Passion Struck with John R. Miles - Why Choosing Wisely Shapes Agency, Meaning, and Mattering | Barry Schwartz - EP 724
Episode Date: February 3, 2026What happens when the frameworks we use to make decisions no longer reflect how human lives actually work?In this opening episode of the You Matter series on Passion Struck, renowned social p...sychologist Barry Schwartz joins the show to examine how modern decision-making systems—built on metrics, optimization, and rational choice theory—can quietly erode agency, judgment, and our sense of mattering.Schwartz is best known for The Paradox of Choice, which revealed how an abundance of options often leads to dissatisfaction rather than freedom. In his new book, Choose Wisely, co-written with philosopher Richard Schuldenfrei, he extends this critique by challenging the foundations of rational choice theory itself—the economic model that assumes good decisions can be reduced to calculation, comparison, and optimization.While behavioral economics acknowledges human irrationality, Schwartz argues that it preserves an incomplete definition of rational decision-making. Drawing from psychology, economics, and philosophy—and engaging directly with the legacy of Thinking, Fast and Slow—he proposes a richer framework grounded in framing, judgment, and what he calls a person’s “constellation of virtues.”In this conversation, John R. Miles and Barry Schwartz explore how treating life as a spreadsheet of isolated wins distorts meaning, why judgment has been replaced by formulas, and how mattering is experienced not through utility, but through coherence, contribution, and relational significance over time.This episode asks a central question for modern life: What does it mean to choose wisely when meaning cannot be quantified?If you care about decision-making, leadership, autonomy, or how people come to feel significant in systems designed to optimize them, this conversation offers a clarifying and timely perspective.Passion Struck is the #1 alternative health podcast and personal growth podcast dedicated to human flourishing and the science of mattering. It is ranked #1 on FeedSpot’s list of the Top Passion Podcasts on the Web, recognizing the show’s commitment to thoughtful, human-centered conversations like this one.Check the full show notes here: https://passionstruck.com/barry-schwartz-choosing-wisely/Download a Free Companion Reflection Guide: https://www.theignitedlife.net/p/art-of-choosing-wisely-barry-schwartzConnect with John Keynote speaking, books, and podcast: https://linktr.ee/John_R_MilesPre-Order the Children’s Book You Matter, Luma: https://youmatterluma.com/Learn More About Barry Schwartz: https://www.swarthmore.edu/profile/barry-schwartzThe Paradox of ChoiceChoose Wisely (with Richard Schuldenfrei)Available wherever books are sold.In This Episode, You Will LearnWhy rational choice theory fails to describe how people actually make decisionsHow the paradox of choice leads to regret, dissatisfaction, and decision fatigueWhy judgment has been replaced by rules and metrics—and what that costs leaders and organizationsHow framing shapes good decisions more than optimizationWhy meaning emerges from narrative coherence rather than isolated outcomesHow treating people as interchangeable units of utility undermines matteringThe tension between autonomy and connectedness in modern, pluralistic societiesSupport the MovementEvery human deserves to feel seen, valued, and like they matter. Wear it. Live it. Show it. https://StartMattering.comDisclaimerThe Passion Struck podcast is for educational and entertainment purposes only. The views and opinions expressed by guests are their own and do not necessarily reflect those of Passion Struck or its affiliates. This podcast is not a substitute for professional advice, diagnosis, or treatment from a licensed physician, therapist, or other qualified professional.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Coming up next on Passionstruck.
What we're trying to suggest in the book is that it's important to think of our lives as ongoing narratives,
that there's a trajectory to life, that it isn't simply about attaining one pleasurable moment of experience,
followed by another pleasurable moment of experience with no particular connection between them.
that is to say life needs to have meaning.
There are different ways that people can get meaning out of life
and in a pluralistic society like ours, you certainly see that.
Welcome to Passionstruck.
I'm your host, John Miles.
This is the show where we explore the art of human flourishing
and what it truly means to live like it matters.
Each week, I sit down with change makers, creators, scientists, and everyday heroes
to decode the human experience
and uncover the tools that help us lead with meaning,
heal what hurts, and pursue the fullest expression
of who we're capable of becoming.
Whether you're designing your future,
developing as a leader,
or seeking deeper alignment in your life,
this show is your invitation
to grow with purpose and act with intention.
Because the secret to a life of deep purpose,
connection, and impact
is choosing to live like you matter.
Hey friends, and welcome back to episode 724,
of Passion Struck.
Last week, we closed out our Meaning Makers series with two powerful conversations.
On Thursday, I was joined by investigative journalist Charles Pillar, examining truth,
integrity, and institutional failure.
And on Tuesday, I sat down with New York Times best-selling author Jim Murphy, exploring
inner excellence and the unseen foundations of extraordinary performance.
Together, those conversations asked a hard question.
What happens when the systems we trust stop serving human significance?
Today we begin a new series called You Matter,
an exploration of what it actually means to feel significant in our modern world
that measures, ranks, optimizes, and replaces.
This series is about mattering, and we explore it as lived experience.
Do our choices register?
Does our presence count?
And how do modern systems quietly drain us to doubt that it?
does. This conversation is especially timely as we lead towards the launch of my upcoming children's
book, You Matter Luma, on February 24th, a story designed to plant the truth of intrinsic worth
early before the world teaches kids to confuse value with performance. But today's episode is not
about children. It's about choice, agency, and regret, and how the sheer abundance of options
can erode meaning rather than expand it. My guest today is Barry Schwartz.
one of the most influential social psychologists of our time,
and the author of The Paradox of Choice and his new book Choose Wisely.
Bear's work exposed something most of us feel but rarely name,
that most freedom does not always lead to better lives,
that endless choice can exhaust us,
and that when every decision is framed as optimization,
we slowly lose authorship over our own lives.
In this episode, we explore why too many options can undermine
agency instead of empowering it, how modern systems replace judgment with metrics and what that
costs us. The difference between satisfaction and meaning, why regret has become a defining emotional
pattern of modern life, and how reclaiming mattering requires limits, commitment, and discernment.
Before we begin, a quick note, if you'd like to watch these episodes in addition to listening to
them, you can join us on our YouTube channels at John R. Miles and Passion Struck Clips.
