You have joined a global movement dedicated to unlocking your full potential,
living with intention, and making what truly matters matter most. Before we dive in, let's take
a moment to reflect on the powerful conversations we shared last week. First, on Tuesday, we explored
deep spiritual and personal transformation
with Natalie Namaste, who shared her insights on the mattering mindset and how we can heal from
within to step into our highest potential. Then I sat down with Dr. Sam Wilkinson to discuss the
neuroscience of resilience decision-making and how our brains adapt to life's biggest challenges.
If you missed either of these episodes, I highly recommend
going back to listen to them. They're packed with insights that will transform the way you approach
your own growth and well-being. Now let me ask you this, what if the happiness we chase isn't the
happiness we truly need? What if the stories we tell ourselves about fulfillment are actually
leading us astray? And how do we break free from the
misconceptions that keep us from experiencing genuine joy, meaning, and connection? That's
exactly what we're diving into today with one of the world's foremost experts on happiness and
well-being, Dr. Laurie Santos. She is a distinguished professor of psychology at Yale University,
the creator of Psychology and the Good Life, the most popular course in Yale's 300-year history, and the host of the internationally
renowned podcast, The Happiness Lab, which has surpassed 100 million downloads.
In today's conversation, we explore the biggest myths about happiness and how our brains must
lead us, the role of social connection and feeling like we matter, why the pursuit of achievement doesn't always translate to fulfillment, and
lastly practical science-backed strategies to build more joy, resilience,
and deep relationships. This episode is filled with powerful takeaways that will
challenge the way you think about happiness, meaning in the way that you
design your life. Dr. Santos weaves together groundbreaking psychology
with practical insights that will help you
reclaim your well-being and align your life
with what truly matters. If you've ever felt like
you're chasing success but still feeling unfulfilled
or if you want to know the science behind lasting joy and purpose,
this conversation is for you. And for those of you
who want to dive deeper,
check out our episode starter packs
at passionstruck.com slash starter packs or Spotify.
With over 580 episodes, we've curated playlists
on themes like leadership, mental health,
and personal growth to help you find the inspiration
that resonates most with you.
And don't forget to subscribe
to my live intentionally newsletter at passionstruck.com
for exclusive weekly insights, challenges, tools, and actionable strategies to live with greater
intention. And if you prefer video, join the growing community on the John R. Miles YouTube
channel where you can watch this episode and more. Now let's dive into this incredible conversation
about happiness mattering and the science of a fulfilling life with the one and only Dr. Laurie Santos.
Thank you for choosing Passion Struck
and choosing me to be your host and guide
on your journey to creating an intentional life.
Now, let that journey begin.
I am absolutely thrilled today to welcome Dr. Laurie Santos
on Passion Struck. Welcome Laurie.
Thanks so much for having me.
I was so taken aback when Katie Milchman made the introduction and I love her work and your work as
well. And then Emma Cipolla was going to introduce me to you. But I think you all are doing such a
fantastic job of expanding
science's practicality and taking it to where people
can put it to use.
How have you seen this changing over the past four or five
years and people being more and more receptive to it?
And I think people really want to know
what they can do to improve how they feel,
whether that's becoming happier, becoming healthier in terms of a lot of the work that Katie Milkman does.
And I think people want evidence-based strategies to do that.
I think most people don't want a bunch of platitudes and woo, I think people want to engage with strategies that are really going to work.
And so I think it really is the case that more scientists should be thinking about strategies that we can use to help people.
Right. I think more scientists should be getting into the business of sharing
what we know in some ways, the fact that there are a few of us is sad.
I think more scientists should be out there.
Like telling people, Hey, here's what our field has really learned about the kinds
of things you can do to feel better.
And I've been doing this now for a little over six or seven years, and it's just
been amazing to get people to really feel like people are taking
what the science has shown and putting it into effect in their own lives, often
in really creative ways, and it's really making a difference.
So that's felt incredible to be a part of sharing some of this work.
It's great.
I love what you have done, Katie, with her podcast, Dr.
Huberman, of course, and others, Rhonda Patrick and others are
making this much more accessible.
Your Yale course, Psychology and the Good Life,
became the most popular course in the university's history.
And when you think about that,
Yale has been around for hundreds of years.
It was old.
What inspired you to create it
and why do you think it's resonated so deeply with students?
Well, it really started when I took on a new role
on Yale's campus.
For a while, I'd been teaching there for over two decades,
but in the last six or so years,
I became what's called the head of college on campus.
And so heads of college are faculty members
who live on campus with students.
So I got to live with students in this nice house
in their kind of courtyard.
I ate with students in the dining hall.
In this role, I was really seeing college life
up close and personal. And I found what I was seeing really unexpected. It seemed
like college life looked a lot different than when I went to college, which was back in the
late nineties. It seemed like college students were much more depressed, much more anxious,
much more stressed out than I remember my colleagues being back when I was in college.
And this was sad for me as a head of college, right? I was the den mother for this community
that I was taking care of. I was this benevolent aunt figure. And I didn't like the fact
that so many of my students were reporting feeling depressed and anxious and just experiencing panic
attacks and in some cases, even suicidality. It was just not what I was expecting. But at first I
worried there was something particular about Yale, right? This Ivy League institution where students
were under like incredible academic pressure.
But no, the kind of increases that we've been seeing
in depression and anxiety in young people
really are happening nationally.
Right now, nationally, according to the National College
Health Survey, right now, nationally,
more than 40% of college students report
being too depressed to function most days.
More than 60% report feeling overwhelmingly anxious.
More than one in 10 has seriously considered suicide in the last year. too depressed to function most days, more than 60% report feeling overwhelmingly anxious.
