PBD Podcast - Ex-Disney CEO BREAKS SILENCE on Bob Iger & The Truth About Disney | PBD Podcast #864
Episode Date: September 29, 2026Former Disney CEO Bob Chapek sits down with Patrick Bet-David for a rare, wide-ranging conversation about his nearly three decades at Disney and his rise from the home entertainment division to CEO of... one of the world’s most influential companies.Chapek shares the strategy behind the Disney Vault, his high-stakes bet on Blu-ray, navigating COVID as a new CEO, his complicated relationship with Bob Iger, Disney’s culture wars, streaming, leadership, succession, and what really happened behind the scenes before his exit.👞 Get the NEW Billionaire Suede Loafer:https://bit.ly/4ym5oRA🏰 Get Bob Chapek’s book, Behind the Castle:https://bit.ly/46LbgrY👕 Shop the Icon Collection:https://bit.ly/3TuUU3x👞 Get the FLB1s:https://bit.ly/4mC4uf6Ⓜ️ Connect on Minnect:https://bit.ly/4kSVksoⓂ️ PBD Podcast Circles:https://bit.ly/4mAWQAP👔 Bet-David Consulting:https://bit.ly/4lzQph2🥃 Boardroom Cigar Lounge:https://bit.ly/4pzLEXj🇰 Kalshi:http://kalshi.com/pbdSUBSCRIBE TO:@VALUETAINMENT@BetDavidConsulting@vtgenz@ValuetainmentComedyABOUT US:Patrick Bet-David is the founder and CEO of Valuetainment Media. He is the author of the #1 Wall Street Journal bestseller Your Next Five Moves (Simon & Schuster) and a father of two boys and two girls. He currently resides in Fort Lauderdale, Florida.
Transcript
Discussion (0)
You just signed my death warrant.
What I should have done is seeing the smoke on the horizon.
In the beginning, I saw what happened to Jay.
I saw what happened to Tom, but I'm different.
That's not going to happen to me.
I think he got a taste of retirement or, frankly, a.k.a. less relevance.
And I don't think he liked it.
He didn't like being the color commentary guy.
He wanted to be the play-by-play guy.
sitting next to you.
And I knew that I was going to have a rough time, and then it just started piling on.
And he was closing down all of their parts.
When I knew I really had a problem was when he did the New York Times article.
By the way, I had no idea it was coming.
He didn't tell me.
His publicist didn't tell me.
And it's my understanding that the board didn't even know.
I'm at home and someone calls me and says, you lost your job already?
...brought back Bob Eiger to lead a CEO.
You signed my execution papers.
How do I recover from this?
cover from this.
From then on, it was a death by a thousand cuts.
It's not a miracle that I lost my job.
It's a miracle that it took three years.
Was there ever a conversation that we effed up behind closed doors
pushing too much LGBTQ to kids and families?
There was plenty of conversation as to what was the right direction for the company.
When I got the CEO job, I was concerned that this could create a backlash.
Are you long by on Disney?
I'd have to see where Josh is going to take it.
I think it's going to take some courage.
He has to confront Eiger.
He has to confront legacy management decisions.
He has to be bold.
He has to have courage.
Bob had a lot of support from Loyalists on the board.
The four board members that he replaced from Eisner?
I think Bob was always very, very confident that he can have his job back whenever he wanted him.
He hasn't called you since.
So I'm going to ask an indirect way of helping our guys, our production team that works so hard, get a raise.
Do you want to help them get a raise?
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Producers, cutters, all of them.
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this production all the time and maybe even give them a raise, then please subscribe to the channel
that allows us to get more viewership and indirectly it makes bigger opportunities for our current
team that we have. Thank you so much. So Disney, the story of Disney for the audience that doesn't know.
Did you pursue it? Was it accidental? Did it happen where there was a job opening? Hey, Babe,
maybe we should think about it. How did that happen? Good question. So I was talking to a friend
and I said, you know, I really feel like I need to get back to California
because I'd spent a little bit of time with H.J. Hines and Long Beach.
I really would like to get back to California. Cincinnati's great, but, eh.
And he says, well, I have a friend who just applied for a director of marketing job at Disney.
He didn't get the job, but I know there's one that's open.
So I just wrote a letter to the hiring manager, and interestingly enough, I got a call back.
and when I got the call back, it was only like maybe five days later, they said, well, we have a job,
but we're not really hiring right now.
We're going to be hiring in like three or four months, and I didn't want to let that opportunity go,
so I stuck my foot in the door before she can shut.
I said, I have a commercial shoot on my current job in Los Angeles next week.
Would you mind if I just stop by one day, as long as I'm going to be in town, and just say hello?
This is the one with Will Chamberlain.
Yes, it was.
Exactly, it was.
How was Will Chamberlain?
He was great.
He was great.
Was he flirting with the girls?
Because he got the reputation.
He got the reputation.
Yeah.
No, he was a gentleman.
He was a gentleman.
That's good.
Yeah.
Playing basketball and dress shoes, which was interesting.
But, you know, it was one of those things where they said, okay, if you're going to be in town, sure, come on in.
and three days later I had an opportunity.
Well, they actually gave me an opportunity to come back the next day,
but I was supposed to be on a flight back to Cincinnati with my boss.
And I figured that would be kind of awkward to try to explain why I'm staying.
So I said I'd come back Monday.
They agreed.
And I think by Wednesday had a job offer.
So I went in like five days from getting the phone calls saying we're not hiring anybody to getting the job.
How many interviews did you do?
Was it an extensive interview process, even at that time?
Six or seven people. And who you're meeting with? What did this start? I met with the president of the segment.
I met with the vice president of marketing and a whole host of the direct reports of the president.
What did they ask in you? Do you remember the questions? I know it's a lot of them. Oh, yeah. No, they were trying to figure out how legitimate I was.
Disney at that time really was all about the theatrical business, movies and theaters. And now they had this package goods item, which was videotapes.
you know, because it was kind of coming off the era of, I mean, depending on, you know, your age,
this may make sense, blockbuster or photomat.
People were renting videos, and this was the first chance to actually own a movie to create a library,
and that business was in its infancy.
And so I think, you know, I give credit to Ann Daley, who was the president of the division at that time,
to know that they needed to do more than just sort of photocopy the theatrical
marketing plan. Renting a movie or watching a movie in a theater is a little bit different
process than I want to own that forever. And this business model that I was working on was really
the ownership side primarily. And so they wanted a package goods marketer. And again, the Disney
thing just happened to be a fantastic product category for me to do that in and ended up getting
the job. And that's how it started.
So they want to know if you were real or not.
You're going through six interviews.
Then you get the job.
So you come back and is it fairly quickly that you moved to L.A.?
Six weeks later.
Six weeks later, you moved to L.A.
Okay.
And when you get there, somebody five minutes before you got there got laid off,
what was a story about the person I got laid off right before you?
Well, I had mentioned that this was a very quick turn between the time I got there and
the time I got the job.
One of the reasons why they said it was a work and process.
the job was because they hadn't actually removed the person who was in the job yet.
That was an awkward moment.
It was a termination.
And I get there and I'm sitting in the lobby waiting to start my first day.
I'm early.
I'm gung-ho.
I'm ready to roll.
Just moved to Los Angeles.
And I'm waiting and waiting and waiting.
And it's really taking a long time.
I'm like, well, I've been out here for an hour and a half, two hours waiting and something
doesn't feel right.
well, they were in the process of actually firing the person.
Did you actually see him getting fired coming out of the aisle?
I did not.
I did not.
They did in the different conference room.
They did in a different conference room.
It was like two ships passing in the night we didn't see.
They showed me to my office, welcomed me.
They showed me to my office.
I said hello to my new administrative assistant who was completely shocked because she just found out five minutes earlier.
And she was his.
She was his.
So she learned immediately.
He's gone, and here's his replacement within five minutes.
I got there, and his papers were all over the desk.
Did you ever talk to him, or you and him never interacted?
We had an interaction after that.
Just like, hey, what do you find is?
How does this work?
Where is the...
Well, no, I've just wanted to introduce myself and wish him luck.
Yeah.
And that's your day one.
That's my day one.
It leads to a nice story.
Yeah, it does.
Okay.
So what happens next?
because you end up having quite a few victories.
You know, you did some stuff.
You would, a lot of, the main word that I saw all over the place in the book was as a disruptor.
You would disrupt some segments of the business that even some people would say,
Bob, you sure we want to do this?
You're sure this is going to work at it and ended up working on multiple times.
That's sort of my history.
Would you mind sharing some of those successes on how that happened?
Sure.
Well, I always like to think that I see, one of the things that I think is one of my strengths is I see clarity.
through objectivity. And sometimes there's a lot of learned behaviors or expectations or norms that get
layered on objectivity that turn it into subjectivity or turn it into dogma. And one of my strengths always
was to kind of cut through the dogma and find out what's been layered on over the years that may not
even be necessary or critical or advantageous. And I like to kind of strip it down. And so through,
throughout my career, whether it was in the studio and the home video side,
or whether it was in Disney Consumer Products,
or whether it was in theme parks or even at the CEO level,
I like to think that I was able to kind of cut through all of that,
find the truth, and then act on the truth,
even if it was something that defied convention.
And it seemed to be a pretty good formula for me throughout the years.
What were some of the victories?
I know the DVDs, I know some of the...
Yeah, I mean...
Was it VHS when he came there?
It was VHS when I came there.
So, you know, whether it was, you know, my contribution to the moratorium and the Disney vault, you know, the idea is if you want to sell something, you make it available.
Well, this idea was completely different.
This idea was by taking it away, you create scarcity and people will buy it more.
And that was just a head scratcher for a lot of people.
Wait, you're going to tell me, you're going to take Dumbo or whatever the title might be.
You take Dumbo off the market for seven years, re-release it for one year,
and you're going to sell more in that one year at a higher price than you would in total for all seven years.
Yes, and why?
The reason is, is that, like any product, if it's just ubiquitous and it's out there,
it tends to lose its value.
And I notice when I walk through a Walmart or a Target or a Best Buy,
there's all these VHSs that were in dump-ins.
In other words, just they weren't the nice,
ones that were stacked that had just been new release, and they all had holes drilled in them,
which means it was old inventory, $1.99. And I saw classic movies from other studios with holes
drilled into them. You know, basically $1.99. I'm like, how could that be $199 a year ago? And now
it's $1.99. Well, the reason is because sales slowed. So my thought was, rather than treating your
product that way? What if we revere it? What if we pump it up and make it its release? Like they
would, it's a big deal, but you make its removal a big deal too, the Disney vault, and then
you withhold it from the market for seven years, and then you bring it back into the marketplace,
possibly in a new format, but at least a gold edition, platinum edition, silver edition,
whatever addition, you add extras to it. You somehow make it.
better restored, newly restored.
How do you sell that to the board or the team?
If it's like for seven years, I'm not going to get the revenue on this product, but trust
me, in seven years we're going to blow out.
Well, we tried it.
We tried it on individual titles.
How do they push back?
What do they say to you?
It's just counterintuitive.
And then the biggest thing was once it was successful, anytime an executive who was actually
managing the segment or division wanted to make a number, they wanted to open up the vault
because they saw how crazy it was when we re-release.
something, whether it was in the same format or maybe a successive format. In other words, VHS gets
replaced by DVD. DVD gets replaced by Blu-ray. Blu-ray gets replaced by digital. Every time that
happens, that, you know, we could sell. And so what you would, we were selling at that time,
geez, you know, 10 million copies of a title, 10 million copies at $20 a piece, we would announce
it coming out into the market. We would announce it was going away. We would, you know,
have a mnemonic where the vault door would slam, you know, going into the vault for the next seven years, you know, Pinocchio, boom.
How would you promote that to the audience?
Because I don't remember that.
How would you promote it to the audience that's going into the vault?
We would show, you know, going away, you know, into the Disney vault.
This is like the last chance to buy it?
Is that how it was?
It's the last chance.
Exactly what it was.
And we would like put a timer on it, seven days more, six days more, five days more.
And where do I see that on your site?
Am I seen?
On television.
On television, I've seen that.
And the reason that was important, again, there was an objective, strategic reason that was important.