Now, let's begin the You Matter series with renowned psychologist Barry Schwartz.
Thank you for choosing Passionstruck and choosing me to be your host and guide on your journey to creating an intentional life.
Now, let that journey begin.
It is truly an honor today to welcome Barry Schwartz to Passionstruck.
Barry, how are you today?
I'm great, John, and it's a pleasure to be with you.
As I had told you a little bit about me leading up to this interview, I think,
have really been immersed in this study of science and mattering for over seven years now.
And I am currently in the final stages of doing my final edits for a book I have coming out
called The Mattering Effect. And I was actually speaking with Rebecca Goldstein, who has an
amazing book herself, The Mattering Instinct, which I would encourage our leaders to really read.
She was telling me about her own fantastic work on the topic. And then she reminded me,
me of a meeting that you had in 2019 with David Yaden, Marty Seligman, and a number of other
colleagues that I'm calling the dream team. In the paper that came out of that meeting,
you define mattering as an action-oriented, context-dependent construct, something that
effectively functions as a successor to action. My question is this. In my own
research on mattering, I have identified something I'm calling the high performance trap
where so many leaders today, high achievers, treat life like it's a spreadsheet of isolated wins.
If mattering requires us to see the impact of our actions, does this isolated win mentality
specifically blind us to the impact that creates a sense of mattering?
Well, it certainly can. It doesn't necessarily.
have to, but isolated wins are just that. And lives have trajectories. And you do things that have
effects on other people that continue into the future. And you may not be mindful of the longer
term effects of your actions. So if you tend to think of life as a spreadsheet and you enter your
assets and liabilities in the cells of the spreadsheet, and at this moment in time, and at that moment in
time and then you just add them up.
You lose the ramifications of things that you do because you're treating every moment in life
as an isolated moment.
Now, the virtue of doing that, if you want to have a science of something, is that it can
be analytically precise.
And that's a good thing.
Physics has taught us.
The drawback is that it may be that you are getting an analytically precise measure of
something that's the wrong thing to measure. And that's my worry. And the book I just came out with
is a critique of rational choice theory, which comes from economics, for precisely that reason.
It atomizes and tries to quantify the things we value. And in that way, it distorts, I think,
the kinds of issues we think about when we have decisions to make.
In the book you're referencing, which we're going to discuss in a little bit, is titled Choose Wisely, Rationality, Ethics, and the Art of Decision Making, which you co-wrote with a philosopher.
I did.
So I loved the combination.
Well, so do I.
And I met him in my very first year at Swarthmore College in 1971.
And we have been the closest to friends ever since.
We've taught together, we've worked together.
We haven't written much together because he tends not to write, because he can see what's wrong with every idea he has
before he finishes writing about it.
I have lower standards, so I publish.
So we published a paper together in 1978, and this book is the next paper, the next thing we published together.
So we have a long and wonderful history, and he taught me a lot.
I taught him a little.
I love it. Well, getting back to this topic of mattering before we dive into the book, this
group of people who met at that meaning came up with something called the organizational
mattering scale, which makes a really brilliant distinction between two Greek concepts
of achievement and recognition. And in high stakes environment, I see people drowning in recognition
playos. They have the renown, the titles, the broad, the board seats, whatever, but they have no
internal sense of Arete. Why do you think this is happening? And does it have something to do
with self-efficacy? Well, my take on this, which I agree with your assessment of the situation,
But I think there's enormous pressure to not to externalize consequences of our actions and our plans and to externalize them on a dimension that can be quantified.
We live in a market-driven society and the standards of measurement and achievement are so colored by what markets value that it's very hard.
to avoid putting what you do in that inside that framework.
And the problem with doing that is that it leaves,
I would say, the most important stuff out.
But you can certainly see it.
You can see it.
I spent my whole life in educational institutions,
and over the half century,
there's been more and more effort
to make quantitative and precise
what our expectations are of students,
and what their performance is, as if you could capture the sort of qualities of mind of a student
with a single letter. Now, we have to give grades. I understand there are practicalities.
The problem comes when we reify the grades that we give, and they think that the grade actually
is a complete representation of the mind and the work of the student who got that grade.
So I think the pressure to think about life in that way is very, is pervasive and powerful.
And we don't even realize often that when we do that, we're distorting what we should be thinking about and what we should be aspiring to.
So I'm not surprised that it happens. And you almost have to live in a monastery to avoid being influenced by the sort of ideology of the market.
Well, it's really interesting that you bring this up, and I'm going to ask one more question on it.
But for many of our listeners, they are probably too young to have lived through the Vietnam War.
And I was too young to live through it, but I went to the Naval Academy and we studied it heavily.
And I had a rare, extremely liberal teacher when I was there who taught a course examining the war through motion pictures.
And he actually used to bring.
bring up Robert McNamara a lot because he would call it McNamara's war. And Robert McNamara,
and I'm going to let you tell the audience about this, because you reference him a lot,
and you use him as the ultimate warning of what happens when we try to manage complex human
systems through math-based results alone. And I'm going to let you tee that up here in a second.
But the reason I'm bringing this up is I was researching the book. I interviewed Jimil Zaki.
What you were just talking about with students, he brought this vision to me that what we're doing with mattering now is we're making it into a marketplace.
These businesses are making it into a marketplace of mattering where they're using math-based algorithms to really govern our lives.
So I was hoping maybe you could take this Robert McNamara and what Jamil said and maybe expand on it.
be happy to. The story that we tell in the book, first of all, listeners should know that McNamara came to the Department of Defense after a distinguished career running Ford Motor Company. And so he really had this very analytic turn of mind. And the notion that your job was to take the fog of war and remove the fog so that things could be reason.
reasonably precisely measured and could lead to effective strategies, which could then be reasonably
precisely evaluated. So that was his approach. And one of the many problems with the Vietnam War
was that it wasn't obvious that we were winning, which seems bizarre given the United States
and the opposition, the asymmetry. And it was becoming increasingly unpopular with the public.
very unpopular. And the political side of the question of how to fight the war included the question,
how do we get popular support for what we're doing? So the question that arose was, well, how can we,
what would matter to people? And the conclusion was, if people saw that we were winning,
they would be less upset that we're fighting.