More than one in 10 has seriously considered suicide in the last year. These are national
statistics showing that we're not dealing with a couple snowflakes who are a little
stressed out as we often hear in the media. This really is a national crisis in terms
of student mental health. And so the course started because my position as a head of college,
as a den mother, I really wanted to do something to help my students. And the good news is that as a psychologist, especially kind of
evidence-based psychologist, like you know that there are strategies we can use to feel better,
right? There's decades of work in positive psychology in the field of behavior change
and behavioral economics that shows how we can change our habits, how we can nudge our behaviors
and the particular things that we know will really improve our wellbeing.
And so I designed the class to say,
hey, this is what our field knows about how to do it.
Let me translate these strategies
into something that the students can use.
But when I first started planning the course,
it was a new class on campus.
I didn't know if students would be into it.
I planned for 30 or 40 students taking it.
I didn't expect it to be a quarter
of the entire Yale student body,
which is what it wound up becoming.
The class was so popular, we had to teach it in a concert hall
because that was the only spot other than the football stadium
that would fit everyone who wanted to take it.
So it was a bit of a surreal experience,
but it really showed me that students were voting with their feet.
They don't like this culture of feeling all stressed out
and anxious and depressed.
I think students were really searching for not just solutions,
but really evidence-based solutions they could use.
So I remember a couple of years ago, I was interviewing Susan Cain and we were talking
about her book, Bittersweet. So we were already exploring emotions, but we got into this topic
that when she was writing the book, she went back onto the campus of Princeton where she went.
the book, she went back onto the campus of Princeton where she went. And she ran into this term that she hadn't ever heard of. I hadn't heard of it at that point, but it was
effortless perfection. Is that something that you found on the Yale campus as well? And
is that what's happening or is it bigger than this?
I mean, yes, effortless perfection is definitely happening on Yale's campus. Different campuses have different words for it. My favorite is a term that came out of the University of
Pennsylvania, which is called Duck Syndrome. And the idea is that if you see ducks on the surface
of the water, they look like they're just gliding and everything's perfect, but under the water,
their fins are moving around and they're moving really quickly and putting a lot of work in.
And yeah, I think that's what Yale students are striving for, right? They are incredibly perfectionist, right?
In many cases, they, a lot of them really think
of their own worth as their academic performance,
as with the internships they get into
and their performance on the football field
or the extracurriculars, right?
So much of their self-worth is tied
into their achievements writ large.
And I think they're supposed to engage
in all those
amazing achievements without putting in any work as though it's easy for them, right? So there's
this culture of not admitting when you're struggling. I think there's a culture of kind
of brushing off all the hard work that has to go into the kinds of achievements they experience.
It's just a really stressful, really perfectionist kind of culture on campus.
It's just a really stressful, really perfectionist kind of culture on campus. So I'm going to park that for a second, but we're going to come back to it in our broader
discussion.
I do want to go to the online version of your course, which I saw has reached over 4 million
people.
What surprised you most about how people from different walks of life have engaged with
it? Well, I think one of the early surprises
was not just how much the class resonated on campus,
but how much it resonated off campus.
A couple of weeks into the first,
when I first started teaching the happiness course,
there was a New York Times article written about the class.
And I think that's in part because Yale's one
of these schools that like, if something happens at Yale,
somebody's going to write a New York Times article about it.
But most college classes don't have New York Times articles
about that college class.
And it wound up being one of the most read articles
of the year for the New York Times that year.
And I think it was really exciting or interesting
to people in part because I think we,
when we think of the typical Yale student
or the typical Ivy league student,
you think this person has it made, right?
They're 19 years old, they're like at the Ivy League, they're going to get a perfect
job. They have the academic credentials to get into a place like that. I bet they're
happy. And I think the article resonated with so many people because people thought, oh
my gosh, there's so many unhappy students at Yale that like a quarter of the entire
student body is flocking to this happiness class. What is going on?
And I think that people were, well, if Yale students need these strategies, then
I, in whatever walk of life I'm finding myself, I definitely need them.
And so after the article came out, we got a lot of a push from people, like just
hundreds of emails from folks around the world saying, don't just give these
strategies to Yale students.
Like we all, you know, if Yale students with as much privilege as they have,
need these kinds of strategies, we all need them. And so that was one of the reasons we decided
to put the class online for free. Yale has this wonderful partnership with Coursera.org,
where Yale is able to give content that's developed on campus to people around the world
for free. And so we put the class online and yeah, it also just went really viral. We had a hundred thousand learners the first few months that we had the course
up and then soon after that COVID hit.
And in just the first couple of days, when most people were in lockdown, we
saw the number of people who were trying to take the course octuple in just 72
hours, I think it was like on the front page of Reddit or something, which is
how people found out about it.
But yeah, I mean, I guess the big surprise was just how many people are willing to take
a class on happiness, right?
To sign up for the Yale class where they would learn these strategies too.
I guess the content just resonated with people much more than I expected.
I knew people wanted to be happy, right?
We've been talking about the pursuit of happiness since the Declaration of Independence, but
I didn't realize just how much people needed
these strategies.
And I think that tells us something really important
about not just the culture that I was talking about
happening at Yale, but the culture that we're all living
in right now of so many of us are trying to go
after happiness, but doing it wrong.
And so people really wanted to see what does the science say
about how I could do it better.
Well, that's not the only thing that's gone viral.
Your podcast, The Happiness Lab, which I'm a big fan of, has now gone over a hundred
million downloads, probably far more than that.
But I just want to give a shout out to it because I'm a personal listener of it.
And I've loved your interviews with Gretchen Rubin, my friend, Dan Harris, Jim Ilzacki,
just to name a few.
And I'm so excited for this current season that you're doing.
So congratulations on that.
But I wanted to ask you about the podcast.