I mean, it's a bro.
Well, the number one reason why people never bought a title was because they weren't interested in it, is that they never got around to it.
So you created urgency by doing that.
Created urgency by doing it.
And it was, I mean, until distribution went digital and there was now ubiquity of product, it really was the main driver for studio.
profitability for 20 years.
But then, you know, product became digitally distributed, and there was no more value to,
because you can get a title anytime you wanted, you know, once we started distributing it
digitally.
And so it, you know, lived out its normal life.
But there you go.
Is that what it looks like?
Literally?
Is there a video?
The difference is that that vault door would shut.
Going back into the Disney vault, you know, Aladdin, boom.
And you'd show it.
And so let me ask you, when that happened, was there eBay out back then or not yet?
No, not back yet.
So were people going out auctions and buying stuff online?
Like, hey, if I pay $19 now, I'm selling it for $300.
Yes, there is it.
There you go.
There you go.
There's the vault door.
So you would put this up to the world and they would see that something's going into the vault.
They would see something's going into the vault.
And then I would get calls from friends, hey, my daughter's got a birthday.
Could you open the Disney vault?
There's no such thing as a vault, though.
Well, there's a vault, but it doesn't look anything like that,
and it was where the masters were held.
But we didn't store 20 million units inside that vault there.
But there was a bunch of people that were involved in this with me.
Some exceptional marketers by the name of Lauren McPherson, Gordon Ho,
Andy Sidowski, who were all part of this.
And they did a spectacular job.
We all had different pieces of this.
I had the Disney brand I was working on.
marketing the Disney brand products because, you know, we had other brands like, you know,
Touchstone Hollywood Pictures and things like that. So there was a whole bunch of brands and
they didn't, those non-Disney brands didn't have the benefit of having the Disney Vault,
but we all really, really did some exceptional things back then. When you opened it up, when the
seven years came by and you're opening it up, what were some numbers you guys would put up on day
one. It depends on the title, but, you know, Snow White. Okay, so Snow White was the classic,
because it was the one that started them all, right? And that particular title, I think we did
in excess, I believe, over 10 million units. And that would have been, by the way, at $20,
that would have, yeah, that would have been $1.99 and we would have sold $100,000 of them
if we didn't have that strategy. But we wanted to protect. Disney's all about the content. It's all
about the equity. It's all about the brand. So we needed to protect that, but at the same time,
commercialize it. How do you do it? Make it scarce. And don't treat it like something that belongs
in a dump-in with a hole drilled in it. And, uh, okay, when I sell my business, I want the best
tax and investment advice. I want to help my kids, and I want to give back to the community. Ooh,
then it's the vacation of a lifetime. I wonder if my out of office has a forever setting.
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10 million units in a day at 20 bucks.
Of a movie made in 1937.
That is unbelievable, Bob.
So now when the board's seeing this and saying,
hey, good job, Bob.
What's the reaction from the board,
from the leadership team.
I get made president of Home Video.
And this is when the guy was leaving
to Microsoft and your wife wasn't feeling well
and he was going to be the EVP.
You applied for the EVP,
but they said instead of giving you EVP,
they're going to give you the president.
So this is a very important lesson
for the average person if you don't mind unpacking
because at that time, you know,
what you talk about in the book,
your wife's going through a real health issue.
We're not talking about something small.
This is a challenge in time for you.
It's tough.
So you have an opportunity to,
and Cindy, right,
if I'm, if I'm, and you have an opportunity to take on a life-changing job.
It's going to pay well, but it's kind of come with responsibilities, time, all of that stuff.
But at the same time, your wife has leukemia.
How are you managing this season of your life?
Through perseverance and just mental toughness.
So I went in to see my boss to let him know that my wife had leukemia and was going to need a bone marrow transplant,
which serious today, but it was really serious back.
then and he said well before you tell me what you got to tell me I'm I'm leaving I want to
tell you I'm leaving and my job's going to be open and you can apply if you want and so I you know
I was like here here's my chance to you know reach reach for the the all I can be is this guy
Mitch is it was yeah yeah yeah good guy but uh at the same time I've got a bigger priority so I went
home and told my wife and she goes you got to do this you got to do this good for
So shortly thereafter she went in to City of Hope, fantastic place, they saved her life.
City of Hope for her bone marrow transplant and her brother was the donor.
But that basically meant that for about six weeks, she was in the bubble.
Like, you know, there's no, no anything could have killed her if it was a virus or bacteria.
So she was in a tough situation.
And we have three kids.
and we were about an hour and a half away from Duarte where City of Hope was.
And so I would go to work, well, first of all, I would get up.
I would work out at about 3 o'clock in the morning because I needed the stress relief.
I would go and get the kids' breakfast.
I would pack up their homework, get them breakfast, and take them off to school and then go to the Disney
studio, which was about an hour away from where I lived.
That was in Burbank.
I would work until about noon, and then I would head back to pick them up from school at about
1.30, and then I would take them, so that's another hour, I would take them another hour and a half
because that's even past Burbank, about another 45 minutes. You probably know where that's
at here, Pasadena. Yep.
210, 134? Right. Exactly. And so I would take them to Duarte every day to see their mom,
get there about 4 o'clock, 430. We would stay about two hours. I would drive them home.
pick up some food as bad as it is in the car as they did their homework get them home
give them baths put them in the bed we didn't have any family in the area all our
family is back in the Midwest in Indiana so and about 11 o'clock I would you know
finish up laundry and collapse and get up and do it again and I did that pretty
much every day for six weeks being sort of dad being you know housekeeper doing
everything that I could for her, both physically and psychologically, and cut my teeth as a first-time
president at Disney.
So, you know, it's amazing what people can do when they have to.
You know, when you're pushed to the limit, that's when you're the best you can be.
And I felt that even though I was, you know, operating, you know, probably at 50% of time capacity
because of my other obligations,
I was 100% on it.
I was performing at 110% of capacity at 50% of the time.
What gave you strength at that time to go through it?
You're by yourself.
It's not like you got a sibling to go see a friend to go.
What gave you strength to go through it?
My wife.
I had to do it for her.
And the story you tell the fact that what are the chances
that the matching bone marrow was the brother Robb, I think, right?
Rob, right, right.
You know, her other siblings, she's got three other, or two other siblings, and they weren't even close.
There was not one allele match.
They matched by alleles, and Rob was six out of six alleles.
And as a result, he was the donor, and he saved her life.
You mentioned the doctor.
The doctor sounded like he had a Persian name.
Not Amani.
Yeah, it was a, that's a Persian lesson.
It could be an Indian last name, but it's also.
Yeah, I'm not sure, but Dr. Nottie, as she's called, was amazing.
She was really amazing.
She used to get a kick out of me because I would study the blood journal before I'd go in
from one of the city's appointments, and I'd be asking her about different trips.
And she was like, where'd you get that?
I said, well, I read the blood journal.
You majored in this.
Well, I say, I kind of did.
So, you know, I always wondered, why it's because my career.
Makes no sense with the degree.
Far away from, you know, microbiology, why did I do that?
Well, it really came in handy because I was able, and then unfortunately three years later, despite the bone marrow transplant,
one or two cells survived and started replicating.
And actually the treatment that she ended up getting was something that I found in a blood journal.
And because Dr. Nottie was thinking of a more traditional treatment, I said, well, what about a donor lymphocyte infusion?
And she goes, how do you know about donor?
her lymphocyte infusion. I said, well, I've been doing my research, and she goes, it's very
risky, but it's very effective, and you just have to understand the risks. And that's what she
ended up doing is not very common treatment, at least then. I'm not sure now. But Rob came back in.
They spun out his lymphocytes. It was very scary because it went wrong in the beginning,
but I had a lot of guilt about that. But she survived it. Well, thank God. It's girl boy girl, right?
I think the son's in the middle or the son's the...
For me, our kids.
Yeah, girl, boy, girl.
Girl, boy, girl.
Right.
And at that time, while you're going through it,
by the way, what did Mitch end up doing when he went to Microsoft?
Did he end up climbing as well?
Yeah, I think he did well.
I think he did well.
I don't recall exactly, you know, what he did when,
but he stayed there for quite a long time.
So now you make it past this transition.
How much is Disney also watching you and saying,
this guy's legit.
He can have some mental toughness and he can handle, you know, tough times.
Are they sizing you up that way as well or not necessarily?
I don't know how aware they really were of my personal situation.
Obviously, they were aware because, you know, I wasn't there in the afternoon for six weeks when I first got the job.
Who you were communicating with at that time?
Was it the president level?
At that point, I believe I was communicating with Dick Cook.
Okay.
And what position was the head of the studio?
Oh, so you're dealing directly with the head of the studio?
So he knows what he has an idea.
And he was aware, right?
He was aware that I was going through challenges.
But one of the things that I was really, really fortunate is that they always gave me a lot of
leash in my jobs.
They gave me a lot of room to do what I wanted to do.
And as a challenge dogma, they were always, and no one ever said, don't do it.
Michael Eisner was very supportive as well when it came to some bigger things that would
require his approval. And it was all really very positive, very enabling. What wouldn't they
compromise? You can't become a, at one point a half a trillion dollar company with this kind of a brand
that's one of the most famous brands. And what did they not compromise? Anything to risk brand equity.
What does that mean? You know, Steve Jobs used to talk about brand deposits and brand withdrawals.
And, you know, because obviously Apple's very similar, you always have to,
be conscious of making a brand withdrawal.
You have to put in a lot more than you can ever take out.
And so creativity and the brand are the two things at Disney that are you cannot,
you cannot compromise whatsoever.
What areas did they invigorate creativity or was it more like they recruited creativity?
They couldn't take a six and making creative.
It's a cultural thing.
I mean, obviously they got great, creative telling them.
I mean, look at Disney's history.
but it really it's a cultural thing it's a those two elements stewardship of the brand and and and you know really
fostering creativity are two of the biggest hallmarks that I think have made Disney what what
Disney is and that goes true you know all the way back to Walt yeah it's interesting to to you know
build a brand like that and then you you what would the the thing they imagine
Is that what they call? Imagineers. Imagineers are the group of artists, engineers, and architects.
Fascinating documentary on that. I don't know how many. It's like 48. I don't know how many episodes it is. That's a long list of things.
It is. It is a long one. But they're responsible essentially for a lot of things in the company, but most notably the theme parks and putting in the, you know, developing the attractions, developing the restaurants,
It's theming the whole places towards story.
Crew ships, designing cruise ships, designing hotels, extraordinarily talented group of people.
Who created that? Who came out with that idea?
Well, I think it was the, I think it was Roy. I think it was Roy. I think it was Roy. Was it Roy that did it?
So it was a real thing. It was like a real, like, and the people who were imaginers, was that, who got that qualification?
What would take for me to be that?
Generally, it's more of a physical thing than a film thing,
although obviously there's elements of film and attractions and things.
You basically, most of the Imagineers were from architecture schools.
Architecture school.
Yeah, it's a real balance between, right, practical,
because if you have an attraction that's going to run a million times a day
and holds a certain number of people,
that's a very scientific, you know, sort of basis of approaching things.
things, but it had to be storytelling at the same time, and architects were very good at bringing
those two together.
Now, don't get me wrong, there's people that are into costuming there.
There's people that are into music.
There's people that are into film.
There's a whole variety of people, but the core of the people are people that design
attractions.
And, you know, there's physics involved, but there's creativity.
They all have to tell a story.
And so you get some really incredibly talented people that have gone through the doors there.
at imaginary.
Bob, you know, in many sales organization,
they'll say, sales is king.
And many tech companies will say, you know,
engineers are king.
Who was king at Disney?
Who was protecting?
It would be the animators.
The animators.
Why the animators?
Well, because Disney's creativity,
Disney's content really started out in animation.
And as a result, they were revered.
They were revered and protected
probably more than anybody, but the Imagineers were closely behind.
The nine old men.
That's the genesis of it all right there.
And to this day, those gentlemen are plastered all over the building,
and their work is, I mean, you still can experience their work when you go to Disneyland.
At Apple, Apple created six levels of engineers.
If you type in Apple six levels of engineers, you'll see it.
And then they made it very public where it's like if you're a level one engineer, you make, yeah, there you go.