So then the question became,
how can we show people that were winning?
And again, for listeners who are too young,
this was one of the first of what has come to be called asymmetric wars.
We have this massive army with massive artillery,
and we're fighting in a jungle against rag-tag bands of opposition.
So it really wasn't,
at all obvious at any given moment who was winning because the metrics weren't clear. They decided
a pretty good proxy for the question who's winning is who's losing more people. In other words,
body counts became the measure of who was winning and who was losing. Now, we could have a long
conversation about whether body counts are actually capturing what matters, but that isn't really
the point of the example. The point of the example is that once they decided that was what they were
going to focus on, they changed the way they fought because the objective became maximizing enemy casualties.
So instead of using that as a metric for assessing how the war is going, it became the metric for how the
war is going. And it isn't necessarily true that strategies that maximize casualties are also going to be
the same strategies that maximize your advantage. So because of this need to quantify and to be able
to point to something as an indication that we were on the right track and that we were making progress,
the whole framework, excuse me, the whole, the whole framework, the whole, the whole,
framework within which the strategic decisions were made got completely distorted,
and thousands of people died needlessly. So this is a case where rationalizing what you do,
that is being able to quantify it precisely really distorted the objectives and all of that
got lost in the public conversation. So it didn't even, it didn't seem as though it was being
distorted, but it was. And we take this as a kind of vivid and very consequential example
of what can happen when you're focusing on the wrong things. And we think that, again,
the sort of framework of market calculation pushes us to focus on the wrong things.
And I'm going to extrapolate this on a second. But to me, when I hear this story,
it's almost as as as anem in World War I, where the forces,
were doing French warfare, hundreds of thousands of people lose their lives, trying to gain
inches of territory. It's ridiculous when you think about it.
Yeah. There's a wonderful book, by the way, that I'm rereading by the novelist Pat Barker
called Regeneration. And it's set in a psychiatric hospital during World War I.
And this psychiatrist is treating people who are, have been psychologically shattered by their participation in the war, including a couple of poets.
And if people want a vivid reminder that war is hell, it's a wonderful book to read.
Thank you for sharing that.
I just wanted to make this analogy really real to people.
I spent most of my life after I got out of the military as a business executive working for companies like Dell and Lowe's in the C-suite.
And when I look at what McNamara was doing in Vietnam, it's what major corporations throughout the world have been doing for the past three decades.
So we measure everything based on shareholder value, customer success metrics, things like that.
And then we wonder why 70% of the workforce worldwide, billion people, are disengaged.
It's because we're treating them as body counts instead of bodies.
And that's really what I try to bring forth in the book is what's happening to so many people today
and why it's leading to hopelessness, loneliness, burnout, all these different conditions
that are now becoming chronic epidemics globally.
I couldn't agree with you more.
The paper that I wrote with Richard Chilin-Fry 50 years ago was essentially that argument applied to factory work,
where, in effect, the people working were regarded as interchangeable parts in the same way that the equipment was.
And the idea was to create jobs that were so low-skilled that if somebody left, that person could be replaced instantly by,
someone else. And the underlying assumption is the only reason people work is to get paid.
And as long as we pay them okay, they won't care what they do. So why don't we make what they do
as horrible, boring, monotonous and repetitive as possible? And they won't care because they're
getting a paycheck. So this argument was that what this process did was turn work into
something where there was not.
no opportunity for satisfaction except for the paycheck because everything else had been removed.
And that's what you're describing. And in those days, our focus was on the blue collar,
but the same process has continued to occur. And it is now operating in the white collar
workforce as well, which is, as you say, why so many people, they're looking for the next
job the day after they start the current one, because it's clear they're not going to get any
needs or desire satisfied except for a good-sized paycheck. I remember my time at Dell,
which I talk about the most. I was working 100-hour weeks traveling globally two weeks out of the
month, barely seeing my family, and no one cared. No one ever asks if you're doing okay.
They're just, they care. Are the projects running on time? Are we making the money we should?
is the budget, right? And then when you're not doing that, all I was dealing with was HR issues
from people. And it's even worse than that, because even if people asked you if you were doing
all right, you might ask yourself, why are they asking me that? And my sense is that the reason
they're asking you that is that they want to make sure you remain productive. They don't really
care about whether you're doing all right. But their assumption is that if you're not,
it'll show up in your productivity.
So they want to keep you happy enough that you remain productive enough for them to see value in continuing to employ you.
So even when they ask the question, they're almost certainly asking it with the wrong intentions.
Before we continue, I want to pause for a moment.
Conversations like this can feel quietly disorienting.
When the sheer number of choices we face is questioned, our instinct is either to optimize harder
or to disengage altogether.
But mattering isn't built through optimization.
It's built through discernment.
Inside the Ignited Life,
each episode in the You Matter series
is paired with guided reflection prompts
designed to help you reclaim judgment
without collapsing into paralysis or regret.
This week's prompts focus on
recognizing when choice has turned into pressure,
identifying where optimization has replaced authorship,
and clarifying what it means
to choose in alignment with what actually matters.
You can explore them at the
the ignited life.net. Now, a quick break for our sponsors. Thank you for supporting those who support
the show. You're listening to Passionstruck on the Passionstruck Network. Now, back to my
conversation with Barry Schwartz. I couldn't agree more with you. Well, in Choose Wisely,
you argue that an ideally meaningful life is one of organic utility rather than a mirror list
of accumulated experiences, or as you say in the book, rocks in a basket.
I want to back up here for a second because most of the listeners are probably going to not have any clue what organic unity means, but I was hoping that you could explain this.
I'll try. What we're trying to suggest in the book is that it's important to think of our lives as ongoing narratives, that there's a trajectory to life, that it isn't simply about attaining one pleasurable moment of
followed by another pleasurable moment of experience with no particular connection between them.
That is to say, life needs to have meaning.
There are different ways that people can get meaning out of life, and in a pluralistic society like ours, you certainly see that.
So we're not trying to tell people what they ought to think of as meaningful.