You've likely encountered some amazing stories of transformation as you've been doing it.
Can you share an example, maybe of someone who applied the principles?
Maybe it was a podcast listener who's come back to you.
That's how a profound change in their life. Maybe if someone who applied the principles, maybe it was a podcast listener who's come back to you.
That's how a profound change in their life.
That's one of the most amazing things about both doing the podcast and the class, right?
Is that people will come back to you months later and say, Hey, I tried this and it's
been working for me.
And often it tends to be in things that like I myself, I'm not putting the science into
practice for two.
I think there's this misconception that as a happiness professor, I'm doing all the things that I preach to my students that they should be doing to feel
happy. But of course, a lot of these strategies take some work, right? They take some kind
of active effort. And it always feels like when a listener or former student of my online
class comes up to me is like, Oh, this helped me so much because I've been doing X, Y, and
Z. It's usually an X, Y, and Z that I personally am not doing myself. So it's been fun to get them to maybe help the preacher practice what she's preaching,
as it were. But yeah, one of my favorite examples was a learner from my Coursera course named
Clément, who was on one of the first episodes of the podcast. And he wrote me a handwritten
letter. I came home one day and just found this handwritten letter. And he said, I was
feeling really depressed. I was actually even experiencing
suicidality. I started Googling like how to be happier and your course came up. And at first,
this is one of the reasons I love Claymont's letter. He said, I figured it was like hippie
dippy California stuff. Like I just didn't think it was going to work for me, but he was pretty
desperate. And so we tried it. And he said that everything has really changed, right? He's now
putting into practice these strategies where he tries to experience more social connection and more gratitude. He's more
mindful and the practices from the course really have helped. He's on the board that he's no longer
experiencing suicidality, but also just like feeling much happier with his life. And then I
get to have him on the show, I get to interview him and come on. And yeah, it was just incredible.
And so I mean, I think this is really what the work suggests, right?
The research really suggests that everyone listening right now can become happier.
But like all good things in life, it's going to take some work.
It's just like getting a little bit healthier, maybe learning to play an instrument
that you want to learn how to play, learning a new language.
There are all these things that we want to do to better ourselves,
but they just take some time and energy. Becoming happier,
I think their research shows work like that, right? There are strategies you can use to
feel better, but they're going to take a little bit of work.
So when I reached out to you and I was talking to Katie, part of the reason for doing this
interview is I'm currently writing a book on mattering and your insights are deeply
resonant with what I've been exploring. But when I first
started researching this, maybe a year ago, 18 months ago, I originally reached out to Angela
and Katie and Ethan Cross and a number of Cassie Holmes and a bunch of others. And I couldn't find
a single scientist who was, people were studying happiness, people were studying like Edward Deese and Richard Ryan's self-determinations theory, but the only person I could really
find who was truly focused on belonging was Jeff Cohen and then Gordon Flett, who teaches
at the University of York. And it really struck me that as much as mattering matters, that it's not a bigger
area of exploration. But as I've looked at this more deeply, I think mattering impacts so many
different things that there's a lot of science that's gone through it, but just different lens.
through it, but just different lens. So you have studied happiness extensively.
How do you think happiness and mattering intersect
a feeling significant connects to our overall wellbeing?
I think there's lots of big connections.
I think lots of folks have been studying mattering
even though they might not be calling it mattering
if that makes sense.
I think one of the domains where mattering connects
with happiness a lot is in the domain
of our social connection.
Pretty much every available study of happy people
suggests happy people are more social, right?
They spend more time with their friends and family members.
They even connect more with strangers on the street.
But yet we don't really invest in social connection
as much as we probably should,
given how much it really impacts our happiness.
The reason I think this is connected with mattering
is that one of the most important ways to matter
in the world is to matter socially, right?
People care about you, they care how your day is going,
they wanna talk to you about it, right?
To do that, you just have to connect with other people,
right, but in addition, there's lots of work showing
that it's not just social connection
that matters for our happiness. It's really the social
impact that we're having. One of the biggest hacks that I teach my students
about happiness is that a big way to boost your own happiness is not to treat
yourself to engage in self care, but to do something for other people, right?
Help someone else, give them a compliment, share what you're grateful for about
them, right? This idea of doing something nice for other people seems to be an incredibly quick path to our happiness.
And I think one of the reasons is that it's a way
of mattering, right?
When you help someone else and they say,
oh my gosh, thank you for that thing that you did for me.
That's a really easy way of mattering, right?
And so I think a lot of the work in the field
of happiness science that's been focused on the power
of doing nice things for other people, the power of social connection. One of the reasons, one of the ways
it's taking its effect on happiness is through this mechanism of mattering. By connecting with
other people, you start to matter more. By doing nice things for other people, by impacting their
day, you start mattering. And so I think that is really the path. Pretty much everyone's studying
And so I think that is really the path pretty much everyone's studying the impact of social connection on happiness The role that good deeds play and happiness. I think that they really are studying mattering even if they're not calling it that
Well, I'm glad you brought that up because I know another person that you've spoken about on the podcast is Dacre Keltner
And I love Dacre
I love every time I get to have him on the show and I think what you were just describing there is his concept of moral beauty, that
people feel awe more times than anywhere else when they see someone perform an act of generosity
to someone else. Is that where you were going with it?
Yeah, a little bit. I mean, I think it's hard to,
can you matter on a desert island, right?
When else is there with you, right?
Probably not.
I think a mattering really relies on our social ties,
our social connection, right?
We matter more when other people care about us.
We matter to someone, right?
And that's one of the reasons I think social connection
is so important for happiness,
but also that it's like incorporates mattering mattering, is that you need other people to experience a sense of
belonging. You need other people to have true causal efficacy for the stuff that matters.