If you're level one, can you, yeah, there you go, level one, can you go back real quick?
They would call it ICT.
I make it small right there.
There you go.
If you were an ICT2, you would make 166 to 180.
ICT3, 250 to 260, go a little bit lower.
ICT4, 345 to 380.
and then you get to $4.80 to $560,000 to $7.50 to $1 million.
And if you make ICT6 plus 15 years, $1,000, $10 million, plus,
some of them are making $5, $10 million.
Who were some of the highest paid people at Disney
that the average person would never be able to guess?
Well, you know, I don't know what their compensation is
because that isn't something that, you know,
we would ever share nor would be shared with us.
But, you know, there's a lot of legendary animators.
You know, I had the pleasure of working with,
you know, people that ran those, a lot of those jobs.
Peter Snyder and Tom Schumacher,
who were really responsible for the revival of Disney animation
after a period of time where things got a little soft.
Revival?
Yeah, well, they saw, you know, there was a bit of a blip, historical blip.
What year was that?
Before, it was right before I came.
It was, you know, probably the 80s.
Mike Eisner comes in 84, 85, right?
Right, and then he was on.
going to fix this and basically, you know, a little mermaid, Aladdin, Beauty and the Beast,
Lion King, that is the, that is the cadence that, you know, the genius of Peter and Tom really
shepherded within the company to bring Disney animation back.
Outside of being a CEO at Disney, which you're one of seven to do so when you became the
what is the hardest position to get to?
Like you have to be cream of the crop, top tier,
to become an XYZ at Disney.
What was that?
Anywhere in a company or within the creative...
Anywhere in the company.
Well, obviously, CEO would be...
Outside of CEO.
Outside of CEO.
Outside of CEO.
I would probably say head of animation.
Head of animation.
Head of animation.
Because so much of the brand relies on what comes out of animation.
Animation is the heartbeat of the company.
and he always has been.
And, you know, it's Pete Doctor is a person that I had the privilege of working with for so many years.
When he was sort of a middle-level animator, I was a middle-level executive,
and we got a chance to work with each other.
And Pete, Pete was fantastic and has gone on to do great things there.
And he has certainly shepherded a lot of great animation history.
and it was great working with him.
Very interesting.
So during this time, when you become the president of the division you're running,
what's the story about somebody that came knocking on your door, $400 million,
and you said no to them and all your competitors took them?
What happened there?
Well, I don't know if the competitors took them,
but the story is there was an impending format change.
Okay?
and the options were, this is when DVD was already established,
and there was going to be a high definition format.
And there was proponents of HD DVD,
was essentially a DVD on steroids,
which maintained a lot of the intellectual property licenses
and benefits, financial strings,
for people that had IP,
in the HD DVD format, the DVD format,
because it was the same IP.
And then there was a sub-start where Sony came in and said,
no, we can actually do something a little more revolutionary
and have a much greater chance of completely transforming the business.
And remember, the transformation of the business was important
because then we can sell a whole catalog all over again
as opposed to some people making the transition,
a high definition HD DVD
versus people wholesale
completely replacing all their library.
You can understand how valuable that would be with the Disney Library.
So Blu-ray's out there from Sony.
Warner and Tashiba had HD DVD.
And crazy me, I'm like, boy,
a complete transition to the library
with something that was revolutionary like Blu-ray
sounds to me to be a lot more transformative
than just going with two DVDs glued.
together, which was what HD DVD was.
But because there was a lot of powers that be in the industry, they wanted that, those
revenue streams, you know, Warner's wanted the revenue stream, Tashiva wanted the revenue stream
from DVD to continue.
It went to Blu-ray, then Sony was getting it.
But I looked at it through a consumer lens, and I said, what would be the most transformative
thing for the consumer from an experience standpoint, from interactivity standpoint?
Because this is where it wasn't just sit back.
and watch the movie. This was a little more lean forward.
What yours is this? Oh gosh.
Early twos?
Yeah, early twos.
Okay. Early twos.
And sure enough, I lined up with Sony
and the rest of the industry lined up with HD DVD.
And we had essentially a good old format war.
And somebody did come to my office
and essentially in the form of what would be replication credits.
In other words, consideration for discounted disc replication,
because we make a lot of hundreds of millions of disks.
And I took the offer to Bob Eiger at the time,
and he goes, what would you do?
I said the value to us of a complete format transformation
to a format that's going to obsolete,
DVD is worth so much more than $100 million that I think it's short-sighted to take it.
He goes, okay, your call.
So that's all to talk about the amount of freedom, the degrees of freedom that I got were
enormous, but I always made it work.
What was your first interaction with Bob?
Is that the first one or no?
You guys met at the first one at an event, right?
Yeah.
Oh, yeah, we met at an event and, you know, it was kind of a simple introduction.
He said hi, I said hi.
Because he was much higher than me.
He came over from ABC, in the Cap Cities ABC acquisition.
And so to me he was just another one of these kind of super executives.
And I was, you know, a division president.
If there's levels to the average person to understand what that means, like, let's just say level 30 is CEO.
What is Bob at the time?
What are you?
So Bob at the time was right underneath Michael Eisner.
He was like company president, sort of the equivalent of a C-O-O, and then there would be chairman of the big conglomerates like Parks, the movie studio, right?
And I was then a division president underneath that.
So it would be Michael, it would be Bob, it would be chairman like Dick Cook, the gentleman I mentioned earlier.
And then a whole bunch of division presidents, I was the video guy.
When you did the Sony deal, did you deal directly with Tommy or Motolo or who was that?
No, no, no, no, no, no, no, no.
That was, I'm, the name's escaping me right now.
I'll think of it in a second.
Was Tommy still there or he was already out?
He was on music, though.
So he was on music.
It was on the other.
It was on the other.
It was on different.
Sony you're dealing with.
Yeah, different division of Sony.
DVD.
You're dealing with, is it DVD and, and.
Yeah, it was the, you know, it wasn't the biggest part of Sony because they didn't
have the IP. So this was kind of an upstart for them.
Got it was Warner Brothers and Tishiba. Their arch nemesis, Tashiba, was minting the DVD
business. They were going to mint the Blu-ray business if it worked, and it did work, and
against all odds. Blue-ray won the format war. We were in a catbird seat because that's what
we supported, and the rest is history, complete conversion in format.
What was your experience, any experience working with Eisner, Michael Eisner?
He's great.
What was he like? I watch his interview. He is so easy to listen to.
Yeah, very supportive. He told me when I got my first president's job, I was in his office,
and he said, I'll never fire you for failing. I will only fire you for not taking a chance on something new.
That's all. Yeah, that's all I needed.
Being that's your language, that was my language.
You like that language. Yeah, I like that language.
and, you know, so that, I think that...
Was he a driver?
Was he an expectation guy?
Was he selling the dream and the vision?
Was he a numbers operator?
I would say he was more selling the dream and...
He was or no?
He was.
Okay.
And an expectation guy.
He wasn't the kind of guy.
He wasn't the kind of guy that was at least me.
And again, remember, I had a layer between myself.
Makes sense.
So he may be driving the guys above you, that you never experienced that.
Maybe, but, you know, he was so successful even before he came to Disney.
that he sort of knew how it needed to be done.
And, you know, he wasn't afraid to share his vision about how you make that happen.
And of course, that was a sponge.
What was the book?
Did he write a book called Working Together or Michael, it's a red book with a white,
I don't know who he read, but it was like all these different stories.
He wrote one of the chapters, I think, was about Studio 54.
That's the one right there.
Go back to where you're at?
Go back to where you're at?
No, no, no.
Go back.
The one above.
The one above.
one above right there right there what is that working together michael is wrote this book i read this
book a long time ago and in it but who was he talking about working together maybe he was telling
stories of others working together yeah in one of the chapters he actually talks about how studio
54 um you know him and the other guy worked together as a team very interesting stories he told him in
this book um interesting so michael eisner uh he he was
he was the CEO for almost 20 years.
He was there for a minute, right?
He was there for a long time.
And, you know, at what point,
like when you and Bob got together
and Bob asked you, should we accept that $100 million or not,
what did that relationship with you and Bob start?
Like, when was it when
it eventually led to you becoming the CEO?
Well, we had a situation where
Bob was really
an innovative.
He wanted to test new things.
He wanted to try new things.
When he took over from Michael, when he became the CEO,
and he wanted to do a window test.
You know, for so long, movies had to be in a theatrical window,
meaning it couldn't be released in anything else for six months.
And being sort of the video guy,
I'm sitting there for six months,
twiddling my thumbs,
waiting for my chance to go sell it while this thing's melting like an ice cube.
You know, the heat.
for most of these titles goes away.
And he always thought that that was wasteful.
I always thought that was wasteful.
So Bob made a change at the studio leadership.
And at that, he put a gentleman named Rich Ross in as the new studio chief.
And he kind of promoted me to manage distribution of all studio content
across theatrical, across digital, across video, across DVD,
blah, blah, blah.
And one of the challenges he gave me is I want you to do a window test.
Now, a window test, meaning that instead of waiting for six months, we might wait for six weeks.
That had been tried several times, and each time the powers that be in the industry made sure that died, which were the theater exhibitors.
The theater exhibitors wanted no part of having their selling window go down from six months to six weeks.
even though 98% of the business was done in the first month,
they just didn't want anyone infringing on their window
with the expectation that maybe if somebody knew it was coming,
they would not go to a theater.
So Bob came to me and said,
I want to test this, you're going to get a lot of pushback, but I want to do it.
And I'm like, you got the right guy, yes, sir.
And there were some hairy moments because we picked a title, Alice in Wonderland,
Johnny Depp, Tim Burton, film.
And not only did we put it in a window that was very non-traditional, which was March,
big movies only come out at big times, right? Fourth of July, Thanksgiving, Christmas.
Well, I always believe that was somewhat self-fulfilling.
Of course, because that's the only time you put out big movies.
What if we take a big movie, like in Allison Wonderland, put it in March,
and use it as Bob's test so we don't have to wait another six months to get a big film to do the test of Bob's
windows, you know, taking it from six months to six weeks. So we did it. The whole world knew it was a shortened window because the theaters boycotted us. They said you're going to get zero distribution. So here we go. Six weeks before the title comes out, four weeks before the title comes out in theaters, three weeks, two weeks, zero distribution. I'm flying around the world trying to get the exhibitors to agree to this, trying to convince them that a six-week window was not going to cannibalize. We had research, we had everything.
They didn't care.
They didn't want to do it.
So it became a game of chicken.
And I remember I was in London, and I was talking to Bob on the phone.
I'm like, I believe they're going to cave.
I believe the exhibitors will cave.
They will show this film.
There's no way they're not going to show this film.
And he goes, and it was bad.
I mean, this is going on for a month.
It was a face off.
And Bob said, you really believe this is going to work.
I'm like, it's going to work.
A couple days later, they acquiesced.
They agreed.
The movie went out in theaters, did a billion dollars in box office,
the first billion-dollar box office film outside those big windows.
No shit.
As we had forced awareness, 100% forced awareness,
that this was going to be a short window,
which directly contradicted the hypothesis of the theatrical exhibitors.
If people know it's a short window, it will fail.
It went on to do a billion dollars.
We did a six-week window.
We had ubiquitous distribution, and everybody won,
and we got a chance to see what would happen with the DVD sales
when you didn't have to wait until it was ice cold to start selling it.
Did this disrupt, like, I'm assuming Disney's a calendar-based business, right, on the movie side?
100%.
So what are the do's and don'ts on the calendar?
Like, is there, don't touch October or don't mess with, is there any?
Well, I mean, if there's too big rules,
It would be pick a high seasonality time period when people will come, right,
and stay away from titles that are bigger than you.
Stay away from titles that are bigger than you?
What does that mean?
Well, if you have a competitive title and it's expected to do $500 million in the box office
and you think you're going to do $150, you might not want to compete with them because you'll lose.
That makes sense.
You're 150.
You'll be 100.
So how did you guys get access to know what the competitors are coming up with next in the next,
and the next two, three, four, five years?
Oh, they go to industry conventions and they show their trailers.
And coming next July on July 22nd.
And so everyone kind of sits there, they're July 22nd.