What we are suggesting is that people ought to be thinking that they, in during,
in living their lives, they should be aspiring to meaningfulness, which I think is a very close
cousin to matter. Meaningful means that what you do matters. What you do makes a difference. It can make a
difference to the world. It can make a difference to the people who are close to you. It can make a
difference to our collective knowledge about how the world works. There are different ways that it can make a
difference, but you want somehow to have some confidence that the world will show that you once lived
in some way. For most of us, I think a lot of that aspiration is reflected in family, because more of
us can hope that our legacy will be embodied in the continuing members of the family.
Fewer of us can dilute ourselves into thinking that we're actually going to change the world
even for strangers or change in a fundamental way how we understand the world.
But everybody, almost everybody, can see that their life will matter in the way it's manifest
in the lives of people who are close to them going forward.
And the argument in the book is that the framework that we use, that we are encouraged to use,
that has the honorific designation rational is one that focuses not on life as a narrative,
life as a trajectory, but instead on moment by moment wins and losses, each of which can be
quantified, each of which can be quantified on a single scale, a utility scale, say. How much utility
did this last week of work bring me? And then you can say, well, I got the,
utility from my paycheck. I've got utility from my interactions with clients. I got utility
from my interactions with coworkers, add it all up, and you get an answer to the question, how much
utility was this week providing me? That's way too narrow a framework for assessing a life.
It's way too narrow a framework to use for making decisions that may have long-term consequences for you and
others. Yet it's the framework that we are encouraged to use and rewarded for using in the society that we
live in. So this book is an attempt to suggest to people that it is leaving almost all the
important stuff out to think about your life in that way. And one reason why I'm so impressed
with Rebecca Goldstein's book is that sort of is the point of the book, and I'm eager to see
yours is when it's done as well. Thank you, Barry. And I'm going to try to bring this to the listeners
in the way they can understand it. I think about rational choice theory. You're basically treating
people as interchangeable units of maximizing behavior. So in many ways, when I think of the
modern crisis of burnout, it's actually a crisis of replaceability. Is that a
a way to think about it?
Well, I think it is.
There is a certain sense, again, to use the term you like mattering.
The more replaceable you are, the less you matter.
What it means to matter is that you can give an answer to the question, what is my unique
contribution to the world?
And if you're just an interchangeable part, the answer to that question is almost certainly
that your contribution is essentially nothing.
And the attraction of homogenizing people in this way is that it can make the enterprise that you're a part of more efficient.
You pull out one transistor that stops working and you replace it with another one instead of inquiring as to what went wrong with this transistor.
So you pull out one person who's underperforming and you replace that person with another one.
So the efficiency, the drive to be efficient and thus more profitable is,
What encourages us to treat people as interchangeable parts with no aspirations, no trajectories,
no important personal identity.
And I think people who manage other people know that's not what these people they're
managing are.
But from their point of view, the only thing that matters is the aspect of the person that
is going to be manifest in the work that person does inside the way.
workplace. And yes, that leads to burnout. Now, it should be said that you can also burn out because
everything matters too much. I love the idea that I can take my work home with me. On the other hand,
when you can take your work home with you, what's to stop you from simply working every waking
moment of every day and letting that crowd out other aspects of your life that are important? You have to
find a way to maintain balance. If your supervisors aren't putting pressure on you to put in
a hundred hour weeks, you can put pressure on yourself to put in a hundred hour weeks. So you get
burnout from feeling like you don't matter and you get burnout from caring so much that you can't
let it rest and you can't make the work you do just part of a full life rather than all.
Very, my wife is going to be listening to this and saying, as I've been working on this book,
what you're saying is exactly what's been happening to me. I work from home and when you have a
deadline, it is so easy to walk down the hall and focus on the task. I saw my whole career that way,
and it is easy. The nice thing about having little kids running around is that they'd simply demand
they stop doing what you're doing. But when the little kids get bigger, it's really entirely
in your hands how much you can maintain balance in your life. And we depend,
you know, in the Choose Wisely book on the framework that Aristotle created 3,000 years ago.
And for him, really, it was about balance because of the many virtues that you wanted to cultivate in people.
All of them were important. And sometimes they were in conflict.
And so what you needed to be a good person from Aristotle's point of view is all of the virtues.
all of the attributes that he regarded as virtues in the right balance and deployed at the right time.
And so you could be the smartest person in the world and be a monster because the virtue of intellectual power
simply overshadowed everything else. And you can't live a life just because you have the biggest
head in the room. Life demands more of us than that. So for him balance, finding the right amount,
finding the mean, he called, is at the heart of what he called Eudaemonia, which Marty Seligman
translates as real happiness, authentic happiness. So I've become pretty active on substack. I think it's a
great way to practice writing, which I love to do, but also get ideas out there. And I recently
did a post that I called the architecture, architecture of significance. And
What I was trying to do, and I think it relates well to your book, is I said that so many people today are trying to build an architecture of success.
And if you look at the ancient builders, people who are building the great cathedrals, the pyramids, great wall of China,
most of the people who were working on these projects knew going in that they were never going to be alive to see the fruits of their labor.
but they treated it as a legacy that they were passing down for their offspring.
And what I think people are doing today is we are trying to build that cathedral in our lifetime.
So we want to come up with the strategy.
We want all the accolades.
We want this living monument to ourselves, something that I call we become a vanquisher.
And what I'm arguing is that a monument, let's just take the national monument in D.C.
great to look at from the outside, but you surely can't live in it. It doesn't really provide a lot
for you. And what I am suggesting is that people need to form their lives as an architect of
significance where when you start looking at the foundation, the windows, the pilings, the roof,
it should be something that becomes more like an orchestrator or something I'll call a creative
amplifier where what you're trying to do in your life is to amplify the benefits for the rest of
society so that what you're creating is something that leads a much longer legacy of goodness,
something I think Dr. Keltner, who we talked about, mentions as moral beauty to humanity.
Yet I think society rewards us for being the architect of success, especially on social media,
things like that. What do you think of that analogy? I think you're right, but what I would want to
emphasize is it takes a certain set of beliefs or faith that the future is going to be like the
present in some relevant way to work on a cathedral knowing that not only will you not live to see it
finished, but neither will your kids. You need confidence that eventually it will be finished.
and that confidence comes partly from a sense of continuity in the society you live in.