And I do think the stuff that matters is the kind of stuff that Dacher is getting at,
these moral actions in the world. Often we experience awe when people go super above and
beyond. These are his ideas of these of these sort of moral goodness in the world
really activates our sense of transcendence, our sense of awe.
But I think the everyday kind of stuff, just like helping your neighbor move, right?
Checking in on a friend who's going through a tough time.
Those kinds of things show that you mean something.
You've done something with your day that truly has helped another person.
And that I think that increases our psychological
matter. I want to take th
You gave some great stati
recently been reading the
belonging barometer that
if you've read this or no
immigration council put t
were quite startling, I should say. 64%
of Americans don't feel that they're included at work. 74% feel excluded in their communities,
and the one that kind of blew me away was that 17% feel that they don't belong in any circumstance. So it's a huge issue.
And as I've explored this,
I am terming it the disease of disconnection.
And you're bringing up the need to connect with others,
but in many ways I feel we're disconnected from ourselves.
What are your thoughts on that?
Well, I think specifically the idea of
mattering in the workplace, I think, is one that we just haven't thought a lot
about but is going to be really important for reducing burnout in the
workplace, increasing happiness in the workplace, honestly even increasing
retention in the workplace. Jan-Emmanuel Deneb, who's a professor of economics at
the University of Oxford, did this really cool study recently with the job site
Indeed. If you haven't been on Indeed, it's one of these job sites where you can rate all this
stuff about your job, like what your salary is and importantly, how happy you are at work and so on.
And he was able to get, by collaborating with Indeed, he got access to 15 million data points
about people's ratings at work and their happiness at work. So for a nerdy social scientist like me,
that's like a huge, oh my God, this is a big data set. And what he was interested in is what are some of the factors that predicted happiness at work? And
he got a group of economists to make predictions, and they predicted the usual things you might expect. Well, it's your
salary, it's having a good manager, it's like work-life balance. Those factors were important, but they weren't at the top of the list of what really made for a happy work life. The thing that was most important for a happy work life
was what he called your sense of belonging. But it really is about mattering. It was made
up of three different factors in terms of these indeed questions. One was the things
that I do at work matter to the organization. The organization recognizes the things that I do at work matter to the organization. The organization recognizes the things that I do matter.
So you feel like you matter,
the organization has recognition that you matter.
And the third factor was, do you have a best friend at work?
Which is really just straight up social connection.
Presumably if you have a best friend at work,
you're doing things where you matter to that person,
if it matters if you show up or not, right?
This was the thing that predicted happiness at work
much more than what people were being
compensated with in terms of money, much more than just all this stuff they teach MBAs about
how to be a good manager.
Just feeling like what you were doing mattered was really a big factor in how happy you were
at work.
And how happy you were at work predicted all this other stuff, the stuff that you might
expect, the retention at work and so on.
But an amazing thing that it predicted, and one of the reasons Jan's paper is getting
a lot of press right now, is that it also predicted how well a company is doing.
In other words, companies who had more happy workers wound up earning more money.
If you just look at their stock performance, they do better.
And so it's not just like, the idea is like, mattering isn't just ephemeral.
Now it's relevant for like capitalism.
It's relevant for having people at work that feel mattering matters for how much money
companies make. And I bring that up in part because I think of mattering and this kind of
value that we have, like the value that we feel about what we're doing at work, what we're doing
in terms of our friends, just that we're having a kind of important causal impact on the world.
I think that we just don't realize how important it is, right? Top economists who were making predictions in Jan Emanuel's data set, they said they
were wrong about how important this factor was. And I think this gets to the idea of
like, we don't matter to other people, but maybe we don't matter to ourselves or like
we're disconnected not just from other people, but disconnected to ourselves. I think that we just like don't understand
how important some of these factors are.
And therefore we tend not to invest in them very much.
You get back to my Yale college students,
I just gave you all those depressing statistics.
Yeah, because that's where I wanted to come back.
Yeah.
I'm glad you're doing it.
I mean, where do these levels of depression,
anxiety and so on come from?
I think it's, I mean, it's lots of factors, right? There's probably not going to be one smoking gun for sure. Otherwise,
we probably would have fixed it by now. But among those factors is the idea that students are just
like really paying attention to their own individual pursuits, right? Especially at a place
like Yale, what these students are trying to be good at is good at their own personal academic
success and their own extracurriculars. They're building up their own resume, right? It's me. That's the focus. And it's hard to matter when
it's really just about you, right? Mattering really involves connecting with other people,
doing something that is important for the world. At Yale, they have this slogan,
for God, for country, and Yale. But I think it's for God, for country, and Yale. These are things
that are bigger than you. And I think the's for God, for country, and Yale. These are things that are bigger than you.
And I think the focus right now, culturally, especially
on young people who are so focused on academics
and getting into the perfect college
and getting the perfect job, it's about them.
It's not about doing things that are bigger than you.
And that means that they're not focused
on the kinds of activities that are really
going to give them a strong sense of mattering.
And so I think part of it is really
a crisis of kind of not focusing on the things that really
are going to improve your happiness, aka mattering.
But in doing so, you wind up getting disconnected
from yourself.
You wind up putting into effect all these habits
and all these kind of strategies and all this work that's
going after something that ultimately isn't going to be the thing that gives you a lot of fulfillment.
And I just want to take that and just bring in self-determination theory here
because really what Edward D.C.'s initial work found was that we were focused on
so much external motivation, and that wasn't what was really driving people to be happy or to
really succeed.
It was really the intrinsic motivation.
So I know from my time, my background is I was a senior executive in Fortune 50 companies,
eventually became C-level at a $60 billion tech company. And I always say I reached that pinnacle,
and yet I felt more disconnected from myself
than I ever had before in my life.