What happens if we go July 4th?
There's a whole group of people in theatrical distribution that that's.
What are those guys called?
What do you call them?
Like a strategic.
But is there a specific title for them, the guys that are calendaring the whole thing out?
Just basically theatrical distribution.
I mean, those are, you've got to be strategic to be thinking about.
strategic to think about what your competitors are doing.
And, you know, you take every bit of information you get.
And you're like, you know, you talk to exhibitors and exhibitors say,
wow, that Sony film is really looking great right now.
Or that Warner Brothers film is looking really strong.
Did you ever change dates to demolish a competitor's movie that they were really banking on?
Like, was it that competitive?
It wasn't to demolish somebody else.
It's to advantage your own film.
Right?
Your decision was about advantaging your own, not demolishing a competitor's just to
demolish a competitor.
Right. So, I mean, I know, you guys are the heavyweight, though. I'm sure people wanted to pick on you guys all the time. Or was it behind closed doors a bunch of friends? No, no, no, no, no, no, no, no, no, no, no. Yeah, there was no, no cooperation at all. This was, it was a war, but you were really looking to advantage your title. And then sometimes, you know, they, they think they got the heavy weight. You think you got the heavy weight, and those titles go really close to each other, and then you find out who had the headweight. Tell me one of those where you guys are sitting there saying, guys, this could.
go.
It's funny, because I'm not in your space.
I don't know how to think about it, but it's kind of like, you know, sometimes you
got Formula One, I don't know if you go to Formula One races or not.
I'm not a huge man.
Are you a Kentucky Derby guy?
A little bit.
Okay, so they fight, they do it in the same weekend.
Right.
You know, Formula One and Kentucky Derby is the same weekend.
So sometimes you'll see fights, a boxing match at the same time as a UFC match.
And it's just like, let me see who's going to do better.
What was one story that you?
guys have were two heavyweights went against each other and you guys won?
Well, this happened, basically, I can't give you one story because it happened every
4th of July, every Christmas, and every Thanksgiving.
That's what happens, right?
Everybody, that's your, right.
So the rest of the weeks, there's jockeying.
But when it's the Wednesday before Thanksgiving, everybody puts their monsters out, and then
you go toe to toe.
If it's the week before Christmas, everybody puts their monsters out.
You know, July 1st, everybody puts their monsters out.
And so you would get those times where the seasonality, remember I said one of the things you look at a seasonality,
where the seasonality is so big that no one's going to back down.
And, you know, essentially you go toe to toe.
Do you guys see each other at events?
Is it kind of like when you see each other like, hey, so hey, congrats on the movie.
Is it like?
There's some of that.
You know, they all, you know, see each other socially in town.
you know, the places that people go to dine or go play golf.
But, you know, they're competitors.
You know, they're competitors.
There's a lot of respect for each other.
Sure, I get that.
I mean, you know, there's that in sports and business and everything.
But I didn't even think about asking you this question.
Just curious what you say.
Out of everybody you work with at Disney for 30 years,
who was the biggest psycho competitor?
Positive.
Don't worry about the word psycho I put as an adjective.
I'm just thinking a competitor.
comparator. So I would probably say it was Warren Brothers, just because they sort of saw themselves as a version of Disney, you know.
Any general they had that was really driving on the back end that they felt they were better than you guys?
Well, there was a guy that was in the video space. I can speak to this because it was in the video space.
A guy named Warren Lieberfarb, who was a legend, and he was an advocate for the HD DVD movement on the other side.
You know, most people kind of stared away from Warren because he had a lot of influence throughout the industry.
And it's another one of the kind of Titans that.
Did he go with Tushiba?
Is he who they went with?
Okay.
You see the smile.
So, but who was the most competitive at Disney?
Like, who was like, you guys knew this guy was determined and super competitive?
Was it I agree or was it somebody else?
I guess it depends on where, where, in which business, you know, Disney again, is as,
cruise ships, it's got theme parks, it's got, you know,
any department, any department?
Michael Johnson's a guy who was my boss for a while.
He ran home video before, I ran home video before Mitch Koch ran video.
And Michael's a real competitor.
Michael was like an Olympic skier.
I mean, this guy was like the real deal.
And, you know, he, you know, he, he carried himself very little.
Can you pull him up, Michael Johnson?
And did he end up, was he a guy that was ever considered as a CEO position or no?
I don't know, but Michael went on to Herbalife.
Oh, that's the one. Go back?
Yeah, yeah.
But Michael Johnson went to Herbalife?
Yeah.
What a weird transition?
Herbalife CEO 2003, 2020.
And, you know, he's a...
So this is the time where Bill Ackman and Carl Iconnor are going up against each other, and he was a CEO there.
And Bill Ackman was against Herbal Life, and he was trying to destroy their stock.
He had to live through this.
He had to live through this.
Yeah.
You ever seen that exchange with Icon and Bill Ackman?
No.
Legendary, if you've never seen it.
I've not.
You've never seen it?
Uh-uh.
Oh, just show 30 seconds of it for shits and giggles.
Can you go to YouTube?
And we shouldn't show the whole interview because it's long,
but just go to that one.
Go to that first one right there.
Listen, just listen.
Yeah, go ahead.
He's like the cry baby in the school yard.
He was like one of these little Jewish boys crying
that the world was taking advantage of him.
Much like in the old song.
you rule the day I ever met the guy.
Favorite signed something called Schmuck Insurance.
I've got to show my investors that I'm making money and all that crap.
On Wall Street, if you want a friend, get a dog.
There's a book about this whole story called Confidence Game, which is worth a read.
In that context, we were winding down the fund.
What he called Schmuck Insurance, because Carl Econ, unfortunately, does not have a good reputation.
Stick with me, because this is important and got a few more points to make.
Stick with me for one more second.
And it was a rounderable life.
So it's interesting.
And Michael Johnson goes too.
So he was a real driver.
He was a competitive guy.
He was a competitive guy.
I skied with him several times.
I played golf with him several times.
And he is a competitive guy.
I like that.
Who else?
Second person.
Anyone else at this name?
There's a lot of competitive people.
In a different way, Harvey Weinstein was, you know, a competitive guy.
But he wasn't a competitive guy on the sports field.
But he's certainly a competitive guy.
and, you know, the boardroom, meeting room.
Pushing the envelope, negotiating,
pinning people against each other at all cost.
What was, because you've done business?
My way or the highway.
Him, his style.
Oh, yeah.
And was he truly as feared as people say he was?
Fiered.
Was he as feared as people say he was?
In his business, yeah.
In his business, yeah.
Yeah, I believed he thought he could make or break people.
He could destroy someone's career.
So it goes.
You said Michael Johnson was a former skier.
It was a skier.
I think he was like an Olympic alternate.
Skiing with Michael was interesting because he would ski with, you know, the mayor brothers.
You go skiing with Michael and he'd bring the mayor brothers, you know, the twins.
And it was very quickly when, you know, I got down.
No.
I ski once a year.
Michael skied a lot.
So, you know, pretty much after a couple times down the hill, they get tired away.
waiting for you and they'd go ahead.
What did Disney recruit?
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Did they recruit former athletes?
Was there like a pattern of who they looked for?
No, no.
Generally, big schools were kind of a thing, you know, Stanford, Chicago, MIT.
They were pretty conscious of that kind of thing, which makes my background even more.
Indiana to become that's what makes it a great story.
Yeah, well, it's, I really didn't fit any of those bills, but my results spoke for themselves.
Respect.
And in this part, there's a part of the book that was fascinating to me, where you talk about Steve Jobs.
When Steve Jobs came in and the Pixar deal is getting done, and he's talking to you,
and then they're going to go into streaming, and you know if they go streaming, it's like an overnight shift.
for the people that are relying on DVD and Blu-ray, all that stuff.
And then Walmart's calling you, Target's calling you.
I think even Best Buy was calling you when you getting all these calls.
How chaotic was that season?
Well, you know, I didn't know this was coming.
Bob had been working with Steve very quietly.
To keep it low-keeping.
Yeah, yeah.
Because he knew that everyone was going to say,
remember what I had to face with theatrical,
when I only wanted to shorten the window,
imagine that you're going to release a product
that eventually is going to obsolete physical media, right,
with iTunes.
And he didn't want to have to debate anybody.
He and Steve figured out that they had the best path forward,
and they did.
They did.
But that doesn't mean it was going to be easy for the people
in the business units that, you know,
were legacy business units
to go to their customers and say,
well, you know, it's going to me.
Because remember, we got all the advantages on DVD.
DVD and Blu-ray and VHS really paid the bills for the studio for a long time, over a decade.
And one of the reasons we got that is because all the retailers use those products as a loss leader.
In other words, they would buy them for 20 bucks and they would price them at 15.
Stop it.
Oh, yeah.
Stop.
I lost money on every one of them.
So you sold at retail to them?
You're not even selling wholesale?
No.
So let me get this.
You would sell at wholesale, they would price below wholesale.
But if I'm Walmart, if I'm buying it from you, am I paying you $19 per DVD?
Yeah.
You're expecting $20 from me on DVD?
You're Disney?
You wouldn't sell it to me at $6 or $7, even though your cost is $0.35.
We set the wholesale price where they said retailer was up to them.
And they used it as a loss leader for over a decade.
Remember, you used to go to a Target or a Walmart or a Best Buy, and if the title was Pirates of the Caribbean,
you would have pallets of that, and it would be picked clean by the end of the day.
And then we'd bring in more pellets.
And so it was bringing people in.
You know, one would, you know, price at 50 cents lower than the next one became a price war.
We're still getting our 1999.
That is crazy.
That is crazy.
So these people that are generating all this business for us, selling this product at a loss,
wake up one day.
By the way, I learned about it just like they did, said, Disney.
is now going to release their movies.
How much of that cost them?
Cost who?
Them.
The fact that now everything's going into streaming.
Well, I tried to convince them that it would be a long burnout rate and that we would do things
to protect the physical goods.
And it took, by the way, it took the better part of a decade for it to go, you know,
really peter out.
You know, actually it was slower than we even in our projections.
So to some extent we were right.
It was going to be a long burn.
But, you know, the DVD sections then started doing this.
They stopped promoting at the front of store.
But it was a necessary move, and they were both geniuses for doing it,
because we had to make that turn to the digital evolution.
And so it was the right thing to do.
Just would have been nice to have a little heads up,
so I could have prepared for the onslaught of Angry Call.
So walk me through the steps of, you know,
when he's doing the Fox deal, and this is Bob I agree, he's doing the Fox deal,
and at that time, everybody's, I'm speculating,
everybody's thinking who's going to be replacing him?
And he whispered something to you and says,
hey, I think if I do this Fox Steel,
I'm going to need to stay SEAL a little bit longer.
You can correct me on this, but that's kind of how I took it.
And there were a couple of guys that were waiting to see if that was going to be their job.
Rosulow was one.
Staggs was another one.
And then Kevin Meyer eventually became another candidate as well.
During this season, what's he telling you?
Just be patient, Bob.
You're one of the candidates.
Just be patient, Bob.
Or did you kind of know you were one of the guys poised to be the next CEO?
At the time that Jay and Tom were sort of the front.
front runners, or that at least, you know, it's all what's rumored, what's innuendo.
Bob doesn't go in, say, generally, that, you know, they're the front runners.
I was just, you know, I wasn't high on the awareness scale for that kind of job.
And he did come to visit me once when he was trying to make his decision.
And he asked, he came to my office, which was rare.
Normally you go to see Bob.
I was in a peripheral campus in Glendale.
Our main offices are in Burbank.
So he had to drive like 15, 20 minutes to get there.
And he was coming to see me, which I thought was highly unusual.
And he said, can I come see you today?
And I'm like, oh.
Of course.
In December.
Yeah.
No.
No, no.
This was back when I was consumer products, so 2013, 2014.
Oh, okay.
This is way before you become CEO.
Yeah, way before.
Yeah, yeah.
Got it.
Right.
Right.
And he said,
Bob doesn't usually, you know, ask you who he should promote.
That's not, you know, that's not something he collaborates on, especially me, being a whole notch below these guys.
And he goes, so debating Tom or Jay, who should I promote.
He asks you.