And what has happened in modern societies is that the time units that matter have really gotten smaller and smaller.
There's no reason for us to have confidence that our grandchildren's world will be anything like our world.
And if that's true, then all of a sudden your time horizons shrink.
If I'm embarking on a project that's going to take three or four generations to complete,
why believe that the third generation is going to care about this project?
That change has really happened.
A moment was a lot longer two centuries ago than it is now.
And that even if your boss isn't pushing you to have a very narrow window of concern,
the world is pushing you to have a very narrow window of concern.
really is going to take a lot of the potential meaning out of projects and shrink our aspirations.
The reason we want to leave a monument is that we don't have any confidence that the world will
care about what we did 20 years from now. And if you're a scientist doing relatively trivial
experiments in the hope that every experiment you do is adding a brick and eventually you'll have a wall,
and eventually that wall will become part of a cathedral,
then you can really be content with the modest contributions that you're making
because without those contributions, there would never be a cathedral.
But when you stop being so sure that there is a cathedral in the future,
well, then what you're doing day to day looms much larger than the ultimate contribution
the ultimate result that you've made a modest contribution to.
And it's really hard to criticize people
for being short-term in their thinking
because society has become short-term in its thinking.
And we're, to some degree, we're victims of that.
So I think your fingers are on the problem,
but I don't think it's fixable simply by changing attitudes of individual people.
I've recently been reading, I think it's nexus.
and the book is all about the propagation of information
and how much it is set up over time.
And it's really interesting to me
because when you look at the evolution of the printing press
and you just look at religion,
up to the printing press,
you take something like the Bible.
They had to be handwritten.
And so in a given year,
maybe you had 150, 200 of them,
if you were lucky, replicated. All of a sudden now, you can have 10,000 of them replicated,
and so it gets distributed. Well, now that we're in the information age, it's like something
happens in Jakarta, and we hear about it in the United States 30 seconds later.
Yep.
So not only do we hear about in the United States, everybody in the world hears about it 30 seconds
later. That's right, but think about that. Think about having a job as a scribe.
where it might take you a year to produce a Bible.
Why would anyone do that in a world that feels incredibly temporary?
You need to have some confidence that people are going to care about this book
in order for you to devote a year of your life to producing it.
So copying a book was almost as much work as writing it.
So I must say when I wrote this last book, I was asking myself, does it still make sense to write books in the world we're currently living in?
Will anyone read something as 250 pages long? It's like reading War and Peace.
And it's a little defeating to think that the time, the rhythm of life has changed so much that it seems like.
it seems like an impossible burden on people to ask them to read a book, not to mention writing it.
Well, Barry, I spent the time to read yours, and it's interesting. I read probably 100 to 125 books a
year because as an author myself on this podcast, I feel like I'm doing a disservice to a person I'm
bringing on if I don't know the subject matter, at least. And I will be honest to say that
there's some books that piqued my interest more than others, and I read more carefully. When I released
my first book, I went on about 80 podcasts, and I think out of the 80, maybe three people read the book.
So it goes to what you said, but I think your book is a fantastic book, and it gave me so many ideas,
as did that research that you and Slegman and others did, and Rebecca in 2019.
But let me just say something about that research, because it's an interesting,
lesson in the problems of taking a scientific quantitative approach.
So the paper is about mattering, which is a vague concept, and it tries to come up with tools for making it more precise and measurable
since if you want to do study it scientifically, you need to be the thing you're studying needs to somehow be measurable
quantifiable, and people can agree that what you say you measured is what you've actually measured.
There's a certain respect in which that was very premature, because figuring out whether your
quantified assessment of mattering is what's needed requires that you have a pretty good understanding
of what mattering means. So there's a lot of conceptual work that needed to be done,
before you rolled up your sleeves and figured out how to study it scientifically.
And we, in that meeting, put the cart before the horse by trying to quantify something
before we fully understood what that something was.
And of course, one of the things we know about human beings is that they're very impressed
with quantitative evidence because it seems so solid and scientific.
So once you've quantified something, it dominates the conversation. The quantification
dominates the conversation and the subtleties about figuring out what mattering means, which I presume
will be in your book and I know are in Rebecca's. Those sorts of discussions don't happen
because the focus is so much on how can we measure it. So I had my reservations about the whole
project as we were working on it because I thought maybe it would be a good project to do after we
spent a year talking about what mattering meant, which we didn't do.
It made me think of the discussion I had with David Yaden, who was one of the people who was in
the room with you. And what David is doing now is really interesting because he's studying
psychological states at Johns Hopkins by examining people who are on
mind-altering substance. One of the things he is trying to do is to look into the eye of someone
to understand what this mattering state looks like. So you are right. I think that's one of the
reasons that it's a difficult topic because it hasn't been nearly studied as much as people think it has.
No, it's one of these things where I can't tell you exactly what. I can't tell you,
give you a precise definition, but I know what I mean.
Now, we, concepts like that are what enable us to get through the day.
There are lots and lots of things that we have imprecise or only semi-precise definitions of
that we don't all mean the same thing by, but we mean enough the same thing that we can
actually have a conversation about them.
And insisting that everyone means exactly the same thing is not always the best strategy
because it stops you from working out what that concept should mean.
And I don't think Rebecca's is the last word on what mattering should mean,
and I'm suspecting that your book won't either be.
But as efforts are made to try to get as clear as we can about what it is and why it's important,
over time you would imagine that an understanding will develop and be refined,
and we will make a fair amount of progress in taking a vague,
term and making it much less vague. But you shouldn't start with precise definitions. You should
end with precise definitions. I can't agree with you more. So you have to disagree about something.
Well, well, let's talk about something that you and I both care about. So I live here in Tampa Bay
and throughout most of the year, we wear shorts here because it is so warm. But I
I grew up in Pennsylvania and Lancaster, and not too far from where you taught for all those years.
And I have always loved wearing blue jeans.
In fact, I always love environments where I get to wear blue jeans.
And I understand you love blue jeans as well.