And I found that what was happening
is I was so consumed with the constant grind
that everything else in my life was falling apart,
so to speak, because I was working 100 plus hours at work.
I had no time for anything else.
And do you think in many ways that's
what's going on with people?
I think so, particularly these very high pressure school
students, Ivy League students.
I think that's what's happening.
I mean, I think they're working incredibly hard to get
to the next accolade.
In my class, I show students these videos that current high school students are post
online about the moment where they click on the admissions website and they find out if
they get in.
Yale ones are very popular.
You click on the link, you're like, oh my God, I got into Yale.
They videotape it and they're cheering and happy.
And I show that to remind students of what psychologists call hedonic adaptation, right?
This idea that you get used to that first moment when you find out to get into the L is great. But after that,
you don't feel so good because now you're just onto the next carrot, right? It's the
next admission to medical school or law school, or it's the next quarterly report, right?
You don't even get the happiness boost from striving for this external reward thing because
as soon as you get it, now it's onto the next one. And the students really resonate with
that. They're like, yeah, that moment I got it, now it's onto the next one. And the students really resonate with that.
They're like, yeah, that moment I got into, I was like the happiest moment.
But like immediately after that was one of my worst moments where I realized, oh,
my gosh, all that work, I'm just going to have to put in again.
And I think this is key, right?
We're pushing for something.
We're working really hard towards things that we think matter, that we think are
going to make us feel fulfilled, but we're actually going after the stuff that's not going to work as well as we expect.
And we're putting all that time in at the opportunity cost of stuff that we know does
matter.
In your own story, I bet you didn't imagine that what got put on the wayside was relationships
with family, probably your health, probably your sleep, probably active volunteering and
just doing big things and good things in the world.
Those are the things that the research shows really matters for happiness
much more than the grind at work.
And so I think one of the reasons we're seeing these levels of depression and
anxiety in college students is that they are actively focused on the wrong stuff
being the grind things that are going to benefit them as an individual,
not the stuff that really winds up mattering.
I think you're so right. And when I describe it, the words I use are Henry David Thoreau's quiet desperation,
because that's exactly how I felt.
I felt just stuck.
And I was the most apathetic and numb I've ever been in my life.
And I wanted to change so desperately, but it was so difficult because of everything
that I had built up and feeling,
I'm gonna be a shell of myself if I don't do these things
that I've been working on for the past decade.
And now that I'm doing what I do now,
I wish I would have started down this path a decade earlier.
I mean, you're raising an important issue, right?
Because I think we don't form our expectations started down this path a decade earlier. I mean, you're raising an important issue, right?
Because I think we don't form our expectations about the things that are
going to make us happy in a vacuum, right?
There's lots of cultural ideals about the things that you should be working towards.
Right.
Again, take my Yale students who just found out that they got in, they've been
working all through high school now they got into Yale, like culturally that's
supposed to be the thing that you took off the list and you're like happily ever after, right?
You got this accolade.
And I think the disconnect between my students feeling like I did the thing that was culturally
supposed to make me super happy, but I'm feeling apathetic.
I'm feeling miserable.
Same thing when you get to the C-suite, right?
Like I'm running a successful company.
I'm like at the top of my game.
I'm supposed to, like culture has told me this is the thing I'm supposed to do to feel good, but I feel really crappy.
I think that disconnect really is psychologically jarring, right?
Because in some ways our expectations are really high for the happiness benefit that
should come from this stuff and we're not getting it.
We know expectations matter a lot for how we feel about things.
But I think the second thing is it sets up what's often called the sort of golden handcuffs,
which I think people think about in terms of money,
but I think it's a lot due to status, right?
That like, how could you leave this position
that all your culture has told you
is the thing that you're supposed to be doing to be happy.
Something must be wrong with you.
But in fact, I think our culture comes up
with incorrect notions about the kinds of things
that are gonna mean a lot in terms of our happiness. We get happiness wrong as individuals, but especially as a culture. And that makes it
really hard to switch gears when things aren't working. It makes it really hard to change.
So I want to take this a step further. I recently interviewed Sige Ueshi, who I'm sure you know.
I think for a long time, when we have thought about happiness, there's a whole line of research
that's been done on happiness and a whole bunch of research that's been done on meaning
in life.
And he is really talking about a third element or a third dimension called psychological
richness.
Where do you see this concept of mattering fitting into this entire
framework? And where do you see his concept of psychological richness fitting in? Or do you think
it even needs to fit in? I'm not sure it necessarily needs to fit in. I mean, I think one of Uishi's
views is that there are these different paths, right? The kind of path that you get from
Hittonic pleasure is just going to look different than the path that you get from meaning, but
then it's also going to look different from the path that you get from this idea of living
a psychologically rich life, by which he means, I think having adventure, doing interesting
things, learning new stuff, which is different than doing the kind of hard work that you
need to do to develop a very meaningful life. It's very different than what you would do
if you just want to get pure hedonism,
easy kind of hedonic life.
I see mattering as being maybe part and parcel of all three,
but I think it doesn't necessarily have to be.
For sure, mattering is part of the meaningful things you do in life.
I think mattering is really intimately connected to our sense of meaning.
Often when we do something, often when we feel like we matter,
we've done something that also can give us a sense of meaning.
If we're devoid of meaning, it's really hard to matter.
You might have connections with people, but if you really feel like you're living a meaningless
life, that mattering is maybe going to be lower than it should be.
I think mattering does play into the hedonic, like just the sort of pure positive emotion
part of life because mattering feels good, right?
Often when we're doing things that matter, it winds up boosting our positive emotion part of life, because mattering feels good, right? Often when we're doing things that matter,
it winds up boosting our positive emotion, right?
So it plays on that definition of happiness.