Yeah.
What's your opinion?
No, big, big call.
And I said, neither.
He said, who?
I said, me.
He said, that's what I thought you'd say.
and we shook hands and that was it.
Wow.
That's, well, what month was this exactly in 2020?
Oh, I don't.
I don't know.
But it's 2013.
Well, I'm going to guess because I got the parks job in 2015,
and this was a couple of years, I think, before I got parks.
So I'm going to guess it's 2013, 2015.
Okay.
So when this was the only outcome of why he came and met with you.
Yeah, yeah.
I don't know.
This was not normal.
This was highly unusual.
And that was the first indication I had that maybe,
that long list was a little longer than I thought.
Did you call Cindy and say,
babe, you won't believe what just happened?
I think I waited until that night,
but yeah, I told her, obviously.
What was the reaction to it?
I think to some extent she was surprised
the way it went down,
but she always had a lot of confidence in me
to achieve that goal that I said
I was going to achieve when I was in college.
That's right, for a second date or first date.
So when this happens, Bob,
when is the next time he brings it up to say,
hey, that last conversation, are you getting ready?
Like, does that happen again?
No.
Or it doesn't happen for?
No, it's just that, you know, Bob promoted Tom to C-O, J left, right?
So there goes J, great guy, but there goes J.
And then eventually, you know, Tom left the country.
company as well. And then there's myself and Kevin Mayer, at least in terms of, you know,
presumably, presumably he hit. Kevin's one of your generals, right? No, no, no, Kevin ran strategic
planning for the company. Who was your, who was your general that you had? You had a, you had a, I thought
you had a Kevin as well. Who was your guy that when they, Kareem? Yeah, Kareem, yeah, Kareem,
is who was, right? Yeah, Kareem wasn't in that conversation. He was a chief of staff or he was a,
he, he, he, he, he, he, he was sort of my equivalent of a head of strap planning.
for my business is incredibly talented guy.
And at this time, Bob, who is Josh DeMorrow?
Josh was sort of a, I'm going to guess he was probably a VP maybe at Walt Disney World.
And as soon as I met Josh, I thought he was great.
He certainly had the social skills, the personality, the charisma, but he also had all the hard skills, too.
and he had an ability, an elasticity to learn.
And I remember telling Bob, you know,
because you do succession planning every year, you know,
who's on the rise, who's somebody to watch,
there's all these categories.
And I put him on the list.
And, you know, Bob said you should go give him some encouragement
that, you know, you're going to give him some opportunities.
And I was about to promote him to President of Disneyland.
So he's your guy.
He's my guy.
And he's telling me to.
wind up someone else you know so at that point I'm starting to think well maybe
there is in other words he never came to me and had another one right
right right but you know I'm saying this guy's this guy's got he's I think
he's a real deal so I've literally flew down to Orlando and met with Josh alone
and said you know you're good you're you're gonna start moving because I believe in
you but you know you need to do more than
support somebody who runs a business and made him present at Disneyland. I remember he tells the
story where I called him and he was driving down the road and he took my call and he pulled over.
I said, you're going to be president of Disneyland. And he talks about the story all the time
about what that meant to him because it was his chance. I mean, that's a pretty big job president
at Disneyland. 1.1 million subscribers or 1.1 million annual passholders?
That's what it was then.
I don't know, average price, $1,000 or I don't, God,
top is what, 1899 right now?
So it's a big business, yeah.
Big business.
And then, you know, eventually then I made him head of Walt Disney World.
And now, you know, he's a CEO.
So I had a lot of confidence in him,
saw potential in him.
And obviously it's confidence that everyone shared.
He was on my succession list as long as I had the big job.
So you know he was special.
There was something special about it.
Yeah, yeah, 100%.
So now walk me through you becoming CEO.
How does that happen?
Well, it was December, you know, bonus time, usually whatever personal conversation about you and your career.
A lot of times it happens around bonus time because you're just too busy.
The rest of the time you're actually just running the business and, you know, I'm sitting there, you know, getting ready to get the number revealed to me what my bonus was for that year.
And Bob said, I think I'm going to retire.
I think this is it.
and I had heard this a number of times before,
and so I was a little skeptical, honestly,
so didn't put a lot of credence into it.
And so he goes, Susan, Susan Arnold, who was the chairman of the board,
will be contacting you.
Now I'm like, this sounds a little more serious
than sort of the every two or three year I'm retiring conversation.
To the average person, they don't know who's.
Susan is. But in that world, she is a super, super heavy weight. If she calls you, something's
going on. Yeah. Something. Yeah, yeah, yeah. And I'm like, wow, well, this is, this is, this is interesting.
Maybe a little more credibility to this one, but I, you know, I had been sort of expectations set.
And, you know, he said, I recommended you to Susan as my replacement. Susan's going to call you.
Well, sure enough, Susan called me and said, let's go have lunch at the Rotation.
which was the executive dining room and she told me that Bob had decided that he was
ready to move on and that Bob made the recommendation that I would be his replacement
and that the board unanimously agreed and that this was going to move very very fast
and you know Bob had mentioned to me that there's going to be a period of time
where you're going to you know want to go visit the board members and
You know, because the board had, A, had sort of turned over at this point.
You know, we had a board, I think we had like four board members, I think I don't exactly remember the number, who all turned out at the same time.
They're old Michael Eisner board members.
And, you know, Bob had replaced all them with his choices.
And so I knew most of them, but I didn't know them intimately.
I knew some of them intimately.
And so I figured, you know, I would, you know, take the month of January and go fly around to,
their individual cities and sort of, you know, make sure that, you know, we all knew what the
score was and that they had confidence in me and I thought I knew what the score was.
And she says, no, this is going to happen right away.
It's going to happen right away.
And so...
Was that kind of weird that they said they're going to do it right away?
Did it create red flags where it's kind of weird?
You know, this had gone on.
remember the first time Bob came in and asked me who he should promote was six years earlier.
So in many ways it was quick, but in many ways it wasn't.
Got it.
You know, when this kind of thing is thrown open to you, you don't ask a lot of questions.
You're just like, yes, sir, may I have another, you know.
And so I, you know, I said, great.
And it was, and I think what she said was going to be weeks, not months.
And now at this point she's really got my attention.
That time I did call my wife.
I said, you know, I don't know if it's real, but it certainly seems real.
And gosh, it was like two weeks later, three weeks later,
that the satellite trucks pulled up into the lot,
and the announcement was made.
And the date, I have it here, is February 25th, 2020, right?
You take over.
The two of you guys are doing that CNBC interview,
which I watched last night multiple times, okay,
just to see his body language,
because you talk about it in the opening of the book where you say, and by the way, fascinating,
but we're going to put the link below if you haven't ordered it, ordered it, I highly, highly
recommend. In the book, you say, I'm trying to see where it was, where you said, I looked at his face,
I went back and looked at it again, and I knew this is going to be trouble, right? Because he did not want to
give up his job. You're saying that in the introduction.
So then...
Well, it brought to my attention by a reporter who said, have you watched the...
interview, did you see his body language? And of course, I'm not going to respond to a reporter
because I'm not going to feed that story. So I did go back and watch, and I did see the body language,
but it was obvious, not only to me, it was obvious to a lot of other people. A lot of other people.
The market as well. The market saw it as well. It wasn't like it was just maybe insiders in Disney.
Others looked at it and says, ah, it's a little bit true. Even Michael Eisner was asked about it.
And he says, you know, he said things about the co-seo. He says, I don't think that's going
work. That's going to be a problem if they do that. He said that in an interview somebody.
But I'm going through the timeline. So February 25th, 2020, you take over. Then the CNBC interview
happens. Weeks after that, it's COVID. Now, when I say, it's already in COVID, but it gets pretty
nasty. COVID. You got shutting down the park. I'm in LA, actually, at the Beverly O'Silton,
when Disney shut down. Could have been March 12, 13, 14, something date like that. Right.
Because we were going to take the family there. June 28, 2020, 2020, to Disney unanimously extends
Chepex contracts, right? Saying, hey, you're the guy. She talks to you. You're ours. We like you.
You're, you know, we're picking you. And then board says, you know, you don't talk to Bob Iger enough.
This is the whole session that they're going back and forth. You should call them more often.
You said, I talk to them 30 minutes to 45 minutes every day. Then on November 20th, 22,
the board announced Cheapik was out. Iger was back. They blocked your email. You couldn't even
send one last email to the people you were working with. One of your generals, Kareem, Daniel, which I
earlier, Chief of Staff, Arthur Bockner and assistant Jackie Hart, they're out, Iger was back,
and you were done. This timeline that the average person sees, how fast did this timeline go by
for you?
Okay. When I sell my business, I want the best tax and investment advice. I want to help my kids,
and I want to give back to the community. Ooh, then it's the vacation of a lifetime. I wonder if
my out of office has a forever setter.
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That timeline between the time that I got the extension, another three extension,
seemed like an eternity.
It didn't go by fast because not only was I dealing with the extension,
trying to bring the company back from the pandemic where we have almost all of our revenue streams
shut down, but I'm also trying to launch a brand new growth business for the company,
which is streaming, which is, you know, we're only a decade behind Netflix.
But it's going very well, but taking sniper fire, friendly sniper fire at the same time,
which was not helpful.
So, you know, you might think I would.
would say, well, the time between the extension and the fateful November day was quick,
it wasn't. It felt like it was an eternity.
It felt like an eternity. It felt like an eternity. So you said something in the book,
which was very interesting. You said, some people told you, and I'm curious who these people
are, that Bob knew COVID was coming, and he was setting you up. He was almost setting you up
for you to fall. What did you mean by that? Well, I didn't exactly.
say it that way. What I said was people volunteered to me that he likely knew, in their opinion,
that he likely knew more than the average Joe did about a pandemic being around the corner.
I don't know if that's true or not because you'd have to ask him. He denied that COVID was ever an
element in his resignation when he resigned. But I heard at one time and I completely disregarded.
it. I heard it a second time.
I was like, God, that's funny. I heard that
again. Heard it about five times.
From credible heavyweights?
Credible heavy weights.
Credible heavy weights.
From Disney or even outside? Outside Disney.
Outside Disney. I don't want to go any further with it.
But suffice to say that, like, wow.
And by the way, it may not be true.
I don't know. May not be true.
But this is what outsiders told me
is that there was some awareness there.
And, you know, if Bob's one thing,
He's a great executive.
A lot of success, very, very excellent leader, very excellent executive.
But he also really protects his image very carefully.
And I'm sure if he had awareness that, you know, what I eventually had to do was lay off 110,000 people out of 200,000 would not be high on his list.
Now, again, that may be circumstantial.
I'm just saying there was enough people.
My dad used to say where there's smoke, there's fire, and a lot of smoke.
But again, I don't know if that's true, and he's denied it.
But the timing is curious because it was so fast.
Bob's, you know, after all this toying around where I'm going to resign,
very methodical.
Right, no, I'm not.
Yes, I am.
No, I'm not.
Then all of a sudden one day it's real.
and it's not a matter of, as Susan said, weeks, not months.
And it just was weird that I get the job.
And a couple weeks later, I find out there's a global pandemic,
which, of course, I had no idea of.
And again, maybe he didn't.
Maybe he didn't.
Maybe it was just pure random circumstance.
Well, one part which was kind of interesting, Bob,
is when you became CEO, he had a CEO office.
If he's now going to be the executive chairman,
and he has a CEO office with the shower and everything,
he didn't let you go into that office as the new CEO.
That's kind of weird.
Or was it like when Michael Eisner lost his,
when Michael Eisner stepped away as a CEO,
was his office given to the next CEO?
I believe it was.
But, you know, frankly, I've never been one caught up with the trappings.
You know, I just kind of keep my head down.
That's weird, though, Bob.
It is, it was weird, but frankly, I knew that Bob,
sort of celebrated these kind of things.
These are things that were important to him.
And he said to me, he says,
having a shower in your office is not important to you.
You don't go out, you know, on the town
and do power dinners like I do.
You know, you won't miss it.
It's important to me.
Great.
That was his reason?
Yeah.
As is his reason.
And, you know, a lot's been made out of the media.
Somehow this story's gotten out.
To me, it wasn't really a big deal.