I do.
And I have several sponsors of the podcast who sell blue jeans.
And one of the most frustrating things for me is there are like a million different types of blue jeans out there on the market.
How does this whole topic of blue jeans relate to your book?
So this is my claim to fame.
I wrote a book 20 years ago.
I am now with a former student writing a revision of it because the world has changed so much in the 20 years since the book came out.
The book's called The Paradox of Choice.
And the central argument in the book is that we all believe correctly that being able to make choices is essential to well-being.
It's what enables us to live the kind of life we want.
It's what enables us to feel autonomy and control over our lives.
It's good.
And we all know that.
The point of the book is simply to illustrate to show that, yes, choice is good, but it isn't only good.
And when there's too much of it, instead of liberating people, it can paralyze them.
In addition to paralyzing them, it can lead them to make poor decisions.
In addition to that, it can lead them to be dissatisfied even when they make good decisions.
And so the book lays out why it is that there can be too much of a good thing.
In this case, the good thing being freedom of choice.
And the book begins with my trip to buy a new pair of jeans at the gap, which is why I used to buy my jeans.
And I walked in and I told the clerk my size and normally buying jeans took five minutes.
And the clerk said, you want slim fit, easy fit, or relaxed fit.
Do you want button fly or zipper fly?
Do you want boot cut or taper?
Do you want slim or regular?
You want acid washed or stone washed?
On and on, the options went.
And I said, I want the kind that used to be the only kind.
But of course, they didn't make that kind anymore.
more. And understand, this is in a place that only sells GAAP genes, right? So it's not like there
was an infinite set of possibilities. But compared to what I was used to, there was effectively
an infinite set of possibilities. And I tried all the different styles on and I walked out with
the best fitting jeans I'd ever purchased. I did better. And I felt worse. And it wasn't because
I spent so much time buying jeans. It was because.
because as I was trying all these pairs on,
I came to the view that there had to be one style
that was going to be perfect.
If they made them in so many different styles,
one would be perfect.
And what I got was good, but it wasn't perfect.
So I felt my standard had gone up.
And because my standard had gone up,
I felt like the decision I made hadn't met that standard.
And that never used to be a problem.
When I bought jeans, they fit however they fit.
And I walked out with them and went
on with my life. So that's what led me to write the book. I'm happy to say that in 25 years or so
since I started writing the book, there's been hundreds of studies done on this problem of choice
overload. And none of the arguments in the book require modification. It has stood up. The only
thing that requires modification is that what I regarded as an unmanageable amount of
choice seems trivially small in comparison to options that people face in the digital world.
The gap had eight styles. Now you go to Amazon and you find 80,000. How do you choose a pair of
jeans from 80,000 possibilities? So that's my claim to fame. During the holidays, my wife was
shopping for jeans and she likes to get him at the White House black market. And the same thing
happened. I happened to be there at the store with her, and they have this picture that has all these
jeans on it. And I think they should put the same model wearing all the jeans so you can see how they
all fit, but they don't do that. But they were like 12 different ones. I'm like, how do you pick it?
Certainly, once you find the one that fits, that's the one you got to remember, but probably
next year they're going to change it. Oh, not probably. Certainly next year they will change it.
That's why one of the things that I have come to do when it comes to shopping is when I find something that really seems like this is the right thing, I buy three or four copies of it.
So that when the one I bought wears out, I got another one I can count on because I know that if I go back to the store, they won't have that kind anymore.
So I now buy in bulk, hoping I live long enough to be.
all the things that I buy.
So much truth to that.
Well, I'm excited to read the updated version of that book as well, which I have a copy of.
But I recently interviewed Alex Emas, who helped Richard Thaler update the winner's curse.
And I was happy to see that the winner's curse also lived up to the test of time.
But they did significant re-architecture to that book.
Well, we've done the same.
The new book is going to have four chapters that are completely new.
stuff that wasn't discussed at all in the last edition. Because as I say, a lot of research has been
done since that book came out. Happily, there are no sentences that say, 20 years ago, I said
this, and it turns out this is wrong. So accept this instead. It's just things have developed
and understanding has been refined over the 20 years. And it's gratifying in a way, although
it would have been more gratifying if somehow people read my book and decided their mission
should be to simplify the world, which is not exactly what happened.
So one of the other things I wanted to talk about was relationships.
And in the book, you talk about how transactional relationships are increasingly replacing deeper ones.
And I think that this is one of the biggest issues that we're facing in today's world.
And I want to relate this to another theory that Richard Ryan and Edward D.C. did self-determination theory,
where one of their most important elements in that, in addition to autonomy, etc., was connectedness.
How do you think what's happening today is eroding aspects of self-determination theory?
Well, here's my problem with their framework.
Connectedness is very important, but connectedness implies constraint.
The more connected you are to other people, the more the effects of your decisions will
be reflected in them.
And so if you are an island, then you can express your autonomy and self-determination.
and do whatever you think is the right thing for you to do.
And you don't have to worry so much about the consequences for other people,
because you're an island.
The less of an island you are, the more connected you are,
the more you have to consider the effects of your decisions on other people
and be constrained by that.
So there is a sense in which the desire for self-determination and autonomy
is in conflict with the desire for connectedness,
because connectedness will inevitably reduce your autonomy and self-determination.
And how you reconcile two really important aspirations,
I want to be a free autonomous agent,
I want to be connected to other people,
is the problem of our times.
In my view, these two things need to be kept in balance.
There have been periods in history where connectedness to other people was so oppressive
that you basically couldn't break out of the shackles that surrounded you when you came into the world
and people weren't able to live the kind of life they thought they should.
And now we're living in a time that's just the reverse.
You can do anything you want, but it doesn't seem like anything you want matters very much
because it's just you. It's not you and the people who depend on you in one way or another.
So figuring that out is really very challenging. And when you put so much emphasis on the
self-determination part, I think it's inevitable that you will neglect the connectedness part.
And it's not accidental, which I assume is what you have in mind in asking this,
that loneliness seems to be the problem of our age.
Exactly.
With eight and a half billion people on the planet,
it's hard to imagine that lonely, this is a problem,
but here you are living in a city with eight million people,
and you don't know anybody.