And I think one way to live,
one way to matter is to make sure you're doing things
that involve a certain amount of psychological richness,
right?
Psychological richness can sometimes come from
living out your values,
and there's lots of ways to connect that with mattering too.
So I think
mattering doesn't necessarily have to fit into all three of those different aspects of happiness, but
in some ways it might fit into at least a few of them. Definitely the meaning side, for sure,
a little bit of the positive emotion hedonic side, but maybe a little bit of the psychologically
rich life side too. So I want to talk about villages and evolution.
I was recently having a discussion with Sandra Matz, who's a professor at Columbia.
And we were talking about algorithms and big data and this concept of a small village environment.
And we are very much conditioned to be in that type of setting where we're around like
minded people who know our business, whether we're doing something good or and being rewarded
for it, or we act in a way that doesn't conform with
what the village or that group feels.
Why do you think the need to matter is so deeply ingrained in humans from an evolutionary
perspective?
Well, I think if you think of mattering as being part and parcel of healthy social cognition,
right?
So the healthy part of being part of the village or having these kind of good connections. Those connections really mattered over our evolutionary time.
We really needed to, like the only way we survived was being part of this group. This
is why in ancient times shunning was like the worst punishment you could give someone,
right? You just go, you didn't kill them. You send them out of the group. And that's
like a horrible punishment in part because it's like, it's our connections and our relatedness that really is important for not just our happiness, but
also our survival. And so I think mattering winds up being like an important part of that,
right? The best way to feel connected to the group is if they would never shun you, right?
You matter to other people. And so you're going to want to feel connected. You're going
to want to do these kinds of nice things. Over evolutionary time, the things that we built up feeling pleasure for
is often the stuff that like really we needed to pay attention to back in the evolutionary day,
right? This is one of the reasons that we tend to seek out like really sweet fatty food, right?
Is that was hard to find back in the evolutionary day. So it feels really pleasurable. I think
mattering was also essential back in the evolutionary day, right?
Because it allowed us to have these social connections
that kept us part of this village
that was so important for our survival.
And I think it's one of the reasons that actions
that show we matter show they wind up feeling good.
I think that was a great foundation for my next question.
So where Sandra and I went is we've switched as a culture from
these localized villages to now a global village where the people we're interacting with oftentimes
are anonymous to us and unlike the people in the smaller village who usually have our best interest
at hand many of these anonymous characters and nefarious.
And it brought back my discussion with Emma Sopella
because we discussed how technology can connect
or disconnect us depending on how it's used.
How do you think this evolution of technology connecting us
or maybe isolating us more because of technology.
Like how do you see this playing out
and how does it impact happiness and mattering?
Well, I think I'm gonna agree with Emma
in the sense that technology can connect us
and make us feel like we matter.
We can use it for that and it can also do just the opposite.
In fact, often it does just the opposite.
But it's worth remembering that technology is just a tool
we can use in lots of different ways.
I think taking evolutionary view of mattering helps here,
helps us figure out what we get wrong, right?
Because we're built for these sort of small groups,
we can't really track what it means to matter
in these like big Facebook groups
or like being an influencer on TikTok
and getting likes and so on. We're built for doing it in this small kind of way. And when
we can put these mechanisms into situations where they have to scale up, they go awry
in interesting ways. I'll give you one from the perspective of helping people, right?
We talked about one way to matter well is to do nice things for other people. But one
of the ways we get that boost of mattering is we often need to see the results of that thing that we did,
right? We want to see someone smile and say, oh, thank you so much. All your listeners right now
could donate money to a cause online that would, for small amounts of money, you can literally
save a life of people who are living in extreme poverty, right? But you might not get the same
feeling that you get when you carry your neighbor's groceries into the house, right? You might not get the same feeling that you
get when you do something direct for someone one-on-one. You probably don't get the same
facial expressions, maybe the same thank yous and so on. And the research really shows that
we're not putting our money into these causes where we really could help folks, right? A
lot of times, even if you look at the specific charities that people are investing in, they're investing in charities that are much more like face-to-face, right?
Giving say to your like local food pantry or rather than these people who like are living
in extreme poverty, right? The point of this example is to show that what kind of got us
going in terms of mattering evolutionarily was like we needed the facial expressions,
we needed the one-on-one kind
of feeling to know, ah, I feel good. I feel like what I did mattered. And so online, we try to do
the same thing, maybe do an action that matters much more, say giving a small amount of money to
someone in extreme poverty so the outcomes are much better. It doesn't feel as good. We don't get the
same psychological oomph. That felt really nice, right? That's a backfiring of our evolutionary machinery, right?
We should feel like the more objectively positive outcome
in terms of helping somebody
should make us feel like we matter more,
but otherwise it doesn't make us feel as good, right?
I think that's just one of many ways
that kind of scaling things up
doesn't really use the evolutionary machinery
in the right way.
And we get these kind of misfiring
that kind of mess up our mattering.
And I think a great episode,
if people want to go back and find it,
I can't remember what the episode number was,
but I interviewed Harvard professor, Joshua Green,
and we were talking about the multiplier effect of altruism.
So that is a great one that speaks
to what you were just talking to.
Yeah, for sure.
Laurie, I wanted to go now to the topic of listening.
I was recently talking to Alison Woodbrooks and we were discussing her new book.
But we really got into how the art of listening is becoming a lost skill.
And something that she said to me really blew me away.
And she goes, the way we listen or don't listen
really comes down to making someone feel seen or unseen.
And it really struck me because she's right.
When we listen to someone intently, it's like we're holding up a mirror to
ourselves because in that person we see ourselves, but so many people are tuned out.
We're on our devices.
We're not, we're just, our mind is somewhere else.
It's drifting.
Are you seeing more of this come into play?
For sure.