Maybe it should have been.
But you wrote about it in the book.
Well, I wrote about it in the book because now in hindsight, it was meaningful, but I'm saying at the time, I'm like, well, because remember I knew there was going to be some trouble in paradise as soon as the CNBC interview, which you showed us, you know, a still from, shoot as a CBC interview.
It's very awkward.
Right.
It was very awkward.
So I knew there was going to be a problem.
And then you knew one to keep the office.
So these things are just kind of piling up.
I think the main thing is at 34 seconds.
So played from 25 seconds.
I watched it sing four or five times last night.
Played from right there.
Press play.
He's going to go in the short term.
Over time, though, as we all both recognize, disruption and transformation are just inevitable
in this business.
And it hits each one of our businesses a little bit differently.
But it's inevitable that those businesses will be disrupted.
And it's recognizing at that time when we'll need to shift.
And that's, I think, the argument is.
And it's important for the audience to know what question was asked.
If she asked the question, in what way will you lead differently than him?
and you gave that answer, right?
And so if you watched the whole thing,
did you watch the interview that he did with Josh Diomaro?
No.
You haven't seen that interview?
No.
Okay, well, I saw it.
And if you haven't seen it, the body language is very different.
So I watched it multiple times last night just to see the body language here.
If you go, that's the one right there, okay?
And if you fast forward a little bit, you can go to the point where they're together.
Keep going, keep going, keep.
Okay, right there.
Press play from right there.
in life for years going forward.
Well, I think you touch upon something that is critical in terms of what the next CEO appreciates and what the next CEO is capable of doing.
And that is truly, truly appreciating Disney's position in the world and to people.
Disney's not just another company.
Disney really is a cultural institution that has touched...
timeline, keep going. Hundreds of millions of people. Right there. For now over a hundred years.
When he speaks. Working with Bob for all of those years, first from a distance and now much more
up close and personal. And I've watched probably the best of the best balance those two things.
He smiled the entire time and he wasn't smiling in the interview with you. So I thought about it two
different ways. And I want you to break in down and maybe give your thoughts. So when I thought about,
okay, you were set up to go up there, to take the heat, to
say, oh my God, we need I grew back.
Sometimes CEOs don't want to give up the throne
and they want to be missed.
And there is an internal battle
between not a founder, but a CEO.
Founder wants the business to grow forever.
CEO is kind of like, man, you know,
I want the next guy through transition
to do better than me,
but man, I also don't want them to forget about me
because I've been so important for 38 years.
Right of a Lifetime.
I've read right of a lifetime multiple times as well.
It's a phenomenal book on what he did.
It's a great story of all the deals that he did.
But then set him up, leave.
and this time around that he wants to leave, he truly wants to leave,
and he learned from the mistake on the way he did it to set him up in a different way.
How do you process it?
I think it's a different time in his life.
I think he got a taste of retirement or, frankly, aka less relevance.
And I don't think he liked it.
And I think he immediately knew during that interview that he didn't like being the color commentary guy.
He wanted to be the play-by-play guy.
I think after three more years of it, and frankly, a rough three years,
because stock prices, when he left, it's pretty much where it was when he got it.
So three years and no growth while the rest of the market's exploding,
he realized, oh, you know, this post-COVID world is really kind of tough.
And so I think he was a lot more willing to smile at Josh and give Josh the reins and support Josh.
And by the way, after doing it to me, he couldn't do it twice for sure.
So I think he was a lot more ready, and I think you can look at it in his face.
By the way, that happened on the first day of the job, so it wasn't like I did anything to earn that.
It just was the situation that I walked into.
And, you know, that was the first of many.
He looked miserable.
He looked miserable.
He looked miserable sitting next to you.
When I knew I really had a problem was when he did the New York Times article with Ben Smith via email,
and he reasserted himself back as CEO.
That was the weirdest article.
Either way, I had no idea it was coming.
He didn't tell me.
His publicist didn't tell me.
And it's my understanding that the board didn't even know that he did that.
Susan didn't know?
My understanding.
Wouldn't Susan need to prove that if you're the executive chairman?
Yeah, but Bob did this thing that I called management by pronouncement.
We're just like the Apple iTunes.
You don't want to debate it.
You just make the announcement.
Everybody says, oh, gosh, it's already announced.
It's a very classic tool that he used.
And so I'm at home and I, someone calls me and says,
you lost your job already?
Like, this is a month after I got it in COVID's.
And I'm just like, and I'm like, what are you talking about?
Because Iger just reasserted himself as the CEO in an interview with New York Times.
I'm like, what are you talking about?
Is this pre-Susan's meeting with you?
No, no, no.
This is after I got the job.
but only like a month after I got the job.
Got it.
And I'm like, what are you talking about?
So now I've got a real tangible idea that he wants his job back.
Did you call him?
The next day we had a conversation.
What was that call like?
Not good.
You know, I'm very much a almost like a military kind of guy where, yes, sir, I'll take the hill.
And I never push back.
I just say yes, and I'll figure out a way to get it done.
And this was a little uncharacteristic, and I think I caught them off guard because I said,
you just signed my death warrant.
You just literally signed my execution.
Yeah, I told them.
You signed my execution papers because how do I recover from this?
You just go and reassert that you're coming back.
And I said, you signed my death warrant.
And from then on, it was a death by a thousand cuts because it continued.
These types of things continued.
And, you know, I don't know who else gets a job after after.
after a day, after a month, and, you know, his predecessor asserts to the New York Times in an email
interview, so there was no misquoting that I, because of the circumstances, I need to come back.
I mean, it was my epitaph. That was it. And I say in the book that it's not a miracle that I
lost my job. It's a miracle that it took three years, and I got an extension right before it happened.
Did you call Susan?
Because one call us to him, but did you call Susan?
And Susan's giving you reassurance that don't worry about.
We're sticking with you.
He's only going to be here for a couple more years.
Don't worry about it, Bob.
That's just Bob.
You know, and I'm like...
Are they best friends?
No.
Or they're not.
I would not characterize them as best friends.
So then the edge goes to you.
So doesn't she have to vote to bring him back?
Because the board voted to bring him.
back unanimously yeah two and a half years later why would she do that if they're not good
friends it's more complicated in that there's more board members than susan there are other people
that are highly influential on the board so for what susan she he wouldn't be back i i can't say i
can't say yes or not your body language tells me if i'm a poker player i read it as there's no way
she would be voting for him to be back you can come to whatever conclusion you want all i know is
of support from loyalists on the board.
And he always believed.
Right?
The four from Michael Eisner?
I'm saying?
The four board members that he replaced from Eisner?
Well, yeah.
And all of them at that point.
Well, but some,
yes, but yes.
Some in particular.
I think Bob was always very,
very confident that he can have his job back
whenever he wanted.
Very confident.
So if we, if we speculate,
it would be one, he set you up.
Two, he missed a limelight
and just wanted to be back.
or three, you know, just a very honest, you know, the business was not doing good and this wasn't a good choice for you to be the CEO.
Which one of those three do you lean towards?
He regretted his decision immediately upon making it.
And you saw it for some time from the time period where he said, I'm leaving to the time period that that first press interview came.
You can tell you already regretted it.
And whatever attempts he made to go through whatever process he might have, maybe none,
to reassert himself as CEO, he just decided to do it by pronouncement with the New York Times.
That's my belief.
And again, it's my hypothesis.
But look at the evidence in book and tell me you can possibly come to any other conclusion than that.
No, that's very weird.
And I called some people around to just kind of find, but I've been following.
Just so you know, I think Disney needs to be a trillion-dollar company right now,
not a 200-and-whatever billion-dollar.
You guys had a good week this week because, you know,
some of the announcements that will make, I think it's like 21-4.
I don't know what the number is.
But it was a decent week for Disney this week.
You guys made a decision, and numbers went up, I believe, slightly.
But I believe this is a trillion-dollar valuation.
Have you ever read the book, Right of a Lifetime?
Yeah, of course.
Okay, do you remember in Right of a Lifetime when he says,
he's sitting with Rupert Murdoch while they're doing the Fox deal?
I think it was Rupert or else.
I think it's Rupert Murdoch.
He's sitting there.
and then questions are being asked about what he's going to be doing.
Hey, you know, Bob, have you ever thought about running for president?
Oh, no, I'm going to do this for the rest of my life.
Did you ever think maybe at that time he was like thinking about running for office
and then he's like, no, I'm just going to go back to Disney?
Because he's got the personality to be able to run for president.
And he had aspirations at one point.
I think if he had any reason to believe he could be president, I'd still have that job.
Remember he wanted to bring an NFL team to Los Angeles.
didn't work out.
He clearly had aspirations to be president.
For whatever reason, that didn't work out.
And, you know, oh, I think I want that Disney job.
Got it.
That's my hypothesis.
So it's a possibility that the moment he may be realized that president job may not be a job for him at that time,
let me go back and get my Disney job back.
possibility.
Certainly looks like a possibility, doesn't it?
And did people at Disney know that he had aspirations of being a president?
Was that a known thing or no?
Everybody knew.
Everybody knew.
Yeah, everybody knew.
For since then, like 20 years, 15 years, 10 years?
10 years, 50 years?
Meaning like did they know in 2010?
No, no, no, no.
This was sort of a later revelation.
And it was kind of like Bob's going to make a run at it.
Well, not that he's going to, but he had interest in it.
Of being it.
By the way, he would have been a heavy,
I would have loved to have seen him
how he would have campaign for it
because it would have been interesting.
Do you have any idea on why he didn't,
why he didn't pursue it?
There are hypotheses out there.
You know, you have to have support of the party,
I guess, is one assumption.
Well, he had relationships with Emmanuel
and not Ari, the other one.
Rom.
From, Ron.
Ram, yeah, from Illinois, right?
Because he was a player with, what do you call it, with Obama.
And Bob was a pretty connected guy to a lot of the guy.
Oh, yeah, very connected.
I'm surprised you're saying he may have not had the support from the party.
Well, I'm saying that is one reason why maybe he never chose to go forward.
Okay, when I sell my business, I want the best tax and investment advice.
I want to help my kids, and I want to give back to the community.
Ooh, then it's the vacation of a lifetime.
I wonder if my out of office has a forever setting.
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Was he a perfectionist?
Is he a guy that's a perfectionist?
Like he won't take risks that the odds are not fully in his favor?
No, no.
He will take the risks.
Yeah, he'll take the risk.
He did Pixar.
He did Marvel.
He did Lucas.
Those could have gone belly up.
Who in the history of this business has done more deals than him?
The size of the deals.
Nobody.
He's the goat of the deal.
in the media space.
I don't know if anybody's done these deals.
Correct.
You know, some of the things,
every time you would look at him,
there's no way he can close this deal,
and he would keep closing and closing and closing.
So if the political thing
would have gone a little bit more,
Bob Chappek is still the seal of Disney today.
I think part of the dynamic
was that some of the things he thought he would do
after retirement never came to fruition.
It's a football thing.
Yeah.
Bring the team.
Yeah.
Got it.
Got it.
And that's a pure speculation that you felt like he didn't have the momentum to go pursue it.
So let me come back to this.
Do you think this time with Josh Diomaro?
Do you think there's a possibility?
Like Josh is going to be watching this interview, for sure.
Bob Eiger is going to be watching this video.
I think Michaelizer is probably going to be watching this video
because we sold some of his books today.
Because I think people need to go buy his book as well on top of you.
But if Josh is watching a video, it's like, man, I hope the same thing doesn't happen to him.
What are the likelihood that you think I agree will do the same thing to Josh that he did to you?
I think zero.
Okay.
I think number one because I have gone public with my story.
So I think the hazards of that happening, you're welcome, Josh.
And then I think the second thing is the fact that he's already got his next gig now with the Lakers.
So his equivalent of bringing an NFL team to Los Angeles
has been realized through the NBA.
So.
If somebody was looking at Kalshi odds,
okay,
of Iger becoming a president one day,
what do you think are the percentages that he pursues politics now?
Oh, gosh, I don't know that I have a crystal ball to that,
but I'd say near zero.
Oh, near zero.
So that chapter has been closed.
In my own personal opinion.
I totally get that.