You know, when you go into your apartment, you close the door,
there's no one else there on Earth.
It's just you.
And that's not a healthy way to live.
Well, we think there are others because they're out there in social media or in our gaming universe.
But it's such a superficial kind of relation to others that it's really not an adequate substitute for the kinds of entanglements that were a part of normal life in the past.
What does it mean to say I have 4,000 friends?
What can that mean?
Or 2 million followers.
Or 2 million followers.
I don't know what kind of a commitment Taylor Swift has to all of her followers,
but I suspect it's not what DC and Ryan have in mind when they talk connected this.
She's actually a case study in making her fans feel seen and heard and value.
She is.
She does an amazing job of making everyone somehow feel like the most important person on earth.
during her concerts. And it's a gift to do that, to be able to do that. So that's my problem with
the DC and Ryan framework, that two really valuable things are push us in opposite direction, push us
in different directions. And our job is to figure out, again, as Aristotle would say, the mean.
Connected but not so connected that you're completely constrained. Constrained but not so constrained,
free but not so free that you're not willing to accept the constraints that other people impose on you.
Barry, one thing in the time we have left, I wanted to make sure we covered, is that a core theme of
your book is that no formula substitutes for judgment.
Correct.
Why is it that we don't use that judgment as often as we should?
Well, I think there are a couple of reasons for it.
One is that judgment is not a great thing to depend on if you don't have good judgment.
You need good judgment, not just judgment.
And another book I wrote with a different colleague some years ago about wisdom,
we made the argument that wisdom is learned, but it can't be taught.
And what we meant by that is the way you develop good judgment is by using your judgment,
paying attention to the results and slowly developing better and better judgment as you learn more
about the subtleties of the kinds of decisions that you have to make.
So one reason that we rely on rules is that we don't trust the judgment of the people
who we are asking to follow the rules.
That's one.
Second, the thing about judgment.
is context matters and every situation is in some ways unique.
And what that means is that the pattern of decisions we make may not be completely
transparently coherent in the eyes of someone else.
And in the age we currently live in, as soon as you promote one person but not another,
you can almost count on being accused of bias.
So the way we protect ourselves from those kinds of accusations is to turn the decision into one that can be made by formula.
So when the person who doesn't get the promotion accuses you a bias, you can point to your spreadsheet and say,
Person A did this and this, and you didn't do these things.
Person A got promoted and you didn't get promoted.
So you've got nice, clear, objective evidence that it was performed.
performance, measurable performance, and not judgment, not bias, that led to your decision.
And there's more and more pressure as a kind of insurance policy for organizations to demand
that people in positions of decision-making authority be able to have stuff they can point at
that shows, A, they treat everyone the same, and B, they actually have good reason for the decisions that they
make. So this pushes people to develop rules, even if the rules, even if they know that the rules are
really not up to the complexities of the situation. And the last thing I'll say is that relying on
people to use their judgment requires that we trust people, not only to have good judgment,
but to have good intentions. It isn't enough that I think you can make hard decisions well. I have to
also think that your aim in making decisions is a good aim. So do we trust the people we interact with,
the people who supervise us, the people we supervise, the students we teach, the professors
who teach us, is there enough of a relationship of trust? Trust that we have the welfare of other
people firmly in mind, such that when I make a judgment call in dealing with a student,
the student will trust that I might have made a mistake, but at least the student will trust that
my aim was to serve the interests of that student, as I saw them. And we don't live in an
environment where there's a general atmosphere of trust, quite the opposite. We live in an environment
where there's an atmosphere of deep suspicion. If you are suspicious of other people's
intentions, if you are wary about the quality of other people's judgment, you're going to make a rule
every chance you can to protect yourself from bad intentions and bad judgment. So that's why it's more
of a problem now than it was. And in fairness to modern society, the more diverse society is, the harder it is
to use your judgment in a way that seems reasonable and fair to everyone, because people come into a
situation with such different perspectives that you almost feel obliged to wedge them into something
more formulaic so that you can treat them all the same. We don't treat our children the same.
I don't know how you raised your kids, but one of the things that having a second kid teaches you
is that you thought you got it figured out with the first kid, well, you were wrong because
the second kid needs a completely different set of operations on the second.
the part of the parents. Every kid isn't unique, but we get to know our kids well enough
that we can actually make different decisions for kid two than we did for kid one. We tend
not to know our employees as well. I certainly don't know the 300 people who are in my introductory
class well enough to tailor what I do to the particular needs of each student, can't do it.
Throughout my career as I would change jobs and go on interviews, I would have described myself
back in the day as a servant leader.
I now think that more of us need to be gardener leaders is a term I use.
But when I would get the question that you always do in an interview session, people would
ask, you describe your leadership style, I would always say it's situational.
And people would just give me this look like, what the heck are you talking about?
how can you do situational leadership? I'm like a different situation determines how you're going to
lead in it. Right. Meaning we all have different personality types. So if I try to use
a particular leadership type on every single employee I'm dealing with, especially a direct
support, the way I motivate one person is completely different than the way you have to motivate
someone else. And it's the same thing that you just said with you. No, absolutely. But then you open
yourself up to being accused of being unfair, partisan, what have you. The right answer to the question,
what's your leadership style? My view, the right answer to that question is, it's situational.
And instead of giving you a look of what the hell is he talking about, people should be nodding
and say, ah, he understands that everybody is different. But instead, you get these looks of,
how did you manage to rise so high in the organization with a leadership style like that? So, I'll
We agree about this completely, and I don't think it's encouraged in the actual institutions that we operated.
It's actively discouraged.
I have this funny story.
I was at Lowe's at the time, and they brought in Corn Ferry to evaluate all the leaders in the organization who were deemed to be high potential C-suite executives.
And I remember I'm talking to this organizational psychologist, and she was one of the people I told about,
situational leadership and she references Marshall Goldsmith's book,
Who Got You Here Isn't going to get you where you need to be.
And that's what she told me when I brought up situational leadership.
And I just sat there and shook my head.
If you're evaluating our leadership and you as an organizational psychologist
don't value situational leadership, man, we are doomed.