I mean, I think one of the interesting things about the kids today that I see on the college
campuses is they have so many more of these technological distractions, right?
In a way that we just like never had.
I rewind to like late nineties college life.
All you could do in the evening was sit around and shoot the crap with people.
If I was going on in life, we will listen to each other, right?
Now you might want to, you know, shoot the crap with your roommate, but
your phone is digging in your pocket.
There's super interesting stuff on Tik TOK. I think the dopamine hits that we can get not from in
real life social connection are so profound, that it makes it
hard to pay attention to people in real life. And I think that
has a huge consequence for students ability to listen, but
also a huge consequence by virtue of that for their
ability to feel connected to feel like they really matter.
And it's one thing if you're the listener, but it's a much worse thing if you're the
listener, right?
It's one thing if you're the person not making others feel seen, but it's terrible for you
if you feel unseen, if you feel like other folks don't listen to you.
And I think that this is a real problem that technology in particular has created, right?
These little short sound bites and these quick things, right? Most human stories don in particular has created, right? These little short sound
bites and these quick things, right? Most human stories don't fit into that, right?
And when we get used to getting everything in a little dopamine-inducing chunky sound
bite, it can be hard to go back to those in real life interactions. And I think that's
a real consequence for the kind of connection we feel with those around us.
Yeah, it reminds me, if you've ever been interviewed
for a short segment on TV, I have a hard time dealing
with them because you can't really storytell at all.
You have got to make just very short, succinct points.
And it often doesn't connect well, I find.
But I think that's how we're communicating more and more.
Unfortunately.
Yeah.
And without the normal in real life stuff.
You and I are having this conversation not in person.
I don't know if your listeners know that, but we're not in the same room together.
We're connecting through a technology tool.
And that's great because we can connect in real time.
We cannot see each other's faces and hear each other's voice and stuff.
A lot of people today are not connecting in real time, right?
You text, whoop, and then you get back five seconds later, whoop, LOL. Our brains are just not set up to process that
kind of social interaction that's not happening in real time, right? In real life is the best,
but at least in real time is pretty good, like talking to someone over the phone or
using video conferencing or whatever. But so much of our tools have moved that away.
I think a lot of the disconnects that we see in offices these days is that people connect
not by walking by somebody's office and chatting with them, but they send them a Slack message,
right, or send them an email, right?
These forms of communication work functionally, right?
We can get the information across, but I think we're losing out on the psychological
benefits of this sort of not in real time communication.
And I think that has important consequences for mattering too. using out on the psychological benefits of this sort of not in real time communication.
And I think that has important consequences for mattering too.
It's interesting and this is on a tangent, but I heard a commercial the other day for
one of the dating apps and I can't remember which one it was, but they have put a functionality
in where a person can no longer paste in their answers because they were finding too many
people were using AI
and they weren't projecting who they truly were. So they're making people hand their
answers. And I thought it was interesting that we've gone to that point that we're
impostering who we are in these conversations. Like the person isn't going to find that out
in the first or second time they meet you.
I think technology, all these technologies are supposed to be connecting us, right? Even a dating app, it's like literal purpose is to connect you with people.
Maybe people you wouldn't meet if you're not at your local bar or something like that.
But when the technology is not well suited to the way our psychology evolved,
things can misfire in all these ways.
And far too often what we're trying to go for is convenience.
If you're grabbing something off chat, GPT, and pasting it into a dating app, it's because
you want to reduce friction.
You just want to make stuff easy, right?
Real life is frictiony.
Social connection is frictiony.
Mattering is frictiony.
It takes work.
It takes time, right?
And so I think as we go towards an all too convenient society, we wind up
losing some of the psychological benefits that can come from connection and
mattering, because we're trying to just bang things out and do it as easily as
possible.
Well, sometimes you have to put in some work to feel like things matter.
I mean, that was like the old school, Dessie studies that you talked about,
right?
Like you putting the time in and maybe not even getting rewarded for it is one
of the things that can build up some of the most intrinsic reward.
So one of the things that's a cornerstone of your teaching is gratitude.
How does practicing gratitude enhance both happiness and the sense of belonging?
When we think of gratitude as, oh, I'm so grateful for my morning cup of coffee
or something like that, but what the research shows is that gratitude is more of a pro-social emotion. This is work by Dave Disteno
and others, where what gratitude really makes you feel like is, wow, I have a lot and I should
probably give some back to other people. This is the kind of sense that gratitude gives us.
So Dave finds that people who experience more gratitude want to volunteer more, right? They
want to be nice to their future self, right?
They want to save more for retirement, eat healthier, because it's, I can give back to
like my future self who's like another person, right?
And so gratitude is an emotion that facilitates that kind of self-sacrifice, the kinds of
like hard work that leads to really positive social connection, leads to helping, and I
think leads to doing things that really matter. So it's an emotion that gives you a sort of motivational bandwidth
to do the stuff that I think increases mattering. And it's also no surprise that gratitude and
experiencing more gratitude winds up making you feel happier. I think in the moment, but I think
it leads to these kind of positive happiness spirals where you feel good, but you also feel
more motivated to do nice stuff
for other people. And that boosts your social connection, which makes you feel even happier
and less lonely and so on. So I wanted to use whatever time left we have just to give some
people some takeaways. So what daily habits or rituals do you recommend for someone who's
listening to this and they feel the disconnection that we're talking about
to foster more happiness and a sense of mattering?
Well, I think a big one is to increase your social connection.
I mean, it's like the one hack that we know can really
improve happiness overall.
And that can be reaching out to friends and family members,
complimenting a stranger on the street,
chatting with a priest at the coffee shop,
texting a friend and just saying you're thinking about them.
All these simple actions wind up making
you feel a little bit less lonely,
a little bit more connected.