And I, that's why I'm asking.
I totally get that on what you're saying.
So this is brought to you by Kalshi.
If you remember, if you go put it, it's going to be a risk.
So maybe the rate of return will be like the horse at Kentucky Derby.
That's one in 99 chance of winning.
No one bets on that.
Yeah, no one bets on that.
Okay.
So then let's go through a couple of parts on this.
What do you take responsibility to yourself?
Because the board did say, you said in the book somewhere,
you're like, I should have gone and met with the board more often.
I did not.
You know, in the 18-month period during COVID
where you never met with the board face-to-face,
what things you think you could have done differently as a year?
Yeah, that wouldn't have been one of them, by the way,
because I couldn't.
We were all locked up at home.
Right, we were locked down and home,
so we couldn't get on planes.
The first board meeting we had was like 18 months after COVID hit,
and there was plenty of debate about not even doing that.
And that was at the 18-month period.
That was my first opportunity.
So that was just a function of COVID that I really couldn't do that.
I was on the phone.
with them all the time, but you know, something about the, like you and me right now, right?
We're talking interpersonally one-on-one.
It'd be different if we were doing this via Zoom.
That would not have been it.
What I should have done is seeing the smoke on the horizon.
In the beginning, like previously?
In the beginning, because, you know, here's the thing about human nature.
You're different, right?
I saw what happened to Jay.
I saw what happened to Tom, but I'm different.
That's not going to happen to me.
This is going to be different.
This is going to be different.
Then I saw the interview.
I was like, now, it'll be okay.
It'll be okay.
Then, you know, we had the incident on the plane where the CFO, Christine McCarthy, says,
hey, let's have our first one-on-one together.
And so I said, okay, and Bob's sitting next to us, and he blew up.
Like, Bob doesn't blow up.
That's not his style.
You blew up.
That's disrespectful.
You're going to have your first one-on-one in front of me.
I already had the job.
All we're going to do is talk about what's on her tick list and what's on my tech.
list, right? You know, and then the New York Times, you know, and then just keep going, the tweet
about, you know, Black Lives Matter, or not Black Lives Matter, but don't say gay.
Don't say gay. Don't say gay. And, you know, and the list just keeps growing. And each time,
you know, when I really had awareness that, like, wow, I should have seen the smoke signals
earlier was the New York Times. But at that point, he'd already told the world he's coming back.
And so what's surprising to me is anybody has any difficulty at all believing the hypothesis
that he wanted to come back and he was going to be determined to come back because he said it.
He said it in an interview, in an email interview.
So there's no doubt that that's the situation.
There is no other hypothesis.
Read the New York Times interview.
One month later.
One month later, case closed.
So that's why I said the miracle isn't that I lost my job.
It said it took three years and an extension for that to happen.
Do you still talk to Susan?
No.
When's the last time we spoke to Bob?
Last time I saw him was at Sun Valley.
Yeah, Sun Valley Conference.
I think, I'm going to guess it was 22.
Sun Valley Conference.
Friendly?
He was in a group of people.
Was cordial.
I stopped, shook his hand, said hi.
He said hi.
and I moved on and that was pretty much it.
He hasn't called you since.
Oh, gosh, no. No.
You think this book is going to prompt a phone call
for you guys have a conversation or no?
I would doubt it.
You doubt it.
I doubt it.
Okay.
So let me go to a different phase with this on the few things that I myself,
as a customer of yours, for 47 years,
as a kid that grew up in Iran watching Disney in Farsi,
all of them.
We collected all the VHSs.
My sister has all the collection of the VHSs.
That was like our inventory.
Dream, memories, crying, watching it.
It was incredible stuff.
The part that was confusing to me is the following on what Disney did.
So Disney, you know, the whole woke where Disney's going woke,
Disney's going to woke, Disney's going woke.
I went and pulled up numbers and I said, you know what I want to know.
I want to know why Disney chose to get all these LGBTQ,
Can you go to the other chart, not this one?
Go to the other one where, this one right here.
I said prior to 2019, how many gay characters
or LGBTQ characters did Disney have?
So we used AI and it pulled up the numbers.
You guys wouldn't have characters.
And if you did, it wasn't even public.
I think the first character that ever came out
that says, I'm gay, it was 2019.
So it was a newer thing.
Even one time, what was that one movie
where the fellow goes and dances with a boy
with another guy.
And I was like the first time
where it's like,
well, it's kind of weird.
Why's a guy dancing
with a guy?
I don't know what the movie's name was.
But that story is kind of out there
and what happened with that story.
But then afterwards,
pull this up to go to it.
If you go back to this,
go back to the charts that we had,
all of a sudden Disney decides to get
every single time,
I would go to movies with my kids.
I'm like, guys, this is out of control.
If you're deciding to go and have
gay characters with kids. Why are you doing it to kids? You're doing a lot of this gay characters,
LGBTQ. And this is the part where I'm living in LA, 20-some years. I leave LA. I go to Dallas,
live in Dallas. And my wife and are thinking about going back to Newport Beach to buy a house,
because that was a place we were looking at. And I saw this happen. I said, there's no way in the world
that can live over. We come to Florida. And we choose DeSantis over Newsom. And you know during COVID,
because you were running the park. You're talking to both of this thing. You're in the middle of this thing.
You're talking to Newsom and you're talking to him, Desantis.
why choose a brand like this that the parents, I'm your customer?
I don't mind going and watching an adult movie with gay character.
That does nothing to me.
But why did you guys choose to do this as a company?
I'm not going to endorse a position or other,
but I will say that there was a belief by the LGBTQ community
and the advocates within Disney that they had made a lot of strides
in acceptance and that they were about to move backwards.
If you look at this time period here,
understand that the way you've plotted this is when the movies come out.
Four years prior.
Four to five years prior is the development.
Also understand that I was not responsible for creative development.
Go back and read the announcement of my CEO.
Bob Iger will retain responsibility.
He will be executive chairman.
and retain responsibility for creative and talent.
So the only time that I actually had as CEO,
or as any job, responsibility for developing talent
was in my last year, 2022.
But those films were all greenlit back in 2018, 2019.
So I can't speak to what was going on in his mind
when he made those decisions.
But I will tell you what,
I inherited that situation and it was obviously something that I knew was going to be very,
very contentious.
And yeah, it's another thing I inherited just like COVID.
Yeah, you said in 2022, when you were asked directly whether Disney had become too woke,
you said Disney's content should reflect the diverse world around us.
That was your answer in 2022.
So respectfully, that's still your position.
And at that time, as a parent, I'm your customer.
Yeah.
And I would literally move, every one of the cartoons, I would go with my kids.
I'm like, are you kidding me?
We're leaving.
I can't tell how many times I left.
And by the way, if you can go to the stock, there's one that matches all four of them.
Yeah, I remember this.
I read this tweet as well yesterday.
I'm with the president on this.
I passed this bill.
We'll put vulnerable young LGBT people in jeopardy.
I remember this.
Don't say gay.
But we'll come back to this.
Bring the chart that has all four of them together.
So this right here, if you look at this, the blue represents Disney stock.
The green represents worldwide box.
office, then oranges parks, and then yellow is the LGBTQ amount of, you know, a film rate.
Look how you guys are spiking, and this shows pre-you, so respectfully, it shows what happened.
Then look at the stock.
It kind of went down, the red stock's like, look, I don't want to mess with this.
So there's a few names.
I went to this because I wanted to ask this question and be fair to you, because a part of it
is when I'm looking back, I bought a bunch of Disney shares last year because this year, seven,
eight months ago. I believe in this product long term. So this is not coming from somebody that
is just using this opportunity to criticize and, yo, no, no, no, history of it. I wanted to know
the history of LGBTQ with Disney. 1984, Michael Eisner comes in. He reversed its prohibition
on same-sex dancing at Disneyland in 85 and in 1995. Okay, so that's his position. Bob Iger.
2019, Disney had earned a perfect human rights campaign corporate equality index score of 13 consecutive
of years. Disney also supported organizations like Glad, you know, all these other HRC. Then I said,
who else was responsible for this? LaTondra Newton was a name that popped up. She was a corporate
diversity infrastructure. Iger hired her as chief diversity officer in 2017, became prominent
executive overseeing diversity and inclusion, including LGBTQ workplace initiatives. This is Iger's
hire. Then you got Latoya Raveno. I don't know how to pronounce her name if I'm butchering.
and get my apologies.
Children's animation
was an executive producer
at Disney television animation.
She's the person from the same
leaked meeting
who generated enormous controversy
by joking about her
not at all secret gay agenda.
This leaked,
we saw it,
and discussing adding
queerness and same-sake couples
to children's programming.
That's one reason
her name became prominent
in criticism of Disney's children
content specifically.
She said,
I add queerness.
This is the recording.
I don't know if you have it.
I add queerness wherever I can.
Anytime you see queerness, it's probably me.
This is it.
Can you please play this?
I love Disney's content.
I grew up watching, you know, all of the classics.
They have been a huge, like, informative part of my life.
But at the same time, like, I worked at small studios most of my career.
And I'd heard, you know, hear whispers.
Like, I'd heard things like, oh, you know, they won't like you show this at a Disney show.
And I'm like, okay.
So I was a little, like, suss when I started.
But then my experience was.
bafflingly the opposite of what I had heard.
On my little pocket of, like, you know,
proud family Disney TVA,
the showrunners were super welcoming.
Meredith Roberts and like our leadership over there
has been so welcoming to like my like,
not at all secret gay agenda.
And so like I feel like I felt like it was,
I mean like maybe it was that way in the past,
but I guess like something must have happened in the last like,
Like they were turning it around, they're going hard.
And then all that like momentum that I felt like that sense of,
I don't have to be afraid to like, let's have these two characters kiss.
Let's in the background.
Like I was just wherever I could just basically adding queerness to like,
if you see anything queer in the show, I'm proud that way.
But like I just was like, no one would stop me and no one was trying to stop me.
She's just a little weird when we saw this.
So that's, she and then by the way, this is a heavyweight children's animation.
controversy. Then Karen Burke, she was the president of ABC Entertainment and later president of
Disney General and Entertainment Council in the League 2022 Regimeon tomorrow meeting, Burke said
Disney had many, many LGBTQIA characters, but too few LGBTQ leads and said she intended to focus more
on that going forward. Critics subsequently made her one of the most visible faces of Disney,
and I was critical, Kathleen Kennedy. I thought Kathleen Kennedy was behind it, but respectfully,
Kathleen Kennedy was actually hired by George Lucas, had nothing to do with Iger, nor
you. So my criticism to Kathleen Kennedy was unfair, and publicly I'm saying this. But you're a family
guy. You got three kids, right? Two girls and a son. Didn't you sit there and say, what are we doing,
guys? Like, our customers are parents. And forget about that. I'm a conservative. You watch some of
my stuff, so you know where I'm leaning politically. I'm a conservative guy and I grew up, but I love this
product. Was there ever a conversation that we effed up behind closed doors pushing too much LGBTQ to
kids and families? I don't know that there was a conversation that quote-unquote, we effed up,
but there was plenty of conversation as to what was the right direction for the company.
You don't think this was an F-up? No, I'm not saying that. I'm saying we didn't have a conversation
that did we F-up, but there was a lot of debate. What I'm saying is that it's the way you're phrasing.
There's a lot of sincere debate as to where the company should be on this. Because,
Because Disney's in a tough position because in some ways it's matched up very well with the values of most of its customers, right?
You know, families, that's where a lot of it's families.
It's neutral.
I don't even think of Disney as a political organization.
Well, that's where exactly where I was going to go.
It doesn't need to be political.
You guys made it political.
By the way, where was I on the announcement of, you know, what our position was going to be on don't say gay?
my announcement was that we were going to stay neutral because nothing comes, nothing positive comes.
Until Bob pushed you and Bob Iger pushed you with that tweet and then you came back and you cited with them with DeSantis because all this,
Desantis never even said, don't say give. All he said is, stop putting all these gay content to kids under the eight under the third grade.
Right.
It wasn't that big of a thing that DeSantis was doing.