Yeah.
But it's hard to publish journal articles about situational.
leadership because you can't have nice, neat graphs measuring easily quantified variables.
Yeah, that is the truth. Very, a question I love to ask people as the last question on the show
is, what does it mean when you hear the words passion struck for you to live a passion struck life?
Well, if I were to use that phrase, what it would mean to me is figuring out somehow what
your mission on Earth should be.
That is to say, what do I really want to spend my time and energy on and why?
And passion struck as a phrase suggests that this is something that happens to us,
like a bolt of lightning.
And maybe sometimes it is that way.
But it's also possible that it's something that we can discover with heart
hard work thinking about what gets us excited, what we have the talent to make a contribution
to, and so on. So it's less about being struck than it is about intelligently searching
with the hope, with the goal of figuring out where the passions lie. The thing that makes,
and I think it's a wonderful thing to aspire to, when my kids were growing up, I tried
without being too pushy, to encourage them to have very modest tastes with regard to material things.
And the reason was that I said this to them, I don't ever want you to take a job because you can't afford to live the life you want without it.
I want you to take a job because you're excited about the job and not because of how well it pays.
And that can be a huge sacrifice.
And the more modest your tastes are, the less of a sacrifice it is to take the job that excites you rather than the job that compensates you well.
And so I want you always to have the freedom to say no to the high-paying job and yes to the lower-paying job.
And a good way to do that is to develop habits that are modest.
And so there is, it seems to me, that's a useful lesson for people to have in mind.
If you want to find something that you're passionate about, you also want to organize your life
so that you can actually pursue that thing.
And sometimes we make day-by-day decisions that push us further and further away from pursuing our passion
because these decisions we make put demands on us that only certain kinds of activities can satisfy those that pay well.
One of my grandkids lives in Seattle.
She's a young adult, and she came to the conclusion about two years ago, sadly, that either she was going to spend her life doing work she hated.
and living in a place she loved,
or doing work she loved, but living in a place she hated.
In other words, she came to the view
that there was simply no way she could live a life in Seattle,
a very expensive place to live,
and do the work that excited her
because the work that excited her wasn't going to pay her enough
for her to live in Seattle.
I think she was maybe a little too pessimistic,
but certainly this kind of thinking is not unreasonable.
We find ourselves in situations sometimes beyond our control
where we have to abandon the passion, whatever it is,
because it won't be possible to live a decent life in pursuit of that passion.
And that's really a sad thing.
So that's what I take passion struck to mean.
was I approximately what you had in mind?
It's always interesting for me to hear everyone else's thoughts on it.
I have my own definition of it, but I think one of the best ones I was ever given is I had
this gentleman who leads an MBA school at the Catholic University, and he had previously
been a Swiss guard for Pope John Paul II, and Pope John Paul II used the exact phrase to him.
this gentleman was completely at the time floating like Abraham Lincoln described himself,
like a piece of driftwood from side to side, not knowing where he needed to go in life.
And the Pope said to him that what God wants for you is to become passion struck.
He wants you to solve a problem that only he has given you the tools and superhuman talents to solve that benefits humanity.
for its betterment. And that's how the Pope described.
That to me is really what I hope people take from it,
is that passion for some people comes as a lightning bolt.
For others, it comes, as you said, we really have to struggle
for what it means to us. But once you find that problem
that only you can solve, it then is the relentless hope of mind
that people start cultivating their lives around it.
Exactly.
Because if you live it like I was for so many years as a corporate executive, I was exhausting
every bit of my life doing things that were counter to what was making me passion struck.
And it was exhausting the life out of me.
Yep.
Because every single day, I was peddling on a treadmill farther and farther away of what was bringing me.
And that's exactly what my advice to my daughter when she was a teenager was meant to prevent
happening. If your material tastes and expectations are modest, when you get smacked in the face by your
passion, you'll be better able to pursue it than if your material tastes and aspirations are not modest.
So whether you're waiting for the thunderbolt or you're looking for it, either way,
it's nice to make sure that you have prepared your life so that when you find it, you'll actually
be able to act on. I just have to go to the study of Paul Waldinger is working on at the Harvard
adult study of aging. Yeah. They wrote a wonderful book. Yeah, good life. People who had the most
money were definitely not the ones who were the happens or most fulfilled. It was exactly the people that
you have just described who were the most fulfilled in life. And isn't that what human flourishing is all
about? That's what I think. Well, Barry, it,
It was such an honor to have you here today. Thank you so much for joining us on Passion Star.
It was great to be with you. You asked wonderful questions, and I learned a lot.
That brings us to the close of today's conversation with Barry Schwartz. If this episode stayed with
you, it's because it touched something familiar, the quiet fatigue of too many options and the
deeper exhaustion of never feeling settled inside your own choices. Here are three reflections
I'm carrying forward. First, more choice does not equal more freedom.
Second, agency requires limits. We don't become authors of our lives by optimizing everything.
We do it by deciding what actually matters. And third, mattering grows through discernment.
When we stop chasing the best possible option, we make room for significance to take root.
Barry reminds us that a meaningful life isn't built through constant comparison. It's built through
presence, responsibility, and chosen constraint. If this conversation resonated, please consider
sharing it with someone who feels stuck and indecision, or leave a five-star review on Apple Podcasts
or Spotify. It's one of the most powerful ways to support the show. If you'd like to continue
the work we do here on the show, visit the ignitedlife.netnet for episode reflections,
watch the full conversation on YouTube at John R. Miles or Passion Star Clips, or explore
intention-driven apparel at start mattering.com. Later this week, we continue the You Matter
series with Daniel Ellenberg, where we examine how expertise, authority, and modern performance
culture shape who gets seen and who quietly disappears.
If the only way that you can matter in a way is to prove your masculinity, that's a very
ineffective and vulnerable way of living.
And ironically, that you're trying to hide vulnerabilities by proving masculinity, but it's
ultimately and ironically the most exposed you can potentially be because in proving masculinity
it can always be disproved
and a lot of guys
live like that.
Until then, remember,
you don't matter
because you choose perfectly,
you matter because you show up and stayed.
I'm John Miles, and you've been passion-struck.