And it's often an important path to mattering.
I think a second thing you can do, we just mentioned,
is to engage in a mindset of gratitude.
Even if you're just feeling thankful for your morning coffee
cup, it can make you feel like, wow, I really
do have enough that I can start giving back.
And that's really a path to the sort of pro-social actions that I think matter a lot for increasing
social connection, doing nice things for others, but also doing things that kind of matter.
So I think that mindset of gratitude is really important.
And I think a third one, when we talked about technology and these kinds of things, you
should think a little bit about your digital distraction.
Things that often steal us from the stuff that really matters in life are often our
phones, our technologies, right?
We get stuck on that stuff.
So what can you do to find more of a mindset of presence, right?
Maybe consider a digital detox or even simple things like when you're around other people,
say putting your phones away and things like that.
Those are just three quick hacks that I think are going to increase happiness, but also
really particularly increase happiness via the sort of path of improving mattering.
And my last thing I wanted to explore with you is I really love the work of the late
Emil Brunot and what he was trying to do around the whole space of dehumanization and trying to find ways to get people to see the beauty in each other.
And as I think about his work, there are a lot of different cultural variations and social economic inequalities that come into play here.
How do you think they affect people's ability to feel happiness or that they matter?
And what are some ways to pull out of that?
Well, one interesting thing specifically with regards to the inequality type stuff is that
if you look at happiness across different countries, what you find is that one of the
predictors of whether or not a country will be happy is its level of social inequality. So the United
States, for example, is a very wealthy country, which would typically predict maybe a little
bit more happiness, but we're also very unequal in our wealth. And that means that we're less
happy than a country of similar wealth where it was distributed a little bit more evenly.
So just being around inequality makes you feel less happy on average. And so I think
finding ways to fight that inequality and to fight a lot of what Emil talked about was these sort of
political rifts, right? To not build up your sense of belonging by doing that, by hating the other
group, or really finding these common paths. I think that's really essential too. I mean,
I think one of the limits of one of the things that's limiting social connection
today is it feels like your identity groups are so fraught.
I can't talk to somebody outside of my political party or I wouldn't want to talk to somebody
like that because they're as different than me.
And I think a lot of Emile's work was trying to figure out mechanisms to cross those lines,
to get everybody to feel like they were part of one big human group.
And I think the way that intersects with happiness is it really allows us to form more social
connection, right?
We don't have these limits on our social connection just by what person we want to vote for or
how we identify, right?
We can see the common humanness in everyone.
And the research really shows that doing that makes us feel good.
Feeling cynical, feeling really polarized, it's not a great emotion, right?
It's pretty negative feeling.
And that can wind up really impacting our overall happiness.
So I think Emile's enterprise was really one of making,
of boosting human connection,
even across traditionally very disconnected lines.
And I think that can allow us to boost our happiness,
but also find ways to matter,
because we just wind up connecting and doing more good for more people.
Laurie, it has been such an honor to have you on the podcast today.
And I always like to give my guests an opportunity to tell the listeners
where they can learn more about you.
So I was hoping you could share that with them.
Totally.
You should, if you want to learn more about the science of happiness, you
should check out my podcast, the happiness lab. And if you want to learn more about the science of happiness, you should check out my podcast, The Happiness Lab.
And if you want to try out that online class that you heard something about before, you
should head to Coursera.org and look up the science of wellbeing.
Well, Lori, thank you so much for joining me today.
It was really such a great conversation.
Thank you so much.
Thanks so much for having me on the show.
And that's a wrap on today's conversation.
What an incredible one it was with Dr. Laurie Santos.
Her insights in happiness mattering connection remind us
that true fulfillment isn't about chasing external success.
It's about aligning our lives
with what truly brings us meaning and joy.
From understanding the cognitive traps
that mislead us about happiness
to embracing the power of human connection,
Laurie has given us a roadmap to living with greater purpose and intention.
As we close out today's episode, I invite you to reflect on a few key takeaways.
How can you cultivate a greater sense of mattering in your daily life?
What small shifts in your mindset or habits could lead to deeper fulfillment?
And how can you strengthen the connections that bring true joy and significance?
If today's discussion resonated with you, please take a moment to leave a five-star rating in review.
It's one of the best ways to support the show and help us bring impactful conversations like this one to more people.
And if someone in your life could benefit from Dr. Santo's wisdom, share this episode with them,
because a single conversation can change everything.
For all the resources we discussed,
including the Science of Well-Being course
and the Happiness Lab podcast,
visit the show notes at passionstruck.com.
And if you want to go deeper,
be sure to check out the video version of this episode
on my John R. Miles YouTube channel,
where you'll find more enriching conversations
just like this one.
And while you're there, hit subscribe
and join our growing community.
And if you're looking to bring these transformative insights into your organization or team,
visit JohnRMiles.com slash speaking to explore how we can work together to create intentional
change.
Coming up next on Passion Strike, I'm joined by Bryant Wood, a former model and bodybuilder
turned master breathwork instructor and transformational coach.
We'll be diving into the power of breathwork, emotional resilience, and redefining strength
through vulnerability and connection.
Brian's journey from external validation
to deep inner healing is an inspiring testament
to how we can all break from limiting beliefs
and reclaim our authentic selves.
It's the perfect compliment to this episode
with Dr. Laurie Santos.
I've always been someone that's totally down to admit where I was wrong.
And at the end of the day, I was not the same person that I am without the substance, right?
It totally changed the chemistry of my brain, the way I was behaving, my emotions were flaring
up and it wasn't who I was.
Because of this connection is a byproduct of making less productive decisions.
And when you can rally and start making slowly,
conscious decisions for your health that nurtures you,
your friends, your family, they come along
because you're taking care of yourself.
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Until next time, live life, passion spread.