You do realize that there's a lot of voices in the room. And you also realize that my, whatever I believe,
personally about any of this stuff is not what you as the CEO advocate for. You're advocating for
what the company believes it should stand for. Right. I have my own personal beliefs. Do I go around
talking about them at work? Hell no. Right. So I think you have to separate what a CEO does
as he advocates for a position that a lot of people debate and come to a conclusion this
is probably where we should rest. When I got to the CEO job, again, not controlling creative,
and I saw the cadence of that spike, I was concerned that this could create a backlash.
So you were worried that something could happen? I was worried that this was going to occur.
Because remember, I had just gone through the, again, I hate the term, but don't say gay
controversy where I said we respect everybody but let's stay neutral and then you know
which is very fair as a consumer I want that position fair but not necessarily the
consensus after the impact of that statement in terms of where the company should
reside and as the CEO of the company I had to go make a statement that backtrack
and you know did call saying you should take a stronger position
on that, that people push you to make a stronger position
on the LGBTQ?
Because I know a lot of Disney employees on the inside.
I know people that are working at Disney,
and they're careful because they're Disney employees
that love Disney, but they're conservative.
So they don't publicize their political,
but there's a lot of people in Disney employees
that are on the left and woke who are louder.
Conservatives can't be loud at Disney.
You know that.
If conservatives are loud at Disney, you'll get fired.
You're not gonna move up.
So you're better off just staying quiet
and just kind of going with the flow.
Right. So the question?
The question is, was a part of you knowing your employees who are on the other side could turn against you,
wanted you to be more vocal on the LGBTQ, or cause you to cave and side with them?
It wasn't necessarily that it was the synthesis of such an opinion by a larger group of people,
who believe that there were risks both sides
and where we land as a company,
where we landed in that first particular example
with, you know, we should stay neutral
was something everybody thought was the appropriate landing.
I agree?
Yep.
And let's just say it wasn't just throngs of employees
who didn't agree with that.
It was the synthesis of a lot of people's opinion
that the company's statement needed to be amended.
company statement needed to be amended.
On the back end where, you know, I look at your flywheel very closely, Disney's flywheel.
And I remember the first one in 1957.
This is Disney's flywheel in 507.
I'm sure you've seen this, right?
Oh, 100%.
It's a great story, theatrical studios, merchandise licensing, all this stuff.
Then if you go to 12 years later, this is the flywheel.
Get bigger at another park, et cetera, et cetera.
Then bring it to the flywheel today.
And if you zoom in, you guys are.
A behemoth, your small country is what you are, right?
And the companies that you own, if an average person knew,
they wouldn't believe the companies that you own, right?
Do you know a man named Al Weiss?
Yeah.
Okay.
So Al Weiss was a heavyweight at Disney.
And maybe if you can share with the audience who Al Weiss was,
because you know him better than I do.
Yeah.
Al was a legend.
He spent a lot of years in parks and experiences.
well, we called it parks and experiences in parks.
And he was a legend in Orlando,
headed up operations for the parks and very well respected.
And he left the company, I believe, maybe about 10 years ago,
and is a prominent citizen in Orlando advocating for hospitals and things like that.
So I do know Al very well.
Was there any rumors ever of him becoming a CEO?
Because I talked to a few people that said there were some conversations
that he may have become the eventual CEO.
I don't know because that's at a time before when he, that might have been the case, I don't know, at a time before I had any.
Makes sense because it would have been like your 15th year and you were like, yeah, I was too low.
I wasn't.
So the reason why I'm asking this question is because Al Weiss, based on some of the folks I spoke to, insiders, was he was offered to be the CEO of Disney, at least seeing if he had any interest, but he didn't want to do it because he didn't want to move to L.A.
Because he was in Orlando and his job, he didn't want to leave Orlando with his family.
Okay.
Well, one thing was with Al, that the average person doesn't know.
I think the fans need to know this.
This guy was a massive conservative.
He was a Christian guy.
He was a leader in the company.
He created an organization called Vision 360.
And he made an argument at one point.
Disney cruise ships can be as profitable without gambling and casino.
He ended up being right with the argument that he made,
that we don't need to do that.
And then he joined Disney 72,
stayed there for 39 years.
And now Vision 360 is a national.
multi-denominational Christian church planting organization based out of Florida,
founding it was established in 2004, and he does what he does.
So the question for you.
Okay.
When I sell my business, I want the best tax and investment advice.
I want to help my kids, and I want to give back to the community.
Ooh.
Then it's the vacation of a lifetime.
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Could a conservative man, if a guy like Al Weiss would have become the CEO who is an operator, he gets the job done as well.
Let's say he takes the job instead of Iger.
Let's just say, even let you say that speculation's out there.
And Disney doesn't make the massive hiccup of going and doing the woke stuff.
Do you think Disney would have the same valuation it has today?
Oh gosh, there's a whole bunch of hypotheticals in there.
I like hypotheticals.
Yeah, I could say you're layered about three.
If, if, if, if, if, it's hard to say, look, L's a good guy, you know, and let's be honest,
West Coast Disney, East Coast Disney, different animals.
You're right.
West Coast Governor, East Coast Governor, different animals.
You are trying to please.
One is trying to please.
A lot of different masters when you're CEO of Disney.
and I can attest to the fact that it's very, very difficult.
I have my own opinions where the company should be on these matters.
I'm sure Josh DeMorrow has his opinions.
I'm sure Bob Eiger had his opinions.
I'm sure Michael Eisner, well, this is before all this kind of really blew up.
But suffice it to say that oftentimes when someone gets up in front of a crowd
and makes a statement for the company, he's making, or she is making a statement
for the company. They may have their own points of view that may match up with that or may not
match up with that. But, you know, that's part of the job. Do you think this is one of the five big
screw-ups the last six years? Could this be ranked as one of the big six screw-ups? Yeah. Well, I know what I
think was number one, but, ah. Well, the number one we already addressed. Right. We went through it up.
Do you think this is a top three matter? I think the company unnecessarily put itself into a fire that
it didn't have to.
You don't need to touch that.
Why even touch that?
Like there's certain things.
I don't even want to put the pressure on you.
Nobody should even ask you,
hey, Bob, are you a Republican or Democrat?
It's none of my flipping business.
Go make good cartoons.
Go make a good product.
Can you type in Disney's stock?
Just go to Disney's stock.
And this is the last thing I'll stay on this.
And I'm going to go.
Go max.
If you can go to Max, Max.
If you go to Max, it goes not that far.
It goes to 1985.
Okay, so you know all I'm sharing with you?
If you go from 85 to 2019,
look how great you did without any LGBTQ characters and cartoons.
You guys crushed it.
And then what do you do?
Your valuation today is the same as it was in 2014.
How does that make any sense?
I think there's a lot of independent variables that lead to that dependent variable
and the one you point out is one.
What did you?
And there's like, well, yeah, yeah, yeah, okay, cable,
television, we have the gods of cable television for a long period of time.
It became, you know, cable cord cutting, that became sort of irrelevant, you know, that
happened.
And that's, that's, you guys made a very good move to remove from Netflix.
Disney used to be on Netflix, right?
And you put it on Disney.
That was a massive valuation play.
I thought it was a brilliant move.
And I don't know who made that decision.
Whoever did, brilliant flippant move for evaluation.
You're bigger than everybody.
Yeah, we can have our own audience.
So guess what I'm forced to do?
I have Disney as well.
Right.
Right.
So I think there were,
don't you guys own Hulu?
Isn't Hulu also yours?
Yeah, yeah, but it's being deemphasized.
It's being de-emphasized.
Oh, I think Hulu is a massive upside.
Yeah.
It's being de-emphasized.
Yeah.
What a weird, I do not believe you guys are de-emphasizing Hulu.
He looked like.
It's all, no, no, no, well, it's all past me.
My point is, is that there's a lot of variables that track that.
It wasn't just one.
It wasn't the company's stance on LGBQ.
That's a big one, though.
But it is one.
And I think it would be a mistake to look at that as the dependent variable and say it's because of one thing.
There's a lot of things.
You know, I was asked a question earlier today in an interview.
If I had one wish for the company, what would it be?
My wish would be that it had a growth vehicle.
Because I think that is a function of the company not having something that Wall Street sees as an obvious growth vehicle.
Streaming looked like it was going to be it.
going to be it. And now they're selling Disney content off to, you know, other third parties
that aren't streamers. It's not exclusive to Disney anymore. There's a lot of things that there's,
so there's a lot that goes into this. But I think this speaks, if you would ask anybody from
Wall Street. This speaks to as much of that, yeah, we don't see a real strong growth driver.
We know that, you know, the cable business, broadcast business going away. We know ESPN is
challenged because of, you know, cost of sports rights relative to what it can charge, and it's
trying now to invest in streaming. You know, parks is doing well, you know, but where's,
where's the growth going to come from? Are you long buy on Disney?
I'd have to see, I'd have to see where Josh is going to take it. I think it's going to take
some courage to go along on Disney.
He has to confront Eiger.
He has to confront
legacy
management decisions. He has to
be bold. He has to have courage.
Is he a strong character guy?
Strong character guy, yeah.
That's good. Is there strong foundation with him
as an individual that... Oh, yeah, yeah, yeah, yeah, yeah, yeah, no, no, no, no, no,
and is your family guy?
He is, he is, very much so.
Good. Very much so.
Listen, to me, I'm the guy where when a local business shuts down and say I've been going to that place for 10 years, I don't like that.
It's like a funeral to me.
Right.
And I'm a guy that loves America.
And one of the things about America to me is Disney.
I don't think you can say America.
And Disney is not a part of the story.
Walt, what he did, him and his brother, Roy.
Roy was the seal for the first 40 years and him the creative.
It's an incredible story.
It's an incredible story on what happened there.
By the way, selfish question, this has got nothing to do with the interview.
Do you think Johnny Depp's going to come back to do Pirates of the Caribbean?
I don't know.
I've been too far removed after three and a half years out.
Remember when he said even if they gave me $300 million, I won't come.
I remember that.
Yeah, I can't say.
I don't have any knowledge of.
Would you want to see it?
No comment.
No comment.
Yeah.
Interesting.
I'm staying away from that one.
With Johnny Depp?
Well, I'm just the subject matter.
Who I want to see.
Oh, I got it.
Yeah, I don't want to be quoted there.
Interesting.
Really?
Out of everything, that's a no comment?
I have a lot of no comments.
You've been pretty good today.
You've not been no comment.
You know when I've read the book?
Johnny Depp was fantastic.
I mean, his character is maybe one of my favorite
and most beloved characters of all time.
There's, I mean, you know, you know, even Alice in Wonderland.
I mean, he's, the guy, the guy is absolutely amazing.
It depends on the script.
You know, creative studios always have a situation where they break somebody back 10, 15, 20 years later.
And, you know, Harrison Ford, how do you integrate them?
It's not as simple.
That's why I didn't want to get into it.
It's not as simple as, would you like to see him come back?
In what role? What's the story? It's all part of the integration, and that's why,
but he's spectacular. Jack Sparrow, there's only one Jack Sparrow. There's only one Jack Spel.
I hope he gets the money. Bob, let me just say this to the audience before I say to you.
I read the book. My son had homework to do last night until midnight. Okay. So I got, you know,
I got all these AI, Claude and all this stuff, hey, summary that you put in there and you kind of go through.
And we kept asking you for the audio book and all this stuff because we wanted to go through it.
And I read the book.
Highly recommend you read the book.
So many things I haven't even covered you right now.
We're going to put the link below for you go read it on your own.
But I'll give you the final thoughts here, Bob, on where you're at right now, the future.
Any last thing you want to share with the audience before we wrap up.
Disney's a great company.
It's got a great brand.
That doesn't mean that it doesn't face challenges.
A lot of times there's uncontrollable challenges from the outside world, whether it be COVID or,
or things happening in the business environment, but sometimes, you know,
unforced errors happen for a variety of reasons that have nothing to do with, you know,
the environment, the business environment or COVID or whatever,
the world's going to throw at you social things.
And I think if Josh DeMorrow can stay clear of those issues and has a board that actually
supports him in doing that, then he's going to be tremendously successful.
but you got to have the support.
From Iger?
No, from the board.
From the board.
We'll finish on that.
Pop, thank you so much for your time.
Appreciate you.
This was great.
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